Senior Vice President Portfolio Operations
Senior vice president job in Irvine, CA
Endeavor Agency (************ CRE.com) is a commercial real estate talent agency providing high-touch recruitment services throughout California and major western US cities. Endeavor has engaged with a dynamic, privately held commercial real estate association management company seeking a Senior Vice President to join their team in Irvine, CA.
Job Responsibilities:
The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned to every duty.
People:
Engaged executive presence with team in scope of role
Build strong relationships of trust with internal (i.e., peers and support teams) team.
Maintains a positive, cohesive work environment to attract and retain top level leaders throughout the organization.
Build a highly functioning team of leaders through performance management, succession planning, coaching, mentoring, and leading by example.
Ability to clearly communicate, motivate and inspire others to reach company vision.
Growth and Strategy
Positively contribute to sales and EBITDA goals
Provide overall executive leadership and strategic direction for the Commercial Management Division. This includes frequent interaction with association managers, business leaders, existing clients, prospective new clients, and company leaders.
Responsible for annual business plan - driving financial performance to achieve targeted performance margins as identified in business plan.
Provides year-end input to corporate budget and in particular, to those line items within area of responsibility.
Maintain client retention goals as outlined in business plan.
Develop and implement strategies that promote the organization's mission, core values and global service standards.
Identify client opportunities with new and existing clients. In partnership with Business Development and Marketing, support and participate in client presentations that lead to generating new business.
Drive business improvement and compliance through new or enhanced technology/processes.
Operations:
Follows regional and/or national policies and operational protocols.
Implement best practices, innovation, creative thinking, and employment of business practices throughout the company.
In a growing and evolving culture of change, lead and participate as an Executive Sponsor for Regional or National initiatives.
Manage and direct regional leaders (Vice Presidents, Regional Managers, and Support Teams) to ensure the company's operational priorities are aligned with the company policy, legal guidelines and long-term goals of growth.
Education & Experience:
Must possess a college degree; or equivalent industry experience.• Preferred to possess a licensed California Real Estate Broker; may need to obtain additional licenses for other regions in which MarWest performs third party property management
Has a minimum of 5 years' experience in an executive leadership role within commercial property management and preferably within the niche of commercial association management
5+ years of proven leadership skills and ability to lead large teams at an executive level or greater.
VP of Operations - 247205
Senior vice president job in Chino, CA
A healthcare organization is seeking an experienced and hands-on VP of Operations to lead operations, compliance, and network development. This role is ideal for a leader with strong operational and regulatory expertise in managed care, including familiarity with DMHC, CMS, and delegated oversight requirements. The COO will play a critical role in guiding the organization from regulatory readiness to sustained operational excellence.
Key Responsibilities
Operational Leadership & Strategy
Oversee daily operations including claims, member services, enrollment, provider relations, and delegation oversight.
Lead operational readiness activities for DMHC and CMS approvals, ensuring compliance with all regulatory filings and standards.
Develop and implement operational policies, procedures, and performance metrics to ensure efficiency and service quality.
Collaborate with shared service teams such as finance, IT, HR, and compliance to streamline processes and optimize resources.
Network & Market Development
Build and manage a provider network that meets regulatory adequacy standards and supports value-based care models.
Negotiate and manage contracts with hospitals, physician groups, and ancillary providers.
Foster collaborative relationships with provider groups, IPAs, MSOs, and community partners.
Compliance & Quality Management
Partner with compliance leadership to ensure operational adherence to DMHC and CMS regulations.
Lead audit readiness, encounter data accuracy, and oversight of delegated entities.
Support quality initiatives, including HEDIS, CAHPS, and STARs programs, to enhance plan performance.
Financial & Administrative Oversight
Work with finance leadership to monitor budgets, fiscal soundness (TNE), and vendor performance.
Identify opportunities to improve administrative efficiency and control costs.
People & Culture
Build and mentor a collaborative and high-performing operations team.
Foster a culture of accountability, transparency, and service excellence.
Qualifications
Medicare Advantage experience and Operations leadership in Member Services, A&G, Enrollment, and Compliance required.
Master's degree in Healthcare Administration, Business, or related field preferred.
12-15 years of experience in healthcare or managed care operations, including at least 7 years in a senior leadership role.
Strong understanding of DMHC licensing, CMS contracting, and delegated oversight models.
Proven ability to lead organizations through growth, start-up, or turnaround phases.
Excellent analytical, financial, and problem-solving skills.
Hands-on leadership style with the ability to balance strategic planning and daily execution.
Pay: $250 - $325K in total comp, includes salary and bonuses
VP of Merchandising & Design
Senior vice president job in Oceanside, CA
FutureStitch is a fully-vertical circular manufacturer that believes business should be a force for good. We are the creators behind some of the world's most beloved sock and circular-knit products, including those for Stance, New Balance, the NBA, and MLB. What sets us apart is our relentless pursuit of innovation-from our lab at MIT to our Oceanside factory that employs second-chance hires, FutureStitch is recognized as one of the most advanced knitting manufacturers in the world.
In 2026, FutureStitch will launch a global base layer collection for New Balance and unveil two groundbreaking brands: SECONDS and CONTACT.
SECONDS is a regenerative design collective built on the power of second chances-for both people and the planet. We transform waste into feedstock through advanced recycling and circular manufacturing technologies, creating apparel and accessories that merge craftsmanship, performance, and sustainability. Our global network of creative directors from high fashion and visionary technologists collaborates across multiple categories to build systems of renewal-products that don't just look good but do good, redefining how beauty and utility emerge from what was once discarded.
CONTACT is a high-performance brand that partners with the world's best athletes to engineer bespoke products made in the USA. Designed at the intersection of sport science, innovation, and craftsmanship, CONTACT creates gear that responds to the unique needs of elite performers-where every fiber, stitch, and finish is tuned for precision. By fusing athlete insight with cutting-edge material technology, CONTACT delivers products that push the limits of performance and redefine what Made in America means in sport.
FutureStitch is a flat, high-performance organization where every individual is empowered to lead and embody our core values of Mastery, Adaptability, Gratitude, Inclusivity, and Curiosity (MAGIC).
Mission
The VP of Merchandising & Design will lead the creation and execution of FutureStitch's and New Balance's first-layer ecosystem, encompassing socks, underwear, tights, skull caps, gloves, and undershirts. This leader will also oversee the design and merchandising direction for SECONDS and CONTACT, in first layer, apparel, and footwear, building a cross-brand architecture that bridges sustainability, style, and performance.
This role is both strategic and hands-on-uniting merchandising excellence, design vision, and textile innovation. The VP will guide the development of a holistic product system that elevates comfort, performance, and aesthetic across categories. Collaborating closely with FutureStitch's manufacturing engine, global creative directors, and athlete partners, this leader will bring three interconnected brands to life.
By 2026, the first FutureStitch x New Balance base layer collection will be complete and ready for global market introduction. In parallel, SECONDS will launch its first regenerative apparel line in collaboration with top designers and technologists worldwide, while CONTACT will debut performance gear co-created with elite athletes. By 2027, this leader will have established FutureStitchas the global benchmark for sustainable innovation, technical craftsmanship, and Made-in-USA performance excellence.
Key Characteristics
• Visionary in seeing apparel systems as integrated ecosystems that unlock comfort, utility, and style
• Hands-on operator with mastery of materials, construction, and fit
• Fluent in textile innovation, circular design, and technical performance
• Deep cultural and athlete awareness, creating resonance across sport and fashion
• Collaborative builder who thrives in multidisciplinary, global environments
• Creative executor who meets timelines with precision and purpose
Roles & Responsibilities
FutureStitch x New Balance
Lead the architecture and execution of a comprehensive first-layer system integrating FutureStitch technologies. Partner with product development and R&D to bring performance innovations to life. Translate athlete and consumer insights into powerful merchandising strategies and design briefs. Maintain a balanced merchandising calendar that merges creativity with operational excellence. Ensure aesthetic and functional unity across all first-layer categories. Collaborate with New Balance design teams to align storytelling and performance vision, and work with brand partners such as Stance, Burton, and Vuori on shared innovation projects.
SECONDS
Direct the design and merchandising vision across apparel, accessories, and multi-category collaborations. Develop regenerative product systems that utilize waste materials as circular inputs, turning byproduct into art and function. Manage a global creative network of fashion directors and technologists to build collections rooted in sustainability and craftsmanship. Create a unified launch cadence that connects global culture with environmental purpose. Partner with external sustainability leaders and design institutions to push the boundaries of what circular manufacturing can achieve.
CONTACT
Lead the end-to-end development of CONTACT's performance collection, from concept to retail introduction. Collaborate with elite athletes and sport scientists to design products that meet the highest standards of performance and comfort. Oversee U.S.-based manufacturing operations to enable rapid customization and precision. Develop the merchandising narrative that connects athlete insight, technology, and craftsmanship. Guide partnerships with sports leagues, teams, and performance organizations to establish CONTACT as the gold standard for Made-in-USA innovation.
Key Outcomes
• Q1 2026: FS x NB first-layer collection finalized; SECONDS product prototypes complete.
• Q2 2026: CONTACT athlete testing phase underway; SECONDS brand content finalized.
• Q3 2026: CONTACT production ready; SECONDS distribution partnerships secured.
• Q4 2026: Global SECONDS launch; CONTACT debut to select retailers.
• Q1 2027: FS x NB and CONTACT global market launches executed.
• Q4 2027: FutureStitch ecosystem of brands established as the global standard for performance, sustainability, and social innovation.
Performance Measurements
• Timely delivery of design and commercialization milestones
• Athlete and partner validation scores for comfort, performance, and sustainability
• Retail and consumer adoption rates across product categories
• Integration of FutureStitch innovation into multiple brand ecosystems
• Partner and collaborator satisfaction metrics across all verticals
• Profitability and growth contribution of each new product category
Experience & Skills
• 10-15 years of experience in merchandising, design, or product creation across performance, intimates, or high-fashion apparel
• Proven record of building multi-category global collections from concept to market launch
• Expertise in textile technology, knitting, circular systems, and sustainable innovation
• Experience working with athletes, designers, and creative collaborators
• Strong grasp of merchandising calendars, pricing, and commercialization strategies
• Exceptional ability to lead cross-functional, global teams with clarity and inspiration
• Deep curiosity about human performance, craft, and regeneration
• Passion for building systems that combine profit, purpose, and creativity
Administrative/CEO Physician - Competitive Salary
Senior vice president job in Costa Mesa, CA
DocCafe has an immediate opening for the following position: Physician - Administrative/CEO in Costa Mesa, California. Increase your chances of an interview by reading the following overview of this role before making an application. DocCafe is the premier physician and advanced practice job board to help you advance your healthcare career.
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CEO-In-Training, Executive Director
Senior vice president job in Orange, CA
Pinnacle, part of The Pennant Group family, is currently seeking entrepreneurial leaders with proven results in building and leading exceptional teams and has a passion for the senior living industry. Join us in making an impact and shaping the future of senior care!
We have CEO In Training opportunities in the following areas: Wausau, Stevens Point, Green Bay, Madison and Milwaukee, WI.
About the Opportunity:
The CEO-in-Training (CIT) Program is designed to prepare outstanding leaders for an opportunity to run one of our assisted living, independent living, or memory care communities. This salaried, full-time training program typically lasts 3-6 months, depending on your background and experience. CITs may advance to lead one of our thriving communities or future acquisition, with continued mentorship and operational support from experienced partners.
As a CIT, you will gain hands-on practical experience in operations, clinical care, and business management under the guidance of an experienced Executive Director/CEO. The program offers mentorship, cross-functional training, and real responsibility in a dynamic environment. You'll learn to drive results, cultivate a strong team culture, and develop a deep understanding of the unique business models that power Pennant's success.
Key Responsibilities:
Engage in immersive, on-the-job training across operational, care, and administrative functions
Shadow department heads and front-line staff to understand the day-to-day rhythm of community life
Take the lead on real-time projects and contribute to meaningful improvements within your host community
Study relevant state regulations and best practices in senior living operations
Align leadership and interpersonal skills with Pinnacle's core values and mission
Qualifications:
Minimum Requirements:
3-5 years of leadership experience in any industry
Proven success in building and leading high-performing teams
Ability to inspire, set vision, and deliver measurable results
Must obtain any required state licensing during their CIT program (varies by state)
Open to relocation based on available opportunities
Preferred Qualifications:
Bachelor's degree (MBA, MHA, or related field a plus)
Experience in operations, financial management or business development
Entrepreneurial mindset and a heart for service
About Us:
Pinnacle Senior Living, a portfolio company of The Pennant Group (NASDAQ: PNTG), is redefining the senior living experience with a commitment to personalized care, vibrant communities, and empowered local leadership. As part of the Pennant family-a growing national network with over 180 affiliated locations across 14 states spanning home health, hospice, and senior living-we operate with the independence and flexibility that allow our local leaders to truly make a difference. Pennant Services provides robust clinical, legal, accounting, IT and HR support, enabling our teams to focus on delivering exceptional service and care.
We are guided by the core values that shape Pennant's unique culture:
Customer Second
Accountability
Passion for Learning
Love One Another
Intelligent Risk Taking
Celebrate
Ownership
These principles drive us to create communities where residents and employees alike can grow, thrive, and feel at home.
Learn More and Connect with Us:
Careers: *********************************
Become a CEO: *****************************
LinkedIn: ****************************************************
Facebook: ***************************************************
Chief of Staff - Marketing & Creative Services
Senior vice president job in Bell Gardens, CA
We're looking for a strategic, highly organized Chief of Staff to partner directly with senior Marketing and Creative leadership at a fast-moving, multi-brand apparel organization. This role is ideal for someone who thrives at the intersection of strategy, project management, and creative operations, and who loves turning ideas into executed, measurable initiatives.
As Chief of Staff, you'll act as a true force multiplier for marketing and creative leaders-driving cross-functional alignment, streamlining workflows, and ensuring that key initiatives move efficiently from concept to completion.
What You'll Do
Serve as the central point of contact between marketing leadership, internal teams, and external partners, with a strong focus on creative asset and collateral review, approvals, and brand alignment.
Plan and run executive-level meetings: set agendas, prepare briefing materials, capture decisions, and track follow-through on action items.
Oversee progress across a portfolio of marketing and creative projects-including go-to-market campaigns, corporate initiatives, and enterprise efforts-helping identify roadblocks and clearing them quickly.
Coordinate timelines and workflows across Marketing Services teams to keep work moving, ensuring prioritization is clear and feedback and review cycles are efficient.
Spot gaps in existing processes and introduce better ways of working-frameworks for collaboration, decision-making, and performance tracking.
Draft and refine internal and external communications, reports, and presentations that keep stakeholders informed, aligned, and action-oriented.
Who You Are
A proven project and operations leader who can juggle multiple priorities and pivot quickly as business needs change.
Someone who naturally anticipates risks or conflicts and can design practical mitigation plans before issues escalate.
Highly emotionally intelligent, able to read the room, pick up on unspoken dynamics, and translate them into clear next steps and decisions.
Personally committed to excellence, with a track record of delivering polished, reliable work.
An exceptional communicator-written and verbal-with the ability to tailor messaging for executives, peers, and external stakeholders.
Comfortable in a fast-paced, dynamic environment with shifting priorities and tight timelines.
Bias toward action, ownership, and accountability, while remaining collaborative and team-focused.
Experience & Skills
5-7 years of experience in marketing operations within apparel, club retail wholesale, multi-brand apparel wholesale, or other high-velocity, high-growth environments.
Advanced proficiency in Microsoft Office and Google Workspace.
At least 3 years of experience partnering with or working within a Creative Services team delivering:
Product photography
Packaging and label creative
E-commerce imagery
In-store point-of-sale materials
Corporate or brand collateral
Demonstrated interest in and comfort with generative AI tools to enhance creative production workflows.
Location & Onsite Expectations
This role is based in Bell, CA but will be relocating to Beverly Hills in the Spring of 2026. This will be primarily in-office at least 4 days per week, with the opportunity to work remotely 1 day per week.
How to Apply
If you're a marketing operations leader who loves partnering with creative teams, enjoys building structure in dynamic environments, and is excited about supporting senior leadership at a high-impact level, we'd love to hear from you.
Apply today!
Senior Director, Legal Affairs, Labor & Employment, Safety & Security
Senior vice president job in Anaheim, CA
Senior Director, Legal Affairs, Labor & Employment, Safety & Security page is loaded## Senior Director, Legal Affairs, Labor & Employment, Safety & Securitylocations: Anaheimtime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R-2025-442# *A great experience starts with you!*Join our team to help create and develop the future of live entertainment and sports in Orange County!Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile.**Mission:** To enrich the lives in our community through shared experiences, welcoming spaces, and responsible actions.**Vision:** We will be the social and entertainment center of Orange County - a place where the cultural kaleidoscope of the region converges and connects. Our vibrant, rich collection of experiences will celebrate the diversity of our community.**Values:** Be Safe | Do the Right Thing | Be Generous | Include Everyone | Make it Easy | Be Bold## Job Title:Senior Director, Legal Affairs, Labor & Employment, Safety & Security**Pay Details:**The annual base salary range for this position in California is $210,000 to $260,000 per year. The starting pay for the successful candidate depends on various job-related factors, including but not limited to the candidate's geographic location, job-related knowledge, skills, experience, education/training, internal value, peer equity, external market demands, and organizational considerations.The Senior Director, Legal Affairs is responsible for delivering legal support to OCSE, with a focus on providing labor and employment advice and counsel to the Company's Human Resources team, providing legal advice to the Security team on their policies and procedures, managing the Company's employment litigation portfolio, and advising on occupational health and safety activities, responding to law enforcement requests, and other regulatory matters. This role is responsible for leading the health and safety team and ensuring compliance with Cal/OSHA. This role ensures timely responses to legal inquiries, effective communication on complex legal issues with cross-functional stakeholders, and autonomous skilled management of employment litigation.**Responsibilities*** Oversee a variety of labor and employment litigation matters, including case strategy, managing outside counsel, and monitoring progress* Provide legal advice regarding guest and employee claims and work with Risk Management and Human Resources to proactively address incidents* Provide advice on a wide variety of legal issues, including but not limited to liability, regulations, employment law, and law enforcement inquiries to minimize risk* Work with business teams to identify and implement risk reduction strategies and help inform executive decision-making* Partner with the Company's ownership group's legal team to ensure the Company's development and deployment of legal strategies is consistent with the ownership group's labor and employment, litigation, compliance, and exposure containment philosophies and strategies across its enterprise* Coordinate and provide reporting to the ownership group's legal team on relevant matters, including exposure analysis and providing regular updates on compliance efforts and material litigation, labor, and employment developments.* Partner with the Company's Security team to review and develop policies and procedures in furtherance of opening and readiness for worldwide events and SAFETY Act certification* Respond to employment related inquiries and subpoenas* Serve as a trusted legal advisor to the Company's HR department on employment and labor relations matters, including employee relations, compliance, reasonable accommodations, performance management, and dispute resolution* Assist in the development and implementation of policies and procedures to minimize legal risks for the Company, including in coordination with the ownership group's legal team for enterprise-wide strategic initiatives or as otherwise appropriate* Oversee internal investigations to ensure legal privilege and provide strategic advice on outcomes and actions* Design and deliver training programs to ensure compliance with legal standards and best practices* Collaborate with other departments to support business projects and simplify complex legal issues for non-legal team members and serve as a trusted advisor* Facilitate internal and external discovery processes, including document review and production* Review and approve standard motions and other litigation documents* Provide ongoing mentorship and support to junior legal team members* Perform other duties and projects as assigned**Skills*** 6+ years of legal practicing experience, with minimum of 2 years of in-house experience in a corporate law department and extensive labor and employment experience* Litigation, California wage and hour law, and traditional labor experience* Legal research and writing experience* Excellent organization and communication skills (verbal and written)* Comfortability in a dynamic and fast-paced environment**Knowledge, Skills and Experience****Education -** Doctoral or Professional Degree**Experience Required -** 6+ YearsThis position is on-site.Company:OC Sports & Entertainment, LLC**Our Commitment:***We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws. We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.**Thanks for your interest in becoming part of OCVIBE!*
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Vice President of Services
Senior vice president job in Riverside, CA
The Vice President of Service is responsible for leading and overseeing all post-sale service operations for the company's commercial vehicle products. This executive ensures superior customer satisfaction through strategic direction, operational excellence, and innovation in service delivery, technical support, and aftermarket programs. The role encompasses leadership of service centers, field service teams, warranty administration, parts support, and training initiatives to maximize vehicle uptime, reliability, and customer trust.
Leadership & Strategy
Develop and implement a comprehensive service strategy aligned with company goals, ensuring the highest standards of customer satisfaction and operational efficiency.
Build, mentor, and lead a high-performing service organization encompassing field technicians, service managers, warranty, training, and technical support staff.
Partner with engineering, manufacturing, and sales leadership to ensure customer feedback drives continuous product improvement.
Define and monitor key performance indicators (KPIs) related to service response, quality, uptime, and customer experience.
Customer Support & Satisfaction
Oversee the delivery of exceptional service to fleet customers, including cities, airports, and transit authorities.
Ensure timely resolution of technical issues and effective communication with customers and OEM partners.
Develop proactive service programs, including preventative maintenance plans, training, and diagnostics support.
Act as the executive sponsor for major customer accounts, ensuring alignment with long-term service contracts and SLAs.
Operations & Performance
Lead all aspects of field and depot service operations, including warranty and parts management.
Drive efficiency and profitability in service operations through process optimization, technology integration, and data analytics.
Oversee the development of digital service tools, telematics, and remote diagnostics to improve vehicle performance monitoring.
Manage service budgets, P&L, staffing, and capital investments.
Aftermarket & Business Development
Develop and expand aftermarket revenue streams including parts sales, service contracts, training programs, and refurbishments.
Identify and pursue strategic partnerships and service opportunities with transit agencies and fleet operators.
Support new product launches and ensure seamless transition from production to field service.
Compliance & Safety
Ensure compliance with all federal, state, and local regulations related to vehicle service and maintenance.
Champion a culture of safety across all service operations.
Education & Experience
Bachelor's degree in Engineering, Business Administration, or related field required; MBA preferred.
Minimum of 10-15 years of progressive experience in service management within the heavy vehicle or equipment manufacturing industry.
Proven experience managing nationwide or multi-site service operations.
Strong technical knowledge of commercial vehicles, propulsion systems (diesel, hybrid, or electric), and fleet maintenance.
Skills & Competencies
Exceptional leadership and team development skills.
Strategic thinker with strong operational and financial acumen.
Excellent communication and relationship-building abilities.
Demonstrated success in implementing service technology solutions (e.g., telematics, CRM, field service management).
Customer-focused mindset with a commitment to quality and reliability.
Performance Metrics
Customer satisfaction and Net Promoter Score (NPS).
Vehicle uptime and service turnaround time.
Warranty cost reduction and parts revenue growth.
Service team efficiency and retention.
Profitability of service operations.
Vice President Operations
Senior vice president job in Anaheim, CA
For over 35 years, Harris Spice has been a reliable resource for a full range of spices, herbs, and innovative seasoning blends. We own international facilities that service multiple channels of trade such as industrial bulk, food service, and retail, having supported some of the largest national brands. As a fast-growing business, we're looking for talented and diverse candidates to expand our business to the next level.
Position Overview/Job Summary:
The Vice President of Operations is a senior leadership role responsible for providing strategic leadership and oversight across Harris Spice's U.S. operations, with a focus on production planning & fulfillment, commercialization of new business, manufacturing operations, sales & operations strategy and CAPEX while driving operational excellence, profitability and fostering a high-performance culture. This role will ensure the business delivers on its commitments to customers, while optimizing people, processes, and assets for long-term success. The VP of Operations will work closely with senior leadership to integrate operational capabilities with business strategy, supporting both growth and efficiency.
Essential Functions:
• Develop and lead the company's operations strategy across production, supply chain, and commercialization of new business opportunities.
• Drive alignment between Sales, R&D, Supply Chain, and Manufacturing to ensure seamless commercialization of new products and accounts.
• Own the S&OP process, ensuring accurate demand planning, supply planning, and inventory strategies that balance cost, service, and working capital.
• Oversee day-to-day performance of manufacturing plants, ensuring safe, cost-effective, and efficient operations that meet quality and food safety standards.
• Partner with Plant/Director-level leaders to improve OEE, throughput, waste reduction, and labor productivity.
• Build a culture of safety, accountability, and continuous improvement across all facilities.
• Develops metrics, monitors performance and takes corrective measures when necessary.
• Plans and coordinates operational work activities; organizes, prioritizes, and assigns work; monitors status of work in progress and inspects completed work; consults with assigned staff, assists with complex/problem situations, and provides technical industry expertise.
• Develops capital budgets and manages capital projects to ensure that the company achieves targets for growth and profitability
• Oversees the operation and maintenance of all facilities.
• Develops and implements maintenance programs, standard operating procedures, and quality and productivity improvement initiatives to improve services, efficiency, and effectiveness of Operations.
• Ensure production planning processes align with customer demand, sales forecasts, and capacity constraints.
• Implement systems and KPIs to track on-time delivery, fill rate, forecast accuracy, and production adherence.
• Drive process discipline and data-driven decision-making throughout planning and operations.
• Lead cross-functional efforts (Sales, R&D, QA, Operations) to bring new business opportunities into production successfully.
• Ensure new customer and product launches are executed on-time, within budget, and at target margins.
• Evaluate scalability of new opportunities and adjust resource allocation accordingly.
• Develop and execute the annual CAPEX plan, ensuring resources are allocated to projects that deliver highest ROI.
• Oversee major capital investments, facility expansions, and technology implementations.
• Ensure compliance with safety, regulatory, and environmental standards in all capital projects.
• Develop and manage the annual operating and capital budgets.
• Monitor KPIs for production, supply chain, and commercialization to ensure financial and operational targets are achieved.
• Drive operational cost reduction and margin improvement initiatives.
• Build, coach, and mentor a high-performing operations leadership team.
• Partner with HR to ensure effective workforce planning, succession planning, and employee engagement.
• Foster a culture of collaboration and innovation across operations, sales, and supply chain teams.
• Own P&L responsibility for Operations, including budgeting, forecasting, and financial performance.
• Optimize cost structure by improving labor utilization, material yields, and overhead absorption.
• Oversee capital planning and execution (equipment upgrades, facility expansions, automation projects).
Skills & Qualifications:
• Bachelor's degree in business, engineering, food science, or related field; Advanced degree strongly preferred.
• 15+ years of progressive leadership in manufacturing/operations, including 5+ years at Director/VP level.
• Demonstrated experience leading production planning & S&OP processes, commercialization of new business (preferably in food/CPG industries), large-scale manufacturing operations, capital investments projects and utilization.
• Strong knowledge of food safety systems (GMP, HACCP, BRC/SQF).
• Proven ability to manage multi-site operations, budgets, and cross-functional teams.
• Track record of delivering operational improvements in OEE, cost, safety, and customer service.
• Excellent leadership, communication, and change management skills.
• Exceptional organizational, problem-solving, and decision-making abilities.
• Strong financial acumen, with experience managing budgets, margins, and operational P&L.
• Outstanding communication skills with the ability to represent the company professionally in client, vendor, and internal meetings.
• Demonstrated ability to build and lead high-performing teams, fostering a culture of accountability and collaboration.
• Bilingual English/Spanish highly preferred.
Physical Requirements:
• Must be able to work in a sitting or standing position for extended periods in a manufacturing environment.
• Manual dexterity to perform data entry functions.
• Ability to bend, pull, stoop, and reach to perform functions.
• Ability to lift up to 35 lbs.
• May be exposed to heat, fumes, noise, and humidity, etc.
• Must have the cognitive and mental capacity to perform essential job functions.
• Must be able to communicate effectively orally and in writing.
• Visual acuity to read documents, computer screens, files, etc.
• Ability to hear in person and via phone.
The statements herein are intended to describe the general nature and levels of the work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, the job description does not constitute a written or implied contract for employment. Harris Spice reserves the right to revise or change job duties and responsibilities as the need arises.
Equal Employment Opportunity Statement
Harris Spice is a certified Minority-owned business. Our business is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
VP of Product Operations
Senior vice president job in Anaheim, CA
As we execute our growth plan to commercialize our technology, so arises the need for a leader with accountability and responsibility for transitioning the operating environment from pre-production to a more structured and standardized production environment and prioritizing manufacturing and supply chain efforts to align with the company's goals. The Vice President of Product Operations will lead the effort to increase the reliability of our product. He or she will also interface with investors, partners and potential customers. The Vice President of Product Operations will report to the CEO and be responsible for manufacturing, supply chain, quality, safety and facilities. The factors critical to success in this role are:
Ability to thrive in an entrepreneurial environment, including wearing multiple hats and operating without highly structured processes, with no task being too small or too large.
Ability to understand short and long-term requirements and apply judgement in determining what changes and when, are warranted, so as to keep balance between short-term urgent needs without sacrificing long-term important objectives.
Ability to understand the underlying product technology and end applications in the context of synchronizing teams (supply chain, manufacturing, test and quality) to meet critical program and field deployment requirements.
Ability to be agile to make the necessary changes to the business as required.
Responsibilities:
Transition our operations from pre-production to production. Establish, manage and execute (as needed) the processes necessary to accomplish this transition in assembly, quality and supply chain management with the goal of 15 to 20 builds in 2026.
Align supply chain and internal operations to better fit the E2E business model.
Direct short-term and long-term planning and budget development to support strategic business goals.
Focus the team on the purpose, keeping them informed and motivated
Implement a solid and efficient operational capability complete with best practices, processes and procedures that enable capable support of substantial, sustainable and profitable business growth.
After reaching a high quality stable production, optimize the product(s) for cost effectiveness, ease of manufacturing and assembly.
Lead, manage, hire and retain human capital for operations. Be quick to adjust resource and capital equipment needs based on the needs of the business.
Create annual company OKRs with fellow members of the executive team.
Establish strategic plan and goals for areas of responsibility, direct daily operations and monitor progress.
Interact with business development and marketing to better align all facets of the business based on both the current needs and long-term requirements.
Own and optimize vendor evaluation and relationships, logistics, inventory, purchasing and planning. Leverage the ERP system to its full capacity to manage supply chain and manufacturing.
Maintain a team culture that seeks and values the input of employees, holds people accountable for results and encourages successful performance.
Responsible for safety and the safety-related training programs of the company.
Responsible for quality and the quality-related training programs of the company.
Prepare detailed analysis and communicate status reports on the business for executive and board meetings.
Successful relocation of the business to a larger facility that meets the growth and business image requirements.
As a member of the Leadership Team, keep the team informed of operational objectives and priorities and understand other divisions' objectives and priorities.
Skills sought:
B.S. in Engineering, Science or other 4-year technical degree in a related discipline from an accredited institution.
10 years of experience in manufacturing operations with a leadership role in an organization focused on commercialization of complex engineered system and products.
Experience transitioning a technology company's operations (preferably a startup) from prototyping to pre-production to volume production and developing the processes and the people needed to do so from the ground up.
Experience with additive manufacturing prefered.
A strong technical foundation, with knowledge of manufacturable design, technology maturation and integration, reliability improvements, manufacturing methods, process improvement programs, lean manufacturing and quality procedures.
Knowledge of and experience with turbomachinery, high tolerance rotating equipment and/or high-speed rotational systems strongly preferred.
Understanding of and operating experience with project-based, and production-based organizations.
Drives results: Sets compelling goals and aggressive schedules for improvement in all facets of operations.
Proven effective record of maintaining positive employee relations and high levels of employee motivation and productivity.
Ability to lead, plan and manage rapid change as needed.
Entrepreneurial, flexible, yet results-focused with a strong work ethic.
Cable of critical thinking, multi-tasking and sound decision-making.
High degree of intellectual curiosity, honesty and capability.
Strong organizational, management and team building skills.
Strong time management, prioritization and delegation skills.
Excellent verbal and written communication skills, including public speaking.
Capable of managing individuals and teams through casual conversations and touchpoints vs. the need for constant formal meetings for alignment.
Intangibles sought:
• Global mindset & customer focus
• Initiative
• Enthusiasm-passion
• Integrity, commitment & honesty
Physical Demands:
• Travel up to 10% of the time
Director of Carrier Management
Senior vice president job in Fontana, CA
About us:
YQN is a leading one-stop international logistics online services platform, offering comprehensive international logistics services, including FCL, LCL, air freight, rail service, trucking, customs clearance, warehousing, cargo insurance, bulk cargo service, port of destination services, etc.
We are designed to apply the internet and digital technology to visualize and optimize cross-border supply chain logistics to achieve the same efficiency and convenience as express delivery. ‘Simple shipping and easy freight' is the mission of YQN. We have developed strategic cooperative partnerships with leading ocean carriers and logistics service providers such as COSCO Shipping, Maersk Line, Sinotrans, etc.
Position Summary:
The Director of Carrier Management is responsible for leading the nationwide transportation capacity strategy and overseeing all carrier relationships across the U.S., including FedEx, USPS, UPS, DHL, regional carriers, and local delivery partners. This role will ensure capacity stability, cost optimization, service-level compliance, and continuous improvement across all shipping channels. The Director will work closely with Operations, Supply Chain, Finance, and Client Success teams to support business growth and ensure best-in-class delivery performance.
Responsibilities:
Own and manage all national carrier accounts, including FedEx, USPS, UPS, DHL, regional carriers, LTL partners, and local delivery providers.
Develop carrier strategy, capacity planning, and annual business plans to support company growth and peak-season demand.
Lead contract negotiations, rate discussions, service-level agreements (SLAs), and performance incentives.
Monitor nationwide carrier performance, including on-time delivery, transit times, damage claims, and compliance with SLAs.
Analyze shipping data to identify optimization opportunities, reduce costs, and enhance service quality.
Lead initiatives to minimize shipping exceptions, delivery issues, and client-impacting disruptions.
Partner with Warehouse Operations to ensure carrier processes (pickup schedules, trailer volume planning, manifests, labeling) are executed effectively.
Collaborate with Finance and Procurement to analyze cost trends, support budgeting, and validate carrier invoices.
Work with IT and WMS teams to maintain accurate carrier integrations, API updates, and label compliance.
Evaluate and onboard new carriers to strengthen capacity, reduce risk, and enhance geographic coverage.
Build contingency plans for peak seasons, weather disruptions, and regional capacity shortages.
Drive continuous improvement initiatives to increase efficiency and ensure scalability.
Provide executive-level reporting on transportation spending, carrier KPIs, exception trends, and cost-saving initiatives.
Lead and develop a high-performing transportation and carrier management team.
Represent the company in carrier business reviews and strategic partnership meetings.
Qualifications:
5+ years of experience in transportation, parcel management, logistics operations, or carrier relations.
Direct experience managing major U.S. carriers (FedEx, USPS, UPS, DHL, regional carriers).
Strong negotiation skills with proven experience in contract and rate management.
Analytical mindset with ability to interpret data and identify optimization opportunities.
Excellent leadership, communication, and vendor management abilities.
Strong knowledge of parcel operations, LTL/FTL logistics, and shipping compliance requirements.
Ability to travel within the U.S. as needed.
Job Type: Full-time, Onsite
Location: Fontana, CA, or Port Reading, NJ
Compensation package: Start from $130,000/year plus benefits
Vice President of Operations
Senior vice president job in Pasadena, CA
Founded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra-high net worth individuals.
Inter-Con employs over 35,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con remains 100% family owned and managed and operates as the industry leader in the field of customized, high-requirement security solutions.
Inter-Con is Everywhere Security Matters.
Job Summary
The Vice President of Operations will report to the Division President and will manage operational security force programs on large scale National Accounts with a focus on Portfolio Business Operations, liaison with client representatives to measure contract KPI's and key long-term initiatives, mentor subordinate managers, and ensure compliance with financial performance projections.
Primary Responsibilities
Interact with company executives and senior client representatives to measure contract KPIs and drive long-term initiatives
Administer internal control programs to meet operational and administrative contract requirements
Guide and mentor subordinate managers and security operators to ensure contract compliance and define performance expectations
Implement technical directions from clients within contract terms
Apply sound business practices for financial management and meeting performance projections
Maintain high standards through ongoing training for managers, supervisors, and security staff
Provide direct management of subordinate personnel
Support the Division President and Senior Vice President of Operations by actively contributing to companywide initiatives such as new business transitions, major project launches, and strategic efforts that advance portfolio objectives. Demonstrate adaptability by collaborating across departments to ensure successful implementation and continuity for these enterprise-wide priorities.
Qualifications
Shall have (5) years of experience managing large-scale security operations in a highly regulated environment
Preferred: Ten (10) years of direct responsibility for P&L performance in a security setting.
Strong written and oral communication skills
Education requirements (one of the following):
Bachelor's degree with at least ten (10) years of civilian or military law enforcement experience, with five (5) years in management
Bachelor's degree with fifteen (15) years of security experience, with ten (10) years in management
Associate degree with fifteen (15) years of civilian or military law enforcement experience, with ten (10) years in a leadership role
Twenty (20) years of civilian, law enforcement, or military equivalent experience at the command or leadership level.
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Inter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.
Vice President of Operations
Senior vice president job in Santa Fe Springs, CA
Vice President of Operations - Luxury Design & Manufacturing
About the Company
A leading global designer and manufacturer of luxury furnishings, our organization has set the benchmark for exceptional craftsmanship, timeless design, and impeccable service for over four decades. Serving discerning residential, hospitality, and commercial clients worldwide, we are dedicated to creating elevated experiences through design excellence and operational precision.
We are seeking an accomplished Vice President of Operations to drive strategic and operational excellence as we continue to grow and expand our legacy of quality.
About the Role
Based at our Southern California facility, the Vice President of Operations will oversee all operational functions, ensuring seamless performance and a client experience that reflects the elevated expectations of the luxury furnishings market. This role leads warehousing, logistics, transportation, quality assurance, and client services, driving continuous improvement while upholding the company's commitment to excellence.
You will oversee 4 direct reports and a team of 150+ professionals across multiple departments, ensuring that products and services meet the highest standards of quality and sophistication.
Key Responsibilities
Lead all operational areas, including warehousing, logistics, transportation, quality assurance, and client services.
Develop and implement strategies to optimize efficiency, productivity, and client satisfaction without compromising craftsmanship or quality.
Foster a culture of continuous improvement through lean management practices and operational excellence.
Oversee facility expansion and improvement initiatives to support company growth and evolving business needs.
Collaborate cross-functionally with supply chain, sales, and finance teams to align operations with broader business goals.
Monitor KPIs and performance metrics to identify opportunities for process optimization and cost control.
Ensure compliance with all safety, regulatory, and quality standards, maintaining best-in-class operational practices.
Qualifications
15+ years of progressive operations leadership experience, ideally within luxury furnishings, design-focused manufacturing, or high-end consumer goods.
Proven ability to manage complex warehousing and logistics operations centered around exceptional client experience.
Experience leading facility build-outs and scaling operations while maintaining brand integrity and quality standards.
Deep knowledge of lean operations, continuous improvement, and change management methodologies.
Bachelor's degree required; advanced degree preferred.
Strong ERP and logistics systems proficiency with a data-driven approach to operational decisions.
Hands-on, inspiring leadership style that fosters collaboration, accountability, and professional growth.
Why Join Us
This is a unique opportunity to join a globally recognized luxury brand with a longstanding heritage of design excellence and innovation. You'll play a key role in shaping the operational strategy, driving continuous improvement, and ensuring every aspect of our operations delivers the exceptional quality our clients expect.
Senior Group Manager, EV Sales Strategy & Analytics
Senior vice president job in Fountain Valley, CA
WHAT YOU WILL DO
Join a leading automotive brand shaping the future of electric mobility. As Senior Group Manager, EV Sales Strategy & Analytics, you will drive revenue, volume, and market share objectives for our EV portfolio, including Ioniq 5, Ioniq 6, Kona EV, Nexo, and upcoming electric models. This role is pivotal in defining go-to-market strategies, optimizing sales performance, and ensuring successful product launches.
The department's key mission is to achieve revenue, volume, and share objectives and provide strategic direction on go-to-market strategies that optimize sales and profitability for the assigned vehicle(s). Responsible as the lead Sales and Marketing stakeholder for product portfolio management and new product launch readiness/effectiveness.
HOW YOU WILL MAKE AN IMPACT
Lead EV Sales Strategy: Develop and execute strategies to achieve business plan objectives for assigned EV models.
Performance Optimization: Manage national/regional sales performance, inventory mix, pricing, incentives, and marketing effectiveness.
Product Positioning: Define vehicle positioning strategies and Key Selling Points (KSPs) for new launches and major updates.
Cross-Functional Leadership: Collaborate with marketing, field leadership, and analytics teams to ensure alignment and readiness for product launches.
Market Analysis: Monitor competitor activity, segment dynamics, and consumer behavior to inform strategic decisions.
Regulatory Compliance: Ensure adherence to federal/state regulations (CAFE/GHG, Tier 3, SULEV) and IRA requirements.
Executive Reporting: Present actionable insights and recommendations to senior leadership at governance meetings.
WHAT YOU WILL BRING TO THE ROLE
10+ years in automotive or consumer product industries with direct product responsibility (planning, pricing, marketing, incentives, distribution, sales).
5+ years of supervisory experience preferred.
Strong data analysis and visualization skills; proficiency with tools like Tableau, PIN, Maritz, GfK, S&P.
Exceptional presentation skills and ability to influence senior executives.
Deep understanding of EV technology, market trends, and competitive landscape.
WHAT HYUNDAI CAN OFFER YOU
Compensation Range: $137,025 - $203,000 annual base salary
Monthly Hyundai/Genesis vehicle lease allowance (including insurance and maintenance)
Holiday Pay - the company shuts down with pay between Christmas and New Years.
Vacation and sick time off
Healthcare insurance (medical, dental, and vision)
401(K) company match
Additional 401(K) Employer Enhanced Contribution program - eligible after 1 year of employment, in addition to the regular employer matching contribution
Basic life insurance, short- and long-term disability
Mental health, wellbeing, and employee assistance program
Health advocate (coordinate care and services, assistance with claim and billing issues, understanding Hyundai benefits)
WHAT HAPPENS NEXT
Express your interest by submitting an application. Once your application is received, our recruiting team will review your application to see if you meet the basic and preferred qualifications listed on the job description. For more information on our hiring process please visit our How We Hire page.
OTHER DETAILS
Physical requirements: Normal office duties.
Occasional domestic and internal travel (up to 5%).
Our Company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.
VP of Corporate Procurement
Senior vice president job in Vernon, CA
VP of Corporate Procurement - Frozen Food Manufacturer
Objective: The VP of Procurement is responsible for leading the procurement department to achieve positive outcomes. This role oversees all raw materials as well as some indirect items at manufacturing facilities in Jackson, OH; Archbold, OH; and Vernon, CA. Responsibilities include directing category managers across the U.S. and managing purchasing staff at each location. Key duties involve driving cost-saving projects, negotiating contracts and supplier agreements, ensuring adequate raw material supply, resolving supplier issues, monitoring market data, optimizing procurement strategies for market-driven commodities, guiding sourcing for project trials and product start-ups, and collaborating with other departments.
Primary Duties
Supervision: Lead purchasing staff, including four category managers and teams at each manufacturing facility. Develop and implement procurement strategies aligned with company objectives, measured by purchase price variance (PPV).
Goal Setting: Establish and manage goals for team members consistent with company missions. Conduct periodic reviews for continuous improvement and personal growth.
Cost Savings: Drive cost-saving strategies, initiatives, and projects at each manufacturing location.
Supplier Relationships: Build and maintain strong relationships with all suppliers.
Vendor Negotiation: Lead negotiations with vendors (RFPs) to secure favorable costs, sourcing strategies, and advantageous terms. Review bids, contracts, and amendments for accuracy, scope, performance requirements, and compliance.
Supply Management: Ensure adequate raw material supply to meet production schedules while supporting EOQ, shelf-life specifications, and cash flow goals.
Market Monitoring: Stay informed of significant trends and changes in suppliers, commodities, and prices to capitalize on opportunities and enhance product margins. Communicate major changes in price or supply to senior leadership promptly.
Market Strategies: Develop strategies for market-driven commodities including proteins, flour, soybean oil, cheeses, other ingredients, and packaging.
Legal Coordination: Facilitate resolution between company legal and suppliers to finalize agreements.
Quality Assurance Support: Assist in resolving quality issues and non-conformances, including obtaining reimbursement for associated costs.
Innovation Sourcing: Direct the sourcing process for new and innovative materials for R&D.
Product Rollouts: Support new product launches by ensuring all new materials are ready for production, planning initial inventories, and replenishment/safety stock strategies.
Cost Standards: Lead the procurement team in developing yearly material cost standards based on thorough analysis, including vendor/industry status, supply and demand tables, global influences, government policies, and weather conditions.
Reporting: Prepare procurement reports, analysis, and recommendations for company leadership.
Key Requirements
Bachelor's degree in business management or supply chain management. MBA & Professional Certification (CPM, CPCM, CPSM) are a plus.
10+ years of leadership experience in strategic sourcing, category strategies, supplier relations, and project management in the frozen food industry.
Ability to independently manage multiple projects from conception to completion in a fast-paced, global team environment.
Experience collaborating with legal counsel to negotiate contract terms and conditions.
Excellent presentation skills and proficiency in creating presentations using PowerPoint.
Strong computer skills, ideally experience with MS Office, Outlook, and Excel.
Some travel is required.
Competencies/Behaviors
Effective leadership and motivational skills for daily employee management. Strong communication skills across all levels of the organization.
Highly organized, motivated self-starter with the ability to manage time and prioritize workload effectively.
Analytical and problem-solving skills to identify and address challenges.
Results-driven with a focus on process improvement.
Superb negotiation skills.
Understanding of supplier agreement terms.
Strong ethics and integrity.
Ability to foster a culture of open and direct dialogue.
Desired Qualifications
Working knowledge of SAP purchasing and requirements planning.
Familiarity with FSMA, SQF, USDA, FDA, HCCP, and GMP requirements.
International procurement experience.
Vice President, Telecom / Call Center Logistics & Operations
Senior vice president job in Orange, CA
Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.
The Vice President of Telecom and Call Center Logistics & Operations leads the strategic direction, technology integration, and operational excellence of Alignment Health's contact center and telecommunications infrastructure. This role ensures seamless, high-quality member experience by optimizing call routing, IVR design, and logistics coordination, while driving innovation in automation and omnichannel support. The VP partners cross-functionally to align operations with corporate goals, regulatory standards, and member satisfaction objectives, building a 5-Star Call Center that sets the industry benchmark.
Key Responsibilities
Strategy & Leadership: Develop and execute a roadmap for a 5-Star Call Center, aligning with corporate goals and CMS standards. Forecast staffing, capacity, and technology needs.
Operations & Technology: Oversee daily call center technology operations, telecom infrastructure, and IVR optimization. Integrate platforms with CRM and logistics systems; deploy advanced solutions (Genesys, Five9, NICE, etc.).
Logistics Management: Coordinate field support logistics, ensuring timely, cost-effective service delivery and integration with call center operations.
Vendor & Budget Oversight: Manage vendor relationships, negotiate contracts, and control budgets to optimize cost per call and delivery.
Performance & Compliance: Define KPIs (service levels, FCR, NPS, Stars), monitor performance, and ensure compliance with HIPAA, CMS, and security standards.
People Leadership: Build and lead high-performing teams, fostering a service-first culture, establishing measurable team KPIs and supporting talent development.
Key Success Metrics
Achievement of 5-Star Call Center service ratings.
Member satisfaction improvement (NPS, CAHPS, Stars).
Increased first-call resolution and routing accuracy.
Reduced cost per call/contact and per delivery.
High employee retention and performance.
Job Requirements:
Experience:
• Required:
Minimum of 10 years of experience in call center operations, telecommunications, or logistics, with at least 5 years in a senior leadership role.
Experience with cloud contact center platforms such as Genesys, Five9, NICE, Cisco, Avaya, and Talkdesk.
Demonstrated ability to lead cross-functional teams and drive measurable performance improvements.
Proven track record of leading large-scale contact center transformations and implementing advanced telecom technologies.
Demonstrated expertise in AI-driven call center operations, including implementation of AI solutions for call routing, automation, and predictive analytics.
• Preferred:
Experience in healthcare, insurance, or regulated industries preferred.
Education:
• Required:
Bachelor's degree in Business Administration, Information Technology, Telecommunications, or a related field required
• Preferred:
MBA or advanced degree preferred
Specialized Skills:
• Required:
Exceptional strategic planning, vendor management, and budget oversight skills.
Expertise in IVR / phone tree design, call routing, and telecom infrastructure.
Proven ability to improve KPIs and build 5-Star Call Center operations
Strong understanding of CMS regulations, HIPAA compliance, and healthcare industry standards.
Ability to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others.
Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors;
Mathematical Skills: Ability to perform mathematical calculations and calculate simple statistics correctly
Reasoning Skills: Ability to prioritize multiple tasks; advanced problem-solving; ability to use advanced reasoning to define problems, collect data, establish facts, draw valid conclusions, and design, implement and manage appropriate resolution.
Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment.
Report Analysis Skills: Comprehend and analyze statistical reports.
Licensure:
• Required: None
• Preferred:
Other:
• Required: This role is based in Orange, CA, with in-person presence preferred. The position may require up to 20% travel for site visits, vendor meetings, and leadership engagements.
Essential Physical Functions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Pay Range: $198,219.00 - $297,329.00
Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.
Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.
*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.
Auto-ApplyVice President, Head of Clinical Operations
Senior vice president job in Irvine, CA
The Vice President, Head of Clinical Operations for Autism Services is a key enterprise leader responsible for translating strategic vision into operational execution for Easterseals Southern California (ESSC). Reporting to the Chief Clinical Officer, this role partners closely with the VP, Head of Clinical Services to ensure operational standards and supports are in place. This role leads the implementation of standardized workflows, center development, and performance management systems that drive efficiency, quality, and compliance. With oversight of fiscal planning, data analytics, and cross-functional initiatives, this role ensures that Autism Services deliver measurable outcomes, operational excellence, and a consistent experience for individuals, families, and stakeholders.
Compensation ranges from $170,000 - $221,000 annually
Responsibilities
Participates as a key member of the leadership team to develop and implement the Autism Services strategic plan, goals, and objectives aligned with Easterseals' mission.
Reviews, revises and implements consistent operational standards, practices, and workflows across all autism service centers for added efficiencies and opportunities through the use of technology and other systems.
Standardizes workflows and operational practices across all autism service centers to ensure efficiency, high-quality care, and consistency.
Leads and mentor a team of direct reports, fostering alignment with organizational goals and a culture of excellence.
Oversees staffing models, training, and service delivery in partnership with service line leads.
Partners with the VP of Clinical Services and the VP of Networks to align operations with clinical strategy and evidence-based practices.
Collaborates with the VP of Provider Networks and the VP of Clinical Services to expand access, enhance provider performance, and improve participant outcomes.
Works cross-functionally with People Services on recruitment, succession planning, and leadership development.
Partners with service line leads to provide comprehensive oversight and ensure consistency in all aspects of Autism Services operations, including staffing, training, and service delivery.
Supports the financial health by ensuring budgets are strategically developed, closely monitored, and effectively managed. Services should be maximizing revenue streams, controlling costs, and optimizing resource allocation to support long-term financial stability and mission-driven outcomes.
Leads quality assurance and process improvement initiatives to enhance service delivery and client outcomes.
Leads innovative initiatives by identifying and implementing new care delivery models, operational technologies, and strategic partnerships that enhance service efficiency, scalability, and outcomes.
Leverages data analytics to guide strategic decision-making, track key performance indicators (KPIs), and foster a culture of continuous improvement across clinical and operational domains.
Promotes a culture of service excellence and feedback across all stakeholder groups.
Leads quality assurance and process improvement initiatives to strengthen service delivery, ensure regulatory compliance, and enhance client outcomes.
Ensures adherence to legal and ethical standards. This includes industry regulations, ESSC's policies, and ethical conduct within the workplace. Foster a culture of Compliance, Ethics, and Integrity within the organization.
Oversees the planning and development of new autism centers and facility enhancements, ensuring operational efficiency, regulatory compliance, and alignment with strategic growth objectives.
Provides strategic leadership for the autism service line, overseeing project change management initiatives, driving change, cultivating a culture of excellence and innovation, and contributing to the development and evaluation of new programs.
Collaborates with external vendors, payors, and internal stakeholders to ensure consistent, high-quality service delivery, effective communication, and enhanced client satisfaction across all operational touchpoints.
Promotes a culture of service excellence and continuous feedback across all stakeholder groups.
Partners with leaders to ensure strategic alignment and unified support of organizational priorities.
Qualifications
Education
Master's degree in healthcare administration, business analysis, clinical psychology, behavioral health, or related field.
Experience
Minimum 10 years of progressive leadership experience in clinical operations, preferably in autism, health care or behavioral health services.
Proven ability to lead multidisciplinary teams, manage complex projects, and drive strategic initiatives.
Proven success in strategic leadership roles
A track record of driving operational excellence and innovation
Deep domain expertise in autism service models, and regulatory compliance.
Knowledge, Skills and Abilities
Exceptional analytical, organizational, and communication skills, with the ability to synthesize complex information and drive informed decision-making.
Deep expertise in autism spectrum disorders and evidence-based treatment models, including some preferred but not mandatory experience in Applied Behavior Analysis (ABA).
Comprehensive knowledge of healthcare operations, clinical standards, and regulatory compliance within behavioral health settings.
Proficiency in financial management, strategic budgeting, and utilization of data reporting tools to support operational and clinical performance.
Advanced capabilities in strategic planning, organizational development, and leading enterprise-wide change management initiatives.
Proven ability to lead, inspire, and develop cross-functional teams in a dynamic, mission-driven environment.
Strong interpersonal and stakeholder engagement skills, with the ability to build trust and alignment across diverse audiences, including families, staff, and external partners.
Expertise in project management and process improvement methodologies, such as Lean or Six Sigma.
Skilled in interpreting complex data sets and translating insights into actionable strategies that enhance service delivery and outcomes.
Demonstrated commitment to innovation, continuous learning, and fostering a culture of service excellence.
Auto-ApplyCOO- Property Management (Multifamily Residential)
Senior vice president job in La Palma, CA
Job Description
Job Title: Chief Operating Officer - Property Management (Multi-Family Residential)
**Please do not apply to this job posting if you do not have ample experience in the multi-family property management industry. We are not looking for candidates looking to change industries.
About the Role:
We are a fast-growing, privately held real estate and franchise company seeking a seasoned, entrepreneurial Chief Operating Officer (COO) to lead operations for our multi-family residential real estate portfolio. This is a strategic executive-level position reporting directly to the Group COO, VP Real Estate and CEO, with a focus on scaling operations, driving asset performance, and strengthening organizational efficiency. The ideal candidate will bring deep operational expertise in multi-family property management, a results-driven mindset, and the ability to thrive in a fast-paced, family-owned environment. If you are someone who excels at translating vision into operational execution and has a passion for real estate, we would love to connect.
Culture:
Our culture is not for everyone. We work long hours, shift gears quickly, and expect our leaders to drive results with resilience, humility, and ownership. You must be comfortable receiving direct feedback, rolling up your sleeves, and spending time on the ground. This role requires a lot of driving, adaptability, and a no-excuses mindset. If you are someone who thrives under pressure, takes initiative, and knows how to turn vision into execution, we would love to connect.
Key Responsibilities:
Lead and manage multi-family residential operations across California, Texas, and Arizona.
Build, coach, and retain a high-performing property operations team.
Collaborate with ownership and senior leadership to develop and execute business strategies aligned with growth objectives.
Oversee performance management, including occupancy, NOI, rent collections, and resident satisfaction.
Set and monitor operational KPIs to ensure high efficiency and accountability.
Partner with Legal, Finance, and HR to ensure regulatory compliance and organizational integrity.
Guide Regional Managers and site-level teams to achieve weekly, monthly, and quarterly performance benchmarks.
Drive process improvements, standard operating procedures, and technology adoption (e.g., Yardi).
Partner with Legal, Finance, and HR to ensure regulatory compliance and organizational integrity.
Develop and oversee the implementation of operational policies and procedures.
Maintain strong vendor and partner relationships to enhance service delivery and cost-efficiency.
Provide regular business updates, dashboards, and performance summaries to the Group COO and CEO.
Maintain regular visibility across the real estate portfolio by visiting properties to assess operations, engage teams, and ensure alignment with company standards and goals.
What You Bring:
Minimum of 5-8 years in operations leadership roles within multi-family residential real estate.
Demonstrated success in improving occupancy, NOI, tenant retention, and team performance.
Proven track record of maintaining a 97% occupancy rate.
Demonstrated experience in driving NOI above 75%.
Strong understanding of managing evictions and collections.
Achieving a net growth revenue of 9% year-over-year.
Achieving above 70% ratio of driving traffic to tours and applications.
Deep experience managing evictions, rent collections, market comps, and capital projects.
Strong command of Yardi, Excel, and operational analytics.
Proven ability to build teams, mentor leaders, and scale operations across markets.
Entrepreneurial spirit with a high degree of ownership, resilience, and execution.
Experience navigating fast-paced, founder-led, or family-owned business environments.
Comprehensive understanding of business functions such as HR, Finance, Marketing, Legal, Accounting, and Operations.
Demonstrable competency in strategic planning and business development.
Excellent interpersonal and public speaking skills.
Aptitude for decision-making and problem-solving.
Bachelor's degree required; MBA or relevant graduate education is a plus.
Compensation:
$150,000 - $250,000, commensurate with experience and qualifications.
$2M package over 2 years which includes salary, bonus, and equity
Benefits:
Health, dental, and vision insurance
Paid Time Off (PTO)
Entrepreneurial, close-knit work culture
Equal Opportunity Employer Statement:
Friendly Franchisees Corporation (FFC) and Silver Star Real Estate (SSRE) are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Vice President/General Manager - Employee Financial Solutions
Senior vice president job in San Dimas, CA
ADP is hiring a Vice President/General Manager (Payments) within our Employee Financial Solutions organization.
In this role as the VP/GM, you will lead initiatives with broad organizational impact on multiple levels accountable for sales growth, margin improvements, product satisfaction, client retention and operational efficiencies.
This role has primary P&L responsibility for Wisely and Payments Solutions. Responsible for establishing strategy and meeting profitability and growth objectives established for the business. Manages business cycles and resources needed to ensure successful delivery within Smart Compliance Solutions.
This highly visible role is responsible for all activities relating to the creation and accomplishment of financial plans and objectives, operating plan initiatives, client experience, associate engagement, associate retention, and talent development. Works closely with sales leadership in growing the Wisely and Payments Solution business, as well as partnering with the Corporate Treasury, Finance and Compliance organizations to ensure delivery on ADP goals. You will direct the identification, analysis, and execution of key initiatives to drive our new direct to consumer business - Employee Financial Solutions.
In this position as the Vice President/General Manager, you will have other key responsibilities include ensuring the business meets or exceeds targets for operational and financial metrics including total active cardholders, revenue/card, card life, spend mix, and cardholder NPS, among other. You will hire, develop and retain talent at all levels of the organization and partner with senior leadership across ADP to resolve issues and create a productive growth environment across all ADP business units.
Ready to #MakeYourMark? Apply now!
WHAT YOU'LL DO: Responsibilities
Provides leadership to achieve Financial Excellence initiatives in the business as measured by 1) Revenue; 2) Sales; 3) Net Operating Income (NOI); 4) Client Retention; and 5) NPS. Defines and measures HR & Service delivery resources. Ensures that the business meets or exceeds the state financial goals each fiscal year.
Manages $400+ million portfolio revenue plan; 5-10 direct reports with ~100 indirects.
Responds to internal and external requests for financial, client service, and other reporting requirements.
Develops and maintains a sound portfolio plan of business organization. Ongoing management of resources to ensure accomplishment of profitability and business goals defined in the plans.
Analyzes operating results of the market/region versus approved plans and objectives and takes adequate steps to correct shortfalls in performance.
Provides leadership to achieve operational excellence initiatives in the portfolio by meeting or exceeding established metrics
Responsible for Client Experience and Engagement
NPS focus and goal attainment on full Employee Financial Solutions products
Oversee the Payments Solutions and acquisition, engagement, and retention of Wisely Account/Card holders
TO SUCCEED IN THIS ROLE: Requirements
This is a hybrid role (3 days in the office minimum with 2 days at home). Candidates will sit in one of the listed locations and should have a proven track record of managing teams in a virtual and in-office setting.
15+ years' experience in a related management capacity in a high-performance service environment that has consistently demonstrated World Class Service comparable to ADP's mission with significant measurable results. In addition, the associate should have a working knowledge of industry-leading practices in the disciplines of Human Capital Management. (Payroll, Human Resources, Fintech, Time, Benefits, Recruiting, and Talent Management).
At least 10+ years of Management experience in matrix management and oversight of a highly professional or organization.
Deep knowledge of the payments industry, especially pay cards, GPR cards, etc. is preferred
Experience with consumer products, especially in the payments/fintech industries preferred
Proven track record of supporting and fostering strong relationships with key stakeholders within areas such as Sales, GPT, etc.
Proven ability to assess performance, mentor, and counsel associates are essential. Strong leadership and people management skills are required.
Ability to influence where needed.
Ability to motivate and lead others; highly collaborative planning ability; superior business acumen, communication, and business judgment.
Requires strong strategic, operations, financial and relationship-building skills.
Drive a culture of objectivity rooted in data and facts.
Reporting of KPIs and output/results to executive leaders.
Cross functional collaboration is key.
Data Analysis: strong analytical skills to identify trends and patterns and measuring impact
Must be able to work under pressure of time constraints and be able to function in a flexible, constantly changing environment. Effective time management and conflict resolution skills are required.
Ability to travel as needed.
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
Experience noted above, OR
Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.
Vice President/General Manager - Employee Financial Solutions
Senior vice president job in San Dimas, CA
ADP is hiring a Vice President/General Manager (Payments) within our Employee Financial Solutions organization.
In this role as the VP/GM, you will lead initiatives with broad organizational impact on multiple levels accountable for sales growth, margin improvements, product satisfaction, client retention and operational efficiencies.
This role has primary P&L responsibility for Wisely and Payments Solutions. Responsible for establishing strategy and meeting profitability and growth objectives established for the business. Manages business cycles and resources needed to ensure successful delivery within Smart Compliance Solutions.
This highly visible role is responsible for all activities relating to the creation and accomplishment of financial plans and objectives, operating plan initiatives, client experience, associate engagement, associate retention, and talent development. Works closely with sales leadership in growing the Wisely and Payments Solution business, as well as partnering with the Corporate Treasury, Finance and Compliance organizations to ensure delivery on ADP goals. You will direct the identification, analysis, and execution of key initiatives to drive our new direct to consumer business - Employee Financial Solutions.
In this position as the Vice President/General Manager, you will have other key responsibilities include ensuring the business meets or exceeds targets for operational and financial metrics including total active cardholders, revenue/card, card life, spend mix, and cardholder NPS, among other. You will hire, develop and retain talent at all levels of the organization and partner with senior leadership across ADP to resolve issues and create a productive growth environment across all ADP business units.
Ready to #MakeYourMark? Apply now!
WHAT YOU'LL DO: Responsibilities
Provides leadership to achieve Financial Excellence initiatives in the business as measured by 1) Revenue; 2) Sales; 3) Net Operating Income (NOI); 4) Client Retention; and 5) NPS. Defines and measures HR & Service delivery resources. Ensures that the business meets or exceeds the state financial goals each fiscal year.
Manages $400+ million portfolio revenue plan; 5-10 direct reports with ~100 indirects.
Responds to internal and external requests for financial, client service, and other reporting requirements.
Develops and maintains a sound portfolio plan of business organization. Ongoing management of resources to ensure accomplishment of profitability and business goals defined in the plans.
Analyzes operating results of the market/region versus approved plans and objectives and takes adequate steps to correct shortfalls in performance.
Provides leadership to achieve operational excellence initiatives in the portfolio by meeting or exceeding established metrics
Responsible for Client Experience and Engagement
NPS focus and goal attainment on full Employee Financial Solutions products
Oversee the Payments Solutions and acquisition, engagement, and retention of Wisely Account/Card holders
TO SUCCEED IN THIS ROLE: Requirements
This is a hybrid role (3 days in the office minimum with 2 days at home). Candidates will sit in one of the listed locations and should have a proven track record of managing teams in a virtual and in-office setting.
15+ years' experience in a related management capacity in a high-performance service environment that has consistently demonstrated World Class Service comparable to ADP's mission with significant measurable results. In addition, the associate should have a working knowledge of industry-leading practices in the disciplines of Human Capital Management. (Payroll, Human Resources, Fintech, Time, Benefits, Recruiting, and Talent Management).
At least 10+ years of Management experience in matrix management and oversight of a highly professional or organization.
Deep knowledge of the payments industry, especially pay cards, GPR cards, etc. is preferred
Experience with consumer products, especially in the payments/fintech industries preferred
Proven track record of supporting and fostering strong relationships with key stakeholders within areas such as Sales, GPT, etc.
Proven ability to assess performance, mentor, and counsel associates are essential. Strong leadership and people management skills are required.
Ability to influence where needed.
Ability to motivate and lead others; highly collaborative planning ability; superior business acumen, communication, and business judgment.
Requires strong strategic, operations, financial and relationship-building skills.
Drive a culture of objectivity rooted in data and facts.
Reporting of KPIs and output/results to executive leaders.
Cross functional collaboration is key.
Data Analysis: strong analytical skills to identify trends and patterns and measuring impact
Must be able to work under pressure of time constraints and be able to function in a flexible, constantly changing environment. Effective time management and conflict resolution skills are required.
Ability to travel as needed.
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
Experience noted above, OR
Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.