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Claims Representative jobs at Sentry - 32 jobs

  • Associate Claims Representative Liability-West

    Sentry Insurance 4.0company rating

    Claims representative job at Sentry

    Experienced claims professionals expand your growth at The General! Handle NSA claim investigations, liability decisions, and settlement negotiations for customers in the MTN/PST region This role will be filled following our hybrid work model at our Nashville, TN; Davenport, IA; Madison, WI; Stevens Point, WI; or El Paso, TX offices. This role is NOT available for remote work. What You'll Do As an Associate Claims Representative-Liability, you will have the opportunity to grow on your already solid claims foundation by conducting the following duties: Support customers with empathy and understanding, assisting them through difficult situations and effectively communicating the claims process, the ongoing claim status, and decisions, including the reasoning behind them. Verify coverage and reasonable payments by thoroughly reviewing the policy, reviewing accident details, and other pertinent information related to the claim. Investigative claims by taking and reviewing recorded statements from involved parties and witnesses, reviewing policy reports and other pertinent evidence Apply knowledge to evaluate claims exposure appropriately, establishing timely reserves. Comply with industry regulations, legal requirements, and internal company policies through thorough documentation of all decisions, correspondence, and discussions that occur throughout the life cycle of the claim. What it Takes Bachelor's degree or equivalent work experience Ability to obtain and maintain state specific property and casualty claims licensing as required Previous experience working with Auto Liability Claims strongly preferred Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge. Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge. Demonstrated experience handling moderately complex claims, or other equivalent experience. Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience. Demonstrated experience providing customer-driven solutions, support, or service. What You'll Receive At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you'll receive. Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday you'll work in office. As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office. 401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future. Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program. Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off. Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle. Well-being and Employee Assistance programs. Sentry Foundation gift matching program to encourage charitable giving. About Sentry We take great pride in making Forbes' list of America's Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction. Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we're one of the largest and financially strongest mutual insurance companies in the United States. We're rated A+ by A.M. Best, the industry's leading rating authority. Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth. Get ready to own your future at Sentry. Opportunities await! Talent Acquisition Specialist Shea Supa Equal Employment Opportunity Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
    $50k-57k yearly est. Auto-Apply 60d+ ago
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  • Multi Line Adjuster

    Geico 4.1company rating

    Providence, RI jobs

    At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Multi-line Adjuster - Rhode Island. *Starting pay rate varies based upon position and location. Ask your Recruiter for details! ** Position will be 50% working in the field and 50% working from home ** We are looking for a highly motivated and service-oriented individual to join our Multi-line Damage team as a Multi-line Adjuster! As an ambassador for GEICO's renowned customer service, you will work in a dynamic environment that may include repair shops, salvage yards, and customer's homes. You will be responsible for inspecting damage, estimating cost of repairs, negotiating settlements, issuing payments, and providing excellent customer service. This position primarily will include servicing vessels, motorcycles, RV and other specialty claims. Qualifications & Skills: Valid driver's license (must meet company underwriting guidelines for at least the past 3 consecutive years) and the ability to maintain applicable state and federal certifications and permits Must attain and maintain the required licenses issued by state insurance departments Willingness to be flexible with primary work location Solid computer, mechanical aptitude, and multi-tasking skills Effective attention to detail and decision-making skills Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities Minimum of high school diploma or equivalent, college degree or currently pursuing preferred Requirements: Experience appraising Vessels - 2 years minimum Preferred experience appraising motorcycles and RV's Strong Customer Service skills - Ability to interact with customers and repair facilities Must be able to obtain/qualify for Rhode Island all line adjusters license Annual Salary $32.05 - $57.49 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
    $32.1-57.5 hourly Auto-Apply 60d ago
  • Multi Line Adjuster

    Geico Insurance 4.1company rating

    Providence, RI jobs

    At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Multi-line Adjuster - Rhode Island. * Starting pay rate varies based upon position and location. Ask your Recruiter for details! Position will be 50% working in the field and 50% working from home We are looking for a highly motivated and service-oriented individual to join our Multi-line Damage team as a Multi-line Adjuster! As an ambassador for GEICO's renowned customer service, you will work in a dynamic environment that may include repair shops, salvage yards, and customer's homes. You will be responsible for inspecting damage, estimating cost of repairs, negotiating settlements, issuing payments, and providing excellent customer service. This position primarily will include servicing vessels, motorcycles, RV and other specialty claims. Qualifications & Skills: Valid driver's license (must meet company underwriting guidelines for at least the past 3 consecutive years) and the ability to maintain applicable state and federal certifications and permits Must attain and maintain the required licenses issued by state insurance departments Willingness to be flexible with primary work location Solid computer, mechanical aptitude, and multi-tasking skills Effective attention to detail and decision-making skills Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities Minimum of high school diploma or equivalent, college degree or currently pursuing preferred Requirements: Experience appraising Vessels - 2 years minimum Preferred experience appraising motorcycles and RV's Strong Customer Service skills - Ability to interact with customers and repair facilities Must be able to obtain/qualify for Rhode Island all line adjusters license Annual Salary $32.05 - $57.49 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. * Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. * Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. * Access to additional benefits like mental healthcare as well as fertility and adoption assistance. * Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
    $32.1-57.5 hourly Auto-Apply 59d ago
  • Sr Claim Examiner- WC

    Crawford 4.7company rating

    New Orleans, LA jobs

    📢 We're Hiring: Senior Claims Examiner - Workers Compensation 💻 Work From Home 🧘 Excellent Crawford Benefits that Empower Financial, Physical, and Mental wellness 🎯 Great Bonus Opportunity 🤝 Generous Employee Referral Bonus program 🛍️ Access to Multiple Employee Discounts 💼 We're looking for a Senior Claims Examiner - WC with a passion for claims management to join our team! 📘 Licensing is required 🏅 Proven experience managing Multi‑jurisdictions Workers Compensation claims! What You'll Do: 🔍 Investigate and settle advanced, large-loss, and complex claims promptly and equitably under minimal supervision, while managing moderate-to-difficult claims within established authority. 📄 Review coverages, determine liability and compensability, gather essential information, arrange property damage appraisals, and settle claims using best practices. 📊 Evaluate and set reserves, assist with litigation preparation, and contribute to team success by conducting training and mentoring new hires. 🌍 This is an exciting opportunity to join a global leader in claims management and make a meaningful impact through your expertise. Bachelor's degree or equivalent experience required. Industry designations preferred but not required (IIA, AIC, AEI and/or CPCU).. Technical claims investigations/settling experience with 4-8 years experience in Claims or similar organization. Ability to work independently while assimilating various technical subjects.. Strong written and oral communication, negotiation and presentation skills. Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects. Effective advanced interpersonal skills to effectively interact with all levels of internal and external clients. Workers Compensation (WC) Adjuster License required according to jurisdictional requirements #LI-EM3 Interprets and makes decisions using independent judgment on more complex and unusual policy coverages and determines if coverages apply to claims submitted. Manages all aspects of investigative activity on complex claims. Directs the discovery and litigation strategy with legal counsel. Analyzes claims activity and prepares reports for clients/carriers and management. Establish reserves, using independent judgment and expertise and authorizes payments within scope of authority, settling claims in the most cost effective manner and ensuring timely issuance of disbursements. Settles claims promptly and equitably and issues company drafts in payments for claims within authority limits. Develops subrogation and third party recovery potential and follows reclaim procedures. Analyzes claims activities and prepares reports for clients, carriers and/or management. Participates in claim reviews.
    $40k-59k yearly est. Auto-Apply 4d ago
  • Sr Claim Examiner-Liability

    Crawford 4.7company rating

    New Orleans, LA jobs

    📢 We're Hiring: Senior Claims Examiner - Liability 💻 Work From Home 🧘 Excellent Crawford Benefits that Empower Financial, Physical, and Mental Wellness 🎯 Great Bonus Opportunity 🤝 Generous Employee Referral Bonus Program 🛍️ Access to Multiple Employee Discounts We're looking for a Senior Claims Examiner - Liability with a passion for claims management to join our team! 📘 NY Licensing is a requirement. 💼 Proven expertise in managing complex liability claims. 📝 In this position, you will investigate and settle advanced, large-loss, complex claims promptly and equitably under minimal supervision. You will work within established authority on moderate‑to‑difficult claims, review coverages, determine liability and compensability, secure information, arrange property damage appraisals, and settle claims utilizing claims best practices. You will evaluate and set reserves using independent judgment, assist supervisors and defense attorneys in preparing cases for litigation, and conduct training while mentoring new hires. This is an exciting opportunity to join a global leader in claims management and make a meaningful impact through your expertise. Bachelor's degree or equivalent experience required. Technical claims investigations/settling experience with 4-8 years experience in Claims or similar organization. Ability to work independently while assimilating various technical subjects.. Strong written and oral communication, negotiation and presentation skills. Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects. Effective advanced interpersonal skills to effectively interact with all levels of internal and external clients. Industry Designations: Preferred: IIA, AIC, AEI, and/or CPCU. License Requirements: Per State or Jurisdictional requirements. #LI-EM3 Interprets and makes decisions using independent judgment on more complex and unusual policy coverages and determines if coverages apply to claims submitted. Manages all aspects of investigative activity on complex claims. Directs the discovery and litigation strategy with legal counsel. Establish reserves, using independent judgment and expertise and authorizes payments within scope of authority, settling claims in the most cost effective manner and ensuring timely issuance of disbursements. Settles claims promptly and equitably and issues company drafts in payments for claims within authority limits. Develops subrogation and third party recovery potential and follows reclaim procedures. Analyzes claims activities and prepares reports for clients, carriers and/or management. Participates in claim reviews.
    $40k-59k yearly est. Auto-Apply 26d ago
  • Sr Claim Examiner-Liability

    Crawford 4.7company rating

    New Orleans, LA jobs

    📢 We're Hiring: Senior Claims Examiner - Liability 💻 Work From Home 🧘 Excellent Crawford Benefits that Empower Financial, Physical, and Mental wellness 🎯 Great Bonus Opportunity 🤝 Generous Employee Referral Bonus Program 🛍️ Access to Multiple Employee Discounts We're looking for a Senior Claims Examiner - Liability with a passion for claims management to join our team! 📘 Licensing is a requirement. 🏅 Proven expertise in managing complex liability claims. 📝 What You'll Do: 🔎 Investigate and settle advanced, large‑loss, and complex claims promptly and equitably under minimal supervision, while working within established authority on moderate‑to‑difficult claims. 📄 Review coverages, determine liability and compensability, secure information, arrange property damage appraisals, and settle claims utilizing claims best practices. 📊 Evaluate and set reserves using independent judgment, assist supervisors and defense attorneys in preparing cases for litigation, and support team development by conducting training and mentoring new hires. 🌍This is an exciting opportunity to join a global leader in claims management and make a meaningful impact through your expertise. Responsibilities Interprets and makes decisions using independent judgment on more complex and unusual policy coverages and determines if coverages apply to claims submitted. Manages all aspects of investigative activity on complex claims. Directs the discovery and litigation strategy with legal counsel. Establish reserves, using independent judgment and expertise and authorizes payments within scope of authority, settling claims in the most cost effective manner and ensuring timely issuance of disbursements. Settles claims promptly and equitably and issues company drafts in payments for claims within authority limits. Develops subrogation and third party recovery potential and follows reclaim procedures. Analyzes claims activities and prepares reports for clients, carriers and/or management. Participates in claim reviews. Qualifications Bachelor's degree or equivalent experience required. Technical claims investigations/settling experience with 4-8 years experience in Claims or similar organization. Ability to work independently while assimilating various technical subjects.. Strong written and oral communication, negotiation and presentation skills. Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects. Effective advanced interpersonal skills to effectively interact with all levels of internal and external clients. Industry Designations: Preferred: IIA, AIC, AEI, and/or CPCU. License Requirements: Per State or Jurisdictional requirements. #LI-EM3
    $40k-59k yearly est. Auto-Apply 3d ago
  • Sr Claim Examiner- WC

    Crawford & Company 4.7company rating

    New Orleans, LA jobs

    We're Hiring: Senior Claims Examiner - Workers Compensation Work From Home Excellent Crawford Benefits that Empower Financial, Physical, and Mental wellness Great Bonus Opportunity Generous Employee Referral Bonus program ️ Access to Multiple Employee Discounts We're looking for a Senior Claims Examiner - WC with a passion for claims management to join our team! Licensing is required Proven experience managing Multi‑jurisdictions Workers Compensation claims! What You'll Do: Investigate and settle advanced, large-loss, and complex claims promptly and equitably under minimal supervision, while managing moderate-to-difficult claims within established authority. Review coverages, determine liability and compensability, gather essential information, arrange property damage appraisals, and settle claims using best practices. Evaluate and set reserves, assist with litigation preparation, and contribute to team success by conducting training and mentoring new hires. This is an exciting opportunity to join a global leader in claims management and make a meaningful impact through your expertise.
    $40k-59k yearly est. Auto-Apply 4d ago
  • Sr Claim Examiner-Liability

    Crawford & Company 4.7company rating

    New Orleans, LA jobs

    We're Hiring: Senior Claims Examiner - Liability Work From Home Excellent Crawford Benefits that Empower Financial, Physical, and Mental wellness Great Bonus Opportunity Generous Employee Referral Bonus Program ️ Access to Multiple Employee Discounts We're looking for a Senior Claims Examiner - Liability with a passion for claims management to join our team! Licensing is a requirement. Proven expertise in managing complex liability claims. What You'll Do: Investigate and settle advanced, large‑loss, and complex claims promptly and equitably under minimal supervision, while working within established authority on moderate‑to‑difficult claims. Review coverages, determine liability and compensability, secure information, arrange property damage appraisals, and settle claims utilizing claims best practices. Evaluate and set reserves using independent judgment, assist supervisors and defense attorneys in preparing cases for litigation, and support team development by conducting training and mentoring new hires. This is an exciting opportunity to join a global leader in claims management and make a meaningful impact through your expertise.
    $40k-59k yearly est. Auto-Apply 4d ago
  • Sr Claim Examiner-Liability

    Crawford & Company 4.7company rating

    New Orleans, LA jobs

    We're Hiring: Senior Claims Examiner - Liability Work From Home Excellent Crawford Benefits that Empower Financial, Physical, and Mental wellness Great Bonus Opportunity Generous Employee Referral Bonus Program ️ Access to Multiple Employee Discounts We're looking for a Senior Claims Examiner - Liability with a passion for claims management to join our team! Licensing is a requirement. Proven expertise in managing complex liability claims. What You'll Do: Investigate and settle advanced, large-loss, and complex claims promptly and equitably under minimal supervision, while working within established authority on moderate-to-difficult claims. Review coverages, determine liability and compensability, secure information, arrange property damage appraisals, and settle claims utilizing claims best practices. Evaluate and set reserves using independent judgment, assist supervisors and defense attorneys in preparing cases for litigation, and support team development by conducting training and mentoring new hires. This is an exciting opportunity to join a global leader in claims management and make a meaningful impact through your expertise. Bachelor's degree or equivalent experience required. Technical claims investigations/settling experience with 4-8 years experience in Claims or similar organization. Ability to work independently while assimilating various technical subjects.. Strong written and oral communication, negotiation and presentation skills. Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects. Effective advanced interpersonal skills to effectively interact with all levels of internal and external clients. Industry Designations: Preferred: IIA, AIC, AEI, and/or CPCU. License Requirements: Per State or Jurisdictional requirements. #LI-EM3 Interprets and makes decisions using independent judgment on more complex and unusual policy coverages and determines if coverages apply to claims submitted. Manages all aspects of investigative activity on complex claims. Directs the discovery and litigation strategy with legal counsel. Establish reserves, using independent judgment and expertise and authorizes payments within scope of authority, settling claims in the most cost effective manner and ensuring timely issuance of disbursements. Settles claims promptly and equitably and issues company drafts in payments for claims within authority limits. Develops subrogation and third party recovery potential and follows reclaim procedures. Analyzes claims activities and prepares reports for clients, carriers and/or management. Participates in claim reviews.
    $40k-59k yearly est. 3d ago
  • Sr Claim Examiner- WC

    Crawford & Company 4.7company rating

    New Orleans, LA jobs

    We're Hiring: Senior Claims Examiner - Workers Compensation Work From Home Excellent Crawford Benefits that Empower Financial, Physical, and Mental wellness Great Bonus Opportunity Generous Employee Referral Bonus program ️ Access to Multiple Employee Discounts We're looking for a Senior Claims Examiner - WC with a passion for claims management to join our team! Licensing is required Proven experience managing Multi-jurisdictions Workers Compensation claims! What You'll Do: Investigate and settle advanced, large-loss, and complex claims promptly and equitably under minimal supervision, while managing moderate-to-difficult claims within established authority. Review coverages, determine liability and compensability, gather essential information, arrange property damage appraisals, and settle claims using best practices. Evaluate and set reserves, assist with litigation preparation, and contribute to team success by conducting training and mentoring new hires. This is an exciting opportunity to join a global leader in claims management and make a meaningful impact through your expertise. Bachelor's degree or equivalent experience required. Industry designations preferred but not required (IIA, AIC, AEI and/or CPCU).. Technical claims investigations/settling experience with 4-8 years experience in Claims or similar organization. Ability to work independently while assimilating various technical subjects.. Strong written and oral communication, negotiation and presentation skills. Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects. Effective advanced interpersonal skills to effectively interact with all levels of internal and external clients. Workers Compensation (WC) Adjuster License required according to jurisdictional requirements #LI-EM3 Interprets and makes decisions using independent judgment on more complex and unusual policy coverages and determines if coverages apply to claims submitted. Manages all aspects of investigative activity on complex claims. Directs the discovery and litigation strategy with legal counsel. Analyzes claims activity and prepares reports for clients/carriers and management. Establish reserves, using independent judgment and expertise and authorizes payments within scope of authority, settling claims in the most cost effective manner and ensuring timely issuance of disbursements. Settles claims promptly and equitably and issues company drafts in payments for claims within authority limits. Develops subrogation and third party recovery potential and follows reclaim procedures. Analyzes claims activities and prepares reports for clients, carriers and/or management. Participates in claim reviews.
    $40k-59k yearly est. 3d ago
  • Associate Claims Representative, Field -North Shore, MA

    Plymouth Rock 4.7company rating

    Boston, MA jobs

    In this role you will be handling the field adjustment and management of homeowners property claims over North Shore, MA (Wakefield, Methuen, Somerville) The Associate Field Claims Representative is responsible for investigating and evaluating homeowners claims by conducting on-site inspections at insured locations. This role requires daily travel to policyholders' homes to assess damages, gather documentation, and determine coverage in accordance with company guidelines. While the exact radius of travel will vary, we expect you to be able to travel one to two hours from home on a daily basis. Responsibilities: * Conducting accurate coverage analysis and damage assessments to ensure prompt payment of claims in accordance with quality standards * Proactive communication, and setting accurate claims length expectations * Writing estimates for covered damage, provide customers scope of loss and cost of repairs * Assign, direct and oversee vendors conducting mitigation and/or inspection during the adjustment of homeowners' property claim * Identify subrogation potential and liability exposures * Establish timely and appropriate claim reserves in accordance with claim standards * Adjusting homeowner's property claims in all states in which Plymouth Rock writes business. * Appropriately represent the company by executing a high level of service and maintaining professionalism at all times Qualifications: * Excellent oral and written communications skills * Ability to multitask and adapt to changes quickly * Capability to identify and address customer's needs to ensure an outstanding experience on every interaction * Capacity to work in a fast pace supporting the rapid growth of our customer base * Be a self-motivated individual to meet & exceed goals * Proficient in the use of Microsoft Office * Minimum of 1 -3 years overall work experience preferred * Have obtained/working towards a college degree or equivalent work experience * Ability to obtain licensure in applicable states if required and complete CE credit/classes where necessary * Ability to carry up to 25lbs and conduct roof inspections on homes * Valid Driver's License and proficient driving record * Bachelor's Degree from an accredited four-year college or university is preferred Perks and Benefits: * 4 weeks accrued paid time off + 9 paid national holidays per year * Tuition Reimbursement Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision) Robust health and wellness program and fitness reimbursements * Auto and home insurance discounts * Matching gift opportunities * Annual 401(k) Employer Contribution (up to 7.5% of your base salary) * Various Paid Family leave options including Paid Parental Leave * Resources to promote Professional Development (LinkedIn Learning and licensure assistance) * Remote work equipment Salary Range: $47,000 - $63,000 a year. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of "A-/Excellent" #LI-SM1
    $47k-63k yearly Auto-Apply 35d ago
  • Claims Adjuster, F&I GAP

    Zurich Na 4.8company rating

    Topeka, KS jobs

    129967 Zurich is looking for a Claims Adjuster, F&I GAP to work with the F&I CLAIMS - GAP team. In this role you will investigate, evaluate and conclude low exposure, low complexity personal or commercial line claims by following established protocols to ensure that claims are handled in the most effective, efficient way while delivering a customer-centric claims service. Responsibilities: + Capture and update claims data/information in compliance with best practices for low complexity, low exposure personal or commercial line claims. + Confirm policy existence by identifying coverage on low complexity claims. + Investigate and adjudicate claims within company guidelines and all state regulatory requirement related to Guaranteed Asset Protection policies. + Follow established claims handling procedures for low complexity, low exposure personal or commercial line claims to ensure consistency and quality in claims services. + Review and understand financial loan documents. + Collect data and document in established system to facilitate the accurate assessment and value of claims. + Excellent customer service skills as well as written and verbal communication skills. + Ability to field calls regarding the Guaranteed Asset Protection policies ( **coverage after a total loss claim** ), claims outcome and resolve customer inquiries and concerns, by communicating information, responding to inquiries and following customer protocols. + Ability to use and understand programs associated with auto valuation including CCC, ISO, JD Power, Kelley Blue Book and other adjusting tools. + Identify and resolve problems by referring to policies, procedures, and standards to ensure consistency and quality of solutions. + Determine when to solicit input from more senior colleagues or managers for more complex issues, to ensure quality and promote continuous learning. + Maintain professional and technical knowledge by participating in educational opportunities, staying current with industry trends, establishing personal networks, and participating in professional societies. + Contribute to the team effort by accomplishing related results and participating on projects as needed. + Provide feedback and recommendations for improvement of processes and systems. Required: + Bachelors Degree and no prior years of experience required in the Customer Service area. OR + High School Diploma or Equivalent and no prior years of experience in the Customer Service area. OR + Zurich Certified Insurance Apprentice including an Associate Degree and no prior years of experience in the Customer Service area. OR + For Intermediate Apprenticeship Positions Only: Associate Degree in Business Administration of rising Junior with two years of coursework in Business Administration and no prior years of experience in the Customer Service area. Contingent on admittance into University of Arizona Global Campus Bachelor of Business Administration program AND + Microsoft Office experience + Leadership experience Preferred: + Computer literate with experience working with Microsoft programs such as Outlook, Word, and Excel. + Geographic flexibility + Analytical skills + Prioritization and multi-tasking skills + Strong verbal and written communication skills + Experience working in a team environment and collaborating across work groups. Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us. The pay range shown is a national average and may vary by location. The proposed hourly rate for this position is $22.02 - $25.50, with short-term incentive bonus eligibility set at 5%. We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here .] **Why Zurich?** At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500 . Join us for a brighter future-for yourself and our customers. Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets. Zurich complies with 18 U.S. Code § 1033. **Please note:** Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal. Location(s): AM - Kansas Virtual Office, AM - Missouri Virtual Office Remote Working: Yes Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-MM1 #LI-REMOTE EOE Disability / Veterans
    $22-25.5 hourly 5d ago
  • Sr Claim Examiner-WC (CA)

    Crawford 4.7company rating

    Remote

    📢 We're Hiring: Senior Claims Examiner - Workers Compensation (California) 💻 Work From Home 💰 Salary: $52,309.37 - $95,657.13 / Annually 🧘 Excellent Crawford Benefits that Empower Financial, Physical, and Mental wellness 🎯 Great Bonus Opportunity 🤝 Generous Employee Referral Bonus program 🛍️ Access to Multiple Employee Discounts This is an exciting opportunity to join a global leader in claims management and make a meaningful impact through your expertise. We're looking for a Senior Claims Examiner - WC with a passion for claims management to join our team! 📘 SIP certification is required 🏅 Proven experience managing California Workers Compensation claim! 📝 In this position, you will investigate and settle advanced, large-loss, and complex claims promptly and equitably under minimal supervision. You will work within established authority on moderate-to-difficult claims, reviewing coverages, determining liability and compensability, securing statements and other essential information, and settling claims using claims best practices. You will also evaluate and set reserves using independent judgment, assist supervisors and defense attorneys in preparing cases for litigation, and support team development by conducting training and mentoring new hires. Bachelor's degree or equivalent experience required. Technical claims investigations/settling experience with 4-8 years experience in Claims or similar organization. Ability to work independently while assimilating various technical subjects.. Strong written and oral communication, negotiation and presentation skills. Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects. Effective advanced interpersonal skills to effectively interact with all levels of internal and external clients. Industry Designations: Preferred: IIA, AIC, AEI, and/or CPCU. License Requirements: Per State or Jurisdictional requirements. Workers Compensation (WC) Adjuster License required according to jurisdictional requirements #LI-EM3 Interprets and makes decisions using independent judgment on more complex and unusual policy coverages and determines if coverages apply to claims submitted. Manages all aspects of investigative activity on complex claims. Directs the discovery and litigation strategy with legal counsel. Analyzes claims activity and prepares reports for clients/carriers and management. Establish reserves, using independent judgment and expertise and authorizes payments within scope of authority, settling claims in the most cost effective manner and ensuring timely issuance of disbursements. Settles claims promptly and equitably and issues company drafts in payments for claims within authority limits. Develops subrogation and third party recovery potential and follows reclaim procedures. Analyzes claims activities and prepares reports for clients, carriers and/or management. Participates in claim reviews.
    $52.3k-95.7k yearly Auto-Apply 31d ago
  • Sr Claim Examiner- WC

    Crawford 4.7company rating

    Remote

    Investigate and settle advanced, large loss, complex claims promptly and equitably under minimal supervision. Works within established authority on moderate-to-difficult claims. Reviews coverages, determines liability and compensability, secures information, arranges property damage appraisals and settles claims utilizing claims best practices. Evaluates and sets reserves using independent judgment. Assists supervisor and company attorneys in preparing cases for litigations. Conducts training and mentors new hires. Bachelor's degree or equivalent experience required. Industry designations preferred but not required (IIA, AIC, AEI and/or CPCU).. Technical claims investigations/settling experience with 4-8 years experience in Claims or similar organization. Ability to work independently while assimilating various technical subjects.. Strong written and oral communication, negotiation and presentation skills. Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects. Effective advanced interpersonal skills to effectively interact with all levels of internal and external clients. Workers Compensation (WC) Adjuster License required according to jurisdictional requirements Interprets and makes decisions using independent judgment on more complex and unusual policy coverages and determines if coverages apply to claims submitted. Manages all aspects of investigative activity on complex claims. Directs the discovery and litigation strategy with legal counsel. Analyzes claims activity and prepares reports for clients/carriers and management. Establish reserves, using independent judgment and expertise and authorizes payments within scope of authority, settling claims in the most cost effective manner and ensuring timely issuance of disbursements. Settles claims promptly and equitably and issues company drafts in payments for claims within authority limits. Develops subrogation and third party recovery potential and follows reclaim procedures. Analyzes claims activities and prepares reports for clients, carriers and/or management. Participates in claim reviews.
    $56k-84k yearly est. Auto-Apply 2d ago
  • Regional Liability Adjuster-Major Case Unit

    Hanover Insurance Group, Inc. 4.9company rating

    New York, NY jobs

    Our major case unit is currently seeking a Regional Liability Adjuster to join our growing team. This is a remote position. Fully responsible for the investigation, evaluation, negotiation, and resolution of claims which are the most complex in coverage and represent the company's largest damage exposures. The claims could originate anywhere in the country. Claims include but will not be limited to commercial auto, general liability (including bodily injury/property damage/personal and advertising injury), product liability, and liquor liability. May also work indirectly with various TPA (third party administrators) as needs arise. This is a full time/exempt role. IN THIS ROLE YOU WILL: Must possess or secure and maintain appropriate state adjuster license(s) and continuing education credits. Works with high authority limits on assignments reflecting a very high degree of technical complexity and coordination. Possesses a high and extensive level of technical knowledge and skills including product and industry. Negotiate settlements, mitigate losses, and control expenses on our company's largest losses. Maintain a high level of communication with leadership. Responsible to provide consultation and participation in the development of large claim strategies handled by both independent and staff adjusters. May co-adjust cases to facilitate learning and to impact file. Recognized as the company consultant in a field providing technical guidance, assistance, and training to lower level associates May have regional, zone or companywide scope. WHAT YOU NEED TO APPLY: Typically has 8-10 years professional experience Bachelor's degree or equivalent experience. Higher level degree may be desired Dedicated to meeting the expectations and requirements of internal and external customers Makes decisions in an informed, confident and timely manner Maintains constructive working relationships despite differing perspectives Strong organizational and time management skills Ability to negotiate skillfully in difficult situations with both internal and external groups Demonstrates ability to win concessions without damaging relationships. Demonstrates strong written and verbal communication skills. Promotes and facilitates free and open communication. Understanding of applicable statutes, regulations and case law Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner. Easily adapts to new or different changing situations, requirements or priorities. Cultivates an environment of teamwork and collaboration Operates with latitude for un-reviewed action or decision. Computer experience (MS Office, excels, word, etc.) Proficient using Claims systems (i.e. CSS, PMS, etc.) Physical demands & work environment: Ability to use a personal computer and other standard office equipment Ability to travel as necessary. Ability to sit and/or stand for extended periods
    $50k-71k yearly est. 5d ago
  • Regional Liability Adjuster-Major Case Unit

    Hanover Insurance Group, Inc. 4.9company rating

    Texas jobs

    Our major case unit is currently seeking a Regional Liability Adjuster to join our growing team. This is a remote position. Fully responsible for the investigation, evaluation, negotiation, and resolution of claims which are the most complex in coverage and represent the company's largest damage exposures. The claims could originate anywhere in the country. Claims include but will not be limited to commercial auto, general liability (including bodily injury/property damage/personal and advertising injury), product liability, and liquor liability. May also work indirectly with various TPA (third party administrators) as needs arise. This is a full time/exempt role. IN THIS ROLE YOU WILL: Must possess or secure and maintain appropriate state adjuster license(s) and continuing education credits. Works with high authority limits on assignments reflecting a very high degree of technical complexity and coordination. Possesses a high and extensive level of technical knowledge and skills including product and industry. Negotiate settlements, mitigate losses, and control expenses on our company's largest losses. Maintain a high level of communication with leadership. Responsible to provide consultation and participation in the development of large claim strategies handled by both independent and staff adjusters. May co-adjust cases to facilitate learning and to impact file. Recognized as the company consultant in a field providing technical guidance, assistance, and training to lower level associates May have regional, zone or companywide scope. WHAT YOU NEED TO APPLY: Typically has 8-10 years professional experience Bachelor's degree or equivalent experience. Higher level degree may be desired Dedicated to meeting the expectations and requirements of internal and external customers Makes decisions in an informed, confident and timely manner Maintains constructive working relationships despite differing perspectives Strong organizational and time management skills Ability to negotiate skillfully in difficult situations with both internal and external groups Demonstrates ability to win concessions without damaging relationships. Demonstrates strong written and verbal communication skills. Promotes and facilitates free and open communication. Understanding of applicable statutes, regulations and case law Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner. Easily adapts to new or different changing situations, requirements or priorities. Cultivates an environment of teamwork and collaboration Operates with latitude for un-reviewed action or decision. Computer experience (MS Office, excels, word, etc.) Proficient using Claims systems (i.e. CSS, PMS, etc.) Physical demands & work environment: Ability to use a personal computer and other standard office equipment Ability to travel as necessary. Ability to sit and/or stand for extended periods
    $47k-60k yearly est. 53d ago
  • Claims Specialist- Liab

    Crawford 4.7company rating

    Remote

    Administers and resolves non-complex short term claims of low monetary amounts, including Fast Track and Incident Only claims. Documents and monitors open case inventory to ensure proper/timely closing and billing of files. Makes decisions on claims within delegated limited authority. College degree or the equivalent education and experience. Knowledge of claims and familiarity with claims terminology gained through industry experience and/or through specialized courses of study (Associate in Claim designation, etc). Demonstrates a thorough working knowledge of claim processing and claim policies and procedures. Demonstrates an understanding of basic medical terminology and appropriate medical tests for claimed conditions Demonstrates effective and diplomatic oral and written communication skills. Demonstrates a customer-focused approach including the ability to identify and understand customer needs, and interacts effectively with others. Must have or secure and maintain the appropriate license(s) as required by the state(s) at the adjuster/supervisory/management level. Must possess a valid driver's license. Must complete continuing education requirements as outlined by Crawford Educational Services. Additional courses may be required by jurisdiction for maintenance of license. Conducts investigations of claims to confirm coverage and to determine liability, compensability, and damages. Works closely with claimants, witnesses and members of the medical profession and other persons pertinent to the investigation and processing of claims. Verifies policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves within designed authority, as necessary, during the processing of the claim. Identifies applicable wage loss expenses and wage exposures. Documents receipt and contents of claim documents including medical reports, police reports etc. Interacts frequently with claimant to understand nature and extent of injury and medical conditions. Reviews and handles other correspondence within authority including material from the team members, and/or clients. Approves payments within scope of payment authority Evaluate claims for potential fraud issues, loss control and recovery in accordance with insurance policy contracts, medical bill coding rules and state regulations. Keep Team Manager informed verbally and in writing of activities and problems within assigned area of responsibility; refer matters beyond limits of authority and expertise to Team Manager for direction. With the team managers' guidance, provides input on the completion of status reports, initiate's activity checks and/or widow's statement of dependency forms. Completes all reporting forms and file documentation. Adheres to client and carrier guidelines and prepares written updates for supervisor to review. Develops subrogation/third party recovery potential and follows recovery procedures Participates in claim reviews as applicable. Performs other related duties as required or requested.
    $42k-65k yearly est. Auto-Apply 18d ago
  • Multi Line Adjuster

    Geico Insurance 4.1company rating

    New Bedford, MA jobs

    At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Multi-line Adjuster - Rhode Island. * Starting pay rate varies based upon position and location. Ask your Recruiter for details! Position will be 50% working in the field and 50% working from home We are looking for a highly motivated and service-oriented individual to join our Multi-line Damage team as a Multi-line Adjuster! As an ambassador for GEICO's renowned customer service, you will work in a dynamic environment that may include repair shops, salvage yards, and customer's homes. You will be responsible for inspecting damage, estimating cost of repairs, negotiating settlements, issuing payments, and providing excellent customer service. This position primarily will include servicing vessels, motorcycles, RV and other specialty claims. Qualifications & Skills: Valid driver's license (must meet company underwriting guidelines for at least the past 3 consecutive years) and the ability to maintain applicable state and federal certifications and permits Must attain and maintain the required licenses issued by state insurance departments Willingness to be flexible with primary work location Solid computer, mechanical aptitude, and multi-tasking skills Effective attention to detail and decision-making skills Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities Minimum of high school diploma or equivalent, college degree or currently pursuing preferred Requirements: Experience appraising Vessels - 2 years minimum Preferred experience appraising motorcycles and RV's Strong Customer Service skills - Ability to interact with customers and repair facilities Must be able to obtain/qualify for Rhode Island all line adjusters license Annual Salary $32.05 - $57.49 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. * Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. * Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. * Access to additional benefits like mental healthcare as well as fertility and adoption assistance. * Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
    $32.1-57.5 hourly Auto-Apply 59d ago
  • Entry Level Claims Adjuster

    Zurich Insurance Company Ltd. 4.8company rating

    Stevens Point, WI jobs

    Where will your career take you next? Let's find out together. At Zurich Cover-More, we're proud to be one of the world's leading travel insurance and assistance providers. Each year, we protect more than 20 million travellers worldwide, making sure we're there every step of their journey with proactive care, personalised cover and specialist support. Zurich Cover-More partners with many of the world's best-known brands - think major airlines, travel giants, top banks, credit card providers, and large retailers - to deliver more care, more cover, for all. Launched in December 2024, Zurich Cover-More is the global travel brand of Zurich Insurance Group, one of the world's leading multi-line insurers. Our family of customer-facing brands includes trusted names like Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely, and Blue Insurance. Together, we're redefining what it means to travel safely and with confidence. Whether it's a long-awaited holiday, a last-minute business trip, or an unexpected detour, we deliver in the moments that matter. About Travel Guard This role is part of our Travel Guard team. Travel Guard is a leading travel insurance brand, serving millions of leisure and business travellers worldwide. Established in 1982 we offer a comprehensive portfolio of travel insurance solutions and global assistance services. Travel Guard operates service centres across Asia, Europe, and the Americas, ensuring 24/7 support to help travellers navigate unexpected circumstances that may disrupt their plans. Travel Guard became part of Zurich Cover-More in December 2024. Travel Guard is seeking a Claims Adjuster within a 150-mile radius of Stevens Point, WI. We're seeking empathetic, dependable, detailed, and service-minded individuals who are dedicated to delivering exceptional customer experiences and are excited to grow in the insurance industry. No claims or insurance experience? No problem - we'll provide all the training you need to succeed. What you'll be doing: In this role you will assess and investigate travel-related claims, applying policy guidelines, and ensuring timely resolutions within 30-45 days while maintaining clear communication with stakeholders. * Provide exceptional customer support to claimants throughout the claims process * Spend 50-75% of your time conversing with stakeholders to ensures claims are efficiently brought to a final resolution within 30-45 days * Assess new and existing claims for coverage, conduct claim investigations and establish clear claim action plan for timely claim resolutions * Communicate with claimants using empathy to gather necessary documentation * Apply policy guidelines to determine coverage and claim validity * Maintain detailed claim records within the internal claims systems * Comply with all statutory and regulatory requirements in all applicable jurisdictions What skills and experience you'll bring on this journey: * 1-2 years of customer service experience * Be eager to learn new skills within the claims and insurance industry * Excellent written and verbal communication skills * An eye for details, supporting thorough investigations and precise documentation * A willingness to obtain your State Specific Adjuster Licensing within 6 months of employment * Live within 150 miles of Stevens Point, WI and willing to commute into the office 2-3 days per month. Why you'll love working with us! We value optimism, caring, togetherness, results-orientation, and forward-thinking. We have more than 3000 employees worldwide. We are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts, customer service and corporate services professionals. We share a global purpose to look after travellers, at every step of their journey. Career growth. This is an extremely exciting time for us at Zurich Cover-More, as we rapidly expand our business across the globe. We're committed to helping our people thrive through a comprehensive onboarding experience, continuous professional development, and a supportive work environment that empowers growth at every stage of your career. Take the time you need, for you and your community. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with volunteer leave and a comprehensive paid parental leave scheme. Investing in your health and your future. We offer a competitive high-deductible health plan, EAP programs and access to health and well-being activities along with 401(k) program with employer matching to help you plan for your future. Diversity and inclusion. We respect who you are and thoroughly embrace diversity. Wherever life has taken you, we welcome you to bring your whole self to work. Just be you - because that's exactly who we're looking for. Appy today and let's go to great places together! Nearest Major Market: Wausau
    $46k-56k yearly est. 4d ago
  • Claims Representative Entry Level-Workers Compensation

    Sentry Insurance 4.0company rating

    Claims representative job at Sentry

    Own the full lifecycle of workers' compensation claims-analyze liability, negotiate resolutions, and collaborate with stakeholders to drive timely results. This position will be located at our Stevens Point, WI office following the hybrid work model and is NOT available for remote work. What You'll Do As a Claims Representative Entry Level in our Workers Compensation department, you will: Gain knowledge to verify coverage, compensability, and reasonable payments by thoroughly reviewing the policy, reviewing accident details, and other pertinent information related to the claim. Develop investigative claims skills by taking and reviewing recorded statements from involved parties and witnesses, reviewing police reports, and other pertinent evidence. Build knowledge to evaluate claims exposure appropriately, establishing timely reserves. Comply with industry regulations, legal requirements, and internal company policies through thorough documentation of all decisions, correspondence, and discussions that occur throughout the life cycle of the claim. Support customers with empathy and understanding, assisting them through difficult situations and effectively communicating the claims process, ongoing claim status, and decisions, including the reasoning behind them. Ability to obtain and maintain state licensing requirements What it Takes Bachelor's degree or equivalent work experience Previous insurance related and/or customer service experience is preferred. Ability to professionally communicate verbally and in writing Ability to exercise effective time management skills. Shows technological aptitude. Associate must have the ability to travel as necessary to satisfactorily complete their job responsibilities as assigned. What You'll Receive At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you'll receive. Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday you'll work in office. As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office. Meal Subsidy available for associates who report to an office. 401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future. Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle. Well-being and Employee Assistance programs Sentry Foundation gift matching program to encourage charitable giving. About Sentry We take great pride in making Forbes' list of America's Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction. Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we're one of the largest and financially strongest mutual insurance companies in the United States. We're rated A+ by A.M. Best, the industry's leading rating authority. Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth. Get ready to own your future at Sentry. Opportunities await! Talent Acquisition Specialist Shea Supa Equal Employment Opportunity Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
    $34k-42k yearly est. Auto-Apply 5d ago

Learn more about Sentry jobs