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Become A Senior Voice Engineer

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Working As A Senior Voice Engineer

  • Interacting With Computers
  • Getting Information
  • Identifying Objects, Actions, and Events
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Mostly Sitting

  • Repetitive

  • $97,020

    Average Salary

What Does A Senior Voice Engineer Do At Geico

* As a
* Cisco Voice & Network Architect** you will be performing root cause analysis and providing on-going support and solutions for Cisco and VOIP related systems.
* You will be supporting VoIP telephony systems for GEICO's contact centers and back office business units.
* As part of the job, you will deploy, configure and support all aspects of the Cisco Unified Communications, Call Manager, Unity Connection, and Cisco Contact Center Infrastructure and other relevant Cisco Products for Call Centers and Collaboration.
* Other responsibilities will include partnering with outside service organizations in support of VoIP environment, managing VoIP devices, developing performance analysis metrics and overseeing the capacity planning for VoIP system expansion.
* This position will also provide training and mentor technical staff for VoIP troubleshooting, configuration and overall system knowledge.
* Another task will involve developing process and procedures for implementation and operational support of systems 24x7 production support & technical support to team and customers.
* Would you like to join our innovative team? If so, do you meet these qualifications

What Does A Senior Voice Engineer Do At ICF Consulting Group, Inc.

* _
* Transcribe 30 to 60 minute interview audio files into transcripts that are near verbatim (i.e., verbatim with filler words or speech errors omitted) and at least 98% accurate.
* Accurately differentiate between interviewer and participant verbal remarks.
* Provide context (e.g., nonverbal sounds, noises, additional details, etc.) around the written text in the transcript (as needed) so that a person reading it will have a clear understanding of what (and/or how) something was said, just as the spoken words were understood by the interviewer.
* Work effectively with the ICF Transcription Manager to receive, securely store, appropriately delete and manage the accountability and return to ICF of audio recordings and MSWord transcription files

What Does A Senior Voice Engineer Do At Spartan Resources

* Advanced administration, configuration, implementation, operation and maintenance of Siemens OpenScape VoIP and Messaging platformsAdvanced administration, configuration, implementation, and maintenance of additional VoIP infrastructure hardware such as Gateways and SBCsTier 3 troubleshooting skills, including voice quality and network QoS
* Resolving complex incidents and problems
* Working with Telecom providers and 3rd party hardware/software maintenance vendors
* Support of 24x7 business critical platforms and accounts
* Subject Matter Expert for Siemens OpenScape VoIP (HiPath 8000) environment

What Does A Senior Voice Engineer Do At World Wide Technology

* Review and validate understanding of customer design requirements
* Create High
* Level Designs and Low
* Level Designs for areas of expertise
* Follow WWT and Customer standards for design documentation.
* Provide peer reviews to deployment engineers to ensure design compliance
* Provide technical leadership to survey, deployment, and support engineering teams.
* Participate as part of the project leadership team.
* Review and recommend process changes
* Coach and mentor other engineers on best practices
* Work with Sales engineers to translate initial scope into actionable items
* Hand off design to implementation engineers or implementation team
* Review, audit, and approve deployments

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How To Become A Senior Voice Engineer

Most employers require network and computer systems administrators to have a bachelor’s degree in a field related to computer or information science. Others may require only a postsecondary certificate.

Education

Although some employers require only a postsecondary certificate, most require a bachelor’s degree in a field related to computer or information science. There are degree programs that focus on computer network and system administration. However, because administrators work with computer hardware and equipment, a degree in computer engineering or electrical engineering usually is acceptable as well. Programs in these fields usually include classes in computer programming, networking, or systems design.

Because network technology is continually changing, administrators need to keep up with the latest developments. Many continue to take courses throughout their careers and attend information technology (IT) conferences to keep up with the latest technology. Some businesses require that an administrator get a master’s degree.

Licenses, Certifications, and Registrations

Certification programs are generally offered directly from vendors or from vendor-neutral certification providers. Certification validates knowledge and best practices required from network and computer systems administrators. Companies may require their network and computer systems administrators to be certified in the product they use. Microsoft and Cisco offer some of the most common certifications.

Other Experience

To gain practical experience, many network administrators participate in internship programs while in school.

Advancement

Network administrators can advance to become computer network architects. They can also advance to managerial jobs in information technology (IT) departments, such as computer and information systems managers.

Important Qualities

Analytical skills. Administrators need analytical skills to evaluate network and system performance and determine how changes in the environment will affect them.

Communication skills. Administrators must be able to describe problems and their solutions to non-IT workers.

Computer skills. Administrators oversee the connections of many different types of computer equipment and must ensure that they all work together properly.

Multitasking skills. Administrators may have to work on many problems and tasks at the same time.

Problem-solving skills. Administrators must be able to quickly resolve any problems that arise with computer networks.

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Senior Voice Engineer jobs

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Senior Voice Engineer Demographics

Gender

  • Male

    83.1%
  • Female

    14.9%
  • Unknown

    2.0%

Ethnicity

  • White

    74.8%
  • Hispanic or Latino

    11.7%
  • Asian

    7.5%
  • Unknown

    5.3%
  • Black or African American

    0.7%
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Languages Spoken

  • Carrier

    35.7%
  • Spanish

    21.4%
  • Arabic

    14.3%
  • Portuguese

    7.1%
  • German

    7.1%
  • French

    7.1%
  • Korean

    7.1%
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Senior Voice Engineer

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Senior Voice Engineer Education

Senior Voice Engineer

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Real Senior Voice Engineer Salaries

Job Title Company Location Start Date Salary
VP, Senior Voice Engineer Jpmorgan Chase & Co. Columbus, OH Aug 22, 2015 $130,688
Senior Voice Engineer, Vice President JP Morgan Chase & Co Columbus, OH Oct 28, 2016 $130,688
Senior Voice Engineer General Datatech, LP Dallas, TX Oct 30, 2016 $130,000
Senior Voice Engineer General Datatech, LP Dallas, TX May 01, 2016 $130,000
Senior Voice Engineer General Datatech, LP Dallas, TX Oct 30, 2013 $130,000
Senior Voice Engineer General Datatech, LP Dallas, TX Jul 07, 2015 $125,000
Senior Voice Engineer General Datatech, LP Dallas, TX Mar 18, 2013 $125,000
Senior Voice Engineer General Datatech, LP Houston, TX Jan 03, 2016 $120,000
Senior Network-Voice Engineer/Architect Broadsoft, Inc. Sunnyvale, CA Sep 20, 2016 $120,000
Senior Voice Engineer General Datatech, LP Houston, TX Jul 31, 2013 $120,000
Senior Voice Engineer Great South Texas Corp DBA Computer Solutions San Antonio, TX Apr 15, 2016 $112,000
SR. Voice Response Engineer Asurion, LLC Nashville, TN Mar 14, 2014 $110,118
Senior Voice Engineer Great South Texas Corp. DBA Computer Solutions San Antonio, TX Jan 06, 2014 $100,000 -
$110,000
SR. Voice Response Engineer Asurion Corporation Kansas City, MO Oct 21, 2011 $99,807
SR. Voice Response Engineer Asurion Corporation Kansas City, MO Oct 20, 2010 $97,850
Senior Voice Engineer Averistar Consulting LLC Charlotte, NC Jul 05, 2016 $90,000
Senior Voice Engineer CRG Workforce, Inc. High Point, NC Nov 17, 2014 $85,500 -
$95,000
Senior Voice Engineer World Wide Technology Holding Company, Inc. Bloomington, IL Feb 10, 2012 $85,000 -
$150,000
SR. Voice Engineer Disys Solutions Inc. Chantilly, VA Jul 12, 2010 $81,000

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Top Skills for A Senior Voice Engineer

VoipAvayaAuraIPPhonesTelephonyVoiceGatewaysCUCAvayaPBXNetworkInfrastructureUCVoiceServicesVoiceNetworkRoutersVideoUcceVoicemailSystemsPRITelecomTroubleTicketsMgcpQOSH.323

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Top Senior Voice Engineer Skills

  1. Voip
  2. Avaya Aura
  3. IP Phones Telephony
You can check out examples of real life uses of top skills on resumes here:
  • Documented and created procedures of day to day processes regarding the VoIP network.
  • Expierinced with Avaya Aura System/Session Manager.
  • Have a working knowledge of network infrastructure components that support the Unified communications solution, with emphasis on voice gateways.
  • Configured translation patterns on CUCM so calls could be routed from gateway to endpoint.
  • Provide backup Avaya PBX and Voice Mail administration.

Top Senior Voice Engineer Employers

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