Top Senior Technical Writer Skills

Below we've compiled a list of the most important skills for a Senior Technical Writer. We ranked the top skills based on the percentage of Senior Technical Writer resumes they appeared on. For example, 9.2% of Senior Technical Writer resumes contained Online Documentation as a skill. Let's find out what skills a Senior Technical Writer actually needs in order to be successful in the workplace.

The six most common skills found on Senior Technical Writer resumes in 2020. Read below to see the full list.

1. Online Documentation

high Demand
Here's how Online Documentation is used in Senior Technical Writer jobs:
  • Contribute online documentation expertise to the conversion of Analogy's printed manuals to an online system integrated into their applications.
  • Initiated and created an online documentation repository, moving information from different servers and computers to one central location.
  • Mentored less senior technical trainers and documentation specialists on basic technical writing skills and industry standards for online documentation.
  • Developed a user feedback form to determine what methods customers used to locate information in online documentation.
  • Led a cross-functional team to introduce online documentation to the division for web-based applications and instrument drivers.
  • Created and maintained printed and online documentation for client/server fleet management software for the transportation industry.
  • Created and updated online documentation and inline context help in mid-market donor management product for nonprofits.
  • Improved and created online documentation enabling easier usage by system administrators and basic users.
  • Created and managed print and online documentation for Linux and web-based security software.
  • Researched options for online documentation libraries, developed prototypes, and recommended solutions.
  • Developed award-winning help systems, manuals, and online documentation delivery systems.
  • Led conversion to single-source printed and online documentation using WebWorks Publisher.
  • Worked with other writers to develop company standards for online documentation.
  • Created WebWorks Publisher templates that generated online documentation from FrameMaker files.
  • Helped to develop new product communication concepts for online documentation.
  • Developed online documentation for MicroStation and its derivative products.
  • Served as Project Manager for an online documentation library.
  • Created online documentation provided on CD-ROM with multimedia enhancements.
  • Published existing and new online documentation for users.
  • Developed hard copy and online documentation for MicroStation.

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2. Framemaker

high Demand
Here's how Framemaker is used in Senior Technical Writer jobs:
  • Researched, planned, and wrote Operations Support Systems/Java Initiative white paper for the telecommunication industry using FrameMaker.
  • Produced working FrameMaker templates and performed informal training of FrameMaker software to several employees within the company.
  • Used FrameMaker to develop user guides directed to developers and database administrators for Pervasive.SQL database administration applications.
  • Created Administration Guide for Alloy Navigator Express Help Desk and Asset Management solution utilizing FrameMaker and Acrobat.
  • Participated in conversion from FrameMaker to topic-based, single-source documents using DITA and DITA-compatible front-end editors.
  • Imported display text from European database and incorporated it into existing (FrameMaker) documentation.
  • Saved money by proposing migration of desktop publishing to FrameMaker for more writer efficiency.
  • Participated in Standards Committee and Graphics Subcommittee to update departmental handbook built with FrameMaker.
  • Develop technical documentation for plasma cutting systems using FrameMaker, InDesign, and Illustrator.
  • Developed and updated user software documentation for the CodeTEST development group using FrameMaker.
  • Supported the ongoing development and release of ultrasound equipment user documentation in FrameMaker.
  • Designed and implemented the FrameMaker template currently in use by the documentation department.
  • Created and edited hardware and software documentation using Adobe FrameMaker and Microsoft Word.
  • Designed and documented the SportsPro Basketball digital video editing application using Adobe FrameMaker.
  • Led international 5-person team to develop plan for FrameMaker transition to component database.
  • Used FrameMaker and WebWorks to develop documentation for print and online delivery.
  • Converted existing Word documentation to FrameMaker; provided FrameMaker training to engineers.
  • Designed and maintained non-structured and structured Adobe FrameMaker templates for end-user documentation.
  • Managed a two-year project to convert all documentation from WordPerfect to FrameMaker.
  • Created and maintained documentation for Inspection equipment for bottling lines using FrameMaker.

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3. Technical Documentation

high Demand
Here's how Technical Documentation is used in Senior Technical Writer jobs:
  • Authored technical documentation for large-scale organizations including re-engineering of instructional materials.
  • Create the new Technical Publications Style Manual outlining precise company procedures for maintaining consistency, accuracy and professionalism throughout technical documentation.
  • Created technical documentation, presentations, and other materials to effectively communicate complex technical concepts to a wide range of audiences.
  • Complete technical documentation for reports processing and delivery software, including architecture, database, process, and production support documentation.
  • Interact with software developers and hardware engineers, product management, quality assurance engineers and others to produce technical documentation.
  • Formed and staffed the Communications Department and developed all technical documentation for the Supply Chain Management E-Commerce web enabler.
  • Produced technical documentation to support computer application development and maintenance, training, user support, sales and marketing.
  • Produced and edited graphics and photographic images for technical documentation to clarify processes and procedures for end users.
  • Key challenges included the migration of extant technical documentation from the previous contractor into approved Xerox editorial formats.
  • Generated effective and professional technical documentation supporting rapid diagnostic products to simplify complex concepts and maximize reader comprehension.
  • Edited technical documentation written by senior defense personnel to ensure conformity to U.S. Government style guidelines and standards.
  • Develop Document Department and assume responsibility for all technical documentation Inventory Data Center Produce Data Warehouse Project Report
  • Provided technical documentation to FinFit's technical teams, program managers, proprietary systems and strategic partnerships.
  • Contract employee responsible for all internal technical documentation, including the development team and Customer Success communications.
  • Produced electronic telephone field service technical documentation and bulletins; scheduled all phases of production and distribution.
  • Produced technical documentation for semiconductor manufacturing equipment including wafer handlers, etch, and deposition processing systems.
  • Perform detailed Root Cause investigations and create technical documentation for analysis of Manufacturing Events, and Deviations.
  • Work closely with developers, quality assurance team and product managers to determine content for technical documentation.
  • Prepare Training and Technical Documentation for military communications and intelligence systems to meet government and military specifications.
  • Maintain technical documentation delivery schedule for ILS and engineering, participates in engineering and ILS meetings.

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4. Visio

high Demand
Here's how Visio is used in Senior Technical Writer jobs:
  • Partnered with document management services to develop and implement electronic document revision and approval system, increasing efficiency and productivity.
  • Participated in the scoping, design, development and documentation of an internet-based edition of the company's provisioning application.
  • Project and Documentation support for provisioning, engineering and operations to deliver data networks within project schedules.
  • Developed and supervised a document conversion process MS Word documents to FrameMaker for all Repair Division documents.
  • Document specialist for project and resource requirements of provisioning, engineering, operations and customer support.
  • Redesigned several large DataSafe manuals into smaller manuals according to logical divisions of subject matter.
  • Created instructional documentation for an underwater sonar security system developed by the SAIC Maritime Division.
  • Produced manuals for military vehicles and satellite communications for Oshkosh trucking and Harris satellite division.
  • Developed a revision control process for publications to keep them synchronized to engineering changes.
  • Tracked and reported document development status and controlled document revisions according to established guidelines.
  • Edited improvements to Division Strategic Plan and other key pieces of corporate communication.
  • Partnered with representatives from other divisions to deliver timely documentation for bundled products.
  • Reason for Leaving: Established independent contracting with a newly organized Telex division.
  • Established and managed the Olympus America Medical Instrument Division technical writing department.
  • Supported revision of processes and specifications based on Quality Assurance audits.
  • Assembled information and handled revisions and document control until corporate release.
  • Produced SDK documentation for latest release of Java-based provisioning application.
  • Maintain document repositories and revision histories for all program documentation.
  • Co-authored and developed Show/Ride Engineering division's intranet site.
  • Coordinated reviews/revisions and document approval with other departments.

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5. Sharepoint

high Demand
Here's how Sharepoint is used in Senior Technical Writer jobs:
  • Developed collaborative content strategy based on internal and external customer requirements to create Intranet sites and multiple department libraries using SharePoint.
  • Managed multiple SharePoint sites for active documentation projects and resulting archives to meet customer version control and compliance requirements.
  • Hired and managed contract resources for communications, training, and SharePoint development initiatives resulting in successful implementations.
  • Edited and published the technical articles and developed engineering documents for the knowledge-base SharePoint for internal users.
  • Ensured each SharePoint site adhered to SharePoint governance, and supported end-user business processes around content management.
  • Established a repository on Microsoft SharePoint for storing the resource and newly developed releases and backup information.
  • Participated in collaborative efforts with web designers for publishing documentation to SharePoint and managing Wiki pages.
  • Manage and maintain the project document repository in SharePoint and assist team members with repository functionality.
  • Structured and maintained SharePoint repository to eliminate redundancies, archived outdated documents, and identified gaps.
  • Overhauled Technical Publications SharePoint site to include an internal team site and a company-accessible documentation library.
  • Submitted the document to configuration management for uploading into SharePoint for program and project use.
  • Created business process and business procedure Word templates for documentation continuity and uploaded to SharePoint.
  • Created and maintained a SharePoint documentation repository accessible to hundreds of users and developers.
  • Managed related SharePoint document libraries, created IT Governance and Risk Management meeting documents.
  • Supported recommendations and actions with research findings on SharePoint functionality and best practices.
  • Analyzed customer and IT requirements to build a SharePoint library documenting departmental functions.
  • Edited and managed documentation, including version control for documentation stored on SharePoint.
  • Developed and maintained information pages and documentation for internal use in SharePoint.
  • Provide System Administration support for SharePoint Company Library and Learning Management Systems.
  • Maintained proper revision control standards for all documentation using MS SharePoint.

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6. Subject Matter

high Demand
Here's how Subject Matter is used in Senior Technical Writer jobs:
  • Develop Standard Operating Procedures/Standard Work Instruction for reimbursement and pharmacy daily operations through collaboration with Upper Management and Subject Matter Experts.
  • Worked closely with subject matter experts and management to ensure documentation presented the step-by-step instructions necessary to resolve potential fraud cases.
  • Interviewed subject matter experts, wrote technical information, arranged for production of graphics, developed storyboards, developed on-vehicle activities.
  • Retrieved, organized, analyzed, and synthesized complex subject matter and transformed it into easy-to-understand information for specific audiences.
  • Worked closely with architects, developers, quality assurance and various subject matter experts to evaluate documentation requirements and updates.
  • Interviewed subject matter experts to identify gaps in the functional specifications and to clarify inconsistencies resulting from team meetings.
  • Initiated collaboration meetings with design engineers and subject matter experts to ensure the accuracy and effectiveness of all documents.
  • Gathered requirements from stakeholders, interviewed subject matter experts, interpreted mechanical/schematic drawings, produced graphics and text.
  • Interfaced with Contracts and Subject Matter Experts to ensure all information was delivered on-time in a deadline-driven environment.
  • Interview subject matter experts to gather technical information, and translate it into either customer- or developer-facing documents.
  • Interviewed engineers and subject matter experts; researched and analyzed engineering specifications, blueprints, and production drawings.
  • Researched company documents and interviewed subject matter experts to produce content for large policy and procedure manual.
  • Interviewed subject matter experts, developers, business analysts and project managers for technical and non-technical content.
  • Organize and facilitate content development interviews and review sessions with subject matter experts on multiple projects simultaneously.
  • Worked with subject matter experts to develop documentation, capture system requirements, and verify functionality.
  • Collaborated with technical teams to verify procedures and conducted document reviews with subject matter experts.
  • Consulted with subject matter experts, gleaning essential information while prioritizing and ordering user actions.
  • Read engineering specifications, participated in project design reviews and interviewed subject matter experts.
  • Interviewed Subject Matter Experts and conducted research necessary to produce accurate, comprehensive documents.
  • Performed requirement gathering, audience analysis, and knowledge elicitation from subject matter experts.

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7. Release Notes

high Demand
Here's how Release Notes is used in Senior Technical Writer jobs:
  • Created and maintained WordPress help system, process documentation, and release notes for an internally developed delivery management application.
  • Developed operator's guides and release notes to support medical diagnostics instruments for international users in FrameMaker and Word.
  • Developed user documentation, software release notes and training material for various telecommunication products for external customers.
  • Produced a quarterly online bulletin/release notes notifying users of system enhancements that moved into production.
  • Developed software release notes and standard operating procedures for high-end data storage products.
  • Initiated templates used for product release notes and supplemental information.
  • Extracted programming modifications and enhancements for release notes.
  • Composed software Release Notes and managed distribution.
  • Documented and managed release notes, internal developer and QA processes, API guides, and other developer and business documents.
  • Maintained related training guides; edited and coordinated release notes during period of low staffing; assisted trainers and other writers.
  • Write, edit, and maintain documentation for SaaS-based software, including user guides, installation instructions, and release notes.
  • Meter Data Management System (MDMS) online technical and engineering-related system documents, release notes, and help systems.
  • Worked with members of the data center group and was responsible for producing release notes for a Cisco switching product.
  • Developed installation, getting started, and user guides; online help, and release notes for network management software.
  • Write API documentation, the Interface Control Document, Release Notes, Install Guide, and all other needed documentation.
  • Supported release notes for carriers and end users including HTML messaging delivered over the air (OTA) to handsets.
  • Created and maintained multiple software and hardware user's guides, updated instructions and release notes for several point-of-sale products.
  • Created Release Notes detailing enhancements, bug fixes, changes to the database and explaining steps for software upgrades.
  • Created new documentation, maintained and updated existing documentation, created release notes, project plans, and schedules.
  • Write and publish release notes, beta-test guides, technical reference, data dictionary, and illustrated training material.

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8. SME

high Demand
Here's how SME is used in Senior Technical Writer jobs:
  • Documented Global Projects Organization functional competency assessments workbooks and guides, focusing on delivering safe, compliant and reliable operations.
  • Conducted technical reviews with SME's and coordinated editorial reviews to verify accuracy of documentation before publication.
  • Develop new training material/assessments and maintained knowledge of up-to-date reimbursement and pharmacy policies and procedures.
  • Documented touch-screen long-term care patient record management, medication, and Medicare assessment software.
  • Developed documentation needs assessment and business plans to support go- forward initiatives.
  • Developed and critiqued content encapsulating AS-IS and TO-BE network and security assessment.
  • Compiled and organized an assessment report for a government contracted project.
  • Edited Network Auditor findings and recommendations for network risk assessments project.
  • Managed several customer projects during documentation and assessment phase.
  • Developed Training Assessment and Training Plans documentation.
  • Conducted SME interviews and researched independently.
  • Coordinated creation, SME verification, revision, approval, publication, and distribution of relevant product line technical documentation.
  • Created findings, reports, and work papers of Information Technology assessments for the SEC Office of the Inspector General.
  • Create content that reflects how new features work, send updates out for SME review and incorporate reviewers' comments.
  • Conduct research and needs analysis, and interview Engineers/Developers (SME's) to ensure comprehensive instructions and product specifications.
  • Served as a technical expert, providing a full technical assessment for division activities and provide direction on information resources.
  • Participated as an Appraisal Team Member in conducting an internal CMM Level 2 assessment of the software development process.
  • Developed original text for new ventilator products based on observation, engineering notes and drawings, and SME interviews.
  • Served as lead technical writer/documentation Subject Matter Expert (SME) for nine (9) separate simultaneous projects.
  • Utilized Design, Regulatory Compliance, Process Engineering, and Marketing SME's to obtain required Technical Data.

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9. Technical Manuals

high Demand
Here's how Technical Manuals is used in Senior Technical Writer jobs:
  • Report project status and performance data to management Accomplishments - Authoring web and computer based training and interactive technical manuals.
  • Supported and successfully completed major milestones, such as validation, verification, and delivery of technical manuals.
  • Designed and composed technical manuals/documentation for Dynamics Sales Order Processing, General Ledger and Microsoft Profit software products.
  • Validated the accuracy and completeness of content before technical manuals are submitted for review.
  • Developed schematics based upon engineering wiring diagrams for incorporation into applicable Technical Manuals.
  • Developed, maintained, and controlled electronic file configuration for Master Technical Manuals.
  • Supported the development of Web and computer-based training and interactive electronic technical manuals.
  • Developed and wrote commercial and Mil-Spec technical manuals for Oshkosh Corporation military vehicles.
  • Developed and edited technical manuals and logistics support documentation for navigation systems.
  • Changed military technical manuals from native format into current XML requirements.
  • Produced and maintained technical manuals in accordance with government military specifications.
  • Organized and planned activities necessary to verify and validate technical manuals.
  • Developed technical illustrations for U.S. Army Technical Manuals and other documents.
  • Created technical manuals and handbooks detailing installation and repair procedures.
  • Write Web and computer-based training and interactive electronic technical manuals.
  • Reviewed and edited department technical manuals and documents before release.
  • Participated in evaluating, revising, and updating Technical Manuals.
  • Interacted with Developers to properly update all technical manuals.
  • Reviewed technical manuals for technical adequacy and accuracy.
  • Develop and manage operational dashboard for technical manuals.

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10. Html

high Demand
Here's how Html is used in Senior Technical Writer jobs:
  • See http://accelrys.com/products/databases/database-access/discovery-gate.html and https://www.discoverygate.com/webservice_docs/1.2
  • Planned, organized, wrote, and maintained online documentation using RoboHTML for all proprietary client/server-side video communication applications.
  • Developed context sensitive HTML Help file for circuit simulation product designed for the electronic design automation industry.
  • Published documents to content management system using HTML format using complex approval and publications process.
  • Revised hardware and software operation and maintenance documentation; edited HTML content.
  • Created technical documentation for H-1B web applications and design specifications using HTML.
  • Generated HTML output for some documentation using FrameMaker and WebWorks Publisher.
  • Developed Perl-standard regular expressions for post-processing HTML documents, using UltraEdit.
  • Converted existing documentation to HTML format.
  • Designed Reuters HTML help system delivered via a web browser eliminating dependence on development teams to install help builds and updates.
  • Designed and developed online Help in multiple formats (WebHelp, JavaHelp, HTML Help), each with context-sensitive Help.
  • Created context sensitive HTML Help as well as printable (PDF) manuals, quick start guides, and setup guides.
  • Coded in HTML, DHTML, XML, JavaScript and JAVA as required to create end user requests across various industries.
  • Used AuthorIT to publish product and process documentation to multiple media types, including HTML and Windows Help, and PDF.
  • Led a team of writers to meet project schedules and create single-source for hard copy, Acrobat, and HTML files.
  • Redesigned and rewrote 80% of new HTML Help system for an Internet-based intranet solution for small businesses using RoboHTML.
  • Used my Software Assurance and HTML expertise to provide and edit content for this NSA Way in Software Assurance website.
  • Coordinated a team of writers across multiple locations to meet project schedules and create single-source for Acrobat and HTML files.
  • Result: Received a $35k bonus in 2000 for the quality of my user guides & extensive HTML Help.
  • Used HTML, Cascading Style Sheets (CSS), and JavaScript to add and modify features of the WebHelp.

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11. Training Programs

high Demand
Here's how Training Programs is used in Senior Technical Writer jobs:
  • Conducted in-depth needs assessments and recommended new training programs and program enhancements.
  • Participated in company mandated training programs to meet Corporate and FDA requirements.
  • Published in online help systems and in engineering/operator training programs.
  • Developed Service Technician Training programs for DaimlerChrysler and General Motors.
  • Coordinate and implement commercial client financial training programs.
  • Created and implemented on-site customer training programs.
  • Communicated clearly and effectively to provide assistance to help determine training needs for the purpose of developing and conducting training programs.
  • Designed & coordinated New Employee training programs to train new employees in company writing standards and practices.
  • Streamlined team-specific training programs, reducing the training duration by 3 days (30%).
  • Research, develop and write distance learning, web-based, classroom, and video training programs.
  • Restructured existing training programs to be more efficient in carrying out the goals of the agency.
  • Designed, developed, and implemented training programs that introduced new technical content to audiences.
  • Created structured lesson plans and developed formal Web-based training programs according to the lesson plans.
  • Designed and implemented CAD training programs, facilitating learning for over 100 students per semester.
  • Led multiple on-site business partner training programs for the implementation of new products.
  • Conducted interviews and performed research to develop new training programs.
  • Designed and created training programs using adult learning principles.
  • Developed and presented training programs to internal employees.
  • Edited and offered feedback on training programs.
  • Developed, implemented and maintained safety and occupational training programs Compile safety and training program performance data

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12. User Manuals

high Demand
Here's how User Manuals is used in Senior Technical Writer jobs:
  • Developed communications program including software user manuals, installation instructions, and technical support documentation for telecommunication cost management software.
  • Drafted and edited requirements documents including functional descriptions/test plans, installation guides/user manuals, training materials, and operating procedures.
  • Identified knowledge gaps and developed online training documentation including presentations, user manuals, and quick references.
  • Created and revised department training manuals and computer system user manuals for a mail-order pharmaceutical company.
  • Managed and developed documentation for telephony software products, including user manuals and online help systems.
  • Developed documentation plan and produced user manuals, developer documentation, and test plans.
  • Created FrameMaker-based templates for user manuals, installation instructions and installation requirements documents.
  • Wrote/edited OIM policy and procedures documentation, user manuals, and administrative documents.
  • Developed and maintained installation and user manuals for home and commercial security systems.
  • Developed all levels of documentation from Administrative Manuals to User Manuals.
  • Created various user manuals that provided instructions for publishing Web-related software.
  • Authored user manuals including software documentation, operating and installation instructions.
  • Created and maintained templates for user manuals and development documentation.
  • Created new and updated existing reference documentation and user manuals.
  • Prepare user manuals and installation guides for network engineer-level audience.
  • Developed end-user manuals for a variety of mainframe security applications.
  • Created user manuals for flight communication and navigation software.
  • Designed and developed user manuals for custom software solutions.
  • Developed consumer user manuals for Dish Network satellite receivers.
  • Developed user manuals and quick-reference materials for Marsh applications.

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13. Robohelp

high Demand
Here's how Robohelp is used in Senior Technical Writer jobs:
  • Negotiated with internal and external customers to incorporate new technical information to meet aggressive production schedules; completed RoboHelp Basic training.
  • Created a documentation reference repository utilizing RoboHelp to assist developers in referencing user requirements, reference, and QA documentation.
  • Developed and maintained online help and support documentation for proprietary mortgage-loan mainframe system using RoboHelp and Adobe Acrobat.
  • Assisted in developing training objectives and supporting documentation both for in-person and online delivery using RoboHelp.
  • Designed and developed standalone and context-sensitive help with RoboHelp HTML, enhancing application usability.
  • Designed conversion styles and templates to properly import existing Word documents into RoboHelp.
  • Converted technical documentation from non-supported software to the current version of Adobe RoboHelp.
  • Led department effort in converting guides/help formerly written in FrameMaker/RoboHelp to XML format.
  • Authored comprehensive software help system using RoboHelp, ensuring up-to-date, accessible information.
  • Developed context sensitive help for Windows, and web-based applications using RoboHelp.
  • Created online and context-sensitive Help for supervisor product features using RoboHelp.
  • Developed Windows Help systems for call center management software using RoboHelp.
  • Developed online help system for enterprise telephony software, using RoboHelp.
  • Created and edited documentation in RoboHelp for publishing to company website.
  • Developed online help in JavaHelp from FrameMaker files using RoboHelp.
  • Facilitated format upgrades and RoboHelp import by designing FrameMaker templates.
  • Developed operating system (IMS) documentation using RoboHelp.
  • Developed online help for Windows software applications using RoboHelp.
  • Developed Help Systems for Windows-based software using RoboHelp.
  • Created end-user documentation using Microsoft Word and RoboHelp.

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14. Adobe Photoshop

high Demand
Here's how Adobe Photoshop is used in Senior Technical Writer jobs:
  • Incorporated numerous screen captures utilizing SnagIT and Adobe Photoshop to enhance and/or label the images.
  • Used Adobe Photoshop and Icon Animate to develop online training for fast packet switching.
  • Developed and maintained intranet site using Microsoft Front Page 2000 and Adobe Photoshop.
  • Created document graphics with Adobe Illustrator and Adobe Photoshop.
  • Generated Block diagrams and line drawings using Micrografx Designer 7 and Adobe Photoshop 5.0 graphics packages.
  • Created diagrams, technical illustrations, and process flows using Adobe Photoshop and Microsoft Visio.

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15. Powerpoint

average Demand
Here's how Powerpoint is used in Senior Technical Writer jobs:
  • Created, edited, and updated presentation materials and video materials to support Marketing activities: PowerPoint presentations and video demonstrations.
  • Prepare and deliver high-level PowerPoint and WebEx presentations to communicate integration efforts, TSG initiatives and other departmental projects.
  • Created marketing-material set projecting cohesive corporate image, comprising brochures, press releases, and PowerPoint marketing presentations.
  • Designed and produced training materials for Matisse as PowerPoint presentations and as tutorial manuals.
  • Developed training materials in PowerPoint for successful instructor-led Operator and System Administrator courses.
  • Developed training materials including videos and PowerPoints explaining new products and systems.
  • Contributed to, and edited, executive and engineering staff PowerPoint presentations.
  • Created PowerPoint presentations and performed editing and desktop publishing services as requested.
  • Created PowerPoint presentations for Managing Director of Technology's conference speeches.
  • Created PowerPoint presentations delivered to global, senior executive level customers.
  • Created and presented analysis results in a Microsoft PowerPoint slide presentation.
  • Edited marketing materials, PowerPoint presentations, and enterprise-wide announcements.
  • Produced product logos and illustrative graphics using CorelDraw and PowerPoint.
  • Created documentation and PowerPoint presentation for a new HR application.
  • Created PowerPoint presentations for user conferences and planning meetings.
  • Created presentations for executive conferences using self-trained PowerPoint skills.
  • Develop corporate PowerPoint presentations for marketing and operational needs.
  • Developed MS PowerPoint presentations for internal working groups.
  • Developed a disk storage PowerPoint presentation for training.
  • Developed and administered peer training PowerPoint presentations.

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16. XML

average Demand
Here's how XML is used in Senior Technical Writer jobs:
  • Spearheaded and developed an online documentation system utilizing XML designed to replace paper manuals with on the fly documentation generation.
  • Developed and delivered a presentation about transaction processing, object-oriented technology, Enterprise JavaBeans, and XML.
  • Developed and refined production processes to facilitate production work with client proprietary XML and legacy publishing systems.
  • Trained my replacements to use XML documentation editors and applications necessary to take over my responsibilities.
  • Converted existing Microsoft Word documents to XML structured documents that comply with Federal accessibility standards.
  • Documented an XML-based, object-oriented API for developing dynamic authorization algorithms using the RADIUS protocol
  • Developed and initiated an XML-based documentation prototype for the Documentation Configuration Management Library system.
  • Generated Web-based documentation for user publications using proprietary FrameMaker SGML-XML-HTML conversion processes.
  • Researched and recommended content management systems to manage the XML repository.
  • Key contributor for XML and participation in department document management systems.
  • Developed documents using XML single-sourced content for multiple program-specific documentation.
  • Created XML-based online documentation for a commercial CAD/CAM/CAE application.
  • Worked extensively in XML-based online documentation.
  • Converted legacy documentation to XML.
  • Developed documents in the SGML tagging language (a precursor of XML) so that formatting could be separated from content.
  • Used technical knowledge about XML, SOAP and Web Services, and J2EE to communicate efficiently with software engineers and testers.
  • Help system was authored in DocBook (XML) and compiled using customized style sheets to facilitate multiple output formats.
  • Provided consulting for conversion to structured authoring in XML and content management solutions for Siemens and the US Postal Service.
  • Edited Knowledge Base articles for BladeCenter and System x consisting of a hybrid of XML plug-in text and straight wording.
  • Tasked with choosing the XML editing tools to accomplish transferring all documents from paper format to an online XML system.

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17. API

average Demand
Here's how API is used in Senior Technical Writer jobs:
  • Implemented a single-sourcing documentation model to improve efficiency and make the documentation more responsive to rapidly changing product and market needs.
  • Developed client-specific developer documentation including deployment guides, Application Programming Interface (API) implementation guides, and technical architecture manuals.
  • Contribute to and capitalized on best practices and methods to improve efficiency and productivity of project test environment.
  • Developed and maintained documents for capital equipment used in the support of laboratory and plant operations.
  • Worked closely with test and escalation-response teams to rapidly respond to customer's high-priority documentation needs.
  • Authored online help and API documentation for this exciting web-based video encoding software company.
  • Created documentation targeted towards a technical audience, including system administrators and API developers.
  • Researched and wrote operation and maintenance manuals for a semiconductor capital equipment manufacturer.
  • Participated on traditional system development and rapid application (agile) development teams.
  • Managed frequent iterations of documentation in an Agile environment with rapid release cycles.
  • Prepared documentation for Capitol Hill events to introduce Counter-MANPADS to stakeholders.
  • Performed human-factor interface design and evaluation using rapid prototype modeling.
  • Corrected technical errors in the content of auto-generated API documentation.
  • Collaborated with senior developers on software architecture and API documentation.
  • Created API Service/Method documentation for internal and external developers.
  • Researched and documented API documentation for imaging applications.
  • Produced and maintained API documentation.
  • Created user guides, installation and administration guides, utilities and API documentation, getting started guides, and evaluation guides.
  • Assisted in writing and editing messaging for Spine and Restorative Therapies Group leadership, as well as other administrators/executives across RTG.
  • Utilize databases to collect documents on the production, testing and global end markets of API's and finished products.

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18. Project Management

average Demand
Here's how Project Management is used in Senior Technical Writer jobs:
  • Enhanced communication within the Engineering department through a standardized process by creating project management templates for opportunity assessments and project proposals.
  • Assigned as administrator for the Confluence and JIRA applications used for internal and external documentation, communications and project management.
  • Delivered end user training and documentation, systems documentation, and project management services for a cable television production facility.
  • Develop and maintain procedural quick reference documentation for project management software, internal document repository, and project management processes.
  • Provided technical writing and project management support for all standby, utility paralleling and networking power systems manuals.
  • Coordinated and built relationships with internal stakeholders including Project Management, Solutions Delivery, Testers and end-users.
  • Provided proficiency with product life cycle management and project management software including JIRA and Microsoft SharePoint Server.
  • Performed project management initiatives-planned and managed projects by estimating time and completion dates for self and others.
  • Participated in cross-functional meetings, and tracked product planning and development in Rally Agile Project Management System.
  • Created and maintained project management documents and intranet sites by coordinating project requirements, corporate standards.
  • Created and maintained several internal web sites for document archival and retrieval purposes and project management.
  • Developed Project Management Office procedures manual using existing documents and interviews with Subject Matter Experts.
  • Collected information and managed several reports, including project management reviews and monthly/weekly progress reports.
  • Represented technical publications group at company-wide Project Management Team meetings for new switching product.
  • Project Management: created project requirements documentation, including risk analysis and risk mitigation.
  • Project management: Led design and implementation of software interface for improved usability.
  • Interviewed project management and other stakeholders to document requirements for application enhancements.
  • Implemented and maintained a collaborative project management system using Microsoft Project Central.
  • Supported project management initiatives, including project management plans and policy development.
  • Analyze corporate processes and implement continuous policy and project management improvements.

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19. Suite

average Demand
Here's how Suite is used in Senior Technical Writer jobs:
  • Reorganized a documentation suite to improve the quality of the documentation by modernizing the content layout and eliminating content redundancy.
  • Authored product overview documents for a suite of on-line transaction processing applications used by large-scale financial institutions.
  • Managed documentation and marketing projects for a dynamic, database-publishing suite of applications.
  • Documented the BOXTONE mobile email monitoring software by delivering a suite of documentation
  • Originated, designed and developed suite of product documentation for software-hardware product.
  • Designed original Adobe FrameMaker templates for the documentation suite.
  • Created and maintained user documentation for marketing software suite.
  • Identified, presented, and designed a new online help and documentation solution using Adobe Technical Communication Suite 5 and 2015.
  • Work closely with development and quality assurance personnel to document software enhancements for the company's supply change management suite.
  • Lead writer for Hitachi Command Suite (HCS) including Device Manager, Provisioning Manager, and Tiered Storage Manager.
  • Researched, wrote, and maintained the end-user and technical documentation for the EdgeAccess Client and EdgeManager product suites.
  • Key Tasks -Designed and implemented single source client help solutions for corporate tax compliance software using MadCap Flare suite.
  • Worked as technical publications lead for Layer 4-7 services and security software suite for the SmartEdge series edge routers.
  • Sun Proof tools - Tested interim releases of an application suite developed to check documentation for potential translation issues.
  • Designed and maintained the templates used to produce the print-based media that supported the company's software product suite.
  • Supported the following documentation suites during the publication process: XA Core, CS2K, and MSS 15K.
  • Design, produce, manage and maintain a suite of over 30 animated tutorials highlighting top application features.
  • Conducted task analyses on new content, and determined the best location within a document or document suite.
  • Created the complete document suite for OneControl, a real-time, on-demand change automation tool for network security.
  • Total documentation suite was more than 6,000 pages including test descriptions, sample code, and configuration information.

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20. Web Content

average Demand
Here's how Web Content is used in Senior Technical Writer jobs:
  • Performed a complete department documentation overhaul, transitioning hundreds of pages of offline collateral to published web content.
  • Developed and updated web content daily for Southwestern Industries a light manufacturing company.
  • Apply multimedia, graphics and web content development skills to the update, design and maintenance of the company Intranet site.
  • Trained thousands of end users how to effectively navigate through web based programs, policies and procedures and web content management.
  • Delivered Milestone presentations to the client, demonstrating use of the web content management system and providing training and troubleshooting assistance.
  • Coordinated with writers, program managers, and other stakeholders to publish and update web content along with digital content.
  • Track and organize a large volume of web content and following up with content owners on content status and revisions.
  • Designed user interface directly with developers and contributed web content, including co-authored white papers, with the Marketing team.
  • Created Open Source User and Implementation documents and web content for HMDC's Linux based batch-processing cluster.
  • Authored and edited solution snapshots, marketing brochure content and web content to ensure technical accuracy.
  • Developed, maintained, and posted web content on Customer Portals for CMS TrOOP and PDMP.
  • Develop, write, and publish interactive user manuals for employee's mastery of web content.
  • Design, create and maintain web content using HTML, Wiki and WebEx Social.
  • Coordinated web content for the new websites, liaising with system administrators and webmaster.
  • Created and updated web content for multiple teams during all phases of software development.
  • Created marketing sheets, facility management policies, journal articles, and Web content.
  • Maintained web content and daily operations for the HPD Intranet and Internet site.
  • Edited web content, RFP response materials, and configuration guides.
  • Developed Web content for software interfaces using an HTML editor.
  • Coordinated Plan meetings and corresponding web content.

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21. Business Requirements

average Demand
Here's how Business Requirements is used in Senior Technical Writer jobs:
  • Wrote/edited business requirements, specifications, system functional designs, technical system designs, test plans and implementation/lessons learned documents.
  • Gathered business requirements and documented functional requirements, made necessary technical specification changes and suggested specific interface changes.
  • Worked with subject matter experts and business analysts to gather and document business requirements and functional specifications.
  • Monitored customer/business requirements and mastered software features to effectively manage documentation within the product development life cycle.
  • Interpret business requirements and product design specifications and interview Subject Matter Experts to gather important information.
  • Performed general editing on miscellaneous documents, such as system specifications and business requirements.
  • Conducted interviews with subject matter experts and business stakeholders to effectively identify business requirements.
  • Revised business requirements for each business function in proposed new Web-based freight management system.
  • Collected business requirements and delivered customized, user-friendly training materials and user guides.
  • Identified and fulfilled end-user documentation needs from business requirements for product enhancement/launch projects.
  • Worked closely with subject matter experts to define and document business requirements.
  • Gathered and documented functional and business requirements specifications for SOX documentation project.
  • Translated business requirements into performance-based learning strategies and documentation for IT department.
  • Provide technical editing expertise in the creation of Business Requirements Documents.
  • Researched and documented business requirements for content management projects.
  • Documented and delivered business requirements and functional specifications.
  • Analyzed business requirements and performed functionality testing.
  • Gathered business requirements for all corporate departments.
  • Gathered, analyzed and documented business requirements.
  • Analyzed technical and business requirements.

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22. User Interface

average Demand
Here's how User Interface is used in Senior Technical Writer jobs:
  • Reviewed all Microsoft Dynamics AX Human Resources user interface labels and made several recommendations that were accepted to improve product usability.
  • Participated in cross-functional user interface design team; contributed recommendations for system response elements such as messages and on-line help.
  • Contributed to the software design and development process by providing user interface analysis, testing and recommendations.
  • Worked closely with product development and user interface teams to research and document products under development.
  • Re-Designed the user interface for DemandView (StoreMax) Configuration pages for improved usability and clarity.
  • Worked closely with engineers and user interface designers to develop and test documentation for usability.
  • Designed the new user interface for PromoCast for improved usability and implementation of new features.
  • Collaborated with user engineering on user interface design and tested and edited training materials.
  • Filed and monitored user interface bugs that significantly improved the mobile product line usability.
  • Designed and performed user interface usability testing as a service for the engineering organization.
  • Tested product user interface to determine conformance to specific requirements with network operating systems.
  • Provided feedback to quality assurance and development teams on graphic user interface experience.
  • Documented business procedures and software user interface for Fidelity's defined benefits/pension services.
  • Developed user and developer guides by studying user interface designs and interviewing engineers.
  • Provided feedback to engineering on the user interface to improve product usability.
  • Collaborated with software development team to co-develop user interfaces and embedded help.
  • Documented hardware and software configurations, network architectures, and user interfaces.
  • Developed a next-generation functional specification template for corporate user interface designs.
  • Designed and conducted user interface testing for a fitness application.
  • Designed user interface icons and buttons for software development.

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23. End-User Documentation

average Demand
Here's how End-User Documentation is used in Senior Technical Writer jobs:
  • Developed and maintained complex end-user documentation in print and online formats for defect analysis software products and wafer inspection tools.
  • Created end-user documentation for critical care ventilators and associated devices used in hospital emergency settings and general patient care.
  • Developed technical end-user documentation using the Microsoft Word software package and editing graphics using the PaintShop Pro software package.
  • Collaborated with Legal department to clear end-user documentation for publication and clarify / resolve legal-requested modification to documents.
  • Coordinated documentation efforts, while also producing end-user documentation and on-line help for a highway construction software project.
  • Coordinated end-user documentation for paper delivery, CD-ROM, and Internet distribution for internal and external customers.
  • Developed and wrote end-user documentation for Inventory Management and Demand Management software packages for IBM mainframe systems.
  • Produced end-user documentation, on-line help and a multimedia demo for a warehouse management related software product.
  • Helped ensure successful product installation by developing end-user documentation for a sophisticated Internet content server.
  • Developed both paper and online versions of end-user documentation for an Internet network security company.
  • Partnered with Business Analysts to clarify and simplify requirements into process changes for end-user documentation.
  • Developed and wrote end-user documentation for legal and medical office vertical market software systems.
  • Write and illustrate developer, administrator, and end-user documentation for networking software products.
  • Developed consistent end-user documentation/Standard Operating Procedures in appropriate detail level according to client requirements.
  • Create and edit printed and online end-user documentation for internal license tracking database application.
  • Managed usability sessions with customers to discover end-user documentation needs.
  • Maintained full responsibility for writing and editing OEM end-user documentation.
  • Contract employee responsible for developing end-user documentation for various projects.
  • Write end-user documentation for new features and product improvements.
  • Work closely with software engineers to produce end-user documentation.

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24. Technical Writers

average Demand
Here's how Technical Writers is used in Senior Technical Writer jobs:
  • Managed brainstorming sessions with other technical writers on Document Quality and Writer Productivity and provided recommendations to the management team.
  • Managed a team of three technical writers responsible for developing and standardizing over 200 disaster recovery application recovery scripts.
  • Mentored inexperienced technical writers hired in low-cost region, teaching job fundamentals and improving quality of work.
  • Mentored other technical writers on target operations and maintenance which helped improve the quality of documentation developed.
  • Collaborated with world-wide engineering teams, marketing, and other technical writers to develop documentation.
  • Updated training documentation content for training department and created training material for new technical writers.
  • Managed 10 technical writers and end user documentation for an HR/Payroll system implementation for Fidelity Investments
  • Provided document-converting assistance to other technical writers so that necessary files were expeditiously generated.
  • Managed teams of technical writers on a major Department of Defense telecommunications project.
  • Coordinated a team of technical writers in the development of technical documentation.
  • Provide insight for improving various projects and mentoring other technical writers as needed
  • Reviewed and edited documentation created by other technical writers in my department.
  • Have led the hardware documentation team consisting technical writers/configuration management analysts.
  • Provided training and mentoring for less experienced technical writers and engineers.
  • Mentor responsibilities included the technical/professional development of two associate technical writers.
  • Mentored junior technical writers* Adhered to all confidentiality and HIPAA regulations
  • Edit documentation produced by technical writers and other company employees.
  • Managed activities of contract technical writers and translation agency.
  • Managed and mentored and managed two entry-level technical writers.
  • Coached/mentored other technical writers in development of technical manuals.

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25. PDF

average Demand
Here's how PDF is used in Senior Technical Writer jobs:
  • Improved the process for developing PDF-based documentation and related online help by suggesting and implementing a single-sourced solution.
  • Worked with engineers and other writers to update PDF documents that provided instructions on using telecommunications equipment.
  • Migrated SIS from binder-based user documentation to perfect-bound professional soft back publications to all-electronic help/PDF documentation.
  • Converted documentation to PDF for product releases and internal online distribution via SharePoint.
  • Converted documentation into PDF format and posted documentation to the corporate intranet site.
  • Created PDF documentation describing the operation of smart grid electricity meters.
  • Re-organized content in Astoria-on-Demand Content Management System for PDF documents.
  • Modernized printing process for completely electronic/PDF management.
  • Supported MRAP engineering team with PDF's, MS Power Point Presentation, and photographs as requested on various additional programs.
  • Provided supporting in editing, word processing, scanning, and file conversion, PDF version for dissemination to electronic files.
  • Developed Information Center and PDF documentation for the IBM SCORE and the IBM WebSphere Process Server products throughout software development cycles.
  • Designed and developed on-line user guides in FrameMaker, HTML and PDF formats to support training of risk management software.
  • Composed technical information into clear, concise, print/PDF documentation and online help content for both technical and non-technical audiences.
  • Scripted administrator-focused user guides circulated in print, HTML, and PDF form for IBM WebSphere Edge Server product.
  • Researched, wrote, edited, and published over 10 reference and user guides (print and PDF).
  • Updated the online and PDF versions of the User Guide, Hardware Installation Guide and Quick Reference Guide.
  • Developed PDF documents and help systems for scientific instruments, complex purification systems, and related control software.
  • Created an interactive PDF format for quickly training ground crew on how to load software onto Boeing aircraft.
  • Developed documents using new single-source methodologies to generate HTML Help and PDF documents from a common source.
  • Used postscript output from Microsoft Word to distill and output to various print-ready and PDF web-hosted documents.

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26. QA

average Demand
Here's how QA is used in Senior Technical Writer jobs:
  • Collaborated effectively with software engineers, hardware systems designers and software QA teams to ensure documentation accurately reflected software/hardware functionality.
  • Generated technical/safety supplements, wrote field maintenance service bulletins, revised QA-approved hazardous material warnings from industrial MSDS.
  • Worked independently with product managers, QA testers, and programmers to produce customer-focused release documentation.
  • Developed installation, disaster recovery, IT administration and QA/testing documentation for internal client software applications.
  • Developed and implemented QA procedures that assisted in communicating expectations to new and existing contractors.
  • Revised and edited software test procedures and E-commerce/Information Security standards for QA online group.
  • Devised and implemented software process improvements within NextGen Development / QA.
  • Worked closely with engineering and QA on documentation requirements and reviews.
  • Developed Nuclear Quality Assurance NQA1 certified documentation.
  • Performed QA and improved usability.
  • Produced Payment Card Industry Data Security Standard (PCI DSS) Compliance Documents for Senior QA Management using personally-created compliance templates.
  • Worked with the director of Information Technology, programmers and QA to document new technical policies, procedures and software functionality.
  • Developed internal QA procedures; created and maintained FrameMaker and Word templates; created and maintained style guide and editing checklists.
  • Worked closely with development, product management, usability groups, and QA in planning and enhancing new and existing documentation.
  • Developed templates and usage guide, demo ed and got buy-in from Development, QA, Build, and Docs teams.
  • Worked with internal QA team and a third party localization vendor to localize DDM online help system into 6 different languages.
  • Work very closely with development, QA, product support and other cross-functional teams to ensure technical accuracy in the manuals.
  • Managed, with technical interface, 3rd party design sub-consultants coordinating scope of work, submissions and QA, many projects.
  • Worked closely with software engineers and QA professionals to plan, develop, and implement software features for designated projects.
  • Collaborated with Development and QA to track and resolve documentation issues, document software issues, and conduct documentation reviews.

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27. Installation Guides

average Demand
Here's how Installation Guides is used in Senior Technical Writer jobs:
  • Developed standard technical installation guides for three information security systems.
  • Created detailed illustrations using Illustrator to support hardware installation guides.
  • Document end-user help systems, installation guides, training guides, and technical system administrator guides for various projects and teams.
  • Improved the quality and content of over 30 books (Programmer's guides, User's, and Installation guides).
  • Write installation guides, release notes, quick start guide, and online user guide for the Action Request System.
  • Produce online help, installation guides, functional descriptions, and other supporting documentation for HighJump software applications and platforms.
  • Delivered all hardware documentation for the Axiom product line that included service guides, installation guides, and cabling guides.
  • Create and maintain user and installation guides, as well as FAQ and reference guides across all retail channels.
  • Developed online help, online books, installation guides, and job aids for insurance industry computer software.
  • Produced release notes, online help, quick-start guides, set-up guides, tutorials, and installation guides.
  • Spearheaded new processes to save money including shipping README documents with vanity URLs instead of installation guides.
  • Developed Executive Summaries, Transition Strategies, and Installation Guides for a Digital Cable TV company.
  • Revised user guides, service guides, and installation guides for advanced storage systems and software.
  • Helped prepare UL hardware installation guides for broadband communications between gas dispenser and convenience stores.
  • Single-sourced product guides, administration guides, and installation guides for print and online distribution.
  • Created, formatted, and maintained user guides, administration guides, and installation guides.
  • Created procedure-driven installation guides, user guides, and maintenance guides for the end user.
  • Designed and developed user guides, installation guides, and implementation plans to support software.
  • Designed, developed, and wrote deployment planning and installation guides for multiple projects.
  • Researched, wrote and maintained user guides, installation guides, and online help.

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28. Technical Publications

average Demand
Here's how Technical Publications is used in Senior Technical Writer jobs:
  • Developed documentation specifications and templates that presented a uniform look for Intel technical publications and provided a standard identity for company.
  • Recognized ability to develop and maintain product technical publications using technical expertise, problem solving aptitude and strong communication skills.
  • Promoted to Senior Requirements Specialist responsible for attending new program meetings to ensure all technical publications requirements are met.
  • Developed and implemented document control standards for technical publications, including content control, and globalization requirements by country/region.
  • Designed templates and standards for all documentation, including marketing pieces, product management requirements, and technical publications.
  • Ensured technical publications were properly routed for review and final versions were provided to configuration control for archival.
  • Administered technical publications projects, coordinating the work of multiple writers and maintaining FDA regulation design change documentation.
  • Prepared and edited technical publications in accordance with Department of Defense standards and International Organization for Standardization.
  • Operate with little supervision, independently and collaboratively, within a high-volume, high-quality technical publications team.
  • Managed all computer operations, including worldwide web development and on-line technical publications, supporting customer needs.
  • Managed the Technical Publications Group and provided technical writing support for various information systems used at Winn-Dixie.
  • Implemented publication processes that significantly reduced the development and review cycle time of contractually-required technical publications.
  • Served as co-facilitator for GE Transportation Lean Event focused on improving overall technical publications process.
  • Initiated meetings with engineering management to develop communication processes between hardware engineering and technical publications.
  • Developed specific maintenance manuals for a stand-alone integrated electronic technical publications (IETP).
  • Maintained technical publications for the production of all training materials and internal documentation.
  • Revised Quantum's Technical Publications Style Guide after several mergers and acquisitions.
  • Represented technical publications team during document quality and regulatory affairs reviews.
  • Developed a Standards and Procedures document for the Technical Publications department.
  • Interpreted engineering drawings and source data to fully develop technical publications.

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29. Adobe Acrobat

average Demand
Here's how Adobe Acrobat is used in Senior Technical Writer jobs:
  • Designed, implemented, trained, and managed FrameMaker templates and Adobe Acrobat Collaboration review process for engineers
  • Managed & facilitated all collaborative document review cycles utilizing Adobe Acrobat Professional PDF document reviews.
  • Prepared documents in Microsoft Office applications and delivered documents in Adobe Acrobat format.
  • Converted documents to Adobe Acrobat for universal transmission.
  • Used Microsoft Word and Adobe Acrobat to create print-ready copies, then converted content to hundreds of individual SharePoint web pages.
  • Developed, managed and tracked the review and approval process for all procedures in MS Word and Adobe Acrobat.
  • Improved author efficiency by automating many manual processes using tools such as Microsoft Word macros and Adobe Acrobat actions.
  • Developed PDF User Guides using Adobe Acrobat, published documents using Madcap Flare to build online Help files.
  • Experience with FrameMaker 9.0, Adobe Illustrator CS6, Adobe PhotoShop CS6, and Adobe Acrobat Professional.
  • Created user documentation to support the above products, using Microsoft Word and Adobe Acrobat.
  • Edited other staff documents and formatted their work using Word 2007 and Adobe Acrobat X Pro
  • Used FrameMaker 8 and Adobe Acrobat to create user guide, including screen shots.
  • Used the following tools: Adobe FrameMaker; Adobe Acrobat; Microsoft Excel; CorelDraw
  • Create online manuals in the form of Adobe Acrobat files and HTML Web pages.
  • Updated and produced full document library in FrameMaker, publishing to Adobe Acrobat Professional.
  • Researched and implemented means for online editing of Adobe Acrobat files for non-Acrobat users.
  • Developed an automated packing list form using Adobe Acrobat Professional DC.
  • Convert a printed guide to electronic format using Adobe Acrobat.
  • Used Microsoft Word and Adobe Acrobat on a Windows PC.
  • Distribute preliminary manual drafts to engineering via Adobe Acrobat X.

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30. Intranet

low Demand
Here's how Intranet is used in Senior Technical Writer jobs:
  • Planned, designed, developed, and maintained documentation intranet site and prepared orientation materials for new documentation team members.
  • Supervised the creation of an Intranet catalog of engineering supported items designed to facilitate procurement of equipment by USPS facilities.
  • Identified opportunities to improve documentation products; compiled and standardized instructional documents formerly residing throughout the corporate intranet.
  • Updated manuals describing internet and intranet message communications security applications including SecureTransport, MailGate, and others.
  • Created and maintained multiple documentation intranet sites, including the overall documentation site and many project-specific sites.
  • Maintained contents of department Intranet web page for scheduled bi-monthly company wide distribution of electronic documentation.
  • Aided in development of service intranet giving factory service technician up-to-date information in a user-friendly format.
  • Developed online intranet tutorials to engage end-users and to support seamless and efficient transitions.
  • Spearheaded the complete reorganization of the Technical Publications intranet and documentation library.
  • Developed and implemented a documentation control process within non-networked and intranet environments.
  • Managed and granted user access for retrieving technical documents from intranet database.
  • Managed and updated online product documentation library available within the company Intranet.
  • Published Intranet documents for management, eliminating need for costly distribution.
  • Designed and implemented prototype company web page and intranet structure.
  • Created and implemented corporate intranet containing standards and requirements documentation.
  • Designed ASP-based company intranet to put all company documents online.
  • Managed marketing department intranet, and wrote monthly customer newsletter.
  • Designed and developed corporate Intranet document database library.
  • Published specifications to client intranet for global access.
  • Implemented and managed a product documentation Intranet.

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31. Snagit

low Demand
Here's how Snagit is used in Senior Technical Writer jobs:
  • Developed a detailed product functional specification using Word, SnagIt, Acrobat, and FTP.
  • Updated Texas HHSC IT Managed Services Operations Manual using Paint, SnagIt, and Word.
  • Updated site survey for VCA Animal Hospitals project using Paint, OneNote and SnagIt.
  • Use SnagIt to create screen captures of the Smart Care web-portal operational environment.
  • Used MS Word & SnagIt screen capture for all documentation.
  • Used TechSmith SnagIt for screen captures and videos.
  • Screen captures & screen annotations using SnagIt 8
  • Documented the various Web sites created for our clients (using SnagIt, Word, Excel, and Visio).
  • Used SnagIt to capture the screenshots of the various interfaces.
  • Utilized Snagit 10 to illustrate the documents.
  • Captured screen images for deliverables using SnagIt.
  • Use Photoshop & SnagIt for annotations.
  • Used Snagit to capture screen shots.
  • Used Illustrator CS, Snagit 10.
  • Used Visio and Snagit to create meaningful graphics.
  • Used Dreamweaver, SnagIt, and Arbortext Editor.
  • Used Flare, SVN, RoboHelp, RoboSource, CSS, SnagIt, Visio, FAR, Xenu, and Word.

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32. Wiki

low Demand
Here's how Wiki is used in Senior Technical Writer jobs:
  • Helped develop a wiki-based website that provided Sun customers with links to Identity connector product documentation, forums and related websites.
  • Created entire documentation set from scratch including an online WIKI reference guide for WorkFusion and CrowdVirtualizer cloud-based applications.
  • Developed Confluence WIKI presence and migrated existing engineering and operations run of business documentation to collaborative environment.
  • Developed and transported triage documentation to wiki format for improved communication between User Support and Software Support.
  • Transitioned to WordPress-authored online content distributed within the product or on a customer-accessible wiki using Confluence.
  • Designed effective Wiki documentation repositories and provided Wiki documentation for facility and help desk support.
  • Collaborated with technical support to design and produce a SiteMinder upgrade wiki for customers.
  • Created wiki-style documentation for NetBeans Ruby and participated in the NetBeans Ruby developer community.
  • Administer internal Strategic Solutions Assessment SharePoint site including creating resources in wiki.
  • Reorganized and converted content to a documentation wiki for enhanced customer interaction.
  • Design and write administrator and migration documentation and manage internal wiki content.
  • Maintain quick reference tool capability documentation on Wiki and Confluence pages.
  • Maintained documentation team wiki pages of corporate images and technical content.
  • Drafted, adapted, and updated collaborative, wiki-style documentation.
  • Published and managed departmental wiki outlining the software development process.
  • Updated wiki for web-based customer-facing desktop and mobile applications.
  • Reorganized and rewrote Confluence Wiki for Agile/waterfall software group.
  • Converted and produced original documentation for a Confluence wiki.
  • Demonstrated this wiki to entire department during a teleconference.
  • Developed new documentation set in Confluence wiki environment.

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33. Software Development

low Demand
Here's how Software Development is used in Senior Technical Writer jobs:
  • Practiced agile software development and interviewed subject-matter experts and quality assurance engineers to assess documentation needs, content, and accuracy.
  • Participated in weekly RFC preparation WebEx Teleconference sessions for telecommunication upgrades and installations, software development and network migrations.
  • Worked in an agile/scrum software development environment to document new system process flow and associated human intervention points.
  • Research and write software development documentation (including database materials) for legacy and new satellite/cellular tracking applications.
  • Developed templates for software development projects, coordinated and conducted peer review sessions, and attended development meetings.
  • Implemented a program for the production of quality standardized documentation that followed software development and release standards.
  • Reviewed software development documents; such as requirements and functional specifications for document maintenance and development impact.
  • Participated in multiple software development and system architecture teams to represent Technical Publication's value-add.
  • Worked closely with the software development teams to gather and assimilate technical specifications and details.
  • Developed, edited, formatted, and maintained technical documentation in a software development department.
  • Managed and documented the software development and release process from requirements analysis to document delivery.
  • Participated in full software development life cycles and analyzes documentation during all phases.
  • Document software development enhancements, adhering to Microsoft Style of Technical Publications.
  • Worked closely with software development department for final document accuracy and completeness.
  • Managed documentation requirements and projects through the entire cycle of software development.
  • Created, compiled, and delivered complex system/software developmental documentation packages.
  • Utilized Agile software development methodology to respond rapidly to project needs.
  • Coordinate and collaborate documentation efforts with geographically distributed software development teams.
  • Managed the documentation process for an aerospace/military software development project.
  • Lead writer responsible for writing documentation used in software development.

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34. ISO

low Demand
Here's how ISO is used in Senior Technical Writer jobs:
  • Worked collaboratively with our Quality Assurance department to maintain all project documentation at the standard mandated by our ISO certification.
  • Traveled to customer facilities as required to perform validation and verification of newly developed Fault Isolation and Operational Checkout procedures.
  • Develop and deliver lengthy USPS Repair Specifications for purpose of fault isolation while protecting source documentation copyrights and confidentiality agreements.
  • Served as communications liaison between development teams and user departments by organizing process reviews and establishing and implementing standards.
  • Served on Editorial Advisory Team to help Technical Communications determine editing solutions and provide feedback on editorial tools.
  • Updated and consulted technical supervisors about the accomplished project work and preparing simplified documentation of the same.
  • Created and revised hardware documentation for ISO-certified telecommunications manufacturer, including generation and revision of graphics.
  • Performed Internet investigations for comparison of elements that affect the overall costs associated with contract terms.
  • Developed and wrote internal department procedures to assist with company-wide initiatives to receive ISO 9001 certification.
  • Create and maintain software documentation and electronic procedure manuals for company wide distribution using ISO-9001 standards.
  • Facilitated meetings with assigned department liaisons to obtain accurate information for Controls and Risk Analysis purposes.
  • Perform and compile extensive research and present information to supervisory team for review and distribution.
  • Analyzed, developed, and validated technical manuals for Peacekeeper Rail Garrison Program.
  • Structured and maintained GEPS Information Management ISO documentation within PrismaDocs documentation control library.
  • Restructured fault isolation procedures to be used in an interactive electronic technical manual.
  • Developed document standards and procedures to assist company in reaching ISO certification.
  • Acted as a liaison between documentation and product management and development.
  • Developed training for supervisor users of the airport perimeter security system.
  • Procured procedural instructions from 10 + supervisory personnel and their departments.
  • Acted as management liaison with accountability in client and internal situations.

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35. Quick Reference Guides

low Demand
Here's how Quick Reference Guides is used in Senior Technical Writer jobs:
  • Created development plans/schedules for product documentation including product manuals, user manuals, quick reference guides, and other required documentation.
  • Developed training presentations and quick reference guides.
  • Created user manuals and document packages (procedural and quick reference guides) for the Boeing Voice Services Center.
  • Created user guides, quick reference guides, and online help to aid caregivers to configure HeartStart defibrillator products.
  • Created more than 50 process guides and quick reference guides within a four-month period under minimal supervision.
  • Produced Quick Reference guides, to assist customer support personnel in creating new tickets for members.
  • Created web-based help system (RoboHelp), hard-copy documentation, and Quick Reference Guides.
  • Created end user manuals, training manuals, quick reference guides, and marketing brochures.
  • Develop several Quick Reference Guides for internal software application using MS Word and Power Point.
  • Created and updated 23 user guides and quick reference guides for the CenterStone software platform.
  • Created custom Quick Reference Guides for training purposes geared to all level of users.
  • Created user-training materials (manuals, presentations, quick reference guides).
  • Updated on-line help and quick reference guides for two legacy product lines.
  • Develop IT training guides for end-users and quick reference guides.
  • Produced Quick Reference guides, to assist support personnel.
  • Created program-specific Quick Reference Guides and two user guides.
  • Created quick reference guides from the procedural material.
  • Produced high-quality and user-friendly documentation includingcustomer messaging, sales collateral, technical and quick reference guides, and release notes.
  • Designed product manuals / quick reference guides with technical illustrations deployed electronically.
  • Created quick reference guides and process flows using MS Visio, MS Word, and SnagIt.

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36. Product Documentation

low Demand
Here's how Product Documentation is used in Senior Technical Writer jobs:
  • Designed, wrote and coordinated production of product documentation for Digital software tools including manufacturing process control and client/server application integration.
  • Developed high-quality product documentation content for a diverse audience, including information security specialists, system administrators, and developers.
  • Created initial documentation standards and templates for all database management writers, including how to implement minimalism in product documentation.
  • Created product documentation for video conferencing room systems and network-based infrastructure products for video communication, frequently managing concurrent projects.
  • Created and maintained the templates used for product documentation, customer specification documentation and other internal and external communication.
  • Assist cross-functional teams with locating product documentation and information within product documentation sets, promoting daily business continuity.
  • Supervised and collaborated with a full-time Illustrator to illuminate text and to provide proper levels of product documentation.
  • Converted acquired products to meet global company branding and designed Word template for global product documentation.
  • Participated in customer feedback analysis; visited customer sites to research use of IBM product documentation.
  • Designed and re-engineered product documentation to implement context-sensitive Help for an established, large-scale Service-based product.
  • Coordinated translation activities to translate product documentation in 20+ languages prior to delivery of equipment.
  • Helped develop training materials based on the product documentation, and participated in performance testing.
  • Helped a short-staffed group successfully deliver an important product documentation release under challenging time constraints.
  • Evolved product documentation into multipurpose customer documentation, customer training, and sales/marketing training tools.
  • Updated product documentation for two products by including new features and updating procedural information.
  • Worked closely with project manager and engineers to help develop product documentation.
  • Lead writer for PowerParts framework product documentation, supervising 2 additional writers.
  • Maintained library of product documentation and ensured consistency in product line.
  • Acted as primary editor for each release's customer-facing product documentation.
  • Managed international (16 language/four alphabet) localization for product documentation.

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37. Internet

low Demand
Here's how Internet is used in Senior Technical Writer jobs:
  • Worked with product managers to determine documentation needs for telecommunication network and broadband Internet products.
  • Interviewed Product managers and Business owners to document details for internet customer facing products.
  • Reprocessed and Internet prepared digital photographs demonstrating instrument usage and calibration procedures.
  • Participated in numerous mainframe and internet systems development projects.
  • Diagnosed and corrected internet Search functionality issues.
  • Developed user documentation for Internet router product.
  • Documented internet based background screening system.
  • Documented clients' internet architecture.
  • Completed document projects over internet between local (San Diego, CA) & remote (Boulder, CO) office.
  • Created robust online help systems and all associated manuals and documentation for large, internet based payroll and HR benefits products.
  • Research, locate, obtain, evaluate, and recommend documentation and graphics tools for Internet and WWW publishing.
  • Performed reviews and extensive user testing on the system, produced White paper about open internet billing architecture.
  • Team leader, lead writer, editor, training developer for Windows NT-based voice command-and-response Internet browser system.
  • Tracked trends in social media, Internet databases, academic reports, and international business sources.
  • Worked with software programmers to develop and maintain online help systems for internet based software programs.
  • Developed web pages to make user documentation available on the internet to all employees.
  • Gather source material from schematic diagrams, engineering specifications, and internet search engines.
  • Produced online help for mobile Internet software applications and Java based web applications.
  • Lead the Documentation Technology (DocTech) department Internet development team.
  • Revised style guide as products evolved from client-server to internet-based.

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38. Software Products

low Demand
Here's how Software Products is used in Senior Technical Writer jobs:
  • Created and developed content for company website including white papers on communications, broadcasting, and company asset management software products.
  • Identified areas of duplication between development teams and proposed reusing shared procedures on similar software products.
  • Developed, designed and assembled prototype manuals for Beta Release candidate software products.
  • Develop and execute strategy for technical training for specific software products and solutions.
  • Developed and produced all printed and online documentation for workforce management software products.
  • Created documentation to support software products and network management systems and agents.
  • Planned and developed product information for networking hardware and software products.
  • Managed documentation for software products in support of pharmaceutical clinical trials.
  • Developed documentation and curriculum for JD Edwards EnterpriseOne software products.
  • Tested software products to identify errors and recommend design enhancements.
  • Developed installation and administration documentation for enterprise-wide client/server software products.
  • Conducted user acceptance testing on all developmental software products.
  • Determined documentation needs for two major software products.
  • Authored technical documentation for Oracle software products.
  • Tested identified software products against the requirements.
  • Supported mechanical design software products.
  • Increased productivity and expertise of team members and clients by delivering technical training on JD Edwards World and EnterpriseOne software products.
  • Produced documentation for hardware and software products including user guides and reference, configuration, operation, and maintenance manuals.
  • Researched and wrote release notes, procedures, training manuals, and related documentation for multiple credit union software products.
  • Plan, analyze, and develop technical and consumer user performance information for mainframe, PC and web-based software products.

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39. RFP

low Demand
Here's how RFP is used in Senior Technical Writer jobs:
  • Managed writing, word processing, graphic placement, table formatting, and overall formatting compliance with RFP and RFI instructions.
  • Participated in red team reviews of at least five Government RFP responses, all of which helped SRC win SPAWAR contracts.
  • Ensured RFP requirements were met, such as number of copies, page limitations, volumes, style, and labels.
  • Reviewed proposal write-ups for compliance with RFP/RFI requirements, wrote and edited text, conducted research and coordinated proposal production.
  • Analyzed proposal sections for consistency and clarity, compliance with RFP requirements, and alignment with proposed solutions and themes.
  • Prepare bid materials for a major government contract in response to a Request for Proposal (RFP).
  • Managed all aspects of the proposal process including organizing, researching, writing, and editing RFP responses.
  • Developed and authored Request for Proposal (RFP) for obtaining offshore IT support of ORACLE products.
  • Reviewed Request for Proposal/Request for Information (RFP/RFI) documents to determine proposal requirements and approach.
  • Evaluated RFP and Task Order requirements, and created outlines, compliance matrices, and schedules.
  • Assist sales staff with the development of RFP responses for Fortune 500 and 1000 retail corporations.
  • Edited RFP response matrices, resulting in increased business with many tier one telecommunication providers.
  • Developed and maintained a library of skeletal responses used in answering standard RFP questions.
  • Developed Request for Information (RFI) and Request for Proposal (RFP).
  • Read, reviewed and correctly interpreted client's RFP requirements and technical packages.
  • Assisted with a Fujitsu America, Inc. Request For Proposal (RFP).
  • Participated in final review to ensure compliance with RFP and company guidelines.
  • Obtained input from contributors and placed in template as required by RFP.
  • Develop business Proposals, Breakdown and analyze RFP's and RFQ's.
  • Created an RFP response library, which improved efficiency in response writing.

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40. Software Documentation

low Demand
Here's how Software Documentation is used in Senior Technical Writer jobs:
  • Created metadata, business-process, and software documentation (user and administrator) for Information System's Enterprise Data Management organization.
  • Created customer service user guides and training manuals, new company regulatory policies and documentation, and related software documentation.
  • Created first online, server-side customer satisfaction survey in the corporation to measure utility and effectiveness of software documentation.
  • Designed and implemented an integrated software documentation process that replaced outdated and malfunctioning data production and presentation software.
  • Created and maintained current software documentation for Accounts Receivable/Patient Billing system that consisted of 35 different manuals.
  • Worked with medical technologists to update and create complex blood analysis equipment and software documentation.
  • Performed independent research, analysis, and interpretation of engineering models and software documentation.
  • Researched technical design specifications and interviewed cross-functional teams to write software documentation.
  • Collaborated on software documentation with writers on different product teams.
  • Conducted Subject Matter Expert interviews for various complex software documentation.
  • Produced software documentation and training materials for Process Building Solutions.
  • Provided peer editing for various hardware and software documentation.
  • Created standardized format and infrastructure to manage software documentation.
  • Delivered wide array of hardware and software documentation.
  • Produced software documentation for a unified communications product.
  • Produced computer software documentation for mainframe networking servers.
  • Created a continuous process improvement for software documentation.
  • Instituted rigorous internal software documentation review process.
  • Participated in usability testing of software documentation.
  • Write software documentation for the Access Linux Platform, a flexible, advanced platform for mobile computing based on Linux.

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41. Dita

low Demand
Here's how Dita is used in Senior Technical Writer jobs:
  • Provided Instructional Design support, including course modifications, enhancements, and lesson plan development for FLETA accreditation purposes
  • Developed information model for migration to a DITA XML-based content management system and structured authoring tool.
  • Researched and recommended documentation tools for migration to a single-sourcing environment via DITA.
  • Assisted with preparation and assembly of several documentation components for DITA conversion.
  • Developed and formed technical documentation in support of a certification accreditation process.
  • Designed and implemented a large CCMS evaluation/selection project for DITA-based department.
  • Assisted in preparation of IA documentation for system accreditation.
  • Completed complex Word-to-DITA conversion project for command-line interface documentation.
  • Participated in discussions regarding DITA strategies and editing standards.
  • Created modular documentation using DITA principles.
  • Demonstrated the use of DITA-based authoring to eliminate duplicate writing effort through sharing of common topics between manuals for related products.
  • Trained in DITA authoring tools used in the development of customer-facing user guides, from product development through publishing and distribution.
  • Work with Engineers, Product owners and management to create needed external product documentation and internal team documentation using DITA.
  • Document event-planning software for Web and Windows, using FrameMaker, DITA XML, MS Word, HTML and CSS.
  • Worked on a team that modernized the documentation development process through the implementation of DITA/XML and single-sourcing tools and processes.
  • Designed and structured content using a single-source content management system based on the OASIS DITA design standard for modular information.
  • Authored a raw DITA map in Notepad (49 pages) consisting of concepts, tasks, and references.
  • Applied these changes to SGML, DITA XML, and other single source files using structured and unstructured editors.
  • Major player in the migration of online help content (both English and localized) from Author-It to DITA.
  • Peer reviewed that documentation for structure, grammar, style, presentation, and DITA accuracy between releases.

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42. Madcap Flare

low Demand
Here's how Madcap Flare is used in Senior Technical Writer jobs:
  • Managed the conversion of print-based content into single-source online tutorials using Madcap Flare for geophysical and geological mapping software company.
  • Write and edit integration guides and SDK documentation for Information Technology professionals to integrate voice recognition software using MadCap Flare.
  • Converted legacy documentation from Microsoft Word format to MadCap Flare platform.
  • Converted existing documentation to MadCap Flare Web-based help.
  • Streamline documentation build process using MadCap Flare and build scripts to reduce build time from 12 hours to 20 minutes.
  • Train new technical writer in basics of technical publications, document library, MadCap Flare usage and publication processes.
  • Use MadCap Flare to author and publish all updates/revisions to the company's web- based Agile Online Help system.
  • Developed methodology for single sourcing Help system content using Microsoft Word and MadCap Flare during authoring and review cycles.
  • Worked on several home security system user guides, manuals and documents using MadCap Flare v8 authoring tool.
  • Created help and user guide content for risk management analysis software using MadCap Flare and Capture.
  • Designed and re-engineered style sheets in MadCap Flare and templates in Adobe FrameMaker for documentation department.
  • Work with a small team of writers to write and maintain documentation for MadCap Flare.
  • Provided face-to-face, on sight training at the client's request on Madcap Flare Software.
  • Designed online help systems in Madcap Flare for population and provider health care monitoring products.
  • Imported User Guide from Microsoft Word to Madcap Flare, including all post-import processing.
  • Design software to merge Visual Studio API Unity 3D documentation and Madcap Flare content.
  • Created new documentation set for the Web-based critical care information system using MadCap Flare.
  • Managed documentation in TFS and Madcap Flare and coordinating shared efforts with team members.
  • Used expert knowledge to instruct teams on how to use Madcap Flare and Subversion.
  • Used MadCap Flare for all end user documentation being converted to online Help.

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43. Technical Support

low Demand
Here's how Technical Support is used in Senior Technical Writer jobs:
  • Provided laboratory personnel with technical support creating new/modified text/illustrations, maintaining database, and organizing/standardizing publication activity/policy.
  • Restructured and revised product documentation from engineering, technical support, product management, quality assurance, and curriculum development feedback.
  • Transformed difficult technical information into easy-to-use documentation for business users in order to reduce calls to technical support.
  • Reverse-engineered a VB.NET interface that allowed the Technical Support group to identify customer serial numbers.
  • Researched and compiled technical support documentation and distributed to banks for federal audit verification.
  • Interviewed Product and Technical Support personnel for technical information and operating and service instructions.
  • Interacted extensively with related departments including Engineering, Marketing, and Technical Support.
  • Provided advanced technical support to users for a complex benefits administration system.
  • Provided technical support to global civil engineering and architectural engineering customers.
  • Developed user and technical support training for the Application Retirement Program.
  • Provided customer support including training and phone technical support.
  • Produced documentation for technical support and end user VoIP hardware
  • Developed documentation strategies with product management and technical support.
  • Provided technical support and administrative assistance to customers worldwide.
  • Collaborated with Technical Support to improve documentation usability.
  • Managed staff of five technical support representatives.
  • Supervised writers and technical support personnel.
  • Enabled ship updates by cataloging current component manufacturers, company contacts, model numbers, and the availability of technical support.
  • Interpreted specifications, prints, and other engineering source data to provide contractor technical support to Air Force personnel.
  • Provide technical support for Acrobat and Publication issues as well as editing, and writing services as requested.

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44. Sdlc

low Demand
Here's how Sdlc is used in Senior Technical Writer jobs:
  • Analyzed technical documentation to determine completion and consistency throughout the related documentation for complete Software Development Life Cycles (SDLC).
  • Established management and support of requirements identification and documentation for ITLM/SDLC phases for KITT development project.
  • Participated in software development life cycle (SDLC) meetings as documentation team representative
  • Created formalized SDLC documentation to increase IT productivity and visibility within the organization.
  • Assisted with migrations and development efforts, following government-mandated SDLC processes.
  • Composed documentation for Electronic Visitor Database System through entire SDLC.
  • Incorporated SDLC methodology to gain information and approval.
  • Scheduled and supervised SDLC documentation for five applications.
  • Analyzed and wrote detailed SDLC IS systems documentation, clinical mobile web applications, business operations, shipping, and delivering.
  • Assured that all documents conformed to the standards and requirements of the Information Technology System Manager using the SDLC method.
  • Developed process models, risk and control matrices, and PM and SDLC work product templates and examples.
  • Implemented Quality Gates or Quality Checkpoints as part of the Software Development Life Cycle (SDLC).
  • Planned, developed, and maintained technical documentation using Systems Development Life Cycle (SDLC) methodology.
  • Worked within the Software Development Life Cycle (SDLC) in an Agile software development environment.
  • Managed SDLC activities such as meeting minutes, requirements reviews, change requests, documenting features.
  • Lead documentation specialist for more than 70+ required SDLC documents for large new elections systems project.
  • Created documentation for SDLC (Systems Development Life Cycle) documentation for the software engineering department
  • Provided thorough, SLM/SDLC Document technical writing for FAA ATO ACT in an Oracle/Java/ColdFusion environment.
  • Managed SLM/SDLC document projects for FAA KITT Development Team under the FAA NISC II program.
  • Prepare SDLC documentation for E-Grants System that tracks grant funding and expenditures for DOL.

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45. Unix

low Demand
Here's how Unix is used in Senior Technical Writer jobs:
  • Interpret Unix/Linux command language to review and determine accuracy of instructions and scenarios included in documentation.
  • Designed and developed on-line, context-sensitive help for Windows and UNIX based information technology management software.
  • Designed and implemented on-line help facility for UNIX/Oracle-based minicomputer application.
  • Updated documents for Unix-based server applications.
  • Provided design documentation for software written in C and C++ on a UNIX platform with a Visual Basic front end GUI.
  • Redeveloped UNIX reference pages (man pages), converting from paper to online (SGML) using AdeptEditor.
  • Set up and maintained the company's two servers and 30+ PC, Macintosh and UNIX workstations.
  • Position required knowledge of multiple platforms and operating systems including MS-DOS, Windows, and UNIX.
  • Researched, designed, and wrote on-line help for the BEST/ I for UNIX product family.
  • Led team to deliver the first simultaneous release of the product stack across UNIX platforms.
  • Established and documented build procedures and compiled software loads in both Windows NT and UNIX.
  • Researched, wrote, and managed customer documentation for a POSIX-compliant real-time UNIX system.
  • Created UNIX shell and Java Swing routines to facilitate data testing and database parsing.
  • Designed and wrote the BEST/1 for UNIX and BEST/1 for OpenVMS Product Family Tutorials.
  • Performed C++ / UNIX - based command line interface (CLI) verification.
  • Documented Cisco IOS, Microsoft Windows, and UNIX environments and network configurations.
  • Archived documents using a UNIX-based CVS program and also Perforce version control application.
  • Included daily interface with software developers writing in a UNIX and NT environment.
  • Managed UNIX back-end, flashed my own hardware, and managed bug process.
  • Researched, designed, and wrote for UNIX and Linux operating systems.

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46. Design Documents

low Demand
Here's how Design Documents is used in Senior Technical Writer jobs:
  • Coordinated and delivered internal training sessions while authoring functional and detail design documents as well as end-user documentation.
  • Developed/Wrote/Edited Software Development Life Cycle Documentation including Functional Requirements, Design Documents, and System Subsystem Specification.
  • Researched and analyzed complex technical specifications and engineering design documents to determine new hardware and software features.
  • Researched and gathered information from product specifications, technical design documents, interviews and team meetings.
  • Elicited content from subject matter experts, interdepartmental sources and engineering design documents/specifications.
  • Gathered and analyzed technical information from design documents and daily scrum meetings.
  • Transform customer's business requirements into system architecture and software design documents.
  • Work independently reviewing design documents and specifications for documentation updates.
  • Updated/modified flow charts and other design documents as necessary.
  • Researched requirements and design documents for content.
  • Edited software architecture and design documents.
  • Prepare systems requirements and design documents.
  • Created original user manuals, design documents, help files, and HTML pages for a broad range of telecommunications-related projects.
  • Conceived and conducted a user analysis of design documents whose structure and format had not changed in over 10 years.
  • Produced Master Project Plan documents, Engineering and design documents, Deployment documents, and Test design and results documents.
  • Created design documents for writing projects, providing requirements analysis and project planning for new and ongoing technical writing projects.
  • Created high-level design documents, from JIRA input, for the major components of the Enterprise Messaging Archive Validation Platform.
  • Edited and word processed Software Users Manuals, Training Documents, Database Design Documents in accordance with MIL-STD-2167A and MIL-STD-498.
  • Produced proposals, white papers, web pages and design documents for the company's Information Technology Consulting Services.
  • Edited and reformatted over 300 Customer Requirements Documents, High-Level and Low-Level Design documents, and White Papers.

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47. Documentation Projects

low Demand
Here's how Documentation Projects is used in Senior Technical Writer jobs:
  • Managed all documentation projects, including meeting with department managers and project managers to identify documentation needs and schedule resources accordingly.
  • Managed multiple concurrent documentation projects, coordinating analyst, developer and software tester input and meeting project managers' schedules.
  • Manage documentation projects for the Managed Security Services Compliance division of Verizon Business within the security guidelines of the company.
  • Participated in Writing Services transition from using Adobe FrameMaker to MadCap Flare single-sourcing software for all documentation projects.
  • Manage a variety of long-term documentation projects while consistently receiving high marks in all quarterly business reviews.
  • Collaborated with engineers to test software and worked with sales representatives to coordinate and complete documentation projects.
  • Worked closely with Regulatory department on all documentation projects to ensure that documentation met regulatory requirements.
  • Performed version control of document revisions and allocated staff and resources for future documentation projects.
  • Managed documentation projects and writing teams to produce accurate and timely documentation and online help.
  • Managed software development, process improvement, and documentation projects for internal Cisco project teams.
  • Developed documentation project plans and associated communication documents and reported ongoing documentation projects and initiatives.
  • Managed multiple documentation projects simultaneously and supervised other writers, graphic designers, and editors.
  • Collaborated with subject matter experts, reviewers, and other contributors to documentation projects.
  • Coordinated multiple documentation projects simultaneously, aggressively meeting project milestones while managing budget constraints.
  • Assessed requirements, generated project timescales, and assumed sole ownership of documentation projects.
  • Managed technical documentation projects from development of initial project plan through final production.
  • Supervised four technical writers working on multiple online help systems and documentation projects.
  • Coordinated all documentation projects for software engineers and performed QA for software developers.
  • Managed several documentation projects for enterprise, home, and telecommunications provider customers.
  • Co-managed all documentation projects and documentation distribution with another Senior Technical Writer.

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48. Configuration Management

low Demand
Here's how Configuration Management is used in Senior Technical Writer jobs:
  • Program Document Control/Configuration Management Specialist.
  • Submitted the completed documents for review to Security and database administrators for approvals, and informed configuration management of the approval.
  • Provided document configuration management, writing, editing, format design and implementation, graphic design for Intelligence Community projects.
  • Maintained configuration management for project documentation set, including creating and tracking baselines for all documents and figures.
  • Coordinated the development, source/version control, integration, and delivery of online documentation with Configuration Management.
  • Supported the configuration management of COTS-controlled items and licenses, participated in review boards.
  • Provided document control and configuration management processes through Perforce, the configuration management tool.
  • Tracked changes and activities using Perforce central file repository and configuration management tool.
  • Worked with the Configuration Management person to write a Configuration Management Guide.
  • Verified and validated NAV AIR instructions/content for version/change control and configuration management.
  • Performed configuration management activities for the documentation related to both projects.
  • Provided leadership on SES's Configuration Management Board in developing processes.
  • Established standard procedures for configuration management of presentations and CBOK files.
  • Created and updated the system development and configuration management plans.
  • Perform configuration management of artifacts in IBM Rational ClearCase.
  • Perform configuration management of artifacts in Perforce and SharePoint.
  • Created and maintained basic configuration management of the manuals.
  • Enhanced and standardized document configuration management across the branch.
  • Maintained documentation in configuration management (CM) library.
  • Use Configuration Management Systems for manual revision control.

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49. Captivate

low Demand
Here's how Captivate is used in Senior Technical Writer jobs:
  • Designed online Captivate tutorials and training materials for lab personnel and internal software users to ensure an efficient learning environment.
  • Developed interactive, web-based training using digital video, Adobe Flash and Captivate for product software operation and hardware installation.
  • Used Adobe Captivate to author complex computer-based training lessons that included demonstration, simulation and quizzing.
  • Designed and developed interactive training using Captivate to assist users in learning software features.
  • Analyzed training effectiveness identified and communicated potential improvement opportunities using Captivate Quiz manager.
  • Developed Web-based end-user documentation for the Human Resources module using Adobe Captivate.
  • Documented procedures and produced Captivate training materials based on the procedures.
  • Created Adobe Captivate interactive demonstrations which increased product accessibility and sales.
  • Developed content for Technology Training department using Adobe Captivate.
  • Designed and created instructional modules in Captivate.
  • Created demonstration videos using Adobe Captivate.
  • Created application demos using Adobe Captivate.
  • Created online tutorials using Captivate.
  • Created and updated user guides, Getting Started Cards, PowerPoint presentations, on-line tutorials (using Captivate2) and handouts.
  • Created videos for distribution by manipulating and matching recorded audio files with MS PowerPoint slides using Adobe Captivate.
  • Edited, formatted, standardized, and made changes to written materials using Captivate's text-to-speech functionality.
  • Edited peer material and mentored junior team members in instructional design, writing, and Captivate.
  • Used Captivate to capture on-screen interaction with the software and demonstrate how to perform certain tasks.
  • Created storyboards, demos, and try-it modules of QHSE software for TransOcean using Adobe Captivate.
  • Created training modules using Adobe Captivate and trained writers on the use of new online manuals.

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50. Training Manuals

low Demand
Here's how Training Manuals is used in Senior Technical Writer jobs:
  • Communicated software release information; edited software training manuals and release notes.
  • Conducted usability testing of claims processing and general software training manuals.
  • Designed and created concise training manuals and customer support documentation.
  • Created self-study training manuals for veterinary bar coding application.
  • Prepared engineering documentation for training manuals.
  • Integrated technical material into training manuals.
  • Develop appropriate training materials for client training, including PowerPoint presentations, training manuals, learning labs, and videos.
  • Selected accomplishments: * Designed Documentation Program from inception, including training manuals, matrices, tools and operations procedures.
  • Develop hardware/software user, technical and training manuals for the Government Services industry (specifically USPS and NYS Medicaid).
  • Researched, wrote and updated user and training manuals for the SecureWAN, SecureLAN, and SecureAccess products.
  • Developed online help files and technical training manuals for behavioral health software program customers and for deployment team.
  • Designed and wrote two training manuals for a newly-developed HVAC duct insulation system, including photographs and testing.
  • Imported illustrations into Training Manuals using Auto Cad revision 12 and 13, and Adobe Photo Shop.
  • Created online Help and also produced print version of RMS Training Manuals used in nationwide training.
  • Developed and created user documents, marketing materials, and training manuals for clients nationwide.
  • Write, edit, proof, and format end-user training manuals and quick reference materials.
  • Planned, developed, edited technical documents, training manuals, processes and procedures.
  • Developed and edited materials for user guides, training manuals, and video tutorials.
  • Used InDesign and MS Word to write and revise existing training manuals and procedures.
  • Edited Epic System Training Manuals for clinic, hospital, and operating room personnel.

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20 Most Common Skill for a Senior Technical Writer

Online Documentation14.2%
Framemaker7.4%
Technical Documentation6.6%
Visio5.9%
Sharepoint5.6%
Subject Matter5.2%
Release Notes4.9%
SME4.5%

Typical Skill-Sets Required For A Senior Technical Writer

RankSkillPercentage of ResumesPercentage
1
1
Online Documentation
Online Documentation
9.2%
9.2%
2
2
Framemaker
Framemaker
4.8%
4.8%
3
3
Technical Documentation
Technical Documentation
4.3%
4.3%
4
4
Visio
Visio
3.8%
3.8%
5
5
Sharepoint
Sharepoint
3.7%
3.7%
6
6
Subject Matter
Subject Matter
3.3%
3.3%
7
7
Release Notes
Release Notes
3.2%
3.2%
8
8
SME
SME
2.9%
2.9%
9
9
Technical Manuals
Technical Manuals
2.9%
2.9%
10
10
Html
Html
2.9%
2.9%
11
11
Training Programs
Training Programs
2.8%
2.8%
12
12
User Manuals
User Manuals
2.7%
2.7%
13
13
Robohelp
Robohelp
2.7%
2.7%
14
14
Adobe Photoshop
Adobe Photoshop
2.4%
2.4%
15
15
Powerpoint
Powerpoint
2.3%
2.3%
16
16
XML
XML
2.2%
2.2%
17
17
API
API
2.2%
2.2%
18
18
Project Management
Project Management
2.2%
2.2%
19
19
Suite
Suite
2.2%
2.2%
20
20
Web Content
Web Content
2.1%
2.1%
21
21
Business Requirements
Business Requirements
2.1%
2.1%
22
22
User Interface
User Interface
1.9%
1.9%
23
23
End-User Documentation
End-User Documentation
1.9%
1.9%
24
24
Technical Writers
Technical Writers
1.8%
1.8%
25
25
PDF
PDF
1.7%
1.7%
26
26
QA
QA
1.6%
1.6%
27
27
Installation Guides
Installation Guides
1.5%
1.5%
28
28
Technical Publications
Technical Publications
1.4%
1.4%
29
29
Adobe Acrobat
Adobe Acrobat
1.4%
1.4%
30
30
Intranet
Intranet
1.4%
1.4%
31
31
Snagit
Snagit
1.1%
1.1%
32
32
Wiki
Wiki
1.1%
1.1%
33
33
Software Development
Software Development
1.1%
1.1%
34
34
ISO
ISO
1.1%
1.1%
35
35
Quick Reference Guides
Quick Reference Guides
1%
1%
36
36
Product Documentation
Product Documentation
1%
1%
37
37
Internet
Internet
1%
1%
38
38
Software Products
Software Products
0.9%
0.9%
39
39
RFP
RFP
0.9%
0.9%
40
40
Software Documentation
Software Documentation
0.9%
0.9%
41
41
Dita
Dita
0.9%
0.9%
42
42
Madcap Flare
Madcap Flare
0.9%
0.9%
43
43
Technical Support
Technical Support
0.9%
0.9%
44
44
Sdlc
Sdlc
0.8%
0.8%
45
45
Unix
Unix
0.8%
0.8%
46
46
Design Documents
Design Documents
0.8%
0.8%
47
47
Documentation Projects
Documentation Projects
0.8%
0.8%
48
48
Configuration Management
Configuration Management
0.8%
0.8%
49
49
Captivate
Captivate
0.8%
0.8%
50
50
Training Manuals
Training Manuals
0.8%
0.8%

16,216 Senior Technical Writer Jobs

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