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The differences between senior technical advisors and technical support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior technical advisor and a technical support specialist. Additionally, a senior technical advisor has an average salary of $112,682, which is higher than the $48,667 average annual salary of a technical support specialist.
The top three skills for a senior technical advisor include java, UI and cloud. The most important skills for a technical support specialist are customer service, technical support, and troubleshoot.
| Senior Technical Advisor | Technical Support Specialist | |
| Yearly salary | $112,682 | $48,667 |
| Hourly rate | $54.17 | $23.40 |
| Growth rate | 10% | 10% |
| Number of jobs | 113,871 | 157,425 |
| Job satisfaction | - | 4.6 |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 50% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A senior technical adviser ensures the quality of their company's products or software. They design, manage, and optimize those products. They are also responsible for ensuring all deadlines are met. They often have to present information at technical meetings, seminars, or conferences.
A technical support specialist is responsible for assisting customer's and businesses' concerns and system issues by performing troubleshooting and remote solutions. These specialists must have extensive knowledge of system applications, including software and hardware database to handle complex processes that might affect the end user's experience or the business' daily operations. Technical support specialists should maintain excellent communication skills to guide the client and business on solving network problems. They must also document concerns and progress promptly for reference and quality checks.
Senior technical advisors and technical support specialists have different pay scales, as shown below.
| Senior Technical Advisor | Technical Support Specialist | |
| Average salary | $112,682 | $48,667 |
| Salary range | Between $86,000 And $146,000 | Between $30,000 And $76,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | New Jersey |
| Best paying company | Mercy Corps | Meta |
| Best paying industry | Professional | Finance |
There are a few differences between a senior technical advisor and a technical support specialist in terms of educational background:
| Senior Technical Advisor | Technical Support Specialist | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 50% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | Stanford University |
Here are the differences between senior technical advisors' and technical support specialists' demographics:
| Senior Technical Advisor | Technical Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 75.1% Female, 24.9% | Male, 75.4% Female, 24.6% |
| Race ratio | Black or African American, 12.4% Unknown, 5.3% Hispanic or Latino, 15.2% Asian, 12.2% White, 54.4% American Indian and Alaska Native, 0.4% | Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 11.3% White, 55.0% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |