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Serena & Lily Jobs

- 3 Jobs

  • Manager, Furniture Product Development

    Serena and Lily 3.7company rating

    Serena and Lily Job In Sausalito, CA

    SAUSALITO, CA Serena & Lily is seeking a Manager, Furniture Product Development to join our Design Team. In the role of Senior Manager, Furniture Product Development, the ideal candidate will be responsible for the technical development process of all furniture categories. This role involves ensuring that quality, accuracy and on time execution in a cost-effective manner of all furniture projects from concept to production, are met while maintaining brand integrity. This position reports directly to CDO. While not a design position a good eye is essential. RESPONSIBILITIES: Product Strategy & Innovation * Develop and implement product development strategies aligned with company goals and market trends. * Identify opportunities for innovation in furniture production, materials, and production processes. Project Management * Translate design direction from CDO into detailed technical specs with accurate renderings to illustrate concept ideals. * Oversee the product development lifecycle, from initial renderings to cads, to sample and swatch reviews. * Clearly communicate to agents and vendors calls outs and comments in a timely manner. * Develop new finishes and color panels and ensure consistency through production. * Ensure projects are delivered on time, within budget, and meet quality standards. * Own the sharing of information in weekly PD meetings. * Keep all documents and shared tools current and up to date. * Maintain and organize swatch libraries. * Cad all cushions where applicable and all outdoor covers for outdoor collections. * Generate AIs and confirm PI sheets are accurate. * Review and comment on furniture renewal swatches in a timely manner. Quality & Compliance * Establish and maintain quality assurance protocols throughout the product development process. * Ensure all products meet regulatory and safety standards for target markets. * Address and resolve product issues promptly and effectively. Key Personal Attributes * Strategic thinking and ability to align product development with business goals. * Strong problem-solving skills and adaptability in a dynamic environment. * Attention to detail and commitment to quality. * Collaborative mindset with the ability to develop strong cross functional and respectful relationships. * Strong work ethic with an ability to turn on a dime. * Be part of a small tight knit team with a desire to jump in where needed to assist in department projects. QUALIFICATIONS: * Bachelor's degree in industrial design, Product Development, Engineering, or related field. * 8+ years of experience in furniture product development. * Strong knowledge of furniture design, materials, manufacturing processes, and industry standards. * Proven track record of managing multiple complex product development projects. * Excellent leadership, communication, and interpersonal skills. * A high level of proficiency in design software (e.g., AutoCAD, SolidWorks) and project management tools. * Experience with sustainability practices in furniture design is a plus. COMPENSATION: * $100-130k per year is the anticipated starting base pay for this role. This range represents the low and high end of the anticipated base salary range for this role. The actual base pay is dependent upon many factors, such as: experience, education, and skills. * Employees (and their families) are covered by medical, dental, vision, and basic life insurance should they choose to participate in Serena & Lily's benefits. Employees can enroll in our company's 401k plan. During the first year of employment, full-time employees accrue twenty-one days of PTO and seven paid holidays throughout the year. #LI-DNI
    $100k-130k yearly 60d+ ago

  • DESIGN SHOP ADVISOR

    Serena and Lily 3.7company rating

    Serena and Lily Job In Palo Alto, CA

    DESIGN STORE ADVISOR, Part-time PALO ALTO, CA Serena & Lily, lifestyle and home furnishings brand, is seeking Part-Time Associates/Design Advisors our store in Palo Alto, CA. Design Shop Advisors are responsible for creating a best-in-class client experience through a superior commitment to sales and service. This is a wonderful opportunity to work in a customer focused and design driven environment. The ideal candidate will act as a brand steward, and enjoy cultivating relationships with clients through exceptional service and design support. Ideally, we are looking for candidates who are available to work part-time hours which may include weekends and some summer holidays. RESPONSIBILITIES: * Embody and operate by the Serena & Lily Brand Ethos (Innovation, Style, Integrity, Optimism, Expressiveness, Confidence, Courtesy & Appreciation) * Acts as brand steward in all interactions with Clients, Designers, Vendors and Co- workers * Create a warm, welcoming, inspiring on brand client experience * Provide relevant design advice, product knowledge and product recommendations both in store and through virtual design appointments to ultimately contribute to brand sales goals * Resolve client needs quickly through swift communication and partnership from leadership * Drive customer retention and loyalty through order and quote follow up * Assist in receipt of shipments, transfers, as well as merchandising; ensure selling floor is adequately presented and stocked to brand standard * Proactively clientele using S&L leads to provide an enhanced customer experience for all customers including members of our Trade Program * Other tasks assigned by Leadership QUALIFICATIONS: * 1 year of retail or relevant sales experience in interiors/home furnishings, relevant retail brand or client service industry * Excellent communication skills, willingness to engage with clients * Proven ability to deliver excellent on brand client service standard and ability to demonstrate best practices * Proven ability to sell, utilizing product knowledge, brand inspiration and design/décor * Ability to use a MacBook for web navigation, email and Zoom, 2 and 3-D rendering experience a plus * A passion for the home design and ensuring an outstanding customer experience * Willingness to ask questions and seek solutions; a self starter * Ability to work in a team environment * Strong sense of personal style Essential Physical Requirements: * Ability to process information and merchandise through computer system and POS system. * Ability to freely access all areas of the store including selling floor, stock area, and register area. * Ability to operate and use all equipment necessary to run the store. * Ability to climb ladders. * Ability to move or handle merchandise throughout the store generally weighing 0-50 pounds. * Ability to work varied hours/days to as well as weekends and holidays COMPENSATION: * $26-30/hr depending on experience. This range represents the low and high end of the anticipated base salary range for this role. The actual base pay is dependent upon many factors, such as: experience, education, and skills. #LI-DNI
    $26-30 hourly 5d ago

  • DESIGN SHOP ADVISOR

    Serena and Lily 3.7company rating

    Serena and Lily Job In Palo Alto, CA

    DESIGN STORE ADVISOR PALO ALTO, CA Serena & Lily, lifestyle and home furnishings brand, is seeking Associates/Design Advisors our store in Palo Alto, CA. Design Shop Advisors are responsible for creating a best-in-class client experience through a superior commitment to sales and service. This is a wonderful opportunity to work in a customer focused and design driven environment. The ideal candidate will act as a brand steward, and enjoy cultivating relationships with clients through exceptional service and design support. Ideally, we are looking for candidates who are available to work fulltime hours which may include weekends and some summer holidays. Our fulltime roles offer a generous benefits package, and additional perks. RESPONSIBILITIES: * Embody and operate by the Serena & Lily Brand Ethos (Innovation, Style, Integrity, Optimism, Expressiveness, Confidence, Courtesy & Appreciation) * Acts as brand steward in all interactions with Clients, Designers, Vendors and Co- workers * Create a warm, welcoming, inspiring on brand client experience * Provide relevant design advice, product knowledge and product recommendations both in store and through virtual design appointments to ultimately contribute to brand sales goals * Resolve client needs quickly through swift communication and partnership from leadership * Drive customer retention and loyalty through order and quote follow up * Assist in receipt of shipments, transfers, as well as merchandising; ensure selling floor is adequately presented and stocked to brand standard * Proactively clientele using S&L leads to provide an enhanced customer experience for all customers including members of our Trade Program * Other tasks assigned by Leadership QUALIFICATIONS: * 1 year of retail or relevant sales experience in interiors/home furnishings, relevant retail brand or client service industry * Excellent communication skills, willingness to engage with clients * Proven ability to deliver excellent on brand client service standard and ability to demonstrate best practices * Proven ability to sell, utilizing product knowledge, brand inspiration and design/décor * Ability to use a MacBook for web navigation, email and Zoom, 2 and 3-D rendering experience a plus * A passion for the home design and ensuring an outstanding customer experience * Willingness to ask questions and seek solutions; a self starter * Ability to work in a team environment * Strong sense of personal style Essential Physical Requirements: * Ability to process information and merchandise through computer system and POS system. * Ability to freely access all areas of the store including selling floor, stock area, and register area. * Ability to operate and use all equipment necessary to run the store. * Ability to climb ladders. * Ability to move or handle merchandise throughout the store generally weighing 0-50 pounds. * Ability to work varied hours/days to as well as weekends and holidays COMPENSATION: * $26-30/hr depending on experience. This range represents the low and high end of the anticipated base salary range for this role. The actual base pay is dependent upon many factors, such as: experience, education, and skills. * Employees (and their families) are covered by medical, dental, vision, and basic life insurance should they choose to participate in Serena & Lily's benefits. Employees can enroll in our company's 401k plan. During the first year of employment, full-time employees accrue fourteen days of PTO and seven paid holidays throughout the year. #LI-DNI
    $26-30 hourly 60d+ ago

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Updated June 18, 2025

Zippia gives an in-depth look into the details of Serena & Lily, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Serena & Lily. The employee data is based on information from people who have self-reported their past or current employments at Serena & Lily. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Serena & Lily. The data presented on this page does not represent the view of Serena & Lily and its employees or that of Zippia.