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Become A Senior Teller

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Working As A Senior Teller

  • Interacting With Computers
  • Getting Information
  • Evaluating Information to Determine Compliance with Standards
  • Performing for or Working Directly with the Public
  • Identifying Objects, Actions, and Events
  • Deal with People

  • Unpleasant/Angry People

  • Repetitive

  • $37,000

    Average Salary

What Does A Senior Teller Do

Tellers are responsible for accurately processing routine transactions at a bank. These transactions include cashing checks, depositing money, and collecting loan payments.

Duties

Tellers typically do the following:

  • Count the cash in their drawer at the start of their shift
  • Accept checks, cash, and other forms of payment from customers
  • Answer questions from customers about their accounts
  • Prepare specialized types of funds, such as traveler’s checks, savings bonds, and money orders
  • Exchange dollars for foreign currency
  • Order bank cards and checks for customers
  • Record all transactions electronically throughout their shift
  • Count the cash in their drawer at the end of their shift and make sure the amounts balance

Tellers are responsible for the safe and accurate handling of the money they process. When cashing a check, they must verify the customer’s identity and make sure that the account has enough money to cover the transaction. When counting cash, tellers must be careful not to make errors. If a customer is interested in financial products or services, such as certificates of deposits (CDs) and loans, tellers explain the products and services offered by the bank and refer the customer to the appropriate personnel.

In most banks, tellers record account changes using computers that give them easy access to the customer’s financial information. Tellers also can use this information when recommending a new product or service.

Head tellers manage teller operations. Besides doing the same tasks as those done by other tellers, they perform some managerial duties, such as setting work schedules or helping less experienced tellers. Because of their experience, head tellers may deal with difficult customer problems, such as errors in customer accounts. Head tellers also go to the vault (where larger amounts of money are kept) and ensure that other tellers have enough cash to cover their shift.

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How To Become A Senior Teller

Most tellers have a high school diploma and receive about 1 month of on-the-job training. Some banks do background checks before hiring a new teller.

Education

Tellers usually need a high school diploma or equivalent. Some tellers may take some college courses, but a degree is rarely required for a job applicant to be hired. 

Training

New tellers usually receive brief on-the-job training, typically lasting about 1 month. Normally, a head teller or another experienced teller trains them. During this training, tellers learn how to balance cash drawers and verify signatures. They also learn the computer software that their bank uses and the financial products and services the bank offers.

Advancement

Experienced tellers can advance within their bank. They can become head tellers or move to other supervisory positions. Some tellers can advance to other occupations, such as loan officer. They can also move to sales positions.

Important Qualities

Customer-service skills. Tellers spend their day interacting with bank customers. They must be friendly, helpful, and patient. They must be able to understand customer needs and explain service options to their customers.

Detail oriented. Tellers must be sure not to make errors when dealing with customers’ money. 

Math skills. Because they count and handle large amounts of money, tellers must be good at arithmetic.

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Senior Teller Career Paths

Senior Teller
Assistant Manager Account Manager
Senior Account Manager
7 Yearsyrs
Assistant Manager Manager Vice President
Vice President And Manager
10 Yearsyrs
Assistant Manager Branch Manager
Manager, Assistant Vice President
7 Yearsyrs
Teller Supervisor Assistant Branch Manager Office Manager
Accountant And Office Manager
6 Yearsyrs
Teller Supervisor Assistant Branch Manager Store Manager
Center Manager
6 Yearsyrs
Teller Supervisor Assistant Branch Manager Branch Manager
Relationship Manager
6 Yearsyrs
Lead Teller Service Manager Office Manager
Accounts Payable Manager
7 Yearsyrs
Lead Teller Service Manager Account Manager
Client Services Manager
7 Yearsyrs
Lead Teller Service Manager Project Manager
Portfolio Manager
7 Yearsyrs
Operation Supervisor Assistant Store Manager Assistant Property Manager
Assistant Community Manager
5 Yearsyrs
Office Manager Account Manager Relationship Manager
Business Relationship Manager
9 Yearsyrs
Manager Operations Manager Operations Director
Assistant Vice President Operations
8 Yearsyrs
Senior Personal Banker Banking Center Manager
Finance Center Manager
6 Yearsyrs
Senior Personal Banker
Banking Center Manager
5 Yearsyrs
Operation Supervisor Supervisor Assistant Store Manager
Credit Manager
5 Yearsyrs
Team Leader Platoon Sergeant
Operations Officer
5 Yearsyrs
Banking Center Manager
Bank Manager
5 Yearsyrs
Operation Supervisor Assistant Manager Of Operations
Branch Operations Manager
6 Yearsyrs
Branch Manager Recruitment Manager Human Resources Recruiter/Manager
Staffing Manager
5 Yearsyrs
Branch Service Manager
7 Yearsyrs
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Do you work as a Senior Teller?

Help others decide if this is a good career for them

Average Length of Employment
Senior Teller 4.0 years
Teller Manager 4.0 years
Teller Supervisor 3.9 years
Head Teller 3.9 years
Collection Teller 3.7 years
Exchange Teller 3.3 years
Receiving Teller 3.3 years
Vault Teller 3.0 years
Commercial Teller 2.9 years
Lead Teller 2.8 years
Utility Teller 2.7 years
Roving Teller 2.5 years
Drive-In Teller 2.4 years
Teller 2.1 years
Bank Teller 2.1 years
Float Teller 1.5 years
Top Careers Before Senior Teller
Teller 28.3%
Cashier 11.6%
Manager 2.7%
Internship 2.2%
Server 1.7%
Top Careers After Senior Teller
Teller 14.6%
Cashier 5.5%

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Top Skills for A Senior Teller

  1. Customer Service
  2. New Tellers
  3. ATM
You can check out examples of real life uses of top skills on resumes here:
  • Process transaction accurately and efficiently and performs customer service functions to contribute to the retention of Company Business.
  • Processed all daily business transactions * Responsible for shipping/receiving monies * Generated daily teller reports * Trained new tellers as needed
  • Maintain and service the branch ATM, includes: maintaining appropriate cash levels, weekly balancing, and maintenance.
  • Processed customer financial transactions with assigned limits and established guidelines.
  • Delivered exceptional customer service while handling transactions and making referrals on bank products.

Senior Teller Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 10,967 Senior Teller resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Senior Teller Resume

View Resume Examples

Senior Teller Demographics

Gender

Female

72.2%

Male

19.9%

Unknown

7.9%
Ethnicity

White

55.7%

Hispanic or Latino

20.9%

Black or African American

11.0%

Asian

8.3%

Unknown

4.0%
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Foreign Languages Spoken

Spanish

65.5%

Russian

3.8%

Hindi

3.5%

French

3.1%

Portuguese

3.1%

Armenian

2.6%

Vietnamese

2.4%

Tagalog

2.4%

Urdu

2.4%

Arabic

2.1%

Chinese

1.4%

Polish

1.2%

Japanese

1.0%

German

1.0%

Mandarin

0.9%

Korean

0.9%

Cantonese

0.9%

Gujarati

0.7%

Italian

0.7%

Dari

0.5%
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Senior Teller Education

Schools

University of Phoenix

26.2%

Strayer University

6.8%

Florida International University

5.1%

University of Houston

5.0%

Kaplan University

4.5%

Southern New Hampshire University

4.1%

University of North Texas

4.1%

San Francisco State University

3.9%

Liberty University

3.9%

Miami Dade College

3.8%

University of Maryland - University College

3.8%

Northeastern Illinois University

3.6%

San Jose State University

3.6%

California State University - Northridge

3.3%

California State University - Fullerton

3.3%

DePaul University

3.1%

Ashford University

3.1%

California State University - Los Angeles

3.0%

Northern Virginia Community College

3.0%

The Academy

2.9%
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Majors

Business

33.4%

Accounting

12.8%

Finance

8.0%

Psychology

5.2%

Criminal Justice

4.3%

Health Care Administration

3.8%

General Studies

3.8%

Liberal Arts

3.0%

Human Resources Management

3.0%

Communication

2.8%

Management

2.8%

Marketing

2.8%

Nursing

2.5%

Medical Assisting Services

2.3%

English

2.0%

Sociology

1.7%

Education

1.6%

Political Science

1.5%

Economics

1.4%

History

1.4%
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Degrees

Bachelors

40.1%

Other

28.3%

Associate

15.9%

Masters

8.7%

Certificate

4.2%

Diploma

1.9%

License

0.5%

Doctorate

0.4%
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Top Senior Teller Employers

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