Senior vice president jobs in Wyoming

Description & Requirements The Senior Vice President, Technology Delivery is a strategic executive responsible for leading the technical delivery of high-profile projects within the Maximus Federal segment. The initial focus will be driving technology projects within our Federal Health portfolio, with future engagements across federal programs as determined by business needs. This role drives innovation ensures compliance with federal contracting standards and delivers impactful solutions that support the mission of serving veterans and other federal clients. While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including top secret or sensitive compartmented information (TS/SCI) clearance Key Responsibilities Strategic Leadership & Vision - Set and execute the technology delivery strategy for federal programs, beginning with a focus on large-scale health projects. - Align technical solutions with enterprise strategy, business needs, and federal contracting requirements. - Lead the development of technology roadmaps, ensuring alignment with Maximus' corporate vision and federal client objectives. Technical Delivery & Program Management - Oversee the end-to-end delivery of complex technical projects, ensuring quality, timeliness, and budget adherence. - Drive adoption of best practices in Agile, DevOps, and continuous improvement methodologies. - Lead cross-functional teams in the design, development, integration, testing, deployment, and support of technology solutions. Innovation & Solution Architecture - Champion the use of emerging technologies (AI/ML, cloud, cybersecurity, digital modernization) to deliver differentiated solutions. - Ensure solutions are secure, scalable, and compliant with federal standards (CMMI, ITIL, NIST, FedRAMP, FISMA). - Provide technical solution support during proposal development, including technology stack selection and solution architecture. Stakeholder Engagement & Collaboration - Build and maintain strong relationships with federal clients, internal stakeholders, and industry partners. - Influence and align stakeholders at all levels to achieve program objectives. - Represent Maximus Federal in high-level meetings, negotiations, and industry forums. Compliance & Governance - Ensure all technical delivery activities comply with federal contracting regulations and Maximus policies. - Operationalize standards for governance, risk management, and data security across program delivery environments. Team Leadership & Development - Lead, mentor, and develop high-performing technical teams. - Foster a culture of innovation, accountability, and continuous improvement Minimum Requirements - Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or related field; MBA preferred. - 15+ years of progressive experience in technology leadership roles, with a proven track record in federal government contracting. - While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including top secret or sensitive compartmented information (TS/SCI) clearance - Extensive experience in technical delivery, solution architecture, and program management for large-scale federal projects. - Deep understanding of federal standards and compliance frameworks (CMMC, ITIL, NIST, FedRAMP, FISMA). - Strong strategic planning, leadership, and communication skills. - Ability to work collaboratively with cross-functional teams and external partners. - Experience driving digital transformation and innovation in a fast-paced, dynamic environment EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 256,000.00 Maximum Salary $ 340,000.00

The National Director, Rare Disease is a senior leadership position accountable for setting the US strategy, operational oversight, and performance management of the Rare Disease Field Medical Affairs (FMA) team. This role manages the unique challenge of strategically deploying a small MSL team across a disparate rare disease presence (including PKU and ALS), ensuring effective scientific exchange, supporting identification for evidence generation needs, and collaboration with patient advocacy and policy teams to ensure strategy reflects patient perspectives. The Director is responsible for medical customer engagement, including the hiring, development, coaching, and strategic deployment of the Rare Disease MSLs (including the PKU and ALS MSLs). This position reports directly to the Rare Disease Medical Business Unit Lead. **** **Key Responsibilities:** **Leadership and People Management** + Oversee the recruitment, on-boarding, training, and performance management processes, including development of performance metrics, for the Rare Disease FMA team, ensuring all personnel meet high professional and scientific standards + Lead, mentor, coach, and support performance management of the national team of Rare Disease MSLs, fostering a culture of scientific excellence, accountability, and patient focus + Manage the US FMA budget, resource allocation, and key operational metrics to optimize field effectiveness and efficiency + Represent stakeholder needs, insights, and knowledge to other parts of Otsuka including senior leadership and other internal partners **Strategic Deployment and Stakeholder Engagement** + Develop and implement the overarching US FMA strategy and annual operating plan, focusing on strategically deploying MSLs to cover a disparate rare disease presence and small patient populations + Direct the team's efforts to identify centers and/or patients suitable for evidence generation (e.g., registries), recognizing the significant recruitment challenges inherent in rare diseases + Ensure MSLs effectively interact with multidisciplinary care teams of specialists (e.g., metabolic specialists for PKU, neuromuscular specialists for ALS) to foster comprehensive scientific exchange + Lead the strategy for connecting with key external stakeholders, including patient advocacy groups at national and international congresses, ensuring coordinated scientific coverage and efficient resource use + Maintain relationships with key opinion leaders, healthcare professionals, and key accounts to facilitate scientific exchange, and will act as the primary point of contact for these external stakeholders. **Operational Excellence** + Maintain accountability for ensuring all field activities, scientific exchanges, and documentation adhere to relevant company SOPs, regulatory requirements, and industry guidelines + Monitor key performance indicators (KPIs) and operational metrics for the national team, using data to drive continuous improvement in scientific and medical customer engagement, efficiency, and insight collection + Oversee the consistent capture, aggregation, and synthesis of high-quality medical insights from the field to inform internal strategic decision-making within Medical Affairs and across the broader R&D organization + Consider technology and AI to support workflow improvement **Cross-functional Integration** + Serve as the primary field medical affairs representative to the Rare Disease Medical Business Unit Lead and core cross-functional leadership team (e.g., Commercial, Market Access, etc.) + Coordinate with the Clinical Development team to support site identification, feasibility assessments, and operational excellence for clinical trials within the Rare Disease space **Compliance and Training** + Ensure all activities adhere to applicable regulations, compliance, guidelines, and industry standards. + Stay abreast of relevant regulatory and legal developments, providing guidance and training to the team as needed. + Able to fulfill required internal company training requirements in a timely manner **Qualifications** **Education and Experience:** + Advanced scientific or clinical degree is required (PharmD, MD, PhD, or equivalent) + Minimum of 10 years of field experience in the pharmaceutical or biotechnology industry + Minimum of 3-5 years of direct people management experience leading a field-based MSL team (Regional or National responsibility required) + Extensive experience in Rare Disease or a highly specialized therapeutic area with complex patient journeys and limited physician specialists + Proven success in developing and executing national medical strategies, budget management, and clinical trial support **Skills and Competencies:** + Exceptional ability to lead, motivate, and manage a remote, high-performing scientific team + Strong ability to lead, influence, and collaborate in a matrixed environment regardless of reporting structure and operating under ambiguity without a set playbook. + Superior strategic planning and organizational management skills, capable of translating broad strategy into tactical execution plans under constraints of a small team size + Deep understanding of the Rare Disease patient and provider ecosystem, including multidisciplinary care models, patient advocacy, and diagnostic pathways + Excellent communication, presentation, and cross-functional leadership skills, with proven ability to influence + Ability to travel at least 60% - attend regional and international conferences / workshops to obtain new competitive information, keep abreast of clinical trends and support, and maintain relationships with key investigators and scientific research **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $205,368.00 - Maximum $307,050.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that-our technology helped people put a man on the moon and capture the first-ever picture of a black hole. We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital , WD , WD_BLACK, and SanDisk Professional brands. We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future. Today's exceptional challenges require your unique skills. Together, we can build the future of data storage. **Job Description** Western Digital is seeking a strategic leader to identify and evaluate new business opportunities in storage adjacencies, software platforms, and emerging business models. This role will focus on strategic opportunities beyond our core hardware business, including software-defined storage, tiered storage solutions, platform partnerships, and innovative business models to serve hyperscalers, neoclouds, sovereign clouds, and OEM partners. The Senior Director will serve as the company's strategic thought leader on how Western Digital can expand its value proposition and capture new revenue streams in the evolving data storage ecosystem. This is a pure strategy and business development role requiring deep expertise in cloud infrastructure, software platforms, and emerging storage business models. The ideal candidate will bring a management consulting background with experience advising technology companies on platform strategy, ecosystem development, and business model innovation. This role reports to the VP of Corporate Strategy. **Key Responsibilities** **Strategic Opportunity Identification & Assessment** + Identify and evaluate high-value strategic opportunities in storage adjacencies (software, platforms, services, new business models). + Assess market opportunities in Software-Defined Storage (SDS), storage management platforms, data orchestration, and tiered storage solutions. + Evaluate emerging business models (Storage-as-a-Service, consumption-based pricing, platform partnerships). + Develop frameworks for assessing build vs. buy vs. partner decisions for software and platform opportunities. + Identify white space opportunities where Western Digital's capabilities create unique competitive advantages, analyzing the strategic fit and value creation potential relative to the core hardware business. **Market & Customer Strategy** + Develop strategic approaches for serving hyperscale, neoclouds, and sovereign cloud initiatives. + Analyze customer infrastructure trends and storage requirements that extend beyond hardware. + Evaluate opportunities for differentiated solutions for emerging segments (e.g., edge computing, private/hybrid cloud). + Assess evolving OEM partnership models for deeper value chain integration. + Understand customer Total Cost of Ownership (TCO) drivers and map buying behaviors for integrated solutions versus component purchases. **Software & Platform Strategy** + Evaluate opportunities in storage management software, data placement, and intelligent tiering solutions. + Assess Software-Defined Storage (SDS) architectures and Western Digital's potential role in the ecosystem. + Analyze platform partnership opportunities with cloud providers, System Integrators (SIs), and infrastructure software vendors. + Evaluate API strategies, developer ecosystems, and platform business models relevant to storage. + Assess opportunities to leverage WD's storage expertise through software intelligence and optimization layers. + Analyze the competitive landscape in storage software to identify differentiation opportunities. **Partnership & Ecosystem Development** + Develop and execute strategic partnership frameworks for software vendors, cloud providers, and system integrators. + Evaluate potential strategic partners and alliances within the storage ecosystem. + Assess diverse partnership models (licensing, co-development, joint ventures, revenue sharing). + Analyze ecosystem dynamics to build platform effects and network value. + Evaluate sovereign cloud initiatives globally for partnership opportunities. + Support business development teams with strategic frameworks for partner evaluation and deal structuring. **Business Model Innovation** + Evaluate new business models for storage including consumption-based pricing, outcome-based models, and managed services + Assess storage-as-a-service opportunities and requirements for Western Digital to compete in service-based models + Analyze financial implications and unit economics of alternative business models vs. traditional product sales + Evaluate capabilities, partnerships, and investments required to execute on new business models + Assess implications of business model shifts on go-to-market, operations, and organizational capabilities + Develop business cases and financial models for adjacency opportunities and new business model initiatives **Strategic Analysis & Executive Communication** + Conduct rigorous strategic analysis of adjacency opportunities with clear recommendations for executive decision-making + Prepare strategic deep-dives and prepared executive and board briefings on storage adjacency strategies, translating complex platform and ecosystem opportunities into clear, actionable C-suite and investment priorities. + Synthesize market research, customer insights, and competitive intelligence into strategic recommendations and thought leadership on industry evolution and business model disruption. **Cross-Functional Collaboration** + Partner with Strategy to identify integrated solutions and cross-selling opportunities. + Collaborate with Product Management and Engineering on platform roadmaps, technical feasibility and feature prioritization for adjacency initiatives. + Work with Business Development and Corporate Development on partnership evaluation, M&A targets, and deal execution. + Engage Sales and Marketing to understand customer needs and validate strategic assumptions. + Collaborate with Finance on financial modeling, business case development, and investment prioritization **Qualifications** + **Experience:** 12+ years in management consulting, corporate strategy, or business development with a focus on technology platforms and ecosystems. 5+ years at a top-tier management consulting firm strongly preferred. + **Expertise:** Proven track record developing platform strategies, ecosystem frameworks, and business model innovations for technology companies. Deep experience with cloud infrastructure, neo clouds, data storage, or enterprise infrastructure markets is strongly preferred. + **Skills:** Exceptional strategic thinking, deep expertise in platform strategy, two-sided markets, and ecosystem dynamics. Outstanding analytical/financial modeling skills, including business case development. + **Core Competencies:** + **Strategic Vision:** Ability to identify emerging trends and non-obvious opportunities. + **Technical & Market Knowledge:** Strong technical understanding of emerging trends in AI infrastructure and edge computing alongside cloud architectures and data storage requirements across hyperscale, neo cloud , sovereign and enterprise segments. + **Platform Thinking:** Deep expertise in platform strategy, two-sided markets, and ecosystem dynamics (network effects). + **Ecosystem Orchestration:** Skill in designing and managing complex multi-party relationships. + **Communication & Influence:** Proven ability to craft compelling strategic narratives and translate technical/market complexity into clear, actionable executive recommendations. Ability to drive alignment across organizational boundaries and influence C-suite decisions. + **Education:** MBA from a top-tier business school is required. Bachelor's degree in Engineering, Computer Science, Physics, or a related analytical field is required. **Preferred Qualifications** + Direct consulting experience advising storage, cloud infrastructure, or enterprise software companies. + Experience with platform strategy projects including marketplace development, ecosystem strategy, or API strategies. + Background in business development or corporate development with experience structuring strategic partnerships. + Prior experience working with or for hyperscale cloud providers (AWS, Azure, GCP) or large OEMs. + Knowledge of sovereign cloud initiatives in Europe, Asia-Pacific, or Middle East regions. + Experience with M&A due diligence or strategic investment evaluation in software or platforms. + Familiarity with open-source software models and community-driven platform development. + International business experience, including understanding of regional market dynamics and partnership models. **Performance Metrics** + Quality and impact of strategic recommendations on adjacency investment decisions + Identification of high-value strategic opportunities that lead to partnership or investment decisions + Rigor and clarity of business cases and strategic analyses for adjacency opportunities + Effectiveness in influencing executive strategy and resource allocation for new initiatives + Stakeholder satisfaction across executive leadership and cross-functional partners + Contribution to partnership pipeline and deal flow in storage adjacencies + Quality of strategic thought leadership on storage industry evolution and business model innovation **Location** + San Jose, California (primary) + Flexibility for remote work within established company policies + 25-35% travel including domestic and international travel to meet with hyperscale customers, potential partners, industry events, and consulting network **What Makes This Role Unique** This is a critical strategic leadership position tasked with driving Western Digital's transformation by identifying and executing entirely new, multi-billion dollar revenue streams beyond the core HDD business in storage adjacencies (software, platforms, and services). The focus is high-stakes, requiring the development of strategic approaches for complex ecosystems, particularly the high-growth neoclouds, sovereign cloud initiatives, and global hyperscalers, relying heavily on Ecosystem Orchestration and the ability to shape C-suite decisions and define the company's future value proposition. **Additional Information** Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (*********************************************************************************************** . Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Based on our experience, we anticipate that the application deadline will be **02/08/2025** (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline. \#LI-JS1

Shape the Future of Blockchain-Bringing Business On-Chain We're offering a unique opportunity to join Launch Legends (and Autheo) as a part-time Equity Cofounder. Founded nearly four years ago, Launch Legends is at the forefront of bridging Web3 blockchain technology with the next evolution of Web2 integration-bringing businesses on-chain through enterprise-grade solutions, DePIN innovations, and decentralized financial infrastructure. Our flagship project, Autheo, is an AI enabled Layer-Zero OS with an integrated Layer-1 blockchain and complete decentralized infrastructure thast includes decentralized compute, storage, identity, and service marketplaces, as well as a Full-stack development enveronment (DevHub)-engineered for scalable enterprise adoption, developer innovation, and real-world blockchain integration. Our Projects Autheo - ************** Autheo Team - https://**************/teams Launch Legends (Parent Company) - ******************** Twitter: **************************** About Autheo With nearly 100 equity cofounders from leading companies and institutions-many with advanced degrees and PhDs-Autheo is solving the critical challenges blocking business adoption of blockchain technology. Key Features: Enterprise-Grade Layer-1 Blockchain - High-speed, self-securing, and cost-efficient infrastructure built for scale. Developer Hub & Application Marketplace - A decentralized platform where developers build, deploy, and monetize real-world apps. Web2-Web3 Integration - Microservices, SDKs, and governance frameworks for seamless business migration. Decentralized Cloud & Compute - Secure, privacy-preserving storage and AI-powered compute for next-gen applications. DePIN Infrastructure - On-chain networks powering real-world infrastructure ownership and resource sharing. Traction (Testnet Launch): Wallet Accounts: 290,000+ Twitter Followers: 30,000+ Discord Members: 19,000+ Smart Contracts Deployed: 30,000+ Developers Registered for MVP DevHub: 7,500+ Compensation & Growth Path This is a part time equity / token-based cofounder opportunity. You will receive equity in Launch Legends, Autheo, and the WFO Creator Network, along with token allocations in the Autheo blockchain. We have already completed an initial financing round to support infrastructure and marketing, and are currently in discussions with VCs and crypto investors to fund expansion and salaries. Salaried compensation is expected to begin within 4 to 5 months, following our node, token sales or funding. ROLE-VICE PRESIDENT OF SUPPORT Overview As Vice President of Support, you will lead Autheo's global Support and Operations organization-responsible for ensuring reliability, responsiveness, and trust across the Layer-0 Operating System (Layer-0 OS), Layer-1 blockchain, and developer ecosystem. This executive position oversees the integration of human, automated, and AI-driven support processes within Autheo's decentralized infrastructure, ensuring all support operations align with Launch Legends' corporate governance and Autheo's decentralized execution model. You will work closely with the Managing Directors, the Executive Steering Committee, Engineering, Product, and Global Channels leadership to architect and scale a 24×7 support organization that meets enterprise-grade standards for uptime, SLA compliance, and ecosystem engagement-while maintaining the transparency and verifiability required of decentralized systems. Responsibilities Support Strategy & Global Operations • Design and lead Autheo's global support strategy for decentralized infrastructure, validator operations, DevHub, APIs, SDKs, and enterprise integrations. • Build and manage a multi-tier (L1-L3) global support system aligned with automation, human-in-the-loop, and governance workflows. • Oversee 24×7 on-call rotations, escalation management, and performance dashboards ensuring SLA adherence and service continuity. • Coordinate with Engineering and DevOps to continuously improve incident detection, remediation, and root-cause analysis processes. Automation & AI-Driven Support Systems • Implement AI-based triage, predictive analytics, and self-healing automation across all monitoring and ticketing systems. • Define guardrails and governance controls for automated responses to ensure transparency, traceability, and audit readiness. • Lead continuous optimization of the integrated workflow model (Automated → Semi-Automated → Manual), driving measurable reductions in MTTR and human intervention rates. Developer & Ecosystem Support • Oversee the developer support lifecycle-onboarding, SDK integration, technical assistance, and documentation feedback loops. • Establish scalable communication channels across Discord, Slack, and DevHub that blend community self-service with professional enterprise support. • Integrate partner and validator support frameworks into the same SLA and reporting structure to maintain unified operational standards. Governance Alignment & Executive Reporting • Work directly with Managing Directors and the Executive Steering Committee to ensure operational decisions and performance metrics align with Launch Legends' governance and compliance policies. • Maintain unified dashboards and governance reports covering uptime, incident metrics, automation performance, and service reliability. • Lead post-incident reviews and quarterly operational assessments with CIO, COO, and Governance Leads. Quality, Training & Continuous Improvement • Develop capability programs and certification pathways for support engineers and partners to maintain technical excellence across all tiers. • Implement feedback loops that integrate telemetry, incident data, and community insights into automation and process refinements. • Build and sustain a culture of reliability, transparency, and proactive improvement across global support teams. Risk, Continuity & Business Resilience • Lead the design and validation of business-continuity and disaster-recovery frameworks specific to support operations. • Ensure redundancy and follow-the-sun coverage models across all global regions. • Partner with Security, Compliance, and Infrastructure teams to safeguard key systems and maintain operational integrity during crises. Qualifications • 10+ years of leadership experience in technical support, site reliability, or operations for blockchain, cloud, or enterprise SaaS platforms. • Proven ability to design and scale 24×7 global support programs integrating automation, observability, and governance controls. • Strong knowledge of decentralized systems, blockchain node operations, and Layer-0/Layer-1 infrastructure. • Expertise in monitoring, observability (Prometheus, Grafana, OTEL), CI/CD integration, and automated escalation systems (PagerDuty, Jira Service Management). • Demonstrated success in implementing AI-driven triage, predictive alerting, and self-healing support architectures. • Experience coordinating enterprise SLAs, audit readiness, and multi-party governance reporting. • Skilled in cross-functional leadership-aligning engineering, DevOps, security, and partner teams under unified operational standards. • Excellent communication and crisis-management skills, with the ability to represent Autheo's support organization to executive leadership, partners, and community stakeholders. • Bachelor's or Master's degree in Computer Science, Engineering, or a related field preferred; certifications in ITIL, SRE, or DevOps disciplines are highly valued. 🌐 🚀 WHY JOIN LAUNCH LEGENDS? Traction with Momentum: Autheo is already gaining significant traction in the blockchain space, with rapid developer adoption, platform growth, and partnership interest. Cross-Industry Impact; Autheo is positioned to transform not only the Web3 ecosystem-but also Web2 and the broader technology sector-by enabling real-world business adoption of decentralized infrastructure. Real Innovation, Not Hype: Unlike many blockchain ventures, Autheo is focused on substance over speculation. We are building real solutions: modular fullstack infrastructure, enterprise-grade toolkits, decentralized identity, cloud, compute, and service orchestration. Backed by Elite Talent: You'll join a team composed of professionals from top-tier universities, Fortune 500 companies, and major blockchain platforms. Our team includes multiple PhDs and senior engineers who have launched and scaled world-class technologies. If you're ready to redefine blockchain adoption, empower global business integration, and help shape the next generation of Web3 and developer ecosystems, we invite you to take the next step. Let's build the future-together.

Vice President of Public Sector Growth, STChealth This role leads Public Sector and Marketing activities for STChealth, including growth, sales, business development, and account management functions. You will ensure we meet company goals by retaining current clients and securing new ones, expanding our reach and strategic market position, identifying, developing and closing new opportunities, and ultimately increasing revenue over time. You will lead Marketing activities for both the Public Sector and Healthcare markets served by STChealth. This individual will manage a team of account executives, business development, and marketing professionals and will collaborate closely with the other members of the executive team. What You'll Do: Serve as a key member of the STChealth leadership team overseeing areas critical to achievement of the company's goals. You'll develop and execute our plan for growth in the government sector, working with your team and other company leaders, and will lead all marketing activities. Manage all sales and business development activities, including identification, development, and capture of new opportunities; sales operations including pipeline management; current client management; marketing; partnerships; and government and industry relations. Lead a team of account management, business development, and marketing professionals with a focus on retaining and growing our base while positioning us for future growth. Guide your teams in building strategic relationships and “trusted advisor” status within leadership of client departments, adjacent agencies, Governor's offices, legislatures, etc. as appropriate to strengthen our market position and advance growth goals. Support the development of relationships and presence within the stakeholder landscape such as industry associations and healthcare-related organizations at the state and national levels. Make sure sales and marketing goals are met or exceeded. This includes managing the department's budget and monthly, quarterly, and annual financial forecasts with accuracy, predictability, and accountability. Be a strong and transformational leader for the business unit and the company both internally and externally and become a trusted voice on behalf of STChealth in the markets we serve. What You'll Bring: At least 10 years of management experience in the Healthcare IT Services and/or software market. Significant Public Sector state health and human services experience is strongly preferred but not required and candidates with this experience will be prioritized. Proven ability to create and execute plans that lead to increased market growth and increased revenue over time. Demonstrated familiarity with state government procurement and contract management processes. Experience building and leading high-performing sales, business development, capture and marketing teams. Excellent strategic thinking and communication skills. Comfortable synthesizing complex technical, clinical, and policy issues and communicating them effectively to varied audiences. Effective presenting to executives, supervisors, and end users. Excellent analytical and financial skills, including financial modeling, profit and loss (P&L) management and data-driven decision-making. Key Skills: Building Relationships: You can easily connect with and maintain strong relationships with colleagues, clients, partners, and other key stakeholders. Execution: You can develop a plan, set clear goals, collaborate effectively, and achieve results. What We Offer: Full health, dental, and vision insurance. 3 weeks of vacation and 5 personal days. A program that rewards healthy lifestyle choices. Flexible work arrangements. About Us: When you choose STChealth, you will be choosing a long-standing industry leader with a 37-year history and a start-up mentality. And you will be choosing to join a team of people determined to reduce the impact of preventable disease and empower people throughout the healthcare ecosystem. Named one of Arizona's Top Workplaces, you will find that we are a highly engaged group of people, motivated and inspired by each other, and passionate about the collective work we do in creating intelligent solutions for healthier communities all over the world. Located in the Phoenix Warehouse District, we are proud to be a part of the dynamic and creative PHX Core Innovation Hub. Our open-office layout provides plenty of room for the collaboration and inspiration that feeds all the great ideas that start here. *Only successful candidates will be contacted*. Harris is an Equal Opportunity Employer and members of the following targeted groups are encouraged to apply women, persons with disabilities, aboriginal peoples and visible minorities. If you are a person with a disability, assistance with the screening and selection process is available on request. The Harris Talent Acquisition team does not use text messages to contact candidates or solicit confidential information. We encourage all candidates to apply for advertised positions. They will be contacted either by a Harris manager or by a member of the Talent Acquisition team for an interview, once the required criteria have been met.

Our client is a Botswana-based financial services provider that has been offering loan solutions since 2012. With a strong focus on accessibility and customer convenience, they have established a network of over 35 branches and kiosks strategically located across the country. Their mission is to ensure that individuals can easily access the financial support they need, making them a trusted and reliable partner within the local community. Role Overview The CEO would be responsible for leading and overseeing the overall strategic direction, financial performance, and operational excellence of the company. The CEO will ensure the successful execution of the company's vision and mission in the mobile money industry, driving financial inclusion, customer satisfaction, regulatory compliance, and sustainable growth. This role requires a dynamic leader with a strong background in financial services, fintech, mobile payments, and digital transformation and a hands-on approach. Job type: Full time/ Permanent Workplace: On-site Location: Botswana Relocation to Botswana is a must Requirements Bachelor's degree in Business Administration, Finance, Economics, Information Technology, or a related field; MBA or relevant postgraduate degree preferred. Minimum of 5-8 years of executive leadership experience in fintech, banking, telecommunications, or mobile financial services. Proven track record of leading a high-growth business, scaling mobile money operations, and driving digital financial inclusion. Strong understanding of financial regulations, AML/KYC requirements, and risk management principles. Experience in strategic partnerships, investor relations, and stakeholder management. Excellent leadership, communication, and negotiation skills. Strong analytical skills with the ability to interpret financial reports, market trends, and business performance metrics. Experience working with regulators, policymakers, and industry associations in the financial services and fintech sectors. Strategic thinking and problem-solving skills. Strong leadership and team-building capabilities. Excellent financial acumen and business judgment. Strong negotiation and stakeholder management skills. Ability to drive innovation and adapt to emerging financial technologies. Effective decision-making under uncertainty and complex business environments. Responsibilities Strategic Leadership & Business Growth: Develop and implement the company's long-term vision, mission, and strategic plan to ensure business growth and sustainability. Identify new market opportunities, partnerships, and revenue streams to expand the company's footprint and enhance financial inclusion. Spearhead innovation in mobile money solutions, ensuring alignment with emerging financial technologies and customer needs. Drive expansion strategies including partnerships with banks, telecom operators, merchants, and other financial institutions. Establish and maintain strong relationships with key stakeholders, including investors, regulatory bodies, financial institutions, and technology partners. Financial Performance & Risk Management: Oversee financial management and performance, ensuring profitability, revenue growth, and operational efficiency. Develop and execute financial plans, budgets, and forecasts to achieve business objectives. Implement robust risk management policies and compliance frameworks to mitigate financial and operational risks. Ensure compliance with local and international financial regulations, including anti-money laundering (AML) and know-your-customer (KYC) requirements. Operational Excellence & Technology Innovation: Oversee the development and deployment of innovative mobile money services that improve accessibility, affordability, and usability. Drive operational efficiency and digital transformation to enhance customer experience and business scalability. Lead product development initiatives to introduce new payment solutions, remittances, merchant services, and other fintech innovations. Ensure cybersecurity measures and data protection policies are in place to safeguard customer information and transactions. Leadership & Team Management: Build and lead a high-performing executive team, fostering a culture of collaboration, accountability, and continuous improvement. Provide strategic guidance and mentorship to senior management and employees to enhance productivity and engagement. Champion diversity, equity, and inclusion within the organisation to create a dynamic and inclusive workplace. Align team objectives with overall company goals to drive efficiency and high performance. Regulatory & Compliance Oversight: Ensure the company operates within legal and regulatory frameworks governing mobile money and financial services. Liaise with regulatory authorities and government agencies to advocate for favorable policies and industry best practices. Maintain transparency and corporate governance standards, ensuring compliance with financial and fintech industry regulations. Benefits Competitive executive salary with performance-based incentives. Executive perks, travel allowances, and professional development opportunities. Opportunity to lead a high-impact organisation driving financial inclusion and economic empowerment.

Vice President of Outpatient North Reports to: Senior Vice President of Operations & Chief Program Officer Status: Full-Time | Travel Required Make a Difference. Lead with Purpose. Advance Outpatient Care. Each day at Volunteers of America Northern Rockies (VOA), we strive to exemplify our foundational pillar of Servant Leadership and our cultural values of Communication, Compassion, Integrity, Respect, and Excellence. We are equally committed to the growth of our team, investing in on-the-job training, professional development, coaching, and career pathways that allow our people to advance their careers and expand their impact. The Opportunity The Vice President of Outpatient North is responsible for leading and advancing VOA's outpatient programs across a designated region. This executive leader ensures program excellence, operational compliance, and alignment with organizational goals and community needs. With oversight of staffing, forecasting, risk management, and client service delivery, the VP of Outpatient North plays a critical role in shaping and expanding VOA's impact across the region. What You'll Do Provide executive oversight for the development, implementation, and quality of outpatient services in the designated region. Lead and optimize clinical operations to ensure efficient workflows, staff performance, and compliance with Department of Health, grant, and contractual requirements. Develop and monitor program deliverables, reports, and key performance benchmarks. Collaborate with the VP of Outpatient South on business forecasting, budget alignment, contract procurement, and resource development. Identify opportunities for program growth and community partnerships, aligning services with evolving state and local needs. Advocate for outpatient programming through outreach, stakeholder engagement, and legislative or professional forums. Oversee grant preparation, reporting, and statistical analysis to ensure fiscal and programmatic sustainability. Lead, coach, and mentor a high-performing team, cultivating a culture of servant leadership and accountability. Who You Are You are a strategic and mission-driven leader who thrives in dynamic environments. With a strong executive presence, you combine operational expertise, relationship-building skills, and a solutions-based mindset to ensure high-quality outpatient services. You lead with integrity and agility, inspiring teams to achieve ambitious goals while staying grounded in VOA's values of compassion and respect. What You Bring Required: Bachelor's degree in social work, counseling, guidance, or a closely related field. Minimum 5 years of management experience, including oversight of staff and programs. At least 3 years of experience overseeing multiple programs across multiple locations. Strong communication, interpersonal, and leadership skills with the ability to build partnerships and lead through change. Preferred: Master's or doctoral degree in Human Services or a related field. 5+ years of experience in executive or senior management in human services or healthcare. Experience supervising employees and managing government-funded programs. Demonstrated success in program expansion, fiscal stewardship, and community advocacy. Why Join Us? At VOA, you'll find more than a job-you'll find a mission-driven culture rooted in servant leadership, where your work makes a lasting difference. We offer: A values-based environment built on communication, compassion, and respect. The opportunity to lead and expand services that directly impact individuals, families, and communities across the region. Competitive compensation and benefits. A supportive and collaborative team of professionals dedicated to service and excellence. Equal Opportunity Employer Volunteers of America Northern Rockies is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. We will make reasonable accommodations for qualified applicants or employees with disabilities unless it creates undue hardship on business operations. Our Commitment to Diversity, Equity, Inclusion & Belonging Nonprofit HR is committed to fostering and maintaining a work environment where diversity, equity, and inclusion (DEI) are fully integrated into everything we do for the benefit of our employees and the clients that we serve. To fully realize our goal, we prioritize our understanding of the complexities of DEI within our workforce to inform our approach to talent management. We believe that this guides how we do our work, advise our clients to operationalize DEI and position our content and educational opportunities help strengthen the talent management capacity of the social impact sector. Continue reading our about our commitment at nonprofithr.com/deinow.

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Claim **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $262,900.00 - $404,200.00 **Target Openings** 1 **What Is the Opportunity?** Lead the strategy and operations of Travelers Claim Medical initiatives focusing on how developments in the broader medical environment impact Property & Casualty product lines. This role will serve as a thought leader and help develop the following critical areas for Travelers: Develop strategies and direction to advance Travelers medical capabilities to keep Travelers at the leading edge of the P&C industry. Develop medical management strategies that help injured employees return to work as soon as medically appropriate. Ensure Travelers is prepared to incorporate new and emerging medical technology and practices into its strategies, practices and workflow where appropriate. Conduct research and analysis related to medical and healthcare trends. This includes the physical and psychological influences which can impact claim outcomes. Organize and coordinate Travelers' medical review functions. This includes interpreting Federal and State regulations and medical guidelines to establish medical review policies. Works in close collaboration with the Claim leaders and in partnership with other Medical and Pharmacy professionals. **What Will You Do?** + Provide overall program leadership as the organization's lead physician. Serve as the key enabler and facilitator for the Travelers medical strategies and represent the Travelers brand both internally and externally. + This position will oversee the following key areas: + Medical Claim Product Research, Strategy and Innovation: + Design and direct innovative, outcome focused strategies and business plans for medical related product development and enhancements. Strategies may influence design, marketing, best practices, system development, vendor management, policies and procedures and response to legislative and regulatory issues. + Conduct industry research and analysis related to medical, healthcare and group health trends and practices to keep Travelers at the leading edge of the P&C industry. + Partner with stakeholders to develop and design projects and proofs of concept to improve business results. + Stay connected to industry and relevant external bodies/associations to assess trends and coordinate Travelers medical position as appropriate. + Inform Product and Underwriting insights as appropriate to anticipate, respond to and manage trends. + Attend external forums representing Travelers. Function as a liaison and professional relations contact on a local and national level. + May provide input and support medical vendor strategies including vendor selection, negotiation and contracting. + Medical Direction and Oversight: + Participate in the design and development of organizational design and workflows that ensure effective implementation of medical strategies. + Oversee engagement of Regional Medical Directors, Medical Consortiums and other medical resources as appropriate. Train and evaluate physician and non-physician medical review personnel and activities. + Stay apprised of changes in medical technology and adjust review organizational design and workflows functions accordingly. + Interpret regulations, statutes and guidelines to establish medical policies as necessary. + Provide input into the investigation of new technology and the application for improving business process and increasing productivity. + Claim Practices & Support: + Provide Medical guidance, support and direction as needed to the Claim Field organization. + Provide input into to claim practices, marketing strategy and customer services as appropriate to anticipate, respond to and manage medical trends. + Partner with key stakeholders to assist in the review and monitoring of financial and qualitative operating results related to medical. Share accountability with business partners to achieve and sustain quality results. + Partner with other medical and pharmacy experts on the development and design of training strategies, programs and curriculum. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Understanding of healthcare systems including Hospital Services, Pharmacy and Group Health insurance + Strong background in Occupational Medicine + Background in pain management or orthopedics a plus + Understanding of the psychological factors in achieving optimal medical outcomes a plus + Experience leading major projects or transformational initiatives from inception through implementation + Management experience preferred + Proven ability to work in a team environment and collaborate on innovative projects + Demonstrated thought leadership + Strong research and project management skills + Ability to analyze business problems thoughtfully and draw conclusions in uncertain situations + Ability to communicate complex issues and connect with all levels of the organization + Direct and/or indirect leadership skills + Financial management and analysis skills **What is a Must Have?** + Licensed MD + 5 years clinical and utilization management experience + Certified by the American Board of Medical Specialties **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

Department: Corporate Services Vacancy type: Permanent, Onsite/Hybrid To lead and manage the corporate service line in Guernsey, ensuring delivery of high-quality client service, regulatory compliance, operational efficiency, and strategic growth. The role requires strong leadership and people skills, technical expertise, and commercial acumen to drive performance and profitability. Our corporate services business in Guernsey provides a full suite of services into a fast expanding global business and client base. Services include: provision of directors, corporate administration, company secretarial, bookkeeping and accounting services for a SPVs and corporate structures to diverse multi-jurisdictional corporate and fund clients. Much of the client base consists of private capital managers investing into real estate, infrastructure and private equity through Guernsey structures. Given CSC's exceptional client base, the team work on varied and complex of assignments. We operate as a global business which ensures consistent application of good governance and best practice in administration services across multiple jurisdictions and time-zones and provides the ability to deliver innovative solutions to global clients. Your responsibilities Strategic Leadership: * Develop and execute service line strategy, aligned with CSCs global and business unit business objectives. * Identify growth opportunities and contribute to business development initiatives, working closely with the Head of Corporate Commercial, Channel Islands and the wider commercial function. * Represent the service line in senior leadership and committee meetings and contribute to company-wide decisions. Team Leadership & Development: * Recruit, mentor, retain and develop staff within the service line. * Foster a culture of collaboration, accountability, and continuous improvement resulting in low regretted staff turnover and high levels of employee engagement. * Ensure ongoing training is in place to support development of individuals and for regulatory and technical updates. Client Service Delivery: * Oversee delivery of services to our corporate clients. * Act as senior point of contact for key clients alongside and act as lead director on a portfolio of clients. * Director of secondary licensee boards, act as director on client entities where required. * Drive client satisfaction and retention through proactive engagement, measured by client NPS and feedback. Financial Management: * Set and manage service line budgets and profitability targets. * Ensure timely billing and cash collection in line with targets. * Ensure cost management and resource allocation efficiency. Regulatory & Compliance Oversight: * Ensure service is delivered in compliance with all relevant laws, regulations, and internal policies and procedures * Represent the service line on relevant risk and compliance forums & committees Operational Excellence and change management: * Ensure efficient processes and sit on policies and procedures committee * Monitor and improve KPIs and ensure appropriate and timely reporting into the licensee board * Support the implementation of our global operating strategy including collaboration across the Channel Islands and CSC India Business development: * Support delivery of the commercial plan, working closely with the Head of Corporate Commercial, Channel Islands * Grow client relationships, identifying cross-sell opportunities through strategic client planning, working with the GRM team and Head of Corporate Commercial, Channel Islands * Leverage business partner (adviser) relationships to increase new business referrals. This is not an exhaustive list and you may be required to perform additional reasonable duties within this role. Your profile Key skills & competencies: * Strong leadership and people management skills. * Excellent understanding of compliance, regulations and risk management. * Commercial acumen and ability to drive business growth. * Strong communication and stakeholder management skills. * Problem-solving and decision-making ability under pressure. * Ability to understand, inspire and develop others. * Effective communicator. * Ability to formulate, consider and select the most appropriate solutions. Qualifications: * Professional qualification (STEP, ICSA, ACCA or equivalent) preferred. * Minimum 10 years relevant industry experience at director level including within the fiduciary/SPV/fund sectors. * Proven track record in managing teams and delivering excellent client service and operational excellence.

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. We are looking for a technologist and proven leader that is equally passionate about large scale distributed systems and leveraging architecture as a discipline that can accelerate business scale for a large and growing customer base. We believe cultivating a culture that embraces collaboration, creativity, and learning sets us up for success. You will be expected to participate in customer facing and industry engagements that yield input into our technology vision and strategy. You will report to the CTO and play a key role in working across the Engineering and Product organizations to drive alignment on design patterns, standardization and best practices to support the business.. If you are technical, creative, future focused, and excited about fostering an environment amongst our teams that helps create avenues for success and learning, then this is a great opportunity for you. **PagerDuty's Vision for Architecture** We believe sound architecture oriented thinking can help teams produce great products that deliver value and delight our customers. Striving for creative, pragmatic, and high quality enables us to deliver faster to market and maintain our brand promise of reliability. **How You Impact Our Vision:** + Lead technology strategy that influences across multiple products, teams, and geographies + Driving and promoting reliability engineering strategy and best practices + Lead design reviews to ensure scalable and reliable systems + Stay close to technology with a hands on approach + Be future focused by incorporating corporate strategy, customer needs, industry trends, and technology together + Actively participate across engineering, product and corporate strategy teams that not only result in successful outcomes for our customers but also in operational excellence + Act as coach and mentor to our Staff+ engineers + Promote a culture of creativity, learning, and collective success resulting in a technology and architecture roadmap that delivers on business outcomes + Bring a pragmatic approach to technology driven decisions and investments + Ability to participate quickly in teams at both architecture design and implementation **Requirements:** + Demonstrated experience in a similar role and capacity with distributed systems operating in cloud environments + Strong leadership skills that showcases by leading through influence across functional and organization boundaries + Experience in driving architecture throughout a product portfolio across a diverse technology organization + Experience in establishing, driving, standardizing reliability engineering practices + Excellent communications skills to engage with both business and technical audiences + Proven track record of innovative, creative, and results driven outcomes + Extensive experience with architecting and developing large scale distributed systems and developing enterprise level technology roadmaps + Experience with cloud platforms (e.g., AWS, Azure, or GCP) + Experience working with team members across various geographies + Experience in evaluating talent and products in mergers and acquisitions **Hesitant to apply?** We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** ! **Where we work** PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in: **Location restrictions:** **Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia **Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon **United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming _Candidates must reside in an eligible location, which vary by role._ **How we work** Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. **What we offer** As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** . **Your package may include:** + Competitive salary + Comprehensive benefits package + Flexible work arrangements + Company equity* + ESPP (Employee Stock Purchase Program)* + Retirement or pension plan* + Generous paid vacation time + Paid holidays and sick leave + Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO + Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* + Paid volunteer time off: 20 hours per year + Company-wide hack weeks + Mental wellness programs *Eligibility may vary by role, region, and tenure **About PagerDuty** PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram. **Additional Information** PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.

We are seeking a dynamic leader to drive enterprise growth by developing strategic capabilities, scalable tools, and fostering cross-functional collaboration. This role is critical in supporting the achievement of $3.4 billion in revenue by 2027, targeting double-digit growth. The successful candidate will own and enhance the growth toolkit to align with the company's shift towards SaaS and recurring revenue models, develop enterprise-level sales enablement tools, and lead persona identification to tailor sales strategies across the enterprise. A significant experience will be in the creation and improvement of Enterprise's tools around Product development lifecycles. This position also serves as a rotational or pathway role toward GM/President, offering significant leadership growth opportunities. **Responsibilities:** + Purpose: Drive enterprise growth through strategic capabilities, scalable tools, and cross-functional collaboration. + Success Measurement: Support delivery of $3.4B of revenue in 2027, double digit growth + Key Responsibilities: + Own and enhance growth toolkit, including ensuring the toolkit supports the business shift to SaaS/Reoccurring Revenue. + Develop sales enablement tools including enterprise-level sales capability. Leveraging and enhancing existing tools and developing new ones. + Develop persona identification, consistent across the enterprise and tailoring sales strategies to meet their needs. + Lead enterprise sales and SaaS strategy. + Strengthen cross-BU key account management, including developing standardized work processes and coordination across multiple geographies and customer segments. + Build and develop a funnel of force multipliers. **Qualifications:** + Bachelor's degree in Business or related field. MBA preferred. + 5-7 years' experience in Commercial Roles with deep understanding of customer and product management lifecycle + Prior experience owning a P&L at least $50M + Proven experience interacting with C-Suite Executives + Exceptional at leading and effecting change through influence; adept at change management + Strong attention to detail and exceptional organizational skills Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 15 days, 13 paid holidays (including 3 floating holidays) per year and paid sick leave.* **Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. \#LI-SH3 **WHO IS VONTIER** Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** . **At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally. **Together, let's enable the way the world move** **s!** The company in which you have expressed employment interest is a subsidiary or affiliate of Vontier Corporation. The subsidiary or affiliate is referred to as a Vontier Company. Vontier Corporation and all Vontier Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law. The "EEO is the Law" poster is available at: ***************************************************************** Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call ************** or e-mail applyassistance@vontier.com to request accommodation.

Join Our Campus Community! Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today! At the University of Wyoming, we are committed to creating a supportive and enriching workplace. JOB TITLE: Office Aide, Work-Study Position DEPARTMENT INFORMATION: The mission of the Global Engagement Office (WyoGlobal) is to provide institutional leadership in shaping, supporting, and pursuing the University's goals for advancing comprehensive internationalization. The work-study office aides will assist students, faculty, and staff. The VP of Global Engagement Office oversees the operations of the multiple units. The English Language Center (ELC) provides English language learning instruction, International Students and Scholars (ISS) provides a welcoming environment for the international community from direct support on visas to a wide range of workshop and outreach services. The Center for Global Studies (CGS) connects UW and the Laramie community with the world through international programming, partnerships, and more. Education Abroad (EA) gives UW students and faculty the opportunity to explore the possibility of study abroad. Job location: Cheney International Center Pay rate or range: $12 per hour JOB PURPOSE: There are three positions available: one in the VP Global Engagement Office administrative unit and two in Education Abroad. VP Global Engagement: Assist the administrative associate and business manager with supply orders, campus errands, event planning, and travel reimbursements. Learn basic accounting practices. Education Abroad: Provide administrative and operational support for the Education Abroad Office. The Education Abroad Office is located on the first floor of the Cheney International Center next to Student Health. As a result we receive a high volume of walk-in traffic. Part of this job would be managing the front office and directing all of the walk-in flow during the day. Additionally, we welcome visitors, including parents and high school students, for the Office of Admissions. JFNTMP ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage departmental email addresses: Respond to emails regarding questions Schedule meetings with students (high school meetings, peer-advising, etc.) Forward emails to respective faculty and staff within the Global Engagement Office Professionally answer, respond to, and forward phone calls Manage the schedules of Conference Rooms 024 and 129 Restock office supplies (i.e. copier paper, paper clips, pens, tape, staples, etc.) Provide service to those who walk through the front doors of the Cheney International Center Send UW promotional material to our exchange partner universities overseas Complete projects for coordinators and advisors in the office on an as-need basis (utilizing Google Drive, Microsoft Office, Canva, YouTube/Vimeo, Flickr, etc.) SUPPLEMENTAL FUNCTIONS: Complete campus errands by distributing posters, picking up orders, and delivering deposits Assist with event set up and clean up for public lectures or information sessions COMPETENCIES Ability to learn Teamwork Communication Time management MINIMUM QUALIFICATIONS: High School Diploma or GED Must be eligible, have received and accepted work study award through Student Financial Aid for the applicable semester and/or academic year. DESIRED QUALIFICATIONS: Experience working in office setting Ability to navigate the UW website Demonstrated excellence with Microsoft Office, Outlook Calendars, and phone etiquette EDUCATIONAL BENEFITS APPLICABLE TO CAREERS: Accounting practices for international travel Marketing and communications in the international environment Optimizing use of social media platforms Event facilitation and management Management of websites Opportunity for a student to develop an international perspective REQUIRED APPLICATION MATERIALS: Complete the online application. The department additionally requests candidates upload the following document(s) for a complete application: Letter of interest Resume or C.V. WORK LOCATION: On-campus: This position provides vital support to campus customers, and the successful candidate must be available to work on campus. HIRING STATEMENT/EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at ************ or email ****************. ABOUT LARAMIE: The University of Wyoming is located in Laramie, a charming town of 30,000 residents nestled in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its only 4-year university, helping to make it a leader in academics, research, and outreach with state-of-the-art facilities and strong community ties. We invite you to learn more about Laramie by visiting the About Laramie website. Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado's Front Range and the metropolitan Denver area. Laramie's beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit ************************

Description & Requirements The Senior Vice President, Technology Delivery is a strategic executive responsible for leading the technical delivery of high-profile projects within the Maximus Federal segment. The initial focus will be driving technology projects within our Federal Health portfolio, with future engagements across federal programs as determined by business needs. This role drives innovation ensures compliance with federal contracting standards and delivers impactful solutions that support the mission of serving veterans and other federal clients. While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including top secret or sensitive compartmented information (TS/SCI) clearance Key Responsibilities Strategic Leadership & Vision - Set and execute the technology delivery strategy for federal programs, beginning with a focus on large-scale health projects. - Align technical solutions with enterprise strategy, business needs, and federal contracting requirements. - Lead the development of technology roadmaps, ensuring alignment with Maximus' corporate vision and federal client objectives. Technical Delivery & Program Management - Oversee the end-to-end delivery of complex technical projects, ensuring quality, timeliness, and budget adherence. - Drive adoption of best practices in Agile, DevOps, and continuous improvement methodologies. - Lead cross-functional teams in the design, development, integration, testing, deployment, and support of technology solutions. Innovation & Solution Architecture - Champion the use of emerging technologies (AI/ML, cloud, cybersecurity, digital modernization) to deliver differentiated solutions. - Ensure solutions are secure, scalable, and compliant with federal standards (CMMI, ITIL, NIST, FedRAMP, FISMA). - Provide technical solution support during proposal development, including technology stack selection and solution architecture. Stakeholder Engagement & Collaboration - Build and maintain strong relationships with federal clients, internal stakeholders, and industry partners. - Influence and align stakeholders at all levels to achieve program objectives. - Represent Maximus Federal in high-level meetings, negotiations, and industry forums. Compliance & Governance - Ensure all technical delivery activities comply with federal contracting regulations and Maximus policies. - Operationalize standards for governance, risk management, and data security across program delivery environments. Team Leadership & Development - Lead, mentor, and develop high-performing technical teams. - Foster a culture of innovation, accountability, and continuous improvement Minimum Requirements - Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or related field; MBA preferred. - 15+ years of progressive experience in technology leadership roles, with a proven track record in federal government contracting. - While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including top secret or sensitive compartmented information (TS/SCI) clearance - Extensive experience in technical delivery, solution architecture, and program management for large-scale federal projects. - Deep understanding of federal standards and compliance frameworks (CMMC, ITIL, NIST, FedRAMP, FISMA). - Strong strategic planning, leadership, and communication skills. - Ability to work collaboratively with cross-functional teams and external partners. - Experience driving digital transformation and innovation in a fast-paced, dynamic environment EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 256,000.00 Maximum Salary $ 340,000.00

Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: - Accelerate the drug development cycle - Assess competition and bring the right drugs to market - Make data driven commercial and financial decisions - Match and recruit patients for clinical trials - Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **:** As the VP of Strategic Accounts focused on NorstellaLinQ, you will play a pivotal role in selling and expanding our RWD capabilities to high-value accounts in the life sciences sector. This role requires a proven track record of sales and business development expertise, a deep understanding of RWD applications, and the ability to drive adoption of NorstellaLinQ among our clients. You'll act as a trusted advisor to senior-level stakeholders, understanding their complex needs, and helping them to leverage our RWD solutions to enhance their business goals. **Responsibilities:** - Drive Sales of Norstella RWD Products: Focus on selling Norstella's comprehensive RWD capabilities, including the flagship NorstellaLinQ, to strategic accounts in the life sciences industry. - Business Development: Identify, develop, and close new business opportunities within target accounts, working with key stakeholders to introduce Norstella's solutions to address their challenges in real-world data utilization. - Relationship Management: Build and maintain long-term relationships with senior-level executives, including C-level, ensuring high client satisfaction and engagement with Norstella's offerings. - Market Intelligence: Stay current with market trends, competitor activities, and industry developments to position Norstella as a leader in RWD. - Collaboration: Work closely with cross-functional teams, including product management, marketing, and customer success, to ensure alignment with customer needs and inform product evolution. - Ad hoc duties as assigned (All Responsibilities need to end with this bullet) **Qualifications:** - Experience: Minimum 10 years of experience in strategic sales, business development, or account management, preferably within the life sciences or healthcare data sectors. - RWD Expertise: In-depth understanding of real-world data applications, data analytics, and data-driven insights within the life sciences industry. - Sales Acumen: Demonstrated success in a quota-carrying sales role with a history of consistently achieving or exceeding targets. - Strategic Thinker: Ability to understand complex client needs, develop tailored solutions, and strategically position Norstella's offerings. - Communication: Exceptional communication, presentation, and negotiation skills, with the ability to articulate complex solutions clearly and persuasively to senior stakeholders. - Education: Bachelor's degree in business, life sciences, or a related field; advanced degree (e.g., MBA) is a plus. **Travel: 25-50%** **Location: Remote US** **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $150,000 to $170,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

Shape the Future of Blockchain-Bringing Business On-Chain We're offering a unique opportunity to join Launch Legends (and Autheo) as a part-time Equity Cofounder. Founded nearly four years ago, Launch Legends is at the forefront of bridging Web3 blockchain technology with the next evolution of Web2 integration-bringing businesses on-chain through enterprise-grade solutions, DePIN innovations, and decentralized financial infrastructure. Our flagship project, Autheo, is an AI enabled Layer-Zero OS with an integrated Layer-1 blockchain and complete decentralized infrastructure thast includes decentralized compute, storage, identity, and service marketplaces, as well as a Full-stack development enveronment (DevHub)-engineered for scalable enterprise adoption, developer innovation, and real-world blockchain integration. Our Projects Autheo - ************** Autheo Team - https://**************/teams Launch Legends (Parent Company) - ******************** Twitter: **************************** About Autheo With nearly 100 equity cofounders from leading companies and institutions-many with advanced degrees and PhDs-Autheo is solving the critical challenges blocking business adoption of blockchain technology. Key Features: Enterprise-Grade Layer-1 Blockchain - High-speed, self-securing, and cost-efficient infrastructure built for scale. Developer Hub & Application Marketplace - A decentralized platform where developers build, deploy, and monetize real-world apps. Web2-Web3 Integration - Microservices, SDKs, and governance frameworks for seamless business migration. Decentralized Cloud & Compute - Secure, privacy-preserving storage and AI-powered compute for next-gen applications. DePIN Infrastructure - On-chain networks powering real-world infrastructure ownership and resource sharing. Traction (Testnet Launch): Wallet Accounts: 290,000+ Twitter Followers: 30,000+ Discord Members: 19,000+ Smart Contracts Deployed: 30,000+ Developers Registered for MVP DevHub: 7,500+ Compensation & Growth Path This is a part time equity / token-based cofounder opportunity. You will receive equity in Launch Legends, Autheo, and the WFO Creator Network, along with token allocations in the Autheo blockchain. We have already completed an initial financing round to support infrastructure and marketing, and are currently in discussions with VCs and crypto investors to fund expansion and salaries. Salaried compensation is expected to begin within 4 to 5 months, following our node, token sales or funding. ROLE-VICE PRESIDENT OF SUPPORT Overview As Vice President of Support, you will lead Autheo's global Support and Operations organization-responsible for ensuring reliability, responsiveness, and trust across the Layer-0 Operating System (Layer-0 OS), Layer-1 blockchain, and developer ecosystem. This executive position oversees the integration of human, automated, and AI-driven support processes within Autheo's decentralized infrastructure, ensuring all support operations align with Launch Legends' corporate governance and Autheo's decentralized execution model. You will work closely with the Managing Directors, the Executive Steering Committee, Engineering, Product, and Global Channels leadership to architect and scale a 24×7 support organization that meets enterprise-grade standards for uptime, SLA compliance, and ecosystem engagement-while maintaining the transparency and verifiability required of decentralized systems. Responsibilities Support Strategy & Global Operations • Design and lead Autheo's global support strategy for decentralized infrastructure, validator operations, DevHub, APIs, SDKs, and enterprise integrations. • Build and manage a multi-tier (L1-L3) global support system aligned with automation, human-in-the-loop, and governance workflows. • Oversee 24×7 on-call rotations, escalation management, and performance dashboards ensuring SLA adherence and service continuity. • Coordinate with Engineering and DevOps to continuously improve incident detection, remediation, and root-cause analysis processes. Automation & AI-Driven Support Systems • Implement AI-based triage, predictive analytics, and self-healing automation across all monitoring and ticketing systems. • Define guardrails and governance controls for automated responses to ensure transparency, traceability, and audit readiness. • Lead continuous optimization of the integrated workflow model (Automated → Semi-Automated → Manual), driving measurable reductions in MTTR and human intervention rates. Developer & Ecosystem Support • Oversee the developer support lifecycle-onboarding, SDK integration, technical assistance, and documentation feedback loops. • Establish scalable communication channels across Discord, Slack, and DevHub that blend community self-service with professional enterprise support. • Integrate partner and validator support frameworks into the same SLA and reporting structure to maintain unified operational standards. Governance Alignment & Executive Reporting • Work directly with Managing Directors and the Executive Steering Committee to ensure operational decisions and performance metrics align with Launch Legends' governance and compliance policies. • Maintain unified dashboards and governance reports covering uptime, incident metrics, automation performance, and service reliability. • Lead post-incident reviews and quarterly operational assessments with CIO, COO, and Governance Leads. Quality, Training & Continuous Improvement • Develop capability programs and certification pathways for support engineers and partners to maintain technical excellence across all tiers. • Implement feedback loops that integrate telemetry, incident data, and community insights into automation and process refinements. • Build and sustain a culture of reliability, transparency, and proactive improvement across global support teams. Risk, Continuity & Business Resilience • Lead the design and validation of business-continuity and disaster-recovery frameworks specific to support operations. • Ensure redundancy and follow-the-sun coverage models across all global regions. • Partner with Security, Compliance, and Infrastructure teams to safeguard key systems and maintain operational integrity during crises. Qualifications • 10+ years of leadership experience in technical support, site reliability, or operations for blockchain, cloud, or enterprise SaaS platforms. • Proven ability to design and scale 24×7 global support programs integrating automation, observability, and governance controls. • Strong knowledge of decentralized systems, blockchain node operations, and Layer-0/Layer-1 infrastructure. • Expertise in monitoring, observability (Prometheus, Grafana, OTEL), CI/CD integration, and automated escalation systems (PagerDuty, Jira Service Management). • Demonstrated success in implementing AI-driven triage, predictive alerting, and self-healing support architectures. • Experience coordinating enterprise SLAs, audit readiness, and multi-party governance reporting. • Skilled in cross-functional leadership-aligning engineering, DevOps, security, and partner teams under unified operational standards. • Excellent communication and crisis-management skills, with the ability to represent Autheo's support organization to executive leadership, partners, and community stakeholders. • Bachelor's or Master's degree in Computer Science, Engineering, or a related field preferred; certifications in ITIL, SRE, or DevOps disciplines are highly valued. 🌐 🚀 WHY JOIN LAUNCH LEGENDS? Traction with Momentum: Autheo is already gaining significant traction in the blockchain space, with rapid developer adoption, platform growth, and partnership interest. Cross-Industry Impact; Autheo is positioned to transform not only the Web3 ecosystem-but also Web2 and the broader technology sector-by enabling real-world business adoption of decentralized infrastructure. Real Innovation, Not Hype: Unlike many blockchain ventures, Autheo is focused on substance over speculation. We are building real solutions: modular fullstack infrastructure, enterprise-grade toolkits, decentralized identity, cloud, compute, and service orchestration. Backed by Elite Talent: You'll join a team composed of professionals from top-tier universities, Fortune 500 companies, and major blockchain platforms. Our team includes multiple PhDs and senior engineers who have launched and scaled world-class technologies. If you're ready to redefine blockchain adoption, empower global business integration, and help shape the next generation of Web3 and developer ecosystems, we invite you to take the next step. Let's build the future-together.

Job Description Our client is a Botswana-based financial services provider that has been offering loan solutions since 2012. With a strong focus on accessibility and customer convenience, they have established a network of over 35 branches and kiosks strategically located across the country. Their mission is to ensure that individuals can easily access the financial support they need, making them a trusted and reliable partner within the local community. Role Overview The CEO would be responsible for leading and overseeing the overall strategic direction, financial performance, and operational excellence of the company. The CEO will ensure the successful execution of the company's vision and mission in the mobile money industry, driving financial inclusion, customer satisfaction, regulatory compliance, and sustainable growth. This role requires a dynamic leader with a strong background in financial services, fintech, mobile payments, and digital transformation and a hands-on approach. Job type: Full time/ Permanent Workplace: On-site Location: Botswana Relocation to Botswana is a must Requirements Bachelor's degree in Business Administration, Finance, Economics, Information Technology, or a related field; MBA or relevant postgraduate degree preferred. Minimum of 5-8 years of executive leadership experience in fintech, banking, telecommunications, or mobile financial services. Proven track record of leading a high-growth business, scaling mobile money operations, and driving digital financial inclusion. Strong understanding of financial regulations, AML/KYC requirements, and risk management principles. Experience in strategic partnerships, investor relations, and stakeholder management. Excellent leadership, communication, and negotiation skills. Strong analytical skills with the ability to interpret financial reports, market trends, and business performance metrics. Experience working with regulators, policymakers, and industry associations in the financial services and fintech sectors. Strategic thinking and problem-solving skills. Strong leadership and team-building capabilities. Excellent financial acumen and business judgment. Strong negotiation and stakeholder management skills. Ability to drive innovation and adapt to emerging financial technologies. Effective decision-making under uncertainty and complex business environments. Responsibilities Strategic Leadership & Business Growth: Develop and implement the company's long-term vision, mission, and strategic plan to ensure business growth and sustainability. Identify new market opportunities, partnerships, and revenue streams to expand the company's footprint and enhance financial inclusion. Spearhead innovation in mobile money solutions, ensuring alignment with emerging financial technologies and customer needs. Drive expansion strategies including partnerships with banks, telecom operators, merchants, and other financial institutions. Establish and maintain strong relationships with key stakeholders, including investors, regulatory bodies, financial institutions, and technology partners. Financial Performance & Risk Management: Oversee financial management and performance, ensuring profitability, revenue growth, and operational efficiency. Develop and execute financial plans, budgets, and forecasts to achieve business objectives. Implement robust risk management policies and compliance frameworks to mitigate financial and operational risks. Ensure compliance with local and international financial regulations, including anti-money laundering (AML) and know-your-customer (KYC) requirements. Operational Excellence & Technology Innovation: Oversee the development and deployment of innovative mobile money services that improve accessibility, affordability, and usability. Drive operational efficiency and digital transformation to enhance customer experience and business scalability. Lead product development initiatives to introduce new payment solutions, remittances, merchant services, and other fintech innovations. Ensure cybersecurity measures and data protection policies are in place to safeguard customer information and transactions. Leadership & Team Management: Build and lead a high-performing executive team, fostering a culture of collaboration, accountability, and continuous improvement. Provide strategic guidance and mentorship to senior management and employees to enhance productivity and engagement. Champion diversity, equity, and inclusion within the organisation to create a dynamic and inclusive workplace. Align team objectives with overall company goals to drive efficiency and high performance. Regulatory & Compliance Oversight: Ensure the company operates within legal and regulatory frameworks governing mobile money and financial services. Liaise with regulatory authorities and government agencies to advocate for favorable policies and industry best practices. Maintain transparency and corporate governance standards, ensuring compliance with financial and fintech industry regulations. Benefits Competitive executive salary with performance-based incentives. Executive perks, travel allowances, and professional development opportunities. Opportunity to lead a high-impact organisation driving financial inclusion and economic empowerment.

Vice President of Outpatient North A Leadership Role Where Impact Meets Inspiration Imagine waking up each morning in one of the most breathtaking regions of the American West-Sheridan, Wyoming, a town known for its extraordinary landscapes, deep sense of community, and the kind of quality of life that many people spend a lifetime seeking. At Volunteers of America Northern Rockies (VOA), your leadership doesn't just guide programs-it transforms lives, strengthens families, and shapes healthier, more resilient communities. This is your invitation to lead with heart, strategy, and vision in a role that blends executive leadership with mission-driven service-all in a setting where your contribution is felt, valued, and celebrated. About the Role As the Vice President of Outpatient North, you will serve as a central architect of VOA's outpatient services across the region. You'll guide strategic direction, operational excellence, and community impact-ensuring that individuals and families receive the high-quality care they deserve. You'll be the executive voice that shapes programs, leads high-performing teams, builds community partnerships, and ensures program integrity. This isn't just a management role-it's an opportunity to influence systems, grow services, and bring life-changing support to the communities we serve. In This Role, You Will: Provide visionary leadership over the development, quality, and effectiveness of outpatient services. Optimize clinical operations, ensuring effective workflows, compliance, and high-quality care delivery. Monitor program performance, key indicators, and operational outcomes to drive results. Collaborate with the VP of Outpatient South on forecasting, budgeting, contract management, and growth. Identify new program expansion opportunities that respond to community and statewide needs. Represent VOA as an advocate, engaging with stakeholders, partners, and leaders across the region. Oversee grants, reporting, and fiscal stewardship to ensure long-term sustainability. Lead, mentor, and inspire staff, modeling servant leadership and a culture of accountability and compassion. Who You Are You're a strategic, mission-driven leader with the ability to inspire teams and strengthen programs. You bring a balance of operational expertise, emotional intelligence, and vision-someone who thrives in dynamic, community-centered environments. You know how to connect with people. You know how to build trust. And you know how to turn ideas into outcomes that matter. What You Bring Required: Bachelor's degree in social work, counseling, guidance, or related field 5+ years of management experience leading people and programs 3+ years overseeing multiple programs across multiple locations Exceptional communication skills and the ability to lead with clarity and purpose Preferred: Master's or doctoral degree in Human Services or related field 5+ years of senior leadership in human services or healthcare Experience managing government-funded programs and multi-site operations Demonstrated growth leadership-expansion, partnership-building, fiscal performance Why Sheridan, WY? A Few Fun Facts… 🌄 You can see the Bighorn Mountains from almost anywhere in town. 🎨 Sheridan has been named a “Top Western Town” multiple times, known for its arts culture, historic main street, and vibrant local festivals. 🐎 This is rodeo country-home to the iconic Sheridan WYO Rodeo, one of the top rodeos in the nation. ☕ Sheridan has more coffee shops per capita than many big cities, and the local food scene is surprisingly fabulous. ⛷️ Your weekends can include hiking, fly fishing, horseback riding, skiing, or just soaking in the mountain air. 🏡 And yes-Sheridan offers the low-stress, high-quality lifestyle many leaders dream about, with great schools, friendly neighbors, and stunning open spaces. Leadership thrives here-not just because of what you do, but because of where you get to do it. Why Join VOA Northern Rockies? At VOA, your work becomes part of something bigger. Here, leadership is service, success is shared, and growth is encouraged. You'll gain: A values-driven culture rooted in communication, compassion, integrity, respect, and excellence An opportunity to lead impactful programs that change lives every day Competitive compensation and an exceptional benefits package Ongoing investment in your leadership growth and professional development A community-and a landscape-that nourishes your work and your well-being This is more than a job. It's a calling. It's a lifestyle. And it's a chance to lead with purpose in one of the most inspiring places in the country. Equal Opportunity Employer Volunteers of America Northern Rockies is an Equal Opportunity Employer committed to inclusion, belonging, and respect. We welcome applicants of all identities and backgrounds and provide reasonable accommodations in the application process. Our Commitment to Diversity, Equity, Inclusion & Belonging Nonprofit HR is committed to fostering and maintaining a work environment where diversity, equity, and inclusion (DEI) are fully integrated into everything we do for the benefit of our employees and the clients that we serve. To fully realize our goal, we prioritize our understanding of the complexities of DEI within our workforce to inform our approach to talent management. We believe that this guides how we do our work, advise our clients to operationalize DEI and position our content and educational opportunities help strengthen the talent management capacity of the social impact sector. Continue reading our about our commitment at nonprofithr.com/deinow.

The Senior Director, Medical Communications, CNS directs and provides strategic leadership for the global and US scientific communication strategy for the assigned Central Nervous System (CNS) therapeutic area and product portfolio. This includes directing the development and dissemination of all core scientific and medical content (e.g., global slide decks, congress abstracts/presentations, publications, medical information, and medical education materials) to ensure scientific accuracy, consistency, and alignment with the overall CNS Medical Affairs strategy. The role is a key leadership position within the CNS Business Unit (BU) Medical Affairs team, influencing and engaging internal stakeholders, external experts, and the broader scientific community. **** **Key Responsibilities:** **Global Scientific Communication Strategy** + Define, direct, and oversee a comprehensive medical communications strategy and tactical plan for the CNS portfolio aligned to the overall medical strategy + Collaborate with the CNS Medical BU Lead and cross-functional teams (e.g., Global Integrated Evidence & Innovation, Clinical Development, Regulatory, Commercial) to ensure global and US alignment + Shape the scientific narrative for the therapeutic area, ensuring consistency across publications, congresses, and external engagements + Drive innovation in how scientific data is communicated, including digital transformation and real-time engagement models **Content Development Oversight** + Provide executive oversight for and ensure the strategic alignment of all CNS medical affairs communication materials, including but not limited to + Scientific Communications Platform (SCP) + Global Publications Strategy + Global Medical Publications Plan + Core Disease State Deck + Core Field Materials + Medical Publications + Integrated Medical Communications Planning + New Data Reporting + Medical Information Content Generation **Publications Strategy** + Direct strategic vision and ensure execution of the global publication plan for CNS assets, ensuring successful presentation of clinical data at major international congresses and in peer-reviewed journals + Direct agency and vendor relationships to deliver high quality publication deliverables **Congress Planning** + Set strategic priorities for congress participation and direct the planning and execution of Medical Affairs activities at major scientific congresses (e.g., booth content, symposia, internal debriefs) + Ensure coordinated scientific messaging and cross-functional alignment in close collaboration with Medical Excellence & Operations (ME&O) roles **Medical Information Content Generation:** + Oversee the creation, review, and approval of high-quality medical information content, including standard response letters, FAQs, global core content, and scientific response documents. + Ensure all content is scientifically accurate, evidence-based, and compliant with internal policies and external regulatory requirements. + Collaborate cross-functionally with Medical Affairs, Clinical Development, Regulatory, Legal, and Commercial teams to ensure consistency and alignment of messaging across channels. + Drive the development and implementation of content governance frameworks, version control processes, and global-to-local adaptation strategies. + Manage external vendors and medical writing agencies to ensure timely and high-quality content delivery. + Provide leadership and mentorship to a team of medical writers, content strategists, and reviewers, fostering a culture of excellence and continuous improvement. + Monitor and analyze content performance and stakeholder feedback to inform future content strategy and optimization. + Consider technology and AI to support workflow improvement **Cross-Functional Leadership** + Act as a thought leader and senior advisor on core CNS team meetings, aligning communication plans with CNS BU Medical Strategy and influencing enterprise-wide decisions + Partner closely with the US Field Medical Affairs Lead to ensure the field medical team is equipped with scientifically accurate, consistent, and compliant content aligned to US strategy + Support launch readiness for new indications or pipeline assets, including data dissemination and stakeholder education + Ensure all communication activities adhere to relevant company SOPs, GPP (Good Publication Practices), ICMJE guidelines, and global regulatory/legal requirements, establishing governance frameworks to ensure compliance across the function **Qualifications** **Education and Experience:** + Advanced scientific degree is required (PharmD, MD, PhD, or equivalent) with a strong understanding of clinical development and medical science, preferably in Neuroscience or a related CNS field + Minimum of 10 years of experience in Medical Affairs, Medical Communications, or Publication Planning within the pharmaceutical or biotechnology industry + Minimum of 5 years of progressive experience directing, developing, and providing executive leadership to a team of direct reports within a global communications function + Demonstrated track record of defining and directing enterprise-level global and/or US communication strategies for a marketed or late-stage development product, preferably in CNS therapeutic areas + Proven experience in managing complex budgets, directing large-scale initiatives, shaping workforce planning, and managing agency and vendor relationships on a global scale + Previous experience overseeing or leading medical information groups is a plus. **Skills and Competencies:** + Strong leadership and delegation skills, ability to manage performance, and foster a culture of scientific excellence and accountability at the departmental and cross-functional level + Superior skills in translating long-term business and clinical goals into actionable, measurable, and integrated medical communication strategies that influence enterprise-level decision-making + Demonstrated ability to manage multiple complex projects simultaneously, set clear priorities, and direct organizational processes to ensure operational excellence across varied functional responsibilities (publications, content, congress) + Excellent written and verbal communication skills, with the ability to influence and align senior leadership on complex scientific and strategic priorities while engaging cross-functional partners **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $225,490.00 - Maximum $337,180.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief Customer Officer of PagerDuty. You will have the responsibility for leading a team of success managers and renewal managers. Under your leadership the team members will engage with PagerDuty's Enterprise customers to increase product and platform adoption, improve renewal rates and drive measurable customer business value to accelerate their digital journey. This strategic, hands-on leader will have demonstrated a track record in a modern SaaS company by hiring and developing experienced team members, in creating a culture of customer centricity, and understanding the motion to win in the enterprise. The Customer Success Management team acts as a Trusted Advisor to our customers, ultimately responsible for ensuring their success. As a key leader within the Customer Success organization, you will align with Executive stakeholders, evolve our Customer Success strategy and are responsible for helping customers achieve business value and ROI from their investment in PagerDuty. **Key Responsibilities** Advocate for the Customer: + Proactively engage with customers to understand their needs, address challenges, and ensure they are achieving desired outcomes with the company's products or services. + Serve as a voice of the customer within the organization, ensuring customer feedback is heard and acted upon. Strategic Leadership: + Develop and implement customer success strategies aligned with business goals, focusing on maximizing customer lifetime value and driving revenue growth. + Uplevel our engagement with Executive decision makers and position the Operations Cloud as the platform for modern enterprises. + Understand and ability to articulate Operations Cloud value proposition and how PagerDuty helps corporations revolutionize their digital operations. + Develop and implement customer success strategies aligned with business goals, focusing on maximizing customer lifetime value and driving revenue growth. Team Management: + Lead, mentor, and develop a high-performing customer success organization, providing guidance, coaching, and performance management. + Build and sustain a team of high performing leaders (Success Managers and Directors) who embody our values, establish trusted advisor relationships and focus on making every customer successful. + Instill operational rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and programs at scale. Retention and Growth: + Key metrics for this role are: gross revenue retention, net revenue retention, executive engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for upselling, cross-selling, and building strong customer relationships. + Forecast renewals by working cross functionally with sales, renewals and operations. Data Analysis and Reporting: + Monitor key customer success metrics, identify trends, and use data to inform decision-making and improve processes. + Use adoption metrics to help CSMs understand where there is risk in their accounts and coach them through the use of playbooks to improve adoption. + Work with the Value Realization team to ensure each customer has a value realization study that is data driven and outcomes based. Cross-Functional Collaboration: + Effectively link business objectives in favor of continuous improvement. Present decision making situations that quickly allow cross functional teams to align and move forward in favor of deeper customer satisfaction. + Partner with other departments, such as sales, marketing, product, and engineering, to ensure a cohesive customer experience. Process Improvement / Managing Workload: + Establish a rhythm of the business that is consistent and predictable in running the business activities and change the business projects. + Continuously identify and implement improvements to customer success processes and tools to enhance efficiency and effectiveness. + Use Customer Success tools such as Salesforce, Gainsight, Gong, Tableau to manage the effectiveness of CSM plays, activities & renewals. **Basic Qualifications** + Ability to communicate and effectively present (verbally/in writing) coaching plans, strategic plans for your business, problem solving and decision making situations. Frame and solve complex business problems. + Take on new challenges and the ability to work through uncertainty. Delivery high impacting contributions as well as pursue opportunities to influence decisions that impact customer value realization. + Proven track record of trusted advisor to the C-suite in Enterprise accounts with strong consultative skills. + Experience building plays and associated playbooks using Customer Success technologies such as Gainsight to measure impact and effectiveness. + Understand and can apply Customer Journey frameworks to CSM tasks and responsibilities. + Minimum of 10 years experience with a combination of working in a consulting firm running a team of senior consultants, and leading services or success organizations in a SaaS company. + A four year degree or equivalent. + Demonstrated ability to manage customer accounts in conjunction with sales organizations. Consistently delivering against targets; reduce churn and downgrades, produce accurate forecasts, while maintaining a focus on cost to serve. + Exceptional leader of high integrity, intellect, and character who can set a clear vision for the group and plan, hire, manage, and inspire teams to achieve extraordinary results consistently quarter over quarter. Ability to collaborate effectively across the organization. **Preferred Qualifications** + A deep understanding of digital transformation in modern enterprises + Strong C-suite relationships in enterprises globally + MBA PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning. This role is expected to come into our Atlanta office 3 times per week, so you can thrive in your new role and fully embrace being a Dutonian! The base salary range for this position is 180,000 - 275,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. **Hesitant to apply?** We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** ! **Where we work** PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in: **Location restrictions:** **Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia **Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon **United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming _Candidates must reside in an eligible location, which vary by role._ **How we work** Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. **What we offer** As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** . **Your package may include:** + Competitive salary + Comprehensive benefits package + Flexible work arrangements + Company equity* + ESPP (Employee Stock Purchase Program)* + Retirement or pension plan* + Generous paid vacation time + Paid holidays and sick leave + Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO + Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* + Paid volunteer time off: 20 hours per year + Company-wide hack weeks + Mental wellness programs *Eligibility may vary by role, region, and tenure **About PagerDuty** PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram. **Additional Information** PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.