What does a Senior Vice President-Operations do?

Senior Vice Presidents for Operations are top management employees who oversee the company's operations. They report to the company's Chief Executive Officer or roles equivalent to such. They are expected to be very familiar with everything related to the company, such as its products, services, and production activities, among others. As such, they would be able to create strategies that would elevate the performance of the company. They are heavily involved in the decision-making related to the different departments in operations. Senior Vice Presidents for Operations manage different departments related to operations. They ensure that all factors in operations contribute to the company's success.
Senior vice president-operations responsibilities
Here are examples of responsibilities from real senior vice president-operations resumes:
- Manage accounting department, including A/R, A/P, income audit, cashiers and night audit.
- Manage internal accounting control and oversee quarterly CPA audits to maintain accounting integrity.
- Achieve significant improvements in operational performance leading to increase customer satisfaction and employee morale and improve EBITDA.
- Finance and billing accountability across Medicaid, manage care commercial insurance, insurance verification, contract management, and benefits administration.
- Focuse global service delivery practices on PMI PMP, ITIL, and PB-MBOK methodologies and frameworks.
- Review onsite OSHA relate safety concerns.
- Direct the Medicare risk contract application process.
- Complete OSHA reports and monitor information to ensure SPCC plans are current.
- Reduce costs-per-audit by $2.2 MM annually utilizing six sigma tools [process improvement / reporting].
- Supervise the firm s accounting group, payroll, accounts receivable, accounts payable and all accounting activities.
- Maintain a comfortable living standard for elderly, post-operation patients.
- Process bi-monthly payroll, group benefits administration and human resource data.
- Oversee monthly/quarterly/annual close/reporting process and tax reporting in accordance with GAAP.
- Ensure accuracy and compliance by reviewing auditing reports and budget reconciliations.
- Develop and implement efficient accounting, financial and operating system with GAAP.
Senior vice president-operations skills and personality traits
We calculated that 11% of Senior Vice Presidents-Operations are proficient in Oversight, Financial Performance, and SVP. They’re also known for soft skills such as Communication skills, Leadership skills, and Management skills.
We break down the percentage of Senior Vice Presidents-Operations that have these skills listed on their resume here:
- Oversight, 11%
Implemented servicing surveillance program for commercial and residential loan portfolios to enforce vendor service level agreement and increase vendor oversight.
- Financial Performance, 7%
Monitor and review business and financial performance monthly and make the appropriate recommendations to continually improve financial and operational results.
- SVP, 6%
Acquired by Concentric in 2016.SVP, Operations and Client Services (Contract Engagement) - 2001 to 2002Reported to CEO.
- Project Management, 6%
Investigated, proposed and implemented Project Management Professional (PMP) certification training and testing for all eligible project management staff.
- Risk Management, 6%
Designed and developed overnight automated control process for risk management factors as well as generation of daily flash management reports.
- Customer Service, 5%
Improved efficiency and customer service by managing technology implementations including Online Banking, Online Cash Management, and upgrading platform software.
Common skills that a senior vice president-operations uses to do their job include "oversight," "financial performance," and "svp." You can find details on the most important senior vice president-operations responsibilities below.
Communication skills. The most essential soft skill for a senior vice president-operations to carry out their responsibilities is communication skills. This skill is important for the role because "top executives must be able to convey information clearly and persuasively." Additionally, a senior vice president-operations resume shows how their duties depend on communication skills: "incorporated technology contributors into scoping/estimating process and enhanced process flow and communication channels, working with account and project management teams. "
Leadership skills. Many senior vice president-operations duties rely on leadership skills. "top executives must be able to shape and direct an organization by coordinating policies, people, and resources.," so a senior vice president-operations will need this skill often in their role. This resume example is just one of many ways senior vice president-operations responsibilities rely on leadership skills: "provide operational leadership and oversight of business process, customer service & talent management. "
Problem-solving skills. For certain senior vice president-operations responsibilities to be completed, the job requires competence in "problem-solving skills." The day-to-day duties of a senior vice president-operations rely on this skill, as "top executives need to identify and resolve issues within an organization." For example, this snippet was taken directly from a resume about how this skill applies to what senior vice presidents-operations do: "initiated the implementation of microsoft dynamics (erp) solution. "
Time-management skills. A commonly-found skill in senior vice president-operations job descriptions, "time-management skills" is essential to what senior vice presidents-operations do. Senior vice president-operations responsibilities rely on this skill because "top executives do many tasks concurrently to ensure that their work gets done and that the organization meets its goals." You can also see how senior vice president-operations duties rely on time-management skills in this resume example: "oversee on time performance, government training grants, cost of poor quality, enterprise resource planning & manufacture cost reduction. "
The three companies that hire the most senior vice president-operationss are:
- Citi45 senior vice presidents-operations jobs
- Synchrony Financial14 senior vice presidents-operations jobs
- Sodexo Management, Inc.7 senior vice presidents-operations jobs
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Senior vice president-operations vs. Operations director
Operations directors oversee all company operations. They have the power to set the direction, change the course of the organization, and reform strategies to ensure efficiency in how the company operates. Operations directors manage business operations effectively by constantly analyzing company data and by anticipating any challenge that may come their way. As such, they make sound business decisions and recommendations that will help strengthen the organization. Operations directors oversee finances, quality control, and even human resources. They ensure that all aspects of the business are considered in making business operations decisions.
While similarities exist, there are also some differences between senior vice presidents-operations and operations director. For instance, senior vice president-operations responsibilities require skills such as "svp," "risk management," "operational risk," and "due diligence." Whereas a operations director is skilled in "continuous improvement," "patients," "financial management," and "payroll." This is part of what separates the two careers.
Operations directors really shine in the finance industry with an average salary of $120,460. Comparatively, senior vice presidents-operations tend to make the most money in the manufacturing industry with an average salary of $174,554.On average, operations directors reach similar levels of education than senior vice presidents-operations. Operations directors are 5.0% less likely to earn a Master's Degree and 0.6% less likely to graduate with a Doctoral Degree.Senior vice president-operations vs. Operations manager
Operations managers are in charge of running the main business of the organization. They ensure that the business is running smoothly from an operations standpoint. They make sure that the processes in place produce the necessary output by implementing quality control measures. They also manage finances and ensure that there is enough budget to keep the operations of the business running. They also ensure that the production of goods or services is cost-efficient. Operations managers also handle people-related concerns. They are responsible for interviewing candidates, choosing the ones to hire, and ensuring that individuals assigned to operations are properly trained.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that senior vice president-operations responsibilities requires skills like "financial performance," "svp," "risk management," and "operational risk." But an operations manager might use other skills in their typical duties, such as, "continuous improvement," "payroll," "customer satisfaction," and "powerpoint."
Operations managers may earn a lower salary than senior vice presidents-operations, but operations managers earn the most pay in the technology industry with an average salary of $96,779. On the other hand, senior vice presidents-operations receive higher pay in the manufacturing industry, where they earn an average salary of $174,554.operations managers earn lower levels of education than senior vice presidents-operations in general. They're 10.6% less likely to graduate with a Master's Degree and 0.6% less likely to earn a Doctoral Degree.What technology do you think will become more important and prevalent for Senior Vice President-Operationss in the next 3-5 years?
Senior vice president-operations vs. Director of operations and finance
A director of operations and finance is in charge of overseeing and spearheading business and financial operations, ensuring efficiency and smooth workflow. Their responsibilities revolve around performing research and analysis to identify the best practices to optimize operations, coordinating with different departments to gather data, conducting research and analysis to identify new business and investment opportunities, and monitoring the progress of various projects and programs. Furthermore, as a director, it is essential to lead and encourage the workforce to reach goals, all while implementing the company's policies and regulations.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a senior vice president-operations is likely to be skilled in "svp," "customer service," "operational risk," and "regulatory compliance," while a typical director of operations and finance is skilled in "financial operations," "payroll," "cpa," and "financial management."
Directors of operations and finance make a very good living in the automotive industry with an average annual salary of $126,734. On the other hand, senior vice presidents-operations are paid the highest salary in the manufacturing industry, with average annual pay of $174,554.directors of operations and finance typically earn similar educational levels compared to senior vice presidents-operations. Specifically, they're 3.1% more likely to graduate with a Master's Degree, and 1.3% more likely to earn a Doctoral Degree.Senior vice president-operations vs. Executive director of operations
Executive Directors of Operations are top management employees of a nonprofit. They manage the whole operations of the company. They set annual strategic goals to bring the company closer to its vision. They oversee all of the company's programs and ensure that these programs are in line with the company's vision and mission. They also ensure that the partnerships formed with other organizations remain strong. As leaders, they are expected to motivate and inspire the employees to work well together. Executive Directors of Operations represent the company in external events, industry functions, and other activities.
Even though a few skill sets overlap between senior vice presidents-operations and executive directors of operations, there are some differences that are important to note. For one, a senior vice president-operations might have more use for skills like "svp," "customer service," "operational risk," and "due diligence." Meanwhile, some responsibilities of executive directors of operations require skills like "operations management," "customer satisfaction," "financial management," and "home health. "
The finance industry tends to pay the highest salaries for executive directors of operations, with average annual pay of $168,086. Comparatively, the highest senior vice president-operations annual salary comes from the manufacturing industry.The average resume of executive directors of operations showed that they earn similar levels of education compared to senior vice presidents-operations. So much so that theyacirc;euro;trade;re 0.3% more likely to earn a Master's Degree and more likely to earn a Doctoral Degree by 0.4%.Types of senior vice president-operations
Updated January 8, 2025