Server technician job description

Protingent Staffing has an exciting contract to hire opportunity for a Server Technician (Onsite) with our client located in Austin, TX.
Job Responsibilities:


The team is looking for a lab manager / system administrator for our product development lab. Candidate will be working with a small engineering team to help ensure out systems are operational, configured correctly and performing correctly. We are responsible measuring the power and performance of various server platforms including both internal and competitive systems. We need someone who is comfortable with server assembly, operation, SW installation and debug/repair of hardware. Ideal candidate would have networking experience including switches, SDN, VLANs etc. Candidate would be responsible for racking, stacking and maintaining servers as well as installing parts (e.g. processors, memory, storage, NICs, etc.) for both rack and bench systems. Candidate would serve as a key enabler for offsite resources by resetting systems, swapping out parts, and providing overall scheduling for server usage.



Job Qualifications:


Familiarity and proficiency with hardware installation – Candidate must be able to install and remove CPUs, memory, peripherals, and storage media (e.g. SSDs, NVMe, etc.). Basic proficiency in both Linux and Windows – Candidate must be able to install an OS from ISO on a system. Candidate must be able to login to a system, determine and/or set an IP address and create an account/set password. Good communication skills – Candidate must be able to clearly communicate observations in the lab to remote engineers. Candidate must be able to ask clarifying questions of remote engineers to accomplish tasks. Willingness to learn – Candidate must be able to quickly learn line-of-business applications in AMD for specific technical tasks. Attention to detail – Candidate must have good attention to detail. Our requests tend to be complex, and all steps must be carried out. The candidate will also need to record part installations and locations in a log as they occur. Self-starter – Candidate must be a self-starter and highly motivated. The candidate will be working alone often and will need to be able to prioritize issues and work without close oversight. Physical Requirements – Candidate needs to be able to lift 50lbs and be flexible enough to get under a raised floor as needed. Prior experience in server assembly, software installation, server operation, and debug. Strong written and verbal communications skills. Friendly, helpful and a can-do attitude.



Bonus points:


Prior experience as a lab manager. Experience in automated testing. Prior experience with private clouds. Ability to cross train in test planning / evaluation.



Benefits Package:
Protingent offers competitive salary, 100% paid health insurance, education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO) and an administered 401k plan.


About Protingent:
Protingent is a niche provider of top Engineering and IT talent to Software, Electronics, Medical Device, Telecom and Aerospace companies nationwide. Protingent exists to make a positive impact and contribution to the lives of others as well as our community by providing relevant, rewarding and exciting work opportunities for our candidates.

Computer Systems Analyst 2 Network Technician

(Active Secret Clearance Required)

Duties: Performs the following to include but not be limited to overall support for setting up and maintaining the physical network required for the Mission Training Complex (MTC) classrooms, VBS3 Enhanced Convoy Training System, and Battle Simulations Center (BSC). Must have knowledge of networks, communications and file transfer protocols, and basic knowledge of Windows and Linux system administration. Candidate must be able to develop network and system architectures for Battle Command Exercises and coordinate requirements with the units. Must be capable of creating and installing LAN cables and physical moving & arranging of equipment. Must be able to monitor simulation system performance to ensure maximum optimization, troubleshoot and identify system issues. Resolve interoperability problems to obtain operations across all Army Mission Command System (AMCS) platforms including email, file transfer, multimedia, and teleconferencing. Analyze voice, data, and multi-media communications networks, including planning, designing, evaluating, selecting, and upgrading operating systems and protocol suites and configuring communication media, and other devices. Coordinate requirements with the JLCCTC ERF Federation users and senior system administrators and the LVC-IA administrators. Administer network security and work with vendors to evaluate new products and resolve equipment design problems. Provide guidance and leadership to virtual warriors, unit staffs and MTC staff. Maintain current knowledge of relevant technologies and participate in special projects. Secondary duties will include being familiar with Risk Management Framework policies and procedures. Provides and executes cross training with other technicians and perform other duties assigned by the section lead.

Basic Qualifications:

• Capable of performing tasks at the system administrator level, with a working knowledge of Red Hat, Windows operating systems
• Knowledge of and experience with army staffs from Company to Division levels
• Must be a US citizen with a secret or higher security clearance; applicant will be subject to a government security investigation
• Must be willing to travel outside Fort Carson 2-4 times/year for up to 3 week/trip
• Must be a disciplined worker capable of meeting short suspense’s without intense supervision
• Understanding of MCIS, simulation/stimulation concepts, gateways, interfaces, and architectures, and the Army Constructive Training Federation/Joint Land Component Constructive Training Capability models and the Live, Virtual, Constructive-Interoperability Architecture
• Experience as a simulation analyst on military simulation projects
• Minimum of 3 years’ experience with Army Mission Command Systems
• Understanding of the Army command levels, command posts, and Mission Command War Fighting Function
• CompTIA certification in Security+ as per DoD 8570 requirements

Preferred Qualifications:

• Bachelor’s degree or equivalent work experience
• Experience in a battalion or Higher S6 section preferred
• 5+ years of experience in IT

_______________________________________________________

MILVETS offers an excellent benefits package including Health Insurance, Dental Insurance, Life Insurance, Disability Insurance, Vision, 401(k), Paid Time Off.

Applicants for U.S. based positions with MILVETS Systems Technology, Inc. must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

www.dhs.gov/E-Verify E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

MILVETS Systems Technology, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.

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Status: Salaried Regular Hours: 40+ hours/week

Reports to: Technical Services Manage

General Summary of Position

The Networking and Server Technician works independently on assigned projects and provides troubleshooting for Hurley employees and affiliates. Technician will provide support for workstations and perform server administration. The Technician will also maintain computer, network, and communications equipment used by Hurley’s multiple offices. These activities will occur on site and remotely; and may also be time critical .

Essential Duties & Responsibilities

Service and Partnership

• Uphold and exemplify Hurley’s mission, vision, and Hurley Advantage playbook
• Ensure that technical issues are solved quickly and thoroughly to minimize the impact on our company’s ability to do business
• Customer service orientation and/or prior customer service training; including prioritizing work requests and managing tasks through a ticketing system
• Conduct oneself in a way that reduces stress and frustration in other employees when technical problems do occur

Computer Hardware and Software

• Set up new computers including initial install of operating system, productivity tools, quote software, and communication software.

• Sets up, configures, maintains printers, faxes, and scanners, soft phone accessories, and provides on-site problem diagnosis and resolution for the same
• Support of custom in-house software and associated backend Microsoft SQL database
• Aid, assist, advise, and train non-technical users with hardware and software
• Assists with Workstation and Server Administration
• Conducts capacity planning and determines equipment specifications for purchase in conjunction with Technical Services Manager
• Monitors, tunes, diagnosis and resolves intermediate desktop operating system problems
• Respond to requests, from internal and authorized external business units, in a timely manner
• Conduct training of teammates and college interns in areas of expertise; documenting processes and procedures
• Evaluate technical issues and determine procedure necessary to resolve problem; forward complex issues to the appropriate technical resource in a timely manner
• Maintenance of mobile devices

Networking

• Set up, configure, secure, troubleshoot and maintain local area networks, wireless access points, VPN connections
• Develops and implements intermediate scripts to automate common functions or system operations
• Configure Microsoft Active Directory services for individual and group permissions
• Assist end users with troubleshooting any networking related issues

Minimum Requirements

Educational and Experience Requirements

• Associates or technical school degree with 1-2 years of experience in IT or
• Bachelor’s Degree in related field

Confidentiality Requirement

• Has access to confidential information and therefore, required to sign a confidentiality agreement.

Work Requirements

• Ability to travel to other locations
• Ability to lift up to 40 pounds
• Outstanding diagnostic, problem-solving and analytical skills
• Good Communications
• Hands-on experience with common software and hardware

Comments:

Duties and responsibilities of the position may change according to the needs of the company.

Hurley & Associates, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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