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Senior Technical Service Specialist Careers

There is more than meets the eye when it comes to being a senior technical service specialist. For example, did you know that they make an average of $44.72 an hour? That's $93,013 a year!

Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.

What Does a Senior Technical Service Specialist Do

There are certain skills that many senior technical service specialists have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, listening skills and problem-solving skills.

When it comes to the most important skills required to be a senior technical service specialist, we found that a lot of resumes listed 36.0% of senior technical service specialists included technical support, while 19.3% of resumes included crm, and 4.3% of resumes included test equipment. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the senior technical service specialist job title. But what industry to start with? Most senior technical service specialists actually find jobs in the manufacturing and technology industries.

How To Become a Senior Technical Service Specialist

If you're interested in becoming a senior technical service specialist, one of the first things to consider is how much education you need. We've determined that 43.7% of senior technical service specialists have a bachelor's degree. In terms of higher education levels, we found that 8.9% of senior technical service specialists have master's degrees. Even though most senior technical service specialists have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a senior technical service specialist. When we researched the most common majors for a senior technical service specialist, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on senior technical service specialist resumes include master's degree degrees or high school diploma degrees.

You may find that experience in other jobs will help you become a senior technical service specialist. In fact, many senior technical service specialist jobs require experience in a role such as technology services specialist. Meanwhile, many senior technical service specialists also have previous career experience in roles such as technical support technician or validation specialist.

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Average Salary
$93,013
Average Salary
Job Growth Rate
10%
Job Growth Rate
Job Openings
45,312
Job Openings

Senior Technical Service Specialist Career Paths

Top Careers Before Senior Technical Service Specialist

Top Careers After Senior Technical Service Specialist

Owner
9.8 %

Senior Technical Service Specialist Jobs You Might Like

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Senior Technical Service Specialist

Senior Technical Service Specialists in America make an average salary of $93,013 per year or $45 per hour. The top 10 percent makes over $148,000 per year, while the bottom 10 percent under $58,000 per year.
Average Salary
$93,013
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How much should you be earning as an Architect? Use Zippia's Salary Calculator to get an estimation of how much you should be earning.

Recently Added Salaries

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Senior Identity Management Specialist-Technology Services
Senior Identity Management Specialist-Technology Services
City of Denver
City of Denver
12/09/2020
12/09/2020
$90,86012/09/2020
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Senior Technical Services Specialist
Senior Technical Services Specialist
CB&I, LLC
CB&I, LLC
05/20/2020
05/20/2020
$92,40205/20/2020
$92,402
Senior Technical Service Specialist
Senior Technical Service Specialist
IBM Corporation
IBM Corporation
05/14/2020
05/14/2020
$92,43505/14/2020
$92,435
Senior Technical Services Specialist
Senior Technical Services Specialist
IBM Corporation
IBM Corporation
04/24/2020
04/24/2020
$88,65004/24/2020
$88,650
Senior Technical Services Specialist
Senior Technical Services Specialist
CB&I, LLC
CB&I, LLC
04/03/2020
04/03/2020
$79,37404/03/2020
$79,374

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Senior Technical Service Specialist Demographics

Gender

male

71.6 %

female

24.0 %

unknown

4.4 %

Ethnicity

White

62.9 %

Hispanic or Latino

15.0 %

Asian

9.8 %

Foreign Languages Spoken

Spanish

46.7 %

German

20.0 %

Chinese

13.3 %
See More Demographics

Senior Technical Service Specialist Education

Majors

Business
17.4 %

Degrees

Bachelors

43.7 %

Associate

20.9 %

Certificate

15.2 %

Online Courses For Senior Technical Service Specialist That You May Like

IT & Technical Support Guide to Helpdesk, Desktop & Servers
udemy
4.2
(537)

Learn how the different levels of IT technical support work, from service desk to infrastructure and server support...

SAP Customer Service (CS/SM) - Service Management module
udemy
4.2
(482)

Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

Technical Support Fundamentals
coursera

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you'll be introduced to the world of Information Technology, or IT. You'll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what's to come in this certificate program...

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Top Skills For a Senior Technical Service Specialist

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 36.0% of senior technical service specialists listed technical support on their resume, but soft skills such as customer-service skills and listening skills are important as well.

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Top Senior Technical Service Specialist Employers

1. Pfizer
4.7
Avg. Salary: 
$103,226
Senior Technical Service Specialists Hired: 
15+
2. Ricoh
4.7
Avg. Salary: 
$99,658
Senior Technical Service Specialists Hired: 
13+
3. IBM
4.8
Avg. Salary: 
$90,327
Senior Technical Service Specialists Hired: 
10+
4. St. Jude Medical Center
4.7
Avg. Salary: 
$84,102
Senior Technical Service Specialists Hired: 
9+
5. CBIZ
4.8
Avg. Salary: 
$94,376
Senior Technical Service Specialists Hired: 
4+
6. AT&T
4.7
Avg. Salary: 
$118,233
Senior Technical Service Specialists Hired: 
4+

Senior Technical Service Specialist Videos

Updated October 2, 2020