Senior technical advisor jobs near me - 584 jobs

We are seeking an Entry-Level Help Desk Technician to join our team in a hybrid work environment. This role supports core business hours Monday-Friday (7:00 AM-4:00 PM or 8:00 AM-5:00 PM EDT) and follows a hybrid schedule with three days in office per week, though fully remote candidates may be considered for top talent. Responsibilities include providing customer-focused technical support via phone, chat, and a self-service ticketing portal; performing initial troubleshooting; managing and resolving tickets; and documenting issues within a ticketing system. The environment is primarily Microsoft and Windows-based, and this role places a strong emphasis on customer service, communication, and timely resolution. Prior contact center or phone/email support experience is a plus, as is familiarity with ticketing platforms such as ServiceNow, ShareWell, or Spiceworks. Technical experience and certifications such as CompTIA A+ are beneficial but not required-candidates with one to two years of relevant experience or a combination of education and experience are encouraged to apply. *Job Type & Location*This is a Contract position based out of Columbus, OH. *Pay and Benefits*The pay range for this position is $18.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in Columbus,OH. *Application Deadline*This position is anticipated to close on Jan 20, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Judi, the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit **************** Location: Remote (East Coast - 7am ET - 4pm ET) Position Summary: The IT Help Desk Technician assists in managing our ticketing system, MDM software, and AWS platform while overseeing the onboarding and off boarding IT activities associated with employee profiles. Position Responsibilities: Research end user issues independently, when needed, and document/develop a solution per company standards Developadditional MDM automation to facilitate user onboarding Identify MDM related company needs and create, configure, test and deploy management of user systems via MDM Software. Collaborate with internal partner teams to identify compliance, best practice, or other IT related policy needs within the cross functional existing processes and workflows; identify and present enhancements and deploy solutions to the business. Responsible for all onboarding and offboarding related IT activities, including system-wide access,purchasing and retrieving of equipment, upgrades, asset tagging, etc. Create Exchange rules to address spam/phishing emails as needed. Collaborate with the IT Engineering team to drive systemic improvements to email filtering system. Promptly respond to user requests via ticketing system/phone calls/IM Assist users with access/system issues Write and update documentation for user reference Help build andestablish procedures for newly established team Participate in a Help DeskOnCall schedule (tentatively will be 1 week/month, with potential higher volume at onset as the team grows). Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance. Work hours: 7am ET - 4pm ET Minimum Qualifications: 2+ Years experience in a Help Desk role (preferably in a medium or larger company) Acustomer-oriented approach to problem resolution Experience supporting Mac hardware/OSX in a Help Desk environment Experience supporting remote users in a distributed environment Experience with Jira Service desk or a similar ticketing system Experience with Office 365 suite Salary Range$24-$28 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at*********************************************

Languages: Fluent in Russian and English Select your preferred shift (EST): 9am - 6pm, 10am - 7pm, or 6pm-3am. We're Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design. Our platform is trusted by many of the world's leading nonprofits, including UNICEF, the Alzheimer's Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we're recognized not just for our impact - but for the quality of the product we deliver. A Truly Global Product We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe. We're building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps. Our backend is powered by Node.js (Koa, NestJS) and MongoDB. The frontend stack includes Webpack, Vue.js, and React, with nearly all code written in TypeScript. For high-throughput messaging and background processing, we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse, and we use Elasticsearch for search. The Team We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing. Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. Biweekly engineering forums give space to share learnings and celebrate technical achievements. You'll be joining a team where quality, mentorship, and mutual respect come first. About the Role As a Technical Support Engineer, you are more than just a support agent; you are a product expert, a client advocate, and a technical detective. You will be responsible for diagnosing and resolving complex technical issues for our clients, ensuring they can leverage our platform to its fullest potential. You will also be the voice of the customer within our company, providing invaluable feedback that directly influences our product roadmap. What You'll Do Provide Expert Implementation Support: Guide clients on implementing our product across various web platforms, from standard websites to builders like Wix and WordPress. Diagnose and Escalate Bugs: Expertly reproduce technical issues, investigate root causes, and create clear, structured reports for the development team. Deliver World-Class Support: Respond to user requests with empathy and technical precision, digging deep to understand their real needs and guide them to the best solutions. Influence Product Development: Participate in product meetings, bringing valuable user feedback and insights to help shape new features and improvements. Build Our Knowledge Base: Maintain and contribute to our public help desk, FAQs, and internal knowledge base to empower both users and internal teams. Act as a Product Resource: Serve as the go-to expert for product-related questions from other teams within the company. Requirements Excellent Communication Skills: Flawless written and spoken English is essential for communicating with our global user base and internal teams. Relevant Experience: 2 years of experiencein technical support, product support, or a client-facing implementation role. Technical Aptitude: You understand how the web works (HTML, CSS, JS) and ideally have hands‑on experience with web development. You are comfortable diving into technical problems. A Problem‑Solver's Mindset: You have strong analytical skills and an innate curiosity. You don't just answer questions; you investigate the underlying issues. Proactive and Detail‑Oriented: You take initiative, manage your tasks effectively, and have a keen eye for detail. A High Degree of Ownership: Reliability and accountability are critical. We are looking for a professional who takes pride in their work and honors their commitments. Curiosity and a hypothesis‑driven mindset Ability to communicate complex analytical concepts to non‑technical audiences Detail‑oriented with a strong sense of ownership Comfort working in fast‑paced, data‑rich environments Why work with us A strong, collaborative product team that owns what it builds Clear product vision and access to real customer feedback from global nonprofit leaders Flat structure: no politics, just great work with great people Transparent company culture - we share how we're growing, where revenue comes from, and what's next Long‑term focus: we offer equity options and value sustained, meaningful contribution 30 days off 100% paid telemedicine plan Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace. English learning courses Relevant professional education Gym or swimming pool Co‑working Please note: All official correspondence from Fundraise Up will exclusively originate from ******************** domain. Exercise caution and ensure the authenticity of emails claiming to be from our company. #J-18808-Ljbffr

Are you ready to use your technical skills to help protect lives and support communities during critical events? At Everbridge, we're looking for a Norwegian-speaking Technical Support Engineer (TSE) currently living and authorized to work in Norway to join our high-impact team. In this role, you'll support cutting-edge, mission-critical systems that help governments and agencies save lives and keep people safe when it matters most. This is a fully remote position exclusively open to candidates residing in Norway. As a Technical Support Engineer, you'll play a vital role in supporting our Public Warning solutions across Norway and the broader region. You'll work closely with customers and internal teams to ensure performance, reliability, and continuous improvement of our systems. What you'll do: Providing technical support to primarily Norwegian and European customers. Managing and resolving incidents and support tickets according to defined SLAs. Participating in a 24/7 on‑call rotation (one week on duty at a time). Collaborating with Engineering and Product teams to improve platform resilience. Proactively monitoring system performance and identifying issues before they accelerate. Assisting with software upgrades, installations, and platform configurations. Delivering training sessions to clients as needed. What you'll bring: Fluency in Norwegian and English (both written and verbal). Strong communication, presentation, and customer‑handling skills. Excellent organizational and time‑management abilities. Calm and methodical approach to resolving business‑critical technical issues. Experience working in Linux-based environments. Knowledge of IP configuration, VPNs, routing, databases (Oracle/PostgreSQL), and security protocols. Understanding of telecom networks (2G-5G) is a strong plus. Familiarity with Cisco routers/switches, AWS/cloud services, and basic scripting (e.g., Bash, Python) preferred. #LI-HG1 We value our team members and offer an attractive salary package alongside a range of exceptional benefits, including: Private Healthcare Pension Group Life/Income Protection Life & Total Permanent Disability Insurance to protect you and your loved ones. We believe in taking care of our team members, personally and professionally, and are dedicated to providing a supportive and rewarding work environment. Join us in our mission to ensure the safety and security of individuals and organizations across the globe. About Everbridge Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today's unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry's most comprehensive risk data to Keep People Safe and Organizations Running™. For more information, visit ******************* Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. #J-18808-Ljbffr

Employee Type: Regular-Full time Union/Non: At Enbridge, safety is how we look out for one another and the communities we serve. In this role, you will partner with regional leaders, field teams, and contractors to help ensure everyone goes home safe every day. You will bring safety programs to life by supporting how work is done and helping teams identify and address safety challenges in practical, meaningful ways. As a trusted safety leader for the Region, you will coach leaders, encourage open conversations about safety, and connect teams with the Health & Safety group, regulators, and external partners-turning safety expectations into everyday actions that protect people and operations. We offer opportunities for growth, generous time off, and a comprehensive compensation, benefits, and retirement plan. Apply today and #joinourteam! What you will do: * In this role, you will provide subject matter expertise to lead consistent and effective development and implementation of safety programs and processes to support clients and Gas Distribution & Storage (GDS) in aligning with the Safety Management System (SMS), Occupational Health & Safety (OHS) legislation and company policy. * Provide leadership on assigned technical committees or task forces and serve as a technical subject matter expert. May represent the Business Unit on these committees. * Provide subject matter expertise into the development and maintenance of safety training modules as required * Coordinate business unit safety program change requests as required * Lead small work teams on problem identification, and problem-solving issues to support continuous improvement of safety programs Who you are: Required: * Bachelor or Associate degree in Occupational Health and Safety or closely related field * At least 7 years of relevant health & safety experience within the oil, gas, or petrochemical sectors * Results driven and able to prioritize and provide timely response to situational reviews and recommendations * Strong verbal, written and interpersonal communication skills including the ability to partner and influence at all levels * Innovative thinker with a focus for continuous improvement of processes, policies and procedures * Demonstrated proficiency with Microsoft Word and Excel applications * You will need to complete various background screenings that include but are not limited to criminal, employment and education checks and a company-sponsored drug testing prior to hire. Preferred: * Certified Safety Professional (CSP) or other Professional Safety Certification Working Conditions: * Office environment requiring extensive work on computer, networking with collaborators, research of technical issues and development of plans and reports. * Less than 10% travel required. Valid passport is required. * Flexibility required working extended hours when required to manage work priorities, accommodate field schedules, address collaborator needs, or for work travel purposes. * Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge's FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start and end time, to opt for a compressed workweek schedule, or the option to work from home on designated days. Role requirements determine your eligibility for each option. #LI-Hybrid For Ontario only Salary Range is $96,000-$140,000/yr CAD Salary will be based on candidate's experience and education. *Applicable compensation policies and guidelines apply to internal candidates For U.S. only Salary Range is $96,000 - $140,000/yr USD Benefits - Regular Employees * PPO & HSO plans (only HSA if participate in the HSO) * No flex credits * 4 SDO days * Holidays differ from Canada/US * 2 floating holidays (non-union working more than 16 hours) * Family Illness days Savings * 401k match 6% match Pension * Regular full-time and part-time employees can participate in the plan immediately upon hire * Cash Balance Pension plan, Enbridge makes the contributions (not vested until after 3 years) * The plan is fully paid for by Enbridge, no employee contributions * Pay credits are between 4% and 11% of eligible earnings, based on age and service Physical Requirements: Include but are not limited to: Grasping, kneeling, light - moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, typing, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement and the ability to sit at a computer for long periods of time. Mental Requirements: Include but are not limited to: Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, organize thoughts and ideas into understandable terminology, organize and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone. At Enbridge, we are dedicated to our core value of Inclusion. We are proud to be an Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting ********************. Information For Applicants: * Applications can be submitted via our online recruiting system only. * We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted. * Final candidates for this position may be required to undergo a security screening, including a criminal records check. To learn more about us, visit ****************

- up to 90% travel US-based At FTE Factory Advisors, we partner with manufacturing and industrial leaders to solve complex operational challenges, delivering measurable results and lasting impact. As a Senior Advisor within our Global Advisory Network, you'll work directly with clients to streamline processes, improve performance, and create sustainable change-often on-site where the action happens. About Us FTE Factory Advisors is an operational consulting firm that delivers integrated business solutions to help clients achieve stronger results, faster. We work side-by-side with client teams, combining deep industry knowledge with hands-on execution. Our Global Advisory Network brings together independent experts across multiple disciplines, creating a collaborative powerhouse of knowledge, experience, and capability. The Opportunity As a Sr. Advisor, you will serve as both a strategic partner and a tactical problem-solver for our clients. You'll operate as an independent contractor (LLC or S-Corp) within our network, enjoying the flexibility of consulting while benefiting from the credibility and reach of the FTE brand. Disciplines We Seek We are actively building our network of Senior Advisors across a broad range of expertise, including: Operations Management Purchasing & Sourcing Supply Chain Management Quality Management Lean Manufacturing / Continuous Improvement Technical Engineering Maintenance & Reliability Leadership Development & Organizational Change Process Improvement Production Planning & Scheduling Industrial Engineering Project Management Environmental, Health & Safety (EHS) Artificial Intelligence in Manufacturing - including AI-driven process optimization, predictive maintenance, machine vision, and data analytics for improved decision-making. If your discipline is not listed here but aligns with operational, technological, and manufacturing excellence, we still want to hear from you. What You'll Do Develop Specialized Knowledge - Build deep expertise in your discipline and apply it to manage complex components of FTE client projects. Collaborate in Small Teams - Work closely with other FTE Sr. Advisors and client leaders to design strategies, capabilities, systems, and processes that deliver measurable, bottom-line results-and ensure those results are sustainable. Serve as a Trusted Advisor - Partner with client department managers to implement improved processes and operations, guiding them through organizational change. Lead and Support Client Engagements - Contribute to project planning, organization, and execution while maintaining a focus on client outcomes. Analyze and Improve Operations - Gather, organize, and evaluate case, client, financial, and operational data; observe on-site operations to identify areas for improvement. Develop Solutions and Best Practices - Recommend alternative methods, process optimizations, and operational enhancements to improve performance. Create High-Impact Deliverables - Produce project plans, cost-benefit analyses, written reports, and presentations that clearly communicate recommendations and progress. Support Business Development - Contribute to new proposals, pricing models, and client research to expand engagement opportunities. Coach and Mentor - Guide client teams in implementing new industry approaches, empowering them to achieve sustainable, lasting results. Anticipate and Manage Risks - Identify potential project risks early, communicate them effectively, and develop proactive solutions to keep initiatives on track. Requirements What We're Looking For Minimum Experience Required: Experience: 15+ years in relevant operational, manufacturing, or industrial leadership roles. Expertise: Proven track record in driving operational excellence, cost efficiency, and team performance. Soft Skills: Strong communicator, adaptable problem-solver, and active listener who thrives in challenging environments. Mindset: Self-starter who works independently while building collaborative relationships with clients and peers. Structure: Ability to operate as an independent consultant via LLC or S-Corp. Desired Experience but not required: Experience Leading and Implementing Lean and/or Six Sigma methodologies Experience leading cross-functional teams Direct experience as an internal or external consultant Key Attributes: Ability to work independently and adapt quickly to project needs Thrives in challenging manufacturing environments Enjoys travel and is most at home working in challenging industrial environments Demonstrates Active listening skills: seeking first to understand and then to be understood Is capable of coaching others to use their knowledge and skills to overcome challenges Benefits Why Join the FTE Global Advisory Network? Impact: See your work translate into real results-fast. Flexibility: Choose the projects and timelines that fit your business and lifestyle. Collaboration: Work alongside a diverse, high-caliber group of professionals who share your passion for excellence. Credibility: Leverage the strength and reach of the FTE Factory Advisors brand while maintaining your independence.

About the Job The Senior People Advisor provides guidance and support to leaders and employees to promote a positive workplace environment and working relationships, resolving conflicts, and ensuring compliance with employment laws and regulations. Supports the development of organizational understanding and application of best practice workplace relations processes. Provides subject matter expertise on people policies interpretation, procedures, performance management and federal/state employment laws to guide decision-making. The Senior People Advisor partners closely with other People Services department functions and the People Advisor and People Partner roles to drive consistent, compliant and equitable outcomes. Provides excellent customer service and creates a positive and top-notch experience that strengthens the organization's image as the employer of choice. Responsibilities * Acts as a liaison to other People Services functions when necessary * Investigates and resolves employee complaints and grievances, ensuring fair and impartial handling of cases * Conducts thorough and objective investigations into employee relations (people relations) issues, gathering relevant information and conducting interviews as necessary * Collaborates with supervisors and managers to address performance-related issues and develop appropriate corrective action plans; supports Directors and above as needed and assigned * Mediates and facilitates discussions to resolve conflicts and improve working relationships * Identifies patterns or hotspots and makes proactive recommendations to address root causes * Provides guidance on employee accommodation decisions and transitions * Assists in the development and implementation of employee relations policies, procedures, and practices in alignment with employment laws and organizational values * Stays updated with employment laws and regulations, providing guidance to ensure compliance and mitigate legal risks * Supports the implementation of disciplinary procedures and processes, ensuring consistency and fairness in their application * Escalates systemic concerns, complex cases or repeated behaviors with potential risk implications * Maintains accurate and confidential employee relations documentation and records * Assists in other people-related projects and initiatives as assigned * Supports facilitation of training for leaders * Develops meaningful relationships with key stakeholders across the organization * Monitors compliance with organizational policies and procedures and State and Federal legislative requirements * Enhances positive employee relations by addressing concerns early and timely, and guiding leaders to reduce employee relations risks * May support culture assessments process as needed This is a full-time, day position. This role may be eligible for partial or full remote work, depending on defined business needs, work assignments, system resources, and prior approval. Minimum Qualifications * Bachelor's degree with a focus on human resource management or related field required; Associate's degree and 4 years of related experience may be accepted in lieu of Bachelor's degree * Minimum 2 years' experience with employee relations or as a Human Resources Generalist required * Professional certifications in employee relations or mediation preferred * Demonstrates knowledge of employment laws, regulations, and HR policies and practices * Excellent interpersonal and communication skills to effectively collaborate with employees and leaders * Ability to conduct thorough and objective investigations, maintaining confidentiality and integrity * Strong organizational and time management skills to handle multiple cases and prioritize work effectively * Proficiency in using HRIS systems and other relevant people tools * Ability to work independently and collaboratively in a team environment * Ability to maintain confidentiality and handle sensitive employee information with professionalism About Kootenai Health Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider. As your next employer, we are excited to offer you: * Kootenai Health offers comprehensive medical plan options, including options for fully paid employer premiums for our full-time employees. For part-time employees, we offer the same plan options with affordable part-time premiums. In addition to medical insurance, we offer many voluntary benefits ranging from dental and vision to life and pet insurance. Kootenai Health also offers well-being resources and telemedicine service options to all employees, regardless of benefit eligibility. Benefits begin on the 1st of the month following 30 days of employment. * Kootenai Health's tuition assistance program is available after 90 days. If you want to further your education, we'll help you pay for it * Kootenai Health sponsors retirement plans for employees that enable you to save money on a pre-tax and Roth after tax basis for your retirement. Kootenai Health will match your contributions based on years of service ranging from 3-6 percent. * Competitive salaries with night, weekend, and PRN shift differentials * An award-winning and incentive-driven wellness program. Including a MyHealth corporate team, onsite financial seminars, and coaching * Employees receive discounts at The Wellness Bar, PEAK Fitness, various cell phone carriers, and more * Employee referral program that pays you for helping great people join the team * And much more Kootenai Health provides exceptional support for extraordinary careers. If you want to work on a high-quality, person-centered healthcare team, we can't wait to meet you! Apply today! Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex. #KHHP25

We are looking for a friendly and solution-oriented Travel Support Advisor to join our remote travel team. In this fully virtual role, you'll assist clients throughout their travel journey - from planning to post-trip follow-up - ensuring they feel supported every step of the way. If you enjoy helping others, have strong communication skills, and thrive in a detail-focused role, this opportunity is for you! Key Responsibilities: Client Support: Provide assistance via phone, email, and chat to answer questions, resolve concerns, and offer guidance before, during, and after travel. Booking Assistance: Help clients with booking requests, itinerary adjustments, cancellations, and upgrades. Problem Solving: Handle last-minute travel changes or emergencies with professionalism and efficiency. Vendor Communication: Coordinate with airlines, hotels, cruise lines, and tour operators to resolve issues or confirm arrangements. Documentation & Accuracy: Ensure all travel documentation, confirmations, and client details are accurate and up to date. Feedback Collection: Follow up with travelers post-trip to gather feedback, troubleshoot any issues, and build client loyalty. Process Improvement: Contribute to refining internal support systems and sharing insights for better client experiences. Qualifications: Experience in customer support, hospitality, or travel services is a plus. Clear communicator with a patient and friendly demeanor. Strong problem-solving skills and attention to detail. Tech-savvy and comfortable using CRM and travel platforms. Self-starter with excellent time management skills in a remote environment. Passionate about helping others and ensuring smooth travel experiences. What You'll Get: 100% remote work with flexible scheduling. Supportive team environment with continuous training. Access to exclusive industry tools, resources, and travel discounts. Opportunities for growth and skill development.

Jobs for Humanity is partnering with Empower to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Empower Job Description Grow your career with a growing organization Whether they're helping people reach their long-term financial goals or providing personal wealth management strategies, every associate contributes to changing the lives of those we serve for the better. When it comes to job satisfaction, that's hard to beat. And from a personal satisfaction perspective, you'll enjoy the freedom to support causes that matter to you and experience a truly inclusive work environment. Your future starts now. The Senior Wealth Advisor with Empower works with individual consumers to ignite a plan to document and meet financial goals and consolidate assets with Empower. The Senior Wealth Advisor utilizes proper licensing, certifications, and industry leading financial tools to develop a deep understanding of customers and provide solutions to improve their financial outlook. In this role, you will not manage a book of business, but will focus on providing solutions to our customers. A successful Advisor quickly and effectively delivers excellent conversations with customers regarding benefits of consolidating accounts to meet financial goals simply and effectively. Success in the role is measured by successful consolidation of outside accounts. What You Will Do: Cultivate relationships by prudently addressing customer needs, while maximizing the use of Empower products and service benefits available. Drive scheduled appointments that require one to uncover outside asset opportunities, close on the outside opportunities identified, and seamlessly quarterback the onboarding of outside assets. Demonstrate holistic knowledge of goal-based planning by presenting solutions for all types of savings goals, including education planning, retirement planning, and other intermediate to long term savings goal planning. Implement Empower's conversation model and interactive planning tools to identify participant needs and deliver on appropriate next steps. Diligently manage time and pipeline to prioritize day based on customer's needs and likelihood of expanding relationship with Empower. Govern the process (using SalesForce CRM) to document conversations, follow up appropriately with clients in the processes of bringing over accounts, and effectively follow up on opportunities not yet closed. Partner with relationship management and advisory teams to prioritize appointments that will consolidate outside assets and seamlessly hand back off to the relationship management team once assets are closed. Deliver on bi-monthly sales and conversation targets to earn incentive compensation. Other duties as assigned which may involve some or all of the following: staff meetings, product seminars/training, meeting all federal and state requirements as they pertain to securities and insurance regulations etc., in support of strategic department and firm initiatives. What You Will Bring: Bachelor's degree or an equivalent combination of education and professional work experience. 3+ years of financial industry experience with demonstrated sales success. Exceptional listening, verbal, and presentation skills. In-depth understanding of retail investment vehicles and qualified retirement plans. FINRA Series 7, 63, and 65 registrations. FINRA fingerprinting required. What Will Set You Apart: A passion for helping mass-affluent customers structure and reach intermediate to long term savings goals. Motivated, self-starter with the drive to thrive in a high velocity, senior sales environment. Desire to quickly learn and implement new financial tools, computer systems, and conversation expectations. Team-first and customer-first mentality to preserve and enhance Empower's phenomenal culture and customer-centric values. Exceptional organizational and interpersonal skills with a working knowledge of retirement plans. What we offer you We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. Medical, dental, vision and life insurance Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup Tuition reimbursement up to $5,250/year Business-casual environment that includes the option to wear jeans Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year Paid volunteer time - 16 hours per calendar year Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities. Base Salary Range $81,000.00 - $99,000.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer • Drug-free workplace We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. ***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.*** Want the latest money news and views shaping how we live, work and play? Sign up for Empower's free newsletter and check out The Currency. Workplace Flexibility: Remote

The Senior Advisor - Reporting & Data Senior Lead will play a critical role in shaping and delivering advanced reporting solutions for specialty pharmacy clients. This position requires a strategic thinker with strong technical expertise and project leadership skills to transform complex data environments into actionable insights. The ideal candidate will lead the migration from legacy reporting systems to modern platforms, leveraging Databricks and cutting-edge tools to ensure accuracy, scalability, and client satisfaction. Responsibilities: Understand and navigate a complex data and reporting environment, including legacy and modern systems. Ability to deftly discover new datasets; and incorporate into existing and new data pipelines and dashboards Develop a strategic approach for enabling pharma clients to access and customize their own reporting solutions. Design and build client-facing reports, ensuring accuracy, usability, and alignment with business needs. Lead the conversion of a high volume (1000+) of legacy reports into new formats and content leveraging Databricks as the primary data source. Define and manage each segment of the reporting transformation process, including planning, execution, and cross-functional collaboration. Oversee end-to-end delivery of reporting initiatives, including progress tracking, risk management, and communication of next steps. Act as both a hands-on report developer and a project leader, balancing technical execution with stakeholder engagement. Understanding of business process to enable translation of data and insights Communicate effectively with internal teams and external clients to ensure clarity on requirements, timelines, and deliverables. Core Competencies Strategic Thinking: Ability to design scalable reporting frameworks and anticipate future needs. Project Leadership: Skilled in managing complex, multi-phase projects with cross-functional teams. Analytical Expertise: Strong problem-solving skills and ability to interpret complex data sets. Client Engagement: Excellent communication and relationship-building skills with pharma clients. Adaptability: Comfortable working in evolving environments and driving change initiatives. Collaboration: Proven ability to work across technical and business teams to achieve shared goals. Experience: Bachelor's degree or equivalent certifications in Data Analytics, Computer Science, Information Systems, Business, or related field 7+ years of experience in report development, data analytics, and business intelligence within healthcare or specialty pharmacy environments. Proven track record of managing end-to-end reporting projects, including migration from legacy systems to modern platforms. Experience working with pharma clients and understanding regulatory and compliance considerations in reporting. Strong background in project management, including risk assessment and stakeholder communication. Technical Proficiency Advanced skills in reporting tools (e.g., Power BI, Tableau, or similar). Expertise in Databricks and modern data platforms. Strong SQL skills and familiarity with data modeling and ETL processes. Proficiency in data visualization best practices and ability to translate complex data into actionable insights. We will consider candidates who prefer to work in one of our local offices 3 days a week If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 109,500 - 182,500 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Who We Are At Benesch we pride ourselves on exceeding expectations and building trust not only with our clients but with our employees - Benesch's #1 asset. Committed to providing not only the highest level of legal service to our clients, Benesch also aspires to create a positive work environment for our employees. Our Firm continues to earn placement on Chicago and Cleveland's Top Workplaces list, along with Cleveland's NorthCoast 99 Top Workplaces rankings. We also continue to advance on the AmLaw 150 list, placing us among the top 150 law firms in the country. Benesch is proud to be recognized for being a Firm that attracts and retains top talent - making Benesch a great place to work. We offer a hybrid schedule, career development and growth, transparent and visible leadership teams, and a place where diversity, equity and inclusion is celebrated. In addition, the Firm offers a full array of benefits which can be viewed at ************************** Working with Us - Come and "Be Benesch!" We are one of the fastest growing firms in the nation, and have offices in Chicago, Columbus, San Francisco, New York City, and Wilmington. We continue to expand our geographic footprint and value the talent that comprises each of our locations. If you are someone who champions a First in Service approach and are ready to be part of an exciting and growing Firm, we would invite you to apply to join our team. Want to know more? To hear from some of our team, click here: ********************************************* Benesch is proud to announce the opening for a Sr. Technology Training & Adoption Analyst in our Columbus office! This position is hybrid and has work from home flexibility. Position Summary: Do you have at least 7 years of experience as a technology trainer in a law firm or professional services environment? Do you have experience with Intapp, Litera, and iManage? Are you looking for an opportunity to join an established organization and enhance and expand their training? Then our Sr. Technology Training & Adoption Analyst position may be what you're looking for! Our team is looking for that professional who wants to design, deliver, and oversee our training programs and drive the effective instruction and adoption of legal technology solutions across the Firm. The Senior Technology Training & Adoption Analyst ensures attorneys and staff are equipped to leverage technology for improved efficiency, compliance, and client service. The Senior Technology Training & Adoption Analyst plans, organizes and implements a wide range of technology training activities, including both group and personal training. The roles also provides ongoing software support, identifies and promotes relatable technology use cases, and champions the responsible and secure use of all technology processes and applications. POSITION RESPONSIBILITIES Develops and drives training and adoption efforts across the Benesch technology software stack, working with IT and appropriate firm stakeholders on institutionalization paths and plans. Tracks usage and adoption rates of technology solutions. Identifies barriers to adoption and develops actionable strategies to address them. Conducts onboarding technology training for attorneys and support staff to ensure appropriate integration into firm systems and workflows. Actively participates in firm wide technology initiatives, providing input to enhance user engagement and system effectiveness. Conducts training classes for new technology rollouts as well as existing applications. Provides telephone, virtual, or desk-side assistance for software specific questions. Develops and maintains training materials, class offerings and structured learning paths for all technology solutions. Manages and updates the Firm's Learning Management System and related training materials. Partners with the Help Desk to resolve software-related issues, solutions and documentation. Participates in the testing and evaluation of new or upgraded applications prior to deployment. Stays current with emerging trends in technology training and legal software. Organizes, creates and maintains firm-wide templates. Recommends improvements to products, processes, and training methodologies that impove overall user experience. Maintains timely, professional communication with all Firm personnel and external partners, exemplifying a commitment to delivering superior client service. Performs additional duties and supports special projects as assigned. QUALIFICATIONS The Senior Technology Training & Adoption Analyst will possess a bachelor's degree or comparable experience, with a minimum of seven years of experience in legal technology training, adult education, or a related field. This individual should demonstrate a strong understanding of legal workflows and the unique operational needs of law firms, along with excellent communication, presentation, and interpersonal skills. The role requires analytical ability to interpret data and metrics in order to measure technology adoption and training effectiveness. Experience with legal technology platforms such as Intapp, Litera, and iManage is highly desirable. Familiarity with Microsoft Office 365, artificial intelligence solutions, and other advanced technologies is also a plus. Benesch is an equal opportunity employer. We strongly value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability (where applicant is qualified to perform the essential functions of the job with or without reasonable accommodations), medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. Applicants who are interested in applying for a position and require special assistance or an accommodation during the process due to a disability should contact the Benesch Human Resources Department by phone at ************ or email Christine Watson at **********************. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

What Advanced Therapy Solutions Contributes to Cardinal Health Advanced Therapy Solutions (ATS) is dedicated to supporting biopharma pioneers in delivering cell and gene therapies (CGTs) to patients who need them. From clinical development to commercialization, our experts partner with pharma and payers to ensure these critical therapies reach patients. We have processed over 15,000 CGT orders and support more than 425 active sites of care administering CGTs. This new specialty pharmacy will serve manufacturers, providers and patients in the cell & gene space (among other areas). The Sr. Advisor, Payor Engagement Executive (Cell & Gene Specialty Pharmacy) will focus on payor engagement and negotiation. Location - Targeting individuals nationwide (fully remote) Responsibilities Building a Specialty Pharmacy: Develop and enhance specialty pharmacy capabilities to support the distribution and administration of CGT products. Payor Relations: Develop and maintain strong relationships with payors to facilitate smooth negotiations and resolution of coverage issues. Individual Case Negotiations: Negotiate agreements with payors to secure coverage and reimbursement rate for advanced therapy / CGT products. Prior Authorizations: Manage the prior authorization process for CGT products, including outreach to providers to collect all necessary documentation, submission to payor, follow-up, and resolution of authorization requests. Expanding Distribution Channels: Partner with CGT manufacturers to expand their distribution channels, ensuring broader access to innovative therapies. Claims Adjudication: Oversee the claims adjudication process, ensuring timely and accurate processing of ATSP claims for CGT treatments. Compliance: Ensure all contracting and claims activities comply with regulatory requirements and company policies. Documentation: Maintain comprehensive documentation of all negotiations, authorizations, and claims activities. Collaboration: Work closely with the pharmacy team, healthcare providers, and manufacturers to ensure seamless coordination of CGT treatments. Education: Provide education and training to pharmacy staff on payor requirements and best practices for managing authorizations and claims, as needed. Leadership. Ability to make decisions and lead in a startup-like environment, working collaboratively with a small team, and cross-functionally, to effectively grow a new business unit. Quality and Compliance: Maintain the highest standards of quality and compliance in all pharmacy operations, ensuring patient safety and product integrity. Patient-Centric Care: Foster a patient-centric approach to care, prioritizing patient experience and outcomes through high-touch, personalized services. Innovation and Collaboration: Drive innovation and collaboration across the ATS team and with external partners to continuously improve service offerings and patient care. Qualifications Ideally targeting individuals with experience working at a specialty pharmacy, well versed in payor contracting (have led or owned contract negotiation processes for cell & gene therapies, either at a health system or payor) highly preferred Experience with prior authorization approvals and medical/pharmacy benefit billing & coding, both highly preferred Excellent verbal and written communication (to effectively negotiate with different health care stakeholder types) Strong time management to enable prompt follow up to any payor or health system communications Strong relationship building and stakeholder management Demonstrated ability to think strategically and make sound recommendations. What is expected of you and others at this level Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects May contribute to the development of policies and procedures Works on complex projects of large scope Completes work independently and receives general guidance on new assignments Work reviewed for purpose of meeting objectives Anticipated Salary Range $87,700.00 - $137,830.00 USD Bonus Eligible - Yes Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 01/30/2026 * if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here

If you are a seasoned project leader with a sharp focus on IT user support and a passion for optimizing service delivery, this opportunity offers the chance to drive meaningful change in a dynamic insurance environment. Join a team where your ability to lead cross-functional initiatives and streamline support operations will have a direct impact. Visa Sponsorship: Not available Relocation Assistance: Not offered About the Role The Project Manager will oversee initiatives focused on IT user support. This role requires strong project ownership, hands-on leadership of IT support teams, and close coordination with business stakeholders. The successful candidate will be responsible for delivering strategic improvements to service management functions, tools, and workflows. Key Responsibilities Lead and manage multiple IT user support projects from planning through implementation Define project objectives and success metrics in collaboration with stakeholders Assign and track tasks, coordinate project timelines, and ensure quality outcomes Mentor and support the IT user support team while fostering continuous process improvement Maintain regular communication with cross-functional teams to update on progress, risks, and issues Optimize support operations using ITIL frameworks and best practices Ensure complete and accurate project documentation for audit and compliance purposes Must-Have Qualifications Minimum 10 years of experience in IT, with 5 or more years in a formal Project Management capacity Proven track record leading user support or service delivery projects in enterprise settings Deep understanding of IT support methodologies and service operations (e.g. ITIL) Familiarity with Applied Systems or Vertafore platforms such as Epic, Sagitta, BenefitPoint, or ImageRight Strong leadership experience guiding geographically distributed or cross-functional teams High proficiency in tools like Jira, Microsoft Project, or similar project management software Excellent written and verbal communication skills with the ability to manage stakeholder expectations Bachelors degree in Information Technology, Business Administration, or related field PMP certification is preferred but not required Preferred Industry Background Insurance, brokerage, or benefits management systems Application support and IT operations within regulated industries

Southwest Power Pool (SPP) is about more than power. We're about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas' Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on! We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way. We believe in supporting our employees through a fantastic benefits package: Competitive and transparent pay with bonus opportunities Excellent insurance package including three great medical plans to choose from, employer-paid short-term disability, long-term disability, and life insurance Relocation bonus (if applicable) Hybrid working environment for positions that are eligible Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a pension (defined benefit plan) fully funded by SPP COMPENSATION INFORMATION The salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process. Technical Analyst II - Pay Range: $ 76,000 - $ 96,900 Sr. Technical Analyst - Pay Range: $ 95,200 - $ 123,700 Join our team as a Technical Analyst in Congestion Hedging! Southwest Power Pool (SPP) is seeking a detail-oriented and analytical Technical Analyst - Congestion Hedging to join our Integrated Marketplace team. This position plays a critical role in the development, implementation, and analysis of Congestion Hedging markets including Auction Revenue Rights (ARRs) and Transmission Congestion Rights (TCRs). The successful candidate will work closely with internal departments and external stakeholders to manage financial, operational, and regulatory aspects of the Congestion Hedging process. This role involves technical system oversight, market analysis, regulatory compliance, and stakeholder support. Key Responsibilities: Develop and support ARR/TCR tools and processes. Operate and monitor TCR market activities. Analyze auction results and funding performance. Ensure compliance with regulations and internal controls. Support audits and maintain documentation. Collaborate with internal teams and external stakeholders. Provide training, reporting, and technical support. To be successful as a Technical Analyst in Congestion Hedging we're looking for: Bachelor's degree in economics, mathematics, engineering or other related field Technical Analyst II - Two (2) years of job-related work experience - not eligible for remote work Sr Technical Analyst - Six (6) years of job-related experience with at least three (3) years of industry experience. Proficient at organizing and conducting technical and analytical studies Knowledge of electric market concepts and ability to apply understanding in unique analysis Ability to support diverse team members, stakeholders and manage complex analysis projects Strong facilitation skills Strong organizational skills Flexibility and ability to function with constantly changing and multiple priorities Strong inter-personal and teamwork skills Excellent written and verbal communication skills Proficiency in business acumen and professional conduct Competent working skills with communication and data handling software such as Microsoft Office© Word, Excel, Project and Access Preferred: Advanced degree in economics, math, engineering or other related field of study Knowledge of electricity market, hedging strategy and software programming (VB, C, C++, SQL) Experience with data handling and analysis of large data sets Position Type and Expected Hours of Work: This is a full-time position. Days and hours of the workweek are Monday through Friday; 8:00 a.m. to 5:00 p.m. Working extended hours may be required. Travel Requirement: This position requires moderate travel (approximately 10-15%) SPP is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us at ********** and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). At SPP we believe in a culture of belonging. Learn more here: Culture of Belonging - Southwest Power Pool . Full job descriptions will be made available to those selected for an interview.

We are seeking a Sr. Technical Support Specialist to help lead our support team and elevate our customer service standards. In this role, you will combine high-level technical troubleshooting with people leadership to ensure our users receive world-class assistance while your team grows professionally. This role involves solving API Integration, digital ordering and loyalty software configuration ONLY. This is NOT a Network or hardware tech position. Restaurant digital software experience required. Company Overview: Incentivio helps restaurants increase revenue and margins by owning the digital guest experience - from branded mobile apps to online ordering, loyalty, delivery, and analytics. Our cloud software platform allows restaurants to launch branded digital guest experiences in weeks, and our restaurant clients hail from all over North America - from Florida to Montreal and British Columbia to San Diego. We're looking for hard-working, self-motivated individuals to join our growing team and help us make a difference in the restaurant industry! Key Responsibilities: Escalation Management: Act as the final point of contact for complex technical issues, coordination with engineering and product teams for resolution. Process Optimization: Design and implement streamlined support protocols, documentation standards, and internal SLAs to improve response times. Data Analysis: Track and report on key performance indicators (KPIs) such as first-response time, ticket volume, and customer satisfaction (CSAT) scores. Strategic Planning: Collaborate with leadership to scale the support department and select/manage the support tech stack (CRM, helpdesk software, etc.) Team Leadership: Mentor and manage a team of support specialists, overseeing daily workflows, performance reviews, and professional development. Job requirements Required Qualifications: Experience: 4+ years in a technical support role, with at least 2 years in a supervisory or managerial capacity in the restaurant industry. Please DO NOT apply if you do not have this requirement !! Technical Proficiency: Deep understanding of Zendesk and CRM tools like Salesforce. Communication: Exceptional verbal and written skills, with the ability to explain technical concepts to non-technical stakeholders. Education: Bachelor's degree in Computer Science, Information Technology or a related field (or equivalent practical experience). Preferred Skills: POS Digital Ordering Integrations Schedule & Benefits: Remote position Health Insurance and 401k available Position Overview: Monitor incoming support tickets to see if they can be resolved or if they will need to be escalated to the Engineering team and identified as a platform bug. Resolving these tickets could include but is not limited to helping configure integrated and non-integrated Marketing Campaigns, issues related to restaurant menus, guiding back-end users on using the platform, or other issues caused by user error. Help clients add additional locations as well as other features of our product (e.g. gift cards, catering, artificial intelligence tools, etc) Investigate and solve potential configuration issues Monitor channels that report on errors clients are experiencing and resolve them on a daily basis Investigate potential bugs and work with the Engineering team and/or Product team to resolve them Refine existing processes and create new processes that allow us to better ensure our client's success in using the platform Participate in and run high-level meetings to identify opportunities to improve the platform to help make our clients more successful Proactively reach out to clients about potential or existing issues and offer potential solutions Work with the development team to document new features and leverage existing tools to inform Customer Success Managers, the sales team, and existing clients about these features All done! Your application has been successfully submitted! Other jobs

The Senior Technical Analyst provides hands-on technical leadership and independent assessment support for IV&V activities across DIS systems. This role focuses on system verification, technical assessment, testing oversight, compliance evaluation, and risk identification, ensuring that DIS systems meet functional, performance, security, and compliance requirements. The Senior Technical Analyst operates independently from development teams and provides objective, evidence-based findings and recommendations to the PM, COR, and DIS leadership. Primary Responsibilities Plan, execute, and document independent verification and validation activities across the SDLC. Develop independent test plans, test cases, and verification procedures, including in-sprint, post-sprint, and pre-release testing. Review and assess system artifacts including requirements, design documentation, test results, release notes, and operations documentation. Participate in and support user acceptance testing (UAT) and release readiness reviews. Conduct technical assessments of system performance, scalability, reliability, and operational effectiveness. Evaluate compliance with federal IT policies, CPIC reporting requirements, and applicable OMB guidance. Identify technical risks, defects, and gaps; document findings and recommend mitigation strategies. Support configuration management activities, including change request analysis and CCB participation. Contribute to risk registers, dashboards, and technical sections of WAR, QSR, and risk reports. Provide technical input to executive briefings and leadership decision support materials. Requirements Required Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field. 8+ years of experience supporting federal IT systems in a technical assessment, IV&V, or quality assurance role. Demonstrated experience performing independent system verification and validation. Strong understanding of SDLC methodologies, including Agile development practices. Experience conducting functional, regression, and performance testing. Ability to analyze complex technical issues and present findings clearly to both technical and non-technical stakeholders. Experience reviewing and validating system documentation and operational artifacts. Preferred Qualifications Experience supporting HHS or other civilian federal agencies. Familiarity with grants management systems or large transactional platforms. Experience with compliance assessments and federal reporting requirements. Certifications such as ISTQB, ITIL, or equivalent technical credentials. Benefits Private Health Insurance Paid Time Off Work From Home Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Work From Home Free Food & Snacks Wellness Resources

Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. We primarily work with regional universities, helping them develop and grow their high-ROI, workforce-focused online degree programs in critical areas such as nursing, teaching, business, and public service. Risepoint is dedicated to increasing access to affordable education so that more students, especially working adults, can improve their careers and meet employer and community needs. The Impact You Will Make This role partners closely with the Vice President of Business Technology Strategy & Operations to support translation of strategic priorities into actionable insights and plans operational frameworks, and insights that inform decision-making, transparency, and value creation across the organization. The ideal candidate is analytical, highly organized, and skilled at synthesizing complex information into clear narratives, dashboards, frameworks, and recommendations. They will help ensure alignment between business objectives, technology investments, and measurable outcomes. What You Will Do Strategic Support & Cross-Functional Alignment Partner with the VP to support strategic planning, roadmap development, and organizational alignment across technology and business stakeholders Support cross-functional communication by creating summaries, frameworks, and insights that increase transparency and cohesion Operational Excellence & Reporting Build mechanisms to measure, track, and report progress against technology strategic goals, key metrics, and delivery commitments Identify gaps, risks, and improvement opportunities across teams and support action planning and tracking Technology Planning & Roadmaps Work with leaders to gather requirements, timelines, dependencies, and resource needs that inform technology roadmaps Ensure roadmap inputs are well-documented, structured, and updated consistently Develop and maintain performance metrics and scorecards across system health, delivery quality, operational maturity, and portfolio performance Financial & Cost Optimization Analysis Assist in the analysis of technology spend across operating, capital, and vendor categories Support financial modeling, forecasting, and cost optimization initiatives, including application rationalization and resource planning What Success Looks Like Blending of technical acumen with business savvy to bridge communication and analytical gaps across cross-functional teams Creative thinking and proactive problem-solving applied to advancing improvements in technology and IT operations How Impact Will Be Measured in the First Year Improvements in key technology and IT delivery, financial, and operational metrics Delivery of meaningful technology operational frameworks analysis, reports, and dashboards Experience That Matters Most 5-7+ years of experience in business analysis, PMO operations, technology consulting, or technology strategy roles Bachelor's degree in Business, Information Systems, Data Analytics, Operations, or Computer Science (MBA or equivalent preferred) Strong analytical skills, financial acumen, and comfort with modeling, dashboards, and performance measurement Demonstrated ability to analyze complex data sets and translate them into meaningful insights and recommendations Experience That's Great to Have Experience developing reports, business cases, operational frameworks, or executive presentations Exceptional communication, presentation, and storytelling skills Proficiency in productivity tools such as Excel, PowerPoint, and project management platforms Exposure to building or maintaining dashboards (e.g., PowerBI, Tableau) Demonstrate strong attention to detail while maintaining a strategic lens Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce.

The E.W. Scripps Company is seeking a Senior Analyst of Revenue and Ad Technology to bridge the gap between product development, sales operations, external platform and supply partners to ensure ad delivery and optimize revenue performance across our streaming and digital advertising platforms. WHAT YOU'LL DO: Analyze ad delivery performance, identify yield optimization opportunities, and implement operational improvements. Design, document, and automate operational workflows for campaign setup, troubleshooting, and optimization, delivering efficiency gains across the team. Drive initiatives that reduce campaign and ad delivery issues, shortening time-to-resolution. Optimize inventory performance by increasing yield ad improving fill rates. Translate business needs into technical requirements in partnership with sales, product, and engineering teams, ensuring seamless cross-functional execution. Provide actionable insights on partner performance, inventory utilization, and revenue trends to leadership. Utilize deep operational knowledge of FreeWheel, GAM, and programmatic platforms to maximize efficiency. Strengthen cross-functional team collaboration and communication, ensuring smooth execution of complex, multi-stakeholder initiatives. Other duties as assigned. WHAT YOU'LL NEED: Bachelor's degree in related field preferred. Generally, 5+ years experience with in ad operations or revenue operations, preferably in streaming/CTV WHAT YOU'LL BRING: Advanced knowledge of ad serving platforms (FreeWheel strongly preferred) Experience with complex inventory structures and programmatic advertising Strong data analytical skills with the ability to diagnose technical delivery issues Understanding of the complete ad delivery pipeline from trafficking to reporting Ability to problem solve quickly in a fast-paced environment Process improvement capabilities (automation focus) Executive presentation skills for leadership reporting Ability to present technical communications Possess a process automation mindset and implementation Workflow optimization and efficiency improvement Performance metrics development and tracking Cross-functional collaboration effectiveness Proven revenue optimization results #LI-SM2 #LI-Onsite If you are a current Scripps employee, please do not apply on this site. Please access our internal career site at Worklife > My Info > View Open Positions at Scripps. SCRIPPS' COMMITMENT TO A CULTURE THAT CREATES CONNECTION: At Scripps, we are committed to a culture that reflects the audiences and communities we serve. We are intentional about creating an environment where employees, our audiences and other stakeholders feel valued and inspired to reach their full potential and create connections. To successfully deliver on this commitment, we must understand and reflect the values and perspectives those around us embody. That process begins by looking inward to build and celebrate a respectful workplace where everyone feels a sense of belonging and connection. By continuing to cultivate an environment where all employees have a fair chance to succeed, are included, valued, and seen, we will strengthen the connections that drive positive business impact and align with our core purpose. ABOUT SCRIPPS: The E.W. Scripps Company (NASDAQ: SSP) is a diversified media company focused on creating a better-informed world. As one of the nation's largest local TV broadcasters, Scripps serves communities with quality, objective local journalism and operates a portfolio of more than 60 stations in 40+ markets. Scripps reaches households across the U.S. with national news outlets Scripps News and Court TV and popular entertainment brands ION, Bounce, Defy TV, Grit, ION Mystery and Laff. Scripps is the nation's largest holder of broadcast spectrum. Scripps is the longtime steward of the Scripps National Spelling Bee. Founded in 1878, Scripps' long-time motto is: “Give light and the people will find their own way.” As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate in its employment decisions on the basis of race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law. Furthermore, the company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.

Description & Requirements Maximus is seeking a qualified Sr. Technical Analyst for multiple projects, current and upcoming. The qualified candidate will be involved in technical planning and assessment projects with multiple state agencies. The position requires the candidate to produce technical analyses, develop estimates, review and contribute to requirements for large systems-planning efforts in the Child Support, Child Welfare, and Integrated Eligibility (SNAP, TANF, Medicaid) public-sector domains. The individual will report directly to a Senior Manager. Maximus is a matrix-managed organization, which means the individual will have secondary reporting relationships to one or more Project Managers, depending on which projects they are assigned. *This role is remote but requires working standard business hours in the US time zone of the client.* Essential Duties and Responsibilities: - Collaborate with project managers on various initiatives and projects to track progress and provide support as necessary. - Support leadership in ensuring that the project is delivered to specifications, is on time, and within budget. - Work closely with management and work groups to create and maintain work plan documents. - Track the status and due dates of projects. - Manage relationships with project staff responsible for projects. - Produce regular weekly and monthly status reports that could include; work plan status, target dates, budget, resource capacity, and other reports as needed. - Facilitate regular meetings and reviews. - Adhere to contract requirements and comply with all corporate policies and procedures. Job Specific Duties and Responsibilities: -Perform duties independently under the direction of their direct manager and/or Project Managers on specific projects. -Review project documentation and client materials and provide analysis of technical and business topics. -Participate in client meetings and offer observations and insight of technical and business topics. -Identify risk areas and potential problems that require proactive attention. -Review artifacts and other project documents and identify potential gaps, inconsistencies, or other issues that may put the project at risk. Such artifacts and documents include but are not limited to: *Application Lifecycle Management Plan *System Security Plan *System Architecture Document *Database Development Plan *Configuration Management Plan *System Requirements *Functional Design Documents *Technical System Design *Data Conversion and Migration Management Plan *Deployment and/or roll-out plans -Identify and escalate to the Senior Manager / Project Manager risks, alternatives, and potential quality issues. -Attend interviews, focus groups, or other meetings necessary to gather information for project deliverables in accordance with the project scope of work. -Attend project meetings with the client, subcontractors, project stakeholders, or other Maximus Team members, as requested by the Senior Manager / Project Manager. -Complete project work in compliance with Maximus standards and procedures. -Support team to complete assigned responsibilities as outlined in the Project schedule. -Support all other tasks assigned by Senior Manager / Project Manager. Minimum Requirements - Bachelor's degree in related field. - 7-10 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree. Job Specific Requirements: -Be available to work during standard client business hours. Projects may involve clients from any US time zone, so it is possible that work outside of the individual's local business hours will be required. -Bachelor's degree in computer science, engineering, or science from an accredited college or university, or equivalent work experience. -8+ years of progressive technical experience in technical disciplines and roles. E.g.: *Software Developer to Architect to Manager *Business Analyst to Project Manager to Senior Manager -3+ years working on/with large Health & Human Services (HHS) system modernization projects, to include Child Support, Child Welfare, or Integrated Eligibility (SNAP, TANF, and Medicaid). -Familiar with multiple computer languages. -Familiar with mainframe technologies (e.g. CICS COBOL, NATURAL / ADABAS, VMS, etc.) -Familiar with operating systems: Windows, Linux/UNIX, OS/X. -Familiar with AI tools, capabilities. -Familiar with databases and database tools: DB2, Oracle, MS SQL Server, TOAD. -Strong command of cloud computing topics. -Strong command of agile software development practices as well as waterfall development practices. -Strong desktop software skills: proficient in MS Office, Excel, Word, Project. -Ability to explain and communicate technical subjects to non-technical audiences. -Ability to develop solutions to highly complex problems which require a high degree of ingenuity and innovation. -Ability to ensure solutions are consistent with organization, client, and project objectives and constraints. -Ability to develop advanced concepts, techniques, and standards requiring a high level of interpersonal and technical skills. -Ability to work independently. -Good organizational skills and the ability to manage multiple tasks and deadlines simultaneously. -Strong interpersonal and team building skills, as well as an understanding of client relationship building are essential. -Excellent verbal and writing skills and be comfortable working with customers. -Ability to multi-task with supervision. -Self-motivated fast learner. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 120,000.00 Maximum Salary $ 140,000.00