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  • Telecom Specialist (Future Opportunity)

    Age Solutions 4.5company rating

    Remote senior telecom technician job

    About Us AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future. AGE Solutions is seeking an experienced Telecom Specialist who specializes in Local Area Networks (LAN) design and engineering. Candidate must have experience directing technical work and leading the team for on-site installations. Responsibilities Include: Performs a variety of analyses and prepares appropriate documentation. Prepare and facilitate/lead briefings and presentations. Leads team in on-site management of installations. Install, operate, maintain, configure, troubleshoot, and repair IT systems devices, circuits, cables, components, software, and end-user devices, components, software, and connectivity. Assists in the development and management of project plans to include review of task performance, correctness of deliverables, ensuring installation meets design requirements, and ensuring progress in accordance with schedules. Provide preliminary design and implementation data to support the strategic planning and decision-making process for numerous technologies to include wireless, IPv6, VTC over LAN, VoIP, steaming video, tech refreshes, emerging technologies, etc. Advanced knowledge and expertise designing, configuring, testing, implementing, and sustaining the following systems in a fully STIG compliant architecture Provide all necessary information to DLA operations staff required to understand and operate DLA LAN systems and equipment Provides complex LAN engineering or analytical tasks and activities Review existing processes and procedures and analyze against industry best practices. Identify areas for process improvement concerning all phases of the DLA LAN management lifecycle. Required Skills, Qualifications and Experience: Citizenship and Clearance: Must be a US Citizen with a Current DoD Secret or Top Secret Clearance. Experience: 10 years of telecommunications experience with at least 8 years of local area network experience. Certifications: IAT Level II certification (must be one of the following): CCNA Security, CySA+, GICSP, GSEC, Security+CE, SSCP, CASP+CE, CCNP Security, CISA, CISSP (or Associate), GCED, GCIH. Computing Environment certification (one of the following): CCNA, CCNA-E, CCNP or CCNP-E Location: This is a remote position with approximately 25% travel required within the United States. Preferred Qualifications: Certified Wireless Network Administrator (CWNA) certification. Work Environment and Physical Demand: Must be able to lift 30 -50lbs over your head. Must be able to bend and move around equipment racks. Must have a valid driver's license. Compensation: $100,000 - $120,000 This position is part of a pipeline for a future opportunity supporting a DoD customer. Employment is contingent upon contract award and government customer approval. AGE Solutions is actively engaging talent ahead of award and encourages both current incumbents and new candidates to express interest. At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally. 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it. Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact. 401(k) with Match: We match 3% of your contributions with immediate vesting. Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents. Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs. Parental Leave: 15 days of fully paid leave for new parents, because family matters. Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving. Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right. Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create. At AGE, you'll do work that matters, supported by a company that delivers for its people.
    $100k-120k yearly Auto-Apply 24d ago
  • Telecommunications Technician

    Wave of Installation LLC

    Remote senior telecom technician job

    Job DescriptionBenefits: Bonus based on performance Flexible schedule Free uniforms Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities Job Summary We are seeking a Telecommunications Technician to join our team! As a Telecommunications Technician, you will be installing new telecommunications systems, repairing existing telecommunications systems, and upgrading outdated equipment and systems. You will also be troubleshooting systems that are having trouble, running diagnostic tests, ordering replacement components, and ensuring every system you touch is working properly. The ideal candidate has experience with telecommunications equipment, excellent communication skills, and enjoys problem-solving complex issues. Responsibilities Install new telecommunications equipment for customers Troubleshoot existing equipment that isnt working, run diagnostic tests, and fix any problems that arise Upgrade outdated equipment Walk the customer through any new or updated equipment to ensure everyone knows how to use it properly Maintain a clean and safe working environment by always wearing proper PPE and following safety procedures Qualifications Excellent customer service skills Previous experience with telecommunications equipment desired Strong analytical and troubleshooting skills Must be comfortable working on your feet, in tight spaces, and a variety of weather conditions This is a remote position.
    $33k-48k yearly est. 15d ago
  • NOC Technician

    Ntiva Is Now Hiring

    Remote senior telecom technician job

    Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we're more than a Managed Services Provider, we're a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other. Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we're on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together. If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we'd love to meet you. Come explore one of our many opportunities and grow with us! How you'll make an Impact As the NOC Technician you will respond and remediate issues on a day-to-day basis, by working with a team to ensure consistent delivery of services including connectivity, functionality, updates, and automation. You will work closely with the Operations team and provide valuable feedback to support the design, functionality, and workflows to maintain environment uptime and provide quick identification of issues. Location and Work Expectations This is a remote position; however, team members should be willing and able to travel if the need arises, though such travel is expected to be infrequent. Candidates with proximity to one of our Centers of Excellence are preferred (Lombard, IL; McLean, VA; Shreveport, LA; Overland Park, KS). 4 days on, 3 days off! Friday-Monday, 4pm-3am EST (10-hour shifts). What you will be doing Fully participate and collaborate as a member of the NOC team Assisting in the phone queue to handle client calls during your shift, or as needed during high call volume surges Respond and remediate alerts as they are generated during your specified shift Maintain KPI's related to response and availability Provide clear and concise notes on tickets worked Identify and escalate any issues with the alerting systems Ensure all automated alerts and related cases are addressed according to Service Level Agreements (SLA) Ability to troubleshoot and report on environment issues related to ISP, networks, servers, and hypervisors You'll be successful in this role if you have experience in/with 1 year of experience in the field of Information Technology Great communication skills both spoken and written. Strong troubleshooting and problem-solving capabilities. Ability to work with users of varied positions to provide highly effective support and problem resolution skills. Effective organizational and time management skills. Ability to communicate and cooperate with various departments in-order to obtain information needed. Good customer facing mannerisms and communication. Ability to work under pressure, while maintaining a tactful and professional demeanor Ability to operate independently while maintaining key performance numbers. NOTE: This role is 24/7 shift based. The shift is documented in this posting and the working hours to be agreed upon with your manager prior to accepting the role Job Performance Metrics Utilization and availability Responsiveness Total tickets resolved Total tickets handled Required language skills Ability to communicate professionally, in English, both written and orally Ability to write business correspondence and process procedures Ability to effectively present information and respond to questions from groups of managers, clients, and the general public Benefits and Perks Medical, Dental and Vision coverage for employee and family 401k + company-matched contributions 4% match on 5% contribution - no vesting period! (Employee and Company contribute after 90 days) Group Term Life and Accidental Death and Dismemberment coverage (company provided) Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided) Health Savings Account (HSA) Options / PPO Options Employee Assistance Program Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8 Paid Holidays + 3 Floating Holidays Education Reimbursement Program Generous Employee Referral Program - cash bonus for successful referrals! Dynamic Recognition and Rewards Clear Promotion and Advancement Tracks Work with Industry-Leading Talent The base pay range for this position is expected to be between $41,000.00 and $55,000.00 per year, plus an annual on-target bonus if applicable, not all roles are subject to a bonus. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. FLSA Status: Salaried, Non-Exempt Work Authorization Criteria We welcome applicants who are U.S. persons. At this time, we are unable to offer sponsorship or assume sponsorship of an employment visa. Workspace Requirements and Remote Work Policy Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva's IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member's normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures. Our Commitment to a Diverse Workforce At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment. Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 11/17/25.
    $41k-55k yearly 2d ago
  • Data Cabling Technician I

    Compu Dynamics LLC

    Senior telecom technician job in Chantilly, VA

    At Compu Dynamics, we don't just build infrastructure-we create the backbone of the digital future. As North America's premier technology infrastructure design-build partner, we design, construct, and maintain mission-critical data centers for some of the world's most innovative companies. With roots in one of the fastest-growing data center markets in the world, our growth is as intentional as our impact. Summary/Objective: The Data Center Technician I is responsible for assisting with the installation, maintenance, and decommissioning of data center infrastructure, including copper and fiber cabling, server hardware, routers, and network components. This role supports structured cabling, equipment migrations, and troubleshooting under direct supervision while ensuring work is completed safely, accurately, and in alignment with company and client standards. The Technician plays a key role in supporting Compu Dynamics' mission to deliver high-performance, reliable, and scalable data center infrastructure. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Installation & Deployment * Assist in the installation and removal of customer hardware, including servers, routers, power supplies, and related IT equipment. * Support the setup, labeling, and documentation of racks, structured cabling, and fiber pathways. * Participate in the installation, termination, and testing of Cat6 copper and multi-strand fiber optic cabling while adhering to best installation practices and quality standards. * Assist with rack and stack activities, overhead pathways, and migrations within the data center. * Perform basic hardware upgrades and assist in installing or updating device operating systems for standard equipment. Maintenance & Troubleshooting * Support troubleshooting activities for hardware, cabling, and basic network issues using ITIL best practices. * Identify and communicate system faults or potential hazards to senior technicians or supervisors. * Assist with maintaining accurate service records, documentation, and asset labeling. * Operate hand tools, power tools, and telecommunications testing equipment safely and effectively. Operational Support & Safety * Maintain professionalism with clients, vendors, and colleagues to ensure positive working relationships and high customer satisfaction. * Follow company safety policies and procedures at all times. * Operate company or personal vehicles safely in accordance with local laws and Compu Dynamics' safety standards. * Participate in maintaining a safe and organized work environment by reporting hazards or risks promptly. Competencies: * Strong communication, teamwork, and time management skills. * Basic understanding of data center systems, including servers, SANs, and network technologies. * Foundational knowledge of structured cabling systems, including copper and fiber media. * Ability to read and interpret basic technical drawings, floor plans, and schematics. * Working knowledge of Microsoft Office Suite and other productivity tools. * Strong attention to detail and commitment to quality workmanship. Supervisory Responsibility: There are no supervisory responsibilities with this role. Work Environment: This role operates primarily in data center and field environments, which may involve exposure to noise, temperature variations, and confined spaces. Work may occur during nonstandard hours, including nights, weekends, and holidays, based on customer needs. Standard PPE must be worn as required. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, climb, reach, push, pull, bend, kneel, and lift or move equipment up to 50 pounds. The role may also involve extended periods of standing and working overhead. Position Type: This is a full-time position. Required Education and Experience: * Associate degree in an IT or technical field, or an equivalent combination of education and experience. * 1-3 years of experience in a technical, cabling, or data center support role. * Valid driver's license in good standing. Preferred Education and Experience: * Experience in large-scale network operations or enterprise data center environments. * Familiarity with virtualized networking and server systems. * OSHA 10 certification. * Experience reading and interpreting mechanical/electrical schematics. EEO Statement: Compu Dynamics, LLC provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compu Dynamics Pay Range $25-$38 USD Compu Dynamics offers a comprehensive benefits package that supports the health, well-being, and growth of our team members. Full-time employees are eligible for: * Medical, Dental, and Vision Insurance - effective the first of the month following hire, with plans currently offered through Cigna. * 401(k) Retirement Plan - automatic enrollment at 3% on your date of hire; company match up to 4% (with a 7% contribution needed to receive the full match), plus profit-sharing opportunities. * Employer-Paid Life Insurance - coverage equal to 1x your salary. * Short-Term Disability (STD) - fully paid by Compu Dynamics. * Voluntary Benefits - including Long-Term Disability, supplemental life insurance (employee, spouse, children), Accident, Critical Illness, and Hospital Indemnity coverage. * Paid Time Off (PTO) - accrue up to 160 hours (4 weeks) annually, beginning after 60 days of employment. * Paid Holidays - 7 company-observed holidays plus a floating holiday. * Birthday Time Off - 8 hours of paid time off during your birthday month. * Paid Parental Leave - 8 weeks maternity leave and 2 weeks paternity leave, concurrent with FMLA. * Volunteer Time Off (VTO) - 40 hours annually for community service. * Boot Reimbursement - up to $150 annually, available from your first day. * Tool Reimbursement - $250 annually, available after 60 days. * Tuition Reimbursement - up to $5,000 annually for approved educational programs. Compu Dynamics, LLC provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, gender identity, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. All employment offers are contingent upon successful completion of our pre-employment drug screening, background/criminal check, and motor vehicle check.
    $25-38 hourly Auto-Apply 24d ago
  • Telecommunications Technician Trainee (IT Operations)

    City of Sacramento (Ca 4.3company rating

    Remote senior telecom technician job

    With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. This entry level position is part of the Information Technology (IT) Department's IT Operations Division, under the Network and Telecom group. The position will work under the technical direction of higher classified telecommunications technicians and/or engineers. The Telecommunication Technician Trainee will support communications equipment and low voltage electrical systems used in public safety mobiles, including but not limited to cars, motorcycles, helicopters, boats and other motorized equipment. Additionally, this position will support low voltage systems including Closed-Circuit Television (CCTV), Community Antenna Television (CATV), data and fiber cabling, parking control, and facility alerting and paging. IDEAL CANDIDATE STATEMENT The ideal candidate will be able to support the Telecom group with the foundational skills in electronic technology, radio communications systems, or closely related field, including basic electronic fundamentals, with additional training in narrowband, or broadband radio theory. An ideal candidate will also understand vehicle electronics, including charging systems, Direct Current (DC) power distribution, and DC switches. To perform entry level work in the installation, maintenance, and repair of all types of telecommunications equipment. DISTINGUISHING CHARACTERISTICS This is the entry level of the Telecommunications Technician series. Incumbents perform the less difficult work and are considered to be in a training status. They received direct supervision and are not expected to perform the full range of duties assigned to the journey level. SUPERVISION RECEIVED AND EXERCISED Direct supervision is provided by the Telecommunications Supervisor. Technical supervision may be provided by a Telecommunication Technician II.Depending upon assignment, duties may include, but are not limited to, the following: UNDER SUPERVISION TO LEARN TO * Adjust and tune Federal Communication Commission transmitters. * Install and maintain radio base equipment, modems, transmission lines, microwave, repeater stations, diversity receivers, consoles, display systems, and communications controllers. * Conduct frequent checks of equipment, including test instruments, for preventative maintenance and to ensure compliance with Federal Communications Commission rules and regulations. * Keep accurate records of communications systems performance, work accomplished, and other information. * Operate a variety of digital and analog electronic diagnostic equipment. * Perform related duteis as assigned.Knowledge of: * Principles, practices, and procedures of electronic circuitry systems and electronic systems as applied to communications installation, maintenance, and repair. * Tools, methods, and equipment used in communications systems testing and repair. * Occupational hazards and standard safety precautions required in electrical and electronic work. * Recordkeeping and reporting procedures. * Radio frequency principles including transmission lines and emission, as well as digital and display technology. Ability to: * Install, service, and repair communications equipment. * Interpret plans and schematic drawings. * Operate a variety of electronic diagnostic equipment. * Identify electrical and electronic problems or potential problems and take steps to effectively resolve them. * Understand and carry out oral and written instructions. * Work safely and under varying conditions. Experience and Education: Experience: One year of experience in communications systems installation, maintenance, and repair work. Education: One year of specialized training in electronics and electronic circuitry. A two year degree in electronics can be used as a substitution for the experience requirement. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment. Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. Special Qualifications: Driver License: Possession of a valid California Class C Driver License at the time of appointment. Loss of the Class C License is cause for discipline. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. Ability to acquire certification as technically qualified to perform transmitter installation, operation, maintenance, and repair by either the National Association of Business and Education Radio, the Associated Public Safety Communications Officers, or the Special Industrial Radio Service Assocation. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline; * Employment applications must be submitted online; paper applications will not be accepted. * Employment applications will be considered incomplete and will be disqualified: * If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). * If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. * Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. * Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. * If you're requesting Veteran's credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veteran's credit can be found in the Civil Service Board rules under rule 4.9C. * Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam: (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: * Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. * A resume will not substitute for the information required in the T&E questions. 3. Eligibility: Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate's eligibility expires one year from the date of notification of a passing score for the Telecommunications Technician Trainee examination. 4. Screening Committee: (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: * Please visit **************************************************** for a comprehensive, step-by-step guide to the application process. * For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at **************. * Visit the City of Sacramento Human Resources Department website at *********************************************** * Send an email to *******************************; or * Call the Human Resources Department at **************
    $37k-49k yearly est. 5d ago
  • NOC Technician, 100% Remote

    Military, Veterans and Diverse Job Seekers

    Remote senior telecom technician job

    The NOC is the central point of communication for the IT organization. Communication between the different technical teams flows through the NOC. Because of this, NOC team members need to be able to effectively communicate technical issues with technical and non-technical people. NOC Technicians handle systems monitoring, alert triage, client requests and escalate issues to higher-level resources as necessary. NOC Technicians will find themselves in an ideal position for learning a wide collection of technologies and can look forward to crucial experience with network gear, Linux and Windows servers and the engineers who built the systems. What you will do: Create, investigate, resolve or escalate trouble tickets for issues received via monitoring systems, telephone, email, or client portals for issues relating to, but not limited to: server and network alerts, remote access (VPN) connectivity, network connectivity issues, system backups, remote network discovery and troubleshooting, DNS, email, spam filtering and web hosting. Understand and deliver on ticket escalation expectations. Own the responsibility of your tickets by ensuring statuses are kept current, documentation is clear, and issues are resolved. Tickets must be updated in real time as events and actions occur. Reporting progress to clients and notifying them of resolutions through various sorts of documentation. Solid ability to communicate effectively with both technical staff and end users; by providing exceptional client service skills. Attends to obligations and supports other company initiatives as directed. The kind of people we look for: Versatile people who thrive on variety and challenge Excited about working in a fast-paced environment Innate problem solvers who want to grow in a flexible, collaborative culture Takes initiative, pushes boundaries, motivated to innovate Talented individuals with a growth mindset who want to use their learning and relationship-building skills Align with our company core values: Integrity, Accountability, Collaboration, Service and Quality Qualifications: Associates Degree in Networking and Systems Administration or equivalent work experience. Must have a good technical understanding of VoIP, DNS, VPN, TCP /IP, and DHCP. Strong working knowledge of OS(s) including Windows and Linux. 1-3 years of experience with IT Network Operations support in a professional environment. Experience utilizing network monitoring platforms or custom tools. Willingness to work flexible schedules including weekends and support a 24X7 operation. Requires strong problem solving, time management, flexibility, and communication skills. Must have the ability to multi-task, organize and document many tasks at one time. Excellent verbal and written communication skills, presentation, and problem-solving skills. Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes. Ability to work collaboratively with colleagues and staff to create a high-quality results-driven, team-oriented environment. Experience in creating technical documentation (technical bulletins, how to guides, etc.) Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality. Willingness and ability to work flexible hours. Proficient in MS Office, modern communication tools for virtual teams (i.e., MS Teams) Physical Demands: Employees may experience the following physical demands for extended periods of time: Sitting, standing, and walking (95-100%) Keyboarding (70-90%) Viewing computer monitor (90-95%)
    $39k-61k yearly est. 60d+ ago
  • NOC Tech I

    Sinch

    Remote senior telecom technician job

    Sinch is pioneering the way the world communicates. More than 150,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we "Dream Big", "Win Together", "Keep it simple", and "Make it Happen". These values are our foundation! DESCRIPTION As part of the Network Operations team, you will be responsible for providing 24x7 monitoring of all components of Sinch Voice's network utilizing various network monitoring systems and direct access to switches, DACS routers, and other network elements. Technicians are alerted to and must act upon any alarm conditions. NOC Technicians engage with customers, carriers/providers/vendors, and internal teams to facilitate the accurate and timely resolution of customer or network issues. This is a 3rd shift position, Friday - Monday 9:00pm - 7:30am Central. Your Impact & Responsibilities * Follow standard operating procedures to perform routine network changes, migrations, and maintenance in various network elements upon request. * Identify, troubleshoot, and resolve network related issues and problems efficiently utilizing monitoring tools, reference materials, and other team members for guidance. * Open trouble tickets and follow up on network/customer issues per Sinch Voice procedures and complete applicable paperwork in a timely manner. * Foster an environment of knowledge sharing and interface positively with peers, other departments, carriers, and customers to identify operational issues and provide efficient corrective actions in a geographically dispersed team environment. * Accept on-call responsibilities on a rotating schedule with other technicians. * Be available for overtime work assignments when requested. * NOC Technicians may be responsible for other tasks and responsibilities as assigned or deemed necessary by management. * Some required travel related to training, meetings and service coverage issues. REQUIREMENTS * Associate's or Bachelor's degree in Electrical Engineering or a related field is preferred * Strong PC, UNIX OS and application skills with fundamental knowledge of basic networking principles. * Strong problem solving and analytical skills. * Domestic and International LD Voice * Exhibits a high level of initiative and resourcefulness. * Excellent written and verbal communication skills * Proven documentation skills with consistent accuracy of details. * Superior customer service skills. * Self-starter with a high energy level. * Exhibits a high level of adaptability/flexibility. * Well-developed sense of urgency; follow through. This is a remote opportunity, but candidates must reside near one of our hub locations for occasional collaboration: Atlanta, GA; Chicago, IL; Denver, CO; San Antonio, TX OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: ******************************* No matter who you are, we hope you find an exciting path forward - hopefully with us! Benefits * STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants. * CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health. * SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants. * TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation. * PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support. * WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work, that matters. * MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice. The annual starting salary for this position is between $27 - $31/hr. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications. This role will be accepting applications until November 20, 2025 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation.
    $27-31 hourly Auto-Apply 3d ago
  • Cable Technician - Secret

    GDIT

    Senior telecom technician job in Arlington, VA

    Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Network and Telecommunications Job Qualifications: Skills: Cat6 Cabling, Coaxial Cabling, Network Cabling, Structured Cabling Certifications: None Experience: 3 + years of related experience US Citizenship Required: Yes Job Description: Secure and expertly apply the latest technologies to advance the mission as a Cable Technician with GDIT. Your work in enterprise IT will help our clients overcome evolving demands and missions. Own the opportunity to accelerate digital modernization for our clients as you accelerate your career.At GDIT, people are our differentiator. As a Cable Technician, you will help ensure today is safe and tomorrow is smarter. Our work depends on Cable Technician joining our Joint Service Provider Enterprise Transport Management - Next Gen (JSP ETM - NG) program at the Pentagon in Arlington, VA.Due to the nature of work this role entails, telecommuting is not permitted and will require the employee to report full-time onsite.Meaningful work and personal impact:The Cable Technician is responsible for installation and documentation of new and/or updated Inside Plant cable infrastructure to include conduit, cable trays, copper, coax, fiber and all associated elements in the Pentagon, Mark Center & buildings within the NCR supported by JSP. Analyzes, administers, and maintains telecommunications and network cabling infrastructure. Responsible for tasks assigned by Coordinators in connection with service orders and repair activities related to Category 6 cabling, Voice over IP networks (VOIP), and fiber optic cabling infrastructure. Installs, maintains and repairs voice and data communications systems. Interprets service orders, circuit diagrams, and electrical schematics. Tests, locates, installs, and repairs cabling infrastructure associated with trouble calls, and performs routine maintenance. Verifies work order information and receipt of all necessary equipment and information. Verifies service by testing installed cabling, identifying, correcting, or escalating problems. Well versed in the use of network cabling test equipment including network testers, copper cable testers, fiber OTDRs and fiber power meters. Documents network by labeling and routing equipment and cables; recording configuration diagrams and specifications. Maintains network by troubleshooting and repairing outages; testing network back-up procedures; updating documentation. Identify, track and remove abandoned cable, and keep cable neatly tied and bundled while maintaining safety standards. Dress, terminate and test cables and components including CAT6 and fiber optic cabling. Must follow JSP and commercial best practice procedures, standards required for installation of cable racks, wiring of the racks and testing required during installation. Participates in special projects as required. What you'll need to succeed (Required): Bring your Cable Technician expertise along with a drive for innovation to GDIT. The Cable Technician must have: Associate's Degree and a minimum of 3 years' experience required. An additional 2 years of related technical experience may be substituted in lieu of degree. Active Secret security clearance required. BICSI certification required. Must be familiar with BICSI rules, regulations, and standards. Candidate must have the ability to communicate effectively to personnel of various expertise levels, possess robust customer support skills in a high visibility environment, and maintain a high attention to detail and accuracy. In-depth knowledge of TDM networks. Ability to work with power tools and ladders. Ability to work well with others and communicate with supervisors. Computer literate with basic Networking Skills. Maintain current knowledge of relevant technologies as assigned. GDIT is your place. At GDIT, the mission is our purpose, and our people are at the center of everything we do. Growth: AI-powered career tool that identifies career steps and learning opportunities. Support: An internal mobility team focused on helping you achieve your career goals. Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off. Community: Award-winning culture of innovation and a military-friendly workplace. Own your opportunity. Explore a career in program management at GDIT and you'll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results.The likely hourly rate for this position is between $34.74 - $47.00. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: 25-50% Telecommuting Options: Onsite Work Location: USA VA Arlington Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
    $34.7-47 hourly Auto-Apply 10d ago
  • NOC Technician (TS/SCI)

    ZP Group 4.0company rating

    Senior telecom technician job in Springfield, VA

    Zachary Piper Solutions is seeking NOC Technicians to join a critical DoD program in Springfield, VA. The team is seeking network specialists to provide operations and maintenance and troubleshooting supporting to Security and Electronic Systems. Clearance: TS/SCI required Location: Springfield, VA (100% on-site) This job opens for applications on11/7/2025. Applications for this job will be accepted for at least 30 days from the posting date Responsibilities of the NOC Technician: * Continuously monitor application and network performance to identify potential issues. * Review system alerts, validate incidents, and escalate unresolved problems to Tier 2 or higher support teams. * Conduct initial troubleshooting, document findings thoroughly, and update the ticketing system accordingly. * Ensure consistent operational coverage during assigned shifts. * Prepare and distribute reports as required. Qualifications of the NOC Technician: * Top Secret/SCI clearance required * Bachelors degree with 1+ years of experience with network troubleshooting and administration * Certifications: IAT II (Sec+, Net+, CySA+, CCNA) desired * Experience utilizing ticketing systems (Jira, ServiceNow, Remedy) * Experience with Microsoft technologies and 365 environment * Excellent written and verbal communication skills to provide Tier 1 support to end-users Compensation of the NOC Technician: * Total compensation based on experience level - $90,000-$100,000+ * Full Benefits: PTO, Sick leave as required by law, Holidays, 401K, Medical Dental Vision coverage * Certification reimbursement * Long-term, newly-awarded program with a growing team Keywords: Network infrastructure, troubleshooting, LAN, WAN, TCP/IP, routing, switching, firewalls, network security, VPN, DNS, DHCP, IP addressing, Cisco, Juniper, TS/SCI, Top secret/sci, Springfield, onsite, hiring, opentowork, networking, taclane, encryption, troubleshooting, JIRA, Remedy, ticketing, windows, linux, end-user, BGP, OSPF, Tier 1, NOC, network, cyber, azure, cloud, Microsoft, cabling, network protocols, hardware installation, software configuration, bandwidth management, packet analysis, Wi-Fi, Ethernet, network monitoring, performance optimization, technical support, diagnostics, system upgrades, remote access, network topology, VoIP, cloud networking, data centers, network documentation, compliance standards, cybersecurity, incident response, configuration management, virtualization, load balancing, QoS (Quality of Service).
    $90k-100k yearly 9d ago
  • Communications Technician - Full Time Third Shift

    Valley Health 4.2company rating

    Senior telecom technician job in Winchester, VA

    The Communications Technician accurately handles answer/ transfer calls for the general public, communicates directions to different facilities for general public, pages physicians/ VHS personnel as needed, enters schedules and updates for Web on call for physician practices and departments. The Communications Technician is responsible for maintaining a safe and clean work environment, and communicating in support of Valley Health values. Education High school diploma or equivalency required Experience Former hospital department/call center operator or physician office experience preferred Qualifications * Customer service oriented and excellent communication skills required - Proficiency in computer and typing skills (40-50 wpm) required - Working knowledge of Microsoft Word and Outlook required - Ability to respond to multiple demands and use analytical FLSA Classification Non-exempt Physical Demands 6 A Customer Service Benefits At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include: * A Zero-Deductible Health Plan * Dental and vision insurance * Generous Paid Time Off * Tuition Assistance * Retirement Savings Match * A Robust Employee Assistance Program to help with many aspects of emotional wellbeing * Membership to Healthy U: An Incentive-Based Wellness Program Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more. To see the full scale of what we offer, visit valleyhealthbenefits.com.
    $22k-59k yearly est. Auto-Apply 60d+ ago
  • Cisco Telecommuncations Technician

    Omniscius Consulting

    Senior telecom technician job in Arlington, VA

    Our client is seeking a Telecommunications Technician with Cisco networking expertise for onsite support. Responsibilities: Install and configure Cisco telecommunications equipment. Diagnose and resolve technical telecommunications issues. Support network design, planning, and maintenance. Ensure compliance with government security standards. Maintain accurate system documentation. Qualifications: Bachelor's Degree or equivalent. 5+ years' experience with Cisco technologies. Cisco certifications (CCNA, CCNP, CCIE) desirable. Active DoD Secret Clearance. Excellent troubleshooting and communication skills.
    $43k-65k yearly est. Auto-Apply 60d+ ago
  • Telecommunications Support Technician

    Calibre Systems

    Senior telecom technician job in Rockville, MD

    Category Information Technology Tracking Code HLS 5112-585 Type Full-Time/Regular CALIBRE Systems, Inc., an employee-owned management consulting and digital transformation company, is looking for a highly motivated Telecommunications Support Technician to join our dynamic team supporting a federal client. This position will assist in providing support to end users on a variety of issues. Responsibilities include, but are not limited to: * Identifies, researches, and resolves technical problems. * Responds to telephone calls, email and personnel requests for technical support. * Documents, tracks and monitors issues to ensure a timely resolution. * Identifies current or anticipated problem areas relating to telecommunications hardware and software systems. * Provides asset management and tracking support of cellular, Voice Over Internet Protocol (VoIP), analog, circuits and broadband services, and associated equipment. Required Skills Required Experience * Associate's degree or 2 years of experience in Information Technology or in a related area. * Knowledge of commonly used concepts, practices, and procedures within Information Technology Service Management. * Experience relying on instructions and pre-established guidelines to perform the functions of the job. * Experience performing a variety of complicated tasks. * Knowledge of telecom assets of cellular, VoIP, analog, circuits and broadband services. CALIBRE and its subsidiaries are an Equal Opportunity Employer and supports transitioning service members, veterans and individuals with disabilities. We offer a competitive salary and full benefits package. To be considered, please apply via our website at ******************* Come join our dynamic team. #CALIBRECareers This position is located in Rockville. View the Google Map in full screen.
    $39k-60k yearly est. 51d ago
  • Cable Technician II

    Competitive Range Solutions

    Senior telecom technician job in Arlington, VA

    Competitive Range partners with the government to plan and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working on challenging, exciting projects in a collaborative, congenial environment. Cable Technician II requires the expertise of a talented and experienced Cable Technician to assist in the direction and management of the program's executive support group. The candidate must reference their ability and experience working in a Department of Defense (DoD) customer environment and effective integration with a government multi-contractor team. The Cable Technician II is an integral part of the Network Infrastructure and Support team, focusing on installing, maintaining, and repairing structured cabling systems within the DISA enterprise transport network. The Cable Technician II requires a hands-on approach to ensure the physical infrastructure meets the high standards as are necessary for operational efficiency, security, and compliance with the DoD STIG and engineering standards. Roles and Responsibilities: Install, maintain, and repair structured cabling systems, including copper, fiber optic, and other telecommunications media. Analyzes, administers, and maintains telecommunications and network cabling infrastructure. Dress, terminate, and test cables and components-the ability to work with power tools and ladders. Tests, locates, installs, and repairs cabling infrastructure associated with trouble calls and performs routine maintenance. Installs, maintains, and repairs voice and data communications systems. Identify, track, and remove abandoned cable, and keep cable neatly tied and bundled while maintaining safety standards. Ensure all installations are properly baselined, tested, and validated in accordance with DoD STIG before deployment. Conduct regular system testing and validation to ensure ongoing compliance. Assist in documenting the baseline configuration of all network assets related to structured cabling systems. Ensure accurate representation and reporting of the assets in the Government-provided system. Work closely with the Registered Communications Distribution Designer (RCDD), IT team, and other stakeholders to ensure a cohesive approach to network infrastructure management. Qualifications/Experience: 3+ years of related telecommunication experience 3+ years of experience working as a Cable Technician within the DoD environment. Must know Building Industry Consulting Services International (BICSI) rules. Well-versed in network cabling test equipment, including network testers, copper cable testers, fiber Optical Time Domain Reflectometers (OTDRs), and fiber power meters. Must have the ability to communicate effectively with personnel of various expertise levels. Solid customer support skills in a high-visibility environment. Problem analysis and problem-solving Attention to detail and accuracy. Active TS/SCI Clearance Education/Certifications: Bachelor's Degree in a related technical discipline or the equivalent combination of education, technical training, or work experience (required). Related certifications for Fiber Optic Cable and CAT6 Cable Installation (required).
    $49k-80k yearly est. 60d+ ago
  • Communications Technician - Full Time Third Shift

    Valleyhealthlink

    Senior telecom technician job in Winchester, VA

    The Communications Technician accurately handles answer/ transfer calls for the general public, communicates directions to different facilities for general public, pages physicians/ VHS personnel as needed, enters schedules and updates for Web on call for physician practices and departments. The Communications Technician is responsible for maintaining a safe and clean work environment, and communicating in support of Valley Health values. Education High school diploma or equivalency required Experience Former hospital department/call center operator or physician office experience preferred Qualifications - Customer service oriented and excellent communication skills required - Proficiency in computer and typing skills (40-50 wpm) required - Working knowledge of Microsoft Word and Outlook required - Ability to respond to multiple demands and use analytical FLSA Classification Non-exempt Physical Demands 6 A Customer Service Benefits At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include: A Zero-Deductible Health Plan Dental and vision insurance Generous Paid Time Off Tuition Assistance Retirement Savings Match A Robust Employee Assistance Program to help with many aspects of emotional wellbeing Membership to Healthy U: An Incentive-Based Wellness Program Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more. To see the full scale of what we offer, visit valleyhealthbenefits.com.
    $50k-95k yearly est. Auto-Apply 60d+ ago
  • Cable Technician

    Crystal Management 4.3company rating

    Senior telecom technician job in Washington, DC

    Job Details Washington, DC Full Time $80000.00 - $83000.00 Salary/year NoneDescription CMiT is seeking a Cable Technician joining our Joint Service Provider Enterprise Transport Management - Next Gen (JSP ETM - NG) program at the Pentagon in Arlington, VA. Due to the nature of work this role entails, telecommuting is not allowed and will require the employee to report full-time onsite. Responsibilities Installation and documentation of new and/or updated Inside Plant cable infrastructure to include conduit, cable trays, copper, coax, fiber, and all associated elements in the Pentagon, Mark Center & buildings within the NCR supported by JSP. Follow JSP and commercial best practice procedures, standards required for installation of cable racks, wiring of the racks, and testing required during installation. Analyzes, administers, and maintains telecommunications and network cabling infrastructure. Responsible for tasks assigned by Coordinators in connection with service orders and repair activities related to Category 6 cabling, Voice over IP networks (VOIP), and fiber optic cabling infrastructure. Dress, terminate, and test cables and components, Ability to work with power tools and ladders Installs, maintains, and repairs voice and data communications systems Interprets service orders, circuit diagrams, and electrical schematics Tests, locates, installs, and repairs cabling infrastructure associated with trouble calls, and performs routine maintenance Verifies work order information and receipt of all necessary equipment and information Verifies service by testing installed cabling; identifying, correcting, or escalating problems Documents network by labeling and routing equipment and cables; recording configuration diagrams and specifications Maintains network by troubleshooting and repairing outages; testing network backup procedures; updating documentation Identify, track, and remove abandoned cable, and keep cable neatly tied and bundled while maintaining safety standards Dress, terminate, and test cables and components including CAT6 and fiber optic cabling. May supervise others. Other duties as assigned. Qualifications 3 - 5 years of related telecommunications experience. Well-versed in the use of network cabling test equipment including network testers, copper cable testers, fiber OTDRs, and fiber power meters. In-depth knowledge of TDM networks Ability to work with power tools and ladders Ability to work well with others and communicate with supervisors Computer literate with basic Networking Skills Maintains current knowledge of relevant technologies as assigned Participates in special projects as required Ability to work well with others and communicate with supervisors. Must have the ability to communicate effectively with personnel of various expertise levels Solid Customer Support Skills in a high-visibility environment Problem analysis and problem-solving skills Attention to detail and accuracy. Physical Demands Walking long distances for long periods of time, lifting material up to 50 pounds, loading equipment onto carts or shelves, moving equipment to work locations, unloading equipment, mounting equipment into racks, and trash removal. Education/Certifications Required Bachelor's Degree in a related technical discipline, or the equivalent combination of education, technical training, or work experience required. Must be familiar with BICSI rules, regulations, and standards. BICSI certification preferred. Clearance Required Active Top Secret/SCI clearance
    $80k-83k yearly 23d ago
  • Tier I-NOC Technician

    Sql Database Administrator In Fort Belvoir, Virginia

    Senior telecom technician job in Rockville, MD

    Responsibilities & Qualifications The Tier I-NOC Technician provides Network Operations Center support and front-line communications, monitoring, support, diagnosis, and coordination with specialized support groups. Utilize several network monitoring tools to ensure the viability of the network, while responding to a variety of hardware and software issues. Serves as a direct point of contact for customer, service provider and internal staff interaction and provide support for network connectivity issues, as well as working as a liaison for carriers and other information technology (IT) technicians. RESPONSIBILITIES Receive and resolve Level 1 requests via phone, e-mail and internal Remedy ticket system; escalate alerts to appropriate personnel, reboot servers and utilizing multiple data sources and tools in the diagnosis and assessment of system degradation which include Citrix, Active Directory, Remedy, WhatsUp Gold (WUG): MS Office, Microsoft TEAMS, MS Exchange Management Console, Internet Explorer. Provide Tier I support to resolve problems on internal and customer systems and escalate problems to Tier II/III support as per Standard Operating Procedures. Escalate and communicate customer issues and network related alerts to Level 2 NOC staff, management and administration as defined by policies and escalation procedures. Interface between customers/engineers, vendors/providers leveraging Remedy while managing network operations using various network management tools. Monitor network appliances/infrastructure, servers, operating systems, software applications, and hardware. Monitor system availability and performance tools. Work as a team member to meet or exceed service level targets. Demonstrate exceptional oral and written communications, including customer service skills with attention to detail; ability to multi-task efficiently; work independently and/or as a part of a team with capability to be proactive and resourceful in managing multiple priorities in a dynamic and fluid environment. Respond to emergency network outages in accordance with business continuity and disaster recovery plans, assisting other departments as required. Maintains current knowledge of relevant technology as assigned, participates in special projects as assigned, able to lift fifty pounds of equipment as needed. Knowledge of Cisco routers, switches circuits, LAN, WAN, VPN and other network service connections preferred. Ability to work on command line interface in a UNIX or Linux environment helpful. Basic understanding of TCP/IP and networking technologies; knowledge of Windows based operating System and office suite helpful. Perform physical inventory validation as requested Other duties as assigned REQUIRED QUALIFICATIONS 4+ years of experience Some College or Vocational Must successfully pass a drug screening Active or must be able to obtain Public Trust Overview We are searching for a Tier I-NOC Technician to join our team supporting the Nuclear Regulatory Commission contract in Rockville, MD. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Rockville, MD Type of environment: Office Noise level: Medium-High Work schedule: Evening, overnight, weekend, holiday and on-call work is required. Flexible and able to work overnight; 12- 10- or 8 hours between 6:00 PM and 7:00 AM (40 hours per week); 24x7; 365. Hours of operations may vary with business necessity. Weekend and holiday hours may be required based upon business need. Amount of Travel: Less than 10% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE U.S. Citizenship: Candidate must be a United States citizen. Citizenship must be active and candidate must have been a U.S. citizen for a minimum of seven (7) years. Must be able to obtain an NRC IT Level I/II. OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. WAGE INFORMATION Target salary range: $60,000 - $67,000. The salary range displayed is an estimate and will be determined on several factors regarding the individual's particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
    $60k-67k yearly Auto-Apply 40d ago
  • Tier I-NOC Technician

    Teksynap

    Senior telecom technician job in Rockville, MD

    Responsibilities and Qualifications The Tier I-NOC Technician provides Network Operations Center support and front-line communications, monitoring, support, diagnosis, and coordination with specialized support groups. Utilize several network monitoring tools to ensure the viability of the network, while responding to a variety of hardware and software issues. Serves as a direct point of contact for customer, service provider and internal staff interaction and provide support for network connectivity issues, as well as working as a liaison for carriers and other information technology (IT) technicians. RESPONSIBILITIES Receive and resolve Level 1 requests via phone, e-mail and internal Remedy ticket system; escalate alerts to appropriate personnel, reboot servers and utilizing multiple data sources and tools in the diagnosis and assessment of system degradation which include Citrix, Active Directory, Remedy, WhatsUp Gold (WUG): MS Office, Microsoft TEAMS, MS Exchange Management Console, Internet Explorer. Provide Tier I support to resolve problems on internal and customer systems and escalate problems to Tier II/III support as per Standard Operating Procedures. Escalate and communicate customer issues and network related alerts to Level 2 NOC staff, management and administration as defined by policies and escalation procedures. Interface between customers/engineers, vendors/providers leveraging Remedy while managing network operations using various network management tools. Monitor network appliances/infrastructure, servers, operating systems, software applications, and hardware. Monitor system availability and performance tools. Work as a team member to meet or exceed service level targets. Demonstrate exceptional oral and written communications, including customer service skills with attention to detail; ability to multi-task efficiently; work independently and/or as a part of a team with capability to be proactive and resourceful in managing multiple priorities in a dynamic and fluid environment. Respond to emergency network outages in accordance with business continuity and disaster recovery plans, assisting other departments as required. Maintains current knowledge of relevant technology as assigned, participates in special projects as assigned, able to lift fifty pounds of equipment as needed. Knowledge of Cisco routers, switches circuits, LAN, WAN, VPN and other network service connections preferred. Ability to work on command line interface in a UNIX or Linux environment helpful. Basic understanding of TCP/IP and networking technologies; knowledge of Windows based operating System and office suite helpful. Perform physical inventory validation as requested Other duties as assigned REQUIRED QUALIFICATIONS 4+ years of experience Some College or Vocational Must successfully pass a drug screening Active or must be able to obtain Public Trust Overview We are searching for a Tier I-NOC Technician to join our team supporting the Nuclear Regulatory Commission contract in Rockville, MD. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Rockville, MD Type of environment: Office Noise level: Medium-High Work schedule: Evening, overnight, weekend, holiday and on-call work is required. Flexible and able to work overnight; 12- 10- or 8 hours between 6:00 PM and 7:00 AM (40 hours per week); 24x7; 365. Hours of operations may vary with business necessity. Weekend and holiday hours may be required based upon business need. Amount of Travel: Less than 10% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE U.S. Citizenship: Candidate must be a United States citizen. Citizenship must be active and candidate must have been a U.S. citizen for a minimum of seven (7) years. Must be able to obtain an NRC IT Level I/II. OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. WAGE INFORMATION Target salary range: $60,000 - $67,000. The salary range displayed is an estimate and will be determined on several factors regarding the individual's particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
    $60k-67k yearly Auto-Apply 40d ago
  • Cabling Technician

    Inserso 4.3company rating

    Senior telecom technician job in Washington, DC

    but must reside in the Washington DC vicinity. Inserso is seeking to hire a Cabling Technician to install low voltage structured cabling infrastructure supporting Information & Communications Technology (ICT) systems in diverse and complex government facilities. This position will require travel and candidates must possess a working knowledge of industry codes, standards, and best practices applicable to Division 27 Communications. In addition, this position will assist special systems engineers with hardware installation, cross connecting devices, extending Service Provider circuits, and troubleshooting. Responsibilities: * Interpret technical documents to include specifications, basis of design narratives, and floor plans. Also, determine material and equipment needs. * Perform site assessment surveys to determine existing conditions and develop execution strategies. * Coordinate travel arrangements and material/equipment purchasing and shipping. * Lead installation activities on assigned projects to ensure approved requirements are followed to include conduit and surface mount raceways, work area outlet rough-in, J-hooks and cable tray, horizontal and backbone cabling, equipment racks and cabinets, testing and labeling, produce as-built record drawings, and process invoicing documents. * Be familiar with cabling types to include inside plant (ISP)/outside plant (OSP), CAT 3/CAT 5e/CAT 6/CAT 6a shielded and unshielded twisted pair (STP/UTP), RG6/RG11 coax, and single mode/multimode fiber optics. * Experience with mechanical and fusion splicing fiber connectors. * Respond to correspondence in a timely manner and actively participate in meetings to present information to technical and non-technical audiences, resolve conflicts, respond to requests for information (RFI), and coordinate requirements/schedules. * Manage assigned projects and maintain a milestone report with real time progress updates. * Follow government cabling standards and operating procedures. * Promote continuous improvement by performing ongoing analysis of project performance and lessons learned to improve documentation, processes, and customer service delivery. Required Skills/Experience: * Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process. * 3 - 5 years of relevant installation experience, preferably in DHS or other similar federal agency. * Proficient in termination of cabling types: CAT 3/CAT 5e/CAT 6/CAT 6a shielded and unshielded twisted pair (STP/UTP), RG6/RG11 coax, and single mode/multimode fiber optics. * Proficient in the use of Microsoft Outlook, Word, Excel, and Visio. * Attention to detail, ability to work independently or in a team environment. * Effective customer service, verbal/written communication, and presentation skills. Preferred Skills/Experience: * Building Industry Consultant Service International (BICSI), Technician certification. * ITIL certified. * Experience using ITSM systems, such as ServiceNow. * Building Industry Consultant Service International (BICSI), Registered Telecommunications Project Manager (RTPM). Physical and/or Mental Qualifications: * Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists. * This work requires that an individual ascend/descend a ladder, position themselves to access computer and related equipment connections, and be able to transport objects or equipment weighing up to 50 lbs. EOE, including Disability/Vets. Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job.
    $39k-51k yearly est. 25d ago
  • Cui-Cable Technician-We Train

    JHB-Cui

    Senior telecom technician job in Winchester, VA

    CUI is seeking a dedicated and motivated Entry-Level Cable Technician to join our dynamic team. As a leading provider of comprehensive solutions in the cable industry, we are committed to delivering exceptional services to our clients. In this role, you will play a crucial part in assisting with the installation, maintenance, and repair of cable systems, ensuring seamless connectivity and superior customer satisfaction. At CUI, we believe in providing opportunities for growth and development. This entry-level position serves as a foundation for building a successful career in the cable industry. We offer comprehensive training programs and the chance to work alongside experienced professionals who will support your growth and mentorship. Responsibilities: Assist senior technicians with the installation and configuration of cable systems, including internet, cable, telephone, alarm services and other related equipment. Conduct routine maintenance and troubleshooting of cable systems to identify and resolve any technical issues promptly. Collaborate with team members to perform testing and quality checks on cable connections to ensure optimal performance. Adhere to industry safety guidelines and best practices to maintain a safe work environment for yourself and your team. Operate and maintain tools and equipment, ensuring they are organized and stocked in the company-provided work truck. Communicate effectively with customers, providing excellent customer service and addressing any concerns or questions they may have. Stay updated on the latest industry trends, technologies, and best practices through continuous learning and professional development opportunities. Requirements: Valid driver's license with an acceptable driving record. Minimum age requirement: 23 or older. Successful completion of thorough background checks and drug screenings. Physical ability to lift to 80 lbs., comfortable utilizing a ladder to work at heights of up to 30 ft., and maneuver in tight spaces/attics. Basic understanding of cable systems and their components is preferred, but not required. Ability to work in various weather conditions and physically demanding environments. Strong technical aptitude with the ability to quickly learn and adapt to new technologies and processes. Flexible work schedule, including weekends. Employee Compensation and Benefits: Earn from $800 - $1,200 per week plus a $500 sign on bonus. Paid training program to equip you with the necessary skills. Comprehensive benefits package, including health, vision, and dental coverage. 401k plan with company match. Company vehicle and gas card. Weekly pay schedule. Monthly bonus potential. Pay increase after the first year. Paid holidays. Uniforms provided. Company cell phone. Optional Benefits Waived Program: If you own a late model white truck/van and do not require medical benefits, you may be eligible for our Benefits Waived program. Speak with a recruiter for more details. About CUI Cable Services: CUI Cable Services is a leading provider of solutions for multiple system operators (MSOs) in the telecommunications industry. Since 2001, we have been delivering exceptional services, exceeding industry standards. As a registered minority-owned and veteran-owned business, we pride ourselves on practicing our Core 4 values of Honesty, Integrity, Teamwork, and Quality. These values shape our company's culture, drive our decisions, and inspire us to continuously improve and provide the best possible experience for our employees, customers, and partners. Hiring Process: Our efficient hiring process ensures a smooth transition into your future career. Here are the steps involved: Application review and phone screening: Our recruiters will review your application and conduct a phone screen to discuss the job description and your work experience. In-person interview: If selected, you will be invited for an in-person interview with our branch managers. Pre-employment screening: Upon accepting the job offer, you will undergo a pre-employment drug screening and a nationwide background check. Start date: After successful completion of the screening process, we will coordinate your start date. If you are looking to start your career in the cable industry, join the CUI team and become part of our dedicated workforce. Apply today and embark on a rewarding journey with opportunities for professional advancement and personal fulfillment. Join our team at CUI Cable Services and embark on a rewarding career in the telecommunications industry. Contact the CUI Recruiting Team at *********************** for any further inquiries.
    $800-1.2k weekly Auto-Apply 60d+ ago
  • POS and Cabling Technician

    Ovationcxm

    Senior telecom technician job in Washington, DC

    Job Description POS and Cabling Technicians - OvationCXM Expert Network! If you are in any city in the United States and want your business to take off, partner with OvationCXM, the world's leading Technical Support Platform provider. If you are a HAPPY, detail-oriented, experienced field technician and looking to increase your skill-set and grow with our company please join us! This is an ongoing part-time contract opportunity to support locally owned businesses with their in-store technology, from installing a new point-of-sale device, to troubleshooting their network. Earn greater income potential depending on your professionalism, dedication to providing a top-quality client experience, and maintaining satisfactory OvationCXM job ratings. And as an extra bonus, OvationCXM processes your payment within 5 business days of completing the job and providing the required deliverables. The Techs we are looking for have the following personality traits: A professional attitude, especially under pressure Go beyond the minimum of what is typically expected and working to keep customers happy with a 360°ree; resolution Outgoing personality, prompt and respectful of scheduled arrival times and considerate to customer's needs and requests Passionate about the challenge of working on a network "puzzle" and enthusiastic about finding and educating a customer about a simplified solution Are experienced independent workers who are interested in building their own business Qualifications: Must have daytime, weekday availability 2 years field experience, valid state issued driver's license and insurance Must have reliable transportation stocked with low voltage supplies (e.g. basic field tech hand tools, Cat5 cable, cable tester, punch down tool, ladder, etc.) Must have Android/iPhone mobile device (phone/tablet w/4G) and laptop computer (for troubleshooting networks and etc) Should have experience with installing, troubleshooting, repairing and/or replacing of low-voltage cabling for Mobile Point of Sale (MPOS) systems and networked wireless printers Knowledge of hard-wired and wireless devices: Routers, Switches, Firewalls Awesome communication skills for responding to customers questions, problems, and requests to resolve issues with the ability to translate technology issues into layman terms Must be familiar with local streets & freeways/highways Kind and polite attitude with a willingness to "go the extra mile" And most of all...you LOVE making customers happy! BONUS POINTS: Military Veteran with networking background CCNA, CCNP, Network +, or otherwise certified in Networking Powered by JazzHR u8IAlDDIff
    $36k-59k yearly est. 26d ago

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