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Top 50 Senior Technical Writer Skills

Below we've compiled a list of the most important skills for a Senior Technical Writer. We ranked the top skills based on the percentage of Senior Technical Writer resumes they appeared on. For example, 8.6% of Senior Technical Writer resumes contained Procedures as a skill. Let's find out what skills a Senior Technical Writer actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Senior Technical Writer

1. Procedures
demand arrow
high Demand
Here's how Procedures is used in Senior Technical Writer jobs:
  • Revised and edited software test procedures and E-commerce/Information Security standards for QA online group.
  • Established procedures for maintaining high standards and quality of publication documents.
  • Trained and coordinated production staff in implementation of procedures.
  • Demonstrated proficiency in documenting technical procedures and business processes.
  • Proofread and edited Security related policies and procedures.
  • Created outlines detailing technical procedures and processes.
  • Provided documentation of policies, procedures, and third party tools needed to support Partner development of the API Platforms.
  • Define front office and back office clinical procedures as well as document software steps for consistency throughout all clinics.
  • Created new documentation standards, templates, approval processes, version control methods, and disaster recovery procedures.
  • Modified existing Security related policies and procedures, so all documentation was consistent in look and feel.
  • Interviewed IT and SA personnel to document various procedures and processes for quarterly and new product releases.
  • Attended technical business meetings to document task requirements, processes, and procedures.
  • Coordinated the creation of best practices documents for internal policies and procedures.
  • Developed a comprehensive Procedures and Operations Manual for the LAACS Support Facility.
  • Led efforts to create processes and procedures for a growing company.
  • Adhered to strict procedures for updates and new documents.
  • Developed departmental procedures and a style guide.
  • Hired to update, revise, and reformat a backlog of documents procedures, methods for a BU in the company.
  • Reviewed internal business processes and developed flow charts illustrating the workflow of specific tasks and procedures.
  • Developed standard operating procedures (SOPs) for Change & Configuration Management (CCM) and Deployment Engineering (DE).

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223 Procedures Jobs

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2. Online Documentation
demand arrow
high Demand
Here's how Online Documentation is used in Senior Technical Writer jobs:
  • Mentored less senior technical trainers and documentation specialists on basic technical writing skills and industry standards for online documentation.
  • Initiated and created an online documentation repository, moving information from different servers and computers to one central location.
  • Developed a user feedback form to determine what methods customers used to locate information in online documentation.
  • Developed and produced all printed and online documentation for workforce management software products.
  • Developed award-winning help systems, manuals, and online documentation delivery systems.
  • Helped to develop new product communication concepts for online documentation.
  • Created XML-based online documentation for a commercial CAD/CAM/CAE application.
  • Served as Project Manager for an online documentation library.
  • Published existing and new online documentation for users.
  • Performed peer reviews and tested online documentation.
  • Managed localization of print and online documentation.
  • Worked extensively in XML-based online documentation.
  • Developed online documentation standards and guidelines.
  • Developed and implemented online documentation.
  • Developed more than 90 workarounds, updates, and retrofit procedures outputted as both paper and online documentation.
  • Supported software engineers and Program and Product Managers in the creation of online documentation and videos.
  • Participated on committees to improve the searching of online documentation.
  • Create online documentation, samples, and instructional video.
  • Created online documentation using HTML for Tanning intranet.
  • Created technical manuals, online documentation, and context-sensitive help for automation control devices and industrial PCs.

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20 Online Documentation Jobs

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3. Technical Support
demand arrow
high Demand
Here's how Technical Support is used in Senior Technical Writer jobs:
  • Provided laboratory personnel with technical support creating new/modified text/illustrations, maintaining database, and organizing/standardizing publication activity/policy.
  • Developed communications program including software user manuals, installation instructions, and technical support documentation for telecommunication cost management software.
  • Collaborated with technical support to design and produce a SiteMinder upgrade wiki for customers.
  • Researched and compiled technical support documentation and distributed to banks for federal audit verification.
  • Developed documentation strategies with product management and technical support.
  • Provided customer support including training and phone technical support.
  • Managed staff of five technical support representatives.
  • Enabled ship updates by cataloging current component manufacturers, company contacts, model numbers, and the availability of technical support.
  • Provide technical support and user training for computer software and hardware within our branch office.
  • Interfaced with product development, technical support, product training, and marketing departments.
  • Provided technical support to Microsoft Office users and created and taught Microsoft Word classes.
  • Developed, maintained, and supported web-based technical support documentation for the NOC.
  • Produced non-technical support publications and aids for the training and sales departments.
  • Worked on a team to streamline technical support for our end customers.
  • Edited and approved all entries in web based technical support Knowledge Base.
  • Acted as departmental technical support for hardware and programming issues.
  • Provided technical writing for data center technical support staff.
  • Provided technical support for technicians in the field.
  • Helped troubleshoot and resolve technical support issues.
  • Maintained SHOUTip product line documentation set through 10 product releases for accurate tools used by end-user and technical support.

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13 Technical Support Jobs

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4. Framemaker
demand arrow
high Demand
Here's how Framemaker is used in Senior Technical Writer jobs:
  • Participated in conversion from FrameMaker to topic-based, single-source documents using DITA and DITA-compatible front-end editors.
  • Created and edited hardware and software documentation using Adobe FrameMaker and Microsoft Word.
  • Develop complete online help files using WebWorks Publisher Professional for FrameMaker.
  • Developed FrameMaker conversion table to automate the conversion process.
  • Converted manuals from Word to FrameMaker and applied client-provided template
  • Convert legacy documentation to Structured FrameMaker and XML.
  • Develop DITA 1.2 FrameMaker structured application.
  • Produced printed documentation using Adobe FrameMaker and Microsoft Word, converted to PDF format using Adobe Acrobat Professional.
  • Developed curriculum and taught 12 hour class on authoring in MIL-STD-2361 XML using FrameMaker 2015.
  • Develop Mif2Go conversion tool for converting unstructured FrameMaker documents to DITA 1.2.
  • Used FrameMaker, Excel, Word, Acrobat, and SourceSafe.
  • Created XML style maps to convert Structured FrameMaker files to XML.
  • Worked in FrameMaker 5.5 in both Windows NT and UNIX environments.
  • Designed and maintained custom, automated FrameMaker and Word templates.
  • Created and revised documents in Adobe FrameMaker.
  • Manage and update FrameMaker templates.
  • Developed FrameMaker DITA-based XML structured application development and training to support conversion of existing operations manuals from standard to structured FrameMaker.
  • Used PhotoShop to capture and edit images, FrameMaker, Word, Visio, and Acrobat.
  • Served as Project Manager for the Interleaf to FrameMaker+SGML (I2F) conversion project.
  • Performed pre-and post-conversion scrubbing on FrameMaker 11 and Flare content.

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23 Framemaker Jobs

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5. Visio
demand arrow
high Demand
Here's how Visio is used in Senior Technical Writer jobs:
  • Developed a revision control process for publications to keep them synchronized to engineering changes.
  • Reason for Leaving: Established independent contracting with a newly organized Telex division.
  • Established and managed the Olympus America Medical Instrument Division technical writing department.
  • Authored the Material Fielding Plan and the Parts Provisioning List for the Battlefield Anti-Intrusion System.
  • Update new and existing engineering procedures and work instructions for the China Nuclear Division.
  • Led efforts to supply EDI messages for S2000M provisioning.
  • Trained in S2000M Provisioning applications.
  • Documented the migration to Microsoft Navision from a proprietary accounting system.
  • Created architecture diagrams for Factory Systems using Visio.
  • Analyzed the effectiveness of the existing web presence in preparation for content merge with two additional corporate division web sites.
  • Created flow diagrams, using Visio and MS SQL Server, for claims adjudication stored procedures for the optimization team.
  • Major revisions to four service manuals for Uninterruptible Power Systems (UPS) based on feedback from service technicians.
  • Write detailed job descriptions, company mission/vision content and other Human Resources material to enhance the Merck Serono brand.
  • Maintain records and files of work and revisions as specified by the Advantest Quality Manual.
  • Created and updated flow charts, and process diagrams in Microsoft Visio.
  • Verified, edited and updated Visio networking diagrams.
  • Create technical illustrations for end user documentation utilizing Adobe Illustrator, Photoshop, and Microsoft Visio.
  • Worked directly with programmers to develop and refine knowledge capture process utilizing Camtasia recordings integrated with Visio and MSWord presentations.
  • Create and edit graphics using Visio, Jing, Snagit, and OmniGraffle.
  • Created workflow processes in Visio and wrote SOPs for vineyard / winery production.

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150 Visio Jobs

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6. Adobe Photoshop
demand arrow
high Demand
Here's how Adobe Photoshop is used in Senior Technical Writer jobs:
  • Create illustrations using Adobe PhotoShop and Illustrator; photograph products and parts for user manuals and Marketing materials.
  • Experience with FrameMaker 9.0, Adobe Illustrator CS6, Adobe PhotoShop CS6, and Adobe Acrobat Professional.
  • Create graphics (screen captures) for the publication using Adobe PhotoShop.
  • Created graphics for the SureWave Mobility Suite documentation using Adobe PhotoShop CS3.
  • Incorporated numerous screen captures utilizing SnagIT and Adobe Photoshop to enhance and/or label the images.
  • Used Adobe Photoshop and Icon Animate to develop online training for fast packet switching.
  • Developed and maintained intranet site using Microsoft Front Page 2000 and Adobe Photoshop.
  • Created document graphics with Adobe Illustrator and Adobe Photoshop.
  • Generated Block diagrams and line drawings using Micrografx Designer 7 and Adobe Photoshop 5.0 graphics packages.
  • Created diagrams, technical illustrations, and process flows using Adobe Photoshop and Microsoft Visio.

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6 Adobe Photoshop Jobs

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7. Software Development
demand arrow
high Demand
Here's how Software Development is used in Senior Technical Writer jobs:
  • Practiced agile software development and interviewed subject-matter experts and quality assurance engineers to assess documentation needs, content, and accuracy.
  • Reviewed software development documents; such as requirements and functional specifications for document maintenance and development impact.
  • Worked closely with the software development teams to gather and assimilate technical specifications and details.
  • Managed and documented the software development and release process from requirements analysis to document delivery.
  • Collaborated with software development team to co-develop user interfaces and embedded help.
  • Coordinate and collaborate documentation efforts with geographically distributed software development teams.
  • Managed multiple projects in a fast-paced software development environment.
  • Provided project management for time-entry software development, change request handling, in-house training and a company health fair.
  • Prepared a Software Development Plan, which met ISO 9001 requirements and defined management and control processes/procedures.
  • Assigned to the GUI development team, I created software packages and documentation to support software development.
  • Coordinated doc and software development with Development, QA, Wide-Area Test, and Production teams.
  • Create Use Case scenarios for software development.
  • Tracked software development projects in Confluence.
  • Participated in the creation of a Software Development Lifecycle documents to outline process controls and policy for compliance with Sarbanes-Oxley legislation.
  • Worked with VP of Software Development to create Mortgage Banking Technology Cyber Security Documentation Policy & Procedure.
  • Developed documentation library system using Rational's ClearCase/ClearQuest versioning system for large-scale, distributed software development group.
  • Established the publications department for a new software development division within Motorola Paging.
  • Gathered and wrote business and functional requirements for multichannel advertising software development.
  • Produced deliverables in fast-paced environment using agile software development methods.
  • Authored white papers on the software development lifecycle.

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53 Software Development Jobs

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8. Sharepoint
demand arrow
high Demand
Here's how Sharepoint is used in Senior Technical Writer jobs:
  • Manage documentation SharePoint/intranet site for company.
  • Maintained project documentations on SharePoint.
  • Performed SharePoint maintenance tasks to update Web pages, Document libraries, Web parts, and broken hyperlinks.
  • Presented results of efforts to COR manager (style guide, SharePoint) and ETMIS Project Manager.
  • Co-created new SharePoint solution with Customer Service PMO to manage the project intake process.
  • Created two new SharePoint sites: FPL Data Governance and Information Management Data Governance.
  • Managed and maintained the SharePoint Documentation site; created announcements and RSS Feeds.
  • Published forms and templates to the department's SharePoint site for employee download.
  • Stored and updated work on a SharePoint CMS.
  • Maintained the department Intranet and SharePoint site.
  • Post systems documents and updates in SharePoint.
  • Distribute work product via SharePoint.
  • Developed meta-tagging structure for Microsoft Sharepoint migration.
  • Maintained and updated the Sharepoint and Wiki sites for all Service Assurance and Procedural documentation.
  • Establish and maintain repository of all BusinessObjects and FBMS documents on SharePoint .
  • Used Word, Excel, Visio, SharePoint, and Acrobat.
  • Stored results in Word, PDF, and HTML format in Documentum and Sharepoint.
  • Maintained and updated the IT Technical Writing Sharepoint site for all project documentation.
  • Utilized a nightly scripting job to synch the SharePoint and Sparx databases.
  • project) Updated technical documentation in Word, Excel and SharePoint to comply with new FAA regulations.

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10 Sharepoint Jobs

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9. Matter Expert
demand arrow
high Demand
Here's how Matter Expert is used in Senior Technical Writer jobs:
  • Worked closely with subject matter experts and management to ensure documentation presented the step-by-step instructions necessary to resolve potential fraud cases.
  • Worked closely with architects, developers, quality assurance and various subject matter experts to evaluate documentation requirements and updates.
  • Consulted with subject matter experts, gleaning essential information while prioritizing and ordering user actions.
  • Read engineering specifications, participated in project design reviews and interviewed subject matter experts.
  • Interviewed technical stakeholders and subject matter experts to capture relevant information.
  • Interviewed subject matter experts to ensure manual relevance and accuracy.
  • Interview Subject Matter Experts on various topics and create documentation for security, data transfer, data capture and other functions.
  • Gathered engineering data from subject matter experts and organized it into a concise, mapped, and specified format.
  • Worked closely with system developers and Subject Matter Experts to incorporate changes into the newest release.
  • Interact with internal subject matter experts, reviewers, and editors to produce document revisions accordingly.
  • Interviewed subject matter experts and technical staff to gather information to create documents.
  • Managed all reviews: technical, copy writing, subject-matter expert, etc.
  • Interview Subject Matter Experts and create documentation for DISH Network applications and products.
  • Consulted with subject matter experts to verify knowledge of the medical equipment.
  • Managed writers, editors, subject matter experts, and testers.
  • Interviewed Subject Matter Experts to create single-sourced 'How To' guides.
  • Partnered with subject matter experts to ensure accuracy in content.
  • Edited documents written by subject matter experts.
  • Organize material written by several different subject matter experts to ensure clarity, conciseness, style, and terminology.
  • Support Site Topics Worked with subject matter experts to revise the customer support site.

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83 Matter Expert Jobs

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10. Release Notes
demand arrow
high Demand
Here's how Release Notes is used in Senior Technical Writer jobs:
  • Created technical bulletins and release notes using FrameMaker.
  • Document sets included release notes, installation guides, user manuals, quick-starts, data books, and application notes.
  • Researched and wrote release notes, procedures, training manuals, and related documentation for multiple credit union software products.
  • Produced release notes, online help, quick-start guides, set-up guides, tutorials, and installation guides.
  • Developed system administrator guides, user guides, online help and release notes for enterprise SaaS application.
  • Develop and maintain the Troubleshooting and User Guides, Product Interface Specifications documents and prepared Release Notes.
  • Reviewed and evaluated product defects and system requirements to produce release notes for major software releases.
  • Developed user guides, help applications, administrations guides and new release notes.
  • Produced online help pages, end user guides, and product release notes.
  • Developed hardware and software installation guides, application guides, and release notes.
  • Developed and maintained product reference guide, administration guide, and release notes.
  • Incorporate updated content for each release into the corresponding release notes areas.
  • Developed template for product release notes, which became a department standard.
  • Release notes and guidelines, procedures for developing third party interfaces.
  • Researched and documented bugs for release notes.
  • Published release notes for multiple clients.
  • Sole technical writer responsible for user and administrator guides, online help, and release notes for healthcare information technology solutions.
  • Authored release notes for all changes to the Console and product s backend architecture.
  • Edited product specifications and marketing materials for new hardware products and prepared release notes for software releases.
  • Documented the nSystem Analytics User Guide, nSystem Site Deployment Guide, and nSystem Release Notes.

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94 Release Notes Jobs

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11. Smes
demand arrow
high Demand
Here's how Smes is used in Senior Technical Writer jobs:
  • Interfaced with software development and marketing department SMEs to define user requirements and program operation.
  • Work with contributing SMEs or individual engineers to produce concise requirements for all documentation.
  • Worked with SMEs throughout four separate regional project implementations and corresponding national executive hierarchy.
  • Interviewed SMEs, validated and documented application, independently researched related web usability topics.
  • Interviewed SMEs and researched technical drawings and commercial data to create technical documentation.
  • Collaborated closely with cross-functional SMEs on iterations of calibration verification tools.
  • Interviewed SMEs and documented information; integrated into procedure text.
  • Interviewed SMEs, validated and documented mobile application.
  • Assisted team members with request process, research, or appropriate SMEs to ensure accurate and swift closure of customer requests.
  • Managed multiple projects, created project plans, monitored document phases, and interfaced with SMEs to meet deliverable deadlines.
  • Interfaced with software development and marketing department SMEs as needed to define product features and operation.
  • Managed Phase 1: designed forms, interviewed SMEs, entered information, created tracking spreadsheet.
  • Consulted with SMEs to develop documents for a pilot installation of a Remedy Help Desk tool.
  • Interviewed SMEs, reviewed product material, undertook process review to create documentation.
  • Create templates and instructions for test scripts and provide training to SMEs.
  • Interviewed IT SMEs and wrote or developed content for IT topics.
  • Developed internal style guide and corresponding template files for SMEs.
  • Initiated corrections by grid project SMEs.
  • Interview SMEs to gather information.
  • Tracked up to 20 projects at one time with varied due dates, content and SMEs.

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14 Smes Jobs

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12. Html
demand arrow
high Demand
Here's how Html is used in Senior Technical Writer jobs:
  • Developed context sensitive HTML Help file for circuit simulation product designed for the electronic design automation industry.
  • Revised hardware and software operation and maintenance documentation; edited HTML content.
  • Coded in HTML, DHTML, XML, JavaScript and JAVA as required to create end user requests across various industries.
  • Result: Received a $35k bonus in 2000 for the quality of my user guides & extensive HTML Help.
  • Updated DITA files to create and upgrade HTML articles in Oracle RightNow knowledge base.
  • Created and maintained XHTML Help Web applications with graphics for two of the systems.
  • Used MadCap Flare XML editor to author topics for PDF and HTML5 output.
  • Developed templates, styles, and guidelines for HTML books and online help.
  • Created an online HTML Help system for system administrators at financial institutions.
  • Modified or wrote HTML markup to support formatting in multiple browsers.
  • Edited internal wiki sites using HTML.
  • Published content to the web (using HTML, WebWorks and XML).
  • Designed and wrote system setup and user documentation for portal software using FrameMaker, HTML, and Visio.
  • Developed robust HTML Help for InterClient, a Web-based front-end to Tesseract's HRMS system.
  • Create templates using RoboHelp HTML/CSS-Used CSS to apply specific style to project in RoboHelp.
  • Converted FrameMaker files into HTML files using XMetaL and SDL TriSoft Publication Manager.
  • Pioneered web based manuals in HTML with an SQL backend
  • Create and update web pages using Content Management System (CMS), Dreamweaver, HTML, and Photoshop.
  • Generated PDF files using Adobe Acrobat and generated online help using Quadralay WebWorks and HTML Help Workshop.
  • Prepared online JavaHelp, WinHelp, and HTML Help using Webworks Publisher.

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118 Html Jobs

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13. Training Programs
demand arrow
high Demand
Here's how Training Programs is used in Senior Technical Writer jobs:
  • Conducted in-depth needs assessments and recommended new training programs and program enhancements.
  • Participated in company mandated training programs to meet Corporate and FDA requirements.
  • Developed Service Technician Training programs for DaimlerChrysler and General Motors.
  • Created and implemented on-site customer training programs.
  • Communicated clearly and effectively to provide assistance to help determine training needs for the purpose of developing and conducting training programs.
  • Designed & coordinated New Employee training programs to train new employees in company writing standards and practices.
  • Streamlined team-specific training programs, reducing the training duration by 3 days (30%).
  • Restructured existing training programs to be more efficient in carrying out the goals of the agency.
  • Research, develop and write distance learning, web-based, classroom, and video training programs.
  • Created structured lesson plans and developed formal Web-based training programs according to the lesson plans.
  • Designed, developed, and implemented training programs that introduced new technical content to audiences.
  • Designed and implemented CAD training programs, facilitating learning for over 100 students per semester.
  • Led multiple on-site business partner training programs for the implementation of new products.
  • Conducted interviews and performed research to develop new training programs.
  • Designed and created training programs using adult learning principles.
  • Developed and presented training programs to internal employees.
  • Edited and offered feedback on training programs.
  • Implemented and conducted software training programs for new and existing employees including all technical communications for the IT department.
  • Developed advanced training programs for the company's resellers Wrote case studies, brochures, and data sheets
  • Create Training programs for rollout of new and modified corporate applications to worldwide audience.

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10 Training Programs Jobs

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14. User Manuals
demand arrow
high Demand
Here's how User Manuals is used in Senior Technical Writer jobs:
  • Created and revised department training manuals and computer system user manuals for a mail-order pharmaceutical company.
  • Created and maintained templates for user manuals and development documentation.
  • Created user manuals for flight communication and navigation software.
  • Produced this company's first complete set of technical user manuals, writing standards and style guidelines.
  • Authored installation guides, user manuals, and online help for SP2013 and O365 products.
  • Developed single-sourced content available from the Support website, as well as comprehensive user manuals.
  • Created templates, a style guide, a documentation approval process, and user manuals.
  • Created and published procedural documents, user manuals, and other instructional materials.
  • Researched and wrote all documentation plans, deployment schedules and end-user manuals.
  • Researched and wrote user manuals, company literature, and sales brochures.
  • Design templates for user manuals and various sales and marketing materials.
  • Create, update, and publish user manuals and help files.
  • Created user manuals for software used by airlines and airports.
  • Customized Installation, Operation and User Manuals for different switched network configurations based on engineering drawings.
  • Create training manuals, user manuals and on-line help systems for genetics software * Help authoring using Madcap Flare
  • Researched, wrote and updated Software, Hardware, Installation, User Manuals-APIs and SDKs.
  • Create and document procedures and user manuals Used Oracle Author IT and Oracle 11i
  • Developed documentation roadmap for new employee, on-boarding software and wrote user manuals.
  • Coordinate with Technical Support to update latest User Manuals.
  • Managed Opcode's technical documentations department; communicated daily with programmers and wrote all key user manuals for professional musicians.

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215 User Manuals Jobs

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15. Robohelp
demand arrow
average Demand
Here's how Robohelp is used in Senior Technical Writer jobs:
  • Developed online help system for enterprise telephony software, using RoboHelp.
  • Developed Help Systems for Windows-based software using RoboHelp.
  • Developed two help systems using RoboHelp 95 for LandMark, an electronic trading system.
  • Used the HotMetal and RoboHelp web-authoring tools to create on-line versions of these documents.
  • Created online help system in RoboHelp using conditional text to create multiple versions.
  • Created the User Manual in Frame Maker and the on-line help in RoboHelp.
  • Developed on-line Help for the Oracle Prophet application using RoboHelp.
  • Used RoboHelp to create and maintain Help for telecommunication software.
  • Created a Help System, using RoboHelp, for Foxboro Corporation's FoxDraw for Windows NT.
  • Increased speed of producing online documentation by moving from RoboHelp 2000 to Adobe PDFs.
  • Researched tools for documentation, including XML, Arbortext, RoboHelp, and DITA.
  • Generated PDF files using PDF Maker and generated online help using RoboHelp.
  • Create online help systems for large applications using Robohelp 11.
  • Created and maintained RoboHelp css and Word templates.
  • Created online help using HTML and RoboHelp.
  • Used RoboHelp, Word, Visio, and MS Paint.
  • Single-sourced content from Adobe Framemaker to Robohelp.
  • Used the RoboHelp and MS-Office applications extensively to write web-based online help documentation (user tutorials).
  • Created online help systems for 27 languages using FrameMaker DITA xml, DITA-FMx, and RoboHelp.
  • acquired by IBM in March, 2004) Tools: FrameMaker, RoboHelp, Visio, Acrobat, and Word.

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5 Robohelp Jobs

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16. Powerpoint
demand arrow
average Demand
Here's how Powerpoint is used in Senior Technical Writer jobs:
  • Developed training materials including videos and PowerPoints explaining new products and systems.
  • Created PowerPoint presentations and performed editing and desktop publishing services as requested.
  • Created PowerPoint presentations for user conferences and planning meetings.
  • Developed MS PowerPoint presentations for internal working groups.
  • Created PowerPoint presentations for user conferences.
  • Use MS Word, Excel, PowerPoint, Flare, LibreOffice, and InDesign to conform documents to corporate design specifications.
  • Initiated the creation of a boilerplate database (Word, Excel & PowerPoint) for company technical information to increase efficiency.
  • Updated related processes/ Word documents/ PowerPoint presentations, to reflect the changes within the newly simplified /revised documents.
  • Created fifteen extensive (100+ page) PowerPoint instructional presentations for Navy and Marine Corps flight students.
  • Provide beta-testing consulting services for Microsoft Corporation (specifically for PowerPoint and MS Project).
  • Used my excellent knowledge of MS Word, PowerPoint and Paint to create accurate guides.
  • Developed and presented leadership seminar in MS PowerPoint to high level M&S management.
  • Included the multimedia in the web pages and PowerPoint presentations that included audio and video.
  • Initiated the purchase of translation software to convert Word, PowerPoint, etc.
  • Created training content and slide animation using MS PowerPoint.
  • Used Office 2007 (Word, Excel, and PowerPoint).
  • Created Word and Adobe documentation, web page content in Drupal, PowerPoint presentations, and classroom instruction materials.
  • Created several PowerPoint and Excel presentations to market Local Number Portability (LNP) to Regional Consortiums.
  • Developed, wrote, and formatted web-based courseware using FrontPage and leader-led courseware using PowerPoint for IT training.
  • Converted documents/drawings from Illustrator & FrameMaker to MS Word, PowerPoint & Visio).

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141 Powerpoint Jobs

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17. XML
demand arrow
average Demand
Here's how XML is used in Senior Technical Writer jobs:
  • Developed and initiated an XML-based documentation prototype for the Documentation Configuration Management Library system.
  • Developed Flash- and XML-based printed and online documentation for association management Web-based software as a service (SaaS) application.
  • Provided consulting for conversion to structured authoring in XML and content management solutions for Siemens and the US Postal Service.
  • Help system was authored in DocBook (XML) and compiled using customized style sheets to facilitate multiple output formats.
  • Created sample XML command scripts that shipped as part of the SDK for the Adobe Document Server version 5.
  • Produced presentations and provided advice about implementing new technologies, including Content Management, UML, CSS and XML.
  • Documented AlterCast XML-based graphics server product (AlterCast) versions 1.0 and 1.5 for a developer audience.
  • Validated the Ka-STARS Interactive Electronic Technical Manual (IETM), an XML-based electronic manual.
  • Lead writer on U.S. Government contract to convert military field maintenance documentation to XML format.
  • Documented how to use XML to create web pages for display on any wireless device.
  • Maintained and updated topics in an XML-based reference library.
  • Converted documentation from FrameMaker to Epic Editor XML format.
  • Trained in XML S1000D and Simplified Technical English.
  • Documented XML-based PDF document server version 5.0.
  • Documented Debt and Equity Trading XML API.
  • Prepared content for conversion to XML.
  • Develop content in S1000D XML.
  • Possess a basic understanding of the Document Object Model (DOM) and its manipulation, DTDs, and XML schema.
  • Developed EDDs and structure frameworks for the xml.
  • Documented APIs and SDKs for enterprise applications using JQuery, Vasont and XML, Citrix and HPQC.

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80 XML Jobs

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18. API
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average Demand
Here's how API is used in Senior Technical Writer jobs:
  • Developed client-specific developer documentation including deployment guides, Application Programming Interface (API) implementation guides, and technical architecture manuals.
  • Developed and maintained documents for capital equipment used in the support of laboratory and plant operations.
  • Collaborated with senior developers on software architecture and API documentation.
  • Corrected technical errors in the content of auto-generated API documentation.
  • Authored User Guide to document functions of the Console, including administration of advertising campaigns via the Twitter API.
  • Created document template, added existing content, and wrote new content for API document.
  • Created MSDN online API documentation for bot developers, administrators, and clients.
  • Created WFX API Guide for use by partner developers.
  • Documented internal API reference guide (waterfall environment).
  • Researched and rewrote the Fox API User Guide for the Fox API System.
  • Exceeded goals by managing multiple projects simultaneously with rapidly shifting priorities and timelines.
  • Developed and maintained programmer reference documentation for the hiStor API.
  • Developed programmer API documentation for the proprietary hiStor application.
  • Update the API with the current changes and additions from the software changelists.
  • Design department API documentation workflow and processes.
  • Supported codebase-sourced .NET API documentation.
  • Documented the full API of the product, Opus360 Enterprise, a Java/Weblogic-based online Human resources application.
  • Content included C and .NET APIs and COM interfaces.
  • Developed user documentation for web platform team including, but not limited to Whitepapers, APIs, Use Cases and SDKs.
  • Created Javadoc for Livescribe Smartpen API, using Javadoc comments and custom annotations.

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115 API Jobs

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19. Project Management
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average Demand
Here's how Project Management is used in Senior Technical Writer jobs:
  • Participated in cross-functional meetings, and tracked product planning and development in Rally Agile Project Management System.
  • Interviewed project management and other stakeholders to document requirements for application enhancements.
  • Supported project management initiatives, including project management plans and policy development.
  • Analyze corporate processes and implement continuous policy and project management improvements.
  • Captured requirement and design issues in weekly project management meetings.
  • Provided project management for three instructional designers.
  • Enhanced time and project management along with project cost efficiency with the implementation of online user documentation (.PDF files).
  • Created and revised MS Project training manuals for three different program/project management levels (beginner, intermediate, and advanced).
  • Participated on the special work group that designed and implemented the company's first Project Management Office (PMO).
  • Project Management for Telecommuting: Microsoft Office Live Meeting 2007, OneNote 2007, and Outlook 2007.
  • Support for the Project Management team, including processes, templates, and work flows.
  • Processed all documentation for the Interactive Project Management Delivery Systems group (IPMDS).
  • Created 6 year Project Management Budget, Scope of Work and contract assumptions.
  • Employed Agile framework for project management.
  • Coordinated writers and project management of deliverables for cross-product team releases, improving efficiency and reducing rework.
  • Created project management tools to enable the Project Manager to monitor completion progress of specification requirements.
  • Developed project management timelines and delivered content on time or ahead of schedule.
  • Applied project management techniques and determined appropriate analytical approaches.
  • Edited documentation across a variety of product lines * Demonstrated strong project management skills through these projects
  • Administered IT Sharepoint Library Business analysis with administrative duties such as project management related to Software Enhancement Requests.

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104 Project Management Jobs

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20. Suite
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average Demand
Here's how Suite is used in Senior Technical Writer jobs:
  • Reorganized a documentation suite to improve the quality of the documentation by modernizing the content layout and eliminating content redundancy.
  • Managed documentation and marketing projects for a dynamic, database-publishing suite of applications.
  • Created and maintained user documentation for marketing software suite.
  • Designed and maintained the templates used to produce the print-based media that supported the company's software product suite.
  • Conducted task analyses on new content, and determined the best location within a document or document suite.
  • Design, produce, manage and maintain a suite of over 30 animated tutorials highlighting top application features.
  • Create processes and procedures to streamline the documentation process across a suite of seven software applications.
  • Created a complex, modular documentation and training suite for a major company product line.
  • Research included reviewing published Microsoft Office 365 information and using the Microsoft Office suite.
  • Documented and tested the TestSuite application, a programming GUI for materials testing.
  • Developed suite of installation and quick installation guides for the AcceleRAID controllers.
  • Implemented single source publishing with Adobe Technical Communications Suite.
  • Developed a new documentation suite to accompany a small market virtualized solution.
  • Authored and edited content for the Financial Planning suite of products, including print, PDF, and online Help deliverables.
  • Authored online help for key hospital management software products, including the Capacity Management Suite and its integral and mobile components.
  • Highlighted Responsibilities and Accomplishments: Acted as team lead, product suite lead, and liaison between the team and manager.
  • Sole writer for a WAN manager suite of 10+ software applications and tools for service-provider OSSs and enterprise networks.
  • Participated in the Agile environment supporting Best Buy's suite of RESTful API's.
  • Developed security product end user guides and online help using AuthorIT XML authoring suite.
  • Team member - Application Lifecycle Management team using Agile Scrum methodology and IBM Jazz Rational Tools Suite.

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151 Suite Jobs

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21. Content Management System
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average Demand
Here's how Content Management System is used in Senior Technical Writer jobs:
  • Published documents to content management system using HTML format using complex approval and publications process.
  • Researched and recommended content management systems to manage the XML repository.
  • Re-organized content in Astoria-on-Demand Content Management System for PDF documents.
  • Authored document management procedures related to content management systems.
  • Researched and analyzed content management systems.
  • Implemented a single-source content management system.
  • Created policy/procedure guidelines, templates, and style guide for internal IT personnel on a content management system platform.
  • Converted files to CCMS (Component Content Management System) files and maintained documentation for online systems.
  • Generated 45% improvement in writer efficiency by migrating to AuthorIT, a content management system.
  • Prepared documentation for import by a content management system (CMS) and tested the output.
  • Acquired and implemented a single-source content management system for the RTCF air vehicle simulation system.
  • Developed and implemented an XML-based content management system, working with an extensive team.
  • Partner with IT to select and test solutions for network file/content management systems.
  • Worked with the Director of Software Engineering to Evaluate Content Management Systems
  • Authored and published documentation using XML/SGML-based Content Management systems using Arbortext Editor 5+.
  • Advanced user of single-sourcing information design within the Vasont content management system.
  • Assisted in implementation of SDL Trisoft component content management system.
  • Managed review process using OpenText Livelink content management system.
  • Prepare and release deliverables to the web and archive through content management systems.
  • Utilized the Vasont content management system to optimize content reuse.

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38 Content Management System Jobs

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22. User Interface
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average Demand
Here's how User Interface is used in Senior Technical Writer jobs:
  • Reviewed all Microsoft Dynamics AX Human Resources user interface labels and made several recommendations that were accepted to improve product usability.
  • Filed and monitored user interface bugs that significantly improved the mobile product line usability.
  • Documented business procedures and software user interface for Fidelity's defined benefits/pension services.
  • Tested 451Graphical User Interface software requirements.
  • Tested software user interfaces, identified bugs, and worked with developers to improve usability, consistency, and grammatical accuracy.
  • Edited product user interfaces from U.S. and international teams for usability, adherence to UI guidelines, and English language standards.
  • Represented the e-mail and voice-mail documentation team in product development, bug triage projects, and user interface design meetings.
  • Result: Received a special commendation for my documentation and contribution in defining the user interface for Global Style Analyzer.
  • Edited and updated user interface error and status messages and tool tips for the content management and records management products.
  • Assisted in ongoing updates of the user interfaces and the online manuals to match new feature releases.
  • Interacted with the product and user interface directly to create detailed instructions for a variety of audiences.
  • Worked with Engineering to review and revise error messages and user instructions for the user interface.
  • Worked as part of a team to develop the Series Craft User Interface Guide.
  • Worked with developers and designers on user interfaces and forms to collect client information.
  • Performed front-end user interface testing in the process of documenting user and administrator guides.
  • Tested new applications and consulted on user interface design.
  • Developed user interface and report designs for software releases.
  • Assisted engineers in creating usable product user interfaces.
  • Approved developmental design documentation associated with user interface text, online documentation, and message text.
  • Developed user interface guide for icon-driven control panel on next generation Hyster and Yale forklift truck series.

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8 User Interface Jobs

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23. End-User Documentation
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average Demand
Here's how End-User Documentation is used in Senior Technical Writer jobs:
  • Developed and maintained complex end-user documentation in print and online formats for defect analysis software products and wafer inspection tools.
  • Created end-user documentation for critical care ventilators and associated devices used in hospital emergency settings and general patient care.
  • Partnered with Business Analysts to clarify and simplify requirements into process changes for end-user documentation.
  • Helped ensure successful product installation by developing end-user documentation for a sophisticated Internet content server.
  • Developed both paper and online versions of end-user documentation for an Internet network security company.
  • Developed Web-based end-user documentation for the Human Resources module using Adobe Captivate.
  • Managed usability sessions with customers to discover end-user documentation needs.
  • Maintained full responsibility for writing and editing OEM end-user documentation.
  • Designed, created, and maintained sales content, blogs, programming, and end-user documentation for Idea and its clients.
  • Created and maintained our company's online documentation library and posted all end-user documentation to our company's website.
  • Created text as well as edited, updated, and formatted end-user documentation in Lotus Notes for several databases.
  • Collaborate with User Experience (UX) designers to develop corporate standards for end-user documentation published on Web portals.
  • Developed end-user documentation for Order Management, Project, Manufacturing and Finance courses in Oracle Tutor using UPK.
  • Use RDP Remote Desktop to access the latest software build to produce accurate end-user documentation.
  • Created an entire set of technical and end-user documentation where none previously existed.
  • Used FrameMaker to create end-user documentation to create source and PDF files.
  • Produced a range of end-user documentation including product manuals and on-line help Assisted in the development of corporate documentation templates and styles
  • Developed end-user documentation for Pharmacy, Radiology, and Patient Financials applications.
  • Researched, wrote, and maintained middleware and end-user documentation for web portals in an agile development environment.
  • Used Microsoft Office and Snagit to produce end-user documentation.

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24. Technical Writers
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average Demand
Here's how Technical Writers is used in Senior Technical Writer jobs:
  • Managed brainstorming sessions with other technical writers on Document Quality and Writer Productivity and provided recommendations to the management team.
  • Managed teams of technical writers on a major Department of Defense telecommunications project.
  • Managed and mentored and managed two entry-level technical writers.
  • Provided mentoring and coaching of junior technical writers
  • Established, staffed and managed eight-person Publications and Technical Writing group consisting of technical writers, editors and graphic artists.
  • Served as a Lead Writer and Online Help Developer for technical writers, interfacing with IT teams.
  • Mentored new technical writers and helped train them in the use of Siemens Document Management System.
  • Directed and managed the documentation efforts of three technical writers for the SAP conversion project.
  • Managed document control system policy and a team of technical writers on the contract Advanced Data
  • Acted as a technical resource for other technical writers and course developers in the department.
  • Managed the Technical Publications department for four years and supervised four technical writers.
  • Managed the workload for a team of up to five technical writers.
  • Mentored and trained junior technical writers with technical writing tools.
  • Supervised technical writers, instructional designers, and graphic artists.
  • Coach and train 5 junior Technical Writers located remotely.
  • Provide leadership to a team of Technical Writers.
  • Managed documentation team of 2 technical writers.
  • Directed the work of 5-6 technical writers.
  • Managed a team of 13 technical writers.
  • Participated in weeklong internal training course for new IBM technical writers.

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180 Technical Writers Jobs

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25. PDF
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average Demand
Here's how PDF is used in Senior Technical Writer jobs:
  • Used AuthorIT to publish product and process documentation to multiple media types, including HTML and Windows Help, and PDF.
  • Created an interactive PDF format for quickly training ground crew on how to load software onto Boeing aircraft.
  • Prepared images for print and the web and created PDF documents for online distribution.
  • Established PDF method of conversion and distribution of manuals via mailings and website.
  • Converted documentation to PDF for CD and Internet distribution using Acrobat Distiller.
  • Involved converting Microsoft word documents to PDF and updating on-line help.
  • Converted documents from MS Word to PDF files for on-line use.
  • Designed, created, and updated dynamic PDF forms.
  • Documented procedures and new features and prepared PDF files.
  • Export to PDF maintains final format.
  • Migrated subset of XML source files to MS Word (via PDF) for use by Marketing Team.
  • Converted source files into portable document format (pdf) for publishing on the Company's web page and CD-ROM production.
  • Used single source process of my own design to single source Help to Word documents, which were converted to PDFs.
  • Accomplished: Completed high-quality documents and converted them into web site pages using WebWorks, and into PDF documents using Acrobat.
  • Recreated and revised existing drawings and documents from PDFs using Adobe Illustrator.
  • Customized XSL templates to produce PDFs from XML source files.
  • Generated PDF for Echo smartpen user guides.
  • Converted user guides, tutorials, technical handbooks to PDFs and uploaded to BARRA's web site.
  • Output formats: Eclipse help, Win32 help, plain HTML files for web site, PDFs, printed manuals.
  • Edited developer documentation Wrote internal documentation for systems overview Created single-source PDF and web-based help for Ensighten end-user tag management web application

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69 PDF Jobs

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26. QA
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average Demand
Here's how QA is used in Senior Technical Writer jobs:
  • Developed and implemented QA procedures that assisted in communicating expectations to new and existing contractors.
  • Worked closely with engineering and QA on documentation requirements and reviews.
  • Performed QA testing on code examples; worked closely with QA team to ensure accuracy and completeness of all examples.
  • Collaborated with Development and QA to track and resolve documentation issues, document software issues, and conduct documentation reviews.
  • Provided all technical writing requirements and undertook QA testing through much of the Beta to GA stage of development.
  • Installed and tested products and wrote up defects; worked closely with QA to make global improvements.
  • Worked with the QA department to write Operational Manuals and Run Books for the ERP maintenance team.
  • Created user stories, use cases and acceptance tests, reviewing them with QA and development teams.
  • Validated system procedures against recent software builds; reported software disconnects to Development and QA engineers.
  • Worked with programmers and QA to write manuals and troubleshooting guides for intrusion-prevention applications.
  • Worked closely with engineering, QA, Product Marketing and other documentation groups.
  • Worked closely with product engineering and QA to verify the accuracy of documents.
  • Collaborated with development team and used QA software test beds for content creation.
  • Test system and record defects in QA/QM defect tracker and resolution systems.
  • Adopted as part of training plan for new developers and QA staff.
  • Tracked and resolved issues from customers and QA.
  • Performed software QA using in-house test scripts.
  • Performed QA testing for software applications.
  • Worked closely with QA, Engineering, and Product Management to produce high-quality GPDB customer release notes under extremely tight deadlines.
  • QAed all areas of UM and MMSC systems architecture and application usability.

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2 QA Jobs

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27. Technical Manuals
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average Demand
Here's how Technical Manuals is used in Senior Technical Writer jobs:
  • Developed, maintained, and controlled electronic file configuration for Master Technical Manuals.
  • Produced and maintained technical manuals in accordance with government military specifications.
  • Changed military technical manuals from native format into current XML requirements.
  • Write Web and computer-based training and interactive electronic technical manuals.
  • Created technical manuals and handbooks detailing installation and repair procedures.
  • Develop technical manuals for new mail processing equipment using data from engineering drawings and source data from vendor providers.
  • Served as an editor/proofreader of the technical manuals for the Battlefield Anti-Intrusion System and the Electronic Trip Flare.
  • Develop technical manuals, and training presentations for TACOM and The United States Army (USA).
  • Developed, reviewed, and edited policy papers, technical manuals, white papers, etc.
  • Design layout of technical manuals, including creating and editing graphic elements.
  • Prepared technical manuals in various formats, including HTML and PDF.
  • Input source data into Interactive Electronic Technical Manuals (IETM)
  • Write, edit, and verify technical manuals.
  • Edited and reviewed technical manuals for changes.
  • Developed and published HTML-based Interactive Electronic Technical Manuals (IETMs) in XML in accordance with S1000D Issue 4.0.
  • Developed several Aerospace, Defense, and Commercial technical manuals for U.S. and International customers.
  • Create and edit technical manuals used to repair and operate Ultrasonic Wire Bonders.
  • Developed user guides and technical manuals to support various Microsoft Amalga UIS applications.
  • Developed Interactive Electronic Technical Manuals (IETMs) incorporating HTML and Acrobat.
  • Edited draft and final Electronic Technical Manuals (ETMs), MWOs, and TMs to ensure compliance to standards.

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58 Technical Manuals Jobs

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28. Installation Guides
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average Demand
Here's how Installation Guides is used in Senior Technical Writer jobs:
  • Created detailed illustrations using Illustrator to support hardware installation guides.
  • Developed standard technical installation guides for three information security systems.
  • Produce online help, installation guides, functional descriptions, and other supporting documentation for HighJump software applications and platforms.
  • Delivered all hardware documentation for the Axiom product line that included service guides, installation guides, and cabling guides.
  • Create and maintain user and installation guides, as well as FAQ and reference guides across all retail channels.
  • Spearheaded new processes to save money including shipping README documents with vanity URLs instead of installation guides.
  • Developed Executive Summaries, Transition Strategies, and Installation Guides for a Digital Cable TV company.
  • Single-sourced product guides, administration guides, and installation guides for print and online distribution.
  • Created procedure-driven installation guides, user guides, and maintenance guides for the end user.
  • Created, formatted, and maintained user guides, administration guides, and installation guides.
  • Write and edit installation guides and functional descriptions for ancillary applications (apps).
  • Researched, wrote and maintained user guides, installation guides, and online help.
  • Created and maintained user's guides, installation guides, and online Help projects.
  • Produced user and installation guides for CNC design software.
  • Produce Linux and Solaris command-line based software upgrade and installation guides for internal/external use.
  • Released documentation files to Agile including installation guides, quick installation guides, reference guides, and certification and regulation documents.
  • Researched products and interviewed SMEs to create user s guides, installation guides, programmer s guides, and test plans.
  • Updated Installation Guides, Product Rollout Checklists and Release Notes for regular product updates using Microsoft Word.
  • Worked on installation guides for Windows NT, Windows 2000, AIX, HP-UX, and Solaris.
  • Updated online help, administration, and installation guides for Workshare Protect Network and Workshare Protect Premium.

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56 Installation Guides Jobs

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29. Technical Publications
demand arrow
average Demand
Here's how Technical Publications is used in Senior Technical Writer jobs:
  • Recognized ability to develop and maintain product technical publications using technical expertise, problem solving aptitude and strong communication skills.
  • Ensured technical publications were properly routed for review and final versions were provided to configuration control for archival.
  • Implemented publication processes that significantly reduced the development and review cycle time of contractually-required technical publications.
  • Initiated meetings with engineering management to develop communication processes between hardware engineering and technical publications.
  • Revised Quantum's Technical Publications Style Guide after several mergers and acquisitions.
  • Interpreted engineering drawings and source data to fully develop technical publications.
  • Represented technical publications team during document quality and regulatory affairs reviews.
  • Represented technical publications function in various product-specific, cross-functional teams.
  • Maintained a web accessible Document Management System for technical publications.
  • Submitted completed documentation to Technical Publications group.
  • Instituted the in-house technical publications function.
  • Interacted daily with Technical Publications, Documentation, Hardware Engineering, Customer Service, and Technical Support project teams.
  • Acted as Technical Publications lead for the ARRIS Whole Home Solution (WHS) located in Kirkland, WA.
  • Developed a template in Adobe InDesign, technical publications process flowcharts, and a standards reference.
  • Mentored and trained remote technical publications team in India.
  • Served as Project Lead for the Technical Publications team.
  • Created new Technical Publications team.
  • Represented Technical Publications interests and requirements to ensure highest quality work was delivered.
  • Redesigned and implemented previously abandoned Technical Publications external web site.
  • Functioned as a one-person technical publications department managing all customer-facing publications, deliverables and implementation strategies.

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244 Technical Publications Jobs

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30. Intranet
demand arrow
low Demand
Here's how Intranet is used in Senior Technical Writer jobs:
  • Updated manuals describing internet and intranet message communications security applications including SecureTransport, MailGate, and others.
  • Aided in development of service intranet giving factory service technician up-to-date information in a user-friendly format.
  • Designed ASP-based company intranet to put all company documents online.
  • Developed a comprehensive User Manual for Oracle Prophet, a new and unique Intranet product providing a Window on the Intranet.
  • Apply multimedia, graphics and web content development skills to the update, design and maintenance of the company Intranet site.
  • Provided expertise and input on design and content issues, as well as authored several components of the Intranet site.
  • Created and maintained a web page on the company's intranet to disseminate this information to the user community.
  • Created first intranet website for internal distribution of documentation to staff, eliminating the exorbitant cost of printing manuals.
  • Created, edited, maintained, tracked, and managed content for company intranet - thousands of pages.
  • Maintained web content and daily operations for the HPD Intranet and Internet site.
  • Designed Intranet site of departmental procedures, training tips, and documentation drafts.
  • Help developers with organization, IA, and labeling for intranet sites.
  • Designed, developed, and maintained the company intranet.
  • Created and continue to maintain training intranet site.
  • Revised the division's intranet content.
  • Write, design, edit, proof, and publish Intranet Web pages.
  • Published guides/manuals on corporate intranet and ensured latest revisions are available for engineering staff.
  • Lead writer on project to implement the Intranet home page for Highmark's training department, using HomeSite web page software.
  • Used FrontPage to convert Word, Excel, PowerPoint, and Visio documents to HTML for publishing on intranet pages.
  • Developed the documentation web site for the corporate Intranet using Cold Fusion.

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4 Intranet Jobs

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31. Maintenance Manuals
demand arrow
low Demand
Here's how Maintenance Manuals is used in Senior Technical Writer jobs:
  • Developed hardware maintenance manuals and maintenance technician training course covering details needed for first level maintenance.
  • Drafted and implemented style guides and content specifications for installation, operation and maintenance manuals.
  • Authored tailored completion Maintenance manuals for post-production phase business class jet aircraft.
  • Created specialized automated machine service, operation and maintenance manuals.
  • Developed graphics required for said installation and maintenance manuals.
  • Performed technical writing/editing of Operators and Maintenance Manuals.
  • Performed quality assurance review of maintenance manuals.
  • Produced documentation for hardware and software products including user guides and reference, configuration, operation, and maintenance manuals.
  • Directed Writers and Illustrators in the development of operation and maintenance manuals for aircraft hardware system trainers.
  • Designed, wrote and edited first maintenance manuals for field service engineers, technicians and training instructor.
  • Researched and edited pilot's guides, installation manuals, maintenance manuals and supplemental documents.
  • Developed, edited, and updated product and services for operational and maintenance manuals.
  • Develop Aerobus and C17 fuel systems online operation and maintenance manuals, using ATA 100 and WordPerfect 2000 SGML.
  • Design and develop Maintenance Manuals for the US Air Force, in compliance with relevant MIL-STDs for manuals.
  • Authored, validated, and verified six Component Maintenance Manuals (CMMPLs) using the ATA-2200 Standard.
  • Planned, designed, and delivered Operator Guides, Maintenance Manuals, and MPPs.
  • Created and developed maintenance manuals for latest Ion Implanters.
  • Completed engineering revisions on two Component Maintenance Manuals (CMMPLs) supporting the JHMCS (Joint Helmet Mounted Cueing System).
  • Create installation, operation and maintenance manuals (IOMs) for large and small turbines air filter systems.
  • Authored, validated, and verified three Component Maintenance Manuals (CMMs) using ATA iSpec 2200.

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61 Maintenance Manuals Jobs

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32. Business Requirements
demand arrow
low Demand
Here's how Business Requirements is used in Senior Technical Writer jobs:
  • Wrote/edited business requirements, specifications, system functional designs, technical system designs, test plans and implementation/lessons learned documents.
  • Monitored customer/business requirements and mastered software features to effectively manage documentation within the product development life cycle.
  • Performed general editing on miscellaneous documents, such as system specifications and business requirements.
  • Conducted interviews with subject matter experts and business stakeholders to effectively identify business requirements.
  • Identified and fulfilled end-user documentation needs from business requirements for product enhancement/launch projects.
  • Provide technical editing expertise in the creation of Business Requirements Documents.
  • Researched and documented business requirements for content management projects.
  • Documented and delivered business requirements and functional specifications.
  • Gathered business requirements for all corporate departments.
  • Analyzed technical and business requirements.
  • Gathered business requirements and documented them in a language understood by both technology and the business teams.
  • Assisted in the testing and QA of developed functionality and ensured defined business requirements were met.
  • Gathered and analyzed business requirements, wrote the project high level project plan and schedules.
  • Collect and review business requirements and map them to test cases.
  • Created use cases from business requirements.
  • Served as key Operations team member for worldwide Microsoft SSA software release Contributed to draft of business requirements document
  • Review with Operations and Development Team all aspects of development lifecycle to ensure all business requirements were met.
  • Review with CIO all aspects of development lifecycle to ensure all business requirements are met.
  • Used Balsamiq to wireframe an in-house developed application using breakout sessions to flesh out business requirements.
  • Elicit business requirements from system Business Owners (BOs) and interacting with SMEs.

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50 Business Requirements Jobs

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33. Snagit
demand arrow
low Demand
Here's how Snagit is used in Senior Technical Writer jobs:
  • Updated Texas HHSC IT Managed Services Operations Manual using Paint, SnagIt, and Word.
  • Updated site survey for VCA Animal Hospitals project using Paint, OneNote and SnagIt.
  • Use SnagIt to create screen captures of the Smart Care web-portal operational environment.
  • Used MS Word & SnagIt screen capture for all documentation.
  • Used TechSmith SnagIt for screen captures and videos.
  • Created architectural diagrams in VISIO 2007 and SnagIt.
  • Used SnagIt to capture text and drawings.
  • Screen captures & screen annotations using SnagIt 8
  • Used FrameMaker 9 and 10, MS Office Suite, Acrobat, SolidWorks, and SnagIt.
  • Used Madcap Flare, Photoshop, SnagIt, and Illustrator to develop printed and online user guides.
  • Develop eLearning for how to use TechSmith SnagIt and Adobe Captivate for instructional designer personnel.
  • Used SnagIt to capture the screenshots of the various interfaces.
  • Captured screen images for deliverables using SnagIt.
  • Used Snagit to capture screen shots.
  • Use Photoshop & SnagIt for annotations.
  • Use MS Word, Excel, ACCESS, SnagIt and Visio to document.
  • Increased skill with Visio, SnagIt, HTML, and Word.
  • Used Visio and Snagit to create meaningful graphics.
  • Used Dreamweaver, SnagIt, and Arbortext Editor.
  • Work on the system creating test accounts to collect screenshots and write client-facing procedures and release notes using Snagit and Mindtouch.

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1 Snagit Jobs

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34. Wiki
demand arrow
low Demand
Here's how Wiki is used in Senior Technical Writer jobs:
  • Performed topic analysis to migrate documents from FrameMaker to Confluence wiki.
  • Created SharePoint web and wiki documents using established templates.
  • Updated wiki for web-based customer-facing desktop and mobile applications.
  • Introduced the company knowledge bases in 2007, switched from KB software from Lore to TikiWiki software in 2011.
  • Used UI/UX/Web/Wiki content coding skills to develop a 'User Experience' for HFE group and internal/external clients.
  • Create new wiki pages to house product information and guidelines for using newly developed alert monitoring tools.
  • Worked in Markdown, TextWrangler and Confluence to write and edit directly in Wikis and in code.
  • Performed all tasks related to the administration and content management for the wikis.
  • Updated existing wiki content, and created new content for latest software release.
  • Create wiki for software developers to document and track software changes.
  • Utilized internal wiki to communicate with offshore staff of five.
  • Created a technical wiki for Field Service Engineers.
  • Used Confluence to develop and launch the wiki.
  • Used Confluence Wiki for program team collaboration.
  • Documented new and enhanced features for users and administrators on Confluence wiki; generated online help using FrameMaker and WebWorks.
  • Designed WIKIs and SharePoint sites(2007/2010) for assigned business areas.
  • Designed and implemented the Docwiki home page for the InterBase application.
  • Prepare documentation for the move to a wiki (Atlassian Confluence) Meet strict delivery deadlines with reduced staffing.
  • Used SVN, MediaWiki, BBedit, Visio and PowerPoint.
  • Used MediaWiki, GIThub, Visio and PowerPoint.

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35. ISO
demand arrow
low Demand
Here's how ISO is used in Senior Technical Writer jobs:
  • Acted as a liaison between documentation and product management and development.
  • Procured procedural instructions from 10 + supervisory personnel and their departments.
  • Acted as technical liaison between development staff and information developers.
  • Produced ISO9000 /9001documentation for customer service department.
  • Write EN/IEC and UL electrical and laser safety manuals in compliance with FDA, CE and ISO 13485 regulations.
  • Created templates for ISO/IEC 27001 foundation documents, IS policies, standards and guidelines, and risk identification form.
  • Implemented ISO 2001 standards within all documentation, providing guidelines to the team as needed for consistency.
  • Led successful ISO consultant and registrar selection process, allowing kickoff of ISO 9001 certification project.
  • Created departmental work instructions, forms, and operating procedures for QS9000 and ISO-9001:2000 compliance implementation.
  • Performed detailed review of newly created and revised wiring diagrams and fault isolation manuals.
  • Created documentation plan and templates used to develop ISO 9001 compliant standard operating procedures.
  • Served as liaison between the customers and the technical team.
  • Participated in ISO 9000 interim and final review processes.
  • Led the internal audits for ISO certification.
  • Created ISO procedures for Shipping and Receiving.
  • Provide advisory services to Branch Chiefs, particularly COR, PMO, PM, ATSB and OTSB chiefs.
  • Create process documentation for tagging, installation and staging of assets for internal support personnel in Word and Viso.
  • Instituted forklift, Hazcom Training, Supervisor, and Leadership through ADP site wide.
  • Documented the Unisource design network and created team website.
  • Developed SOPs and process descriptions for ISO certification.

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40 ISO Jobs

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36. Quick Reference Guides
demand arrow
low Demand
Here's how Quick Reference Guides is used in Senior Technical Writer jobs:
  • Created development plans/schedules for product documentation including product manuals, user manuals, quick reference guides, and other required documentation.
  • Developed training presentations and quick reference guides.
  • Created user manuals and document packages (procedural and quick reference guides) for the Boeing Voice Services Center.
  • Created user guides, quick reference guides, and online help to aid caregivers to configure HeartStart defibrillator products.
  • Produced Quick Reference guides, to assist customer support personnel in creating new tickets for members.
  • Develop several Quick Reference Guides for internal software application using MS Word and Power Point.
  • Created web-based help system (RoboHelp), hard-copy documentation, and Quick Reference Guides.
  • Created end user manuals, training manuals, quick reference guides, and marketing brochures.
  • Created and updated 23 user guides and quick reference guides for the CenterStone software platform.
  • Created custom Quick Reference Guides for training purposes geared to all level of users.
  • Created user-training materials (manuals, presentations, quick reference guides).
  • Updated on-line help and quick reference guides for two legacy product lines.
  • Develop IT training guides for end-users and quick reference guides.
  • Created program-specific Quick Reference Guides and two user guides.
  • Produced Quick Reference guides, to assist support personnel.
  • Created quick reference guides from the procedural material.
  • Designed product manuals / quick reference guides with technical illustrations deployed electronically.
  • Created quick reference guides and process flows using MS Visio, MS Word, and SnagIt.
  • Created user-centric documentation for major deployments, including release notes, quick reference guides and Training materials.
  • Worked directly with vendor to produce 3 8 inch, four-color Quick Reference Guides.

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37. Product Documentation
demand arrow
low Demand
Here's how Product Documentation is used in Senior Technical Writer jobs:
  • Designed, wrote and coordinated production of product documentation for Digital software tools including manufacturing process control and client/server application integration.
  • Assist cross-functional teams with locating product documentation and information within product documentation sets, promoting daily business continuity.
  • Participated in customer feedback analysis; visited customer sites to research use of IBM product documentation.
  • Helped a short-staffed group successfully deliver an important product documentation release under challenging time constraints.
  • Evolved product documentation into multipurpose customer documentation, customer training, and sales/marketing training tools.
  • Maintained technical communication style guides for both product documentation and training videos.
  • Lead writer for PowerParts framework product documentation, supervising 2 additional writers.
  • Managed international (16 language/four alphabet) localization for product documentation.
  • Performed extensive technical photography for product documentation and marking samples.
  • Provided peer editing for various product documentation.
  • Worked closely with engineers as well as other technical personnel to schedule and design product documentation sets.
  • Document systems, technical reports and manuals for product documentation, internal training and outside users.
  • Planned, researched, and implemented full migration of FrameMaker product documentation to XML.
  • Developed training handouts, product documentation, illustrations, and templates using Adobe FrameMaker.
  • Produced API and product documentation, help systems, and business practices documents.
  • Created product documentation and training for Fiber to the User equipment.
  • Created and maintained product documentation using DITA and XML.
  • Created and maintained product documentation for Advanced Grid Analytics software applications.
  • Developed product documentation for applications on KWizCom WikiPlus platform.
  • Architected and wrote product documentation.

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146 Product Documentation Jobs

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38. Internet
demand arrow
low Demand
Here's how Internet is used in Senior Technical Writer jobs:
  • Participated in the scoping, design, development and documentation of an internet-based edition of the company's provisioning application.
  • Interviewed Product managers and Business owners to document details for internet customer facing products.
  • Reprocessed and Internet prepared digital photographs demonstrating instrument usage and calibration procedures.
  • Participated in numerous mainframe and internet systems development projects.
  • Documented clients' internet architecture.
  • Created first HTML help package for the documentation department using WebWorks Publisher for the company's first real Internet product.
  • Edited and rewrote corporate policies for acceptable use of the Internet, the PGE intranet, and PGE technology assets.
  • Research, locate, obtain, evaluate, and recommend documentation and graphics tools for Internet and WWW publishing.
  • Performed reviews and extensive user testing on the system, produced White paper about open internet billing architecture.
  • Tracked trends in social media, Internet databases, academic reports, and international business sources.
  • Maintain the company Internet and intranet Web sites, which includes all online documentation.
  • Developed web pages to make user documentation available on the internet to all employees.
  • Gather source material from schematic diagrams, engineering specifications, and internet search engines.
  • Reviewed company Internet and intranet sites for content, usability, and presentation.
  • Created on line help systems for internet and desktop applications.
  • Prepared technical project documentation and learning products for a wireless Internet access portal and eCommerce infrastructure solution.
  • Provided daily coverage of internet stocks up through and after Nasdaq's collapse.
  • Developed CiscoWorks Blue Internetwork Installation and System Administration Manuals.
  • Created training courseware for all new and upgraded software: MS Office applications, WordPerfect, Wordstar, Internet, etc.
  • telecommuted for 2 years; full-time) Documented Internet-based Medicare compliance software (HIPPA).

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12 Internet Jobs

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39. RFP
demand arrow
low Demand
Here's how RFP is used in Senior Technical Writer jobs:
  • Managed writing, word processing, graphic placement, table formatting, and overall formatting compliance with RFP and RFI instructions.
  • Participated in red team reviews of at least five Government RFP responses, all of which helped SRC win SPAWAR contracts.
  • Assist sales staff with the development of RFP responses for Fortune 500 and 1000 retail corporations.
  • Read, reviewed and correctly interpreted client's RFP requirements and technical packages.
  • Obtained input from contributors and placed in template as required by RFP.
  • Created an RFP response library, which improved efficiency in response writing.
  • Edited web content, RFP response materials, and configuration guides.
  • Edited management volume for program's successful contract rebid RFP.
  • Provided answers to RFP requests from potential customers.
  • Authored and managed request for proposal (RFP) content to successful completion for a multi-million dollar contract at Idea Integration.
  • Worked on committee to determine company-wide writing standards for manuals, white papers, RFPs, and all other documentation.
  • Assist Sales Team by researching, responding to, and editing RFPs.
  • Create proposals and RFPs as needed to the proposal team.
  • Provided information for RFPs and proofread RFP documentation.
  • Analyzed and responded to federal RFPs.
  • Coordinated process for identifying and searching for RFPs, RFQs, and Sources Sought solicitations within company's strategic direction.
  • Traveled to different Booz Allen offices to serve as writer/editor/production manager for government Requests for Proposal (RFPs).
  • Worked closely with technical and marketing staff to develop responsive, timely responses to RFPs requesting biometric products.
  • Co-authored responses to RFPs and RFIs submitted by several major sales prospects.
  • Worked in response to RFPs, RFQs, and RFIs from various Governments.

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104 RFP Jobs

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40. Dita
demand arrow
low Demand
Here's how Dita is used in Senior Technical Writer jobs:
  • Developed and formed technical documentation in support of a certification accreditation process.
  • Participated in conversion of legacy FrameMaker documents to structured DITA XML.
  • Convert unstructured FrameMaker documents to structured FrameMaker/DITA.
  • Work with Engineers, Product owners and management to create needed external product documentation and internal team documentation using DITA.
  • Led implementation of DITA pilot project using Rally software (agile methodology) to plan and manage project.
  • Created documentation for new API products, led process and content improvements with the DITA architecture.
  • Customized DITA Open Toolkit for code highlighting in developer documentation using the Google code highlighter.
  • Created DITA solution for system requirements documentation, using filtering for 4 different product audiences.
  • Convert existing manuals and procedures into DITA and publish in PDF and XML.
  • Collaborate with product development teams, train other writers in DITA methodologies.
  • Applied DITA information authoring methodology, utilizing an XML file structure.
  • Experienced using DITA as a guideline for structured writing in XML.
  • Converted existing documentation source to XML for DITA.
  • Proposed a plan for conversion to DITA-based documentation.
  • Converted multiple documents from FrameMaker to DITA.
  • Designed and implemented DITA-compliant XML solution for documentation, using Structured FrameMaker and XMetal.
  • Researched and led a department initiative to transition to an XML-based content authoring tool for DITA content delivery.
  • Applied DITA principles to documenting Xpress Services modules as a demonstration project.
  • Edited DITA-compliant XML source files, using XMetal.
  • Author topics in DITA using XMetaL Author Enterprise.

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41. Madcap Flare
demand arrow
low Demand
Here's how Madcap Flare is used in Senior Technical Writer jobs:
  • Managed the conversion of print-based content into single-source online tutorials using Madcap Flare for geophysical and geological mapping software company.
  • Migrate existing content from many sources, such as Wiki pages and MS Word documents, to MadCap Flare.
  • Developed PDF User Guides using Adobe Acrobat, published documents using Madcap Flare to build online Help files.
  • Employed the latest documentation tools including MadCap Flare, XML, FrameMaker, SnagIt, and Word.
  • Work with a small team of writers to write and maintain documentation for MadCap Flare.
  • Imported User Guide from Microsoft Word to Madcap Flare, including all post-import processing.
  • Design software to merge Visual Studio API Unity 3D documentation and Madcap Flare content.
  • Orchestrated the implementation of MadCap Flare, including template creation and content conversion.
  • Converted multiple online help project files from Adobe RoboHelp to MadCap Flare.
  • Used web-based online help tools like Madcap Flare to streamline documentation methods.
  • Publish documents in HTML and PDF using the Madcap Flare publishing system.
  • Created multiple document outputs from single sourced content using Madcap Flare.
  • Imported User Guide from Microsoft Word to Madcap Flare.
  • Used MadCap Flare to revise existing online help systems.
  • Implemented and used Madcap Flare for producing online help.
  • Created context sensitive Help using MadCap Flare for several in-house business analysis and product management applications.
  • Created end user documentation and online help for connection managers and device management servers using Framemaker and MadCap Flare single sourcing.
  • Initiated the adoption of Madcap Flare for online help authoring, which allowed new content to be delivered quickly.
  • Developed, created and edited online help systems using Madcap Flare help authoring software.
  • Created and updated help systems using Madcap Flare help authoring software.

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42. Sdlc
demand arrow
low Demand
Here's how Sdlc is used in Senior Technical Writer jobs:
  • Participated in software development life cycle (SDLC) meetings as documentation team representative
  • Created formalized SDLC documentation to increase IT productivity and visibility within the organization.
  • Analyzed and wrote detailed SDLC IS systems documentation, clinical mobile web applications, business operations, shipping, and delivering.
  • Assured that all documents conformed to the standards and requirements of the Information Technology System Manager using the SDLC method.
  • Implemented Quality Gates or Quality Checkpoints as part of the Software Development Life Cycle (SDLC).
  • Managed SDLC activities such as meeting minutes, requirements reviews, change requests, documenting features.
  • Researched multiple sources including PMBOK to generate reusable SDLC-related glossary terms and definitions.
  • Perform end-user testing and functional design software testing as part of the SDLC.
  • Created documentation package covering the entire SDLC (inception to retirement).
  • Experienced with both SDLC and Agile development environments and processes.
  • Ensured documentation adhered to USPTO SDLC guidelines and requirements.
  • Created and updated the SDLC documentation for each project.
  • Designed SSA's Internet SDLC cradle-to-grave process.
  • Peer reviewed LVSM&S documents for SDLC team.
  • Developed requirement matrix to generate SDLC/IA documents Developed technical documents to meet compliance standards.
  • Reviewed work to ensure compliance with requirements traceability throughout all SDLC documentation.
  • Worked with the Project Management Office (PMO) to update the Software Development Lifecycle (SDLC) templates and procedures.
  • Drafted application requirement documents, which would have been one of the initial milestone documents in the Tymer SDLC suite of documentation
  • Collaborated with technical teams to produce program documentation, SDLC diagrams and database schemas.
  • Conceptualized and authored documents supporting the system development lifecycle (SDLC).

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1 Sdlc Jobs

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43. Unix
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low Demand
Here's how Unix is used in Senior Technical Writer jobs:
  • Designed and developed on-line, context-sensitive help for Windows and UNIX based information technology management software.
  • Designed and implemented on-line help facility for UNIX/Oracle-based minicomputer application.
  • Ported the technical documentation to ClearCase source control, and developed a training course and trained the department in UNIX fundamentals.
  • Redeveloped UNIX reference pages (man pages), converting from paper to online (SGML) using AdeptEditor.
  • Position required knowledge of multiple platforms and operating systems including MS-DOS, Windows, and UNIX.
  • Researched, wrote, and managed customer documentation for a POSIX-compliant real-time UNIX system.
  • Included daily interface with software developers writing in a UNIX and NT environment.
  • Researched, designed, and wrote for UNIX and Linux operating systems.
  • Position required UNIX command line, FTP, and SNMP experience.
  • Migrated document files from UNIX and Mac platforms to Windows.
  • Gained UNIX command line and software installation experience.
  • Verified and updated all Unix CLI entries.
  • Documented UNIX and Linux procedures.
  • Documented high-end Unix-based computer systems for the telecommunications industry.
  • Install builds and configure hardware/software/firmware environments for documentation purposes (Windows, Linux, UNIX, Solaris and Mac OS).
  • Created user documentation for a UNIX-based Telco IN applications development tool software platform (included SS7 gateway).
  • Produced documentation for a workflow process product (Windows, UNIX/Linux, mainframe, and Web).
  • Implemented file transfers from UNIX/DOS/Windows systems to the Appletalk network and OCR input of files.
  • Provided first-line UNIX and ClearCase support.
  • Created and enhanced project documentation templates and Run books for the dbTrader Project, a UNIX-based worldwide systems integration initiative.

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44. Design Documents
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low Demand
Here's how Design Documents is used in Senior Technical Writer jobs:
  • Coordinated and delivered internal training sessions while authoring functional and detail design documents as well as end-user documentation.
  • Researched and gathered information from product specifications, technical design documents, interviews and team meetings.
  • Transform customer's business requirements into system architecture and software design documents.
  • Gathered and analyzed technical information from design documents and daily scrum meetings.
  • Researched requirements and design documents for content.
  • Edited software architecture and design documents.
  • Prepare systems requirements and design documents.
  • Edited and word processed Software Users Manuals, Training Documents, Database Design Documents in accordance with MIL-STD-2167A and MIL-STD-498.
  • Created high-level design documents, from JIRA input, for the major components of the Enterprise Messaging Archive Validation Platform.
  • Produced proposals, white papers, web pages and design documents for the company's Information Technology Consulting Services.
  • Researched and developed software use cases, design documents, testing scripts, and other supporting documentation.
  • Edited IT lab infrastructure and design documents, lab business function definitions, and lab usage guidelines.
  • Coordinated development of software design documents at the Library of Congress for an authoring and publishing system.
  • Create and maintain templates (Requirements, Issue Resolution, Design documents, etc.).
  • Edited user guide, design specifications, and design documents for a BAAN software.
  • Created a document plan for the upcoming product release based on design documents.
  • Created design documents for the development of web-based customer service interfaces and products.
  • Provide feedback on design documents and co-author parts of them.
  • Document operational procedures, engineering design documents, methods of procedures, operations manuals, installation guides, and training materials.
  • Interpreted design documents and conducted interviews with SMEs.

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13 Design Documents Jobs

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45. Documentation Projects
demand arrow
low Demand
Here's how Documentation Projects is used in Senior Technical Writer jobs:
  • Collaborated with subject matter experts, reviewers, and other contributors to documentation projects.
  • Managed technical documentation projects from development of initial project plan through final production.
  • Coordinated all documentation projects for software engineers and performed QA for software developers.
  • Authored technical documentation projects based on project scope and customer requirements.
  • Collaborated extensively with pipeline and software engineers during technical documentation projects.
  • Author numerous documentation projects by interviewing subject matter experts.
  • Managed contract-vendor budgets and schedules for all documentation projects.
  • Managed several large-scale system and user documentation projects.
  • Defined and scheduled all user documentation projects.
  • Work on additional writing and documentation projects as assigned, such as weekly and monthly status reports, etc.
  • Managed documentation projects, approved documents for print, created document templates, and trained entry-level writers.
  • Plan (task analysis, outlining, estimation) and manage progress of documentation projects.
  • Assigned documentation projects to the team, tracked monthly and quarterly group performance metrics.
  • Track assigned documentation projects and maintain historical files for each.
  • Led documentation projects, developing and managing project plans.
  • Researched, planned, and scheduled large documentation projects.
  • Managed and tracked multiple documentation projects including hard copy and online projects.
  • Project Leader Simplified and consolidated documentation projects.
  • Managed online and print documentation projects for CRM and IT service management software.
  • Improved customer satisfaction as the screener of internal and external Customer Requests (CRs) for multiple documentation projects.

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46. Configuration Management
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low Demand
Here's how Configuration Management is used in Senior Technical Writer jobs:
  • Submitted the completed documents for review to Security and database administrators for approvals, and informed configuration management of the approval.
  • Maintained configuration management for project documentation set, including creating and tracking baselines for all documents and figures.
  • Submitted the document to configuration management for uploading into SharePoint for program and project use.
  • Provided document control and configuration management processes through Perforce, the configuration management tool.
  • Verified and validated NAV AIR instructions/content for version/change control and configuration management.
  • Have led the hardware documentation team consisting technical writers/configuration management analysts.
  • Performed configuration management activities for the documentation related to both projects.
  • Created and updated the system development and configuration management plans.
  • Created and maintained basic configuration management of the manuals.
  • Enhanced and standardized document configuration management across the branch.
  • Participate in configuration management of TM updates.
  • Provided Configuration Managements training to new employees.
  • Contributed to departmental best practices, including style issues, document organization, configuration management, tools, and procedures.
  • Worked with the configuration management team during audits to ensure that the company maintains its CMMI Level 3 status.
  • Edited configuration management process documents and flowcharts, white papers for marketing, and service bulletins.
  • Analyzed PCI project for scope and assisted with development efforts, including configuration management and testing.
  • Used SharePoint for configuration management of Word, PDF, Excel, and PowerPoint documents.
  • Experience with configuration management tools such as Team Tracker and PVCS.
  • Documented system configuration management processes and produced architectural documentation through Visio.
  • Perform Configuration Management for the FAA Repair Station on the Beechcraft King Air 300 and 200 aircraft.

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1 Configuration Management Jobs

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47. Captivate
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low Demand
Here's how Captivate is used in Senior Technical Writer jobs:
  • Developed interactive, web-based training using digital video, Adobe Flash and Captivate for product software operation and hardware installation.
  • Used Adobe Captivate to author complex computer-based training lessons that included demonstration, simulation and quizzing.
  • Analyzed training effectiveness identified and communicated potential improvement opportunities using Captivate Quiz manager.
  • Created Adobe Captivate interactive demonstrations which increased product accessibility and sales.
  • Created demonstration videos using Adobe Captivate.
  • Created and updated user guides, Getting Started Cards, PowerPoint presentations, on-line tutorials (using Captivate2) and handouts.
  • Created videos for distribution by manipulating and matching recorded audio files with MS PowerPoint slides using Adobe Captivate.
  • Edited, formatted, standardized, and made changes to written materials using Captivate's text-to-speech functionality.
  • Created training modules using Adobe Captivate and trained writers on the use of new online manuals.
  • Used Captivate to capture on-screen interaction with the software and demonstrate how to perform certain tasks.
  • Created all documentation using the Microsoft Office Suite, Captivate, and RoboHelp.
  • Designed and created instructional modules for end users in Captivate.
  • Created how-to videos using Captivate.
  • Developed video scripts for training modules using Micromedia Captivate.
  • Developed on-line pre-study materials using Adobe Captivate and PowerPoint.
  • Developed video scripts for eLearning tutorials, user support tutorials and training modules using Adobe Captivate.
  • Used Captivate to produce web-based training courseware with Text-to-Speech and Flash animation.
  • Develop eLearning tools and libraries using the Adobe Captivate application.
  • Utilize MS Office, Visio, SharePoint, Snag-IT, Storyline 2, and Captivate
  • Developed context-sensitive on-line help using RoboHelp, Captivate, and Snagit 9.

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48. Training Manuals
demand arrow
low Demand
Here's how Training Manuals is used in Senior Technical Writer jobs:
  • Conducted usability testing of claims processing and general software training manuals.
  • Develop hardware/software user, technical and training manuals for the Government Services industry (specifically USPS and NYS Medicaid).
  • Designed and wrote two training manuals for a newly-developed HVAC duct insulation system, including photographs and testing.
  • Researched, wrote and updated user and training manuals for the SecureWAN, SecureLAN, and SecureAccess products.
  • Developed and created user documents, marketing materials, and training manuals for clients nationwide.
  • Write, edit, proof, and format end-user training manuals and quick reference materials.
  • Planned, developed, edited technical documents, training manuals, processes and procedures.
  • Developed and edited materials for user guides, training manuals, and video tutorials.
  • Edited Epic System Training Manuals for clinic, hospital, and operating room personnel.
  • Created book-length training manuals explaining industrial concepts in layman's terms.
  • Produced training manuals for PeopleSoft 8.0 Payroll while under development.
  • Created and wrote all training manuals for financial clients.
  • Assisted in the creation of training manuals.
  • Created training manuals and online help systems.
  • Coordinated editorial process for F/A-18, V-22, MH-60, AV-8B, and EA-6B, training manuals.
  • Create online help, training manuals, job aids, etc.
  • Worked with System Engineers and Subject Matter Experts to write requirements documentation, SOPs and corporate training manuals.
  • Liaisoned with customers and computer software programmers to create User's Guides and Training Manuals.
  • Manage and update healthcare claims processing reference and training manuals.
  • Created training manuals for onsite training classes in the commodities industry.

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72 Training Manuals Jobs

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49. Test Cases
demand arrow
low Demand
Here's how Test Cases is used in Senior Technical Writer jobs:
  • Created the reports from test agents in QC on issues like bugs without test cases, regression testing using QTP.
  • Participated in all-hands regression testing during regression sprints to run test cases against the workforce management software.
  • Worked closely with QA to develop use cases, review test cases and track feature bugs.
  • Composed and utilized 280+ MEBS test cases for the upgrade from Oracle Database 10g to 11g.
  • Created and executed test cases for new Track wise modules (Internal and External Audits).
  • Created test plans and test cases, and was responsible for coordinating end user testing.
  • Write test cases as needed to complete the remedial validation of the system.
  • Worked with QA and testers to help understand requirements and develop test cases.
  • Reviewed and redacted Test Cases and Test Reports for each Spin for accuracy.
  • Interacted with the Quality Assurance team in preparation of test cases.
  • Created test plans and test cases for QA software implementation.
  • Used QC to store and organize various test cases.
  • Captured test cases with Mercury Systems Test Director.
  • Focused on design implementations and verifying test cases.
  • Helped engineers create test cases and procedures.
  • Extracted test cases using EXTRA!
  • Created Test Cases for Round 1 and Round 2 UAT.
  • Created Use Cases and Test Cases.
  • Developed technical documentation for Web applications by interviewing SMEs, analyzing requirements, and executing test cases.
  • Performed UAT and gap analysis in user interfaces, user requirement and test cases.

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3 Test Cases Jobs

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50. Technical Information
demand arrow
low Demand
Here's how Technical Information is used in Senior Technical Writer jobs:
  • Direct responsibility for gathering and synthesizing technical information to create functional, technical and detail design specifications for new CRM interface.
  • Interview subject matter experts to gather technical information, and translate it into either customer- or developer-facing documents.
  • Facilitate meetings with customers/stakeholders in order to compile technical information and possible constraints that may impact business proposals.
  • Write, edit and/or prepare graphics presentation materials of technical information for both technical and non-technical personnel.
  • Interfaced closely with engineering managers and technicians to review technical information and ensure proper product representation.
  • Composed and edited technical information for use by technical and nontechnical personnel.
  • Interviewed subject matter experts to gather technical information for content development.
  • Researched technical information to for the engineering and development teams.
  • Researched and translated technical information for non-technical and technical users.
  • Instituted consistent, standardized template for technical information publications.
  • Interviewed subject matter experts to obtain technical information.
  • Interpreted technical information, specifically for updating publications to the 40051-2 standard and TLM (Two Level Maintenance) conversions.
  • Composed technical information into clear, concise, print/PDF documentation and online help content for both technical and non-technical audiences.
  • Author accurate content that is compliant with changing technical information standards, using Agile and Scrum methodologies.
  • Translated technical information into clear, readable documents to be used by technical and non-technical employees.
  • Interviewed SME's to obtain the technical information required to create hardware and software documentation.
  • Transcribed and edited highly technical information delivered by the NIST ISPAB.
  • Assembled technical information from multiple sources to support the system architects.
  • Captured technical information by interviewing and observing Subject Matter Experts.
  • Used Excel to track technical information and deliverables status.

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369 Technical Information Jobs

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Senior Technical Writer Jobs

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20 Most Common Skills For A Senior Technical Writer

Procedures

12.7%

Online Documentation

12.2%

Technical Support

6.8%

Framemaker

6.3%

Visio

5.1%

Adobe Photoshop

5.0%

Software Development

4.9%

Sharepoint

4.9%

Matter Expert

4.4%

Release Notes

4.2%

Smes

3.9%

Html

3.8%

Training Programs

3.7%

User Manuals

3.6%

Robohelp

3.6%

Powerpoint

3.1%

XML

3.0%

API

2.9%

Project Management

2.9%

Suite

2.9%
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Typical Skill-Sets Required For A Senior Technical Writer

Rank Skill
1 Procedures 8.6%
2 Online Documentation 8.3%
3 Technical Support 4.6%
4 Framemaker 4.3%
5 Visio 3.4%
6 Adobe Photoshop 3.4%
7 Software Development 3.4%
8 Sharepoint 3.3%
9 Matter Expert 3.0%
10 Release Notes 2.8%
11 Smes 2.6%
12 Html 2.6%
13 Training Programs 2.5%
14 User Manuals 2.5%
15 Robohelp 2.4%
16 Powerpoint 2.1%
17 XML 2.0%
18 API 2.0%
19 Project Management 2.0%
20 Suite 2.0%
21 Content Management System 1.9%
22 User Interface 1.7%
23 End-User Documentation 1.7%
24 Technical Writers 1.6%
25 PDF 1.6%
26 QA 1.5%
27 Technical Manuals 1.4%
28 Installation Guides 1.4%
29 Technical Publications 1.3%
30 Intranet 1.2%
31 Maintenance Manuals 1.2%
32 Business Requirements 1.1%
33 Snagit 1.0%
34 Wiki 1.0%
35 ISO 1.0%
36 Quick Reference Guides 0.9%
37 Product Documentation 0.9%
38 Internet 0.9%
39 RFP 0.8%
40 Dita 0.8%
41 Madcap Flare 0.8%
42 Sdlc 0.8%
43 Unix 0.8%
44 Design Documents 0.7%
45 Documentation Projects 0.7%
46 Configuration Management 0.7%
47 Captivate 0.7%
48 Training Manuals 0.7%
49 Test Cases 0.7%
50 Technical Information 0.7%
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5,089 Senior Technical Writer Jobs

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