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What does a senior telecom engineer do?

Updated January 8, 2025
6 min read

A senior telecom manager takes care of electronic devices such as computers, laptops, or mobile phones. They ensure these technologies work by conducting maintenance, checking configuration, and upgrading LAN and WAN systems. They are also responsible for troubleshooting issues and replacing broken equipment.

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Senior telecom engineer responsibilities

Here are examples of responsibilities from real senior telecom engineer resumes:

  • Manage vendor relationships pertinent to the telephony systems and serving as primary contact.
  • Team in the installation of CMS R16.1.
  • Monitor and installation of circuits, voicemail systems, switches.
  • Perform monthly CMS backups and upgrade circuit pack firmware as needed.
  • Voice network include PBX's, voicemail, trading turrets and call centers.
  • Process administrative aspects of circuit provisioning (LOA/CFAs, FOCs, etc . )
  • Provision ALU/Cisco routers with provide scripts and loading of new env command prompt.
  • Respond to day-to-day trouble tickets, cellular phone provisioning, and desk phone provisioning.
  • Assist in revision of methods, tools and procedures to collect and process RF data.
  • Conduct sweep test of RF lines to troubleshoot drop calls, hand over failures and faulty lines.
  • Work with a ten man team to deploy over 100 Cisco VoIP phones in a newly convert hospital.
  • Move IVR platform to an outsource host, resulting in an annual savings of roughly $80K in yearly recurring charges.
  • Provide technical direction regarding various LAN/WAN and VoIP relate initiatives.
  • Analyze and reconfigure existing highly complex T1 circuit and routes for optimal utilization.
  • Experience in working closely with other internal departments to insure their telecommunication request are meet.

Senior telecom engineer skills and personality traits

We calculated that 11% of Senior Telecom Engineers are proficient in Infrastructure, Avaya, and IP. They’re also known for soft skills such as Communication skills, Problem-solving skills, and Initiative.

We break down the percentage of Senior Telecom Engineers that have these skills listed on their resume here:

  • Infrastructure, 11%

    Directed a staff of two Telecommunication Analysts supporting the corporate telephony infrastructure and multiple call centers.

  • Avaya, 9%

    Assisted with the administration of AVAYA System 85 phone and AVAYA Modular Messaging voice mail systems.

  • IP, 7%

    Designed and implemented IP Trunking between domestic and international sites.

  • Project Management, 7%

    Provided excellent project management support of new hardware and software delivery in field locations.

  • VoIP, 6%

    Collaborated with assigned teams within organization to facilitate solutions to include VoIP, Video and wireless services.

  • PBX, 5%

    Manage 7-digit dial plan and all routing in 9 PBX's nationwide.

"infrastructure," "avaya," and "ip" are among the most common skills that senior telecom engineers use at work. You can find even more senior telecom engineer responsibilities below, including:

Communication skills. The most essential soft skill for a senior telecom engineer to carry out their responsibilities is communication skills. This skill is important for the role because "administrators must describe problems and their solutions to non-it workers." Additionally, a senior telecom engineer resume shows how their duties depend on communication skills: "served as the telecommunications engineer for brownfield application at thunder horse, including, business lan, paga and fiber. "

Problem-solving skills. Another essential skill to perform senior telecom engineer duties is problem-solving skills. Senior telecom engineers responsibilities require that "administrators must quickly resolve problems that arise with computer networks." Senior telecom engineers also use problem-solving skills in their role according to a real resume snippet: "architected cti solution using conversant for domestic/international call centers. "

Analytical skills. A commonly-found skill in senior telecom engineer job descriptions, "analytical skills" is essential to what senior telecom engineers do. Senior telecom engineer responsibilities rely on this skill because "administrators need to evaluate networks and systems to make sure that they perform reliably and to anticipate new requirements as customers’ needs change." You can also see how senior telecom engineer duties rely on analytical skills in this resume example: "analyze business needs and design call routing and vectoring using automatic call distribution (acd). "

Most common senior telecom engineer skills

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Compare different senior telecom engineers

Senior telecom engineer vs. Administrator

Administrators are administrative professionals who oversee the whole office or department. They manage office activities and supervise administrative functions in the office. They work the office calendar and oversee the appointment-setting process. They coordinate office events and ensure that all preparations are made and that there are no conflicting schedules. They also maintain a database of external providers of various office needs. Administrators also oversee office supplies and prepare purchase requisitions. They also manage janitorial services and other functions that are related to the maintenance of the physical office space. Administrators ensure that all fixtures and equipment in the office are functioning well and have no problems.

We looked at the average senior telecom engineer salary and compared it with the wages of an administrator. Generally speaking, administrators are paid $9,964 lower than senior telecom engineers per year.Even though senior telecom engineers and administrators are distinct careers, a few of the skills required for both jobs are similar. For example, both careers require unified communications, troubleshoot, and cms in the day-to-day roles and responsibilities.

While similarities exist, there are also some differences between senior telecom engineers and administrator. For instance, senior telecom engineer responsibilities require skills such as "infrastructure," "avaya," "ip," and "project management." Whereas a administrator is skilled in "customer service," "data entry," "payroll," and "financial reports." This is part of what separates the two careers.

Administrators tend to make the most money working in the manufacturing industry, where they earn an average salary of $78,798. In contrast, senior telecom engineers make the biggest average salary, $82,891, in the automotive industry.The education levels that administrators earn slightly differ from senior telecom engineers. In particular, administrators are 1.2% less likely to graduate with a Master's Degree than a senior telecom engineer. Additionally, they're 0.6% less likely to earn a Doctoral Degree.

Senior telecom engineer vs. Network administrator

A network administrator is responsible for managing an organization's computer systems, ensuring its smooth operations and highest efficiency. Network administrators' duties include inspecting network malfunctions, troubleshooting unresponsive programs, improving system processes, analyzing client's specifications, upgrading existing applications, coordinating with the technology department, and creating a report of network issues resolutions. A network administrator should display a strong command of programming languages. Extensive knowledge in the technology industry and analytical and problem-solving skills to manage network problems immediately is also necessary.

On average, network administrators earn a $11,489 lower salary than senior telecom engineers a year.A few skills overlap for senior telecom engineers and network administrators. Resumes from both professions show that the duties of each career rely on skills like "ip," "voip," and "pbx. "

While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that senior telecom engineer responsibilities requires skills like "infrastructure," "avaya," "project management," and "ivr." But a network administrator might use other skills in their typical duties, such as, "windows server," "firewall," "vpn," and "network infrastructure."

Network administrators may earn a lower salary than senior telecom engineers, but network administrators earn the most pay in the finance industry with an average salary of $74,936. On the other hand, senior telecom engineers receive higher pay in the automotive industry, where they earn an average salary of $82,891.In general, network administrators achieve lower levels of education than senior telecom engineers. They're 6.2% less likely to obtain a Master's Degree while being 0.6% less likely to earn a Doctoral Degree.

Senior telecom engineer vs. Systems administrator

Systems administrators are employees who oversee information technology infrastructures in the office. They are skilled information technology professionals who are knowledgeable about the company's network systems and other technology-related infrastructures. They are responsible for installing, configuring, or updating network systems, software, and hardware. They also monitor the different systems and troubleshoot any issues that users may encounter. Systems administrators manage the access of users, ensure the security of the network, and address any challenges that users may have. They conduct repairs and routine maintenance to ensure that the systems in place are in the best shape.

On average scale, systems administrators bring in lower salaries than senior telecom engineers. In fact, they earn a $5,690 lower salary per year.By looking over several senior telecom engineers and systems administrators resumes, we found that both roles require similar skills in their day-to-day duties, such as "ip," "voip," and "unified communications." But beyond that, the careers look very different.

The required skills of the two careers differ considerably. For example, senior telecom engineers are more likely to have skills like "infrastructure," "avaya," "project management," and "pbx." But a systems administrator is more likely to have skills like "linux," "windows server," "database," and "powershell."

Systems administrators earn the highest salary when working in the technology industry, where they receive an average salary of $86,962. Comparatively, senior telecom engineers have the highest earning potential in the automotive industry, with an average salary of $82,891.systems administrators typically earn similar educational levels compared to senior telecom engineers. Specifically, they're 4.6% less likely to graduate with a Master's Degree, and 1.4% less likely to earn a Doctoral Degree.

Senior telecom engineer vs. Service administrator

A service administrator is responsible for assisting the customers' inquiries and concerns, recommending service alternatives, processing refunds, and escalating high-level complaints to the service manager for immediate resolution. Service administrators receive and process orders, take customers' special instructions, and ensure that they get the highest customer satisfaction, generate more revenues, and improve the company's branding recognition. A service administrator also informs the customer of promotional offers and new services by utilizing sales pitches and other marketing strategies. They should have excellent communication and customer service skills to keep a customer's loyalty.

Service administrators typically earn lower pay than senior telecom engineers. On average, service administrators earn a $28,273 lower salary per year.According to resumes from senior telecom engineers and service administrators, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "troubleshoot," "cms," and "sla. "While some skills are required in each professionacirc;euro;trade;s responsibilities, there are some differences to note. "infrastructure," "avaya," "ip," and "project management" are skills that commonly show up on senior telecom engineer resumes. On the other hand, service administrators use skills like customer service, patients, data entry, and repair orders on their resumes.In general, service administrators earn the most working in the finance industry, with an average salary of $75,691. The highest-paying industry for a senior telecom engineer is the automotive industry.In general, service administrators hold similar degree levels compared to senior telecom engineers. Service administrators are 2.6% less likely to earn their Master's Degree and 0.6% less likely to graduate with a Doctoral Degree.

Types of senior telecom engineer

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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