Server assistant job description

A Server Assistant is responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?


As a Server Assistant, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:


Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc. Ensure tableware is in good and working condition and report any defects for repair Stock, maintain and clean designated food station(s) Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc. Retrieve and transport dirty tableware to dishwashing area Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner


What are we looking for?


Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality Productivity Dependability Customer Focus Adaptability
What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

At RH we believe deeply that the \"right\" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take \"no\" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.
RESPONSIBILITIES

The Runner's primary responsibility is providing direct service and hospitality to the Restaurant's guests, including:


Running food and beverages to guests; Anticipating guests' needs; Fulfilling guest requests; Assisting in removing food and beverages from guests in a timely manner; and "Full hands" on trips to and from the kitchen. Tasks incidental to the Runner's primary responsibilities include station setup; condiment preparation; restocking; maintaining clean front of line between dish atelier and pass; maintaining to-go station; resetting tables; clearing soiled linen; and polishing silverware and glassware. The Runner may spend a limited amount of time performing these incidental tasks during their shift.


REQUIREMENTS


Willing to learn new and exciting things Alcoholic Beverage Service Certified, Certification based on Local Jurisdiction ServSafe Food Handler Certified Energetic, accountable and team oriented Reliable, dependable and responsible Ability to multi-task in a fast paced environment with a positive attitude Basic computer skills is a plus


PHYSICAL REQUIREMENTS


Must be able to lift up to 50 pounds Must be able to work standing and walking for extended periods of time


SCHEDULING REQUIREMENTS


This position is full or part time. Candidates must be willing to have flexible schedules and must be willing to work weekends and holidays.
ABOUT US

RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

We have immediate opportunities available to join our team for anyone who is at least seventeen years old . (In New Hampshire, however, you must be at least 18 years old).

As a Team Member at Red Robin, youll enjoy:

• Medical, Dental, and Vision benefits for ALL team members
• EXCELLENT Opportunities to grow with us - over 40% of our Managers were hourly Team Members
• Multiple opportunities for raises in your first year, and continued opportunities beyond
• Flexible work schedule
• Referral bonuses for bringing new members to our team
• Eligible for 401(k) retirement plan (if qualified)
• 50% discount on Red Robin food and 25% for your family

Red Robin isn't your typical burger restaurant. Since the doors opened at our first location in Seattle in 1969, weve always been a team filled with unbridled energy, magnetic personalities, and a passion for having fun!

Now Hiring / Immediate Opportunities for Full Time and Part Time:

• SERVICE PARTNER (SERVER ASSISTANT)

You will enhance our Guest experience by ensuring excellent presentation and quality before food is delivered. By joining in this team service role, you will support our Front of House / Service Team by delivering food and drinks to the Guests and assisting servers with table maintenance. This is a great starting point for future growth in our restaurants!

Our mission is clear : Make it fresh. Make it fun. Make it memorable. And above all, make 'em smile. Become a part of our team today!

Red Robin International, Inc & our independent franchisees each hire their own employees and establish their own terms and conditions of employment, which may differ from those described. We are an Equal Opportunity & E-Verify Employer who values having a diverse team in all we do.

Red Robin is a full service restaurant concept that has growth opportunities in a casual dining restaurnat environment.