We calculated that 11% of Server And Hostesses are proficient in POS, Food Preparation, and Food Orders. They’re also known for soft skills such as Detail oriented, Communication skills, and Customer-service skills.
We break down the percentage of Server And Hostesses that have these skills listed on their resume here:
- POS, 11%
Greeted and sat customers, used a cashier system and POS system, light bakery work, light inventory.
- Food Preparation, 10%
Handled currency and credit transactions quickly and accurately Followed procedures for safe food preparation, assembly, and presentation.
- Food Orders, 9%
Demonstrated great customer service by taking food orders and ensuring customer satisfaction.
- Customer Orders, 7%
Take customer orders *Provide excellent customer service *Food Prepping *Busing and maintain cleanliness of restaurant *Balancing of cash drawers
- Customer Service, 6%
Trained new employees in multiple positions while providing superior customer service to increase customer loyalty ensuring repeat business.
- Drink Orders, 5%
Greeted guests, took drink orders, made reservations, answered phones, cleaned tables, ran food, set tables.
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Some of the skills we found on server and hostess resumes included "pos," "food preparation," and "food orders." We have detailed the most important server and hostess responsibilities below. Detail oriented can be considered to be the most important personality trait for a server and hostess to have. According to a server and hostess resume, "waiters and waitresses must record customers’ orders accurately" server and hostesses are able to use detail oriented in the following example we gathered from a resume: "generate detailed checks utilizing micros systems. " Another trait important for fulfilling server and hostess duties is communication skills. According to a server and hostess resume, "waiters and waitresses must listen carefully to customers’ specific requests, ask questions, and relay the information to the kitchen staff, so that orders are prepared to the customers’ satisfaction." Here's an example of how server and hostesses are able to utilize communication skills: "utilized effective communication and active listening to ensure that food and drink orders were accurate and customers were satisfied. " Server and hostesses are also known for customer-service skills, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a server and hostess resume: "waiters and waitresses spend most of their work time serving customers" We also found this resume example that details how this skill is put to the test: "greet customers, take food and drink orders, helped bartender when needed, cleaned waitress station, cashed out customers. " In order for certain server and hostess responsibilities to be completed, the job requires the skill "physical stamina." According to a server and hostess resume, "waiters and waitresses spend hours on their feet carrying trays, dishes, and drinks." As an example, this snippet was taken directly from a resume about how this skill applies: "fast-paced, busy, high volume and maintain physical stamina. " As part of the server and hostess description, you might find that one of the skills that might be helpful to the job is "physical strength." A server and hostess resume included this snippet: "waiters and waitresses need to be able to lift and carry trays or materials that can weigh up to 50 pounds." This skill could be useful in this scenario: "acquired first experience in food service field strengthened work ethic"
See the full list of server and hostess skills.
After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming a server and hostess. We found that 31.3% of server and hostesses have graduated with a bachelor's degree and 1.4% of people in this position have earned their master's degrees. While some server and hostesses have a college degree, you may find it's also true that generally it's possible to be successful in this career with only a high school degree. In fact, our research shows that one out of every three server and hostesses were not college graduates.
Those server and hostesses who do attend college, typically earn either business degrees or psychology degrees. Less commonly earned degrees for server and hostesses include general studies degrees or nursing degrees.
When you're ready to become a server and hostess, you might wonder which companies hire server and hostesses. According to our research through server and hostess resumes, server and hostesses are mostly hired by TravelCenters of America, Farmer Boys, and The TemPositions Group of Companies. Now is a good time to apply as TravelCenters of America has 317 server and hostesses job openings, and there are 29 at Farmer Boys and 12 at The TemPositions Group of Companies.
But if you're interested in companies where you might earn a high salary, server and hostesses tend to earn the biggest salaries at Blue Dolphin Energy, General Electric, and Sunrise Senior Living Management Inc. Take Blue Dolphin Energy for example. The median server and hostess salary is $39,883. At General Electric, server and hostesses earn an average of $37,343, while the average at Sunrise Senior Living Management Inc is $31,828. You should take into consideration how difficult it might be to secure a job with one of these companies.
View more details on server and hostess salaries across the United States.
We also looked into companies who hire server and hostesses from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include Darden Restaurants, Applebee's Canada, and Outback Steakhouse.