Administrative Associate jobs at Sentara Healthcare - 1215 jobs

City/State Norfolk, VA Work Shift First (Days) Sentara Norfolk General Hospital 6RP- Oncology is hiring a Part-time, Day Shift, Administrative Associate. Hours/Shift: Weekend, Part-time, Day Shift, working two 12-hour shifts, from 7 a.m. to 7 p.m. The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care. Provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills. Education * High School Grad or Equivalent Required * Bachelor's Degree Preferred Experience * Computer Savvy with experience with Microsoft Office * Previous Experience working in a Fast-paced Environment * Customer Service Experience in a Medical Environment One of the following skill levels is preferred: * One year of experience in a medical environment * Completion of a healthcare-related certificate program * Completion of higher-level education requirements * Transferable skills, for example: one year or more in a call center, customer service application program, or clerical background. Keywords: Administrative Associate, Clerical Support, Receptionist, Call Center . Benefits: Caring For Your Family and Your Career * Medical, Dental, Vision plans * Adoption, Fertility and Surrogacy Reimbursement up to $10,000 * Paid Time Off and Sick Leave * Paid Parental & Family Caregiver Leave * Emergency Backup Care * Long-Term, Short-Term Disability, and Critical Illness plans * Life Insurance * 401k/403B with Employer Match * Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education * Student Debt Pay Down - $10,000 * Reimbursement for certifications and free access to complete CEUs and professional development * Pet Insurance * Legal Resources Plan * Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met Here at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day! Sentara Norfolk General Hospital, located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School. In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women's health, including a state-of-the-art neonatal intensive care unit. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description Administrative functions include: Scheduling meetings, coordinates programs, data management, payroll duties, composing, typing, organizing, maintaining and distributing documents and incoming/outgoing correspondence for Directors, handling confidential personnel and financial documents, assists Directors with daily operational functions. Acts as Human Resource liaison, maintains time and attendance, assists and coordinates calendar for Director, maintains expense accounts, coordinate IT requests for service, responsible for office supplies across the Department, monitor accounts payable, compiles data for reports and other duties as necessary. Experience Required Work independently, typing skills 45-50 wpm, organizational skills. 3-5 years' experience. Education Requirements 2-year degree or equivalent.

About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description Administrative functions include: Scheduling meetings, coordinates programs, data management, payroll duties, composing, typing, organizing, maintaining and distributing documents and incoming/outgoing correspondence for Directors, handling confidential personnel and financial documents, assists Directors with daily operational functions. Acts as Human Resource liaison, maintains time and attendance, assists and coordinates calendar for Director, maintains expense accounts, coordinate IT requests for service, responsible for office supplies across the Department, monitor accounts payable, compiles data for reports and other duties as necessary. Experience Required Work independently, typing skills 45-50 wpm, organizational skills. 3-5 years' experience. Education Requirements 2-year degree or equivalent.

BACKGROUND The Jewish Federation of Greater Indianapolis (JFGI) is the central fundraising and community planning organization for the Indianapolis Jewish Community. With an Annual Campaign of $4.6 million and Endowment assets under management of $90 million, the Federation supports and enriches the lives of Jews locally, nationally, in Israel, and around the world. We provide funding to several local and regional agencies, many national and overseas partners, and numerous independent programs that provide deeper connection and create Jewish community in Central Indiana. The Federation resides on and manages the operations of a 40-acre campus, and programs funded by the Federation create life-sustaining and life-changing impact, while inspiring and engaging members of the Indianapolis Jewish Community. SUMMARY Reporting to the Chief Marketing Officer, the Administrative Coordinator will be an organized, detail-oriented multi-tasker who enjoys managing a diverse set of responsibilities. The successful candidate will have the opportunity to work closely with fellow professionals, volunteers and donors alike. The team member will provide administrative support to the CEO, work with the Federation Board and committees, be responsible for general office management, and assist with programs and events in all departments. Working with the Development team in the organization's CRM system, the Administrative Coordinator will be responsible for general and event data, managing data hygiene, and communicating with donors. This position is full time and requires working in the office 5 days a week during normal business hours. REPRESENTATIVE FUNCTIONS OR DUTIES · General Office Reception · Office Supplies and Organization · Mail Intake and Check Recording · CEO Administrative Support · Board and Committee Administrative Support · Donor Acknowledgement Letters · General and Event CRM Data Entry · Lifecycle Recognition and Correspondence · Travel Support · Federation Event and Program Support · Other duties as assigned QUALIFICATIONS Maintains a positive and engaging demeanor Excellent interpersonal communication skills, both verbal and written Organized with strong aptitude for detail and prioritization Able to work 5 days a week in office with occasional evening/weekend program support Manage sensitive and confidential information with strong sense of discretion Overall internet and computer literacy and proficiency with Outlook, Word, Excel, Adobe, and familiarity with CRM databases Ability to represent JFGI and its values and ideals with the highest integrity A minimum of 2 years' experience in an office environment BENEFITS · Full Time · Competitive Salary · Paid personal, sick and vacation leave · Medical, Vision, Dental Insurance · Retirement Plan Interested, qualified candidates should forward resumes and cover letters to ********************. The Jewish Federation of Greater Indianapolis is an Equal Opportunity Employer. The Jewish Federation of Greater Indianapolis does not discriminate on the basis of an individual's race, color, sex, national origin, disability, religion, age, or sexual orientation.

Full time Shift: First Shift (Days - Less than 12 hours per shift) (United States of America) Hours per week: 40 Job Information Exemption Status: Non-Exempt Stormont Vail Health's Student Internship Program is designed for students entering their senior year of an accredited bachelor's degree program. This experience provides an opportunity to apply academic knowledge in a real-world setting, contribute to impactful projects, and gain exposure to professional environments. Interns will work closely with experienced professionals and receive mentorship throughout the program. This internship is centered on Program Management of Employee Recognitions programs in the Magnet office. The intern will learn existing workflows and processes for the program, then leverage academic knowledge, creativity, and innovation to help streamline and enhance recognition initiatives. Responsibilities include program coordination, scheduling, and celebrating award recipients. Education Qualifications Currently enrolled in a Bachelor's degree program at an accredited college or university in related field. Required Completion of at least junior-level coursework (typically 90 credit hours or equivalent). Required Experience Qualifications Coursework or experience in Business, Healthcare, Finance, Data Analytics or a related field Preferred Skills and Abilities Strong communication, organization, and analytical skills. Required Ability to manage time effectively and work independently or collaboratively. Proficiency in Microsoft Office Suite or relevant tools. Full-time availability during the internship period. Professional conduct and accountability. Interest in project management, human resources & employee relations, organizational culture & wellness, healthcare administration or operational management. Timely completion of assigned tasks and deliverables. Respect for confidentiality. What you will do The Intern will support departmental operations through administrative, analytical, and project-based tasks. This internship provides hands-on experience in a healthcare setting, offering exposure to hospital workflows, patient services, and interdepartmental collaboration. Uphold patient confidentiality and comply with HIPAA regulations. Participate in meetings and contribute to ongoing initiatives Oversee and implement recognition programs, including screening and validating incoming nominations and preparing them for council review. Coordinate award ceremonies, prepare documents, gifts, and memorabilia, register winners with national foundations, and communicate benefits to recipients. Develop communication templates for winners. Prepare and distribute nomination letters and pins to recognized employees. Communicate with department leaders and recommend efficient communication strategies. Apply operational management skills to review workflows from nomination to ceremony. Collaborate with the Magnet Project Manager to identify innovative improvements and provide recommendations for program growth. Contribute to department-specific projects and initiatives. Conduct research, analyze data, and assist in developing reports or presentations. Participate in department meetings and contribute to ongoing initiatives. Present a final project or summary of contributions at the end of the internship. Other duties as assigned. Required for All Jobs Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health Performs other duties as assigned Patient Facing Options Position is Not Patient Facing Remote Work Guidelines Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards. Stable access to electricity and a minimum of 25mb upload and internet speed. Dedicate full attention to the job duties and communication with others during working hours. Adhere to break and attendance schedules agreed upon with supervisor. Abide by Stormont Vail's Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually. Remote Work Capability On-Site; No Remote Scope No Supervisory Responsibility No Budget Responsibility No Budget Responsibility Physical Demands Balancing: Occasionally 1-3 Hours Carrying: Occasionally 1-3 Hours Climbing (Stairs): Rarely less than 1 hour Eye/Hand/Foot Coordination: Frequently 3-5 Hours Feeling: Occasionally 1-3 Hours Grasping (Fine Motor): Occasionally 1-3 Hours Grasping (Gross Hand): Occasionally 1-3 Hours Handling: Occasionally 1-3 Hours Hearing: Frequently 3-5 Hours Kneeling: Rarely less than 1 hour Lifting: Occasionally 1-3 Hours Pulling: Occasionally 1-3 Hours Pushing: Occasionally 1-3 Hours Reaching (Forward): Occasionally 1-3 Hours Reaching (Overhead): Rarely less than 1 hour Repetitive Motions: Frequently 3-5 Hours Sitting: Frequently 3-5 Hours Standing: Occasionally 1-3 Hours Stooping: Rarely less than 1 hour Talking: Frequently 3-5 Hours Walking: Occasionally 1-3 Hours Working Conditions Dusts: Rarely less than 1 hour Extreme Temperatures: Rarely less than 1 hour Noise/Sounds: Occasionally 1-3 Hours Other Atmospheric Conditions: Rarely less than 1 hour Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment. Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.

Full time Shift: First Shift (Days - Less than 12 hours per shift) (United States of America) Hours per week: 40 Job Information Exemption Status: Non-Exempt Stormont Vail Health's Student Internship Program is designed for students entering their senior year of an accredited bachelor's degree program. This experience provides an opportunity to apply academic knowledge in a real-world setting, contribute to impactful projects, and gain exposure to professional environments. Interns will work closely with experienced professionals and receive mentorship throughout the program. Provides overall administrative and operational analytics utilization for activities and functions related to the Experience Division; Patient Experience, Building Blocks, Guest Experience, Volunteer Services, and Spiritual Care. This includes measurement and reporting on all applicable department databases. Works collaboratively with physician leadership, administrative leadership and related committees as well as supporting departments and operational units. The Business Analyst analyzes and prepares reports using both quantitative and qualitative data, based on information derived from the complaint and patient satisfaction databases and other data inputs. Education Qualifications Currently enrolled in a Bachelor's degree program at an accredited college or university in related field. Required Completion of at least junior-level coursework (typically 90 credit hours or equivalent). Required Experience Qualifications Coursework or experience in Business, Healthcare, Finance, Data Analytics or a related field Preferred Skills and Abilities Strong communication, organization, and analytical skills. Required Ability to manage time effectively and work independently or collaboratively. Proficiency in Microsoft Office Suite or relevant tools. Full-time availability during the internship period. Professional conduct and accountability. Ability to translate complex data into usable reports and/or charts, graphs and written reports. Knowledge of medical staff development planning processes and report writing. Knowledge of survey tools, survey creation, analysis and distribution. Ability to self-motivate, organize own work and juggle multiple priorities to produce accurate analyses. Ability to comply with confidentiality. What you will do The Intern will support departmental operations through administrative, analytical, and project-based tasks. This internship provides hands-on experience in a healthcare setting, offering exposure to hospital workflows, patient services, and interdepartmental collaboration. Uphold patient confidentiality and comply with HIPAA regulations. Participate in meetings and contribute to ongoing initiatives Develops systems within all cost centers to monitor activity, volume, expenditures, and continually compares to budgeted projections. Actively participates in the budget process; responsible for summarizing department needs. Reports changes in a simplified manner in reports to both department directors and hospital fiscal and planning departments. Provides research and analysis of hospital, physician and non-acute aspects of the healthcare market. Maintain the databases used to provide the organization quantitative and qualitative data (Grievance System and the Patient Satisfaction Surveys). Create and maintain spreadsheets and databases providing analysis and interpretation of data from experience division databases. Responsible for overseeing the Stormont Vail Patient Satisfaction survey process, including HCAHPS and CGCAHPS Maintains good working relationship with vendors in the development of the survey instruments. Analyzes database results and assures distribution of reports to Operating Committee and Department Directors/Medical Directors on a timely and regular basis. Generate materials for retreats, performs analysis and compiles information regarding the overall experience at Stormont Vail Health. Generate material to provide to providers regarding their practice/patient satisfaction survey results. Provide assistance in conducting medical staff development plans including analyzing physician data. Ability to automate processes to more effectively and efficiently analyze large amounts of data. Development of written reports and frequently make oral presentations of analytic results to stakeholder groups. Communicate with Experience System Director internal and external customers informed on process of projects. Obtains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Refer to the appropriate department when a possible liability is introduced through the qualitative information (Risk, HIPAA, etc.). Required for All Jobs Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health Performs other duties as assigned Patient Facing Options Position is Not Patient Facing Remote Work Guidelines Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards. Stable access to electricity and a minimum of 25mb upload and internet speed. Dedicate full attention to the job duties and communication with others during working hours. Adhere to break and attendance schedules agreed upon with supervisor. Abide by Stormont Vail's Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually. Remote Work Capability On-Site; No Remote Scope No Supervisory Responsibility No Budget Responsibility No Budget Responsibility Physical Demands Balancing: Occasionally 1-3 Hours Carrying: Occasionally 1-3 Hours Climbing (Stairs): Rarely less than 1 hour Eye/Hand/Foot Coordination: Frequently 3-5 Hours Feeling: Occasionally 1-3 Hours Grasping (Fine Motor): Occasionally 1-3 Hours Grasping (Gross Hand): Occasionally 1-3 Hours Handling: Occasionally 1-3 Hours Hearing: Frequently 3-5 Hours Kneeling: Rarely less than 1 hour Lifting: Occasionally 1-3 Hours Pulling: Occasionally 1-3 Hours Pushing: Occasionally 1-3 Hours Reaching (Forward): Occasionally 1-3 Hours Reaching (Overhead): Rarely less than 1 hour Repetitive Motions: Frequently 3-5 Hours Sitting: Frequently 3-5 Hours Standing: Occasionally 1-3 Hours Stooping: Rarely less than 1 hour Talking: Frequently 3-5 Hours Walking: Occasionally 1-3 Hours Working Conditions Dusts: Rarely less than 1 hour Extreme Temperatures: Rarely less than 1 hour Noise/Sounds: Occasionally 1-3 Hours Other Atmospheric Conditions: Rarely less than 1 hour Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment. Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.

Full time Shift: First Shift (Days - Less than 12 hours per shift) (United States of America) Hours per week: 40 Job Information Exemption Status: Non-Exempt Stormont Vail Health's Student Internship Program is designed for students entering their senior year of an accredited bachelor's degree program. This experience provides an opportunity to apply academic knowledge in a real-world setting, contribute to impactful projects, and gain exposure to professional environments. Interns will work closely with experienced professionals and receive mentorship throughout the program. Participate in Operational Improvement Projects and facilitate project initiatives and action items. Collect and review data and operational metrics. Develop and present data and operational metrics. Develop and present data analysis and business recommendations to maximize resource utilization. Contribute to initiatives aimed at optimizing workflows, reducing wait times, and improving patient experience. Develop and implement quality care tracking systems. Education Qualifications * Currently enrolled in a Bachelor's degree program at an accredited college or university in related field. Required * Completion of at least junior-level coursework (typically 90 credit hours or equivalent). Required Experience Qualifications * Coursework or experience in Business, Healthcare, Finance, Data Analytics or a related field Preferred Skills and Abilities * Strong communication, organization, and analytical skills. * Ability to manage time effectively and work independently or collaboratively. * Proficiency in Microsoft Office Suite or relevant tools. * Full-time availability during the internship period. * Project Management and timeline adherence. * Change management, collaboration and alliance building. Willingness to learn and take initiative. * Develop MS Excel Skills, data collection, and review and analysis. * Respect for confidentiality. What you will do * The Intern will support departmental operations through administrative, analytical, and project-based tasks. This internship provides hands-on experience in a healthcare setting, offering exposure to hospital workflows, patient services, and interdepartmental collaboration. * Uphold patient confidentiality and comply with HIPAA regulations. * Participate in meetings and contribute to ongoing initiatives * Project 1: Room utilization project to best assess and recommend changes to patient flow in clinical departments to maximize utilization of exam and treatment rooms. * Project 2: Project lead, develop (with IT resources), implement and go-live of MHK Campus SharePoint site. Integrating all the clinical, ancillary and operational support departments into a unified and singular SharePoint site. This would incorporate many "O drive" documents, pull in links to frequently used policies and standardize access to resource documents and eliminate outdated versions. * Contribute to department-specific projects and initiatives. * Conduct research, analyze data, and assist in developing reports or presentations. * Participate in department meetings and contribute to ongoing initiatives. * Present a final project or summary of contributions at the end of the internship. * Other duties as assigned. Required for All Jobs * Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health * Performs other duties as assigned Patient Facing Options * Position is Not Patient Facing Remote Work Guidelines * Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards. * Stable access to electricity and a minimum of 25mb upload and internet speed. * Dedicate full attention to the job duties and communication with others during working hours. * Adhere to break and attendance schedules agreed upon with supervisor. * Abide by Stormont Vail's Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually. Remote Work Capability * On-Site; No Remote Scope * No Supervisory Responsibility * * No Budget Responsibility No Budget Responsibility Physical Demands * Balancing: Occasionally 1-3 Hours * Carrying: Occasionally 1-3 Hours * Climbing (Stairs): Rarely less than 1 hour * Eye/Hand/Foot Coordination: Frequently 3-5 Hours * Feeling: Occasionally 1-3 Hours * Grasping (Fine Motor): Occasionally 1-3 Hours * Grasping (Gross Hand): Occasionally 1-3 Hours * Handling: Occasionally 1-3 Hours * Hearing: Frequently 3-5 Hours * Kneeling: Rarely less than 1 hour * Lifting: Occasionally 1-3 Hours * Pulling: Occasionally 1-3 Hours * Pushing: Occasionally 1-3 Hours * Reaching (Forward): Occasionally 1-3 Hours * Reaching (Overhead): Rarely less than 1 hour * Repetitive Motions: Frequently 3-5 Hours * Sitting: Frequently 3-5 Hours * Standing: Occasionally 1-3 Hours * Stooping: Rarely less than 1 hour * Talking: Frequently 3-5 Hours * Walking: Occasionally 1-3 Hours Working Conditions * Dusts: Rarely less than 1 hour * Extreme Temperatures: Rarely less than 1 hour * Noise/Sounds: Occasionally 1-3 Hours * Other Atmospheric Conditions: Rarely less than 1 hour Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment. Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.

Family Resource Home Care is seeking a detail-oriented and mission-driven Veteran's Administrator to support our branches across WA, OR, ID, NM and CO. This role ensures timely and accurate handling of VA referrals, documentation, and communications, while supporting outreach and compliance efforts to enhance care for Veterans. Key Responsibilities · Referral & Documentation Management · Monitor multiple streams of communications. · Manage VA documentation. · Communication & Coordination · Monitor and coordinate compliance with branches. · Authorization Compliance · Ensure documentation meets VA Medical Center standards across multiple locations. · Reporting & Outreach Campaigns · Generate reports and intake data for outreach campaigns · Attend regional VA meetings and share recaps. · Support development of website tools, referral programs, and outreach materials. · Veteran Event Engagement · Coordinate events and outreach with branches. · Training & Development · Stay current on national and regional VA documentation standards. · Oversee branch outreach and training materials · Monitor CRM for accurate profile information Minimum Qualifications · Experience: Ideally 1-3 years' experience in data entry, administration, marketing, home care or home health care, VA, healthcare in the senior industry · Skills: Knowledgeable of administration principles and practices, computer savvy, self-starter and disciplined in setting and maintaining communications and schedule. Able to build relationships quickly and deliver succinct messaging during interactions. Demonstrated competence in task management with strong multitasking. Must be able to analyze and interpret data, gather needed information, evaluate the situation and offer suggestions. · Technical Proficiency: Strong computer/technical skills and proficiency with PC based MS Office Suite, and CRM management. Preferred Qualifications · At least 1 year of experience in administrative roles supporting healthcare, VA CCN, TriWest, home care, home health, senior living. · Bachelor's degree in business, administration, marketing, communications, or related field · Strong organizational and communication skills. · Familiarity with home care documentation and VA compliance standards. · Ability to manage multiple tasks across regional branches. · 2-3 professional references. · Must take joy in your daily work and have a great sense of humor! Work Schedule and Location · Our typical office hours are Monday - Friday, 8am-5pm. Occasional work on evenings and weekends may be required. This role will primarily be home-based/remote, however occasional office days, attendance at events and in-person meetings will be required. Ideal candidate is based in one of our market areas to help with time zones and collaboration Benefits & Perks · Comprehensive Insurance: Medical, dental, vision, and prescription options to keep you and your family healthy. · Company-Paid Life Insurance: Peace of mind with our company-paid life and AD&D insurance. · 401(k) Plan: Secure your financial future with our retirement plan, including company matching. · Health Savings Account: Manage your healthcare costs effectively. · Employee Assistance Program: Support for personal and professional challenges. · Work Equipment: Company-provided computer and office setup. · Paid-Time Off: Accrue 3 weeks of paid vacation in your first year, and more after that · 11 Paid Holidays: Enjoy time with friends and family during the holidays. · Work From Home Flexibility: This position offers primary work from home with only occasional on-site requirements. Pay Range: $40,000-45,000/yr

This is a spring internship. The department is seeking a candidate who is able to commit to the role for a six-month duration. The Department of Ophthalmology at Boston Children's Hospital offers the latest and best in diagnostics and care for children with vision problems. The department has 29 ophthalmologists, nine optometrists, and nine orthoptists on staff. Our experts have pioneered specialized diagnostic and surgical techniques for babies and children. We see more than 40,000 outpatients each year, and more than 1,500 surgical procedures are performed annually in our 11 locations. The Ophthalmology - Customer Service department is seeking an intern who embodies our values of respect, inclusivity, teamwork, and kindness to provide patients, families, and colleagues with an experience equal to the care we deliver at our Waltham office. This position is 100% onsite. Key Responsibilities: * As a Patient Experience Representative (PER) Intern, you will provide high quality customer service and administrative support and assist with patient check-ins, answering phones, and help patients and families get where they need to go. * This is a terrific opportunity to gain exposure to healthcare administrative roles, and you will be exposed to top talent in the industry. You will hone your skills in customer service, time management, communication, teamwork, and collaboration among other transferable skills. The PER job family allows career progression in the healthcare industry. Minimum Qualifications Education: * Current undergraduate students preferred; high school diploma/GED required. Experience: * Previous administrative, customer service, or internship/coop experience preferred. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

**Penn State Health** - **Hershey Medical Center** **Work Type:** Full Time **FTE:** 1.00 **Shift:** Day **Hours:** 8:00a - 4:30p **Recruiter Contact:** Denisse M. Rosado at ******************************** (MAILTO://********************************) **SUMMARY OF POSITION:** Responsible for performing non-routine and varied Administrative/Secretarial support duties that are generally assigned in the form of results expected. Interpret policies, procedures and regulations requiring analysis, planning and consultation with others. Initiate the development of new process criteria. **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent required + Post high school education/training or equivalent knowledge required + Three (3) years related experience required **PREFERRED QUALIFICATION(S):** + **Microsoft Proficiency Level:** Word: Intermediate; Excel: Intermediate; PowerPoint: Intermediate preferred. **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH MILTON HERSHEY MEDICAL CENTER?** Penn State Hershey Medical Center is Central Pennsylvania's only Academic Medical Center, Level 1 Regional Adult and Pediatric Trauma Center, and Tertiary Care Provider. As a four-time Magnet-designated hospital, Hershey Medical Center values the hard work and dedication that our employees exhibit every day. Through our core values of Respect, Integrity, Teamwork, and Excellence, our employees are a team committed to compassionate care for our diverse patient population, our community and each other. As a valued team member, we promote continued professional development, specialty certification, continuing education, and career growth. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Union:** Non Bargained **Position** Administrative Associate - Hematology Oncology Clinical Trials **Location** US:PA: Hershey | Clerical and Administrative | Full Time **Req ID** 78992

**Penn State Health** - **Hershey Medical Center** **Work Type:** Full Time **FTE:** 1.00 **Shift:** Day **Hours:** Varied day shift, between hours 8a-530p, no holidays/no weekends **Recruiter Contact:** Nicole Cox at nlaverty @pennstatehealth.psu.edu (%20nlaverty%**************************) **SUMMARY OF POSITION:** Responsible for performing non-routine and varied Administrative/Secretarial support duties that are generally assigned in the form of results expected. Interpret policies, procedures and regulations requiring analysis, planning and consultation with others. Initiate the development of new process criteria. ESSENTIAL DUTIES- The percentage of time spent performing essential functions is 95%. Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties: + Create and maintains advanced spreadsheet/database applications. + Prepare detailed presentations and reports with support as necessary. Based on assigned objectives, use judgment to plan and carry out successive steps to handle problems and issues in accordance with precedent and interpretation of policies and regulations + Communicate with a variety of both internal and external customers. + May coordinate multiple and varied projects. + Develop and analyzes budgets including variance analysis and reconciliation as directed by Management. + Coordinate workflow and provides direction to other staff which may involve multiple divisions/departments. + Triage problems resolving higher level issues when appropriate Explain and exchanges information, researching issues and conveys sensitive information that could have broad departmental/organizational impact. + Create complex correspondence as required. MINIMUM QUALIFICATION(S): + High School Diploma or equivalent required + Post high school education/training or equivalent knowledge required + Three (3) years related experience required **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH MILTON S. HERSHEY MEDICAL CENTER ACADEMIC PRACTICE?** \#WeAre comprised of a team network to ensure our practice sites and our employees respond effectively to the ever-changing healthcare environment and provide the highest standard of care to our patients. The Academic Practice is the multi-specialty group practice of the Penn State Health Milton S. Hershey Medical Center. We support the educational and research mission of the Penn State College of Medicine and strive to recruit and retain the highest quality physicians and staff. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Union:** Non Bargained **Position** Administrative Associate - State College Professional **Location** US:PA:State College | Clerical and Administrative | Full Time **Req ID** 87849

Job DescriptionWe know that many in our healthcare community have been affected by recent workforce changes. At Greater Philadelphia Health Action, Inc., we are dedicated to creating opportunities where your compassion and skills continue to make an impact. GPHA, a non-profit organization that was founded in 1970, is hiring Full-time Virtual Assistant Monday through Friday, 8:30 AM to 5:00 PM, at multiple locations: Carl Moore Health Center, 1401 S. 31st St. Phila., PA 19146 Chinatown Medical Services, 432 N. 6th St. Phila., PA 19123 Frankford Ave Health Center, 4500 - 4510 Frankford Ave. Phila., PA 19124 Hunting Park Health Center, 1999 W. Hunting Park Ave. Phila., PA 19140 Southeast Health Center, 800 Washington Ave. Phila., PA 19147 Woodland Ave Health Ave, 5000 Woodland Ave. Phila., PA 19143 Candidates must obtain a high school diploma (or GED) and at least one year's experience working in a medical setting and be able to type at least 60 words per minute. Able to interact with people compassionately and effectively while gathering necessary information, making independent decisions, and working well with others. Bilingual is desired but not required. Specific Responsibilities and duties include proficiency in extracting vaccine information from Electronic Health Record (EHR) systems and performing various scheduling and tracking tasks for any pending lab work, immunizations, and referrals. Assist with Telehealth registration and triage. Assist patients by providing education and preparation for procedures related to referrals and obtaining pre-certification authorization codes for diagnostic procedures. Schedule patients with internal providers accurately, complete clerical and clinical tasks from EHR task boxes, and participate in care gap closure projects. Providing backup coverage for site patient-centered representatives as needed. Operates the paging/telephone system if needed. Greets and provides direction/information to patients, visitors, guests, and sales representatives professionally and cordially. Attend all mandatory staff development/training sessions and staff meetings. Enter and update patient's demographic information accurately and timely. And perform other duties as assigned by the supervisor. GPHA offers GREAT PAY, Performance BONUSES, Comprehensive Medical, Dental, Vision, Life, and LTD Insurance. We also offer 401k with a very lucrative company match, Employee Assistance and Self-Care, and Professional Activity, Educational, and Tuition Reimbursements, Paid Vacation, Paid Sick, Paid Personal Days, Paid Educational Days, Holiday Pay, and Loan Forgiveness. At Greater Philadelphia Health Action, Inc. (GPHA), we respect diversity and promote equity through action, advocacy, and policy through a dedicated team of representatives committed to listening, learning, and enacting systemic change. We create different channels, outlets, and programs to enhance safe spaces within GPHA, creating a shared understanding and language around justice, diversity, equity, and inclusion. GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law. Join a network that values dedication, balance, and purpose. Visit us at ***************

We know that many in our healthcare community have been affected by recent workforce changes. At Greater Philadelphia Health Action, Inc., we are dedicated to creating opportunities where your compassion and skills continue to make an impact. GPHA, a non-profit organization that was founded in 1970, is hiring Full-time Virtual Assistant Monday through Friday, 8:30 AM to 5:00 PM, at multiple locations: Carl Moore Health Center, 1401 S. 31st St. Phila., PA 19146 Chinatown Medical Services, 432 N. 6th St. Phila., PA 19123 Frankford Ave Health Center, 4500 - 4510 Frankford Ave. Phila., PA 19124 Hunting Park Health Center, 1999 W. Hunting Park Ave. Phila., PA 19140 Southeast Health Center, 800 Washington Ave. Phila., PA 19147 Woodland Ave Health Ave, 5000 Woodland Ave. Phila., PA 19143 Candidates must obtain a high school diploma (or GED) and at least one year's experience working in a medical setting and be able to type at least 60 words per minute. Able to interact with people compassionately and effectively while gathering necessary information, making independent decisions, and working well with others. Bilingual is desired but not required. Specific Responsibilities and duties include proficiency in extracting vaccine information from Electronic Health Record (EHR) systems and performing various scheduling and tracking tasks for any pending lab work, immunizations, and referrals. Assist with Telehealth registration and triage. Assist patients by providing education and preparation for procedures related to referrals and obtaining pre-certification authorization codes for diagnostic procedures. Schedule patients with internal providers accurately, complete clerical and clinical tasks from EHR task boxes, and participate in care gap closure projects. Providing backup coverage for site patient-centered representatives as needed. Operates the paging/telephone system if needed. Greets and provides direction/information to patients, visitors, guests, and sales representatives professionally and cordially. Attend all mandatory staff development/training sessions and staff meetings. Enter and update patient's demographic information accurately and timely. And perform other duties as assigned by the supervisor. GPHA offers GREAT PAY, Performance BONUSES, Comprehensive Medical, Dental, Vision, Life, and LTD Insurance. We also offer 401k with a very lucrative company match, Employee Assistance and Self-Care, and Professional Activity, Educational, and Tuition Reimbursements, Paid Vacation, Paid Sick, Paid Personal Days, Paid Educational Days, Holiday Pay, and Loan Forgiveness. At Greater Philadelphia Health Action, Inc. (GPHA), we respect diversity and promote equity through action, advocacy, and policy through a dedicated team of representatives committed to listening, learning, and enacting systemic change. We create different channels, outlets, and programs to enhance safe spaces within GPHA, creating a shared understanding and language around justice, diversity, equity, and inclusion. GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law. Join a network that values dedication, balance, and purpose. Visit us at ***************

Employment Status:Full time Shift:Day (United States of America) Facility:1906 Belleview Ave SE - RoanokeRequisition Number:R157608 Administrative Assistant - Women's Services (Open) How You'll Help Transform Healthcare:CC #1 HCS in VA The Administrative Assistant provides a wide range of administrative support to Vice President(s), Physician Chair, department and/or affiliates. This position provides a bridge for smooth communication between the VP's office and internal departments, demonstrating leadership to maintain credibility, trust and support with senior management and staff. The job duties of the Administrative Assistant include, but are not limited to, the following: Completes a broad variety of administrative tasks for the Vice President/and or Medical Chair(s) including: managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings. Screens in-coming phone calls, processes mail, composes letters and reports, and word-processing of presentations and financial data documents. Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures. Maintains all confidential files. Purchases equipment and supplies. Maintains office supplies and equipment. Compiles monthly charges and bills for payment through Accounts Payable. Maintains accounting and budget reports. Creates and maintains databases and spreadsheets. Manages and analyzes reports and data from multiple sources. Navigates internal databases, including Hyperion, Lawson, Health stream and others as required. May be responsible for submitting departmental payroll information. May be KRONOS changer. Plans, coordinates and schedules meetings, conferences and other related activities for VP and Medical Chair for designated areas. Assists with organizing committee meetings and prepares meeting materials including agendas, presentations and other meeting collateral. What We Require: Education: Associate Degree or graduate of a post High School business program. Experience: Five (5) years secretarial or related work experience required. Licensure/Certification: Notary Public required. Professional Secretary Certification preferred. Other: Demonstrated customer service orientation. Proven business writing skills with the ability to compose documents, including correspondence, agendas, minutes, reports, etc. Advanced computer skills in Microsoft software programs, including Word, Excel and PowerPoint, with knowledge of other database and/or presentation software. Excellent communications and organizational skills required. Excellent grammar skills required. Recruiter: RHONDA JOHNSON Recruiter Email: **************************** For more information, contact the HR Service Center at **************. Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at ************, 8:00 a.m. to 4:30 p.m., Monday through Friday. For more information on E-Verify: ******************************************************************* Benefits, Pay and Well-being at Carilion Clinic Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life - at work and when you're away. When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion: Comprehensive Medical, Dental, & Vision Benefits Employer Funded Pension Plan, vested after five years (Voluntary 403B) Paid Time Off (accrued from day one) Onsite fitness studios and discounts to our Carilion Wellness centers Access to our health and wellness app, Virgin Pulse Discounts on childcare Continued education and training

Jackson North Medical Center Department: Central Staffing Shift details: Full-Time, Days The Administrative Support Specialist is advanced in work involving administrative responsibility in the management of a central administrative division, an organizational unit, or a special program. Employees in this classification may perform a broad range of responsible duties in assisting departmental management in carrying out required administrative operations. Employees may be assigned varied duties such as cost analysis, budget preparation, expenditure control, purchasing, procurement and inventory work, the collection, manipulation and presentation of statistical data, report or grant proposal preparation, or planning, scheduling, reviewing and controlling the work of clerical subordinates. Based on responsibilities and/or staffing may regularly report to the department head. This position acts in a confidential capacity to assist or aid department management. The position will have a significant role in processing confidential information, which may be used in collective bargaining and in discussions concerning labor matters.The incumbent may attend management meetings and may be involved directly or indirectly around confidential management decisions Responsibilities Assists department in administrative support function, which includes managing appointments, scheduling meetings, special occasions, conferences, and other important matters. Maintains control of correspondence flow through the office, insures that deadlines are met, that all information distributed is complete, and assists in composing and responding to correspondence selecting the appropriate reply form. Regularly, directs, receives and screens telephone calls and visitors; and answers requests for information involving divisional activities and established policies and procedures. Assists clerical employees as questions arise concerning established procedures. Functions as office manager in requisitioning office equipment and supplies. Requisitions contract vendors for maintenance services and capital equipment. Maintains time, material and equipment rental cost accounts records for capital improvement and maintenance projects. Updates emergency notification, anniversary and hurricane information and plan report. Performs all other unit specific related job duties as assigned. Experience Generally requires 1 to 3 years of related experience. Education High school diploma is required. Skill Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines. Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with critical thinking and professional composure. Ability to understand and follow instructions. Ability to exercise sound and independent judgment. Knowledge and skill in use of job appropriate technology and software applications. Credentials Valid license or certification is required as needed, based on the job or specialty. Unit Specific Credential Working Conditions Physical Requirements - Job function is sedentary in nature and requires sitting for extended periods of time. Function may require frequent standing or walking. Must be able to lift or carry objects weighing up to 20 pounds. Jobs in this group are required to have close visual acuity to perform activities such as: extended use of computers, preparing and analyzing data and analytics, and other components of a typical office environment. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC). Environmental Conditions - Jobs in this group are required to function in a fast paced environment with occasional high pressure or emergent and stressful situations. Frequent interaction with a diverse population including team members, providers, patients, insurance companies and other members of the public. Function is subject to inside environmental conditions, with occasional outdoor exposures. Possible exposure to various environments such as: communicable diseases, toxic substances, medicinal preparations and other conditions common to a hospital and medical office environment. May wear Personal Protective Equipment (PPE) such as gloves or a mask when exposed to hospital environment outside of office. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC).

Miami, FL On Call/Pool Radiology The Administrative Support Specialist is advanced in work involving administrative responsibility in the management of a central administrative division, an organizational unit, or a special program. Employees in this classification may perform a broad range of responsible duties in assisting departmental management in carrying out required administrative operations. Employees may be assigned varied duties such as cost analysis, budget preparation, expenditure control, purchasing, procurement and inventory work, the collection, manipulation and presentation of statistical data, report or grant proposal preparation, or planning, scheduling, reviewing and controlling the work of clerical subordinates. Based on responsibilities and/or staffing may regularly report to the department head. This position acts in a confidential capacity to assist or aid department management. The position will have a significant role in processing confidential information, which may be used in collective bargaining and in discussions concerning labor matters.The incumbent may attend management meetings and may be involved directly or indirectly around confidential management decisions Responsibilities Assists department in administrative support function, which includes managing appointments, scheduling meetings, special occasions, conferences, and other important matters. Maintains control of correspondence flow through the office, insures that deadlines are met, that all information distributed is complete, and assists in composing and responding to correspondence selecting the appropriate reply form. Regularly, directs, receives and screens telephone calls and visitors; and answers requests for information involving divisional activities and established policies and procedures. Assists clerical employees as questions arise concerning established procedures. Functions as office manager in requisitioning office equipment and supplies. Requisitions contract vendors for maintenance services and capital equipment. Maintains time, material and equipment rental cost accounts records for capital improvement and maintenance projects. Updates emergency notification, anniversary and hurricane information and plan report. Performs all other unit specific related job duties as assigned. Experience Generally requires 1 to 3 years of related experience. Education High school diploma is required. Skill Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines. Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with critical thinking and professional composure. Ability to understand and follow instructions. Ability to exercise sound and independent judgment. Knowledge and skill in use of job appropriate technology and software applications. Credentials Valid license or certification is required as needed, based on the job or specialty. Unit Specific Credential Working Conditions Physical Requirements - Job function is sedentary in nature and requires sitting for extended periods of time. Function may require frequent standing or walking. Must be able to lift or carry objects weighing up to 20 pounds. Jobs in this group are required to have close visual acuity to perform activities such as: extended use of computers, preparing and analyzing data and analytics, and other components of a typical office environment. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC). Environmental Conditions - Jobs in this group are required to function in a fast paced environment with occasional high pressure or emergent and stressful situations. Frequent interaction with a diverse population including team members, providers, patients, insurance companies and other members of the public. Function is subject to inside environmental conditions, with occasional outdoor exposures. Possible exposure to various environments such as: communicable diseases, toxic substances, medicinal preparations and other conditions common to a hospital and medical office environment. May wear Personal Protective Equipment (PPE) such as gloves or a mask when exposed to hospital environment outside of office. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC).

The Secretary I provides essential clerical support to ensure smooth and efficient department operations. This role may include a variety of tasks outlined in this position description and provides support either directly to the department or to the primary secretary assigned to a physician. Telephone & Fax Management Answer calls promptly using approved scripting Assist patients and route clinical questions per policy Communicate urgent requests to clinical staff via approved methods Return calls within one business day: urgent calls immediately Deliver accurate messages and process referring physician requests Handle incoming and outgoing faxes daily Patient Registration & Scheduling Verify or enter demographic and insurance details Register patients via portal tasks Process referrals per clinic policy and insurance requirements Confirm insurance coverage and schedule appointments Provide directions and preparation details to patients Document no-shows and cancellations in patient charts Pre-certifications Verify insurance information and eligibility Complete benefit forms accurately Contact insurance carriers online or by phone Forward benefit forms to financial counselors and assist patients as needed Coverage for Secretary II Schedule and order tests/procedures Obtain pre-certs and referrals Enter charges into the system ORGANIZATIONAL RELATIONSHIPS Accountable to Department Manager Requirements: Preferred Qualifications Two years of experience in a medical setting Associate degree in Medical Office Administration or related field Knowledge of ICD-10 and CPT-4 coding Proficiency with Microsoft Office Suite Ability to communicate effectively and interact sensitively with patients Personal Characteristics Strong interpersonal skills Highly organized and detail-oriented Maintains confidentiality at all times Demonstrates a service-oriented approach Works accurately and methodically PI4ea80fee9437-31181-39146993

Job Description Why Work for Gandara: Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today! Benefits: Retirement Plan 403(b) Health, Dental, Vision, Pet and Life Insurance Paid vacations Paid holidays 8 discretionary days Mileage Reimbursement Additional Benefits: Career Growth Opportunities Culturally Diverse population Student Loan Forgiveness Eligibility Clinical Licensing Support Salary Range: $18.00 to $20.00 Hourly Job Title: Administrative Support Specialist Work Location: Springfield, Ma. *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: The Administrative Support Specialist provides administrative, and programs support that includes functions such as: working with the Family Support Workers to manage the Family Resource Center calendar and schedule events, greeting and directing Family Members in person and by telephone, conducting informal screening of Family Members, obtaining information about reasons for accessing services and providing information and referral resources to Family Members. Duties and Responsibilities: Welcome, all visitors, families, and partnering staff to the Family Resource Center in a warm and nurturing manner. Answering phones and community inquiries regarding the Family Resource Center. Obtain information about reasons for accessing services and direct the Family Member to the appropriate staff member. Provide information and referral resources. Provide administrative assistance to the staff at the Family Resource Center such as copying, typing, mailing, faxing, and ordering supplies. Work with the FRC Director/Program Manager to maintain a schedule of staff and partnering staff. Work with the Family Support Workers to manage the Family Resource Center calendar and schedule events Participate in FRC team meetings and planning retreats. Minimum Qualifications: 1-2 years of administrative experience in an office setting preferred Experience with computer skills, a positive attitude, and excellent communication skills High School or GED required. The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training

Why Work for Gandara: Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today! Benefits: Retirement Plan 403(b) Health, Dental, Vision, Pet and Life Insurance Paid vacations Paid holidays 8 discretionary days Mileage Reimbursement Additional Benefits: Career Growth Opportunities Culturally Diverse population Student Loan Forgiveness Eligibility Clinical Licensing Support Salary Range: $18.00 to $20.00 Hourly Job Title: Administrative Support Specialist Work Location: Springfield, Ma. *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: The Administrative Support Specialist provides administrative, and programs support that includes functions such as: working with the Family Support Workers to manage the Family Resource Center calendar and schedule events, greeting and directing Family Members in person and by telephone, conducting informal screening of Family Members, obtaining information about reasons for accessing services and providing information and referral resources to Family Members. Duties and Responsibilities: Welcome, all visitors, families, and partnering staff to the Family Resource Center in a warm and nurturing manner. Answering phones and community inquiries regarding the Family Resource Center. Obtain information about reasons for accessing services and direct the Family Member to the appropriate staff member. Provide information and referral resources. Provide administrative assistance to the staff at the Family Resource Center such as copying, typing, mailing, faxing, and ordering supplies. Work with the FRC Director/Program Manager to maintain a schedule of staff and partnering staff. Work with the Family Support Workers to manage the Family Resource Center calendar and schedule events Participate in FRC team meetings and planning retreats. Minimum Qualifications: 1-2 years of administrative experience in an office setting preferred Experience with computer skills, a positive attitude, and excellent communication skills High School or GED required. The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training