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Where do you want to work?
Deal with People
Outdoors/walking/standing
$19,250
Average Salary
Most waiter and waitress jobs are entry level, and workers learn through short-term on-the-job training. No formal education or previous work experience is required to enter the occupation.
Most states require workers who serve alcoholic beverages to be at least 18 years of age, but some states require servers to be older. Waiters and waitresses who serve alcohol must be familiar with state and local laws concerning the sale of alcoholic beverages.
EducationNo formal education is required to become a waiter or waitress.
TrainingMost waiters and waitresses learn their skills through short-term on-the-job-training, usually lasting a few weeks. Trainees typically work with an experienced waiter or waitress, who teaches them basic serving techniques.
Some full-service restaurants provide new employees with some form of classroom training that alternates with periods of on-the-job work experience. These training programs communicate the operating philosophy of the restaurant, help new servers establish a rapport with other staff, teach serving techniques, and instill a desire to work as a team. They also discuss customer service situations and the proper ways to handle unpleasant circumstances or unruly customers.
Training for waiters and waitresses in establishments that serve alcohol typically involves learning state and local laws concerning the sale of alcoholic beverages. Some states, counties, and cities mandate the training, which typically lasts a few hours and can be taken online or in-house.
Important QualitiesCommunication skills. Waiters and waitresses must listen carefully to customers’ specific requests, ask questions, and relay the information to the kitchen staff, so that orders are prepared to the customers’ satisfaction.
Customer-service skills. Waiters and waitresses spend most of their work time serving customers. They should be friendly and polite and be able to develop a rapport with customers.
Detail oriented. Waiters and waitresses must record customers’ orders accurately. They need be able to recall the details of each order and match the food or drink orders to the correct customers.
Interpersonal skills. Waiters and waitresses should be courteous, tactful, and attentive as they deal with customers in all circumstances to resolve any issues that arise.
Physical stamina. Waiters and waitresses spend hours on their feet carrying heavy trays, dishes, and drinks.
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Gender
Female
81.3%Male
16.8%Unknown
1.9%Ethnicity
White
77.8%Hispanic or Latino
13.6%Asian
6.7%Unknown
1.4%Black or African American
0.5%Languages Spoken
Spanish
63.1%French
9.0%Italian
3.2%Chinese
2.9%Mandarin
2.6%German
2.6%Korean
2.2%Russian
2.1%Portuguese
2.0%Japanese
1.8%Vietnamese
1.4%Cantonese
1.4%Arabic
1.4%Greek
0.8%Polish
0.7%Hindi
0.7%Tagalog
0.7%Swedish
0.4%Thai
0.4%Hmong
0.4%Server And Hostess
Unfortunately we don’t have enough data for this section.
Average Length of Employment
Schools
University of Phoenix
11.5%University of Central Florida
8.3%Valencia College
5.7%Florida State University
5.3%Georgia State University
5.1%Northern Virginia Community College
4.7%Liberty University
4.7%University of Alabama
4.6%Palm Beach State College
4.6%Temple University
4.5%Southern New Hampshire University
4.5%Texas State University
4.4%Ashford University
4.3%Kaplan University
4.3%University of North Texas
4.0%Miami Dade College
4.0%Arizona State University
3.9%Middle Tennessee State University
3.9%Virginia Commonwealth University
3.8%University of South Florida
3.8%Majors
Degrees
Other
38.8%Bachelors
36.2%Associate
14.4%Certificate
4.5%Masters
3.4%Diploma
1.6%License
0.7%Doctorate
0.4%Server And Hostess
Unfortunately we don’t have enough data for this section.
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A day in the life of a server