Passumpsic Bank continues to innovate and provide more user-centric digital solutions for our customers. To further this, we are looking for a forward thinking individual to lead the charge in transforming how we engage with our digital platforms.
Position Summary
The Digital Experience Officer is responsible for leading Passumpsic Bank's digital strategy, platform management, and customer experience across all digital channels. Reporting directly to the Chief Innovation Officer, this role ensures that digital platforms are optimized to meet customer needs, integrate seamlessly with core systems, and support the Bank's strategic growth.
In addition to shaping the digital roadmap and representing the Bank as a regional and national thought leader, the Digital Experience Officer plays a critical role in the internal adoption and integration of new digital products. This includes collaborating with cross-functional teams to align digital initiatives with operations, compliance, and customer service, as well as overseeing the training and readiness of staff to ensure successful rollouts.
This leader will champion continuous improvement of the Bank's digital platforms, strengthen vendor relationships, and ensure that customers and employees alike experience the full value of the Bank's digital investments.
Essential Duties and Responsibilities:
Strategic Leadership & Vision
Own the digital banking roadmap, ensuring alignment with enterprise strategy and customer expectations.
Serve as the Bank's subject matter expert in digital banking, payments, and emerging technologies (e.g., FedNow, tokenized deposits, blockchain).
Represent the Bank at national conferences, industry forums, and regional events to position Passumpsic as a digital leader.
Provide insight into emerging trends and advise on strategic opportunities.
Digital Banking Platforms & Product Ownership
Lead product management for digital banking platforms (Alkami, Fiserv Premier integrations, Glia, and future technologies).
Partner with the CIO, IT Manager, and Technology Coordinator to deliver new capabilities.
Oversee vendor relationships related to digital platforms and services.
Ensure digital products meet compliance, risk, and audit standards.
Adoption, Training & Performance
Champion adoption of digital platforms by customers and staff.
Partner with Information Technology, Retail Banking, Lending, Operations, and Marketing to ensure effective rollouts, staff readiness, and customer communication.
Develop KPIs and dashboards to track digital engagement, adoption, and satisfaction.
Drive continuous improvement of digital services through feedback loops, user testing, and analytics.
Innovation & Community Engagement
Build relationships with peer banks, fintechs, and associations to identify new opportunities.
Act as a regional voice for digital transformation, publishing thought leadership and participating in panels.
Collaborate with community partners to align digital banking advancements with the Bank's mission and values.
Qualifications
7-10 years of progressive leadership in digital banking, fintech, or related financial services.
Proven experience with digital platform strategy, implementation, and vendor management.
Strong understanding of banking technology systems, payments, and regulatory requirements.
Excellent communication, executive presence, and ability to represent the Bank externally.
Demonstrated ability to lead cross-functional teams and influence without direct authority.
Visionary thinker with practical execution skills-able to translate trends into actionable initiatives.
$79k-109k yearly est. Auto-Apply 60d+ ago
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Police Officer (Secret Service Police), $50,000 Recruitment Incentive
The United States Secret Service 4.4
Sergeant job in Burlington, VT
NOTE: This position must be performed in Washington, DC so relocation to Washington, DC will be required.
Recruitment Incentive: Applicants may be eligible for a $50,000 recruitment incentive in accordance with regulatory requirements. Click apply to view full details and eligibility of this recruitment incentive.
At their core, those who join the Secret Service are courageous, intelligent, strong and determined. A diverse team capable of balancing our investigative mission and fulfilling our protective legacy. Proven to be worthy of trust and confidence. Be tomorrow's Secret Service.
Duties
During the course of their careers, Secret Service Police carry out assignments in protection. Duties include:
Providing protection for The White House Complex, The Vice President's Residence, The Main Treasury Building and Annex, and foreign diplomatic missions and embassies in the Washington, D.C. area.
Traveling in support of the Presidential, Vice Presidential, and foreign heads of state/government missions.
Enforcing mandated protective responsibilities as described under Title 18, United States Code, Section 3056A.
Requirements
U.S. citizenship is required.
Possess a current valid U.S. driver's license.
Must be at least 21 years old at the time of application and under 40 at referral. Exceptions may apply for those with current or prior service in federal law enforcement positions covered by special retirement provisions. The Secret Service has determined that age is essential to the performance of this position.
Carry and use a firearm. Maintaining firearm proficiency is also mandatory.
Possess uncorrected visual acuity of no worse than 20/100 binocular. Possess corrected visual acuity of 20/20 or better in each eye.
Hearing loss, as measured by an audiometer, must not exceed 25 decibels (A.S.A. or equivalent I.S.O.) in either ear in the 500, 1000, and 2000 Hz ranges. Applicants must be able to hear the whispered voice at 15 feet with each ear without the use of a hearing aid.
Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
Complete 12 weeks of intensive training at the Federal Law Enforcement Training Center (FLETC) in Glynco, GA or Artesia, NM and 17 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD.
Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.
By applying, you consent to your information being transmitted by Veritone to the Employer, as data controller, through the Employer's data processor SonicJobs.
See United States Secret Service Privacy Policy at ************************************* and SonicJobs Privacy Policy at ******************************************* and Terms of Use at *********************************************
PandoLogic. Category:Protective Service, Keywords:Police Officer, Location:Burlington, VT-05406
$58k-72k yearly est. 1d ago
Public Safety Officer - Norwich University
Norwich University 4.6
Sergeant job in Northfield, VT
Fulfills the mission of Norwich University by ensuring the safety and security of university students, employees and visitors on the University Campus. Utilizing a community-based policing model to support our university's vision, mission and guiding values the Officer patrols campus on foot and by vehicle to maintain good order and discipline on the campus while serving as an important community resource.
This position is 52 weeks/year, 40 hours/ week. Shifts are either 10pm to 8am Sunday through Wednesday or 10pm to 8am Wednesday through Saturday.
Essential Functions
* Ensures the safety and protection of students, employees, and visitors and their personal property, while maintaining good order and discipline.
* Builds partnerships and maintains a friendly and respectful relationship with students, faculty, and staff to help resolve problems and issues that arise on campus.
* Works with the faculty, administration, and the student body to maintain a campus-wide perspective in matters pertaining to security and safety.
* Transports students as needed for a safety, illness, or injury.
* Provides emergency transportation service for the University, as directed by proper authority.
* Investigates noise and disturbance complaints, reports of theft, accidents, assaults, or other crimes as directed by the Chief of Public Safety.
* Respond to all campus fire or emergency calls.
* Consistently enforces Norwich University Rules and Regulations, including parking regulations, and reports criminal violations to the Northfield Police in accordance with Norwich University policy.
* Operates the Emergency notification system for the university.
* Notifies the proper University officials, in the event of a major incident, i.e., fire, serious water leaks, serious injury, death, or any other catastrophe.
* Provides and maintains a constant foot and vehicle patrol during a tour of duty.
* Keeps an up-to-date and accurate log of all patrol activities and incidents that occur during a tour of duty.
* Generates Incident Reports for all crimes, injuries, major incidents or as directed by the Chief of Public Safety.
* Records by receipt and in the duty log, any money or valuables turned into the Public Safety Office, maintains positive control over all accepted items, and releases them to the proper owner or custodian as soon as possible.
* Locks/unlocks University buildings as per the buildings schedule or as needed and turns off lights in unmanned buildings whenever possible.
* Notes all campus deficiencies in the log, i.e., burned out light bulbs and reports to university maintenance scheduler.
* When needed, answers incoming Public Safety telephone lines.
* Acts as the 24 hour a day, 7 days a week information hub for the University.
* Keeps informed on university current events in order to pass along accurate information to outside callers.
* Assists students and University personnel in locating persons in an emergency situation.
* Performs office administrative duties as assigned.
* Follows all safety policies and procedures.
* Completes all required training as determined by the Chief of Public Safety, including Campus Safety Authority (CSA) training required by the US Department of Education.
Other Functions
* Maintains confidentiality of sensitive or private information.
* Communicates with employees, students, and others in a respectful and clear manner.
* Serves on University committees, councils, workgroups, or other designated bodies as assigned.
* Achieves, maintains proficiency in, and utilizes computers, telephones, and other job-related equipment, including related systems and software.
* Speaks, reads, and writes in English.
* Communicates by telephone, email, letter, in person, or other means or device.
* Performs other tasks as assigned by supervisor.
Requirements:
* High school diploma or equivalent required; college courses in criminal justice or law enforcement preferred.
* At least 2 years of security, public safety, or law enforcement.
* CPR certified or the ability to gain certification.
* Valid driver's license throughout period of employment and no record of traffic violations.
* Knowledge of the Jeanne Clery Act and/or FERPA preferred.
* Proficiency in MS Office (Word, Excel, SharePoint, Teams, and Outlook)
* Able to sit, squat, reach, push, pull, and manipulate related equipment; lift 50 pounds; push or pull up to 150 pounds; travel outdoors on foot to various parts of the campus; walk one mile within 20 minutes; climb stairs carrying prescribed equipment; pass a pre-employment physical.
* Able to work independently with little or no supervision.
* Works evening, overnight, weekend and holiday hours.
Environmental Conditions
* Indoor work at a computer workstation and outdoors
* Medium to high level of exposure to noise, dust, fumes, vibrations, and temperature changes.
Additional Information:
Norwich University is an Equal Opportunity Employer and is committed to providing a positive education and work environment that recognizes and respects the dignity of all students, faculty and staff. Reasonable accommodations will be made for the known disability of an otherwise qualified applicant. Please contact the Office of Human Resources at **************** for assistance.
All candidates must be legally authorized to work in the United States without requiring immigration sponsorship, including but not limited to non-immigrant visas such as H1B, STEM, or F1, now or in the future. A post offer, pre-employment background check will be required of the successful candidate.
Application Instructions:
Please provide a resume, 3 references, and Norwich application.
URL: ***************
$35k-40k yearly est. 26d ago
Correctional Officer II
State of Vermont 4.1
Sergeant job in South Burlington, VT
Correctional Officers II provide supervisory work involving the custody, treatment and training of incarcerated individuals confined within a correctional facility. Supervises correctional staff and incarnated Individuals in a correctional setting. Supervision and technical assistances are provided to lower ranking officers in a unit, or as part of their on-the-job training. Work is performed in accordance with standard operating procedures of the facility , and under the supervision of a shift supervisor or a technical superior who makes assignments and reviews work through personal observation and report May conduct transportation of medication form clinical facility to the correctional facility which includes verifying correct medication and count. Is responsible for conducting searches and inventories of property, sharps, and other inventories as needed. Evaluates both staff and performance in relation to assigned duties and roles, evaluates trends in behavior and performance may prepare written report on under his or her supervision. May investigate grievances and participate in disciplinary hearings may participate in revision and implementation of facility procedures and programs. Performs related duties as required.
This position follows a 2-2-3 schedule. In a 2-2-3 rotation, you work two consecutive days, followed by two days off, and then work three consecutive days before having another two days off. This rotation repeats, providing you with regular periods of rest while ensuring continuous coverage of operations. The 2-2-3 schedule offers predictable work hours, flexibility, and longer stretches of consecutive days off for you to rest and recharge and a 3-day weekend every other week. Due to post and shift bidding, this position may be placed on any shift depending on seniority.
Due to shift and post bidding, this position may be placed on any shift depending upon seniority. Overtime work is required to maintain safe staffing levels and is considered a condition of employment. The ability to work overtime as required is considered an essential function of this job class.
All employees perform their respective functions adhering to four key practices: customer service, holistic service, strengths-based relationships and result orientation.
Who May
$36k-43k yearly est. 9d ago
Night Security
Coraltree Hospitality
Sergeant job in Stowe, VT
At Outbound Stowe, we don't just welcome guests-we protect their peace of mind. As Night Security, you'll be responsible for maintaining the safety and security of our guests, team members, and property during overnight hours. This position combines guest service with active property monitoring and requires time spent both indoors and outdoors, as our hotel features exterior guestroom entrances.
You'll serve as the on-site point of contact for overnight operations-ensuring the property is secure; guest needs are met, and any safety issues are promptly addressed.
Schedule:
Primarily overnight shifts, typically 11 PM - 7 AM, with some schedule variation based on hotel needs and seasonality.
As a valued part time team member of the CoralTree team, you'll receive a benefits package that includes:
An employee assistance program.
Participation in a 401(k) plan with a company match.
Team member free room night program.
Responsibilities
Perform routine patrols of the hotel grounds, parking areas, and all exterior corridors and entrances to ensure guest safety and property protection.
Respond swiftly and professionally to any disturbances, alarms, or guest complaints. Document and report incidents to management in a timely manner.
Monitor guest and visitor activity throughout the property to ensure only registered guests and authorized personnel are present.
Inspect doors, locks, lighting, and other security features for proper function; report and document maintenance or safety concerns.
Act as the primary overnight contact for fire alarms, medical emergencies, and other incidents, following hotel emergency protocols.
Assist with late check-ins, early departures, and guest inquiries using Infor HMS to register guests, modify reservations, and process payments.
Maintain detailed overnight activity and incident logs for review by management.
Keep the front desk and lobby area tidy, organized, and welcoming throughout the night.
Qualifications
Working knowledge of Infor HMS or similar hotel property management systems.
Strong communication and problem-solving skills.
Ability to remain calm and professional in emergencies.
Comfortable working outdoors in all weather conditions during patrols.
Physically able to walk or stand for extended periods and perform light maintenance or safety checks as needed.
Proficient in Microsoft Office (Word, Excel, Outlook).
$29k-38k yearly est. Auto-Apply 60d+ ago
Public Safety Officer
Saint Michael's College 3.7
Sergeant job in Colchester, VT
Are you looking to make a difference in people's lives? The Department of Public Safety at Saint Michael's College is inviting applications for a full-time Public Safety Officer from those looking to enhance their skills. This position requires the flexibility to problem-solve a wide range of situations, both demanding and rewarding. A successful candidate will possess the ability to work effectively in a college environment seeking a balance between education and enforcement. Maintaining a safe campus includes the performance of routine services, response to incidents and emergencies, and completing necessary documentation and follow-up. The schedule is rotating and includes nights, weekends, and holidays.
This position will require regular work hours, as well as evening, weekend, and holiday times. This is a $20 per hour, full-time benefitted position. Weekend and evening shift differentials apply when working those shifts. For the full job description, click here.
We recognize that people assess their skills and experience differently. Studies have shown that some candidates may hesitate to apply for a position unless they feel they meet every qualification listed. However, many of the skills and responsibilities in this role can be developed on the job. If you believe you could bring value to our students and community and meet most of what we're looking for, we encourage you to apply.
We are an equal opportunity employer and welcome applicants from all backgrounds. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Benefits include health, dental, vision, employer-paid life and disability insurance, voluntary life, critical illness and accident insurance options, parental leave, flexible spending accounts (healthcare and dependent care), 401(k), generous paid time off, paid holidays, employee and dependent tuition benefits, employee and family assistance program, well-being programs and opportunities, discounted gym membership, paid volunteer time, use of the athletic facilities and the library, and countless opportunities to attend presentations, lectures, and other campus activities.
Requirements:
Applicants must have the following:
High school diploma or equivalent
Physical ability to perform essential functions of the job
Flexible schedule and the ability to work evenings and weekends
Strong cross-cultural communication and interpersonal skills
Prefer some security or law enforcement experience, but will train the right person
Valid driver's license and must be able to successfully pass driving record check. For criteria, please see the Driver Acceptability Matrix
An offer of employment will be contingent upon the successful completion of a background and driving record check and pre-employment physical screening. Applicants must successfully complete up to 400 hours of field training in order to operate in this position.
Application Instructions:
Please be prepared to attach the following documents:
Resume
Name, phone and email contact information for four professional references
The position is open until filled.
$20 hourly Auto-Apply 38d ago
Parking Enforcement Officer
University of Vermont 4.4
Sergeant job in Burlington, VT
Details Perform parking enforcement field operations duties using vehicular, bicycle or foot patrol. Monitor visitor parking, provide motorist assistance and traffic control, maintain parking facilities, and provide equipment maintenance with an emphasis on customer service, safety and public relations in a diverse working environment.
Minimum Qualifications (or equivalent combination of education and experience)
High School diploma and one-year related experience required. Ability to lift up to 35 pounds overhead repeatedly (loading equipment in truck), and lift up to 70 lbs occasionally required. Valid driver's license required. Demonstrated commitment to diversity, inclusion, and social responsibility required.
Desirable Qualifications Anticipated Pay Range 21-23/hour Other Information Special Conditions A probationary period may be required, Occasional evening and/or weekends required (if non-exempt position, may result in overtime), This position is ineligible for telework due to the essential functions, Background Check required for this position, A post-offer pre-employment (POPE test) physical examination is required FLSA Non-Exempt Union Position Yes, UE ($18.50 minimum hourly rate)
Posting Details
Position will be posted for a minimum of one week, after which it is subject to removal without notice.
Job Location Burlington, Vermont, United States Job Open Date 11/12/2025 Job Close Date (Jobs close at 11:59 PM EST.) Open Until Filled No
Our Common Ground Statement
The University of Vermont is a welcoming, educationally purposeful community committed to creating an inclusive environment that embraces intellectual diversity and global perspectives. We seek to prepare students to be accountable leaders who will bring to their work a grasp of complexity, effective problem-solving and communication skills, and an enduring commitment to learning and ethical conduct. Members of the University of Vermont community embrace and advance the values of Our Common Ground: Respect, Integrity, Innovation, Openness, Justice, and Responsibility. Staff play a critical role in this effort and the successful candidate will demonstrate a strong commitment to UVM's mission and advancing Our Common Ground values through the execution of their job duties.
Position Information
Position Title Transportation OC2 N Posting Number S5820PO Department Transportation & Parking Admn/11540 Position Number 009353 Percent of Full-Time 1.0 Standard Hours at 1.0 FTE 40 Term (months per year) 12
Supplemental Questions
$18.5 hourly 60d+ ago
Public Safety Officer
Middlebury College 3.9
Sergeant job in Middlebury, VT
Job Description
Provides safety and security services which include the implementation and administration of programs that assist the campus community in maintaining order and/or improving the personal safety of the students, faculty, staff, guests, and property of the College.
This is a full time benefits eligible hourly position. The starting salary range for the position is $24.47 - $30.59 per hour.
Some of the hours worked could also qualify for hourly shift differential rates and weekend shift differential.
Hours worked between 6 p.m. and 12 a.m: an additional $1.50/hr
Hours worked between 12 a.m. and 7 a.m: an additional $3.00/hr
Hours worked on weekends an additional $1.00/hr.
Core Responsibilities
Patrol campus buildings and grounds, in assigned areas by various means, to promote safety, identify unsafe conditions and suspicious activity, document violations of College policies and state laws, and respond to incidents and complaints as necessary.
Respond to emergencies, serious incidents and requests for assistance. Serves as a first responder to fire alarms, medical emergencies and conflicts on campus.
Manage incidents using problem-solving, mediation and de-escalation strategies in accordance with College policies and procedures.
Conduct preliminary and follow up investigations as needed. Complete detailed & professional incident reports and document shift activity via logs.
Educate the campus community on topics in safety, security and College policy through interpersonal communications, organized instruction and enforcement.
Provide general security services for the college community such as locking and unlocking buildings, rooms, gates and vehicles.
Transport students to and from the campus Health and Wellness Center and local hospital.
Maintain safe and orderly campus parking lots and roadways through parking education and enforcement.
Requirements
High school diploma. Post-secondary education preferred.
Previous experience in higher education, institutional safety and security or law enforcement is desirable.
Ability to satisfactorily complete specialized on-the-job training required.
Valid driver's license and the ability to pass College-administered driving test required.
Considered an essential staff position for College operations. Must have flexibility to work evenings, weekends, holidays and occasional long shifts. Will be required to work during designated "blackout" periods and campus emergencies.
Must have proficiency in conflict resolution and possess strong verbal and written communication skills.
Must handle confidential matters with appropriate discretion and pass extensive investigative background check.
Physical Demands
Must be able to climb multiple flights of stairs several times per day.
Must be able to walk long distances, for extended periods of time and on various types of terrain.
Must be able to sit, stand and drive for extended periods of time.
Must be able to get in and out of a vehicle several times per day.
Must be able to lift and carry up to 100 lbs. occasionally.
Must work in inclement weather - hot, cold, rain, snow, ice.
Benefits
As an employee of Middlebury College, you will enjoy being part of a vibrant supportive community. Middlebury Colleges offers its employees excellent compensation and competitive health, dental, life, disability, generous retirement matching, and vision benefits, Middlebury offers a generous time-away program - up to 34 days per year during the first two years of service, increasing as the term of service lengthens. Middlebury employees are eligible for robust educational assistance programs as well as free or reduced rates for cultural events and use of sporting facilities (including the College's golf course and Nordic and alpine ski area). The result is a very high quality-of-life in a gorgeous setting. Middlebury Colleges offers its employees excellent compensation and other perks of employment including:
MiddCard Privileges: access to athletic facilities, discounts at the College store, library privileges, and discounts at cultural and sporting events. In addition, the card allows door access to certain campus buildings. Spouses or domestic partners of benefits-eligible employees are eligible to receive a Spouse/Partner card with the same privileges as the employee card (except door access).
Discounts on season passes at Middlebury College Snow Bowl, the Ralph Myhre Golf Course and the Rikert Outdoor Center.
Access to our Partner Inclusion Program that provides comprehensive support services to the spouses and partners of Middlebury employees.
A full listing of our benefit offerings can be found on our website by following this web link: **********************************
Or click see some of the other fun perks of working at Middlebury, whether in Vermont or Monterey!
$24.5-30.6 hourly 4d ago
Night Security - Full Time - The Equinox Golf Resort & Spa
Pyramid Birmingham Campus Management
Sergeant job in Manchester, VT
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About our property:
Escape to The Equinox in Vermont and experience the best of all seasons. From exhilarating outdoor adventures to serene moments of relaxation, our resort offers a range of activities for every time of year. Discover the joys of summer, embrace the beauty of winter, and immerse yourself in a world of four-season fun at The Equinox.
What you will have an opportunity to do:
We are looking for a highly engaging, safety and customer focused individual to join our team as Security Officer. The successful candidate for this role is engaging, highly detailed, and is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.
The Security Officer is responsible for the safety and security of guests and employees and the property. This includes supporting other department activities to help assure the highest levels of guest and employee service. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property.
Your Role:
Carry out the safety policies and procedures of the property and Benchmark, while maintaining the highest degree of professionalism and teamwork atmosphere as per standards of service.
Follow safety procedures to ensure a safe working environment for guests and associates.
Reduce the opportunity for the commission of crimes using preventive patrol and high visibility of security throughout the premises on a timely schedule.
Promote and preserve the peace on premises to assure a comfortable and non-threatening environment for guests and employees.
Aid, or seek aid for, individuals who are in danger of physical harm, or in need of medical attention.
Respond to emergencies as prescribed in Emergencies Service Procedures of the property.
Assure the security of guest and employee information both in written reports and in general business operations.
Complete all Daily Activity and Incident Reports.
Help assure compliance with Liquor Laws.
Assist in developing and presenting security related programs.
Review and edit written records produced by Security Officers.
Aid in other job classification as determined necessary by immediate superior.
What are we looking for?
Someone with a High school diploma or equivalent.
Someone with prior hospitality/purchasing experience preferred
Someone with at least one year customer service experience preferred
Someone with 2 years Security or Police (military or civilian) experience, preferably with exposure to the hotel environment
Someone with 2 years of college in a safety, security or hospitality related discipline
Someone with able to work a flexible schedule to include nights, weekends and holidays
Someone with First Aid/CPR certification, prefer instructor rating
Someone with high quality written and oral communication skills
Compensation:
$19.00
-
$23.00
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
$19 hourly Auto-Apply 32d ago
Night Security - Part Time
Benchmark Manchester Village
Sergeant job in Manchester, VT
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About our property:
Escape to The Equinox in Vermont and experience the best of all seasons. From exhilarating outdoor adventures to serene moments of relaxation, our resort offers a range of activities for every time of year. Discover the joys of summer, embrace the beauty of winter, and immerse yourself in a world of four-season fun at The Equinox.
What you will have an opportunity to do:
We are looking for a highly engaging, safety and customer focused individual to join our team as Security Officer. The successful candidate for this role is engaging, highly detailed, and is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.
The Security Officer is responsible for the safety and security of guests and employees and the property. This includes supporting other department activities to help assure the highest levels of guest and employee service. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property.
Your Role:
Carry out the safety policies and procedures of the property and Benchmark, while maintaining the highest degree of professionalism and teamwork atmosphere as per standards of service.
Follow safety procedures to ensure a safe working environment for guests and associates.
Reduce the opportunity for the commission of crimes using preventive patrol and high visibility of security throughout the premises on a timely schedule.
Promote and preserve the peace on premises to assure a comfortable and non-threatening environment for guests and employees.
Aid, or seek aid for, individuals who are in danger of physical harm, or in need of medical attention.
Respond to emergencies as prescribed in Emergencies Service Procedures of the property.
Assure the security of guest and employee information both in written reports and in general business operations.
Complete all Daily Activity and Incident Reports.
Help assure compliance with Liquor Laws.
Assist in developing and presenting security related programs.
Review and edit written records produced by Security Officers.
Aid in other job classification as determined necessary by immediate superior.
What are we looking for?
Someone with a High school diploma or equivalent.
Someone with prior hospitality/purchasing experience preferred
Someone with at least one year customer service experience preferred
Someone with 2 years Security or Police (military or civilian) experience, preferably with exposure to the hotel environment
Someone with 2 years of college in a safety, security or hospitality related discipline
Someone with able to work a flexible schedule to include nights, weekends and holidays
Someone with First Aid/CPR certification, prefer instructor rating
Someone with high quality written and oral communication skills
Compensation:
$19.00
-
$19.00
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
$19 hourly Auto-Apply 14d ago
Asset Protection Specialist
Home Depot 4.6
Sergeant job in Bennington, VT
The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools to minimize loss to the Company, including but not limited to identifying incidents of theft and fraud, reviewing CCTV and exception reports, monitoring the store's physical security, auditing the Electronic Article Surveillance and driving a shrink elimination culture in the store. Other responsibilities include: preparing accurate and detailed case reports documenting your apprehensions and recoveries, preserving evidence, interacting with law enforcement and testifying in criminal and civil court actions. The Asset Protection Specialist must report any hazardous or unsafe condition to the Manager on Duty and carry out job responsibilities in a manner that minimizes the risk of injury to themselves, other associates, vendors, customers, and the Company. They must demonstrate integrity at all times, respond to asset protection and operational concerns of all associates and remain focused on store specific business objectives while supporting key asset protection and operational responsibilities.
$31k-37k yearly est. 60d+ ago
Loss Prevention Associate II
Marshalls of Ma
Sergeant job in Williston, VT
Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Contribute To The Growth Of Your Career
Supports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention. Exercises sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand. Adheres to Company policies and maintains and supports Company culture and values.
Maintains a proper and professional stance in the designated area at the front of the store
Act as a visual deterrent to prevent potential loss/dishonesty
Review and understand the Store Emergency Response Guide
Wear a complete Company approved uniform including a Body Worn Camera
Greet customers appropriately, demonstrate courtesy and respect
Establish and maintain a position at the front of the store or in a department
Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
Observe and report any suspicious behavior or critical incidents to LP or store management
Perform a closing safety sweep of the store with a member of management
Adhere to all Company Policy and Procedure
Document required incidents in AIIM Case Management
Performs other duties as assigned
Who We Are Looking For: You!
Strong verbal and written communication
Sound decision making skills
Ability to take initiative and perform well independently
Prioritizes/organizes workload and manages time effectively
Able to stand for long periods of time
0-2 years retail or security experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
194 Retail Way
Location:
USA Marshalls Store 0136 Williston VTThis position has a starting pay range of $16.00 to $18.60 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$16-18.6 hourly 4d ago
Digital Experience Officer
Passumpsic Savings Bank 3.3
Sergeant job in Saint Johnsbury, VT
Job Description
Passumpsic Bank continues to innovate and provide more user-centric digital solutions for our customers. To further this, we are looking for a forward thinking individual to lead the charge in transforming how we engage with our digital platforms.
Position Summary
The Digital Experience Officer is responsible for leading Passumpsic Bank's digital strategy, platform management, and customer experience across all digital channels. Reporting directly to the Chief Innovation Officer, this role ensures that digital platforms are optimized to meet customer needs, integrate seamlessly with core systems, and support the Bank's strategic growth.
In addition to shaping the digital roadmap and representing the Bank as a regional and national thought leader, the Digital Experience Officer plays a critical role in the internal adoption and integration of new digital products. This includes collaborating with cross-functional teams to align digital initiatives with operations, compliance, and customer service, as well as overseeing the training and readiness of staff to ensure successful rollouts.
This leader will champion continuous improvement of the Bank's digital platforms, strengthen vendor relationships, and ensure that customers and employees alike experience the full value of the Bank's digital investments.
Essential Duties and Responsibilities:
Strategic Leadership & Vision
Own the digital banking roadmap, ensuring alignment with enterprise strategy and customer expectations.
Serve as the Bank's subject matter expert in digital banking, payments, and emerging technologies (e.g., FedNow, tokenized deposits, blockchain).
Represent the Bank at national conferences, industry forums, and regional events to position Passumpsic as a digital leader.
Provide insight into emerging trends and advise on strategic opportunities.
Digital Banking Platforms & Product Ownership
Lead product management for digital banking platforms (Alkami, Fiserv Premier integrations, Glia, and future technologies).
Partner with the CIO, IT Manager, and Technology Coordinator to deliver new capabilities.
Oversee vendor relationships related to digital platforms and services.
Ensure digital products meet compliance, risk, and audit standards.
Adoption, Training & Performance
Champion adoption of digital platforms by customers and staff.
Partner with Information Technology, Retail Banking, Lending, Operations, and Marketing to ensure effective rollouts, staff readiness, and customer communication.
Develop KPIs and dashboards to track digital engagement, adoption, and satisfaction.
Drive continuous improvement of digital services through feedback loops, user testing, and analytics.
Innovation & Community Engagement
Build relationships with peer banks, fintechs, and associations to identify new opportunities.
Act as a regional voice for digital transformation, publishing thought leadership and participating in panels.
Collaborate with community partners to align digital banking advancements with the Bank's mission and values.
Qualifications
7-10 years of progressive leadership in digital banking, fintech, or related financial services.
Proven experience with digital platform strategy, implementation, and vendor management.
Strong understanding of banking technology systems, payments, and regulatory requirements.
Excellent communication, executive presence, and ability to represent the Bank externally.
Demonstrated ability to lead cross-functional teams and influence without direct authority.
Visionary thinker with practical execution skills-able to translate trends into actionable initiatives.
$79k-109k yearly est. 22d ago
Chief of Public Safety - Norwich University
Norwich University 4.6
Sergeant job in Northfield, VT
Fulfills the mission of Norwich University by delivering safety and security services which include the development, implementation, and administration of programs that assist the campus community in maintaining or improving the personal safety of the students, faculty, staff, and guests of the University and assuring the security of buildings, grounds, and other property of the University.
Essential Functions
* Manages the daily operations of the Public Safety department including supervising staff.
* Promotes positive community service and relations with the entire campus community.
* Coordinates and works closely with the Northfield Police Department in variety of investigations and confidential and proper exchange of information.
* Acts as duty expert on campus crime reporting as required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act of 1998 and the Violence against Women Act (VAWA).
* Files Clery required comments with the Department of Education.
* Administrates as a coordinator of Incident Command Team
* Maintains, organizes, and classifies campus crime statistics throughout the calendar year and provide statistical data to the Department of Education as required by law.
* Collaborates on Annual Security and Fire Safety Report.
* Administrates and serves as duty expert for the RAVE web-based emergency notification system and the I-Force `1600 emergency loudspeaker, to include testing, operation, drills, and preventative maintenance.
* Administrates the University Safety Committee.
* Ensures that all Public Safety officers are proficient with publishing RAVE emergency notifications.
* Respond to emergency calls and investigates incidents or conduct follow up as necessary.
* Ensures enforcement of safety regulations, state law, and the university's rules and policies.
* Oversees the temporary storage and removal of Universal and bio-waste.
* Coordinates waste disposal with campus waste generators and waste removal companies.
* Maintains and stores appropriate records generated from hazardous waste disposal.
* Constructs and updates the Pass Down/Security Schedule to include information of events and use of campus spaces and parking lots.
* Oversees parking management, ticketing, and the parking tickets appeal process.
* Manages vehicle registration programs for faculty, staff, and students, to include databases and billing of tickets.
* Assists with records management by conducting a daily review of the daily logs and incident reports.
* Assists with event planning/coordination, staffing and implementation of event operations such as Commencement, Homecoming, Family Weekend, and Conference Services.
* Assists with development and managing of the department budgets.
Other Functions
* Assesses the performance of direct reports and provides frequent feedback to optimize their performance.
* Maintains confidentiality of sensitive or private information.
* Communicates with employees, students, and others in a respectful and clear manner.
* Serves on University committees, councils, workgroups, or other designated bodies as assigned.
* Achieves, maintains proficiency in, and utilizes computers, telephones, and other job-related equipment, including related systems and software.
* Speaks, reads, and writes in English.
* Communicates by telephone, email, letter, in person, or other means or device.
* Performs other tasks as assigned by supervisor.
Requirements:
* Bachelor's degree required. Equivalent years of work experience may substitute for education.
* 4 years of administrative and/or supervisory experience required.
* Previous educational institution security background, military, or law enforcement experience preferred.
* Have or can acquire hazardous waste operations and removal certifications (RCRA and DOT) and Hazwoper
* Knowledge of Federal and Vermont criminal laws, criminal investigations, techniques, and Vermont liquor laws.
* Proficiency in MS Office (Word, Excel, SharePoint, Teams, and Outlook)
* Able to sit, squat, reach, push, pull, and manipulate related equipment; lift 15 pounds; travel outdoors to various parts of the campus.
* Work some evening or weekend hours.
Environmental Conditions
* Indoor work at a computer workstation
* Low level of exposure to noise, dust, fumes, vibrations, and temperature changes.
Additional Information:
Norwich University is an Equal Opportunity Employer and is committed to providing a positive education and work environment that recognizes and respects the dignity of all students, faculty and staff. Reasonable accommodations will be made for the known disability of an otherwise qualified applicant. Please contact the Office of Human Resources at **************** for assistance.
All candidates must be legally authorized to work in the United States without requiring immigration sponsorship, including but not limited to non-immigrant visas such as H1B, STEM, or F1, now or in the future. A post offer, pre-employment background check will be required of the successful candidate.
Application Instructions:
Please provide a cover letter, resume, 3 references, and Norwich application.
URL: ***************
$35k-40k yearly est. 26d ago
Night Security
Coraltreehospitality
Sergeant job in Stowe, VT
At Outbound Stowe, we don't just welcome guests-we protect their peace of mind. As Night Security, you'll be responsible for maintaining the safety and security of our guests, team members, and property during overnight hours. This position combines guest service with active property monitoring and requires time spent both indoors and outdoors, as our hotel features exterior guestroom entrances.
You'll serve as the on-site point of contact for overnight operations-ensuring the property is secure; guest needs are met, and any safety issues are promptly addressed.
Schedule:
Primarily overnight shifts, typically 11 PM - 7 AM, with some schedule variation based on hotel needs and seasonality.
As a valued part time team member of the CoralTree team, you'll receive a benefits package that includes:
An employee assistance program.
Participation in a 401(k) plan with a company match.
Team member free room night program.
Responsibilities
Perform routine patrols of the hotel grounds, parking areas, and all exterior corridors and entrances to ensure guest safety and property protection.
Respond swiftly and professionally to any disturbances, alarms, or guest complaints. Document and report incidents to management in a timely manner.
Monitor guest and visitor activity throughout the property to ensure only registered guests and authorized personnel are present.
Inspect doors, locks, lighting, and other security features for proper function; report and document maintenance or safety concerns.
Act as the primary overnight contact for fire alarms, medical emergencies, and other incidents, following hotel emergency protocols.
Assist with late check-ins, early departures, and guest inquiries using Infor HMS to register guests, modify reservations, and process payments.
Maintain detailed overnight activity and incident logs for review by management.
Keep the front desk and lobby area tidy, organized, and welcoming throughout the night.
Qualifications
Working knowledge of Infor HMS or similar hotel property management systems.
Strong communication and problem-solving skills.
Ability to remain calm and professional in emergencies.
Comfortable working outdoors in all weather conditions during patrols.
Physically able to walk or stand for extended periods and perform light maintenance or safety checks as needed.
Proficient in Microsoft Office (Word, Excel, Outlook).
$29k-38k yearly est. Auto-Apply 60d+ ago
Part Time Public Safety Officer
Vermont State University 4.4
Sergeant job in Randolph, VT
Bargaining Unit: VSC SF, VSEA FLSA: Non-Exempt GRADE: 8
BASIC FUNCTION
To protect people and property on a college campus. To assist in the handling of various emergency situations.
ESSENTIAL DUTIES & RESPONSIBILITIES
Patrol campus buildings and grounds to prevent or deal with any incidents of theft, vandalism, fire or fire hazards, disorderly conduct, violation of college traffic, safety, security, or other regulations, and so forth.
Check IDs of visitors. Escort individuals off campus as appropriate.
Ensure that buildings are locked and unlocked as appropriate. Check physical plant at night.
Respond to complaints/calls related to possible criminal activity, investigate incident and/or apprehend involved individuals as appropriate.
Investigate complaints made by faculty, staff, or students on campus.
Investigate traffic accidents on campus.
Respond to calls involving medical emergencies. Administer first aid and/or call for additional assistance as needed.
Report any security incidents and unusual or hazardous conditions on campus to appropriate officials.
Call for and assist local fire and rescue personnel as needed.
Assist area police with investigations on campus.
Provide security services such as parking and traffic direction, crowd control, and the like, for special events.
Provide special transportation and/or escort services as needed.
Issue keys to buildings and rooms, and assist students, faculty, staff, and visitors with problems with keys, locks, doors, cars, etc.
Give visitors directions and general campus information.
Supervise the activities of student workers.
Assist in training and overseeing the daily work of new Public Safety Officers.
Prepare all required paperwork on security activities.
Take part in trainings around restorative justice, de-escalation, and trauma response.
Perform other related duties as assigned.
SUPERVISION RECEIVED
Minimal supervision is received from the Director of Security.
MINIMUM QUALIFICATIONS
High school education plus two to three years of relevant work experience, including one year of directly-related security or law enforcement training or experience, or a combination of education and experience from which comparable knowledge and skills are acquired. A valid Vermont driver's license is also required.
KNOWLEDGE, SKILLS, & ABILITIES
Knowledge:
Good working knowledge of relevant laws and regulations.
Good working knowledge of fire prevention and firefighting methods.
Relevant first aid training and knowledge of CPR
Understanding of the educational goals and objectives of Vermont State University including attention to accessibility and diversity, equity, and inclusion.
Understanding of the psychological and cultural characteristics of economically and educationally disadvantaged students, particularly in a rural setting.
Skills:
Demonstrated integrity.
Excellent interpersonal and communication skills.
Able to meet students where they are and ensure they feel listened.
Strong organizational and problem-solving skills.
Abilities:
Physical ability to perform all job duties.
Ability to deal effectively with a wide range of individuals, in some instances under stressful, dangerous and/or emergency conditions.
Ability to handle emergency situations calmly and efficiently.
Ability to train and oversee the work of others.
Demonstrated positive attitude regarding Vermont State University and a desire to improve student outcomes, including attention to diversity, equity, and inclusion.
Demonstrated ability to support a diverse community and promote diverse perspectives and cultures in an inclusive environment.
Ability to work some weekends and evenings to provide student support outside of normal business hours.
Location: Vermont State University, Randolph Campus, Randolph VT
Compensation: The budgeted compensation for this position is $18.03
This general outline illustrates the type of work which characterizes the job classification. It is not an all-encompassing statement of the specific duties, responsibilities and q
ualifications of individual positions assigned to the classification.
Vermont State University is a part of the Vermont State Colleges System (VSCS). VSCS values individual differences that can be engaged in the service of learning. Diverse experiences from people of varied backgrounds inform and enrich our community. VSCS strongly encourages applications from historically marginalized and underrepresented populations. VSCS is an equal opportunity employer, in compliance with ADA requirements, and will make reasonable accommodations for the known disability of an otherwise qualified applicant. Please contact our HR office for assistance with accommodations at *******************************.
NOTE: This job is subject to a fingerprint-supported criminal background check. Any offer of employment is contingent upon the satisfactory results of this check.
$35k-42k yearly est. 5d ago
Correctional Officer I - Temporary (Marble Valley Regional Correctional Facility)
State of Vermont 4.1
Sergeant job in Rutland, VT
Corrections professionals in Vermont work in a system that believes in the basics of human change. Intensive training prepares entry level Correctional Officers for a career that blends security work, human services and leadership opportunities. This work is rewarding on many levels and draws on a wide range of skills. Many of our permanent positions are filled by promoting temporary employees, so external candidates are encouraged to
$36k-44k yearly est. 60d+ ago
Asset Protection Specialist
Home Depot 4.6
Sergeant job in Bennington, VT
The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools to minimize loss to the Company, including but not limited to identifying incidents of theft and fraud, reviewing CCTV and exception reports, monitoring the store's physical security, auditing the Electronic Article Surveillance and driving a shrink elimination culture in the store. Other responsibilities include: preparing accurate and detailed case reports documenting your apprehensions and recoveries, preserving evidence, interacting with law enforcement and testifying in criminal and civil court actions. The Asset Protection Specialist must report any hazardous or unsafe condition to the Manager on Duty and carry out job responsibilities in a manner that minimizes the risk of injury to themselves, other associates, vendors, customers, and the Company. They must demonstrate integrity at all times, respond to asset protection and operational concerns of all associates and remain focused on store specific business objectives while supporting key asset protection and operational responsibilities.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $18.50
$31k-37k yearly est. 21d ago
Museum Security Monitor - On Call (002128)
Middlebury College 3.9
Sergeant job in Middlebury, VT
The Museum Security Monitor ensures a safe and secure environment at the Middlebury Museum of Art. This role involves overseeing programs that promote safety, protect property, and support the well-being of students, faculty, staff, and visitors.
This is a part-time, non-benefits eligible, hourly position that is on-call. The starting rate for the position is $18.81 per hour.
Core Responsibilities:
Patrols museum building and grounds, to promote safety, identify unsafe conditions and suspicious activity, document violations of college policy and state laws, responds to incidents and complaints as necessary.
Responds to emergencies, serious incidents, and requests for assistance. Serves as a first responder to fire alarms, medical emergencies, and conflicts on campus until Public Safety, Law enforcement entity and/or Emergency Servies department takes the lead as appropriate.
Manages incidents using problem-solving, mediation and de-escalation strategies in accordance with college policies and procedures.
Completes detailed and professional incident report and document shift activity via monitor's log.
Educates the campus community and visitors on topics in safety, security, and college policy through interpersonal communications, organized instruction, and enforcement.
Provide general security services for the Museum such as locking and unlocking of doors, arming, and disarming the burglar alarm system, and monitoring the camera system.
Treats all staff, faculty, student, and visitors to the Museum with courtesy, respect and follows all college lead diversity, equity, inclusion, and access guidelines.
Follows all other responsibilities listed in the Museum Monitor Handbook.
Middlebury College is an equal-opportunity employer where diversity, equity, and inclusion are core values. To this end, the College recruits talented and diverse faculty, staff, and students from across the United States and around the world. Middlebury College encourages applications from women, people of color, people with disabilities, and members of other protected classes and historically underrepresented communities. The College also invites applications from individuals who demonstrate an ongoing commitment to advancing diversity, equity, and inclusion in the workplace.
Requirements
Ability to complete required specialized on the-job training in a satisfactory manner.
Ability to handle confidential matters with appropriate discretion.
The ability to recognize and respond to serious emergencies, exercise good judgment, and perform well under pressure.
Excellent written and oral communication skills, ability to learn and use a variety of techology.
Physical Requirements
Standing and sitting for long periods of time.
Benefits
As an employee of Middlebury College, you will enjoy being part of a vibrant supportive community.
Come join us and be a part of our team!
$18.8 hourly Auto-Apply 60d+ ago
Digital Experience Officer
Passumpsic Savings Bank 3.3
Sergeant job in Saint Johnsbury, VT
Passumpsic Bank continues to innovate and provide more user-centric digital solutions for our customers. To further this, we are looking for a forward thinking individual to lead the charge in transforming how we engage with our digital platforms.
Position Summary
The Digital Experience Officer is responsible for leading Passumpsic Bank's digital strategy, platform management, and customer experience across all digital channels. Reporting directly to the Chief Innovation Officer, this role ensures that digital platforms are optimized to meet customer needs, integrate seamlessly with core systems, and support the Bank's strategic growth.
In addition to shaping the digital roadmap and representing the Bank as a regional and national thought leader, the Digital Experience Officer plays a critical role in the internal adoption and integration of new digital products. This includes collaborating with cross-functional teams to align digital initiatives with operations, compliance, and customer service, as well as overseeing the training and readiness of staff to ensure successful rollouts.
This leader will champion continuous improvement of the Bank's digital platforms, strengthen vendor relationships, and ensure that customers and employees alike experience the full value of the Bank's digital investments.
Essential Duties and Responsibilities:
Strategic Leadership & Vision
Own the digital banking roadmap, ensuring alignment with enterprise strategy and customer expectations.
Serve as the Bank's subject matter expert in digital banking, payments, and emerging technologies (e.g., FedNow, tokenized deposits, blockchain).
Represent the Bank at national conferences, industry forums, and regional events to position Passumpsic as a digital leader.
Provide insight into emerging trends and advise on strategic opportunities.
Digital Banking Platforms & Product Ownership
Lead product management for digital banking platforms (Alkami, Fiserv Premier integrations, Glia, and future technologies).
Partner with the CIO, IT Manager, and Technology Coordinator to deliver new capabilities.
Oversee vendor relationships related to digital platforms and services.
Ensure digital products meet compliance, risk, and audit standards.
Adoption, Training & Performance
Champion adoption of digital platforms by customers and staff.
Partner with Information Technology, Retail Banking, Lending, Operations, and Marketing to ensure effective rollouts, staff readiness, and customer communication.
Develop KPIs and dashboards to track digital engagement, adoption, and satisfaction.
Drive continuous improvement of digital services through feedback loops, user testing, and analytics.
Innovation & Community Engagement
Build relationships with peer banks, fintechs, and associations to identify new opportunities.
Act as a regional voice for digital transformation, publishing thought leadership and participating in panels.
Collaborate with community partners to align digital banking advancements with the Bank's mission and values.
Qualifications
7-10 years of progressive leadership in digital banking, fintech, or related financial services.
Proven experience with digital platform strategy, implementation, and vendor management.
Strong understanding of banking technology systems, payments, and regulatory requirements.
Excellent communication, executive presence, and ability to represent the Bank externally.
Demonstrated ability to lead cross-functional teams and influence without direct authority.
Visionary thinker with practical execution skills-able to translate trends into actionable initiatives.