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What is a senior technical services representative and how to become one

Updated January 8, 2025
3 min read
There is more than meets the eye when it comes to being a senior technical services representative. For example, did you know that they make an average of $41.25 an hour? That's $85,807 a year! Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.
ScoreSenior Technical Services RepresentativeUS Average
Salary
6.7

Avg. Salary $85,807

Avg. Salary $59,228

Stability level
6.7

Growth rate 10%

Growth rate 0.3%

Diversity
6.6
Race

American Indian and Alaska Native 0.49%

Asian 10.29%

Black or African American 10.34%

Hispanic or Latino 16.26%

Unknown 5.55%

White 57.07%

Gender

female 26.24%

male 73.76%

Age - 41
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 41
Stress level
6.7

Stress level is high

7.1 - high

Complexity level
6.5

Complexity level is challenging

7 - challenging

Work life balance
7.4

Work life balance is good

6.4 - fair

Senior technical services representative career paths

Key steps to become a senior technical services representative

  1. Explore senior technical services representative education requirements

    Most common senior technical services representative degrees

    Bachelor's

    57.1 %

    Associate

    22.3 %

    High School Diploma

    9.0 %
  2. Start to develop specific senior technical services representative skills

    SkillsPercentages
    IP19.90%
    Customer Service13.28%
    Technical Training8.52%
    Product Line5.97%
    Technical Phone Support5.20%
  3. Complete relevant senior technical services representative training and internships

    Accountants spend an average of 3-6 months on post-employment, on-the-job training. New senior technical services representatives learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a senior technical services representative based on U.S. Bureau of Labor Statistics data and data from real senior technical services representative resumes.
  4. Research senior technical services representative duties and responsibilities

    • Improve integrating processes by managing enterprise analysis tool acquisition for assisting customers in translating infrastructure information into meaningful data.
    • Resolve pricing IP issues and research profile IP issues and push resolution if necessary.
    • Provide parts and warranty claim parts to homeowner's with damage windows and doors.
    • Analyze ecosystems across individual project sites in order to design and develop infrastructure for providing optimal service and signal strength.
  5. Get senior technical services representative experience

    Generally, it takes 1-2 years to become a senior technical services representative. The most common roles before becoming a senior technical services representative include technical service representative, customer service representative team lead and medical technologist.
  6. Apply for senior technical services representative jobs

    Now it's time to start searching for a senior technical services representative job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first senior technical services representative job

Zippi

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Average senior technical services representative salary

The average senior technical services representative salary in the United States is $85,807 per year or $41 per hour. Senior technical services representative salaries range between $62,000 and $118,000 per year.

Average senior technical services representative salary
$85,807 Yearly
$41.25 hourly

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How do senior technical services representatives rate their job?

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Senior technical services representative reviews

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A zippia user wrote a review on Dec 2019
Cons

It is very difficult to make everyone happy, everyday.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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