L-1 Technical Support
Remote job
Tabit is the master of mobile restaurant point-of-sale (POS) technology. We connect our passion for people and innovation to revolutionize the hospitality industry by providing cutting-edge solutions that increase the bottom line and propel businesses to the next level.
We pride ourselves in delighting our clients and providing results that surpass expectations. To continue delivering on this mission, we're looking for an L-1 Technical Support who is enthusiastic and a self-starter that understands restaurant/hotel operations, highly technical and organized, and can work with our customers in a professional and customer-centric manner both on the phone and in person.
Must develop a comprehensive understanding of our solutions suite, collaborate with the operations and product teams to ensure flawless execution of the support process, help us build and improve our existing processes, and grow with us as we continue to expand.
ONLY APPLICANTS BASED IN THE GREATER DALLAS AREA WILL BE CONSIDERED AT THIS TIME.
What You'll Love to Do:
Provide customer technical support by phone, email, and chat to identify and troubleshoot hardware and software issues.
Perform menu changes and order workflow adjustments as per customer instructions.
Notate and close service tickets as per service level agreements and escalate urgent matters that require management attention.
Gather and communicate data from multiple sources from relevant parties to provide timely solutions.
Perform customer deployment and implementation activities (configurations, network configuration and setup, menu/item maintenance as needed), and provide best-practice coaching as related to the Tabit suite of products.
Work with the product team to stay updated on product knowledge and be informed of new functions that can benefit all customers.
Who You Are:
1+ years of experience working in a full-service restaurant in a FOH role is highly desired.
B.A/B.S or preferred but not required.
Comprehensive experience providing technical and networking support for software, hardware, and networking related issues in addition to superior customer service & troubleshooting skills, in the restaurant technology space.
Prior experience with legacy and cloud-based POS systems such Aloha, Digital Dining, Revel, Toast, Micros, and others.
Must be willing to work flexible hours including overnights, weekends, and holidays.
Demonstrated ability to learn new software solutions quickly.
Experience in a training/implementation/technical support role.
Ability to organize and serve the needs of multiple customer accounts. Multi-tasking and time management skills.
Must be able to lift up to 50 pounds and be able to work on your feet for long periods of time.
Must have excellent verbal & written communication and interpersonal skills.
Innovative, driven, motivated, results-oriented and energetic.
Requires excellent customer service skills with a demonstrated customer-focused, service-first attitude.
Complex problem-solving skills and attention to detail are required.
Possess outstanding decision making and analytical skills.
Highly technical & sharp and understand mobile technology (iOS especially) and network infrastructure (Routers, Switches, Access Points, etc).
Experience working with a CRM/Helpdesk tool, preferably Zendesk.
The Perks:
Competitive compensation package
Medical, Dental, Vision, 401(k) with company match, Life, STD, LTD, and accident insurance
Stock options
Health Savings Account
Free lunch and snacks in office
Pet Insurance
Employee Referral Program
Flex Spending plan
Cell phone allowance
Generous PTO and paid holidays
Hybrid or remote work environment
Amazing team culture
And much more!
Tech Support Analyst
Remote job
Inclusively is partnering with a global professional services company to hire a Tech Support Analyst. **Please note: this role is NOT an internal position with Inclusively but with the partner company.**
Inclusively is a digital tech platform that empowers job seekers with disabilities, caregivers, and veterans by using Success Enablers-accommodations and personalized workplace modifications that help all job seekers reach their full potential and excel. This includes all disabilities under the ADA, including mental health conditions (e.g. anxiety, depression, PTSD), chronic illnesses (e.g. diabetes, Long COVID), and neurodivergence (e.g. autism, ADHD).
Create your profile, select Success Enablers, and connect to jobs from our partnered employers who are committed to creating diverse and inclusive teams. When registering, you must acknowledge that this platform is for people with disabilities, caregivers, and veterans. However, Inclusively does not require candidates to disclose their specific disability to join the platform.
You Are:
The Information Technology Shared Services group is an internal Global IT organization for the company. We run the daily IT operations in our U.S. offices, including our Solutions/IT Tech bars, workstation support, AV support, network infrastructure support, high profile meeting support, inventory management, ticket/incident management, with a high level of face to face customer interaction.
The Work:
Provide service to customers at our Solutions bars resolving technology issues on our laptops
Provide weekly laptop inventory to our inventory management group
Provide customer support floor walks to engage with customers
Develop strong relationships with clients and gain the trust of key advisors
Engage in small local projects such as maintenance and repairs of technology
Continue to learn and develop your technical skills and business expertise
Continue to learn and develop your AI skills and capabilities
This role may require some after hours or weekend work for maintenance activities that cannot be completed during office hours. This role may require a minimum amount of local travel.
Note: This role is full time in the office in NYC without the option to work remotely, as you will be working directly with the company's employees at our IT Solutions bars.
Here's What You Need
Minimum 1 years experience with Customer Technical Support
Minimum 1 years experience with Customer Experience Management.
Minimum of 1 year of experience in Service Desk or Desktop Support
Minimum of 1 working with ITIL software such as Service Now or Remedy
Familiarity with enterprise collaboration platforms such as Microsoft Teams, Google Meets, Zoom and Webex
Hands on Microsoft Windows 10, Windows 11, OSX and 0365 support experience
Strong communication skills to interface with non technical stakeholders, senior leadership and executives
High School Diploma or GED
Bonus Points If:
Comp TIAA Certifications
ITIL Foundations Certification
Customer Satisfaction experience
Quality Assurance QA experience
Hourly Salary Range $21.39 to $49.57
Information Technology Support Specialist
Remote job
The Ascend Story
Founded to transform mental health care access, Ascend Healthcare delivers integrated psychiatric and behavioral health solutions with a commitment to equity, compassion, and operational excellence.
We partner directly with health centers to build fully integrated, sustainable behavioral health programs-bringing deep clinical expertise, operational support, and long-term stability.
Our work environment fosters:
Collaboration and teamwork
Patient-First Mindset
Work from home opportunities
Career Growth and Professional Development Training
Why Ascend?
You'll be joining a team delivering innovative, compassionate care to communities that need it most. At Ascend, your work drives real impact-and your career grows alongside it. We believe in a “no wrong door” treatment model that finds ways to say “yes” to any patient referral rather than a multitude of exclusionary criteria found elsewhere.
Position Overview:
We are looking for a skilled IT Services Technician with extensive experience in Microsoft 365 ecosystems, particularly with Microsoft Intune and Azure Active Directory (Azure AD), including familiarity with Entra ID. This role is crucial in supporting our clients' needs for seamless, secure, and efficient IT operations. Position's main oversights and company impact
Key Areas of Ownership:
User Support: Provide first and second-tier technical support for Microsoft 365 services, resolving issues related to email, SharePoint, OneDrive, and Teams.
Intune Management: Manage and troubleshoot device enrollments, application deployments, and compliance policies using Microsoft Intune.
Azure AD Administration: Handle identity management, including user authentication, conditional access policies, and multi-factor authentication within Azure AD.
Entra ID: Work with Entra ID for advanced identity protection, privileged identity management, and identity governance.
Documentation: Maintain detailed documentation of support activities, problem resolutions, and user guides.
Training: Conduct training sessions for users on new features or best practices in using Microsoft 365 tools.
Incident Management: Monitor, escalate, and manage service incidents to ensure timely resolution and minimal disruption to business operations.
Qualifications:
Proven experience in a Services or IT support role with a focus on Microsoft 365.
Deep understanding of Microsoft Intune for mobile device management.
Experience with Azure AD, including Entra ID features.
Strong troubleshooting skills with the ability to diagnose and resolve complex technical issues.
Excellent communication skills, both written and verbal, with a customer-first approach.
Ability to work independently in a remote setting while maintaining productivity and team collaboration.
Certifications like Microsoft Certified: Modern Desktop Administrator Associate or similar are highly beneficial.
Physical Requirements: This is a hyrbid position. Please be aware that the physical requirements below should be considered prior to applying to the position:
Prolonged Sitting: Ability to sit for extended periods during working hours.
Manual Dexterity: Good hand-eye coordination and manual dexterity for using a computer keyboard, mouse, and other office equipment.
Visual Requirements: Adequate vision for reading computer screens and documents.
Communication: Clear verbal and written communication skills for virtual meetings and correspondence.
Hearing: Sufficient hearing ability for participating in phone calls or virtual meetings.
Work Environment: Access to a quiet, dedicated workspace free from distractions with reliable internet connectivity.
Ascend Healthcare Inc.
is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Ascend Healthcare participates in conducting comprehensive background checks and drug screenings for all potential employees as a contingency to gaining employment status.
Senior IT Security Advisor (Full Time, Remote Position)
Remote job
VeraSafe is an innovative and successful U.S. headquartered international privacy and cybersecurity compliance consulting firm and law firm.
Check out our podcast!
Apple Podcast: ************************
YouTube: *************************************************
Spotify: **********************
VeraSafe is proud to be certified as a Great Place to Work©, with 96% of our employees affirming that we are truly a great place to work. This means we foster trust, collaboration, and a positive work environment. We are committed to maintaining this standard of meaningful work, work-life balance, and a supportive community. Check out our great benefits, listed at the end of this job description.
About the Role:
VeraSafe's mission: Provide the world's best data protection advice, with a human touch. Right now, we are seeking an Senior IT Security Advisor to join our growing team and help us pursue this mission.
We are inundated with business from clients who love the way we advise on privacy compliance (hence the need for you!).
This is an excellent opportunity for anyone who wants to join a team working on the cutting edge of privacy, data protection, and cybersecurity, and is excited about assisting a wide range of clients with fractional CISO-type support, including IT security program design, implementation, and management.
Key Responsibilities
Practice Development:
Oversee VeraSafe's cybersecurity consulting program through the management of team members, client relationships, and projects/deliverables
Expand on VeraSafe's security consulting offerings, with an initial focus on Microsoft 365 hardening, configuration auditing, and risk assessment
Further develop internal service delivery methodologies, documentation, templates, and quality control processes
Collaborate with sales and marketing to position and refine service offerings
Client Engagement and Delivery:
Lead and deliver consulting projects, including fractional-CISO-type engagements with a strong focus on securing Microsoft 365 environments
Conduct detailed cybersecurity risk assessments, including analysis of current security controls, vulnerabilities, and threat landscape
Provide oversight and strategic direction for incident response, including breach containment, investigation, and post-incident review
Lead and execute security assessments, architecture reviews, IT security policy drafting and implementation, and remediation planning
Communicate findings and recommendations to clients clearly and professionally either through written reports and executive briefings or execution of hands-on implementation
Build trusted relationships with client stakeholders, including CISOs, IT directors, and compliance teams
Collaborate with project managers and privacy-focused project teams to determine and meet client requirements and specific project needs. Analyze practical situations and develop solutions to specialized needs
Team Leadership:
Train and mentor consultants and technical specialists on your team
Manage project timelines and delivery quality across multiple concurrent engagements
Eventually help grow and manage a team of IT security advisors
Thought Leadership and Cross-Functional Collaboration:
Stay current on evolving security threats and technologies
Represent our IT security practice internally and externally, including contributions to client alerts and conference talks
Collaborate with VeraSafe's Professional Services leadership to ensure tight integration between our IT security and privacy advisory services
Required Qualifications:
At least six years of hands-on experience in IT security consulting, IT security engineering, or equivalent
At least one relevant certification (e.g., CISA, CISSP, CISM, CRISC, CCSP, SC-100 Cybersecurity Architect)
Deep technical expertise in Microsoft Defender XDR, CrowdStrike Falcon, SentinelOne, or other similar technologies
Proficiency with IT security standards and frameworks (e.g., NIST CSF, ISO/IEC 27001, NIST 800-53, NIST 800-171, CIS Controls)
Experience performing audit readiness assessments for frameworks and regulations such as HIPAA, ISO (e.g., 2700 series), NIST (e.g., CSF), GLBA, or others
Technical background in scripting, automation, or security tooling (e.g., PowerShell, Sentinel, Defender for Endpoint)
Experience developing and conducting tabletop exercises such as Business Continuity and Disaster Recovery scenarios
Experience conducting enterprise-wide formal risk assessments
Strong understanding of email security (DKIM, DMARC, SPF)
Familiarity with security stacks to include SIEM/SOAR, IAM, EDR, CASB, etc.
Strong understanding of cloud security posture assessments
Strong understanding of enterprise security principles, zero trust architecture, and IT security risk management
Experience leading teams and managing consulting engagements
Willingness to learn new skills and receive direction and feedback from team members
Willingness to pursue and maintain privacy certifications (e.g., CIPP/E, CIPM, CIPT)
Preferred Qualifications:
Experience working directly with clients, in a service-oriented environment
Experience building or growing a consulting practice or service line
Experience in regulated industries (e.g., healthcare, finance, pharma)
Familiarity with contract provisions that address data protection and security responsibilities
Experience migrating or overseeing the migration of systems from on-premises or hybrid to cloud-federated systems
Experience with development and implementation of incident response plans
Professional involvement in the privacy and/or data security space (attendance at privacy conferences; membership or publication in the IAPP, ISACA, etc.)
Privacy certification (or similar)
Key Competencies:
Detail-oriented and highly organized with a strong work ethic
Ability to thrive and perform in a fully remote and international environment
Excellent written and verbal communication skills
Highly skilled in time management to enable successful work with international teams in meeting deadlines
Highly capable of independent work to fully deliver on all commitments
Ability to work productively in a cross-functional, multi-disciplinary consulting team
Experience building and maintaining relationships with colleagues and clients through polished, professional interactions and products regardless of the client's experience with VeraSafe's service line
VeraSafe Values:
In addition to technical knowledge, skills, and competencies for a specific position, VeraSafe seeks team members who are proficient in values critical to our organization. For managers, we are seeking individuals who demonstrate interest in and experience applying:
Creativity and Innovation
Feedback
Mentorship
People Development
Business Acumen
VeraSafe's Excellent Benefits Include:
Work from almost anywhere with Wi-Fi
Paid Time Off (PTO)
Paid holidays
Annual bonuses
Membership in the International Association of Privacy Professionals (IAPP) and IAPP exam fee reimbursement (CIPP/E)
Flexible working schedule in some roles
Reimbursement for certain personal flight ticket
Company laptop provided
Optional IT Hardware Buyback Program
Note:
There is a 1-3 hour skills assessment associated with the recruitment for this position. We know this is a burden, but we think it's worth it, and we appreciate you taking the time to complete it. We've found it enables us to find the best team members, regardless of their experience, where they went to school, or where they were trained. We want smart, kind, creative colleagues, plain and simple, and this assessment is a crucial part of our ability to hire this way.
Our HR Privacy Notice is available at the following link:
**********************************************************
Information Technology Support Specialist
Remote job
**THIS IS AN OVERNIGHT SHIFT FROM 11 pm - 7:30 am ET**
Overview: IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers' environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a range of end-user devices, networks, servers, virtualization, and security platforms. The support specialist will be expected to work issues independently, and when needed, with the assistance of senior subject matter experts on the team. The ideal candidate will be a self-starter, with an ability to learn quickly and provide exceptional customer service.
Schedule
11pm - 7:30am EST
Monday to Friday
Fully remote
Location: Orlando, FL (Remote)
Experience
2 years (minimum) in a technical support role
Experience providing customer support
Experience in 24x7x365 Managed Services preferred
Experience using ITSM and Monitoring toolsets
Qualifications, Education, and Training
High school diploma required;
college degree strongly preferred
Must be a U.S. Citizen *NO VISAS*
Microsoft Teams: 2 years (Required)
Microsoft 365: 2 years (Required)
Windows: 2 years (Required)
Google IT Support Professional (Preferred)
CompTIA A+, Network+, Security+ (Preferred)
Microsoft MTA (Preferred)
ITIL v4 Foundation (Preferred)
Mac OS: 2 years (Preferred)
Skills
Highly analytical thinker and troubleshooter
Detail oriented with excellent documentation and communication skills
Self-motivated, passionate about technology, with the desire to learn new things
Ability to use and troubleshoot Microsoft Windows, Office, Office365, and mac OS
Foundational understanding of operating systems and servers, both physical and virtual.
Experience working with active directory to perform basic tasks, such as user creation and password resets
Responsibilities
Triage tickets per specified severity levels
Refer/ escalate customer issues to the appropriate level of support, as needed
Provide excellent customer service, staying calm and communicating clearly and professionally in stressful situations
Perform basic troubleshooting steps such as checking logs, checking capacity, and running basic diagnostics across a variety of platforms including Linux/Windows servers, network devices, hypervisors, and storage systems
Respond to automated alerts performing troubleshooting and resolution of issues, as well as proper notifications where required
Fulfill service requests and remediate incidents using customer Standard Operating Procedures (SOPs)
Perform account management services - User Account creates/disables/terminations/name changes, etc.
Use a ticket system to provide regular status updates and make sure tasks are completed based on priority and in compliance with SLAs
Distribute scheduled reports to customers as required
Supporting end-users by diagnosing and resolving computer hardware, network, and application issues
Assist with cross-training of other team members, as needed
Perform other tasks as assigned by management
Benefits
401(k)
Dental insurance
Health insurance
Health savings account
Paid time off
Vision insurance
Department: Managed Services
Desktop Support/ISM Technician
Remote job
Job Title: Desktop Support/ISM Technician
Contract duration: 12+ months Contract
(need local),
Infrastructure Service Management (ISM) provides support and management of all desktop assets, including end-user technology, voice equipment, mobile phones, and desktop peripherals, in accordance with company policies as specified in the PPM. ISM is the primary point of contact for corporate services (e.g., building and move management, and facilities management) move projects, as well as the escalation point for any IMAC-related activities in the region.
Technology Data Bearing Assets (DBAs) are defined as technology assets that store data persistently as an intended purpose or have residual data stored as a result of the intended purpose. ISM relies on a regional team whose role includes receiving, building, configuring, installing, moving, repairing, and decommissioning desktop assets. The ISM team is also responsible for inventory management and provides procedural support to ensure projects are executed in accordance with established operating instructions.
Key Responsibilities
Minimum 5 years of exp.
Imaging the machine, Asset Management
Hardware inventory management, ensuring stock levels are constantly monitored.
Hardware request and receipt through the internal ordering system.
Actively monitoring the ticket queue and managing requests through to completion.
Housekeeping of IT rooms.
Supporting events like annual power-down post-desk checkouts (PC/monitors/mouse + keyboard/desk phone/headset/webcam).
Supporting hardware decommissioning events.
Supporting business moves/changes - ensuring involvement in the early stages of planning.
Managing escalations through to conclusion.
Managing client expectations.
Setting up and installing temporary training rooms/office-wide events (e.g., expos).
Comms room patching.
Supporting work-from-home hardware requests.
Ensuring that policies and guidelines relating to overtime and expenses are adhered to, as well as local guidelines for cost control.
Managing workload to ensure assigned activities are completed within targets defined within SLAs/OLAs.
Demonstrating high levels of customer care behaviors at all times and adopting a consistent commitment to providing a customer-focused, quality service.
Working across lines of service to ensure a coordinated approach to providing support for customers.
Actively participating in a program of continuous service improvement, taking ownership of actions that deliver results.
Performing basic troubleshooting, system upgrades, and replacements for employees.
Deploying equipment for new hires and refreshes and collecting equipment from offboarded employees.
Evaluating user requests and requirements and recommending effective technological solutions.
Installing, configuring, and troubleshooting hardware, including desktops, laptops, and peripherals.
Working outside business hours and participating in additional weekend work as required.
Imaging/re-imaging computers, configuring IP phones, and setting up mobile phones.
Support Operations Technical Project Manager
Remote job
Support Operations Technical Project Manager
Department: Networks Operations
Reports To: VP of Network Operations
The Support Operations Technical Project Manager will play a key role in driving the successful execution of major operational and technical initiatives within Vero Fiber. This individual will assist in the day-to-day management of strategic projects, including growing our Network Operations Center (NOC), Customer Service and Technical Support Center, implementing automation and process improvements across support functions, and supporting the integration of new organizations and systems. This position will report directly to the Vice President of Network Operations and collaborate closely with internal teams such as Engineering, Billing, IT/Development, PMO Business Development, Outside Plant and Field Operations to ensure projects are delivered efficiently, on time, and aligned with company goals.
RESPONSIBILITIES
Project Planning & Execution:
Lead and manage multiple concurrent projects related to NOC buildouts, customer service operations, automation initiatives, and organizational integrations.
Develop detailed project plans, timelines, and resource allocations.
Track project milestones, deliverables, and dependencies using Zoho Projects and other project management tools.
Cross Department Coordination:
Serve as the primary point of contact between technical, operational, and business teams to ensure clear communication and alignment on priorities.
Facilitate regular project meetings, updates, and reviews with internal stakeholders.
Support the standardization of processes across departments to improve operational efficiency.
Operational & Technical Oversight:
Collaborate with NOC, Customer Service and Technical Support leadership to implement operational improvements, workflow automation, and new support tools.
Assist in developing and documenting procedures for customer support, escalation handling, and incident response.
Ensure integration efforts between systems (CRM, billing, monitoring, automation platforms, etc.) are properly scoped and coordinated.
Data & Reporting:
Monitor project performance metrics, budgets, and progress reports for executive review.
Build and maintain dashboards in Zoho, Excel, or Power BI to track progress and outcomes.
Process Development & Change Management:
Help define standard operating procedures (SOPs) for technical and customer service functions.
Support change management activities to ensure smooth adoption of new tools and workflows.
Coordinate training and documentation for staff impacted by new systems or processes.
CORE COMPETENCIES
There are several competencies required to be successful in this position. The following are some of the most important and definitions of each are included at the end of this job posting: Safety and Security, Quality of work, and Results-Orientation.
REQUIRED QUALIFICATIONS
3-5 years of experience in technical program or project management, preferably within the telecommunications or ISP industry.
Proven track record of managing large, cross-functional operational or technical projects (e.g., NOC or call center setup, system integrations, or automation initiatives).
Strong familiarity with Network Operations Center (NOC), Customer Service, and Technical Support functions and workflows.
Experience with Zoho Projects (or similar platforms such as Asana, Smartsheet, or Jira).
Proficiency in Microsoft Excel, Microsoft Project, and other Microsoft 365 applications.
Excellent communication, organizational, and time management skills.
Ability to coordinate across multiple departments with technical and non-technical stakeholders.
Strong analytical and problem-solving abilities with a focus on execution and results.
PMP or other project management certification is a plus.
JOB DETAILS AND PHYSICAL REQUIREMENTS
This has no travel requirements.
Must be authorized to work in the United States.
This is a staff position.
This is a Nonexempt position.
This is a Full-Time position.
This is a Remote position.
The schedule for this position is based on company requirements for the role. At this time the schedule is Monday through Friday with occasional weekend availability as needed to fulfill the core duties of the role.
This position requires the ability to sit and work at a desk for extended periods of time, using a computer and other office equipment.
This position requires the ability to perform fine motor tasks, such as typing or using a mouse, for extended period of time.
ABOUT VERO
Vero Broadband was formed to fill a need in unserviceable and underserved communities where access to affordable, reliable broadband simply does not exist. Our goal is to bring the highest quality fiber optic-based broadband services to these communities. In addition, Vero strives to enhance communities by becoming an active partner in these communities by adding jobs, supporting local causes, and helping improve the connectivity of schools and rural healthcare as well.
NOTICES
Vero participates in E-Verify. Vero will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. For more information about E-Verify, please visit: ****************
This position requires the ability to pass a standard background check upon offer of position.
At least 2 professional references are required.
CORE COMPETENCY DEFINITIONS
Safety and Security: Employees with a competency of safety and security are able to observe safety and security procedures, report potentially unsafe conditions and use equipment and materials properly. At intermediate levels that can determine appropriate action beyond guidelines. At higher levels of competency, employees make proactive suggestions to improve safety and security within their department or across the organization.
Quality of work: Employees with high quality of work demonstrate accuracy and thoroughness in their work product. They look for ways to improve and promote quality and can apply feedback to improve performance. A stronger employee will monitor their own work to ensure quality.
Results-oriented: Employees who are results-oriented focus on achieving results for the organization or team. Most employees routinely achieve their goals and gradually move on to more challenging tasks. More results-oriented employees go beyond that baseline to deliver exceptional value in their daily work.
Auto-ApplySenior Advisor, Business Development - Remote - Chicago
Remote job
Reporting to Business Development manager, the role of Senior Advisor - Business Development is to drive the strategic engagement between assigned customers and APLL. Driving the growth/expansion of relevant APLL solutions, in partnership with your key customer. This position will apply business strategies with a longer-term focus aligned to the organization's vision.
General Experience:
Preferred Over 3 years to 6 years
Preferred Experience in Logistics, Transportation, and International Business
Previous experience using CRM with accuracy and timeliness of input
Preferred Experience in selling Order Management solutions
Candidates must be within 250 miles of an APL Logistics facility or office.
The typical starting salary range for this position is: $98,280 - $140,400.
The actual salary offer will take into account multiple factors including skills, experience, and location. Please note that the salary details listed in role postings reflect the base salary only, not total compensation, which includes bonus and benefits.
Candidates are eligible for the following benefits:
• PTO
• 6 days sick time
• 9 paid holidays
• 1 paid "Personal Holiday"
• Company Bonus Plan
• 401(K) SAVE Plan
• Annual Fixed Contribution
• Medical, Dental, Vision, and Life & Disability coverage
• Voluntary Benefits
• Accident/Critical Illness/Hospital Indemnity Benefits
• Tuition reimbursement and student loan assistance
• Employee Assistance Program (EAP)
• Health Savings Account (HSA) with employer funding and wellness incentives
• Flexible Spending Account (FSA)
• Employee Referral Program
Responsibilities:
Monitor and evaluate sales and market data for a specific geographic region and produce reports that will assist management in formulating strategy and identifying areas in the market where business can be developed.
Employ business development plans to identify, evaluate, and structure key transactions to ensure maximum value through the entire product life cycle.
Customer Development and Relationship Management
Develop and implement a relationship management plan for potential customer accounts to build relationships with relevant decision makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues.
Set clear objectives for each call or meeting; tailor standard materials to make presentations to decision makers and influencers within the customer organization.
Develop and implement a customer contact plan to communicate product launches. Act as first point of contact for customer queries and complaints and resolve these, referring complex issues to others and ensuring that the customer receives an appropriate response.
Cross-Functional and Stakeholder Engagement
Engage with different product owners, and obtain / provide advice, insights, suggestions or recommendations on how to better deliver to meet customer needs.
Support a stronger partnership with key clients, so as to maintain customer satisfaction and loyalty.
Auto-ApplySenior Solutions Advisor (Pre-sales Engineer)
Remote job
About the Team
Posit's Solutions Advisor team (SA) aims to reduce the distance between the customers of our Professional Products and our Pro and Open Source offerings.
We help our customers - especially their IT/SysAdmin teams - understand, and evaluate our professional products, starting them on a path toward successful installation and adoption. We aim to bring curiosity and empathy to every customer engagement, learning about the pain the customer experiences trying to get value from Open-Source Data Science.
But that's only half the job.
As we learn about what customers want and need, we use that knowledge to improve our products, documentation, and sales processes.
As a Solutions Advisor, you'll play an important role in both empowering individual customers and making Posit and our products work better in the future.
People who thrive in this role tend to:
Find joy in working directly with customers and prospects in sales cycles. This role is pre-sales focused and at least 50% customer-facing.
Have some exposure to data science. Many people on the team are ex-data scientists, and you'll spend a lot of time talking to customers about data science workflows and use cases. It's worth noting that you won't be doing data science or writing code daily.
Be interested in the server infrastructure and architecture that underlies enterprise data science. Most of our conversations with customers are with IT teams and System Administrators. Some SAs arrive at Posit with limited exposure to these things but have some demonstrated interest (for example, maybe you've run your own RStudio or Shiny server, become an accidental AWS admin, or become the go-to person for help with Docker containers).
Be hungry and humble. Solutions Advising covers an impossibly broad technical scope. Great SAs quickly admit what they don't know and constantly seek to learn more.
Find excitement in having many demands on your time, rather than overwhelm. The SA team has close relationships with almost every other team at Posit. There's no limit to the different projects SAs could take on, being able to choose important things (with help and guidance from managers) and ignore distractions is a key skill for a Posit SA.
What you'll own own:
Technical pre-sales calls where you'll learn what prospective customers want from Posit's Pro products and demonstrate those capabilities to them, advise them on server architectures, and share best practices for doing data science in R and Python using those products.
Responsibility for providing the voice of the customer to other teams at Posit, especially product management and product engineering.
A variety of projects that might include
writing and maintaining documentation, how-to articles, and demos of our products.
working on our internal data science infrastructure - picking up the newest in our Pro Products and preparing them to show to customers.
exploring enhancements and integrations for our Pro and Open Source products, and helping the product teams incorporate what you've learned.
creating and delivering public webinars, talks, and workshops.
What you'll help with:
Driving technology partner collaboration with cloud data providers like Databricks and Snowflake to improve product experience for customers and the co-selling experience for account teams.
Improving our team's processes and tools so our workflows facilitate us doing great work, taking adequate focus time, and having time off to rest and recharge.
Setting the direction of our products by influencing the product management and engineering teams.
You will learn...
So much.
No Solutions Advisor has ever (or ever will) start knowing everything we do. Strong candidates for this role generally have prior experience with most of the things below and have a strong interest in the rest.
How to navigate deeply technical pre-sales customer calls. Even people with substantial customer experience find that Solutions Advising at Posit demands new depths of empathy, curiosity, and clarity of thinking and explanation.
How data scientists work. There is a lot of variety in this ecosystem. You will help customers understand how our tools fit into their current workflows and support the business outcomes they are tasked with. Each industry has its own flavor of regulation and requirements when it comes to code-first analytics.
How to speak fluently about enterprise infrastructure. Solutions Advisors help our customers IT/Admins determine the best product architecture, which requires they speak knowledgeably about integrations to other data (science) tools and platforms, and how to get things done on Linux servers including system administration, authentication, networking, and containerization.
How Posit's Pro Products work. On customer calls, you will be the expert on our Pro Products - explaining how to install and configure them, as well as how they help make life better for data scientists.
What to expect: Within 1 month, you'll…
Meet the rest of the SA team and start meeting Sales, Customer Success, and other nearby team members.
Configure Posit's Pro Products for yourself to start learning the ins and outs.
Have joined dozens of demo calls with data scientists and IT architecture calls with IT/Admins of Posit's Pro products.
Within 3 months, you'll...
Meet a large fraction of the company across Solutions Engineering, Sales, CS, Support, Marketing, Engineering, and more.
Lead technical discovery, product demo, and architecture calls solo, helping our customers evaluate Posit's Pro products.
Begin getting involved with customers who are evaluating our products, guiding them through proofs of concept installations of their trial environments.
Within 12 months, you'll…
Contribute to projects in roles of escalating size and scope.
Take on larger, more strategic, and higher-touch engagements with customers and partners.
Posit offers competitive compensation with extensive human-first, people-focused benefits to prioritize your personal and financial well-being. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. This hiring range reflects base salary and assumes that the job will be performed in the United States. This role has an expected 75/25 pay mix.
Hiring Range$132,700-$175,120 USDWorking at Posit:
We welcome all talented colleagues and are committed to a culture that represents diversity in all its forms.
We prioritize giving ourselves “focus time” to get deep work done. We minimize meetings and attempt to operate asynchronously.
We are a learning organization and take mentorship and career growth seriously. We hope to learn from you and we anticipate that you will also deepen your skills, influence, and leadership as a result of working at Posit.
We operate under a unique sustainable business model: We have over 50% of our engineering dedicated to creating free and open source software. We are profitable and we plan to be around decades from now.
Posit is a Public Benefit Corporation (PBC) and a Certified B Corporation , which means our open-source mission is codified into our charter. As a result, our corporate decisions balance the community's interests, customers, employees, and shareholders. Hear more about why we think this matters here.
Notable: We offer competitive compensation with extensive human-first, people-focused benefits to prioritize your personal and financial well-being. These benefits apply to full-time positions only.
100% of medical, dental, and vision insurance premiums are covered for employees and their families! Fertility and gender-affirming healthcare is included in all of our plans.
Supplemental mental health and wellness benefits are available via Ginger even if you don't opt in to our insurance plans, including Ginger for teen family members.
Posit's gender-neutral paid parental leave policy covers all new parents, including foster and adoptive parents.
All full-time employees are eligible for 401k enrollment starting on day one.
After six months of employment, Posit provides a substantial yearly match to employee 401K contributions.
An annual profit-sharing bonus for employees recognizes our team's contributions to company performance across the year.
We are a 100% distributed team. You are also welcome to come into our Boston office.
We offer a $400 monthly reimbursement for coworking space rental if you prefer to work away from home.
Our Lifestyle Savings Account offers an initial deposit of $1800 and then an additional quarterly stipend of $375 to cover the costs of professional development, wellness, financial health, charitable giving, and remote work support.
We provide a flexible environment with a generous vacation policy that encourages a minimum of four weeks PTO per year plus 15 paid company holidays.
Are you excited about this role but not sure if your experience aligns with every qualification in the job description? That's okay. We know multiple perspectives are essential for a thriving organization and we'd still love to hear from you!
Posit is committed to being a diverse and inclusive workplace. We encourage applicants of different backgrounds, cultures, genders, experiences, abilities, and perspectives to apply. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed.
Posit Software, PBC participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.
E-Verify Participation Notice (English/Spanish)
Right to Work Notice (English/Spanish)
#LI-REMOTE
Auto-ApplyMultiple Roles - Tech Project Management Student Support
Remote job
edX, part of 2U Inc., works with respected universities and organizations to deliver innovative, skills-based training to a community of over 45 million learners around the world to support them at every stage of their lives and careers. edX delivers boot camps through an immersive learning experience with expert services and valuable resources. As of 2021, graduates have been hired by 6,700+ companies, including more than 62% of the Fortune 100.
***Internal and External Candidates must be authorized to work in the US to qualify for a Central Support Role*** Are you an experienced tech project manager who is passionate about education and making an impact? Do you love empowering others to find life-changing opportunities? Then one or of these positions may be for you! We believe learning a new skill, like tech project management, should be exciting and engaging - and that starts with the instructional staff. You'll notice that prior teaching experience isn't a prerequisite to being a TA. If you bring knowledge, strong communication, and a positive energy to the classroom, you're going to help students along their transformative path to a successful and rewarding career. We'll provide the training, lesson plans, and tools to support you on your journey of impacting lives in the classroom.
To learn more check out the program under the Tech Project Management section here. Below you will find a brief overview of each role with more detail to follow once you are scheduled for a phone conversation with a recruiter.
Our Teaching Assistants are present during class hours and help the Instructors facilitate the lessons and are a valuable resource for students during project group work sessions.
Our Tutors support students enrolled in University Bootcamps across the globe by meeting 1:1 with student/s in Zoom (schedule based on need/availability) to provide support.
Our Learning Assistants support students enrolled in University Bootcamps across the globe via Slack and on a structured schedule(multi shift options to choose from).
Our Graders support students in University Bootcamps across the globe by providing students with assignment grades and feedback that is detailed, clear, and supports the journey of learning(flexible schedule).
Skills & Requirements
At least 6 months of experience related to the program you wish to interview for (some roles will require more than 6 months experience)
Some familiarity with most or all of the program technologies listed above for your program of choice
Must have excellent Time-Management
Stable internet connection required
Flexibility in schedule
This is a remote part time position (W2 based employment)***must be authorized to work in the U.S.***
Other Perks:
Hone your own skills by teaching and mentoring others
Gain access to thousands of tech professionals around the globe that make up our instructional staff network
Hourly salary only: In Colorado, the anticipated hourly salary for this role is ($20/hr). Note: The final compensation for this position may consider factors including the geographic location where the work is performed (candidate's assigned office) and prior work experience of the candidate
*You must apply in your FULL LEGAL NAME*
Your full legal name must be the EXACT name and spelling as listed on your government issued ID Card, birth certificate, name change order, adoption decree, naturalization or immigration documentation. Initials are not acceptable unless initials are part of your full legal name.
*2U Diversity and Inclusion Statement*
At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we've taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike.
2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: ********************.
*You must apply in your FULL LEGAL NAME*
Your full legal name must be the EXACT name and spelling as listed on your government issued ID Card, birth certificate, name change order, adoption decree, naturalization or immigration documentation. Initials are not acceptable unless initials are part of your full legal name.
Auto-ApplySenior Wealth Advisor
Remote job
Succession Planning for Retiring Advisor
3B+ AUM Registered Investment Advisor serving high net worth and ultra high net worth clientele is seeking a Senior Wealth Advisor to inherit clients as part of succession planning for a retiring advisor. Additionally, there is a strong flow of leads from internal CPA's and newly purchased CPA's firms.
Clear track to equity partnership
Highlights
The RIA is the Wealth Management Division of a Nationally Ranked Fastest Growing Accounting Firm Nationwide.
Provide holistic wealth management services, including financial planning, estate planning, investment management, retirement planning, and proactive tax planning.
Collaborative, collegial culture, fully remote opportunity
Requirements
Strong planning capabilities, CFP preferred
Track record of successful business development
Senior Implementation Advisor
Remote job
Higher Logic has been the industry leader in building community and engagement solutions since 2007.
We're a thriving company made up of authentic people and unique perspectives. We have a shared passion for bringing people #AllTogether to create meaningful connections and rich discussions, unlocking the knowledge of this group.
Our team is made up of motivated individuals who share their expertise and live our values every day. We help our customers create human-focused experiences to build lasting bonds between their customers, members and employees.
Company Description
Higher Logic has been the industry leader in building community and engagement solutions since 2007.
We're a thriving company made up of authentic people and unique perspectives. We have a shared passion for bringing people #AllTogether to create meaningful connections and rich discussions, unlocking the knowledge of this group.
Our team is made up of motivated individuals who share their expertise and live our values every day. We help our customers create human-focused experiences to build lasting bonds between their customers, members and employees.
Job Description
The Sr. Implementation Advisor is responsible for driving the implementation and deployment of Higher Logic's private white-label community software for assigned customers*. These roles will provide the front-line relationship, serving as the primary point of contact for assigned customers and is responsible for achieving the highest level of satisfaction through excellent service, efficient implementation and product knowledge
ESSENTIAL DUTIES AND RESPONSIBILITES
Serve as the primary project manager to assigned customers while coordinating multiple, simultaneous implementations of the Higher Logic product suite.
Define, plan and implement the deliverables and tasks required for successful implementations using a standard project management methodology to guide projects in a consistent and organized manner.
Effectively communicate project expectations to internal and external project team members in a timely and clear fashion.
Understand existing processes and recognize and propose changes to improve quality, reduce costs, and accelerate timelines as well as share best practices and product knowledge with peers and team members.
Provide user training via the Web or on-site for onboarding and the effective use of the software and best practices.
Elicit feedback from the customer relating to the project implementation, end-user adoption, and satisfaction with the product during and after implementation.
Work closely with the development and technical support to resolve technical product issues, and test new features, produce and maintain documentation, and report bugs.
Experienced resource to implementation project managers and specialists for training and instruction of project management best practices.
May serve as the escalation path for implementation team regarding questions, client issues, and concerns.
Conduct all business in accordance with Higher Logic policies and procedures.
All other duties as assigned.
KNOWLEDGE AND ABILITIES REQUIRED:
Excellent communication skills, both verbal and written.
Accepts responsibility, is self-motivated and accountable for achieving implementation and customer satisfaction targets.
Strong interpersonal abilities to facilitate extensive interactions across the organization and with multiple customers.
Strong commitment to accuracy and a high level of attention to detail and the ability to work independently and unsupervised.
Results-oriented, excellent ability to utilize and manage the organization's resources to achieve goals.
Self-motivated with strong critical thinking and problem-solving skills.
Fundamental understanding of HTML and CSS required.
EEO Disclosure
Higher Logic is committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Higher Logic is committed to ensuring that its application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing **************************
Auto-ApplySenior Wealth Advisor - Remote Licensed Position
Remote job
Company DescriptionJobs for Humanity is partnering with Empower to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Empower
Job Description
Grow your career with a growing organization
Whether they're helping people reach their long-term financial goals or providing personal wealth management strategies, every associate contributes to changing the lives of those we serve for the better. When it comes to job satisfaction, that's hard to beat. And from a personal satisfaction perspective, you'll enjoy the freedom to support causes that matter to you and experience a truly inclusive work environment. Your future starts now.
The Senior Wealth Advisor with Empower works with individual consumers to ignite a plan to document and meet financial goals and consolidate assets with Empower. The Senior Wealth Advisor utilizes proper licensing, certifications, and industry leading financial tools to develop a deep understanding of customers and provide solutions to improve their financial outlook.
In this role, you will not manage a book of business, but will focus on providing solutions to our customers. A successful Advisor quickly and effectively delivers excellent conversations with customers regarding benefits of consolidating accounts to meet financial goals simply and effectively. Success in the role is measured by successful consolidation of outside accounts.
What You Will Do:
Cultivate relationships by prudently addressing customer needs, while maximizing the use of Empower products and service benefits available.
Drive scheduled appointments that require one to uncover outside asset opportunities, close on the outside opportunities identified, and seamlessly quarterback the onboarding of outside assets.
Demonstrate holistic knowledge of goal-based planning by presenting solutions for all types of savings goals, including education planning, retirement planning, and other intermediate to long term savings goal planning.
Implement Empower's conversation model and interactive planning tools to identify participant needs and deliver on appropriate next steps.
Diligently manage time and pipeline to prioritize day based on customer's needs and likelihood of expanding relationship with Empower.
Govern the process (using SalesForce CRM) to document conversations, follow up appropriately with clients in the processes of bringing over accounts, and effectively follow up on opportunities not yet closed.
Partner with relationship management and advisory teams to prioritize appointments that will consolidate outside assets and seamlessly hand back off to the relationship management team once assets are closed.
Deliver on bi-monthly sales and conversation targets to earn incentive compensation.
Other duties as assigned which may involve some or all of the following: staff meetings, product seminars/training, meeting all federal and state requirements as they pertain to securities and insurance regulations etc., in support of strategic department and firm initiatives.
What You Will Bring:
Bachelor's degree or an equivalent combination of education and professional work experience.
3+ years of financial industry experience with demonstrated sales success.
Exceptional listening, verbal, and presentation skills.
In-depth understanding of retail investment vehicles and qualified retirement plans.
FINRA Series 7, 63, and 65 registrations.
FINRA fingerprinting required.
What Will Set You Apart:
A passion for helping mass-affluent customers structure and reach intermediate to long term savings goals.
Motivated, self-starter with the drive to thrive in a high velocity, senior sales environment.
Desire to quickly learn and implement new financial tools, computer systems, and conversation expectations.
Team-first and customer-first mentality to preserve and enhance Empower's phenomenal culture and customer-centric values.
Exceptional organizational and interpersonal skills with a working knowledge of retirement plans.
What we offer you
We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.
Medical, dental, vision and life insurance
Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
Tuition reimbursement up to $5,250/year
Business-casual environment that includes the option to wear jeans
Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
Paid volunteer time - 16 hours per calendar year
Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities.
Base Salary Range
$81,000.00 - $99,000.00
The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.
Equal opportunity employer
•
Drug-free workplace
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.
***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***
Want the latest money news and views shaping how we live, work and play? Sign up for Empower's free newsletter and check out The Currency.
Workplace Flexibility: Remote
Software Engineering Senior Advisor
Remote job
Data and Analytics Engineering at Cigna is looking for a strong software engineer who can solve complex problems, inspire other engineering talent, and deliver business capabilities that improve access to high performing providers and increase healthcare affordability. This role is the perfect blend of software development, data engineering, business analytics, and delivery execution. It is a great opportunity for someone who wants to be challenged, drive change, and deliver value that is tangible.
You will drive design, and develop applications that provide Cigna with competitive analytics and intelligence used to create more cost effective products, increase member affordability, and optimize market growth strategies. You will have the opportunity to design, develop, and deploy new applications and features that will directly impact and drive Cigna's competitive decisions within the marketplace, and ultimately provide better and more affordable healthcare.
Cigna uses a variety of technologies, from big data to the latest web frameworks. You will get to build state-of-the-art technology that is scalable and robust, utilizing cloud infrastructure, and full automation.
Core responsibilities:
As a lead software engineer, you will help develop an integrated solution strategy to support next-generation reporting and analytical capabilities on an enterprise-wide scale. You will deliver user-oriented products in a fast-paced and agile environment.
Data and analytical capabilities and architecture
Developing rock-solid, scalable systems
Drive opportunities to revolutionize workflow with embedded analytics, machine learning, and AI
Enforce modern delivery practices such as continuous integration, behavior/test driven development
Ideal Candidates Will Offer:
Attributes:
LOVES data, analytics, building self-service tools and web application platforms using the latest technologies
Solid managerial and/or mentorship experience
Boundless intellectual curiosity to continually explore how to do things better, bigger, faster and cheaper
A strong voice for data integrity and reporting quality utilizing best practices and industry standards
A “roll-up your sleeves and get the job done” mentality
Enjoys speaking with customers to understand how we can best meet their needs
Team player and motivator who inspires, embraces diversity of thought, and fosters a culture of creativity
Requirements:
5+ years of experience in software development
Extensive experience in modern web development frameworks: React, Angular, Node.js, Django, etc.
Extensive experience with a scripting language: Javascript, Python, Ruby, Perl, etc.
Extensive experience with an object oriented language: C++, Java, Scala, or other OO compiled language
Data mining and SQL experience
Familiarity with Visualization Libraries: D3, Shiny, Tableau, etc.
Knowledge and experience with agile development process
Bachelor's or Master's degree in Computer Science or equivalent in education and experience
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Auto-ApplyArchitecture Senior Advisors
Remote job
The job profile for this position is Architecture Senior Advisor, which is a Band 4 Contributor Career Track Role with Cigna-Evernorth Services Inc. Responsibilities- * Conduct internal client assessments which include as-is, to-be, gap analysis phased technology plans, project plans, and audit documentation.
* Responsible for identifying gaps and issues, recommending areas of opportunity, determining potential timing of improvement initiatives, and defining the costs and benefits of proposed solutions.
* Act as a technology partner between the Contact Center Business Leadership and Technology teams to aid in planning, coordinating, and directing the delivery of highly complex business solutions to meet Contact Center needs.
* Actively govern the IT elements of the project through its life cycle, ensuring the delivered solution is aligned with architecture and standards.
* Utilize Contact Center systems such as Contact Routing, CTI, Automatic Call Distribution (ACD), Interactive Voice Response (IVR), Call Recording, Workforce Management, and Quality Assurance for multi-channel contact management of voice, email, chat, SMS messaging, etc.
* Provide guidance, thought leadership and operational support for internal and external customers. Provide development of strategic designs.
* Conduct iterative reviews and revisions of design documentation.
* Drive large contact center projects from an architecture and design perspective including call routing, multi-platform contact centers, inbound/outbound self-service/queuing and applications, agent desktop, courtesy callback, IVR, and deployment approach.
* May work remotely.
Qualifications-
Requires Bachelor's degree or foreign equivalent in Computer Science, Computer Engineering, or a closely related field and 7 years of IT experience. Must have experience with: Dell Boomi; Glue; Kong; Amazon AWS API; HTML5; CSS3; JavaScript; Bootstrap; jQuery; LESS; Angular; ReactJS; C#; .Net; MySQL; MongoDB; SQL Server; AWS; Azure; GitHub; Jenkins; GitLab; Confluence Documentation; SharePoint Documentation; Security Designs and Documentation; API (REST & SOAP); Twilio; managing healthcare project standards; HIPPA compliance norms; and reviewing Business Associate Agreement ("BAA") documents.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Auto-ApplySenior Manager, Technology Strategy Analyst
Remote job
Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website ********************************** or follow us on LinkedIn.
Job Duties and Responsibilities:
Act as the primary liaison to the organization, representing your clients needs and driving alignment with broader capabilities and initiatives.
Consult on strategic business priorities to identify solutions that offer the highest value and greatest impact.
Facilitate collaboration across stakeholders and teams to ensure seamless execution, prioritization, and follow-through of efforts.
Monitor progress and outcomes to ensure solutions are delivering value and meeting the needs of stakeholders.
Educate business partners in BI tools, capabilities, and data literacy concepts to foster a culture of data-driven decision-making.
Help define, refine, and translate business needs into data questions, metrics, and solutions that align with Operational goals.
Identify overlapping business needs and opportunities to scale solutions across teams for greater efficiency and impact.
Serve as a change agent - helping leaders adopt new ways of thinking about and using data through consultative guidance and empathetic support.
Stay informed about the IT roadmap and upcoming initiatives to proactively guide business partners and manage expectations.
Maintain clear, concise documentation of needs and decisions.
Knowledge and Skills
Proficient in tools such as Excel, PowerPoint, and data visualization platforms (e.g., Tableau, PowerBI); not expected to be a technical expert but comfortable working within a business intelligence ecosystem.
Strong understanding of how data and analytics support business operations, particularly within underwriting domains.
Strategic thinker with strong problem-solving skills and a systems mindset; able to ask the right questions, synthesize insights across lines of business, and guide stakeholders through ambiguity.
Solid understanding of financial services product offerings, distribution channels, and the competitive landscape, with the ability to translate external trends into internal strategy
Familiarity with one or more operational domains (e.g., Pharma, Biotech, or Life Science etc.), with the ability to tailor analytics solutions to the unique needs and workflows of each area.
Proven ability to communicate the strategic value of data and analytics, and to guide cross-functional stakeholders in developing and adopting data strategies across business units.
Exposure to business intelligence concepts such as KPIs vs metrics, data governance, or data literacy.
Excellent communication and interpersonal skills, with the ability to build trust, influence without authority, and communicate complex concepts clearly to non-technical audiences.
Excellent documentation skills with the ability to clearly capture and communicate business needs, statuses, and outcomes to both technical and non-technical audiences.
Strong organizational skills and ability to manage multiple initiatives while maintaining attention to detail and a focus on value.
Ability to navigate complex stakeholder environments and drive alignment across diverse perspectives.
Experience in supporting change management efforts or influencing adoption of new tools, processes, or cultural shifts.
Adept at identifying themes, synthesizing information, and drawing meaningful insights from conversations and data.
Education level and/or relevant experience(s):
8+ years of experience in business intelligence, internal consulting, relationship management, or strategy-focused role
3+ years of demonstrated ability to think strategically, connect solutions to business outcomes, and guide stakeholders through ambiguity.
2+ years of experience delivering business updates to leadership, including crafting concise executive summaries for senior stakeholders.
2+ years of experience supporting a large-scale enterprise initiatives.
The base salary range for this role is $153,200 to $191,500. Base salary is part of our total rewards package which also includes the opportunity for merit-based salary increases, short incentive plan participation, eligibility for our 401(k) plan, medical, dental, vision, life and disability insurances and leaves provided in line with your work state. Our robust time-off policy includes flexible paid time off, 11 paid holidays plus additional time off for a shut-down period during the last week of December, 80 hours of paid sick time upon hire and each year thereafter. Total compensation, including base salary to be offered, will depend on elements unique to each candidate, including candidate experience, skills, education and other factors permitted by law.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Confidential Data: All information (written, verbal, electronic, etc.) that an employee encounters is considered confidential.
Compliance: Achieve and maintain Compliance with all applicable regulatory, legal and operational rules and procedures, by ensuring that all plans and activities for and on behalf of Sumitomo Pharma America (SMPA) and affiliates are carried out with the "best" industry practices and the highest ethical standards.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Mental/Physical Requirements: Fast paced environment handling multiple demands. Must be able to exercise appropriate judgment as necessary. Requires a high level of initiative and independence. Excellent written and oral communication skills required. Requires ability to use a personal computer for extended periods of time.
Sumitomo Pharma America (SMPA) is an Equal Employment Opportunity (EEO) employer
Qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
Auto-ApplySenior Analyst, Emerging HR Technology and AI Innovation
Remote job
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
The Senior Analyst, Emerging HR Technology and AI Innovation will evaluate and shape the use of emerging technologies across the talent technology landscape and beyond. This includes Workday, ServiceNow, Cornerstone, and other platforms, as well as emerging areas such as AI, automation, and next-generation workforce tools.
This role is for someone passionate about technology, curious about what's next, and skilled at translating ideas into actionable recommendations. The senior analyst will lead pilots, evaluate vendors, and synthesize findings into clear recommendations that expand our technology offerings and elevate the employee experience. This role will partner closely with HRIS, integrations, and analytics teams, providing structured support and insights that enable those teams to act.
Key Responsibilities
Identify, pilot, and deploy AI-driven tools and agents to elevate the employee experience and unlock smarter, faster ways of working
Research vendor roadmaps, platform releases, and broader trends across Workday, ServiceNow, Cornerstone, and other platforms
Monitor vendor roadmaps and broader trends in AI, automation, and workforce tools
Evaluate unused or underutilized functionality, recommend activation, and assess business impact
Partner with stakeholders to align emerging tech opportunities with business needs and priorities
Lead proof of concepts and pilots, coordinating stakeholders and documenting business outcomes
Evaluate new tools and vendors, preparing structured recommendations on fit, value, and trade-offs
Translate findings into executive-ready cases, presentations, and documentation that inform decision-making
Synthesize insights into strategic narratives, tying emerging tech to organizational priorities
Maintain and update a portfolio of opportunities, pilots, and outcomes
Share insights across Talent Technology and stakeholders to build readiness for adoption
Pursue ongoing learning and exploration in emerging technologies, with the ability to guide others
Qualifications
3 to 6 years of experience in Talent Technology, HR Operations, or related HR systems/project work
Bachelor's degree in HR, Business, Project Management, CS/MIS, or related field required; Master's degree a plus
Demonstrated curiosity and passion for technology, with the ability to connect emerging tech to business needs
Familiarity with Workday or other enterprise HCM platforms; broader knowledge of HR systems landscape preferred
Strong communication skills with experience presenting to technical and non-technical audiences
Ability to lead pilots, vendor evaluations, or small projects, and deliver executive-ready recommendations, presentations, and documentation
Self-starter with the ability to manage competing priorities and operate with greater independence
Receptive to feedback, adaptable, and able to influence outcomes in a fast-paced environment
Resourceful and able to operate with limited guidance while supporting leadership decisions
You'll Love This Role If
You thrive at the intersection of HR, technology, and AI
You move ideas from concept to execution and see pilots through to adoption
You stay curious about what's next in tech and look for ways to make it real
You connect systems, data, and people to create solutions that work at scale
You care less about maintaining what exists and more about building what's next
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at **************************************************
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $95,400 - $163,900
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
Auto-ApplySr. Technology Application Analyst (SAP Success Factors)
Remote job
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?
Job Summary
The Senior Technology Application Analyst plays a crucial role in managing and supporting various technology applications within an organization. This position typically focuses on ensuring that applications are running smoothly, troubleshooting issues, and optimizing the performance of technology solutions to meet business needs.
Compensation
This is a full-time, exempt remote position.
The expected base salary range for this role is $95,000 to $120,000 USD per year.
Actual compensation within this range will be determined based on factors such as experience, skills, education, and internal equity.
In addition to base salary, employees in this position are eligible for:
Comprehensive benefits package, including:
Medical, dental, and vision insurance
401(k) plan with employer match
Paid time off and paid holidays
Responsibilities
Application Support and Maintenance: Oversee day-to-day operations of assigned applications, ensuring they function efficiently. Handle application configuration, updates, and user access management.
Troubleshooting and Problem Resolution: Diagnose and resolve application-related issues, collaborating with end-users, development teams, and vendors as needed.
Performance Monitoring and Optimization: Monitor application performance metrics, identify bottlenecks, and implement performance improvements to maintain system efficiency.
Documentation and Reporting: Create and maintain documentation for applications, including workflows, troubleshooting guides, and support procedures. Regularly report on application performance and usage.
Collaboration with Development Teams: Coordinate with developers, architects, and other stakeholders to ensure application integration aligns with organizational goals and technology standards.
Change Management: Work within established processes to implement application changes, updates, or upgrades, including testing and validation to minimize disruption.
Software Development Lifecycle (SDLC): Familiarity with SDLC methodologies, including Agile, DevOps, and Waterfall approaches, as they apply to application deployment and updates.
Troubleshooting and Debugging: Ability to diagnose issues in software and systems, with experience in using monitoring and logging tools.
Act as SME for the implementation of the module, hosting video conference calls, workshops, and other meetings as needed.
Run regular audits and QA testing to ensure the application is functioning as required.
Minimum Requirements
Minimum of 10 years' experience in Computer Science or related field required.
Minimum of 5 years' experience in SAP SuccessFactors EC.
Strong interpersonal, communication and presentation skills.
Familiarity with Project management principles and communication. Need to have a strong analytical mind and problem-solving skills.
Understanding of Microsoft Fabric, including Power Automate and Power BI.
Six Sigma training.
Knowledge of system design, development, implementation, and user support principles and practices.
Physical Requirements/Working Conditions
Remain in a stationary position 50% of the time.
Occasionally move about inside the office to access filing cabinets, office machinery, etc.
Walk short distances.
Reach above and/or below the shoulder.
Sit and/or stand for short or extended periods.
Lift/carry/move objects, files, and documents up to 25 pounds.
Work in an office environment using standard office equipment.
Maintain regular and punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
This position requires some travel; the ideal candidate can travel for key meetings and at leadership requests. Travel ~20%.
Perks & Benefits
Want your pay in advance?
Access your pay when you need it through DailyPay app!
Are you a top performer who thrives on recognition?
On the spot awards offered through the Awardco Platform including gift cards and more!
Need quality medical care?
Multiple options for both full and part-time employees!
Want WFS Employee Extras?
Travel Discounts, Pet insurance, Discount Shopping & More!
Looking to stay healthy and improve your life?
Wellness Programs offered to all employees!
Want to invest in your future?
401k program offered with company match!
Looking to grow and have a career with us?
Opportunity for Internal Mobility and transfers available!
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.
Sr. or Technical Analyst II - Congestion Hedging- Remote Eligible
Remote job
Southwest Power Pool (SPP) is about more than power. We're about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas' Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!
We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way.
We believe in supporting our employees through a fantastic benefits package:
Competitive and transparent pay with bonus opportunities
Excellent insurance package including three great medical plans to choose from, employer-paid short-term disability, long-term disability, and life insurance
Relocation bonus (if applicable)
Hybrid working environment for positions that are eligible
Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a pension (defined benefit plan) fully funded by SPP
COMPENSATION INFORMATION
The salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process.
Technical Analyst II - Pay Range: $ 76,000 - $ 96,900
Sr. Technical Analyst - Pay Range: $ 95,200 - $ 123,700
Join our team as a Technical Analyst in Congestion Hedging!
Southwest Power Pool (SPP) is seeking a detail-oriented and analytical Technical Analyst - Congestion Hedging to join our Integrated Marketplace team. This position plays a critical role in the development, implementation, and analysis of Congestion Hedging markets including Auction Revenue Rights (ARRs) and Transmission Congestion Rights (TCRs).
The successful candidate will work closely with internal departments and external stakeholders to manage financial, operational, and regulatory aspects of the Congestion Hedging process. This role involves technical system oversight, market analysis, regulatory compliance, and stakeholder support.
Key Responsibilities:
Develop and support ARR/TCR tools and processes.
Operate and monitor TCR market activities.
Analyze auction results and funding performance.
Ensure compliance with regulations and internal controls.
Support audits and maintain documentation.
Collaborate with internal teams and external stakeholders.
Provide training, reporting, and technical support.
To be successful as a Technical Analyst in Congestion Hedging we're looking for:
Bachelor's degree in economics, mathematics, engineering or other related field
Technical Analyst II - Two (2) years of job-related work experience - not eligible for remote work
Sr Technical Analyst - Six (6) years of job-related experience with at least three (3) years of industry experience.
Proficient at organizing and conducting technical and analytical studies
Knowledge of electric market concepts and ability to apply understanding in unique analysis
Ability to support diverse team members, stakeholders and manage complex analysis projects
Strong facilitation skills
Strong organizational skills
Flexibility and ability to function with constantly changing and multiple priorities
Strong inter-personal and teamwork skills
Excellent written and verbal communication skills
Proficiency in business acumen and professional conduct
Competent working skills with communication and data handling software such as Microsoft Office© Word, Excel, Project and Access
Preferred:
Advanced degree in economics, math, engineering or other related field of study
Knowledge of electricity market, hedging strategy and software programming (VB, C, C++, SQL)
Experience with data handling and analysis of large data sets
Position Type and Expected Hours of Work:
This is a full-time position. Days and hours of the workweek are Monday through Friday; 8:00 a.m. to 5:00 p.m. Working extended hours may be required.
Travel Requirement:
This position requires moderate travel (approximately 10-15%)
SPP is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us at ********** and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).
At SPP we believe in a culture of belonging. Learn more here: Culture of Belonging - Southwest Power Pool .
Full job descriptions will be made available to those selected for an interview.
Senior Technical Lead/Analyst - Hybrid (DMV)
Remote job
Halvik Corp delivers a wide range of services to 13 executive agencies and 15 independent agencies. Halvik is a highly successful WOB business with more than 50 prime contracts and 500+ professionals delivering Digital Services, Advanced Analytics, Artificial Intelligence/Machine Learning, Cyber Security and Cutting-Edge Technology across the US Government. Be a part of something special!
Job Description
The ideal candidate blends strong analytical capabilities with hands-on development experience and advanced communication skills. This role requires the ability to understand mission needs, translate them into technical requirements, lead collaborative Joint Application Design (JAD) sessions, and support development and implementation across dynamic system environments.
The Technical Lead / Analyst will work closely with stakeholders, product owners, developers, and data engineers to deliver modern, secure, scalable solutions that meet government objectives and end-user needs.
Key Responsibilities
Lead and participate in requirements elicitation, JAD sessions, and technical discovery workshops to align business needs with technical solutions.
Analyze mission workflows, system requirements, data dependencies, and architectural components to define scalable, secure, and maintainable solutions.
Design, build, and maintain data pipelines and integration layers (ETL/ELT) across diverse data sources and environments.
Develop code, automation scripts, and logic components, primarily in Python, SQL, and PySpark/Spark.
Build and enhance operational applications, dashboards, and workflows-leveraging low-code/no-code capabilities and custom software where required.
Develop, maintain, and refine system and technical documentation, including requirements, data models, interface specifications, and workflows.
Produce high-quality technical writing and contribute to user guides, SOPs, and process documentation.
Support and guide architecture decisions related to cloud platforms (AWS/Azure), data pipelines, application layers, and security requirements.
Collaborate with development teams, providing code review, architectural input, and solution guidance.
Support machine learning/AI model integration and deployment workflows (as applicable).
Assist with platform configuration, ontology design, data modeling, and governance in Palantir Foundry.
Ensure solutions meet cybersecurity, compliance, and data-governance requirements.
Required Qualifications
Must hold a current Secret Clearance
Must live within the DMV area
Bachelor's Degree in Computer Science, Information Systems, Engineering, or related field preferred
Relevant certifications beneficial (AWS, Azure, Agile, Data Engineering, etc.)
Strong experience conducting business and technical analysis in complex system environments.
Excellent communication, technical writing, and documentation skills.
Demonstrated ability to translate mission requirements into technical solutions and workflow designs.
Proficiency in:
Python (core)
SQL
PySpark / Spark
JavaScript/TypeScript and modern frameworks (e.g., React) preferred
Experience developing operational applications and dashboards.
Strong understanding of system architecture, data modeling, and data security principles.
Ability to work effectively with end users, technical teams, and leadership stakeholders.
Prior experience working with cloud environments (AWS and/or Azure).
Desired Qualifications
Familiarity with Palantir Foundry, including:
Ontology modeling and management
Pipeline Builder / Data integration patterns
Operational application development (low-code + custom)
Agile delivery experience and/or experience in government IT programs
Halvik offers a competitive full benefits package including:Company-supported medical, dental, vision, life, STD, and LTD insurance Benefits include 11 federal holidays and PTOEligible employees may receive performance-based incentives in recognition of individual and/or team achievements.401(k) with company matching Flexible Spending Accounts for commuter, medical, and dependent care expenses Tuition AssistanceCharitable Contribution matching
Halvik Corp is an
equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Halvik's pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.