Senior Technical Advisor remote jobs - 524 jobs

Are you ready to use your technical skills to help protect lives and support communities during critical events? At Everbridge, we're looking for a Norwegian-speaking Technical Support Engineer (TSE) currently living and authorized to work in Norway to join our high-impact team. In this role, you'll support cutting-edge, mission-critical systems that help governments and agencies save lives and keep people safe when it matters most. This is a fully remote position exclusively open to candidates residing in Norway. As a Technical Support Engineer, you'll play a vital role in supporting our Public Warning solutions across Norway and the broader region. You'll work closely with customers and internal teams to ensure performance, reliability, and continuous improvement of our systems. What you'll do: Providing technical support to primarily Norwegian and European customers. Managing and resolving incidents and support tickets according to defined SLAs. Participating in a 24/7 on‑call rotation (one week on duty at a time). Collaborating with Engineering and Product teams to improve platform resilience. Proactively monitoring system performance and identifying issues before they accelerate. Assisting with software upgrades, installations, and platform configurations. Delivering training sessions to clients as needed. What you'll bring: Fluency in Norwegian and English (both written and verbal). Strong communication, presentation, and customer‑handling skills. Excellent organizational and time‑management abilities. Calm and methodical approach to resolving business‑critical technical issues. Experience working in Linux-based environments. Knowledge of IP configuration, VPNs, routing, databases (Oracle/PostgreSQL), and security protocols. Understanding of telecom networks (2G-5G) is a strong plus. Familiarity with Cisco routers/switches, AWS/cloud services, and basic scripting (e.g., Bash, Python) preferred. #LI-HG1 We value our team members and offer an attractive salary package alongside a range of exceptional benefits, including: Private Healthcare Pension Group Life/Income Protection Life & Total Permanent Disability Insurance to protect you and your loved ones. We believe in taking care of our team members, personally and professionally, and are dedicated to providing a supportive and rewarding work environment. Join us in our mission to ensure the safety and security of individuals and organizations across the globe. About Everbridge Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today's unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry's most comprehensive risk data to Keep People Safe and Organizations Running™. For more information, visit ******************* Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. #J-18808-Ljbffr

Languages: Fluent in Russian and English Select your preferred shift (EST): 9am - 6pm, 10am - 7pm, or 6pm-3am. We're Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design. Our platform is trusted by many of the world's leading nonprofits, including UNICEF, the Alzheimer's Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we're recognized not just for our impact - but for the quality of the product we deliver. A Truly Global Product We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe. We're building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps. Our backend is powered by Node.js (Koa, NestJS) and MongoDB. The frontend stack includes Webpack, Vue.js, and React, with nearly all code written in TypeScript. For high-throughput messaging and background processing, we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse, and we use Elasticsearch for search. The Team We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing. Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. Biweekly engineering forums give space to share learnings and celebrate technical achievements. You'll be joining a team where quality, mentorship, and mutual respect come first. About the Role As a Technical Support Engineer, you are more than just a support agent; you are a product expert, a client advocate, and a technical detective. You will be responsible for diagnosing and resolving complex technical issues for our clients, ensuring they can leverage our platform to its fullest potential. You will also be the voice of the customer within our company, providing invaluable feedback that directly influences our product roadmap. What You'll Do Provide Expert Implementation Support: Guide clients on implementing our product across various web platforms, from standard websites to builders like Wix and WordPress. Diagnose and Escalate Bugs: Expertly reproduce technical issues, investigate root causes, and create clear, structured reports for the development team. Deliver World-Class Support: Respond to user requests with empathy and technical precision, digging deep to understand their real needs and guide them to the best solutions. Influence Product Development: Participate in product meetings, bringing valuable user feedback and insights to help shape new features and improvements. Build Our Knowledge Base: Maintain and contribute to our public help desk, FAQs, and internal knowledge base to empower both users and internal teams. Act as a Product Resource: Serve as the go-to expert for product-related questions from other teams within the company. Requirements Excellent Communication Skills: Flawless written and spoken English is essential for communicating with our global user base and internal teams. Relevant Experience: 2 years of experiencein technical support, product support, or a client-facing implementation role. Technical Aptitude: You understand how the web works (HTML, CSS, JS) and ideally have hands‑on experience with web development. You are comfortable diving into technical problems. A Problem‑Solver's Mindset: You have strong analytical skills and an innate curiosity. You don't just answer questions; you investigate the underlying issues. Proactive and Detail‑Oriented: You take initiative, manage your tasks effectively, and have a keen eye for detail. A High Degree of Ownership: Reliability and accountability are critical. We are looking for a professional who takes pride in their work and honors their commitments. Curiosity and a hypothesis‑driven mindset Ability to communicate complex analytical concepts to non‑technical audiences Detail‑oriented with a strong sense of ownership Comfort working in fast‑paced, data‑rich environments Why work with us A strong, collaborative product team that owns what it builds Clear product vision and access to real customer feedback from global nonprofit leaders Flat structure: no politics, just great work with great people Transparent company culture - we share how we're growing, where revenue comes from, and what's next Long‑term focus: we offer equity options and value sustained, meaningful contribution 30 days off 100% paid telemedicine plan Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace. English learning courses Relevant professional education Gym or swimming pool Co‑working Please note: All official correspondence from Fundraise Up will exclusively originate from ******************** domain. Exercise caution and ensure the authenticity of emails claiming to be from our company. #J-18808-Ljbffr

We are seeking a Sr. Technical Support Specialist to help lead our support team and elevate our customer service standards. In this role, you will combine high-level technical troubleshooting with people leadership to ensure our users receive world-class assistance while your team grows professionally. This role involves solving API Integration, digital ordering and loyalty software configuration ONLY. This is NOT a Network or hardware tech position. Restaurant digital software experience required. Company Overview: Incentivio helps restaurants increase revenue and margins by owning the digital guest experience - from branded mobile apps to online ordering, loyalty, delivery, and analytics. Our cloud software platform allows restaurants to launch branded digital guest experiences in weeks, and our restaurant clients hail from all over North America - from Florida to Montreal and British Columbia to San Diego. We're looking for hard-working, self-motivated individuals to join our growing team and help us make a difference in the restaurant industry! Key Responsibilities: Escalation Management: Act as the final point of contact for complex technical issues, coordination with engineering and product teams for resolution. Process Optimization: Design and implement streamlined support protocols, documentation standards, and internal SLAs to improve response times. Data Analysis: Track and report on key performance indicators (KPIs) such as first-response time, ticket volume, and customer satisfaction (CSAT) scores. Strategic Planning: Collaborate with leadership to scale the support department and select/manage the support tech stack (CRM, helpdesk software, etc.) Team Leadership: Mentor and manage a team of support specialists, overseeing daily workflows, performance reviews, and professional development. Job requirements Required Qualifications: Experience: 4+ years in a technical support role, with at least 2 years in a supervisory or managerial capacity in the restaurant industry. Please DO NOT apply if you do not have this requirement !! Technical Proficiency: Deep understanding of Zendesk and CRM tools like Salesforce. Communication: Exceptional verbal and written skills, with the ability to explain technical concepts to non-technical stakeholders. Education: Bachelor's degree in Computer Science, Information Technology or a related field (or equivalent practical experience). Preferred Skills: POS Digital Ordering Integrations Schedule & Benefits: Remote position Health Insurance and 401k available Position Overview: Monitor incoming support tickets to see if they can be resolved or if they will need to be escalated to the Engineering team and identified as a platform bug. Resolving these tickets could include but is not limited to helping configure integrated and non-integrated Marketing Campaigns, issues related to restaurant menus, guiding back-end users on using the platform, or other issues caused by user error. Help clients add additional locations as well as other features of our product (e.g. gift cards, catering, artificial intelligence tools, etc) Investigate and solve potential configuration issues Monitor channels that report on errors clients are experiencing and resolve them on a daily basis Investigate potential bugs and work with the Engineering team and/or Product team to resolve them Refine existing processes and create new processes that allow us to better ensure our client's success in using the platform Participate in and run high-level meetings to identify opportunities to improve the platform to help make our clients more successful Proactively reach out to clients about potential or existing issues and offer potential solutions Work with the development team to document new features and leverage existing tools to inform Customer Success Managers, the sales team, and existing clients about these features All done! Your application has been successfully submitted! Other jobs

As a Tier 2 Senior Technical Support Specialist, you are a technical expert on Conversica's customer support team. You have top-tier diagnostic and troubleshooting skills and a passion for providing best-in-class support and practical solutions for the trickiest tickets. You are proactive, curious, detail-oriented, and a creative problem-solver. You have a lot of knowledge and share it freely and easily - being an SME motivates you. You value teamwork and you are energized about working cross-functionally with other teams to solve problems and achieve great outcomes. If you are passionate about technology and want to impact an evolving support team, this organization is right for you. This is a U.S. based role designed for candidates in the Pacific or Mountain time zones to support full-day technical coverage.Responsibilities Troubleshoot and diagnose non-standard and complex technical issues using internal tools, SQL queries, and external resources. Engage with customers, partners, and internal contacts via email, phone, and live chat to deliver a next-level support experience. Serve as the primary escalation point for Tier 1, handling escalated tickets with professionalism and empathy. Triage and escalate bug and problem tickets to Product and Engineering, including reproducing issues, documenting root causes, and recommending potential fixes. Proactively communicate escalations, outages, and their business impact to leadership and affected stakeholders. Partner with Product, Engineering, and Customer Success teams on high-priority tickets and systemic product improvements. Cultivate a deep knowledge of Conversica's software and mentor Tier 1 support staff, sharing knowledge and coaching on advanced troubleshooting. Analyze ticket trends, conduct root cause analysis, and propose long-term solutions to prevent repeat issues. Document ticket notes and customer interactions thoroughly and accurately in the support ticketing system. Write and contribute content to the knowledge base, including advanced troubleshooting guides and escalation playbooks. Assist customers with navigation and troubleshooting as needed, but primarily focus on resolving complex and escalated issues. Apply account optimizations and customizations submitted internally by the Customer Success team. Qualifications 3+ years experience in a SaaS technical support role required. Proven technical aptitude with ability to troubleshoot and resolve complex issues independently. Knowledge of sales and marketing tech stacks, including marketing automation platforms, CRMs, and integrations. Strong understanding of logic functions and ability to create formulas. Proficient in SQL with ability to write, test, and troubleshoot queries. Experience using ticketing systems such as Zendesk, JIRA, or ServiceNow. Strong problem-solving, critical thinking, and time-management skills. Excellent written and verbal communicator; able to deliver clear, empathetic, and professional customer interactions. Experience mentoring or training Tier 1 support staff preferred. Self-motivated and able to work independently or cross-functionally in fast-paced environments. High school diploma or equivalent with relevant work experience. Associate degree or higher preferred. Availability to work Pacific or Mountain time zone hours. Our compensation reflects the cost of labor across several US geographic markets. This is a full-time, hourly non-exempt position. The hourly rate ranges from $28.00 - $31.00 Pay is based on a number of factors, including market location and job-related knowledge, skills, and experience. Conversica offers comprehensive health, dental, and vision benefits, PTO, holiday pay, 401k, and equity.

If you are a seasoned project leader with a sharp focus on IT user support and a passion for optimizing service delivery, this opportunity offers the chance to drive meaningful change in a dynamic insurance environment. Join a team where your ability to lead cross-functional initiatives and streamline support operations will have a direct impact. Visa Sponsorship: Not available Relocation Assistance: Not offered About the Role The Project Manager will oversee initiatives focused on IT user support. This role requires strong project ownership, hands-on leadership of IT support teams, and close coordination with business stakeholders. The successful candidate will be responsible for delivering strategic improvements to service management functions, tools, and workflows. Key Responsibilities Lead and manage multiple IT user support projects from planning through implementation Define project objectives and success metrics in collaboration with stakeholders Assign and track tasks, coordinate project timelines, and ensure quality outcomes Mentor and support the IT user support team while fostering continuous process improvement Maintain regular communication with cross-functional teams to update on progress, risks, and issues Optimize support operations using ITIL frameworks and best practices Ensure complete and accurate project documentation for audit and compliance purposes Must-Have Qualifications Minimum 10 years of experience in IT, with 5 or more years in a formal Project Management capacity Proven track record leading user support or service delivery projects in enterprise settings Deep understanding of IT support methodologies and service operations (e.g. ITIL) Familiarity with Applied Systems or Vertafore platforms such as Epic, Sagitta, BenefitPoint, or ImageRight Strong leadership experience guiding geographically distributed or cross-functional teams High proficiency in tools like Jira, Microsoft Project, or similar project management software Excellent written and verbal communication skills with the ability to manage stakeholder expectations Bachelors degree in Information Technology, Business Administration, or related field PMP certification is preferred but not required Preferred Industry Background Insurance, brokerage, or benefits management systems Application support and IT operations within regulated industries

Reporting to Business Development manager, the role of Senior Advisor - Business Development is to drive the strategic engagement between assigned customers and APLL. Driving the growth/expansion of relevant APLL solutions, in partnership with your key customer. This position will apply business strategies with a longer-term focus aligned to the organization's vision. General Experience: Preferred Over 3 years to 6 years Preferred Experience in Logistics, Transportation, and International Business Previous experience using CRM with accuracy and timeliness of input Preferred Experience in selling Order Management solutions Candidates must be within 250 miles of an APL Logistics facility or office. The typical starting salary range for this position is: $98,280 - $140,400. The actual salary offer will take into account multiple factors including skills, experience, and location. Please note that the salary details listed in role postings reflect the base salary only, not total compensation, which includes bonus and benefits. Candidates are eligible for the following benefits: • PTO • 6 days sick time • 9 paid holidays • 1 paid "Personal Holiday" • Company Bonus Plan • 401(K) SAVE Plan • Annual Fixed Contribution • Medical, Dental, Vision, and Life & Disability coverage • Voluntary Benefits • Accident/Critical Illness/Hospital Indemnity Benefits • Tuition reimbursement and student loan assistance • Employee Assistance Program (EAP) • Health Savings Account (HSA) with employer funding and wellness incentives • Flexible Spending Account (FSA) • Employee Referral Program Responsibilities: Monitor and evaluate sales and market data for a specific geographic region and produce reports that will assist management in formulating strategy and identifying areas in the market where business can be developed. Employ business development plans to identify, evaluate, and structure key transactions to ensure maximum value through the entire product life cycle. Customer Development and Relationship Management Develop and implement a relationship management plan for potential customer accounts to build relationships with relevant decision makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Set clear objectives for each call or meeting; tailor standard materials to make presentations to decision makers and influencers within the customer organization. Develop and implement a customer contact plan to communicate product launches. Act as first point of contact for customer queries and complaints and resolve these, referring complex issues to others and ensuring that the customer receives an appropriate response. Cross-Functional and Stakeholder Engagement Engage with different product owners, and obtain / provide advice, insights, suggestions or recommendations on how to better deliver to meet customer needs. Support a stronger partnership with key clients, so as to maintain customer satisfaction and loyalty.

We are looking for a friendly and solution-oriented Travel Support Advisor to join our remote travel team. In this fully virtual role, you'll assist clients throughout their travel journey - from planning to post-trip follow-up - ensuring they feel supported every step of the way. If you enjoy helping others, have strong communication skills, and thrive in a detail-focused role, this opportunity is for you! Key Responsibilities: Client Support: Provide assistance via phone, email, and chat to answer questions, resolve concerns, and offer guidance before, during, and after travel. Booking Assistance: Help clients with booking requests, itinerary adjustments, cancellations, and upgrades. Problem Solving: Handle last-minute travel changes or emergencies with professionalism and efficiency. Vendor Communication: Coordinate with airlines, hotels, cruise lines, and tour operators to resolve issues or confirm arrangements. Documentation & Accuracy: Ensure all travel documentation, confirmations, and client details are accurate and up to date. Feedback Collection: Follow up with travelers post-trip to gather feedback, troubleshoot any issues, and build client loyalty. Process Improvement: Contribute to refining internal support systems and sharing insights for better client experiences. Qualifications: Experience in customer support, hospitality, or travel services is a plus. Clear communicator with a patient and friendly demeanor. Strong problem-solving skills and attention to detail. Tech-savvy and comfortable using CRM and travel platforms. Self-starter with excellent time management skills in a remote environment. Passionate about helping others and ensuring smooth travel experiences. What You'll Get: 100% remote work with flexible scheduling. Supportive team environment with continuous training. Access to exclusive industry tools, resources, and travel discounts. Opportunities for growth and skill development.

edX, part of 2U Inc., works with respected universities and organizations to deliver innovative, skills-based training to a community of over 45 million learners around the world to support them at every stage of their lives and careers. edX delivers boot camps through an immersive learning experience with expert services and valuable resources. As of 2021, graduates have been hired by 6,700+ companies, including more than 62% of the Fortune 100. ***Internal and External Candidates must be authorized to work in the US to qualify for a Central Support Role*** Are you an experienced tech project manager who is passionate about education and making an impact? Do you love empowering others to find life-changing opportunities? Then one or of these positions may be for you! We believe learning a new skill, like tech project management, should be exciting and engaging - and that starts with the instructional staff. You'll notice that prior teaching experience isn't a prerequisite to being a TA. If you bring knowledge, strong communication, and a positive energy to the classroom, you're going to help students along their transformative path to a successful and rewarding career. We'll provide the training, lesson plans, and tools to support you on your journey of impacting lives in the classroom. To learn more check out the program under the Tech Project Management section here. Below you will find a brief overview of each role with more detail to follow once you are scheduled for a phone conversation with a recruiter. Our Teaching Assistants are present during class hours and help the Instructors facilitate the lessons and are a valuable resource for students during project group work sessions. Our Tutors support students enrolled in University Bootcamps across the globe by meeting 1:1 with student/s in Zoom (schedule based on need/availability) to provide support. Our Learning Assistants support students enrolled in University Bootcamps across the globe via Slack and on a structured schedule(multi shift options to choose from). Our Graders support students in University Bootcamps across the globe by providing students with assignment grades and feedback that is detailed, clear, and supports the journey of learning(flexible schedule). Skills & Requirements At least 6 months of experience related to the program you wish to interview for (some roles will require more than 6 months experience) Some familiarity with most or all of the program technologies listed above for your program of choice Must have excellent Time-Management Stable internet connection required Flexibility in schedule This is a remote part time position (W2 based employment)***must be authorized to work in the U.S.*** Other Perks: Hone your own skills by teaching and mentoring others Gain access to thousands of tech professionals around the globe that make up our instructional staff network Hourly salary only: In Colorado, the anticipated hourly salary for this role is ($20/hr). Note: The final compensation for this position may consider factors including the geographic location where the work is performed (candidate's assigned office) and prior work experience of the candidate *You must apply in your FULL LEGAL NAME* Your full legal name must be the EXACT name and spelling as listed on your government issued ID Card, birth certificate, name change order, adoption decree, naturalization or immigration documentation. Initials are not acceptable unless initials are part of your full legal name. *2U Diversity and Inclusion Statement* At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we've taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: ********************. *You must apply in your FULL LEGAL NAME* Your full legal name must be the EXACT name and spelling as listed on your government issued ID Card, birth certificate, name change order, adoption decree, naturalization or immigration documentation. Initials are not acceptable unless initials are part of your full legal name.

In 1979, our founding editor left corporate life to travel the world. In his desire for authenticity, he sought out small hideaways in unspoiled corners of the globe, sharing his findings through a monthly newsletter under the pen name Andrew Harper. Over the years, the Hideaway Report evolved into a members-only luxury travel site with an expanded menu of curated content, including in-depth articles about a destination's best hotels, restaurants, sightseeing and activities, as well as articles on villas, cruising, tours and sample itineraries. At Andrew Harper, an Internova Travel Group company, members enjoy full-service trip planning and exclusive travel perks at top-tier hotels, villas, cruises, safaris and beyond. Additionally, they gain entry to private auctions and receive year-round exclusive offers from esteemed hotels and travel partners globally. Members receive access to private auctions and ongoing offers throughout the year from favored hotels and travel partners around the world. Click here for more information about Andrew Harper. Responsibilities Andrew Harper's Senior Travel Advisors are essential in delivering exceptional, personalized services to our elite members. As a Senior Travel Advisor, you will be empowered to take charge, demonstrating your expertise and autonomy in managing all facets of travel planning and booking with minimal oversight. We seek self-motivated individuals who can exercise independent judgment and commit to continuous improvement. This philosophy allows Senior Travel Advisors to offer outstanding service, as they grow and excel in their careers. Join us in creating extraordinary travel experiences that leave a lasting impression! To thrive as a Senior Travel Advisor at Andrew Harper, you will need a unique blend of essential skills that drive success. Your main responsibilities will include: Researching and Planning: Uncovering the finest travel options and crafting tailored proposals that exceed client expectations. Booking Travel: Approaching travel reservations with precision and efficiency to ensure accuracy. Member Interaction: Providing unparalleled service that caters to the distinctive needs and preferences of each member. Decision-Making: Acting with full authority to make decisions on behalf of our members, guaranteeing a seamless and enjoyable experience. Exceptional Customer Service: Delivering outstanding service is key; your ability to cultivate strong relationships will set you apart in creating memorable client experiences. Qualifications At Andrew Harper, we are seeking a dynamic Senior Travel Advisor who embodies a unique combination of education, experience, skills, and personal attributes. The ideal candidate will possess the following key qualifications: Industry Experience: We require at least 5 years of expertise in luxury travel planning, to ensure that you can provide our members with exceptional service. Adaptability: Embrace flexibility and navigate changes and unexpected situations with ease, showcasing your resilience in the fast-paced travel industry. Strong Multitasking: Juggling multiple client requests and tasks simultaneously will highlight your ability to thrive in a dynamic environment. Destination Experience: A well-traveled background with experience working alongside luxury properties and partners is crucial for understanding our member's needs. Strong Sales Skills: Recognize and seize opportunities to upsell or cross-sell additional services, enriching the member's travel experiences. Self-Starter: We value individuals who can work independently, demonstrating initiative while delivering personalized and efficient service with minimal supervision. Technical Skills: Proficiency in Microsoft Office (Word, Excel, Outlook) is vital, along with familiarity with Client Base software and current travel technology tools to enhance your workflow. Positive Attitude: An unwavering positive demeanor and the ability to smile, even in challenging situations, will set you apart and enrich our member's experiences. Integrity: A commitment to honesty and strong personal integrity is fundamental, as we aim to build trust with our members and colleagues alike. PAY AND BENEFITS Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance. The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working. This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company's financial goal achievement and individual performance. Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class. Prospective Employee Privacy Policy #LI-Remote

Compensation Range: Hourly: $20.00 - $26.45 With general supervision, this role provides operational and technical support for faculty, staff, and students as it relates to the online learning management system (LMS), and interconnected processes, applications, and websites, including the Student Information System (SIS) and integrated third-party digital assets, for the National University (NU) Online Learning and Instructional Support unit. This position serves as an online learning advisor for the learning management system (LMS) and related applications, performing a range of services including, basic to advanced technical and end-user support, online foundation training course facilitation, quality assurance, faculty textbook procurement, and open education resource integrations, as it adheres to standard operating procedures and online learning policies. Collaborates with key stakeholders including, OSI leadership and staff, NU administration, system affiliates, academic program directors, and lead faculty to assess and resolve short- and long-term needs as it relates to online learning and instructional support. This role exhibits an understanding of cross-functional knowledge between various departments that will be leveraged to ensure accuracy of data and related processes are communicated appropriately to all impacted stakeholders. Essential Functions: During published hours of operations, including nights and weekends, this position reviews, resolves, and responds to inbound/outbound phone calls and emails from faculty and staff regarding operational and technical support requests for the learning management system and related applications, adhering to established service level agreements. Communicates requests or issues requiring advanced support, or resources from another department to appropriate stakeholders, maintaining contact until completed. Provides advanced student support for the learning management system and related applications upon internal consultation, referral, or electronic form submission from another department. Facilitates faculty training sessions, instructing new faculty on best practices and procedures for teaching in an online learning environment; this includes one-on-one training and consultations by appointment. Conducts quality assurance checks, for new courses in development, as needed, and monthly for courses created during term setup, to ensure link and tool functionality, content availability; resolving technical issues and escalating higher level issues when applicable. Maintains a running database of all online master course versions used for term setup and analytics. Creates and delivers course or user activity reports as requested. Reviews and processes faculty desk copy and textbook review requests, verifying eligibility and accuracy of data within the Student Information System (SIS), and communicating with additional stakeholders, when applicable, prior to approving or denying the request. Coordinates term setup and provides limited operational and technical support for select National University System Affiliates. Contributes to new digital asset product or enhancement testing, evaluation, and implementation. Supervisory Responsibilities: N/A Requirements: Education & Experience Bachelor's degree, or equivalent experience Minimum of three (3) years of experience using computers and web-based applications required. Minimum of one (1) year of experience working in one (1) or more of the following areas in an institute of higher education, or other professional setting, such as information technology, e-learning, instructional design, financial aid, student services, admissions, or customer service required. Call center experience preferred. Competencies / Technical / Functional Skills Demonstrated Microsoft Excel, Outlook, PowerPoint, SharePoint, and Word experience required. Microsoft One Drive, Access preferred. Demonstrated experience working with a Learning Management System (LMS), IT Service Management or ticketing system (ITSM), Student Information System (SIS), and/or similar Database systems required. Strong interpersonal skills and the ability to challenge, influence and effectively communicate through email, phone, or in person required. Excellent oral and written communication skills required. Proficient knowledge of HTML and graphic design programs preferred. SQL Developer experience preferred. Ability to participate as an active team member of the team and organization and work toward a common goal. Contributes fully to the team effort and plays an integral part in the smooth running of teams without necessarily taking the lead. Ability to excel in a deadline-oriented, dynamic and fluid environment that values creativity, ownership, and collaborative teamwork Ability to drive towards achieving measurable and challenging goals to support organizational success. Accepts personal accountability, proactively seeks resolution for personal limitations head-on; and demonstrated strong work ethic, level of trust and dedication to delivering quality work Actively seeks to influence, build effective relationships and gain alignment with peers, functional partners and/or external partners to accomplish business objectives. Makes well‐informed, effective, and timely decisions, even when data is limited, or solutions produce unpleasant consequences; perceives the impact and implications of decisions. Strong interpersonal skills and the ability to effectively communicate with a wide range of individual of constituencies in a diverse community. Strong organizational skills with ability to track details, problem-solve, meet deadlines, multitask and follow through with work plans Demonstrates concern for and attends to the needs of internal and external customers; reflecting both as a priority. Projects a sense of empathy and understanding when dealing with others. Willingly supplies answers and resources that the customer (internal or external) finds satisfying. Responds in a timely manner and provides updates, as needed, to internal and external customer inquiries. Focuses on problem resolution and learning, not on the assignment of blame. Travel: No Travel Required Special Condition of Employment: Non-standard business hours. Nights and weekends required, as needed. Location: Remote, USA #LI-Remote Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate's qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University's total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here. National University is committed to maintaining a high-quality workforce representative of the populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our student population, including adult learners and working professionals. National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University.

The Baldwin Group, a nationwide Registered Investment Advisor, is seeking a Senior Advisor to join our Financial Services team. As a Wealth Management Financial Advisor, you will build and deepen client relationships, deliver comprehensive planning, and manage portfolios using Baldwin's integrated advice platform. You'll collaborate across practices to protect assets, optimize incomes, and help clients achieve long‑term financial outcomes. Job Responsibilities: Utilize your substantial book of business in Wealth Management to diversify and strengthen our financial portfolio. Grow and manage a client book through qualified leads, referrals, and proactive outreach, leveraging Baldwin's holistic asset protection platform for efficient client acquisition and closing. Deliver comprehensive financial plans spanning retirement, wealth accumulation, insurance, tax‑aware strategies, and estate considerations to protect clients' assets and incomes. Construct and maintain portfolios aligned to client goals, risk profiles, and time horizons, coordinating with internal specialists in wealth, retirement, and insurance. Engage clients through consistent review cycles, performance reporting, and life‑event planning to sustain trust and drive retention. Collaborate across regions and practices to identify cross‑selling opportunities and deliver integrated solutions under the unified Baldwin brand. Adhere to fiduciary standards, compliance policies, and documentation requirements while maintaining a high‑touch client experience. Knowledge, Skills & Abilities: Proficient with MS Office - Word, Excel, PowerPoint, Outlook. Exceptional communication skills, outgoing personality, and a drive for sales and business development. Advanced understanding of investment analytics, retirement plans and relevant financial software platforms. Education & Experience Bachelor's degree and relevant industry designations. Holds Series 65 or 66 Possess state Life & Health Insurance License or be willing to obtain within 90 days of hire. Minimum of 5 years' experience a Financial Advisor. Proven track record in sales, business development and client retention. Other: Ability to work in a fast-paced environment, multi-task and adapt. Occasional travel may be required. IMPORTANT NOTICE: This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be subject to reasonable accommodation to applicants and colleagues who need them for medical or religious reasons. #LI-JR1 #LI-Remote IND1 Click here for some insight into our culture! The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.

About the Job The Senior People Advisor provides guidance and support to leaders and employees to promote a positive workplace environment and working relationships, resolving conflicts, and ensuring compliance with employment laws and regulations. Supports the development of organizational understanding and application of best practice workplace relations processes. Provides subject matter expertise on people policies interpretation, procedures, performance management and federal/state employment laws to guide decision-making. The Senior People Advisor partners closely with other People Services department functions and the People Advisor and People Partner roles to drive consistent, compliant and equitable outcomes. Provides excellent customer service and creates a positive and top-notch experience that strengthens the organization's image as the employer of choice. Responsibilities * Acts as a liaison to other People Services functions when necessary * Investigates and resolves employee complaints and grievances, ensuring fair and impartial handling of cases * Conducts thorough and objective investigations into employee relations (people relations) issues, gathering relevant information and conducting interviews as necessary * Collaborates with supervisors and managers to address performance-related issues and develop appropriate corrective action plans; supports Directors and above as needed and assigned * Mediates and facilitates discussions to resolve conflicts and improve working relationships * Identifies patterns or hotspots and makes proactive recommendations to address root causes * Provides guidance on employee accommodation decisions and transitions * Assists in the development and implementation of employee relations policies, procedures, and practices in alignment with employment laws and organizational values * Stays updated with employment laws and regulations, providing guidance to ensure compliance and mitigate legal risks * Supports the implementation of disciplinary procedures and processes, ensuring consistency and fairness in their application * Escalates systemic concerns, complex cases or repeated behaviors with potential risk implications * Maintains accurate and confidential employee relations documentation and records * Assists in other people-related projects and initiatives as assigned * Supports facilitation of training for leaders * Develops meaningful relationships with key stakeholders across the organization * Monitors compliance with organizational policies and procedures and State and Federal legislative requirements * Enhances positive employee relations by addressing concerns early and timely, and guiding leaders to reduce employee relations risks * May support culture assessments process as needed This is a full-time, day position. This role may be eligible for partial or full remote work, depending on defined business needs, work assignments, system resources, and prior approval. Minimum Qualifications * Bachelor's degree with a focus on human resource management or related field required; Associate's degree and 4 years of related experience may be accepted in lieu of Bachelor's degree * Minimum 2 years' experience with employee relations or as a Human Resources Generalist required * Professional certifications in employee relations or mediation preferred * Demonstrates knowledge of employment laws, regulations, and HR policies and practices * Excellent interpersonal and communication skills to effectively collaborate with employees and leaders * Ability to conduct thorough and objective investigations, maintaining confidentiality and integrity * Strong organizational and time management skills to handle multiple cases and prioritize work effectively * Proficiency in using HRIS systems and other relevant people tools * Ability to work independently and collaboratively in a team environment * Ability to maintain confidentiality and handle sensitive employee information with professionalism About Kootenai Health Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider. As your next employer, we are excited to offer you: * Kootenai Health offers comprehensive medical plan options, including options for fully paid employer premiums for our full-time employees. For part-time employees, we offer the same plan options with affordable part-time premiums. In addition to medical insurance, we offer many voluntary benefits ranging from dental and vision to life and pet insurance. Kootenai Health also offers well-being resources and telemedicine service options to all employees, regardless of benefit eligibility. Benefits begin on the 1st of the month following 30 days of employment. * Kootenai Health's tuition assistance program is available after 90 days. If you want to further your education, we'll help you pay for it * Kootenai Health sponsors retirement plans for employees that enable you to save money on a pre-tax and Roth after tax basis for your retirement. Kootenai Health will match your contributions based on years of service ranging from 3-6 percent. * Competitive salaries with night, weekend, and PRN shift differentials * An award-winning and incentive-driven wellness program. Including a MyHealth corporate team, onsite financial seminars, and coaching * Employees receive discounts at The Wellness Bar, PEAK Fitness, various cell phone carriers, and more * Employee referral program that pays you for helping great people join the team * And much more Kootenai Health provides exceptional support for extraordinary careers. If you want to work on a high-quality, person-centered healthcare team, we can't wait to meet you! Apply today! Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex. #KHHP25

What Advanced Therapy Solutions Contributes to Cardinal Health Advanced Therapy Solutions (ATS) is dedicated to supporting biopharma pioneers in delivering cell and gene therapies (CGTs) to patients who need them. From clinical development to commercialization, our experts partner with pharma and payers to ensure these critical therapies reach patients. We have processed over 15,000 CGT orders and support more than 425 active sites of care administering CGTs. This new specialty pharmacy will serve manufacturers, providers and patients in the cell & gene space (among other areas). The Sr. Advisor, Payor Engagement Executive (Cell & Gene Specialty Pharmacy) will focus on payor engagement and negotiation. Location - Targeting individuals nationwide (fully remote) Responsibilities Building a Specialty Pharmacy: Develop and enhance specialty pharmacy capabilities to support the distribution and administration of CGT products. Payor Relations: Develop and maintain strong relationships with payors to facilitate smooth negotiations and resolution of coverage issues. Individual Case Negotiations: Negotiate agreements with payors to secure coverage and reimbursement rate for advanced therapy / CGT products. Prior Authorizations: Manage the prior authorization process for CGT products, including outreach to providers to collect all necessary documentation, submission to payor, follow-up, and resolution of authorization requests. Expanding Distribution Channels: Partner with CGT manufacturers to expand their distribution channels, ensuring broader access to innovative therapies. Claims Adjudication: Oversee the claims adjudication process, ensuring timely and accurate processing of ATSP claims for CGT treatments. Compliance: Ensure all contracting and claims activities comply with regulatory requirements and company policies. Documentation: Maintain comprehensive documentation of all negotiations, authorizations, and claims activities. Collaboration: Work closely with the pharmacy team, healthcare providers, and manufacturers to ensure seamless coordination of CGT treatments. Education: Provide education and training to pharmacy staff on payor requirements and best practices for managing authorizations and claims, as needed. Leadership. Ability to make decisions and lead in a startup-like environment, working collaboratively with a small team, and cross-functionally, to effectively grow a new business unit. Quality and Compliance: Maintain the highest standards of quality and compliance in all pharmacy operations, ensuring patient safety and product integrity. Patient-Centric Care: Foster a patient-centric approach to care, prioritizing patient experience and outcomes through high-touch, personalized services. Innovation and Collaboration: Drive innovation and collaboration across the ATS team and with external partners to continuously improve service offerings and patient care. Qualifications Ideally targeting individuals with experience working at a specialty pharmacy, well versed in payor contracting (have led or owned contract negotiation processes for cell & gene therapies, either at a health system or payor) highly preferred Experience with prior authorization approvals and medical/pharmacy benefit billing & coding, both highly preferred Excellent verbal and written communication (to effectively negotiate with different health care stakeholder types) Strong time management to enable prompt follow up to any payor or health system communications Strong relationship building and stakeholder management Demonstrated ability to think strategically and make sound recommendations. What is expected of you and others at this level Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects May contribute to the development of policies and procedures Works on complex projects of large scope Completes work independently and receives general guidance on new assignments Work reviewed for purpose of meeting objectives Anticipated Salary Range $87,700.00 - $137,830.00 USD Bonus Eligible - Yes Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 01/30/2026 * if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here

Jobs for Humanity is partnering with Empower to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Empower Job Description Grow your career with a growing organization Whether they're helping people reach their long-term financial goals or providing personal wealth management strategies, every associate contributes to changing the lives of those we serve for the better. When it comes to job satisfaction, that's hard to beat. And from a personal satisfaction perspective, you'll enjoy the freedom to support causes that matter to you and experience a truly inclusive work environment. Your future starts now. The Senior Wealth Advisor with Empower works with individual consumers to ignite a plan to document and meet financial goals and consolidate assets with Empower. The Senior Wealth Advisor utilizes proper licensing, certifications, and industry leading financial tools to develop a deep understanding of customers and provide solutions to improve their financial outlook. In this role, you will not manage a book of business, but will focus on providing solutions to our customers. A successful Advisor quickly and effectively delivers excellent conversations with customers regarding benefits of consolidating accounts to meet financial goals simply and effectively. Success in the role is measured by successful consolidation of outside accounts. What You Will Do: Cultivate relationships by prudently addressing customer needs, while maximizing the use of Empower products and service benefits available. Drive scheduled appointments that require one to uncover outside asset opportunities, close on the outside opportunities identified, and seamlessly quarterback the onboarding of outside assets. Demonstrate holistic knowledge of goal-based planning by presenting solutions for all types of savings goals, including education planning, retirement planning, and other intermediate to long term savings goal planning. Implement Empower's conversation model and interactive planning tools to identify participant needs and deliver on appropriate next steps. Diligently manage time and pipeline to prioritize day based on customer's needs and likelihood of expanding relationship with Empower. Govern the process (using SalesForce CRM) to document conversations, follow up appropriately with clients in the processes of bringing over accounts, and effectively follow up on opportunities not yet closed. Partner with relationship management and advisory teams to prioritize appointments that will consolidate outside assets and seamlessly hand back off to the relationship management team once assets are closed. Deliver on bi-monthly sales and conversation targets to earn incentive compensation. Other duties as assigned which may involve some or all of the following: staff meetings, product seminars/training, meeting all federal and state requirements as they pertain to securities and insurance regulations etc., in support of strategic department and firm initiatives. What You Will Bring: Bachelor's degree or an equivalent combination of education and professional work experience. 3+ years of financial industry experience with demonstrated sales success. Exceptional listening, verbal, and presentation skills. In-depth understanding of retail investment vehicles and qualified retirement plans. FINRA Series 7, 63, and 65 registrations. FINRA fingerprinting required. What Will Set You Apart: A passion for helping mass-affluent customers structure and reach intermediate to long term savings goals. Motivated, self-starter with the drive to thrive in a high velocity, senior sales environment. Desire to quickly learn and implement new financial tools, computer systems, and conversation expectations. Team-first and customer-first mentality to preserve and enhance Empower's phenomenal culture and customer-centric values. Exceptional organizational and interpersonal skills with a working knowledge of retirement plans. What we offer you We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. Medical, dental, vision and life insurance Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup Tuition reimbursement up to $5,250/year Business-casual environment that includes the option to wear jeans Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year Paid volunteer time - 16 hours per calendar year Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities. Base Salary Range $81,000.00 - $99,000.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer • Drug-free workplace We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. ***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.*** Want the latest money news and views shaping how we live, work and play? Sign up for Empower's free newsletter and check out The Currency. Workplace Flexibility: Remote

The job profile for this position is Architecture Senior Advisor, which is a Band 4 Contributor Career Track Role with Cigna-Evernorth Services Inc. Responsibilities- Conduct internal client assessments which include as-is, to-be, gap analysis phased technology plans, project plans, and audit documentation. Responsible for identifying gaps and issues, recommending areas of opportunity, determining potential timing of improvement initiatives, and defining the costs and benefits of proposed solutions. Act as a technology partner between the Contact Center Business Leadership and Technology teams to aid in planning, coordinating, and directing the delivery of highly complex business solutions to meet Contact Center needs. Actively govern the IT elements of the project through its life cycle, ensuring the delivered solution is aligned with architecture and standards. Utilize Contact Center systems such as Contact Routing, CTI, Automatic Call Distribution (ACD), Interactive Voice Response (IVR), Call Recording, Workforce Management, and Quality Assurance for multi-channel contact management of voice, email, chat, SMS messaging, etc. Provide guidance, thought leadership and operational support for internal and external customers. Provide development of strategic designs. Conduct iterative reviews and revisions of design documentation. Drive large contact center projects from an architecture and design perspective including call routing, multi-platform contact centers, inbound/outbound self-service/queuing and applications, agent desktop, courtesy callback, IVR, and deployment approach. May work remotely. Qualifications- Requires Bachelor's degree or foreign equivalent in Computer Science, Computer Engineering, or a closely related field and 7 years of IT experience. Must have experience with: Dell Boomi; Glue; Kong; Amazon AWS API; HTML5; CSS3; JavaScript; Bootstrap; jQuery; LESS; Angular; ReactJS; C#; .Net; MySQL; MongoDB; SQL Server; AWS; Azure; GitHub; Jenkins; GitLab; Confluence Documentation; SharePoint Documentation; Security Designs and Documentation; API (REST & SOAP); Twilio; managing healthcare project standards; HIPPA compliance norms; and reviewing Business Associate Agreement (“BAA”) documents. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

The Sr. Interoperability & Integration Solutions Advisor will lead integration projects and provide advanced technical expertise to support clients through strategic advisory and technical problem-solving. This client-facing role involves designing and implementing data integration solutions, developing and deploying APIs, and ensuring compliance with healthcare standards. Design & Implementation: Develop and implement data integration solutions, including ETL workflows and interfaces, to facilitate seamless data exchange between healthcare systems. API Development: Create and deploy APIs and custom solutions to enhance system interoperability and meet client-specific requirements. Troubleshooting: Lead troubleshooting and root-cause analysis for complex data integration issues, providing effective resolutions in a timely manner. Compliance: Ensure all solutions adhere to healthcare standards such as HL7, FHIR, and HIPAA, maintaining data security and regulatory compliance. Mentorship: Provide technical guidance and mentorship to entry-level team members, fostering professional growth and knowledge sharing. Client Engagement: Collaborate with clients to understand their requirements, align solutions with business goals, and deliver strategic advisory services. Perform other duties that support the overall objective of the position. Education Required: Bachelor's degree in Computer Science, Information Technology, Health Informatics, or a related field. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 3-5 years of experience in data integration, ETL development, or interoperability solutions within healthcare or IT sectors. Hands-on experience with integration platforms such as Mirth, Cloverleaf, or Corepoint. Experience with cloud-based integration solutions and services. (preferred) License/Certification Required: Certifications in relevant integration technologies or methodologies. (preferred) Knowledge, Skills & Abilities: Knowledge of: Proficient in HL7, FHIR, APIs, and data mapping. Familiarity with additional healthcare interoperability standards and protocols is preferred. Skill in: Strong verbal and written communication abilities, with a proven track record in client engagement and relationship management. Excellent analytical and problem-solving skills, capable of addressing complex technical challenges effectively. Ability to: The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Southwest Power Pool (SPP) is about more than power. We're about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas' Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on! We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way. We believe in supporting our employees through a fantastic benefits package: Competitive and transparent pay with bonus opportunities Excellent insurance package including three great medical plans to choose from, employer-paid short-term disability, long-term disability, and life insurance Relocation bonus (if applicable) Hybrid working environment for positions that are eligible Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a pension (defined benefit plan) fully funded by SPP COMPENSATION INFORMATION The salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process. Technical Analyst II - Pay Range: $ 76,000 - $ 96,900 Sr. Technical Analyst - Pay Range: $ 95,200 - $ 123,700 Join our team as a Technical Analyst in Congestion Hedging! Southwest Power Pool (SPP) is seeking a detail-oriented and analytical Technical Analyst - Congestion Hedging to join our Integrated Marketplace team. This position plays a critical role in the development, implementation, and analysis of Congestion Hedging markets including Auction Revenue Rights (ARRs) and Transmission Congestion Rights (TCRs). The successful candidate will work closely with internal departments and external stakeholders to manage financial, operational, and regulatory aspects of the Congestion Hedging process. This role involves technical system oversight, market analysis, regulatory compliance, and stakeholder support. Key Responsibilities: Develop and support ARR/TCR tools and processes. Operate and monitor TCR market activities. Analyze auction results and funding performance. Ensure compliance with regulations and internal controls. Support audits and maintain documentation. Collaborate with internal teams and external stakeholders. Provide training, reporting, and technical support. To be successful as a Technical Analyst in Congestion Hedging we're looking for: Bachelor's degree in economics, mathematics, engineering or other related field Technical Analyst II - Two (2) years of job-related work experience - not eligible for remote work Sr Technical Analyst - Six (6) years of job-related experience with at least three (3) years of industry experience. Proficient at organizing and conducting technical and analytical studies Knowledge of electric market concepts and ability to apply understanding in unique analysis Ability to support diverse team members, stakeholders and manage complex analysis projects Strong facilitation skills Strong organizational skills Flexibility and ability to function with constantly changing and multiple priorities Strong inter-personal and teamwork skills Excellent written and verbal communication skills Proficiency in business acumen and professional conduct Competent working skills with communication and data handling software such as Microsoft Office© Word, Excel, Project and Access Preferred: Advanced degree in economics, math, engineering or other related field of study Knowledge of electricity market, hedging strategy and software programming (VB, C, C++, SQL) Experience with data handling and analysis of large data sets Position Type and Expected Hours of Work: This is a full-time position. Days and hours of the workweek are Monday through Friday; 8:00 a.m. to 5:00 p.m. Working extended hours may be required. Travel Requirement: This position requires moderate travel (approximately 10-15%) SPP is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us at ********** and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). At SPP we believe in a culture of belonging. Learn more here: Culture of Belonging - Southwest Power Pool . Full job descriptions will be made available to those selected for an interview.

The Senior Technical Analyst provides hands-on technical leadership and independent assessment support for IV&V activities across DIS systems. This role focuses on system verification, technical assessment, testing oversight, compliance evaluation, and risk identification, ensuring that DIS systems meet functional, performance, security, and compliance requirements. The Senior Technical Analyst operates independently from development teams and provides objective, evidence-based findings and recommendations to the PM, COR, and DIS leadership. Primary Responsibilities Plan, execute, and document independent verification and validation activities across the SDLC. Develop independent test plans, test cases, and verification procedures, including in-sprint, post-sprint, and pre-release testing. Review and assess system artifacts including requirements, design documentation, test results, release notes, and operations documentation. Participate in and support user acceptance testing (UAT) and release readiness reviews. Conduct technical assessments of system performance, scalability, reliability, and operational effectiveness. Evaluate compliance with federal IT policies, CPIC reporting requirements, and applicable OMB guidance. Identify technical risks, defects, and gaps; document findings and recommend mitigation strategies. Support configuration management activities, including change request analysis and CCB participation. Contribute to risk registers, dashboards, and technical sections of WAR, QSR, and risk reports. Provide technical input to executive briefings and leadership decision support materials. Requirements Required Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field. 8+ years of experience supporting federal IT systems in a technical assessment, IV&V, or quality assurance role. Demonstrated experience performing independent system verification and validation. Strong understanding of SDLC methodologies, including Agile development practices. Experience conducting functional, regression, and performance testing. Ability to analyze complex technical issues and present findings clearly to both technical and non-technical stakeholders. Experience reviewing and validating system documentation and operational artifacts. Preferred Qualifications Experience supporting HHS or other civilian federal agencies. Familiarity with grants management systems or large transactional platforms. Experience with compliance assessments and federal reporting requirements. Certifications such as ISTQB, ITIL, or equivalent technical credentials. Benefits Private Health Insurance Paid Time Off Work From Home Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Work From Home Free Food & Snacks Wellness Resources

Halvik Corp delivers a wide range of services to 13 executive agencies and 15 independent agencies. Halvik is a highly successful WOB business with more than 50 prime contracts and 500+ professionals delivering Digital Services, Advanced Analytics, Artificial Intelligence/Machine Learning, Cyber Security and Cutting-Edge Technology across the US Government. Be a part of something special! Job Description The ideal candidate blends strong analytical capabilities with hands-on development experience and advanced communication skills. This role requires the ability to understand mission needs, translate them into technical requirements, lead collaborative Joint Application Design (JAD) sessions, and support development and implementation across dynamic system environments. The Technical Lead / Analyst will work closely with stakeholders, product owners, developers, and data engineers to deliver modern, secure, scalable solutions that meet government objectives and end-user needs. Key Responsibilities Lead and participate in requirements elicitation, JAD sessions, and technical discovery workshops to align business needs with technical solutions. Analyze mission workflows, system requirements, data dependencies, and architectural components to define scalable, secure, and maintainable solutions. Design, build, and maintain data pipelines and integration layers (ETL/ELT) across diverse data sources and environments. Develop code, automation scripts, and logic components, primarily in Python, SQL, and PySpark/Spark. Build and enhance operational applications, dashboards, and workflows-leveraging low-code/no-code capabilities and custom software where required. Develop, maintain, and refine system and technical documentation, including requirements, data models, interface specifications, and workflows. Produce high-quality technical writing and contribute to user guides, SOPs, and process documentation. Support and guide architecture decisions related to cloud platforms (AWS/Azure), data pipelines, application layers, and security requirements. Collaborate with development teams, providing code review, architectural input, and solution guidance. Support machine learning/AI model integration and deployment workflows (as applicable). Assist with platform configuration, ontology design, data modeling, and governance in Palantir Foundry. Ensure solutions meet cybersecurity, compliance, and data-governance requirements. Required Qualifications Must hold a current Secret Clearance Must live within the DMV area Bachelor's Degree in Computer Science, Information Systems, Engineering, or related field preferred Relevant certifications beneficial (AWS, Azure, Agile, Data Engineering, etc.) Strong experience conducting business and technical analysis in complex system environments. Excellent communication, technical writing, and documentation skills. Demonstrated ability to translate mission requirements into technical solutions and workflow designs. Proficiency in: Python (core) SQL PySpark / Spark JavaScript/TypeScript and modern frameworks (e.g., React) preferred Experience developing operational applications and dashboards. Strong understanding of system architecture, data modeling, and data security principles. Ability to work effectively with end users, technical teams, and leadership stakeholders. Prior experience working with cloud environments (AWS and/or Azure). Desired Qualifications Familiarity with Palantir Foundry, including: Ontology modeling and management Pipeline Builder / Data integration patterns Operational application development (low-code + custom) Agile delivery experience and/or experience in government IT programs Halvik offers a competitive full benefits package including:Company-supported medical, dental, vision, life, STD, and LTD insurance Benefits include 11 federal holidays and PTOEligible employees may receive performance-based incentives in recognition of individual and/or team achievements.401(k) with company matching Flexible Spending Accounts for commuter, medical, and dependent care expenses Tuition AssistanceCharitable Contribution matching Halvik Corp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Halvik's pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.