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Server skills for your resume and career

Updated January 8, 2025
4 min read
Server example skills
Below we've compiled a list of the most critical server skills. We ranked the top skills for servers based on the percentage of resumes they appeared on. For example, 15.1% of server resumes contained wine as a skill. Continue reading to find out what skills a server needs to be successful in the workplace.

15 server skills for your resume and career

1. Wine

Here's how servers use wine:
  • Maintained strong working relationships with colleagues and patrons while consistently demonstrating wine knowledge and proper serving etiquette.
  • Provided wine presentation and recommendations to a discerning clientele.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how servers use customer service:
  • Served food and tended to customers with a happy and charismatic disposition, basically assured optimal customer service.
  • Provided exceptional customer service in a restaurant setting - Acquired time management skills - Established outstanding rapport with customers

3. Guest Satisfaction

Here's how servers use guest satisfaction:
  • Provided high-quality, made-from-scratch dishes and signature beverages in an upscale atmosphere, ensuring quality guest satisfaction and overall experience.
  • Ensured guest satisfaction and communicated with other individuals to answer questions and explain product information.

4. Cleanliness

Here's how servers use cleanliness:
  • Conducted continual visual inspection of cleanliness, organization, customer satisfaction and proper food handling methods.
  • Maintained kitchen and dining areas; ensuring that they exceeded both company and government-regulates cleanliness standards.

5. Cash Handling

Here's how servers use cash handling:
  • Provided customer service *Computerized order entry *Food/beverage handling *Cash handling/Credit card transactions
  • Assured proper cash handling and operated point-of-sale system

6. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how servers use pos:
  • Collected payments from customers and processed payments using POS system authorization.
  • Record customer orders accurately and efficiently on POS System.

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7. English Language

Here's how servers use english language:
  • Lead group English language conversations for second language customers wishing to improve their English skills.
  • Act as Interpreter and Translator for employees and guests with limited English language skills.

8. Food Service

The food service industry is a vast industry comprising of restaurants, caterers, cafeterias operating in institutions and any other business offering a meal not prepared at home. Foodservice operators require necessary utensils for preparing food for the consumers, foodservice distributors are the people who take care of this need for them.

Here's how servers use food service:
  • General food service responsibilities including waiting on tables, assisting other servers Maintaining section cleanliness, up-selling food products and merchandise
  • Provided exceptional Guest service in a fast-paced and rapidly changing food service environment.

9. Food Orders

Here's how servers use food orders:
  • Prepare food orders to customers specifications.
  • Seat guests, take guests food orders, provide fast and efficient service, deliver checks, provide and enjoyable service.

10. Exceptional Dining

Here's how servers use exceptional dining:
  • Provided warm and accommodating first impression as well as farewell salutation and ensured guest had an exceptional dining experience.
  • Provided excellent customer service and achieved positive customer satisfaction rating while ensuring an exceptional dining experience for guests.

11. Seat Guests

Seat guests are the act of acknowledging, receiving, and communicating hospitality to a guest. Seating a guest has a long way to go in keeping the guest happy and active.

Here's how servers use seat guests:
  • Greet guests, seat guests, take drink order, take food order, and serve food in a timely matter.
  • Greet and Seat guest ranging from 1 person to 50+ People, and provide remarkable service through the entire time.

12. Fine Dining

Here's how servers use fine dining:
  • Provide upscale customer service in a fine dining environment to exceed customers expectations.
  • Created a welcoming environment for customers, providing an exceptional fine dining experience.

13. Beverage Orders

Beverage orders mean placing an order for any kind of beverage such as water, wine, beer, cold drinks, cocktails, juices, and so on. Taking the correct beverage order is crucial for the service providers of beverages as it is necessary for customer satisfaction. A beverage order involve the kind of drink, the quantity of drinks, and any specific modifications that the customer wants.

Here's how servers use beverage orders:
  • Take food and beverage orders accurately and a timely fashion.performed all opening and closing assignments as assigned by management.
  • Ensured satisfaction of customers throughout dining experience Expedited food and beverage orders Promoted special items, performed menu demonstrations

14. Greeting Guests

Grееtіng guests is a wау of welcoming guеѕtѕ tо оnе'ѕ buѕіnеѕѕ or hоmе with jоу, ѕаtіѕfасtіоn, аnd hospitality. Greeting guеѕtѕ wіth a warm ѕmіlе, asking thе rіght ԛuеѕtіоnѕ, аnd ѕеttіng thеm on thе rіght track аrе аll vеrу іmроrtаnt fасtоrѕ whеn dеаlіng wіth a guеѕt.

Here's how servers use greeting guests:
  • Serve guests by providing excellent customer service-Gain interpersonal skills while meeting and greeting guests-Handle money through customer and personal cash outs
  • Provided exceptional customer service including greeting guests immediately, bringing drinks right away and telling customers about daily specials.

15. Punctuality

Here's how servers use punctuality:
  • Established a positive relationship with co-workers and managers through a solid work ethic, positive attitude, punctuality and dependability.
  • Praised by managers for work ethic, adaptability, energy, punctuality, and consistency in delivering customer satisfaction
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List of server skills to add to your resume

Server skills

The most important skills for a server resume and required skills for a server to have include:

  • Wine
  • Customer Service
  • Guest Satisfaction
  • Cleanliness
  • Cash Handling
  • POS
  • English Language
  • Food Service
  • Food Orders
  • Exceptional Dining
  • Seat Guests
  • Fine Dining
  • Beverage Orders
  • Greeting Guests
  • Punctuality
  • Alcoholic Beverages
  • Guest Complaints
  • Excellent Guest
  • Charm
  • Drink Orders
  • Genuine Hospitality
  • To-Go Orders
  • Clean Tables
  • Exceptional Guest
  • Micros
  • Customer Orders
  • Allergies
  • Bus Tables
  • Menu Knowledge
  • Menu Selections
  • Computer System
  • Guest Orders
  • Bartending
  • Excellent Training
  • Customer Complaints
  • Quality Customer Service
  • Pleasant Dining
  • Financial Transactions
  • Upselling
  • Customer Satisfaction
  • Sanitation Policies
  • RUN Food
  • Excellent Dining
  • Senior Care
  • Taking Food Orders
  • Sales Taxes
  • Quality Guest
  • VIP
  • Telephone Calls

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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