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Become A Server Assistant

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Working As A Server Assistant

  • Performing for or Working Directly with the Public
  • Getting Information
  • Identifying Objects, Actions, and Events
  • Handling and Moving Objects
  • Training and Teaching Others
  • Unpleasant/Angry People

  • Outdoors/walking/standing

  • $20,491

    Average Salary

What Does A Server Assistant Do

Food and beverage serving and related workers perform a variety of customer service, food preparation, and cleaning duties in restaurants, cafeterias, and other eating and drinking establishments.

Duties

Food and beverage serving and related workers typically do the following:

  • Greet customers and answer their questions about menu items and specials
  • Take food or drink orders from customers
  • Prepare food and drink orders, such as sandwiches, salads, and coffee
  • Relay customers’ orders to other kitchen staff
  • Serve food and drinks to customers at a counter, at a stand, or in a hotel room
  • Clean assigned work areas, dining tables, or serving counters
  • Replenish and stock service stations, cabinets, and tables
  • Set tables or prepare food trays for new customers

Food and beverage serving and related workers are the front line of customer service in restaurants, cafeterias, and other food service establishments. Depending on the establishment, they take customers’ food and drink orders and serve food and beverages.

Most work as part of a team, helping coworkers to improve workflow and customer service. The job titles of food and beverage serving and related workers vary with where they work and what they do.

The following are examples of types of food and beverage serving and related workers: 

Combined food preparation and serving workers, including fast food, are employed primarily by fast-food restaurants. They take food and beverage orders, prepare or retrieve items when ready, fill cups with beverages, and accept customers’ payments. They also heat food items and make salads and sandwiches.

Counter attendants take orders and serve food over a counter in snack bars, cafeterias, movie theaters, and coffee shops. They fill cups with coffee, soda, and other beverages, and may prepare fountain specialties, such as milkshakes and ice cream sundaes. Counter attendants take carryout orders from diners and wrap or place items in containers. They clean counters, prepare itemized bills, and accept customers’ payments.

Food servers, nonrestaurant, serve food to customers outside of a restaurant environment. Many deliver room service meals in hotels or meals to hospital rooms. Some act as carhops, bringing orders to customers in parked cars.

Dining room and cafeteria attendants and bartender helpers—sometimes collectively referred to as bus staff—help waiters, waitresses, and bartenders by cleaning and setting tables, removing dirty dishes, and keeping serving areas stocked with supplies. They also may help waiters and waitresses by bringing meals out of the kitchen, distributing dishes to diners, filling water glasses, and delivering condiments. Cafeteria attendants stock serving tables with food trays, dishes, and silverware. They sometimes carry trays to dining tables for customers. Bartender helpers keep bar equipment clean and glasses washed. 

Hosts and hostesses greet customers and manage reservation and waiting lists. They may direct customers to coatrooms, restrooms, or a waiting area until their table is ready. Hosts and hostesses assign guests to tables suitable for the size of their group, escort patrons to their seats, and provide menus. They also take reservations over the phone, arrange parties, and help with other customers’ requests.

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How To Become A Server Assistant

Most food and beverage service jobs are entry-level jobs and do not require a high school diploma. The majority of workers receive short-term on-the-job training.

Most states require workers, such as nonrestaurant servers, who serve alcoholic beverages to be 18 years of age or older.

Education

There are no formal education requirements for becoming a food and beverage serving worker.

Training

Most workers learn their skills through short-term on-the-job training, usually lasting several weeks. Training includes basic customer service, kitchen safety, safe food-handling procedures, and good sanitation habits.

Some employers, particularly those in fast-food restaurants, teach new workers with the use of self-study programs, online programs, audiovisual presentations, or instructional booklets that explain food preparation and service procedures. However, most food and beverage serving and related workers learn their skills by watching and working with more experienced workers.

Some full-service restaurants provide new dining room employees with classroom training sessions that alternate with periods of on-the-job work experience. The training communicates the operating philosophy of the restaurant, helps new employees establish a personal rapport with other staff, teaches employees formal serving techniques, and instills a desire in the staff to work as a team.

Some nonrestaurant servers and bartender helpers who work in establishments where alcohol is served may need training on state and local laws concerning the sale of alcoholic beverages. Some states, counties, and cities mandate such training, which typically lasts a few hours and can be taken online or in-house.

Advancement

Advancement opportunities are limited to those who remain on the job for a long time. However, some dining room and cafeteria attendants and bartender helpers may advance to waiter, waitress, or bartender positions as they learn the basics of serving food or preparing drinks.

Important Qualities

Communication skills. Food and beverage serving and related workers must listen carefully to their customers’ orders and relay them correctly to the kitchen staff so that the orders are prepared to the customers’ request.

Customer-service skills. Food service establishments rely on good food and customer service to keep customers and succeed in a competitive industry. As a result, workers should be courteous and be able to attend to customers’ requests.

Physical stamina. Food and beverage serving and related workers spend most of their worktime standing, carrying heavy trays, cleaning work areas, and attending to customers’ needs.

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Server Assistant jobs

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Average Length of Employment
Lead Server 3.0 years
Head Server 2.9 years
Bartender Server 2.7 years
Fine Dining Server 2.4 years
Beverage Server 2.3 years
Restaurant Server 2.3 years
Food Server 2.2 years
Waitstaff 2.2 years
Cocktail Server 2.2 years
Banquet Server 2.1 years
Caterer/Server 2.0 years
Cook/Server 2.0 years
Room Server 1.9 years
Server And Hostess 1.9 years
Dining Room Server 1.9 years
Server 1.8 years
Bus Person 1.8 years
Dining Car Server 1.7 years
Cafe Server 1.7 years
Counter Server 1.6 years
Bar Back 1.6 years
Dishwasher/Server 1.5 years
Hostess Cashier 1.4 years
Server/Barista 1.3 years
Food Runner 1.3 years
Hostess 1.3 years
Food Runner/Busser 1.2 years
Busser 1.1 years
Server Assistant 1.0 years
Top Employers Before
Server 15.7%
Cashier 14.1%
Hostess 7.0%
Internship 5.6%
Volunteer 4.0%
Busser 3.2%
Waitress 2.6%
Cook 2.0%
Assistant 1.9%
Top Employers After
Server 23.7%
Cashier 8.5%
Internship 5.9%
Hostess 4.1%
Bartender 2.7%
Volunteer 2.6%
Manager 2.5%
Waitress 2.3%
Cook 2.3%

Server Assistant Demographics

Gender

Male

58.0%

Female

40.2%

Unknown

1.8%
Ethnicity

White

78.3%

Hispanic or Latino

12.9%

Asian

6.7%

Unknown

1.5%

Black or African American

0.6%
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Languages Spoken

Spanish

61.8%

French

9.1%

German

5.2%

Italian

3.0%

Chinese

2.7%

Russian

2.5%

Arabic

2.2%

Mandarin

2.0%

Japanese

2.0%

Portuguese

1.7%

Vietnamese

1.2%

Korean

1.2%

Polish

1.0%

Hebrew

0.7%

Bosnian

0.7%

Cantonese

0.7%

Hindi

0.7%

Hmong

0.5%

Ukrainian

0.5%

Thai

0.5%
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Server Assistant Education

Schools

University of Central Florida

9.8%

College of Charleston

7.5%

Valencia College

5.8%

Trident Technical College

5.6%

Arizona State University

5.3%

Michigan State University

5.1%

University of Phoenix

4.9%

Florida State University

4.9%

University of South Florida

4.9%

College of Southern Nevada

4.7%

University of Nevada - Las Vegas

4.5%

Central Michigan University

4.5%

Georgia State University

4.5%

University of Kentucky

4.3%

Pennsylvania State University

4.3%

Central Washington University

4.1%

University of Arizona

4.1%

Florida International University

3.8%

Florida Gulf Coast University

3.8%

University of Minnesota - Duluth

3.6%
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Majors

Business

21.4%

Psychology

8.2%

Communication

6.7%

Criminal Justice

5.9%

General Studies

5.6%

Nursing

4.8%

Hospitality Management

4.2%

Kinesiology

4.1%

Accounting

4.1%

Marketing

4.1%

Biology

3.9%

Finance

3.4%

Management

3.1%

Culinary Arts

3.1%

Health Care Administration

3.1%

Computer Science

3.0%

English

3.0%

Liberal Arts

3.0%

Graphic Design

2.9%

Political Science

2.4%
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Degrees

Bachelors

43.6%

Other

35.2%

Associate

12.9%

Masters

3.6%

Certificate

3.2%

Diploma

1.1%

Doctorate

0.3%

License

0.2%
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Job type you want
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Part Time
Internship
Temporary

Real Server Assistant Salaries

Job Title Company Location Start Date Salary
Server Assistant Quail Creek Country Club, Inc. Naples, FL Oct 24, 2016 $24,898
Server Assistant The Everglades Club, Inc. Palm Beach, FL Oct 01, 2016 $22,957
Server Assistant The Everglades Club, Inc. Palm Beach, FL Oct 01, 2015 $22,957
Server Assistant The Everglades Club, Inc. FL Oct 01, 2013 $21,914
Server Assistant The Polo Club of Boca Raton, Inc. Boca Raton, FL Oct 01, 2016 $21,392
Server Assistant Boca West Country Club, Inc. Boca Raton, FL Oct 01, 2016 $21,392
Server Assistant Boca West Country Club, Inc. Boca Raton, FL Oct 01, 2015 $21,392
Server Assistant The Polo Club of Boca Raton, Inc. Boca Raton, FL Oct 01, 2015 $21,392
Dining Room Server Assistant Beach Properties, Inc. VT May 10, 2013 $20,453
Server Assistant Davidson Hotel Company Newport, RI May 15, 2016 $20,181
Server Assistant Boca West Country Club, Inc. FL Oct 01, 2013 $19,827
Server Assistant The Polo Club of Boca Raton, Inc. FL Oct 01, 2013 $19,827
Server Assistant Boca West Country Club, Inc. FL Oct 01, 2014 $19,827
Server Assistant The Polo Club of Boca Raton, Inc. FL Oct 01, 2014 $19,827
Server Assistant The Everglades Club, Inc. FL Oct 01, 2014 $19,785

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Top Skills for A Server Assistant

CustomerServiceSkillsResetTablesBusTablesCleanTablesFoodPreparationRUNFoodDrinkOrdersServerStationsFoodOrdersSeatGuestsMenuItemsRefillDrinksCommunicationSkillsPhoneCallsServiceAreasTo-GoOrdersHighVolumeTableSettingsLargePartiesExpo

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Top Server Assistant Skills

  1. Customer Service Skills
  2. Reset Tables
  3. Bus Tables
You can check out examples of real life uses of top skills on resumes here:
  • Demonstrated outstanding customer service skills.
  • Remove plates from tables, and reset tables for private parties.
  • Assist servers, bus tables, restock supplies, after hours cleaning, maintaining service stations
  • Serve food, clean tables, mop floors, and accommodate customers in any way possible.
  • Assisted head chef in food preparation in assisted living facility for the elderly.

Top Server Assistant Employers

Server Assistant Videos

A day in the life of a Process Server

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