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Server technician skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

David Garaventa,

Laura Kier

Below we've compiled a list of the most critical server technician skills. We ranked the top skills for server technicians based on the percentage of resumes they appeared on. For example, 17.7% of server technician resumes contained customer service as a skill. Continue reading to find out what skills a server technician needs to be successful in the workplace.

15 server technician skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how server technicians use customer service:

Provided telephone and in-person customer service support, ensuring maintenance of Gateway hardware & software for business and residential customers.
Recognized for Perfect Attendance and Superior Customer Service on numerous occasions.

2. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how server technicians use troubleshoot:

Visited customer sites throughout North America to troubleshoot mission-critical problems.
Ray Electric - Field Service RF technician - Install, troubleshoot and repair commercial 2 way radio and CCTV systems.

3. Windows Server

Here's how server technicians use windows server:

Configure servers and remotely deploy Windows Server and Linux operating systems.
Configured and maintained corporate printing server running Microsoft Windows Server 2008.

4. Linux

Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.

Here's how server technicians use linux:

Illustrated proficiency in embedded software protocols on Linux and Windows platforms used to Customize network server environments.
Loaded and configured Microsoft XP, Server 2000, Server 2003, Red Hat Linux, and SCO Unix for systems.

5. PC

Here's how server technicians use pc:

Performed PC migrations on a small scale for a single office and on a large scale for Humble ISD.
Tested, and repaired PC s, laptops, servers, switches, and routers according to customer specification.

6. Switches

Here's how server technicians use switches:

Disconnected/Reconnected computers/laptops/servers and its peripherals, printers, switches, devices in multiple data centers.
Network troubleshooting experience including managing and configuration of Cisco Catalyst and Nexus switches.

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7. Facebook

Here's how server technicians use facebook:

Supported customer projects for companies such as Facebook and Amazon.

8. Desktop Support

Here's how server technicians use desktop support:

Outsourced the desktop support and delivery functionality to SARCOM and managed the conversion and successful implementation of that operation.
Provided on site/remote desktop support for 600+ users * Active Directory maintenance: building, deleting, updating accounts and mailboxes.

9. VMware

Here's how server technicians use vmware:

Configured XML and INI information for branch servers * Performed P2V conversions using VMWARE
Performed VDI slice creation/management with VMWARE Virtual Infrastructure Client.

10. DNS

Domain Name Systems, or DNS for short, is the internet's system for converting readable language, i.e., google.com, to machine language, i.e, 192.168. For a simple analogy, some call it the phonebook of the internet. Any website has its own IP address, for example, 192.168.160. Understandably this is hard to remember. So what a DNS does is link the domain name, google.com, with its IP address, 192.168.160.

Here's how server technicians use dns:

Supported DNS issues and configuration, UNIX and Windows-based web servers and mail server administration.
Designed and implemented 144 servers to modernize all proxies, DNS, and Infrastructure AD.

11. Customer Satisfaction

Here's how server technicians use customer satisfaction:

Developed and executed business plans that maximized customer satisfaction, achieved financial goals, and supported employee development.
Provide telephone follow-up with customers to verify effective problem resolution and customer satisfaction.

12. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how server technicians use technical support:

Provided technical support to customers needing assistance with hardware/software troubleshooting of their PowerEdge Servers in order to resolve existing issues.
Monitored and identified Server failures and Web outages; restoring services and/or escalating to technical support for problem resolution.

13. Printers

Printers are a technological tool used to permanently apply ink to various surfaces and material but most often paper. They are used for printing books, fliers, images, billboard advertisements, and so on. There are many different types of printers, too, each built for a different purpose, material, and processes. A new generation of printers, usually referred to as 3D printers, can use materials such as plastic or resin to build different three-dimensional physical objects and can be used to create props, statues, and various other items.

Here's how server technicians use printers:

Maintained and fixed computers, printers, monitors, servers and other electronic devices.
Configured Licensing, printers, caller id and POS applications on the new servers

14. Server Support

Here's how server technicians use server support:

Performed on-site server support to solve each company's issues including networking, OS related, or hardware.
Provided technical and client/server support in Manatee County, Florida, during the 2002 Primary and General Elections.

15. T-SQL

Here's how server technicians use t-sql:

Assisted writing T-SQL stored procedures tests when achieving data between two SQL Server instances.

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What skills help Server Technicians find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on server technician resumes?

David Garaventa

Director, Computer Information Systems and Cybersecurity Programs, Assistant Professor, CIS, Albertus Magnus College

The skills/attributes required across a variety of jobs in the IT fields.

What server technician skills would you recommend for someone trying to advance their career?

Laura Kier

Network Design and Administration Instructor

Computer Networking is a dynamic field with a wide variety of opportunities in many different industries. Some skills that will be more important in general are skills in software defined networking and automation. Skills in the DevOps field will be necessary, as well as skills leveraging AI tools. Cybersecurity is always important and using AI tools to enhance security and monitoring is necessary.

What type of skills will young server technicians need?

Joshua Davis Ph.D.

Lecturer, Carleton College

Studying mathematics is good practice for rigorous thinking and problem solving, which are valued across the workforce. For science and engineering applications, it is often also helpful to have R, Python, Matlab, or another popular programming language. But technical abilities get the graduate-only so far. They need interpersonal communication skills so that they can understand the needs of stakeholders and cooperate with colleagues. For this reason, many faculty at my school emphasize writing, speaking, listening, and teamwork skills.

What technical skills for a server technician stand out to employers?

Chirag Parikh Ph.D.

Computer Engineering Chair, Grand Valley State University

If you ask me, I consider valuable experience over good paycheck. Once you have gained that experience the paycheck will follow. As soon as you are out of college, the knowledge gained is very fresh and raring to go. If put into the right place can enhance your technical skills and you can do wonders.
As a Computer Engineering professor, I would say the job opportunities are tremendous for students out of college as they can venture into hardware field (technical support, hardware engineer, test engineer and much more) as well as software field (software engineer, software developer, software tester and much more). The possibilities are endless.
With COVID and employees working remotely there is still ample opportunity to enhance your technical and interpersonal skills as I believe remote working might stay for a while till things get back to normal.

Do you want to know more?

List of server technician skills to add to your resume

The most important skills for a server technician resume and required skills for a server technician to have include:

Customer Service
Troubleshoot
Windows Server
Linux
PC
Switches
Facebook
Desktop Support
VMware
DNS
Customer Satisfaction
Technical Support
Printers
Server Support
T-SQL
Tcp Ip

Red Hat
Unix
Citrix
DHCP
Virtualization
Microsoft Windows
Computer System
SQL Server
Database
TCP/IP
Server Hardware
I/O
IIS
Disaster Recovery
Routers
Server Monitoring

Microsoft Exchange
Virtual Servers
AIX
New Servers
Ssis
Server Environment
SAN
Cable Management
Server Issues
Server Racks
LAN
Windows XP
SLA
VPN
Software Issues

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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