Senior technician specialist jobs in Millcreek, UT

Role: ServiceNow Technical Lead Employment Type: Fulltime Skills: IT Service Management, RESTful (Rest-APIs), ServiceNow, ServiceNow IT Service Mngt, SOAP About the Role: Rockwoods is seeking an experienced ServiceNow Technical Lead to join our client's team in Salt Lake City, UT. We're looking for a driven professional who excels at solving business and technical challenges, leading global teams, and delivering high-quality ServiceNow solutions. This role requires close collaboration between the onshore client team. The ideal candidate will have deep technical expertise in CMDB management, ServiceNow platform upgrades, and project execution, along with strong leadership and communication skills. You'll work in a collaborative, growth-oriented environment-partnering with enterprise clients, contributing to impactful projects, and engaging with cutting-edge cloud and ServiceNow technologies. Key Responsibilities 1. Leadership & Coordination Serve as the primary onshore point of contact for the client. Coordinate effectively with the offshore delivery team to ensure seamless execution. Provide strategic direction and thought leadership on ServiceNow best practices. 2. Technical Expertise Design, develop, and implement ServiceNow solutions-focusing on CMDB and related modules. Configure, maintain, and optimize the CMDB to ensure accuracy and compliance. Lead ServiceNow upgrade activities, including testing, validation, and deployment. Develop custom workflows, automation, and integrations based on business needs. 3. CMDB & Discovery Oversee Discovery and Service Mapping to maintain accurate CI data. Define reconciliation rules, CI classes, and data models aligned to business processes. Troubleshoot CMDB issues in adherence to ITIL and governance standards. 4. Project Management Lead ServiceNow implementation and enhancement projects. Prepare and present project updates, roadmaps, and status reports to stakeholders. Identify and manage project risks, dependencies, and improvement opportunities. 5. Stakeholder Management Build and sustain strong relationships with client stakeholders. Translate business requirements into actionable technical deliverables. Provide guidance, training, and knowledge transfer to both onshore and offshore teams. 6. Governance & Compliance Establish and maintain governance frameworks for CMDB and ServiceNow usage. Ensure compliance with organizational, security, and regulatory standards. Required Qualifications Experience 8+ years of hands-on experience in ServiceNow development, implementation, and administration. Proven experience managing CMDB, Discovery, and Service Mapping. Strong background in ServiceNow upgrades and platform maintenance. Technical Skills Proficiency in JavaScript and Glide scripting. Expertise in CMDB, ITSM, and ITOM (Discovery, Service Mapping) modules. Experience with REST/SOAP APIs, MID Server configurations, and integrations. Skilled in creating ServiceNow reports and dashboards. Leadership Skills Experience managing onshore and offshore teams. Excellent communication, presentation, and stakeholder management abilities. Preferred Qualifications ServiceNow Certifications: Certified System Administrator (CSA) Certified Implementation Specialist (CIS) - CMDB, ITOM, or related modules Education: Bachelor's degree in Computer Science, Information Technology, or a related field Please Attach your resume in word document and provide me below details for immediate submission How many years of experience in ServiceNow development, implementation, and administration.? how many years of Expertise in CMDB, ITSM, and ITOM (Discovery, Service Mapping) modules? How many years of years of Experience with REST/SOAP APIs, MID Server configurations, and integrations.? • First Name : • Last Name • Current Location : • Contact Number : • Email ID : • Salary: • Interviews or Offers in Pipeline : • Work Authorization in USA : • Interview Availability : • Start Availability : • Open to relocate and work onsite : • Linkedin :

Hi, This is shipra and I'm a professional Recruiter with VLink. I saw your resume on one of the leading jobs portals and would like to discuss the below job details. VLink, founded in 2006, is a leading global provider of software engineering services with next-gen technologies and best-in-class talent. Our Headquarters are in the U.S, and we have offices in 7+ countries from North America-Europe to APAC, with expansion plans in the Middle East. With over 1,000 employees working globally, VLink has helped SMBs, and large enterprises achieve their business goals, and gained the trust of Fortune-250 companies. VLink is ‘Great Place to Work Certified™' and has been a consistent winner as- Best Places to Work in CT. Trust, collaboration, and accountability are the three elements that are at the core of VLink's work culture. We value our professionals, providing comprehensive benefits and the opportunity for growth. Job Title: ServiceNow Technical lead Location: Salt Lake City, UT/Hybrid role Job Type: FULL TIME Key Qualifications: • Experience: o 8+ years of experience in ServiceNow development, implementation, and administration. o Proven track record in managing CMDB, Discovery, and Service Mapping activities. o Significant experience in ServiceNow upgrade activities and platform maintenance. • Technical Skills: o Proficiency in scripting languages (JavaScript, Glide scripting). o Expertise in ServiceNow modules: CMDB, IT Service Management (ITSM), IT Operations Management (ITOM) -- Discovery, Service Mapping. o Knowledge of integration methods (REST/SOAP APIs, MID Server configurations). o Familiarity with ServiceNow reporting and dashboard creation. • Leadership Skills: o Experience in leading teams across onshore and offshore locations. o Strong communication, stakeholder management, and presentation skills. Preferred Qualifications: • ServiceNow certifications: Certified System Administrator (CSA), Certified Implementation Specialist (CIS) in CMDB, ITOM, or other relevant areas • Education: Bachelor's degree in computer science, Information Technology, or a related field. Warm Regards, Shipra Gupta Sr. Technical Recruiter O: ************** Ext: 222 D: ************** United States | Canada | India | Indonesia VLink, founded in 2006, is a leading global provider of software engineering services with next-gen technologies and best-in-class talent. Our Headquarters are in the U.S, and we have offices in 7+ countries from North America-Europe to APAC, with expansion plans in the Middle East & 3 Offices in India. With over 1,000 employees working globally, VLink has helped SMBs, and large enterprises achieve their business goals, and gained the trust of Fortune-250 companies. VLink is ‘Great Place to Work Certified™' and has been a consistent winner as- Best Places to Work in CT. Trust, collaboration, and accountability are the three elements that are at the core of VLink's work culture. We value our professionals, providing comprehensive benefits and the opportunity for growth.

We are is seeking an experienced and technically proficient Onshore ServiceNow Lead to oversee and manage ServiceNow projects and operations for our esteemed client. This role requires a dynamic individual who can serve as the key bridge between the onshore client team and the offshore delivery team. With a strong focus on CMDB management, ServiceNow projects, and upgrade activities, the ideal candidate will bring both technical expertise and exceptional leadership capabilities Key Responsibilities: Leadership and Coordination: Act as the primary point of contact for the onshore client team. Coordinate and collaborate effectively with offshore delivery teams to ensure seamless project execution. Provide thought leadership and strategic guidance to the client on ServiceNow best practices and solutions. Technical Expertise: Design, develop, and implement solutions on the ServiceNow platform, with a specific focus on CMDB and related modules. Lead efforts to configure, maintain, and optimize the CMDB, ensuring data accuracy, completeness, and compliance with governance standards. Guide and perform ServiceNow upgrades, including testing, validation, and deployment of new platform releases. Collaborate with teams to develop workflows, automation, and integrations tailored to client requirements. CMDB and Discovery: Oversee and manage Discovery and Service Mapping activities to maintain accurate and up-to-date CI data. Define and implement reconciliation rules, CI classes, and data models to align with business needs. Troubleshoot and resolve CMDB issues, ensuring alignment with ITIL standards. Project Management: Lead ServiceNow implementation and enhancement projects, ensuring timely delivery and adherence to quality standards. Prepare and present project updates, roadmaps, and status reports to client stakeholders. Manage risk, dependencies, and issues while proactively identifying opportunities for improvement. Stakeholder Management: Build and maintain strong relationships with client stakeholders, understanding their needs and translating them into actionable deliverables. Provide training, knowledge transfer, and guidance to client and offshore teams on ServiceNow best practices. Governance and Compliance: Establish and enforce governance frameworks for CMDB and platform usage. Ensure adherence to security, compliance, and regulatory standards Key Qualifications: Education: Bachelor's degree in computer science, Information Technology, or a related field. Experience: 10+ years of experience in ServiceNow development, implementation, and administration. Proven track record in managing CMDB, Discovery, and Service Mapping activities. Significant experience in ServiceNow upgrade activities and platform maintenance. Technical Skills: Proficiency in scripting languages (JavaScript, Glide scripting). Expertise in ServiceNow modules: CMDB, ITSM, ITOM (Discovery, Service Mapping). Knowledge of integration methods (REST/SOAP APIs, MID Server configurations). Familiarity with ServiceNow reporting and dashboard creation. Leadership Skills: Experience in leading teams across onshore and offshore locations. Strong communication, stakeholder management, and presentation skills. Preferred Qualifications: ServiceNow certifications: Certified System Administrator (CSA), Certified Implementation Specialist (CIS) in CMDB, ITOM, or other relevant areas

The Minting technician Lead assists the team in the day-to-day operations of our modern-day minting operation. Responsibilities include a wide range of daily operational tasks including basic machine operation, quality control, material handling, packaging & shipping, data logging and daily sanitation duties, as well as any other duties assigned by management. This position will have lots of movement where standing for long periods of time and bending down, and leaning are a part of the standard movements. Flexibility and agility is a plus. We have both day shift and night shift available! Monday - Thursday (10-12 hour days ) ALL APPLICANTS MUST BE ABLE TO PASS A THOROUGH BACKGROUND CHEC K. Keys to Succe ss: Motivated: You are a self-starter who thrives in fast-paced transactional environments and is excited to learn about new industr ies.Detail Oriented: You have a quick mind for accuracy and ability to follow detailed SOPs and can easily spot err ors.Collaborative: You are passionate about contributing to your team's success and build mutual trust and projecting a “can do” attitude as it relates to solving problems and getting things d one.Accountable by Nature: You hold yourself and others accountable to get the job done safely, efficiently, and accurat ely.Skills Want ed: Good Mechanical Aptitude Highly Prefer able Excellent Computer Sk ills Ability/Desire to Multi- task Ability to Follow Detailed Proce sses Problem Solving and Troubleshoo ting Critical Thinking and Reasoning Sk ills Qualificat ions:Ability to pass detailed pre-employment and ongoing background checks and drug screen ings.Proven ability to consistently follow detailed SOPs.Ability to stand for long periods of time in all climates and work environm ents.Ability to lift 47lbs often, and up to 75lbs on occa sion.Reliable self-starter that can perform assigned tasks effectively and efficiently with minimal supervi sion.Strong MS Office suite software s kills Previous experience operating automated equipment and PLC's highly desi rable Excellent oral and written communication abil ities Collaborative work style Maintains positive and professional relation ships Must have excellent planning, organization, and time management s kills Must have flexibility to work night or weekend shifts as demand req uires Total Rewards Pa ckage:Competitive compensation based on exper ience.401(k) with a 6% company match.Profit-sharing plans.Comprehensive medical, dental, vision, and Employee Assistance plans.HSA & FSA plans.Company paid short & long-term disability, life insurance, and AD& amp;D.Supplemental insurance coverage; critical illness, accident, hospitalization, & pet insu rance.Paid time off and paid hol idays.Extensive on-the-job training and opportunities for advanc ement. Skills: Material Handler, Machine Operation, quality control, shipping, pa ckaging

BHE Pipeline Group consists of Berkshire Hathaway Energy's interstate natural gas pipeline companies, BHE GT&S, Kern River Gas Transmission Company and Northern Natural Gas Company. Combined, BHE Pipeline Group operates approximately 21,200 miles of pipeline with a design capacity of approximately 21.1 billion cubic feet of natural gas per day, owns assets in 27 states and is an industry leader in natural gas transportation. BHE Pipeline Group also operates 22 natural gas storage facilities with a total working gas capacity of 515.6 billion cubic feet and a liquefied natural gas export, import and storage facility. Kern River Gas Transmission Company is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation. BHE Pipeline Group has an exciting career opportunity available. Take the next step in your career and apply now! This is a multi-level posting. At least six years of progressive related technical corrosion work experience and a NACE certification is required. Preferred experience and knowledge in managing a corrosion control program for regulated pipeline systems, AC and DC corrosion testing, data analysis and mitigation techniques, coatings, close-interval survey, and the external and internal corrosion direct assessment process. Highly effective oral and written communication skills. Advanced analytical and problem-solving skills. Project management skills and the ability to prioritize and manage multiple tasks and/or projects concurrently, including projects or tasks of major scope or complexity. Must be proficient with desktop programs (Microsoft Excel, Microsoft Word, and Microsoft Outlook). Valid driver's license and ability to travel to remote locations, including out-of-area travel. After-hours work as needed and routine on-call rotations may also apply. Employees must be able to perform the essential functions of the position, with or without an accommodation. We celebrate diversity, equity and inclusion, and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Provides detailed technical support on projects and technical studies. Shares responsibility for the accuracy and implementation of the corrosion control program, including internal auditing and database maintenance. Coordinates the efforts of others in addressing mandatory action items within the corrosion control program. Helps in providing corrosion control program guidance and support to all Kern River departments including preparation of technical and procedural 'white papers' as required for program consistency and clarity. Provides support for internal and external audits. Devises innovative solutions to problems encountered. Conducts economic and technical feasibility studies, investigates various alternatives, and makes recommendations on courses of action. Provides technical specifications and plans including materials and equipment required. Makes independent project-related decisions on technical problems and methods. Provides support to engineers, technicians and designers, prioritizes work assignments and sets parameters for projects. Provides technical input to assist in the development of project design basis and execution plans. Leads internal and external resources to solve problems associated with new or existing pipeline facilities. Researches and analyzes customer design proposals, specifications and manuals to determine feasibility of design and suitability for the particular application. Reviews plans for encroaching activities near pipeline facilities to identify conflicts and implements actions required to resolve conflicts to maintain corrosion protection measures. Performs optimizations, troubleshooting and feasibility studies. Provides technical information and advice and investigates all variables for consideration of potential solutions. Coordinates goals, work plans, responsibilities and resources and monitors work performance in alignment with business objectives. Communicates with internal and external business partners to determine needs and satisfaction, current status and priorities, obtain technical advice; outline work plan and assign responsibilities and scope of authority. Performs project management duties including planning, scheduling, forecasting, procurement, contractor and inspector management, and close-out activities for corrosion control projects and assessments. Uses business management skills in the effective completion of work assignments, including contract negotiation/oversight and budget management. Verifies that work products conform to applicable codes, standards, specifications and requirements of the internal/external business partners. Identifies, develops and recommends improvements to technical processes and company policies and practices.

Are you an established BCBA looking to take the next step in your career? At ABS Kids, we re building a future shaped by experienced clinicians who know what quality care looks like and want the autonomy and support to make it happen. This isn t a starter role it s your opportunity to lead with experience, shape the next generation of clinicians, and deliver meaningful outcomes for the families who count on us. Ready for a flexible career with big impact? Apply today, same day interviews available. Why Senior BCBAs are choosing ABS Kids: Top-Tier Compensation & Benefits $97,500 + / year, total compensation potential including base salary and uncapped monthly bonus plan Signing bonus and paid relocation available Full suite of benefits: medical, dental and vision insurance, HSA, 401K+match, CEU stipend, cellphone and laptop stipends, short-term/long-term disability insurance and many more! Work-Life Balance, Reimagined Work from home 1 day per week if center-based Four 10-hour day schedule option Most of our BCBAs end their day between 5-5:30pm No weekends required 25 paid days off in year 1; 30 in year 2 Leadership & Career Advancement Influence clinical direction with caseloads of 10-12 clients Mentor new BCBAs and shape center culture Pursue tailored growth paths from working with BCBA students to management 20+ new centers opening in 2025 = real opportunities for upward movement Support That Matches Your Expertise Local, experienced BCBA managers who understand your clinical priorities Admin and scheduling support to keep your focus on client outcomes not paperwork Free in-house and online CEUs, plus a generous annual stipend An organization founded and led by fellow BCBAs we speak your language A Culture That Reflects Your Values Collaborate in a tight-knit, mission-driven team environment Help drive center initiatives, community outreach, and DEI efforts Be heard, be respected, and be part of a company where your experience shapes our future You're a strong fit if you: Have 3+ years of BCBA experience Thrive in a collaborative environment and enjoy mentoring others Hold yourself and others to high clinical standards Seek a role where your expertise can truly make a difference Hold a Master s degree and active BCBA certification Who We Are: At ABS Kids, our shared wow moments fuel our purpose. With every milestone achieved, we see the ripple effect of our work with children and families and with one another. We re proud to build a culture of inclusion, collaboration, and growth. Join us and help define what senior-level ABA care should look like. Same-day interviews available. Let s talk. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. IBCBAI

This position provides technical expertise and engineering support for maintaining appropriate corrosion control techniques, procedures and testing records as well as supporting integrity management projects related to design, construction and operation of natural gas transmission facilities. This is a multi-level posting. At least six years of progressive related technical corrosion work experience and a NACE certification is required. Preferred experience and knowledge in managing a corrosion control program for regulated pipeline systems, AC and DC corrosion testing, data analysis and mitigation techniques, coatings, close-interval survey, and the external and internal corrosion direct assessment process. Highly effective oral and written communication skills. Advanced analytical and problem-solving skills. Project management skills and the ability to prioritize and manage multiple tasks and/or projects concurrently, including projects or tasks of major scope or complexity. Must be proficient with desktop programs (Microsoft Excel, Microsoft Word, and Microsoft Outlook). Valid driver's license and ability to travel to remote locations, including out-of-area travel. After-hours work as needed and routine on-call rotations may also apply. Employees must be able to perform the essential functions of the position, with or without an accommodation. We celebrate diversity, equity and inclusion, and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Provides detailed technical support on projects and technical studies. Shares responsibility for the accuracy and implementation of the corrosion control program, including internal auditing and database maintenance. Coordinates the efforts of others in addressing mandatory action items within the corrosion control program. Helps in providing corrosion control program guidance and support to all Kern River departments including preparation of technical and procedural ‘white papers' as required for program consistency and clarity. Provides support for internal and external audits. Devises innovative solutions to problems encountered. Conducts economic and technical feasibility studies, investigates various alternatives, and makes recommendations on courses of action. Provides technical specifications and plans including materials and equipment required. Makes independent project-related decisions on technical problems and methods. Provides support to engineers, technicians and designers, prioritizes work assignments and sets parameters for projects. Provides technical input to assist in the development of project design basis and execution plans. Leads internal and external resources to solve problems associated with new or existing pipeline facilities. Researches and analyzes customer design proposals, specifications and manuals to determine feasibility of design and suitability for the particular application. Reviews plans for encroaching activities near pipeline facilities to identify conflicts and implements actions required to resolve conflicts to maintain corrosion protection measures. Performs optimizations, troubleshooting and feasibility studies. Provides technical information and advice and investigates all variables for consideration of potential solutions. Coordinates goals, work plans, responsibilities and resources and monitors work performance in alignment with business objectives. Communicates with internal and external business partners to determine needs and satisfaction, current status and priorities, obtain technical advice; outline work plan and assign responsibilities and scope of authority. Performs project management duties including planning, scheduling, forecasting, procurement, contractor and inspector management, and close-out activities for corrosion control projects and assessments. Uses business management skills in the effective completion of work assignments, including contract negotiation/oversight and budget management. Verifies that work products conform to applicable codes, standards, specifications and requirements of the internal/external business partners. Identifies, develops and recommends improvements to technical processes and company policies and practices.

This position provides technical expertise and engineering support for maintaining appropriate corrosion control techniques, procedures and testing records as well as supporting integrity management projects related to design, construction and operation of natural gas transmission facilities. This is a multi-level posting. At least six years of progressive related technical corrosion work experience and a NACE certification is required. Preferred experience and knowledge in managing a corrosion control program for regulated pipeline systems, AC and DC corrosion testing, data analysis and mitigation techniques, coatings, close-interval survey, and the external and internal corrosion direct assessment process. Highly effective oral and written communication skills. Advanced analytical and problem-solving skills. Project management skills and the ability to prioritize and manage multiple tasks and/or projects concurrently, including projects or tasks of major scope or complexity. Must be proficient with desktop programs (Microsoft Excel, Microsoft Word, and Microsoft Outlook). Valid driver's license and ability to travel to remote locations, including out-of-area travel. After-hours work as needed and routine on-call rotations may also apply. Employees must be able to perform the essential functions of the position, with or without an accommodation. We celebrate diversity, equity and inclusion, and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Provides detailed technical support on projects and technical studies. Shares responsibility for the accuracy and implementation of the corrosion control program, including internal auditing and database maintenance. Coordinates the efforts of others in addressing mandatory action items within the corrosion control program. Helps in providing corrosion control program guidance and support to all Kern River departments including preparation of technical and procedural ‘white papers' as required for program consistency and clarity. Provides support for internal and external audits. Devises innovative solutions to problems encountered. Conducts economic and technical feasibility studies, investigates various alternatives, and makes recommendations on courses of action. Provides technical specifications and plans including materials and equipment required. Makes independent project-related decisions on technical problems and methods. Provides support to engineers, technicians and designers, prioritizes work assignments and sets parameters for projects. Provides technical input to assist in the development of project design basis and execution plans. Leads internal and external resources to solve problems associated with new or existing pipeline facilities. Researches and analyzes customer design proposals, specifications and manuals to determine feasibility of design and suitability for the particular application. Reviews plans for encroaching activities near pipeline facilities to identify conflicts and implements actions required to resolve conflicts to maintain corrosion protection measures. Performs optimizations, troubleshooting and feasibility studies. Provides technical information and advice and investigates all variables for consideration of potential solutions. Coordinates goals, work plans, responsibilities and resources and monitors work performance in alignment with business objectives. Communicates with internal and external business partners to determine needs and satisfaction, current status and priorities, obtain technical advice; outline work plan and assign responsibilities and scope of authority. Performs project management duties including planning, scheduling, forecasting, procurement, contractor and inspector management, and close-out activities for corrosion control projects and assessments. Uses business management skills in the effective completion of work assignments, including contract negotiation/oversight and budget management. Verifies that work products conform to applicable codes, standards, specifications and requirements of the internal/external business partners. Identifies, develops and recommends improvements to technical processes and company policies and practices.

Job DescriptionRole: Documentation and Training Specialist The Documentation & Training Specialist is responsible for creating, maintaining, and improving internal and external documentation, training materials, and educational resources that support employees, clients, and partners. This role ensures our teams are equipped with accurate, up-to-date information and that our clients can confidently navigate our platform and processes.This position requires strong communication skills, exceptional attention to detail, and the ability to translate complex concepts into clear, user-friendly content. What You'll Be Doing: Documentation Develop, edit, and maintain internal documentation, SOPs, process guides, and knowledge-base articles. Collaborate with subject matter experts across product, operations, compliance, and client success to ensure accuracy and clarity. Own version control and documentation updates as products, features, or workflows evolve. Create client-facing educational content, including platform guides, FAQs, release notes, and troubleshooting resources. Training Design and deliver training materials (slides, video scripts, manuals) for new hires and ongoing team education. Coordinate and support training sessions across various teams (CSM, operations, support, sales). Assist in the development of e-learning modules, onboarding programs, and certification paths. Evaluate training effectiveness and update materials based on feedback and industry changes. Cross-Functional Collaboration Partner with Product and Marketing on communication around new features, updates, and system changes. Work with leadership to identify documentation or training gaps and implement solutions. Support managers by ensuring teams have consistent, accurate, and updated enablement resources. What You Bring: 2+ years in a documentation, training, knowledge-management, or instructional design role. Exceptional writing, editing, and communication skills. Proven ability to translate technical or complex topics into clear, accessible content. Strong organizational skills and attention to detail. Experience with documentation or knowledge-base tools (e.g., Confluence, Notion, Zendesk, Google Workspace). Ability to manage multiple projects and deadlines in a fast-paced environment. Preferred Qualifications Experience at a SaaS or fintech company. Familiarity with 401(k), financial services, or payroll/HR workflows. Experience with LMS platforms or e-learning development. Basic design skills (Canva, Figma, or similar) for creating clean and professional materials. Job Type: Full-time Location: United States Why 401GO?At 401GO, we're not just changing retirement-we're reinventing it. As a fast-growing fintech start-up, we've built the world's most advanced, fully automated retirement platform to help hard-working Americans take control of their future. Here, innovation moves fast, ideas matter, and your work makes a real impact. You'll enjoy a collaborative and supportive environment where great people do their best work together, backed by competitive compensation, excellent benefits, and plenty of opportunities for professional growth. If you're ready to challenge the status quo and be part of something big, 401GO is the place to grow your career. What We Offer A standout 401(k) plan (naturally!). Generous stock options-share in our growth and success. Flexible work environment-choose where you're most productive. Excellent benefits, including medical, dental, and vision. Flexible hours-because great work doesn't always happen 9-5. Plenty of PTO-we value work-life balance. A fully stocked kitchen when you're in the office. At 401GO, we invest in our people just as much as we invest in helping Americans secure their financial future.We are proud to be an Equal Opportunity Employer. We support a working environment that provides qualified employees and applicants with equal employment opportunity on a non-discriminatory basis without regard to race, color, creed, age, religion, gender (including pregnancy, gender identification and/or gender nonconformity) sexual orientation, marital status, national origin, ancestry, ethnicity, genetic information, physical or mental disability, citizenship, past, current or prospective service in the uniformed services or any other basis prohibited by federal, state, or local law. E04JI800lnui4087xe9

Role: Documentation and Training Specialist Reports To: Chief Experience Officer The Documentation & Training Specialist is responsible for creating, maintaining, and improving internal and external documentation, training materials, and educational resources that support employees, clients, and partners. This role ensures our teams are equipped with accurate, up-to-date information and that our clients can confidently navigate our platform and processes. This position requires strong communication skills, exceptional attention to detail, and the ability to translate complex concepts into clear, user-friendly content. What You'll Be Doing: Documentation * Develop, edit, and maintain internal documentation, SOPs, process guides, and knowledge-base articles. * Collaborate with subject matter experts across product, operations, compliance, and client success to ensure accuracy and clarity. * Own version control and documentation updates as products, features, or workflows evolve. * Create client-facing educational content, including platform guides, FAQs, release notes, and troubleshooting resources. Training * Design and deliver training materials (slides, video scripts, manuals) for new hires and ongoing team education. * Coordinate and support training sessions across various teams (CSM, operations, support, sales). * Assist in the development of e-learning modules, onboarding programs, and certification paths. * Evaluate training effectiveness and update materials based on feedback and industry changes. Cross-Functional Collaboration * Partner with Product and Marketing on communication around new features, updates, and system changes. * Work with leadership to identify documentation or training gaps and implement solutions. * Support managers by ensuring teams have consistent, accurate, and updated enablement resources. What You Bring: * 2+ years in a documentation, training, knowledge-management, or instructional design role. * Exceptional writing, editing, and communication skills. * Proven ability to translate technical or complex topics into clear, accessible content. * Strong organizational skills and attention to detail. * Experience with documentation or knowledge-base tools (e.g., Confluence, Notion, Zendesk, Google Workspace). * Ability to manage multiple projects and deadlines in a fast-paced environment. * Preferred Qualifications * Experience at a SaaS or fintech company. * Familiarity with 401(k), financial services, or payroll/HR workflows. * Experience with LMS platforms or e-learning development. * Basic design skills (Canva, Figma, or similar) for creating clean and professional materials. Job Type: Full-time Location: United States Why 401GO? At 401GO, we're not just changing retirement-we're reinventing it. As a fast-growing fintech start-up, we've built the world's most advanced, fully automated retirement platform to help hard-working Americans take control of their future. Here, innovation moves fast, ideas matter, and your work makes a real impact. You'll enjoy a collaborative and supportive environment where great people do their best work together, backed by competitive compensation, excellent benefits, and plenty of opportunities for professional growth. If you're ready to challenge the status quo and be part of something big, 401GO is the place to grow your career. What We Offer * A standout 401(k) plan (naturally!). * Generous stock options-share in our growth and success. * Flexible work environment-choose where you're most productive. * Excellent benefits, including medical, dental, and vision. * Flexible hours-because great work doesn't always happen 9-5. * Plenty of PTO-we value work-life balance. * A fully stocked kitchen when you're in the office. At 401GO, we invest in our people just as much as we invest in helping Americans secure their financial future. We are proud to be an Equal Opportunity Employer. We support a working environment that provides qualified employees and applicants with equal employment opportunity on a non-discriminatory basis without regard to race, color, creed, age, religion, gender (including pregnancy, gender identification and/or gender nonconformity) sexual orientation, marital status, national origin, ancestry, ethnicity, genetic information, physical or mental disability, citizenship, past, current or prospective service in the uniformed services or any other basis prohibited by federal, state, or local law.

is $25-$27 hourly. Shift Details: Shifts may fluctuate from 7am to 7pm MST The Specialist I, Learner Navigation responds to and resolves to learner needs as the first point of contact upon outreach from learners. The incumbent supports leaners in finding the appropriate contact and resources to address individual needs and concerns to support programmatic outcomes. Role and Responsibilities: Answers phone calls, emails, and chats with the highest level of professionalism and care. Ensures follow up and resolution or escalation of learner concerns. Maintains a basic knowledge of all College services and performs soft transfers as needed. Uncovers patterns of concerns and escalates them to the appropriate party. Assists with the resolution of concerns raised in learner satisfaction surveys. Works with learners in accordance with the policies outlined in the College Catalog. Participates in the successful implementation of other functional projects as they arise. Provides learner support during live chats in FreshChat and responds to inquiries and concerns in a timely manner. Assists with additional texting and calling outreach to learners as needed. Qualifications and Education Requirements: A high school diploma is required, some college from an accredited institution is preferred. Demonstrated proficiency in Microsoft Office is required. Prior experience in higher education is preferred. Willingness to work evenings as required. All new hires are required to attend New Collaborator Orientation (NCO) in Salt Lake City, Utah . The College will pay for travel and lodging accommodations . Nightingale's commitment to diversity and inclusion is reflected both in our learners and collaborators because we believe the best outcomes for learners from underserved and diverse populations are achieved through collaborators with similar backgrounds and cultures. Nightingale College is an equal opportunity employer. Our Mission (not just words on the wall, we live it, love it, and daily contribute to it): With the primary focus on higher learning in healthcare professions, Nightingale College contributes to elevating education, health, and employment systems through facilitation of academic achievement, personal growth, and professional development of its learners, alumni, and collaborators, while serving diverse communities. At Nightingale College, our Innovative Education model helps transform rural health landscapes through our blended-distance learning platform. Every person involved with Nightingale College helps to change the lives of our learners, our communities, and ultimately the world by adding to the quality of healthcare. We are proud to have graduated nearly 5,000 nurses serving communities in need. We are serious about our outcomes and have a little bit of fun getting there. The professional and personal development of our learners and our collaborators is our company's foundation. Not only do we develop strategies that promote a positive work-life integration, but we also create an environment that invites you to become an expert in your field, be it through higher education or professional development. Put simply, we elevate employment, elevate health, and elevate education. We're so happy that you've found us! Employment is contingent upon successful completion of a background check and drug screen.

Under the direction of the Training Stores Manager, the Training Stores Specialist plays a key role in development of Crumbl's Training Stores program. This position is responsible for creating training content, supporting other in-store training programs, and assessing training effectiveness. The specialist works closely with Franchise Partners, Operators, Managers, and trainers to ensure alignment with training expectations and standards. Regular travel to Training Stores is required for quality assessments, training facilitation, and providing constructive feedback.Responsibilities Collaborate with the Training Stores Manager to develop and refine training curriculum, assessment models, and content. Assist in the creation and delivery of digital and in-person training for Training Stores. Work closely with Franchise Partners and trainers to evaluate training performance and provide constructive feedback both in person and digitally. Provide hands-on training in key kitchen operations, including mixing, balling, decorating, station setup, Crumbl technology, digital operational tools, and customer service. Stay updated on all new or revised Crumbl processes, policies, and training methodologies. Partner with internal HQ teams (Field Training, Franchise Partner Consultants, Support, Store Planning, etc.) to develop training materials and facilitate communication about training processes and schedules. Ensure alignment of training strategies with operational excellence and brand standards. Adapt to evolving business needs and contribute to additional projects and duties as required. Travel when needed to oversee training stores and support team efforts. Requirements Strong verbal and written communication, interpersonal, leadership, coaching, and conflict resolution skills. Excellent time management, organization, and ability to handle multiple projects simultaneously. Proficiency in troubleshooting and utilizing technology effectively. Analytical skills to assess processes, interpret data, and develop effective solutions. Valid driver's license required. Working knowledge of Crumbl's operational manuals, procedures, and training resources. Experience in a Crumbl Bakery, including familiarity with industrial equipment, POS/ticketing systems, and quality control procedures. Bachelor's degree in education, communication, instructional design, or a related field preferred. Prior experience as a classroom instructor is an advantage. Expertise in assessment and evaluation, including designing assets and delivering feedback. Highly organized, self-motivated, and capable of creating structure in a fast-paced environment. Ability to work independently while effectively collaborating with teams. Must be 21 years of age or older and able to pass a background check. Ability to travel when needed, up to 50%. Benefits & Perks - Medical, dental, and vision benefits- 15 days PTO/year- 10 paid holidays- Paid parental leave- Personal phone bill reimbursement- Gym reimbursement- Corporate DoorDash DashPass membership- Regular company and team activities- 401k with competitive matching contribution plan- Excellent opportunities for career growth- Work in a hyper-growth company Crumbl was founded in 2017 by Jason McGowan & Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people. Crumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community. Crumbl's 200+ unique cookie flavors rotate weekly and are served in our famous pink box! Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status. Recruitment Agencies: Crumbl HQ doesn't typically partner with 3rd party recruitment resources. If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions.

Under the direction of the Training Stores Manager, the Training Stores Specialist plays a key role in development of Crumbl's Training Stores program. This position is responsible for creating training content, supporting other in-store training programs, and assessing training effectiveness. The specialist works closely with Franchise Partners, Operators, Managers, and trainers to ensure alignment with training expectations and standards. Regular travel to Training Stores is required for quality assessments, training facilitation, and providing constructive feedback. Responsibilities * Collaborate with the Training Stores Manager to develop and refine training curriculum, assessment models, and content. * Assist in the creation and delivery of digital and in-person training for Training Stores. * Work closely with Franchise Partners and trainers to evaluate training performance and provide constructive feedback both in person and digitally. * Provide hands-on training in key kitchen operations, including mixing, balling, decorating, station setup, Crumbl technology, digital operational tools, and customer service. * Stay updated on all new or revised Crumbl processes, policies, and training methodologies. * Partner with internal HQ teams (Field Training, Franchise Partner Consultants, Support, Store Planning, etc.) to develop training materials and facilitate communication about training processes and schedules. * Ensure alignment of training strategies with operational excellence and brand standards. * Adapt to evolving business needs and contribute to additional projects and duties as required. * Travel when needed to oversee training stores and support team efforts. Requirements * Strong verbal and written communication, interpersonal, leadership, coaching, and conflict resolution skills. * Excellent time management, organization, and ability to handle multiple projects simultaneously. * Proficiency in troubleshooting and utilizing technology effectively. * Analytical skills to assess processes, interpret data, and develop effective solutions. * Valid driver's license required. * Working knowledge of Crumbl's operational manuals, procedures, and training resources. * Experience in a Crumbl Bakery, including familiarity with industrial equipment, POS/ticketing systems, and quality control procedures. * Bachelor's degree in education, communication, instructional design, or a related field preferred. * Prior experience as a classroom instructor is an advantage. * Expertise in assessment and evaluation, including designing assets and delivering feedback. * Highly organized, self-motivated, and capable of creating structure in a fast-paced environment. * Ability to work independently while effectively collaborating with teams. * Must be 21 years of age or older and able to pass a background check. * Ability to travel when needed, up to 50%. Benefits & Perks * Medical, dental, and vision benefits * 15 days PTO/year * 10 paid holidays * Paid parental leave * Personal phone bill reimbursement * Gym reimbursement * Corporate DoorDash DashPass membership * Regular company and team activities * 401k with competitive matching contribution plan * Excellent opportunities for career growth * Work in a hyper-growth company Crumbl was founded in 2017 by Jason McGowan & Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people. Crumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community. Crumbl's 200+ unique cookie flavors rotate weekly and are served in our famous pink box! Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status. Recruitment Agencies: Crumbl HQ doesn't typically partner with 3rd party recruitment resources. If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: SecretTRAVEL: Yes, 25% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman's Defense Systems sector is looking for a Supplier Management Team Technical Lead over the AVE GDMS Subcontract, located at the Strategic Deterrence Division (SDS) headquarters in Roy, UT. As the AVE GDMS SMT Technical Lead, you will partner with the Program Element and Segment Executives, Global Supply Chain, Mission Assurance, Office of the Chief Engineer, and lead a cross-functional technical team of various systems engineering disciplines managing major supplier efforts focusing on technical excellence and technical rigor. Primary job responsibilities are leading the technical oversite for AVE GDMS as the main engineering point of contact for the Program. This includes aligning supplier technical activities with overall program technical baseline and verifying supplier technical deliverables are successfully integrated: Develop AVE GDMS Statements of Work (SSOW) through collaboration with key technical and programmatic stakeholders. Assists Program and Supplier Management Team Lead (SMTL) in generating technical content for AVE GDMS Request for Information (RFIs ) / Request for Proposals (RFPs) / etc. Responsible for AVE GDMS proposal technical evaluations and supports program and supplier management team lead (SMTL) in negotiations. Review and approve AVE GDMS technical subcontractor deliverables (SDRLs) with guidance from applicable cross functional program Subject Matter Experts (SMEs). Partner with the SMTL to align AVE GDMS technical objectives within program cost and schedule constraints. Establish and track technical goals and commitments for AVE GDMS to drive maturity and ensure high-quality execution. Manage and mitigate technical execution risks by monitoring AVE GDMS technical performance against metrics and addressing identified capability gaps. Oversee and maintain the SMT technical action item tracker to facilitate communication and accountability with AVE GDMS. As a full-time employee of Northrop Grumman Defense Systems, you are eligible for our robust benefits package including: - Medical, Dental & Vision coverage - 401k - Educational Assistance - Life Insurance - Employee Assistance Programs & Work/Life Solutions - Paid Time Off - Health & Wellness Resources - Employee Discounts This position's standard work schedule is a 9/80. The 9/80 schedule allows employees who work a nine-hour day Monday through Thursday to take every other Friday off. This role may offer a competitive relocation assistance package. You'll Bring These Qualifications: Bachelor's Degree in a STEM (Science, Technology, Engineering or Mathematics) discipline and 12 years of related engineering experience; OR a Master's degree in a STEM discipline and 10 years of related engineering experience; OR a PhD in a STEM discipline with 8 years of related engineering experience. Oversee and maintain the SMT technical action item tracker to facilitate communication and accountability with AVE GDMS. Oversee and maintain the SMT technical action item tracker to facilitate communication and accountability with AVE GDMS. Experience with the systems engineering “V” and different phases of the acquisition lifecycle including requirements development to acceptance testing. Experience in managing a technical baseline. Active DoD Secret (or higher) clearance (with a background investigation within the past 6 years or enrolled into Continuous Evaluation) with the ability to obtain and maintain a DoD Top Secret clearance. Ability to obtain and maintain Special Program Access (SAP/PAR). These Qualifications Would be Nice to Have: Degree in Mechanical Engineering or Electrical Engineering Experience with aerospace environments (vibration, shock, thermal, etc) and how hardware (Printed Wiring Boards, fixtures, enclosures, etc) is designed to withstand those environments. Active DoD Top Secret clearance (with a background investigation within the past 6 years or enrolled into Continuous Evaluation). Prior Supplier Management Experience on a Program in the Development phase. Oversee and maintain the SMT technical action item tracker to facilitate communication and accountability with AVE GDMS. Experience in managing technical risks and opportunities. Experience in Earned Value Management (EVM) or being a control account manager (CAM). Primary Level Salary Range: $152,900.00 - $229,300.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

Full-time Description The Cook position plays a crucial role in preparing and serving nutritious and appetizing meals for our residents, ensuring they receive high-quality dining experiences that meet their dietary needs and preferences. Schedule: Full-Time, Flexible, Am or PM Primary Responsibilities and Duties: Plan, prepare, and cook meals according to planned menus, recipes, and dietary guidelines, ensuring adherence to portion sizes, food safety standards, and nutritional requirements. Coordinate meal preparation schedules, including meal planning, ingredient preparation, cooking, and serving, to ensure timely delivery of meals to residents. Monitor inventory levels of food supplies, ingredients, and kitchen equipment, and place orders as needed to maintain adequate stock and minimize waste. Follow standardized recipes and portion control guidelines to prepare meals that meet residents' individual dietary restrictions, preferences, and therapeutic needs. Ensure food is cooked, stored, and served at appropriate temperatures to prevent foodborne illness and maintain food quality and safety standards. Maintain cleanliness and sanitation of kitchen areas, including food preparation surfaces, equipment, utensils, and storage areas, in compliance with health department regulations. Assist with menu planning and recipe development, incorporating resident feedback, seasonal ingredients, and special dietary considerations as needed. Collaborate with dietary staff, including Dietary Managers, Nutritionists, and Dietary Aides, to coordinate meal service, address resident concerns, and ensure resident satisfaction. Adhere to facility policies and procedures, including infection control protocols, safety regulations, and quality assurance measures, related to food service operations. Participate in training programs and educational opportunities to enhance culinary skills, food safety knowledge, and professional development. Perform all other duties as requested by management. Job Qualifications: High school diploma or equivalent. 1 year experience in a skilled nursing care facility or other medical facility preferred. Experience cooking for large numbers is required. Knowledge of food safety regulations, sanitation practices, and dietary guidelines. Ability to follow recipes, measure ingredients accurately, and execute cooking techniques with precision and consistency. Strong organizational and time management skills, with the ability to prioritize tasks and work efficiently in a fast-paced environment. Excellent communication and interpersonal skills, with the ability to interact professionally with residents, staff, and visitors. Commitment to providing high-quality dining experiences and excellent customer service to residents and their families. Ability to maintain composure and manage stress in the workplace. Ability to work independently and as part of a team. Requirements Physical Requirements: Work performed in a medical setting due to the need to prepare food onsite for residents. Must be able to sit, stand, bend, reach, talk, hear, stoop, kneel, crouch, stretch, and twist. While performing the duties of this job, the employee may be exposed to hazardous chemicals, infectious waste, blood and body fluid, diseases, and conditions prevalent at the time. Required vision includes close, vision, distance, peripheral, and the ability to adjust focus. Stamina to stand for extended periods while cooking, plating, and serving meals in the kitchen. Capability to lift and carry heavy pots, pans, trays, and food containers weighing up to 20lbs, as needed during meal preparation and service. Proficiency in performing tasks that require manual dexterity such as chipping, slicing, and handling kitchen utensils and equipment. Knowledge of and adherence to safety protocols to prevent burns, cuts, slips, and other kitchen accidents, including proper handling of knives, hot surfaces, and kitchen equipment. Maintain regular attendance and timeliness as set forth within the work schedule designated by the department supervisor/manager. The job requires accepting criticism and dealing calmly and effectively with high-stress situations. Salary Description $17 - $18 Per Hour

Job Details Bristol Hospice - Salt Lake - SALT LAKE CITY, UT Full Time $65000.00 - $75000.00 Salary DayDescription JOB SUMMARY: The Revenue Integrity Training Specialist is responsible for developing and delivering training programs that enhance staff proficiency in core RCM functions including insurance verification, authorization workflows, Electronic Medical Record (EMR) system usage, hospice room and board tracking, and AR collections. This role supports business office operations by ensuring accurate documentation, timely billing, and compliance with payer requirements, while driving continuous improvement through audits and feedback. ESSENTIAL JOB FUNCTIONS: Develop and deliver training on RCM processes including insurance verification, authorizations, and billing workflows Train staff in accurate documentation and monthly reconciliation of hospice room and board charges Conduct audits and provide feedback to improve billing accuracy and compliance Support AR collections by training staff on best practices and resolving discrepancies Collaborate with Executive Directors and Business Office teams to optimize workflows Maintain training documentation and provide ongoing support and refresher sessions Monitor staff performance and address knowledge gaps through targeted training. Training Development and Delivery: Design, develop, and deliver training programs related to Medicaid eligibility verification, EMR attributes, hospice room and board tracking, AR collections, and other key administrative processes. Create instructional materials, including training guides, presentations, checklists, and online resources to ensure clarity and ease of learning. Conduct both in-person and virtual training sessions for new and existing staff, ensuring proficiency in eligibility processes, Medicaid authorizations, and use of the EMR system. Medicaid Authorization and Eligibility Training: Educate staff on the process for verifying Medicaid eligibility, including how to navigate insurance portals and communicate with providers. Train team members on how to accurately submit Medicaid authorizations and ensure timely follow-up on pending authorizations. Ensure that staff understand the process for tracking and reviewing hospice room and board charges, and how to input and monitor this information accurately. EMR System Training: Provide hands-on training in the EMR system, focusing on the maintenance of patient attributes, eligibility data entry, and accurate reporting. Work with Informatics in developing user-friendly tutorials and troubleshooting guides to support staff in using the EMR system effectively. Conduct refresher courses to keep staff updated on any system changes or new features that impact on their work. Room and Board Auditing and Training: Room and Board Forms: Provide training on the proper completion and submission of room and board forms for hospice patients, ensuring compliance with internal protocols and payer requirements. Room and Board Checklist: Develop and implement a monthly room and board checklist for staff to follow, ensuring all required information is accurately captured and reviewed. Room and Board Audits: Conduct regular audits on room and board forms to ensure that they are completed correctly, that billing is accurate, and that no discrepancies exist between submitted forms and patient records. Continuous Improvement: Review audit results with staff, providing feedback and additional training where necessary to improve accuracy and efficiency in room and board billing. Month-End Processes and Compliance: Train staff on month-end procedures for reviewing and signing off on eligibility, authorizations, and hospice charges to ensure all steps are completed accurately and on time. Ensure that staff is familiar with compliance requirements and documentation standards, including HIPAA and Medicaid-specific regulations. Guide staff in performing month-end reconciliations, ensuring all necessary documentation is submitted and processed by the deadline. Ongoing Support and Troubleshooting: Provide ongoing support and guidance to staff as they apply their training to daily tasks, including answering questions and resolving issues. Monitor staff performance and provide feedback to ensure adherence to processes and protocols. Identify knowledge gaps and conduct additional training sessions to address specific areas of need. Collaboration and Feedback: Work closely with the Executive Directors and Business Office teams to identify areas for improvement in processes and staff training. Gather feedback from staff and leadership to refine training programs and enhance the learning experience. Help improve the overall efficiency of business office operations by identifying opportunities for process optimization. AR Collections Support: Assist branch-level staff in resolving Accounts Receivable (AR) issues related to Medicaid authorizations, eligibility verification, and hospice billing discrepancies. Provide training and guidance on AR best practices, including following up on outstanding balances, reviewing aging reports, and working with the finance team to identify resolution strategies. Collaborate with branch managers and the finance department to address AR challenges, ensuring the timely collection of payments and reducing outstanding receivables. Monitor the AR process to identify patterns of issues and provide targeted training to prevent recurring problems. Qualifications REQUIRED EDUCATION & EXPERIENCE: Must be at least 18 years of age Experience as a trainer or educator in a healthcare setting Associate's or Bachelor's degree in healthcare administration, business, or related field preferred Familiarity with Medicaid and insurance provider regulations in healthcare REQUIRED KNOWLEDGE, SKILLS & ABILITIES: Strong understanding of RCM workflows including insurance verification, authorizations, and billing. Strong background in training or teaching, with the ability to communicate complex concepts clearly Proficiency in Hospice EMR's systems or similar healthcare management software Exceptional organizational skills and ability to manage multiple training sessions simultaneously Strong presentation and instructional skills, with experience in both virtual and in-person training environments Knowledge of hospice care operations, billing processes, AR collections, and regulatory requirements Ability to work effectively with diverse teams and create an engaging learning environment OTHER REQUIREMENTS: Ability to travel up to 75% as needed Flexible work schedule to accommodate training and audits Must pass background check and comply with company policies WORK ENVIRONMENT: Must comply with company policies, procedures and processes in addition to Hospice and Homecare rules and regulations Must be dependable and flexible in work schedule Foster collaborative and professional relationships across departments Participate in audits, surveys, and system implementations as needed PHYSICAL ENVIRONMENT: Must be able to use standard office equipment including, but not limited to, computers, copiers, scanners and fax machines Must be able to sit for long periods Must be flexible to work remotely and in the office. Must be able to communicate verbally by phone or in person Requires consistent wrist movement and exposure to computer screens

The Training Specialist plays a pivotal role in ensuring the smooth deployment and successful implementation of software solutions. This position requires a client-focused professional who is passionate about delivering outstanding service, providing top-tier consulting, and ensuring clients achieve optimal outcomes. In addition to assisting clients with onboarding and troubleshooting, the role also involves travel for onsite client needs and presenting at client events and webinars. The Training Specialist will maintain strong relationships with clients, support internal teams, and contribute to the growth and success of software solutions. Essential Functions and Responsibilities Deliver high-quality, customized training sessions to clients both online and onsite, ensuring clients understand and maximize the use of the software. Oversee the successful initial setup and implementation of client software, ensuring it meets their unique needs and objectives. Provide expert-level consulting services to both new and existing clients, offering tailored guidance to optimize product use and achieve business goals. Proactively identify and address client issues, questions, and concerns throughout the implementation process; escalate critical issues when necessary. Foster long-term client relationships, ensuring satisfaction with the software and implementation process. Travel to client sites (up to 40% of the time) to facilitate onsite meetings, training, and support. Prepare and present relevant content and product demonstrations during client events and webinars. Collaborate with internal departments, including product and technical teams, to address and resolve technical challenges. Maintain accurate records of client progress, issues, and communications; ensure systems are updated with relevant information. Stay up to date with the latest product features, industry trends, and best practices. Actively participate in internal training and professional development opportunities. Represent the organization professionally by maintaining a positive and solutions-oriented attitude, demonstrating exceptional communication skills, and fostering client trust. Required Skills and Experience Proven ability to independently manage and address complex client situations while adhering to established protocols. Excellent time management skills with the ability to prioritize and handle multiple tasks efficiently. Strong communication and interpersonal skills with a positive, customer-focused attitude. Superior organizational skills with high attention to detail and accuracy. Ability to remain professional and empathetic in challenging situations. Experience with Microsoft Word and Excel; working knowledge of other productivity tools (e.g., PowerPoint) is a plus. Strong analytical skills; basic accounting knowledge is an advantage. Reliable and dependable, with proven punctuality and consistent work performance. A valid drivers license with a clean driving record. Ability to travel up to 40% of the time for client training, meetings, and events. Experience in a client-facing role, particularly in software implementation, customer success, or IT consulting. Background in a relevant field such as project management, business consulting, or technical support. Working Place: Payson, Utah, United States Company : 2025 Nov. 6th Virtual Fair - Foundation Software

Key Responsibilities: • Experience: o 8+ years of experience in ServiceNow development, implementation, and administration. o Proven track record in managing CMDB, Discovery, and Service Mapping activities. o Significant experience in ServiceNow upgrade activities and platform maintenance. • Technical Skills: o Proficiency in scripting languages (JavaScript, Glide scripting). o Expertise in ServiceNow modules: CMDB, IT Service Management (ITSM), IT Operations Management (ITOM) -- Discovery, Service Mapping. o Knowledge of integration methods (REST/SOAP APIs, MID Server configurations). o Familiarity with ServiceNow reporting and dashboard creation. • Leadership Skills: o Experience in leading teams across onshore and offshore locations. o Strong communication, stakeholder management, and presentation skills. Preferred Qualifications: • ServiceNow certifications: Certified System Administrator (CSA), Certified Implementation Specialist (CIS) in CMDB, ITOM, or other relevant areas • Education: Bachelor's degree in computer science, Information Technology, or a related field.

Job DescriptionUnder the direction of the Training Stores Manager, the Training Stores Specialist plays a key role in development of Crumbl's Training Stores program. This position is responsible for creating training content, supporting other in-store training programs, and assessing training effectiveness. The specialist works closely with Franchise Partners, Operators, Managers, and trainers to ensure alignment with training expectations and standards. Regular travel to Training Stores is required for quality assessments, training facilitation, and providing constructive feedback.Responsibilities Collaborate with the Training Stores Manager to develop and refine training curriculum, assessment models, and content. Assist in the creation and delivery of digital and in-person training for Training Stores. Work closely with Franchise Partners and trainers to evaluate training performance and provide constructive feedback both in person and digitally. Provide hands-on training in key kitchen operations, including mixing, balling, decorating, station setup, Crumbl technology, digital operational tools, and customer service. Stay updated on all new or revised Crumbl processes, policies, and training methodologies. Partner with internal HQ teams (Field Training, Franchise Partner Consultants, Support, Store Planning, etc.) to develop training materials and facilitate communication about training processes and schedules. Ensure alignment of training strategies with operational excellence and brand standards. Adapt to evolving business needs and contribute to additional projects and duties as required. Travel when needed to oversee training stores and support team efforts. Requirements Strong verbal and written communication, interpersonal, leadership, coaching, and conflict resolution skills. Excellent time management, organization, and ability to handle multiple projects simultaneously. Proficiency in troubleshooting and utilizing technology effectively. Analytical skills to assess processes, interpret data, and develop effective solutions. Valid driver's license required. Working knowledge of Crumbl's operational manuals, procedures, and training resources. Experience in a Crumbl Bakery, including familiarity with industrial equipment, POS/ticketing systems, and quality control procedures. Bachelor's degree in education, communication, instructional design, or a related field preferred. Prior experience as a classroom instructor is an advantage. Expertise in assessment and evaluation, including designing assets and delivering feedback. Highly organized, self-motivated, and capable of creating structure in a fast-paced environment. Ability to work independently while effectively collaborating with teams. Must be 21 years of age or older and able to pass a background check. Ability to travel when needed, up to 50%. Benefits & Perks - Medical, dental, and vision benefits- 15 days PTO/year- 10 paid holidays- Paid parental leave- Personal phone bill reimbursement- Gym reimbursement- Corporate DoorDash DashPass membership- Regular company and team activities- 401k with competitive matching contribution plan- Excellent opportunities for career growth- Work in a hyper-growth company Crumbl was founded in 2017 by Jason McGowan & Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people. Crumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community. Crumbl's 200+ unique cookie flavors rotate weekly and are served in our famous pink box! Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status. Recruitment Agencies: Crumbl HQ doesn't typically partner with 3rd party recruitment resources. If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.