Senior technical services representative jobs near me

🚀 Senior Implementation Specialist (PowerFlex | Python | VMware/OpenShift) 💰 Comp: $90k 🕒 Experience: 5+ years 🔐 Requirements: NO SECURITY CLEARANCE NEEDED! Only standard background + drug test Are you the go-to problem solver in high-pressure environments? Do you love building, tuning, and troubleshooting complex storage platforms? If “PowerFlex + Python + VMware/OpenShift” sounds like your natural habitat - this is your opportunity. We're partnering with a fast-growing GovCon leader that's expanding their engineering team and moving FAST. If you want to work on exciting, national security projects with room to quickly advance your career, read on. What You'll Be Doing 🔥 Implementing and supporting PowerFlex solutions across large, complex environments 🐍 Automating tasks using Python (intermediate is perfect - you'll use it a lot) 🖥️ Deploying and managing applications in VMware and OpenShift environments 🛠️ Owning SAN/NAS/Object storage operations - build, migrate, decommission 🚨 Handling incident/change/problem management in fast-paced, high-stakes settings 🤝 Partnering with cross-functional teams to deliver clean, reliable, production-ready solutions What You Bring ✔ PowerFlex expertise (APIs, block storage, decommissioning, performance tuning) ✔ Strong understanding of SAN/NAS/Object storage ✔ Experience with large-scale storage migrations ✔ Solid Linux, VMware, OpenShift experience ✔ One or more programming languages: Python, Java, C/C++, Go, Shell ✔ Good debugging, troubleshooting, and capacity-management skills ✔ Ability to thrive in an exciting engineering environment ✔ Strong communication, prioritization, and team-first mindset Why This Role Is Worth Your Time 🌟 High-visibility work with major impact ⚙️ Modern tech stack + large-scale infrastructure challenges 🏆 Join a team that invests in great people and moves quickly 📈 Real opportunity for growth into Principal-level or Architecture paths If you're ready to step into a role where your storage engineering expertise actually matters , hit Apply, or share with someone brilliant. Let's get you in front of this team quickly - they are hiring NOW.

Save lives, from the workplace to anyplace. The National Safety Council is America's leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on areas where most unintentional injuries and deaths occur. We are currently looking for a Jr. Program Technical Advisor, Driver Safety to join us in our mission to save lives and prevent injuries. Position Highlights: This position helps support the delivery and maintenance of National Safety Council (NSC) defensive driving courses (DDC) and instructor development programs. This role contributes to the accuracy and relevance of course content by conducting market analysis, collecting and reviewing relevant research, assisting with curriculum updates, coordinating with internal and external teams, and helping gather information from various stakeholders. The position works closely with NSC Product Development, external curriculum designers, Advocacy, and other NSC SMEs to ensure our DDC programs are as effective as possible. With deep knowledge and experience of driver, vehicle, and the larger transportation safety space, this role involves working with and building support among many NSC departments for fact gathering and design support of NSC Driver Safety Training curricula. This includes supporting relationships with and seeking input from Governmental entities (like US DOT and NHTSA), NSC Chapters and Training Centers, industry experts, and other key constituents. This multi-faceted position encompasses support-level functions of curriculum development, quality control, protection of intellectual properties, archival of past intellectual properties, program piloting as well as continuing education and custom curricula development for state-sponsored (DMV) programs. What You'll Do: Supports collaboration with NSC Product Development and external curriculum designers, graphic designers, and multimedia designers to assist in updating and maintaining: Classroom & Online Defensive Driving Courses (DDCs) Customized DDC State & Traffic Court Programs Instructor Development & Continuing Education Courses Continually assesses the vast domain of transportation safety topics and advises key NSC constituents. Assists in verifying the authenticity and technical accuracy of driver safety materials used in NSC programs, internally and externally (e.g., photos, videos, articles). Supports various subcommittees, including but not limited to the DDC International Advisory Subcommittee, as directed Supports the preventability review program Responsible for competitive market analysis of all roadway safety programs Provide administrative support to advisory committees and help gather input for curriculum updates, including surveys Writes or assembles content for and supports the accuracy of the DDC Instructor Information Highway and related portals, including but not limited to instructor newsletters, product launch communication, and blog content We're Looking for Someone with: Bachelor's degree or equivalent in education (preferably in the field of transportation safety) Must have a valid driver license with a long history of a clean driving record 1-2 years of experience in program curriculum development or administrative support to product development, preferably in a safety or training environment Proficient knowledge of motor vehicle laws and traffic safety principles Experience with driver licensing or enforcement is desired Strong organizational and communication skills Ability to assist with multiple projects and coordinate with various teams Outstanding technical writing skills Strong presentation skills with experience presenting to large groups Willingness to travel occasionally (up to 20%) This is a remote position Salary for this role is: $80,000 Reasons You'll Love it here: NSC cares about the safety, health, and overall well-being of our employees. We offer competitive benefits, resources, and tools to promote a work-life balance that supports employees during all phases of life. We offer the following: At least 20 PTO days accrued 1 st year and 11 paid holidays Flexible work arrangements Comprehensive medical, dental, vision, and life insurance plans Flex spending accounts for medical and dependent care 403(b) & Roth 403(b) with employer match up to 6% Reimbursable training Dress for your day Our hiring process is designed to give you the opportunity to shine at each step. It starts with an assessment where you really showcase your drive for the role. From there, candidates selected for the first interview will discuss their skills and how they fit with our team. If you're a match, the second interview takes a deeper dive into your background and how you can contribute to our goals. After that, we'll make our final decision and let you know the outcome. This is our usual process, and we're excited to get to know you along the way!" NSC is an equal opportunity employer.

The Technical Advisor II, Polio provides strategic and technical leadership for the STRengthening Infectious Disease DEtection Systems (STRIDES) Activity with respect to polio eradication-related surveillance, laboratory strengthening, and case detection. The Advisor ensures alignment of STRIDES polio activities with global guidance, national policies, Global Polio Eradication Initiative (GPEI) norms, and donor regulations, while delivering high-quality technical assistance across participating countries. They provide technical oversight of in-country implementation, working closely with regional and country teams to ensure fidelity to STRIDES' technical approaches, troubleshoot implementation challenges, and adapt interventions to evolving epidemiologic and operational contexts. The Advisor plays a central role in supporting capacity-building, mentoring, and technical assistance for country teams, local partners, and government counterparts across polio surveillance, biosafety/biosecurity, laboratory operations, specimen management, data quality, and related domains, ensuring alignment with the United States Government's global health security priorities. The Advisor contributes to FHI 360's technical thought leadership by developing tools, guidance, learning products, and global public goods that strengthen STRIDES' polio portfolio and enhance the organization's visibility and credibility in polio eradication and infectious disease surveillance. They represent STRIDES' polio equities with key donors and stakeholders-including the U.S. Department of State's Bureau of Global Health Security and Diplomacy (GHSD), UNICEF, U.S. Centers for Disease Control and Prevention (CDC), national programs, and GPEI technical groups-ensuring effective communication, strategic alignment, and strong positioning of STRIDES within the global polio architecture. Working closely with the STRIDES Technical Director, Polio; technical leads; MEL Director; and Program Implementation Director, the Advisor cascades and operationalizes the Activity's technical strategy and is accountable for the successful, timely, and compliant delivery of all polio-related technical components across regional and country-level work plans. The Advisor collaborates across FHI 360 and consortium partners to ensure coordinated implementation, responsive technical support, and rigorous reporting that meet or exceed contractual, programmatic, and quality standards. Accountabilities:Technical Requirements: Works on problems of complex scope that require evaluation of variable factors. Demonstrates good judgment in selecting methods, techniques, and evaluation criteria for obtaining solutions, with little supervision. Networks with key internal and external personnel. Provides input to senior technical leadership on national guidelines and normative policies for subject matter areas of expertise. May interpret findings and make recommendations for improvements. Performs other duties as assigned. Project Design Implementation: Under the direction of the STRIDES Technical Director - Polio leads the creation of the technical portion of the STRIDES-Polio Activity plan within the given resource and financial constraints. Supports day-to-day technical and operational activities related to the STRIDES-Polio country portfolio design and implementation. Coordinates with technical and programmatic staff members to ensure that activities are performed as per contract requirements and consistent with FHI 360 policy. Lead staff members' assignments and supervises field staff to ensure technical quality. Work with STRIDES Finance and Operations teams to prepare subcontracts and budgets. Provides broad global technical leadership to multiple components of the STRIDES - Polio program. Defines and develops solutions for major business or functional challenges. Contributes to planning and making recommendations for STRIDES operations and implementation. Influences design and scope of STRIDES polio initiatives and programs. Develops strategies and tools for the design and implementation of specific technical components within the STRIDES - Polio and Global Health Security programs of work. Provides technical oversight and ensures high-quality implementation in line with global standards and best practices and to meet contractual obligations for moderately complex technical units of a functional domain, directing other professional staff members. Coordinates with technical and programmatic staff members to ensure that activities are performed as per award requirements and consistent with policy. Oversees staff members' assignments. Coordinates with employees and consultants, on-site and in the field for situations that are less routine and more unusual. Staff Leadership and Training: May supervise team members, monitor performance, and lead professional development efforts. Develops and implements training and competency systems. Identifies strategies to address training gaps. Activity Reporting: Reviews donor financial and technical reports specific to Polio. Prepares and delivers presentations as requested to STRIDES donor on progress. Develops Activity work plans and coordinates with sponsors and partners on activities. Quality Assurance: Ensures technical deliverables and implementation are consistent with best practices contractual obligations for moderately complex technical units of a functional domain, directing other professional staff members. Proactively identifies risks or challenges to technical deliverables and creates mitigation plan. Reviews, analyzes, and evaluates the effectiveness of projects and makes recommendations for enhancements. Ensures the quality of implemented technical activities and systems at all levels. Applied Knowledge & Skills: Ability to manage projects, set realistic priorities, and plan for the successful implementation of activities. In-depth functional knowledge around specialization and detailed knowledge of Polio Eradication efforts especially in the area of Polio surveillance, case investigation, laboratory services, reporting and related areas. General understanding of the external environment and how it affects the industry in general and the organization, including political, legal, environmental, financial, and social influences. General understanding of the organization's structure, policies and practices, and the impact on one's own area. Strong diagnostic, analytical and problem-solving skills. Ability to exchange information, present recommendations and collaborate with colleagues and peers within the organization and possibly externally. Ability to influence others of the benefits/importance of an idea or plan of action and to gain their support or commitment. Strong negotiation skills and ability to reach mutual points of agreement and benefit among peers and colleagues. Problem Solving & Impact: Is sought out to provide advice or solutions around technical area. Is informed about current developments around technical area. Works under broad direction with considerable latitude for independent action. Specific actions are guided primarily by professional standards and expected outcomes of the project. Decisions and actions have an impact on the smooth operation and timeframes of the unit programs/projects; impact on the broader organization is generally indirect. Problems encountered are complex and may involve unprecedented circumstances; resolution requires investigation, analysis, and review of professional/organizational standards. Faulty decisions or recommendations will normally result in critical delays and modifications to projects or operations, cause substantial expenditure of additional time, resources, and funds; and jeopardize future business activity. Supervision Given/Received: May supervise junior level staff members. Work is reviewed in terms of meeting the organization's objectives and schedules. Accomplishes results through managers or senior members of a team. Manages a technical area staff and function area within the organization. Plays a coaching and mentoring role for others; may assist in team management as necessary, although has no formal people management responsibility. Typically reports to a Director. Education: ** Master's Degree or its International Equivalent in Health, Life/Social Sciences International Development, or Related Field. Project Management (PM) Certification preferred. Experience: ** Typically requires 12+ years of relevant experience in designing and evaluating applicable programs/services - may manage activities of lower-level staff, however, main function is individual contributor. Relevant publications, presentations, reports, and manual/tool development. Proficient experience in current polio eradication, surveillance, laboratory support or related program developments in polio eradication and/or Global Health Security. Years of work experience that demonstrates sensitivity to and understanding of technical issues. Prior work experience in a non-governmental organization (NGO), government agency, or private organization engaged in polio eradication efforts. International Program Development or Program management experience preferred. Typical Physical Demands: Typical office environment. Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard. Ability to sit and stand for extended periods of time. Ability to lift/move up to 5 lbs. Technology to be Used: Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment. Travel Requirements: 10% - 25% The expected US Based hiring salary range for this role is listed below. Candidates FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget. Base salary is only one component of our offer. FHI 360 contributes 7% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule. US Based Hiring Salary Range: USD 115,000 - 155,000 annual International hiring ranges will differ based on location This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time. FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law. Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants' previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant's tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks. FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. If you have questions or concerns about correspondence from us, please email ******************************. FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others - and yourself. Please click here to continue searching FHI 360's Career Portal.

Smartrecruiters SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success-including brands like Bosch, LinkedIn, Skechers, and Visa-using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform. SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you're taken care of. Our inclusive office environment welcomes and respects all. Job Description As Technical Integration Services Consultant, you will work with our largest customers. Many of them are looking to disrupt their recruiting and HR processes, and you will help them continue to achieve this. You will be responsible for troubleshooting integration bugs, implementing code fixes, and communicating with clients to help with training and guidance. It is a rewarding role that allows you to work closely with our clients while improving your technical skills. This is a fully remote role and candidates may be located anywhere in the US with the east coast preferred. What you'll deliver: identify integration issues and implement code fixes, using a middleware platform. This includes communicating with customers discussing issues over phone and email. enhance and update SmartRecruiters integrations, improving designs for error handling, migrating to new APIs, and optimizing for better scalability to name a few. Work with Project Managers to plan, coordinate and deliver all customer integrations between SmartRecruiters and other global HR vendors. regularly meet with team members and the client to deliver status updates, resolve project issues and design solutions. create and improve existing documentation for integrations. collaborate with SmartRecruiters' engineers to ensure product releases are available in our API and properly tested. Qualifications You have been successful in identifying and fixing technical issues. This can include investigating areas within integrations, SSO and data migrations. You have experience in a support role communicating over email and phone with clients. You have experience writing scripts and code in a language or middleware platform. You have understanding of and experience with application integration technologies and projects is preferred. You have prior experience in SaaS / On-Demand applications You are able to work independently, manage projects and communicate technical issues to non-technical people. You have experience working in a fast paced environment with the ability to manage multiple concurrent projects. Customer satisfaction and problem solving skills are essential. Additional Information SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users. From utility inspectors to first responders, soldiers in battlefield scenarios and beyond. About the team: Our support team provides best-in-class service and support to our growing commercial customer base while meeting or exceeding our service level agreements as defined by our business requirements. We're highly focused on customer enablement, retention, and loyalty, and we work closely with partner teams in the Skydio Customer Success organization to ensure customers get the best out of their UAS investment. About the role: We're looking for a technical product support professional who is passionate about helping commercial customers get the most out of industry-leading autonomous UAS drone investments. You'll utilize your proven B2B customer support skills and capabilities to assist Skydio pilots and drone operators in understanding product features, troubleshooting software, hardware, and cloud issues, and recommending best practices for safely and effectively flying. When our customers need help, you are responsible and empowered via knowledge guides and flight diagnostic tools. You will have access to cross-team experts to resolve their issues thoroughly, with an added emphasis on capturing data to inform product, process, and service improvement. Working Hours: 3:00 PM - 11:00 PM PT. Sat & Sun (4x10 schedule, with Sat & Sun 10hrs + remaining 2 days during the week) Travel: This role may require traveling to regional customer sites up to 10% of the time. How you'll make an impact: Deliver premier technical support to drive customer satisfaction and brand evangelism Know Skydio drone, controller, and cloud products inside and out, and proactively seek clarity on areas of ambiguity negatively impacting our customers Be the Voice of Customer frontline to other Skydio teams that enable continuous product improvement based on customer needs Use clear and empathetic written and verbal communication to quickly resolve issues that limit UAS fleet utilization and thereby drive high-brand affinity over time Over time, become a Subject Matter Expert (SME) in one or more aspects of the Skydio UAS platform and share your knowledge freely with other team members to create high-trust team relationships Engage in regular pre-released product dogfooding and give feedback that helps deliver the highest quality product experience possible Proactively participate in building support processes that improve and enhance the customer experience Own your work and contribute to operational excellence and low-effort customer support experiences What makes you a good fit: 5-7 years of Technical Support experience with drones/UAV/UAS Must have previous customer support experience in utilities, transportation/infrastructure, or public safety organizations Willing to work a flexible schedule within a 10 to 7 hours of operations Collaborate effectively with team members to resolve complex technical issues, actively share knowledge and expertise, and contribute to a supportive team environment. Motivated self-starter with impeccable verbal and written communication skills, obsessive attention to detail, and the ability to manage time effectively Proficient in technical troubleshooting, problem-solving and familiar with triage and escalation workflows An inquisitive troubleshooter with a passion for drone, cloud, and IoT technology along with a strong desire to learn new skills and grow with Skydio Experience with multi-channel customer communication (phone, chat, email support) CRM technology experience, Zendesk or Salesforce Service Cloud preferred Prior support experience within a 360 customer success retention & renewal team is a plus A strong desire for feedback to learn, grow, and perform duties more efficiently Compensation: At Skydio, our compensation packages for regular, full-time employees include competitive base salaries, equity in the form of stock options, and comprehensive benefits packages. Compensation will vary based on factors, including skill level, proficiencies, transferable knowledge, and experience. Relocation assistance may also be provided for eligible roles. The annual base salary range for this position is $59,600 - $100,000. Fundamentally, we believe that equity is the key to long-term financial growth, and we ensure all regular, full-time employees have the opportunity to significantly benefit from the company's success. Regular, full-time employees are eligible to enroll in the Company's group health insurance plans. Regular, full-time employees are eligible to receive the following benefits: Paid vacation time, sick leave, holiday pay and 401K savings plan. This position and all associated benefits are subject to applicable federal, state, and local laws, as well as the Company's policies and eligibility criteria. *Compensation for certain positions may vary based on the position's location. #LI-WM1 At Skydio we believe that diversity drives innovation. We have created a multidisciplinary environment that embraces the power of diverse perspectives to create elegant solutions for complex problems. We are committed to growing our network of people, programs, and resources to nurture an inclusive culture. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected by federal, state or local anti-discrimination laws. For positions located in the United States of America, Skydio, Inc. uses E-Verify to confirm employment eligibility. To learn more about E-Verify, including your rights and responsibilities, please visit *************************

We are **the makers of possible** BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a **maker of possible** with us. Join our team and make an impact by supporting BD's **Advanced Patient Monitoring (APM) product portfolio** . As a **Specialist, Product Technical Support** , you will play a key role in diagnosing and resolving complex product issues in critical care settings while serving as a trusted resource for healthcare professionals and global affiliates. Leveraging your clinical knowledge and technical expertise, you will ensure optimal product performance, guide customers through system integrations, and deliver exceptional service. If you thrive in a fast-paced environment and are passionate about improving patient outcomes through innovative monitoring solutions, this is the opportunity for you. **This remote based position must be within Pacific Standard Time (PST) or Mountain Standard Time (MST) zones to ensure effective collaboration with cross-functional teams.** **Key Responsibilities:** + Assess complex product malfunctions by analyzing incident platform parameters in critical care settings, procedures performed, and product usage. + Diagnose and intake complex product issues using clinical expertise and APM product knowledge, serving as a primary point of contact for USA and occasionally global affiliates and medical professionals. + Advise internal stakeholders (e.g., Sales Representatives) and external customers on product differentiation and specifications, and guide customers through the setup of various product interfacing Platforms. + Accurately document detailed call intake information in the JDE Enterprise Resource System. + Follow up with customers to obtain additional information or confirm product receipt for service. + Collaborate with internal departments (e.g., R&D, Operations, Service, Quality) to resolve customer issues and assist in investigations. + Assess and communicate financial charges related to service activities, including possibility of service contracts where applicable, and follow up with customers for purchase order or credit card information to process service orders. + Generate appropriate transactions (e.g., equipment replacements, loaners, purchase orders, install base updates) within the JDE Enterprise Resource System. + Provide and coordinate return shipment information to customers. + Other duties as assigned. **Education and Experience required:** + High school degree required. + 3+ years experience in a hospital or medical setting such as RN and/or an anesthesia technician with Experience in ICU (Intensive Care Units), CCU (Critical Care Unit), and/or OR (Operating Room). + Bedside experience with APM products **Knowledge and Skills required:** + Proven proficiency with Microsoft Office Suite including Word, PowerPoint, Access, Excel, Outlook and Teams. + Working knowledge of APM policies, procedures, and guidelines related to technical products. + Solid understanding of product usage and clinical environments in critical care settings. + Strong written and verbal communication skills with the ability to build effective interpersonal relationships and interact effectively across all organizational levels. + Excellent problem-solving, organizational, analytical, and critical thinking abilities, with strong attention to detail and accuracy in all tasks. + Moderate knowledge of electronic medical systems (EMR), and familiarity with how products are applied in clinical practice. + Skilled at managing competing priorities in a fast-paced environment. + Collaborative team player with experience working on cross-functional projects. + Proven ability to build and maintain productive internal and external working relationships. + Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control. **Preferred qualifications:** + Associate or bachelor's degree in a healthcare related field with good knowledge of the medical device industry. + Bilingual Spanish preferred (read, write and speak). **Work environment:** + Must be able to travel for one (1) week or more as needed to attend APM product and clinical trainings within the first six (6) months of employment and periodically thereafter as needed, in Irvine California (or other location as defined). + Must demonstrate flexibility to work rotational schedules every 5-weeks. At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. **Why Join Us?** A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place. To learn more about BD visit ********************** Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics. Required Skills Optional Skills . **Primary Work Location** USA CA - Irvine Laguna Canyon **Additional Locations** **Work Shift** NA (United States of America) At BD, we are strongly committed to investing in our associates-their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You (********************************************* . Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles. **Salary Range Information** $70,200.00 - $115,800.00 USD Annual Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Job DescriptionBenefits: 401(k) Dental insurance Paid time off Vision insurance BEC Technologies, a fast-growing broadband networking & Cellular M2M solution provider is looking for a professional, energetic, self starter to fill the position to be based in Richardson, TX area. This position is responsible for pre-sales & post sales technical engagement with the customer, including product support, product demonstrations and technical presentations. For more information about the company please visit ************************ Responsibilities: - Product technical support for BECs 4G LTE, FTTx, xDSL, M2M/IoT products and BECs Cloud Management platform. - Work and support customers to design network architecture and applications - Provide solution for field technical and configuration issues - Assist customer in network configuration and troubleshooting. - Provide customer demonstration of configuration of BEC products. - Support regional sales team to complete successful product trials & evaluations - Perform technical training and education to customers - Travel to customer sites to support lab testing and/or field trials Qualifications: - 3 or more years of product support experience in telecommunication, IT/computer, data networking industry - Knowledgeable of WiFi, LAN networking, 4G LTE, TCP/IP, RF protocols. - Familiar with Telco, ISP and wireless carriers network equipment and operations - Understanding of network technologies including xDSL, GPON, Active Ethernet, Wireless LAN, 4G LTE and other networking technologies - Hard working and willing to learn new skills and technologies - Working experience with telephone carriers or service provider (ILEC, CLEC, IOC and ISP) is required. - Speaks Mandarin prefer - 20% domestic travel may be required Work remote temporarily due to COVID-19.

Senior eDiscovery Technical AdvisorEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated Senior eDiscovery Technical Advisor to join a fast-paced and hard-working team to assist with any legal accounts. As an eDiscovery Technical Advisor, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- contractor shall provide expertise in identifying, preserving, collecting, processing, and producing ESI in support of civil and criminal litigation, select FOIA requests, Congressional requests and other inquiries; - Contractor shall provide expertise specifically in criminal discovery support to include identifying, preserving, collecting, processing, and producing ESI; - Contractor shall serve as the expert technical user of the available electronic discovery applications, which include Enterprise Vault, Discovery Accelerator, Legal Hold Management Tool (LHMT) and the Veritas eDiscovery Platform; - Contractor shall work with the litigation team to develop a discovery plan which documents the electronic discovery search parameters (e. g. , date range, key words and custodians) for a particular case; - Contractor shall use electronic discovery software applications to collect data from various FBI storage locations on FBI IT systems (e. g. , MS-Exchange servers, shared drives, desktops, text and instant messages) in accordance with the discovery plan, to support OGC attorneys, paralegal specialists, Information Management Division personnel and case agents who are responsible for responding to pre-trial discovery motions, requests, subpoenas related to civil and criminal matters, congressional inquiries, FOIA requests and other inquiries; - Contractor shall analyze search/collection results for data gaps; - Contractor shall administer data inputs into an electronic discovery review platform (i. e. eDP), which includes, but is not limited to: creating cases; adding collected source data; - handling user access rights; uploading data logs; de-duplicating collected source data; identifying data gaps; merging/verifying data; and assuring electronic discovery production quality in Bates numbering and load file creation; - Contractor shall coordinate electronic discovery collection results with FBI units responsible for processing discovery for review/redaction/release; - Contractor shall adhere to polices and technical procedures for use of available electronic discovery software applications and provide agency attorneys, paralegals, and other users of the FBI's electronic discovery review platform with training and other technical assistance; - Contractor shall provide information and advise on instructions regarding the FBI's process for identifying, preserving, collecting, analyzing, and organizing ESI, including the use of electronic discovery software programs; - Contractor shall provide ad hoc support to end users of the electronic discovery review platform repository; - Contractor shall document electronic discovery plans and procedures for each individual case; - Contractor shall facilitate requests for legal hold implementation, amendment, and/or lift that are submitted by various requesters in LHMT; - Contractor shall provide eDiscovery collections on criminal cases. Qualifications:- 5 (five) years of eDiscovery/litigation support experience with a focus on client solutions. - 3 (three) years of progressive more responsible experience on major lit support projects. - 2 years in Relativity, beyond document review coding. - Excellent communication, presentation, and interpersonal skills with both eDiscovery technical teams and non-technical business leaders and team players. - Ability to work in a fast-paced environment and agile work environment. - Experience and familiarity with eDiscovery Services covering all realms of the EDRM (File to Trial). - Must be a U. S. Citizen. - The ability to obtain a U. S. Government security clearance (active clearance preferred). - BS/BA degree or equivalent work experience (JD highly preferred). Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:******************* com/join-our-team/For more information about CGS please visit: ************ cgsfederal. com or contact:Phone: *****************Email: info@cgsfederal. com #CJ

BroadReach is a technology advisor and consultant with access to over 600 different suppliers across a variety of technology pillars including: Security CX, AI, Automation & Contact Center Cloud Compute, Mobility & IOT Network Connectivity Technology and Mobile Expense Management All these technology pillars are supported by our back-office team who provides Program and Project Management services that overlay complex multi-vendor projects. BroadReach is in the business of creating amazing partnerships with our clients. We sit on their side of the table, advise which technologies to procure, and provide education as to why. Whether our client's initiatives are surrounding risk management, digital transformation, AI strategy, or cost reduction and vendor consolidation, we can assist. One of the biggest values BroadReach provides our clients is time. Time spent researching and getting educated on new technologies and trends through road mapping and strategy sessions, time spent comparing vendors and pricing (RFIs, RFPs, Supplier Analysis Documentation) and running that entire process A to Z. Post-purchase, we save our clients time by overseeing and managing implementations, supporting escalations, ensuring billing accuracy, and managing renewal terms. Job Description The Technology Advisor is an integral part of the Sales team. This self-starter will be focused primarily on prospecting and closing business with current and new customers. This role requires consistent discipline to develop sales opportunities in a process-driven approach cultivating a steady flow of customers who benefit from BroadReach's technology services expertise. The Technology Advisor is responsible for maintaining a long-term mutually beneficial relationship between customers and BroadReach. The role requires great sales, organizational, entrepreneurial, and communication skills. The Technology Advisor will work closely with all other BroadReach departments to ensure a successful implementation of all services sold and long-term customer satisfaction. Specific Responsibilities and Expectations: Sales: Operating with a sense of urgency and guided by integrity while working with customers, co-workers, partners, and all other people they encounter. Generating the necessary quantity and value of opportunities required to successfully meet sales goals with current and new customers. Achieving monthly, quarterly, and annual sales goals. Prospecting for new sales opportunities through self-driven activities around relationships, networking groups, social media (e.g. LinkedIn), campaigns, working with marketing and inside sales, our technology partners, and other methods deemed professional and approved by manager. Learning and expanding knowledge of BroadReach's value add/value proposition in relation to support, services, and technologies. Working the entire sales process which includes finding, qualifying, presenting, coordinating, preparing, and delivering deliverables (references, sales quotes, proposals and scopes of work), negotiating, and closing sales opportunities. Coordinating with internal and external sales engineering and consulting resources to ensure design, demo and technical capabilities meet customer expectations. Processes: Maintaining complete records of all activities, interactions, and opportunities with targeted accounts in the BroadReach CRM (BAM). Take ownership for ensuring account, contact and opportunity information and related notes and activities are accurately and consistently captured in BAM for all accounts. Providing clean notes, folder and file structure, and all relevant documentation (e.g. scopes of work, technology roadmaps, order package, etc.) to provide clean documentation and smooth transitions for customers to interact with other departments. Committing to improving your professional skills including participating with your manager and other colleagues in the sharing of sales and prospecting best practices as well as industry trends. General Responsibilities and Expectations: Providing continuous communication, feedback, and ideas with leadership to improve both internal BroadReach team and customer relationships. Participating in company meetings, sales meetings, trainings, and other company events. Communicating conflicts and other challenges promptly to your management team. Participating in all company training courses and completing all online and self-paced training courses in the required timelines. Maintaining and improving personal integrity, honesty, positive outlook and attitude, sense of urgency, follow-through, accountability, communication, sales, social and relationship skills, continuing training and education, company, industry, and product knowledge. Traveling as needed to develop and maintain relationships. Inspiring the BroadReach team by always living our core values and company purpose: Self-Aware Self-Motivated Us Before Me Customer First, Always Skills: Strong communication skills, both written and verbal. General contract review and interpretation capability. General computer skills including MS Office, spreadsheets, email and presentation/slideshows. Complex reasoning skills. Qualifications: Bachelor's degree preferred or equivalent work experience. Minimum 3 years in technology sales. Experience and full understanding of the indirect channel model. Existing trusted relationships with a combination of clients and referral partners. Local to the Twin Cities and/or surrounding areas. Reliable transportation and valid driver's license. Work Environment and Travel: A quiet dedicated workspace is required as this is primarily a remote position. In-office visits are required on average, twice monthly at the White Bear Lake, MN location.

We're a tech company that was first on the ground in the fight against Ubiquitous Technical Surveillance. We help our government and enterprise customers solve a big problem they sometimes don't even know they have. To become leaders in this space, we've relied heavily on curiosity, creativity, and flexibility. We iterate until we get things right and innovate to get there faster. But enough about us. What's in it for you? We work hard and do fun things. Apart from a constantly growing list of fascinating challenges to solve, Ridgeline offers a solid work-life balance, flexible remote work options, and a culture that values teamwork over competition. At Ridgeline, you will work with the most talented software developers, systems engineers, and subject matter experts to change how big enterprises and the U.S. Government manage their digital signatures. Job Description Are you passionate about technology and helping others embrace its potential? Join our team as a Technical Advisor, where you'll collaborate with our valued clients to integrate cutting-edge technology into their operations seamlessly. As a key company representative, you'll engage with clients, tackling their most pressing challenges head-on. Your role will encompass various responsibilities, including designing and conducting technology-in-operations training, refining techniques, and contributing to technology research and development. Whether you're a well-rounded expert or a specialized enthusiast, we value your proficiency. A solid grasp of technology and operations, especially in Cybersecurity, Communications, Human Intelligence, Signals Intelligence, and Electronic Warfare, is highly desired. Your ability to collaborate with other subject matter experts is crucial in this dynamic environment, as you'll be supporting a demanding mission. Part of your role involves overseeing the development of Techniques, Tactics, and Procedures (TTP) and creating and executing the Program of Instruction (POI). Within your first six months, you'll achieve remarkable milestones: Acquiring foundational knowledge across multiple technical subjects through comprehensive training. Gaining insights and mentorship from seasoned Subject Matter Experts, honing your expertise. Becoming proficient in delivering impactful training and exercises, culminating in earning the Ridgeline Technical Training Certification. Showcasing your ability to instruct diverse clients on various technical topics. Qualifications Must haves: At a minimum an Active Top Secret Clearance Proven experience in operations advising, technology consulting, and technical training. Previous engagements with US Intelligence Community, Department of Defense, and US Federal Law Enforcement clients. At least 4 years of experience contributing to technical and non-technical teams, delivering valuable technical support or instruction. Exceptional communication skills for delivering concise verbal briefings and comprehensive written reports, catering to technical and non-technical audiences. Flexibility to travel (10-25%), with opportunities for CONUS and OCONUS travel. Nice to haves: Bachelor's degree or equivalent experience. Technical training and certification in Cybersecurity, Electronic Warfare, Human Intelligence, Signals Intelligence, Tactical Communications, Information Technology, ISR, and/or Technical Analysis. Hands-on experience within the Intelligence Community, the Department of Defense, and/or law enforcement. Previous involvement in providing technical support to overseas programs. Experience coordinating seamlessly with multiple organizations in collaborative working group settings. Join us on this exciting journey, where your expertise will shape the future of technology integration and operational excellence! Additional Information Here are some Perks of being a Ridgeliner! Flexible PTO + holidays Generous 401k match benefit up to 10%, with an automatic 3% safe harbor contribution and additional matching based on employee contributions. Medical (HSA & PPO Plans Available), dental, vision, disability, and life insurance Employer Contribution to Health Savings Account (HSA) Learning & Development opportunities Professional coaching services Get the technology you want to do your job We have free daily snacks & drinks Physical Requirements: Must be able to remain in a stationary position 50% of the time. The person in this position needs to occasionally move about inside the office Constantly work with computers and other information technology equipment The ability to communicate information and ideas in a classroom style format, may stand at a podium for long periods of time We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran status, or any other characteristic protected by law. We are proud to be an equal opportunity workplace. If you require a reasonable accommodation to apply for a position with Ridgeline International through its online applicant system, please contact Ridgeline's Talent Management Department at ************** or contact us through e-mail at [email protected]

Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service. Job Type Remote Job Summary As a Product Support Specialist III, you will serve as a Subject Matter Expert (SME) within the team, providing advanced product support for complex issues and playing a key role in driving product improvements. You will take ownership of escalated cases, lead cross-functional initiatives, and mentor junior team members. Additionally, you will analyze customer data and product feedback, using insights to enhance support processes and contribute to the overall customer experience. Essential Functions * Serve as an SME for assigned SaaS products, taking ownership of escalated cases and resolving them through advanced troubleshooting and root cause analysis. * Mentor junior team members, providing guidance and support on advanced product knowledge and customer support techniques. * Lead cross-functional initiatives that improve product support workflows, collaborating with product management, engineering, and marketing teams to enhance efficiency and customer satisfaction. * Proactively engage with customers, using historical data to anticipate issues and prevent future escalations. * Work closely with R&D to address recurring product issues by contributing insights that help shape the product roadmap. Leverage creativity and analytical skills to propose solutions, enhancing both the product and internal support processes. * Ensure the quality and accuracy of knowledge base articles, acting as a knowledge approver and authoring new content as needed. * Analyze customer data to identify trends in product usage, proposing process improvements and enhancements based on recurring issues. * Develop a comprehensive understanding of how different products within the suite integrate, providing solutions that optimize the overall product ecosystem. * Prepare to support international customers by developing knowledge of region-specific product requirements (e.g., Canada). Required/Preferred Education and Experience * Bachelor's degree in a related field or equivalent professional experience. * Typically 4-6 years of product support experience, including advanced troubleshooting. * Proven expertise in advanced troubleshooting of complex issues and leadership in resolving escalated cases. Knowledge, Skills and Abilities * Skills: Strong mentorship abilities, analytical thinking, and demonstrated cross-functional leadership. * Advanced Product Expertise: Deep knowledge of all product features, including advanced configurations and integrations, with the ability to independently resolve complex issues. * Proactive Customer Engagement: Uses data and trends to anticipate potential issues and prevent them before they escalate. * Product Mentorship: Provides mentorship and technical guidance to junior team members, sharing knowledge to build their product support skills. * Process Improvement: Identifies and implements enhancements in support processes to improve efficiency and customer satisfaction. * Innovation & Analytical Thinking: Leverages creativity and analytical thinking to introduce new solutions to recurring product challenges. * Product Integration Insight: Understands product interdependencies within the suite and offers solutions that optimize the overall product ecosystem. * International Readiness: Develops the necessary knowledge to support customers in new regions (e.g., Canada), ensuring region-specific product requirements are met. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * Standing - Occasionally * Walking - Occasionally * Sitting - Constantly * Talking - Occasionally * Hearing - Occasionally * Repetitive Motions - Frequently ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. #LI-Remote #LI-HM1 The hourly pay rate for this position is: $18.00 to $26.00 Factors which may affect this rate include shift, geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at ********************* Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

It's fun to work in a company where people truly BELIEVE in what they're doing! Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients. Business Unit Overview: Tint Wiz, part of the Fullsteam family, is an all-in-one CRM and business management platform built specifically for the window tint and paint protection film (PPF) industry. Tint Wiz helps shops manage leads, quotes, scheduling, payments, and customer communication seamlessly from desktop or mobile devices - enabling businesses to run efficiently from anywhere. Job Summary: Tint Wiz is seeking a Product Support Specialist with strong technical ability to handle user inquiries through Intercom and email while developing and maintaining help documentation. The ideal candidate will be highly comfortable with technology, able to quickly learn complex systems, and capable of troubleshooting issues across different devices, operating systems, and browsers. This role requires both customer-facing communication skills and the technical understanding to support integrations and identify product issues - especially as we roll out the Fullsteam payment integration. Primary Responsibilities: Provide timely, accurate, and professional responses to customer inquiries through Intercom and email Troubleshoot issues that may be related to user devices, operating systems, or environments Advise customers on efficient workflows, best practices, and possible workarounds Create and maintain help articles, tutorials, and support documentation Collaborate with the product and development teams to identify common issues and suggest improvements Support users during the Fullsteam payment integration rollout Skills & Competencies: Deep understanding of SaaS and CRM applications Technically adept and capable of identifying device- or environment-related issues Strong written communication skills in English Fast learner who can quickly become proficient with complex applications Experience with support platforms like Intercom, Zendesk, or similar tools Ability to communicate clearly with both technical and non-technical users Strong attention to detail and focus on customer experience Minimum Qualifications: 2+ years of experience in technical product or customer support, ideally within a SaaS environment Strong technical aptitude - ability to diagnose, reproduce, and communicate software-related issues clearly Familiarity with support and diagnostic tools such as Intercom, Zendesk, browser developer tools, and log monitoring Proven ability to troubleshoot and resolve user issues efficiently Excellent written and verbal communication skills Ability to work independently in a remote environment Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.

Alpine is a team of forward-thinking innovators working to provide intelligent heating and cooling solutions to homeowners. We are the first and largest e-commerce retailer of heating and air conditioning equipment. Our mission is to reduce global warming through the use of high-efficiency and all-electric HVAC equipment, while providing a unique shopping experience for customers that makes the process fun and easy. By creating a great experience for our customers, we have a strong following of repeat customers and the highest ratings in the industry at 4.85 (out of 5) in satisfaction. In this position, you will learn the ropes of online heating and air conditioning ecommerce and help resolve issues for homeowners and contractors around the country. During the work day, you will assist customers with HVAC installation support questions, review customer orders for accuracy, and handle customer calls regarding parts and accessories. To do the job well takes a combination of skills, particularly listening and understanding what customers need and then creating solutions for them, all while entering information into our system with accuracy so that everyone is informed of the status of the customer's project. This is a fully remote position. It is not a flex-time position - it is consistent dedicated work during scheduled hours. Requirements A great candidate for this position: Has prior HVAC experience - installation, parts Enjoys helping people Possesses excellent verbal communication skills Is a good listener Has a successful track record of problem solving Can easily navigate computers and CRM systems; knowledge of Excel Good math skills and a technical mind Can type quickly and accurately - at least 40 WPM Has emotional resilience and the ability to handle upset customers in a calm, professional manner Is detail oriented with strong follow-through Must have high-speed internet, a quiet workspace without family or pets in the room and a back-up plan for power or internet outages (we provide all computer and headset equipment) Benefits Competitive compensation, DOE Group health insurance plus health savings account, 401k, paid time off, paid holidays, life insurance, short-term disability and more Paid educational and professional development training Work-from-home (remote) All computer equipment and training are provided About Us Started in 2002, we are the first ecommerce company to sell pro-grade heating and cooling units directly to homeowners. As a team of forward-thinking innovators, we are working to provide HVAC solutions to homeowners in a way that: Leads Americans away from using low efficiency and non-renewable HVAC appliances and towards high efficiency and all-electric ones, a key requirement for reducing the country's dependency on fossil fuels and to slow global warming; Provides a shopping experience for customers that's so easy it's almost fun, having them exclaim “wow!”, enabled through extreme operational competency; and Prioritizes a harmonious win for customers, team members, the company and the environment. Learn more and view all openings at: careers.alpinehomeair.com

What is Amplemarket all about? Amplemarket's premise is that a lot of the playbooks used by B2B sales teams that worked 5 years ago don't cut it anymore. In today's environment, sales teams need to have a tremendous amount of information about their prospects to decide when is the best moment and channel to reach out in the most relevant way. You can't do this with 5 different data/sales enablement point solutions that don't share the same data schema and barely communicate with each other. Amplemarket is the all-in-one compound solution that enables this. Our AI-powered sales platform helps B2B companies generate more opportunities thanks to our advanced lead generation engine, hyper-personalized sequencing, omnichannel outreach, and AI-powered smart actions. We are backed by Y Combinator, and we are powering the sales teams at some of the fastest-growing companies in the world like Deel, Moveworks, H1 and Vanta. Important Notice: Beware of Recruitment Scams It has come to our attention that there are fraudulent activities targeting job seekers, where individuals are impersonating Amplemarket by using fake profiles, domains, and emails. Please be informed that Amplemarket always uses our main domain (amplemarket.com) for all hiring and recruitment purposes. Any communication or offer not originating from an amplemarket.com email address should be regarded as suspicious. We will never request personal financial information (such as bank account details) during the initial application or interview process. Our hiring process does not involve transferring money or making payments of any kind to secure a position. Amplemarket is not responsible for any loss or damage incurred as a result of job scams or fraudulent activity by third parties misusing our company name. If you have any doubts about the legitimacy of a job opportunity with Amplemarket, please contact our HR department directly. We advise you to verify the authenticity of any job-related communications claiming to be from Amplemarket. If you have any concerns or doubts, please contact us directly through our official channels. Your security is our priority. Thank you for your vigilance and understanding. We're looking for a Product Support Specialist to be the face of Amplemarket and to creatively work alongside our customers. The Support Team at Amplemarket is on a mission to be the best in the business and to set the industry bar higher. We recognize that customer experience is what helps brands grow... and win. We're thrilled to have the opportunity to build a process and experience unlike any other. If you like to collaborate, spearhead new ideas, and are passionate about doing things that scale, let's talk! You will: Be the main point of contact for our users, communicating through email, chat, and occasional video calls to resolve technical and product-related questions. Troubleshoot and guide customers through product workflows, ensuring they can get the most value out of our platform. Collaborate with Product, Engineering, and Customer Success teams by reporting recurring issues, sharing customer insights, and helping prioritize improvements. Contribute to building and optimizing support processes, internal playbooks, and customer-facing documentation to make troubleshooting more efficient. Identify trends in customer queries and suggest proactive solutions to reduce incoming tickets and improve user experience. Learn deeply about our product, becoming confident in explaining complex features in accessible, customer-friendly language. Support the rollout of new features by reviewing release notes, testing, and preparing communication or documentation updates. Who we're looking for: You have hands-on experience in a customer-facing or support capacity (for example: Customer Support Representative, Technical Support Specialist, or Customer Success Associate). You're comfortable using customer communication tools such as ticketing systems, CRM applications, or remote support tools (Zendesk, HubSpot, Pylon, or similar). You can investigate and troubleshoot product or technical issues, take ownership of resolution, and escalate when necessary. You naturally take initiative, enjoy solving problems, and follow through until customers are fully satisfied. You write and communicate clearly, adapting your tone to varied audiences. You thrive in fast-paced and collaborative environments, and you're eager to learn and grow with a high-growth SaaS company. You're located in LATAM or the US and can comfortably work within US time zones. Nice to have: Prior experience working remotely with distributed teams. Familiarity or subject-matter expertise within the sales enablement or B2B SaaS domain. A little more about Amplemarket: We are a post-Series A start-up We are backed by YCombinator Fast growing startup with product market fit Founders also created ************************** You can listen more about us here: ********************** We offer: Nice work environment Competitive Salary Health Insurance Stock Options Annual Company Trip in a secret location and more! Amplemarket is committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or if you're parenting the next generation of innovators, we firmly believe that what truly matters is how your skills, knowledge and personality fit our company. So bring your best professional version of yourself, and apply - we'd like to hear from you!

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. As a Product Support Specialist I you will provide enterprise level technical support to Customer, Partners and the Field Service Team for moderately complex and escalated issues from the Technical Support Specialist team. In this role you will drive complete resolution to complex issues assessment of need for further escalation to PSS II team as part of a tiered intake and resolution team. As a product expert with significant product knowledge, you are expected to quickly address all incoming inquires delivering timely “service by phone” while delivering an overall extraordinary Customer experience. You will be called at times of critical Customers issues with no apparent method or ability from tech support team to resolve capital equipment issues. In this role you must manage the situation to de-escalate while resolving the issue(s) or ensuring smooth hand off to appropriate team member. This role may be located at a business location or remote work environment, based on business needs determined at business leader discretion. What You'll do as a Product Support Specialist I Act as the front line interface to Technical Support team as an escalation point, with Field Service Representatives, Specialists and Customers as it relates to complex and escalated technical troubleshooting. Assist with the development of support strategy and reports on the status of the repair as required. Provide expert level technical support and expertise on a broad range of STERIS capital equipment products, past and present to internal and external customers, includes but not limited to Customers, sales, service and operational support employees via phone, computer or hardware systems. Assist others on-site (Customer) troubleshooting/technical support as required. Troubleshoot capital products, document all critical failures in real time, independently develop solutions and initiate corrective action for high level issues while working directly working with field technicians, sales associates and/or customers to prevent future issues. Diagnose mechanical, hardware, software and systems failures utilizing remote monitoring software and a variety of diagnostic tools, including working with cross functional stakeholders in timely effective manner. Maintain equipment-related technical proficiency across multiple capital equipment product lines. Identify areas of opportunity to improve the overall Employee and Customer experience. Offer alternative solutions where appropriate with the objective of developing Customer loyalty. Collect and assess complex engineering data to determine opportunities for all STERIS product and process improvement. Partner with Technical Support and Product Support Specialist II to identify trends and issues that require resolution or feedback to engineering and technical training teams. Assist in the development and enhancement to service procedures as a result of thorough analysis and technical problem solving by collecting and assessing engineering data to determine opportunity for improvement. Participate in regular product and computer skills update and new product release training to maintain and enhance technical support skills. Perform initial review of technical documentation and association of Product, Problem, Resolution & parts for service data bases. Develop service kits and qualify service replacement parts. Travel may be required to resolve a complex issue at a Customer site. Serve as a key contributor to Service Engineer on NPD Serviceability Review and other key activities on new product development as needed. The Experience, Skills and Abilities Needed Required: Associate's degree or equivalent and a minimum of 5 years related experience servicing and repairing biomedical type equipment or related equipment (mechanical, electronic, electromechanical, etc.). Minimum of 9 years related experience accepted in lieu of degree. Demonstrated advanced technical problem solving and collaboration skills coupled with extraordinary Customer experience skills. Proven aptitude in managing multiple task in a fast-paced, dynamic environment while meeting critical SLA's. Preferred: Prior experience as a FSR, Technical Specialists or relatedfield equipment equivalent is preferred. Other: Must have ability to read electrical schematics, mechanical drawings, troubleshoot associated issues & isolate a fault to a cause by gathering relevant facts from caller. Demonstrated mechanical aptitude (hands-on capability, etc). Demonstrated ability to use meters, gauges, and hand tools. Demonstrate excellent verbal and written communication, both with internal employees as well as Customers and external vendors. Must demonstrate a high level of professionalism, confidentiality, and integrity. Must demonstate a desired level of Customer experience to internal and external Customers. Must be a highly motivated, self-starter who can work in a fast-paced environment and handle multiple projects simultaneously. Must be able to effectively interface with various departments and levels inside and outside of the organization in order to expedite tasks. Ability to prioritize work, handles multiple tasks simultaneously, set goals and enforce deadlines, while maintaining flexibility to reassess and re-prioritize. What STERIS Offers We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future. Here is just a brief overview of what we offer: Market Competitive Pay Extensive Paid Time Off and (9) added Holidays Excellent Healthcare, Dental, and Vision benefits Long/Short Term Disability Coverage 401(k) with a company match Maternity & Parental Leave Additional add-on benefits/discounts for programs such as Pet Insurance Tuition Reimbursement and continued education programs Excellent opportunities for advancement in a stable long-term career #LI-MM1 Pay range for this opportunity is $64,175.00 - $83,050.00. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled. STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit *************** If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.

Buildout is a family of CRE software products that help the best brokers to find, win, market, and transact properties to maximize their deal efforts and maximize wins. Our core belief is that successful commercial real estate is broker-led, but tech-enabled. That we play a critical role in maximizing the brokers time to focus on what they do best. As a result, Buildout has become the not-so-secret weapon for more than 150,000+ brokers and investors. Ultimately, we exist to serve the entire CRE industry and because of that unwavering focus, all the best brokers use Buildout. Learn more about who we are, what we do, and why we're changing the face of CRE tech on our website: ********************** The Opportunity Our Product Support team takes great pride in providing our customers timely, efficient, and thorough assistance. As a member of the Product Support team focused on our native products, you will troubleshoot and analyze customer emails and live chats to provide them with an effortless customer experience. You should be driven to help customers and have the curiosity to dive deep into an ever-changing product to learn it inside and out. Providing a Buildout Quality customer experience requires empathy, initiative, and a growth mindset. Are you a self-starter who wants to contribute fresh ideas, refine existing processes, and are passionate about helping customers and building relationships? We've got a great culture, and we're looking forward to you adding your own influence to all that we do. How You'll Contribute at Buildout Deliver an exceptional customer experience through one-on-one interactions in the support email queue, live chat sessions, or phone calls. Based on the customer's specific need, you will decide what method of communication will be most helpful for the customer, whether that means sending them links to Help Center articles (some that you will get to create when there are new features or updating FAQs), creating personalized visual instructions with GIFs or screenshots, transferring them to a live chat, or setting up a screen-share session You'll collaborate with other departments including Product and Development, on behalf of our customers, to resolve and escalate issues, gather feedback to improve the product, or QA new features You'll educate and empower our customers to become more comfortable using the platform You'll contribute to Help Center documentation, share how-to's and best practices with the team, and proactively look for ways to improve processes You'll actively listen to our customers in order to provide solutions which address their root problems What You'll Bring to Buildout Experience working in a customer-facing role and strong passion for making customers successful Excellent written and verbal communication skills with ability to explain complex topics to customers in a simple way Solutions-oriented by nature with the motivation to find issues and take the initiative to resolve them Strong time management and organization skills with the ability to manage and prioritize varied customer requests Adept at leveraging AI tools and methodologies for innovative problem-solving and enhanced decision-making Desire to learn and grow on the Product Support team, both deeper into the technical product knowledge or into leadership opportunities Preferred: Experience supporting SaaS products Experience with Jira, Intercom, or other customer support tools Experience working in a technical support role We know there are great candidates who won't check all of these boxes, and we also know you might bring important skills that we haven't considered. If that's you, don't hesitate to apply and tell us about yourself. Location: We are HQ'd in Chicago, but this is a remote-friendly role open across most of the US. Compensation: The targeted compensation range for this position is $48,000 - $55,000. Reporting To: Alan Giles, our Team Lead, Product Support Perks & Benefits This program includes: Impactful insurance and benefit options, including 100% coverage of employee dental and vision insurance premiums, HSA seed, company-paid STD, LTD, life insurance, and telemedicine, and a wellness benefit of $400/year. Policies that support a healthy work/life harmony, including Flexible PTO, 14 paid company holidays, paid parental leave, and give back days 401(k) with 4% company match and immediate vesting A fully remote work culture with a monthly remote work reimbursement ($600/year) to support our distributed team and an annual, in-person company kickoff Challenging problems to solve with a committed and supportive team who are invested in your growth and development A wonderfully quirky culture where you're encouraged to bring your whole self to work Buildout is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, marital status, order of protection status, citizenship status, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at accommodations@buildout.com and let us know the nature of your request and your contact information and we will consider your request. Below, you will be asked to complete identity information for the Equal Employment Opportunity Commission (EEOC). It is required by law that we ask these questions using the format provided by the EEOC. However, we want you to know that at Buildout, we understand that gender is not binary and welcome people of all identities. For more information about our privacy practices please visit our Privacy Policy. By submitting your application, California residents consent to Buildout processing your personal information for the purpose of assessing your candidacy for this position in accordance of our Privacy Notice for Prospective California Employees.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Product Support Specialist II in the United States. In this role, you will serve as a key member of the product support team, providing advanced troubleshooting and support for complex issues across a suite of software and hardware solutions. You will collaborate with cross-functional teams including product management, engineering, and marketing to enhance customer satisfaction and improve product workflows. This position involves mentoring junior team members, analyzing customer data to identify trends, and contributing insights that inform product improvements. You will engage proactively with customers, anticipate potential issues, and help ensure a seamless and high-quality user experience. The role is fully remote and offers the opportunity to work in a fast-paced, innovative environment that values both technical expertise and collaborative problem-solving. Accountabilities: Act as a subject matter expert (SME) for assigned products, resolving escalated cases through advanced troubleshooting and root cause analysis. Mentor junior team members, providing guidance on product knowledge and customer support best practices. Lead cross-functional initiatives to improve support processes and efficiency, collaborating with product management, engineering, and marketing teams. Analyze customer data and product feedback to proactively anticipate issues and propose solutions. Ensure the quality and accuracy of knowledge base content, authoring and approving new articles as needed. Develop a deep understanding of product integrations to optimize the overall product ecosystem. Prepare to support international customers by understanding region-specific product requirements. Requirements Bachelor's degree in a related field or equivalent professional experience. 4-6 years of product support experience, including advanced troubleshooting of complex issues. Demonstrated expertise in resolving escalated product cases and mentoring team members. Strong analytical thinking and problem-solving skills. Proven ability to lead cross-functional initiatives and implement process improvements. Excellent collaboration, communication, and customer engagement skills. Knowledge of product integration within a suite and the ability to optimize customer workflows. Ability to adapt to region-specific product requirements and support international customers. Benefits Competitive hourly pay: $18.00 - $26.00, depending on experience, skills, and location. Comprehensive benefits including health, dental, and vision coverage. Paid time off and holidays. Remote work flexibility with opportunities for collaboration in a global team. Professional development opportunities and mentorship programs. Supportive, innovative, and fast-growing work environment focused on improving patient outcomes. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job's core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias - focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest! #LI-CL1

Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service. Job Type Remote Why ZOLL? At ZOLL Acute Care Technology, we're driven to save lives through SaaS solutions that empower EMS, hospital, and billing teams. As a Product Support Specialist II, you'll play a vital role-delivering expert support for the critical software tools our customers depend on every day. We're a close-knit, dynamic team that values collaboration and impact. If you're ready to troubleshoot, analyze, and support meaningful work with care, join us remotely-or from Colorado-and help make a difference. What You'll Do Troubleshoot Like a Pro: Tackle advanced customer inquiries about ZOLL SaaS products, identifying and resolving workflow or self-service issues with clear documentation in Salesforce using our ZOLL Diagnostic Method (ZDM). Analyze & Solve: Apply analytical thinking to uncover root causes of complex issues-such as billing questions or workflow delays-and provide timely solutions that keep our customers moving forward. Collaborate Proactively: Work independently on most cases while engaging peers and senior team members for guidance as needed. Partner across departments like Software Support or Product/R&D through Jira Service Desk when escalation is appropriate. Build Resources: Help grow our knowledge base by creating and updating helpful, real-world articles in Salesforce and Confluence for customers and teammates alike. Work Together: Collaborate with CSO teams (e.g., Implementation, Account Management) and others (e.g., Sales) to ensure smooth, seamless support using tools like Five9, Microsoft Teams, and Slack. Support the Team: Share insights and offer guidance to newer teammates, contributing to a culture of learning and swarming support. Deliver Results: Provide responsive, empathetic service, turning customer challenges into solutions with professionalism and care. What Success Looks Like You respond promptly and meet deadlines with confidence. Your ZDM-based notes in Salesforce are detailed, clear, and easy for others to follow. You resolve cases efficiently, contributing to strong customer satisfaction. You actively contribute to team learning and knowledge-sharing, helping improve the overall support experience. What You Bring Experience: 2-4 years in customer or product support, ideally within SaaS or healthcare software. Familiarity with billing systems or insurance workflows is a plus. Core Skills: Clear communication (written and verbal), strong documentation practices, and outstanding troubleshooting and analytical thinking. Tech Skills: Proficiency with Salesforce, Five9, Microsoft Teams, and Slack; exposure to Power BI is a bonus. Familiarity with Windows OS (Client and Server), software installs, and upgrades is preferred. Approach: A passion for helping customers, a positive and curious mindset, and a collaborative spirit. Education: High school diploma required; bachelor's degree or equivalent experience preferred. ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. #LI-REMOTE #LI-HM1 The hourly pay rate for this position is: $18.00 to $28.00 Factors which may affect this rate include shift, geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at ********************* Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

Perfect Dynamics Virtual Solutions is a BPO (Business Process Outsourcing), BPI (Business Process In-sourcing), RPO (Recruitment Process Outsourcing), (Banking Business Process Outsourcing) corporation and KPO (Knowledge Process Outsourcing) and homeshoring corporation. We provide Business and IT Solution services to fortune 500 and government organizations. We specialize in providing assistance in B2B Sales Operations, Information Technology/Telecommunication operations, Financial Management/Merchant Services, Business Consulting, and Full Service Recruitment/Staffing Services. Arise Virtual Solutions Affiliation Perfect Dynamics Virtual Solutions, LLC. is an Independent Business Corporation (IBO) partnered with Arise Virtual Solutions in efforts to provide exceptional customer service to our clients. As an Certified Arise IBO we hold a master service agreement that allows CSP's to work under our umbrella corporation in order to service clients in the aspect of call center - customer service roles. Our CSP's will provide customer service in the roles of Billing, CSR support, Chat Operator, and Technical Support for major Fortune 500 Corporations. Job Description Customer service representative is responsible for responding to customers via inbound customer service and sales calls. Providing exceptional customer service on behalf of our client to increase customer engagement and satisfaction. Candidate should be comfortable with handling some sales calls and minor technical support. Candidate should have strong customer service acumen with a First Call, First Resolution consistency and ability to up-sell. SHIFT REQUIREMENTS Schedule Your Own Hours Work a min 20 hours per week = 15 hrs weekday + 5 hrs Sat/Sun Paid 16th and last day of the month SALARY/COMPENSATION/BENEFITS $12 Per Hour + incentives Opportunity for Advancement for the right candidates Some benefits offered after 90 days of servicing The skills listed below are not inclusive and only replicate some of the required skills. All candidates are required to do a voice assessment and background check. Candidates are responsible for their background check which is paid directly to the Background Search Vendor ($7.95). REQUIRED SKILLS Must be a High School Graduate Must be at least 18 years of age 6 months of Customer Service Experience Good Communication Skills Self-Starter Able to work with minimal supervision Multi-tasker (able to move between multiple screens) Preferred Skills 1 year of call center experience Associates Degree or Higher Leadership Skills and Experience High Achiever/Overachiever Coachable Willing to take on more responsibility Qualifications The skills listed below are not inclusive and only replicate some of the required skills. All candidates are required to do a voice assessment and background check. Candidates are responsible for their background check which is paid directly to the Background Search Vendor ($7.95). REQUIRED SKILLS Must be a High School Graduate Must be at least 18 years of age 6 months of Customer Service Experience Good Communication Skills Self-Starter Able to work with minimal supervision Multi-tasker (able to move between multiple screens) Preferred Skills 1 year of call center experience Associates Degree or Higher Leadership Skills and Experience High Achiever/Overachiever Coachable Willing to take on more responsibility Only Individuals who meet these Technical Requirements can service this client: • Windows 7, Windows 8, or Windows 10 (32 or 64 bit) Internet Explorer 8 with minimum of 4 Gigabytes of Ram. • A second monitor found to be beneficial for this program • Additional requirements may be found in the Arise Workstation Requirements NOTE: Windows XP , Windows Vista, Windows 2000 and MAC OS Not Currently Supported Additional Information All candidates are required to complete certification for the client that is unpaid. You will begin receiving pay once you complete the certification and have passed all necessary skill assessments with a 85% or better score. This client is very strict and 100% attendance is required (no tardies or absences). Certification Completion Criteria Maintaining 100% attendance throughout the entire certification course, up to and including certification Successfully pass all tests and quizzes Successfully pass Grad Bay/Nesting (first week live) 5 days, 4 hours a day - 2 hours of live calls and 2 hours of Adobe class time Complete all self-paced assignments Provide a completed Notarized Affidavit of Identification with Photo ID ******We are currently not accepting new profiles for this opportunity from residents in the following states: California, Connecticut, Massachusetts, Maryland, New York, Oregon.***** Perfect Dynamics VSC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Perfect Dynamics VSC, LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Perfect Dynamics VSC expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Perfect Dynamics VSC's employees to perform their job duties may result in discipline up to and including discharge.