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Senior technical supervisor vs senior technical support specialist

The differences between senior technical supervisors and senior technical support specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a senior technical supervisor, becoming a senior technical support specialist takes usually requires 1-2 years. Additionally, a senior technical supervisor has an average salary of $86,727, which is higher than the $72,587 average annual salary of a senior technical support specialist.

The top three skills for a senior technical supervisor include technical support, R and ISO. The most important skills for a senior technical support specialist are customer service, printers, and phone calls.

Senior technical supervisor vs senior technical support specialist overview

Senior Technical SupervisorSenior Technical Support Specialist
Yearly salary$86,727$72,587
Hourly rate$41.70$34.90
Growth rate8%10%
Number of jobs75,080157,012
Job satisfaction--
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 55%
Average age4942
Years of experience42

Senior technical supervisor vs senior technical support specialist salary

Senior technical supervisors and senior technical support specialists have different pay scales, as shown below.

Senior Technical SupervisorSenior Technical Support Specialist
Average salary$86,727$72,587
Salary rangeBetween $63,000 And $118,000Between $48,000 And $108,000
Highest paying City-San Mateo, CA
Highest paying state-Delaware
Best paying company-SAS Institute
Best paying industry-Technology

Differences between senior technical supervisor and senior technical support specialist education

There are a few differences between a senior technical supervisor and a senior technical support specialist in terms of educational background:

Senior Technical SupervisorSenior Technical Support Specialist
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 55%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredStanford University

Senior technical supervisor vs senior technical support specialist demographics

Here are the differences between senior technical supervisors' and senior technical support specialists' demographics:

Senior Technical SupervisorSenior Technical Support Specialist
Average age4942
Gender ratioMale, 81.4% Female, 18.6%Male, 81.9% Female, 18.1%
Race ratioBlack or African American, 8.2% Unknown, 4.5% Hispanic or Latino, 15.6% Asian, 2.1% White, 68.3% American Indian and Alaska Native, 1.2%Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 11.4% White, 55.6% American Indian and Alaska Native, 0.4%
LGBT Percentage4%11%

Differences between senior technical supervisor and senior technical support specialist duties and responsibilities

Senior technical supervisor example responsibilities.

  • Manage business-technology relationships - responsible for facilitating actionable requirements gathering, design & architecture, implementation, and build to operate.
  • Coordinate testing and samples with different areas (QC, QA).
  • Perform QA checks to maintain quality.
  • Provide daily production assistance and QA support to site developers.
  • Conduct HVAC training with staff to maintain the facilities 56 heat pump systems.
  • Maintain and repair all public area and guest room furniture, plumbing, electrical, HVAC, tile and walls.
  • Show more

Senior technical support specialist example responsibilities.

  • Manage configurations of SysMaster VoIP servers to establish call-routing between origination & termination points.
  • Maintain district servers (web, ftp, dhcp, dns, and file servers )
  • Search SQL databases for system errors to escalate report issues to development for faster resolution.
  • Review stored procedures within SQL database that compute sales tax reports and customer reports and resolve bugs.
  • Supervise and schedule relocation of new PC equipment.
  • Modify existing programs using HTML, CSS, and Java.
  • Show more

Senior technical supervisor vs senior technical support specialist skills

Common senior technical supervisor skills
  • Technical Support, 23%
  • R, 8%
  • ISO, 6%
  • FDA, 6%
  • Technical Training, 5%
  • QC, 4%
Common senior technical support specialist skills
  • Customer Service, 17%
  • Printers, 6%
  • Phone Calls, 6%
  • Desktop Support, 4%
  • Remote Desktop, 3%
  • Technical Issues, 3%

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