Senior Analyst jobs at Sentara Healthcare

City/State Virginia Beach, VA Work Shift First (Days) Sentara Health in Virigina Beach is hiring a Remote Business Operations Analyst. This is a remote position: Remote opportunities available in the following states: Virginia, North Carolina, Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington (state), West Virginia, Wisconsin, Wyoming The Business Operations Analyst designs, produces and analyzes customer operations data. Creates and maintains reports for business operations and special projects as it pertains to operational processes. Utilizes knowledge of numerous applications, databases, information systems, statistical tools and analytical principles to monitor and analyze information in support of the business. Assists in the implementation, maintenance and improvement of information systems. Education: Bachelor's Degree preferred. Experience: Three years of related experience is required in one of the following areas: Operations, IT or Reporting. We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $60,756.8 - $101,254.4. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities Benefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave • Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down - $10,000• Reimbursement for certifications and free access to complete CEUs and professional development•Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. The responsibilities of this role will focus primarily on supporting our Lab operational teams using Epic Beaker AP/CP and Non-Epic lab systems and workflows, providing innovative solutions to enhance functionality, and troubleshooting issues effectively. Crucial to the position is the ability to work collaboratively with their team to optimize workflows and tools, adhering to our guiding principles and governing structure. You will be expected to become an expert in Epic Beaker AP/CP and Non-Epic Lab workflows. You will be expected to take call on a rotation and respond to requests effectively, updating your team/manager on issues that require escalation. While this position is remote working, you will be expected to go onsite across the state for go-lives and required meetings. A CLS/MT/MLT and Epic certification in Epic Beaker AP/CP will be minimum requirements. The ideal candidate will have CLS/MT/MLT certifications, an understanding of laboratory services workflows, basic Epic Beaker AP/CP knowledge, excellent communication and teamwork skills, and a willingness to learn in an ever-expanding field. Assists other IT teams with selection and provides technical evaluation of products / tools to ensure that the proposed solution adheres to enterprise-wide requirements, adapts to new requirements and changing technologies in order to meet business standardization protocols and objectives. May provide guidance to Applications System Analysts to ensure best practices, standard methodologies and processes are executed. Develops and maintains clear, understandable documentation to describe program development and modification, as well as troubleshooting. Updates system and support documentation as necessary to reflect changes to programs, solutions, reports and interfaces. Evaluates requests and consults in design for new or modified computer programs, solutions, reports and interfaces to determine feasibility and compatibility with current system. Identifies and recommends solution development for larger and complex projects and ensures best practice development. Formulates and develops plans at a high level and documents required steps to achieve stated requirements. Functions as a technical consultant to the health system and maintains high service levels. Updates management, customers and others as appropriate on a timely basis regarding progress on assigned tasks, projects and issues, via written or oral reports Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience). CLS/MT/MLT and Epic certification in Epic Beaker AP/CP If a Bachelor's degree: Four (4) years of experience with IT systems and/or related operational experience. ● Six (6) years of IT systems and/or related operational experience. ● If a High School diploma or GED: Eight (8) years of IT systems and/or related operational experience. Highly responsive to internal customers. Legal Employer: NCHEALTH Organization Unit: ISD Clinical Systems Work Type: Full Time 00 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Remote Exempt From Overtime: Exempt: Yes d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities.

University of Pittsburgh Physicians is hiring a full-time Quality Data Analyst! This position will be based out of UPMC Presbyterian but will have a remote work option. Purpose: Designs and analyzes reports highlighting opportunities to improve clinical performance/patient care. Assist the teams (department and facility) in the proper analysis and presentation of information using various clinical and administrative systems and the corporate database. Reviews medical records for the determination of data collection as related to analysis of documentation, process issues, demographic elements, and as part of understanding and proceeding with database design / re-design, analyses, and improvement process . Needs to understand the clinical needs of the committee/projects to further progress the process improvement using analyses and recommendations. Manages designated external reports, including analysis, processing, submission, and final review. Responsibilities: + Knowledge of the process improvement project and supporting literature as appropriate. + PHC4 Open Heart Report requiring physician verbal and written communication re: clinical exclusions and the necessary supporting patient medical record information. + PHC4 Nosocomial Infection Report requiring Infection Control Practitioner communication re: reportable nosocomial infections and state report verification. + Responsive to deadlines and completes tasks within the amount of time prescribed bysupervisor. Maintain high level of accuracy and timeliness. + Track department and related facility quality projects. + Independently resolve problems encountered. + Develop plan and determines pertinent information to be extracted from the medical record (concurrent and retrospective) and/or associated electronic patient information (MARs, AccessAnyware, Power Chart, Cerner, Medipac, etc) for inclusion in and submission to project, committee, system, regional, and national databases, as applicable to the current projects. + Knowledge of the process improvement methodology. + Master new computer software and upgrades, as applicable. + PHC4 Hospital Performance Report requiring validation utilizing internal Atlas reports and cdb. + Develop appropriate goals and objectives for assigned projects. Determine appropriate procedures to meet goals in an efficient, effective, and thorough manner. + Present reports to appropriate team/committee as appropriate, includingrecommendations, as appropriate. + Organize discussions or multi-disciplinary teams, as applicable, including key personnel, chiefs, chairs, physicians to discuss findings and help identify, initiate, and assist in process improvement. Develop plan of action. + Provide consultation and assistance for presentations ( i.e. Total Quality Councils) andthe ongoing year-round preparation for Annual Quality Fair, including consulting with departments re: presentations using the data and the PDSA performance improvementmethodology. + Coordinate preparation, submission, and review of external reports. + Report information, analysis, outcomes, trends, patterns to the appropriate department member, committee chair, and/or director. + Work well with department and facility committee and project leads, understandingclinical needs of the committee/project to help progress the process improvement initiatives. + Advanced problem solving using various information sources. Must determine what thebest source of information is and query the data, analyze the data, and present it in most appropriate format, i.e., graphs, summary reports, etc. + Provide timely updates on significant problems and issues encountered. + Prepare concise, meaningful analysis or narratives which present conclusions clearly inan unequivocal manner in conformity to established goals and objectives. + Knowledge of project goals to identify key individuals/departments. + Consistently identify and understand technical issues presented by assignments. + Oversee staff that are proving data entry assistance. + Identify problems and develops meaningful recommendations as a result of workperformed. + Communication with identified individuals re: project goals and outcomes. + Identify meaningful opportunities for department involvement in quality improvement projects. Bachelor's degree in a healthcare related field (clinical or non-clinical, e.g., healthcare policy, healthcare administration, health information).Minimum of 2 years experience in a healthcare facility (e.g., hospital, insurance company).Strong knowledge of medical terminology and clinical situations. Strong knowledge of quality improvement, regulatory requirements and compliance preferred.Excellent ability to work with computer applications and functions. Knowledge of and ability to work with the MediQual Atlas system and with the Corporate Data Base, Cognos and Report Net.Strong problem solving, data analysis, and creativity that would enable and motivate change.A high level of energy and ability to work independently with strong communication,interpersonal, organizational, and prioritization. Confidentiality and accuracy is essential. Licensure, Certifications, and Clearances: + Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran

UPMC Corporate Quality is hiring a Data Validaton Coordinator to join our team! This position will work Monday through Friday during standard daylight hours. After training and the orientation period has been complete, the position does allow flexibility on start and end times. Under the direction of the Senior.Manager, the Data Validation Coordinator monitors, validates, tracks and/or corrects data generated from the Cerner, CMS eCQM and Core Measurement System, GWTG/Get with The Guidelines with The Joint Commission. Completes a detailed review to validate data of downloads, accuracy statistics and quarterly/annual Patient Level Data and Error Reports. Maintains the accuracy of data reported to CMS/Centers for Medicare & Medicaid and TJC/The Joint Commission as well as PHC4 realizing the high visibility in the public eye. This information compares UPMC with external hospitals. Reporting may impact consumer hospital choices within comparing patient/physician outcomes. This position provides ongoing training and monitoring of the UPMC Abstraction Team and new Quality Nurses to ensure quality data is abstracted and submitted for comparison and reporting. The coordinator is also responsible to help transition UPMC manual abstraction to the new MU/eCQM/electronic Clinical Quality Measures while working with eMeasures Specifications to help track/identify/build/validate discrete Electronic Health Records discrete locations to help move UPMC forward with MU (Meaningful Use/governmental) requirements.Scope of the Data Validation Coordinator: Manage the overall abstraction results and eCQM reports after abstraction and before the data is released to Quality Teams at UPMC. Validating the UPMC Core Measure Data, Stroke Data, and eCQM data before that data is submitted to CMS, TJC/The Joint Commission. Responsible for alerting UPMC Quality Teams and UPMC Stroke Coordinators of any ?missed opportunities? to address front end clinical results in order to drive process improvements. The data coordinator is responsible for the training of new abstraction staff/quality nurses. Along with the continual education of the trained staff with each set of Specifications released by the government on a bi-annual basis. This requires knowledge of 16 sets of specifications across three different governmental agencies. CMS/Center for Medicare and Medicare IQR/Inpatient specifications, IPFQR/Inpatient Psychiatric Facility specification, OQR/Outpatient specifications, TJC/The Joint Commission specifications, eCQM/electroinic Clinical Quality Measures specifications, and AHA/GWTG (American Heart Association/Get With The Guidelines). This position requires continual monitoring and education of the UPMC Abstraction Team, UPMC Quality Teams, UPMC Stroke Teams, and UPMC Specialized Clinical Quality Teams to keep everyone updated and familiar with any changes needed to improve clinical quality processes. If you have prior experience with all core measures and AHA/GWTG strokes, this could be the next step in your abstracting career. Apply today! Responsibilities: + Demonstrates a service-oriented approach to the position by conveying courtesy, respect, enthusiasm and positive attitude for work responsibilities. Work closely with physicians, nurses, clinical quality staff, stroke coordinators, and informatics to assure a more robust and accurate EHR/Electronic Health Record. Show initiative and offer assistance to all department customers and UPMC Health System personnel in the completion of the department's goals. Patient care issues and inter-departmental service are the first priority as a staff member while protecting confidentiality of all patient related information by adhering to UPMC Health System and Health Information Management Department policies.? Responsible for review and validation of patient level data reports, including but not limited to, national clinical initiatives such as the CMS programs for Inpatient (IP) Quality Reporting (IQR), Outpatient (OP) Quality Reporting (OQR), Inpatient Psychiatric Facility Quality Reporting (IPFQR), all of which are required to financially maintain the CMS Annual Payment Update (APU), also known as the Market Basket Update, for UPMC hospitals. ? Reports discrepancies found in the medical record to alert upstream clinical users as appropriate (Supervisor, Sr. Manager, Quality Team(s), and Stroke Team(s). ? Attends/Contributes to UPMC Departmental meetings, Tami Minnier Monthly Team Meetings, Sepsis System Committee meetings, Bi-Monthly eCQM/electronic Clinical Quality Measures Meeting, AHA and TJC National Stroke training/educational webinars as required. Partners with Cerner/vendor to beta test software packages prior to production. + Reviews, edits, completes PHC4 Error Report which impacts our UPMC hospitals within CMS Care Compare in the public domain.? Adheres to department standards. Communicates any barriers affecting expected standards and works collaboratively with management team to meet department abstraction goals and deadlines. Directly responsible for monitoring 2-5 assigned abstractors work performance and providing extensive training on a one-on-one basis to assist abstractors with meeting system standards. Redirects abstractors on a weekly basis to help meet departmental deadlines. + Autonomously adapts to changes in the work environment and refocuses his/her team to complete work in a timely manner. ? Trains and orients new abstractors and quality staff regarding the abstraction team department policies and procedures, as well as educating on the electronic record, clinical documentation, abstraction guidelines, and validation processes.? Balance team and individual responsibilities. Contributes to team building during monthly abstraction team meetings ensuring a positive team spirit.? Performs in accordance with system-wide competencies/behaviors.? Performs other duties as assigned. + Responsible for required data capture for the Joint Commission Accreditation and Certification programs, in addition to the AHA/American Heart Association-GWTG/Get with the Guidelines-Stroke programs. + Patient care issues and inter-departmental services are the priority of this position while protecting confidentiality of all patients related information. + Responsible for understanding how the different technical systems interact within UPMC's MyApps in order to correctly direct work from home abstractors prior to reaching out to the HELP DESK. Must maintain a strong knowledge of technical systems to guide and direct staff on how to self-solve simple technical problems. + Maintains a strong knowledge base of the CMS Quality Measure Specifications with each new versions that are released twice per year through continuous maintenance of the glossary, webinars, and continuous education for Inpatient, Outpatient, Psych, Stroke, and eCQM data collection. + Maintains a strong knowledge of the current AHA/GWTG Stroke Specifications for all three levels of Stroke abstraction, Primary/Comprehensive/Acute Stroke Ready, Stroke Center facilities.? Able to create and manipulate Excel spreadsheets in order to facilitate data analysis across multiple clinical quality measures. + Create work lists for 2-5 abstractors weekly. + Autonomously thinks thorough and combines technical and clinical requirements to be able to communicate team needs to both clinical and technical partners. + Daily monitors the EHR/Electronic Health Record for changes and alerts technical team of any issues identified. + Evaluates data abstraction software performance prior to putting softwaree packages into production. Alerts technical team to any potential issues to get changes implemented prior to putting new software into production. + Performs mathematical calculations for the SEP-1 Crystalloid fluid collection and trains others to follow the step-by-step method as required in the specifications. + Biannually conducts IRR/Interrater Reliability studies on 2-5 abstractors for up to 16 abstracted measures. Re-educate on specifications based on staffing IRR results. + Works closely with Quality nurse at multiple facilities to identify opportunities to receive greater recognition from AHA/GWTG Stroke Abstraction which links directly to each UPMC Stroke hospital and their Awards of Gold/Silver/Bronze for excellence in patient care and clinical standards (AHA and TJC) Required: + A high school graduate with a minimum of two years of CMS Core Measure Abstracting experience >=2015 calendar year. + A strong knowledge of anatomy, physiology, pharmacology and medical terminology is required. + Good written and oral communication and organizational skills is required. + Analytical ability and a high degree of attention to detail are necessary to assure thorough and precise data collection and correction. Strong computer skills, including, but limited to MS Word, MS Power Point, Windows, and MS Excel applications. Ability to clearly and concisely communicate. Ability to effectively communicate and instruct new abstractors on how to read and interpret the governmental guidelines. Must be able to work with minimal supervision. + Must be able to analyze data and report trends to upper management. Internet use required.Preferred: Knowledge of IQR/Inpatient Quality Reporting, OQR/Outpatient Quality Reporting, IPFQR/Inpatient Psychiatric Facility Quality Reporting, Stroke (ASR/PSC/CSC), and eCQM/electronic Quality Measures. + A graduate of an Accredited Health Information Management Program (RHIA or RHIT is eligible). + Medical terminology, ICD-10-CM diagnosis and procedure codes and Diagnostic Related Groups (DRG). + The ability to elicit and practice cooperation and demonstrate positive morale and team effort. Must demonstrate the ability to work under pressure in a positive team-oriented manner with diplomacy and tact. Cerner or similar electronic health record system.Licensure, Certifications, and Clearances:UPMC is an Equal Opportunity Employer/Disability/Veteran

Department: CBO/PT Financial Services Shift: First Shift (United States of America) Standard Weekly Hours: 40 The PN Cert Prof Coding Analyst II is primarily responsible for the accurate assignment of CPT, HCPCS, modifiers and diagnosis codes. Following appropriate coding guidelines, the Coding Analyst II utilizes expert knowledge and application of CPT, HCPCs and ICD-10 coding guidelines to ensure accuracy of coding and charge capture. PN Cert Prof Coding Analyst II must be able to perform a complex review of provider documentation or other types of reports and assign the appropriate CPT codes, HCPCs, ICD-10 codes and appropriate modifiers to ensure proper coding and billing, be able to communicate effectively and professionally with providers or other teams to resolve CPT, ICD-10, HCPCs or modifier discrepancies and able to resolve complex coding-related denials. Qualifications: High school graduate or equivalent At least 5 years' experience in a medical practice or other related healthcare setting with a minimum of three years of coding experience performing in the capacity of a certified medical coder Understanding of diversified insurance plans Proficiency in basic medical terminology Exhibits good interpersonal and communication skills Maturity to withstand pressure that may arise in relation to the public, physician or administration interaction or assigned duties Current coding certification through the American Academy of Procedural Coders (AAPC) or other recognized coding certification organization About Cook Children's: Our not-for-profit organization is comprised of a flagship medical center in Fort Worth, Texas, a new medical center in Prosper, Texas, a physician network, home health company, surgery centers, health plan, health services, and health foundation. With more than 60 primary, specialty and urgent care locations throughout Texas, families can access our top-ranked specialty programs and network of services to meet the unique needs of their child. Cook Children's is honored to continually receive recognition for our outstanding efforts and outcomes in pediatric health care. At Cook Children's, we're more than a health care system-we're your friends, neighbors and even family members. And we're parents too, so we can see the world through your eyes. We see what you're going through-and how we can help you and your child get the best care and support possible. Cook Children's is an equal opportunity employer. As such, Cook Children's offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.

Department: IS Administration Shift: First Shift (United States of America) Standard Weekly Hours: 40 As a Lead Analyst you will support service line initiatives within the Identity and Access Management (IAM) team. With limited supervision, provide analysis and development knowledge for Identity Governance and Administration (IGA), Privilege Access Management (PAM), Single Sign-on (SSO), Epic workflows, and/or Multi-Factor Authentication (MFA) Assist in the review and design of new IAM security technologies and support to ensure that the appropriate controls and tools are selected and operationalized. Work closely with team leads, peers, development teams, business analysts, and end users to ensure we have appropriate controls and protection. Regularly participate in new projects to learn new technologies and perform detailed feature and usability analysis based on vendor's offerings and business needs. Support Information Security programs which include governance (policy & standards), security enhancements, new security technology evaluation and testing, project requirement gathering, internal client communications, documentation, and security awareness. Support Identity and Access Management (IAM) operational team(s); including Identity Governance and Administration (IGA), Privilege Access Management (PAM), Single Sign-on (SSO), or Multi-Factor Authentication (MFA) platforms. Work with stakeholders to gather requirements needed for system and application integration with all Identity and Access Management (IAM) platforms. Participate and/or lead the installation, integration, deployment, and support of IAM tools and products. Deliver process improvements utilizing Identity and Access Management platforms. Communicate aspects of both the product and the implementation at the technical and functional level appropriate for the solution. Participate in operations and tactical planning within a team environment. Provide scripting experience/knowledge to automate critical privileged account maintenance processes and/or other IAM related activities. Ability to work Remote. Qualifications: Position requires a Bachelor's degree in the field of computer science or other related field and 5 years of professional experience working within an information security program requiring compliance with regulations such as HIPAA, PCI/DSS or equivalent. Extensive critical thinking and troubleshooting skills. Excellent technical writing skills and ability to communicate effectively at all levels of the organization. Experience identifying, measuring and mitigating network security risks. 2+ years of experience in documenting, developing, or implementing IAM systems 2+ years of experience with technical experience integrating identity management, access management, access governance, or privileged access management software into clients' infrastructure and applications. 1+ year of experience in implementing enhanced security for elevated accounts in Active Directory. Privileged Access Management (PAM) skillset preferred. About Us: Cook Children's Health Care System Cook Children's Health Care System offers a unique approach to caring for children because we are one of the country's leading integrated pediatric health care delivery organizations. Patients benefit from the integrated system because it allows Cook Children's to use all of its resources to treat a patient and allows for easy communication between the various companies by physicians with a focus on caring for children and adolescents. Cook Children's is an equal opportunity employer. As such, Cook Children's offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.

City/State Norfolk, VA Work Shift Rotating Job Title: Business Operations Analyst - Evening, Weekend & Holiday Coverage (24x7 Support) Reports To: Director, Call Center Operations Position Type: Full-Time (Non-Standard Hours) Workforce Management experience required! 24x7 on call availability may be required. This is a remote position: Remote opportunities available in the following states: Virginia, North Carolina, Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington (state), West Virginia, Wisconsin, Wyoming We are seeking a dedicated and flexible Business Operations Analyst to provide critical off-hours support for a high priority 24x7 account. This role complements our existing daytime coverage and ensures seamless customer service during evenings, nights, and weekends. Key Responsibilities: Provide responsive and professional customer support during non-business hours (evenings, nights, weekends, holidays). Monitor and respond to incoming inquiries via phone, email, and chat. Escalate urgent issues according to established protocols. Document interactions and resolutions accurately. Collaborate with daytime staff to ensure continuity of service and knowledge transfer. Participate in on-call rotations as needed to maintain 24x7 coverage. Identify and report recurring issues or trends to improve service delivery. Two Schedule are available: Schedule 1: Shifts covering evenings, nights, weekends, and holidays. Active Shift(s): Weekday Evenings: Monday, Wednesday and Thursday, 4 PM - 12:30 AM Schedules may rotate based on holiday schedule which will be included Weekend Days: Saturday & Sunday, 9 AM - 5:30PM On-call availability may be required for critical incidents. Schedule 2: Shifts covering evenings, nights, weekends, and holidays. Active Shift(s): Monday and Tuesday 4:30 PM - 2AM; Friday 4 PM - 12:30 AM Schedules may rotate based on holiday schedule which will be included Weekend Days: Saturday & Sunday, 4:30 PM - 1:00AM On-call availability may be required for critical incidents. Qualifications: 2+ years of experience in workforce management or call center operations required. Comfortable working independently during off-hours. Strong communication and problem-solving skills. Ability to manage multiple tasks and prioritize effectively. Familiarity with NICE WFM (NICE IEX), Epic, CMS, ISSup, QGenda & Webstation. Experience supporting high-touch or enterprise-level accounts is a plus. Preferred Traits: Self-starter with a proactive mindset. Calm under pressure and able to handle escalations professionally. Tech-savvy and adaptable to new tools and systems. Education: Bachelors preferred HS Diploma required Experience: Three years of related experience is required in one of the following areas: Operations, IT or Reporting. Must have strong workforce management experience required We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $29.21.04/HR - $48.68/HR. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities Benefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave • Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down - $10,000• Reimbursement for certifications and free access to complete CEUs and professional development•Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. The responsibilities of this role will focus primarily on supporting our Lab operational teams using Epic Beaker AP/CP and Non-Epic lab systems and workflows, providing innovative solutions to enhance functionality, and troubleshooting issues effectively. Crucial to the position is the ability to work collaboratively with their team to optimize workflows and tools, adhering to our guiding principles and governing structure. This role will be responsible for analyzing, developing and implementing new functionality as well as enhancing current build, contributing to meaningful innovations in laboratory services workflows. You will be expected to become an expert in Epic Beaker AP/CP and Non-Epic Lab workflows. You will be expected to take call on a rotation and respond to requests effectively, updating your team/manager on issues that require escalation. While this position is remote working, you will be expected to go onsite across the state for go-lives and required meetings. A CLS/MT/MLT and Epic certification in Epic Beaker AP/CP will be minimum requirements. The ideal candidate will have CLS/MT/MLT certifications, an understanding of laboratory services workflows, basic Epic Beaker AP/CP knowledge, excellent communication and teamwork skills, and a willingness to learn in an ever-expanding field. **Responsibilities:** 1. Assists other IT teams with selection and provides technical evaluation of products / tools to ensure that the proposed solution adheres to enterprise-wide requirements, adapts to new requirements and changing technologies in order to meet business standardization protocols and objectives. 2. Develops and maintains clear, understandable documentation to describe program development and modification, as well as troubleshooting. Updates system and support documentation as necessary to reflect changes to programs, solutions, reports and interfaces. 3. Functions as liaison to health system departments using IT resources and ensures proper use of resources and maintains high service levels. May serve as project lead for implementation of vendor-based systems. 4. Offers design solutions and alternatives to enhance/improve existing systems. Participates in formulating and defining system scope, objectives, and solution. Designs, codes, tests, debugs, and documents the programs, interfaces and scripts to specified requirements. Devises/modifies procedures to solve problems taking into consideration computer equipment capacity and limitations, operating time, and form of desired results. Participates as needed in the assessment of systems and their ability to meet technical and business requirements. 5. Updates management, customers and others as appropriate on a timely basis regarding progress on assigned tasks, projects and issues, via written or oral reports **Other Information** Other information: **Education Requirements:** ● Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience). **Licensure/Certification Requirements:** ● No licensure or certification required. **Professional Experience Requirements:** ● If a Bachelor's degree: Two (2) years of IT systems and/or operational experience. ● If an Associate's degree: Four (4) years of IT systems and/or operational experience. ● If a High School diploma or GED: Six (6) years of IT systems and/or operational experience. **Knowledge/Skills/and Abilities Requirements:** ● Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers. **Job Details** Legal Employer: NCHEALTH Entity: Shared Services Organization Unit: ISD Clinical Systems Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $33.04 - $47.50 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Remote Work Schedule: Day Job Location of Job: US:NC:Morrisville Exempt From Overtime: Exempt: Yes This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. The responsibilities of this role will focus primarily on supporting our Lab operational teams using Epic Beaker AP/CP and Non-Epic lab systems and workflows, providing innovative solutions to enhance functionality, and troubleshooting issues effectively. Crucial to the position is the ability to work collaboratively with their team to optimize workflows and tools, adhering to our guiding principles and governing structure. This role will be responsible for analyzing, developing and implementing new functionality as well as enhancing current build, contributing to meaningful innovations in laboratory services workflows. You will be expected to become an expert in Epic Beaker AP/CP and Non-Epic Lab workflows. You will be expected to take call on a rotation and respond to requests effectively, updating your team/manager on issues that require escalation. While this position is remote working, you will be expected to go onsite across the state for go-lives and required meetings. A CLS/MT/MLT and Epic certification in Epic Beaker AP/CP will be minimum requirements. The ideal candidate will have CLS/MT/MLT certifications, an understanding of laboratory services workflows, basic Epic Beaker AP/CP knowledge, excellent communication and teamwork skills, and a willingness to learn in an ever-expanding field. Responsibilities: 1. Assists other IT teams with selection and provides technical evaluation of products / tools to ensure that the proposed solution adheres to enterprise-wide requirements, adapts to new requirements and changing technologies in order to meet business standardization protocols and objectives. 2. Develops and maintains clear, understandable documentation to describe program development and modification, as well as troubleshooting. Updates system and support documentation as necessary to reflect changes to programs, solutions, reports and interfaces. 3. Functions as liaison to health system departments using IT resources and ensures proper use of resources and maintains high service levels. May serve as project lead for implementation of vendor-based systems. 4. Offers design solutions and alternatives to enhance/improve existing systems. Participates in formulating and defining system scope, objectives, and solution. Designs, codes, tests, debugs, and documents the programs, interfaces and scripts to specified requirements. Devises/modifies procedures to solve problems taking into consideration computer equipment capacity and limitations, operating time, and form of desired results. Participates as needed in the assessment of systems and their ability to meet technical and business requirements. 5. Updates management, customers and others as appropriate on a timely basis regarding progress on assigned tasks, projects and issues, via written or oral reports Other Information Other information: Education Requirements: ● Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience). Licensure/Certification Requirements: ● No licensure or certification required. Professional Experience Requirements: ● If a Bachelor's degree: Two (2) years of IT systems and/or operational experience. ● If an Associate's degree: Four (4) years of IT systems and/or operational experience. ● If a High School diploma or GED: Six (6) years of IT systems and/or operational experience. Knowledge/Skills/and Abilities Requirements: ● Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers. Job Details Legal Employer: NCHEALTH Entity: Shared Services Organization Unit: ISD Clinical Systems Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $33.04 - $47.50 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Remote Work Schedule: Day Job Location of Job: US:NC:Morrisville Exempt From Overtime: Exempt: Yes This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Thank you for considering a career at Bon Secours! Scheduled Weekly Hours: 40 Work Shift: Days (United States of America) , position is located in Richmond VA, Experience in a higher education setting Required Primary Function/General Purpose of Position The Senior Institutional Research (IR) Analyst is responsible for coordinating fundamental support that will assist Richmond Higher Education Institution (HEI) leaders in making data informed decisions. This position is responsible for providing and analyzing institutional data in relation to institutional assessment, effectiveness, key performance indicators, and other areas (programmatic and departmental) related to institutional effectiveness. This position is also responsible for all aspects of survey research, such as the design, collection, analysis, and suggested recommendations for action. Essential Job Functions Provides subject matter expertise in advanced data management and statistical analysis, including extracting and using data from systems such as student information system (SIS), enterprise resource planning (ERP), and other allied third-party technology Analyzes institutional data in relation to institutional assessment and effectiveness and key performance indicators Oversees all aspects of survey research to include the design, collection, analysis, and dissemination of results related to institutional assessment and effectiveness at the three Richmond HEIs Supports completion of internal and external reports and surveys for the Richmond HEIs, including recurring ones from census as well as from the SIS Disseminates official results in a timely manner to appropriate internal and external agencies or audiences, including preparing reports, constructing presentations, and completing survey forms, interpreting institutional statistics for a wide variety of external agencies as well as Richmond HEI administrators, faculty, staff, and students Responds to ad hoc requests for data and analyses in a timely fashion Creates and maintains a timeline of all recurring internal and external reports and surveys for the three Richmond HEIs Contributes to the development, implementation, and management of a data warehouse, and business intelligence (BI) and visualization tools This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Education Bachelors Degree in Statistics, Mathematics, Economics, or Social or Education Research (required) Masters Degree in Higher Education, Statistics, or Computer Information Systems (preferred) Work Experience 3 years of data analysis or related experience in higher education setting (required) Skills Data Management Quantitative Data Qualitative Data Student information systems Data mining Data analysis Data visualization Business Intelligence Data analysis tools Reporting software Microsoft Excel Microsoft Access SQL IBM SPSS. Initiative Mentorship Survey research Working independently Organization Prioritize multiple projects Deadline management Communication skills Demonstrated ability to collaborate with diverse internal and external constituencies Bon Secours is an equal opportunity employer. As a Bon Secours associate, you're part of a Mission that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts Paid time off, parental and FMLA leave, shot- and long-term disability, backup care for children and elders Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: Nursing Education - Memorial - College of Nursing It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. , position is located in Richmond VA, Experience in a higher education setting Required Primary Function/General Purpose of Position The Senior Institutional Research (IR) Analyst is responsible for coordinating fundamental support that will assist Richmond Higher Education Institution (HEI) leaders in making data informed decisions. This position is responsible for providing and analyzing institutional data in relation to institutional assessment, effectiveness, key performance indicators, and other areas (programmatic and departmental) related to institutional effectiveness. This position is also responsible for all aspects of survey research, such as the design, collection, analysis, and suggested recommendations for action. Essential Job Functions * Provides subject matter expertise in advanced data management and statistical analysis, including extracting and using data from systems such as student information system (SIS), enterprise resource planning (ERP), and other allied third-party technology * Analyzes institutional data in relation to institutional assessment and effectiveness and key performance indicators * Oversees all aspects of survey research to include the design, collection, analysis, and dissemination of results related to institutional assessment and effectiveness at the three Richmond HEIs * Supports completion of internal and external reports and surveys for the Richmond HEIs, including recurring ones from census as well as from the SIS * Disseminates official results in a timely manner to appropriate internal and external agencies or audiences, including preparing reports, constructing presentations, and completing survey forms, interpreting institutional statistics for a wide variety of external agencies as well as Richmond HEI administrators, faculty, staff, and students * Responds to ad hoc requests for data and analyses in a timely fashion * Creates and maintains a timeline of all recurring internal and external reports and surveys for the three Richmond HEIs * Contributes to the development, implementation, and management of a data warehouse, and business intelligence (BI) and visualization tools This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Education Bachelors Degree in Statistics, Mathematics, Economics, or Social or Education Research (required) Masters Degree in Higher Education, Statistics, or Computer Information Systems (preferred) Work Experience 3 years of data analysis or related experience in higher education setting (required) Skills Data Management Quantitative Data Qualitative Data Student information systems Data mining Data analysis Data visualization Business Intelligence Data analysis tools Reporting software Microsoft Excel Microsoft Access SQL IBM SPSS. Initiative Mentorship Survey research Working independently Organization Prioritize multiple projects Deadline management Communication skills Demonstrated ability to collaborate with diverse internal and external constituencies As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being-personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer * Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) * Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts * Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders * Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************

UPMC is hiring a Senior Systems Analyst to join their ISD Revenue Cycles team. This opportunity offers opportunity for additional training and for career advancement within the department. If you have experience supporting the OnBase application and HL7, APPLY NOW!!! Fully Remote Opportunity: Must be able to work eastern standard time. Purpose: Under the general direction of the management team and senior staff, the Systems Analyst - Senior requires a proficient level of experienced analytical services, defining requirements, developing and/or maintaining computer applications/systems, and providing services to meet client IT and business needs. Responsibilities: + Supporting the new deployment of Hyland OnBase in an Epic hospital environment. + Documentation: Complete detail-oriented documentation for new and moderately complex processes. Responsible for the quality and validity of produced documents. Extract and document customer/business requirements and needs for use by enterprise architecture and engineering teams (network, system, and software). + Second and Third Level Support (Including Maintenance Activities): Independently triage and resolve Level 2 and Level 3 support issues. Act as a mentor to less experienced staff in resolution of Level 2 and Level 3 issues. Ability to handle problem management as appropriate. + Project Management: Take ownership of a project and have the ability to distribute tasks to team members and meet milestone completion. Update all project management and time tracking tools accordingly. + SDLC (System Development Life Cycle): Have a proficient understanding of multiple system/application development life cycles. + Data Confidentiality/Security: Maintain confidentiality of sensitive information at all times. + Data Quality: Maintain data quality at all times. + Vendor Relationships: Interact with vendors (technical issues, project initiatives) independently, as necessary. Ability to act as the point person for issue escalation. + Report Writing/Analysis: Write and analyze complex reports. Make modifications to complex reports. Mentor less experienced team members. Communicate with the business/act as business analyst. + End User Training: Ability to create training content. Facilitate more detailed user training sessions. Ability to train peers. + Process Improvement: Ability to manage process improvement efforts. Create and update processes, as necessary. Ability to independently recognize opportunity for process improvements. + Application Upgrades and Implementation: Identify new functionality and/or hardware requirements related to application upgrades and implementations. Creates test plans. Responsible for review and validation of functionality. Report back any problems. Create and/or manage cutover plans including downtime, etc. Responsible for evaluating impact and coordinating efforts across multiple platforms as necessary. + Communication: Responsible for demonstrating appropriate, clear, concise, and effective written and oral communications in all interactions to build relationships and accomplish day to day work and projects. + Interactions with Others: Successfully completes projects, tasks, and initiatives by embracing a team-first approach. Works in collaboration with team and offers feedback, where appropriate, to complete individual and group efforts. Shows the ability to adjust and be flexible to change by adapting approach when necessary. Mentors less experienced staff. + Self-Development: Responsible for continuous self-study, trainings, partnering with more senior members of team, and/or seeking out opportunities to broaden scope to stay up to date with industry and organizational trends. Seeks feedback from senior team members for development and effectively incorporates feedback into work and behaviors. + System Integration: May be responsible for coordination of tasks and resources related to system integration, validation of testing and implementation. + *Performs in accordance with system-wide competencies/behaviors. + *Performs other duties as assigned. + Typically has 5+ years' experience with modern technology and application support through education or practical experience. + Highly driven and self-motivated to exceed expectations. + Ability to work independently and in a team-based environment. + Demonstrates thorough understanding of information technology fundamental tools and concepts (SDLC) of one of the information technology professional disciplines and applies that understanding to make independent practical contributions to IT work within a UPMC department or function. + Completes on-going training on-the-job, through courses, self-study, certifications and/or advanced degrees to maintain and enhance technical and business capabilities. + Additionally, this position may be required to maintain a standby status as part of a rotation within the team. + This requires 24 hours per day, 7 days per week availability during the standby period. The frequency varies based upon the number of colleagues in the rotation. Top 3 Skills: + OnBase certified supporting the OnBase application + Technical skills including: HL7 integration knowledge, SQL query development solutions. + Knowledge of Microsoft IIS configuration for OnBase infrastructure. Preferred: + Someone who already has the experience with the suite of applications required to support the Hyland OnBase project long-term. + Experience leading and supporting Hyland OnBase projects in a hospital environment. + Knowledge and experience managing document conversions from clinical systems to OnBase + Current or Past UPMC employee or contractor Licensure, Certifications, and Clearances:Preferred Licensure:ACBT - Avaya CBTCXADMIN - AVST Cert CX AdminITIL - IT Infrastructure LibraryUPMC is an Equal Opportunity Employer/Disability/Veteran

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Summary: The Senior Systems Analyst will be responsible for the design, development, implementation of builds on special projects in Epic Cadence, Prelude and Grand Central Ideal candidate MUST HAVE PRIOR CERTIFICATION in as such Epic Cadence, Prelude, Grand Central and Welcome modules. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment in collaboration and partnership with architects, tech leads and engineers. Collaborates with end users to identify, analyze, and support ongoing needs while achieving Service Level Agreements (SLAs) relative to the supported applications. Leads in process improvement activities related to Application Management for enterprise applications includes (Epic, Workday, Kronos) and other major applications. Responsibilities And Duties: System Analysis and Design: Analyze and document current business processes and workflows. Identify system requirements and translate them into detailed specifications. Design and implement solutions to improve system efficiency and user experience. Application Support: Provide advanced support for (Epic, Workday, Kronos,) and other applications. Troubleshoot and resolve system issues in a timely manner. Coordinate with vendors and internal teams for system upgrades and patches. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Integration and Data Management: Ensure seamless integration between various healthcare applications. Manage data integrity and security across systems. Perform data analysis and generate reports as needed. Minimum Qualifications: Bachelor's Degree (Required) Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Extensive experience with Epic, Workday, and Kronos applications. Proven track record of managing complex projects and leading cross-functional teams. Experience with system integration and data migration projects. Previous experience in a leadership or supervisory role. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Liaison with managed service providers, vendors, operational leadership. Ability to work independently and as part of a team. Proficiency in project management tools and methodologies. Serve as the primary point of contact for customers, addressing inquiries and resolving issues promptly. DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in relevant technologies (e.g., Epic) Advanced degree (Master's or higher) in a related field is a plus. Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Revenue Cycle Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.

City/State Virginia Beach, VA Work Shift First (Days) Sentara is hiring for an Epic Healthy Planet Senior IT Specialty Analyst! ! We are seeking a highly skilled and motivated Epic Healthy Planet Sr. IT Specialty Analyst to join our IT team. This role is responsible for the design, build, implementation, and optimization of Epic's Healthy Planet application to support population health initiatives and value-based care strategies. The ideal candidate will have deep expertise in Epic Healthy Planet, strong analytical skills, and a passion for improving patient outcomes through data-driven solutions. Epic Healthy Plant Certification/Accreditation, with application build experience required. Key Responsibilities: * Lead the configuration and maintenance of Epic Healthy Planet tools, including Compass Rose, registries, care gaps, risk scores, and reporting dashboards. * Collaborate with clinical, operational, and technical teams to understand population health goals and translate them into Epic workflows. * Design and implement solutions that support care management, quality improvement, and risk stratification. * Serve as a subject matter expert for Healthy Planet and provide guidance on best practices and optimization opportunities. * Manage project timelines, deliverables, and stakeholder communications. * Conduct testing, validation, and troubleshooting of Epic functionality. * Provide training and support to end-users and analysts. * Stay current with Epic updates and industry trends in population health and value-based care. Preferred Skills: * Build experience with other Epic modules such as EpicCare Ambulatory, Reporting Workbench, SlicerDicer, * Familiarity with CMS quality programs, HEDIS measures, and risk adjustment. * Knowledge of SQL or other data query languages. Education * 5+ years of relevant experience with a degree (Required) * 7+ years of relevant experience without a degree (Required) * Experience in lieu of Bachelor's Degree Certification/Licensure * Epic Healthy Plant Certification/Accreditation (Required) Experience * Epic Healthy Plant Certification/Accreditation, with application build experience (Required). * Build experience with other Epic modules such as EpicCare Ambulatory, Reporting Workbench, SlicerDicer * Familiarity with CMS quality programs, HEDIS measures, and risk adjustment. * 5 to 7 years of relevant experience (Required) . We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$91,416.00-$152,380.80. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Benefits: Caring For Your Family and Your Career * Medical, Dental, Vision plans * Adoption, Fertility and Surrogacy Reimbursement up to $10,000 * Paid Time Off and Sick Leave * Paid Parental & Family Caregiver Leave * Emergency Backup Care * Long-Term, Short-Term Disability, and Critical Illness plans * Life Insurance * 401k/403B with Employer Match * Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education * Student Debt Pay Down - $10,000 * Reimbursement for certifications and free access to complete CEUs and professional development * Pet Insurance * Legal Resources Plan * Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

City/State Virginia Beach, VA Work Shift First (Days) Sentara is hiring for an Epic Healthy Planet Senior IT Specialty Analyst!This is a fully remote position!Overview We are seeking a highly skilled and motivated Epic Healthy Planet Sr. IT Specialty Analyst to join our IT team. This role is responsible for the design, build, implementation, and optimization of Epic's Healthy Planet application to support population health initiatives and value-based care strategies. The ideal candidate will have deep expertise in Epic Healthy Planet, strong analytical skills, and a passion for improving patient outcomes through data-driven solutions. Epic Healthy Plant Certification/Accreditation, with application build experience required. Key Responsibilities: Lead the configuration and maintenance of Epic Healthy Planet tools, including Compass Rose, registries, care gaps, risk scores, and reporting dashboards. Collaborate with clinical, operational, and technical teams to understand population health goals and translate them into Epic workflows. Design and implement solutions that support care management, quality improvement, and risk stratification. Serve as a subject matter expert for Healthy Planet and provide guidance on best practices and optimization opportunities. Manage project timelines, deliverables, and stakeholder communications. Conduct testing, validation, and troubleshooting of Epic functionality. Provide training and support to end-users and analysts. Stay current with Epic updates and industry trends in population health and value-based care. Preferred Skills: Build experience with other Epic modules such as EpicCare Ambulatory, Reporting Workbench, SlicerDicer, Familiarity with CMS quality programs, HEDIS measures, and risk adjustment. Knowledge of SQL or other data query languages. Education 5+ years of relevant experience with a degree (Required) 7+ years of relevant experience without a degree (Required) Experience in lieu of Bachelor's Degree Certification/Licensure Epic Healthy Plant Certification/Accreditation (Required) Experience Epic Healthy Plant Certification/Accreditation, with application build experience (Required). Build experience with other Epic modules such as EpicCare Ambulatory, Reporting Workbench, SlicerDicer Familiarity with CMS quality programs, HEDIS measures, and risk adjustment. 5 to 7 years of relevant experience (Required) . We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$91,416.00-$152,380.80. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.Benefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave • Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down - $10,000• Reimbursement for certifications and free access to complete CEUs and professional development• Pet Insurance • Legal Resources Plan• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

City/State Virginia Beach, VA Work Shift First (Days) Sentara is looking for an IT Specialty Analyst - Remote! Responsible for day-to-day support and optimization of software applications, including builds, upgrades, and system enhancements. Analyzes business / clinical needs, evaluate software releases and/or new products, and gives recommendations to optimize processes and decrease expenses. Possesses in-depth business / clinical and application knowledge and experience. Performs and documents workflow assessments to determine functional requirements for optimal utilization of applications. Develops system test plans and performs testing of software upgrades and patches. Maintains a record of test progress and test results. Responsible for problem, incident, and change management and service requests. Provides daily on-call support to the customer base for application-related issues. Works within a cross-functional team and with end-users to achieve application integration to meet business / clinical needs. Responsible for the communication of software issues, requirements, upgrades, and enhancements. Oversees smaller-sized projects or components of projects. Coordinates implementation or project planning around software application releases. Possesses a key certification(s) or other credential(s) which is determined central to the systems or applications supported. An Experienced Professional applies practical knowledge of job areas typically obtained through advanced education and work experience. Responsibilities typically include: * Works independently with general supervision. * Problems faced are difficult but typically not complex. * May influence others within the job area through explanation of facts, policies, and practices. Education * 3 years of relevant experience with a degree (Required) or * 5+ years of relevant experience without a degree (Required) * Experience in lieu of a Bachelor's Degree Certification/Licensure * EPIC Resolute Professional Billing Certificate (Required) Experience * Must have 3 to 5 years of relevant experience. . We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$80,204.80-$133,681.60. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Benefits: Caring For Your Family and Your Career * Medical, Dental, Vision plans * Adoption, Fertility and Surrogacy Reimbursement up to $10,000 * Paid Time Off and Sick Leave * Paid Parental & Family Caregiver Leave * Emergency Backup Care * Long-Term, Short-Term Disability, and Critical Illness plans * Life Insurance * 401k/403B with Employer Match * Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education * Student Debt Pay Down - $10,000 * Reimbursement for certifications and free access to complete CEUs and professional development * Pet Insurance * Legal Resources Plan * Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

City/State Virginia Beach, VA Work Shift First (Days) Sentara is looking for an IT Specialty Analyst - Remote!OverviewResponsible for day-to-day support and optimization of software applications, including builds, upgrades, and system enhancements. Analyzes business / clinical needs, evaluate software releases and/or new products, and gives recommendations to optimize processes and decrease expenses. Possesses in-depth business / clinical and application knowledge and experience. Performs and documents workflow assessments to determine functional requirements for optimal utilization of applications. Develops system test plans and performs testing of software upgrades and patches. Maintains a record of test progress and test results. Responsible for problem, incident, and change management and service requests. Provides daily on-call support to the customer base for application-related issues. Works within a cross-functional team and with end-users to achieve application integration to meet business / clinical needs. Responsible for the communication of software issues, requirements, upgrades, and enhancements. Oversees smaller-sized projects or components of projects. Coordinates implementation or project planning around software application releases.Possesses a key certification(s) or other credential(s) which is determined central to the systems or applications supported. An Experienced Professional applies practical knowledge of job areas typically obtained through advanced education and work experience.Responsibilities typically include:• Works independently with general supervision.• Problems faced are difficult but typically not complex.• May influence others within the job area through explanation of facts, policies, and practices.Education 3 years of relevant experience with a degree (Required) or 5+ years of relevant experience without a degree (Required) Experience in lieu of a Bachelor's Degree Certification/Licensure EPIC Resolute Professional Billing Certificate (Required) Experience Must have 3 to 5 years of relevant experience. . We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$80,204.80-$133,681.60. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.Benefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave • Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down - $10,000• Reimbursement for certifications and free access to complete CEUs and professional development• Pet Insurance • Legal Resources Plan• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Department: 10230 Advocate Aurora Health Corporate - Financial Planning: Ancillary Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Remote work Pay Range $40.30 - $60.45Major Responsibilities: Plans and prepares financial and statistical analyses for new programs, projects, and services. Plans, prepares, communicates, and monitors financial projections including but not limited to revenue and expense statements, balance sheets, cash flow statements, and key financial indicators. Thoroughly understands their inter-relatedness and quickly assesses the impact of change. Plans and develops detailed cost accounting standards and utilizes them in financial proformas and budgeting. In addition, performs variance analyses on these standards. Participates in the development and maintenance of procedural prices using appropriate costing methodologies and market analyses. Plans, prepares, communicates, and monitors operating and capital budgets. Plans, prepares, communicates, and monitors benchmarking activities. Acts as support for all areas of budgeting, finance, cost accounting, and reporting. Counsels and recommends corrective action as needed. Interprets and applies the rules, regulations, and payment mechanisms of government programs and managed care companies to financial activities. May assist in preparing and/or providing the necessary information to complete Medicare and Medicaid cost reports. May act as a liaison with the Business Office to assure consistency in billing and collections practices across departments and develops recommendations or resolves issues and/or problems. Licensure, Registration, and/or Certification Required: None Required. Education Required: Bachelor's Degree in Finance or related field. Experience Required: Typically requires 5 years of experience in finance and/or accounting. Knowledge, Skills & Abilities Required: Demonstrates strong initiatives and produces high quality results. Able to perform above tasks independently. Demonstrated advanced knowledge of financial analysis required. Experience using various computers/software systems including Word, Windows based mainframe, database spreadsheets, and generating reports from various databases. The ability to learn new applications and instruct others on their use is needed. A thorough understanding of the various rules and regulations of government programs and their related implications. Physical Requirements and Working Conditions: Must sit up to 50 percent of the workday. Must lift up to 10 lbs. frequently and up to 50 lbs. occasionally. Position requires some travel between affiliates and therefore there is exposure to road and weather hazards. Exposed to a normal office environment. Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Day (United States of America) Job Summary: The Senior Financial Analyst is responsible for providing management with the financial data, information, and analysis necessary to make their operational, investment, and tactical decisions. This analysis is both routine and ad hoc,. It involves interaction with employees at all organizational levels and across multiple disciplines. Routine responsibilities include month-end and year-end closing, journal entry preparation, monthly balance sheet and income statement analysis, consolidation, intercompany transactions and reconciliations, balance sheet account reconciliations and ensuring the accuracy of the financial statements in accordance with Generally Accepted Accounting Principles (GAAP) and in accordance with Wellstar Health System's policies and procedures. Core Responsibilities and Essential Functions: Financial Analysis, Reconciliation and Reporting Research, review and perform account analysis of assigned accounts to ensure accuracy of balances and monthly activity Follow up on account discrepancies and resolve in accordance with GAAP Reconcile assigned Balance Sheet and Income Statement accounts to source documents. Prepare reconciliation journal entries as needed Research accounting issues as necessary and report to management Interact and consult with departments to ensure that all entries are recorded and complete Compile and review financial reports and presentations as relevant Participate in the validation of new and existing reports Month-end and Year-end General Ledger Close Duties Compile and prepare month end journal entries for assigned areas to record activity, month end and year end reports and variance analysis Perform Balance Sheet account reconciliations, account analysis, research, accrual calculations and other related accounting documents/schedules. Prepare reporting packages for assigned functional areas Prepare consolidation and elimination entries Communicate with leadership related to financial close, issues and deliverables in a timely manner Other Duties as Assigned Prepare interim and year-end audit schedules Prepare/assist with interim reporting Prepare and update process documentation on a routine basis Cross-train with team members within department Responsible for performing special projects as assigned by management Other ad hoc reporting and duties, as assigned. Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct. Required Minimum Education: Bachelors Accounting or Bachelors Business Administration/Management or Bachelors Finance Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated.Additional License(s) and Certification(s): Required Minimum Experience: Minimum 5 years treasury, finance, accounting, preferably in healthcare. Required Required Minimum Skills: Detail oriented with above average analytical, organizational, interpersonal, project management, technical and computer skills. Must be able to communicate well with employees at all levels and across multiple disciplines. Must be able to manage multiple responsibilities/duties. Above average excel skills Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.