Senior technical support specialist demographics and statistics in the US
Senior technical support specialist demographics research summary. Zippia estimates senior technical support specialist demographics and statistics in the United States by using a database of 30 million profiles. Our senior technical support specialist estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about senior technical support specialists after extensive research and analysis:
- There are over 216,167 senior technical support specialists currently employed in the United States.
- 18.1% of all senior technical support specialists are women, while 81.9% are men.
- The average senior technical support specialist age is 42 years old.
- The most common ethnicity of senior technical support specialists is White (55.6%), followed by Hispanic or Latino (16.0%), Asian (11.4%) and Black or African American (11.2%).
- Senior technical support specialists are most in-demand in New York, NY.
- San Mateo, CA pays an annual average wage of $84,393, the highest in the US.
- In 2022, women senior technical support specialists earned 97% of what men earned.
- Michigan is the best state for senior technical support specialists to live.
- Senior technical support specialists are 51% more likely to work at private companies in comparison to public companies.
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Senior technical support specialist demographics by:
Senior technical support specialist gender statistics
18.1% of senior technical support specialists are women and 81.9% of senior technical support specialists are men.
- Male, 81.9%
- Female, 18.1%
Senior technical support specialist gender ratio
| Gender | Percentages |
|---|---|
| Male | 81.9% |
| Female | 18.1% |
Senior technical support specialist gender pay gap
Women earn 97¢ for every $1 earned by men
Male income
$75,447
Female income
$73,108
Senior technical support specialist gender ratio over time
This data breaks down the percentage of men and women in senior technical support specialist positions over time. Currently, 18.1% of senior technical support specialists are female.
Senior technical support specialist gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 77.77% | 22.23% |
| 2011 | 78.59% | 21.41% |
| 2012 | 79.78% | 20.22% |
| 2013 | 80.21% | 19.79% |
| 2014 | 80.52% | 19.48% |
| 2015 | 81.93% | 18.07% |
| 2016 | 82.04% | 17.96% |
| 2017 | 81.97% | 18.03% |
| 2018 | 82.53% | 17.47% |
| 2019 | 81.51% | 18.49% |
| 2020 | 81.91% | 18.09% |
| 2021 | 81.95% | 18.05% |
Senior technical support specialist related jobs gender ratio
We compared senior technical support specialists with similar job titles to see how gender ratios vary. As you can see, dell certified systems expert and software applications architect have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Informatics Nurse Specialist | 13% | 87% |
| Clinical Support Specialist | 22% | 78% |
| Clinic Administrator | 23% | 77% |
| Senior Technical Support Specialist | 82% | 18% |
| Senior Data Center Engineer | 98% | 2% |
| Software Applications Architect | 98% | 2% |
| Dell Certified Systems Expert | 99% | 1% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Senior technical support specialist demographics by race
The most common ethnicity among senior technical support specialists is White, which makes up 55.6% of all senior technical support specialists. Comparatively, 16.0% of senior technical support specialists are Hispanic or Latino and 11.4% of senior technical support specialists are Asian.
- White, 55.6%
- Hispanic or Latino, 16.0%
- Asian, 11.4%
- Black or African American, 11.2%
- Unknown, 5.4%
- American Indian and Alaska Native, 0.4%
Senior technical support specialist race
| Senior technical support specialist race | Percentages |
|---|---|
| White | 55.6% |
| Hispanic or Latino | 16.0% |
| Asian | 11.4% |
| Black or African American | 11.2% |
| Unknown | 5.4% |
| American Indian and Alaska Native | 0.4% |
Senior technical support specialist race and ethnicity over time
See how senior technical support specialist racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Senior technical support specialist race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 64.23% | 11.62% | 7.98% | 13.06% |
| 2011 | 64.93% | 11.71% | 8.13% | 12.57% |
| 2012 | 63.67% | 11.95% | 8.38% | 13.21% |
| 2013 | 62.60% | 11.19% | 9.19% | 13.58% |
| 2014 | 62.31% | 11.40% | 8.83% | 14.29% |
| 2015 | 62.21% | 10.86% | 10.01% | 14.18% |
| 2016 | 62.01% | 10.82% | 9.99% | 14.07% |
| 2017 | 61.22% | 10.49% | 10.44% | 14.47% |
| 2018 | 61.34% | 10.45% | 10.53% | 14.21% |
| 2019 | 59.53% | 10.37% | 11.23% | 15.33% |
| 2020 | 57.49% | 10.94% | 11.01% | 15.50% |
| 2021 | 55.63% | 11.18% | 11.39% | 16.03% |
Senior technical support specialist wage gap by race
According to our data, asian senior technical support specialists have the highest average salary compared to other ethnicities. Black or african american senior technical support specialists have the lowest average salary at $71,611.
| Ethnicity | Salary |
|---|---|
| Unknown | $72,970 |
| White | $74,613 |
| Black or African American | $71,611 |
| Asian | $85,562 |
| Hispanic or Latino | $73,281 |
Average senior technical support specialist age
See how the average age of senior technical support specialists varies based on ethnicity and gender.
Male
Female
Senior technical support specialist age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 44 | 43 |
| Unknown | 40 | 45 |
| Asian | 41 | 41 |
| Hispanic or Latino | 37 | 39.5 |
| White | 41 | 46 |
| American Indian and Alaska Native | 41 |
Senior technical support specialist age breakdown
The average age of senior technical support specialists is 40+ years years old, representing 56% of the senior technical support specialist population.
Senior technical support specialist age breakdown
| Senior Technical Support Specialist Years | Percentages |
|---|---|
| 40+ years | 56% |
| 30-40 years | 30% |
| 20-30 years | 15% |
Senior technical support specialist educational attainment
The most common degree for senior technical support specialists is bachelor's degree, with 55% of senior technical support specialists earning that degree. The second and third most common degree levels are associate degree degree at 28% and associate degree degree at 6%.
- Bachelor's, 55%
- Associate, 28%
- Master's, 6%
- High School Diploma, 5%
- Other Degrees, 6%
Senior technical support specialists by degree level
| Senior technical support specialist degree | Percentages |
|---|---|
| Bachelor's | 55% |
| Associate | 28% |
| Master's | 6% |
| High School Diploma | 5% |
| Other Degrees | 6% |
Senior technical support specialist jobs you might like
Senior technical support specialist wage gap by degree level
According to the data, senior technical support specialists with a Master's degree earn more than those without, at $91,716 annually. With a Doctorate degree, senior technical support specialists earn a median annual income of $86,462 compared to $76,761 for senior technical support specialists with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $91,716 |
| High School Diploma or Less | $66,727 |
| Bachelor's Degree | $76,761 |
| Doctorate Degree | $86,462 |
| Some College/ Associate Degree | $68,585 |
Senior technical support specialist employment statistics
Most senior technical support specialists work for a private in the technology industry.
Company size where senior technical support specialists work
Below, you can see the size of companies where senior technical support specialists work.
Senior technical support specialist jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 2% |
| 50 - 100 employees | 7% |
| 100 - 500 employees | 18% |
| 500 - 1,000 employees | 10% |
| 1,000 - 10,000 employees | 31% |
| > 10,000 employees | 32% |
Senior technical support specialist jobs by company type
Employees with the senior technical support specialist job title have their preferences when it comes to working for a company. For instance, most senior technical support specialists prefer to work at private companies over public companies.
Senior technical support specialist jobs by sector
| Company type | Percentages |
|---|---|
| Education | 6% |
| Public | 40% |
| Private | 51% |
| Government | 3% |
Senior technical support specialist jobs by industry
The most common industries for senior technical support specialists are technology, finance and professional.
Senior technical support specialist industry statistics
| Industry | Percentages |
|---|---|
| Technology | 19% |
| Fortune 500 | 15% |
| Finance | 10% |
| Professional | 9% |
| Manufacturing | 8% |
| Health Care | 6% |
| Telecommunication | 4% |
| Education | 4% |
| Media | 3% |
| Hospitality | 3% |
| Retail | 3% |
| Insurance | 3% |
| Internet | 2% |
| Transportation | 2% |
| Government | 2% |
| Start-up | 2% |
| Pharmaceutical | 1% |
| Utilities | 1% |
| Construction | 1% |
| Non Profits | 1% |
| Energy | 1% |
Senior technical support specialist turnover and employment statistics
Senior technical support specialist unemployment rate over time
The unemployment rate for senior technical support specialists between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Senior technical support specialist unemployment rate by year
| Year | Senior technical support specialist unemployment rate |
|---|---|
| 2010 | 7.58% |
| 2011 | 6.70% |
| 2012 | 5.32% |
| 2013 | 5.21% |
| 2014 | 4.89% |
| 2015 | 4.00% |
| 2016 | 3.51% |
| 2017 | 3.56% |
| 2018 | 3.06% |
| 2019 | 3.58% |
| 2020 | 4.61% |
| 2021 | 4.34% |
Average senior technical support specialist tenure
The average senior technical support specialist stays at their job for 1-2 years, based on the 1,972 senior technical support specialists resumes in Zippia's database.
Senior technical support specialist tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 10% |
| 1-2 years | 32% |
| 3-4 years | 19% |
| 5-7 years | 17% |
| 8-10 years | 8% |
| 11+ years | 13% |
Senior technical support specialist LGBT ratio compared to similar jobs
Review the percent of senior technical support specialists that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Data Communication Manager | 7.31% | 80,215 |
| Associate Information Technology Analyst | 8.42% | 120,347 |
| Software Writer | 8.46% | 218,948 |
| Security Systems Specialist | 8.59% | 117,676 |
| Network Engineer/Analyst | 9.03% | 57,313 |
| Internet Project Manager | 10.54% | 117,151 |
| Senior Technical Support Specialist | 10.88% | - |
Similar senior technical support specialist jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Data Communication Manager | 7.31% | 80,215 |
| Associate Information Technology Analyst | 8.42% | 120,347 |
| Software Writer | 8.46% | 218,948 |
| Security Systems Specialist | 8.59% | 117,676 |
| Network Engineer/Analyst | 9.03% | 57,313 |
| Internet Project Manager | 10.54% | 117,151 |
Foreign languages spoken by senior technical support specialists
The most common foreign language among senior technical support specialists is Spanish at 36.4%. The second-most popular foreign language spoken is Portuguese at 11.4% and Italian is the third-most popular at 6.8%.
- Spanish, 36.4%
- Portuguese, 11.4%
- Italian, 6.8%
- Japanese, 6.8%
- German, 4.5%
- Other, 34.1%
Senior technical support specialist languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 36.4% |
| Portuguese | 11.4% |
| Italian | 6.8% |
| Japanese | 6.8% |
| German | 4.5% |
| Other | 34.1% |
