Senior technician specialist jobs in Kansas

We are looking for a Sr. SRE / DevOps that can assist a team for a year. It is part of a Surge program for Hospice and Palliative solution under our HHH business unit. * Onshore (since this individual will need to access prod) * Kubernetes/Docker * GCP * Infra as code / terraform We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements Preference for experience in Ruby, but solid back-end or full-stack experience with another framework/language combination (Django/Python as a random example) would be a good substitute.

The Senior Site Reliability Engineer (SRE) will serve as a senior technical contributor, responsible for advancing observability and operational maturity across hundreds of application teams. This is not a product deployment or configuration role. The SRE will work directly with application engineers and external infrastructure partners to implement distributed tracing, profiling, structured logging, and metrics collection strategies that support reliability at scale. This role requires strong software engineering fundamentals, deep knowledge of observability tooling, and the ability to work across a wide range of technology stacks and organizational boundaries. The ideal candidate is comfortable with high ambiguity, varied application environments, and time-sensitive incident response involving external stakeholders. Responsibilities Partner with application teams to implement observability best practices: distributed tracing, profiling, structured logging, and metrics collection Support instrumentation and telemetry integrations across legacy and modern architectures Implement and support enterprise observability platforms, including Grafana, Zabbix, Splunk, and related tooling Build and maintain centralized dashboards and alerts to improve monitoring quality and reduce operational noise Collaborate with development teams and vendors to define SLIs, SLOs, and alert thresholds for key services Participate in on-call rotations and serve as an escalation point during complex incidents involving external partners Lead and contribute to post-incident reviews with a focus on observability gaps, telemetry accuracy, and long-term remediation Create and maintain documentation, templates, and onboarding materials for standardized observability integration Provide mentorship to mid-level engineers and guide application teams through complex observability challenges Required Qualifications 5+ years in Site Reliability Engineering, DevOps, or Infrastructure Engineering roles supporting production systems Strong software development experience in Python, Go, Java, or C# Demonstrated success implementing observability solutions in production environments Hands-on experience with Grafana, Zabbix, Splunk, OpenTelemetry, or comparable tools Deep understanding of telemetry data structures (logs, metrics, traces) and their use in troubleshooting distributed systems Experience participating in incident response and remediation Strong communication skills and ability to work directly with third-party vendors and managed service providers Preferred Qualifications Experience supporting observability in mixed technology environments (.NET, Linux, Windows Server, Kubernetes, monoliths and microservices) Familiarity with CI/CD systems and Git-based workflows Familiarity with OpenTelemetry Collector and custom instrumentation patterns Experience onboarding large application portfolios into centralized observability platforms Understanding of operational SLIs/SLOs and alerting strategies across heterogeneous systems Additional Information This role does not include primary application deployment, configuration management, or release engineering duties Participation in an on-call rotation is required Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart's sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart's third party screening provider. If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled. All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position. Netsmart's Job Applicant Privacy Notice may be found here.

Assist in the preparation and analysis of financial data, identifying trends, and providing recommendations to support effective budget management. • Monitor and track actual expenses against budgeted amounts, identifying any discrepancies or variances. • Work closely with the finance team to ensure budgets are adhered to and financial goals are achieved. • Conduct in-depth financial analysis to identify trends, patterns, and opportunities for cost savings or revenue generation. • Collaborate with department managers to review budget proposals, ensuring accuracy and alignment with strategic objectives. • Assist in the preparation of financial reports and presentations, providing clear and concise information to stakeholders. • Participate in budget planning sessions and provide input on financial forecasts and projections. • Evaluate and recommend process improvements to streamline budgeting and financial management procedures. • Stay updated on industry trends, regulatory changes, and best practices in budget management. Requirements: • Bachelor / Master Degree in Accountant or Engineering from an accredited university. • Minimum 15 years' experience in related field on national / international major initiatives and developments. • Extensive knowledge and experience in project budgeting. • Extensive experience in managing and prioritizing projects budget. • Knowledge of Kingdom financial processes and procedures. • -Ability to present budgeting plans and requirements to senior management and other government authorities. • Ability to negotiate with multiple stakeholders to secure budget for projects. • Capable to fluently communicate in Arabic and English. • Excellent Verbal and written communication skills.

An exciting opportunity is available for Sr. Specialist, Risk & BCM, located in Riyadh. Report to: Manager, Risk Management. Job purpose: We are seeking a highly motivated Specialist to join our growing Risk Management & BCM team. In this role, you will play a vital role in identifying, assessing, and mitigating risks across the organization and managing BCM Function. You will also be responsible for supporting the development and implementation of strong Risk & BCM frameworks. Role responsibilities: Participate in the ongoing development, testing, and revision of the BCP, ensuring alignment with industry best practices and regulatory requirements. Conduct risk assessments to identify potential threats and vulnerabilities that could disrupt critical business functions. Analyze the impact of potential disruptions on business operations, financial performance, and reputational risk Analyze data and develop reports to communicate risk information to senior management. Assist in developing and implementing risk mitigation strategies and action plans. Monitor compliance with Risk & BCM Policies, procedures, and external regulations. Coordinate with all SBUs / BUs / Functions / Department to develop and document detailed recovery strategies for critical business processes, outlining steps for resuming operations after an incident. Stay updated on relevant industry regulations and best practices in risk management and BCM. Facilitate and participate in BCP training and awareness programs for employees across the organization. Coordinate with all SBUs / BUs / Functions / Department to maintain and update business continuity documentation, including risk assessments, recovery plans, and communication protocols. Track industry trends and best practices in BCM, recommending improvements to the organization's BCM program. Conduct gap analyses to identify areas for improvement in the BCP and recommend solutions. Contribute to the continuous improvement of Risk Management & BCM program. Support BCP testing and exercises, evaluating the effectiveness of recovery plans and identifying areas for improvement. Maintain accurate and up-to-date risk management documentation. Collaborate effectively with cross-functional teams to integrate risk management considerations into business processes. Prepare reports and presentations on risk management activities, and BCM status for senior management. Facilitate and participate in training and awareness programs for employees across the organization. Work collaboratively with various departments (IT, Operations, Human Resources) to ensure alignment and coordination in BCP efforts. Maintain strong working relationships with key stakeholders across the organization. Monitor and report on the effectiveness of operational risk controls. Maintain a strong understanding of the organization's operations and risk appetite. Qualifications and Requirements: Bachelor's degree Bachelor's degree in business administration, finance, risk, project management, any other relevant field. +4years of experience Exceptional written and verbal communication skills, including executive-level correspondence. ServiceNow experience (particularly with onboarding or workflow management). Familiarity with GRC (Governance, Risk & Compliance) frameworks. Business Process Modeling Business Intelligence (BI) tools Data Analysis and Reporting Tools Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Experience with risk management software (a plus). Ability to work independently and as part of a team. Strong attention to detail and accuracy. Ability to prioritize multiple tasks and meet deadlines. The ability to pay close attention to detail to ensure accuracy and completeness. The ability to think critically and analyze information to identify potential risks and opportunities.

Serco is seeking a dynamic and experienced Senior Principal Military Trainer - Intel WfF / HICOM Facilitator to join our team at Fort Leavenworth, Kansas. In this role, you will support the Mission Command Training Program (MCTP), which trains Army Corps, Divisions, and Brigades in Army Mission Command Systems and the Operations Process. This is accomplished through integrated simulations that replicate complex operating environments and enable realistic Large Scale Combat Operations training. In this role, you will: Conduct mission analysis of higher headquarters guidance (CSA, FORSCOM, CAC) Enable scenario development, planning, and orders development to stimulate specific exercise training needs and unit training objectives Ensure scenario understanding, battle rhythm events, and critical linkages. Integrate training audience objectives into a coherent scenario Review training audience plans and orders Coordinate and synchronize warfighting functions in all plans and orders. Develop plans, orders, branches, and sequels Write Higher Command (HICOM) orders at the Corps and Land Component level for each respective Warfighter Exercise During the Exercise Life Cycle (ELC), collaborate with Exercise Control (EXCON) to plan, prepare, and serve as a conduit between Scenario Design/MCTP and the HICOM Integrate with the HICOM across warfighting functions during execution and directly engage with staff officers to operationally steer the exercise Enable HICOM understanding and execution to meet desired training conditions Coordinate with CUOPS and Operations Groups to ensure appropriate HICOM stimulus for training audiences Qualifications To be successful in this role, you will have: Bachelor's degree with 8 years of related experience Graduate of U.S. Army Command and General Staff College or equivalent (MEL4) Prior U.S. Military service as a Field Grade Officer (COL, LTC, MAJ) with a Military Intelligence WfF background and experience Familiarity with current Army and Joint doctrine Experience writing operational orders at the Division and above level Integrated other, non-Intel, warfighting functions into planning Prepared scenario-based training Coordinated with stakeholders outside your assigned team Developed appropriate training for exercise support staff regarding designed scenarios Incorporated planning best practices into operational and/or training events. Spent time conducting Joint Intelligence Preparation of the Operational Environment (JIPOE) Flexible cognitive approaches to thinking and planning (e.g. Red Teaming) Must be willing to travel 25% of the time Active DoD Secret clearance required Additional desired experience and skills: Master's degree with 15 years of experience Graduate of U.S. Army War College or service equivalent Mastery of Army and Joint doctrine Demonstrated ability to facilitate WFX HICOM and apply Army/Joint doctrine Experience writing operational orders and annexes at the Corps and Land Component levels Ability to integrate additional warfighting function personnel as needed. Skill in preparing scenario-based stimulus and injects Proficiency in coordinating with divisions, MCTP operations groups, and external stakeholders Capability to develop and present appropriate training to inform exercise support staff (MCTP, HICOM, EXCON) about the scenario and orders Experience incorporating best practices into the planning process and products that provide training audiences an example to follow Prior experience as an OCT (Observer, Coach, Trainer) and WFX participant. Leadership experience within the Army CTC program, ideally MCTP If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************************ If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email *********************. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS - Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan that includes counseling conditions Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: ****************************************** Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: ********************.

Client Solution Architects (CSA) is currently seeking an Officer Senior Trainer to support our program at Fort Leavenworth in Kansas. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.?? This position is contingent upon contract award. How Role will make an impact: * Conduct doctrinal staff training on all Army WfFs educating the command group and staff on Mission command art and science as well as directly supporting staff exercises in a trainer role. * Act as the main point of entry to obtain, review, and process training requests IAW the Commander's intent which is submitted to their assigned MTC for resourcing. * Ensure training requests adhere to overall strategic plan and vision outlined by the unit commander for any given training year. * Track all approved events and inform the commander or staff of any changes or updates to the training event. * Responsible for integrating the required contractor training resources prior to and during the event. Requirements What you'll need to have to join our award-winning team: * Clearance: Must possess and maintain an active Secret Clearance. * Bachelor's degree (subject immaterial) and have completed CGSC / ILE (MEL 4) military education. * Possess previous Battalion level or higher echelon Sergeants Major experience What Sets you apart: * Brigade or Division-level Sergeants Major and primary staff NCOIC experience Why You'll Love this Job: * Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission. * You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge. * Daily opportunities to develop new skills * Team environment What We Can Offer You: * Compensation * Health & Wellbeing * We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. * Personal & Professional Development * We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. * Diversity, Inclusion & Belonging * We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. * Benefits * Healthcare (medical, dental, vision, prescription drugs) * Pet Insurance * 401(k) savings plan * Paid Time Off (PTO) * Holiday pay opportunities * Basic life insurance * AD&D insurance * Company-paid Short-Term and Long-Term Disability * Employee Assistance Program * Tuition Support Options * Identity Theft Program

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a dynamic and experienced Training Specialist to join our team. This role is critical in ensuring that new hire agents are effectively onboarded, trained, and continuously developed to meet company standards. The ideal candidate will be responsible for conducting training sessions, designing educational materials, monitoring performance, and implementing process improvements. This position requires excellent communication skills, a strong understanding of training methodologies, and the ability to mentor and motivate employees. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: Lead initial training and coaching sessions for new hire agents to ensure they understand the company's products, services, and procedures. Create educational materials such as digital presentations, manuals, and instructional videos. Conduct regular refresher sessions to keep agents updated on new products and services. Measure the effectiveness of training sessions and prepare progress reports. Observe daily operations and identify areas where agents need additional training. Provide on-the-job coaching to help agents improve their performance. Offer ongoing support and mentorship to both new and experienced agents. Design and maintain Standard Operating Procedures (SOPs) for training and operations. Identify and implement best practices to enhance training effectiveness. Work closely with team leaders and managers to ensure training aligns with organizational goals. Keep stakeholders informed about training initiatives and progress. Manage the onboarding process for new hires to ensure a smooth transition. Handle administrative processes related to new hires. Provide guidance and support to new hires to help them adapt to the company culture and expectations. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: High School Diploma 3-4 years of experience working as a call center trainer or team leader. Proven experience in designing and delivering training programs. Familiarity with adult learning principles and various training methodologies. Knowledge of Learning Management Systems (LMS) such as Google Classroom, Blackboard, or Schoology. Proficiency in using Zoom as a training environment. Understanding of call center metrics, KPIs, and operational procedures. Excellent verbal and written communication skills. Strong interpersonal skills to effectively mentor and motivate trainees. Ability to assess training effectiveness and identify areas for improvement. Flexibility to adapt training programs to meet the evolving needs of the call center. Strong organizational skills with attention to detail. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada) REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a different kind of government because we care deeply about our community and each other. Committed to our shared values, we provide excellent public service, seeking always to improve ourselves and our organization. We offer wonderful benefits, retirement plans, wellness incentives, a great organizational culture, and much more; be sure to explore all we have to offer here! Job Description Johnson County's Facilities Department is hring a Senior Grounds Specialist! This role will lead crews and help maintain and improve the outdoor spaces at multiple County buildings. This position will remain open until filled. Responsibilities include: Serves as a leadperson; directs and assists crews in completing assignments; trains new crew members; ensures safety standards are met; completes paperwork, timesheets and equipment logs; assists in the coordination and direction of contractors; serves as supervisor in the supervisor's absence. Operates vehicles or powered equipment; completes commercial mowing and snow removal; applies chemicals and spreads fertilizers, herbicides and soil amendments; mulches tree beds, plants trees and flowers; aerates and seeds landscaping; trims and prunes shrubs and trees; repairs soil erosion; oversees turf and chemical applications; completes complex tasks, repairs, and manages irrigation and backflow program for county. Performs general, routine, and complex maintenance of light and medium duty equipment; rebuilds and repairs equipment and trailers; changes over from mowing equipment to snow equipment; performs basic maintenance duties such as painting, light plumbing, cleaning of shop and equipment areas; builds, fixes, and maintains fencing; completes basic preventative maintenance on building/plant equipment. Performs various tasks requiring equipment, vehicle, and tool operation; uses a variety of small and large tools and operates a variety of light and medium duty equipment and attachments including: tractors, trucks, dump trucks, skid steer loader, water trucks, compact rollers, excavator, power broom, boom truck, and snow removal equipment. Completes paperwork, timesheets, work orders, and equipment logs using computerized system; follows purchasing card guidelines to ensure accuracy in the approval process. Job Requirements Minimum Job Requirements: High school diploma or equivalent and two (2) years of related experience are required. One (1) additional year of related experience may substitute for education. Must pass a thorough criminal history screening and have a valid driver's license with an acceptable driving record. Johnson County Government requires reference/background screening for all positions. Specified criteria may vary by Department/Agency. Preferred Job Requirements: Previous lead/supervisory experience, chemical application license, and/or backflow testing certification are preferred. Education/Experience Substitutions: Experience may be substituted for degree. Physical, Environmental, and Special Working Conditions: Excessive standing and/or walking: 60% Exposure to extreme temperatures, fumes and/or chemicals, heights, and loud noises. Lifting weight: 50lbs. On call/stand-by work required. Weather essential: Department Essential Uniform Required Travel required: 50% local and 5% outside Johnson County Wearing of goggles, rubber boots, rubber gloves and other PPE as required. Position is required to respond to requests for emergency and afterhours work which will require work when the facility is closed (e.g. holiday, weekends, nights). This work will require overtime as needed. Physical abilities, including mobility, agility, strength, dexterity, balance, coordination, and /or endurance. All County employees may be called upon to assist other departments/agencies in a declared emergency situation.

**_What Data Analytics brings to Cardinal Health_** The Data & Analytics Function oversees the analytics lifecycle to identify, analyze and present relevant insights that drive business decisions and anticipate opportunities to achieve a competitive advantage. This function manages analytic data platforms, the access, design and implementation of reporting/business intelligence solutions, and the application of advanced quantitative modeling. Data Analytics applies business process knowledge and data analytics to develop, recommend and communicate timely, accurate, relevant and actionable insights to support business decisions and objectives. **_What Data Analytics brings to OptiFreight_** OptiFreight, a leader in healthcare logistics, provides tailored solutions, committed experts, and innovative technology to optimize freight management and supply chain operations for healthcare providers. The Digital Solutions team is at the forefront of leveraging technology and data to drive efficiency, reduce costs, and enhance overall customer experience through advanced digital tools and platforms. **_What is expected of you and others at this level_** Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks. Works on projects of moderate scope and complexity Identified possible solutions to a variety of technical problems and takes action to resolve. Apply judgment within defined parameters. Receives general guidance and may receive more detailed instruction on new projects. Work reviewed for sound reasoning and accuracy. Works cross-functionally with business stakeholders to clarify requirements and deliver iteratively analytics solutions **_Responsibilities_** + Uses knowledge of business and data to discover and/or anticipate problems or opportunities where data can be leveraged to address the need. + Asks probing questions to translate business needs to build and design reporting solutions (metric management, dashboards, enterprise performance management). + Applies data visualization, descriptive and summary statistical techniques for discovery and timely insights (data exploration, ad-hoc queries, and analysis). + Interprets results of analyses, identifies trends and issues (forecasting), and develops alternatives to support business objectives. + Apply data aggregation, descriptive analysis and data presentation techniques and tools to communicate complex findings and recommendations to influence others to act. + Demonstrates ability to clearly and concisely communicate complex information to a variety of audiences and mediums. **_Qualifications_** + 2-4 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + Knowledge of SQL + Knowledge of Alteryx and Tableau, preferred **Anticipated salary range:** $68,500 - $88,020 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 11/15/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Role: Improve overall employee effectiveness and performance through the coordination of introductory training for all new employees an on-going training for all staff. As a member of the HR team, maintain the highest level of confidentiality. Essential Functions & Responsibilities: *Conducts training activities for all new staff including all pertinent computer systems and programs. Prepare a training plan and conduct initial training for all new hires. Promote consistency in operations among branches by scheduling monthly visits to each branch location to observe operations and adherence to company policies and demonstration of member service skills.*Evaluate, design and develop training manuals and related materials, training classes and training procedures. Ensure up-to-date training materials are available to staff on the Chalkboard.*Conduct on going and/or remedial training for all staff, including new products or product changes, compliance issues, computer/software up-grades, operational changes and company wide monthly meetings (TMI). Evaluate and assess training needs in coordination withdepartment leaders.*Monitor the progress of trainees through routine tests, observations, and feedback from supervisors. Evaluate the effectiveness of training and make changes to the training based on feedback and observations.*Plan and implement robbery training, fraud training, and compliance training for all branch staff.*Perform other related duties as assigned. Employees shall be trained annually, demonstrate an understanding of, and follow the requirements of the BSA/AML Compliance Program as it specifically relates to their job functions. Knowledge and Skills: *Experience: One year to three years of similar or related experience.*Education: (1) A two year college degree or (2) Completion of a specialized course of study at a business or trade school or (3) Completion of a specialized and extensive in-house training or apprenticeship program.*Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and is usually of a personal or sensitive nature. Work may involve motivating, influencing or training others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.*Other Skills: Excellent communication and presentation skills. The ability to develop and organize training materials into appropriate learning sequences. The ability to utilize strong personal skills and to handle difficult situations in a tactful manner. The ability to influence and motivate a diverse group of employees in a training role. Professional in appearance and manner. Hours must be flexible.

Why TrueAccord? TrueAccord, a wholly owned subsidiary of TrueML, is a category-defining company. We combine machine learning with a human-based approach to transform debt resolution and to get people on the path towards financial health. Every year, more than 70 million Americans have negative experiences dealing with debt. We are changing this by providing personalized digital experiences that guide lenders and consumers through this challenging financial process. With a world-class leadership team, passionate team members, and proprietary predictive models trained on years worth of transactional data, TrueAccord is well-positioned to deliver on a huge opportunity: helping millions of consumers to regain and keep their financial footing while lowering the cost of doing business for creditors across many industries. The Role Summary: The Training role within the Contact Center Operations team is responsible for designing, developing, and delivering training programs that equip front-line agents with the knowledge and skills needed to drive successful collection outcomes. This role ensures that every learning experience directly supports operational performance, compliance standards, and revenue goals across the CE department. The individual in this role will create role-specific training for new-hire onboarding, skill enhancement, and new business initiatives - with a focus on elevating call quality, promise and activation rates, negotiation skills, and the customer experience within collections. By partnering closely with business leaders, operations managers, and QA teams, this person will identify key training needs, performance gaps, and opportunities for development. They will recommend and implement strategic learning solutions that align with current business priorities and prepare agents for future success. Through strong collaboration and a deep understanding of CE Collections' evolving goals, they will craft engaging, results-driven learning programs that empower agents to collect effectively, maintain compliance, and provide a professional and empathetic customer experience.Essential Responsibilities: Develop and deliver impactful and engaging learning solutions, using multiple learning strategies, that support new hire onboarding and the deployment of key business initiatives. Build close partnerships with Business Leadership to understand imperatives, gain insights into critical talent drivers for the organization, and develop the appropriate talent development program. Represent learning in broader project efforts, ensuring an early focus on the implementation of needs to ensure efficient delivery in alignment with project goals and timelines. Stay current with external trends, best practices, and innovations and blend these into the strategies used when training our associates. Facilitate content and adapt course facilitation/delivery methods based on industry best practices and the needs of the group. Ensure that KPIs/objectives are established for each course and that data is collected to justify and showcase ROI. Accountable for business critical learning priorities focused on upskilling people to maximize performance and achieve department goals. Establish and maintain a daily and weekly cadence of training performance reviews, coaching sessions, and task management to ensure ongoing alignment with departmental goals and individual development plans. Manage and track training transcripts to verify agent compliance with all required training policies, ensuring readiness for internal and external audits. Monitor completion rates and maintain accurate training records within designated systems to support operational transparency and audit preparedness. Partner with leadership and quality assurance teams to evaluate performance data and implement targeted learning interventions based on trends and opportunities. Ensure all training activities and documentation align with company standards, compliance requirements, and regulatory expectations Qualifications, Skills, and Experience: Proven ability to prioritize, organize, and meet deadlines within contractual service levels. Skilled in delivering engaging, performance-driven training using knowledge checks and applied learning activities. Strong ability to measure engagement, assess performance, and provide real-time coaching to drive improvement. Solid understanding of Adult Learning Theory and instructional design across in-person and virtual formats. Analytical and adaptable, with a proactive approach to solving problems and managing change in a fast-paced environment. Exceptional coaching, communication, and feedback skills that enhance agent performance and confidence. Experienced in data analysis and trend identification to support continuous improvement and training alignment. Knowledge of collections compliance (FDCPA), call quality metrics, and audit readiness preferred. High School Diploma (or GED) 1 year of training experience Proficiency in Microsoft Office and Google Workspace tools. Background in Customer Service, Call Center Operations, or Collections/Financial Services strongly preferred. Our Dedication to Diversity & Inclusion TrueML and TrueAccord are equal opportunity employers. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you're looking for an opportunity to do impactful work, join TrueAccord and make a difference. For California Applicants: we collect personal information for employment purposes. We do not sell personal information. Most of the information we have is provided to us by you and/or collected as part of the employment process. For more details on how we use, share, and delete personal information see our Privacy Policy .

Work Schedule Standard (Mon-Fri) Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description Job Title: Training Specialist I - Microbiology Division Location: Lenexa, KS Division: Microbiology Division Company Overview: Thermo Fisher Scientific is dedicated to making the world healthier, cleaner, and safer. Our Microbiology Division provides comprehensive solutions and workflows for food, clinical, and pharmaceutical environments. We serve a diverse range of markets including food manufacturers and labs, clinical and healthcare, pharma, and biotech sectors. Our products include culture media and other microbiological diagnostic products designed to meet the needs of pharmaceutical, food, and clinical laboratories. Discover Impactful Work: As a Training Specialist I, you will play a crucial role in enhancing the knowledge base and skill sets of our team members. You will be responsible for conducting and supporting new employee orientation, developing training materials, and ensuring the effectiveness of training programs. Key Responsibilities: Conduct and provide support for new employee orientation programs. Assess training needs and develop training programs to address those needs. Create and maintain competency-based learning (CBL) programs, onboarding programs, and on-the-job training (OJT) sessions. Develop and deliver structured discussions, ad hoc training, and PowerPoint presentations. Promote safety work habits and adherence to safety procedures and guidelines. Communicate effectively with staff at all levels to identify and address training needs. Collect and communicate metrics pertaining to the timely completion of training initiatives. Coordinate and conduct training programs to support operations. Create instructional materials and actively seek current training methods and best standards. Assist in planning, creating, and implementing training courses and materials for the Analytical Development Department. Identify and drive continual improvements with an ambisious vision. Qualifications: Bachelor's degree in Engineering or a related field preferred. Equivalent combinations of education, training, and relevant work experience may be considered. Background in Quality and Operations is highly desirable. Minimum of 2-5 years of industry-related experience Experience in a training coordinator or qualified trainer role within the healthcare medical device industry is a plus. Excellent interpersonal and communication skills. Ability to effectively organize and handle multiple training initiatives simultaneously. Proficiency in creating engaging and interactive training materials, including videos and e-learning modules. Strong coaching, mentoring, and motivational skills. Ability to thrive in a fast-paced environment and balance multiple tasks. Hands-on experience with e-learning platforms and proficiency with sales methodologies is advantageous. Physical Requirements: Ability to stand, walk, stoop, kneel, crouch periodically for prolonged periods. Ability to manipulate (lift, carry, move) light to medium weights of 10-35 pounds. Visual acuity to use a keyboard, computer monitor, and read materials for prolonged periods. Ability to sit, reach with hands and arms, talk, and hear for prolonged periods Benefits: We offer competitive remuneration, an annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific provides an innovative, forward-thinking organizational culture that stands for integrity, intensity, involvement, and innovation. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Job Description The Geoprobe Water Well Applications & Training Specialist focuses on rig final testing, demonstrations, and customer trainings. The ideal candidate will be an expert in the industry and drilling, specializing in water well machines and equipment. The specialist will train customers on their purchases, including tools-in-ground demonstrations. Interested in applying? Save time, apply directly at geoprobe.com/join-our-team Responsibilities Product Knowledge Be responsible for learning and keeping up to date on all Geoprobe water well, geotechnical, and environmental offerings Work with engineering to refine products and bring forward future enhancements and developments Listen to customers' needs and challenges, and suggest solutions that best meet their requirements Hands-on Demonstrations Conduct machine demonstrations, product presentations, and training sessions for customers Train operators on machines and tools at demonstration sites Build sales team members skills and knowledge on drilling methods Geographic Coverage Travel is 20-40% of this role - commonly 8 days per month are spent traveling to customers Complete deliveries for DM250, DM450, DM650, and sonic machines to customers Attend trade shows as needed You might be a good fit if you... Desire to utilize your field experience to be an asset to Geoprobe clients and teammates Enjoy learning and operating machines and equipment Ask questions to get to know customers' needs and challenges Seek to understand and help others to the best of your ability Like working with a team Requirements Industry and field experience Strong computer literacy (including keyboarding) Excellent phone/verbal communication skills Good physical skills (bending, lifting, and reaching items); able to lift heavy objects (50+ lbs) CDL a bonus This position is located in Salina, KS Benefits 401(k) Health Insurance Paid Time Off (PTO) Paid Holidays Profit Sharing Geoprobe Systems is an Equal Opportunity Employer.

Role: Improve overall employee effectiveness and performance through the coordination of introductory training for all new employees an on-going training for all staff. As a member of the HR team, maintain the highest level of confidentiality. Essential Functions & Responsibilities: *Conducts training activities for all new staff including all pertinent computer systems and programs. Prepare a training plan and conduct initial training for all new hires. Promote consistency in operations among branches by scheduling monthly visits to each branch location to observe operations and adherence to company policies and demonstration of member service skills.*Evaluate, design and develop training manuals and related materials, training classes and training procedures. Ensure up-to-date training materials are available to staff on the Chalkboard.*Conduct on going and/or remedial training for all staff, including new products or product changes, compliance issues, computer/software up-grades, operational changes and company wide monthly meetings (TMI). Evaluate and assess training needs in coordination withdepartment leaders.*Monitor the progress of trainees through routine tests, observations, and feedback from supervisors. Evaluate the effectiveness of training and make changes to the training based on feedback and observations.*Plan and implement robbery training, fraud training, and compliance training for all branch staff.*Perform other related duties as assigned. Employees shall be trained annually, demonstrate an understanding of, and follow the requirements of the BSA/AML Compliance Program as it specifically relates to their job functions. Knowledge and Skills: *Experience: One year to three years of similar or related experience.*Education: (1) A two year college degree or (2) Completion of a specialized course of study at a business or trade school or (3) Completion of a specialized and extensive in-house training or apprenticeship program.*Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and is usually of a personal or sensitive nature. Work may involve motivating, influencing or training others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.*Other Skills: Excellent communication and presentation skills. The ability to develop and organize training materials into appropriate learning sequences. The ability to utilize strong personal skills and to handle difficult situations in a tactful manner. The ability to influence and motivate a diverse group of employees in a training role. Professional in appearance and manner. Hours must be flexible.

Are you a skilled technician looking to take the next step in your career? Do you have what it takes to lead a team and make a lasting impact? Zoom Drain KC is looking for a motivated Lead Technician who is ready to start strong and pave their own path to Service Manager or beyond! What We Offer: A clear path to career growth - start as a Lead Tech and climb the ladder with hard work and dedication. Competitive pay with opportunities for bonuses and advancement. A team-focused, supportive environment where your skills and leadership are valued. Comprehensive training and mentorship to help you succeed in your role and future goals. Benefits package, including health insurance, paid time off, and more. Who You Are: A talented technician with experience in drain cleaning or plumbing. A natural leader who enjoys guiding and mentoring others. A problem solver who takes pride in delivering top-notch service. Someone ready to take initiative and grow into a Service Manager or leadership role. Your Role: Provide exceptional service to our customers. Lead by example and mentor junior technicians. Work closely with the team to ensure success on every job. Learn and grow with the company as you aim for leadership opportunities. Why Zoom Drain KC? At Zoom Drain KC, we're not just offering a job-we're offering a future. If you're ready to work hard, lead a team, and carve your own path to success, we want to hear from you! Apply today by sending your resume to [email protected] or give us a call at ************ Let's build your career together!

Are you interested in working with an organization that houses youth foster males? Is parenting and helping youth a passion of yours? Then this role is for you! Located on Leavenworth Rd, Avery's Village is dedicated to fostering an environment of growth and development for our youth. We are looking for passionate, adaptable, nurturing individuals who can show up and be a role model for our residents. Our Mission: Create a culture of the highest quality of care, service and support that empowers our foster youth residents to higher levels of successful functioning and healthy relationships. Our Vaules: Safety, Education, Respect, Value, Enrichment, Success SUMMARY. The Client Care Tech (CCT) Lead delegated responsibility for the client's safety, care, social & service support and development by a Client Care Manager. The CCT Lead supervises the Client Care Techs to ensure their duties and responsibilities are carried out according to their job description. This position has oversight to ensure that clients are safe, have all physical needs met, socially engaged and developed through programming. This position has oversight to ensure that the residential units are safe, clean and orderly. The CCT Lead helps address the concerns of staff and interventions with the clients. Check us out online ****************************** Supervised by the Client Care Tech Manager The Client Care Tech Lead is a role model in behavior and work ethic for the staff and clients Adheres to Avery's Village, LLC. Employee Policies and Procedures and Operational Processes Completes all required training Performs these Client Care Tech Lead duties: Serves as the emergency contact for your shift for senior management, state, county, city, emergency or DCF personnel Fills out and reviews all incident reports (calling Case Managers, Emergency Personnel or DCF hotline as per procedures) This position supervises the Client Care Tech (CCT) staff: Ensure the duties and responsibilities of the CCT staff are carried out Is responsible for their assigned group of clients to: Assist the clients with any trauma-informed, care, service, and support Client Support Share with their group the schedule of activities for the shift Have sight and sound supervision for their group during the entire shift Lead the group in activities in which the clients can participate Drive and/or accompany their group on various outings in KC metro area Writes daily progress reports on their clients Client care: Ensure their group has completed their personal hygiene Ensure their group's rooms are clean and in order Ensure all their clients attend all scheduled appointments Ensures any client medication is taken for that shift In emergency situations transport and stay with clients at a facility until relieved by staff Provide crisis intervention for their clients when needed Client service: Supervises client meals and cleaning after themselves Completes assigned staff chores from the checklists Completes all client documentation for the shift Regularly reports the count, location, and activities of their clients Assist with transportation of their clients to appointments when necessary Assist with transportation of their clients to appointments when necessary Performs other duties assigned by Client Care Tech Managers Physical Demands: Frequently move and life 25-50 pounds, depending on assignment requirements Perform all duties that might require sitting, kneeling, squatting, or walking Ability to work in a stressful environment Manual dexterity and fine motor coordination REQUIRED EDUCATION AND EXPERIENCE: High school diploma or equivalent Compliance experience for agency policies, procedures, and practices Desired to help male youth in the foster care system DESIRABLE KNOWLEDGE, SKILLS, and ABILITIES: Knowledgeable and sensitive in working with culturally diverse staff and clients Ability to communicate effectively both verbally and in writing Ability to prioritize tasks, exercise sound judgment and confidentiality with sensitive information Ability to establish effective working relationships with staff, community agencies, and consumers Ability to safely perform major job responsibilities, with or without reasonable accommodations OTHER POSITION ELIGIBILITY REQUIREMENTS: If required to operate a company vehicle during employment, must possess a current state driver's license and have an acceptable driving record for the past three (3) years. Ability to pass a criminal background clearance check and a physical exam and TB test

To perform the job successfully, the individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. The composites season is short: RCL values its composite techs and will utilize our desiring talent on non-composites jobs in the off season, if the employee would rather keep working. We prefer not to bench our talent; however, off-season work is NOT required: if the employee enjoys a few months off in the winter, they can take advantage of the traditional down time in the industry. Compensation ranging from $35- $45 per hour. Requirements Travel 100% of the time, which may include composite part fabrication at our main shop. Prioritize a safe work environment. This includes leading a daily "Plan of the Day" (POD) meeting with the crew and clearly establishing an Emergency Action Plan (EAP) before starting work. Safety is the top priority at RCL. Work at heights for external repairs or in confined spaces for internal repairs. You must be able to execute repairs confidently in extreme heights and restricted spaces. Maintain trailer inventory and order consumables in a timely manner: The lead must stay ahead of material needs to successfully keep projects moving forward. Communication with site representatives and project managers about project status in a timely manner. Must be able to lead, motivate, and upskill reporting team members. Must be able to competently use a grinder to scarf fiberglass layers and visually identify ply layers/ types of fiberglass. Properly setting up 360 Platforms and 2M Baskets, including daily Platform and Rigging Inspections. Ability to perform quality composite repairs following RCLs standards and/or written work instructions. Must have a valid driver's license and be able to drive a ¾ ton truck while towing a trailer. Good foundational knowledge of safe working practices and PPE for composite repair work. Must align with RCL's Safety and Quality Culture. Self-motivated with a high level of integrity. Excellent written and verbal communication skills. Skills and Abilities Education: High School Graduate, GED, or relevant technical school Experience: 4+ years of composite repair experience. Required Language: English: multilingual skills are a plus. Certificates & Licenses: GWO, OSHA 10, BST, ART, CoHe, and BTT: RCL's GWO-certified training department issues all necessary certificates annually. Benefits 401K with Company Match Medical Dental Vision Paid Holidays Vacation Time Sick Time

Client Solution Architects (CSA) is currently seeking an Enlisted Senior Trainer to support our program at Fort Leavenworth in Kansas. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.? This position is contingent upon contract award. How Role will make an impact: * Conduct doctrinal staff training on all Army WfFs educating the command group and staff on Mission command art and science as well as directly supporting staff exercises in a trainer role. * Ensure training requests adhere to overall strategic plan and vision outlined by the unit commander for any given training year. * Track all approved events and inform the commander or staff of any changes or updates to the training event. Requirements What you'll need to have to join our award-winning team: * Clearance: Must possess and maintain an active Secret Clearance. * Bachelor's degree (subject immaterial), be a graduate of the Battle Staff NCO Course, and have completed the Sergeants Major Academy. * Possess previous Battalion level or higher echelon Sergeants Major experience What Sets you apart: * Brigade or Division-level Sergeants Major and primary staff NCOIC experience Why You'll Love this Job: * Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission. * You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge. * Daily opportunities to develop new skills * Team environment What We Can Offer You: * Compensation * Health & Wellbeing * We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. * Personal & Professional Development * We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. * Diversity, Inclusion & Belonging * We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. * Benefits * Healthcare (medical, dental, vision, prescription drugs) * Pet Insurance * 401(k) savings plan * Paid Time Off (PTO) * Holiday pay opportunities * Basic life insurance * AD&D insurance * Company-paid Short-Term and Long-Term Disability * Employee Assistance Program * Tuition Support Options * Identity Theft Program

Job Description Why TrueAccord? TrueAccord, a wholly owned subsidiary of TrueML, is a category-defining company. We combine machine learning with a human-based approach to transform debt resolution and to get people on the path towards financial health. Every year, more than 70 million Americans have negative experiences dealing with debt. We are changing this by providing personalized digital experiences that guide lenders and consumers through this challenging financial process. With a world-class leadership team, passionate team members, and proprietary predictive models trained on years worth of transactional data, TrueAccord is well-positioned to deliver on a huge opportunity: helping millions of consumers to regain and keep their financial footing while lowering the cost of doing business for creditors across many industries. The Role Summary: The Training role within the Contact Center Operations team is responsible for designing, developing, and delivering training programs that equip front-line agents with the knowledge and skills needed to drive successful collection outcomes. This role ensures that every learning experience directly supports operational performance, compliance standards, and revenue goals across the CE department. The individual in this role will create role-specific training for new-hire onboarding, skill enhancement, and new business initiatives - with a focus on elevating call quality, promise and activation rates, negotiation skills, and the customer experience within collections. By partnering closely with business leaders, operations managers, and QA teams, this person will identify key training needs, performance gaps, and opportunities for development. They will recommend and implement strategic learning solutions that align with current business priorities and prepare agents for future success. Through strong collaboration and a deep understanding of CE Collections' evolving goals, they will craft engaging, results-driven learning programs that empower agents to collect effectively, maintain compliance, and provide a professional and empathetic customer experience.Essential Responsibilities: Develop and deliver impactful and engaging learning solutions, using multiple learning strategies, that support new hire onboarding and the deployment of key business initiatives. Build close partnerships with Business Leadership to understand imperatives, gain insights into critical talent drivers for the organization, and develop the appropriate talent development program. Represent learning in broader project efforts, ensuring an early focus on the implementation of needs to ensure efficient delivery in alignment with project goals and timelines. Stay current with external trends, best practices, and innovations and blend these into the strategies used when training our associates. Facilitate content and adapt course facilitation/delivery methods based on industry best practices and the needs of the group. Ensure that KPIs/objectives are established for each course and that data is collected to justify and showcase ROI. Accountable for business critical learning priorities focused on upskilling people to maximize performance and achieve department goals. Establish and maintain a daily and weekly cadence of training performance reviews, coaching sessions, and task management to ensure ongoing alignment with departmental goals and individual development plans. Manage and track training transcripts to verify agent compliance with all required training policies, ensuring readiness for internal and external audits. Monitor completion rates and maintain accurate training records within designated systems to support operational transparency and audit preparedness. Partner with leadership and quality assurance teams to evaluate performance data and implement targeted learning interventions based on trends and opportunities. Ensure all training activities and documentation align with company standards, compliance requirements, and regulatory expectations Qualifications, Skills, and Experience: Proven ability to prioritize, organize, and meet deadlines within contractual service levels. Skilled in delivering engaging, performance-driven training using knowledge checks and applied learning activities. Strong ability to measure engagement, assess performance, and provide real-time coaching to drive improvement. Solid understanding of Adult Learning Theory and instructional design across in-person and virtual formats. Analytical and adaptable, with a proactive approach to solving problems and managing change in a fast-paced environment. Exceptional coaching, communication, and feedback skills that enhance agent performance and confidence. Experienced in data analysis and trend identification to support continuous improvement and training alignment. Knowledge of collections compliance (FDCPA), call quality metrics, and audit readiness preferred. High School Diploma (or GED) 1 year of training experience Proficiency in Microsoft Office and Google Workspace tools. Background in Customer Service, Call Center Operations, or Collections/Financial Services strongly preferred. This information reflects the anticipated base salary range for this position based on current national/regional data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors. Our Dedication to Diversity & Inclusion TrueML and TrueAccord are equal opportunity employers. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you're looking for an opportunity to do impactful work, join TrueAccord and make a difference. For California Applicants: we collect personal information for employment purposes. We do not sell personal information. Most of the information we have is provided to us by you and/or collected as part of the employment process. 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