Senior telecommunications analyst jobs near me - 45 jobs

The Provider Engagement Communications Analyst II executes small project plans and provides support for new market implementations along with existing markets and products. This role is responsible for aiding in the oversight of all network Provider Engagement communication materials including updating, tracking, cataloging, and socializing materials & templates. Essential Functions: Work collaboratively with team and other business areas to support both internal and external communications assuring execution of the Provider Engagement Strategy and meeting all compliance and regulatory standards Maintain ongoing oversight of all Network Provider Engagement communications to ensure they are audited annually, providing the necessary and most current information and in the appropriate format to support our network partners/providers in working successfully with CareSource and providing quality service for our members Assist business partners and subject matter experts to ensure network provider engagement communication materials delivers quality content which aids providers in meeting communication goals Support operational effectiveness by assisting in development of communication templates, streamlining approval processes, and maintaining up-to-date communications Support development and delivery of all accompanying materials and assets including communication collateral, P&Ps, SLAs and any other needed network provider engagement communication resources Coordinate work with operational and clinical departments on key initiatives of the Network Provider Engagement portfolio, including initiating and leading activities to foster speed to market and quality of deliverables Assist with network provider communication needs across current and new markets, strategic initiatives, process improvements, and general updates Support program readiness for growth through the development of communication templates, initiatives and operational processes with the goal of scalability to multiple markets/lines of business and multiple provider types including traditional, non-traditional and specialty providers. Regular reporting and maintenance of ongoing communications to peers, leaders, and key stakeholders Perform any other job-related instructions, as requested Education and Experience: Bachelor's degree or equivalent years of relevant work experience is required A minimum of three (3) years of managed care experience is required A minimum of two (2) years of experience in leading business initiatives to drive systemic change is preferred Competencies, Knowledge and Skills: Ability to execute small to medium project plans including business requirements gathering, definition/prioritization, project scope definition, identification and communication with SMEs and/or business owners, documentation, reporting strategy and change management process. Proficient in Microsoft Office Suite including Word, Excel and PowerPoint Proficient in SharePoint use and site development Effective identification of business requirements, assessment of proposed satisfaction to those requirements, and understanding the needs of business partners Excellent written and verbal communication and interaction skills Effective problem-solving skills with attention to detail Ability to develop, prioritize and accomplish goals Licensure and Certification: None Working Conditions: General office environment; may be required to sit or stand for extended periods of time Compensation Range: $62,700.00 - $100,400.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package. Compensation Type: Salary Competencies: - Fostering a Collaborative Workplace Culture - Cultivate Partnerships - Develop Self and Others - Drive Execution - Influence Others - Pursue Personal Excellence - Understand the Business This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds. #LI-EM1

*Skills* windows operating systems, linux, mvs, cisco networking, juniper, Network operations center, Network operations, Troubleshooting, Support, Windows, Monitoring tools, Network connectivity *Top Skills Details* windows operating systems,linux,mvs,cisco networking,juniper,Network operations center,Network operations,Troubleshooting,Support,Windows,Monitoring tools,Network connectivity *Description* hours: On call rotation on Sunday & Saturdays, as required every 6 weeks Oncall hours are 11PM Friday evenings to 11PM Sundays Normal shift hours are 3PM - 11PM, Monday through Friday Hybrid schedule (onsite presence required for testing or as needed--majority is remote) Manages network infrastructure including configuration monitoring and troubleshooting. Identify the causes of networking problems using diagnostic testing software and equipment. Ensures network performance security and reliability often working with switches routers firewalls and VPNs. Under the direction of the operations manager Network Support Specialist is an IT-focused role that is responsible for executing daily responsibilities related to incident management device monitoring network troubleshooting application support and upgrade project implementation and deployment. An emphasis is placed on assisting in the monitoring and support of AF's core software and hardware applications. This is a role that demands building strong working relationships with all technical support teams. What Will You Be Doing? - Monitoring and support of the store WAN infrastructure 1100 stores domestic and international offices - Function as a Jr. Incident Manager in support of high priority incidents - Monitoring and support for store and corporate office network hardware Domestically and Internationally - Monitoring and support of core applications - Monitoring and support of the wireless network SAN and VOIP systems - Monitoring and incident management of AF Data Centers Labs Storage Facilities and Disaster Recovery Facilities What Do You Need To Bring? - 4 Year degree in an IT related field - Experience with Windows OS - Familiarity with Linux based systems and hardware - Must be able to communicate effectively with highly technical associates and executives - Knowledge of mainframe operations MVS and/or Oracle Batch processes a plus - Experience troubleshooting Cisco and Juniper network equipment - Technical Services experience in Retail environment a plus - Ability to navigate technical issues and evaluate risk - Ability to lead and direct the work of others *Additional Skills & Qualifications* - 4 Year degree in an IT related field *Job Type & Location*This is a Contract to Hire position based out of New Albany, OH. *Pay and Benefits*The pay range for this position is $28.00 - $32.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in New Albany,OH. *Application Deadline*This position is anticipated to close on Jan 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Williams is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, marital status, disability, veteran status, genetic information or any other basis protected under applicable discrimination law. Do something that means something at Williams. This isn't just a job - it's an opportunity to explore and discover your passion with coworkers who become friends and mentors who push you to be your best self in and out of the office. At Williams, we make clean energy happen. And you can too, so bring your energy to ours. As a Telecommunications Specialist, you will use your experience and expertise to support the daily operational control of our sophisticated voice and data telecommunications LAN/WAN system. As always, safety is the highest priority! Your work will challenge you, and with our Core Values to guide you, you'll quickly learn and grow with us. Responsibilities/Expectations: * Provides technical services to daily operational control of a large complex voice, data telecommunications and LAN/WAN system with technical services * Installs, troubleshoots, tests and maintains all telecom/network equipment and on-site DC power systems including batteries (12V, 24V, 48V), rectifiers, generators, fuse panels, solar panels and grounding * Coordinates with SCADA, Gas Control, Network Services, local operations and company partners * Collaborates with Telecommunications Engineers/Specialists to assure the reliable operations of the Company's Telecommunications assets * Demonstrates technical expertise in specialties, geographic areas or operational functions * Applies specialized knowledge to complete projects and/or work assignments * Other duties as assigned Education/Years of Experience: * Required: High School Diploma/GED, technical/trade school certification or military electronics training and minimum eight (8) years' experience in telecommunications, operations or maintenance * Preferred: Associate's or two-year technical school degree in electronics or military electronics training and valid FCC license, telecommunications certificate or license Other Requirements: * Must possess valid State Driver's License and clean driving record * Demonstrates excellent organizational/interpersonal skills and safety as the utmost priority * Proficiency in Microsoft Office Applications and PC skills * Strong verbal and written communication skills * Thrives in a team environment and can build partnerships with others * Currently reside or are willing to relocate within 30 miles of assigned location. * Knowledge of communications services (TCP/IP, Ethernet, Fiber Optics, T1, Wireless, etc.) * Preferred: Working knowledge of Cisco routers, switches, and access point * Preferred: Experience in Pipeline Operations, Utilities, or similar industry Physical and Environment Work Requirements: Must be willing to: * Work in extreme temperatures, with loud noises and in enclosed spaces * Carry or lift items up to 50 lbs and team lift loads of more than 50 lbs as needed * Stand, walk, climb, bend, stoop, and squat, often for long periods of time * Work at elevated levels, potentially from man lifts, ladders, scaffolding, and/or small towers, with appropriate PPE (Personal Protection Equipment) * Use hand tools Shift/Work Hours/Travel Requirements: * Must be available for 24-hour call-out and to work after hours, on-call rotations, nights, weekend shifts and holidays as the need arises * May be required to work overtime * Must be willing to travel daily using company provided vehicle; Overnight travel will occasionally be vital Why Choose Williams? We are committed to providing our employees with competitive compensation and benefits as part of your Total Rewards package to help protect your current and future physical, emotional, and financial health. We generally offer health benefit programs to our employees and their families that are competitive and flexible enough to meet your needs, and retirement benefits to allow you to invest now for financial security when you retire. With rich learning and development programming and a high internal mobility rate, you are not just applying to a job with Williams; you are embarking on an exciting career! * Competitive compensation * Annual incentive program * Hybrid work model - one work from home day each week for most office-based roles * Flexible work schedule for most field-based roles * 401(k) with company matching contribution and a fixed annual company contribution * Comprehensive medical, dental, and vision benefits * Generous company-paid life insurance and disability benefits * A consumer-driven health plan option with the potential for a generous company contribution to a Health Savings Account * Healthcare and Dependent Care Flexible Spending Accounts * Paid time off, including floating and company holidays * Wellness Program with annual rewards * Employee stock purchase plan * Robust employee learning and development * High internal mobility (we promote from within) * Parental leave (we provide up to 6 weeks for each parent) * Fertility coverage and adoption benefits * Domestic partner benefits * Educational reimbursement * Non-profit donation matching contributions and time off to volunteer * Employee resource groups * Employee assistance programs * Technology to make our work more productive and collaborative * Regular employee engagement surveys and feedback processes Williams has a long history of making a significant difference in the communities where we live and work, and we strive to cultivate an environment of employee inclusion, innovation and passion that values all voices and opinions. We help each other succeed and great things happen when people from a diverse set of backgrounds come together. Together, we make clean energy happen. Eligibility and benefits are governed by the terms of the applicable plan or program document which can be amended or terminated at any time. For more information, please visit ************************************************ Education Requirements: High School Diploma/GED Skill Requirements: Competency Requirements:

TELECOMMUNICATIONS LEGAL PROFESSIONAL - Counsel / Senior Counsel / Experienced Paralegal or Contract Negotiator Department: Legal Reports To: General Counsel Reporting to the General Counsel, we're looking for a sharp, driven, and adaptable legal professional to join our in-house team. This is a great opportunity for a junior attorney or an experienced senior paralegal or contracts specialist who wants to make a direct impact in the dynamic, rapidly evolving, fiber optic communications industry. This is a fully remote, U.S.-based position. This role is ideal for a versatile legal expert who thrives in a fast-paced environment and is comfortable handling a broad mix of legal responsibilities. As a key contributor to the company's operational success, you will ensure our high-velocity deployment and commercial initiatives are built upon a solid, compliant legal foundation. RESPONSIBILITIES In this essential role, you will be a key contributor to our legal operations, focusing on a combination of the following critical areas: Contract Management: Lead the drafting, review, and negotiation of a wide range of agreements, including vendor contracts, master service, non-disclosure, and real estate agreements (e.g., leases and rights-of-way), ensuring they align with our business goals and risk profile. Regulatory Compliance: Help maintain our compliance framework by monitoring changes in applicable laws and regulations and assisting with internal compliance programs and reporting at the local, state, and federal level. Litigation Support: Provide support for litigation matters, including managing diligence, coordinating with outside counsel, preparing internal documents, and organizing matter files. General Legal Support: Conduct legal research, provide guidance to internal business teams on legal matters and strategy, and help develop and maintain company policies and procedures. QUALIFICATIONS A Juris Doctor (J.D.) degree with bar admission (in good standing) or a non-attorney with extensive, relevant experience (5+ years). Proven ability in at least one of the primary areas listed above (contracts, regulatory compliance, or litigation and dispute resolution). Proven ability to support internal legal functions, including managing internal matter tracking, coordinating with cross-functional business teams, and interfacing with outside counsel on litigation or regulatory matters. Exceptional ability to research, analyze complex legal issues, and provide clear, actionable advice. Excellent written and verbal communication skills, with a proven track record of effectively negotiating with external parties and clearly advising internal stakeholders. Prior experience in telecommunications or a related regulated industry is strongly preferred. JOB DETAILS AND PHYSICAL REQUIREMENTS There is no travel required for this position. This position requires the ability to sit and work at a desk for extended periods of time, using a computer and other office equipment. This position requires the ability to perform fine motor tasks, such as typing or using a mouse, for extended periods of time. The schedule for this position is Monday through Friday during normal business hours, with weeknight and weekend availability as needed to fulfill the core duties of the role. This position is Remote. This is an Exempt position. This is a staff position. COMPENSATION AND BENEFITS Base pay is paid at an annual salary rate. The range for this position is $100,000.00 to $125,000.00 depending on experience. This position is bonus eligible, with target percentage rate depending on experience. Paid Life Insurance, medical plans, PTO, holidays. Dental and vision options. 401(k) with match. ABOUT VERO Vero Fiber was formed to fill a need in unserviceable and underserved communities where access to affordable, reliable broadband simply does not exist. Our goal is to bring the highest quality fiber optic-based broadband services to these communities. In addition, Vero strives to enhance communities by becoming an active partner in these communities by adding jobs, supporting local causes, and helping improve the connectivity of schools and rural healthcare as well. NOTICES Vero participates in E-Verify. Vero will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. For more information about E-Verify, please visit: **************** This position requires the ability to pass a standard background check upon offer of position. At least 2 professional references are required.

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. About Vivint At Vivint, we're redefining the smart home experience. Our mission is to make homes smarter, safer, and more connected through cutting-edge technology and exceptional customer service. As a Senior Telecom Engineer, you'll play a pivotal role in shaping how millions of customers interact with Vivint-from support calls to automation triggers-by building seamless, scalable, and intelligent telecom solutions. What You'll Do • Lead the design, deployment, and optimization of Genesys Cloud and Amazon Connect platforms for Vivint's contact center operations • Build and maintain intelligent IVRs, dynamic call flows, and natural language call routing experiences that align with Vivint's smart home ecosystem • Develop and maintain API integrations and data actions to automate workflows and enhance customer interactions • Collaborate with engineering, product, and internal business partners to deliver robust telecom solutions that meet operational and customer experience goals • Monitor and troubleshoot voice infrastructure, ensuring high availability and performance across all channels • Build custom scripts and tools using JavaScript to support advanced call routing, reporting, and integrations • Mentor junior engineers and contribute to Vivint's telecom architecture roadmap • Stay ahead of industry trends and recommend innovations that improve customer experience and operational efficiency What You Bring • High School Diploma or GED required • 5+ years of experience in telecom engineering, with a strong focus on cloud-based contact center technologies • Proven expertise in Genesys Cloud and Amazon Connect, including configuration, routing, and analytics • Demonstrated ability to build IVRs, design call flows, and implement natural language call routing using tools like Lex, Genesys Architect, or equivalent • Solid understanding of RESTful APIs, OAuth, and data actions for platform integrations • Proficiency in JavaScript for scripting and automation • Familiarity with VoIP protocols, SIP, and network diagnostics • Strong communication skills and a collaborative mindset • Ability to work effectively with cross-functional teams and internal business partners Preferred Qualifications • Experience integrating telecom platforms with smart home systems or IoT devices • Knowledge of AWS services like Lambda, S3, and DynamoDB • Certifications in Genesys Cloud or Amazon Connect • Experience with CRM platforms (e.g., Salesforce, Zendesk) Work Environment Remote Why Vivint? • Work at the intersection of telecom and smart home innovation • Join a mission-driven company that values creativity, ownership, and impact • Competitive compensation, benefits, and opportunities for growth • Be part of a team that's transforming how people live, work, and connect The salary range for this role is $95,440 - $157,476. Pay is based on several factors, including but not limited to education, work experience, certifications, etc. If you reside in or intend to work remotely from California, Colorado, New York or Washington State, you may contact *************** for compensation information related to this position and other information as required by applicable law. Please include the job title in your request. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent.

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. About Vivint At Vivint, we're redefining the smart home experience. Our mission is to make homes smarter, safer, and more connected through cutting-edge technology and exceptional customer service. As a Senior Telecom Engineer, you'll play a pivotal role in shaping how millions of customers interact with Vivint-from support calls to automation triggers-by building seamless, scalable, and intelligent telecom solutions. What You'll Do - Lead the design, deployment, and optimization of Genesys Cloud and Amazon Connect platforms for Vivint's contact center operations - Build and maintain intelligent IVRs, dynamic call flows, and natural language call routing experiences that align with Vivint's smart home ecosystem - Develop and maintain API integrations and data actions to automate workflows and enhance customer interactions - Collaborate with engineering, product, and internal business partners to deliver robust telecom solutions that meet operational and customer experience goals - Monitor and troubleshoot voice infrastructure, ensuring high availability and performance across all channels - Build custom scripts and tools using JavaScript to support advanced call routing, reporting, and integrations - Mentor junior engineers and contribute to Vivint's telecom architecture roadmap - Stay ahead of industry trends and recommend innovations that improve customer experience and operational efficiency What You Bring - High School Diploma or GED required - 5+ years of experience in telecom engineering, with a strong focus on cloud-based contact center technologies - Proven expertise in Genesys Cloud and Amazon Connect, including configuration, routing, and analytics - Demonstrated ability to build IVRs, design call flows, and implement natural language call routing using tools like Lex, Genesys Architect, or equivalent - Solid understanding of RESTful APIs, OAuth, and data actions for platform integrations - Proficiency in JavaScript for scripting and automation - Familiarity with VoIP protocols, SIP, and network diagnostics - Strong communication skills and a collaborative mindset - Ability to work effectively with cross-functional teams and internal business partners Preferred Qualifications - Experience integrating telecom platforms with smart home systems or IoT devices - Knowledge of AWS services like Lambda, S3, and DynamoDB - Certifications in Genesys Cloud or Amazon Connect - Experience with CRM platforms (e.g., Salesforce, Zendesk) Work Environment + Remote Why Vivint? - Work at the intersection of telecom and smart home innovation - Join a mission-driven company that values creativity, ownership, and impact - Competitive compensation, benefits, and opportunities for growth - Be part of a team that's transforming how people live, work, and connect The salary range for this role is $95,440 - $157,476. Pay is based on several factors, including but not limited to education, work experience, certifications, etc. If you reside in or intend to work remotely from California, Colorado, New York or Washington State, you may contact *************** for compensation information related to this position and other information as required by applicable law. Please include the job title in your request. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent. Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring-under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.

at our Cleveland Ohio area client. Job Duties and Responsibilities: The main responsibilities are: Manages requests for changes to phones and voice mailboxes. Some project planning. Work with the caregiver that submits the request to figure out the details of what is needed by the caregiver/department. Analyst works with department to design the phones and the call flows needed. Information is then converted to the technical details for the technician to program the phones. This role also represents telecom in major projects. Experience, Skills, Knowledge: Top Skills Experience with large moves, adds, changes of IP, digital and analog phones. Experience in large campus environment Good interpersonal skills Experience with CS1000 phone programming would be a plus Familiarity with Cisco UCM phone programming would be a plus Location: Initial training is onsite in Cleveland Ohio and also may have limited local travel between facilities. Remote work available after training. Schedule will be Monday-Friday 8AM-5PM EST.

We are seeking a Telecommunications Engineering Specialist, Senior to support our client at Oahu, HI(Partially remote). Please see below for the job description and desired qualifications; Responsibilities: This person will work on high-visibility or mission critical aspects of a given program and performs all functional duties independently. Major Duties and Responsibilities: Possess demonstrated computer/automation experience with a fundamental knowledge of LAN and WAN technologies and Internet protocols and Fiber Optics Networks (FON) Provide testing support for GENM-O programs based on hardware, software, firmware, and other media to deliver critical functionality to DoD users. The SME will be involved in vendor testing of systems including reviewing test plans, procedures, and reports; witnessing testing; developing test scenarios and scripts; and providing overall test support Perform Quality Assurance functions on behalf of the Government. Perform as a subject matter expert (SME) for network/transport systems, executing site surveys and assisting with planning and implementation of site preparation activities worldwide Research and recommend network and data communications hardware and software Provide documentation and project management support as well as technical expertise in matters of transport, installation and implementation for delivery of global network infrastructure Attend meetings, working groups, design reviews, and technology discussions which will need to be analyzed, filtered, and captured within architecture development initiatives. Develop, coordinate and deliver briefings, white papers, working papers, and technical analyses representing the position of GENM-O mission requirements. May oversee the efforts of less senior staff and/or be responsible for the efforts of all staff assigned to a specific job. Some travel can be expected. Travel will consist of trips both CONUS and OCONUS. Qualifications: Active Secret Clearance 8-10 years experience in requirements analysis, project planning, resource management, risk management, customer relationship management and strategic planning, quality assurance, enterprise-level systems deployment, and federal government security policies Knowledgeable of commercial and military standards and best practices applicable to Army communication sites Education/Certification: Bachelor's Degree in an Engineering or in a science related field; prefer Master's Degree in a science-related field Cisco certification of CCNP Security or IAT Level III (CASP+CE, CISA, CISSP, GCED, GCIH, CCSP)

Tier One Technologies is seeking a Telecommunications Specialist to provide technical support to various initiatives and projects such as WAN, LAN, VPN, Wiring LAN Infrastructures, and Wireless Environment to our US Government client. This hybrid Contract-to-Hire position will be located in Raleigh, NC. SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT. Responsibilities Administer multiple network service requests to vendors providing network services using advanced Telecom Expense Management software. Schedule and coordinate network service installations based on project specifications. Report and track daily tasks in Excel spreadsheets. Work on ServiceNow tickets. Perform data analysis, capture, and review of metrics, and provide management reports as requested. Manage extraction of data from ServiceNow to create next-day reports of outages. Coordinate new upgrades and enhancements. Execute the circuit implementation & disconnect lifecycle of assigned orders related to new installs, migrations, and disconnects. Responsible for the ordering, tracking, and overall coordination required for circuit installations. Support and work with vendors on the day-to-day activities of the WAN escalations and assist in answering vendor calls. Use provisioning tools to process customer service orders and activate service. Understand all allied vendors and systems and processes from order submission to completion & troubleshooting. Maintain a keen understanding of all vendors SLAs. Pro-actively communicate progress, critical timelines, and delays/obstacles to Project Managers and Management and seek opportunities to improve processes Work with the ServiceNow ticketing system and vendor ticket reporting to ensure vendors resolve issues on time and close the requests on time Qualifications Associate Degree and 3+ years of IT work experience; or an additional 2 years of work experience can be substituted for the degree. 3+ years of applicable network experience and support. Strong knowledge of SD-WAN, data circuits and network troubleshooting. Experience with ServiceNow. Proficiency with MS Office Suite, especially Excel and Teams Trouble shooting knowledge of router, switch and modem connections and setup. Remote connections using VPN, Putty and or SSH. Prior T2 network support experience is a plus. Strong customer service experience as you will be instrumental in establishing customer relationships. Must be flexible and willing to work on-call, overnights and weekends as needed. Excellent organizational and communication skills. Must be able to obtain Public Trust Clearance. All candidates must be a US Citizen or have permanent residence status (Green Card). Candidate must have lived in the United States for the past 5 years. Cannot have more than 6 months travel outside the United States within the last 5 years. Military Service excluded.

The Telecom Analyst is responsible for generating and processing billing invoices to several key internal and commercial teams. The position entails responsibility for the management of cloud/telecom costs, working with the vendors and clients to resolve any related issues. Key duties include invoice creation & management, cost allocation management, report development and analysis, and responding to customer requests. Responsibilities Analyze vendor invoices and create and process rebilled invoices, mapping billing rates, as well as identify discrepancies and opportunities for savings. Investigate telecom usage charges with the help of invoices and customer service representatives. Prepare and ensure that month-end activities are executed on a timely basis, i.e. Prepare system charge back department journals, do relevant bill/ledger reconciliations & Telco accruals, and work with Suppliers on ensuring current ageing debts are resolved. Prepare Monthly Reports as required. Resolve Telco and business group queries related to invoices and payments information on a timely basis. Run and analyze reports: AP and Accrual reports. Work with Clients and Internal Sakon representatives during US hours and chase vendors as required. Maintain a telecom inventory database (MACD: Move, Add, Change, Disconnection). In addition, you will be responsible for such other duties as Sakon may assign to you from time to time, i.e. review of invoice processing during stabilizations period, back-up function, business process improvement initiatives and ad-hoc projects. Skill and Experience Interpersonal skills to work effectively in a team environment. Proficiency in Microsoft Excel required. Working knowledge of Power Point and Word. Understanding of Telecom (primarily cloud service like AWS). Telecom Expense Management and/or Accounts Payable experience preferred Required Education Associate's Degree Oral and written communication skills, able to work effectively with employees both internal and external to the finance function. Effective time management and organization skills with a proven ability to multi-task Participates in the development of technical/business approaches and/or the recommendation of current system enhancements.

About Us AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future. AGE Solutions is seeking an experienced Senior Telecommunications Network Engineer who specializes in Local Area Networks (LAN) design and engineering. Candidate must have experience managing the evaluation and cost estimation of voice and data LAN services from telecommunications carriers, designing access and backbone networks using carrier services, and/ or managing the analysis and design of wireless voice and/or data networks. Responsibilities Include: Provides technical and administrative direction for personnel responsible for telecommunications network design, implementation, and operations tasks, including the review of work products for correctness, adherence to the design concept and to user standards and progress in accordance with schedules. Makes recommendations, if needed, for approval of major network installations. Prepares milestone status reports, and deliveries/presentations on network progress to colleagues, subordinates, and end user representatives. Analyzes and develops telecommunications networks supporting a wide range of capabilities, including voice, data, video, and/or wireless services. Develops designs and plans for installation and maintenance of telecommunications systems from project inception to conclusion. Analyzes the problem and the characteristics of the information to be transported. Defines the problem and develops system requirements and network specifications. Closely coordinates with other information system professionals to ensure proper implementation of network services. In conjunction with functional users, develops alternative solutions and backup plans. Required Skills, Qualifications and Experience: Experience: Five (5) years relevant experience. Experience, particularly on complex applications involving all phases of telecommunications network design, implementation, and analysis. Experience in analysis and design of voice networks, LAN data networks, wireless networks, and/or network management systems to support voice and data services. Experience in managing the evaluation and cost estimation of voice and data LAN services from telecommunications carriers, designing access and backbone networks using carrier services, or in managing the analysis and design of wireless voice or data networks (using private radio facilities or commercial services). Certifications: Must have and maintain a compliant DoD 8570 IAT Level II Certification, such as Security+CE. Must have and maintain a valid Computing Environment certification, such as Cisco Certified Network Professional (CCNP), Cisco Certified Wireless Professional (CCWP), or other relevant Telecommunication Engineer Senior Cisco certifications. Citizenship and Clearance: US Citizenship is required DoD Top Secret Clearance. Education: High School Diploma. Preferred Qualifications: DoD/DLA Experience. Work Environment and Physical Demand: Must be able to lift 30 -50lbs over your head. Must be able to bend and move around equipment racks. Must have a valid driver's license. Compensation: $90,000 - $110,000 This position is part of a pipeline for a future opportunity supporting a DoD customer. Employment is contingent upon contract award and government customer approval. AGE Solutions is actively engaging talent ahead of award and encourages both current incumbents and new candidates to express interest. At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally. 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it. Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact. 401(k) with Match: We match 3% of your contributions with immediate vesting. Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents. Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs. Parental Leave: 15 days of fully paid leave for new parents, because family matters. Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving. Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right. Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create. At AGE, you'll do work that matters, supported by a company that delivers for its people.

Security Clearance: Must possess an active Top Secret Clearance. Job Type - Proposal - Future Opportunities Who We Are Horizon Industries Limited (Horizon) is a dynamic IT and Management Consulting firm based in the Washington, DC area. Founded in 1996, Horizon Industries Limited (Horizon) has evolved into a company of highly qualified professionals that provides full-cycle IT consulting and Management support in both the private and public sectors. Horizon's culture is based on our core values, and we PRIDE ourselves on a diverse, employee, and family-centric approach. Key Responsibilities Experience in telecommunications network design and management. Must demonstrate the ability to work independently, or under only general direction, on requirements that are moderately complex to analyze, plan, program, and implement. Experience in analysis and design of voice networks, LAN data networks, wireless networks, and/or network management systems to support voice and data services. Analyzes and develops telecommunications networks supporting a wide range of capabilities, including voice, data, video, and/or wireless services. Develops designs and plans for the installation and maintenance of telecommunications systems from project inception to conclusion. Analyzes the problem and the characteristics of the information to be transported. Defines the problem and develops system requirements and network specifications. Closely coordinates with other information system professionals to ensure proper implementation of network services. In conjunction with functional users, develops alternative solutions and backup plans. In addition to the above, experience is particularly in complex applications involving all phases of telecommunications network design, implementation, and analysis. Experience in managing the above activities. Experience in managing the evaluation and cost estimation of voice and data LAN services from telecommunications carriers, designing access and backbone networks using carrier services, or managing the analysis and design of wireless voice or data networks (using private radio facilities or commercial services). Provides technical and administrative direction to personnel responsible for telecommunications network design, implementation, and operations tasks, including reviewing work products for correctness, adherence to the design concept, and user standards, and ensuring progress in accordance with schedules. Makes recommendations, if needed, for approval of major network installations. Prepares milestone status reports and deliveries/presentations on network progress to colleagues, subordinates, and end-user representatives. Minimum Requirements: Five (5) years of relevant experience IA Level certification: IAT-II (CompTIA Cybersecurity Analyst (CySA+) , Cisco Certified Network Associate (CCNA) Security, EC-Council Certified Network Defender (CND), Global Industrial Cyber Security Professional (GICSP), Global Information Assurance Certification (GIAC) Security Essentials (GSEC), Systems Security Certified Practitioner (SSCP), CompTIA Security+ CE, or any IAT III level certification is required Computing Environment: Cisco Certified Network Professional (CCNP), Cisco Certified Wireless Professional (CCWP), or other relevant Telecommunication Engineer Senior Cisco certifications Why you will love working with us/ Perks A comprehensive benefits package including healthcare (medical, dental, vision and disability) a 401k program where you are 100% vested from day one with an employer match after 90 days. an Educational Assistance program. a Student Loan Repayment Program Gym Reimbursement Program. Paid Time off Dynamics, passionate, multi-disciplinary team of creative minds to work with and many more. Horizon is an Equal Employment Opportunity employer, and it is our policy to consider all applicants for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. EOE/M/F/Vet/Disabled

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Mainframe Communication Server Analyst About your role: In this role you will be responsible for the installation, configuration, maintenance, and administration of TCP/IP, VTAM Unix System Services and portions of z/OS. You will also participate in Disaster Recovery exercises, support governance requirements and audits and work with capacity and performance teams in proactively addressing potential performance issues impacting service levels. What you'll do: Install and maintain Connect:Direct (NDM), MSM and InterTest Batch utilizing SMP/E Design and develop utilities (REXX) to streamline processes Support a redundant TCPIP network for a Parallel Sysplex by making use of Dynamic VIPA and Sysplex Distributor and HiperSockets Support non-shared USS file system in a Shared File system accessible by all LPARs within a Sysplex Support and diagnose AT-TLS configurations Troubleshoot started task abends utilizing IPCS Apply Ciphers and license certificates Resolving network connection issues utilizing packet traces Experience you'll need to have: 7+ years of experience with the z/OS mainframe communications experience 7+ years of experience with TCP/IP, DNS, DHCP, and possess a deep understanding of core networking protocols as well has hands on Cisco routers and switches 7+ years of experience configuring and managing secure data transmissions with firewalls and VPNs 7+ years of experience with JCL, UNIX Shell, IBM system utilities, and network monitoring tools Bachelor's degree in a related field or an equivalent combination of education, military, and work experience Experience that would be great to have: Cloud networking familiarity with hybrid cloud environments and Z integration Experience in the financial services industry or other highly regulated industries How you'll work: This role requires being on-call during non-standard and/or overnight hours on a rotational basis This role requires use of a computer and audio equipment Must meet requirements to obtain & maintain 2C & 6C GOVT Clearance / Certifications #zOS #IBM #WeAreMainframe #SystemsProgramming #L1-CD1 #VTAM #MainframeExperts Salary Range $110,000.00 - $186,000.00 These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact *******************. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

(Jobs in Mad Requirement id 156650 Job title Analyst Skills required NIST, Cyber Security, Framework, SIEM TIME MANAGEMENT Communication Skill Open Date 14-Jan-2026 Close Date Job type Contract Duration 5 Months Compensation DOE Status requirement --- Job interview type --- Email Recruiter:coolsoft Job Description Analyst: NIST, Cyber Security, Framework, SIEM TIME MANAGEMENT Communication Skill Start date : 02/09/2026 End Date : 06/30/2026 Submission deadline : 1/16/2026 4:00:00 PM Client Info : DOC Note: * Interview Process: Teams Call with video and audio. * Duration: June 30, 2026 with possibility of extension. * Hybrid Remote: Remote daily work with the ability to report to Madison Office for training or when required for emergency situations. Must be a WI resident. No relocation allowed. Position will be 100% remote after training. Description : Under the general supervision of the GRC Manager, this position serves as a Security Analyst responsible for supporting a wide range of cybersecurity functions .Core responsibilities include detecting, analyzing, and responding to cybersecurity threats, participating in forensic investigations, and contributing to ongoing vulnerability management efforts. The role may also include supporting cloud security initiatives, assisting with tabletop exercises, and developing security response procedures. This position may be assigned to focus areas such as incident response, phishing mitigation, threat detection, security awareness, vulnerability scanning, or forensic analysis, depending on organizational needs. The analyst will represent the client Information Security Section (ISS) team in technical discussions, project work, and collaborative efforts to improve clientss cybersecurity posture. The position requires strong communication and problem-solving skills, the ability to work independently on complex tasks, and a commitment to upholding the security and privacy standards.Clients and collaborators include information technology (IT) staff, application developers, infrastructure teams, business units, vendor, and external governmental partners. The work environment is dynamic, requiring adaptability, initiative, and a proactive mindset. This position shall comply with the Departments administrative rules and the agencys policies and procedures including those related to the Departments overall Reentry philosophy of using evidence-based strategies, practices and programs which target an offenders individual criminogenic needs and risk level. KNOWLEDGE, SKILLS AND ABILITIES 1. Proficiency in triaging and analyzing cybersecurity alerts using enterprise technologies and tools. 2. Strong knowledge of threat detection, incident response, and log analysis techniques. 3. Experience conducting forensic investigations and supporting HR/legal requests through structured evidence collection. 4. Familiarity with phishing mitigation strategies and email threat analysis. 5. Understanding of modern identity protection concepts, including multifactor authentication, conditional access, and least privilege. 6. Working knowledge of vulnerability management practices, technologies, and tools. 7. Ability to analyze threat intelligence and apply it to strengthen detection and response mechanisms. 8. Experience with cloud security principles, including shared responsibility models and secure configurations. 9. Understanding of NIST Cybersecurity Framework, NIST RMF, and other common security standards. 10. Knowledge of risk assessment methods and the ability to evaluate proposed technologies for security implications. 11. Capability to tune and optimize SIEM rules and detection logic to reduce noise and improve fidelity. 12. Excellent technical writing and documentation skills, including incident reports and playbook development. 13. Ability to collaborate with cross-functional teams, including DOA/DET, infrastructure, and development staff. 14. Effective time management and task prioritization skills in a high-urgency environment. 15. Demonstrated ability to adapt to emerging threats, technologies, and evolving operational needs. 16. Strong interpersona Call************ Ext 100for more details. Please provide Requirement id: 156650 while calling. EOE Protected Veterans/Disability

This job opportunity is available at ANY location in the United States. Ideally, selected candidates will be near a JACOBS U.S. based office, but we intend to hire the "best" candidates. At Jacobs, we're transforming intangible ideas into innovative solutions designing the future - today. If you are someone who thrives in a fast-paced, collaborative work environment and who also enjoys working closely with clients in the Data Center market, this opportunity is for you! At Jacobs our Senior Telecommunications Engineers work on various projects as assigned by a Department Manager or Lead Engineer. This position will play a role in the entire design process including but not limited to: * preliminary assessments * concept creation * internal and external problem resolution * drawing and specification production * customer and vendor accessibility. * Being the EoR for designs. * Providing Coverage for Project leads. * Depending on bandwidth, this person may also lead projects. The Senior Telecommunications Engineer may work on several concurrent projects and will be responsible to ensure that projects are completed on time. As a Senior Telecommunications Engineer, you'll provide technical design leadership of systems for data center buildings which include structured cabling systems, wireless, audio visual, and other low voltage systems. Additionally, the Senior Telecommunications Engineer will mentor other telecom team members. Responsibilities include: * leading the BIM designers in preparation of engineering drawings * DIV 27 specification creation, or modification. * conduct site visits * review technical documents * You will also learn from more senior team leaders and will be mentored. * Managing the relationship with internal and external stakeholders. * Sign and Seal telecommunications design packages. * Mentoring other team members * Working with the lead engineer and/or department manager to identify processes to make the department run more efficiently. * Electrical Engineering or Communication Engineering bachelor's degree from an ABET accredited college. * Minimum 8 years' experience actively designing or leading designs for Telecommunications structured cabling systems. * Thorough knowledge of ANSI/TIA and BICSI standards * Thorough knowledge of NFPA 70 and how it applies to telecommunications structured cabling systems. * Proficiency with Bluebeam. * Self-motivation to coordinate with other disciplines, project managers and clients. * Excellent project management skills. * Familiarity with responding to RFP's * Experience in providing Quality Assurance and checking of telecommunications systems designed by others * Experience with start-up and commissioning of telecommunications systems * Experienced in creating a budget for a project. * Experienced in creating and maintaining a project schedule * Experienced in identifying and mitigating company risk * PE license and the ability to obtain multiple PE licenses is Required. Ideally, You'll Also Have: * 4 years Telecommunications design experience in Data Centers * Experience working on other low voltages systems which include: * Security * Audio/Visual * Wireless * Working knowledge of Revit and Navisworks design software platforms * Knowledge of telecom infrastructure for controls systems, and security systems. * Thorough Knowledge of CSI or AIA specification writing procedures. * Credential as an RCDD Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.

Third Federal is a leading lender of conventional home mortgages lending in 27 states, plus the District of Columbia, with retail branch offices in Ohio and Florida. Our mission is to help people achieve the dream of home ownership and financial security while creating value for our customers, our communities, our associates, and our stockholders. Our value system of love (concern for others), trust, respect, a commitment to excellence, and fun is at the heart of our commitment to our mission, and just as importantly, to our company culture. Through this, we help people find the loan or savings product that makes sense for them. At Third Federal, you will find strength and stability in your career. In our nearly 90-year history, we have never had layoffs, and have one of the lowest annual turnover rates at 6% (versus an industry average of nearly 19%). We have been certified as a 'Great Place to Work' multiple times in the last decade alone, and have been recognized with several additional workplace awards and recognitions. Because Third Federal associates are the foundation of our success, we take a genuine interest in each of them - from their professional development to their health and wellness. Role Summary Third Federal Savings & Loan Association is seeking a Senior Telecom Engineer / Administrator with strong technical expertise, excellent customer service skills, and a desire to grow in a collaborative team environment. This role is critical for ensuring the health, security, and performance of our telecommunications systems. Responsibilities * System Monitoring & Maintenance: * Perform daily health and security checks, log reviews, and backups for Avaya IP Office, ACR, Voicemail Pro, and related peripherals * Call Center Support: * Partner with Call Center Management to design, implement, and optimize applications such as ACD * Monitor ACD performance and generate reports for efficiency improvements * Vendor Collaboration: * Coordinate with external vendors on complex projects, including installations, upgrades, and maintenance of voice and data networks (SIP, LAN/WAN) * Maintain working knowledge of local, interstate carrier offerings and SIP trunking * Departmental Consultation: * Meet with department managers to assess telecom and IS service needs, conduct site surveys, and provide recommendations * User Setup & Support: * Handle new employee setups, adds/moves/changes for physical equipment and software * Provide remote and/or onsite support for relocation of branches and branch systems Requirements * Hands-on experience with Avaya systems, ACR (Xima), and call routing * Knowledge of placing Telco orders and billing reviews * Strong background in voice and data cabling installation and troubleshooting * Solid understanding of TCP/IP services and routing protocols, exposure to Juniper OS (Junos), DNS and DHCP in Microsoft environments is a plus * Proficiency with Windows OS, Linux, Outlook, and Microsoft Office Suite * Excellent analytical, problem-solving, and multitasking skills * Outstanding customer service and communication abilities (verbal and written) * Team-oriented mindset with a proactive approach to projects * High levels of initiative and dedication * Ability to travel occasionally and work after hours as needed * Experience with SIP trunking and unified communications preferred * Familiarity with compliance and security best practices for telecom systems preferred Third Federal Perks & Benefits * Competitive compensation packages * Medical, dental, vision, and more * 401k match * 11 Bank Holidays + vacation/sick time * Stock Ownership Allocation * Exceptional culture and value system * Strong work/life balance * Growth opportunities * Mortgage Discount Program * Education Reimbursement Program Our anticipated pay range for this position is $80,000 - $100,000 annually. At Third Federal, we're committed to transparency throughout the hiring process. The pay range listed is based on relevant market data, role responsibilities, and skills required for the position. Individual pay will be thoughtfully determined by a candidate's qualifications, experience, and other relevant factors. Third Federal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.

Job Description: Voice Data Communication Engineer Complete Description: As part of the Client technology team, this position is responsible for providing support to internal and remote users by installing, configuring, and upgrading Client telecommunication products, including Avaya, CISCO, Aspect Unified Communication, Webex Audio\Video conferencing, VoiP, SIP, analog lines, eFax, and mobile devices. Serve as the first point of contact for customers seeking Telecom related technical assistance over the phone or email Monitoring and maintaining of Client Voice Network and reporting issues to Telecom ISP/Cloud Hosting Vendor using remedy Portal ticketing system. Work with Telecommunications Partner (Aspect) on upgrades and patch management of voice products. Managing Helpdesk Tickets of Telecom related issues using Zendesk. Configuring new hires user profiles for Voicemail and Display name change on desk phones in timely manner Update Equipment Inventory documentation of the telephony infrastructure and Voice network infrastructure. Maintain Voice network cabling closets and cable location inventory. Perform technology refreshes, mobile devices iOS update in accordance with Client AirWatch policy Ability to document work activities into meaningful incidents or tasks in the Zendesk system. Performs all duties in accordance with Client policies and procedures Maintain inventories of all Client Telecom assets using the FCMS inventory and Verizon Portal to secure assets Participate in the development of the documentation of Telecom infrastructure and practices by providing written and/or verbal communications to effectively maintain a resource of standard practices. Participate in meetings as required and directed to insure clear communication within IT Operations. Install and move assets as required according to Client IT Operation processes. Responsibilities: Provides technical direction and engineering knowledge for communications activities including planning, designing, developing, testing, installing and maintaining large communications networks. Ensures that adequate and appropriate planning is provided to direct building architects and planners in building communications spaces and media pathways meet industry standards. Develops, operates, and maintains voice, wireless, video, and data communications systems. Provides complex engineering or analytical tasks and activities associated with one or more technical areas within the communications function. Qualifications: 1-5 years of experience developing, operating and maintaining voice, wireless video, and data comm. Systems 1-5 years of experience providing direction for communications activities related to large comm. networks Troubleshoot daily telecom related issues in the areas of desk phones, call center applications, mobile devices, and data \ voice ports Proven experience with telecom system PBX\ACD\UIP Proven experience in asset management in the areas of hardware and software Good technical understanding of network, telecommunications, and mobile devices Proven experience with Call Center Environment Education: Bachelors degree in IT or related field or equivalent experience Skills Matrix 1-5 years of experience developing, operating and maintaining voice, wireless video, and data comm. Systems 1-5 years of experience providing direction for communications activities related to large comm. Networks Bachelors degree in IT or related field or equivalent experience Flexible work from home options available.

Acumen Technology is looking for confident and passionate NOC Analyst to join our team. We want IT professionals that understand that the client's experience is as important as knowing the right buttons to press, and that you can have fun while you work. Based out of the Music City, Nashville, TN, Acumen Technology is a leading IT Managed Services Provider focusing on financial institutions, healthcare, and other industries that are serious about security and doing IT right. Being a member of our team means weekly in-office lunches, awesome company events, a comprehensive benefits package, and, most importantly, training in the ability to hold conversations using nothing but GIFs. Main Responsibilities: Client Backup Checks. Review and verify the success of scheduled backups across multiple platforms and clients. Alerts Triage. Review and troubleshoot any automated alerts that generate from our systems on a daily basis. Service Tickets. Triage and troubleshoot tickets assigned to the team. Escalate to higher tier resources as needed Additional Responsibilities: Disaster Recovery Tests. Deploy and document virtual environments for clients in the cloud, utilizing their backup solution to perform the tests. New Client Onboardings. Assist with new clients as they are onboarded into Acumen's systems. Manage the monitoring, management, and security tools and technologies that Acumen uses across our clients. Seek to improve monitoring capabilities with existing tools and finding new solutions Track time and details on appropriate service tickets as work is performed Client Communication Supports our core values and commit to always improving. Have fun working. Be serious about mastering technology. Maintain business efficiencies through detailed documentation, time keeping, communication, and an eye on the metrics. Be in the Middle, TN area or willing to relocate. Work From Home/In Office: Acumen Technology is a hybrid workplace, and we support a work from home environment some days. We provide all the technology you'll need for a comfortable work from home office. We also have in-office days because we love the collaboration and comradery that comes from group interaction. Acumen's Commitment to our Employees: We will do everything we can to aid your growth in the IT field, while having fun along the way. Wherever life takes you, we want Acumen to have helped you get there. Requirements We are a hybrid work environment. Applicants should be located in or around the Nashville area for those days that we are in the office Intermediate understanding of operating systems, business applications, printing systems, and network systems. Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care. Ability to multi-task and adapt to changes quickly. Technical awareness: ability to match resources to technical issues appropriately. Understanding of support tools, techniques, and how technology is used to provide services. Typing skills to ensure quick and accurate entry of service request details. Self-motivated with the ability to work in a fast moving environment.. Must be able to lift up to 50 pounds and be able to be on your feet for extended periods of time Benefits 45,000-52,000 based on experience Hybrid workplace 100% employer paid health insurance (medical and dental) Mileage and phone reimbursement Fun working environment and culture 401k with a maximum 4% match. Acumen Technology Core Values: Intentional Everything Deliver with Confidence & Passion I've Got Your Back Adapt & Overcome

Lead Telecommunications Engineer, Hybrid, Technology & Digital, FT, 09A-5:30P-153909Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors.What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact - because when it comes to caring for people, we're all in. Description Achieves maximum availability of the BHS Network Based Telecommunications Voice systems through effective installation & maintenance of the equipment throughout the facilities. Assist network engineering staff in planning telecom infrastructure capacity build out and network optimization projects. Provide Voice capacity analysis to BHSF IT Product lines & external clients. Recommend, specify & implement technology solutions along with participation as a team member in Project implementations. Compilation & analysis of Network-Based statistical data into statistical reports for capacity planning. Assist the Director of Network / Telecommunication Manager with vendor contracts. Ability to design LAN/WAN Network-Based Voice solutions based on standard system design methodologies. Ability to perform advanced Network-Based Voice System Management functions. Provides technical support as needed, to assist in resolving network-Based & stand alone Voice specific problems: Handsets, hardware, software, Call routing response time problems. Ability to provide basic network administrative functions & application support on supported systems. Provide support & mentoring for the lower tier Voice-Network Engineers. Adherence to BHSF IT methodologies & standards i.e. project methodology & technology standards. Estimated salary range for this position is $85901.44 - $111671.87 / year depending on experience.Qualifications Degrees:Bachelors.Additional Qualifications:Bachelors degree or relevant work experience.5+years' work experience and advanced knowledge of Cisco CUBE troubleshooting and configuration5+year's work experience and advanced knowledge of Oracle eSBC/ECB is a major plus or substitute for CUBE experience5+years' work experience and advanced knowledge of Cisco Unified Communications Manager call control and routing3+ years' work experience with Microsoft Teams Calling over Direct Routing and configuration of shared line resource accounts Troubleshooting SIP messaging Understanding and configuration of cloud contact centers Project management with the ability to lead projects independently Mentoring of junior engineers Management of service tickets queues Customer service centric attitude and work ethic Cisco CUCM admin, ACD training, basic network knowledge.Advanced design, installation & support exper with telecommunications equipment & contact center platforms with scripting.Desirable configuration & installation exper with Cisco products required to perform routine & fault isolation of digital telecommunications equipment (Fiber optic transmission, multiplexes, digital cross-connect,& channel bank equipment).Perform routine fault isolation testing of DS1,DS3,ISDN,VOIP & SIP comm facilities. routers, concentrators, etc.5 years experience with PBX , Voicemail, ACD admin & lead dial peer design on voice routers.Experience with carrier circuit provisioning, troubleshooting, fiber optics, project management.Certifications on supported equipment.In depth knowledge of protocols & interfaces i. TCP/IP, SIP, QOS (Layer.2 & 3), Ethernet, RS232, DHCP.Advanced knowledge of network mgmt, multi-protocol troubleshooting, optimization & troubleshooting.Knowledge of OSes: Linux/UNIX, Netware, DOS, & Windows.Ability to act as a project/operational leader on large projects or high severity issues.Knowledge of healthcare environment & programming skills desired.Strong verbal/written communication, Documentation & inventory, Organizational, & analytical skills.Minimum Required Experience: 10 YearsJob TechnologyPrimary Location Coral GablesOrganization CorporateSchedule Full-time Job Posting Oct 13, 2025, 9:30:00 AMUnposting Date OngoingEOE, including disability/vets