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The differences between senior team leads and support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a senior team lead and a support manager. Additionally, a senior team lead has an average salary of $115,480, which is higher than the $90,297 average annual salary of a support manager.
The top three skills for a senior team lead include customer service, patients and project management. The most important skills for a support manager are project management, technical support, and powerpoint.
| Senior Team Lead | Support Manager | |
| Yearly salary | $115,480 | $90,297 |
| Hourly rate | $55.52 | $43.41 |
| Growth rate | 28% | 6% |
| Number of jobs | 65,635 | 172,628 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 51% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
A senior team lead specializes in spearheading operations in a particular team or department. Although the responsibilities will vary according to the line of work or one's employment industry, most of it will revolve around overseeing the team's performance and ensuring that everything is running smoothly. It is also the senior team lead that sets the budget and goals most of the time, encouraging staff to meet them. Furthermore, as a senior officer in the team, it is vital to be a role model, shaping employees into valuable workforce members.
A support manager is responsible for developing strategic technical solutions to improve business performance for client satisfaction and improve revenues. Support managers must have excellent knowledge of the technical processes and disciplines, as well as business systems in handling the information networks and systems of the company. They should have a strong command of system codes and technology programming, as well as software and hardware applications in identifying other possible business opportunities and assisting the staff with any inconsistencies in the process.
Senior team leads and support managers have different pay scales, as shown below.
| Senior Team Lead | Support Manager | |
| Average salary | $115,480 | $90,297 |
| Salary range | Between $81,000 And $163,000 | Between $58,000 And $140,000 |
| Highest paying City | San Francisco, CA | Washington, DC |
| Highest paying state | Oregon | New York |
| Best paying company | The Walt Disney Company | Meta |
| Best paying industry | - | Finance |
There are a few differences between a senior team lead and a support manager in terms of educational background:
| Senior Team Lead | Support Manager | |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 51% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between senior team leads' and support managers' demographics:
| Senior Team Lead | Support Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 57.3% Female, 42.7% | Male, 59.8% Female, 40.2% |
| Race ratio | Black or African American, 10.4% Unknown, 4.9% Hispanic or Latino, 17.3% Asian, 6.1% White, 60.7% American Indian and Alaska Native, 0.7% | Black or African American, 10.4% Unknown, 4.8% Hispanic or Latino, 17.1% Asian, 5.7% White, 61.4% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 8% | 8% |