Senior technical service specialist job description
Updated March 14, 2024
4 min read
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Example senior technical service specialist requirements on a job description
Senior technical service specialist requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in senior technical service specialist job postings.
Sample senior technical service specialist requirements
- Bachelor's degree in Information Technology or related field
- Minimum 5 years of technical support experience
- Extensive knowledge of Windows Server, Linux, and network infrastructure
- Proficient in Active Directory, DNS, DHCP, and Group Policy
- Experience with virtualization technologies (VMWare, Hyper-V)
Sample required senior technical service specialist soft skills
- Excellent customer service and communication skills
- Ability to troubleshoot technical issues in a timely manner
- Strong problem-solving skills
- Excellent organizational and planning skills
- Ability to work independently and as part of a team
Senior technical service specialist job description example 1
Royal Bank of Canada senior technical service specialist job description
Come Work with Us!
At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.
Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.
Job Title
Sr. Technical Specialist, Network Services
Job Description
What is the opportunity?
Senior Network Engineer with exposure to a large financial institutions
What will you do?
* Expert-level exposure to highly visible network Engineering and Integration projects
* High level of creativity while adhering to enterprise standards
* Work independently and be proactive
* Expected to have an opinion on current and future challenges
* Work alongside the service delivery team to drive network deployments
What do you need to succeed?
Must Have
* 10+ years of hands-on experience with various Cisco and Arista platforms
* Expert-level enterprise-level routing, switching and automation with Ansible
* Expert-level understanding of infrastructure security stack
* IP unicast routing: BGP, OSPF
* VXLAN
* IP multicast routing: IGMP, PIM, MSDP and anycast RP
* LAN switching. VLANs, IEEE 802 standards, PAgP, LACP, MLAG
* Routing & Switching platforms: Arista
* Excellent communication and interpersonal skills
* Proficient tcp/udp troubleshooting with Wireshark and or Ngenius
Nice to Have
* Enterprise-level network design and integration
* TCP-level troubleshooting
* Exposure to financial industry networking
* CCIE and or Azure/AWS certifications
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
* A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
* Leaders who support your development through coaching and managing opportunities
* Ability to make a difference and lasting impact
* Work in a dynamic, collaborative, progressive, and high-performing team
* Flexible work/life balance options
* Opportunities to do challenging work as part of a global team
Job Summary
Sr. Network Engineer with experience in low-latency trading networks. The ideal candidate would have extensive experience working with market data feeds, be a strong
multicast troubleshooter, have experience in troubleshooting FIX latency issues and be very familiar with the different exchange colo's across the US, Canada, UK and APAC.
Address:
Jersey City, New Jersey, United States of America
City:
USA-NJ-JERSEY CITY
Country:
United States of America
Work hours/week:
40
Employment Type:
Full time
Platform:
Technology and Operations
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2022-10-14-07:00
Application Deadline:
2022-11-18-08:00
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.
At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.
Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.
Job Title
Sr. Technical Specialist, Network Services
Job Description
What is the opportunity?
Senior Network Engineer with exposure to a large financial institutions
What will you do?
* Expert-level exposure to highly visible network Engineering and Integration projects
* High level of creativity while adhering to enterprise standards
* Work independently and be proactive
* Expected to have an opinion on current and future challenges
* Work alongside the service delivery team to drive network deployments
What do you need to succeed?
Must Have
* 10+ years of hands-on experience with various Cisco and Arista platforms
* Expert-level enterprise-level routing, switching and automation with Ansible
* Expert-level understanding of infrastructure security stack
* IP unicast routing: BGP, OSPF
* VXLAN
* IP multicast routing: IGMP, PIM, MSDP and anycast RP
* LAN switching. VLANs, IEEE 802 standards, PAgP, LACP, MLAG
* Routing & Switching platforms: Arista
* Excellent communication and interpersonal skills
* Proficient tcp/udp troubleshooting with Wireshark and or Ngenius
Nice to Have
* Enterprise-level network design and integration
* TCP-level troubleshooting
* Exposure to financial industry networking
* CCIE and or Azure/AWS certifications
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
* A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
* Leaders who support your development through coaching and managing opportunities
* Ability to make a difference and lasting impact
* Work in a dynamic, collaborative, progressive, and high-performing team
* Flexible work/life balance options
* Opportunities to do challenging work as part of a global team
Job Summary
Sr. Network Engineer with experience in low-latency trading networks. The ideal candidate would have extensive experience working with market data feeds, be a strong
multicast troubleshooter, have experience in troubleshooting FIX latency issues and be very familiar with the different exchange colo's across the US, Canada, UK and APAC.
Address:
Jersey City, New Jersey, United States of America
City:
USA-NJ-JERSEY CITY
Country:
United States of America
Work hours/week:
40
Employment Type:
Full time
Platform:
Technology and Operations
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2022-10-14-07:00
Application Deadline:
2022-11-18-08:00
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.
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Updated March 14, 2024
Updated March 14, 2024