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Top 50 Senior Technical Trainer Skills

Below we've compiled a list of the most important skills for a Senior Technical Trainer. We ranked the top skills based on the percentage of Senior Technical Trainer resumes they appeared on. For example, 19.4% of Senior Technical Trainer resumes contained Training Programs as a skill. Let's find out what skills a Senior Technical Trainer actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Senior Technical Trainer

1. Training Programs
demand arrow
high Demand
Here's how Training Programs is used in Senior Technical Trainer jobs:
  • Administer evaluations to students to monitor adequacy of training programs, instructor's knowledge of material and effectiveness.
  • Designed, developed, and facilitated corporate training programs for Microsoft and COTS/GOTS computer applications.
  • Assumed a project manager role developing and implementing training programs to support key operational initiatives.
  • Developed comprehensive lab exercises for practical hands-on portion of training programs.
  • Reviewed external training programs to determine feasibility of purchase.
  • Managed and developed the L3 SDS ProVision Advance People Screening System, Checkpoint and Air Cargo X-Ray Screening Systems training programs.
  • Designed technical training programs (including testing) used by the Field Service Department and worldwide representatives to train customers.
  • Travel within and outside the US to conduct on-site training programs for global customers.
  • Analyzed training needs to develop new training programs or modify and improve existing programs.
  • Develop, implement and conduct training programs for internal and external customers.
  • Develop training programs for Stand-up, Web and remote training sessions.
  • Worked closely with the Training Manager to design interactive training programs.
  • Revised US based training programs to conform to European market.
  • Assist in the design and development of technical training programs.
  • Assisted in screening applicants for training programs.
  • Developed training programs and conducted comprehensive call center & technical training for a major telecommunications company.
  • Ensured that training programs and curriculums (physical and virtual) for employees on various software and hardware applications and systems.
  • Designed eLearning training programs for Train-The-Trainer, Upper Management, System Administrator, Common Users, IT Professionals and Sale Presentations.
  • Tracked and reviewed Benchmarking by training department personnel, including potential lessons learned to improve training programs and processes.
  • Revised English training programs into Spanish for Telefonica in Spain and South America.

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212 Training Programs Jobs

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2. Curriculum Development
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high Demand
Here's how Curriculum Development is used in Senior Technical Trainer jobs:
  • Provide support as Product Specialist to several departments including Curriculum Development, Engineering, and Telephone Support.
  • Participated on new curriculum development teams and system support groups.
  • Directed and coordinated curriculum development and maintenance schedule.
  • Sabre StaffPlan e-Learning Curriculum Development.
  • Investigated optimal curriculum development tool to be used and estimated the effort involved to complete the course.

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9 Curriculum Development Jobs

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3. Technical Training Programs
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high Demand
Here's how Technical Training Programs is used in Senior Technical Trainer jobs:
  • Developed and presented Spanish technical training programs for the company's South American distributor organization.
  • Delivered moderately complex technical training programs in live and/or virtual classroom environments.
  • Developed and conducted technical training programs for service personnel.
  • Develop, update, and organize technical training programs for end users of the Genesis Logistics Tracking system.
  • Developed, updated, and organized technical training programs for end users of the Enterprise Messaging Services System.
  • Participate in, and conducted technical training programs.

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44 Technical Training Programs Jobs

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4. Procedures
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high Demand
Here's how Procedures is used in Senior Technical Trainer jobs:
  • Participated in delivery assurance reviews and lessons learned for the improvement of project management policies and procedures.
  • Developed procedures and practices for testing reliability and stability of software components and interfaces for network environments.
  • Established and effectively communicated corporate policies and procedures to all levels of the organization.
  • Supervised creation and standardization of all classroom materials and training procedures.
  • Composed and approved source content for publication of user procedures documentation.
  • Developed testing and evaluation procedures to meet customer expectations.
  • Trained new and existing personnel on departmental procedures.
  • Project, operation management, site survey, design, provisioning, purchasing, deployment, security, procedures.
  • Developed course material (Written manuals, procedures and web based courses) and taught multiple product lines.
  • Trained Technicians to repair and maintain as well as develop procedures for espresso machine repair and maintenance.
  • Enter data, such as demographic characteristics, medical history, and diagnostic procedures into computer.
  • Managed projects to both streamline and improve company processes and procedures (Six Sigma).
  • Developed Installation and Site Prep procedures and trained distributors and FSE's on updates.
  • Develop documentation and maintain compliance policies, processes, procedures and standards.
  • Teach and Train new NCV Technicians on proper testing procedures and protocols.
  • Created and implemented procedures, rules and policies for online users.
  • Set up policies, procedures and training requirements for statewide system.
  • Assisted in the development and implementation of new policies and procedures.
  • Worked with Engineering to change assembly procedures to vendors liking.
  • Contributed Standard Operating Procedures initiated with change, UAT and Sarbanes Oxley Compliance cash handling process.

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187 Procedures Jobs

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5. Customer Service
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high Demand
Here's how Customer Service is used in Senior Technical Trainer jobs:
  • Assisted Senior Management with quality improvement projects designed to improve Call Center customer service, efficiency, and effectiveness.
  • Developed and delivered technical, marketing and customer service training for WorldGate clients internationally.
  • Developed, coordinated and delivered Customer Service training for Verizon Wireless Northeast Area Region.
  • Developed customer service qualification training methodology to include soft and technical skills.
  • Worked intimately with the Customer Service organization to resolve service issues.
  • Designed and developed training material for the Customer Service Organization.
  • Received National Distinctive Customer Service Award for outstanding customer satisfaction.
  • Deliver professional customer service for incoming call volume.
  • Facilitated 24 different IT subjects (complete list available) with an overall focus on Customer Service Skills training.
  • Supervised a technical support team of 30 technicians in a call center environment, providing quality customer service.
  • Provide Customer Service outreach and support desk to big data analytic tool to users across multiple Agencies.
  • Achieve Global certified for Professional Selling Skills, Professional Prospecting Skills, and Customer Service Skills.
  • Trained technicians with time management, customer service skills and safety procedures.
  • Conducted face to face and over the phone customer service.
  • Keep up customer relations and customer service.
  • Provided customer service and standard operations procedure training to Immigration Information Officers.
  • Installed and deployed to customers (Qwest, and Verizon) proactive maintenance monitoring system, reducing sizable customer service fines.
  • Counseled donors when necessary; Answered questions in a timely manner; Performed follow-up customer service calls; Scheduled appointments.
  • Major Account Sales and Operations Training Team Trained payroll and tax law to our payroll customer service representatives.
  • Developed and delivered training to all customer service technicians in the 18 states that Windstream served.

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88 Customer Service Jobs

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6. Technical Support
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high Demand
Here's how Technical Support is used in Senior Technical Trainer jobs:
  • Implemented coaching program, developing technicians technical support skills.
  • Provide technical support to end-users in hardware/software proficiency.
  • Provided technical support for proprietary and commercial software.
  • Provided Technical Support to internal and external customers.
  • Provided technical support and mentoring for customers.
  • Provided advanced technical support for customers.
  • Delivered training on instrumentation and service to service engineers, new executive managers, application scientists, and technical support employees.
  • Work closely with Technical Support, Product Support and Product Development staff to optimize strategies and implement system enhancements.
  • Developed and designed a National New Hire Training curriculum for Tier I and II Technical Support for Universal Coordinators.
  • Ensured up-training for 300 hundred call center technical support personnel, keeping technicians in the forefront of new technology.
  • Provided technical support to field technicians from the call center to resolve hardware, software and network problems.
  • Direct report to department head: Train field service staff and work with technical support.
  • Provide: technical support, troubleshoot, system evaluations, documents, s/w-h/w upgrades.
  • Provide ongoing remote training and technical support to existing client base.
  • Provide technical support and oversee site specific planning compliance.
  • Provide operational expertise and technical support and product assistance to departmental staff and to facilitate workflow objectives.
  • Provided daily onsite and remote technical support and coaching to trainees, identifying training needs by monitoring progress and skill proficiency.
  • Provide numerous ship board technicians with technical support to in corrective maintenance of the AN/SPY-1 radar systems.
  • Provided technical support; designed, and delivered customized courses for other Lucent customers.
  • Developed technical support "knowledge base" to assist all call center personnel.

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33 Technical Support Jobs

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7. Windows XP
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high Demand
Here's how Windows XP is used in Senior Technical Trainer jobs:
  • Administer user and group accounts in VMware View Server and Microsoft Windows XP Professional.

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8. Matter Expert
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high Demand
Here's how Matter Expert is used in Senior Technical Trainer jobs:
  • Provided subject matter expertise in the area of specialized security training, including explosive detection systems and x-ray operations.
  • Interviewed developers and subject matter experts regarding system design and functionality.
  • Maintain currency and provide operational support and subject matter expertise.
  • Research & Development, Product Group Subject Matter Experts, Regional Process Managers, Engineering, and Customer Support.
  • Valued as Subject Matter Expert by internal customers in software engineering, sales, marketing and service organizations.
  • Served as Subject Matter Expert responsible for delivering sales training to both inside and outside sales staff.
  • Act as a subject matter expert for 3/1 and 1/0 Cross connect systems.
  • Worked closely with business Subject Matter Experts to understand systems and training needs.
  • Provide leadership and consultations for a network of embedded subject matter experts.
  • Subject Matter Expert on all Tactical Operation Center digital systems.
  • Served as the Gomez customer subject matter expert and mentor.
  • Subject matter expert on the intelligent network messaging solutions.
  • Subject Matter Expert on HMDS GPR systems.
  • Advise and instruct as a SME Subject Matter Expert for AHLTA, PGUI, & CHCS applications.
  • Subject Matter Expert (SME).
  • Work with subject matter experts, programmers, technical writers and illustrator to create engaging, interactive, instructionally sound courses.
  • Represented IWS training on internal core projects and served as subject matter expert to support new product rollouts and product enhancements.
  • Functioned as technology and real estate subject matter expert and evaluator for all company products.
  • Designated Subject Matter Expert for Headend and NOC course development.
  • Served as a Subject Matter Expert resource for management, providing ad hoc input into workflows.

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61 Matter Expert Jobs

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9. Undergraduate Courses
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high Demand
10. Learning Management System
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high Demand
Here's how Learning Management System is used in Senior Technical Trainer jobs:
  • Administered the user interface and back end database of University Site, a Learning Management System.
  • Project lead for implementation of a learning management system with both an internal and customer component.
  • Developed learning plans and integrated with Learning Management System to ensure compliance with business goals.
  • Managed training records within a learning management system, meeting compliance requirements for audits.
  • Organized and maintained training material on Learning Management System (LMS).
  • Maintained and managed resources on the JSP Learning Management System.
  • Implemented corporate-wide Learning Management System, utilizing Skill Vantage and Lectora development tools.
  • Administer the Saba Learning Management System (LMS), update e-learning content and assist learners with use of the system.
  • Provide entry level customer training to prepare personnel to access and operate the Learning Management System.

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90 Learning Management System Jobs

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11. Smes
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high Demand
Here's how Smes is used in Senior Technical Trainer jobs:
  • Collaborated with organizational SMEs to develop training material for new programs, application elements and modules.
  • Conducted training needs analysis with SMEs regarding instructional content.
  • Work with HR partners, Quality, SMEs and senior management to develop effective training content and solutions.
  • Collaborated with SMEs, Sales Managers, and VP, Field Sales to develop targeted NHT content.
  • Consulted with SMEs, staff, and management to determine course objectives, content of training subjects, and timeline.

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9 Smes Jobs

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12. Train-The-Trainer
demand arrow
high Demand
Here's how Train-The-Trainer is used in Senior Technical Trainer jobs:
  • Designed Train-the-Trainer model and trained trainers on Procurement training for Capital Services purchase orders.
  • Delivered technical training to external customers in train-the-trainer format for Sony National Training Institute.
  • Supervised instructional processes and train-the-trainer management for applications/process engineers and operators.
  • Conducted Train-the-Trainer sessions for American Centrifuge employees for conducting classroom training.
  • Coordinate & deliver Staff Development/Train-The-Trainer seminars for all Signal staff.
  • Conducted train-the-trainer sessions to Management and Trainers.
  • Contribute and conduct train-the-trainer sessions.
  • Provided Train-The-Trainer sessions for MCS Instructor Key Personnel to include Operator and System Administrator training.
  • Conducted train-the-trainer classes at various CONUS locations (including military bases).
  • Coordinated and conducted train-the-trainer workshops for staff and partners.
  • Develop and deliver 3-day Train-the-Trainer course.
  • Facilitated over 200 train-the-trainer sessions to over 125 team members via webinar link presentation system.
  • Appointed as internal contract subject matter expert and train-the-trainer for fellow coworkers.

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13. Captivate
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high Demand
Here's how Captivate is used in Senior Technical Trainer jobs:
  • Collaborated with other trainers on developing and editing training materials, in Captivate.
  • Created technical training sessions using Adobe Captivate
  • Developed SCORM compliant curriculum for virtual delivery using state-of-the art learning platforms/software such as CENTRA and Captivate 4.
  • Created Computer Based Training (CBT) modules using Adobe Captivate 5.
  • Utilized Adobe Captivate and Oracle UPK to design web-based training programs.
  • Designed and created interactive CBT training materials in Captivate.
  • Created and modified SCORM compliant Captivate modules for e-learning.
  • Created and maintained computer based training courses using Adobe Captivate and Dreamweaver (for the XML intranet portal).
  • Recorded simulations and instruction (Adobe Captivate, TechSmith Camtasia).
  • Designed course material for eLearning using Captivate and Lectora design software for new course development and maintenance of existing training materials.
  • Led Web Based Training project utilizing Adobe Captivate 5.X & 6.X to provide program personnel with task-level training and academic training.
  • Develop eLearning solutions for clients utilizing Articulate Studio and Captivate to host trainings on various LMS platforms.

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11 Captivate Jobs

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14. Software Development
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high Demand
Here's how Software Development is used in Senior Technical Trainer jobs:
  • Understand privacy in software development.
  • Collaborated with R&D, manufacturing, system integration and verification, and software development in New Product Introduction
  • Delivered Instructor-Led and Virtual Instructor-Led training on the company's home-grown Software Development Life Cycle (SDLC) application.
  • Improved software development efficiency by spearheading the migration of new product release training from the Product Development team to the
  • Participated in full Software Development Life Cycle of customizable Financial System, including web products.

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46 Software Development Jobs

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15. Powerpoint
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average Demand
Here's how Powerpoint is used in Senior Technical Trainer jobs:
  • Designed and created PowerPoint presentations for executives.
  • Introduced PowerPoint skills training programs in Chemical Operations that enhanced employee performance and helped build a motivated workforce.
  • Trained bank staff on corporate systems such as Word, Excel, PowerPoint and Lotus Notes.
  • Delivered Microsoft Office courses - Word, Excel, Outlook, and PowerPoint.

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47 Powerpoint Jobs

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16. SQL
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average Demand
Here's how SQL is used in Senior Technical Trainer jobs:
  • Instruct students how to manually back up and use maintenance plans to automatically back up a SQL database.
  • Provide networking techniques needed to interconnect Medical Monitors to Windows and SQL severs in an enterprise environment.
  • Maintain hardware and serve as SQL Server DB Administrator for multiple clients geographically dispersed across the country.
  • Designed, implemented, maintained, and upgraded databases for my department using Microsoft Access and SQL.
  • Led numerous successful launch events, product briefings, career seminars including the SQL 2005 release.
  • Developed and delivered classes in MSSQL, Crystal Reports, DICOM, HL7 and other topics.
  • Assisted in the re-writing of SQL queries changing them to Microsoft Access queries.
  • Run and modify Microsoft Access queries in both SQL and Design view.
  • Provide SQL installation and configuration techniques to support the ICS system.
  • Teach methods to Import and Export SQL database tables.
  • Created SQL scripts to test and auto-fix databases.
  • Tested solutions applications using Oracle and SQL.
  • Create custom reports and SQL scripts.
  • Used SQL, the DataMover, Application Engine, Query and the Peopletools.

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32 SQL Jobs

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17. Suite
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average Demand
Here's how Suite is used in Senior Technical Trainer jobs:
  • Developed curriculum focused on databases/database management with Microsoft Office products, Lotus SmartSuite and WordPerfect.
  • Delivered training for new users to the Sabre Resource Management suite of products as implemented for the TSA.
  • Created weekly statistical reports for headquarters, using Microsoft Office Suite.
  • Designed and facilitated leadership programs within Alion Science and Technology core managerial/leadership development suite.

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62 Suite Jobs

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18. Troubleshoot
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average Demand
Here's how Troubleshoot is used in Senior Technical Trainer jobs:
  • Conducted troubleshooting on network connectivity, desktop configuration, printer connectivity, and network access issues regarding permissions.
  • Developed technical training programs based on the audiences needs to effectively troubleshoot equipment issues.
  • Collaborated other cross-function teams in system troubleshooting and develop solutions for internals/external customers.
  • Facilitated a new hire orientation program, improving new technicians troubleshooting skills.
  • Provided customer training on system operations, including first-level troubleshooting.
  • Created different network scenarios with typical network problems for troubleshooting.
  • Performed equipment monitoring and maintenance, including troubleshooting issues.
  • Maintain, configure, upgrade and troubleshoot the networking prepaid voice calling card platform portion using Cisco gateways AS5400XM series.
  • Conducted task analysis and wrote technical instructions in support of new product releases, making troubleshooting faster and easier.
  • Performed troubleshooting to provide diagnoses and direct technicians to apply the logical solution to the problems or deficiencies.
  • Trained technicians in computer hardware and software troubleshooting for Windows 3.x, Windows 9x, and Windows NT.
  • Provided new hire training in response to technical questions, troubleshooting hardware, software, and network issues.
  • Supported application software: troubleshooting and maintenance to development environment, QA and live sites.
  • Created a course on using a Digital Signal Meter for troubleshooting RF QAM signals.
  • Performed training on software use, maintenance, monitoring, and troubleshooting.
  • Follow up with client issues and concerns as well as troubleshooting issues.
  • Created and managed lab activities (including troubleshooting).
  • Created customer service troubleshooting and help guides.
  • Repair, INSTALL, troubleshooting, QC and pack.
  • Lead a group of 5 to 10 technicians in troubleshooting and performing preventive maintenance on medical equipement in hospitals nationwide.

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19. Training Manuals
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average Demand
Here's how Training Manuals is used in Senior Technical Trainer jobs:
  • Developed and organized training manuals, multimedia visual aids, and other educational materials.
  • Write instructional documentation and re-write technical procedures and training manuals as necessary.
  • Develop visual aids, graphics, and illustrations for training manuals, instructional systems, and database programs.
  • Assisted and contributed to creation and design of training manuals
  • Developed and maintained SOPs, training manuals and training presentations.

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91 Training Manuals Jobs

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20. Sharepoint
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average Demand
Here's how Sharepoint is used in Senior Technical Trainer jobs:
  • Provide change management during a critical time of migrating all files and collaborative processes to Microsoft SharePoint.
  • Managed and advertised a training site with documents on Microsoft SharePoint 2007 for access by 300+ customers.
  • Consulted with the State of Ohio Office of Budget and Management to prepare and deliver SharePoint training.
  • Managed the construction and maintenance of the SharePoint 2010 training page on the JIEDDO portal.
  • Use SharePoint to upload custom training videos and PowerPoint presentations.
  • Posted videos on a SharePoint site for easy user access.
  • Lead team of developers and financial analyst to implementation projects on Dynamics NAV, AX, CRM and Sharepoint.
  • Created and served as the Education Sharepoint Administrator.

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8 Sharepoint Jobs

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21. Training Documentation
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average Demand
Here's how Training Documentation is used in Senior Technical Trainer jobs:
  • Organized task lists and compiled a project plan for delivery of new training documentation utilizing Microsoft Project.
  • Develop new training documentation, update existing training materials and user documentation.
  • Improved processes and maintained online training documentation.
  • Support associated training documentation and reporting.
  • Articulate with nuclear training documentation.
  • Created training documentation including labs.
  • Worked with other trainers to conduct peer reviews of training materials and training documentation to be released.
  • Gathered and defined requirements for each sales team, designed the training documentation for each department.
  • Updated training documentation and online application training manual after each deployment release of new features and functionalities.
  • Created end user training documentation and SOPs for Quality & Assurance department using Microsoft & Adobe software.
  • Produced training documentation for Bomgar University classes with each new update release.

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89 Training Documentation Jobs

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22. Internet
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average Demand
Here's how Internet is used in Senior Technical Trainer jobs:
  • Establish and maintain communication interface with Tactical Operation Center for training to include Voice over internet provider.
  • Understand basic concepts and definitions in internet technology service.
  • Team member in the Learning and Development department of Michigan's largest cable television, high-speed Internet and digital voice provider.
  • Demonstrated a 15 % overall training cost reduction by promoting the increased use of internet application based training (WBT/CBT).
  • Configure TCP/IP, DHCP and IP address, system settings, Internet options and DNS services.
  • Assisted with the conversion from a classroom based learning platform to Internet based post 9-11.
  • Trained technicians in web browsers, TCP/IP and internet troubleshooting.
  • Developed custom Internet courseware and conducted training for educators and system administrators statewide.
  • Facilitated and developed Internet course curriculums to the HIV/PLWA community.
  • Improved client productivity and maintenance efforts by redesigning client support extranet and moving site onto a SunGard proprietary Internet CMS.
  • Support Military Treatment Facilities (MTF) for implementation and training Defense Medical Human Resource System internet (DMHRSi).
  • Aided with the rollout of a new document management system, internet and Learning Management System.

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24 Internet Jobs

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23. Instructional Design
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average Demand
Here's how Instructional Design is used in Senior Technical Trainer jobs:
  • Developed training materials using instructional design methodologies to align with success criterion.
  • Write all required instructional design documentation.
  • Project managed instructional design efforts.
  • Work with instructional designers and technical writers to develop new training courses and to improve existing courses.
  • Lead team of instructional designers, technical writers, and applications trainers.
  • Manage all aspects of instructional design / training program.

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166 Instructional Design Jobs

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24. Job Aids
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average Demand
Here's how Job Aids is used in Senior Technical Trainer jobs:
  • Developed job aids, additional training documentation, and deliver training for any student who required additional training.
  • Communicate updates/changes to HR policy through creation of newsletters, training facilitation, job aids, CBT s and Web-based training.
  • Trained regular and new employees, updated and maintain on-line job aids, developed and implemented new hire training programs.
  • Designed, developed and maintained customer service and Mortgage 101 materials including online manuals, job aids and facilitator guides.
  • Develop, organize, update and distribute training materials and teaching/job aids and helps maintain appropriate inventory.
  • Support other departments and business units by creating job aids and updating e-learning modules.
  • Authored instructional guides, job aids, checklists, and other technical documents.
  • Create training methodologies including on-site and internal classroom training, train-the-trainer, produced training manuals, job aids and web-based training.

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93 Job Aids Jobs

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25. PC
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average Demand
Here's how PC is used in Senior Technical Trainer jobs:
  • Developed remote classroom learning program utilizing GoToMeeting and GoToMyPC.
  • Conducted PC peripheral troubleshooting in order to diagnose and help resolve problems with printers, plotters, and other PC-associated devices.
  • Installed and configured networks for use with the company's related products and provided interoffice networking and PC support.
  • Load software drivers and twain interfaces for image acquisition software according to PC system requirements for these devices.
  • Managed 3 training centers with 15 classrooms and over 300 PCs and Servers.
  • Set up pcs2 machines and take down pcs2 machines before and after donations.
  • Maintained Telephone Central Office training lab, classroom PCs, and servers.
  • Supported the Training Department's PC desktops, including setup and configuration.
  • Assisted IT with various networking and PC workstation installation issues.
  • Provided training on military and COTS PC subjects.
  • Provided network and PC support for training centers.
  • Create / design upcoming event plans and information.
  • Schedule and coordinate patient appointments through ECFs, hospitals, PCP offices, and dialysis units.
  • Assisted with worldwide ISO 9001 certification process, ITU committee, IEEE and PCISig representative.
  • Worked with both virtual PC images onsite and also live environments on customer sites.
  • Conducted testing for SQL databases, reimaged PCs, and delivered technical training.
  • Attended bi-weekly "train the trainers" meetings reviewing updates to course material and upcoming projects.

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8 PC Jobs

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26. Proprietary Software
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average Demand
Here's how Proprietary Software is used in Senior Technical Trainer jobs:
  • Designed and developed technical software workshops and presentations for the company's proprietary software.
  • Designed and implemented formal training and certification program for proprietary software.
  • Create computer based training module scripts regarding Agency wide replacement of proprietary software to Chrome supported web based GUI.
  • Created training materials for the EDMS and Claims 4 proprietary software for the Department of Homeland Security.
  • Trained and supervised the training of customers in the operation and maintenance of proprietary software applications.
  • Provide proprietary software Help Desk support via phone or email for in-house and remote customers.
  • Assisted Help Desk with Tier 3 level support for proprietary software needs for managed projects.
  • Served as a backup trainer for the Claims 4 proprietary software application.
  • Lead Technical Trainer for a proprietary software used by 32,000 employees.
  • Provided professional onsite training (one on one, group or Webex presentations) on proprietary software application.
  • Used proprietary software to setup and configure Totalflow products.

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4 Proprietary Software Jobs

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27. Software Training
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average Demand
Here's how Software Training is used in Senior Technical Trainer jobs:
  • Lead project consultant for the design and delivery of Olympus core EMR software training.
  • Design, develop, and deliver software training courses.
  • Designed and conducted software training sessions for customers of this provider of laboratory and diagnostic information systems software.
  • Research and write new software training courses; update existing courseware to reflect system updates.
  • Deliver IP Agent and Avaya reports software training via Live Meeting and in person.
  • Traveled to physicians' offices to provide onsite software training.
  • Quarterbacked "Just in Time Training" training initiatives; creating and delivering software training just prior to software implementation.

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25 Software Training Jobs

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28. HR
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average Demand
Here's how HR is used in Senior Technical Trainer jobs:
  • Evaluated course learning objectives through development meetings with the engineering and support groups internally as well as gathered customer training requirements.
  • Earned organization approximately $25K per quarter for customer on-site field training through effective management of training department.
  • Facilitated industry training during educational conferences throughout the U.S.
  • Conduct a series of 4-day end-user classes at ICE field offices throughout the continental United States, following an assigned schedule.
  • Trained and supervised new business analysts, worked with the through the project life cycle and reviewed their work.
  • Deployed terminal services throughout the Windows 2000 domain to support remote user access and provide enhanced remote admin.
  • Provided customer training commitments by traveling to customer sites throughout the United States, Canada, and Europe.
  • Manage the event cycle from needs assessment, through to marketing, scheduling, and post-event surveys.
  • Revamped entire program and cut time to phones by 2 months through leveraging new systems and processes.
  • Trained new hire clinical staff in the legacy EHR system via lecture and CBT's.
  • Provided training to user roles involved in system usage through stand-up classroom instruction.
  • Established and maintained high performance standards throughout the training process
  • Evoked potentials through SSEP testing.
  • Worked on the SMTP relay to the Exchange 2000 server and configuring the OWA client through the IIS.
  • Support mission analysis, review, and identification of requirements and products for migration to new joint EHR (e.g.
  • Manage and mentored a team of 12 associate and mid-level technical SAN trainers in locations thru out the U.S.
  • campaign materials based on monthly themes, continuing to build awareness throughout the organization year-round.
  • Presented pre-sales presentations/demos for our online human resources and time and attendance products through WebEx.
  • Created user requirements, webpage templates, user case and flows, and conducted functional and technical walkthroughs.
  • Conducted train-the-trainer sessions throughout California for product rollout 250 employees.

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61 HR Jobs

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29. Online
demand arrow
average Demand
Here's how Online is used in Senior Technical Trainer jobs:
  • Created and implemented self-paced online tutorials for rapid learning and optimized instructor utilization.
  • Managed and supervised online software applications used for online training and reports.
  • Developed first, online customer satisfaction measurement system.
  • Planned, designed, developed and implemented an online timekeeping workforce system training for multiple hospitals within the Health System.
  • Support trainers in the design and development of course materials for classroom, online, and blended learning.
  • Innovated knowledge management tool solutions to meet training requirements and expedite fielding of new online systems and products.
  • Developed training content and trained all Blue Shield of California Sales staff on new online web application.
  • Developed training curriculum outlines and manual for clients and internal departments and created an online library.
  • Developed and maintained training curriculum including student guides, hands-on exercises, and online materials.
  • Worked with clients to create customized Web Pages for their online applications and system operations.
  • Develop instruction for classroom, online delivery, self-study, performance support, etc.
  • Participate in testing of online courses to ensure they operate and are tracked correctly.
  • Designed and employed an online training interface, including tutorials and online tests.
  • Created online content to automate learning, and allow off-site learning.
  • Developed and delivered online, technical, curriculum via WebEx.
  • Tested the online application and reported errors.
  • Designed and analyzed online training process flow.
  • Maintained online training material narratives and information on corporate web site.
  • Created online learning courses utilizing Articulate, Camtasia and Roles online learning software applications.
  • Engineered a complete onboarding training package, which also included an interactive online help system, for new hires to Fiserv.

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71 Online Jobs

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30. CBT
demand arrow
low Demand
Here's how CBT is used in Senior Technical Trainer jobs:
  • Included were student workbooks, training supplements, instructor guides, computer base trainer (CBT), and special hand-outs.
  • Manage Computer Based Trainer Specialist/Instructor (CBTS/I) and Electronic Technician (ETEC) evaluation and certification.
  • Researched and developed CBT's for all of CognoPoints applications.
  • Assist in Computer Based Training (CBT) development.
  • Provided instructor-led training for end users and help desk technicians, and developed a Windows 10 CBT for new software implementation.
  • Developed over 200 Computer Based Training (CBT) projects on various subje

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31. Active Directory
demand arrow
low Demand
Here's how Active Directory is used in Senior Technical Trainer jobs:
  • Worked with the NYS Office of Mental Retardation Developmental Disabilities to develop and deliver custom Active Directory training.
  • Upgraded the Windows NT 4.0 Call Center to Windows 2000 Active Directory.
  • Configure and support an active directory environment using Windows Server 2012..
  • Performed Active Directory Migration including Exchange 2000..

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32. Unix
demand arrow
low Demand
Here's how Unix is used in Senior Technical Trainer jobs:
  • Lead technician and maintenance supervisor for 3 Unix based Combat System Command Systems and network.
  • Coordinated and contributed to UNIX (IRIX) system administration certification exam project.
  • Helped EDS fix Rumba issue for interfacing Unix and Windows with SAN.
  • Led and wrote UNIX system software courses.
  • Migrated UNIX to Windows NT 4.0.
  • Developed and delivered training for products used to secure Web sites, NT, Solaris and UNIX environments.
  • NOTE: SGI acquired Cray Research in 1996 Led and wrote UNIX (UNICOS) system software courses.

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33. Addie
demand arrow
low Demand
Here's how Addie is used in Senior Technical Trainer jobs:
  • Certified by Comcast University as a Level 2 (ISD Course Development using the ADDIE model) corporate trainer.

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1 Addie Jobs

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34. User Guides
demand arrow
low Demand
Here's how User Guides is used in Senior Technical Trainer jobs:
  • Created application documentation, user guides and system administration (installation, configuration, troubleshooting, and tuning) documentation.
  • Supervised and assisted with the development of training materials including user guides, reference cards, course outlines and class exercises.
  • Authored and published rollout materials, such as splash announcements, informational releases, user guides and manuals.

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187 User Guides Jobs

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35. QA
demand arrow
low Demand
Here's how QA is used in Senior Technical Trainer jobs:
  • Worked to build and maintenance a system integration/QA lab with various interface (network, Video/audio, fiber etc).
  • Provide QC and QA services on structural projects, tower projects, oil/gas projects, and DOT projects.
  • Facilitated User Acceptance Testing (UAT) as part of Quality Assurance (QA) project deliverables.
  • Collaborated with Engineers, QA, helpdesk and Documentation teams in implementing their proprietary application.
  • Maintained QA reports to monitor progress and reflect status to upper management.

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3 QA Jobs

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36. Quick Reference Guides
demand arrow
low Demand
Here's how Quick Reference Guides is used in Senior Technical Trainer jobs:
  • Created Quick Reference Guides on Troubleshooting Satellite Communication Systems.
  • Created Quick Reference Guides, Tip sheets and other job aids to enhance and facilitate on the job learning for end-users.
  • Create and revise presentation materials and training manuals, instructor guides, and quick reference guides using technical writing practices.
  • Develop technical curricula and training materials (i.e., videos, quick reference guides and learner guides).
  • Prepared all training materials, including training manuals, working files, and quick reference guides.
  • Championed the development of Quick reference guides and tools used throughout the hospital.
  • Created quick reference guides, quick reference cards and training pamphlets with exercises.
  • Drafted multiple training manuals as quick reference guides for difficult applications and procedures.
  • Developed user manuals and quick reference guides.

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37. Information Technology
demand arrow
low Demand
Here's how Information Technology is used in Senior Technical Trainer jobs:
  • Provide high-level training efforts for 120 military members yearly, including classroom and train-the-trainer in Information Technology and equipment.

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11 Information Technology Jobs

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38. Tcp/Ip
demand arrow
low Demand
Here's how Tcp/Ip is used in Senior Technical Trainer jobs:
  • Network troubleshooting techniques, routing, TCP/IP, PSTN telephony KPI's, QoS monitoring.
  • Experience troubleshooting TCP/IP and CAN Networks, also RS232, and RS485 communication methods.

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39. Technical Manuals
demand arrow
low Demand
Here's how Technical Manuals is used in Senior Technical Trainer jobs:
  • Developed technical training curriculum, tests and technical manuals.
  • Reviewed and edited equipment operations and technical manuals, training aids, publications, and other training materials.
  • Provided development support for the MCS Computer-Based Training (CBT) program and interactive electronic technical manuals.
  • Helped to write technical manuals for software deployment and for other trainers to learn from
  • Author of the draft technical manuals for the Gun Computer Systems MK 160 MODs 14 and 15.
  • Developed original regulatory curricula and course training materials including technical manuals, ppt, and eLearning materials for internal use.

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49 Technical Manuals Jobs

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40. DOD
demand arrow
low Demand
Here's how DOD is used in Senior Technical Trainer jobs:
  • Planned, conducted and evaluated all phases of training as well as being the only site lead for several DOD facilities.
  • Configure training rooms, PCs and student accounts supporting DOD infrastructure and IT goals and projects.
  • Evaluated client feedback to determine training needs for DOD service units.
  • Developed and conducting live training sessions for the DoD community on the subjects of Cloud Computing and Enterprise Mail systems.

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87 DOD Jobs

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41. Lesson Plans
demand arrow
low Demand
Here's how Lesson Plans is used in Senior Technical Trainer jobs:
  • Developed curriculum, training materials and implemented lesson plans for training requirements of current and new equipment.
  • Reviewed instructional and technical documents and integrated information into courses and lesson plans.
  • Developed and maintained lesson plans and certification examinations.
  • Managed the creation of all lesson plans for all trainers, which gave structure to the organizational needs of training.
  • Developed and revised lesson plans to meet new training requirements and to keep technical information up to date.
  • Developed lesson plans, instructor guides and job-aids for requested content.
  • Developed Lesson Plans for THAAD Launcher Operator/Maintainer Course.
  • Revised lesson plans to meet new training requirement.

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9 Lesson Plans Jobs

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42. New Technologies
demand arrow
low Demand
Here's how New Technologies is used in Senior Technical Trainer jobs:
  • Designed and developed demonstrations for new technologies and business processes.
  • Conducted instructor-led training for all new technologies, and subject matter courses for Microsoft Office.
  • Researched new technologies to stay on top of all technical trends and developments.
  • Lead training projects and activities for new technologies.

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43. Linux
demand arrow
low Demand
1 Linux Jobs

No jobs at selected location

44. Html
demand arrow
low Demand
Here's how Html is used in Senior Technical Trainer jobs:
  • Integrated HTML with the AKO/DKO system to develop cutting online training.
  • Edited documentation published to the NSF web site utilizing customized HTML template (CSS Style Sheet design).

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44 Html Jobs

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45. CRM
demand arrow
low Demand
Here's how CRM is used in Senior Technical Trainer jobs:
  • Designed and developed a ten-week training course for internal/external call center emphasizing quality customer relations management (CRM).
  • Delivered PegaSystems CRM training, compiled skill gap analysis, developed departmental web content.
  • Create and deliver technical and non-technical CRM education through classroom instruction and web-based training to world-wide audience.
  • Conducted CRM Train-the-Trainer sessions for financial clients' call centers with Collections and/or Customer Service.
  • Developed and initiated the training program for the L3 SDS CRM solutions utilizing the Oracle Siebel CRM application.
  • Led "Mission" CRM implementation to Terminix, International 300+ branch offices, 300-seat call center, and corporate office.

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7 CRM Jobs

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46. Voip
demand arrow
low Demand
Here's how Voip is used in Senior Technical Trainer jobs:
  • Trouble shooting IP Agent problems with log ins, VOIP, making and receiving calls, observing and producing reports.
  • Develop and present complex technical training programs for customers and in-house employees in VoIP and server-based PBX systems.
  • Developed technical curriculum class portfolios on the PSTN and VoIP technologies.
  • Saved significant expense by preparing service desk for VoIP migration.

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47. ILT
demand arrow
low Demand
Here's how ILT is used in Senior Technical Trainer jobs:
  • Delivered Online Live Learning (OLL) using Adobe Connect and Traditional Instructor Lead Training (TILT).
  • Designed and built troubleshooting aids and other lab equipment for use in service seminars.
  • Conducted both internal and external one- and two-week ILT training courses.
  • Participated in professional training organizations and events, including MLTTG and ILTA.

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48. Instructional Materials
demand arrow
low Demand
Here's how Instructional Materials is used in Senior Technical Trainer jobs:
  • Participated in review and validation of instructional materials, and developmental activities of new equipment.
  • Adapted teaching methods and instructional materials in response to follow up proficiency metrics.
  • Develop instructional materials for instructor-led, group, and one-on-one training.

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48 Instructional Materials Jobs

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49. Epic
demand arrow
low Demand
Here's how Epic is used in Senior Technical Trainer jobs:
  • Performed software testing for EPIC Radiology application.
  • Deliver basic and advanced training for Hospital Electronic Medical Record system, EPIC, Oracle's PeopleSoft Campus Solutions and HCM.
  • Assist with go-live, provide maintenance support post go-live, and implementations phases of EPIC deployment.
  • Provide Go Live floor support for all Epic products for all hospital roles.
  • Oversee the build/design of four EPIC training environments.
  • Full Time Employee Credentialed in EPIC Registration and Scheduling (Prelude/Cadence), Inpatient Clinical Documentation & Orders and Radiant applications.
  • Support team implementation meetings for upcoming use of Cerner and EPIC applications.

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33 Epic Jobs

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50. FDA
demand arrow
low Demand
Here's how FDA is used in Senior Technical Trainer jobs:
  • Trained new employees according to SOP/FDA/OSHA guidelines.
  • Assured compliance with FDA and SOP regulations.

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23 FDA Jobs

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Senior Technical Trainer Jobs

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20 Most Common Skills For A Senior Technical Trainer

Training Programs

25.2%

Curriculum Development

10.3%

Technical Training Programs

9.3%

Procedures

7.7%

Customer Service

6.9%

Technical Support

5.8%

Windows XP

4.8%

Matter Expert

4.7%

Undergraduate Courses

3.0%

Learning Management System

2.8%

Smes

2.4%

Train-The-Trainer

2.3%

Captivate

2.1%

Software Development

2.1%

Powerpoint

2.0%

SQL

1.9%

Suite

1.8%

Troubleshoot

1.8%

Training Manuals

1.6%

Sharepoint

1.6%
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Typical Skill-Sets Required For A Senior Technical Trainer

Rank Skill
1 Training Programs 19.4%
2 Curriculum Development 7.9%
3 Technical Training Programs 7.1%
4 Procedures 5.9%
5 Customer Service 5.3%
6 Technical Support 4.4%
7 Windows XP 3.7%
8 Matter Expert 3.6%
9 Undergraduate Courses 2.3%
10 Learning Management System 2.1%
11 Smes 1.9%
12 Train-The-Trainer 1.8%
13 Captivate 1.6%
14 Software Development 1.6%
15 Powerpoint 1.5%
16 SQL 1.5%
17 Suite 1.4%
18 Troubleshoot 1.4%
19 Training Manuals 1.2%
20 Sharepoint 1.2%
21 Training Documentation 1.2%
22 Internet 1.1%
23 Instructional Design 1.1%
24 Job Aids 1.1%
25 PC 1.1%
26 Proprietary Software 1.0%
27 Software Training 0.9%
28 HR 0.9%
29 Online 0.9%
30 CBT 0.9%
31 Active Directory 0.8%
32 Unix 0.8%
33 Addie 0.8%
34 User Guides 0.7%
35 QA 0.7%
36 Quick Reference Guides 0.7%
37 Information Technology 0.7%
38 Tcp/Ip 0.7%
39 Technical Manuals 0.7%
40 DOD 0.6%
41 Lesson Plans 0.6%
42 New Technologies 0.6%
43 Linux 0.6%
44 Html 0.6%
45 CRM 0.6%
46 Voip 0.6%
47 ILT 0.6%
48 Instructional Materials 0.6%
49 Epic 0.5%
50 FDA 0.5%
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5,468 Senior Technical Trainer Jobs

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