Senior Care Specialist
Senior technician specialist job in New York, NY
Senior Care Specialist
Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals because we know that health requires care for the whole person. Its no wonder 98% of patients report being fully satisfied with Upward Health!
Job Title & Role Description:
The Senior Care Specialist is a key member of Upward Healths Care Team Pod, which consists of a diverse, multidisciplinary group providing direct support and care to patients in the community. This role involves building relationships with patients, assisting with care coordination, and offering emotional support. The Senior Care Specialist provides essential services like conducting needs assessments, setting health goals, supporting patients with daily living needs, and ensuring follow-up care. As a senior team member, the Senior Care Specialist also mentors other Care Specialists and provides feedback to enhance services. In addition, the Senior Care Specialist serves as a Preceptor, responsible for training an assigned group of Care Specialists completing weekly check-ins, determining competency for activities and skills required in the Care Specialist role, answering questions, and supporting CSs in navigating through helpdesk, compliance reports, and related workflows. This role is integral to improving care for underserved populations, making it critical for the teams success.
Skills Required:
Minimum of 3 years of experience as a Medical Assistant (MA), Certified Nursing Assistant (CNA), Community Health Worker (CHW), or Peer Support Specialist (PSS); or 2 years of internal experience with Upward Health.
High school diploma or GED required.
Strong organizational skills for managing a personal schedule and coordinating services.
Ability to conduct home visits and patient outreach.
Comfort with computer data entry and use of EHR/EMR applications.
Strong communication skills, both oral and written.
A valid drivers license, auto liability insurance, and reliable transportation.
Knowledge of social and health issues affecting the community.
Ability to establish and maintain professional boundaries with patients and coworkers.
Cultural competency and the ability to work with diverse community members.
Technologically savvy is a plus, including familiarity with office software (email, messaging, etc.).
Certification, coursework, or college credit in social services, public health, or health-related studies preferred.
Key Behaviors:
Preceptor Responsibilities:
Provides structured training, guidance, and weekly check-ins for assigned CSs; assesses skill competency; supports CSs with questions and challenges; and ensures adherence to processes such as helpdesk navigation and compliance reporting.
Empathy & Compassion:
Consistently demonstrates a patient-centered approach by building rapport with patients, offering emotional support, and listening to their needs.
Collaboration:
Works seamlessly within a multidisciplinary team, collaborating with healthcare providers, community organizations, and patients to ensure the best outcomes.
Adaptability:
Comfortable with the evolving nature of services and protocols in a startup environment, demonstrating flexibility and willingness to adjust to change.
Reliability & Accountability:
Takes ownership of tasks, ensuring timely completion, and holding oneself accountable for the quality of work.
Mentorship:
Demonstrates leadership by mentoring and guiding fellow Care Specialists, sharing knowledge, and fostering a supportive work environment.
Cultural Sensitivity:
Demonstrates the ability to work effectively with people from diverse backgrounds and ensures culturally competent care.
Resourcefulness:
Utilizes available resources efficiently to address patient needs and solve problems as they arise.
Effective Communication:
Communicates clearly and proactively with patients, colleagues, and leadership to ensure smooth operations and patient care.
Competencies:
Precepting & Competency Evaluation:
Leads training for assigned CSs, monitors weekly progress, validates competency in role-specific activities, and provides structured feedback to ensure readiness and compliance.
Patient Care & Support:
Demonstrated ability to provide direct care and support to patients, including home visits, health assessments, care coordination, and assisting with daily living needs.
Organizational Skills:
Strong ability to manage schedules, coordinate services, and keep detailed records of patient interactions.
Problem-Solving:
Capable of identifying challenges faced by patients, whether related to health, social issues, or navigating the healthcare system, and developing effective solutions.
Mentoring & Leadership:
Ability to mentor and guide new Care Specialists, helping them develop the skills needed to succeed in their roles.
Community Knowledge & Resource Utilization:
Well-versed in community resources and able to connect patients with services related to housing, food, transportation, and behavioral health.
Technology Proficiency:
Comfortable using EHR/EMR systems and other technologies to document patient care and communicate with the care team.
Cultural Competency:
Demonstrates an understanding of diverse populations and ensures all interactions are respectful and inclusive.
Collaboration & Teamwork:
Works effectively as part of a multidisciplinary team to deliver comprehensive, coordinated care to patients.
Commitment to Education & Development:
Stays current with required training and educational requirements and is dedicated to personal and professional growth.
Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.
Upward Health Benefits
Upward Health Core Values
Upward Health YouTube Channel
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AI Training and Enablement Specialist
Senior technician specialist job in New York, NY
We are seeking an AI Technology Training Specialist to help attorneys and business services professionals effectively adopt and use artificial intelligence and emerging legal technologies in their day-to-day work. This role sits at the intersection of technology, training, and user enablement, translating advanced legal AI tools into practical, easy-to-use solutions that drive real adoption across the firm.
This is a hands-on role focused on training delivery, onboarding, user support, and change enablement. You will partner closely with IT, legal teams, and vendors to ensure technology investments are fully leveraged through thoughtful training programs and ongoing support.
Key Responsibilities
Training Program Development & Delivery
Design and deliver training programs on AI-enabled legal technologies and knowledge management tools for attorneys and staff
Create training materials such as user guides, quick reference cards, video tutorials, and interactive learning content
Develop and maintain curriculum for both foundational and advanced legal AI training tracks
Conduct live training sessions, including large group presentations, workshops, and one-on-one coaching
Tailor training approaches to different practice groups, roles, and experience levels
AI Training Support
Partner with IT to support ongoing legal AI training initiatives
Coordinate logistics for training sessions, including scheduling, communications, registration, and materials
Track participation, completion rates, and feedback to measure effectiveness
Identify and recommend external training resources and certifications as appropriate
Ensure consistency across training and user support efforts
User Onboarding & Support
Lead onboarding for new AI tools and technology platforms
Provide day-to-day support to attorneys and staff using AI technologies
Build and maintain a knowledge base of FAQs, common issues, and solutions
Technology Adoption & Enablement
Build strong relationships with attorneys and staff to understand workflow needs and challenges
Promote awareness and adoption through demos, communications, and success stories
Monitor usage patterns and recommend additional training or support
Partner with practice groups to develop targeted, use-case-driven training
Administrative & Operational Support
Maintain training schedules, enrollment systems, and attendance records
Coordinate with vendors on training materials, system updates, and technical support
Ensure training room technology and virtual platforms are fully functional
Support departmental initiatives and special projects as needed
Skills, Knowledge & Abilities
Experience working in a corporate or large law firm environment
Strong presentation and facilitation skills with the ability to explain complex concepts clearly
Comfortable training audiences of varying sizes and experience levels
Quick learner with strong technical aptitude and comfort with new software and tools
Highly organized with the ability to manage multiple programs and priorities
Approachable and collaborative style that encourages user engagement
Excellent written and verbal communication skills
Experience with legal automation tools (e.g., Contract Express, Neota Logic, HotDocs), AI due diligence tools (e.g., Kira, eBrevia, Luminance), or eDiscovery tools preferred
Education & Experience
Bachelor's degree in education, instructional design, communications, or a related field, or equivalent experience
2-4 years of experience in training, instructional design, or technical support
Experience developing and delivering technology training programs
Experience supporting legal technology, knowledge management systems, and AI tools within a law firm
Demonstrated success driving user adoption
Technology Trainer
Senior technician specialist job in New York, NY
Technology Training Specialist - NYC or SF
This role designs and delivers technology training programs for attorneys and professional staff across multiple offices worldwide. Training is provided in a variety of formats-classroom, virtual, hybrid, and ad hoc-and content is maintained in multiple formats to ensure consistency and effectiveness. The position supports firmwide technology adoption and training initiatives, partnering closely with IT teams, business stakeholders, and vendors to drive adoption of applications and tools. Occasional travel to regional offices is required.
Key Responsibilities
Deliver training on standard hardware, enterprise applications, and specialized legal technology, both in group settings and one-on-one.
Lead new hire technology onboarding, ensuring consistent orientation and training across all locations.
Develop and maintain learning resources such as quick reference guides, e-learning modules, video tutorials, and tip sheets.
Provide technology support through virtual desk-side coaching and office hours.
Partner with stakeholders to assess training needs and create customized learning solutions.
Contribute to the design and rollout of new training programs, initiatives, and technology adoption campaigns.
Regularly update and adapt training content to align with evolving applications, firm priorities, and user needs.
Use the Learning Management System (LMS) to organize, track, and enhance training programs.
Qualifications
Bachelor's degree in information technology, instructional design, or a related field preferred.
5+ years of experience in technology training, instructional design, and content development.
Strong knowledge of Windows OS and Microsoft 365 (Word, Outlook, Excel, PowerPoint, Teams, OneDrive).
Skilled in remote training and collaboration tools such as Microsoft Teams and Zoom.
Experience with e-learning authoring tools (Articulate Rise, Camtasia, Snagit, EasyGenerator, or similar).
Familiarity with LMS administration and content management.
Prior experience in a law firm or professional services environment strongly preferred.
Certification in instructional design, training, or related areas a plus.
Strong project management skills with the ability to manage multiple initiatives simultaneously.
Excellent written and verbal communication skills, with the ability to engage with all levels of an organization.
Flexible schedule to support occasional after-hours training and travel.
Key Attributes
Proactive in identifying learning needs and developing effective training solutions.
Strong service orientation with a focus on user adoption and satisfaction.
Able to balance competing priorities in a fast-paced, professional environment.
Collaborative, team-oriented, and able to work effectively with diverse stakeholders.
Highly organized, detail-oriented, and accountable for deliverables.
Benefits
Comprehensive health, dental, vision, life, and disability insurance coverage.
Generous family leave and caregiving benefits, including fertility and adoption assistance.
Wellness programs, including access to mental health and mindfulness apps.
Professional development opportunities and tuition reimbursement.
Paid community service day, birthday holiday, and other firmwide perks.
New York, San Francisco salary range: $92k to $128k
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Training Consultant
Senior technician specialist job in New York, NY
Job Title: Training & Development Specialist
Perm (FTE) role
US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor
H1b
candidates at this time
Must haves
Need to have own vehicle and clean driver's license.
Should be bilingual with Spanish and English.
Facilitate in-person and virtual training sessions on various topics, including SAP and other company-specific programs, in both English and Spanish language.
Preferred Skills:
Experience with virtual training platforms (e.g., Zoom, Microsoft Teams, WebEx).
Familiarity with instructional design principles
Proficient in MSOffice Suite
:
Summary:
The Training and Development Specialist is responsible for delivering engaging and effective training programs to employees and ensuring they gain the necessary knowledge and skills to succeed in their roles.
The Specialist will conduct both in-person and virtual training sessions, utilizing various learning methods, tools, and resources to create an interactive and positive learning experience.
The role requires excellent communication skills, a passion for helping others grow, and the ability to adapt training content to meet the diverse needs of training recipients.
Job Description:
Training Delivery:
Facilitate in-person and virtual training sessions on various topics, including SAP and other company-specific programs, in both English and Spanish language.
Use a variety of instructional techniques, such as group discussions, hands-on activities, role-playing, case studies, and multimedia, to engage learners and promote active participation.
Adjust delivery styles and content to accommodate different learning styles and audience needs.
Training Preparation:
Review and familiarize yourself with training materials before each session to ensure content is clear, accurate, and aligned with the learning objectives.
Set up training spaces (virtual or physical) with necessary materials, technology, and equipment prior to sessions.
Prepare any assessments, quizzes, or activities needed to reinforce key learning points and evaluate participant understanding.
Participant Engagement:
Create a positive, inclusive, and respectful learning environment that encourages participation, open dialogue, and knowledge sharing.
Monitor participant engagement and adjust the pace or delivery of content as necessary to maintain attention and support understanding.
Provide one-on-one assistance to learners as needed during or after training sessions to clarify concepts or address individual questions.
Feedback and Evaluation:
Collect feedback from participants at the end of each training session to gauge the effectiveness of the training and identify areas for improvement.
Evaluate participant performance through assessments, surveys, and follow-up conversations to ensure learning objectives are met.
Report training feedback and outcomes to the Training and Instructional Design Manager including recommendations for improving future sessions.
Learning Resource Management:
Assist in the development and maintenance of training materials, guides, and resources that can be used for ongoing learning or as reference materials.
Ensure that all training materials are updated and remain relevant, accessible, and aligned with the latest industry trends or organizational needs.
Collaboration with Training Team:
Collaborate with the Training Manager and other team members to continuously improve training programs and ensure they align with the organization's learning and development goals.
Participate in team meetings, share best practices, and contribute ideas for improving training processes and participant outcomes.
Continuous Improvement:
Stay updated on best practices in training facilitation, learning methodologies, and new technologies or tools that can improve training delivery.
Qualifications:
Education:
Bachelor's degree in Education, Business, or a related field (preferred).
Experience:
Experience delivering both in-person and virtual training to diverse groups of employees.
A reasonable, good faith estimate of the minimum and maximum base salary for this position is $65k to $70K per year
We offer a comprehensive benefits package designed to support your health, well-being, and career growth, which may include:
Health, dental, and vision coverage
Paid time off and holidays
Retirement savings plan options
Technical Lead
Senior technician specialist job in White Plains, NY
At Mavis, we are continuously dedicated to delivering high-quality products to our 20,000+ employees and 3,000+ company-owned and franchised locations. Here you will be leading a team of engineers and developing modern software for our stores. You would work closely with other engineers and our product management team, as well as regularly work on-site with other departments to ensure our software is scalable and meets business needs.
Responsibilities
The Technical Lead is responsible for the following:
Mentoring and providing technical support for the full stack engineers on the team
Developing and maintaining more complex features using React, Node, and Typescript
Collaborating with our product team and business units to architect and refine requirements
Identifying and resolving technical debt and areas of improvement
Fostering an environment of collaboration and accountability
Qualifications
To be eligible for the Technical Lead position, you must:
Have 4+ years of experience as a full stack engineer or similar position(including 2+ years in a leadership or mentorship role), experience with Git or an equivalent version control system, and proven experience building web applications, APIs, and SQL stored procedures
Hold a BA degree in a related subject or equivalent work experience
Be proficient in Javascript, Typescript, React, and Node
Be able to effectively provide feedback to engineers and collaborate with other leaders
Strongly understand REST APIs, microservices, and cloud platforms such as AWS or Azure
Mavis Discount Tire is an Equal Opportunity Employer
Consistent with our commitment to the principal of equal employment opportunity for all individuals, we enforce a zero tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived membership in any category or status protected by applicable federal, state or local law. Where appropriate, Mavis may provide reasonable accommodation, in order for an otherwise qualified individual to perform the essential functions of the position.
Mavis does not seek salary history information from applicants.
Technical Lead - Commercial Lending / ACBS
Senior technician specialist job in New York, NY
Consulting Manager, ACBS Technical Lead
USA
ABOUT US
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Learn how Cognizant helps clients lead with digital at ******************
COGNIZANT CONSULTING
Within Cognizant is Cognizant Consulting, a global consulting organization delivering strategic and domain consulting through industry and technology expertise. With over 6,000 consultants worldwide, Cognizant offers high-value consulting services that improve business performance and operational productivity, lower operational expenses and enhance overall performance. Clients draw upon our deep industry expertise, program and change management capabilities, and analytical objectivity to help improve business productivity, drive technology-enabled business transformation and increase shareholder value. We provide several Business/IT Consulting Services including Business Strategy, IT Strategy & Roadmap Development, Process Re-Engineering & Transformation, Enterprise Architecture & Technology Selection, and Domain Solutions. The Cognizant Consulting team is a high-performing organization continually expanding our client base and increasingly recommended by analysts such as Forrester and Gartner. And we are growing!
The Role
We are looking for Consulting Managers, Technical Lead who can deliver within Cognizant's Five Pillars of Consulting Excellence: 1) Project Execution, 2) Expertise, 3) Business Development, 4) Practice Development, & 5) People Development. As a Consulting Manager, this means partnering with clients and project stakeholders, colleagues to clarify requirements and support delivery of effective solutions; applying technical and domain expertise to solve core client business challenges or inefficiencies; developing and strengthening domain knowledge and maintaining an accurate understanding of Cognizant's industry propositions and consulting capabilities; supporting business development activities of senior leaders; contributing to the development of practice initiatives or new service offerings (e.g., Strategic Control Points, development of consulting assets); and being an inspiring colleague, promoting team motivation, partnership, and ownership for projects. In addition to enabling consulting excellence through the Five Pillars of Consulting, the specific requirements for this position are below.
Our solutions are in demand and we're passionate about making a difference. If you have experience with the above, are a selfless leader, and are committed to client-facing environment; if you want to grow your career with a team that wants to build something great together, we want to hear from you! Apply now!
Summary
We are seeking a seasoned FIS ACBS Technical Lead with strong expertise in Lansa and IBM AS400 (iSeries) platforms to support Change the Bank (CTB) initiatives for Commercial and Institutional Banking (C&IB) operations. The role focuses on driving system enhancements, modernization, and integration efforts across the ACBS ecosystem while ensuring platform stability and scalability.
Responsibilities
Lead the design, development, and implementation of ACBS enhancements, upgrades, and interface integrations.
Translate business and functional requirements into scalable technical solutions across ACBS modules.
Develop, maintain, and optimize Lansa and RPGLE programs supporting new business capabilities.
Oversee integration with enterprise systems via MQ and API services.
Partner with product and infrastructure teams to plan and execute ACBS version upgrades, patch deployments, and regression testing.
Contribute to cloud transition initiatives (e.g., IBM cloud) and support data migration and connectivity re-establishment.
Mentor offshore development teams, perform technical reviews, and ensure adherence to best practices and quality standards.
Required skills and experience:
8-12 years of experience in IT with 5+ years in FIS ACBS application development and enhancement.
Hands-on experience in Lansa, RPGLE and SQL on AS400/iSeries platform.
Strong understanding of ACBS technical architecture, data model, and batch processes.
Proven experience in CTB delivery - new feature development, release management, and environment coordination.
Exposure to ACBS upgrades, API enablement, and automation initiatives.
Excellent analytical, problem-solving, and stakeholder engagement skills.
Work Authorization: Must be legally authorized to work in Canada without the need for employer sponsorship, now or at any time in the future.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Sr. Technical Specialist, GL
Senior technician specialist job in Melville, NY
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Claim
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$94,400.00 - $155,800.00
**Target Openings**
4
**What Is the Opportunity?**
This role is eligible for a sign on bonus up to $20,000.
Under general supervision, this position is responsible for investigating, evaluating, reserving, negotiating and resolving assigned General Liability Bodily Injury and Property Damage claims. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, litigation management, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. Provides consulting and training resources, and serves as a contact and technical resource to the field and our business partners. This job does not manage staff.
**What Will You Do?**
+ Directly handles assigned severity claims.
+ Provides quality customer service and ensures file quality and timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case.
+ Consults with Manager on use of Claim Coverage Counsel as needed.
+ Directly investigates each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Interview witnesses and stakeholders; take necessary statements, as strategically appropriate.
+ Complete outside investigation as needed per case specifics.
+ Actively engages in the identification, selection and direction of appropriate internal and/or external resources for specific activities required to effectively evaluate claims, such as Subrogation, Risk Control, nurse consultants, and fire or fraud investigators, and other experts.
+ Verifies the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damage documentation.
+ Maintains claim files and documents claim file activities in accordance with established procedures.
+ Utilizes evaluation documentation tools in accordance with department guidelines.
+ Proactively reviews Claim File Analysis (CFA) for adherence to quality standards and trend analysis.
+ Utilizes diary management system to ensure that all claims are handled timely.
+ Establishes and maintains proper indemnity and expense reserves.
+ Recommends appropriate cases for discussion at roundtable.
+ Attends and/or present at roundtables/ authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense.
+ Actively and enthusiastically shares experience and knowledge of creative resolution techniques to improve the claim results of others.
+ Applies the Company's claim quality management protocols and Best Practices to all claims; documents the rationale for any departure from applicable protocols with or without assistance.
+ Develops and employ creative resolution strategies.
+ Responsible for prompt and proper disposition of all claims within delegated authority.
+ Negotiates disposition of claims with insureds and claimants or their legal representatives.
+ Recognizes and implements alternate means of resolution.
+ Manages litigated claims. Develops litigation plan with staff or panel counsel, including discovery and legal expenses, to assure effective resolution and to satisfy customers.
+ Applies litigation management through the selection of counsel, evaluation and direction of claim and litigation strategy,
+ Tracks and controls legal expenses to assure cost-effective resolution.
+ Effectively and efficiently manages both allocated and unallocated loss adjustment expenses.
+ Attends depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed.
+ Updates appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options.
+ Recognizes cases, based on severity/complexity protocols that should be transferred to another level of claim professional and refers on a timely basis.
+ Appropriately deals with information that is considered personal and confidential.
+ Fulfills specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions and inquiries from agents and brokers.
+ Represents the company as a technical resource, attends legal proceedings as needed, acts within established professional guidelines as well as applicable state laws.
+ Actively provides mentoring and coaching to less experienced claim professionals to increase the technical expertise and improve bench strength.
+ Shares accountability with business partners to achieve and sustain quality results.
+ Evaluates all claims for recovery potential; directly handles recovery efforts and/or engages and directs Company resources for recovery efforts.
+ In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Bachelor's Degree preferred.
+ 4 years bodily injury litigation claim handling experience preferred.
+ Advanced level knowledge in coverage, liability and damages analysis and has a thorough
+ understanding of the litigation process, relevant case and statutory law and expert
+ litigation management skills preferred.
+ Extensive claim and/or legal experience and technical expertise to evaluate severe and
+ complex claims preferred.
+ Able to make independent decisions on most assigned cases without involvement of supervisor
+ preferred.
+ Thorough understanding of business line products, policy language, exclusions, ISO forms,
+ and effective claims handling practices preferred.
+ Openness to the ideas and expertise of others actively solicits input and shares ideas.
+ Strong customer service skills. - Intermediate
+ Demonstrated coaching, influence and persuasion skills.- Intermediate
+ Strong written and verbal communication skills are required so as to understand, synthesize, interpret and convey, in a simplified manner, complex data and information to audiences with varying levels of expertise.- Intermediate
+ Strong technology aptitude; ability to use business technology tools to effectively research, track, and communicate information. - Intermediate
+ Attention to detail ensuring accuracy -Intermediate
+ Job Specific Technical Competencies:
+ Analytical Thinking - Intermediate
+ Judgment/Decision Making - Intermediate
+ Communication - Intermediate
+ Negotiation -Advanced
+ Insurance Contract
+ Knowledge - Advanced
+ Principles of Investigation - Advanced
+ Value Determination - Advanced
+ Settlement Techniques - Intermediate
+ Legal Knowledge - Intermediate
+ Medical Knowledge - Intermediate
**What is a Must Have?**
+ High School Degree or GED required with a minimum of 3 years bodily injury litigation claim handling or comparable claim litigation experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
2025-2026 Multilingual Learner Specialist
Senior technician specialist job in New York, NY
Job Description
About Us
Brilla Schools, a growing K-8 network in the Bronx, serves over 2,000 students with plans to expand to educate 3,000 across four elementary and four middle schools. Managed by Seton Education Partners, Brilla Schools are dedicated to forming students of strong wisdom and virtue. Our classically inspired approach to education combines a content-rich curriculum, inquiry-driven learning, and a focus on virtues, while providing individualized support to meet each child's unique needs. A national leader in character education and supporting students with varying needs, over the past two years, Brilla alumni have secured spots in the most prestigious high schools in the tri-state area, earning over $3 million in scholarships and financial aid. Our staff are mission-aligned change-makers who believe in fostering a joyful, rigorous learning environment, and Brilla offers some of the most competitive salaries in the market to honor their dedication. With high expectations and a supportive community, we're preparing students to excel in high school, college, and beyond.
Position Overview
Under the supervision of the Assistant Principal of Student Services and the Network MLL Manager, the Multilingual Learning Specialist (MLL) provides legally mandated services to identified English Language Learners, as well as students who are identified as needing at-risk interventions. The MLL specialist pulls out small groups of students and works collaboratively in a teacher-team model with the general education teachers using a combination of grade-level content resources and a targeted English language development curriculum. The MLL Specialist works with the school administrators to implement school procedures and policies and communicates with students' parents, guardians, and/or caregivers. The MLL Specialist holds primary responsibility for designing and implementing direct MLL instruction and collaborating with teachers to provide English language support in other content areas.
Core Competencies & Responsibilities
Demonstrates knowledge of grade-level content curricula to engage students in all content areas and differentiate curriculum and instruction to support all MLLs.
Co-plans prepare and facilitate daily standards-based lessons that utilize a variety of MLL instructional strategies that differentiate teaching based on the diverse and individual needs of all students.
Co-teaches with general education teachers and supports student learning through modeling, lesson planning, team teaching, data analysis, and ongoing feedback through dialogue and reflections.
Manages both regulatory and instructional requirements as an MLL teacher.
Administers Home Language Questionnaires and NYSITELL to determine student eligibility for MLL service.
Manage the NYSESLAT administration at their assigned campus.
Uses assessment data to refine curriculum and inform instructional practices to create a classroom culture of data-driven decision-making to close the achievement gap for all students including general education, students with disabilities, and MLLs.
Creates a classroom environment of respect and rapport to ensure a safe, caring, and orderly school environment that nurtures each student's unique needs.
Participates in collaborative curriculum and professional development, professional learning communities, grade-level activities, and school-wide functions.
Seeks to know students' strengths and challenge areas actively and communicates effectively with parents.
Evaluate, determine goals for, and track the progress of individual multilingual learners, and communicate with staff, students, and families.
Advises teachers on modifying/accommodating curriculum for MLLs and shares best practices to ensure high-quality instruction.
Build a warm and inclusive classroom environment, implementing the practices of a Responsive Classroom.
Creates and maintains strong relationships with students and families.
Actively participates in grade-level meetings, collaborative planning, and professional development, including an annual summer onboarding training.
Participates in meetings, designated school functions outside of school hours, and opportunities for individual and school-wide professional development
Performs other duties as assigned
Qualifications
Bachelor's degree from an accredited college or university
New York State teaching certification in ESL, TESOL, or Bilingual preferred.
Teaching or student teaching experience with multilingual learners in a school is required.
Benefits
At Brilla Schools, we celebrate the unique skills, experiences, and passions that each staff member brings to our mission. To support their work, we offer a thoughtfully designed benefits package to provide competitive and adaptable coverage. We are committed to offering a benefits portfolio that supports the holistic health and wellness of our team members including:
Comprehensive Professional Development: More than 225 hours annually, featuring two weeks of onboarding, coaching, and targeted training sessions to ensure staff excel in their roles and flourish.
Community and Culture: An intentionally joyful workplace with over 30 bonding events each year, fostering connection and collaboration among staff and families in the Bronx.
Flexible Health Coverage: A full suite of medical, dental, and vision plans designed to support diverse needs, utilizing Cigna and Anthem provider networks.
Competitive Compensation: A salary range of $70,000 to $105,000, with pay varying within this range based on job-related knowledge, skills, and experience.
Retirement Plans: A 403(b) plan and 401(k) retirement options with matching contributions, helping you secure your financial future while you grow with us.
Work-Life Balance: Generous paid time off, a DOE-aligned school calendar, and wellness resources to support personal renewal and sustained excellence.
At Brilla, your dedication fuels our mission, and we're here to invest in your growth, well-being, and success-from recruitment to retirement!
Please note: The above is based on the 2024-2025 plan year. You can find more information
here
.
Clinical Affairs Training Specialist
Senior technician specialist job in Islandia, NY
RxSight is an ophthalmic medical technology corporation headquartered in Aliso Viejo, California that has commercialized the world's first and only adjustable intraocular lens (IOL) that is customized after cataract surgery. The company's mission is to revolutionize the premium cataract surgery experience by allowing surgeons to partner with their patients to achieve optimized results for every unique eye.
OVERVIEW:
The CTS III is responsible for providing world-class training and clinical support to physicians and staff to effectively drive LAL adoption. This role supports clinical efforts at customer sites through hands-on procedure support, staff training, clinical evaluations, LDD treatments, post-operative follow-ups, patient counselor education, and continuous outcomes optimization.
The CTS III plays a critical role in ensuring high-quality, consistent execution of LAL-specific clinical methods and fostering full operational integration of the LDD within each practice. CTS IIIs are responsible for clinical efficiency, executing adoption strategies, and ensuring assigned accounts meet key clinical benchmarks. The role includes identifying clinical or operational barriers to adoption, supporting same-store growth, and ensuring sustained practice success through Clinical vigilance.
Performance will be measured in part by progress in LAL usage growth, execution of clinical best practices as measured by patient outcomes. The CTS III works in close coordination with Sales, Customer Development Managers, and other internal teams to align on account strategies and ensure seamless clinical execution. The CTS III is expected to maintain a transparent communication path with customers to ensure the voice of the customer is clearly heard and effectively acted upon.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Train Physicians and staff on RxSight technology and best practices and pearls.
* Partner with designated Customer Development Managers (CDMs) to execute LAL adoption strategies, including identification of training gaps, underutilizing surgeons, outcomes analysis, and ongoing performance tracking.
* Collaborate on the development and execution of 30/60/90-day clinical adoption plans tailored to each customer site's opportunity and growth objectives.
* Communicate with sites to identify key on-site personnel, set proper expectations to ensure full site readiness to accept RxSight technology prior to customer onboarding.
* Co-manage New Customer Introduction with CDM, onboarding and ongoing training/educational activities to ensure full operational competence in compliance with current Standard Operating Procedures (SOPs) as directed.
* Conducting periodic audits of the effectiveness of the Clinical Training program.
* Lead customer complaint-handling and management, when requested by collecting data and providing input on possible solutions to escalated clinical issues.
* Provide clinical support and training on LAL patient selection, implantation, postoperative evaluation, and LDD treatments, ensuring best practices and consistency across assigned accounts.
* Provide strategies and customer feedback for implementing clinical methodology to optimize results of RxSight technology.
* Monitor and update the Training Portal (RxConnect) in real-time to ensure accurate reflection of CTS/customer activity as well as training readiness of each customer site.
* Participate in site-level business reviews to provide clinical performance feedback and contribute to account strategy updates.
* Maintain accountability for LAL growth and clinical execution at assigned accounts, tracking real-time performance and engaging proactively to resolve barriers to adoption.
* Execute Outcomes analysis and present to customers reflecting the LAL's world class clinical outcomes.
* Ensure proper use and communication of marketing and patient education materials.
* Perform period Cycle Count activity of ASC LAL Inventory ensuring proper reporting and cadence of reporting.
Requirements
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
* Demonstrable ability to liaise with individuals of all levels, to include surgeons, clinical staff and facility administrators.
* Significant clinical experience includes planning of cataract surgery, refractions/biometry and associated device operations.
* Strong knowledge of the cataract patient diagnostic and evaluative process at the clinic level, including patient flow.
* Strong understanding and OR experience related to Cataract Surgery.
* Proven and excellent communication skills, written and verbal.
* Ability to travel up to ~75% of the time.
* 6+ years Clinical experience in ophthalmic industry.
* Ability to legally operate a motor vehicle and travel without restriction in the applicable region of the world.
* Ability to interpret clinical performance trends and apply targeted solutions to increase LAL usage and practice-level consistency.
* Proven ability to collaborate cross-functionally with Sales and Customer Development Managers to implement adoption strategies.
* Familiarity with CRM tools and experience in surgeon usage tracking, data collection, and clinical documentation.
SUPERVISORY RESPONSIBILITIES:
* Although this position does not have formal supervisory responsibilities, the CTS III is expected to take clinical ownership of assigned customer sites, leading day-to-day training execution and acting as a role model in driving consistent LAL usage.
* The role will support new customer onboarding, retraining initiatives, and practice development activities in collaboration with CDMs, Clinical Affairs Liaisons (CALs), and Sales partners. CTS IIIs are expected to maintain high standards of clinical excellence and accountability across their territory.
EDUCATION, EXPERIENCE, and TRAINING:
* BSc Optometry, Master of Optometry, and/or BA/BS (preferred)
* Three to five years related experience and/or training; or equivalent combination of education and experience
* Strong experience with manifest refractions
* Training to be completed per the training plan for this position as maintained in the document control system
* The training requirements on TRN-10007 Insider Trading Policy, TRN-10008 Global Anti-Bribery and Anti-Corruption Policy and TRN-10009 Code of Business Conducts and Ethics must be diligently completed within 30 days from the hiring date and on an annual basis
CERTIFICATES, LICENSES, REGISTRATIONS:
* Formal training in vision sciences, such as at a recognized optometry program or industry training. OD/COT/COA/COMT/CCOA/ROUB highly desirable.
COMPUTER SKILLS:
* MS Office Products
* CRM tools and commercial database solutions
PERFORMANCE METRICS AND EXPECTATIONS
* Achievement of real-time and QoQ LAL unit growth goals across assigned customer sites.
* Execution of clinical training, retraining, and onboarding activities in support of adoption plans.
* Participation in site-level business reviews and collaboration with Sales and CDMs to drive LAL performance improvements.
* Demonstrated ability to resolve clinical or operational barriers that impact LAL utilization.
* Timely and accurate reporting of training completion, site readiness, and performance trends via CRM and internal systems.
* Delivery of consistent clinical support and patient safety practices, as measured by quality assurance feedback and customer satisfaction.
Notice to Staffing Agencies and Search Firms:
RxSight does not accept unsolicited resumes or candidate submissions from staffing agencies or search firms for any employment opportunities. All agency engagements must be authorized in writing for a specific position by RxSight's Talent Acquisition department. Any resumes or candidate information submitted without such specific engagement will be considered unsolicited and the property of RxSight. No fees will be paid in the event a candidate is hired under these circumstances.
Salary Description
$90,000 To $120,000 Per Year
Elementary Learning Specialist (Special Education Teacher)
Senior technician specialist job in New York, NY
Job Description
Job Details:
Elementary School Learning Specialist (Special Education Teacher)
School: Promise Academy II Elementary
Why Promise Academy?
At Harlem Children's Zone, our mission is to break the cycle of intergenerational poverty and unlock new possibilities for our children, families, and communities. As the K-12 charter school within HCZ's cradle-to-career pathway, Promise Academy delivers exceptional education alongside holistic support-empowering young minds, inspiring potential, and creating lasting change. By joining, you become part of a transformative movement dedicated to shaping brighter futures and driving extraordinary outcomes for those we serve.
We're seeking a Special Education Teacher (“Learning Specialist”) who shares our goal: to get all our scholars to and through college.
Position Overview:
Provide individualized and inclusive instruction through Integrated Co-Teaching (ICT) models.
Develop and implement personalized learning plans aligned with students' IEPs to achieve measurable goals.
Collaborate closely with general education teachers to meet students' academic, social, emotional, and physical needs.
Monitor, assess, and document student progress to ensure growth and celebrate milestones.
Create engaging, differentiated lessons that inspire curiosity and make learning accessible for all.
Build strong partnerships with families, school leaders, and colleagues to support student success.
Maintain high expectations for student learning, behavior, and personal development-because every child can thrive.
Teacher Schedule:
Monday - Friday
10-month school year with optional summer opportunities for additional pay
Requirements
Bachelor's degree
Valid NYS Teaching Certification for Students with Disabilities (Birth-2nd, Grades 1-6, or All Grades)
Minimum of 2 years teaching experience in an urban school setting
Minimum of 2 year of experience providing Special Education Teacher Support Services (SETSS) OR Integrated Co-Teaching (ICT)
Master's degree
preferred
Benefits
We're passionate about hiring outstanding special education teachers who are dedicated to helping our scholars thrive. In return, we offer a highly competitive benefits package because we believe our teachers deserve it!
Our benefits include:
Generous paid time off, including sick and personal days
No-cost health insurance (medical, dental, and vision)
$6,000 sign-on bonus for lead teachers
Up to $30,000 in student loan forgiveness
403(b) retirement plan
Annual and performance-based bonuses
Additionally, teachers receive a personal laptop, access to Smartboards and tablets, and biweekly professional development. Our educators are supported by a dedicated team of academic coaches, deans, guidance counselors, and social workers, all committed to your success and that of our scholars.
The Learning Specialist salary ranges from $72,000 - $133,000. Salaries are determined based on years of relevant experience, certification, and education level.
Replies will only be sent to qualified applicants. Harlem Children's Zone does not provide work visas for candidates who require employer sponsorship for work authorization in the United States.
Harlem Children's Zone is an Equal Opportunity Employer (EOE). We celebrate diversity and are committed to creating an inclusive environment for all employees.
Learning Designer
Senior technician specialist job in New York, NY
Who We Are
The Farmer's Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We're starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers' doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.
To date, The Farmer's Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.
#LongLiveDogs
What We Stand For and Where You'll Come In
As a Learning Designer, you make a colossal impact on our L&D strategy at The Farmer's Dog. Reporting to the Learning Design Manager, you are delegated projects focused on improving learning outcomes to ensure our Customer Experience associates are providing a world-class customer experience. You use your experience and passion to understand our learners, work with cross-functional stakeholders, and design highly engaging and impactful learning experiences. You find ways to make learning fun, and use that thought to either lead or participate in a training project for CX. You will work alongside amazing peers, who will provide feedback and expect feedback in return, so we can continuously improve. You thrive in ambiguity and find a way through, producing deliverables you are proud of!
One Team: We don't think of ourselves as “Acquisition Marketers”, “Engineers”, “Data Analysts”, or “Product Managers”. Beyond denoting skill sets and areas of expertise, we don't think departments matter. We'd rather align ourselves to the goals we're working to achieve and make sure we have necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER - getting the right people, with the right context, in the right rooms/Zooms to solve problems holistically.
We are skeptical about everything and precious about nothing: Ideas can and should come from anywhere, and we aren't tied to our own. We proactively source input. We talk to our customers and leads regularly and are quick to change course if we know there's a better or more impactful way to solve problems.
We consider the customer journey in all of our decisions: We know that no interaction exists in a silo and therefore understand how important every single one is. We ensure our strategy sets prospective and new customers up for success and drives long-term retention. We answer questions and address problems early and proactively. We understand the value of different channels, initiatives, and messages and know how to articulate impact and advocate for prioritization holistically.
We Execute For Impact: We don't subscribe to “best practices” or “industry KPIs”. We're uninterested in how we compare to “benchmarks”; instead we orient ourselves around being the best we can possibly be. Similarly, we don't subscribe to rigid or classical expectations of roles - i.e. acquisition is hyper-focused on improving customer retention and experience.
We Are Focused and Work Without Assumption: We are not beholden to ideas. We have goals and believe everything beyond that is a series of hypotheses to validate. To that end, we seek to work in sequence and not in parallel. We constantly ask ourselves, “what's the most important hypothesis I should be working on right now? How do I confirm or reject that hypothesis as fast as possible?”. We rarely have timelines/deadlines and are constantly taking in new information and adjusting our priorities accordingly. We don't expect to be perfect the first time.
How You'll Make An Impact
Develop highly engaging and interactive learning solutions to increase the efficacy of our learning program
Apply world-class graphic design and learning design practices into varying mediums (synchronous classroom style, virtual instructor-led, asynchronous e-learning, videos, games, infographics, certification assessments, UI walk-throughs, etc.), for various topics across New Hire Training and Continuing Education
Work in a small team environment to design, develop, and build blended learning experiences
Apply industry-leading topics such as Adult Learning Principles, ADDIE, ROPES, Behavioral Learning Objectives, Mayer's Principles of Multimedia Learning, Bloom's Taxonomy, and The
Kirkpatrick Model of Training Evaluation, to create world-class learning experiences
Lead a SCRUM-based workflow, and manage partners to deliver top-notch, holistic learning experiences
Present and defend design recommendations to partners, stakeholders, and senior leadership for review, feedback, and approval
Partner with other departments and attend relevant meetings to maintain/update learning materials to ensure our associates receive the most current and accurate information
Review learning metrics, compare these to learning objectives, and iteratively improve deliverables based on performance
Continuously innovate and improve our learning program by staying current on industry trends, new technologies, and best practices in learning design
Contribute to comprehensive learning strategies that meet associates' evolving needs, while remaining agile and ready to flex across teams to support business initiatives and solutions
We're Excited About You Because
You have 2+ years of experience in a Training Role
You have 1+ years of experience specifically in Learning Design
You're willing to travel domestically ~20% of the year
You have experience using an LMS and Rise 360
You have experience with coaching and mentoring peers
You have a keen eye for visual learning opportunities and create clear, engaging designs that make complex ideas easy to understand
You are able to thrive in a fast-paced and ambiguous environment, naturally curious and proactive self-starter, constantly on the lookout for new opportunities and solutions
You're an owner, have excellent problem-solving skills and can prioritize tasks effectively, with a strong attention to detail
You are detail-oriented and proactive, you thrive as a self-starter and excel in managing multiple projects simultaneously
You're a skilled written and verbal communicator and have the ability to absorb and distill complexity into simple terms to drive decision-making
You love dogs!
Office Guidelines
We are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement.
Our Belonging Philosophy:
At TFD, we believe Belonging is a shared commitment to creating a workplace where every person feels respected, valued, and empowered to be themselves. When people feel a true sense of belonging, they do their best work, take smart risks, and bring forward diverse perspectives - leading to stronger decisions and deeper relationships.
We anchor this belief in a simple phrase: “Everyone's welcome at the dog park.” No matter your background, identity, or role, there's space for you here. There's no one way to show up at the dog park- just shared space, mutual respect, and the freedom to be yourself. Being included is just the beginning, it's about contributing your voice, growing through challenges, and building trust through shared goals. This philosophy guides how we lead, how we hire, how we communicate, and how we grow.
We continuously evaluate to ensure we are creating a consistent experience that cultivates belonging for all employees, from hiring and performance reviews to talent development. We also believe Belonging happens in everyday moments of connection; lunch with a new teammate, a shared laugh, or a quick story about your weekend. Our structure includes biannual employee surveys, manager training, TFD camps, and support from Humans to ensure we're listening and learning from our Team.
Together, these efforts reflect what Belonging means at TFD: a culture where everyone can thrive.
A Few of Our Best Benefits
Dog-friendly office in Greenwich Village
Market-competitive compensation and equity packages
Comprehensive Healthcare, Dental, and Vision
Company supported mental health benefits
12 week paid parental leave
Competitive 401k plan with company match
Flexible PTO
Discounted fresh food for your pup
Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug
We commit to building a competitive compensation package and company environment for all individuals to thrive. We believe in competitive base compensation rooted in location specific market data and performance along with equity ownership in the company that allows every team member to build their personal wealth as the company grows, just as much as we believe in fostering a culture that supports our team members personally, professionally, and holistically. For this role the anticipated hiring base compensation range is $71,000 - $84,000 USD Annual and the compensation offered will include a robust market competitive package of base and equity. In addition to your base compensation offer you will also receive equity ownership in the company. More information about the value of this equity will be shared at the time of offer. This range is representative of NYC Market Data if you are applying to this role outside of the NYC area the range may change.
Equal Employment Opportunity Statement
The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights.
Reasonable Accommodations
TFD complies with applicable federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact ***************************.
We're Here to Help
We're happy to answer any questions you may have about the position or our hiring process - please reach out at *************************.
#LI-JG1
Auto-ApplyTrainer and Change Management Specialist
Senior technician specialist job in New York, NY
This role is an opportunity in the exciting and fast-growing transportation technology industry. Public transit is being transformed from a system of static, scheduled fixed-routes, to a dynamic on-demand network of vehicles, and you'll be one of the pioneers shaping this transformation.
The Trainer and Change Management Specialist role combines client-facing and internal training responsibilities with a focus on supporting day-to-day operational excellence. The individual will serve as a subject matter expert on RideCo's platform, with deep knowledge of how various stakeholders-including dispatch teams, drivers, transit agencies, call centers, and internal staff-interact with the system and dashboards. They will play a key role in training, onboarding, and change management, ensuring smooth adoption of the platform and operational best practices across all user groups.
Your day-to-day responsibilities will include:
* Deliver Training & Support Change Adoption: Facilitate technical in-person classroom, in-vehicle, and virtual training sessions to educate RideCo's implementation partners and customers. Use proven change management principles to support user readiness, build confidence, and reduce resistance to new processes and technologies.
* Lead Change During New Service Launches: Support and oversee soft launches by delivering training and change communications, identifying knowledge gaps, and reinforcing key learning objectives. Ensure clients are confident using the platform and assist program managers with virtual stop vetting and siting analysis. Act as a change champion to smooth transitions and increase long-term adoption.
* Develop and Maintain Training & Change Enablement Materials: Create high impact training resources for various delivery formats-presentation slide decks, job aids, reference guides, handouts, videos, and e-learning modules. Design materials not only to teach functionality but to support behavior change and process adoption. Lead the development of self-serve modules for both clients and internal stakeholders.
* Champion Internal Knowledge Sharing & Change Readiness: Own and manage the internal knowledge base (Confluence), ensuring accurate, up-to date content that supports staff in adopting new workflows and system updates. Foster a knowledge-sharing culture by encouraging contributions and aligning internal teams with best practices.
* Drive Customer Self-Service and Empowerment: Lead the creation of a client facing support portal/knowledge base, enabling customers to self-serve common tasks and troubleshoot effectively. Develop step-by-step guides (e.g., how to add a driver, register users, or configure dashboards) to ease the transition to new tools and processes.
* Client-Facing Documentation for New Features: Develop clear and engaging documentation for new platform features to support client understanding and smooth integration into existing workflows. Help clients manage change by contextualizing features within their day-to-day operations (e.g., feature guides like shift labels).
* Contribute to Product Improvements: Share user feedback and insights with the Product team to help refine usability and user experience. Act as the voice of the end-user to identify where additional support or change enablement may be needed to ensure platform success.
* Support Marketing & Education Initiatives: Collaborate with the Marketing team to develop
educational content for RideCo's website that speaks to prospective clients' operational needs and helps them understand the benefits and capabilities of the platform during early stages of change.
* Other duties and projects as assigned
Preferred Qualifications and Experience:
* Education: Bachelor Degree or Diploma in Education, Marketing, Communications, Public relations or equivalent degree, or a related field (or equivalent combination of education and experience.)
* 5 to 10 years of experience in the Transit industry (i.e., experience working as a trainer, technical delivery manager, operations or services manager, etc.)
* 1 to 5 years of direct customer-facing experience in a technical software support role
* Top-notch communicator: Strong written/oral communication and presentation skills.
* Training Professional: experience developing and documenting training materials in a technical software related environment
* Superior troubleshooting and problem-solving skills
* Tech Savvy: Ability to learn and apply new technologies quickly. Proficient with Microsoft Office tools (Powerpoint) and other similar content presentation software.
* Project management experience is an asset: Experience establishing requirements, maintaining project plans, communicating with stakeholders, and delivering results on-time
* Location: Remote in the USA: based in or near Atlanta, Dallas, New York, Chicago
* Ability to travel up to 60% of the time within North America
Compensation and Benefits:
* Base Salary: $75K - $100K + performance based bonus + stock options
* Work-Life Balance & Additional Perks: Flex-time work schedules, vacation time
* Benefits Plan: Medical, dental, prescription, and more
Who we are:
*********************
RideCo powers on-demand transit. Public transit agencies and fleet operators use RideCo's cloud-based software platform to provide on-demand shared rides in dynamically routed buses and vans. RideCo is growing rapidly, and it is the most adopted cloud-based on-demand transit software among the ten largest cities in the United States. Our marquee clients include Philadelphia's SEPTA, RTC Las Vegas, San Antonio Metro, and Houston Metro.
RideCo's software powers a diverse range of use cases, including paratransit, residential/ suburban travel; first-mile-last-mile connections for transit hubs; and corporate employee transportation. The success of these services is supported by the industry's best customer service, including a 95% plus customer retention rate. We are investing to scale up and capture the growing demand for on-demand shared rides solutions.
RideCo is proud to be an equal opportunity employer. We hire the best talent and strive to build a meritocratic culture. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you require special accommodation to complete any portion of the application or interview process, please mention this in your application. #LI-Remote
Why is this role open? Existing Vacancy
RideCo is committed to a fair and transparent recruitment process. We do not use artificial intelligence (AI) or automated decision-making tools to screen, evaluate, or select candidates. All applications are reviewed and assessed by our hiring team.
Training Specialist
Senior technician specialist job in New York, NY
The Enablement Specialist supports the professional development of employees across the Commercial organization by creating and managing enablement and training content to enable Commercial Team Members to achieve outsized outcomes. The individual in this role will partner with internal stakeholders and subject matter experts for the instructional design of enablement content. The Enablement Specialist will administer the learning management system (LMS) and content management system (Seismic) to ensure the availability and timeliness of all content to the Commercial team. Training topics include but are not limited to, product training, sales and systems training (including Salesforce), industry training, financial training, corporate training, client type/persona training and the Discover Green Street series.
Job Responsibilities
The Enablement Specialist will:
Support the Commercial Organization's goals by designing, developing and delivering scalable, customized, and effective content through various delivery modes (web-based, leader-led, workshops, e-learning, etc.)
Maintain a strong working knowledge of all Green Street products and customer type and user persona use cases, as well as Commercial Real Estate Industry and Financial concepts
Foster an inclusive environment conducive to learning and growth
Be responsible for administration of learning management systems and content management system (Seismic)
Be adept at project management and cross-functional collaboration
Deliver L&D initiatives that are measurable and can be tracked for effectiveness and alignment to program goals
Ensure an impactful learner experience by identifying opportunities for higher ARR using data, leader input and team member observations
Candidate Profile
Bachelor's degree in business, Finance, Real Estate, Human Resources, Psychology, Adult Learning, Organizational Learning, Instructional Design, or related field
Minimum 2+ years in instructional design, with a focus on creating engaging, scalable training content OR Minimum 2+ years of experience in facilitating in diverse settings and formats (e.g. group, public speaking, e-learning)
Minimum 2+ years' experience in sales, account manager or customer success with proven track record of success, preferred
Experience training on sales enablement tools, such as Salesforce.com, SalesLoft, and ZoomInfo
2+ years of experience in Finance or CRE related field preferred
Strong communication and analytical skills to influence stakeholders
Ability to manage multiple priorities with deadlines
Working knowledge of Microsoft office programs, particularly PowerPoint, Excel and Word
Up to 20% business related travel to other offices located in the US and Europe
Delivery of learning programs may require travel and incumbents must obtain the necessary travel documentation
L&D events may require working outside of standard business hours
Compensation, Benefits and Work Authorization
In addition to the posted base salary range, this position is eligible for commission and benefits (subject to eligibility requirements) listed here. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.
Green Street will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Company Overview and EEOC/Diversity
Green Street is a forward-thinking real assets company at the forefront of transforming the commercial real estate market with cutting-edge predictive analytics, data-driven insights, and actionable intelligence. With over 40 years of expertise, Green Street empowers investors, lenders, banks, and industry stakeholders across the U.S., Canada, Europe and Asia to make optimized investment and strategic decisions. To learn more, please visit ********************
The success of Green Street is directly attributable to the strength of our people. A diverse and inclusive work environment where top talent can thrive, think freely and offer different perspectives makes our insights even stronger. We're building a company culture where differences are celebrated and valued.
Green Street is an Equal Opportunity Employer
Green Street does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Pay Range USD $85,000.00 - USD $90,000.00 /Yr. Commission N/A Incentive Performance Bonus + Incentive Performance Bonus
Auto-ApplyTraining Specialist
Senior technician specialist job in New York, NY
Job Description
Metropolitan College of New York (MCNY) is a unique and vibrant learning institution. It is a non-profit, regionally accredited college offering associate, bachelor's and master's degrees, with state-of-the-art campus in the Hub district of the South Bronx. For over 50 years, MCNY has offered highly motivated learners a powerful model of Purpose-Centered Education that promotes personal transformation and constructive change in workplaces and communities. MCNY enrolls approximately 1,000 students annually into its accelerated degree programs with convenient onsite and remote schedules for added flexibility.
About the Program
Metropolitan College of New York (MCNY) is a purpose-driven institution dedicated to advancing social justice and community transformation through education. Funded by the NYC Department of Youth and Community Development (DYCD), the MCNY Fatherhood Initiative empowers custodial and noncustodial fathers to strengthen family relationships, achieve economic stability, and build career pathways in high-demand industries.
The program integrates fatherhood and parenting education, workforce training, college access, and wraparound support services through partnerships with community-based organizations, employers, and city agencies-including STRIVE, Union Settlement, and Hostos Community College.
Position Summary
The Training Specialist designs and delivers high-impact training that helps fathers gain the skills, confidence, and credentials needed for employment, entrepreneurship, and active parenting. This position combines workforce readiness and fatherhood/parenting education to help participants strengthen both family engagement and economic opportunity. Working closely with the Fatherhood Program Director and Family Development Coaches, the Training Specialist coordinates workshops, employer engagement, and credential pathways in collaboration with MCNY Career Services and partner organizations.
Key Responsibilities
Instruction and Facilitation
Design, deliver, and evaluate workshops on workforce readiness, financial literacy, digital skills, communication, and leadership.
Facilitate group sessions on fatherhood and parenting education, healthy relationships, and family engagement.
Provide contextualized instruction in high-demand fields, including clean energy, information technology, healthcare, and business entrepreneurship.
Support participants in résumé development, interview preparation, and workplace professionalism.
Integrate MCNY's Purpose-Centered Education model and trauma-informed, culturally responsive practices across all sessions.
Career Development and Partner Coordination
Collaborate with MCNY Career Services, STRIVE, Union Settlement, Hostos Community College, and workforce partners to connect participants to training, credential, and job placement opportunities.
Refer participants to vocational, certificate, and degree pathways aligned with clean energy, healthcare, IT, and entrepreneurship sectors.
Participate in employer outreach, job fairs, and community events to expand workforce networks.
Track training completions, certifications, and employment outcomes in DYCD Connect and internal systems.
Perform other duties assigned by the Program Director.
Program Support and Reporting
Maintain accurate attendance, progress data, and participant evaluations.
Contribute to curriculum design and continuous program improvement.
Support peer leadership activities, family engagement events, and advanced-tier projects.
Attend staff meetings, cross-agency learning sessions, and DYCD professional development trainings.
Qualifications
Required
Bachelor's degree in Education, Workforce Development, Human Services, or related field.
Demonstrated skill in facilitating interactive workshops with diverse adult learners.
Experience supporting job placement, career counseling, or family engagement.
Strong communication, organization, and documentation skills.
Proficiency in Microsoft Office and virtual learning platforms.
Preferred
Bilingual (English/Spanish) preferred.
Experience with justice-involved or low-income populations preferred.
Familiarity with DYCD-funded programs or workforce systems.
Commitment to empowering fathers and families through education, employment, and engagement.
Ability to motivate adult learners and build supportive relationships.
Culturally responsive, trauma-informed, and strength-based approach.
Team-oriented, flexible, and outcome-driven.
Qualified candidates should submit their cover letter and resume below or mail to Metropolitan College of New York, Human Resources, 60 West Street, New York, NY 10006.
For more information about MCNY please visit the College's website at ************
MCNY is an Equal Opportunity Employer
Training Specialist
Senior technician specialist job in New York, NY
Job Details New York, NY Full Time $30.52 - $32.50 HourlyDescription
The Training Specialist will work to deliver an engaging learning experience. The Training Specialist will be responsible delivering quality, interactive and engaging trainings; including providing feedback on content development and curriculum design; Learning Management System (LMS) administration for eLearning initiatives; pre-and post-tests, and ongoing evaluations. Additional responsibilities will include involvement in audit preparation and Learning and Development initiatives.
This role ensures proper training of the staff through better understanding of their job, teaching new practical skills and motivating teams to fulfill responsibilities and expectations consistently across the organization. The incumbent must be experienced in training delivery and comfortable training large groups, multiple days a week, both in-person and virtually. This will be a highly visible role, working closely in concert with leadership and Care Managers to nurture a high quality CCO/HH program that compiles with all applicable laws, regulations, and professional standards of conduct.
Essential Duties and Responsibilities:
Identifies training and development needs within the organization through job analysis, appraisals and/or frequent consultation with management.
Assists with designing, developing, and implementing training and processes with both the company's requirements and team members' needs.
Ensures training and development is consistently (techniques, objectives, direction, etc.) performed throughout the various teams and locations.
Provides technical support and guidance to agency staff who are invited to present internally and externally.
Researches, evaluates, and utilizes new training and development techniques, methods, and procedures.
Collaborates with internal and external partners to ensure smooth coordination of training times and spaces.
Provides ad hoc procedural supervision, particularly during new program and staff on-boarding phases.
Assists with role playing and live monitoring.
Assists with analyzing pretest, post-test, and data evaluation.
Periodically evaluates ongoing training programs to ensure that they reflect current policies and processes.
Travels within the CCO geography to provide training at designated training sites and other spaces as requested or required by the CCO. May include overnight stays, location dependent.
Conducts training in a variety of formats including remote via Teams (or Webex) or in-person.
Manages training space to ensure it is conducive for learning (spacious, comfortable, adequate seating, lighting, etc.) and makes recommendations for improvement if needed.
Ensures learners are present for duration of class, participatory and following agency policy and procedures. Reports any concerns or violations to the Assistant Director of Instructional Delivery, Director, and/or Vice President.
Maintains confidentiality.
Performs other duties, as assigned.
Must possess a valid Driver's License from New York, or a contiguous state (i.e., Connecticut, New Jersey, Pennsylvania, and Vermont) OR must have the ability to take ample public transportation to attend meetings in-person, in the community and in the office as needed.
Qualifications
Education and Experience:
Bachelor's degree is required.
Master's degree in Human Services, Education or related field is preferred.
Minimum 2 years' experience in a training and/or teaching role, inclusive of curriculum development.
Knowledge of Articulate Suite and Adobe Creative Cloud is a preferred.
Experience working with an LMS, preferably Relias.
Absolute sense of integrity and personal commitment to serving people with I/DD and their families.
Ability to use discretion and maintain the confidentiality of information obtained in conduct of work.
Proven ability to employ cross-platform experience in all aspects of a blended learning program.
Strong documentation, analytical and critical thinking skills required.
Sufficient working knowledge of Microsoft Word, Excel, Outlook, and Power Point.
Experience with the I/DD population preferred.
POH -Trainer -Immigration Services Training Specialist
Senior technician specialist job in New York, NY
Job Description
The Immigration Services Training Specialist will provide training support to all the staff working in Immigration Services. They will ensure that staff receive the requisite training for the program according to the Office of Refugee Resettlement (ORR) and the Office for Children and Family Services (OCFS), in addition to other internal training requirements and opportunities. The Immigration Services Training Specialist will design and conduct training programs and will monitor and report the effectiveness of training on employees during the probationary period and for career development. They will also help conduct some organizational training and other special projects as assigned.
Responsibilities:
Designing Training Solutions: Designs, creates, and develops training solutions to meet the needs of employees; analyzes and selects the most appropriate strategy, methodologies, technologies, and content to maximize the experience and impact.
Delivering Training Solutions: Delivers training solutions in a manner that engages the employee and produces desired outcomes; manages and responds to employee needs; ensures that the solution is made available and delivered in a timely and effective manner.
Measuring and Evaluating Training Solutions: Gathers data to answer specific questions regarding the value or impact of training solutions; focuses on the impact of individual programs and creates overall measures of system effectiveness; leverages findings to increase effectiveness; provides recommendations for change.
Tracking Training Solutions: Creates and maintains an electronic training database of training records for all POH employees; analyzes results and produces data. Utilize Learning Management System- RELIAS to develop and upload training modules, and to track compliance for all POH staff. Work collaboratively with PEM departments to prepare for and respond to training related audit requests.
Performs other duties and special projects assigned.
Qualifications:
Bachelor's degree preferred
At least two years' experience in training development and delivery
Knowledge of adult learning concepts, instructional design methodologies, and training technologies
Experience/confidence in facilitating difficult conversations around trauma, physical and emotional safety, diversity, and crisis intervention
Experience with course management within a Learning Management System.
Strong project management skills: ability to manage multiple projects simultaneously
Experience with Human Services and/or child welfare a plus
Proficiency with computer software, including MS Office
Knowledge of eLearning development a plus
Excellent communication, presentation, and organization skills
Ability to gather information/insight from individuals and groups to create and update training content
Works creatively and possesses a sense of humor
Clinician Trainer & Experience Specialist
Senior technician specialist job in New York, NY
We are a team of entrepreneurs, clinicians and engineers committed to bringing back joy to the practice of medicine.
Together with a community of clinician innovators, we've harnessed the best of machine learning science to develop Nabla: the leading AI assistant that's restoring the human connection at the heart of healthcare. By streamlining clinical documentation, Nabla is helping clinicians focus on matters most - patient care. Today, over 85,000 clinicians across 130+ healthcare organizations trust Nabla to support how they deliver care every day.
We're at the start of an ambitious journey: Ambient listening, dictation, coding, and command capabilities are all converging into a proactive assistant that intuitively streamlines clinical and financial workflows.
Backed by a recent $70M Series C, we're hiring to build the next generation of clinical AI and improve the lives of clinicians and patients everywhere.
This is a great time to join us!
Clinician Trainer & Experience at Nabla
As a Clinician Trainer & Experience Specialist, you will be the frontline educator and guide for our customers. This role is responsible for delivering live training sessions, supporting clinicians during go-lives, and providing ongoing user support for product questions.
You'll play a key role in driving adoption and satisfaction, ensuring every provider understands how to incorporate Nabla into their workflows. This role blends training expertise with a customer-centric mindset, helping clinicians feel confident and supported.
About the RoleTraining & Onboarding (Primary Focus)
Lead live virtual and onsite training sessions for providers and care teams during new customer launches.
Execute train-the-trainer programs to empower clinical champions at enterprise accounts.
Deliver refresher sessions and ongoing education as new features are released.
Partner with Product Marketing to ensure training content and workflows are accurate and up-to-date.
Provide feedback to internal teams on training effectiveness and gaps.
Onsite Support
Travel to customer locations during critical launch phases to:
Assist with provider onboarding and workflow integration.
Troubleshoot real-time questions or barriers to adoption.
Partner with CSMs and Implementation Managers to ensure smooth go-lives.
Serve as the clinical voice in the room, helping clinicians feel comfortable with Nabla from day one.
User Support
Respond to support inquiries from clinicians about product use, workflows, and best practices.
Capture common questions and feedback to share with the Clinician Experience team and Product.
Help identify whether issues are workflow/training related or require escalation to technical support.
Cross-Functional Collaboration
Product Marketing: for updated training materials, Help Center content, and release messaging.
Adoption & Clinician Experience CSM: to align on adoption goals and measure training impact.
Product Ops: to stay aligned on release timelines and readiness.
Provide field insights that shape future workflows and training programs.
Your DNA:
4+ years of experience in healthcare training, provider education, or customer onboarding roles.
Strong facilitation and presentation skills with clinical audiences.
Comfort working directly with clinicians and healthcare leadership teams.
Experience delivering both virtual and in-person trainings.
Familiarity with EHR workflows (Epic, Cerner, Athena, etc.) strongly preferred.
Excellent communication and problem-solving skills.
Willingness to travel 25-40% for onsite support.
Benefits
Just like we're dedicated to supporting doctors' well-being, ensuring yours is a top priority. We firmly believe that by prioritizing your well-being, we support you to excel in your work.
Here are the benefits you get when joining Nabla:
Compensation and Equity: Competitive salary and stock options
Comprehensive Health Plans: 100% individual coverage for Medical, Dental, and Vision insurance
Time Off: Unlimited paid time off and 11 national holidays
Health Comes First: Unlimited sick leave
Parental Leave: Paid leave for new parents
Remote-friendly: $1,500 to purchase home office equipment
Trust & accountability: Ownership of your time and schedule
Life at Nabla
When you become a part of our company, you join a team of excellence-driven, curious, and genuinely kind individuals. Together, we're committed to making clinicians' lives easier and improving healthcare experiences for everyone. We believe in a world where clinicians can focus on what they were trained to do - caring for their patients, and where no patient feels their visit was rushed.
We come to work excited to leverage AI to do more for clinicians. We're obsessed with our users' satisfaction and we actively seek out opportunities to engage one-on-one with clinicians to understand how Nabla can better help. We consistently look for ways to improve and do not shy away from doing the work to excel. Whether it's a feature our users asked for, or a new article for our blog, we prioritize collaboration to deliver exceptional outcomes.
We love having fun as much as we love work. Our #nablabla channel is as active as our #feature-show-off channel, we exercise during the work day at least 3 times a week (yoga, running, pilates, or HIIT, your choice!), enjoy regular off-sites to gather the team, and travel to see each other in places like NY, Paris, San Francisco, and many other vibrant cities. Oh, and we're constantly snacking on chocolate or nuts!
If this sounds like an environment you'll thrive in, we look forward to reading your application!
Our Values at Nabla
Joining Nabla means being part of a team that shares a commitment to excellence, humility, growth, and inclusion.
Every day is a new chance to excel
We aim for nothing less than the best and are willing to put in the effort and dedication required to exceed standards. We learn from yesterday's failures and do better every day.
Stay humble
There's no place for ego in our team. Our collective success is more important than individual achievements. We see humility as wisdom - keeping focus on the bigger picture.
Feedback is a gift
We embrace feedback and foster a culture of trust and respect that helps everyone grow. We communicate openly about both achievements and challenges, and we actively involve each other in finding solutions.
Committed to diversity
We recognize the ongoing challenge of diversity in tech. Our responsibility starts with fostering an inclusive environment where everyone feels empowered to be their authentic selves and do their best work.
Diversity & Inclusion
Diversity and inclusivity are fundamental values at Nabla. We embrace individuals from various backgrounds, including race, gender, educational history, sexual orientation, and beyond.
As an equal opportunity employer, we actively seek out and welcome applicants from diverse backgrounds, believing that a wide range of perspectives enriches our team and enhances our ability to innovate and thrive.
Avoid recruitment scams: Stay safe and informed
There is an active employment scam which is now using Nabla to collect personal information or financial scams. If you're contacted by a Nabla recruiter, please ensure whomever is contacting you truly represents Nabla and is utilizing a nabla.com email address. We will never ask for the exchange of any money or credit card details during the recruitment process. Nabla utilizes a hiring platform for all applications; please be aware of any suspicious email activity from people who could be pretending to be recruiters or senior professionals at Nabla. You can find more information following this link.
Nabla does not accept unsolicited CVs from recruiters or employment agencies in response to the Nabla Careers page or a Nabla social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Nabla.
Dining Room Manager - Full Time - Assisted living
Senior technician specialist job in Fairfield, CT
Join, stay, and grow with Benchmark. Connect with your calling. Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!
We are looking for a Dining Room Manager to join our team!
Dining Room Manager Responsibilities:
Ensure that all table clothes are ironed and clean, and that napkins are neatly folded, cutlery and glasses are clean.
Assures dining area is clean prepped for next meal service.
Addresses resident concerns or any problems with service immediately.
Ensure proper staffing of wait staff, ensure wait staff is properly dressed.
Accounts for all residents at meals, reporting no-shows to management
Ensure all room service meals are delivered to residents' apartments and picked up after meals.
Interviews, Hires, and Trains of New Dining Room Staff
Responsible for scheduling Dining Room Staff
Requirements:
Must be able to follow written and oral instructions.
Must have knowledge of dietary procedures, as well as related Health Department regulations and guidelines pertaining to food service operations.
Previous dining room and server experience preferred.
CPR certification required or ability to obtain within six months of hire.
Be able to lift up to 50lbs.
Benefits:
As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:
8 holidays & 3 floating holidays
Discounted Meal Program
Paid Training & Company-provided Uniforms
Associate Referral Bonus Program
Physical & Mental Health Wellness Programs
401k Retirement Plan with Company Match*
Medical, Vision & Dental Benefits*
Tuition Reimbursement Program*
Vacation and Health & Wellness Paid Time Off* *Eligibility may vary by employment status
2025-26 Middle School Learning Specialist (SETSS)
Senior technician specialist job in New York, NY
About Us
Brilla Schools, a growing K-8 network in the Bronx, serves over 2,000 students with plans to expand to educate 3,000 across four elementary and four middle schools. Managed by Seton Education Partners, Brilla Schools are dedicated to forming students of strong wisdom and virtue. Our classically inspired approach to education combines a content-rich curriculum, inquiry-driven learning, and a focus on virtues, while providing individualized support to meet each child's unique needs. A national leader in character education and supporting students with varying needs, over the past two years, Brilla alumni have secured spots in the most prestigious high schools in the tri-state area, earning over $3 million in scholarships and financial aid. Our staff are mission-aligned change-makers who believe in fostering a joyful, rigorous learning environment, and Brilla offers some of the most competitive salaries in the market to honor their dedication. With high expectations and a supportive community, we're preparing students to excel in high school, college, and beyond.
Position Overview
Supervised by the Assistant Principal of Student Services, the Learning Specialist plays a unique role as a collaborator with teachers on various teams, as a family liaison, and as a small group and individual instructor of students with varying learning needs. Learning Specialists support every child in the grades they serve and foster deep connections with their colleagues and students. Successful Learning Specialists consistently help students achieve academically and socially: collecting, analyzing, and implementing data-based strategies for both the students on their caseload as well as students that have been identified as needing additional support. The Learning Specialist is in current possession of special education certification.
Core Competencies & Responsibilities
Provide specially designed and/or supplemental instruction to support students with disabilities in the general education classroom
Collaborate with general education teachers to design flexible services, promoting inclusion and utilizing combined expertise
Use push-in or pull-out service models for direct and indirect services, targeting instruction for improved sensory perceptual motor skills, language, cognition, and memory
Develop, modify, and implement curriculum and assessments aligned with IEP and/or 504 plans
Lead Multi-Tiered System of Support (MTSS) meetings to assess student needs, collaborate with colleagues, develop comprehensive intervention plans, and manage the implementation of MTSS, ensuring alignment with the organization's goals and standards
Actively engage students in rigorous, project-based, standard-aligned learning experiences
Support the creation and implementation of Functional Behavior Assessments (FBA) and Behavior Intervention Plans (BIP)
Drive academic outcomes through data analysis, differentiated instruction, and support for diverse learner needs
Plan, prepare, and implement lesson plans using various instructional strategies, differentiating for diverse student needs
Use technology tools for instruction, planning, and communication to enhance student engagement
Attend IEP meetings, ensuring compliance with SESIS expectations
Assess student progress regularly and maintain accurate records for grading, progress monitoring, and communication
Collaborate with colleagues, engage in professional learning opportunities, and actively participate in staff orientation and training
Foster positive relationships with families, providing weekly communication touch points and involving them in learning
Commit to reflective practice, responsiveness to feedback, and continuous professional growth
Perform other duties as assigned
Qualifications
Bachelor's degree
New York State teaching certification in Students with Disabilities required
Spanish language proficiency (preferred)
Appreciation for the Classical liberal arts educational tradition (preferred)
Benefits
At Brilla Schools, we celebrate the unique skills, experiences, and passions that each staff member brings to our mission. To support their work, we offer a thoughtfully designed benefits package to provide competitive and adaptable coverage. We are committed to offering a benefits portfolio that supports the holistic health and wellness of our team members including:
Comprehensive Professional Development: More than 225 hours annually, featuring two weeks of onboarding, coaching, and targeted training sessions to ensure staff excel in their roles and flourish.
Community and Culture: An intentionally joyful workplace with over 30 bonding events each year, fostering connection and collaboration among staff and families in the Bronx.
Flexible Health Coverage: A full suite of medical, dental, and vision plans designed to support diverse needs, utilizing Cigna and Anthem provider networks.
Competitive Compensation: A salary range of $80,000 to $105,000, with pay varying within this range based on job-related knowledge, skills, and experience.
Retirement Plans: A 403(b) plan and 401(k) retirement options with matching contributions, helping you secure your financial future while you grow with us.
Work-Life Balance: Generous paid time off, a DOE-aligned school calendar, and wellness resources to support personal renewal and sustained excellence.
Fully Certified Learning Specialists will receive a $10K signing bonus for the 2025-26 SY on their September 30th paycheck or after their 45th day of employment, whichever comes first. On March 31, 2026, there will be another $5K bonus pending employment status.
At Brilla, your dedication fuels our mission, and we're here to invest in your growth, well-being, and success-from recruitment to retirement!
Please note: The above is based on the 2024-2025 plan year. You can find more information
here
.
Auto-ApplyClinical Affairs Training Specialist
Senior technician specialist job in Islandia, NY
Job DescriptionDescription:
RxSight is an ophthalmic medical technology corporation headquartered in Aliso Viejo, California that has commercialized the world's first and only adjustable intraocular lens (IOL) that is customized after cataract surgery. The company's mission is to revolutionize the premium cataract surgery experience by allowing surgeons to partner with their patients to achieve optimized results for every unique eye.
OVERVIEW:
The CTS III is responsible for providing world-class training and clinical support to physicians and staff to effectively drive LAL adoption. This role supports clinical efforts at customer sites through hands-on procedure support, staff training, clinical evaluations, LDD treatments, post-operative follow-ups, patient counselor education, and continuous outcomes optimization.
The CTS III plays a critical role in ensuring high-quality, consistent execution of LAL-specific clinical methods and fostering full operational integration of the LDD within each practice. CTS IIIs are responsible for clinical efficiency, executing adoption strategies, and ensuring assigned accounts meet key clinical benchmarks. The role includes identifying clinical or operational barriers to adoption, supporting same-store growth, and ensuring sustained practice success through Clinical vigilance.
Performance will be measured in part by progress in LAL usage growth, execution of clinical best practices as measured by patient outcomes. The CTS III works in close coordination with Sales, Customer Development Managers, and other internal teams to align on account strategies and ensure seamless clinical execution. The CTS III is expected to maintain a transparent communication path with customers to ensure the voice of the customer is clearly heard and effectively acted upon.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Train Physicians and staff on RxSight technology and best practices and pearls.
Partner with designated Customer Development Managers (CDMs) to execute LAL adoption strategies, including identification of training gaps, underutilizing surgeons, outcomes analysis, and ongoing performance tracking.
Collaborate on the development and execution of 30/60/90-day clinical adoption plans tailored to each customer site's opportunity and growth objectives.
Communicate with sites to identify key on-site personnel, set proper expectations to ensure full site readiness to accept RxSight technology prior to customer onboarding.
Co-manage New Customer Introduction with CDM, onboarding and ongoing training/educational activities to ensure full operational competence in compliance with current Standard Operating Procedures (SOPs) as directed.
Conducting periodic audits of the effectiveness of the Clinical Training program.
Lead customer complaint-handling and management, when requested by collecting data and providing input on possible solutions to escalated clinical issues.
Provide clinical support and training on LAL patient selection, implantation, postoperative evaluation, and LDD treatments, ensuring best practices and consistency across assigned accounts.
Provide strategies and customer feedback for implementing clinical methodology to optimize results of RxSight technology.
Monitor and update the Training Portal (RxConnect) in real-time to ensure accurate reflection of CTS/customer activity as well as training readiness of each customer site.
Participate in site-level business reviews to provide clinical performance feedback and contribute to account strategy updates.
Maintain accountability for LAL growth and clinical execution at assigned accounts, tracking real-time performance and engaging proactively to resolve barriers to adoption.
Execute Outcomes analysis and present to customers reflecting the LAL's world class clinical outcomes.
Ensure proper use and communication of marketing and patient education materials.
Perform period Cycle Count activity of ASC LAL Inventory ensuring proper reporting and cadence of reporting.
Requirements:
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Demonstrable ability to liaise with individuals of all levels, to include surgeons, clinical staff and facility administrators.
Significant clinical experience includes planning of cataract surgery, refractions/biometry and associated device operations.
Strong knowledge of the cataract patient diagnostic and evaluative process at the clinic level, including patient flow.
Strong understanding and OR experience related to Cataract Surgery.
Proven and excellent communication skills, written and verbal.
Ability to travel up to ~75% of the time.
6+ years Clinical experience in ophthalmic industry.
Ability to legally operate a motor vehicle and travel without restriction in the applicable region of the world.
Ability to interpret clinical performance trends and apply targeted solutions to increase LAL usage and practice-level consistency.
Proven ability to collaborate cross-functionally with Sales and Customer Development Managers to implement adoption strategies.
Familiarity with CRM tools and experience in surgeon usage tracking, data collection, and clinical documentation.
SUPERVISORY RESPONSIBILITIES:
Although this position does not have formal supervisory responsibilities, the CTS III is expected to take clinical ownership of assigned customer sites, leading day-to-day training execution and acting as a role model in driving consistent LAL usage.
The role will support new customer onboarding, retraining initiatives, and practice development activities in collaboration with CDMs, Clinical Affairs Liaisons (CALs), and Sales partners. CTS IIIs are expected to maintain high standards of clinical excellence and accountability across their territory.
EDUCATION, EXPERIENCE, and TRAINING:
BSc Optometry, Master of Optometry, and/or BA/BS (preferred)
Three to five years related experience and/or training; or equivalent combination of education and experience
Strong experience with manifest refractions
Training to be completed per the training plan for this position as maintained in the document control system
The training requirements on TRN-10007 Insider Trading Policy, TRN-10008 Global Anti-Bribery and Anti-Corruption Policy and TRN-10009 Code of Business Conducts and Ethics must be diligently completed within 30 days from the hiring date and on an annual basis
CERTIFICATES, LICENSES, REGISTRATIONS:
Formal training in vision sciences, such as at a recognized optometry program or industry training. OD/COT/COA/COMT/CCOA/ROUB highly desirable.
COMPUTER SKILLS:
MS Office Products
CRM tools and commercial database solutions
PERFORMANCE METRICS AND EXPECTATIONS
Achievement of real-time and QoQ LAL unit growth goals across assigned customer sites.
Execution of clinical training, retraining, and onboarding activities in support of adoption plans.
Participation in site-level business reviews and collaboration with Sales and CDMs to drive LAL performance improvements.
Demonstrated ability to resolve clinical or operational barriers that impact LAL utilization.
Timely and accurate reporting of training completion, site readiness, and performance trends via CRM and internal systems.
Delivery of consistent clinical support and patient safety practices, as measured by quality assurance feedback and customer satisfaction.
Notice to Staffing Agencies and Search Firms:
RxSight does not accept unsolicited resumes or candidate submissions from staffing agencies or search firms for any employment opportunities. All agency engagements must be authorized in writing for a specific position by RxSight's Talent Acquisition department. Any resumes or candidate information submitted without such specific engagement will be considered unsolicited and the property of RxSight. No fees will be paid in the event a candidate is hired under these circumstances.