Business Analyst jobs at Sentara Healthcare - 25 jobs
Business Analyst - Encounters (Remote)
Sentara Healthcare 4.9
Business analyst job at Sentara Healthcare
City/State
Norfolk, VA
Work Shift
First (Days) OverviewThis position is responsible for general support and functionality within the Sentara Health Plan Encounters Team and the Encounters submission process. This position will operate under the guidance of Sr. BusinessAnalysts and the Encounters Leadership Team to address and satisfy State, Federal, and Internal imperatives.General Duties / Responsibilities to include, but are not limited to:
Coordinate with other Encounters Department team members in the preparation, validation, and submission of adjudicated claims data (“Encounters”), to both state and federal agencies.
Under general supervision, train and develop proficiencies in data analysis techniques relating to Encounters submission data received by the Health Plan from state and federal agencies.
Work with Sr. BusinessAnalysts to coordinate efforts to identify, analysis, and remediate identified errors via reprocessing,
Over time, develop sufficient operational expertise (systems and tools, methodologies, contractual / technical requirements) to support the Encounters workstream actively and competently in all major operational areas (data requirements, data structure, submissions, and remediation)
Establish and maintain working relationships with peers, key departmental stakeholders, and external servicing vendors relating to assigned Market(s) / Lines of Business (LOBs).
Partner with Sr. BusinessAnalysts and the Encounters Leadership Team in ongoing efforts to establish, maintain, and incorporate improvements to departmental documentation needs (task schedules, submissions tracking, Standard Operation Procedures (SOPs)
Assist Sr. BusinessAnalysts and the Encounters Leadership Team in ongoing User Acceptance Testing (UAT) needs relating to internal systems upgrades, configuration changes, and new vendor / LOB implementations.
Education
Bachelor's Degree preferred.
Certification/Licensure
No specific certification or licensure requirements
Experience
Must Have :
Three years' of related experience is required in one of the following areas: Operations, IT or Reporting.
Strong attention to detail and accuracy in reporting, data validation, and documentation
Nice to have:
Experience with healthcare data and systems, including Encounter data, 837/834 transactions, EDI, and related reporting
Experience with SQL, Power BI, and Databricks to support analytics, reporting, and data validation
Experience supporting UAT(User acceptance testing), Root Cause Analysis (RCA), and project-based initiatives
We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$60,756.80-$101,254.40. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Benefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave • Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down - $10,000• Reimbursement for certifications and free access to complete CEUs and professional development•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
$60.8k-101.3k yearly Auto-Apply 1d ago
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Senior Business System Analyst - Remote
Sentara Healthcare 4.9
Business analyst job at Sentara Healthcare
City/State Richmond, VA Work Shift First (Days) Sentara Health Plans is looking to hire a Remote Sr. BusinessAnalyst. This is a remote position: Remote opportunities available in the following states: Virginia, North Carolina, Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington (state), West Virginia, Wisconsin, Wyoming .
This position is responsible for support, enhancement and implementation software applications used within the organization. Oversee and directs intermediate scale projects or components of large-scale projects; develops project plans and timelines and coordination of project resources.
Description
Incumbent will identify opportunities to leverage technologies in areas that improve and enhance business practices by designing and implementing application/product enhancements. Works with and is a liaison to customers and end-users, appropriate IT personnel and software vendors on a regular basis to align technological functionality to operational processes. Assess, research, analyze, and document stakeholder needs, selecting the appropriate information gathering and/or modeling technique to elicit requirements. Develop detailed test cases, execute them, and share results with business and tech managers for approval. Work jointly with developers to solution and provide cost and time estimates on fixes and enhancements. Performs longer term analysis and design of systems and hardware to maintain the production environments. Synthesize requirements and develop recommendations that best meet the objectives of the business. Works on project teams that are developing or modifying very complex information systems.
Education
* Bachelor's degree preferably in a field such as Computer Science, Business, Technical, Education, Information Systems, Finance, Business Administration, Accounting, Engineering, Information Technology (Required) or
* Candidates without a bachelor's degree with 6 or more years of relevant experience may be considered.
Experience:
* 4 years of relevant experience (Required)
* Proficiency in SQL, HTML, and CSS (Preferred)
* Experience with pricing configuration in NetworX Pricer required
* Experience with pricing configuration for Commercial plans required
* Experience with QNXT preferred but will accept experience with Facets
We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $69,867- $116,438. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities
Benefits: Caring For Your Family and Your Career
* Medical, Dental, Vision plans
* Adoption, Fertility and Surrogacy Reimbursement up to $10,000
* Paid Time Off and Sick Leave
* Paid Parental & Family Caregiver Leave
* Emergency Backup Care
* Long-Term, Short-Term Disability, and Critical Illness plans
* Life Insurance
* 401k/403B with Employer Match
* Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
* Student Debt Pay Down - $10,000
* Reimbursement for certifications and free access to complete CEUs and professional development
* Pet Insurance
* Legal Resources Plan
* Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
$69.9k-116.4k yearly Auto-Apply 47d ago
Facility Coding Inpatient DRG Quality Analyst
Banner Health 4.4
Remote
Department Name:
Coding-Acute Care Compl & Educ
Work Shift:
Day
Job Category:
Revenue Cycle
Estimated Pay Range:
$29.11 - $48.51 / hour, based on location, education, & experience.
In accordance with State Pay Transparency Rules.
Innovation and highly trained staff. Banner Health recently earned Great Place To Work Certification™. This recognition reflects our investment in workplace excellence and the happiness, satisfaction, wellbeing and fulfilment of our team members. Find out how we're constantly improving to make Banner Health the best place to work and receive care.
Interested in joining our Coding team? We have great opportunities, whether you're looking for entry-level or have been coding for years! Requirements for each position noted below.
Not the right fit for you? Keep looking! We have a lot different teams with different focuses (Facility vs Profee).
In this Inpatient Facility-based HIMS Coding Quality Associate position, you bring your 5 years of acute care inpatient coding background to a team that values growth and development! This is a Quality position, not a day-to-day coding production role but does require coding proficiency and recent Hospital Facility Coding experience. This position is task-production-oriented ensuring quality in the Inpatient Facility Coding department. If you have experience with DRG and PCS coding/denials/audits, we want to hear from you.
Schedule: Full time, Monday-Friday 8am-5pm during training. Flexible scheduling after completion of training.
Location: REMOTE, Banner provides equipment
Ideal candidate:
5 years recent experience in acute-care Inpatient facility-based medical coding (clearly reflected in your attached resume);
DRG and PCS Coding, Auditing experience;
Bachelors degree or equivalent;
Must be currently certified through AAPC or Ahima, as defined in minimum qualifications below. Please upload a copy or provide certification number in your questionnaire.
This is a fully remote position and available if you live in the following states only: AK, AR, AZ, CA, CO, FL, GA, IA, ID, IN, KS, KY, MI, MN, MO, MS, NC, ND, NE, NM, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI & WY.
Interested in joining our Coding team? We have great opportunities, whether you're looking for entry-level or have been coding for years! Requirements for each position noted below.
Not the right fit for you? Keep looking! We have a lot different teams with different focuses (Facility vs Profee).
Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.
POSITION SUMMARY
This position is responsible for the interpretation of clinical documentation completed by the health care team for the health record(s) and for quality assurance in the alignment of clinical documentation and billing codes. Works with clinical documentation improvement and quality management staff to: align diagnosis coding to documentation to improve the quality of clinical documentation and correctness of billing codes prior to claim submission; to identify possible opportunities for improvement of clinical documentation and accurate MS-DRG, Ambulatory Payment Classification (APC) or ICD-10 assignments on health records. Provides guidance and expertise in the interpretation of, and adherence to, the rules and regulations for code assignment based on documentation for all levels of complexity to include accounts encountered in Banner's Academic, Trauma, high acuity and critical access facilities, as well as specialized services such as behavioral health, oncology, pediatric. Acts as subject matter expert regarding experimental and newly developed procedure and diagnostic coding.
CORE FUNCTIONS
1. Provides guidance on coding and billing, utilizing coding and billing guidelines. Demonstrates extensive knowledge of clinical documentation and its impact on reimbursement under Medicare Severity Adjusted System (MS-DRG),All Payer Group (APR-DRG) and Ambulatory Payment Classification (APC) or utilized operational systems. Provides explanatory and reference information to internal and external customers regarding coding assignment based on clinical documentation which may require researching authoritative reference information from a variety of sources.
2. Reviews medical records. Performs an audit of clinical documentation to ensure that clinical coding is accurate for proper reimbursement and that coding compliance is complete. Provides feedback on coding work and trends, and offers suggestions for improvement where opportunities are identified. Reviews accuracy of identified data elements for use in creating data bases or reporting to the state health department. If applicable, applies Uniform Hospital Discharge Data Set (UHDDS) definitions to select the principal diagnosis, principal procedure, complications and co morbid condition, other diagnoses, and significant procedures which require coding. Apply policies and procedures on health documentation and coding that are consistent with official coding guidelines.
3. Assists with maintaining system wide consistency in coding practices and ethical coding compliance. If applicable, initiates and follows through on physician queries to ensure that code assignment accurately reflects the patient's condition, treatment and outcomes. Identifies training needs for coding staff. Serves as a team member for internal coding accuracy audits and documents findings.
4. Acts as a knowledge resource to ancillary clinical departments, patient financial services and revenue integrity analysts regarding charge related issues, processes and programming. Participates in company-wide quality teams' initiatives to improve coding and clinical documentation. Assists with education and training of staff involved in learning coding. Assists in creating a department-wide focus of performance improvement and quality management. Assists and participates with management through committees to properly educate physicians, nursing, coders, CDM's, etc. with proper and accurate coding based on documentation for positive outcomes.
5. Performs ongoing audits/review of inpatient and/or outpatient medical records to assure the use of proper diagnostic and procedure code assignments. Collaborates on DRG and coding denials, billing edits/rejections to provide coding expertise to resolve issues and support appropriate reimbursement. Proficiency in claims software to address coding edits and claim denials utilizing multiple platforms and internal tracking tools. Provides findings for use as a basis for development of coding education and audit plans.
6. Maintains a current knowledge in all coding regulatory updates, and in all software used for coding, coding reviews and health information management for the operational group. Identifies and collects data to allow for monitoring and evaluation of trends in DRG (MS/APR-DRG), APC, HCC, other Heath Risk Adjusted Factors, National Correct Coding Initiative (NCCI) and the effect on Case Mix Index by use of specialized software.
7. May code inpatient and outpatient records as needed. Works as a member of the overall HIMS team to achieve goals in days-to-bill.
8. Works independently under limited supervision. Uses an expert level of knowledge to provide coding and billing guidance and oversight for all Banner facilities and services they provide. Internal customers include but are not limited to medical staff, employees, and management at the local, regional, and corporate levels. External customers include but are not limited to, practicing physicians, vendors, and the community.
MINIMUM QUALIFICATIONS
Requires a level of education as normally demonstrated by a bachelor's degree in Health Information Management or experience equivalent to same.
Demonstrated proficiency in hospital coding as normally obtained through 5 years of current and progressively responsible coding experience required.
Requires Certified Coding Specialist (CCS) or Certified Inpatient Coder (CIC) or Certified Professional Coder (CPC) or Certified Outpatient Coder (COC) or Certified Coding Specialist-Physician (CCS-P) or Registered Health Information Technologist (RHIT) or Registered Health Information Administration (RHIA) or other qualified coding certification in an active status with the American Health Information Management Association (AHIMA) or American Academy of Professional Coders (AAPC).
Demonstrated proficiency in hospital coding as normally obtained through 5 years of current and progressively responsible coding experience required.
Must possess a thorough knowledge of ICD Coding and DRG and/or CPT coding principles, as recommended by the American Health Information Management Association coding competencies. Requires an in-depth knowledge of medical terminology, anatomy and physiology, plus a thorough understanding of the content of the clinical record. Extensive knowledge of all coding conventions and reimbursement guidelines across services lines, LCD/NCDs and MAC/FIs.
Extensive critical and analytical thinking skills required. Ability to organize workload to meet deadlines and maintain confidentiality. Excellent written and oral communication skills are required, as well as effective human relations skills for building and maintaining a working relationship with all levels of staff, physicians, and other contacts.
Must consistently demonstrate the ability to understand the Medicare Prospective Payment System, and the clinical coding data base and indices, and must be familiar with coding and abstracting software, claims processing tools, as well as common office software and electronic medical records software.
PREFERRED QUALIFICATIONS
Additional related education and/or experience preferred.
EEO Statement:
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy
$29.1-48.5 hourly Auto-Apply 16d ago
Senior Business Analyst, Benefit Configuration
Sentara Hospitals 4.9
Business analyst job at Sentara Healthcare
City/State
Norfolk, VA
Work Shift
Multiple shifts available
The Senior Benefit Configuration Analyst is responsible for the analysis, design, build, and validation of complex benefit configurations within the QNXT platform to support accurate claims adjudication and compliance. This role works closely with Product, Compliance, IT, Network and Claim's teams to ensure benefit plans are implemented accurately, timely, and in accordance with regulatory and contractual requirements.
The senior analyst serves as a business and technical expert in QNXT benefit build and plays a key role in supporting new plan implementations, annual updates, and ongoing configuration maintenance.
Education
Bachelor's degree in a relevant field such as Computer Science, Information Technology, Information Systems, Engineering, Business/Administration, Finance, Accounting, or Education, or a closely related discipline.
Minimum of 4 years of progressive, relevant professional experience required.
OR
In lieu of a bachelor's degree, an additional 2 years of directly related experience (for a total of 6 years) may be considered as equivalent.
Certification/Licensure
No specific certification or licensure requirements
Experience
Required to have 7+ years of hands-on QNXT benefit configuration experience, preferably in a managed care or health plan environment.
Required to have strong working knowledge of QNXT system architecture, including configuration tables, benefit logic, and claims integration.
Required to have proficiency in Microsoft SQL Server (T-SQL) for data validation and troubleshooting.
Required to have experience with CMT and QCS tools for version management, configuration migrations, and build monitoring.
Required to have strong understanding of regulatory requirements across Medicare, Medicaid, ACA, and Commercial plans.
Required to have excellent analytical, organizational, and problem-solving skills, strong written and verbal communication including technical documentation. Excellent interpersonal skills and team oriented.
Preferred Qualifications
Familiarity with implementation methodologies for new products or market launches.
Knowledge of healthcare claims lifecycle, pricing, and accumulators.
Lean Six Sigma or process improvement background is a plus.
We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $ 69,867.20 - $ 116,438.40. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Benefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave • Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down - $10,000• Reimbursement for certifications and free access to complete CEUs and professional development•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
$69.9k-116.4k yearly Auto-Apply 60d+ ago
Senior Business System Analyst - Remote
Sentara Healthcare 4.9
Business analyst job at Sentara Healthcare
City/State
Richmond, VA
Work Shift
First (Days)
Sentara Health Plans is looking to hire a Remote Sr. BusinessAnalyst.
This is a remote position: Remote opportunities available in the following states: Virginia, North Carolina, Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington (state), West Virginia, Wisconsin, Wyoming .
This position is responsible for support, enhancement and implementation software applications used within the organization. Oversee and directs intermediate scale projects or components of large-scale projects; develops project plans and timelines and coordination of project resources.
Description
Incumbent will identify opportunities to leverage technologies in areas that improve and enhance business practices by designing and implementing application/product enhancements. Works with and is a liaison to customers and end-users, appropriate IT personnel and software vendors on a regular basis to align technological functionality to operational processes. Assess, research, analyze, and document stakeholder needs, selecting the appropriate information gathering and/or modeling technique to elicit requirements. Develop detailed test cases, execute them, and share results with business and tech managers for approval. Work jointly with developers to solution and provide cost and time estimates on fixes and enhancements. Performs longer term analysis and design of systems and hardware to maintain the production environments. Synthesize requirements and develop recommendations that best meet the objectives of the business. Works on project teams that are developing or modifying very complex information systems.
Education
Bachelor's degree preferably in a field such as Computer Science, Business, Technical, Education, Information Systems, Finance, Business Administration, Accounting, Engineering, Information Technology (Required) or
Candidates without a bachelor's degree with 6 or more years of relevant experience may be considered.
Experience:
4 years of relevant experience (Required)
Proficiency in SQL, HTML, and CSS (Preferred)
Experience with pricing configuration in NetworX Pricer required
Experience with pricing configuration for Commercial plans required
Experience with QNXT preferred but will accept experience with Facets
We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $69,867- $116,438. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities
Benefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave • Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down - $10,000• Reimbursement for certifications and free access to complete CEUs and professional development•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
$69.9k-116.4k yearly Auto-Apply 49d ago
HCS Apps Systems Analyst - Non-Epic Pharmacy Workflows
UNC Health Care Systems 4.1
Morrisville, NC jobs
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Provides technical support (development, testing, integration and implementation) of applications and interfaces which deliver IT tools and support business functions across the health system.
The responsibilities of this role will focus primarily on supporting our inpatient and outpatient operational teams using non-Epic pharmacy systems and workflows that interface with Epic, providing innovative solutions to enhance functionality and troubleshooting issues effectively. Crucial to the position is the ability to work collaboratively with their team to optimize workflows and tools, adhering to our guiding principles and governing structure. This role will be responsible for analyzing, developing and implementing new functionality as well as enhancing current build, contributing to meaningful innovations in non-Epic pharmacy workflows. You will be expected to take call on a rotation and respond to requests effectively, updating your team/manager on issues that require escalation. While this position is remote working, you will be expected to go onsite across the state for go-lives and required meetings.
Ideal applicants will have knowledge of automated dispensing cabinets, retail pharmacy point of sale systems and inventory management systems, as well as excellent communication and teamwork skills and a willingness to learn in an ever expanding field.
Responsibilities:
1. Assists other IT teams with selection and provides technical evaluation of products / tools to ensure that the proposed solution adheres to enterprise-wide requirements, adapts to new requirements and changing technologies in order to meet business standardization protocols and objectives.
2. Develops and maintains clear, understandable documentation to describe program development and modification, as well as troubleshooting. Updates system and support documentation as necessary to reflect changes to programs, solutions, reports and interfaces.
3. Functions as liaison to health system departments using IT resources and ensures proper use of resources and maintains high service levels. May serve as project lead for implementation of vendor-based systems.
4. Offers design solutions and alternatives to enhance/improve existing systems. Participates in formulating and defining system scope, objectives, and solution. Designs, codes, tests, debugs, and documents the programs, interfaces and scripts to specified requirements. Devises/modifies procedures to solve problems taking into consideration computer equipment capacity and limitations, operating time, and form of desired results. Participates as needed in the assessment of systems and their ability to meet technical and business requirements.
5. Updates management, customers and others as appropriate on a timely basis regarding progress on assigned tasks, projects and issues, via written or oral reports
Other Information
Other information:
Education Requirements:
● Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).
Licensure/Certification Requirements:
● No licensure or certification required.
Professional Experience Requirements:
● If a Bachelor's degree: Two (2) years of IT systems and/or operational experience.
● If an Associate's degree: Four (4) years of IT systems and/or operational experience.
● If a High School diploma or GED: Six (6) years of IT systems and/or operational experience.
Knowledge/Skills/and Abilities Requirements:
● Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers.
Job Details
Legal Employer: NCHEALTH
Entity: Shared Services
Organization Unit: ISD Clinical Systems
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $33.37 - $47.97 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Remote
Work Schedule: Day Job
Location of Job: US:NC:Morrisville
Exempt From Overtime: Exempt: Yes
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
$33.4-48 hourly 17d ago
HCS Apps Systems Analyst - Non-Epic Pharmacy Workflows
UNC Health Care 4.1
Morrisville, NC jobs
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Provides technical support (development, testing, integration and implementation) of applications and interfaces which deliver IT tools and support business functions across the health system.
The responsibilities of this role will focus primarily on supporting our inpatient and outpatient operational teams using non-Epic pharmacy systems and workflows that interface with Epic, providing innovative solutions to enhance functionality and troubleshooting issues effectively. Crucial to the position is the ability to work collaboratively with their team to optimize workflows and tools, adhering to our guiding principles and governing structure. This role will be responsible for analyzing, developing and implementing new functionality as well as enhancing current build, contributing to meaningful innovations in non-Epic pharmacy workflows. You will be expected to take call on a rotation and respond to requests effectively, updating your team/manager on issues that require escalation. While this position is remote working, you will be expected to go onsite across the state for go-lives and required meetings.
Ideal applicants will have knowledge of automated dispensing cabinets, retail pharmacy point of sale systems and inventory management systems, as well as excellent communication and teamwork skills and a willingness to learn in an ever expanding field.
**Responsibilities:**
1. Assists other IT teams with selection and provides technical evaluation of products / tools to ensure that the proposed solution adheres to enterprise-wide requirements, adapts to new requirements and changing technologies in order to meet business standardization protocols and objectives.
2. Develops and maintains clear, understandable documentation to describe program development and modification, as well as troubleshooting. Updates system and support documentation as necessary to reflect changes to programs, solutions, reports and interfaces.
3. Functions as liaison to health system departments using IT resources and ensures proper use of resources and maintains high service levels. May serve as project lead for implementation of vendor-based systems.
4. Offers design solutions and alternatives to enhance/improve existing systems. Participates in formulating and defining system scope, objectives, and solution. Designs, codes, tests, debugs, and documents the programs, interfaces and scripts to specified requirements. Devises/modifies procedures to solve problems taking into consideration computer equipment capacity and limitations, operating time, and form of desired results. Participates as needed in the assessment of systems and their ability to meet technical and business requirements.
5. Updates management, customers and others as appropriate on a timely basis regarding progress on assigned tasks, projects and issues, via written or oral reports
**Other Information**
Other information:
**Education Requirements:**
● Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).
**Licensure/Certification Requirements:**
● No licensure or certification required.
**Professional Experience Requirements:**
● If a Bachelor's degree: Two (2) years of IT systems and/or operational experience.
● If an Associate's degree: Four (4) years of IT systems and/or operational experience.
● If a High School diploma or GED: Six (6) years of IT systems and/or operational experience.
**Knowledge/Skills/and Abilities Requirements:**
● Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers.
**Job Details**
Legal Employer: NCHEALTH
Entity: Shared Services
Organization Unit: ISD Clinical Systems
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $33.37 - $47.97 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Remote
Work Schedule: Day Job
Location of Job: US:NC:Morrisville
Exempt From Overtime: Exempt: Yes
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$33.4-48 hourly 17d ago
Senior Epic Systems Analyst- Cadance/GrandCentral/Prelude
Ohiohealth 4.3
Homeworth, OH jobs
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
Summary:
The Senior Systems Analyst will be responsible for the design, development, implementation of builds on special projects in Epic Cadence, Prelude and Grand Central
Ideal candidate MUST HAVE PRIOR CERTIFICATION in as such Epic Cadence, Prelude, Grand Central and Welcome modules.
This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure.
Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment in collaboration and partnership with architects, tech leads and engineers.
Collaborates with end users to identify, analyze, and support ongoing needs while achieving Service Level Agreements (SLAs) relative to the supported applications.
Leads in process improvement activities related to Application Management for enterprise applications includes (Epic, Workday, Kronos) and other major applications.
Responsibilities And Duties:
System Analysis and Design:
Analyze and document current business processes and workflows.
Identify system requirements and translate them into detailed specifications.
Design and implement solutions to improve system efficiency and user experience.
Application Support:
Provide advanced support for (Epic, Workday, Kronos,) and other applications.
Troubleshoot and resolve system issues in a timely manner.
Coordinate with vendors and internal teams for system upgrades and patches.
Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.).
Project Management:
Manage smaller projects related to system implementations and upgrades.
Strong knowledge with various project management approaches, e.g. waterfall, agile.
Ability to lead project teams in project methodology.
Training and Documentation:
Create and maintain comprehensive documentation for system configurations and processes.
Mentor junior analysts and provide guidance on best practices.
Integration and Data Management:
Ensure seamless integration between various healthcare applications.
Manage data integrity and security across systems.
Perform data analysis and generate reports as needed.
Minimum Qualifications:
Bachelor's Degree (Required)
Additional Job Description:
degree in computer science, Information Technology, Healthcare Administration, or a related field.
Minimum of 5-7 years of experience in system analysis and support within a healthcare environment.
In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment.
SPECIALIZED KNOWLEDGE
Extensive experience with Epic, Workday, and Kronos applications.
Proven track record of managing complex projects and leading cross-functional teams.
Experience with system integration and data migration projects.
Previous experience in a leadership or supervisory role.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Liaison with managed service providers, vendors, operational leadership.
Ability to work independently and as part of a team.
Proficiency in project management tools and methodologies.
Serve as the primary point of contact for customers, addressing inquiries and resolving issues promptly.
DESIRED ATTRIBUTES
ITIL Foundation certification desired not required.
Certifications in relevant technologies (e.g., Epic)
Advanced degree (Master's or higher) in a related field is a plus.
Experience in a large healthcare system or hospital setting.
Experience with other healthcare applications and systems.
Knowledge of healthcare regulations and compliance standards.
Familiarity with cloud computing platforms (e.g., AWS, Azure).
Experience with business intelligence and analytics tools.
Work Shift:
Day
Scheduled Weekly Hours :
40
Department
IS Revenue Cycle
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
Remote Work Disclaimer:
Positions marked as remote are only eligible for work from Ohio.
$90k-108k yearly est. Auto-Apply 60d+ ago
IT Specialty Analyst - Epic Case Managment/Population Health
Sentara Healthcare 4.9
Business analyst job at Sentara Healthcare
City/State Virginia Beach, VA Work Shift First (Days) IT Specialty Analyst - Epic Case Management / Population Health The IT Specialty Analyst - Epic Case Management supports, optimizes, and enhances Epic applications that enable inpatient case management, care coordination, discharge planning, and utilization management workflows.
This role partners closely with clinical, operational, and IT teams to ensure Epic solutions effectively support patient care, population health initiatives, and regulatory requirements. The analyst will analyze workflows, configure and maintain system builds, test upgrades, and provide ongoing support to ensure high-quality, efficient care delivery across the continuum.
This position is ideal for someone with strong Epic Case Management expertise and related Epic certifications who enjoys improving clinical workflows, solving complex problems, and partnering with inpatient case management teams.
Education
Bachelor's Degree in Information Technology, Healthcare, Nursing, or a related field (Preferred)
Experience in lieu of bachelor's degree 3 years of relevant experience with a degree
5+ years of relevant experience without a degree
Certification / Licensure
Epic Case Management Certification or Accreditation or Epic Clinical Documentation (Clin Doc) Required
Healthy Planet Certification or Accreditation with relevant experience will be considered
Experience
* Experience supporting and optimizing Epic Case Management, Clin Doc, or Healthy Planet applications
* Experience working with inpatient case managers, care coordinators, and utilization management teams
* Experience supporting clinical workflows including care coordination, discharge planning, and patient transitions
* Experience performing workflow analysis, system build, testing, and optimization within Epic
* Experience supporting incident, change, and release management for clinical applications
*
We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$80,204.80-$133,681.60. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
.
Benefits: Caring For Your Family and Your Career
* Medical, Dental, Vision plans
* Adoption, Fertility and Surrogacy Reimbursement up to $10,000
* Paid Time Off and Sick Leave
* Paid Parental & Family Caregiver Leave
* Emergency Backup Care
* Long-Term, Short-Term Disability, and Critical Illness plans
* Life Insurance
* 401k/403B with Employer Match
* Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
* Student Debt Pay Down - $10,000
* Reimbursement for certifications and free access to complete CEUs and professional development
* Pet Insurance
* Legal Resources Plan
* Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met
Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
$80.2k-133.7k yearly Auto-Apply 13d ago
IT Specialty Analyst - Epic Case Managment/Population Health
Sentara Hospitals 4.9
Business analyst job at Sentara Healthcare
City/State
Virginia Beach, VA
Work Shift
First (Days) IT Specialty Analyst - Epic Case Management / Population HealthOverview
The IT Specialty Analyst - Epic Case Management supports, optimizes, and enhances Epic applications that enable inpatient case management, care coordination, discharge planning, and utilization management workflows.
This role partners closely with clinical, operational, and IT teams to ensure Epic solutions effectively support patient care, population health initiatives, and regulatory requirements. The analyst will analyze workflows, configure and maintain system builds, test upgrades, and provide ongoing support to ensure high-quality, efficient care delivery across the continuum.
This position is ideal for someone with strong Epic Case Management expertise and related Epic certifications who enjoys improving clinical workflows, solving complex problems, and partnering with inpatient case management teams.
Education
Bachelor's Degree in Information Technology, Healthcare, Nursing, or a related field (Preferred)
Experience in lieu of bachelor's degree 3 years of relevant experience with a degree
5+ years of relevant experience without a degree
Certification / Licensure
Epic Case Management Certification or Accreditation or Epic Clinical Documentation (Clin Doc)
Healthy Planet Certification or Accreditation with relevant experience will be considered
Experience
Experience supporting and optimizing Epic Case Management, Clin Doc, or Healthy Planet applications
Experience working with inpatient case managers, care coordinators, and utilization management teams
Experience supporting clinical workflows including care coordination, discharge planning, and patient transitions
Experience performing workflow analysis, system build, testing, and optimization within Epic
Experience supporting incident, change, and release management for clinical applications
We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$80,204.80-$133,681.60. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
.
Benefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave • Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down - $10,000• Reimbursement for certifications and free access to complete CEUs and professional development• Pet Insurance • Legal Resources Plan• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met
Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
$80.2k-133.7k yearly Auto-Apply 12d ago
SR Data Integrity Analyst, Revenue Cycle
Ohiohealth 4.3
Homeworth, OH jobs
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
Summary:
This position supports the System-wide Enterprise Master Patient Index (EMPI), chart corrections, duplicate merges, overlays, and other Data Integrity Analyst functions for all OhioHealth entities on Epic (Care Connect). In addition, this position may support all EMPI functions related to Community Connect entities. These tasks require effective critical thinking skills to analyze regulatory requirements, state and federal laws, including Joint Commission, the 21st Century Cures Act and HIPAA. The Senior Data Integrity Analyst must apply this knowledge when evaluating and working multiple inbaskets and interface error queues requiring deductive reasoning for the purpose of ensuring accurate documentation in the patient's EHR. This role requires excellent written and verbal communication skills. The position also requires working independently with little to no supervision. Data abstraction and computer skills are essential to this role along with excellent customer service skills. Excellent organizational skills with attention to detail are necessary to perform this role successfully. This position is responsible for training, process and workflow assessment, recommendations for improvement, implementing changes to workflows, reporting, GEMBA board, tracking and analyzing statistics, leading huddles and assisting with team engagement. May also assist with more duties and responsibilities requiring advanced critical thinking and analysis skills. The position must work independently with little to no supervision. This associate must also be able to perform other duties as assigned by HIM Leadership.
Responsibilities And Duties:
40%
Assists with various functions in Data Integrity/EMPI to include, but not limited to duplicate merges, chart corrections and overlays as assigned.
• Troubleshoots data integrity issues by ensuring each patient has one medical record number, including performing necessary changes in all Ohio Health systems as needed.
• Monitors overlay reports and potential duplicate patient work queues, researches and performs maintenance required to validate patient identity utilizing established department guidelines / processes in addition to personal discretion and judgement.
• Monitors assigned chart correction cases (document corrections, amendment requests, etc) or tasks on a routine basis and follows up with all members assigned within the case to ensure timely resolution.
• Utilize internal and external resources as needed to aid in the necessary research to resolve duplicates, overlays, and other chart correction issues. Utilize various applications and validate documents such as clinical and registration notes, physician orders, prescriptions, medications, and other data fields/resources.
• Search for and analyze demographic and clinical data applying critical thinking skills to discern correct patient information in accordance with established processes and procedures.
• Manage multiple critical tasks and assignments simultaneously with speed and accuracy in a fast paced and evolving environment.
40%
• Uses logic and reasoning to identify corrective measures, process improvements, approaches to solving problems, and alternate solutions, as necessary.
• Notify all downstream systems/departments and/or support staff external to department of data integrity or medical record number (MRN) changes in a timely fashion to keep systems synchronized.
• Reviews and processes inbound messages or tasks into the Ohio Health electronic medical record for patient care coordination, privacy/security, and integrity of the patient's protected health information.
• Responds to questions from external facilities/practices regarding the operation and support of our health information exchange (HIE) and completes processes and tasks related to the HIE.
• Manage multiple critical tasks and assignments simultaneously with speed and accuracy while under pressure.
• Leads cross training and new hire onboarding
• Prepare documentation and guidelines as assigned.
• Generates reports and analyzes data for distribution to other areas or for the team as assigned.
• Participates with task forces, project teams or committees as assigned.
• Leads department huddles and GEMBA board preparation and presentation.
• Maintains positive behavior and adapts to a changing environment.
10%
• Understand and present complex information and respond to questions about patient chart/data integrity issues from all departments across the organization
• Work both independently and collaboratively with others in a professional manner within and externally to the department with minimal supervision / guidance.
• Assumes responsibility for professional growth and development by completing training/recertification designed to maintain and increase job knowledge.
10%
• May be required to provide afterhours/on-call support for urgent requests and coverage.
• Attends meetings as required.
•Other duties and projects as assigned
Minimum Qualifications:
Associate's Degree, Bachelor's DegreeRHIA - Registered Health Information Administrator - American Health Information Management Association, RHIT - Registered Health Information Technician - American Health Information Management Association
Additional Job Description:
Data Integrity/EMPI Data Experience of 2 years or greater.
Work Shift:
Day
Scheduled Weekly Hours :
40
Department
Corporate HIM
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
Remote Work Disclaimer:
Positions marked as remote are only eligible for work from Ohio.
$42k-54k yearly est. Auto-Apply 37d ago
Sr Data Analyst - Quality Improvement
Wellstar 4.6
Virginia jobs
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Work Shift
Day (United States of America)
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
A Brief Overview
The Senior Quality Improvement Data Consultant is responsible for harnessing data insights to enhance patient care quality, operational efficiency, and safety across the healthcare system. This role combines expertise in data analysis, quality improvement, and stakeholder collaboration to drive impactful, data-driven strategies that improve clinical outcomes. Working closely with clinical, administrative, and IT teams, the consultant will collect, analyze, and interpret diverse data sets, using advanced statistical methodologies and visualization tools to inform decision-making and support quality initiatives. The position involves maintaining robust data governance standards, ensuring data accuracy, and providing clear, actionable insights through dashboards, reports, and presentations. With a focus on continuous improvement, the Clinical Quality Data Analytics Consultant will actively participate in quality improvement projects, deliver training on data tools and methodologies, and support the development of a culture of safety and quality. Core Responsibilities and Essential Functions: Data Analysis, Monitoring, and Reporting - Collect, analyze, and interpret clinical data from various sources, including the Vizient Clinical Database and EPIC EHR. Perform as an expert user of the Vizient Clinical Database to meet end-user data needs. Analyze data using applicable statistical methodologies, including regression analysis/risk adjustment, using tools such as R, Python, SAS, SPSS, and other tools as needed. Support development, updating and distribution of quality and patient safety dashboard and other standard reports. Identify trends, patterns, and areas for improvement in clinical processes. Provide data insights to customers in a readily accessible and actionable manner using tools such as Excel, PowerPoint, PowerBI, and other tools as needed. Quality Improvement - Serve on quality improvement teams to support data and information needs of high priority quality improvement projects. Monitor the effectiveness of quality improvement projects and provide feedback through data insights. Promote continual improvement in data visualization and reporting processes. Stakeholder Collaboration - Work with cross-functional teams to support clinical quality initiatives. Collaborate with Wellstar's Data Warehouse team to extract data using SQL, SAS, or Python tools. Provide training and support to staff on data collection and analysis techniques. Communicate findings and recommendations to senior management and stakeholders. Data Governance - Maintain accurate and up-to-date clinical data sets and/or dashboards. Ensure data integrity and security in accordance with organizational policies. Develop and implement data management/governance protocols and procedures. Research and Development - Stay current with industry trends and best practices in clinical quality and data analysis. Participate in quality and safety research projects and contribute to publications and/or presentations. Develop innovative solutions to improve data analysis, visualization, and reporting processes.
What you will do
Data Analysis, Monitoring, Reporting
Data Analysis
Analyze complex datasets to identify trends, patterns, and insights that drive business decisions.
Conduct exploratory data analysis to uncover opportunities for process improvements and efficiencies.
Develop predictive models and data visualizations to forecast outcomes and support strategic planning.
Monitoring
Design and implement systems for continuous monitoring of key metrics and performance indicators.
Regularly assess data accuracy, integrity, and consistency, addressing discrepancies as needed.
Identify and escalate anomalies or emerging trends in data that require further investigation.
Reporting
Create and maintain dashboards, reports, and visualizations that communicate data insights effectively to stakeholders.
Collaborate with cross-functional teams to customize reporting solutions based on business needs.
Ensure timely delivery of scheduled and ad hoc reports, aligning with organizational goals.
25%
Quality Improvement
-Develop and implement data quality standards, policies, and best practices to ensure consistent and reliable outputs.
-Conduct root-cause analysis for recurring data issues and recommend corrective actions.
-Implement quality control measures and audit processes to validate data accuracy and compliance with organizational requirements.
-Provide training and documentation to promote a culture of data quality awareness across teams.
25%
Stakeholder Collaboration
-Lead conversation with business units, technical teams, and leadership to understand analytic needs and prioritize initiatives.
-Work with end users to convert technical concepts into actionable insights and requirements.
-Facilitate regular communication to align data solutions with business objectives and resolve challenges effectively.
-Build and maintain strong relationships to foster a collaborative environment for data-driven decision-making.
20%
Data Governance
-Support the development and implementation of data governance frameworks, policies, and processes.
-Ensure compliance with data security, privacy, and regulatory requirements across all reporting and analysis activities.
-Monitor data lifecycle processes to maintain integrity and minimize risk throughout data collection, storage, and use.
-Collaborate with IT and data management teams to enforce standards for data stewardship and accountability. 15%
Research and Development
-Stay up-to-date with the latest tools, technologies, and trends in data analytics and visualization.
-Experiment with new methodologies and techniques to improve data analysis and reporting capabilities.
-Develop proof-of-concept projects to evaluate the potential impact of emerging data tools and frameworks.
-Recommend and implement innovative solutions to streamline processes and enhance organizational data literacy. 15%
Qualifications
Bachelors Computer Science Required and(
Bachelors Information Systems Required or
Bachelors Computer and Information Science Required or)
Minimum 5 years Clinical Analysis Required
Minimum 5 years Experience in Healthcare setting Preferred
Minimum 5 years Clinical Data Preferred
Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.
Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
$73k-95k yearly est. Auto-Apply 36d ago
Epic Inpatient SR. IT SPECIALTY ANALYST (Remote)
Sentara Hospitals 4.9
Business analyst job at Sentara Healthcare
City/State
Virginia Beach, VA
Work Shift
First (Days)
The Senior Specialty Analyst - Epic Inpatient is responsible for the day-to-day support, optimization, and advancement of Epic Inpatient clinical applications. This role partners closely with clinical leadership, providers, nursing, and operational stakeholders to ensure Epic Inpatient workflows effectively support patient care, safety, and operational efficiency.
The Senior Analyst applies advanced clinical and application knowledge to lead system builds, upgrades, and enhancements; evaluate Epic releases and new functionality; and provide recommendations to optimize inpatient workflows and reduce operational inefficiencies. This role requires deep understanding of inpatient clinical workflows, strong analytical skills, and the ability to work independently on complex issues.
Key Responsibilities
Provide day-to-day support and optimization of Epic Inpatient clinical applications, including system builds, upgrades, patches, and enhancements
Analyze inpatient clinical and operational workflows to identify opportunities for optimization and improved patient care outcomes
Partner with clinicians, nursing leadership, and operational teams to gather requirements and translate clinical needs into Epic Inpatient solutions
Perform and document workflow assessments to determine functional and clinical requirements for optimal system utilization
Develop and execute system test plans for Epic Inpatient upgrades and enhancements; document test results and outcomes
Manage problem, incident, and change management processes related to inpatient clinical systems
Provide daily on-call support for inpatient application-related issues as required
Communicate system issues, enhancements, and workflow changes clearly to clinical and operational stakeholders
Lead or support smaller-scale projects or components of larger Epic Inpatient initiatives
Coordinate planning and implementation activities related to Epic Inpatient releases
Coach and mentor junior analysts, providing guidance on inpatient workflows, Epic best practices, and clinical integration
Education
Bachelor's degree in Healthcare, Nursing, Clinical Informatics, Information Technology, or a related field required
OR
Experience in lieu of degree accepted:
5+ years of relevant Epic Inpatient experience with a Bachelor's degree
7+ years of relevant Epic Inpatient experience without a Bachelor's degree
Certification/Licensure
Epic Inpatient certification - strongly preferred
Nice to have: Epic Orders and/or Epic ASAP certification
Experience
5+ years of experience supporting Epic Inpatient applications in a healthcare environment
Strong understanding of inpatient clinical workflows, including nursing, provider documentation, orders, and patient care processes
Experience with Epic Inpatient builds, enhancements, and workflow optimization
Demonstrated experience with system testing, validation, and documentation in a clinical setting
Proven ability to manage complex issues independently and serve as a clinical liaison between IT and inpatient care teams
We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$91,416.00-$152,380.80. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Keywords: Epic Inpatient, Epic Orders, Epic ASAP, inpatent
.
We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$91,416.00-$152,380.80. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.Benefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave • Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down - $10,000• Reimbursement for certifications and free access to complete CEUs and professional development• Pet Insurance • Legal Resources Plan• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met
Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
$91.4k-152.4k yearly Auto-Apply 24d ago
Sr. Configuration Analyst
Sentara Healthcare 4.9
Business analyst job at Sentara Healthcare
City/State Richmond, VA Work Shift Multiple shifts available Sentara Health Plans is looking to hire a Remote Sr. Configuration Analyst. This is a remote position: Remote opportunities available in the following states: Virginia, North Carolina, Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington (state), West Virginia, Wisconsin, Wyoming.
The Sr. Configuration Analyst is responsible for providing business and technical expertise to identify, develop and implement system configuration solutions that enhance and support business operations. Is responsible for performing complex analysis and configuration functions The position requires project implementation management and demonstrated analytical skills. The work responsibilities range from high level functional analysis to support management decisions, to detailed and technical system configuration.
Education:
* Bachelor's Degree in related major required.
Experience:
* 5 years of technical or operational experience required. If PMP certified 3 years of technical or operational experience may apply.
* Experience with pricing configuration in NetworX Pricer required
* Experience with pricing configuration for Commercial plans required
* Experience with QNXT preferred but will accept experience with Facets
We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $69,876 - $116,438. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities
Benefits: Caring For Your Family and Your Career
* Medical, Dental, Vision plans
* Adoption, Fertility and Surrogacy Reimbursement up to $10,000
* Paid Time Off and Sick Leave
* Paid Parental & Family Caregiver Leave
* Emergency Backup Care
* Long-Term, Short-Term Disability, and Critical Illness plans
* Life Insurance
* 401k/403B with Employer Match
* Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
* Student Debt Pay Down - $10,000
* Reimbursement for certifications and free access to complete CEUs and professional development
* Pet Insurance
* Legal Resources Plan
* Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
City/State Richmond, VA Work Shift Multiple shifts available Sentara is hiring a Senior Benefit Configuration Analyst! No Degree required! is fully remote! The Senior Benefit Configuration Analyst is responsible for the analysis, design, build, and validation of complex benefit configurations within the QNXT platform to support accurate claims adjudication and compliance. This role works closely with Product, Compliance, IT, Network and Claim's teams to ensure benefit plans are implemented accurately, timely, and in accordance with regulatory and contractual requirements.
The senior analyst serves as a business and technical expert in QNXT benefit build and plays a key role in supporting new plan implementations, annual updates, and ongoing configuration maintenance.
Key Responsibilities:
* Analyze benefit plan documentation (e.g., EOCs, SOBs, ) and translate into QNXT configuration requirements.
* Build and configure new and updated benefits in QNXT, including Product, Plan, Service Codes, Copay/Coinsurance, Accumulators, Limits, and Authorization rules.
* Use QNXT Configuration Management Tool (CMT) and QNXT Configuration Console Suite (QCS) to manage configuration packages and perform impact analysis.
* Execute back-end data validations using SQL to ensure configuration accuracy and resolve complex issues.
* Participate in end-to-end testing (UAT) of benefit builds and coordinate defect resolution with QA and claims teams.
* Support annual benefit configuration activities such as Medicare, Medicaid contract updates, or Exchange plan changes.
* Serve as a subject matter expert (SME) for benefit build logic, configuration architecture, and claims-related business rules.
* Document configuration logic and maintain version-controlled artifacts for audit and compliance purposes.
* Provide mentorship and support to junior configuration analysts and assist in training initiatives.
* Collaborate with cross-functional teams during product launches, regulatory changes, or system upgrades.
Education
* Minimum 6 years of experience, which includes 2 years of directly related experience in lieu of a bachelor's degree required.
Or
* Bachelor's degree in healthcare administration, Information Systems, or related field with 4 years of progressive, relevant professional experience required
Certification/Licensure
* No specific certification or licensure requirements
Experience
* Required to have hands-on benefit configuration experience, preferably in a managed care or health plan environment.
* Required to have a strong working knowledge of QNXT system architecture, including configuration tables, benefit logic, and claims integration.
* Required to have strong understanding of regulatory requirements across Medicare, Medicaid, ACA, and Commercial plans.
* Required to have excellent analytical, organizational, and problem-solving skills, strong written and verbal communication including technical documentation. Excellent interpersonal skills and team oriented.
Preferred Qualifications
* Proficiency in Microsoft SQL Server (T-SQL) for data validation and troubleshooting.
* Experience with CMT and QCS tools for version management, configuration migrations, and build monitoring.
* Familiarity with implementation methodologies for new products or market launches.
* Knowledge of healthcare claims lifecycle, pricing, and accumulators.
* Lean Six Sigma or process improvement background is a plus.
We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $ 69,867.20 - $ 116,438.40. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
#Indeed, #Talroo-IT, #LI-DS1
Benefits: Caring For Your Family and Your Career
* Medical, Dental, Vision plans
* Adoption, Fertility and Surrogacy Reimbursement up to $10,000
* Paid Time Off and Sick Leave
* Paid Parental & Family Caregiver Leave
* Emergency Backup Care
* Long-Term, Short-Term Disability, and Critical Illness plans
* Life Insurance
* 401k/403B with Employer Match
* Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
* Student Debt Pay Down - $10,000
* Reimbursement for certifications and free access to complete CEUs and professional development
* Pet Insurance
* Legal Resources Plan
* Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
$69.9k-116.4k yearly Auto-Apply 60d+ ago
Senior IT Specialty Analyst - Epic Cogito Certified
Sentara Healthcare 4.9
Business analyst job at Sentara Healthcare
City/State Norfolk, VA Work Shift First (Days) Sentara Health is currently seeking a full-time Certified Epic Cogito Analyst - Remote! Certified Epic Cogito Analysts work closely with other Epic support teams, technical teams, Epic end users and other citizen report developers to:
* Triage incoming requests for Epic analytic solutions
* Match existing Epic analytics content to user requests
* Design & develop new analytics content using Epic Hyperspace and MS SQL Development tools
* Support end-user training on Epic Cogito Tools & analytic solutions
* Support ongoing system maintenance, upgrade & enhancement duties across the full suite of Epic Cogito tools, databases and configurations to include enforcement of HIPAA, PHI/PII security, and role-based access.
Education
* 5+ years of relevant experience with a Bachelor's degree (Required)
* 7+ years of relevant experience without a Bachelor's degree (Required)
* Active Epic certification in Cogito Fundamentals
* Caboodle Data Model
* Cogito Tools Administration
Certification/Licensure
* Active Epic certification in Cogito Fundamentals (Required)
* Certification in Caboodle Data Model (Required)
* Certification in Cogito Tools Administration (Required)
Preferred Certification/Licensure
* Epic Access Data Model
* Epic Clinical Data Model
* Epic Revenue Data Model
* Epic Community Connect site support
Experience
* 5 to 7 years of relevant experience
We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$91,416.00-$152,380.80. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Benefits: Caring For Your Family and Your Career
* Medical, Dental, Vision plans
* Adoption, Fertility and Surrogacy Reimbursement up to $10,000
* Paid Time Off and Sick Leave
* Paid Parental & Family Caregiver Leave
* Emergency Backup Care
* Long-Term, Short-Term Disability, and Critical Illness plans
* Life Insurance
* 401k/403B with Employer Match
* Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
* Student Debt Pay Down - $10,000
* Reimbursement for certifications and free access to complete CEUs and professional development
* Pet Insurance
* Legal Resources Plan
* Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
$91.4k-152.4k yearly Auto-Apply 9d ago
Senior IT Specialty Analyst - Epic Cogito Certified
Sentara Healthcare 4.9
Business analyst job at Sentara Healthcare
City/State
Norfolk, VA
Work Shift
First (Days) Sentara Health is currently seeking a full-time Certified Epic Cogito Analyst - Remote!Overview
Certified Epic Cogito Analysts work closely with other Epic support teams, technical teams, Epic end users and other citizen report developers to:
Triage incoming requests for Epic analytic solutions
Match existing Epic analytics content to user requests
Design & develop new analytics content using Epic Hyperspace and MS SQL Development tools
Support end-user training on Epic Cogito Tools & analytic solutions
Support ongoing system maintenance, upgrade & enhancement duties across the full suite of Epic Cogito tools, databases and configurations to include enforcement of HIPAA, PHI/PII security, and role-based access.
Education
5+ years of relevant experience with a Bachelor's degree (Required)
7+ years of relevant experience without a Bachelor's degree (Required)
Active Epic certification in Cogito Fundamentals
Caboodle Data Model
Cogito Tools Administration
Certification/Licensure
Active Epic certification in Cogito Fundamentals (Required)
Certification in Caboodle Data Model (Required)
Certification in Cogito Tools Administration (Required)
Preferred Certification/Licensure
Epic Access Data Model
Epic Clinical Data Model
Epic Revenue Data Model
Epic Community Connect site support
Experience
5 to 7 years of relevant experience
We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$91,416.00-$152,380.80. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Benefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave • Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down - $10,000• Reimbursement for certifications and free access to complete CEUs and professional development•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
$91.4k-152.4k yearly Auto-Apply 10d ago
Senior IT Specialty Analyst - Epic Willow Ambulatory
Sentara Healthcare 4.9
Business analyst job at Sentara Healthcare
City/State Norfolk, VA Work Shift First (Days) The Senior IT Specialty Analyst -Willow Ambulatory,is responsible for the day-to-day support, optimization, and enhancement of pharmacy-related software applications supporting Sentara Retail, PACE, and Specialty Pharmacies. This role partners closely with business and clinical stakeholders to analyze workflows, evaluate system enhancements and upgrades, and recommend solutions that improve efficiency, optimize processes, and reduce operational expenses.
The Senior Analyst performs application build, testing, upgrades, and ongoing maintenance while ensuring system stability and high-quality end-user support. This role applies advanced application and clinical knowledge, works independently with limited supervision, and may lead small projects or components of larger initiatives. The Senior Analyst also supports change, incident, and problem management processes and provides on-call support as required.
Education
Bachelor's Degree preferred
Experience in lieu of Bachelor's Degree
5+ years of relevant experience with a degree
7+ years of relevant experience without a degree
Certification / Licensure
Required:
* Epic Willow Ambulatory Certification
Preferred:
* Epic Willow Inventory Certification
Experience
* Experience supporting and optimizing pharmacy-related applications, including build, upgrades, and system enhancements.
* Experience analyzing business and clinical workflows, documenting functional requirements, and translating them into application solutions.
* Experience developing and executing system test plans and validating software upgrades, patches, and releases.
* Experience supporting problem, incident, change management, and service request processes in a healthcare IT environment.
* Experience working collaboratively with cross-functional teams, clinical users, and operational stakeholders to support application integration and business needs.
Preferred Experience:
* Epic Compass Rose build experience
* Epic Specialty Pharmacy build experience
* Experience with non-Epic pharmacy applications such as Omnicell, pharmacy point-of-sale systems, bi-directional pumps, or similar technologies
Benefits: Caring For Your Family and Your Career
* Medical, Dental, Vision plans
* Adoption, Fertility and Surrogacy Reimbursement up to $10,000
* Paid Time Off and Sick Leave
* Paid Parental & Family Caregiver Leave
* Emergency Backup Care
* Long-Term, Short-Term Disability, and Critical Illness plans
* Life Insurance
* 401k/403B with Employer Match
* Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
* Student Debt Pay Down - $10,000
* Reimbursement for certifications and free access to complete CEUs and professional development
* Pet Insurance
* Legal Resources Plan
* Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
$73k-90k yearly est. Auto-Apply 3d ago
Senior IT Specialty Analyst - Epic Willow Ambulatory
Sentara Healthcare 4.9
Business analyst job at Sentara Healthcare
City/State
Norfolk, VA
Work Shift
First (Days)
The Senior IT Specialty Analyst -Willow Ambulatory,is responsible for the day-to-day support, optimization, and enhancement of pharmacy-related software applications supporting Sentara Retail, PACE, and Specialty Pharmacies. This role partners closely with business and clinical stakeholders to analyze workflows, evaluate system enhancements and upgrades, and recommend solutions that improve efficiency, optimize processes, and reduce operational expenses.
The Senior Analyst performs application build, testing, upgrades, and ongoing maintenance while ensuring system stability and high-quality end-user support. This role applies advanced application and clinical knowledge, works independently with limited supervision, and may lead small projects or components of larger initiatives. The Senior Analyst also supports change, incident, and problem management processes and provides on-call support as required.
Education
Bachelor's Degree preferred
Experience in lieu of Bachelor's Degree
5+ years of relevant experience with a degree
7+ years of relevant experience without a degree
Certification / Licensure
Required:
Epic Willow Ambulatory Certification
Preferred:
Epic Willow Inventory Certification
Experience
Experience supporting and optimizing pharmacy-related applications, including build, upgrades, and system enhancements.
Experience analyzing business and clinical workflows, documenting functional requirements, and translating them into application solutions.
Experience developing and executing system test plans and validating software upgrades, patches, and releases.
Experience supporting problem, incident, change management, and service request processes in a healthcare IT environment.
Experience working collaboratively with cross-functional teams, clinical users, and operational stakeholders to support application integration and business needs.
Preferred Experience:
Epic Compass Rose build experience
Epic Specialty Pharmacy build experience
Experience with non-Epic pharmacy applications such as Omnicell, pharmacy point-of-sale systems, bi-directional pumps, or similar technologies
Benefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave • Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down - $10,000• Reimbursement for certifications and free access to complete CEUs and professional development•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
$73k-90k yearly est. Auto-Apply 5d ago
Senior Printing Systems Analyst
Sentara Hospitals 4.9
Business analyst job at Sentara Healthcare
City/State
Norfolk, VA
Work Shift
First (Days)
Sentara Health is hiring a Remote Sr. Printer Systems Analyst.
This is a remote position: Remote opportunities available in the following states: Virginia, North Carolina, Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington (state), West Virginia, Wisconsin, Wyoming
This position is the primary internal point of contact and process owner for print and technical print and web enabled solutions. Serves as the owner of internal activities related to the on-boarding development, technical documentation and liaison for contracted print vendor services. Responsible for the implementation and support of quality initiatives within assigned areas. Provides subject matter expertise related to all printer implementation processes, reporting and analysis. Is a liaison between internal/external customers and Information Technology for business definition, scope, testing and implementation to ensure quality, efficiency, effectiveness, and timely and successful delivery of our products. Possesses a high degree of operational knowledge as it relates to sales operations, regulatory requirements, system administration, expansion business, and member enrollment.
Education:
Bachelor's Degree preferred.
Experience:
3 years related experience in Sales, Marketing and/or IT.
Graphic Print or Web experience a plus.
Adobe InDesign, Adobe, and SFTP and file transfer knowledge preferred.
Prior experience with Health Plan Product Support, Web Design/Development required.
We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $69,742.4- $116,521.2. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities
Benefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave • Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down - $10,000• Reimbursement for certifications and free access to complete CEUs and professional development•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.