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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Downers Grove, IL | $33,596 | $16.15 |
| 2 | Woodland Park, CO | $33,050 | $15.89 |
| 3 | Ann Arbor, MI | $31,954 | $15.36 |
| 4 | Dunwoody, GA | $28,645 | $13.77 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $112,804 | $54 | - |
| 2 | Customer Service Senior Associate | $102,502 | $49 | - |
| 3 | Customs Consultant | $89,926 | $43 | - |
| 4 | Customer Account Executive | $81,496 | $39 | - |
| 5 | Service Consultant | $75,433 | $36 | - |
| 6 | Customer Relationship Specialist | $74,833 | $36 | - |
| 7 | Telesales Representative | $70,781 | $34 | - |
| 8 | Customer Liaison | $67,093 | $32 | - |
| 9 | Telephone Service Adviser | $66,030 | $32 | - |
| 10 | Customer Care Consultant | $65,379 | $31 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Mercom | $35,146 | $17 | - |
| 2 | Entre Computer Services | $34,568 | $17 | - |
| 3 | Alphanumeric | $33,796 | $16 | - |
| 4 | Remote Operations | $33,527 | $16 | - |
| 5 | Whalley Computer Associates | $33,420 | $16 | - |
| 6 | C4 Planning Solutions | $33,321 | $16 | - |
| 7 | ProTech Services Group | $33,289 | $16 | - |
| 8 | BankOnIT | $33,274 | $16 | - |
| 9 | NexOne | $33,269 | $16 | - |
| 10 | PC-Pros | $33,265 | $16 | - |
| 11 | NuAxis Innovations | $33,257 | $16 | - |
| 12 | Prime Technical Services | $33,255 | $16 | - |
| 13 | CorpInfo | $33,246 | $16 | - |
| 14 | Network Data Systems | $33,242 | $16 | - |
| 15 | Innovative Management & Technology Approaches | $33,237 | $16 | - |
| 16 | ASA Computers | $33,226 | $16 | - |
| 17 | SLAIT Consulting | $33,221 | $16 | - |
| 18 | Acuative | $33,172 | $16 | - |
| 19 | The Computer Merchant | $33,096 | $16 | - |
| 20 | Sullivan and Cogliano | $32,959 | $16 | - |