Senior Team Lead

Top Senior Team Lead Skills

Below we've compiled a list of the most important skills for a Senior Team Lead. We ranked the top skills based on the percentage of Senior Team Lead resumes they appeared on. For example, 15.9% of Senior Team Lead resumes contained Customer Service as a skill. Let's find out what skills a Senior Team Lead actually needs in order to be successful in the workplace.

The six most common skills found on Senior Team Lead resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Senior Team Lead jobs:
  • Motivated employees to learn and improve customer service skills bolstering customer engagement ratings.
  • Supervised and coached 10-15 employees ensuring quality customer service and sales productivity.
  • Led a team of customer service representatives to increase service center profitability.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Provide leadership to 100+-member sales team, plus a cashier, driving focus on delivery of consistent, friendly customer service.
  • Balance work tasks with delivering stellar customer service - over the phone, in person while shopping, and at checkout.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
  • Monitor and respond to phone calls & emails from Customers, Reps and Customer Service Department pertaining to E-Commerce.
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Reduced past due hours by 35% and improved customer service levels through multiple lean initiatives.
  • Deliver best-in-class customer service with an emphasis on being responsive, professional and accurate.
  • Provided excellent customer service for the providers, agents and the policyholders.
  • Interact with people of diverse backgrounds and drive impeccable customer service.
  • Handled 40-50 inbound sales and customer service inquiries daily.
  • Second would be improving customer service skills.
  • Trained staff to deliver outstanding customer service.
  • Maintain customer service as the priority.
  • Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
  • Maintained excellent customer service skills on the dealer-support-hotline.
  • Received a Special Customer Service award for going above and beyond the call of service.

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2. Sales Floor

high Demand
Here's how Sales Floor is used in Senior Team Lead jobs:
  • Manage all store functions; including opening and closing store, supervising logistics and sales floor procedures and managing payroll.
  • Trained and mentored new employees for the sales floor and the stockroom to ensure accuracy and create guest relationships.
  • Manage entire sales floor and 5 other Team Leaders when Assistant Branch Manager (ABM) was not there.
  • Monitor sales floor daily to set goals and expectations and follow-up with team to ensure they are met.
  • Created weekly schedules for the sales floor team and the backroom team according to company guidelines.
  • Provide training, feedback and follow up on merchandising skills for sales floor team members.
  • Lead a fast, fun and friendly sales floor team while providing excellent guest service.
  • Managed the performance of the sales floor team to improve rotation and increase profitability.
  • Direct supervisor to 15 sales floor team members and 2 brand team members.
  • Deliver a great-looking sales floor through signs, labels and training.
  • Drive sales by overseeing sales floor operations throughout the entire store.
  • Keep stockroom and sales floor clean and safe.
  • Reorganized the sales floor to meet company demands.
  • Pull merchandise from stockroom to sales floor.
  • Audit of sales floor and, stockroom.
  • Lead a fast, fun and friendly sales floor team.
  • Assist guest when on sales floor.
  • Evaluate inventory between the AJIN SALES floor, what is shipped to suplliers, and what is at the suppliers.
  • Trained all new sales floor employees .
  • Assist customers in selection of merchandise Support loss prevention strategies Perform cashier responsibilities such as returns and exchanges Supervise sales floor

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3. Payroll Hours

high Demand
Here's how Payroll Hours is used in Senior Team Lead jobs:
  • Budget analysis and allocation of payroll hours directly addressing the needs of the business.
  • Created effective team member schedules based on work load and available payroll hours.
  • Assess payroll hours and make adjustments according to weekly and monthly business needs.
  • Assist with allocation of payroll hours by creating schedules based on business need.
  • Assist with allocation of payroll hours by creating associate schedules.
  • Allocate payroll hours via scheduling.
  • Assisted in completing the remodel on time as well as saving 250 payroll hours.

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4. Logistics

high Demand
Here's how Logistics is used in Senior Team Lead jobs:
  • Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management.
  • Implemented and upheld store brand initiatives through leader-on-duty responsibilities focusing on service, merchandising, accurate pricing, and logistics processes.
  • Designed and implemented new grocery logistics practice
  • Developed and analyzed logistics plans.
  • Support the backroom team leader to ensure the store logistics process is fully functioning and meeting store goals.
  • Recognized as a Logistics resource for Group 199 in training and developing other leaders and HQ partners.
  • Led terminal operations, procurement, logistics, and materials management at 3 separate locations.
  • Worked on requirement gatherings for two swim lanes - Global Logistics and Global Sales Dashboards.
  • Conducted research on logistics operations, including literature reviews, interviews and site visits.
  • Manage total store operations, with a direct focus on logistics.
  • Project Lead for the recruitment of the logistics expansion team.
  • Set expectations to ensure proper sequencing of logistics tasks.
  • Certified in Export & Import Logistics.
  • Awarded best logistics process in the group of sixty stores by Group Operations Leader and also recognized by District leadership.
  • Used Webi reports, Dashboard designer extensively to create reports for Global Logistics and Global Sales dashboard.
  • Lead a team of Buyers, Expeditors, and Logistics Coordinators to ensure.
  • Position included a full understanding of the logistics processes !
  • Lead daily "Huddles" to communicate to the logistics team about up and coming software releases and company programs.
  • Created Jump-To reports to validate the data on the dashboard for Global Logistics in Webi.
  • Market trainer for Logistics and Salesfloor Team Leaders at Target..

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5. Guest Satisfaction

high Demand
Here's how Guest Satisfaction is used in Senior Team Lead jobs:
  • Team Leader of the month award Strive for Guest satisfaction Maintain 85% or above review scores 7 yrs.
  • Led and directed team to ensure guest satisfaction, profitable sales, and guarded the Target brand.
  • Create an atmosphere and culture where guest satisfaction is the primary goal of all sales associates.
  • Handled guest complaints and maintained guest satisfaction to ensure repeat trips and increased sales for store.
  • Followed up with all work centers, drove sales and Guest Satisfaction.
  • Devised and implemented programs to drive guest loyalty and guest satisfaction.
  • Ensured guest satisfaction by prompt request responses and effective solutions.
  • Work to attain maximum profits, sales and guest satisfaction.
  • Lead sales floor team in Guest satisfaction and help.
  • Develop strategies to improve guest satisfaction and increase sales.
  • Ranked #1 in District for Guest Satisfaction.
  • Maintain guest satisfaction through best practices.
  • Improved the store s overall Guest Satisfaction from 68 % to 89 % in 12 months.
  • Key Achievements: Aided in guest satisfaction recovery during the 2013 credit breach.

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6. Data Entry

high Demand
Here's how Data Entry is used in Senior Team Lead jobs:
  • Supervised and trained professional and clerical staff on daily and long-term operations including data entry.
  • Provided invaluable administrative and office support including heavy calls, daily scheduling and data entry.
  • Provided strategic leadership and direction to a quality-focused team of data entry clerks.
  • Reviewed purchase orders and distributed to data entry personnel.
  • Supervised and devised weekly schedules for a team of 6 leads and 20 data entry/fulfillment clerks.
  • Charged with training overseas managers and data entry clerks when jobs were outsourced to India.
  • Import and/or data entry of claims into the correct information source of the Audit tool/database.
  • Perform functions such as bookkeeping, payroll data entry and creating merchandise displays.
  • Assist Supervisors in daily tasks * Data entry MS Word, Excel.
  • Reviewed daily activity report for data entry errors and made system corrections.
  • Monitor and perform accessioning data entry process on received specimens into LIS.
  • Performed Data entry and spreadsheet using Microsoft Word and Excel.
  • Established and maintained data entry for multiple projects.
  • Developed procedures manual for data entry support team.
  • Supervised Data entry and Customer service staff.
  • Processed air and ocean shipments, via data entry, through US Customs, FDA and the FCC.
  • Gathered all data entry from community events and generated reports for DPW relations Monitored daily activity of associates.
  • Generated weekly/ monthly data entry statistical and department performance reports for senior management review.
  • Ensured accurate data entry and coding, provided upward feedback to keep the management team fully aware of all issues.
  • people) Wake Forest, NC -Order puller -Auditor -Manifest orders through UPS -Unload trucks -Data entry -Replenish stock

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7. Sales Goals

high Demand
Here's how Sales Goals is used in Senior Team Lead jobs:
  • Identified client needs and recommended products and services to help clients achieve their financial goals while meeting financial center sales goals.
  • Helped achieve quarterly goals by planning, monitoring and assessing sales goals, and supporting payroll for the store.
  • Conduct huddles with store team to create sales goals and recognize great performance in a public setting.
  • Surpassed sales goals by 27%, and red card conversion by 53% in my first quarter
  • Staffed and led department teams to exceed sales goals by a 5% maturity rate.
  • Created promotions to encourage employees to meet sales goals resulting in 95% achievement rates.
  • Supervised & trained sales associates to maximize First Class customer service and meet sales goals.
  • Skilled sales producer - responsible for meeting sales goals for telecommunication products.
  • Used creative techniques to motivate team to meet daily store sales goals.
  • Introduced sales incentives for employees for achieving monthly sales goals.
  • Maximized profits by driving team to reach daily sales goals.
  • Prioritize goals with various teams to achieve company sales goals.
  • Focused on daily sales goals through new client consultations.
  • Achieved sales goals and maintained budget controls.
  • Train staff, assign duties and coach team to meet sales goals.
  • Ensured monthly sales goals were obtained by personally challenging each team member, making training available & keeping team members motivated.
  • Provide sales associates with techniques to easily identify the opportunities to increase sales number meeting quarterly sales goals.
  • Coach and counsel associates to provide excellent customer service all while driving toward achieving individual sales goals.
  • Manage the Intimates department by meeting weekly sales goals, delegating directives and merchandising product.
  • Lead the management and training of four sales representatives to meet and exceed weekly sales goals ultimatly increasing market share.

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8. Total Store Operations

high Demand
Here's how Total Store Operations is used in Senior Team Lead jobs:
  • Perform leader-on-duty responsibilities, including overseeing total store operations and 20-60 employees.
  • Perform leader on duty responsibilities, overseeing total store operations.
  • Perform leader on duty functions when scheduled; oversee total store operations; prioritize and delegate workload to team members.
  • Directed total store operations and managed team of over 30 team members through prioritization and delegation of work.
  • Oversee total store operations, perform Leader on Duty tasks, and courteously resolve guest concerns.
  • Volunteered to move around and manage different areas of the store to learn total store operations.
  • Performed leader on duty responsibilities, including overseeing total store operations of 40 million/year store.
  • Managed a team of over one hundred employees and oversaw total store operations.
  • Oversee total store operations including managing a staff of 90+ Team Members.
  • Managed total store operations for two thirds of my time.
  • Oversee total store operations in accordance with company focuses.
  • Key carrier and help support total store operations.
  • Drive sales by overseeing total store operations.
  • Own Total Store Operations as the Leader-On-Duty
  • Assisted Executive Leaders in total store operations.

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9. Performance Reviews

high Demand
Here's how Performance Reviews is used in Senior Team Lead jobs:
  • Prepared and administered monthly performance reviews, 90-day introductory and annual reviews.
  • Delivered performance reviews and assisted in hiring and talent acquisition.
  • Write complete annual Performance Reviews with recommendations for improvement.
  • Administered and maintained performance reviews.
  • Managed between three and five persons including contractors, providing project direction, technical assistance, guidance and performance reviews.
  • Involved with Human Resource-related issues including promotions, performance reviews, raises, hiring, and termination.
  • Delivered performance reviews, approved PTO and served as a direct report for my team.
  • Completed performance reviews, updated team statistics, and created daily reports for upper management.
  • Conducted meetings with team members to provide mentoring/coaching, setting objectives and performance reviews.
  • Recruited and conducted training for new team members, and conducted performance reviews.
  • Manage a team of three with experience writing performance reviews for team members.
  • Recruited, coached, counseled, and wrote performance reviews for team.
  • Conducted performance reviews for all customer service representatives and sales floor staff.
  • Conducted regular performance reviews and offered feedback to team members.
  • Write and administer 90 day and yearly performance reviews.
  • Oversee performance reviews and pay increases for employees.
  • Deliver performance reviews and follow up for improvement.
  • Perform annual and semi-annual performance reviews for team.
  • Conducted 90-day and annual performance reviews.
  • Prepare and conduct performance reviews.

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10. Corrective Action

high Demand
Here's how Corrective Action is used in Senior Team Lead jobs:
  • Resolve employee performance concerns to ensure appropriate corrective action steps are taken including coaching, verbal/written corrective action, merit/compensation reviews.
  • Maintain an inventory of information system accreditation, including sensitivity level, accreditation status, and corrective actions required.
  • Managed performance of team members via supervision/training/coaching/performance reviews/counseling, and corrective actions.
  • Administered corrective action and monitored improvement progress per corporate standards.
  • Administer corrective action and deliver termination notification when needed.
  • Recruit and train employees, as well as administer corrective actions when necessary to promote an adequate work environment.
  • Evaluate employee performance, writing and conducting reviews, recommend and administer counseling and corrective actions using Microsoft Word.
  • Evaluate performance by giving frequent feedback, writing and conducting reviews, recommending and administering counseling and corrective action.
  • Filled out and administered 90 day and yearly reviews as well as coaching and corrective actions.
  • Escalate engineer discipline issues in the region to PM & SDM and take corrective actions.
  • Coach employees based upon work performance and write corrective actions when it is warranted.
  • Filled out 8D reports for corrective actions on defects sent to the customer.
  • Complete team member reviews, coaching s and corrective action reports.
  • Assisted with hiring, coaching, leadership development and corrective action.
  • Prepare and assist in the preparation of corrective action reviews.
  • Investigate complaints about service and equipment and take corrective action.
  • Write and administer reviews, coaching and corrective action.
  • Systemized Corrective Action Request (CAR'S) to a three days turn around for better flow of material into production.
  • Advise students in regards to academic or attendance issues to ensure resolution toward a corrective action.
  • Performed ISO audits and responded to Corrective Action Requests (CARs) issued.

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11. SQL

high Demand
Here's how SQL is used in Senior Team Lead jobs:
  • Developed, maintained \ support large collateral\exposure data repository using highly sophisticated Oracle and PL/SQL technologies.
  • Developed SQL generator for dynamic SQL query generation.
  • Worked extensively in optimizing and tuning databases by creating indexes and statistics, modifying T-SQL Queries in Store Procedures.
  • Involved, working on database scripts, Store Procedures, View, Indexes and Functions in SQL server 2005/2000.
  • Designed the database schema, developed Enterprise's Client/Server DB System using MS SQL Server 6.5.
  • Develop and reported on metrics for progress on project using Tableau as well writing SQL scripts.
  • Used Delphi 3.0, Visual Basic 5.0, and Transact SQL to write business applications.
  • Gathered requirements, designed and developed Executive Dashboard on the web with SQL server database.
  • Contributed to new technical procedures including creating automated ORACLE scripts and Microsoft Access/SQL queries.
  • Support Risk Management team with SQL requests pertaining to Fraud prevention and Fraud loss
  • Installed and configured SAP ECC 5.0 Components in a MS SQL 2000/Oracle Environment.
  • Created SQL jobs for backups and DTS packages and monitored its activities.
  • Performed SQL queries for database testing and mainframe support testing.
  • Provided client side data storage using SQL Server Express 2012.
  • Developed ETL interfaces using PL/SQL using TOAD for Oracle.
  • Develop major new features of AEON in VB.NET, C# and MS SQL Server.
  • Created trace files in SQL Profiler to track down slow running store procedures and optimized its performance.
  • Act as trusted advisor to the COR and ITSS lead for SharePoint and SQL environments.
  • Developed backend PL/SQL packages in strict compliance with written specifications.
  • Re-Designed the Site Analytics using MySQL & MongoDB to provide analytic reports for Businesss Group.

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12. Daily Operations

high Demand
Here's how Daily Operations is used in Senior Team Lead jobs:
  • Provide management and direction to laboratory staff overseeing daily operations to monitor quality and timeliness.
  • Manage all daily operations and ensure all events are processed timely and accurately.
  • Executed daily operations of corporate policies and procedures.
  • Manage daily operations in a discount retail environment.
  • Performed Daily operations and store maintenance.
  • Managed a team of up to 8 people working in daily operations, networking, projects, and telephone support.
  • Managed the daily operations of the Logistics Team of 50+ employees to plan and coordinate product flow.
  • Direct staff within 2 municipal departments in management of daily operations for elected county clerk.
  • Supervised support staff and managed daily operations of the fixtures and equipment purchasing team.
  • Lead store team leads in daily operations while keeping the brand at Target stores.
  • Lead training sessions and meetings for associates as well as daily operations meetings.
  • Supervised daily operations of team members, responsible for ongoing coaching and development.
  • Coordinated DoS, USAID, USDA daily operations; managed linguists.
  • Assist with supervising the daily operations of the fraud specialists.
  • Oversee daily operations and sales performance within the entire store.
  • Managed daily operations for a 15+ million-dollar store.
  • Lead the logistics team in daily operations.
  • Prepare stock room ready for daily operations.
  • Managed the daily operations of a retail location that generated $19 million in annual sales.
  • Key carrier -Execution of daily operations in guest service and tasks -Direct daily activities for 10-20 team members.

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13. HR

high Demand
Here's how HR is used in Senior Team Lead jobs:
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Communicated timely feedback to key customers on the progress of projects through meetings, written documents and presentations.
  • Assisted the Marketing Department with Point of Sale activities throughout different territories within the New England market.
  • Received Several Monetary Bonuses for positive customer reviews through Bills.com, and the Better Business Bureau.
  • Conducted background investigations for CI/ Force Protection mission mitigating potential green on blue / insider threats.
  • Increased productivity of freight flow through lean processing and significantly improved sales per labor hour average.
  • Contributed to high-quality staff through strategic interviewing and hiring; provided coaching to motivate team.
  • Restructured inventory management process resulting in one of the lowest shrinkage rates of 55 stores.
  • Prevented fraud by verifying validity of client information through lawyers and broker agents.
  • Managed team of 25 to meet daily workload of price changes throughout store.
  • Acted as the store manager and drove credit card sales throughout the day.
  • Assist with, and supervise workload throughout the store in conjunction with Management.
  • Lead walk-through sessions to get buy-in from both technical and business users.
  • Maintained an accurate count of the store's cash-on-hand throughout the day.
  • Increased profits through effective sales training and troubleshooting profit loss areas.
  • Lead a team of 30-60 employees through delegation of store tasks.
  • Conducted analytical studies on productivity and increased productivity by a three hundred percent.
  • Optimized gross margins through proper utilization of best practices and productivity tools.
  • Conduct store walkthroughs with district and regional management.
  • Maintained real-time tracking through the Taleo ATS.

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14. Staff Members

high Demand
Here's how Staff Members is used in Senior Team Lead jobs:
  • Developed and implemented comprehensive training program for Afghan municipal staff members that supports the needs of municipalities and regional challenges.
  • Supervised a manufacturing division of 8-staff members.
  • Provided daily structure and supervision for Supportive Services Staff of 9 members of immediate team, and 15 total staff members.
  • Meet, interact, deal effectively, and address issues with all level NRC staff members and, commercial vendors.
  • Developed / delivered curriculum new systems training for over 50 Special Investigative Unit staff members via WebEx.
  • Conducted on-site orientation for new staff members within 7 days of their beginning work at site.
  • Trained, supervised and coached several support staff members to assist in email fulfillment.
  • Assist 10 staff members in working through funding challenges and escalates issues when needed.
  • Monitored and assisted 16 staff members in reviewing documents to determine correspondence type.
  • Review reports submitted by staff members to recommend approval or to suggest changes.
  • Supervised and trained Overnight and Merchandise Transfer teams of 25-30 staff members.
  • Work with staff members to ensure the company's goals are met.
  • Managed, developed, trained and presented reviews for all staff members.
  • Led 100 recovery operations within a team of six staff members.
  • Supervised two staff members on the Reclassification Team.
  • Supervised and trained new wait staff members.
  • Assign specific training tasks to staff members.
  • Trained and developed junior staff members.
  • Lead to 3 staff members.
  • Served as coordinator to redeploy 20 staff members for placement in Voorhees office following client team transition.

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15. Project Management

average Demand
Here's how Project Management is used in Senior Team Lead jobs:
  • Evaluated project managers in their ability to successfully complete operations using Microsoft Project Management, provided feedback and recommendations for improvements.
  • Led overall program management supervision for a DoD Health Care Management client utilizing DoD acquisition and project management methodologies.
  • Managed resolution for escalations from internal and external team members and was responsible for overall project management.
  • Provided daily status reports and conducted incident review meetings with project management and customer management teams.
  • Skilled at meeting internal and external deadlines through project management/prioritization and managing cross-functional teams.
  • Provided leadership and project management role in application developments and systems.
  • Well versed in Earned Value Management (EVM), a project management technique for measuring project performance and progress.
  • Manage several interface projects at once including Project Management, Installation, Build, Quotes, testing, and training.
  • Provided technical, tactical, and project management skills in ongoing development and implementation of customer care processes.
  • Strengthened leadership and project management skills through comprehensive training in Guest Services, Asset Protection and Human Resources.
  • Established and maintained excellent work relationships with project management teams, including those outside the IBM group.
  • Established cost and supplier performance metrics and provided status reports to Project Management.
  • Implemented superior project management skills and directed local technology personal.
  • Served as active participant in the PMO, which developed internal global standards for project management and reporting systems for Diebold.
  • Interact with other Ingenix functions, such as project management, field monitoring, data management, etc.
  • Project management, audit oversight, and compliance oversight of Suicide Prevention Hotline initiative.
  • Project Management Coordination of work, tracking costs, providing updates to management.
  • Project management while in offshore as well as from onsite.
  • Project management and new system implementation Sr.
  • Project Management Able to complete projects in a timely fashion.

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16. Performance Management

average Demand
Here's how Performance Management is used in Senior Team Lead jobs:
  • Participate in performance management process, including coaching, providing meaningful feedback, and writing and delivering performance reviews and corrective actions
  • Implemented Performance Management and Progressive Discipline Process to analyze employee performance.
  • Conducted Generalist responsibilities that included recruitment, performance management, etc.
  • Trained and developed team through talent/performance management.
  • Conduct performance management meetings with entire team
  • Appointed Talent Development Captain which includes recruiting, interviewing/screening, hiring, performance management and development of all new team members.
  • Lead a safe and secure environment, assessed talent, and lead a performance management process through all work centers.
  • Conduct daily duties for high paced retail division as floor supervisor for personnel, and store performance management.
  • Develop, maintain, and deliver performance management, including: coaching, counseling, and performance reviews.
  • Manage and develop team leads in areas of performance management and coaching in a contact center environment.
  • Completed team member reviews, managed hiring, training, and performance management of team members.
  • Recruit, hire, train and motivate, as well as implement performance management accountability plans.
  • Coach, recognize, and provide meaningful feedback to team members through active performance management.
  • Recognize, coach and provide meaningful feedback through active performance management and training development.
  • Led a team of 25 and accountable for Continual Performance Management & Review Processes.
  • Support store through development and performance management of 60+ employees.
  • Shared performance management of team in Apparel and Accessories.
  • Provide performance management and annual reviews for employees.
  • Enhance employee productivity of department and store teams utilizing organizational performance management tools.
  • Staff Training & Mentoring Conducted Inventory Control Shrinkage Customer/Performance Management

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17. Setup

average Demand
Here's how Setup is used in Senior Team Lead jobs:
  • Customized and setup Team Foundation Server (TFS) and Microsoft Test Manager (MTM) for internal system use.
  • Installed, tested and configured four separate DCM environments consisting of 13 separate machines each in a high availability setup.
  • Have helped to train team members and setup a peer training process to assist with on boarding of new hires.
  • Transfer loans to appropriate investor portfolio in accordance with funding schedules by completing investor setups on loan servicing system.
  • Lead SMED activity that replaced screw jacks with pneumatic cylinders reducing setup time from 6minutes to 3 seconds.
  • Trained and supervised team members on mortgage file setup, customer service and working with various vendors.
  • Managed weekly ad preparation and setup to help drive sales through the company's weekly circular.
  • Coordinate and communicate room setups, meeting specifications, menu selections and Audio visual needs.
  • Ensured quality assurance and satisfaction with setup, take-down, and functionality of equipment.
  • Directed the installation, testing, and setup of new hardware and software.
  • Managed crews of five to eight employees overseeing event setup and configuration.
  • Study the existing system setup and Gap analysis for enhancement.
  • Supported and setup connections to Azure and AWS cloud environments.
  • Configured, setup, troubleshoot SAPROUTER connection to SAP.
  • Provide remote setup after purchase and delivery.
  • Test bed setups, Test data creation.
  • Researched and setup initial infrastructure, including interfacing Kuberentes with AWS.
  • Trained new fielders in the setup, teardown and proper issuing procedures.
  • Unload and work out freight from delivery trucks Setup trucks for returns Assist customers Supervise and assist Logistic team members
  • Lead Technical Support Cnc Setup And Machine Tool Operation Cnc Programming And Editing Prototype Machinist Fast Paced High Stress Environment

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18. Special Projects

average Demand
Here's how Special Projects is used in Senior Team Lead jobs:
  • Coached and mentored staff for development opportunities through special projects and education.
  • Provided variable spending analysis and special projects spending analysis.
  • Worked on special projects for our clients as they come up while assisting Manager with other day to day activities.
  • Coordinated special projects and set goals for my team in order to meet guests and store needs.
  • Assist with special projects, committee work and unit specific activities Care Advocate I-III.
  • Interacted with all levels of management and assisted with special projects and reports.
  • Assisted with a variety of special projects and performed other duties as assigned
  • Supported adjustment manager and director with special projects and urgent requests.
  • Lead analyst on special projects for problem assays and cost savings.
  • Exceed expectations in the execution of company programs and special projects.
  • Worked with cross functional teams on special projects as assigned.
  • Oversee members of a team working on special projects.
  • Assisted supervisor with reinsurance claims and special projects.
  • Assign and oversee operational tasks and special projects.
  • Participated in special projects within the Escrow Department.
  • Performed special projects, reviews and service considerations.
  • Complete special projects as directed by management.
  • Oversee user account related special projects.
  • Assisted Managers in NY & NC with special projects and oversight of the billers.
  • Review and resolve payer and customer issues, patient complaints Special projects as needed

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19. Entire Store

average Demand
Here's how Entire Store is used in Senior Team Lead jobs:
  • Established priorities for the entire store team and handled any guest concerns as Leader on Duty at least twice a week.
  • Maintain the role of Leader on Duty, making decisions and assigning tasks for the entire store on a daily basis.
  • Team Leader I was a key carrier and functioned as the Leader On Duty and managed the entire store.
  • Hired and trained new team members; created and assigned weekly work schedules for entire store.
  • Achieved a full calendar year without a loss of work injury for the entire store team.
  • Recognized for presenting consistent and accurate sales knowledge of entire store during district team lead walks.
  • Managed entire store operations as Leader on Duty, 2 to 3 days a week.
  • Maintained inventory levels by ordering signing, displays, and fixtures for the entire store.
  • Led a team that helped maintain and control merchandise inventory levels for the entire store.
  • Managed team of 25 team members daily and the entire store twice a week.
  • Assisted with opening new stores including interviewing and hiring for the entire store.
  • Acted as Leader on Duty for entire store on a weekly scheduled basis.
  • Helped develop team culture through leading daily huddles with the entire store.
  • Managed all aspects of the front lanes as well as entire store.
  • Manage entire store operation in the absence of the Store Leader.
  • Maintained visually appealing and effective displays for the entire store.
  • Own and champion Target-brand presentation of the entire store.
  • Full Time: Supervised entire store team (cashiers, sales team, and backroom team).

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20. LOD

average Demand
Here's how LOD is used in Senior Team Lead jobs:
  • Consolidated company's labor resources by undertaking additional responsibilities, including LOD shifts and operating within Store Manager role.
  • Performed leader-on-duty (LOD) responsibilities and oversaw total store operations.
  • Performed leader on duty (LOD) duties; ensuring the entire team is productive and the store is meeting brand.
  • Open and close the building before and after hours of operation on scheduled LOD (leader on duty) shifts.
  • Performed LOD (Leader on Duty) shifts, where I was responsible for managing the store for that day.
  • Directed day-to-day operations for entire store as LOD 2-3 shifts per week; managed up to 75 staff.
  • Managed the preferred customers' experience concerning planning, rewards program, travel, and lodging accommodations.
  • Worked as LOD (Leader on Duty) on rotating schedule with executive staff.
  • Served as LOD (Leader on Duty) and opened/closed store on assigned days.
  • Managed over all store operations on LOD shifts (Leader on Duty).
  • Store Key Holder - Assist Executive Team Leaders on LOD shifts.
  • Perform Leader on Duty (LOD) responsibilities when scheduled.
  • Saved company over $50K in travel / lodging costs.
  • Serve as Store Manager on LOD shifts.
  • Managed the talent of the entire team while running the store as the LOD (Leader on Duty).
  • Act as Leader on Duty (LOD) for the entire store.
  • Assisted store manager and other LODs with day to day operations of the store.
  • Conduct training on dispose of Unexploded Ordnance.
  • Developed the strategy and training for the consultants and LODs to be able to research and resolve ad/flyer issues

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21. Front End

average Demand
Here's how Front End is used in Senior Team Lead jobs:
  • Identified and implemented plans to manage front end staff communication issues in a tactful and effective manner.
  • Help schedule the front end and work with the team by being flexible with scheduling.
  • Meet or exceeds production standards with regards to front end and back end denials.
  • Manage the front end and guest relations at a fast paced retail store.
  • Coached and wrote reviews of all team members for the front end.
  • Front End operations including cash handling and responding to guest questions.
  • Expedited change orders and drink orders for the cashier front end.
  • Managed a successful Front End team of 30+ team members.
  • Supervised all front end, stocking, and maintenance personnel
  • Authorize all front end product placement and purchases.
  • Manage front end team to maximize guest satisfaction.
  • Managed food area and front end.
  • Support brand standards of the sales floor, front end, and backroom.
  • Front end & Guest service.
  • Assist the operations manager with store and front end audits to maintain corporate merchandising, money, and safety guidelines
  • Ensured all front end staff had support from sales floor in regards to acceptable service levels at checkout.
  • Front end involvement of current and new Manage-Care contracts to assure clear order entries and claims submission.
  • Design and development of front end using JSP, JSTL, CSS, Javascript and AJAX.
  • Involved in vistex requirement gathering, BW-Vistex configurations, customization, development of BW backend and front end objects.
  • Operate front end Responsible for all internal audits Managing 20+ direct reports Monitor/level daily sales Managed 25+ associates

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22. Ensure Compliance

average Demand
Here's how Ensure Compliance is used in Senior Team Lead jobs:
  • Supervised various departments to ensure compliance with corporate standards such as merchandise replenishment and price integrity.
  • Monitored team performance to ensure compliance with contractual service level agreements.
  • Maintain a well presented, and food safe department to ensure compliance with all company, state, and federal guidelines.
  • Analyze contract requirements, special provisions, and terms to ensure compliance with regulations, policies, and procedure.
  • Reviewed and established policies to ensure compliance and strong credit quality within all American Express lending portfolios.
  • Compiled all security data to ensure compliance with SOX, and Managing Risk Control on various reports.
  • Maintain a current knowledge of all government regulations and requirements to ensure compliance with applicable laws.
  • Reviewed all closing documents to ensure compliance with the seller's agreed upon contract terms.
  • Verify and validate corrections and fixes are implemented on related systems to ensure compliance.
  • Monitor, and ensure compliance to OSHA, safety, and other compliance requirements.
  • Enforce, track, and ensure compliance with all organization policies and procedures.
  • Lead external and internal audits to ensure compliance with FDA and ISO.
  • Conduct periodic loan-level audits to ensure compliance with all company quality standards.
  • Review and certify collateral and document submissions to ensure compliance with customer'sspecific restrictions stipulated within their Warehouse Credit and Securities Agreement.
  • Execute quality review on distribution transactions exceeding [ ] to ensure compliance law and employer provisions are met.
  • Conducted "one-on-one's" to ensure compliance with regulations and improved service.

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23. Direct Reports

average Demand
Here's how Direct Reports is used in Senior Team Lead jobs:
  • Coached direct reports by sharing knowledge capital and proactively identifying opportunities for improvement for each direct report.
  • Managed up to 10 direct reports at any given time while continuing responsibilities and project ownership as a Solution Architect.
  • Establish full knowledge of all direct reports in order to readily perform any tasks necessary to retain department's stability.
  • Manage, train, and mentor organization of 8 direct reports and 2 consultants, including investigators and seniors.
  • Executed daily tasks per profitability and customer care with support of 6 leaders, who were direct reports.
  • Led team of 15 direct reports supporting top 20% of Discover Network's direct merchant clients.
  • Managed project resourcing of direct reports and developed tracking documents for their workload and schedules.
  • Promoted to Team Lead for Endpoint Architecture Services Arch sub-team with 3 direct reports.
  • Interacted daily with direct reports to coach, motivate, instruct, and counsel.
  • Conducted annual reviews, semi-annual reviews and monthly one on ones with direct reports.
  • Managed and supervised the Early Procurement and Outsource Teams, 16 direct reports.
  • Manage multiple direct reports that include a senior administrator and a developer.
  • Managed Customer Service activities for 8 US States and 11 direct reports.
  • Interviewed potential candidates and performed annual reviews for all direct reports.
  • Manage two team leads as direct reports.
  • Developed and enhanced skills of direct reports.
  • Coached and mentored direct reports.
  • Ensured direct reports were trained.
  • Provide guidance to direct reports in performing daily task Identify problems and report to Department manager.
  • Reviewed and signed off on account reconcilements from direct reports and performed Quality Control reviews.

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24. Action Plans

average Demand
Here's how Action Plans is used in Senior Team Lead jobs:
  • Resolved issues related to impediments of product delivery and client satisfaction and recommended action plans; reported directly to Executive Director.
  • Identify areas opportunity and develop action plans for decreased revenue and profit loss, as well as unproductive operational procedures.
  • Facilitated determination of process risk exposure and development of appropriate action plans to address it.
  • Evaluate performance results and develop/implement action plans to achieve performance goals.
  • Complete service observations and formulate effective action plans.
  • Provided feedback and developed action plans for improvements.
  • Provide loan status, production goals, and action plans to management on a daily basis.
  • Follow up with all food safety visits; make action plans if there were any violations.
  • Perform safety captain duties such as assessments, action plans, recognition and coaching.
  • Performed weekly physical inventories, conducted cause analysis to create corrective action plans.
  • Develop a safe work environment; investigate accidents and develop corrective action plans.
  • Implemented corrective action plans and recommended policy and procedure changes to Credit Committee.
  • Analyze various sales reports and develop action plans to help increase profitability.
  • Monitored team for legal compliance while developing needed action plans for improvement.
  • Develop and implement action plans to address any performance issues.
  • Established store action plans to proactively improve policies and procedures.
  • Create and execute corrective action plans.
  • Generate action plans to enhance performance and productive capacity of under performing personnel.
  • Provided strategic analysis and derives action plans to set deliverables for the department / unit/program /account.
  • Headed up Customer conference calls to discuss key issues and concerns, then formulated "action plans" to address them.

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25. QA

average Demand
Here's how QA is used in Senior Team Lead jobs:
  • Created and maintained databases, stored procedures, Indexes, Triggers on development, QA, Staging and Production environment.
  • Processed credentialing/re-credentialing files according to all accrediting and regulatory agencies (NCQA, CMS, TJC) for committee review.
  • Provide on floor assistance with team members with all escalated issues and concerns and monitor productivity through QA reporting.
  • Work with Client Services and Engineering teams to QA test enhancements and upgrades to Operations tools and resources.
  • Assist Unit Manager's and peers within department as well as QA, Training and Insurance departments.
  • Created Linked Servers to access data from production servers in development and QA environments using distributed queries.
  • Maintain database to track customer issues, detect product or shipping trends, and monitor QA issues.
  • Provide constant QA for our clients as well as our internal analysts while running reports as needed.
  • Owned and Maintained QA Environment by monitoring daily Start of day and End of day activities.
  • Worked extensively on migrating database objects from Development to QA, Staging and Production servers.
  • Experience in QA, Support, Project Management, Business Analyst and quantitative trading recruitment.
  • Be able to conduct QA work on other analyst and provide proper feedback and training.
  • Traveled to vendor sites to discuss and align testing effort between different QA groups.
  • Underwrite, approve or deny FHLMC and FNMA and portfolio none QA loans.
  • Experience training multiple facilities in development and implementation of QAPI systems.
  • Participated in QA Audits with no major findings.
  • Delivered Query in QA and Production.
  • Performed monthly QA on employee work.
  • Communicated between QA (onshore and offshore) and Dev team.
  • Created first change-management system, architecting the inception of an IT QA process.

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26. Inventory Control

average Demand
Here's how Inventory Control is used in Senior Team Lead jobs:
  • Monitor compliance to operational, safety, and inventory control procedures including physical security standards.
  • Investigate and analyze problems pertaining to production delays, quality discrepancies and inventory control.
  • Operated the process equipment, for trouble-shooting inventory control & instrumentation set-up.
  • Conducted high dollar inventory control and physical line inventory management.
  • Determined tax codes and planned requirements for inventory control.
  • Expense control including payroll leverage and inventory control.
  • Conduct Inventory and inventory control measures.
  • Restructure multiple backroom's into 1 to help improve product flow, inventory control, sales floor capacity and safety standards.
  • Analyzed AR, AP, sales projection, inventory control, sales return and competitors in business and technology.
  • Use inventory control systems to accurately account for, locate, and update inventory counts to control shrink.
  • Coordinated inventory control throughout the store to make sure proper levels were obtained.
  • Monitored and made changes to overall efficiency in the area of Inventory control.
  • Oversee inventory control and vendor relations, and supervise daily truckload shipments.
  • Performed as the Leader of inventory controls and operations.
  • Inventory control, merging, accuracy, and integrity.
  • Inventory control for items within the department.
  • Team Leader/Receiving/Packer/Office Clerk/Manifest/ Inventory Control/ Fork Lift Directs and assigns work to all department personnel to accomplish daily objectives.
  • Analyzed weekly reports to assist in inventory control decisions including projection of ordering needs.
  • Inventory control, Shipping and receiving, Scheduling Managing and coordinating a team of 40.
  • Communicate any merchandise issues to Buyers,Distribution Center,or Inventory Control.

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27. SLA

average Demand
Here's how SLA is used in Senior Team Lead jobs:
  • Analyzed marketing information and translated it into strategic plans.
  • Tracked inventory utilizing retail management software Island Pacific.
  • Translated policies, objectives and guidance from the upper chain of command into guidance for staff under my direct supervision.
  • Reduced SLA penalties $300K by ensuring quality and decreasing restore turnaround times 55% from 11 to 5 days.
  • Created, maintained and trained a comprehensive French translation process for leads and consultants that supported our Quebec stores.
  • Created and coordinated public health and burden of disease initiatives including policy, advocacy and legislative think tanks.
  • Provide upper management with report trends or outages and reports on SLA's and each individual's performance.
  • Report to RGS Energy management any federal, state and local legislative energy changes and regulatory PUC activity.
  • Monitored the mainframe, UNIX and network to ensure systems were available according to SLA.
  • Assisted in establishing outsourced call center in Prince Edward Island, Canada.
  • Review SLA performance and performance metrics to ensure targets are met.
  • Managed the creation and enforcement of operational process SLA's.
  • Coached team members while maintaining SLA's through company
  • Work closely with the Ford client to ensure together we are meeting the SLA's agreed on in the SOW.
  • Act as a change agent and identify process improvements to enhance the SLA and quality of the deliverables.
  • Guided team in problem ticket analysis / resolution, especially during application outage, meeting SLAs.
  • Achieved highest recorded HW Fulfillment SLA of 98.3% in 4th quarter of 2011.
  • Assist Networking team in translating system problems with Mexico and Puerto Rico sites.
  • Provide training to all systems users Ensuring that the IT Service Level Agreements (SLA) is met.
  • unsupported use case, problematic customer, SLA/deadlines impacted, feature requests)

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28. Unix

average Demand
Here's how Unix is used in Senior Team Lead jobs:
  • Utilized HTTP, FTP, TCP/IP and Telnet Internet protocols for connectivity within the Sun UNIX and Windows NT 4.0 environments.
  • Provided ongoing support on all platforms of technology including SAP, HP Unix, Windows, for a global customer base.
  • Implemented and maintained Oracle databases on UNIX and Win NT workstations in secure and non-secure environments.
  • Created Unix Shell Scripts for automating the execution process and to execute post production jobs.
  • Monitor the SUN Servers UNIX, IPS backups, Database and File Server Status.
  • Implemented and automated processes using Unix Shell Scripting to execute SQL, PL/SQL scripts.
  • Configured and maintained a secure LAN using Win NT clients and a UNIX server.
  • Submit of Daily/Monthly/Quarterly and Yearly system backups on Mainframe, NT and Unix platforms.
  • Led 30 employees who were responsible for physical and virtual Windows/Unix servers.
  • Supported the Unix environment using Exceed, Reflection and Clear Case.
  • Used build and deploy scripts in ant and UNIX shell scripting.
  • Provided UNIX/Linux Systems Administrator support for internal HPI and HPE servers.
  • Build and manage narcotics trafficking/use database in Unix based setting.
  • Evaluated UNIX computers and PC computers for drafting group.
  • Manage User accounts across the UNIX servers.
  • Converted all the UNIX scripts, VB scripts according to the new environment with the help of the Offshore Team.
  • Developed Unix shell script and Autosys job scheduler JIL's (Job language) for automating batch process during ETL operation.
  • Managed as many as 27 Unix Administrators, DBA's and ETL developers who developed/supported enhancements following SDLC and SOX compliancy.
  • Lead UNIX and VMware Administrator, Nielsen Mobile, Dallas, TX (www.nielsenmobile.com).
  • Experienced with Omniclaims, RIMS, Unix, MSI, Comtec, and Luminex Systems.

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29. Management System

average Demand
Here's how Management System is used in Senior Team Lead jobs:
  • Designed, developed, tested, deployed and supported a warehousing/inventory management system.
  • Design, develop and maintain of continual improvement of Document Control management System.
  • Managed HP Network Node Manager for Information Technology Agency Enterprise Management System.
  • Performed oversight of data management systems and analysis work.
  • Developed and maintained ISO 14001 Environmental Management System.
  • Document activities within the management system.
  • Implemented Knowledge Management system - overhauled organization s file server infrastructure, as well as documented processes from all staff areas.
  • Provided 2-way client data replication by calling SOAP based web services already in existence in the host IBM opportunity management systems.
  • Created Learning Management System (LMS) for members as a means toward professional certificates, and future credentialing.
  • Subject matter expert in P2P, Supplier Connect (Apple's internal vendor management system).
  • Lead a 4-person team to build the Business Partner Express opportunity management system for IBM.
  • Assist with the deployment, management and administration of the electronic document management system.
  • Balance Corporate General Ledger to Mutual of Omaha Securities Management System (SMS).
  • Developed JMS /IBM EMS service integration service for enterprise wide learning management system.
  • Assist on performing quality management system audits to ISO 9001: 2008 compliance.
  • Participated in the development of a web based fuel management system.
  • Investigated for suspicious activity on client alerts from case management systems and other sources such as Actimize and DLOS.
  • Work with Tivoli Management Systems for remote control of desktops.
  • Mortgage Operating Systems: LPS/Fidelity, Invoice Management System, Pivot, Clarifire, Pacer, Aacer.
  • Record and manage information in the electronic facilities management system (eFMS).

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30. Company Policies

low Demand
Here's how Company Policies is used in Senior Team Lead jobs:
  • Enforced strict confidentiality in accordance with HIPAA regulations and company policies.
  • Deliver excellent customer service by executing company policies and procedures.
  • Supervised Daily Operations to maintain company policies and procedures.
  • Resolve customer issues, create and maintain schedules for multiple departments, ensure employees are current on company policies and procedures.
  • Reviewed and monitored collections calls to ensure adherence with company policies, State and Federal regulations, and collections best practices.
  • Monitored compliance with company policies, assessed implications of noncompliance, and partnered with senior management to address findings.
  • Ensured all employees were trained and proficient in following all company policies, procedures, and regulatory requirements.
  • Prepare employment offers with all the corresponding documentation and according Company policies and local and federal laws.
  • Cash poster: Post receipts accurately on a daily basis, in accordance with company policies.
  • Recruited, interviewed, trained, and mentored team members on company policies and operations.
  • Confer with staff to resolve performance and personnel problems, and to discuss company policies.
  • Interpret specifications, blueprints, job orders, and company policies and procedures for workers.
  • Assist in preparation and implementation of company policies, quality systems and training programs.
  • Maintain clean, safe work environment; learn and follow all company policies.
  • Ensured team complied with company policies and best practices.
  • Enforce departmental and company policies and procedures.
  • Trained privilege bankers on company policies and procedures.Supervised branch staff, scheduled work hours, resolved conflicts.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Trained new employees on familiarity of company policies and procedures within the programs protocol.
  • Ensured compliance with company policies and SOPs.

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31. Technical Support

low Demand
Here's how Technical Support is used in Senior Team Lead jobs:
  • Provided customer support for remote domain administration, technical support for installation and maintenance of computer systems.
  • Handle escalated calls and assist technical support with troubleshooting equipment and send out replacement devices if applicable
  • Manage the maintenance of machinery equipment and provide technical support when necessary.
  • Provide technical support in the enhancement of computerized system.
  • Provide technical support to customer and satellite technicians in the field in fault isolation of VSAT and other communication equipment.
  • Monitor and respond to technical support issues discovered as a result of feedback from monitoring tools and hardware logs.
  • Trained and arranged for technical support training of team members; monitors and reports on the progress of work.
  • Ensured that team members reviewed and edit customer and technical support knowledge base documentation on a regular basis.
  • Coordinated and work closely with departmental contacts to address issues and enhance customer relations and technical support.
  • Implemented two Technical Support teams and created a Standard Operating Procedure for each Technical Support team.
  • Assist in identifying training needs of staff and build capacity through training and technical support.
  • Provided technical support to clients for all Microsoft Operating Systems and Microsoft Office applications.
  • Manage Technical Support Requests via E-Services, Web Requests and Phone support.
  • Processed an average of 86 inbound and outbound technical support calls.
  • Trained and guided newly hired Technical Support Engineers.
  • Provided advanced technical support to Enterprise Accounts.
  • Provided technical support to the manufacturing team to include; process compliance checks, troubleshooting, deviation& investigation preparation.
  • Led our onsite technical support team consisting of 10 End User Device Administrators.
  • Provided technical support to dev team and TA team.
  • Trained new technical support personnel Senior Analyst - Agribank, Banc One, Start Bank.

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32. Profitable Sales

low Demand
Here's how Profitable Sales is used in Senior Team Lead jobs:
  • Drive profitable sales through inventory management.
  • Drive profitable sales by aligning the team with Target core values by using leadership expectations and making ethically sound decisions.
  • Analyzed sales, productivity, and service level reports to ensure market was obtaining profitable sales and utilization.
  • Drive profitable sales through effective talent management, peer collaboration, and setting presentation brand standards.
  • Assist the store manager and the assistant manager in exceeding customer expectations and maximizing profitable sales.
  • Increased profitable sales conversion from a 2.2% to 3.5% in less than a year.
  • Drive profitable sales by fostering a fast fun and friendly atmosphere for team members and guest.
  • Plan and execute research and development on driving profitable sales through profit margins and revenue.
  • Owned visual merchandising and maximized profitable sales in three departments in the store.
  • Increased Profitable Sales by driving Great Guest Service on the sales floor.
  • Promoted profitable sales by creating and executing merchandising plans of sale items.
  • Drive profitable sales through delivering a Target brand shopping experience.
  • Perform Leader on Duty tasks while driving profitable sales.
  • Developed partnerships with vendors to drive profitable sales.
  • Drive profitable sales through engaging and educating guests.
  • Drive profitable sales through team member development.
  • Drive profitable sales through active guest service.
  • Drive profitable sales by maintaining exceptional guest experiences, executing company planograms, and developing effective strategies in utilizing advertised merchandise.
  • Developed talent of team members while managing the general operations of the store Drove profitable sales
  • Execute store best practices Drive profitable sales

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33. Company Standards

low Demand
Here's how Company Standards is used in Senior Team Lead jobs:
  • Sustained performance of excellent work-center metrics that exceed company standards.
  • Coach and recognize team members on an individual basis to help better develop to the next level and meet company standards/goals.
  • Developed electronics staff and drove sales by keeping attachment rate and service plan sales well above company standards.
  • Key Accomplishments:Quickly adapted into the role of supervisor and maintained company standards during economic crisis.
  • Managed a team of 40+ to meet and exceed all expectations set forth my company standards.
  • Ensured that all customer service, turn-around times and quality metrics were kept within company standards.
  • Visit physician offices on an as-needed basis defined by company standards or physician needs.
  • Follow company standards and legal regulations to ensure safe and positive work atmosphere.
  • Utilized one on one call coaching methods to improve and maintain company standards.
  • Managed partnership with external search firms, ensuring company standards were upheld.
  • Collaborate, and organize vendors to provide product to company standards.
  • Train new hires to report work and mileage to company standards.
  • Directed junior housekeepers for team clean to the company standards.
  • Supervised that all sets were in compliance with company standards.
  • Supervised that all vendors are in compliance with company standards.
  • Planned and executed all workload to maintain Company Standards.
  • Enforced and followed company standards and procedures.
  • Retrain softlines sales floor team to meet company standards and help drive for better guest survey scores.
  • Develop team to better fir company needs and promotions ~Ensure Guest experience is meeting company standards.
  • Implemented company HR and brand policies by executing best practice according to company standards.

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34. Day-To-Day Operations

low Demand
Here's how Day-To-Day Operations is used in Senior Team Lead jobs:
  • Managed, prioritized and coordinated day-to-day operations, including providing timely and accurate processing of monthly capitation and claims.
  • Improved cross-training of associates provided department greater flexibility in day-to-day operations and simplified transitions due to promotions and attrition.
  • Collaborated with program manager and staff in the development and execution of day-to-day operations.
  • Analyze various operational issues which impact day-to-day operations for an organization employing 200+ employees.
  • Supported the Contact Center supervisors with day-to-day operations & team-related issues.
  • Managed day-to-day operations of a long-term disability team.
  • Supervised 5 branch administrators in day-to-day operations.
  • Managed day-to-day operations, supervising 30-member team.
  • Directed day-to-day operations in the Electronics, Toys, and Seasonal departments (generating 65% of total store sales).
  • Organized and supervised the day-to-day operations and duty rosters for 3 Afghan civilian Interpreters and 2 Embedded United States Police Mentors.
  • Directed team to ensure day-to-day operations ran smoothly and calls were routed and handled effectively.
  • Manage the day-to-day operations of the logistics team (early morning/overnight and backroom teams).
  • Follow and assess all FOOD SAFETY guidelines to ensure all day-to-day operations are in compliance.
  • Supervised the day-to-day operations of the team by providing leadership to other team leaders.
  • Planned, scheduled and supervised day-to-day operations in a high speed manufacturing bottling plant.
  • Team Lead: Managing/supervising and planning the day-to-day operations of the team.
  • Led day-to-day operations of big-box retail store supervising and training 150 employees.
  • Supervised the day-to-day operations of a 40+ person call center.
  • Achieved immense amount of knowledge of the i2 Transportation Modeler Have made time-management a key role in day-to-day operations
  • Cost Management Services Supervised the day-to-day operations of designated staff members (team of 10 negotiators).

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35. Business Requirements

low Demand
Here's how Business Requirements is used in Senior Team Lead jobs:
  • Followed formal development methodology and worked closely with technical staff to formulate solutions to meet business requirements in SAP.
  • Established business requirements for internal team to develop highly effective, cutting-edge tools to support operational audits.
  • Develop test strategies and test plans from business requirements to allow for iterative application development.
  • Collaborated with the stakeholders to gather and translate business requirements into Functional and Technical Specifications.
  • Work directly with technical team to communicate and translate business requirements into testable items.
  • Identify and reconcile errors in client data to ensure accurate business requirements.
  • Created detailed business requirements and technical design documentation including modeling and wire-framing.
  • Participated in reviewing the Business Requirements and Design Documents.
  • Prepared business requirements document for warehouse reports implementation.
  • Analyzed business requirements, procedures and problems, and identified solutions while leading change and adoption of new processes and technologies.
  • Collaborated with other teams and developed and automated SAS codes on various business requirements like PRP/GRP/LEGACY systems and CUSTOMER_SEGMENTATIONS.
  • Assisted the engineers in documenting the design projects and making changes in alignment with business requirements.
  • Worked with end users to determine business requirements, test plans and roll out schedule.
  • Analyze business requirements and developed Test Plan, Test scripts and Test cases.
  • Authored Test plan, Test scripts and other documentation based on business requirements.
  • Facilitated client meetings, discussions and workshops to collect the business requirements.
  • Interfaced with the client to capture business requirements.
  • Worked with clients to convert business requirements into technical requirements Created technical design for overall inventory & order management system
  • Managed teams in translating client deliverables into business requirements.
  • Authored Testplan, Test scripts based on business requirements and proprietary framework.

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36. SME

low Demand
Here's how SME is used in Senior Team Lead jobs:
  • Determined training objectives after conducting observation, inspections and administering Quality Control assessments to on-site government and government contract employees.
  • Led company assessment program to ensure regulatory compliance with company and state guidelines.
  • Conducted CI vulnerability assessments for local forward operating bases in area of operations.
  • Provided gap assessment feedback to management to improve overall Quality Systems.
  • Completed initial assessments on clients after admission.
  • Completed a comprehensive chemical dependency assessment.
  • Completed comprehensive assessments on clients.
  • Perform an assessment and implement the necessary configuration to upgrade the systems landscape; OS, Database and PRPC version upgrade.
  • Provided clinical assessment, diagnosis, psychotherapy, and treatment planning services to consumers both individually and in groups.
  • Provided training, TTT, off-sites, course designs, assessments, and coaching to mid-to-senior executives.
  • Perform technical and architecture assessment on the current system.
  • Acted as SME for chat reporting issues/inquiries.
  • Administer all reviews and assessments.
  • Assisted the rest as the local SME.
  • Subject Matter Expert (SME).
  • Provided weekly cyber risk threat assessments and recommended courses of action to mitigate operational risks to critical USG interests.
  • Lead the voice queues Virtual Store change management process each month and acted as SME for issues/inquiries.
  • Conduct assessment and code reviews of existing system to follow the best practices in Pega.
  • Assist in conducting assessment of agents , team leader s performance.
  • Conducted intakes Conducted assessments Completed daily notes on clients Provided training for staff Completed monthly schedules Signed off on time sheets

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37. Phone Calls

low Demand
Here's how Phone Calls is used in Senior Team Lead jobs:
  • Answered high volume of telephone calls, reduced answer speed by 50% through team empowerment, motivation and cross training.
  • Pay regular visits to the field to verify information obtained from reports, telephone calls and discussions with the field.
  • Utilized websites, web portals, phone calls and mail to contact and respond to the insurance carriers as needed.
  • Streamlined functionality of the Customer Service Team, increasing answered phone calls from 82% to 98.5%.
  • Implemented collection methods such as skip- tracing getting information via phone calls and employment verification.
  • Make outbound phone calls to potential students that have expressed interest in attending the institution.
  • Researched, resolved and responded to questions received via telephone calls, callbacks or email.
  • Process inbound / outbound phone calls to enroll patients in mail order pharmacy.
  • Live monitor phone calls and monitor phone activity of the enrollment representatives.
  • Conducted routine phone calls to ensure customer satisfaction and quality service.
  • Assisted manager by taking supervisor phone calls and training new hires.
  • Supervised place of telephone calls to potential customers.
  • Resolve suspicious phone calls transferred from customer service.
  • Increased answered phone calls from 82% to 98.5%.
  • Provided instruction to agents on various flood related software applications Make phone calls to respond and/or resolve client inquires and concern.
  • Collected Auto Title Loan debt by way of high volume inbound and outbound phone calls in a dialer setting.
  • Make over 100 phone calls per day Talk with prospective students for 4+ hours per day
  • Manage client and internal phone calls to resolve issues in a timely manner.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Manage phone calls, emails and voicemails simultaneously.

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38. Customer Complaints

low Demand
Here's how Customer Complaints is used in Senior Team Lead jobs:
  • Replied to complaints with thorough investigation, timely resolution, and regulatory reporting of customer complaints and regulatory inquiries.
  • Researched and resolved customer complaints assisting with customer escalated calls.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Interacted with customers and resolved customer complaints.
  • Complete investigations on management escalated customer complaints.
  • Lead team huddles, conducted new hire interviews and team member reviews, received trailer shipments, and handled customer complaints.
  • Investigated and prepared written responses to complex customer complaints and FINRA inquiries concerning sales and trading practices.
  • Handled all guest service support including daily transactions, fraud monitoring, and customer complaints.
  • Assisted co-workers with customer complaints and research resolution, and overall customer service.
  • Resolved an average of 5 customer complaints per month regarding sales and service.
  • Resolved customer complaints and concerns with strong verbal and negotiation skills.
  • Worked with Customers and Account representatives to handle customer complaints.
  • Verify that all customer complaints are handled promptly and appropriately.
  • Resolve customer complaints regarding sales and service.
  • Answered customer complaints and inquires.
  • Receive and address customer complaints.
  • Guaranteed positive customer experiences and resolved all customer complaints.Developed reputation as an efficient service provider with high levels of accuracy.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Facilitate resolution for a customer complaints as escalated by the CSRs ours.
  • Coach staff to develop their skills and maximise productivity Manage customer complaints or feedback to guarantee customer satisfaction.

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39. Process Improvement

low Demand
Here's how Process Improvement is used in Senior Team Lead jobs:
  • Analyze metric data based on individual, group, and organizational performance; disseminate accordingly, determine process improvements for results.
  • Issued formal executive reports which included recommendations resulting in substantial process improvements and eliminated compliance risks.
  • Prepared concise documentation for process improvements and procedures others follow on a daily basis.
  • Develop cross functional teams; identify, implement process improvements to deliver organizational goals.
  • Participated in process improvement projects and managed other projects as requested by managers.
  • Developed process improvements, and generated statistical reports for Regional Operations Director.
  • Prepared cost savings analysis to streamline monthly processes and recommended process improvements.
  • Implemented process improvement initiatives to drive sales and increase profitability.
  • Identified and implemented process improvements through technology for multiple clients.
  • Provided continual constructive feedback and coaching, at leader's request, which resulted in greater team motivation and process improvements.
  • Implemented 5 process improvements enhancing customer experience, streamlining existing processes, and saving $11M in write-offs.
  • Identify, plan and lead process improvement projects for existing processes and support creation of new processes.
  • Managed our client relationship, process improvement, and proactively promoted the best practices in customer support.
  • Provided opportunities, guidance, and feedback to help associates continuously learn and discover process improvements.
  • Worked as a member/leader of special or ongoing projects that are important to area/process improvement.
  • Team leader of process improvement team: responsible for alloys heat treatment and metallurgical issues.
  • Improved staffing and work tracking accuracy via multiple process improvements.
  • Trained team on processes and implemented training process improvements.
  • Manage a team of senior business analysts in Analytics and Process Improvement within Service Operations.
  • Created Process Improvement and Workflow for ACS/Delta Create daily productivity/performance reports

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40. XML

low Demand
Here's how XML is used in Senior Team Lead jobs:
  • Created test strategy and test plan for a server client application using SOAP XML for web services.
  • Developed various interfaces for custom imports for clients using eC1XML tools involving SOAP and XML services.
  • Loaded data in to XML Targets using different transformations and mappings according to the requirement.
  • Configured lazy / aggressive loading of domain objects using XML based Hibernate configuration files.
  • Developed jobs using XML, XSD, Web Services for Cloud applications.
  • Implemented Web Sphere MQ and managed Web Services and XML-based systems.
  • Imported XML data files and parsing them into SQL server.
  • Worked with both SOAP and REST services (XML & JSON) with both user authentication and SAML token.
  • Use Case Development, User Stories UML Information Architecture using HL7 V3, JSON, XML
  • Created Camel blueprint xml configuration to define properties, routes, and camel context.
  • Involved in Build process and made complier scripts and make files using XDoclet 1.0 and Ant 1.4 with XML based documents.
  • Developed a utility component for conversion of Bean to XML and vice versa using apache betwixt and java beans.
  • Team lead & Architect for high-profile project providing printer configuration metadata (XML) and software through Cloud-based Grails RESTful APIs.

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41. Medicare

low Demand
Here's how Medicare is used in Senior Team Lead jobs:
  • Examine, investigate and adjudicate individual major claims, preventive care, accident disability, indemnity and Medicare supplement claims.
  • Project Lead for projects including annual preparation/submission of Hospital Medicare and NYS Institutional Cost Reports.
  • Trained International System Engineers on the history of Medicare and general claim processing information.
  • Audit Medicare/Medicare Replacement plans to validate ABN policy compliance.
  • Work with CMS policy, Medicare Part D policy, and Social Security Administration as needed.
  • Developed business requirements for Change Requests and Program Memorandums based on Medicare Part B claims processing.
  • Assist members with Part D Medicare drug prescription plans questions and/or inquires.
  • Audited, adjudicated and processed Medicare claims within the test environment.
  • Work incoming faxes for Medicare precertification/referral requests.
  • Obtain Individual Health Insurance and Medicare Supplement lead information by answering calls, interviewing leads and verifying information.
  • Balance bank accounts for entire Medicare portion of Coventry Healthcare.

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42. FHA

low Demand
Here's how FHA is used in Senior Team Lead jobs:
  • Review of a minimum of four loan files daily FHA, VA, and USDA (each loan fully underwritten).
  • Experienced performing credit, collateral, compliance and servicing reviews on Conventional, Non Conforming, FHA, and VA portfolios.
  • Created an FHA training guide and provided instruction for all new and current team members within the whole department
  • Trained large classed of new Processors on Wells policy and procedure as well as VA and FHA processing.
  • Processed conventional, FHA and VA loans - full credit, asset and income review for underwriting decision.
  • Processed and Funded FHA, Conventional, and VA loans on both Bank Lines and Broker Lines.
  • Track; keep a log of escalated requests that come from the FHA/HUD investor.
  • Analyze and underwrite new government (FHA/VA) and conventional loan products.
  • Work using guidelines with each of our investors plus FHA/VA guidelines.
  • Underwrite manual NC Jumbo loans and FHA loans when needed.
  • Subject matter expert pertaining to FHA and co-op loans.
  • Attended FHA Training and obtained Direct Endorsement
  • Focused on VA IRRRL, FHA Streamline, HARP 2.0, purchase and debt consolidation loans.
  • Experienced with Freddie Mac, Fannie Mae, and FHA loans.
  • Input and analyzed FHA remitting report for entire FHA pipeline - VA and FHA Appraisal review and logging into government system.
  • Underwrite and approve files based on a multi-investor environment including: jumbo, conventional, FHA and FICO score based lending.
  • Processed conforming residential, jumbo, subprime and FHA loans using automated underwriting programs as well as lenders guidelines.
  • Obtained levels 1-3 underwriting authority for Conventional loans as well as levels 1 and 2 FHA Underwriting authority.
  • Reviewed conventional, Alt A, Bond, FHA loan programs to ensure salability requirements.
  • Review appraisals, title Responsible for the property appraisal assessment for unique property types for FHA and Conv financing.

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43. Curriculum Development

low Demand

44. KPI

low Demand
Here's how KPI is used in Senior Team Lead jobs:
  • Manage the CSR 2 team, our subject matter experts, to achieve weekly KPI and billable hour goals.
  • Developed benchmarks and created reports (flash reports and scorecards) to measure actual performance against KPI's.
  • Conducted Key Performance Index (KPI) analysis of Specialist performance and reported back to upper management.
  • Review KPI metrics individually with representatives to ensure their focus and increasing their job performance.
  • Interfaced with vendors and leadership staff to implement KPI sales programs for sales associates.
  • Integrated SharePoint with SSRS and Power Pivot to provide KPI dash boarding capabilities.
  • Prepared sales KPI reports, company consolidation reports, and quarterly inventory reports.
  • Hired and coached team while driving KPI improvement from staff.
  • Monitored driver KPI s, accident counseling, performance improvement.
  • Coach team members on quota and KPI attainment.
  • Track and report suppliers KPI's.
  • Maintained DSO and percent past due KPI's in the face of deteriorating global electronics, auto and real estate markets.
  • Observed all KPIs via leader board and maintained, reported to operation managers and direct report to tech center Director.
  • Maintained KPI targets, MTTR, Worst cells, Alarms, hardware, software parameter and configuration faults cleanup.
  • Examine completed workpieces for defects, such as chipped edges or marred surfaces.
  • Delegate responsibilities and ensures all policies, procedures and KPIs are being met.
  • Achieve key metrics/KPIs that support revenue goals of the business unit.
  • Analyze and interpret data to ensure monthly kpi targets are met.
  • Developed KPI matrix to report overtime, scrap , attendance.
  • Established KPIs and SLAs resulting in optimal analyst performance.

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45. State Regulations

low Demand
Here's how State Regulations is used in Senior Team Lead jobs:
  • Processed firearm paperwork and files for accuracy, this included verifying that all federal and state regulations were being followed.
  • Filed tax claims with various tax agencies according to company guidelines and state regulations.

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46. Medicaid

low Demand
Here's how Medicaid is used in Senior Team Lead jobs:
  • Developed relationships with various insurance carriers, including Medicaid and Medicare, to productively manage nationwide caseloads.
  • Developed a system for organizing Medicaid paper claims that increased office productivity.
  • Screened hospital patients and referrals for Medicaid eligibility.
  • Verify Medicaid and Program eligibility.
  • Created program specifications and unit test plans within the MMIS (Medicaid Management Information Systems) working from the functional documentation.
  • Develop a strong knowledge of Long Term Care services through Medicaid and Medicare; ICD-9 and CPT coding; Medical terminology
  • Collaborated with initial State of New Hampshire client to align system with the states' Medicaid claims processing functions.
  • Increased efficiency by maintaining rate database for all hospital reimbursement rates: Medicare, Medicaid, and Commercial.
  • Support department of 49 + Member Services Representatives for a New York based Medicare/Medicaid HMO Advantage Plan.
  • Demonstrate clear understanding of Medicaid guidelines and process for the state of FL and RI.
  • Enter this information into the Medicaid Management Information System (MMIS).
  • Maintained updated coverage policies for all Medicare, Medicaid and private payers.
  • Completed 485's and 486's per Medicare/Medicaid/Commercial payer requirements.
  • Worked with Medicaid Waiver program to ensure requirements were met
  • Worked on Medicare and Medicaid claims.
  • Communicated with Medicare/Medicaid and other third party payors to maintain proficiency in claim processing procedures.
  • Contributed in the subsequent enhancement and rollout of the Enterprise Medicaid System into the marketplace.

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47. New Initiatives

low Demand
Here's how New Initiatives is used in Senior Team Lead jobs:
  • Served as testing team for new initiatives to identify and resolve issues to improve and strengthen programs on a national scale
  • Drive change and team member engagement for the Guest Relations contact center with new initiatives through strategic communication and coaching.
  • Provide clear direction to effectively lead team through new initiatives, technology updates and process changes.
  • Identified, communicated, motivated and educated team members and leaders with new initiatives.
  • Supervised sales floor team members; executed new initiatives and led team through change.
  • Execute and lead the team through new initiatives and change through a positive message.
  • Plan with store and district leadership on upcoming merchandise transitions and new initiatives.
  • Created training packages for new initiatives as required by management and trained.
  • Led and executed new initiatives, managing and coaching teams through changes.
  • Interpreted corporate communication and provide clear direction and leadership to team for new initiatives, change and daily operations.

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48. Weekly Basis

low Demand
Here's how Weekly Basis is used in Senior Team Lead jobs:
  • Scheduled employees based on needs of the store out of a budget of hours allocated on a weekly basis.
  • Manage the procurement process, ordering basic store supplies, as well as store fixtures on a weekly basis.
  • Review all error reports, edits, billing, exception reports and rejection reports on a weekly basis.
  • Maintained, tracked, and updated several reports for upper management s review on a weekly basis.
  • Meet on a weekly basis with Team Leads and agents to ensure proper protocols are being followed.
  • Facilitate Program Material Status Meetings on a weekly basis or per the request of the Program.
  • Conduct Center Sustainability Assessments on a weekly basis to ensure MAP compliance on all tools.
  • Evaluated Associate performance on a weekly basis and assesses level of knowledge and implementation skills.
  • Created spreadsheets and ran reports on a weekly basis to provide to the manufacturer.
  • Communicated with managers on a weekly basis at the Manager Safety Steering Committee meeting.
  • Processed complex client payroll, billing, and reporting on a weekly basis.
  • Generated phone logs and reports for each team member on a weekly basis.
  • Schedule management for numerous work centers throughout the store on a weekly basis.
  • Coached agents and monitored calls on a weekly basis for quality assurance.
  • Open and or close the store on a weekly basis.
  • Completed schedules on a weekly basis for 50 employees.
  • Processed payroll on a weekly basis for the store.
  • Supervised and monitored the calls of our T.B.S Specialists on a weekly basis.
  • Organized and created newsletters for team Mashed Potatows on a weekly basis.
  • Update planograms and product placement on a weekly basis.

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49. Powerpoint

low Demand
Here's how Powerpoint is used in Senior Team Lead jobs:
  • Developed monthly PowerPoint and Excel reports on trading activities/trends for managements review.
  • Created the application for automatically generating test cases for PowerPoint coauthoring.
  • Created an application to model PowerPoint coauthoring behavior under different stress conditions by using first order Markov Chains.
  • Assisted with reports using MS Word, PowerPoint and MS Excel as requested by the program manager.
  • Create and deliver multiple PowerPoint presentations to our team for new training in key areas.
  • Presented information - using Microsoft PowerPoint - to the clients and managers.
  • Used oral and written communication skills to create and illustrate PowerPoint presentations.
  • Create productivity tracking logs and PowerPoint presentations to train new hires.
  • Conveyed the data representation using MS PowerPoint in business language.
  • Compile reports using Excel and PowerPoint software.
  • Disseminated products primarily in MrSID, Adobe, shapefile, PowerPoint, KML/KMZ, document, and hard copy formats.
  • Created the application for automatically generation test cases for PowerPoint UI testing based on Markov Chain generative model.
  • Provided reports to Site Director using Microsoft Word, PowerPoint, and Excel Pivot Tables.
  • Present business opportunity to prospects via Skype, webinar, or PowerPoint presentation.
  • Create Powerpoint presentations for client business review meetings.

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50. Active Directory

low Demand
Here's how Active Directory is used in Senior Team Lead jobs:
  • Maintained a distributed office 600+ user LAN/MAN including integrated active directory infrastructure and network devices.
  • Managed and leading 2 teams and providing last level of support on the Exchange, Active Directory and IIS issues.
  • Worked with Active Directory, creating user accounts, modifying group policies, and moving PTO workstations to proper OU.
  • Selected above peers as the Sr.-most Active directory resource to design a 14,000-user flattened Windows 2008 Active Directory instance.
  • Utilized Active Directory to set passwords and permissions on users accounts, manage computers and printers in the domain.
  • Position Summary: Provide network, desktop and server support for Windows XP/Windows 7 2003/2008 Active Directory.
  • Design, maintain, and control the Active Directory (AD) infrastructure for the client side.
  • Implemented internal audits of all Active Directory Accounts, with a focus on the on/off-boarding of accounts.
  • Create and delete user accounts in Windows 2003 Active Directory and 2003 Exchange Cluster.
  • Reset Active Directory passwords and unlocked accounts, as well as granted permissions.
  • Project(1): AD (Active Directory) simplification
  • Performed Network Administration functions, setting up network user accountspermissions, reset passwords, and administered group policies with Active Directory.
  • Lead project, architected and upgraded Primary Windows NT 4.0 Domain Controller to Windows 2000 Server with Active Directory 2000.
  • Support and investigation of all Active Directory, Exchange, VPN, SAP, Dolphin, and Avaya accounts.
  • Co-ordinated and worked with Microsoft for implementing Windows 2008 active directory and Microsoft exchange 2010 related best practices.
  • Used Kerberos, PAM, SSL, LDAP and Active Directory for authentication and authorization.
  • Provide operational support of Active Directory (AD) for the NIPRNet CONUS forest.
  • Source Platforms worked with (Mainframe, As400/ISeries, Windows, Unix, VM, SQL, Active Directory .)

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20 Most Common Skill for a Senior Team Lead

Customer Service21.9%
Sales Floor9.6%
Payroll Hours9.1%
Logistics6.6%
Guest Satisfaction6.1%
Data Entry5.4%
Sales Goals5.4%
Total Store Operations5%

Typical Skill-Sets Required For A Senior Team Lead

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
15.9%
15.9%
2
2
Sales Floor
Sales Floor
7%
7%
3
3
Payroll Hours
Payroll Hours
6.6%
6.6%
4
4
Logistics
Logistics
4.8%
4.8%
5
5
Guest Satisfaction
Guest Satisfaction
4.4%
4.4%
6
6
Data Entry
Data Entry
3.9%
3.9%
7
7
Sales Goals
Sales Goals
3.9%
3.9%
8
8
Total Store Operations
Total Store Operations
3.6%
3.6%
9
9
Performance Reviews
Performance Reviews
3.2%
3.2%
10
10
Corrective Action
Corrective Action
2.5%
2.5%
11
11
SQL
SQL
2%
2%
12
12
Daily Operations
Daily Operations
1.9%
1.9%
13
13
HR
HR
1.8%
1.8%
14
14
Staff Members
Staff Members
1.8%
1.8%
15
15
Project Management
Project Management
1.7%
1.7%
16
16
Performance Management
Performance Management
1.7%
1.7%
17
17
Setup
Setup
1.5%
1.5%
18
18
Special Projects
Special Projects
1.5%
1.5%
19
19
Entire Store
Entire Store
1.5%
1.5%
20
20
LOD
LOD
1.4%
1.4%
21
21
Front End
Front End
1.3%
1.3%
22
22
Ensure Compliance
Ensure Compliance
1.3%
1.3%
23
23
Direct Reports
Direct Reports
1.3%
1.3%
24
24
Action Plans
Action Plans
1.2%
1.2%
25
25
QA
QA
1.2%
1.2%
26
26
Inventory Control
Inventory Control
1.2%
1.2%
27
27
SLA
SLA
1.1%
1.1%
28
28
Unix
Unix
1%
1%
29
29
Management System
Management System
1%
1%
30
30
Company Policies
Company Policies
1%
1%
31
31
Technical Support
Technical Support
1%
1%
32
32
Profitable Sales
Profitable Sales
1%
1%
33
33
Company Standards
Company Standards
0.9%
0.9%
34
34
Day-To-Day Operations
Day-To-Day Operations
0.9%
0.9%
35
35
Business Requirements
Business Requirements
0.9%
0.9%
36
36
SME
SME
0.8%
0.8%
37
37
Phone Calls
Phone Calls
0.8%
0.8%
38
38
Customer Complaints
Customer Complaints
0.8%
0.8%
39
39
Process Improvement
Process Improvement
0.8%
0.8%
40
40
XML
XML
0.8%
0.8%
41
41
Medicare
Medicare
0.8%
0.8%
42
42
FHA
FHA
0.8%
0.8%
43
43
Curriculum Development
Curriculum Development
0.8%
0.8%
44
44
KPI
KPI
0.7%
0.7%
45
45
State Regulations
State Regulations
0.7%
0.7%
46
46
Medicaid
Medicaid
0.7%
0.7%
47
47
New Initiatives
New Initiatives
0.7%
0.7%
48
48
Weekly Basis
Weekly Basis
0.7%
0.7%
49
49
Powerpoint
Powerpoint
0.7%
0.7%
50
50
Active Directory
Active Directory
0.7%
0.7%

18,644 Senior Team Lead Jobs

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