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The differences between senior team leads and service supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a senior team lead and a service supervisor. Additionally, a senior team lead has an average salary of $115,480, which is higher than the $52,539 average annual salary of a service supervisor.
The top three skills for a senior team lead include customer service, patients and project management. The most important skills for a service supervisor are patients, cleanliness, and safety procedures.
| Senior Team Lead | Service Supervisor | |
| Yearly salary | $115,480 | $52,539 |
| Hourly rate | $55.52 | $25.26 |
| Growth rate | 28% | 6% |
| Number of jobs | 65,635 | 77,954 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 53% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
A senior team lead specializes in spearheading operations in a particular team or department. Although the responsibilities will vary according to the line of work or one's employment industry, most of it will revolve around overseeing the team's performance and ensuring that everything is running smoothly. It is also the senior team lead that sets the budget and goals most of the time, encouraging staff to meet them. Furthermore, as a senior officer in the team, it is vital to be a role model, shaping employees into valuable workforce members.
A customer service supervisor's role is to oversee a team of customer service workers, ensuring their efficiency when it comes to engaging and assisting clients, all in the joint effort to boost sales and improve the client base. Aside from leading and supervising colleagues, a customer service supervisor must prepare progress reports about the team's workflow, set goals, devise strategies, verify all return refund operations, and coordinate with other managers and supervisors outside the unit. Furthermore, they must also handle calls and other forms of correspondence, building rapport while lending a helping hand.
Senior team leads and service supervisors have different pay scales, as shown below.
| Senior Team Lead | Service Supervisor | |
| Average salary | $115,480 | $52,539 |
| Salary range | Between $81,000 And $163,000 | Between $34,000 And $80,000 |
| Highest paying City | San Francisco, CA | New York, NY |
| Highest paying state | Oregon | New York |
| Best paying company | The Walt Disney Company | Apple |
| Best paying industry | - | - |
There are a few differences between a senior team lead and a service supervisor in terms of educational background:
| Senior Team Lead | Service Supervisor | |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 53% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between senior team leads' and service supervisors' demographics:
| Senior Team Lead | Service Supervisor | |
| Average age | 47 | 47 |
| Gender ratio | Male, 57.3% Female, 42.7% | Male, 54.1% Female, 45.9% |
| Race ratio | Black or African American, 10.4% Unknown, 4.9% Hispanic or Latino, 17.3% Asian, 6.1% White, 60.7% American Indian and Alaska Native, 0.7% | Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.5% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |