REVENUE CYCLE AND DEVELOPMENT TRAINER
Senior technician specialist job in Baltimore, MD
REVENUE CYCLE AND DEVELOPMENT TRAINER
Baltimore, MD
SINAI CORPORATE
PATIENT FINANCIAL SE
Full-time - Day shift - 8:00am-4:30pm
Professional
92830
$22.11-$33.17 Experience based
Posted: October 24, 2025
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Summary
Who We Are:
LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.
JOB SUMMARY: The Revenue Cycle Training and Development Trainer provides training for departments that operate within or require access to Revenue Cycle Systems with the Cerner applications. Revenue Cycle Training and Development Trainers are instrumental in the training of all Revenue Cycle representatives in every aspect of regulatory practices and basic registration. Revenue Cycle Systems and Quality Trainer conduct ongoing Revenue Cycle training and serves as a liaison between the department/facility and its customers.
REQUIREMENTS: Basic professional knowledge; equivalent to a Bachelor's degree; working knowledge of theory and practice within a specialized field. 1-3 years of experience
Additional Information
What We Offer:
Impact:
Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.
Growth
: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.
Support:
A culture of collaboration with resources like unit-based practice councils and advanced clinical education support - improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.
Benefits
: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs.
Why LifeBridge Health?
With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital.
Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.
LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. Share: talemetry.share(); Apply Now var jobsmap = null; var jobsmap_id = "gmapfzycv"; var cslocations = $cs.parse JSON('[{\"id\":\"2108429\",\"title\":\"REVENUE CYCLE AND DEVELOPMENT TRAINER\",\"permalink\":\"revenue-cycle-and-development-trainer\",\"geography\":{\"lat\":\"39.3527548\",\"lng\":\"-76.6619418\"},\"location_string\":\"2401 W. Belvedere Avenue, Baltimore, MD\"}]'); function tm_map_script_loaded(){ jobsmap = new csns.maps.jobs_map().draw_map(jobsmap_id, cslocations); } function tm_load_map_script(){ csns.maps.script.load( function(){ tm_map_script_loaded(); }); } $(document).ready(function(){ tm_load_map_script(); });
Senior AEC Hiring Specialist
Senior technician specialist job in Washington, DC
Senior AEC Hiring Strategist
We're looking for a Senior Consultant to join our Workforce Strategy team in Washington, DC. In this role, you'll partner with executives across engineering and architecture firms to help them attract, hire, and retain top talent. You'll oversee and execute high-level strategic searches, advise clients on employee engagement and development practices, and build lasting relationships with career professionals across the AEC industry. This role is ideal for someone who loves connecting people with purpose, understands the nuances of talent in a technical industry, and wants to make a tangible impact on how firms grow and lead their teams.
Why DesignForce?
At DesignForce, we're a hardworking, passionate, and collaborative team united by one mission - to elevate the employee experience in the AEC industry. As a proud Certified B Corporation, we're guided by principles of social responsibility, ethics, and impact. We balance purpose and fun, with a culture that celebrates connection and creativity through happy hours, team bonding events ( sip-and-paint nights, bowling, paintball, escape rooms, axe throwing and more), and biweekly catered lunches. Our biweekly internal trainings reflect our deep commitment to innovation and continuous learning, we're always looking for ways to elevate our people and our work. We bring high energy and fresh ideas to everything we do, working in a flexible hybrid environment out of our vibrant, modern office in Dupont Circle.
Core Responsibilities Include:
Develop and foster long-term relationships with professionals in the design and building industries, assisting them with their career development.
Provide personalized career coaching sessions for professionals within the Architecture, Interiors, Engineering, Development and Construction fields.
Assist with the development and execution of workforce strategy initiatives, including 360-performance reviews, strategic planning, benefits benchmarking, compensation analysis, and employee engagement surveys.
Partner strategically with organizational leaders and hiring managers to proactively assess talent needs, providing expert guidance to shape workforce planning and ensure alignment with both immediate and long-term business objectives.
Source talent and continue to build and enhance an active National network through various channels like LinkedIn, social media, and industry networking events.
Aid in the development and facilitation of high impact learning and development workshops.
Research and write industry-specific blog articles to promote DesignForce and personal brand.
Preferred Qualifications Include:
Hold a BA or BS in Communications, Human Resources, Psychology, Architecture, Interior Design, Civil Engineering, or a related field.
4+ professional years of experience, with a strong preference of 2+ years being focused in talent acquisition, recruiting, human resources, career coaching, design, engineering consulting, or a related field.
Display exemplary communication capabilities, effectively communicating verbally and through writing.
Demonstrate strong ownership of your workload by proactively managing client and internal team relationships, independently establishing realistic deadlines, and consistently delivering results that meet or exceed the highest standards of excellence.
Be able to pivot quickly and adapt to change in a fast-paced, high-energy environment.
Love
food. Seriously. We like to eat. (Specific knowledge about the DC food scene is a plus but not a requirement).
Additional Information - We Take Care of Our People by Providing the Following Benefits:
Generous Paid Time Off (PTO) & Paid Holidays
Paid Voting & Wellness Leave
Annual Professional Development Budget
Paid Parental Leave
On-Site Gym Membership
Comprehensive Medical, Dental, and Vision Coverage
401(k) with Matching
Quarterly Team Volunteering Outings
Professional Development Support
Bi-Weekly Catered Team Lunch
Equal Opportunity Employer
At DesignForce, we don't just accept difference - we celebrate, support, and thrive because of it. DesignForce is a proud equal-opportunity employer. Employment at DesignForce is based solely on a person's merit and qualifications directly related to professional competence. DesignForce does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or related condition (including breastfeeding), or any other basis protected by law.
.NET Tech Lead
Senior technician specialist job in Rockville, MD
.NET Tech Lead
Experience: 12+years Must
We are looking for a Strong .NET Tech Lead, expertise in custom web applications development. Custom applications have been developed in the following functional areas: Scientific Reporting Services and System Support; Grants Management Systems; Contracts Managements Systems; Human Resources Management Systems; Administrative Management Systems; and Other Management Systems. The ideal candidate should have strong software architecture & development experience and be very comfortable in learning an existing product and adjusting product architecture as customer requirements or technology evolves.
Responsibilities
Define robust architectures for new applications, leveraging and enhancing existing building blocks or creating new reusable components
Enhances existing application as per customer requirements
Provides decision on adjusting product architecture as customer requirements, market conditions and technology evolves
Identifies and articulates new technology, programming, design methodology, and best practices
Developments and Maintains Technical Documentation
Provides estimates on technology solutions delivery and integration effort
Plays a key system integrator and architect role on implementing web application
Provides Technical guidance to the proposed solution should be provided to the project teams as needed
Manages and performs web application deployments
Perform root cause analysis for production issues and provide solution in timely fashion
Maintain traceability between requirements, design and test case
Meet objectives as assigned and interact with the project team to organize timelines, responsibilities and deliverables.
Manage and supervise a team of Software Developers.
Develop and maintain good communications and working relationships with team members
Lead in the development and implementation of new technologies.
Lead in testing and evaluating new upgrades to technologies.
Other activities as determined as important by the Program Manager.
Job Requirements
At least 10+ years of experience designing, developing and deploying web-based applications with ASP.NET 4.0 or above using C#.
BS/MS degree in MIS, CS, or related discipline is required.
10+ years of experience in designing and developing new features and/or maintaining existing applications developed on ASP.NET MVC.
Demonstrated ability to work effectively in a fast-paced environment under deadline pressure.
Demonstrated ability to manage competing priorities.
Demonstrated ability to build partnerships with various teams.
Ability to communicate well and work in a collaborative team environment.
Ability to work independently with minimum supervision.
Excellent problem-solving abilities.
Applicants selected will be subject to a Public Trust background security investigation and may need to meet eligibility requirements for access to sensitive information.
Ambulatory Nursing Professional Development Specialist (RN) - Relocation Offered!
Senior technician specialist job in Columbia, MD
About this Job:
Functions within the roles of educator change agent consultant evidence-based practitioner and leader. Responsible for assessment planning development implementation and evaluation of learning and development programs that enhance associates' performance promote professional development or otherwise support the mission vision and SPIRIT Values of MedStar Health. Demonstrates clinical expertise leadership communication skills and knowledge of education theory and principles necessary to develop learning programs and achieve optimal educational outcomes. MedStar Ambulatory Services is committed to providing world-class compassionate care to every patient every time at every touch point. All associates are accountable for their role in meeting patient experience standards.
*This position supports all MedStar Ambulatory Services locations, including Maryland, Washington, D.C., and Northern Virginia. The associate in this role may be required to travel to any of these locations on a regular basis.
Primary Duties and Responsibilities
Collaborates with other departments experts and leaders both internal and external to MedStar Health to obtain information needed to purse development of relevant learning programs and serves as a liaison with academic partners and clinical student placements.
Coordinates and plans educational offerings for associates with consideration of but not limited to mandatory regulatory requirements quality and safety performance improvement strategic initiatives and clinical advancement. Conducts educational activities that inform teach and facilitate adoption of new procedures technologies equipment and patient care trends with continuing education credits where appropriate.
Designs implements and evaluates designated learning and educational programs and consultative services. Assesses learning needs through formal and informal approaches to data collection to determine specific education needs of associates.
Develops and contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Ensures compliance with MedStar Ambulatory Service (MAS) policies and procedures and governmental/accreditation regulations.
Develops education plans applying principles of adult learning theory coordinates appropriate resources evaluates and documents responses to teaching and follows up with associates transitioning to different clinical areas or roles.
Develops evaluation plans and applies evidence-based evaluation systems to determine the effectiveness of educational activities and learning programs. Involves learners in the evaluation process.
Differentiates between practice gaps and performance or system issues and addresses them accordingly.
Disseminates the evaluation results of the learning activities and revises learning programs based on objective evaluation data.
Evaluates own practice in relation to nursing professional development and practice standards guidelines and relevant statues rules and regulations. Pursues ongoing learning and educational opportunities to enhance own practice knowledge skills and competencies.
Identifies and assesses learning needs and knowledge or skill gaps that require remediation and collaborates with site leaders to promote critical thinking and competent patient care delivery. Provides continuing education activities to expand current knowledge and where appropriate acquire and maintain certification using provider unit and other resources.
Incorporates evidence into learning programs and clinical education activities especially in content development and use of evidence-based learning models and evaluation systems.
Maintains knowledge of evidence and current trends and innovations in clinical practice clinical instruction clinical education staff development and use of simulation and learning technologies.
Participates in and disseminates information from committees involving the community health system entity and unit or department related to learning programs projects and collaborative governance council activities.
Participates in multidisciplinary quality and service improvement teams as appropriate. Participates in meetings serves on committees and represents the department and hospital/facility in community outreach efforts as appropriate.
Performs On-Boarding and Orientation of New Associates by planning and conducting orientation of new personnel to facilitate a new associate's transition to the practice environment and meeting competency assessment requirements in conformance with departmental objectives regulatory requirements and accreditation standards. As well as participates in on-Boarding and orientation of new associate by conducting general clinical orientation programs and coordinating the specialty-based orientation of associates new to MAS.
Performs other duties as assigned.
Provides documentation of participation and level of success during competency and educational programs.
Provides expertise for competency development and competence assessment across the department of nursing. Plans and regularly conducts competency validation programs for clinical associates by applying principles of adult learning to assess staff learning and competency needs. Offers competency-building activities to enhance associates' educational and experiential learning.
Reviews performance data on clinical quality and safety of care delivery and contributes to plans which address patient population-specific needs and enhance outcomes.
Supports and participates in the transition to practice of newly certified medical assistants. Coaches other clinical associates and provides feedback to enhance professional clinical practice.
Minimal Qualifications
Education
Bachelor's degree of Science in Nursing required and
Master's degree in Nursing or Nursing Education preferred
Experience
3-4 years Progressive clinical nursing practice required and
Experience in teaching or professional development preferred
Licenses and Certifications
Valid RN license in the District of Columbia Maryland or Virginia required or
any combination as required based on work location(s). required and
Certification by professional leadership or ambulatory organization preferred
Knowledge Skills and Abilities
Knowledgeable and effective in service line operations.
Effective planning analysis synthesis and data interpretation skills.
Problem solving and decision-making ability.
Proficiency in principles/application of process improvement.
Ability to develop and foster positive relations with physicians/hospital and community.
Basic computer skills preferred.
This position has a hiring range of : USD $89,065.00 - USD $162,801.00 /Yr.
Technical Lead
Senior technician specialist job in McLean, VA
Must Have Qualifications: Overall 10+ years of hands-on experience in Java, .NET, Python, AWS, Microservices, Kubernetes, Angular; the candidate should have worked with versions of these technologies that are no more than 5 years old. Additionally, the candidate should also have 7 - 8 years of leadership experience leading developers.
Responsibilities:
Design the overall technological design of the product with the help of the teams and Business Unit Architect.
Ensure technical detailed design is compliant with the Architecture decision and bring to the attention of the architect if the product team cannot be in compliance for any reason.
Responsible for High Level design document, sequence diagrams etc.
Guide Agile teams on technology strategy related to coding practices, continuous integration, and automated deployment.
Responsible for technical design and infrastructure / environments strategy, including deployments, ensuring that these are kept in-line with product roadmap and with MVP mindset.
Work with the team to help empower and provide the right tools to deliver sprint goals.
Mentor and coach the technical team including Dev Leads, specifically with code quality when needed.
Identify and remove technical impediments.
Work with the Chief Product Owner to align the roadmap with strengths and opportunities within the technical stack.
Constantly look for better ways of solving technical problems and designing the solution, not afraid to challenge the status quo.
Provide the teams a roadmap for implementing software engineering practices.
Share responsibility with Chief Product Owner for building reusable and scalable components.
Provide transparency to Dev Leads and Architecture for evolving priority and design changes.
ServiceNow CMDB Technical Lead
Senior technician specialist job in McLean, VA
***We are unable to sponsor as this is a permanent full-time role***
A prestigious company is looking for a ServiceNow CMDB Technical Lead. This technical lead is focused on the administration and implementation of CMDB & ITOM platform.
Responsibilities:
• Introduce the overall technical vision for a ServiceNow Platform and CMDB by defining and establishing the solution architecture.
• The CMDB Tech Lead will be responsible for designing, implementing, and maintaining a reliable and sustainable configuration management system. It involves ensuring the CMDB accurately reflects the IT infrastructure, supporting IT operations, incident resolution, and strategic decision-making.
• The ideal candidate will have strong knowledge and hands-on experience in ServiceNow modules such as ITSM, CMDB, ITOM Discovery, Service Mapping, APM, SAMPro, SPM, and designing/implementing CSDM architecture.
• Design and implement the ServiceNow platform to meet the needs of IT Service Management.
• Provide architectural thought leadership and develop end-to-end architecture blueprints and work closely with the development and operations team.
• Assist in the maintenance and upgrades of existing ServiceNow platform.
• Participate in design reviews and recommend improvements.
• Design workflows, integrations with other tools, and customizations to meet business requirements.
• Optimize the performance of the ServiceNow platform ensuring that it meets the organization's scalability and efficiency requirements.
• Provide support in all phases of development and ensure to deliver high-quality products.
Qualifications:
• B.S. or M.S. degree in Computer Science, Software Engineering, Information Technology (or equivalent experience)
• 8-10 years' experience in software development, design, and architecture
• 4+ years' experience in designing and developing CMDB solutions with experience in CSDM methodology
• 8+ years' experience in Agile practices, building software in an enterprise environment.
• Deep enterprise architecture experience, including technical architecture, business architecture, security architecture and data architecture practices and their significance with solution architecture discipline
• Experience with distributed systems, enterprise communications patterns & open standards like APIs
• Recommended to have certification in ServiceNow ITOM Implementation Specialist with CMDB fundamentals Course and familiar with ITIL and ITSM frameworks.
• Proven experience in designing and implementing ServiceNow solutions to meet business requirements.
Technical Trainer
Senior technician specialist job in Washington, DC
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its
Kyosei
philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-Dress for Your Day attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you cant get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at
#CUSA
Posting Tags #PM19 #LI-ONSITE #LI-RH2
PI4c0791eec49f-30***********3
Principal / Sr. Principal Flight Simulation Trainer - Top Secret
Senior technician specialist job in Chantilly, VA
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: Top SecretTRAVEL: Yes, 10% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
Put your skills to the test by pushing the boundaries of what's possible. From global defense to sustainment and modernization to mission readiness, your experience and ability will make it a reality. Our programs are built on equal parts of curiosity and collaboration. Our combined effort means our customers can connect and defend millions of people around the world. With Northrop Grumman, you'll have the opportunity to be an essential part of projects that will define your career, now and in the future.
As a leading global security company, we provide innovative systems, products and solutions to our customers worldwide. We are comprised of diverse professionals that bring different perspectives and ideas, understanding that the more experiences we bring to our work the more innovative we can be. As we continue to build our workforce, we look for people that exemplify our core values, leadership characteristics, and approach to innovation.
Northrop Grumman Aeronautics Systems has an opening for a Principal / Sr. Principal Flight Simulation Trainer (level 3 or 4) to join our team of qualified, diverse individuals within our Aircraft Solutions organization. This role is located in Chantilly, VA.
As a Subject Matter Expert (SME), You will develop technical manual and training curriculum to be employed during procedures, simulation, and/or flight training. You will write, rewrite and/or edit technical documents such as technical procedure manuals, user manuals, operational specifications, and related technical publications. Communicate clearly and effectively technical specifications and instructions to aviation related audiences. Evaluate curriculum materials based on trainee feedback and instructor input. Review simulator design and training effectiveness to provide maximum proficiency. Review mission planning processes and software for incorporation into training materials. Coordinate meetings and working groups with engineering support and SMEs to develop new and expand already designed training curriculum. Conducts quality review of materials. Demonstrated understanding of Aviation and Aerospace technical data. Ability to research engineering data, technical manuals, and utilize subject matter experts, team members, and established processes to complete complex training materials, schedules, and related projects under very general supervision. Experienced with technical writing, training development, and conducting briefings and/or presentations.
Basic Qualifications:
*This position may be offered at the Principal or Sr Principal Level*
Principal: High school Diploma or equivalent and 9 yrs of relevant experience; OR Bachelors Degree and 5 years relevant experience; OR Masters Degree and 3 years of relevant experience.
Sr. Principal: High school Diploma or equivalent and 12 yrs of relevant experience; OR Bachelors Degree and 8 years relevant experience; OR Masters Degree and 6 years of relevant experience.
Ability to obtain and retain a valid FAA Class III flight physical standard.
Ability to complete initial qualification training within 365 days from program access.
Willing/able to work a flexible work schedule that may include extended shifts, holidays, and weekends and support on call status for 24 hours-a-day, 7 days- a-week, and 365 days a year.
Must have an active DoD Top Secret clearance or higher (with a background investigation completed within the last 6 years or currently enrolled into Continuous Evaluation).
Must have the ability to obtain and maintain Special Access Program (SAP) clearance within a reasonable amount of time as determined by business needs.
Preferred Qualifications:
Flight experience and familiarity with commercial mission planning software.
Quality Assurance or performing quality reviews of technical publications or training documents.
Primary Level Salary Range: $100,300.00 - $150,500.00Secondary Level Salary Range: $124,900.00 - $187,300.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
Auto-ApplySenior ISSO
Senior technician specialist job in Annapolis, MD
Prodigy One, LLC. is a systems and software engineering services firm firm providing more than 45 years of service to state and federal customers. By combining unparalleled experience and capabilities, our company provides big data, cloud development, and enterprise management solutions. We are focused on product usability and end user presentation to help our customers make the best decisions possible. Given our length of service in the industry, Prodigy One knows the importance of a competitive salary and benefits package. That's why our total compensation package can be tailored to meet employees personal needs.
Clearance required: Active TS/SCI clearance with FS Polygraph (within 6 years) No CCA's
Location: Annapolis Junction, MD
Senior Information System Security Officer ﴾ISSO﴿ The selected candidate will act as an ISSO for a large software development program which includes software maintenance and development, IT support ﴾Network/Workstation/Server﴿, systems integration and life cycle support, enterprise application development, network engineering, and information systems security ﴾ISS﴿. The candidate will work with other security professionals in developing and implementing strategies to detect and mitigate threats to information systems, protect critical data sets, and provide assessments of system and network vulnerabilities.
Primary Roles and Responsibilities
Provide support for implementing and enforcing information systems security policies, standards, and methodologies.
Assist in the evaluation of security solutions to ensure they meet security requirements for processing multiple types of information.
Assist with the Configuration Management for information system security software, hardware, and firmware.
Analyze threats and develop and implement best practice methodologies for incident detection, reporting, and vulnerability remediation.
Maintain records on workstations, servers, routers, firewalls, intelligent hubs, network switches, etc. to include system upgrades.
Evaluate security solutions to ensure they meet security requirements for processing information.
Maintain operational security posture for information systems.
Provide support to the Information System Security Manager ﴾ISSM﴿ for maintaining the appropriate operational IA posture for a system/program/enclave.
Develop and maintain documentation for Certification & Accreditation in accordance with specified policies.
Develop and update system security plans and other IA documentation.
Provide support for Information Assurance Vulnerability Alerts ﴾IAVAs﴿ management
﴾initiating IAVA responses and system security scans, completing remediation, extending IAVA patches and security updates to designated sites, etc.﴿.
Provide CM for security‐relevant information system software, hardware, and firmware.
Develop system security policy and ensure compliance.
Administer the user identification and authentication mechanisms of the Information System.
Basic Qualifications:
Must have at least 10 years of experience as ISSO working independently, and/or on teams maintaining secure information system operations in isolated, connected and standalone environments.
Must have at least 5 years of experience using tools to support IAVA management.
Must have at least 5 years of experience using tools to support the preparation, maintenance, and management of SSPs and other security related documentation. Demonstrated knowledge of and experience with several of the following: current security tools; hardware/software security implementation; communication protocols; encryption techniques/tools.
In‐depth experience completing security evaluations of software systems or architectures to ensure they meet security In‐depth experience proposing, coordinating, implementing, and enforcing information systems security policies, standards, and methodologies, preferably on a large software or IT program.
Demonstrated experience performing day‐to‐day security operations of large, complicated information and information processing systems.
Must be committed to developing and adhering to best practices.
Must possess a high level of self‐initiative and must be a solutions‐oriented team player.
Must have excellent interpersonal skills.
Preferred Qualifications
Bachelor's degree in a related field and at least 12 years of relevant experience. Extensive experience as an Information Systems Security Officer on large software development and integration programs.
DoD 8570 compliance with IAT Level II or higher.
DoD 8570 compliance with IAM Level II or higher.
Salary Information
ISSO 3 - 20 yrs of experience + BS degree or additional 4 yrs of experience
Salary: $177k - $188k
(The compensation of this position starts at the lower amount of the stated salary range while higher amounts may be achieved by the candidate accepting less PTO, waiving Healthcare, or both.)
Benefits:
Healthcare for Employee and Spouse and/or Children that is fully funded by Prodigy One
10% Employer Contribution to 401K; Immediately Vested
7 Weeks Paid Time Off (PTO)
$2500 for Professional Development
Senior Cyber Targeter (U.S. Citizen/Security Clearance Required)
Senior technician specialist job in Tysons Corner, VA
Job Description
Task Force Talent is seeking a Senior Cyber Targeter with an active TS/SCI FSP security clearance. Target salary range is $150K - $190K, depending on experience level.
All positions are full-time, in-office, usually in a SCIF.
If you apply but this company is not a fit, we will consider you for other available positions as well. We have several clients seeking very similar skill sets.
Not your dream job, but perfect for a friend? You can submit a referral and get a check for $2000 or more: *****************************************
(Terms and conditions apply.)
_______________________________________________________________________________________________________________________________________________
Qualifications:
U.S. citizen with active TS/SCI FSP security clearance. (Sorry, we are unable to sponsor or upgrade clearances for this role.)
8+ years of relevant experience with:
Heavy cyber experience merging cyber threat
Cyber defense and vulnerability management
Nice to have
: CISSP (Certified Information Systems Security Professional) and/or CEH (certified ethical hacker)
_______________________________________________________________________________________________________________________________________________
Interview Process:
The process typically involves an initial phone screen followed by technical interviews. Contingent offers are usually made quickly, within a week or two. Depending on the level of experience and terms of the contract, additional interviews may be required with a prime contractor/partners or the end customer.
_______________________________________________________________________________________________________________________________________________
About Us:
Task Force Talent is a specialized recruiting firm for science, engineering, and security careers. Our clients include seed to Series B startups working on AI, cybersecurity, quantum computing, and other novel technologies. We also work with small to medium size government contractors, and we help leading venture capital firms find talent for their portfolio companies. We have hundreds of jobs available and consider all applicants for all roles, now and in the future. Our goal is to find the best fit for you!
If you don't see the perfect fit, simply use our general application.
25-2213: Senior Trainer - Herndon, VA
Senior technician specialist job in Herndon, VA
Job DescriptionSenior Trainer Who We Are: Since our inception back in 2006, Navitas has grown to be an industry leader in the digital transformation space, and we've served as trusted advisors supporting our client base within the commercial, federal, and state and local markets.
What We Do:
At our very core, we're a group of problem solvers providing our award-winning technology solutions to drive digital acceleration for our customers! With proven solutions, award-winning technologies, and a team of expert problem solvers, Navitas has consistently empowered customers to use technology as a competitive advantage and deliver cutting-edge transformative solutions.
What You'll Do:
Design and deliver engaging training programs for end-users and stakeholders
Create training materials, documentation, and job aids
Conduct training sessions and workshops to facilitate adoption of new systems/processes
Provide post-training support, coaching, and guidance
Collaborate with project teams to align training with organizational goals.
What You'll Need:
Bachelor's degree in Computer Science, Information Technology, or related field
5+ years of experience in designing and delivering training programs.
Strong communication, facilitation, and presentation skills.
Familiarity with change management and adult learning principles.
Equal Employer/Veterans/Disabled
Navitas Business Consulting is an affirmative action and equal opportunity employer. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Navitas Human Resources.
Navitas is an equal opportunity employer. We provide employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity or expression, marital status, age, genetic information, disability, veteran-status veteran or military status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within Navitas.
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Senior ServiceNow Technology Specialist
Senior technician specialist job in Washington, DC
Minimum Clearance Required No Clearance Responsibilities I2X Technologies is a reputable technology services company to the Federal Government. Whether the focus is on space exploration, national security, cyber security, or cutting-edge engineering applications, I2X is ready to offer you the chance to make a real-world impact in your field and for your country. We provide long-term growth and development. Headquartered in Colorado, I2X is engaged in programs across the country and in more than 20 states. Our programs support multiple Federal agencies, including the Department of Defense. We are seeking a Senior ServiceNow Technology Specialist to support our customer's operations in Washington, DC. This effort provides our Government customer with IT Staffing and Consulting services. This position will be on-site.
Responsibilities:
* Create and maintain architectural documentation and align ServiceNow platform capabilities with business strategy and roadmaps.
* Lead the Platform Support Team, implement best practices and policies, and oversee architectural impact analysis for new requirements.
* Design and develop new ServiceNow applications, assist with incident resolution, and mentor administrators and analysts.
* Collaborate with stakeholders to gather and document business, process, and data requirements throughout the project lifecycle.
* Translate technical concepts for stakeholders and support estimation, planning, and testing of platform releases.
* Review technical designs, create test plans, identify and document defects, and perform regression testing.
* Lead organizational change management efforts, develop communication and enablement strategies, and drive platform adoption.
* Plan, develop, and deliver training programs, promote awareness, and assess risks to ensure successful platform usage.
* Analyze complex system requirements, design software tools, and manage development using CASE tools and standard methodologies.
Oversee software testing, debugging, documentation, and performance improvements while providing technical direction to development teams.
Qualifications
Essential Requirements:
* US Citizenship
Required Experience:
5-7+ years of experience in the following:
* Possessing experience in ServiceNow development, IT service management, and software lifecycle practices including Agile, DevOps, Lean, Iterative, and Waterfall.
* Applying the Now Create methodology and managing full lifecycle application development on the ServiceNow platform, including advanced system administration.
* Designing, configuring, and maintaining workflows, catalog items, forms, tables, and fields within ServiceNow to support business operations.
* Developing applications using JavaScript, AngularJS, CSS, and web services for cloud, mobile, client-server, and middleware platforms.
* Creating and maintaining relational data models and working with databases such as CMDB and other relational platforms.
* Leading business process reviews, gathering and analyzing requirements, identifying areas for improvement, and ensuring traceability throughout the SDLC.
* Communicating effectively with stakeholders, facilitating meetings, and documenting results to align solutions with business needs and strategies.
* Conducting quality assurance testing, including functional, non-functional, integration, regression, and automated testing using best practices and tools.
* Using strategic analysis, data storytelling, and fit-gap assessments to developing enterprise-level solutions and change management strategies.
* Demonstrating strong problem-solving, time management, interpersonal, and leadership skills, while thriving in deadline-driven, multi-stream environments.
Education and Certifications:
* A Bachelor's degree from an accredited college or university
I2X Technologies is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected Veteran status, or disability status.
Salary bands have not yet been determined for this opportunity. I2X Technologies considers factors such as scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, and market and business considerations when extending an offer.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation.
While performing the duties of this job, the employee will regularly sit, walk, stand, and climb stairs and steps. May require walking long distance from parking to workstation. Occasionally, movement that requires twisting at the neck and/or trunk more than the average person, squatting/ stooping/kneeling, reaching above the head, and forward motion will be required. The employee will continuously be required to repeat the same hand, arm, or finger motion many times. Manual and finger dexterity are essential to this position. Specific vision abilities required by this job include close, distance, depth perception and telling differences among colors. The employee must be able to communicate through speech with clients and the public. Hearing requirements include conversation in both quiet and noisy environments. Lifting may require floor to waist, waist to shoulder, or shoulder to overhead movement of up to 20 pounds. This position demands tolerance for various levels of mental stress.
I2X Technologies is an Engineering and Information Technology Company focused on providing Services to the Federal and State Government. I2X offers a competitive compensation program and comprehensive benefits package to our employees.
Auto-ApplyLearning Specialist
Senior technician specialist job in Fairfax, VA
Department: University Life
Classification: GMU Worker
Job Category: Part-Time / Hourly Wage
Job Type: Part-Time
Workplace Type: Hybrid Eligible
Sponsorship Eligibility: Not eligible for visa sponsorship
Salary: Starting at $35 per hour, commensurate with education and experience
Criminal Background Check: Yes
About the Department:
Learning Services addresses the needs of students in the general student body and in specific populations including those in academic difficulty, high-risk courses, traditionally underprepared groups, and students with learning disabilities and attention deficit disorder. In addition, Learning Services provides support to faculty and staff in their efforts to improve student learning.
About the Position:
The Learning Specialist is responsible for assisting the university in its academic efforts by providing students with learning strategies and resources for managing the demands of academic life. This is a restricted position due to availability of funds.
Responsibilities:
Carries a caseload of individuals seeking academic assistance;
Develops and provides academic success workshops;
Collaborates with faculty and staff to provide comprehensive assistance to students with learning disabilities, attention disorders, and other learning issues;
Assists with training and supervising graduate assistants and peer academic coaches; and
Provides consultation to faculty and staff on ways to support student learning.
Required Qualifications:
Knowledge of thinking and learning processes, and basic counseling/consulting skills to assess the processes and teach new strategies on an individual basis; and
Experience using a wide variety of learning strategies that students can use to become active learners, a range of educational methods to help students develop these skills, and patience and empathy to discern the student's skill level and to build on the student's individual strengths.
Preferred Qualifications:
Master's or Doctoral degree in education, special education, educational psychology, higher education, or related discipline, or an equivalent combination of education and experience;
Experience in a college, university, or community college setting;
Knowledge of learning differences presented by students with learning disabilities, ADHD, and ASD, and a variety of ways to assist them in developing new learning strategies for academic success at the university-level; and
Knowledge and experience in consulting with faculty and collaborating with colleagues on support programs.
Instructions to Applicants:
For full consideration, applicants must apply for the
Learning Specialist
at ********************** Complete and submit the online application to include three professional references with contact information, and provide a cover letter and resume for review.
Posting Open Date: November 3, 2025
For Full Consideration, Apply by: November 21, 2025
Open Until Filled: Yes
Clinical Affairs Training Specialist
Senior technician specialist job in Washington, DC
RxSight is an ophthalmic medical technology corporation headquartered in Aliso Viejo, California that has commercialized the world's first and only adjustable intraocular lens (IOL) that is customized after cataract surgery. The company's mission is to revolutionize the premium cataract surgery experience by allowing surgeons to partner with their patients to achieve optimized results for every unique eye.
OVERVIEW:
The CTS III is responsible for providing world-class training and clinical support to physicians and staff to effectively drive LAL adoption. This role supports clinical efforts at customer sites through hands-on procedure support, staff training, clinical evaluations, LDD treatments, post-operative follow-ups, patient counselor education, and continuous outcomes optimization.
The CTS III plays a critical role in ensuring high-quality, consistent execution of LAL-specific clinical methods and fostering full operational integration of the LDD within each practice. CTS IIIs are responsible for clinical efficiency, executing adoption strategies, and ensuring assigned accounts meet key clinical benchmarks. The role includes identifying clinical or operational barriers to adoption, supporting same-store growth, and ensuring sustained practice success through Clinical vigilance.
Performance will be measured in part by progress in LAL usage growth, execution of clinical best practices as measured by patient outcomes. The CTS III works in close coordination with Sales, Customer Development Managers, and other internal teams to align on account strategies and ensure seamless clinical execution. The CTS III is expected to maintain a transparent communication path with customers to ensure the voice of the customer is clearly heard and effectively acted upon.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Train Physicians and staff on RxSight technology and best practices and pearls.
Partner with designated Customer Development Managers (CDMs) to execute LAL adoption strategies, including identification of training gaps, underutilizing surgeons, outcomes analysis, and ongoing performance tracking.
Collaborate on the development and execution of 30/60/90-day clinical adoption plans tailored to each customer site's opportunity and growth objectives.
Communicate with sites to identify key on-site personnel, set proper expectations to ensure full site readiness to accept RxSight technology prior to customer onboarding.
Co-manage New Customer Introduction with CDM, onboarding and ongoing training/educational activities to ensure full operational competence in compliance with current Standard Operating Procedures (SOPs) as directed.
Conducting periodic audits of the effectiveness of the Clinical Training program.
Lead customer complaint-handling and management, when requested by collecting data and providing input on possible solutions to escalated clinical issues.
Provide clinical support and training on LAL patient selection, implantation, postoperative evaluation, and LDD treatments, ensuring best practices and consistency across assigned accounts.
Provide strategies and customer feedback for implementing clinical methodology to optimize results of RxSight technology.
Monitor and update the Training Portal (RxConnect) in real-time to ensure accurate reflection of CTS/customer activity as well as training readiness of each customer site.
Participate in site-level business reviews to provide clinical performance feedback and contribute to account strategy updates.
Maintain accountability for LAL growth and clinical execution at assigned accounts, tracking real-time performance and engaging proactively to resolve barriers to adoption.
Execute Outcomes analysis and present to customers reflecting the LAL's world class clinical outcomes.
Ensure proper use and communication of marketing and patient education materials.
Perform period Cycle Count activity of ASC LAL Inventory ensuring proper reporting and cadence of reporting.
Requirements
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Demonstrable ability to liaise with individuals of all levels, to include surgeons, clinical staff and facility administrators.
Significant clinical experience includes planning of cataract surgery, refractions/biometry and associated device operations.
Strong knowledge of the cataract patient diagnostic and evaluative process at the clinic level, including patient flow.
Strong understanding and OR experience related to Cataract Surgery.
Proven and excellent communication skills, written and verbal.
Ability to travel up to ~75% of the time.
6+ years Clinical experience in ophthalmic industry.
Ability to legally operate a motor vehicle and travel without restriction in the applicable region of the world.
Ability to interpret clinical performance trends and apply targeted solutions to increase LAL usage and practice-level consistency.
Proven ability to collaborate cross-functionally with Sales and Customer Development Managers to implement adoption strategies.
Familiarity with CRM tools and experience in surgeon usage tracking, data collection, and clinical documentation.
SUPERVISORY RESPONSIBILITIES:
Although this position does not have formal supervisory responsibilities, the CTS III is expected to take clinical ownership of assigned customer sites, leading day-to-day training execution and acting as a role model in driving consistent LAL usage.
The role will support new customer onboarding, retraining initiatives, and practice development activities in collaboration with CDMs, Clinical Affairs Liaisons (CALs), and Sales partners. CTS IIIs are expected to maintain high standards of clinical excellence and accountability across their territory.
EDUCATION, EXPERIENCE, and TRAINING:
BSc Optometry, Master of Optometry, and/or BA/BS (preferred)
Three to five years related experience and/or training; or equivalent combination of education and experience
Strong experience with manifest refractions
Training to be completed per the training plan for this position as maintained in the document control system
The training requirements on TRN-10007 Insider Trading Policy, TRN-10008 Global Anti-Bribery and Anti-Corruption Policy and TRN-10009 Code of Business Conducts and Ethics must be diligently completed within 30 days from the hiring date and on an annual basis
CERTIFICATES, LICENSES, REGISTRATIONS:
Formal training in vision sciences, such as at a recognized optometry program or industry training. OD/COT/COA/COMT/CCOA/ROUB highly desirable.
COMPUTER SKILLS:
MS Office Products
CRM tools and commercial database solutions
PERFORMANCE METRICS AND EXPECTATIONS
Achievement of real-time and QoQ LAL unit growth goals across assigned customer sites.
Execution of clinical training, retraining, and onboarding activities in support of adoption plans.
Participation in site-level business reviews and collaboration with Sales and CDMs to drive LAL performance improvements.
Demonstrated ability to resolve clinical or operational barriers that impact LAL utilization.
Timely and accurate reporting of training completion, site readiness, and performance trends via CRM and internal systems.
Delivery of consistent clinical support and patient safety practices, as measured by quality assurance feedback and customer satisfaction.
Notice to Staffing Agencies and Search Firms:
RxSight does not accept unsolicited resumes or candidate submissions from staffing agencies or search firms for any employment opportunities. All agency engagements must be authorized in writing for a specific position by RxSight's Talent Acquisition department. Any resumes or candidate information submitted without such specific engagement will be considered unsolicited and the property of RxSight. No fees will be paid in the event a candidate is hired under these circumstances.
Salary Description $90,000 To $120,000 Per Year
Contact Center Training Specialist
Senior technician specialist job in Frederick, MD
Job Description
Responsibilities
The CCCE Coach plays a key role in the onboarding and training of new team members within Core I, Core II or Specialty Services. This position involves overseeing the new hire classes, ensuring all learning modules are covered either through hybrid or facilitation, and fostering individualized learning at the team members' own pace. This role is responsible for making sure the new team members have the necessary skills and knowledge they need to start taking calls and excel in their roles.
Essential Duties and Responsibilities
Facilitate the organization of new hire classes by ensuring the successful completion of eLearning modules, conducting start and end-of-day recap sessions, and closely monitoring the progress of new hires to ensure they complete training at their own pace.
Partner with the operations team to arrange for new hires to work alongside their success buddies throughout the new hire training, allowing them ample practice before their transition out of training.
Adapt coaching to meet the needs of a diverse range of learners.
Expert in specialized exams to effectively coach and guide team members giving them the tools and knowledge they need to do their job.
Foster a positive and inclusive team culture that encourages individualized learning and growth.
Assess the unique learning needs and pace of each team member.
Identify areas for improvement and coordinate with the Lead Coach to address them.
Proactively drive engagement and excitement during onboarding and new hire training to enhance retention.
Proficiency in leveraging technology for virtual training and related tasks to effectively support remote learning experiences.
Present a positive representation of our company and organization in front of our new hires.
Maintain accurate records of new hire training activities, individual progress, and outcomes.
Be proficient in course materials, and remain a vigilant adherence to the learning curriculum to ensure a consistent transfer of knowledge to our newly hired agents and existing team members.
Develop personalized coaching plans to support individual growth and development.
Establish a feedback forum with new team members to gather input on the effectiveness of learning programs.
Meet and exceed performance goals and expectations.
Minimum Qualifications, Skills, Education, and Experience
Knowledge of and demonstrated ability in delivering content and coaching of team members.
Experience in delivering training in person and virtually.
Able to prioritize and execute tasks in a high-pressure environment.
Excellent written communication skills.
Excellent program and project management skills.
Manages time well, correctly prioritizes tasks, and is flexible.
Robust familiarity with the scheduling process, diverse studies, and subsidiaries.
Effective listening skills aimed at encouraging diversity of ideas and a willingness to resolve conflict in a positive manner.
Critical thinking skills & analytical approach to problem solving and driving towards solutions.
Must have three (3) plus years of adult learning development experience, preferably in a call center environment (virtual & in-person).
Strong experience and aptitude in various Windows-based programs including PowerPoint & Excel
Preferred:
Strong knowledge Background as an MRI or Mammography Technician is highly advantageous, as it brings practical experience and deep technical knowledge to the role.
Strong experience and aptitude in various Windows-based programs including PowerPoint & Excel
Experience with Learning Management Systems (LMS) preferred.
Outstanding written and verbal communication skills.
Excellent organizational/planning management skills.
Ability to present ideas and information in a concise, organized way.
Experience with video design and creation.
Quality Standards
Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors.
Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance.
Follows OSHA regulations, RadNet and site protocols, policies and procedures.
Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times.
Promotes good public relations on the phone and in person.
Adapts and is willing to learn new tasks, methods, and systems.
Completes job responsibilities in a quality and timely manner.
Physical Demands
This position often requires sitting, standing, walking, bending, twisting, reaching with hands and arms, using hands and fingers, handling, or feeling, speaking, listening, and high-level cognitive thinking. Must be able to use a computer and other office machinery including copiers, scanners and computer software. Also, must be able to lift up to 10 pounds occasionally. The position requires the ability to travel (~20% of time), drive a vehicle, and utilize other forms of transportation.
Travel Training Specialist
Senior technician specialist job in Gaithersburg, MD
Job Description
Travel Training Specialist
Opportunities Inc. seeks to ensure that all people with intellectual and developmental disabilities are provided chances to build a broad range of skills, gain new knowledge, interact with their community and, most importantly, be provided a variety of inclusive opportunities within the communities where they work, recreate, and live. We provide excellence in vocational, social, and adaptive skill development to help adults with disabilities achieve their fullest potential for independence and self-confidence.
JOB SUMMARY:
The Travel Training Specialist reports directly to the Director of Advancement and is responsible for the travel training needs of Opportunities Inc programs. This position will require work both in the office and in the field, depending on the needs of the organization. The Travel Training Specialist will work with the Director of Advancement and the management team to identify the travel training needs of people supported by Opportunities Inc. This role will also work closely with Program teams, including Program Managers, Support Coordinators, and Community Support Professionals, to coordinate Travel Training schedules for people supported by Opportunities Inc. , The Travel Training Specialist will collaborate with program staff to create personalized plans, for all interested people, to achieve the travel goals set forth within their PCP.
The Travel Training Specialist will also be responsible for creating and maintaining partnerships with outside agencies who may refer people to Opportunities Inc. for Travel Training services. The Travel Training Specialist may be involved in any programs designed to provide travel training services to both people we support, and staff/people supported from other agencies.
This position is funded entirely through the Metropolitan Washington Council of Governments (MWCOG) grant and is contingent upon the continued availability of grant funds. The duration of employment is tied to the grant period, and the role may be subject to renewal based on the availability of additional funding. The grant period is 1/1/2025-12/31/2026.
FLSA Classification: Full time, Non-Exempt
Starting Salary: $55,000/year
ESSENTIAL FUNCTIONS:
Provide short-term, comprehensive, and intensive one-to-one instruction to teach people we support how to travel safely and independently in their communities using public transportation
Provide group travel training for people who have expressed interest in learning to utilize public transportation
Maintain active certification via an accredited organization (such as Easter seals) as a Travel Trainer
Work with the Director of Advancement, Program Managers, and Support Coordinators to identify people supported by Opportunities Inc. that are interested in gaining independence through travel training
Develop and complete an intake and assessment process for interested people to include the creation of individualized goals and objectives for 1:1 travel training
Gain proficiency with trip planning software, to support others in understanding how to read route maps and schedules, along with locating bus and train stops
Coordinate the WMATA Metro Access application process to include identifying what people supported by Opp. Inc. needs Metro Access, the status of application(s), and expiration date(s)
Maintaining Metro Access cards information, including expiration dates, within iCareManager (iCM) database for people served by Opportunities Inc.
Coordinate the reduced fare application process and any other WMATA program applications for all people who qualify and express interest in traveling via public transportation
Coordinate with the Director of Advancement and Program Manager(s)/ Support Coordinator(s) to develop a regular schedule of travel training for people in services.
Complete all requirements related to billing for Travel Training service through the Developmental Disabilities Administration, complete all required documentation, and coordinate with the Finance Department regarding billing for this service. Complete all documentation as required related to travel training, including the travel training checklist in iCM Care Tracker, and the tracking of training hours
Travel Train newly hired CSP staff as needed
Provide refresher travel training for all CSP staff as needed
Submit monthly travel training report to Director of Advancement
Attend Program meetings and update the team about travel training goals, status, and needs
Coordinate with the Director of Advancement about various travel training programs for awarded grants
Attend Transitioning Youth and other resource fairs to promote Opportunities Inc.'s travel training program.
Other duties as assigned.
EXPECTATIONS/DESIRED SKILLS:
Proven initiative and self-starter attributes
Knowledge/experience utilizing public transportation
Ability to manage multiple priorities at the same time
Strong organizational and time management skills
Ability and willingness to work in a high-energy environment
Relates well to diverse populations; builds appropriate rapport
Strong communication and interpersonal skills
Ability to use Microsoft Office Suite, Email, and necessary database systems
QUALIFICATIONS:
Certified Travel Training Instructor (ctti) credential preferred
1 year of experience working in a travel training capacity
2 years' experience working with people with disabilities
Monday through Friday from 8 AM to 4 PM
Retail Training Specialist
Senior technician specialist job in Baltimore, MD
Job Description
Retail Training Specialist
Full-Time
Pay Range: $62,940.77 - $78,675.96, based on qualifications and experience.
The Retail Training Specialist is responsible for designing, delivering, and evaluating training programs that enhance the performance and development of retail associates and managers. This role ensures consistent onboarding, ongoing skill development, and alignment with company standards through engaging training sessions on customer service, sales techniques, product knowledge, and operational policies.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Develop onboarding and ongoing training programs for retail associates and managers, following up on completion within the first 30 days of hire.
Facilitate training sessions on One-Touch, customer service, sales techniques, product knowledge, and company policies.
Assess training effectiveness using post-training evaluations, knowledge checks, and performance metrics.
Track and report on key performance indicators (KPIs) such as production goals, average transaction value, and customer feedback before and after training interventions.
Collaborate with Store Managers and Regional Directors to identify training needs based on performance data, audits, and employee feedback.
Maintain accurate training records and generate quarterly reports on training completion rates, employee progress, and impact on store performance.
Support the rollout of new initiatives, products, and systems by creating and delivering targeted training modules with measurable adoption goals.
Coach and mentor store-level trainers or team leads, ensuring consistency in training delivery and alignment with brand standards.
Continuously improve training content based on feedback, industry trends, and business goals, updating materials quarterly to reflect current needs.
Maintain up-to-date knowledge of practices relating to job duties.
Complete other duties as assigned to support the mission.
EDUCATION AND/OR EXPERIENCE:
2 years of experience in retail training; 5 years of experience in retail leadership role
High School diploma/GED required, bachelor's or associate degree in business, education, or a related field highly desired
Bilingual or multilingual skills are a plus
CERTIFICATES, LICENSES, REGISTRATIONS:
Must possess a current valid and unrestricted driver's license and be fully insured according to Maryland law
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE, SKILLS, AND ABILITIES:
Ability to communicate on the telephone, write, read, speak and hear
Ability to type and use computer and software
Ability to work with little direct supervision
Excellent written and verbal communication to effectively train, advise, and support a diverse range of employees.
Proficiency in Microsoft Office Suite, HRIS, and learning management systems (LMS)
Strong presentation, facilitation, and interpersonal skills
Strong organizational and time management skills
Knowledge of adult learning principles and instructional design methodologies
PHYSICAL REQUIREMENTS: Medium
Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk, hear, and see. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons.
TRAVEL REQUIREMENTS:
Up to 75% of working time
Must have access to personal vehicle
Travel is defined as travel to all areas within Goodwill's territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern Shore of Maryland). In some cases, long-distance travel, including overnights, may be required but is typically planned. In some cases, travel may be unplanned.
WORK ENVIRONMENT: Moderate
Employee may be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate.
EOE. Including Disability/Vets
Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info: ***************************************************
Assisted Living Manager
Senior technician specialist job in Bethesda, MD
Job DescriptionSalary: $20-$24 per hour (based on experience)
Larmax Homes is seeking a dedicated Assisted Living Manager to lead daily operations at our assisted living homes. Youll supervise care staff, manage resident service plans, ensure
regulatory compliance, and maintain a safe, supportive environment for residents and team
members.
Key Responsibilities:
Oversee staff and daily care routines
Develop and implement individualized care plans
Monitor medication administration and health changes
Conduct training, evaluations, and performance coaching
Ensure accurate documentation (e-MAR, vitals, shift notes)
Maintain compliance with licensing and safety standards
Coordinate appointments, move-ins/outs, and family updates
Qualifications:
High school diploma required; degree preferred
2+ years in residential care or leadership role
Medication Technician certification (required)
CPR & First Aid certification (required)
ALM Certificate (preferred)
Proficiency with EHRs and scheduling software (iCare Manager, Deputy, BambooHR)
Benefits:
Competitive salary
Paid time off (PTO)
Health, dental, and vision insurance
401(k) plan
Ongoing training and development
Supportive and team-oriented work culture
Apply now to join Larmax Homes and make a lasting difference in the lives of our residents!
Assisted Living Manager
Senior technician specialist job in Bowie, MD
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Education and Experience
Bachelor's Degree or equivalent experience required. Minimum of two to four years related leadership experience required; or equivalent combination of education and experience.
Certifications, Licenses, and Other Special Requirements
Must have a valid administrator license in states where required. Must have a valid driver license and access to a private vehicle for business use.
Management/Decision Making
Uses analytic skills and understanding of the organization and the business in order to handle arising problems and issues. Demonstrates leadership skills to be responsible for the overall direction, coordination, and evaluation of resident care, marketing, food service, housekeeping and maintenance units. Carries out supervisory responsibilities in accordance with the company's policies and applicable laws.
Knowledge and Skills
Has knowledge of the organization, industry, and a functional discipline. Extensive understanding of technical areas gained through experience and used to complete and/or oversee assignments. Familiarity with Microsoft software preferred. Effective written and oral communications skills are essential. Ability to prioritize and effectively manage multiple tasks is essential. Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests. Demonstrates good judgment, strong problem solving and decision making skills.
Physical Demands and Working Conditions
Standing
Walking
Sitting
Use hands and fingers to handle or feel
Reach with hands and arms
Stoop, kneel, crouch crawl
Talk or hear
Taste or smell
Ability to lift: up to 50 pounds
Vision
Requires interaction with co-workers, residents or vendors
Occasional weekend, evening or night work if needed to ensure shift coverage
On-Call on an as needed basis
Possible exposure to communicable diseases and infections
Potential injury from transferring, repositioning, or lifting residents
Exposure to latex
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Requires Travel: Occasionally
Brookdale is an equal opportunity employer and a drug-free workplace.
Participate in on-the-job training experiences for the Executive Director role, learn new skills about senior living, and be able to demonstrate increasing proficiency and expertise with managerial responsibilities within the Brookdale organization. The Brookdale Bench Program will prepare you to assume the Executive Director role at one of our communities including, but not limited to areas of people management, operations management, and clinical management when you assume the role of Executive Director.
Responsible for all operations, acting as contact for all staff, residents, prospects, community organizations, government agencies and the public.
Hands on leader who supervises, directs, and motivates community staff. Provides direct resident care as needed. Fills in at various positions as needed to cover staffing shortages.
Maintains high degree of resident satisfaction and retention through consistent delivery of high quality services. Provides leadership for staff and residents to include pro-actively solving problems and resolving issues with support from district leaders. Administers annual resident satisfaction survey.
Executes renewal program with existing residents through a proactive program.
In conjunction with regional operations, executes annual operating and capital budgets. Aggressively anticipates and minimizes negative budget variances and deficits. Meets and exceeds budget occupancy goals for the property. Continually explores means of revenue enhancement and expense reduction.
Hires, trains, disciplines and terminates employees in accordance with company policies. Reviews hires, promotions, disciplinary actions and termination of employment of associates ensuring consistency in the selection and retention of quality associates.
Ensures buildings, grounds and property are up to company standards through the oversight of preventative maintenance systems and programs, and frequent inspections that meet company standards of excellence.
Maintains current departmental policies, procedures, and licenses in accordance with company, Federal, State, and local requirements.
Fosters creativity among staff to deliver the highest quality and best services to residents in in accordance with Brookdale standards. Acts as a member of Resident Counsel.
Develops and maintains a positive image within the local community. Becomes active in social and civic affairs of the local community. Represents the community and the company to governmental agencies, professional organizations, community groups and other appropriate public agencies/groups.
Utilizes approved sales and marketing activities and strategies to maximize occupancy.
Assists in developing and conducting service plan reviews, as required by state codes, with appropriate resident care team members and resident families, which maintains the personal dignity of residents.
Oversees the resident admission process, healthcare management and maintenance of resident documentation to ensure compliance with company policy and state regulations.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Auto-ApplyServiceNow Technical lead
Senior technician specialist job in McLean, VA
***We are unable to sponsor for this permanent full-time role***
***Must be ServiceNow Admin certified***
is bonus eligible***
Prestigious Enterprise Company is currently seeking a ServiceNow Technical Lead with strong ServiceNow Catalog and Knowledge Management experience. Candidate will demonstrate leadership skills and deliver in areas for the Operational support, process and governance documentation, and technical support of the ServiceNow platform Catalog and KM modules. The role involves creating and maintaining catalog items, self-service portal, managing workflows for requests, ensuring service delivery aligns with SLAs, and often includes reporting and analytics. This role will require a strong knowledge and hands on experience of the IT Service Management Modules and Automation Workflows.
Responsibilities:
Work with business analysts, developers, program teams and stakeholders to understand requirements and translate them into technical solutions.
Project Management: A leader managing multiple projects and work in a fast-paced environment.
Design, develop, and implement ServiceNow catalogs, knowledge articles and design workflows, including UI/UX, reports, and dashboards.
Assist with Build and maintaining integrations between ServiceNow and other systems using APIs and web services as related to the catalog and knowledge areas.
Customize the ServiceNow platform to meet approved business requirements and optimize user experience.
Conduct testing, troubleshoot issues, and provide support to users of ServiceNow applications.
Willingness to adapt to changing business and technical priorities.
Qualifications:
8-10 years of relevant experience
Bachelor's of Science in Computer Science, Computer Engineering or related field/relevant experience is required.
7-8 years of IT and Web Development/Front-End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API.
Strong Administration and operational knowledge of ITSM, Portal, Catalog and Knowledge management. UX designing knowledge for catalog development
Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation.
Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules.
Understanding of UX/UI best practices
ServiceNow Certified Systems Administrator (CSA), or other ServiceNow certifications are preferred.