How to hire a senior voice engineer

How to hire a senior voice engineer, step by step

Here's a step-by-step senior voice engineer hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a senior voice engineer job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new senior voice engineer
• Step 8: Go through the hiring process checklist

What does a senior voice engineer do?

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1. Identify your hiring needs

   The senior voice engineer hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

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   Hiring the perfect senior voice engineer also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   The following list breaks down different types of senior voice engineers and their corresponding salaries.

   Type of Senior Voice Engineer	Description	Hourly rate
   Senior Voice Engineer	Computer network architects design and build data communication networks, including local area networks (LANs), wide area networks (WANs), and intranets. These networks range from small connections between two offices to next-generation networking capabilities such as a cloud infrastructure that serves multiple customers.	$37-62
   NOC Analyst	A Network Operation Center (NOC) analyst works on ensuring the stability and working order of all network connections used in a company. The position is essential for companies that require fast-paced communication in both internal and external affairs... Show more	$19-34
   Telecom Analyst	A telecom analyst coordinates, reviews, and performs all the required telecommunications changes, adds, and moves. They coordinate, review, and perform repair services in all critical emergency cases... Show more	$22-41

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Unified Communications
   • VoIP
   • Avaya
   • Unity
   • QoS
   • Troubleshoot
   • PBX
   • Escalation Support
   • Network Infrastructure
   • CMS
   • Switches
   • MPLS
   • Telecommunication
   • Voice Gateways

   Check all skills

   Responsibilities:

   • Supervise, engineer, manage and maintain multiple telecommunication, and telephony engineering projects.
   • Provide training to management and end users for ACD equipment and CMS reporting.
   • Configure and maintain various Cisco IOS base switches, routers, voice gateways and gatekeepers.
   • Coordinate conversion of local numbers to IVR application, improve customer satisfaction and reduce telecommunication cost at local sites.
   • Configure MPLS on Masergy converge networks.
   • Design and implement wireless IP network.

   More senior voice engineer duties

3. Make a budget

   Including a salary range in your senior voice engineer job description helps attract top candidates to the position. A senior voice engineer salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

   For example, the average salary for a senior voice engineer in Connecticut may be lower than in California, and an entry-level senior voice engineer usually earns less than a senior-level senior voice engineer. Additionally, a senior voice engineer with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

   Average senior voice engineer salary

   $102,343yearly

   $49.20 hourly rate

   ---

   Entry-level senior voice engineer salary

   $79,000 yearly salary

   Updated January 22, 2026

   Average senior voice engineer salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$148,659	$71
   2	Idaho	$118,147	$57
   3	Utah	$115,404	$55
   4	Louisiana	$112,686	$54
   5	New York	$110,630	$53
   6	Oregon	$108,672	$52
   7	Georgia	$107,707	$52
   8	Texas	$106,253	$51
   9	Hawaii	$105,894	$51
   10	South Dakota	$105,123	$51
   11	Pennsylvania	$105,049	$51
   12	North Dakota	$103,325	$50
   13	Maryland	$92,599	$45
   14	North Carolina	$91,843	$44
   15	Illinois	$89,171	$43
   16	Nebraska	$89,149	$43
   17	Ohio	$88,804	$43
   18	Michigan	$87,624	$42
   19	Colorado	$87,475	$42
   20	Connecticut	$85,839	$41

   Average senior voice engineer salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Pacifi	$122,733	$59.01	13
   2	Amazon	$116,055	$55.80	35
   3	JPMorgan Chase & Co.	$114,132	$54.87
   4	GDT	$111,242	$53.48
   5	By Light Professional IT Services	$109,496	$52.64	2
   6	American Express	$107,198	$51.54
   7	Five9	$106,651	$51.27
   8	Gryphon.ai	$105,759	$50.85
   9	Iron Bow Technologies	$105,071	$50.51	1
   10	Randstad North America, Inc.	$104,984	$50.47	2
   11	R1 RCM	$104,725	$50.35
   12	Trigyn Technologies	$103,505	$49.76
   13	Charles Schwab	$103,114	$49.57
   14	Zillion Technologies	$102,684	$49.37
   15	Raydon Corporation	$102,188	$49.13	3
   16	eClinicalWorks	$101,868	$48.98
   17	Xator	$101,693	$48.89
   18	RingCentral	$100,527	$48.33	1
   19	Asurion	$100,119	$48.13
   20	DISYS	$99,463	$47.82

4. Writing a senior voice engineer job description

   A senior voice engineer job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a senior voice engineer job description:

   Senior voice engineer job description example

   Introduction
   
   Do you love technology? Do you enjoy challenges and learning? How about joining an organization getting ready to start a 3-year Voice Upgrade project? The Prince William County Department of Information Technology is seeking a motivated Sr. Voice Engineer to join our team to lead the 3-year Voice Modernization project.
   
   The Prince William County Communication and Infrastructure Division is a highly motivated organization seeking to improve IT services. We promote a collaborative team environment who embrace change. Prince William County expects respect, integrity, creativity, teamwork, excellence, and responsibility from all employees.? If you are a team player who thrives in a fast-paced work environment and is not afraid of a challenge, Prince William County could be the place for you.? We are looking for candidates who have strong customer service skills who can work independently and prioritize workloads.
   
   ABOUT THIS ROLE:
   
   The Sr. Voice Engineer will lead the Voice Modernization project and support the legacy Avaya equipment that provides voice services to more than 80 locations. You will be responsible for the converting the connectivity to the PSTN from PRI to SIP, installing and commissioning the new voice infrastructure. The candidate must experience with on prem and cloud-based voice systems, project management, strong customer service skills and the ability to troubleshoot/resolve issues. The person must be able to work independently and must pass the Police Background investigation.
   
   What you will need:
   
   * Experience
   * Supporting a large voice infrastructure
   * Configuring voice services on AWS
   * Working with Avaya and Cisco Voice Equipment Experience
   * Project Management
   
   * Strong written and oral communication skills
   * Ability work independently
   * Ability to prioritize workload and adapt to a changing environment
   
   MINIMUM EDUCATION,TRAINING AND EXPERIENCE REQUIREMENTS
   
   High school diploma or G.E.D. and 4 years of related experience and 3 years of project management experience.
   
   PREFERENCES:The successful candidate will have…
   
   * Experience converting PRI to SIP
   * 4 years Experience with Cisco UCM, Cisco SBC, Avaya CS1K, Avaya System and Session Manager
   * 4 years Experience with AWS Contact Center
   * 4 years Experience with ERL and ELIN 911 database configuration
   * 3Years experience with project management
   
   SCHEDULE REQUIREMENTS:
   
   The normal weeks are typically 37.5 hours, though this position is defined as exempt with the expectation that the candidate will complete duties within the time frame required.
   
   SPECIAL REQUIREMENTS:
   
   All employees considered for hire by the Department of Information Technology must pass thorough Background Investigation (to include Police Background Investigation) and have a clean driving record.
   
   ENTRY SALARY RANGE: $79,009.00 - $148,783.00
   
   .
   
   Click here for the class description

   Copy this example

   

5. Post your job

   There are a few common ways to find senior voice engineers for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your senior voice engineer job on Zippia to find and recruit senior voice engineer candidates who meet your exact specifications.
   • Use field-specific websites such as dice, engineering.com, stack overflow, it job pro.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with senior voice engineer candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   While interviews are great, you will only sometimes learn enough from a conversation with a senior voice engineer applicant. In those cases, having candidates complete a test project can go a long way in figuring out who's the most likely to succeed in the role. If you aren't a technical person and don't know how to design an appropriate test, you can ask someone else on the team to create it or take a look at these websites to get a few ideas:

   • TestDome
   • CodeSignal
   • Testlify
   • BarRaiser
   • Coderbyte

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new senior voice engineer

   Once you've decided on a perfect senior voice engineer candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   To prepare for the new senior voice engineer first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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