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Senior technician specialist jobs in Idaho

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  • Learning Designer

    Oracle 4.6company rating

    Senior technician specialist job in Boise, ID

    We are seeking an experienced and detail-oriented Learning Designer to join the Commercial eLearning team. This role is vital in ensuring the successful creation and maintenance of software simulation eLearning and instructor-led training materials to support all Healthcare and other industry clients. The Learning Designer will serve as the owner of content development in a specific Healthcare venue. They will be responsible for building strong relationships with stakeholders to drive effective learning solutions. They will also be responsible for producing high-quality content that adheres to the development processes of the organization. **Responsibilities** **Key Responsibilities:** + **Quality Content Delivery:** Produce high-quality software simulation deliverables, including eLearning scripts, learning simulations, video assets, assessments, job aids, and classroom training guides, ensuring they meet client needs and organizational standards. Adhere to stringent development processes with a strong attention to detail and complete adherence to established processes. + **Instructional Design and Adult Learning Expertise:** Apply knowledge of instructional design and adult learning principles to assigned content development projects. Apply these principles to interactions with stakeholders, to ensure that content aligns to quality and process expectations. + **Product Area Knowledge:** Develop knowledge of one or more specific product venues to provide expertise for the internal team and external stakeholders. + **Stakeholder Collaboration:** Demonstrate strong communication skills and the ability to drive conversations to expected outcomes. Build and manage effective relationships with internal and external stakeholders to align learning solutions with project goals. Ensure stakeholder satisfaction and successful training outcomes. + **Technical eLearning Development Knowledge:** Leverage experience with eLearning Development tools to capture, edit, and develop learning simulations. Demonstrate a knowledge of these tools and the ability to grow and adapt to the specific processes used by the team. + **Simulated Client Software Environment:** Prepare environment, with information such as simulated patient records, for capturing standard end-user workflows in a simulated client software environment, with supplemental guidance from subject-matter experts. + **Project Management Knowledge:** Manage projects through the standard development cycle adhering to an established process including Jira, an established project plan, and other project management tools. + **Technical Writing Knowledge:** Create workflow scripts that align to Oracle standard writing style guidelines and established departmental processes. + **Professional Development:** Continually expand understanding of instructional design and adult learning principles to provide operational efficiency to add value to the team. **Qualifications:** + **Education:** + Bachelor's degree in Instructional Design, Education, Healthcare, Communications, or related field (or equivalent relevant work experience). + **Experience:** + At least four years of total combined related work experience and completed higher education, including: + At least two years of learning/adult education work experience, including Instructional Design, Education, Healthcare, Communications, or related field. + At least two years of additional work experience directly related to the duties of the job and/or completed higher education. + **Required Skills:** + Proficiency in developing eLearning materials and supporting assets. + Strong understanding of adult learning principles and instructional design practices. + Excellent communication, organization, and interpersonal skills. + Ability to manage multiple priorities and meet deadlines in a fast-paced environment. + Knowledge of standard Microsoft tools, including (but not limited to) Microsoft Windows, Microsoft Excel, Microsoft Word, and Microsoft PowerPoint. + **Preferred Skills:** + Experience in Healthcare and/or Healthcare IT. + Utilization of various eLearning development tools, such as Adobe Captivate and TechSmith Snagit. + Understanding of how to use analytics and AI-driven insights to inform design. + Familiarity with AI-powered authoring tools (e.g., adaptive learning platforms, content generation tools). Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from $25.48 to $60.63 per hour; from: $53,000 to $126,100 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC2 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
    $53k-126.1k yearly 3d ago
  • Enlisted Senior Trainer

    CSA Global LLC 4.3company rating

    Senior technician specialist job in Idaho

    Client Solution Architects (CSA) is currently seeking an Enlisted Senior Trainer to support our program at Fort Gowen, Idaho. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.? This position is contingent upon contract award. How Role will make an impact: * Conduct doctrinal staff training on all Army WfFs educating the command group and staff on Mission command art and science as well as directly supporting staff exercises in a trainer role. * Ensure training requests adhere to overall strategic plan and vision outlined by the unit commander for any given training year. * Track all approved events and inform the commander or staff of any changes or updates to the training event. Requirements What you'll need to have to join our award-winning team: * Clearance: Must possess and maintain an active Secret Clearance. * Bachelor's degree (subject immaterial), be a graduate of the Battle Staff NCO Course, and have completed the Sergeants Major Academy. * Possess previous Battalion level or higher echelon Sergeants Major experience What Sets you apart: * Brigade or Division-level Sergeants Major and primary staff NCOIC experience Why You'll Love this Job: * Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission. * You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge. * Daily opportunities to develop new skills * Team environment What We Can Offer You: * Compensation * Health & Wellbeing * We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. * Personal & Professional Development * We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. * Diversity, Inclusion & Belonging * We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. * Benefits * Healthcare (medical, dental, vision, prescription drugs) * Pet Insurance * 401(k) savings plan * Paid Time Off (PTO) * Holiday pay opportunities * Basic life insurance * AD&D insurance * Company-paid Short-Term and Long-Term Disability * Employee Assistance Program * Tuition Support Options * Identity Theft Program
    $36k-56k yearly est. 60d+ ago
  • Sr. Specialist Underwriter

    Bitco Insurance Companies 3.5company rating

    Senior technician specialist job in Eagle, ID

    BITCO Corporation, a leading provider of specialized insurance solutions is seeking a Senior Specialist Underwriter within our West Region consisting of California, Oregon, Washington, and Idaho . With a strong national presence including 11 branch offices in 10 states, BITCO delivers tailored insurance services to specialized industries including construction, forest products and oil & gas. This position is eligible for a hybrid work arrangement with occasional necessary business travel to BITCO office locations. Position Summary : This role is responsible for evaluating commercial insurance applications to underwrite and manage new and renewal business within an assigned group of agencies. The position requires timely and accurate risk assessment, with a focus on profitability and agency relationship management. Successful candidates will demonstrate strong analytical capabilities, effective communication skills, and proficiency in territory management and marketing strategies. Essential Functions: Decides whether to accept, decline or modify applications or requests to sell an insurance policy and once sold, recognizing and evaluating exposure changes as they occur during a policy period and including an understanding of the company's target programs and coverage Evaluates, quotes and negotiates prices on applications from new and renewal customers and requests for changes in policies which requires an understanding of statutory requirements, ISO, company and NCCI coverage forms and endorsements and commercial line reference manuals, including Best's Underwriting Guide Manages a group of agencies, including prospecting for new agencies, agency appointment, growth and development, maximization of agency profit sharing opportunities and credit management; evaluating agency factors, including agency personnel, line diversification, loss ratio, agency book of business, volume and profit potential and which agencies to appoint or terminate Travel as necessary to perform sales and marketing activities, maintain territory, attend meetings, or for other reasons deemed necessary to fulfill position requirements Solicit new business and retain renewal business through effective presentations to agency and customer audiences Manages and develops business in an assigned territory, including achieving profitable underwriting results, sales development and customer service functions Formulates, plans and achieves sales budgets, with objectives to support business planning, for assigned accounts and territory, including setting and achieving premium and loss ratio goals, agency and prospecting calls and business forecasting Working with a structured referral process, maintains, promotes and increases profitable sales from current and prospective customer accounts through, among other activities, regular agency visits, developing agency relationships and agency reviews Makes decisions within stated levels of authority and company guidelines, seeks exceptions to guidelines as needed when supported by appropriate data Assist in the workflow and management of BITCO's business, such as account review and approval Identifies and takes appropriate action on changes in customer operations or financial conditions Maintains and promotes profitable business relationships with current and prospective customer accounts, through effective marketing, sales and service efforts Coordinates, promotes and markets claims, risk control and premium audit service plans to current and prospective customers Mentors and helps train less experienced underwriters; may help supervise some non-technical tasks and duties; may conduct meetings with staff as directed by manager Maintains current knowledge of corporate, regulatory and competitive changes in lines of business written Demonstrate consistently above average proficiency in recognizing key underwriting issues and taking appropriate action on developed information Underwrite or provide assistance in underwriting large or unusual risks which require a high level of technical knowledge and skill in product and industry and may conduct reviews of underwriting files Participate in complex research, analysis or development projects requiring advanced skills as assigned directly from home office underwriting Serve as a source of knowledge within the company As directed by the Program Manager, complete special projects including but not limited to attending association meetings, development of endorsements and questionnaires, and collection and analysis of underwriting data, with the goal of enhancing the specialty BITCO program Performs other duties as assigned Qualifications: Bachelor's Degree in Finance, Insurance, Risk Management, or other Business related field preferred; or equivalent experience Minimum of 5-7 years' experience in the following areas: Field Underwriting - Construction, Forest Products, Manufacturing, Oil & Gas Underwriting New & Renewal Business - Determine pricing and understand commercial lines policy forms and coverages Analyzing & Managing Exposures - Develop action plans to manage risks and changes during a policy period Agency Management - Growth and development; prospecting; appointment; and maximization of opportunities and responsibilities External Sales - Cultivate new business while demonstrating retention of current customers through presentations to agencies and customers Eligible to work in the United States Valid Driver's License with acceptable Motor Vehicle Report Salary Range: $123,000.00-$180,000.00, commensurate with experience Benefits: Competitive salary and benefits Paid vacation and 12 paid holidays a year Health, dental, and vision insurance Company paid life insurance - 2x annual earnings Old Republic 401(k) Savings and Profit Sharing Plan Eligible for Company Performance Recognition Bonus Education and training opportunities Insurance designations encouraged with financial assistance available Daily two-hour flexible start and end time for 7.5-hour workday Employee Fitness Program
    $123k-180k yearly 10h ago
  • Senior Specialist - Quotations (Construction)

    Wesco 4.6company rating

    Senior technician specialist job in Boise, ID

    As the Senior Specialist - Quotations (Construction), you will develop proposals, bids, quotations, or other documents describing organizational products and services in response to requests from prospective clients. You will collaborate with members of the Sales, Marketing, Finance, Legal, or product teams to ensure content is complete, accurate, and timely. You may be responsible for developing responses to the most complex or high-value inquiries. Responsibilities: Identifies and qualifies potential projects for bid and compiles list of material requirements including, supplies, lighting, switchgear, and other distribution apparatuses. Interacts with consultants representing customers to obtain approvals for bidding. Communicates with suppliers to discuss material specifications, clarifies and confirms bill of materials, negotiates pricing and identifies alternatives for special or custom orders. Supervises negotiations with both suppliers and customers. Provides material including, data-com, switchgear and apparatus, and lighting, take-offs for preparing customer quotations. Coordinates receipt of required information for preparation of final quotation submittal. Communicates with customers to resolve problems with projects during bidding process. Follows-up on open and outstanding quotations with salespersons and customers to determine status. Communicates with account representatives, account executives, and inside sales reps to ensure quotes and resulting orders are complete. May identify sales opportunities within current customer base. Qualifications: High School Degree or Equivalent required; Bachelor's Degree preferred 5+ years of related experience is required Previous experience pulling together full bid packages Broad knowledge of product lines and pricing strategies Experience interacting and negotiating with customers and supplier representatives to obtain pricing information and cooperation Must be able to read and interpret specifications and blueprints Strong math and analytical skills Strong communication and organization skills Strong computer skills Ability to travel up to 25%
    $47k-84k yearly est. Auto-Apply 60d+ ago
  • NG5-13 - Enlisted Senior Trainer (EST)

    Stillwater Human Capital

    Senior technician specialist job in Boise, ID

    **LCAT:** Enlisted Senior Trainer (EST) **Clearance Required:** Active Secret or Top Secret (or able to obtain based on level) ** Exempt Stillwater is seeking Enlisted Senior Trainers (ESTs) to support Army National Guard training at Gowen Field in Boise, Idaho. The EST will serve as a trusted advisor, mentor, and trainer-providing expert guidance in training management, the Military Decision-Making Process (MDMP), and Mission Command (MC). This position is ideal for senior enlisted leaders with extensive battalion or higher echelon experience who are ready to shape and influence the next generation of Army leaders. **Responsibilities** + Advise, mentor, and coordinate with Army National Guard units in Training Management, MDMP, and Mission Command. + Assist in planning and execution of individual through collective multi-echelon training events. + Provide subject matter expertise in operations and staff processes at the brigade or division level. + Prior senior leverage enlisted leadership experience to enhance training outcomes and mission readiness. **Qualifications** + Previous Battalion-level or higher echelon Sergeant Major experience. + Preferred: Brigade or Division-level Sergeant Major and primary staff NCOIC experience. + Graduate of the Battle Staff NCO Course. + Completion of the U.S. Army Sergeants Major Academy. + Service as a Brigade or higher Operations Sergeant Major (SGM). + Strong leadership, mentoring, and communication skills **Education & Certifications** + **Required:** Bachelor's degree (field of study not required). + **Certifications:** None required. **Additional Requirements** + Must possess and maintain an active Top Secret or Secret clearance (depending on role level). + U.S. Citizenship is required due to security clearance eligibility. + Travel may be required in support of training exercises or mission requirements. **Position Tracking Information** + MCTSP Req Number: SVR-NG5-13 **Stillwater is an Equal Opportunity Employer** All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability age veteran status or any other protected class. If you need assistance with the application process due to a disability please contact us at ************. Stillwater is an Equal Opportunity Employer Stillwater Human Capital is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status or any other protected class. If you'd like to view a copy of the company's Affirmative Action policy statement, please contact the Human Resources Department. If you require assistance with the application process due to a disability, please contact us at **************. Equal Employment Opportunity Posters.
    $45k-71k yearly est. 60d+ ago
  • Learning Designer

    Career-Mover

    Senior technician specialist job in Boise, ID

    The Intermediate Consultant position at Oracle in Boise, Idaho, United States, involves working independently with some guidance to deliver high-quality work products for project teams or customers, aligning with Oracle's methodologies and practices. The role primarily focuses on implementing Oracle products and technologies to meet customer specifications. Responsibilities include performing standard duties and tasks with some variation to provide functional and technical solutions for moderately complex customer engagements, all while exercising independent judgment within defined policies and processes. The position offers a competitive salary range and benefits package, emphasizing diversity and inclusion in Oracle's workforce and providing employees with a comprehensive range of benefits. It also encourages innovation and a commitment to creating an inclusive workplace where all voices are valued.
    $56k-71k yearly est. 60d+ ago
  • Professional Learning Specialist- Boise, Idaho

    Curriculum Associates 4.7company rating

    Senior technician specialist job in Idaho

    At Curriculum Associates, we believe in the potential of every child and are changing the face of education technology with award-winning learning programs like i-Ready that serve a third of the nation's K-8 students. For more than 50 years, our commitment to making classrooms better places, serving educators, and supporting accessible learning experiences for all students has driven the continuous improvement of our innovative programs. Our team of more than 2,500 employees is composed of lifelong learners who stand behind this mission, working tirelessly to serve the educational community with world-class programs and support every day. * You must live within 30 miles of Boise, ID. Are you an educator transitioning out of the classroom? This is an excellent opportunity to join a mission-driven company focused on creating equitable classrooms for students, and still be part of a school community! Curriculum Associates seeks a Professional Learning Specialist to join our team. The ideal candidate has a background in teaching and/or coaching Mathematics or ELA, as well as experience leading professional development with school and district leaders. Successful candidates will show flexibility and synergy with different team members including our Sales team, teachers, students, and school districts as part of day-to-day interactions. The Professional Learning Specialist will be responsible for providing targeted professional development, ongoing in-classroom support, data analysis, daily project management, and communication with district and site leaders. Dynamic, engaging leaders who are interested in making a lasting and direct impact with the way schools teach Mathematics/ELA to students from grades K-8 are encouraged to apply. Why join this team: * Work with multiple stakeholders across large audiences. * Attend educational conferences related to your role. * Experience new environments and challenges on a day-to-day basis. * Collaborate in a supportive environment filled with feedback loops, a strong virtual community, and shared best practices. * Help districts choose and implement a product with lasting impact on learning. The impact you'll have: * Become an expert on the company's online Diagnostic and Instruction program and Common Core product * Support districts select and implement a product with lasting impact on learning * Work with multiple stakeholders across large audiences * Support district-wide adoptions of the Ready program and the i-Ready online diagnostic and instruction program * Help to ensure equity in the classroom by delivering professional development to teachers, coaches and leaders on how to effectively implement Ready and i-Ready to impact classroom learning * Meet teachers where they are and provide tailored on-site support to teachers, coaches and leaders. This may range from providing lesson planning and pacing support, to helping educators analyze data and apply it to instruction, to working with leaders to identify evidence of implementation successes and challenges * Collaborate with district leader and site leaders to develop and revise annual professional development plans and schedules * Serve as a thought leader for Curriculum Associates, exemplifying the company's mission-driven approach and commitment to creating better classrooms for students and teachers * Stay current and attend company provided educational conferences related to your role, when scheduling permits, and participate in team-provided development * Experience new environments and challenges on a day-to-day basis * Collaborate in a supportive environment filled with feedback loops, a strong virtual community, and shared best practices Who we're looking for: * Bachelor's degree and 2+ years of experience in teaching, coaching teachers, or providing professional development * Fluency using digital tools including online assessments, and a high level of comfort discussing and applying data with teachers and leaders * An understanding of principles of adult learning and how to apply them to professional development * Ability to manage, monitor, evaluate, and ensure integrity of program implementations * Ability to provide high-quality classroom coaching to ensure teachers have the skills necessary to deliver CA solutions effectively * Willingness to travel within designated territory as well as to company meetings several times throughout the year (once safe to do so) * Candidates with a strong working knowledge of the Common Core State Standards for Mathematics/ELA, Grades K-8 (or comparable state standards), including both the content standards and the practice standards Salary Range for this role: $60,750 - $99,750 The wage range for this role takes into account the wide range of factors that Curriculum Associates considers in making compensation decisions based on our Compensation Philosophy. Actual base pay within that range will vary based upon several factors including, but not limited to, prior experience and relevant skill sets. At Curriculum Associates, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances for each case. Benefits: Benefit eligible employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees can enroll in our company's 401k plan and receive an employer match. Employees have access to a flexible vacation and sick policy in addition to twelve paid holidays and awinter office closure between Christmas and New Year's, as well as a number of additional perks and benefits. Ability to keep all travel points for flights and hotels booked for work-related travel. Mileage reimbursement may be available for applicable travel. Travel: Travel up to 80% is required and considered an essential function of the job for all educator-facing positions. Travel includes overnight stays at hotels and transportation via car, plane, and/or public transportation. Out-of-state travel may be required based on business demand. Location: This position is based in Boise, ID and will be supporting districts nearby. Additionally, a valid driver's license is required for this role.
    $32k-45k yearly est. Auto-Apply 15d ago
  • Training Specialist

    Onemci

    Senior technician specialist job in Idaho

    MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a dynamic and experienced Training Specialist to join our team. This role is critical in ensuring that new hire agents are effectively onboarded, trained, and continuously developed to meet company standards. The ideal candidate will be responsible for conducting training sessions, designing educational materials, monitoring performance, and implementing process improvements. This position requires excellent communication skills, a strong understanding of training methodologies, and the ability to mentor and motivate employees. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: Lead initial training and coaching sessions for new hire agents to ensure they understand the company's products, services, and procedures. Create educational materials such as digital presentations, manuals, and instructional videos. Conduct regular refresher sessions to keep agents updated on new products and services. Measure the effectiveness of training sessions and prepare progress reports. Observe daily operations and identify areas where agents need additional training. Provide on-the-job coaching to help agents improve their performance. Offer ongoing support and mentorship to both new and experienced agents. Design and maintain Standard Operating Procedures (SOPs) for training and operations. Identify and implement best practices to enhance training effectiveness. Work closely with team leaders and managers to ensure training aligns with organizational goals. Keep stakeholders informed about training initiatives and progress. Manage the onboarding process for new hires to ensure a smooth transition. Handle administrative processes related to new hires. Provide guidance and support to new hires to help them adapt to the company culture and expectations. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: High School Diploma 3-4 years of experience working as a call center trainer or team leader. Proven experience in designing and delivering training programs. Familiarity with adult learning principles and various training methodologies. Knowledge of Learning Management Systems (LMS) such as Google Classroom, Blackboard, or Schoology. Proficiency in using Zoom as a training environment. Understanding of call center metrics, KPIs, and operational procedures. Excellent verbal and written communication skills. Strong interpersonal skills to effectively mentor and motivate trainees. Ability to assess training effectiveness and identify areas for improvement. Flexibility to adapt training programs to meet the evolving needs of the call center. Strong organizational skills with attention to detail. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada) REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
    $43k-71k yearly est. Auto-Apply 60d+ ago
  • Senior Technical Claims Specialist, Commercial General Liability and Auto Complex

    Liberty Mutual 4.5company rating

    Senior technician specialist job in Idaho Falls, ID

    We are seeking a seasoned Commercial General Liability claims professional to serve as a Senior Technical Claims specialist and enterprise subject-matter expert on complex and highly complex casualty matters. This is a high-visibility, high-autonomy role for a candidate who thrives on deep coverage analysis, strategic litigation and defense management, and handling high-exposure, multi-party claims across jurisdictions. The ideal candidate combines advanced CGL experience with sharp coverage-interpretation skills, strong judgment, and a proven track record of resolving difficult liability and coverage issues. Why this role is compelling * Lead ownership of complex/high-exposure CGL and Commercial Auto Bodily Injury claims and the chance to shape litigation and coverage strategy. * Regular collaboration with coverage counsel, defense counsel, underwriting, reinsurance and senior management - be the go-to SME. * Opportunity to influence policy, processes and training across the claims organization. * Authority to structure complex settlements and manage reserving for high severity matters. Primary Responsibilities * Own and manage the full life cycle of complex CGL claims: determine coverage, investigate facts, evaluate liability, set and adjust reserves, negotiate and execute settlements, authorize payments and, where appropriate, deny coverage. * Perform advanced coverage analysis on issues such as duty to defend vs. indemnify, occurrence vs. claims-made triggers, allocation, multiple policies/insurers, additional insureds, contractual liability, erosion of limits, pollution and professional services exclusions, intentional acts, and other complex endorsements. * Draft and manage coverage opinions, reservation of rights letters, declination letters and coverage litigation strategy; coordinate coverage counsel where appropriate. * Lead defense strategy for high-exposure suits: review pleadings and discovery, develop litigation plans, retain and manage outside defense counsel, oversee billing practices, and evaluate settlement vs. trial risk. * Coordinate with reinsurance, underwriting and subrogation teams on coverage, recovery and allocation issues; manage reporting and ceded claims processes. * Set and maintain appropriate reserves for complex and catastrophic exposures; explain reserve rationale to senior management and auditors. * Mentor, train and advise claims staff and less experienced examiners on coverage interpretation and complex claim strategies; act as an internal resource and SME. * Monitor case law, regulatory and legislative developments affecting CGL and casualty coverage; translate trends into actionable practice updates and training. * Participate in cross-functional special projects (policy language review, claim handling playbooks, major loss response) and continuous improvement initiatives. This position can be filled by a remote employee; however, we do have in office requirements twice a month if you leave within 50 miles of a GRS Claims office aligned with one of the following: Westborough, MA; Boston, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Chandler, AZ; Las Vegas, NV; Plano, TX; or Suwanee, GA. Due to business need, we would ideally like to hire someone who is located in Oregon, Washington, Colorado, Idaho, Texas or Wyoming. Qualifications * 5-7+ years of progressively responsible experience handling Commercial General Liability and/or complex Commercial Auto casualty claims, including substantial experience with high-severity and multi-party litigation. * Demonstrated expertise in coverage analysis and interpretation of CGL policies and common endorsements; experience drafting coverage opinions and reservation of rights letters. * Strong litigation management experience: selecting and supervising defense counsel, discovery and trial exposure management, mediation/arbitration, and settlement negotiations. * Proven ability to analyze, allocate and defend exposure across multiple policies and jurisdictions. * Excellent written and verbal communication skills; capable of articulating complex coverage positions to legal counsel, underwriting, senior management and external parties. * Strong decision-making and judgment under pressure with a track record of handling confidential, high-stakes matters. * Proficient with claims management systems and standard MS Office tools (Excel, Word). * Required to obtain/maintain all-lines Adjusters license. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco
    $87k-111k yearly est. Auto-Apply 34d ago
  • Sales Training Specialist/Enablement

    Webmd 4.7company rating

    Senior technician specialist job in Boise, ID

    at WebMD WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law. Position Overview: The Enablement Specialist is responsible for developing, planning, coordinating, and delivering sales training and development programs designed to meet organizational needs for all sales-related employees. Reporting directly to the Sr. Manager of Enterprise Learning & Enablement and partnering with sales leadership you will be engaged during the sales training process end-to-end including needs analysis, content development, training delivery, communication, optimization, and adoption. Responsibilities:Sales training (50%) Facilitate live and virtual training sessions for new hires and experienced field sales professionals, ensuring consistent adoption of WebMD Ignite's selling and account management approach. Conduct hands-on practice sessions including role plays, and scenario-based learning tailored to field sales realities, including prospecting, discovery, negotiation, closing, adoption, and value realization. Collaborate with SMEs on creation of exercises. Provide on-the-job coaching, feedback, and mentoring to support retention of skills and drive continuous improvement. Partner with team members and sales and other executive leaders to ensure the training needs of their teams are being met. Reinforce our sales processes with sales and account management teams. Lead creation and execution of an engaging onboarding program for all new sales team hires. Curriculum development and certification of knowledge and skill within the industry and organization. Development and ongoing training and certifications for sales messaging and positioning in the market for new and upsell opportunities. Managing Relationships (25%) Act as a liaison between enablement, marketing, customer operations, product, support, and sales teams to improve products, services, and overall user experience. Identify and escalate priority issues to ensure resolution . Ensures product support, product utilization and user experience align to client and company goals/expectations and service level agreements Documentation and other enablement (25%) Utilize team and company processes to capture all sales training activities and outcomes Lead the preparation, creation, and implementation of client-facing materials, utilization reports, and communications Collaborates with the Content Strategists Maintains a timesheet for billable client training hours purposes Candidate qualifications Knowledge of course creation and adult training methodologies (e.g., ADDIE) and how they can be applied to improve sales / identify optimizations. Familiarity with industry standard sales platforms such as Salesforce SalesCloud and sales processes and strategy. Experience in call coaching and skill assessment. Excellent communication (written/verbal) and facilitation skills. Strong organizational skills to manage competing projects with tight deadlines effectively with a commitment to quality and strong attention to detail. Sales experience is a bonus. Ability to create content through audio, video, and visual, micro-learning and Instruction design experience. Sense of ownership and urgency with an ability to take projects from concept to implementation. Natural charisma and ability to hold your audience's attention This position is based out of our Madison, WI office.
    $53k-76k yearly est. Auto-Apply 49d ago
  • Reconciliation Senior Specialist

    Cardinal Health 4.4company rating

    Senior technician specialist job in Boise, ID

    **_What Product or Services Marketing contributes to Cardinal Health_** Marketing is responsible for assessing customer needs, market conditions and competition to inform business strategy. Marketing implements the strategy through developing, commercializing and monitoring the appropriate products and services. Product or Services Marketing is responsible for defining the product/service and market strategy and life cycle management including customer need identification, market research, product or service offering, pricing, positioning, promotion, branding and distribution to drive customer loyalty, sales growth and improved profitability. **_Job Summary_** The Sr Specialist, Product and Solutions Marketing plans and coordinates the logistics of conferences, congresses, and events to increase product and brand awareness. This job prepares new product information, plans events (e.g., identifying/negotiating price for event space, determining event agendas, coordinating event marketing, etc.), sets up exhibition space and displays promotional materials. This job also manages program budgets and measures lead generation resulting from events. **_Responsibilities_** + Develop subject matter expertise in retail pharmacy reimbursement processes specifically receivables. + Lead customer implementations, maintenance, training, and collections efforts in assigned region. + Own managing the sales pipeline for Reconciliation from lead generation, qualification, to close.. + Report out regionally t sales leadership scorecards tied to close rates, opportunities, and results to goal. + Proactively engage customers and field resources when necessary + Lead contact for escalated customer calls and requests (tier 3) regardless of assigned region. + Analyze customers in assigned region and ensure complete remittance data automation where possible. + Oversee the ongoing training needs of the customer, the ISF, and the Managed Care Support Team including conducting regular webinar trainings. + Analyze Central Pay payment data and provide succinct recap showing trends and abnormalities, including identifying potential credit risks requiring immediate attention. + Communicate updates within region to key internal stakeholders within sales, operations, and marketing. **_Qualifications_** + 2-4 years of experience preferred + BA, BS or equivalent experience in related field preferred **_What is expected of you and others at this level_** + Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes action to resolve + Applies judgment within defined parameters + Receives general guidance and may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $68,400-$88,020 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/20/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $68.4k-88k yearly 26d ago
  • Technical Lead - Simulation Platform (Galileo)

    General Motors 4.6company rating

    Senior technician specialist job in Boise, ID

    **Role** **Overvi** **ew:** As a Technical Lead of the Galileo team, you will be a senior individual contributor building and optimizing the infrastructure and required technology for all testing and evaluation workflows for both vehicle release and autonomous driving stack validation and verification. This includes building and optimizing data processing pipelines for large scale analysis. Your role will include defining and shaping the technical vision and strategy to ensure alignment with broader company objectives, designing and implementing systems to support AV / ADAS development. You will drive software engineering best practices within the team and develop tools that promote these standards company-wide. **About the Organization:** The GM AV Simulation team builds world-class testing and analysis related products and technologies to enable GM to accelerate development of autonomous vehicles as well as general vehicle software development. Our customers range from AV developers understanding the effects of their code on vehicle behavior, data engineers using our data pipelines to build the craziest insights for various evaluation needs, to the release team tracking top-line performance metrics on releases. AV Simulation aims to deliver intuitive user experiences for robotics and AI engineers that accelerate GM towards a driverless future. Galileo is building the core infra and architecture to support testing at scale. As part of this team, you will build the infra and required tech for test organization, test triggering, test analysis workflows and the related data pipelines. **What** **You'll** **Do:** + Act as technical architect,help define technical vision and strategy, and ensure the technical direction of your team aligns with broader companyobjectives. + Design and implement systems capable of supporting simulating millions of miles of driving every day to predict on-road performance + Improve and deliver reliable software through continuous integration, automated testing, and code reviews. + Drive software engineering best practices within your team and develop tools that promote these standardscompany-wide. + Develop and oversee top-tier software engineers within a dynamic, fast-paced, and inclusive setting + Help define, build, and embody GM engineering culture and principles **Your Skills & Abilities:** + BS, MS, or PhD in Computer Science, Robotics, or equivalent experience + A demonstratedtrack recordof buildinghigh qualitysoftwareand a focus onthecustomerthroughoperationalexcellence + Broad exposure to the end-to-end product engineering stack, from frontend to infrastructure + Experience with SOA or microservice-based architectures, large scale distributed systems, and common cloud platforms like AWS/GCP + Strong organizational and communication skills. + Self-motivation and passion to lead,mentor,encourage best practices, and constantly improve + Familiarity with Python, Go, Node, React or other web development framework/languages + PostgreSQL (or similar relational database) and data warehouse technologies like BigQueryor Amazon Redshift. + Passion for self-driving technology and its potential impact on the world **What Will Give You** **A** **Competitive Edge:** + A background in robotics, ROS, or the AV/ADAS industry + Scientific Analysis experience + Experience with data pipelines/workflows supporting data scientists + Experience buildinghigh quality dev productivity tools. + Experience writing modern production C++ applications + Experience developing high-quality software under significant latency and performance constraints + Experience developing or working with safety-critical code **Remote:** This role is based remotely but if you live within a 50-mile radius of [Atlanta, Austin, Detroit, Warren, Milford or Mountain View], you are expected to report to that location three times a week, at minimum. **Relocation:** This job may be eligible for relocation benefits. "Company Vehicle: Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, through which you will be assigned a General Motors vehicle to drive and evaluate. Note: program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies." \#LI-MH2 **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. **Benefits Overview** From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (************************************************************* . **Non-Discrimination and Equal Employment Opportunities (U.S.)** General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (********************************************* . **Accommodations** General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (************************************************** **Our Culture** **How we hire (************************************************ Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. Explore our global locations (******************************************** We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (*********************************************** . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more. Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest. The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
    $104k-132k yearly est. 60d+ ago
  • Personal Training Leader

    Life Time Fitness

    Senior technician specialist job in Eagle, ID

    As a Personal Training Leader, you will lead a team of Fitness Professionals through their career at Life Time. You will supervise all revenue departments and Team Members within Life Time Training. You will oversee the hiring and maintain desired level of fitness professionals (15-50) as well as drive key company initiatives and manage budget and P&L. You will ensure all Fitness Professionals are educated in the Core 3 Method. Job Duties and Responsibilities * Ensures an artistry level member experience on the fitness floor daily * Develops safe, professional, exciting and comprehensive personal training programs * Motivates and coaches Personal Trainers to achieve revenue and session goals * Ensures Trainers are promoting and selling personal training programs * Completes payroll and ensures payroll expenses are within budgetary guidelines * Monitors all personal training department supplies and expenditures * Manages 90-day on-boarding process for new Personal Trainers * Assesses individual performance, provides feedback, and employee recognition * Makes hiring, promotion, disciplinary, and termination recommendations to the General Manager * Conducts weekly Personal Training Department and Management meetings Position Requirements * High School Diploma or GED * 3 years of personal training experience at Life Time * 2 to 3 years of experience in sales and program design * 2 years of supervisory an management experience * Certified Personal Trainer * CPR and AED Certified within 6 months of hire Preferred Requirements * Bachelor's degree in Kinesiology, Sports Medicine or other related field Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
    $44k-79k yearly est. Auto-Apply 38d ago
  • Training Specialist - CYFS

    State of Idaho 4.2company rating

    Senior technician specialist job in Boise, ID

    DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS Applications will be accepted through 4:59 PM MST on the posting end date. Are you seeking a career with an organization that works to protect the health and safety of Idahoans? Are you seeing a position with training opportunities and an excellent benefits package? Do you have personal or professional experience within or in support of programs serving youth and families and/or the child welfare team? If this sounds like a good fit for you, the Division of Child, Youth, and Family Services is seeking applicants for a Training Specialist position to support training programs within Youth Safety and Permanency. The Program Specialist will work closely with the Training and Development Manager and will develop training and curriculum, provide technical program assistance, and post-implementation support. This position requires the ability to work independently and as part of a collaborative group; strong communication skills are key. Technical writing and verbal presentation experience are required for the Program Specialist position. This position if located in the department's administrative office in beautiful downtown Boise, Idaho. BENEFITS: BEST RETIREMENT AVAILABLE IN THE NATION The State of Idaho offers a robust total compensation and benefits package, including but not limited to: * We have one of the Nation's best state retirement systems (PERSI) that offers a lifetime benefit at retirement. * 11 paid holidays * Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time) * Paid parental leave * Medical, vision, and dental insurance benefits that become effective first of the month following your hire date. All contributions can be pre-tax (full-time/30+ hours per week) * 2 voluntary supplemental retirement plans including both pre-tax and Roth options * Deferred compensation plan * Life insurance for self, spouse, and children * Short and long-term disability insurance * Flexible Spending Accounts (FSA) * Wide variety of training opportunities * Some positions offer flexible hours and/or telecommuting * Additional perks and discounts available through medical provider * Public Service Loan Forgiveness (PSLF) Eligibility * Employee assistance program Additional information related to benefits and/or State programs can be found here: **************************************************** EXAMPLE OF DUTIES: * Determines requirements for specialized training courses and research training needs for division programs and initiatives within Child, Youth, and Family Services. * Establishes training programs' objectives, designs appropriate courses, and maintains the yearly training calendar. * Develops and maintains training materials such as text, video, student guides, training manuals, evaluation rubrics, slides, and other materials in coordination with the Training and Development Manager and subject matter experts; develops course outlines and lesson plans. * May support delivery of training programs or produce computer-assisted training courses, including video instructional content. * Oversees administrative tasks with SharePoint, the learning management system, and other training resources. * Coordinates scheduling of training courses and events and develops training communications for program participants. * Assists with training quality assurance efforts by auditing and evaluating training courses and maintaining documentation of training attendance, certificates of completion, course evaluations, and related records. * Provides project management support for training activities, including conferences, newsletters, and training innovations. * Responds to inquiries and requests related to training programs. MINIMUM QUALIFICATIONS: You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below. * Experience developing, recommending and evaluating operating procedures and recommending changes. Typically gained by approximately one year of experience where this was a primary responsibility of the job. This experience may include participation in a regional or statewide quality assurance team, business change or project team or a similar assignment. * Experience developing technical written materials such as policies, technical manuals or rules/regulations. Typically gained by at least one year experience working in a business setting developing training materials, reports, policy and/or procedure manuals, written interpretations of law, rules, or policies, or any related background which would be considered similar. * Experience providing technical program assistance to staff. Typically gained by at least one year of experience providing technical assistance to staff in a business setting which could include formal and informal assignments to assist, mentor or train new staff. Below is preferred experience. It is not required for the position but applicants with this experience may receive consideration over other applicants. * Experience designing training curriculum for instructor-led or e-learning formats. Typically gained through relevant coursework, professional development, or at least six months of related work experience. * Experience using e-learning development tools (e.g., Adobe Captivate, Camtasia, Articulate), Learning Management Systems (e.g., Moodle, Canvas), or platforms like SharePoint, and basic proficiency with common training tools (e.g., PowerPoint, Canva, Webex, Microsoft Teams). Typically gained through at least one year of experience, formal training, or on-the-job use. * Experience managing multiple training projects or program activities, including scheduling, timelines, deliverables, stakeholder communication, and evaluation of program effectiveness. Typically gained through professional experience, internships, or formal project management training. * Understanding of adult learning theory and its application to training design and delivery. Typically gained through formal education, professional development, or practical application in training development. * Awareness of or experience in programs serving children, youth, or families. Typically gained through lived experience, volunteer service, or professional employment. Learn About a Career with DHW * PLEASE NOTE: application assistance is not available after the business hours listed below, on the weekends, or on holidays and you must apply before 4:59 pm on the closing date. When applying, use CHROME as your browser to avoid complications. If you have questions, please contact us at: Email is the quickest way to get an answer to your questions. (answered Monday through Friday during business hours MST) EMAIL: ********************* PHONE:************** EEO/ADA/Veteran: The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws. The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact ************** (TTY/TTD: 711), or email *****************************. Preference may be given to veterans who qualify under state and federal laws and regulations.
    $30k-37k yearly est. 7d ago
  • Senior Services Specialist - Outreach

    North Idaho College 3.9company rating

    Senior technician specialist job in Idaho

    The Area Agency on Aging is seeking a dedicated Senior Services Specialist to support seniors and adults with disabilities across North Idaho. This role is all about connection - helping people navigate available resources, coordinating services that promote independence, and building partnerships that strengthen community support. You'll represent the agency at outreach events, educate the public on important issues, and serve as an advocate for vulnerable individuals. Day to day, you'll listen, guide, and empower clients and their families as they make decisions about long-term care and quality of life. We're looking for someone with excellent communication and customer service skills, strong computer abilities, and the capacity to manage details while keeping the big picture in mind. Compassion, problem-solving, and a collaborative spirit are key. If you're motivated by meaningful work and want to make a lasting difference in the lives of seniors and caregivers, this position offers a chance to do just that while engaging with communities throughout our region. Enjoy excellent benefits, including retirement 15 vacation days per year 12 sick days per year 14 paid holidays Tuition assistance Job Description linked below: (some job boards may not include active links so please click Apply Now on the NIC website or go to **************** to see full details); Senior Services Specialist.docx Minimum Qualifications High school diploma or general education degree (GED) and a minimum of two years full-time equivalent related experience is required; or equivalent combination of education and experience. Required License and/or Certifications: Must possess a valid driver's license and proof of liability insurance. Starting pay range: $18 - $20 Work Site Location: Aging and Adult Services Work Schedule: Mon-Fri 8:00am - 5:00pm Employment is contingent upon successful completion of background check and proof of degree if required for this position. Application materials include: resume, cover letter Applications ONLY accepted through the North Idaho College Website!
    $18-20 hourly 7d ago
  • Production Training Specialist

    Agropur Inc.

    Senior technician specialist job in Jerome, ID

    Job Type:RegularInvest in you, Join Agropur. We dairy you! How Agropur invests in YOU : Medical, Dental, Vision, Life, Short and Long-term Disability Insurance; 401(k) with 7% company contributions; 3 weeks Paid Time Off; Paid holidays and 2 floating holidays; Paid parental leave; Advancement Opportunities. Salary range 004: $67,800 - $84,800 (Salary will be determined based on skills, education, training & experience related to the position). What's involved in this role : The Production Training Specialist is responsible for all facets of plant-based training including development of training materials, implementation of classroom training and tracking/updating training for the facility. This position will also create SOPs for the training of plant employees. This position actively searches, creatively designs and implements effective methods to educate, enhance performance and recognize performance. Essential Duties and Responsibilities: Make changes/updates to Standard Operating Procedures when needed. Rotate learning in each area of the facility to gain familiarity with all machines and positions. Develops training and development programs and objectives for plant processes. Modifies programs as needed. Obtains and/or develops effective training materials utilizing a variety of media. Develop tracking processes for training documentation. Lead training meetings and sessions. Track all training in a timely fashion, keeping this information organized and continuously up to date. Ensure employees who are new to a job/position are properly trained through the facility training program - both hands on training and classroom training. Partner with managers and complete reviews with the trainee to discuss their status within the training program and future training schedule. Communicate all progress updates to managers and supervisors on training and when an employee is able to perform the job on their own. Ensure that the documents are accurate, complete, and the work performed is satisfactorily. Assist in implementing improvements in safety, quality, and productivity on shift. Participate in company, customer, and third-party audits as needed. Works effectively as a team member with other members of management and the Human Capital staff. What you need to join our team: High School Diploma or equivalent required. Bachelor's Degree in a related field such as: Communications, Organizational Development, Training and Development, Human Resources Management, etc. preferred. Equivalent combination of education and/or experience may be considered. Minimum three (3) years of experience training employees in a factory and/or classroom setting preferred. Intermediate computer skills with Microsoft Excel, Power Point, Word, Outlook and field-specific software. Demonstrate excellent organizational skills, establish priorities, ability to multitask, and meet deadlines. Ability to evaluate and research training options and alternatives. Ability to design and implement effective training and development. Exhibit a professional manner in dealing with others and work to maintain constructive working relationships. Bilingual in English and Spanish preferred. We dairy you! JOIN AGROPUR. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Agropur welcomes people from all backgrounds and origins. We are proud to be an employer with a diverse community and are committed to providing a respectful and inclusive experience for all employees and applicants. We will work with candidates who request accommodation. Please note that an adequate knowledge of French is required for positions in Quebec. In this text, the use of the masculine gender to designate persons is intended only to lighten the text.
    $67.8k-84.8k yearly Auto-Apply 2d ago
  • Cook-Assisted Living

    Autumnwind

    Senior technician specialist job in Caldwell, ID

    Maintain kitchen and cooking area in a safe, orderly, clean and sanitary manner. Ability to prepare tasteful meals and to cook a variety of foods in large quantities. Ability to follow prepared menus and portion control guides. Ability to prepare special diets accurately. Record food temperatures for the meals. Prepare pureed foods. Ability to work in cooperation and harmony with personnel in all departments. Maintain quaternary solution in sanitizer buckets. Assist with serving the different meals. Clean cooking area and serving carts. Report resident care concerns and potential issues to Administrator and/or Director of Nurses. Participate in the orientation and on going training of dietary staff. Ability to make the presentation of the food appealing to the residents. Ability to cooperate. Willing to supervise and to work under supervision. To make sure all cleaning schedules are followed. Supervisory Requirements This job has supervisory responsibilities in the absence of the Dietary Supervisor. Qualification Education and/or Experience High school diploma or equivalent. Should have experience as a cook in a hospital or long term care facility for not less than one year. Language Skills Ability to read technical procedures. Ability to read and follow recipes. Ability to effectively present information and respond to questions from managers and employees. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Ability to solve practical problems. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Certificates, Licenses, Registrations Must obtain and maintain ServSafe Certificate. Knowledge and experience with PCC preferred. Must remain in good standing with the Department of Public Health. Physical Demands The essential functions of this position require the following physical abilities: Standing and /or walking very frequently. Sitting occasionally. Reaching with hands and arms frequently, pushing/pulling very frequently. Talking and /or hearing very frequently. Tasting and /or smelling very frequently. Lifting up to 50 pounds frequently. Climbing, balancing, stooping, kneeling, crouching or crawling occasionally. Close, distance, color, peripheral, and depth perception in vision: ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate. Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
    $28k-44k yearly est. 6d ago
  • Python Tech Lead

    Cognizant 4.6company rating

    Senior technician specialist job in Boise, ID

    Please note- this role is not able to offer Visa transfer or sponsorship now or in the future **Job Title- Python- Snowflake SQL Tech Lead** We are seeking an experienced Architect with 8 to 12 years of experience to join our team. The ideal candidate will have expertise in Python and Snowflake SQL with a preference for those with a background in Property & Casualty Insurance. This hybrid role offers the opportunity to work on innovative projects that drive our companys success and positively impact society. **Responsibilities** + Design and implement scalable data architectures using Python and Snowflake SQL to support business objectives and enhance data-driven decision-making processes. + Collaborate with cross-functional teams to gather requirements and translate them into technical solutions that align with company goals. + Ensure the integrity and security of data systems by implementing best practices and staying up-to-date with industry standards. + Optimize data processing workflows to improve efficiency and reduce latency ensuring timely access to critical information. + Provide technical guidance and mentorship to team members fostering a culture of continuous learning and improvement. + Develop and maintain comprehensive documentation for data architectures ensuring clarity and accessibility for all stakeholders. + Conduct regular performance assessments of data systems identifying areas for improvement and implementing necessary changes. + Work closely with stakeholders to understand their needs and deliver solutions that exceed expectations and drive business growth. + Stay informed about emerging technologies and trends in data architecture evaluating their potential impact on the organization. + Facilitate effective communication between technical and non-technical teams ensuring alignment and understanding across the organization. + Lead initiatives to enhance data quality and accuracy implementing robust validation and cleansing processes. + Support the development and execution of data governance strategies ensuring compliance with relevant regulations and standards. + Contribute to the companys mission by leveraging data to create innovative solutions that benefit society and drive positive change. **Qualifications** + Possess strong proficiency in Python and Snowflake SQL with a proven track record of successful implementations. + Demonstrate a solid understanding of data architecture principles and best practices. + Experience in Property & Casualty Insurance is a plus providing valuable domain insights. + Exhibit excellent problem-solving skills and the ability to think critically and strategically. + Strong communication skills with the ability to convey complex technical concepts to non-technical audiences. + A commitment to continuous learning and staying current with industry advancements. \#LI-PT1 Salary and Other Compensation: Applications will be accepted until Jan 3rd 2026 The annual salary for this position is between $120-150K depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: · Medical/Dental/Vision/Life Insurance · Paid holidays plus Paid Time Off · 401(k) plan and contributions · Long-term/Short-term Disability · Paid Parental Leave · Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
    $120k-150k yearly 14d ago
  • Water Mitigation Lead Technician

    Puroclean 3.7company rating

    Senior technician specialist job in Nampa, ID

    Come join our team and help us save the day! We are seeking a full-time Water Mitigation Lead Technician to join our growing team and to take care of our customers in southern and central Idaho and beyond. PuroClean is a local, family-owned mitigation and remediation company that responds to real and personal property damage caused by water, fire, mold, and biohazard (i.e., crime scene/trauma, etc.). Customer satisfaction is our primary objective, so it is important you have EXCELLENT communication skills with our customers, partners, and team. This is a full-time position. Holidays, evenings and weekends may be required; therefore, you MUST be flexible. IICRC (i.e., WRT, ASD, FSRT, AMRT, TCST, etc.) and asbestos/lead certifications are one of your powers. If you already have one or more of them you can look forward to a higher pay rate. Experience within one or more of the following mitigation/remediation disciplines (Water, fire, mold, biohazard mitigation/remediation) or within one or more of the following construction/demolition disciplines (general construction, framing, demolition) is a requirement. WE WILL TRAIN AND CERTIFY THE RIGHT CANDIDATE. JOB DESCRIPTION: As a lead you will be leading work processes, employees, sub-contractors, and other aspects of field work while working with various types of equipment within homes and businesses occupied by one or more occupants. Your responsibilities in general will include but are not limited to leading people and processes, administering company-provided policies and practices, providing a safe environment for work and occupancy, excellent customer service, meticulous and/or general demolition of residential and commercial building materials, structural drying/salvage/monitoring, safe vehicle/equipment operation, mobile technology documentation, among many others. Other more specific responsibilities may include working with mold, asbestos, lead, and various chemicals. There may be times where working in confined spaces such as attics and/or crawlspaces is required. At a minimum, Candidates must: Be able to work independently and with a team Be able to lead and coach others Be reliable and honest Maintain a professional demeanor at all times Must provide our customers, teammates, and partners with five-star white-glove service Maintain a pleasant demeanor and CARE about the outcome of the work your perform Be part of an on-call rotation and respond to after-hours calls Have excellent interpersonal communication and customer service skills Pass a criminal background check and pre-employment drug screening Pay attention to detail Be able to follow written and oral instructions and maintain an awareness of when you need to ask for assistance Be punctual Accurately and timely complete, with detail, all necessary paperwork and/or online documentation associated with each job Ability to learn and navigate through electronic mobile devices and utilize software that is critical to our business Ability to think rationally and make reasoned decisions Be able to work a flexible schedule Have a valid driver's license Be able to multi-task Be able to lift at least 40 lbs. Sometimes work long hours in less than ideal conditions What you'll get in return for putting smiles on our customers' faces: Competitive pay Paid time off Paid holidays Valuable member of a team of professionals Opportunities for overtime and career advancement Paid ongoing training Challenging but rewarding work; each day brings something new 401k plan If you want to be part of our super team, let us know! Job Type: Full-time Pay: $27.00 - $32.00 per hour DOE/DOQ Compensation: $27.00 - $32.00 per hour “We Build Careers” - Steve White, President and COO With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Culture is very important to us. We want to make sure that we are the right fit for YOU! Apply today and join our Winning TEAM. “We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership” This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.
    $27-32 hourly Auto-Apply 60d+ ago
  • NG5-12 - Enlisted Senior Trainer (EST)

    Stillwater Human Capital

    Senior technician specialist job in Boise, ID

    **LCAT:** Enlisted Senior Trainer (EST) **Clearance Required:** Active Secret or Top Secret (or able to obtain based on level) ** Exempt Stillwater is seeking Enlisted Senior Trainers (ESTs) to support Army National Guard training at Gowen Field in Boise, Idaho. The EST will serve as a trusted advisor, mentor, and trainer-providing expert guidance in training management, the Military Decision-Making Process (MDMP), and Mission Command (MC). This position is ideal for senior enlisted leaders with extensive battalion or higher echelon experience who are ready to shape and influence the next generation of Army leaders. **Responsibilities** + Advise, mentor, and coordinate with Army National Guard units in Training Management, MDMP, and Mission Command. + Assist in planning and execution of individual through collective multi-echelon training events. + Provide subject matter expertise in operations and staff processes at the brigade or division level. + Prior senior leverage enlisted leadership experience to enhance training outcomes and mission readiness. **Qualifications** + Previous Battalion-level or higher echelon Sergeant Major experience. + Preferred: Brigade or Division-level Sergeant Major and primary staff NCOIC experience. + Graduate of the Battle Staff NCO Course. + Completion of the U.S. Army Sergeants Major Academy. + Service as a Brigade or higher Operations Sergeant Major (SGM). + Strong leadership, mentoring, and communication skills **Education & Certifications** + **Required:** Bachelor's degree (field of study not required). + **Certifications:** None required. **Additional Requirements** + Must possess and maintain an active Top Secret or Secret clearance (depending on role level). + U.S. Citizenship is required due to security clearance eligibility. + Travel may be required in support of training exercises or mission requirements. **Position Tracking Information** + MCTSP Req Number: SVR-NG5-12 **Stillwater is an Equal Opportunity Employer** All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability age veteran status or any other protected class. If you need assistance with the application process due to a disability please contact us at ************. Stillwater is an Equal Opportunity Employer Stillwater Human Capital is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status or any other protected class. If you'd like to view a copy of the company's Affirmative Action policy statement, please contact the Human Resources Department. If you require assistance with the application process due to a disability, please contact us at **************. Equal Employment Opportunity Posters.
    $45k-71k yearly est. 60d+ ago

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