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  • Transmission and Driveline Technical Specialists/ Senior Technical Specialists/Technical Fellows

    FCA Us LLC 4.2company rating

    Senior technician specialist job in Auburn Hills, MI

    The candidate will be global technical lead within their technical expertise and technical domain for the conventional and hybrid automatic transmissions and driveline systems product design and release center. A qualified candidate will have experience in these sought-after technical domains with strong expertise in: Structures & castings Hydraulics and lubrication Transmission architecture Hypoid gears Differential and driveline disconnect systems Fastened joint and fastening techniques Bearings & rolling and sliding elements Transmission and driveline components material properties Gears/splines design and dual mass flywheel dampers The Candidate will be the subject matter technical expert and lead technical solutions in their field of expertise to ensure the best technical and economic positioning of the company in relation to the competition and contribute to the prospective vision of the field of expertise The technical specialist will own the technical performance requirements and KPIs for their field of expertise and technical domain including development of innovative technical solutions. The following duties will be required: Ensure the technological intelligence for their area of expertise, lead and ensure technical roadmap competitive advantages, represent and lead technical forums and decision-making bodies when necessary, will lead the management and sharing of knowledge through teaching in their field of expertise (knowledge capitalization documents, internal network coordination, etc.) and train colleagues and the specialists in their technical field of expertise. The candidate will also own the best practices in their field of expertise and the final signoff of designs within their technical domain, contribute to or put forward the technical policy for their specific field of expertise. The skills are recognized in their field of expertise and their advice and opinions have a bearing on technical choices in their field of expertise. The candidate will lead key quality and warranty root cause analysis and corrective action task force teams, actively contribute to the network of expertise and organize internal conferences and communications for their field of expertise and the work may be published in scientific/specialist magazines and/or external communications and will participate in bodies at national level or international level, where relevant (standardization, professional) Responsibilities: Lead and ensure key components design best practices, lessons learned, continuous improvements and system performance functional objectives are followed, met and integrated into product design release process Lead technical infrastructure lead for key components, documentation, specifications, requirements definitions and drawing signoffs for key supplied components Lead and/or support all engineering or manufacturing topics needing this domain expertise. Promote intellectual property identification and development Coaching, training and mentoring less experienced engineers
    $92k-112k yearly est. 3d ago
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  • Transmission and Driveline Technical Specialists/ Senior Technical Specialists/Technical Fellows

    Stellantis

    Senior technician specialist job in Auburn Hills, MI

    The candidate will be global technical lead within their technical expertise and technical domain for the conventional and hybrid automatic transmissions and driveline systems product design and release center. A qualified candidate will have experience in these sought-after technical domains with strong expertise in: Structures & castings Hydraulics and lubrication Transmission architecture Hypoid gears Differential and driveline disconnect systems Fastened joint and fastening techniques Bearings & rolling and sliding elements Transmission and driveline components material properties Gears/splines design and dual mass flywheel dampers The Candidate will be the subject matter technical expert and lead technical solutions in their field of expertise to ensure the best technical and economic positioning of the company in relation to the competition and contribute to the prospective vision of the field of expertise The technical specialist will own the technical performance requirements and KPIs for their field of expertise and technical domain including development of innovative technical solutions. The following duties will be required: Ensure the technological intelligence for their area of expertise, lead and ensure technical roadmap competitive advantages, represent and lead technical forums and decision-making bodies when necessary, will lead the management and sharing of knowledge through teaching in their field of expertise (knowledge capitalization documents, internal network coordination, etc.) and train colleagues and the specialists in their technical field of expertise. The candidate will also own the best practices in their field of expertise and the final signoff of designs within their technical domain, contribute to or put forward the technical policy for their specific field of expertise. The skills are recognized in their field of expertise and their advice and opinions have a bearing on technical choices in their field of expertise. The candidate will lead key quality and warranty root cause analysis and corrective action task force teams, actively contribute to the network of expertise and organize internal conferences and communications for their field of expertise and the work may be published in scientific/specialist magazines and/or external communications and will participate in bodies at national level or international level, where relevant (standardization, professional) Responsibilities: Lead and ensure key components design best practices, lessons learned, continuous improvements and system performance functional objectives are followed, met and integrated into product design release process Lead technical infrastructure lead for key components, documentation, specifications, requirements definitions and drawing signoffs for key supplied components Lead and/or support all engineering or manufacturing topics needing this domain expertise. Promote intellectual property identification and development Coaching, training and mentoring less experienced engineers
    $74k-108k yearly est. 3d ago
  • DRE Senior - Driveline & Axle 1431643

    Brightwing

    Senior technician specialist job in Auburn Hills, MI

    The Design and Release Engineer (DRE) Driveline & Axle Product Release Center acts as the owner of assigned driveline & axle components (e.g. Axles, RDM, PTU, T-Case, prop shaft, half shaft, brackets, etc.). Executes product design, analysis, release and testing per technical infrastructure and PCPC (the “how”). Requirements: 5 years experience minimum Bachelor of Mechanical/ Mechatronics/Electrical Engineering degree or similar 2 years of experience in the automotive industry or product engineering design, validation and engineering projects development with OEM and/or tier(n) suppliers. OR a high potential College graduate with good knowledge about Automotive industry and driveline/Axles components / subsystems. Thorough understanding of vehicle functions and general vehicle architecture Understanding of typical automotive manufacturing and quality processes Advanced English language skills 90% (Read and Write). Proficient with MS Office. Knowledge, Skills, and Abilities Leadership, organization, planning, decision making, and strategic thinking skills. Ability to navigate complex stakeholder relationships and uncertainty and effect lasting change through effective communication and experience. Proactive, Learning, self-driven, Teamwork oriented. Efficient work under pressure and high communication skills. Training in problem solving techniques. Must be able to manage multiple complex projects simultaneously. Must be able to lead and manage Suppliers. Some travel required to Supplier and Corporate Engine/Transmission / Vehicle Assembly Plants -- including USA, Canada & Mexico, or Europe / Asia. Assembly and computer aided design (NX / CATIA). Experience with Design Failure Mode & Effects Analysis (DFMEA). Experience with Design Verification Plan & Report (DVP&R) Experience with Geometric Dimensioning and Tolerancing (GD&T) Preferred Qualifications Master's degree in mechanical/ Mechatronics/Electrical Engineering highly desired Green/Black Belt in Shainin or DFSS Experience in transmission, driveline & axles or related area Knowledge of Systems and/or products a plus CAE/CFD experiences with Powertrain structures Experience with the fundamentals of CAN communications Experience with electric motors for automotive applications Knowledge of Casting and Injection Molding processes. Other languages: Italian or French
    $74k-108k yearly est. 60d+ ago
  • Sr. MiPage PM

    Ask It Consulting

    Senior technician specialist job in Lansing, MI

    Ask IT Consulting Inc, backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owned enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. ASK IT consulting is an equal opportunity employer, which is a global staffing, consulting and technology solutions company, offering industry-specific solutions to fortune 500 clients and worldwide corporations. Job Description Position: Sr. MiPage PM Location : Lansing, MI 48909 Duration: 7 months Position Description • The Department of Technology Management and Budget, (DTMB) the Center for Shared Solutions, (CSS) is looking to contract a single Project Manager. This person will serve as a Project Manager, providing project management and business analysis services for Mobile projects. This Project Manager will work with both State of Michigan and Contractual Resources in on-going development of the MiPage downloadable application, as well as overseeing the redesign of existing web applications into Responsive Design. • Some day and overnight travel will be required on an as needed basis. This person will serve as a Project Manager, providing project management and business analysis services for two key initiatives, MiPage and Mobile Transformation. Primarily this Project Manager will manage the on-going development of the MiPage downloadable application, working with both State of Michigan and Contractual Resources, and will oversee the redesign of existing Web Applications to Responsive Design. • This project manager will manage the lifecycle of the project from beginning to end. These responsibilities include: a. Develop the management of scope, time, cost, communication, quality, and risk for each individual project. b. Provide guidance and support to DTMB/CSS and customers in their understanding of the project management best practices and discipline for the project. c. • Communicate the agency vision and customer needs to the project team. d. Provide overall support to the project team members. This will include planning and coordinating State and contractual information technology (IT) staff to meet the customers' needs along with complying with DTMB development standards. Specialists. e. • The work will include the design and implementation of project plans, technical documents, and oversight of schedules and review/approval of status reports, deliverables and invoices for each project worked on • Skills Required PM Skills both Waterfall & Agile • Skills Preferred PM Skills both Waterfall & Agile Certified Scrum Master Certified Agile • Experience Required 10 yrs PM experience • Experience Preferred 10 yrs experience as certified PMP • Education Required BS and or Masters in computer science or related field • Education Preferred BS or Masters in computer science or related field Skills Required exp Candidate exp Last used Project Management 10 Years Managing SW Dev Proj 10 Years PMP Certified Scrum Master Certified Agile Bachelors Computer Sci Master's Computer Sci Additional Information For immediate consideration feel free to call me at ************ Ext- 4380 . If you would prefer, shoot me an email at [email protected]
    $73k-108k yearly est. 60d+ ago
  • Senior Specialist, Controlling Main System Teams

    Scout Motors

    Senior technician specialist job in Novi, MI

    Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again. But Scout is more than just a brand, it's a legacy steeped in a culture of exploration, caretaking, and hard work. The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn't been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements - an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range. At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion. Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now! What you'll do Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following: Monitor VSI (forecasted status) vs. target related to total product business case per main system and streamline financial reporting and analyses to teams Leverage data to highlight key areas where business can reduce costs Identify process inefficiencies or bottlenecks in main system decision making processes Decision making value of up to 1M amount Conduct product business case calculations and steer discussions to address financial concerns and recommendations for implementation Ensure project decisions are delivered on-time to meet product development process (PEP) timing guidelines for on-time SOP delivery Work with cross-functional teams to manage product development targets, ensuring adherence to target constraints Support return on sales calculation for product portfolio by collecting business unit input according to milestone timing Prepare working packages for finance related topics because of main system discussions Administration of main controlling system FAKIS Central contact to VW AG IT administration Conduct ad-hoc scenarios upon request for strategic topics Location & Travel Expectations: This role will be based out of the Scout Motors location in Novi, Michigan, United States. The responsibilities of this role require daily attendance in office with in-person meetings and events regularly. Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time. Travel: Domestic and international travel required, approximately 10% of the time. Valid driver's license required. Passport required. What you'll bring We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You'll be comfortable with change and flexible in a fast-paced, high-growth environment. You'll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: Education/Certifications: A bachelor's degree in finance, engineering, or a related technical field. Years of Experience: 8+ years of experience in a manufacturing or automotive environment, preferably in a Finance role. Communication: Strong written and verbal communication skills Finance or other relevant experience (Project Steering, Engineering, Purchasing, Production, etc.) Ability to accurately compile, translate, and present financial information in a clear concise manner, often in PowerPoint, to leadership and a broad audience including non-finance professionals Implement a solution-oriented approach for main project issues through cross-functional collaboration Strong analytical and data visualization skill (Excel advanced proficiency, including but not limited to: financial modeling, macro generation, business case evaluation, scenario & sensitivity analysis and PowerBI) Knowledge of business process management and organization Knowledge of automotive technology and market (component cost, production, market trends and strategies, automotive process knowledge, cost market strategy, portfolio strategy) Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc. Ability and willingness to travel domestically and internationally as required, approximately 10% of the time. Valid driver's license required. Passport required What you'll gain The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting - with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights: Competitive insurance including: Medical, dental, vision and income protection plans 401(k) program with: An employer match and immediate vesting Generous Paid Time Off including: 20 days planned PTO, as accrued 40 hours of unplanned PTO and 14 company or floating holidays, annually Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave Pay Transparency This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent. Initial base salary range = $100,000.00 - $125,000.00 Internal leveling code: IC8 Notice to applicants: Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records. Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance. Residing in New York City: This role is not eligible for remote work in New York City. Equal Opportunity Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout Motors is committed to compliance with all applicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.
    $100k-125k yearly Auto-Apply 1d ago
  • Multi-Cert NDT Level II (MT/PT/UTT)

    Rockwood 4.3company rating

    Senior technician specialist job in Rochester, MI

    Acuren is currently recruiting for Multi-Cert NDT Level II Technicians (MT/PT/UTT/) for operations in Detroit, MI and surrounding areas. THIS WILL BE CALLOUT/TRAVEL POSITION. (Environments will be Corn/Agricultural, Chemical, Pulp & Paper, Gas Plants and Pharmaceuticals.) SIGN ON BONUS AND RELOCATION ASSISTANCE FOR QUALIFIED APPLICANTS. Responsibilities Set up and calibrate nondestructive testing equipment Conduct tests to ensure quality or detect discontinuities (defects) using NDT methods of inspection Establish techniques for proper examination of objects under inspection, ensuring strict adherence to safety regulations Apply testing criteria in accordance with applicable specifications or standards and evaluate results Interpret radiographs, cathode ray tube (CRT) or digital readouts, conductivity meters and visual indicators Organize and report test results Perform specialized inspections May instruct and supervise others Perform other job-related tasks as assigned by management Requirements High School Diploma or equivalent Some college preferred Certified Level II MT/PT/UTT Technical background in NDT methods and procedures Demonstrated ability to effectively perform assigned NDT tasks and interpret results of inspections Knowledge of NDT equipment Experience in report writing Benefits Competitive salary Medical, dental, vision, and supplemental insurance 401K Plan Paid Holidays Paid Time Off Company Overview Acuren is a trusted, single source provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructures. Committed to delivering a Higher Level of Reliability , Acuren provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE/NDT, failure analysis, rope access, materials engineering, field engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring services. Our work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries. Acuren employs over 4,000 dedicated professionals supporting the mechanical integrity and inspection programs of the world's largest industrial segments. Acuren is a market leader. Our formula for success is straightforward: be capable locally, with certified and well-equipped personnel supported by trained, experienced leaders. Continuing to build on a strong heritage of safety, quality and professionalism, Acuren strives to maintain incident free work environments, pursues advanced technical developments, and supports reliability programs that are valued by clients and employees. #LI-BE1
    $93k-122k yearly est. Auto-Apply 13d ago
  • Senior Technical Specialist - Embedded Cybersecurity & Diagnostics

    A123 Systems 4.8company rating

    Senior technician specialist job in Novi, MI

    A123 Systems, LLC is a leading developer and manufacturer of advanced lithium-ion battery technologies and energy storage systems. Our solutions serve a wide range of applications, from traditional automotive batteries to utility-scale and commercial & industrial (C&I) energy storage. Committed to safety, longevity, and energy efficiency, A123 delivers high-performance battery technology solutions with a strong commitment to grow and serve our customers, industry requirements with the goal to make the Air Cleaner. Job Overview We are seeking an experienced Diagnostics & Cybersecurity Expert to interface with automotive OEMs and subject matter experts (SMEs) to define systems and software-specific requirements. Additionally, this role will support residential, commercial, and industrial projects related to communications and cybersecurity across the company's Energy Storage product portfolio. The ideal candidate will possess deep technical expertise in communications, diagnostics and cybersecurity, along with a strong understanding of testing methodologies to assist software developers in validating feature implementations. Key Responsibilities Collaborate with OEMs and internal teams to define systems and software requirements for automotive diagnostics and cybersecurity. Support residential, commercial, and industrial projects within the Energy Storage sector, ensuring robust communications and cybersecurity strategies. Ensure alignment of diagnostics strategies with industry standards and OEM-specific protocols. Assist software developers in testing and validating diagnostics & cybersecurity features, ensuring compliance with best practices. Conduct hands-on testing using industry-standard tools such as CANalyzer, CANoe, DBC File Editor, PDX/ODX Editor, CDD File Editor, and Diva diagnostic testing tool, as well as any other relevant software. Support cybersecurity risk assessments for energy storage solutions, ensuring compliance with communication security protocols. Establish secure data transmission methodologies for connected systems in both automotive and energy storage applications. Work cross-functionally with engineering teams to optimize system architecture for scalability and cybersecurity hardening. Ensure compliance with automotive cybersecurity standards (such as ISO/SAE 21434) and energy storage security protocols. Stay up to date with emerging cybersecurity threats across both automotive and energy storage industries, proactively contributing to risk mitigation strategies. Required Qualifications Bachelor's or Master's degree in Electrical Engineering, Computer Science, Automotive Engineering, or related fields. 8+ years of experience in automotive diagnostics and cybersecurity, preferably within OEM or Tier 1 supplier environments. Strong expertise in automotive communication protocols (CAN, LIN, Ethernet, FlexRay). Proficiency in standard testing tools, including CANalyzer, CANoe, DBC File Editor, PDX/ODX, and CDD File Editor. In-depth knowledge of automotive cybersecurity principles, including secure communication, key management, cryptographic protocols, and threat modeling. Experience with embedded systems development, diagnostics messaging, and cybersecurity hardening techniques. Excellent communication and collaboration skills to work effectively with OEMs, SMEs, and internal engineering teams. Strong problem-solving and analytical abilities to identify vulnerabilities and optimize diagnostic implementations. Fluency in both English and Chinese to facilitate communication with the corporate office in China. Preferred Qualifications: Familiarity with AUTOSAR Diagnostics Stack and cybersecurity integration. Knowledge of ISO/SAE 21434 automotive cybersecurity standards and energy storage communication protocols. Hands-on expertise in penetration testing and secure system architectures for connected environments. Prior experience supporting vehicle-level validation and energy storage cybersecurity assessments.
    $81k-100k yearly est. 60d+ ago
  • Technician Specialist Sr Chem

    Huntsman 4.8company rating

    Senior technician specialist job in Auburn Hills, MI

    Testing Services Supervisor Huntsman is seeking a Testing Services Supervisor supporting the Polyurethanes Division located in Auburn Hills, Michigan. This position will report to the Technology & Innovation Director. Job Scope The Testing Services Supervisor is responsible for managing the overall operation and administration of laboratory testing services at the Auburn Hills location. This role supports product development and customer service efforts through wet chemical testing and mechanical property testing of polyurethane materials, while ensuring compliance with A2LA and ISO 9001 accreditation requirements. The position plays a critical role in integrating laboratory services into the broader Polyurethanes development organization and adapting capabilities to evolving business needs. In summary, as the Testing Services Supervisor, you will: Lead and manage the daily activities of the testing services team (approximately 5 technicians), ensuring samples are tested according to defined standards and timelines. Ensure full compliance with company, site, business, and safety policies, including Ethics, Training, Hazard Assessment, and Incident Investigation. Manage the operation of the physical and chemical testing laboratories in accordance with A2LA and ISO 9001 accredited procedures. Maintain and successfully pass accreditation audits for A2LA and ISO 9001. Prepare monthly and annual reports on workflow volume, laboratory capacity, and utilization. Establish and execute an annual continuous improvement plan. Expand and implement new testing capabilities to meet evolving product development requirements. Collaborate globally with other Huntsman laboratories to share best practices and harmonize testing methodologies. Evaluate, propose, and manage the acquisition of capital equipment in line with approved budgets. Administer the Testing Services annual budget and control laboratory expenses. Develop and execute plans to ensure timely completion of testing programs and test development activities. Qualifications You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. The candidate must have an unrestricted right to work for Huntsman in the United States. Minimum Qualifications Education required Bachelor of Science degree or equivalent combination of education and experience. Experience 15+ years of hands-on experience with physical property testing and analytical chemistry testing equipment and procedures. Demonstrated subject matter expertise in laboratory testing capabilities. Proven experience maintaining A2LA and ISO 9001 accreditations, including successful audit management. Skills and Knowledge Strong leadership and people management skills with the ability to direct and motivate technical teams. Excellent verbal and written communication skills to effectively interact with internal customers, peers, and leadership. Strong organizational skills with the ability to manage multiple simple and complex activities simultaneously. Ability to plan, coordinate, and prioritize laboratory activities to meet business and customer needs. Effective problem-solving and continuous improvement mindset. Strong collaboration and negotiation skills across technical and functional teams. Preferred Qualifications Experience working in a global laboratory network environment. Prior involvement in laboratory method development and standard harmonization. Experience managing capital equipment projects and laboratory expansion initiatives. Working Environment Laboratory-based role requiring regular presence in physical and chemical testing labs. Interaction with testing equipment and materials in a controlled laboratory environment. Standard office and laboratory working hours, with flexibility to support business and operational needs. Huntsman is proud to promote equal opportunity in the workplace All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, disability, age, or any other protected characteristic. All unsolicited resumes presented by recruitment agencies are treated as pro bono information or service and will not be compensated. Huntsman is aware of scams involving fraudulent job offers. We do not make job offers until after a candidate has submitted a job application and has participated in an interview. Please be advised that any job offer that requires payment or requires you to deposit a check is likely a scam. If you have questions about any open positions at Huntsman or Rubison, please visit our Careers website at ******************************************** Additional Locations:
    $90k-109k yearly est. Auto-Apply 1d ago
  • Senior CRT Specialist

    Midland Credit Management 4.5company rating

    Senior technician specialist job in Troy, MI

    Applicants must have current authorization to work in the United States on a full-time basis. The Senior CRT Specialist is responsible for investigating consumer complaints and providing company responses to regulatory complaints and other escalated matters. This role analyzes facts and prepares documents that meet internal and external deadlines and company quality standards. The Senior CRT Specialist must have an ability to understand complex consumer issues and company processes, conduct root cause analysis, and appropriately document company records. The Senior CRT Specialist must identify and escalate concerns and articulate findings in a clear and concise manner. Excellent written and verbal communication skills are required. RESPONSIBILITIES Track, investigate and prepare responses to consumer complaints. Oversees and makes suggestions for improvements to daily automated and manual processes. Process administrative material and tasks. Identify and escalate issues that may be a risk to the company. Perform other duties, as assigned. MINIMUM REQUIREMENTS EDUCATION: High School Diploma FIELD OF STUDY: General Education EXPERIENCE: 1-2 years' experience in Financial Services related field KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: Excellent written communication skills Ability to multi-task Proficiency with MS Office products PREFERRED QUALIFICATIONS EDUCATION: Bachelor's FIELD OF STUDY: Business or Related Field EXPERIENCE: 2+ years in Financial Services or Legal related field CERTIFICATION(S): Paralegal Certificate KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: Knowledge of FDCPA, FCRA or other regulatory training If you are wondering why you should work for us, here is something to help you decide: Pay and Bonuses: Earn a competitive salary. All employees are eligible for monthly incentives or annual bonus. Career Progression: Grow at MCM with paid training and development programs - including our very own MCM Academy - as well as a promote-from-within philosophy. Reward and Recognition: We are committed to honoring great results - ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations. Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for. Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more. Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually. Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we're proud to invest in you. New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options. Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings. Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off. Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within. About Us Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you. Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment, please contact ****************.
    $66k-107k yearly est. Auto-Apply 60d+ ago
  • Sr HRIS Specialist - Bilingual

    Toyoda Gosei North America Corporation 4.4company rating

    Senior technician specialist job in Troy, MI

    Job Description The Toyoda Gosei Group is a leading global manufacturer of rubber and plastic automotive components, safety systems and LEDs. Globally Headquartered in Japan with a network of 67 group companies in 17 countries and regions, the Group brings its extensive range of products to customers all over the world. Toyoda Gosei North America (headquartered in Troy, MI). The Senior HRIS Specialist plays a key role in the development, implementation, and maintenance of the Human Resources Information Systems (HRIS). This individual serves as a subject matter expert and project lead for HRIS-related initiatives, ensuring data integrity, optimizing system functionality, and supporting HR processes through technology solutions. The role collaborates with cross-functional teams to analyze business needs and deliver system-based solutions; tests system changes, supports report writing, analyzes data flows, system upgrades and identifies opportunities for improvement. Essential Functions and Responsibilities · Partners and collaborate with HR, IT, Payroll, and other departments to support and improve HR systems and processes · Maintains, organizes and ensures data accuracy and integrity, system functionality and efficiency of the human resources information within the Human Resources Information System (HRIS) · Designs and maintains the HRIS in support of the organizations data management, employee processes and reporting needs · Creates standard and ad hoc queries, reports and required HRIS documentation including process workflows · Leads or participates in testing necessary modifications to system · Troubleshoot and resolve HRIS-related issues and respond to user inquires in a timely manner · Provides technical assistance, trains users of system functionality and best practices and may be required to develop user manuals or other training materials · Provides data summaries or statistical analysis for use in strategic planning or decision-making · Ensure proper security user access for end-users · Actively engaged in continuous improvement efforts (kaizen) and drive optimization by identifying opportunities to improve HR processes and workflows, and suggests automation or integration solutions · Required to stay current on HRIS trends and best practices to recommend improvements · This role requires the completion of other duties as assigned Qualifications and Competencies · Bachelor degree in Human Resource/HRIS system or related field is required · Minimum of five years of experience in HCM system development and operations is required. · Bilingual skills in Spanish and English are required · Proficiency using Microsoft Office Suites 2010 or newer is required, including Excel [Pivot tables and V lookups], Outlook, PowerPoint. Strong understanding of HR processes including recruiting, onboarding, compensation, benefits, performance management. · Completion of one full lifecycle system implementation is required · Experience with ADP payroll systems, OBI reporting, and UKG Pro is preferred · Ability to consistently meet deadlines is required · Effective verbal, non-verbal, negotiation and written communication skills are required. · Ability to sustain a high degree of professionalism while interacting with internal and external customers is required · Ability to read, analyze and interpret general business documents, technical procedures, or government regulations. Ability to explain technical concepts. Ability to define and communicate problems, collect data, establish facts, and draw valid conclusions. · Organizational skills. Analytical thinking skill, Project scheduling skills, Problem-solving skills & Technical expertise Physical Demands The physical demands described here are representative of those that must be met by an employee to be successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. Benefits (subject to eligibility): · Hybrid Work Style (if eligible) · Insurance (Health, Dental, Vision, Prescription Drug Program) · Company Paid STD, LTD, Life, and AD&D · Employer Contribution to HSA · Short and Long Term Disability · 401K Company Match · Paid Time Off/Holidays · Free Employee Assistance Plan (EAP) · Reimbursement Programs (Cellphone, Tuition, Vehicle, etc.) · Multiple Free Wellness Programs Offered
    $78k-112k yearly est. 31d ago
  • PLC Training Instructor

    Selectek, Inc.

    Senior technician specialist job in Lake Orion, MI

    We're looking for an experienced PLC Training Instructor with strong Rockwell PLC knowledge to join an automotive manufacturing training team in Lake Orion, MI. This is a 6-month temp-to-direct opportunity with a starting pay of $36-$43.50/hr plus daily per diem and paid travel. This role is perfect for a Controls Engineer or Automation Technician ready to transition off the plant floor into a rewarding teaching and mentorship position. You'll use your hands-on background to train apprentices on PLCs, robotics, and automation systems used in automotive production. Position Highlights: Location: Lake Orion, MI Pay: $36-$43.50/hr + daily per diem + paid hotels when traveling Type: 6-month temp-to-direct Hours: Monday-Friday, 7:00 AM - 3:30 PM (occasional 2nd/3rd shift work) Travel: Up to 80% (mostly local to MI plants) What You'll Do: Teach apprentices how to troubleshoot, program, and maintain automation and robotic systems Lead hands-on training at automotive manufacturing sites Develop and refine class materials and technical curriculum Apply your field experience to help the next generation of technicians succeed What You'll Need: Rockwell PLC programming and troubleshooting experience Proven background in automation, controls, or system integration Familiarity with Fanuc iR Vision, Kuka, or other robotics systems Valid driver's license and ability to travel locally (and occasionally to Canada/Mexico) This is a great opportunity to leverage your technical expertise in a new way - teaching others while still staying close to the technology you know best.
    $36-43.5 hourly 60d+ ago
  • Learning Specialist

    The Hertz Corporation 4.3company rating

    Senior technician specialist job in Lansing, MI

    **A Day in the Life:** The Learning Specialist is responsible for the delivery of learning activities focused on standard new hire training and other training activities. This may include sales, management and professional development for our employees. This role has an impact on our global training programs, new hire performance, customer satisfaction, employee engagement and development. The salary range for this position is starting at $55,000. **What You'll Do:** + Demonstrates excellent facilitation skills and a passion for delivering high impact learning sessions + Ability to influence others, drive a strong learning agenda and partner with business leaders + Facilitate the integration of content with the knowledge and experience of the learners + Act as a learning expert after training to reinforce concepts and effective application of methodology + Partner with business leaders to identify capability gaps and opportunities for business improvement and personal development + Leverage blended learning approaches and delivery recommendations to meet learning requirements for ongoing development and maturity of the organization, ensuring they are aligned to wider organization goals + Ensure best practice approach to learning and development across all Global Learning initiatives + Collaborate with Global Learning team, as assigned, on various projects and learning activities + Assist in providing support for new-hire classes in relation to technical/logon issues during training + Ensure consistency in following new-hire agenda and promoting engagement in virtual new-hire training + Provide training across the organization in RAC/HLE/Customer Care and other areas, as assigned and trained + Evaluate training solutions to assess impact of learning programs in terms of learning on the job and ROI **What We're Looking For:** + 2 years' experience in Learning and Development or related training background experience + Bachelor's Degree in Human Resources, Education, or other related field preferred, or equivalent experience + Ability to work a flexible schedule, travel required up to 25% (as needed onsite trainings and team meetings) + Moderate proficiency in Microsoft Office + Ability to collaborate with internal and external stakeholders across multiple functions and locations + Ability to influence + Flexible and adaptable; ability to work effectively in ambiguous situations + Excellent verbal and written communication skills + Ability to drive process and organizational change + Ability to motivate teams and keep a positive attitude in a fast-paced environment + Ability to work under minimal supervision with a goal-oriented mindset + Ability to see the big picture and leverage critical thinking and decision-making skills + Excellent organization, time management, delegation, and prioritization skills **What You'll Get:** + Up to 40% off the base rate of any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $55k yearly 6d ago
  • Senior Specialist, Supplier Relations

    Cardinal Health 4.4company rating

    Senior technician specialist job in Lansing, MI

    **_What Supplier Relations contributes to Cardinal Health:_** Supplier Relations is responsible providing enhanced relationship management for suppliers that translates into exceptional customer service, including maximizing the supply chain, negotiation of operational agreements and above the line revenue. **_Responsibilities_** + Own a portfolio of suppliers that bill third party and honor our mutual customers' shipping preference. + Establish and own communication channels with assigned suppliers. + Research and accurately respond to Salesforce cases submitted by internal teams in a timely manner. + Innovate and implement strategies to grow existing/base customer pack volumes year over year. + Prioritize activities around newly implemented customers to positively influence onboarding objectives. + Work Salesforce cases submitted for supplier portfolio within SLA guidelines. + Participate in key priorities/initiatives: + Matching customer freight history data to the appropriate suppliers. + Supporting OptiFreight Logistics initiatives with active participation, feedback, and advocacy. + Achieving/Maintaining health within assigned portfolio. + Identifying supplier-specific fees for documentation and potential data scrub automation. **Qualifications:** **BA, BS or equivalent experience in related field preferred.** **Sourcing or supplier sourcing experience preferred** **Minimum of 2 years of experience in a related field preferred** **Results oriented; critical, strategic thinking; problem solver** **Excellent communication and interpersonal skills** **Proficient in Microsoft office** **Prior customer service or support experience preferred** **What is expected of you and others at this level?** + Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes actions to resolve + Applies judgement within defined parameters + Receives general guidance; may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy + Acts with a sense of urgency to complete all assigned tasks **Anticipated salary range:** $57,000 - $81,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 3/06/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $57k-81.6k yearly 20d ago
  • Contract Technology Training Specialist (Instructor)

    Awecomm

    Senior technician specialist job in Troy, MI

    Awecomm is an exciting IT services company delivering exceptional solutions to the small and midsize market. We are a nationally recognized top technology provider and are honored to be a Best & Brightest workplace 5 years and counting. Our unique service platform provides complete IT solutions for our clients so they can focus on their core business. We help our clients innovate with technology and process, enabling their growth and success. Our client partnership is central to our shared success. Overall, our core purpose is to help great people advance and great companies thrive . At Awecomm, our values are core to our mission to be passionately supporting 25,000 great people: Be Transparent - open and honest is not optional Be Helpful - enthusiastic, flexible, supportive, and team oriented Be Exceptional - together we can go beyond great, and be exceptiona What you will be doing We are seeking an experienced Technology Training Specialist on a contract basis to deliver engaging, instructor-led training sessions. This role will start with foundational AI courses and later expand to cover other technology fundamentals. As a contract instructor, you will primarily deliver virtual and/or on-site training programs for Awecomm clients and internal teams, helping professionals enhance their technical proficiency and productivity. Key Responsibilities Deliver Training: Facilitate interactive, instructor-led sessions focused on AI fundamentals initially, then broaden to other technology topics (e.g., Microsoft 365). Curriculum Development: Customize and update training materials to ensure relevance and engagement for diverse audiences. Adaptability: Adjust teaching methods to suit different learning styles and environments (virtual and in-person). Client Engagement: Represent Awecomm professionally, ensuring a positive learning experience for participants. Feedback & Improvement: Collect participant feedback and recommend enhancements to training content and delivery. Experience & skills that will enable your success Experience: Proven experience in a training or educational role, with a strong track record of developing and delivering professional training programs to diverse audiences. AI Knowledge: Solid understanding of AI fundamentals and practical applications Technical Proficiency: Deep understanding of Microsoft Office 365 suite and a basic to intermediate knowledge of AI concepts and applications. Communication Skills: Exceptional verbal and written communication skills, with the ability to explain complex technical information in an accessible manner to various audiences. Adaptability: Comfortable with a contract role which includes flexible work schedules, including remote and on-site work, and able to adapt training methods to suit different environments and organizational cultures. Contract Details Type: Independent contractor (1099)
    $43k-66k yearly est. Auto-Apply 41d ago
  • Trainer/Onboarding Specialist for SaaS Start-Up Company | On-Site in Clinton Twp

    Gigworld Talent Solutions

    Senior technician specialist job in Macomb, MI

    We are looking for a detail-oriented Trainer/Onboarding Specialist to support our rapidly growing client base. This role will help reduce workload for our internal leaders by taking ownership of onboarding and training agents and their staff on our client's systems and processes. The ideal candidate will have strong teaching or training experience (retired educators welcome), excellent communication skills, and the ability to confidently guide agents through technical and process-based learning sessions in a professional, client-facing environment. Key Responsibilities ● Ensure agents and staff understand workflows and can confidently use the system: Onboarding Sessions (Approx. 30 minutes per client) ● Conduct onboarding sessions via Microsoft Teams to set up new B File accounts. ● Collect and input clients' scheduling links (Microsoft Bookings or Calendly) into their B File account. ● Guide clients through updates or changes to their scheduling links as needed. Training Sessions (Approx. 1 hour per client) ● Deliver comprehensive training covering: Overview of B File's platform and features. Step-by-step walkthrough of the Risk Assessment Calculator (screen share). Introduction to calling services. One-Off Training Sessions (Approx. 30 minutes) ● Provide refresher training for agents and their staff. ● Deliver tailored training for individuals or small groups to address specific needs or reinforce skills. ● Adapt delivery style depending on the audience to maintain credibility and engagement. General Responsibilities ● Maintain professionalism and presentability on camera during Teams sessions. ● Establish credibility quickly with experienced, assertive agents by being confident, well-prepared, and fluent with material. ● Track completed onboarding and training sessions, providing feedback and insights to leadership for continuous improvement. ● Work closely with Jamie and the leadership team to ensure training content is accurate, consistent, and effective. Requirements ● Education/Experience: Background in teaching, training, coaching, or adult education strongly preferred. Insurance or call center experience is a big plus. ● Technical Skills: Proficiency with Microsoft Teams and related software tools. Strong computer skills, including the ability to navigate scheduling platforms (Microsoft Bookings, Calendly). Ability to learn and confidently teach B File tools and calculators. ● Soft Skills: Clear, professional verbal and written communication. Strong vocabulary and ability to present confidently to experienced professionals. Highly presentable and professional demeanor in client-facing interactions. Adaptability to different audiences and comfort handling assertive participants. Work Schedule & Environment ● Full-time role; schedule will include both traditional 9-5 shifts and later shifts (e.g., 11-7) to provide coverage for agents in different time zones (West Coast, Alaska). ● Two 15-minute breaks and one paid 1-hour lunch daily. ● Onsite role with consistent presence required.
    $43k-66k yearly est. 19d ago
  • Technical Lead(SAP BW 3.5 and 7.0 and and SAP HANA)

    Ktek Resourcing 4.1company rating

    Senior technician specialist job in Bay City, MI

    K-Tek's core business is into temporary staffing, permanent placement and volume hiring. Since inception of our staffing solutions has grown multi-fold with global offices. We know what works best for our clients and what doesn't. This is the key differentiator and this is how we edge over the competition. Job Description Excellent knowledge of BW 3.5 and 7.0 data modelling and ETL practices. ? Daily Support ( incident management/ problem management) to production issues related to process chains failures ; Data mismatch issues reports ; troubleshooting etc. ? Knowledge of Lo-cockpit data sources and flat file data sources and extraction. ? Bex query designer , Analyzer , BW authorization , BW ABAP. ? BW performance tuning ( Aggregates, ACR , BI accelerator ) Qualifications Only Candidate has to be US Citizen /Green Card Additional Information All your information will be kept confidential according to EEO guidelines.
    $75k-101k yearly est. 10h ago
  • LEAD TECHNICIAN - LEVEL 1 (INTEGRATION) $3,000 SIGN ON BONUS

    Bluewater Technologies Group 3.8company rating

    Senior technician specialist job in Wixom, MI

    Job Description Lead Technician- Level 1 Team: Integration Manager: Installation Supervisor $3,000 SIGN ON BONUS AVAILABLE Who We Are: Bluewater Technologies Group, Inc., founded in 1985, is the only woman-owned business of its kind, bringing together multiple industry-leading teams under one roof. Our mission is simple: unlock the potential of spaces. That potential might mean helping organizations communicate more clearly, operate more efficiently, or even monetize their environments in new ways. From large-scale events and brand activations to workplace environments and permanent installations, we transform spaces into places that connect, inspire, and perform. At Bluewater, you'll find planners, makers, and innovators working side by side-blending creativity, technology, and strategy to deliver experiences that matter. Rooted in our EPIC values (Excellence, Passion, Integrity, Collaboration- and Fun!), we're driven by a shared purpose: to make people smile. Essential Job Duties: Lead any size integration projects with multiple staff/sub-contractors and bring to 100% completion Forecast job needs including materials and manpower Fully commission any system by themselves. This includes: Setting audio levels and gain structure Color balance displays Resolution management System operation testing Flawless system after commissioning is complete Measure job completion readiness for engineering/programming team Lead post project discussions as needed Follow and enforce QAT process Make recommendations based on applicable codes, standards and best practices during the installation of a project Call vendor tech support and start RMAs as required Provide a daily job report to all necessary parties (if project lead) - this will provide status of the job, issues encountered, future parts needed, and hours required to complete the project Detailed and timely communication with project managers and install supervisor Skills/Qualifications: CTS-I certification Advanced network knowledge Mastery knowledge to setup Wi-Fi network that supports AV installation Understanding of set up required for AV over IP devices Set up large networks, Dante, static IP etc. Works well under pressure and time sensitive initiatives Ability to negotiate and resolve conflicts Committed to continuous self-development Advanced troubleshooting skills Advanced rack skills Installation of LED and Flat panel video walls Advanced system commissioning Biamp Tesira Forte online training certification Crestron Toolbox online training course Crestron 101 training certification Ability to load programmer provided control code Ability to load device firmware and software Ability to setup and load basic Biamp audio configuration Must have valid Crestron, AMX, Biamp, and Extron log in credentials Possess a current valid driver's license Presentable and professional in appearance Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Basic physical stances and actions (sitting, standing, walking) Substantial movement of hands, wrists, and fingers for typing, filing, and writing Reaching above shoulder height, below the waist, and lifting up to 50 lbs. - proper lifting technique required Ability to sit in a stationary position for extended periods while using computer Bluewater Technologies Group, Inc. is a woman-owned business that is an Equal Opportunity Employer committed to creating a diverse, equitable, inclusive, and welcoming company culture. We do not discriminate against candidates and employees because of their gender, gender identity, race, disability status, ethnicity, national origin, age, sexual orientation, education, religion, veteran status, or any other protected status under the law. We are committed to building a work environment where everyone's thoughts, ideas, and perspectives matter, while ensuring that all individuals are treated fairly, have access to the same opportunities, and are given the resources they need to succeed in their job, regardless of their background.
    $73k-106k yearly est. 10d ago
  • Water Restoration Lead Technician

    Brighton 4.4company rating

    Senior technician specialist job in Brighton, MI

    Position OverviewMonitors and inspects tasks for restoration jobs to ensure completion of drying, demolition and various restoration activities. Prepares and reviews documentation to include notes, photos and documents according to company policies and procedures. Explains processes used to complete active jobs and next steps to resolution in person to customers. Supervises technician(s) assigned to the job ensuring safety and operational standards are being followed and met during active jobs. Job Responsibilities Knowledge of disaster restoration industry Retrieves work orders, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site Completes assigned jobs according to company processes and carrier standards, maintains quality control, manages technician(s) assigned to job Performs daily monitoring and required activities on all active jobs to residential and/or commercial customers with a sense of urgency Explains processes used to complete active jobs and next steps to resolution in person to customers using printed materials as a guide Interfaces with adjusters in person, over the phone, and virtually to resolve issues and answer questions about the loss Completes sketch and scope sheet for estimate, complete drying records using mobile software Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary Resolves issues with customers communicates customer issues, daily job activities with key company staff Prepares and or reviews documentation to include notes, photos and have documents signed by customer according to company policies using software to ensure reimbursement from insurance companies May train new technicians or key operational team members Ensure safety standards are being followed during all active jobs Valid Drivers' License and satisfactory driving record Strong verbal and written and communication skills Strong problem solving and customer service skills Must be able to prioritize activities and meet deadlines Experience with entering data using a tablet or mobile phone Report to work on time in a clean, complete uniform Read and follow product label usage instructions Job Requirements High school graduate or equivalent Valid driver's license and satisfactory driving record Good verbal and written and communication skills Role models customer service expectations with home owners, adjusters, vendors etc. Knowledge of disaster restoration or construction industry Proficient with using mobile software to enter data Experience with using Xactimate is preferred but not required Must be able to prioritize activities and meet deadlines Experience in training and managing others Strong problem-solving skills Communicates customer issues, job activities with key company staff Certifications are preferred, but not required: WRT - Water Damage Restoration Technician Physical Demands and Working ConditionsIncumbent must be prepared to: Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required. Express or exchange ideas with others and receive and act on detailed information given. For safety reasons, respirators, which are used in certain situations, must be able to seal to your face. Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating. Benefits Healthcare Paid vacation Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. Compensation: $18.00 - $25.00 per hour Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision. Our environment is a diverse community where successful people work together to achieve common goals. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.
    $18-25 hourly Auto-Apply 60d+ ago
  • Lead Mitigation Technician

    Puroclean 3.7company rating

    Senior technician specialist job in Troy, MI

    Benefits: Dental insurance Health insurance Vision insurance Reports To: Mitigation Project Manager Full-Time Company and Culture: PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a servant-based leadership mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Job Position Description: With a One Team mentality, you will perform services as assigned while following PuroClean production guidelines. Working to ensure all customer needs are met in a kind and sympathetic way, our project technicians assist their teams and supervisors with all aspects of restoration work on residential and commercial job sites, as well as maintain vehicles, equipment, and assets of the business. Our technicians take pride in going above and beyond customer expectations in their times of need by providing a world-class level of service which sets them apart from our competitors in the industry. Responsibilities: Ensure project documentation is provided to office staff and Mitigation Project Manager on projects assigned (work authorization, Certificate of Completion, Dry logs, etc.) Communicate the project scope, target start, and completion dates with customer and internal team Obtain adjuster contact information and provide to Mitigation Project Manager Communicate scope of work with mitigation project manager and technicians Coordinate job requirements with technicians Perform water mitigation duties Perform fire mitigation duties Perform mold remediation duties Demolition Load and unload equipment and supplies Ensure work is completed within a timely manner Ensure monitoring is completed daily Ensure dry logs are completed daily Ensure clear communication (verbal and written) with office staff, project manager and technician Always leaving jobsites with a clean and orderly appearance Complete project inspection form on assigned projects Manage customer satisfaction and representing the brand Preventative maintenance on vehicles, equipment and oversight of facility maintenance Maintaining cleanliness of products and equipment to the highest standard Follow and enforce all uniform and policy guidelines in line with the Brand Identity Guide Continued development of production skills and expertise Effectively perform all aspects of the production processes Participate in on-call rotations for after hour/emergency calls Other duties as assigned by management Benefits: Health insurance Schedule: Monday to Friday On call Overtime Ability to Commute: Troy, MI 48084 (Required) Willingness to travel: 10% (Preferred) Compensation: $23.00 - $28.00 per hour Transforming Crisis into Confidence The PuroClean National Response Team (NRT) addresses significant property losses across the U.S. The NRT collaborates with our PuroClean network to promptly handle large-scale water, fire, mold, and biohazard incidents caused by natural disasters or mechanical failures, ensuring efficient restoration and world-class service. With over 500 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Culture is very important to us. We want to make sure that we are the right fit for YOU! Apply today and join our Winning TEAM. “We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership” This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.
    $23-28 hourly Auto-Apply 60d+ ago
  • Mitigation Lead Technician

    Broadco Property Restoration

    Senior technician specialist job in Macomb, MI

    Job Description Are you ready to make a difference in people's lives? Broadco Property Restoration in Macomb, MI, is looking for Mitigation Lead Technicians to join our dedicated team. With a competitive salary range of $25 - $32 hourly and an attractive benefit package, you'll have the opportunity to showcase your skills and grow with us. At Broadco, we take pride in providing top-notch property restoration services, helping families and businesses recover from unexpected disasters. As a Mitigation Lead Technician, you'll play a crucial role in restoring properties and bringing peace of mind to clients. Join us in making a positive impact every day. Be part of a supportive team that values safety, extensive training, and having fun while working hard! Our unique company culture is a refreshing benefit with a primary focus on team member satisfaction and retention. Compensation: $25 - $32 hourly Responsibilities: Conduct on-site assessments to determine the extent of damage and develop mitigation plans accordingly. Supervise and lead a team of mitigation technicians in executing restoration projects promptly and efficiently. Ensure compliance with safety regulations and company procedures to maintain a secure work environment. Oversee inventory management of materials and equipment necessary for mitigation projects. Documenting job progress clearly and accurately. Engage in training programs and assist with OTJ training of technician teams. Qualifications: 3 years minimum experience in Mitigation & Restoration. IICRC WRT Certification, minimally. The ability to be able to effectively lead a mitigation team. PSA and Encircle program experience preferred. Valid US driver's license with a clean record. Ability to be able to pass a background check. About Company At BROADCO, we understand the emotional and financial toll that property damage can take on homeowners and businesses. As a family-owned, locally operated company with over 35 years of experience, we are dedicated to helping our Michigan neighbors recover from unexpected disasters. Fully licensed and insured, we specialize in fire damage restoration, water damage repair, mold remediation, and storm damage reconstruction. Our team is available 24/7 to provide immediate assistance, offering free inspections and assessments to quickly evaluate your needs and begin the restoration process. Customers choose BROADCO not only for our technical expertise but also for our compassionate approach to service. We know that every situation is unique, so we tailor our solutions to fit your situation as a trusted leader in the restoration industry.
    $25-32 hourly 20d ago

Learn more about senior technician specialist jobs

How much does a senior technician specialist earn in Flint, MI?

The average senior technician specialist in Flint, MI earns between $62,000 and $127,000 annually. This compares to the national average senior technician specialist range of $68,000 to $136,000.

Average senior technician specialist salary in Flint, MI

$89,000
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