Senior vice president-operations job description

SUMMARY: Responsible for all operating activities for the Universal Studios Japan theme park. Provides high level leadership, strategic vision, guidance, and direction to the Park Operations, Security and Environmental Health & Safety (EHS), and Revenue Operations departments while adhering to all Universal Parks and Resorts requirements and expectations. This position requires relocation to Osaka, Japan.
MAJOR RESPONSIBILITIES:

+ Oversees all operating activities and initiatives including Parking, Entrance and Ticketing, Attractions, Guest Services, Park Services, Wardrobe, Special Events, VIP Tours, Security, Environmental Health & Safety, Food & Beverage, and Merchandise. Monitors and ensures that all areas of the theme park meet and exceed all health, safety, and sanitization standards

+ Leads all operating teams to create a rewarding and engaging work environment for team members, deliver a world class guest experience, maintain strict safety standards, and drive operational efficiency. Ensures proper audit and tracking procedures, along with exercising upselling opportunities to maximize operational revenue streams.

+ Provides strategic leadership including review/adjustment of organization structure, talent review and fit, and development of mid and long-range plans. Develops and implements training, development and proficiency programs to expand team capabilities, knowledge, and performance.

+ Partners with UPR project and operational leaders to employ best practices in park operations and stays engaged on company-wide initiatives, projects and requirements.

+ Oversees and maintains all financial responsibility for the overall Park Operations, Security and EHS, and Revenue Operations departments, including capital, expense, revenue, and per cap objectives.

+ Leads all departmental efforts with team member satisfaction (TSAT) to ensure all team members are satisfied and engaged and that continual improvement is embraced.

+ Understand and actively participate in Environmental, Health & Safety responsibilities by following established UPR policy, procedures, training and team member involvement activities.

+ Performs other duties as assigned.

EDUCATION: Bachelor of Science in Business Administration, Hospitality or related field is required. Master's in Business Administration is preferred.

EXPERIENCE: 15+ years of experience in a hospitality or operational environment is required; 9+ in theme park related work and management is required; or equivalent combination of education and experience.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

Universal elements and all related indicia TM & © 2022 Universal Studios. © 2022 Universal Orlando. All rights reserved. EOE

At Optiv, we're on a mission to help our clients make their businesses more secure. We're one of the fastest-growing companies in a truly essential industry. Join us.

Optiv is organized in two unique businesses: Technology and Services. Within the Services two lines of business (LoB) exist: Advisory which makes up the consulting and deployment of offerings, and Cyber Operations which is all Optiv's managed services. This SVP will work closely with their practice leaders and other internal/external stakeholders and is the general manager of this LoB. This SVP is responsible for coordinating activities related to the identification, enhancement, or creation of all things in a run or managed services state, some examples: Security Operations, Managed Identity, Authorized Support, and Endpoint Management and Response. The role will also require the SVP to be active in the sales cycles to drive and win opportunities and continuously shape what the portfolio of offerings. Additionally, the SVP will be responsible for helping to enhance our client's overall Optiv experience, as well as focusing on opportunities for delivery efficiency. The individual will work closely with the SVP of Advisory to define the roadmap and strategy of offerings, the CTO to assist with building and owning technology, the CISO to assist with evangelizing offerings, and Sales Leadership to ensure enablement, offering value and client satisfaction.

How you'll make an impact:Work closely with Practice and Line of Business leadership to fully understand the services portfolio.Close interaction with sales functions (Core Services, O-CISO and Account Managers) to understand the needs of our clients Work with stakeholders (internal/external) to uncover concepts for delivery innovation. Develop processes to help determine how concepts are vetted and executed Support practice areas with the development of new and emerging offerings; or the enhancement of existing offerings. Show the outcomes in business measurable terms of customers consulting the service, using it as an outsourcing partner, or creating hybrid delivery models Drive new business growth through greater advocacy and reference-ability - Meet with existing and prospective clients to support sales in evangelizing services Identify partners and competitors in this space in order to develop an engagement plan for each Align with marketing and other stakeholders to ensure that Emerging offerings are properly communicated and promoted Define and Optimize Customer Lifecycle - Map the customer journey, develop listening points in journey (e.g., usage, satisfaction, etc.), standardize interventions for each point in the journey Define segmentation of customer base and varying strategies - Work with Marketing to define the ideal customer Communicate with Technical and Non-Technical customers around security - Understand security concepts and solutions to a deep enough level to communicate in a practical way with stakeholders and customers of various levels of security experience Act as a mentor for other leaders in the organization Support activities that promote the overall health and profitability of the Advisory Services line of business Travel: 50-80%Perform other duties as assigned

Who we are looking for:Bachelor's Degree from a four-year college or university in a related field required. Master's Degree or equivalent in a related field preferred.15+ years of information security and professional services experience7+ years leading managed services organizations/business7+ years leading large globally dispersed teams Experience selling professional services Experience delivering information security consulting engagements Experience developing / enhancing Services offerings Experience leading a Managed Services practice or business Experience managing a professional services P&LAbility to complete assigned tasks or projects with limited supervision Ability to work in demanding environments and accomplish objectives Strong analytical skills Ability to collaborate with and unify various groups in order to execute innovation concepts and achieve company goals Understanding of current regulatory environment and related implications to Fortune 1000 clients Strong written and verbal communication skills
With Optiv you can expect:

• A company committed to championing Diversity, Equality, and Inclusion through our Affinity groups including, Black Employee Network, Disabled Employee Network, Latino Employee Network, Optiv Pride (LGBTQIA+), Veterans Support Network, and Women's Network.
• Work/life balance. We offer “Recharge” a flexible, time-off program that encourages eligible employees to take the time they need to recharge
• Professional training resources, including tuition reimbursement
• Creative problem-solving and the ability to tackle unique, complex projects
• Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
• The ability and technology necessary to productively work remote/from home (where applicable)

If you are seeking a culture that supports growth, fosters success, and moves the industry forward, find your place at Optiv! As a market-leading provider of cyber security solutions, Optiv has the most comprehensive ecosystem of security products and partners to deliver unparalleled services. Our rich and successful history with our clients is based on trust, serving more than 12,000 clients of varying sizes and industries, including commercial, government, and education. We have the proven expertise to plan, build, and run successful security programs across Risk Management, Cyber Digital Transformation, Threat Management, Security Operations - Managed Services, and Identity and Data Management.

Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law. By submitting your information through this page, you consent to Optiv collecting, using, and processing your personal data as part of Optiv's selection and recruitment activities. If you sign up to receive notifications of job postings, you may unsubscribe at any time. Optiv respects your privacy. For additional details on how Optiv uses and protects your information, click here to view our Privacy Policy.

Looking for an opportunity where success comes naturally? Then you may have found your crew. We're looking for a Senior Vice President to join our team.
Here's what you'd do:

The Senior Vice President will Influence peers and subordinates to achieve goals for the company. They will work collaboratively and cross-functionally to develop strategies as well as implement tactical plans for growing revenue. The Regional SVP is responsible for all aspects of leading and building a team that delivers results within sales, customer retention, revenue growth, asset management, and employee relations.

You'd be responsible for:

+ Focusing on developing and executing on core business processes that are built around the branch team and customer needs.

+ Encouraging communication across all business functions, and empower teams to learn and grow.

+ Focusing on customer needs and team member support/development drive success; expected to develop and maintain strong relationships with clients and internal operators

+ Fiscally and strategically responsible for the Region's goals

+ Providing the vision and strategic direction of the Regions

You might be a good fit if you have:

+ Experience in management role, leading a multi-million dollar business, a strong business acumen and service orientation

+ Demonstrated ability to enhance organizational effectiveness through expertise in talent management and leadership development skills

+ Constructive approach to dealing with conflict; strong mediation skills

+ Ability to draw on diverse sources of information (competitor, industry, economic) to develop strategies and identify business opportunities

+ Interpersonal skills including ability to develop and maintain effective relationships with a broad group of stakeholders in order to foster trust and influence key decisions

+ Acts with integrity and strong ethics to foster trust at all levels. Fosters and supports the principles and core values of the organization.

+ Bachelor's Degree or equivalent combination of skills and experience required Other Requirements

+ Minimum of 10 years' experience leading a Region or area of a service business that included P&L responsibility.

+ Experience leading geographically disbursed teams.

+ Excellent communication skills (written, spoken, listening, presenting)

Here's what to know about working here:

At BrightView, we're a tight-knit crew who are as passionate about caring for our clients as we are about each other. Though we're the nation's leading landscape company, we maintain a small company feel and supportive environment that makes our team members feel at home.

If you're looking to join a crew of talented go-getters who tackle big vision projects other companies could only dream of, you might just have found your match. With our range of services, including landscape design, development, maintenance and enhancements, there's no limit to what we can do, and what you can achieve.

In addition to industry-leading development opportunities, you'll also have benefits and perks like:

+ Competitive salary

+ Paid time off

+ Medical, dental, and vision insurance

Think you've found your crew?

BrightView is an Equal Employment Opportunity and E-Verify Employer.