Senior telecom analyst jobs near me - 18 jobs

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Company: Oak Street Health Title: Sr. Analyst, Patient Communication Operations Location: Chicago,IL/Remote Role Description Clear, consistent communication is critical to how Oak Street Health engages and supports patients throughout their care journey. As a value-based care provider, we take a proactive approach-building trusted relationships and delivering preventive care through timely, coordinated outreach. In a healthcare system where simple and coordinated communication is often fragmented, especially for Medicare patients, we aim to set a new standard for simplicity and connection. We're looking for a Senior Analyst, Patient Communication Operations to help execute and optimize our patient communication strategy.. This individual will be responsible for designing, building, orchestrating, and continuously improving our patient communications across digital, print and voice channels; supporting our on-going patient engagement and retention efforts. The ideal candidate has a track record of deploying and optimizing CRM campaigns and creating seamless omni-channel customer journeys with diverse cross-functional partners spanning operations, data, infrastructure, and corporate strategy. This position reports to the Lead Director of Patient Communications on the Patient Experience team. Key Responsibilities Responsible for developing and managing CRM campaigns to improve patient engagement and retention. Oversee the creation and execution of automated and one-off campaigns across email, SMS, direct mail, and patient messaging. Ensure campaigns are timely, personalized, and aligned with business priorities. Serve as first-line technical support for campaign performance to proactively troubleshoot delivery or operational issues. Create performance dashboards and reports to generate insights and recommend improvements. Manage and run comprehensive A/B tests to optimize messaging, timing, and channel mix. Serve as a subject matter expert on journey-based, data-driven communications. Collaborate with cross-functional business stakeholders to enhance campaign effectiveness. Partner with technology teams to integrate new tools and capabilities (e.g., Agentic, AI-driven personalization). Other duties as assigned What We're Looking For 2-5 years of experience in CRM campaign management, ideally in healthcare or a regulated industry. Hands-on experience with marketing automation platforms (e.g., Marketo, Pardot, HubSpot, Eloqua). Strong understanding of omni-channel marketing (email, SMS, direct mail). Intermediate SQL or data-querying abilities. Deep understanding of marketing analytics, customer segmentation, and testing strategies. Familiarity with data privacy regulations (e.g., HIPAA, CAN-SPAM, CCPA). Excellent project management and communication skills. US work authorization Someone who embodies being “Oaky” What does being Oaky look like? Radiating positive energy Assuming good intentions Creating an unmatched patient experience Driving clinical excellence Taking ownership and delivering results Being relentlessly determined Why Oak Street Health? Oak Street Health is on a mission to rebuild healthcare as it should be, providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient communities, and focused on the quality of care over volume of services. We are an organization on the move! With over 200+ locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oaky values and passion for our mission. Oak Street Health Benefits: Mission-focused career impacting change and measurably improving health outcomes for medicare patients Paid vacation, sick time, and investment/retirement 401K match options Health insurance, vision, and dental benefits Opportunities for leadership development and continuing education stipends New centers and flexible work environments Opportunities for high levels of responsibility and rapid advancement Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. Learn more at *************************************************************************** Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $46,988.00 - $112,200.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ***************************************** We anticipate the application window for this opening will close on: 03/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Actalent Services, LLC connects passion with purpose. We are supporting critical engineering and sciences initiatives that advance how companies serve the world. With almost 40 years of experience, our scalable talent solutions and engineering and sciences services provide the expertise our customers need to achieve more. We are seeking a highly motivated and experienced Electrical Engineer with a Professional Engineer (PE) license to join our team. This role involves supporting the design and integration of power distribution and telecom network infrastructure. You will work closely with cross-functional teams to deliver high-quality, code-compliant, and cost-effective engineering solutions for critical infrastructure projects. Responsibilities * Develop engineering and construction work packages, BOMs, and documentation for new installations, upgrades, and maintenance projects, including fiber optics, SCADA, RTU, and LAN/WAN systems. * Prepare and review substation and telecom construction drawings such as one-line diagrams, schematics, front views, and wiring diagrams. * Design, mark-up, and oversee detailed engineering drawings, specifications, and calculations. * Redesign electrical and/or physical drawings/documentation using engineering software like AutoCAD and Bluebeam. * Prepare and review substation construction drawings, including electrical arrangements, plan and section views, grounding, cable, and conduit drawings. * Review and conduct studies such as lightning protection, grounding, and equipment replacement and repair for substations. * Conduct studies like battery sizing, AC and DC station service sizing, voltage drop, and CT saturation. * Coordinate with clients, internal/external teams, contractors, vendors, and regulatory agencies for successful project execution. * Conduct site surveys and inspections to assess existing infrastructure, including feasibility studies and risk analyses. * Maintain accurate records of client files and design modifications. * Manage and design multiple projects simultaneously. * Ensure compliance with ANSI, NESC, NEC, IEEE, and utility-specific standards. * Provide technical leadership and mentorship to junior engineers or other team members. Essential Skills * Bachelor's degree in electrical engineering from an ABET-accredited program or a related field. * Active Professional Engineer (PE) license is required, preferably in Nevada and Indiana, or the ability to quickly obtain it. * Minimum 5 years of experience in utilities working with substations and telecom engineering. * Proficiency with AutoCAD, Bluebeam, or similar tools. Requisite Abilities and Skills * Familiarity with IEC 61850 and SEL/GE relays is a plus. * Strong understanding of telecom protocols (e.g., TCP/IP, SNMP, Modbus). * Excellent communication, documentation, and project management skills. * Experience with substation electrical systems and (example: switchgear, comm shelters, control houses.) * Strong project/time management and organizational skills. * Excellent written and verbal communication skills. * Ability to work independently and as part of a team. Job Type & Location This is a Permanent position based out of Tulsa, OK. Pay and Benefits The pay range for this position is $62.50 - $86.54/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Jan 19, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

At Avila Dental, you will experience a genuine sense of family and belonging. We strive to make your visit as pleasant and easy as possible by providing in-office comforts and first-class services. Your dentist in Northgate, Dr. Bello, is committed to only using the latest technology and most advanced techniques, so you leave with a stunning smile. Job Description The Contact Center Analyst will support the operation of the Contact center by understanding and documenting business needs for the routing and management of member and provider calls to the company. This person will support routing design, testing, analysis of new and existing capabilities, integration of third party applications to the contact center, and generally ensure the effective and highly reliable performance of the contact center infrastructure in meeting the business' goals and objectives. Responsibilities include, but are not limited to: Conduct business process analysis and requirements gathering sessions Develop user stories and functional requirement specifications for consolidated Contact Center web applications Clearly communicate with clients and project teams via email and conference calls Coordinate product deployments and write release communications Ensure collaborative outcomes by establishing and promoting strong client partnerships Responsible for the successful definition, testing, management, and launch of Contact Center infrastructure upgrades, changes, and new features Qualifications Strong analytical and quantitative skills are essential to execute the job. Must be detail-oriented, an independent thinker and have very strong organizational skills to manage the volume of data which is reported upon and analyzed by the department. Experience with Call Center or Contact Center Software. Collaborative team player, with the ability to work effectively across multiple departments and levels within the company. Software Project Management Excellent written and interpersonal communication skills Proficiency in Microsoft Outlook, Excel, and Word is a must Additional Information All your information will be kept confidential according to EEO guidelines.

Important--note hours: On call rotation on Sunday & Saturdays, as required every 6 weeks Oncall hours are 11PM Friday evenings to 11PM Sundays Normal shift hours are 3PM - 11PM, Monday through Friday Hybrid schedule (onsite presence required for testing or as needed--majority is remote) Top Skills: 3-4+ years experience: 1) Linux Management experience 2) Knowledge of mainframe operations MVS and/or Oracle Batch processes a plus 3) Experience troubleshooting Cisco and Juniper network equipment 4) Experience with Windows OS Job Description: Manages network infrastructure including configuration monitoring and troubleshooting. Identify the causes of networking problems using diagnostic testing software and equipment. Ensures network performance security and reliability often working with switches routers firewalls and VPNs. Under the direction of the operations manager Network Support Specialist is an IT-focused role that is responsible for executing daily responsibilities related to incident management device monitoring network troubleshooting application support and upgrade project implementation and deployment. An emphasis is placed on assisting in the monitoring and support of the company's core software and hardware applications. This is a role that demands building strong working relationships with all technical support teams. What Will You Be Doing? - Monitoring and support of the store WAN infrastructure 1100 stores domestic and international offices - Function as a Jr. Incident Manager in support of high priority incidents - Monitoring and support for store and corporate office network hardware Domestically and Internationally - Monitoring and support of core applications - Monitoring and support of the wireless network SAN and VOIP systems - Monitoring and incident management of company Data Centers Labs Storage Facilities and Disaster Recovery Facilities What Do You Need To Bring? - 4 Year degree in an IT related field - Experience with Windows OS - Familiarity with Linux based systems and hardware - Must be able to communicate effectively with highly technical associates and executives - Knowledge of mainframe operations MVS and/or Oracle Batch processes a plus - Experience troubleshooting Cisco and Juniper network equipment - Technical Services experience in Retail environment a plus - Ability to navigate technical issues and evaluate risk - Ability to lead and direct the work of others Job Type & Location This is a Contract to Hire position based out of New Albany, OH. Pay and Benefits The pay range for this position is $30.00 - $33.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in New Albany,OH. Application Deadline This position is anticipated to close on Jan 7, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

WELCOME TO COMPTECH Good people. Dedicated People. Hard-working people. CompTech is a service-oriented program management and technical company working to build lasting relationships with small and large companies, municipalities, and Government agencies. Headquartered in Dayton, OH, our clients nationwide are provided with services in client-focused practice areas resulting in solutions to organizational challenges. JOB DESCRIPTION Job Title: Telecom Specialist Location: Remote *May require coming onsite to DLA Mechanicsburg, PA and DLA Columbus, OH Supporting: The DLA Overview CompTech is seeking a qualified Telecom Specialist. This position is in support of DLA Network Operations (NetOps) Engineering Support Services Task Order (TO) on which we are bidding. Any offer will be contingent on TO Award. Scope of Work Responsible for leading and directing technical work across assigned projects. Conducts a variety of analyses, prepares detailed documentation, and delivers briefings and presentations as required. Provides on-site leadership for installation activities and works independently to install, operate, maintain, configure, troubleshoot, and repair IT systems, including devices, circuits, cables, components, software, and end-user equipment. Supports the development and management of project plans, reviewing task performance and deliverables for accuracy, compliance with design requirements, and adherence to schedules. Coordinates with Infrastructure Engineering teams to review technical drawings, validate cable plans, and align cable and power infrastructure requirements for LAN hardware installations. Collaborates with the Vendor PM, COTRs, and government user representatives to ensure technically sound solutions and high levels of user satisfaction. Minimum Requirements · Must have 8years of telecommunications experience with at least 7 years of local area network experience · Clearance: Top Secret · DoD Approved 8570 Baseline Certification: Category IAT Level II or IAM II · Computing Environment: CCNP or CCNP-E Equal Employment Opportunity CompTech is committed to building a diverse and inclusive environment in which we recognize and value each other's differences as well as fostering a culture that promotes its core values: Commitment, Innovation, and Customer Satisfaction. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or status as a protected veteran. If you require assistance or an accommodation due to a disability, please call Human Resources at ************** or email *****************************. A CompTech associate will respond to your message as soon as reasonably possible.

Join Our Team as a Center Based BCBA at Behavioral Health Works! $7,500 Sign-on Bonus About Us: Behavioral Health Works is an expanding company dedicated to responsible and sustainable growth. We are committed to delivering personalized ABA therapy for children and adolescents diagnosed with Autism Spectrum Disorder (ASD). ABA therapy helps individuals with Autism improve socially significant behavior, following the principles of Behavior Analysis. Our extensively trained BCBAs, Case Supervisors, and Technician's collaborate closely with parents to create tailored treatment plans that address the distinct requirements of each child. Job Description: The BCBA must possess a master's degree in psychology, child development, special education, applied behavior analysis, or a related field. BCBA certification or appropriate licensure as a healthcare professional, in accordance with state regulations, is required. Candidates must also have relevant experience in clinical supervision and meet all BHW program competencies. Reporting directly to the Clinical Director, the BCBA is responsible for developing, monitoring, and overseeing ABA treatment plans. This role involves providing direct clinical supervision to behavior technicians and mid-level Case Supervisors, as well as managing and guiding assigned cases. Exceptional communication and leadership abilities are essential for success in this position. What we offer for our BCBAs: Flexible schedules Competitive salaries Benefits package BCBA mentorship Benefits for Full-time Employees: Flexible Schedules Health insurance Dental insurance Vision insurance 401k Flexible Spending Account (FSA) Health Savings Account (HSA) PTO Referral program Paid Training Requirements for BCBAs: Ensure quality service by meeting supervisory and parent training hour requirements (varies by funder). Maintain an average of 5 billable clinical hours per day. Provide monthly supervision to behavior technicians (minimum 5% for RBTs). Develop, monitor, and update client programs monthly; conduct FBAs as assigned. Guide behavior technicians in treatment and behavior plan implementation. Establish and monitor program goals, protocols, and measurement systems. Supervise, educate parents, and adjust treatment plans based on authorized hours. Address client, family, and staff issues promptly, escalating as needed. Write and submit progress reports on time to the Clinical Director. Document clinical time and session notes in CentralReach, ensuring compliance with standards. Lead monthly PODS (BT mentorship) to support BT retention. Maintain communication with staff and respond to concerns in a timely manner. Stay current with research and best practices, sharing findings with staff. Conduct monthly client visits and ensure all oversight and management requirements are met. Provide guidance and direction to supervisors and behavior technicians, approve program changes, and offer solutions for implementation issues. Review and sign off on progress reports, ensuring they are professional and submitted on time. Qualifications: Required: Minimum of a Master's degree in psychology, child development, special education, applied behavior analysis, or a related field Must be BCBA-certified or hold qualified licensed healthcare professional status (based on state regulations) Excellent communication skills, organization skills, and leadership skills Commitment to upholding the company's mission and vision to the community Preferred Minimum of 2 years of experience working in the field of Applied Behavior Analysis Minimum of 2 years developing behavior reduction goals and behavior-analytic skill acquisition plans Previous experience as a Behavior Technician and/or Case Supervisor implementing ABA treatment plans Locations available: Cincinnati Location - 3801 Sharon Park Ln. Suite 150, Cincinnati, OH, 45241 Cleveland Location - 7580 Northcliff Ave. Suite 500, Brooklyn, OH 44144 Salary: Starting at $85,000 Annually (DOE) #INDOH1

The Telecommunications Analyst III performs administration, operations, and maintenance of IP PBX phone systems and associated applications including escalated support for troubleshooting and problem resolution of voice related issues. This role performs under minimum supervision of the Technical Support Manager and assists with consultation to business unit management and staff for telecommunications design and configuration in a multi-location environment. Responsibilities Designs, maintains, and implements call routing changes to Auto Call Distributor (ACD) for Contact Centers and other department operations. Experienced with ACD concepts and programming of VDNs, Vectors, and Skills. Understands ACD Reporting systems and assists business unit management with reading and evaluating ACD reports for service levels, trends, and other statistics. Configures and manages SIP and H323 based telephony equipment and applications. Coordinates the installation of systems and applications and coordinates the resolution of telephony problems, malfunctions, hardware, and software upgrades. Delivers orientation and training to other business unit employees. Designs and implements call handling and trunk/traffic configuration changes. Develops and updates procedures and support documentation for IP PBX phonesystems administration and end user support. Identifies, diagnoses, and resolves problems affecting call quality. Maintains business relationship with Telecommunications vendors and carriers. Manages the provisioning of corporate cellular telephone products and services. Monitors reliability, performance, recoverability, and security of telephony server hardware, operating systems, and certain infrastructure applications. Participates in disaster recovery planning and simulations. Performs complex testing; identifies and resolves complex problems affecting performance; and monitors IP telephony resources. Assists Tech Support Management in negotiating various voice and data contracts to support business requirements. Reviews and analyzes monthly voice and data carrier phone bills And services for accuracy of charges and potential billing errors. Supports Finance and Accounting departments with budgetary analysis of telecommunication costs. Assists in developing presentations of information to management. Works within and directly impacts their function, occasionally interacts with other departments. Other duties as assigned Qualifications Education Min/Preferred: Preferred Education Level: 4 Year / Bachelors Degree Description: Bachelor's degree in related field and project management experience preferred. Experience Minimum Years of Experience: 4 Preferred Years of Experience: 6 Comments: Must have a demonstrated thorough working knowledge and 4-6 years of and hands-on experience with IP/PBX phone systems administration and a working knowledge of telecommunications concepts, practices, and procedures such as telephony translations and Auto Call Distribution. Knowledge, Skills & Ability Must have successfully completed Avaya Administration training or possess demonstrated experience. Must have a working knowledge of the Microsoft suite of office products. Experience with LAN/WAN networking concepts as related to IP PBX phone systems to include Session Initiation Protocol (SIP) and Quality of Service (QOS). Strong customer service & communication skills. Must demonstrate analytical skills. Contribute to large projects and are a force of proposition on their scope of work towards improvements and achievement. Disclaimer Logix Federal Credit Union is an equal opportunity employer that does not discriminate in employment opportunities or practices on the basis of race, religion, color, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other status protected by law. Pay Range USD $36.32 - USD $54.48 /Hr.

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. About Vivint At Vivint, we're redefining the smart home experience. Our mission is to make homes smarter, safer, and more connected through cutting-edge technology and exceptional customer service. As a Senior Telecom Engineer, you'll play a pivotal role in shaping how millions of customers interact with Vivint-from support calls to automation triggers-by building seamless, scalable, and intelligent telecom solutions. What You'll Do - Lead the design, deployment, and optimization of Genesys Cloud and Amazon Connect platforms for Vivint's contact center operations - Build and maintain intelligent IVRs, dynamic call flows, and natural language call routing experiences that align with Vivint's smart home ecosystem - Develop and maintain API integrations and data actions to automate workflows and enhance customer interactions - Collaborate with engineering, product, and internal business partners to deliver robust telecom solutions that meet operational and customer experience goals - Monitor and troubleshoot voice infrastructure, ensuring high availability and performance across all channels - Build custom scripts and tools using JavaScript to support advanced call routing, reporting, and integrations - Mentor junior engineers and contribute to Vivint's telecom architecture roadmap - Stay ahead of industry trends and recommend innovations that improve customer experience and operational efficiency What You Bring - High School Diploma or GED required - 5+ years of experience in telecom engineering, with a strong focus on cloud-based contact center technologies - Proven expertise in Genesys Cloud and Amazon Connect, including configuration, routing, and analytics - Demonstrated ability to build IVRs, design call flows, and implement natural language call routing using tools like Lex, Genesys Architect, or equivalent - Solid understanding of RESTful APIs, OAuth, and data actions for platform integrations - Proficiency in JavaScript for scripting and automation - Familiarity with VoIP protocols, SIP, and network diagnostics - Strong communication skills and a collaborative mindset - Ability to work effectively with cross-functional teams and internal business partners Preferred Qualifications - Experience integrating telecom platforms with smart home systems or IoT devices - Knowledge of AWS services like Lambda, S3, and DynamoDB - Certifications in Genesys Cloud or Amazon Connect - Experience with CRM platforms (e.g., Salesforce, Zendesk) Work Environment + Remote Why Vivint? - Work at the intersection of telecom and smart home innovation - Join a mission-driven company that values creativity, ownership, and impact - Competitive compensation, benefits, and opportunities for growth - Be part of a team that's transforming how people live, work, and connect The salary range for this role is $95,440 - $157,476. Pay is based on several factors, including but not limited to education, work experience, certifications, etc. If you reside in or intend to work remotely from California, Colorado, New York or Washington State, you may contact *************** for compensation information related to this position and other information as required by applicable law. Please include the job title in your request. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent. Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring-under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.

Skills windows operating systems, linux, mvs, cisco networking, juniper, Network operations center, Network operations, Troubleshooting, Support, Windows, Monitoring tools, Network connectivity Top Skills Details windows operating systems,linux,mvs,cisco networking,juniper,Network operations center,Network operations,Troubleshooting,Support,Windows,Monitoring tools,Network connectivity Description hours: On call rotation on Sunday & Saturdays, as required every 6 weeks Oncall hours are 11PM Friday evenings to 11PM Sundays Normal shift hours are 3PM - 11PM, Monday through Friday Hybrid schedule (onsite presence required for testing or as needed--majority is remote) Manages network infrastructure including configuration monitoring and troubleshooting. Identify the causes of networking problems using diagnostic testing software and equipment. Ensures network performance security and reliability often working with switches routers firewalls and VPNs. Under the direction of the operations manager Network Support Specialist is an IT-focused role that is responsible for executing daily responsibilities related to incident management device monitoring network troubleshooting application support and upgrade project implementation and deployment. An emphasis is placed on assisting in the monitoring and support of AF's core software and hardware applications. This is a role that demands building strong working relationships with all technical support teams. What Will You Be Doing? - Monitoring and support of the store WAN infrastructure 1100 stores domestic and international offices - Function as a Jr. Incident Manager in support of high priority incidents - Monitoring and support for store and corporate office network hardware Domestically and Internationally - Monitoring and support of core applications - Monitoring and support of the wireless network SAN and VOIP systems - Monitoring and incident management of AF Data Centers Labs Storage Facilities and Disaster Recovery Facilities What Do You Need To Bring? - 4 Year degree in an IT related field - Experience with Windows OS - Familiarity with Linux based systems and hardware - Must be able to communicate effectively with highly technical associates and executives - Knowledge of mainframe operations MVS and/or Oracle Batch processes a plus - Experience troubleshooting Cisco and Juniper network equipment - Technical Services experience in Retail environment a plus - Ability to navigate technical issues and evaluate risk - Ability to lead and direct the work of others Additional Skills & Qualifications - 4 Year degree in an IT related field Job Type & Location This is a Contract to Hire position based out of New Albany, OH. Pay and Benefits The pay range for this position is $28.00 - $32.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in New Albany,OH. Application Deadline This position is anticipated to close on Jan 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Role: Data Center Analyst at Duration : 6+months Job Responsibilities Respond to incidents and requests o Properly manage incidents and requests per guidelines, updating frequently and with appropriate detail and resolve in a timely manner o Analyze issues and work through to resolution o Manage your queue and Understand priority of different types of issues · Unpack - Install - connect, configure management of data center equipment o Ability to lift 70 pounds with assistance o UPS (Uninterruptible Power Supply) installation, configuration, and support o Learn how to install different types of equipment independently · Understanding of enterprise IT equipment o ability to add, remove, change components in servers and network gear as required o Configuration of equipment for network monitoring o Understanding of electrical static protection protocols · Follow Decom procedure to remove equipment from production · Maintain documentation o Document all installations at high levels of detail o Maintain inventory with high level of detail and precision · Act Proactively when issues are observed, or deficiencies are realized · Ability to provide detailed instructions to guide personnel of unknown skill set through any work the team needs but at a remote site · Learn about all equipment in the environment independently o Observe and learn the environments in our Data Centers o Ability to work independently as only tech/analyst on a shift · Manage projects as assigned · Must be willing to take off-hours on-call and respond appropriately Preferred Skills Computer hardware part replacement, Microsoft Office (Word, Excel, Sharepoint), Microsoft Outlook, SNMP, Note Taking, Multi-tasking, customer service, network cabling (fiber/copper), Ability to guide others. Problem solving and self-management skills with attention to detail. Ability to prioritize tasks and effectively communicate verbally and in writing. Additional Information All your information will be kept confidential according to EEO guidelines.

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. About Vivint At Vivint, we're redefining the smart home experience. Our mission is to make homes smarter, safer, and more connected through cutting-edge technology and exceptional customer service. As a Senior Telecom Engineer, you'll play a pivotal role in shaping how millions of customers interact with Vivint-from support calls to automation triggers-by building seamless, scalable, and intelligent telecom solutions. What You'll Do • Lead the design, deployment, and optimization of Genesys Cloud and Amazon Connect platforms for Vivint's contact center operations • Build and maintain intelligent IVRs, dynamic call flows, and natural language call routing experiences that align with Vivint's smart home ecosystem • Develop and maintain API integrations and data actions to automate workflows and enhance customer interactions • Collaborate with engineering, product, and internal business partners to deliver robust telecom solutions that meet operational and customer experience goals • Monitor and troubleshoot voice infrastructure, ensuring high availability and performance across all channels • Build custom scripts and tools using JavaScript to support advanced call routing, reporting, and integrations • Mentor junior engineers and contribute to Vivint's telecom architecture roadmap • Stay ahead of industry trends and recommend innovations that improve customer experience and operational efficiency What You Bring • High School Diploma or GED required • 5+ years of experience in telecom engineering, with a strong focus on cloud-based contact center technologies • Proven expertise in Genesys Cloud and Amazon Connect, including configuration, routing, and analytics • Demonstrated ability to build IVRs, design call flows, and implement natural language call routing using tools like Lex, Genesys Architect, or equivalent • Solid understanding of RESTful APIs, OAuth, and data actions for platform integrations • Proficiency in JavaScript for scripting and automation • Familiarity with VoIP protocols, SIP, and network diagnostics • Strong communication skills and a collaborative mindset • Ability to work effectively with cross-functional teams and internal business partners Preferred Qualifications • Experience integrating telecom platforms with smart home systems or IoT devices • Knowledge of AWS services like Lambda, S3, and DynamoDB • Certifications in Genesys Cloud or Amazon Connect • Experience with CRM platforms (e.g., Salesforce, Zendesk) Work Environment Remote Why Vivint? • Work at the intersection of telecom and smart home innovation • Join a mission-driven company that values creativity, ownership, and impact • Competitive compensation, benefits, and opportunities for growth • Be part of a team that's transforming how people live, work, and connect The salary range for this role is $95,440 - $157,476. Pay is based on several factors, including but not limited to education, work experience, certifications, etc. If you reside in or intend to work remotely from California, Colorado, New York or Washington State, you may contact *************** for compensation information related to this position and other information as required by applicable law. Please include the job title in your request. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent.

The Telecommunications Analyst III performs administration, operations, and maintenance of IP PBX phone systems and associated applications including escalated support for troubleshooting and problem resolution of voice related issues. This role performs under minimum supervision of the Technical Support Manager and assists with consultation to business unit management and staff for telecommunications design and configuration in a multi-location environment. Responsibilities Designs, maintains, and implements call routing changes to Auto Call Distributor (ACD) for Contact Centers and other department operations. Experienced with ACD concepts and programming of VDNs, Vectors, and Skills. Understands ACD Reporting systems and assists business unit management with reading and evaluating ACD reports for service levels, trends, and other statistics. Configures and manages SIP and H323 based telephony equipment and applications. Coordinates the installation of systems and applications and coordinates the resolution of telephony problems, malfunctions, hardware, and software upgrades. Delivers orientation and training to other business unit employees. Designs and implements call handling and trunk/traffic configuration changes. Develops and updates procedures and support documentation for IP PBX phonesystems administration and end user support. Identifies, diagnoses, and resolves problems affecting call quality. Maintains business relationship with Telecommunications vendors and carriers. Manages the provisioning of corporate cellular telephone products and services. Monitors reliability, performance, recoverability, and security of telephony server hardware, operating systems, and certain infrastructure applications. Participates in disaster recovery planning and simulations. Performs complex testing; identifies and resolves complex problems affecting performance; and monitors IP telephony resources. Assists Tech Support Management in negotiating various voice and data contracts to support business requirements. Reviews and analyzes monthly voice and data carrier phone bills And services for accuracy of charges and potential billing errors. Supports Finance and Accounting departments with budgetary analysis of telecommunication costs. Assists in developing presentations of information to management. Works within and directly impacts their function, occasionally interacts with other departments. Other duties as assigned Qualifications Education Min/Preferred: Preferred Education Level: 4 Year / Bachelors Degree Description: Bachelor's degree in related field and project management experience preferred. Experience Minimum Years of Experience: 4 Preferred Years of Experience: 6 Comments: Must have a demonstrated thorough working knowledge and 4-6 years of and hands-on experience with IP/PBX phone systems administration and a working knowledge of telecommunications concepts, practices, and procedures such as telephony translations and Auto Call Distribution. Knowledge, Skills & Ability Must have successfully completed Avaya Administration training or possess demonstrated experience. Must have a working knowledge of the Microsoft suite of office products. Experience with LAN/WAN networking concepts as related to IP PBX phone systems to include Session Initiation Protocol (SIP) and Quality of Service (QOS). Strong customer service & communication skills. Must demonstrate analytical skills. Contribute to large projects and are a force of proposition on their scope of work towards improvements and achievement. Disclaimer Logix Federal Credit Union is an equal opportunity employer that does not discriminate in employment opportunities or practices on the basis of race, religion, color, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other status protected by law. Pay Range USD $36.32 - USD $54.48 /Hr.

Role: Data Center Analyst at Duration : 6+months Job Responsibilities Respond to incidents and requests o Properly manage incidents and requests per guidelines, updating frequently and with appropriate detail and resolve in a timely manner o Analyze issues and work through to resolution o Manage your queue and Understand priority of different types of issues · Unpack - Install - connect, configure management of data center equipment o Ability to lift 70 pounds with assistance o UPS (Uninterruptible Power Supply) installation, configuration, and support o Learn how to install different types of equipment independently · Understanding of enterprise IT equipment o ability to add, remove, change components in servers and network gear as required o Configuration of equipment for network monitoring o Understanding of electrical static protection protocols · Follow Decom procedure to remove equipment from production · Maintain documentation o Document all installations at high levels of detail o Maintain inventory with high level of detail and precision · Act Proactively when issues are observed, or deficiencies are realized · Ability to provide detailed instructions to guide personnel of unknown skill set through any work the team needs but at a remote site · Learn about all equipment in the environment independently o Observe and learn the environments in our Data Centers o Ability to work independently as only tech/analyst on a shift · Manage projects as assigned · Must be willing to take off-hours on-call and respond appropriately Preferred Skills Computer hardware part replacement, Microsoft Office (Word, Excel, Sharepoint), Microsoft Outlook, SNMP, Note Taking, Multi-tasking, customer service, network cabling (fiber/copper), Ability to guide others. Problem solving and self-management skills with attention to detail. Ability to prioritize tasks and effectively communicate verbally and in writing. Additional Information All your information will be kept confidential according to EEO guidelines.

We are seeking a Network Support Specialist to join our team in a hybrid capacity. This role is responsible for managing and monitoring network infrastructure, ensuring performance, security, and reliability. Key responsibilities include incident management, device monitoring, network troubleshooting, application support, and assisting with upgrade projects. The position requires strong collaboration with technical teams and effective communication with both technical associates and executives. Should have experience with Windows OS, Linux systems, Cisco and Juniper networking equipment, and familiarity with monitoring tools. A four-year degree in an IT-related field is required, and experience in a retail environment is highly preferred. This role includes an on call rotation on Sunday & Saturdays, as required every 6 weeks, On call hours are 11PM Friday evenings to 11PM Sundays, Normal shift hours are 3PM - 11PM, Monday through Friday, Hybrid schedule (onsite presence required for testing or as needed--majority is remote) Job Type & Location This is a Contract to Hire position based out of New Albany, OH. Pay and Benefits The pay range for this position is $28.00 - $32.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in New Albany,OH. Application Deadline This position is anticipated to close on Jan 16, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Join Our Team as a Center Based BCBA at Behavioral Health Works! $7,500 Sign-on Bonus About Us: Behavioral Health Works is an expanding company dedicated to responsible and sustainable growth. We are committed to delivering personalized ABA therapy for children and adolescents diagnosed with Autism Spectrum Disorder (ASD). ABA therapy helps individuals with Autism improve socially significant behavior, following the principles of Behavior Analysis. Our extensively trained BCBAs, Case Supervisors, and Technician's collaborate closely with parents to create tailored treatment plans that address the distinct requirements of each child. Job Description: The BCBA must possess a master's degree in psychology, child development, special education, applied behavior analysis, or a related field. BCBA certification or appropriate licensure as a healthcare professional, in accordance with state regulations, is required. Candidates must also have relevant experience in clinical supervision and meet all BHW program competencies. Reporting directly to the Clinical Director, the BCBA is responsible for developing, monitoring, and overseeing ABA treatment plans. This role involves providing direct clinical supervision to behavior technicians and mid-level Case Supervisors, as well as managing and guiding assigned cases. Exceptional communication and leadership abilities are essential for success in this position. What we offer for our BCBAs: Flexible schedules Competitive salaries Benefits package BCBA mentorship Benefits for Full-time Employees: Flexible Schedules Health insurance Dental insurance Vision insurance 401k Flexible Spending Account (FSA) Health Savings Account (HSA) PTO Referral program Paid Training Requirements for BCBAs: Ensure quality service by meeting supervisory and parent training hour requirements (varies by funder). Maintain an average of 5 billable clinical hours per day. Provide monthly supervision to behavior technicians (minimum 5% for RBTs). Develop, monitor, and update client programs monthly; conduct FBAs as assigned. Guide behavior technicians in treatment and behavior plan implementation. Establish and monitor program goals, protocols, and measurement systems. Supervise, educate parents, and adjust treatment plans based on authorized hours. Address client, family, and staff issues promptly, escalating as needed. Write and submit progress reports on time to the Clinical Director. Document clinical time and session notes in CentralReach, ensuring compliance with standards. Lead monthly PODS (BT mentorship) to support BT retention. Maintain communication with staff and respond to concerns in a timely manner. Stay current with research and best practices, sharing findings with staff. Conduct monthly client visits and ensure all oversight and management requirements are met. Provide guidance and direction to supervisors and behavior technicians, approve program changes, and offer solutions for implementation issues. Review and sign off on progress reports, ensuring they are professional and submitted on time. Qualifications: Required: Minimum of a Master's degree in psychology, child development, special education, applied behavior analysis, or a related field Must be BCBA-certified or hold qualified licensed healthcare professional status (based on state regulations) Excellent communication skills, organization skills, and leadership skills Commitment to upholding the company's mission and vision to the community Preferred Minimum of 2 years of experience working in the field of Applied Behavior Analysis Minimum of 2 years developing behavior reduction goals and behavior-analytic skill acquisition plans Previous experience as a Behavior Technician and/or Case Supervisor implementing ABA treatment plans Locations available: Cincinnati Location - 3801 Sharon Park Ln. Suite 150, Cincinnati, OH, 45241 Cleveland Location - 7580 Northcliff Ave. Suite 500, Brooklyn, OH 44144 Salary: Starting at $85,000 Annually (DOE) #INDOH1

Important--note hours: On call rotation on Sunday & Saturdays, as required every 6 weeks Oncall hours are 11PM Friday evenings to 11PM Sundays Normal shift hours are 3PM - 11PM, Monday through Friday Hybrid schedule (onsite presence required for testing or as needed--majority is remote) Manages network infrastructure including configuration monitoring and troubleshooting. Identify the causes of networking problems using diagnostic testing software and equipment. Ensures network performance security and reliability often working with switches routers firewalls and VPNs. Under the direction of the operations manager Network Support Specialist is an IT-focused role that is responsible for executing daily responsibilities related to incident management device monitoring network troubleshooting application support and upgrade project implementation and deployment. An emphasis is placed on assisting in the monitoring and support of AF's core software and hardware applications. This is a role that demands building strong working relationships with all technical support teams. What Will You Be Doing? - Monitoring and support of the store WAN infrastructure 1100 stores domestic and international offices - Function as a Jr. Incident Manager in support of high priority incidents - Monitoring and support for store and corporate office network hardware Domestically and Internationally - Monitoring and support of core applications - Monitoring and support of the wireless network SAN and VOIP systems - Monitoring and incident management of AF Data Centers Labs Storage Facilities and Disaster Recovery Facilities What Do You Need To Bring? - 4 Year degree in an IT related field - Experience with Windows OS - Familiarity with Linux based systems and hardware - Must be able to communicate effectively with highly technical associates and executives - Knowledge of mainframe operations MVS and/or Oracle Batch processes a plus - Experience troubleshooting Cisco and Juniper network equipment - Technical Services experience in Retail environment a plus - Ability to navigate technical issues and evaluate risk - Ability to lead and direct the work of others Skills windows operating systems, linux, mvs, cisco networking, juniper, Network operations center, Network operations, Troubleshooting, Support, Windows, Monitoring tools, Network connectivity Top Skills Details windows operating systems,linux,mvs,cisco networking,juniper,Network operations center,Network operations,Troubleshooting,Support,Windows,Monitoring tools,Network connectivity Additional Skills & Qualifications - 4 Year degree in an IT related field **Retail environment background a huge plus!** Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of New Albany, OH. Pay and Benefits The pay range for this position is $28.00 - $32.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in New Albany,OH. Application Deadline This position is anticipated to close on Jan 9, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The Telecom Analyst is responsible for generating and processing billing invoices to several key internal and commercial teams. The position entails responsibility for the management of cloud/telecom costs, working with the vendors and clients to resolve any related issues. Key duties include invoice creation & management, cost allocation management, report development and analysis, and responding to customer requests. Responsibilities Analyze vendor invoices and create and process rebilled invoices, mapping billing rates, as well as identify discrepancies and opportunities for savings. Investigate telecom usage charges with the help of invoices and customer service representatives. Prepare and ensure that month-end activities are executed on a timely basis, i.e. Prepare system charge back department journals, do relevant bill/ledger reconciliations & Telco accruals, and work with Suppliers on ensuring current ageing debts are resolved. Prepare Monthly Reports as required. Resolve Telco and business group queries related to invoices and payments information on a timely basis. Run and analyze reports: AP and Accrual reports. Work with Clients and Internal Sakon representatives during US hours and chase vendors as required. Maintain a telecom inventory database (MACD: Move, Add, Change, Disconnection). In addition, you will be responsible for such other duties as Sakon may assign to you from time to time, i.e. review of invoice processing during stabilizations period, back-up function, business process improvement initiatives and ad-hoc projects. Skill and Experience Interpersonal skills to work effectively in a team environment. Proficiency in Microsoft Excel required. Working knowledge of Power Point and Word. Understanding of Telecom (primarily cloud service like AWS). Telecom Expense Management and/or Accounts Payable experience preferred Required Education Associate's Degree Oral and written communication skills, able to work effectively with employees both internal and external to the finance function. Effective time management and organization skills with a proven ability to multi-task Participates in the development of technical/business approaches and/or the recommendation of current system enhancements.