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Top 50 Server Technician Skills

Below we've compiled a list of the most important skills for a Server Technician. We ranked the top skills based on the percentage of Server Technician resumes they appeared on. For example, 17.4% of Server Technician resumes contained Customer Service as a skill. Let's find out what skills a Server Technician actually needs in order to be successful in the workplace.

These are the most important skills for a Server Technician:

1. Customer Service

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high Demand
Here's how Customer Service is used in Server Technician jobs:
  • Provided telephone and in-person customer service support, ensuring maintenance of Gateway hardware & software for business and residential customers.
  • Recognized for Perfect Attendance and Superior Customer Service on numerous occasions.
  • Delivered customer satisfaction through timely and friendly customer service.
  • Involved in several projects dealing with network setup, server support, customer service, and software management.
  • Utilized support and escalation paths to address customer service issues, always placing the customer first.
  • Liaised contact with Dell customer Service to enforce PC inventory warranty agreement.
  • Conducted Customer Service training for New Hire classes.
  • Install, disconnect and upgrade customer services.
  • Service Award for outstanding Customer Service.

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2. Hardware Issues

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high Demand
Here's how Hardware Issues is used in Server Technician jobs:
  • Provided total diagnosis and repair of hardware issues, software upgrades, firmware upon request.
  • Replaced any hardware issues if there were any.
  • Problem-solved hardware issues with fault-tolerant hard drives.

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3. Windows XP

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high Demand
Here's how Windows XP is used in Server Technician jobs:
  • Installed, deployed, and troubleshot clients with both Mac OS 10.4, 10.5 and Windows XP Operating Systems.
  • Migrated over 400 Dell desktops and laptops from windows XP to Windows 7 Pro.
  • Performed Windows XP SP2 migration to all Windows 2000 Web Edition Dell Servers.
  • Experienced with Windows Server 2000, Server 2003, Windows 2000, Windows XP and AD.
  • Provided user community support of Windows XP/2K, MS Office 2003/2K, various custom 21st apps, IBM/Lenovo PC desktops/laptops.
  • Supported multiple environments and configurations such as Red hat, MS server [ ] AIX, Windows XP.

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4. Desktop

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high Demand
Here's how Desktop is used in Server Technician jobs:
  • Outsourced the desktop support and delivery functionality to SARCOM and managed the conversion and successful implementation of that operation.
  • Provided on site/remote desktop support for 600+ users * Active Directory maintenance: building, deleting, updating accounts and mailboxes.
  • Led the engineering effort to refresh the desktop, notebook, and server architecture in preparation for outsourcing.
  • Developed, programmed and sold industrial control systems, IVR telephone systems, and desktop computer systems.
  • Install, configure, and troubleshoot desktop, server, printer, VoIP phone, network equipment.
  • Directed distributed systems architecture, engineering, and support for notebooks, desktops, and servers.
  • Negotiated outsourcing contracts for desktop support and customer service saving the company over $500,000 annually.
  • Manage installations and upkeep of desktop and server infrastructure in a Mac and PC setting.
  • Helped to train new employees in testing notebooks, desktops, and servers.
  • Designed, deploy, and troubleshooting configured and maintain desktop hardware.
  • Resolved Windows and Internet Explorer issues on desktop and laptop.
  • Served as the immediate supervisor for the desktop support position.
  • Assembled Servers and Desktop PC orders per customer requirements.
  • Migrated all desktops to new server and domain.
  • Upgraded memory for laptops, desktops and printers.
  • Blackberry setup through BES and Desktop Manager.
  • Provided support for IBM laptops and desktops.
  • Updated TCP/IP, DHCP and DNS/WINS settings on all desktops
  • Perform Desktop and Laptop Support for approximately 450 employees in the Pittsford Office.
  • Experience with computer hardware diagnostics and reimaging various laptops and desktop computer systems including setup of antivirus and hard drive encryption.

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5. Remote Access

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high Demand
Here's how Remote Access is used in Server Technician jobs:
  • Implemented firewalls, intrusion detection applications, remote access solutions, and storage security.
  • Provided remote access to school site Windows 2000 Servers via HP Server Remote Integrated Lights Out Software.
  • Installed several new servers, including a four-port Remote Access Server and new print server.
  • Configured UPS management cards, and HP iLO cards for remote access.
  • Resolved server utilization issues via VMware Infrastructure Client, Terminal Service and HP iLO remote access.

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6. Linux

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high Demand
Here's how Linux is used in Server Technician jobs:
  • Assembled, configured and tested Windows and Linux based data and phone servers according to specific clients Bills of Materials.
  • Customized Windows, Red Hat Linux installs, configuration and software imaging for Servers and Desktop PCs.
  • Interacted with Pharmacists/Staff entailing CVS Pharmacy server conversions to the Linux- based RxConnect server and training.
  • Set up and Customized Linux / UNIX based Point of Sale servers as per customer orders.
  • Installed and configured Red Hat Linux desktops/Laptops, Win NT servers and work stations.
  • Worked closely with the UNIX/LINUX teams and solved their hardware ticketing issues.
  • Work closely with Unix/Linux and Windows builders to customize their server builds.
  • Maintained all user accounts for entire UNIX / Linux environment.
  • Configured LAN connections between the Linux server and terminals.
  • Deploy Linux and Windows servers to clients.
  • Install and setup various versions of Linux.
  • Designed, installed and maintained Linux host servers for virtualization and remote access via VNC over SSH ensuring a secure environment.
  • Assembled, integrated, tuned, taught and lead others in assembling high-performance linux clusters.
  • Worked on the University's installation and configuration technical team Implemented Red Hat Linux Apache Server
  • Performed system Firmware and ILO firmware updates Linux kernel, memory upgrades and swaps area.
  • Manage Backup of all Site Windows and Linux Servers with Symantec Backup Exec 2010 R3.
  • Assembeled and configured Linux name brand servers and others including Dell and HP.
  • Red hats Linux Kickstart Installation.
  • Provided server administration across numerous server platforms including VMare ESXi, Windows Server, and Red Hat Linux.
  • Build new Linux, UNIX and Windows servers and other specialty products such as VMware ESXi.

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7. PCS

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high Demand
Here's how PCS is used in Server Technician jobs:
  • Led a team in diagnosing, repairing, imaging, and shipping PCs, servers, and various other hardware.
  • Rename windows 7 PCs, join these to AD domain, allocate and place in correct OU containers.
  • Point email client to the new exchange server and migrate PCs to the new Windows domain.
  • Reconfigured SCCM 2007 & OSD including moves for network PCs performing connectivity and regular backup.
  • Function as a Desktop Support Analyst by supporting PCs and installing Software.
  • Contracted to support desktop PCs, laptops, monitors, and printers.
  • Maintained servers and built end user PCs.
  • Provided network administration for Windows Active Directory and MS Outlook Imaged PCs, ran daily backups and troubleshot hardware and software issues
  • Installed, configured, and supported network PCs, servers and hardware for remote and local offices over a multi-state area.
  • Installed and configured new PCs and software and de-commissioned old equipment according to standards and schedules.
  • Supported and administered Windows, Linux and MAC on PCs, Laptops and Wireless handhelds.
  • Provided first and second level support for IBM X-Series, Netfinity servers and Intellistation PCs.
  • Reassembled pcs, servers, handheld devices, and laptops.

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8. Troubleshoot

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high Demand
Here's how Troubleshoot is used in Server Technician jobs:
  • Leveraged support and troubleshooting background to service end users and executives with application and web application development, debugging and support.
  • Performed alignment and/or troubleshooting electronic failures to component level.
  • Worked with technicians to determine troubleshooting techniques and solutions.
  • Ray Electric - Field Service RF technician - Install, troubleshoot and repair commercial 2 way radio and CCTV systems.
  • Assisted in the installation and updating of software, as well as the setup and troubleshooting of all equipment.
  • Research and troubleshoot incorrect or mislabeled location of blade servers within an enclosure and escalate to appropriate group.
  • Inspected, tested, repaired, and configured servers and hardware utilizing diagnostic tests and troubleshooting skills.
  • Experienced in troubleshooting hardware, software, network problems, RAID configurations, etc.
  • Received tickets to troubleshoot hardware issues with servers, and handled upgrade requests.
  • Install, test, and troubleshoot various hardware and software configurations.
  • Assembled, configured, upgraded and troubleshoot IBM compatible computers.
  • Support of network setups, technical resolutions and troubleshooting.
  • Performed server maintenance, troubleshooting, and system upgrades.
  • Performed troubleshooting of PC issues (Network/Anti-Virus/Hardware).
  • Performed troubleshooting on problems for customer's computers.
  • Partition and format hard drives, troubleshooting.
  • Educated and mentored team members in troubleshooting resolutions for support and project rollouts.
  • Assisted the System Admins in troubleshooting ongoing problems with our Citrix environment.
  • Dedicated Server Tech I Responsible for Troubleshooting and analyzing causes of server performance issues Performed system restore/backups through backup disaster recovery.
  • Provide fibre and iSCSI troubleshooting and implementation support for customers, requiring assistance when the system fails or was incorrectly configured.

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9. Active Directory

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high Demand
Here's how Active Directory is used in Server Technician jobs:
  • Manage Active Directory accounts including security and distribution groups, and account expiration dates for contractors.
  • Maintained multiple Active Directory Environments, including object administration and group policy configuration.
  • Configure, add, change, and maintain user accounts in Microsoft Exchange and Active Directory for each customer.
  • Have successfully migrated customers from Windows 2000 to 2003 while maintaining the integrity of their Active Directory databases.
  • Used Active Directory and the Remedy ticketing systems as well AS400 to accomplish daily tasks.
  • Managed Active Directory, GPO's, user accounts, file permission and DFS.
  • Used active directory settings to reset passwords and give out permissions to users.
  • Updated Active Directory account information for users, computers, and groups.
  • Manage Active Directory accounts and permissions for all users at school.
  • Create and Manage Active Directory Accounts for the entire United States.
  • Provision and maintain Active Directory user and computer accounts.
  • Migrated NT domain to Active Directory with VOIP.
  • Focused on Active Directory and Network Infrastructure support.
  • Performed Active Directory and Netware migrations.
  • Managed backend IT functions and applications such as system deployment, Windows Server, Exchange 2003 and 2010 and Active Directory.
  • Managed Active Directory integrated DNS, DHCP and WINS *Imaged OS through Automated Deployment Service, installed security patches monthly.
  • Provided subject matter expertise on Windows Server, Active Directory, IIS, SQL, and Windows cyber security.
  • Field server work for a big businesses that required working with Active directory and exchange.
  • Deployed and developed of OVOW server to monitor Active Directory Servers using Smart plug in.
  • Key Responsibilities vSheare 4.1 / 5.1 management Active directory management SCCM 2012 Configuration Hyper - V management

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10. Backup

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high Demand
Here's how Backup is used in Server Technician jobs:
  • Supported Backup Exec 12.5 performing system updates, job status monitoring for servers, and hardware maintenance for Dell tape libraries.
  • Design backup strategies and server up time strategy with help of Replication for disaster recovery and mirroring for performance.
  • Maintain data backup operations via Backup Exec 2010r3 and Network Attached Storage (NAS) Devices.
  • Provided backup support to the various LAN administrators in the event of a system outage.
  • Assisted with special projects such as network port cleaning, data backups, etc.
  • Prepare workstations and server for data backup and ensure new software is working correctly.
  • Tested static power switches to provide backup power to multiple data center floors.
  • Performed backups of VM workstations and servers for data protection and retention.
  • Maintain backups for all servers for instances of restores and DR purpose.
  • Created backups and restored data from backups once servers are upgraded.
  • Make sure nightly backups are performed and tapes are sent out
  • Performed backup and restore of Cisco Network devices.
  • Supported and maintained servers and backups.
  • Performed regular backups of server.
  • Backed up and restored data on a daily basis using both ARCserve and CommVault Enterprise backup software.
  • Design and implementation of full server backups, including schedule organization for several TB of data.
  • Created custom scripts to backup and recovery server and workstation setting and profiles.
  • Installed Tivoli backup clients and helped backup team when needed.
  • Restored server backups using Cristie Bare Metal Restore.
  • Installed Tivoli backup clients and helped backup team when needed for both TSM on AIX and Legato on Solaris.

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11. Technical Support

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high Demand
Here's how Technical Support is used in Server Technician jobs:
  • Provided technical support to customers needing assistance with hardware/software troubleshooting of their PowerEdge Servers in order to resolve existing issues.
  • Monitored and identified Server failures and Web outages; restoring services and/or escalating to technical support for problem resolution.
  • Provided client accounts with technical support and recommendations to assist with budget forecasting.
  • Provided technical support for the underlying database server infrastructure supporting Epic EMR installations.
  • Provide customer technical support over telephone.
  • Provided help desk technical support of Windows Servers for over 340 school site locations in the Clark County School District.
  • Maintained functionality of technical support testing and provided support to third level support employees.
  • Provided technical support for external customers by following up on inquiries and problems.
  • Provided phone technical support to customers with Dell PowerEdge Servers and PowerVault Storage.
  • Provided front end non-technical support for Client's Internal and External Customers.
  • Provided technical support for desktops, laptops, and servers.
  • Lead person handling technical support issues for WeoGeo Servers.
  • Provided quality technical support for over 10,000 Linux servers.
  • Provided technical support for Sun Microsystems production line servers.
  • Level I Technician / Laptop Technical Support Provided telephone based portable computer technical support for home and small business customers.
  • Provide phone Technical Support for FedEx customers shipping with Ship Manager Software, Server, and Web services.
  • Provided Technical Support for all UNiSYS employees (over 36,000) throughout the U.S. for 3 years.
  • Provide onsite or over the phone technical support to computer software and hardware problems.
  • Provided tier1 technical support for Hotmail Datacenter users running Windows 2000/2003.

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12. Setup

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high Demand
Here's how Setup is used in Server Technician jobs:
  • Perform specialized software setup for teachers and administrators.
  • Cabled complex server cluster setups neatly and delicately with CAT5e, power, and fiber optic cables.
  • Travel to deliver and setup servers, (within and out of state).
  • Performed ESXi5.0 server setups and Host Post Deployments such as patching and server restarts.
  • Involved in Initial System setup including the System settings and Network settings.
  • Used KVM remote administration tools and RDP to configure new server setups.
  • Researched, made recommendation, purchased, setup and configured software licenses.
  • Distributed and setup computer hardware throughout the college campus.
  • Installed and setup new Windows Server 2003 servers.
  • Structured cabling setup for new server cages.
  • Assemble and setup computer servers.
  • Installed and setup all datacenter equipment (servers, network devices, etc.)
  • Lead the teams data migrations to NAS and Virtual Server Setup and Configuration.
  • Visit sites within Enterprise system to setup new/rebuild servers and user workstations.
  • Pulled OS image from RIS server, completed recovery and setup.
  • Configure and Setup Cisco IP Telephones for Agent Rollout.
  • Install Power Data Units (PDUs), Setup Power Cord's, and Data Cable's into Racks.
  • Created cluster using linux for stress analysis of hardware, software and installed software, setup Ethernet and infiniband speed
  • Managed COD's in colocation racks Setup NIC Teaming/Bonding on servers Migrated devices to new cabinets Ran/Installed fiber and Cat6 cables
  • Full Time) Main Duties include: Assisted Clients with repairs and setup of their servers.

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13. T-Sql

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high Demand
Here's how T-Sql is used in Server Technician jobs:
  • Assisted writing T-SQL stored procedures tests when achieving data between two SQL Server instances.

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14. Database

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high Demand
Here's how Database is used in Server Technician jobs:
  • Monitored servers, database and web server instances and associated applications to ensure availability and performance.
  • Developed a Visual Basic application for an inventory database.
  • Continued self-education around SQL databases to incorporate design methodologies.
  • Configured, monitored, and maintained corporate web and database servers so that they were secure, reliable and accessible.
  • Maintain Databases for Knowledge Reservoir with SMT and PETRA - maintain local log (LAS) file library.
  • Used DBCC commands to check physical and logical consistency of the databases and Rebuild indexes.
  • Managed networks, servers and databases as well as maintained computer networks.
  • Assisted in the redesigning and implementation of bank's database management system.
  • Installed and administered Microsoft SQL 7.0 database software and NT Servers.
  • Maintained our internal computer and employee database via asset tags.
  • Manage approximately 40 live websites as well as numerous databases.
  • Organized and maintained asset inventory using MS Access database.
  • Reconfigured SQL database to interface file server.
  • Involved in Backup and Restoring the Databases.
  • Managed corporate and branch databases.
  • Promoted code to webservers during scheduled code promotions and compiled stored procedures to databases during scheduled builds for multiple customers.
  • Implemented Centenial inventory software to add workstation information to the database information server.
  • Load database, perform logic and accuracy testing on the Accuvote Touch Screen voting machines.
  • Use 'Redis' as a key-value index database;.
  • Developed and Maintained an equipment asset database for OpenView Lead Project to configure OpenView Network Node Manager monitoring Multi data Centers.

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15. I/O

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average Demand
Here's how I/O is used in Server Technician jobs:
  • Install maximum number of various PCI I/O option modules for design compatibility assurance.

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16. Laser Printers

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average Demand

17. SQL

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average Demand
Here's how SQL is used in Server Technician jobs:
  • Implemented Microsoft Project Server, Microsoft SQL Server, TeamPlay Project Server, and Magic Service Desk 7.5 for tracking.
  • Created SQL Maintenance Jobs, Stored procedures for Maintaining SQL Servers, monitors Backup and Replication Status for various clients.
  • Designed and created a SQL database that was used for online enrollment that interacted with a PeopleSoft front-end.
  • Standardized reports using SQL queries to extract data from various databases to improve error tracking of client servers.
  • Used MYSQL, and PL/SQL to track individual servers and followed up with storage management.
  • Design and implement custom SQL Maintenance Plan using SQL Server Agent and Transact SQL.
  • Created Perl Scripts and SQL scripts to automate clients Implementations and Replication Installations.
  • Delivered technical support via SQL Server clusters and replication services.
  • Upgraded databases from SQL Server 2008 to SQL Server 2012.
  • Deploy SQL Server Report Manager for the production environment.
  • Defined Data Source within the SQL Server Analysis Services.
  • Customize SQL upgrade scripts to meet customer needs.
  • Performed installation of SQL Server Service Packs.
  • Used Linux, Unix, Windows, MS SQL, MYSQL technologies.
  • Created several automation scripts, web pages, and SQL scripts leveraging VBScript, PowerShell, Perl and other script languages.
  • Created SSIS packages to pull data from SQL Server and exported to Excel Spreadsheets and vice versa.
  • Project manager of a secure SSL B2B eCommerce and MS-SQL data warehouse server network.
  • Provide level 2 technical support of SQL Server to IBMs high profile clients.
  • Use Tech: 'Twisted', 'Mysql' etc.
  • Maintained intranet web site - Created yield reports from SQL queries - Addressed yield issues by improving test scripts and test techniques

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1 SQL Jobs

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18. Vmware

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average Demand
Here's how Vmware is used in Server Technician jobs:
  • Configured XML and INI information for branch servers * Performed P2V conversions using VMWARE
  • Performed VDI slice creation/management with VMWARE Virtual Infrastructure Client.
  • Implemented Thin Clients using VMWARE.
  • Provided consulting services including design and implementation of VMware, Windows Server & Active Directory
  • Worked extensively installing, configuring and managing VMWare and Microsoft virtual platforms.
  • Create and configure virtual servers using VMware software to reduce the cost of hardware needed by maximizing utilization of existing hardware.
  • Utilized VMware technology and MS Virtual Software to create virtual development and testing machines.
  • Build physical servers and provision server builds using VMWare and HyperV.
  • Performed P2V migrations of x86 based servers to VMware ESX.
  • Build and deploy virtual serves using VMware.
  • Created and maintained VMware server environment.
  • Configured, managed, deployed and administered virtual servers in Hyper-V and VMWare ESXi environments.
  • Manage over 600 servers including VMWare.
  • Managed a large VMWare virtual environment - ESXi host and virtual server management through vCenter server.

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19. Routers

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average Demand
Here's how Routers is used in Server Technician jobs:
  • Assembled routers maintaining standards and written instructions
  • Provide technical support for servers, thin clients, personal computers, printers, routers, switches and other network equipment.
  • Level 5 installation and Troubleshooting for internal networking, routers, hubs, and BIX connections and cross connections.
  • Tested, and repaired PC s, laptops, servers, switches, and routers according to customer specification.
  • Assist clients with setting up routers for VPN pass-through, port forwarding, security, and wireless setup.
  • Disassemble and assemble customer servers, routers, and switches to install aftermarket parts and upgrades.
  • Monitor and troubleshoot LAN, installed and configured routers and switches, and generated weekly reports
  • Installed hardware components and programmed OS for Cisco servers, switches and routers.
  • Perform maintenance on routers, and switches, replacing parts as needed.
  • Support of Cisco 700/800 series Routers.
  • Uninstalled and packed HP, Dell, IBM servers, routers, hubs, etc.
  • Checked if routers, switches and new Dell UPSs were configured properly if poor network signals were received remotely.
  • Tested Servers, Storages, Switches, Routers, Tape Drives, Workstations, and Enterprise Cabinets.
  • Experience with installing and configuring cisco devices such as switches, routers and ASA firewalls.

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20. Unix

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average Demand
Here's how Unix is used in Server Technician jobs:
  • Handled installation and configuration of SCO Unix servers hosting refrigeration industry software.
  • Worked directly with numerous Fortune 500 companies to assess existing UNIX and Windows environments and implement new UNIX and Windows environments.
  • Loaded and configured Microsoft XP, Server 2000, Server 2003, Red Hat Linux, and SCO Unix for systems.
  • Managed both Unix based and Windows based systems, ensuring reliability and stability for current clients.
  • Provide support to on-site personnel in testing computer servers using HP Unix testing program.
  • Ensured system availability of 30,000 Unix and Windows global servers.
  • Loaded Windows and Unix operating systems.
  • Install Tru64UNIX, OpenVMS and WinNT.
  • Developed IT strategies with small team Transitioned operations from Apple II systems to modern office infrastructure using Windows/ Linux/Unix.
  • Tested, configured and modified UNIX servers and SCSI hardware, Installation using Solaris.

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21. DNS

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average Demand
Here's how DNS is used in Server Technician jobs:
  • Supported DNS issues and configuration, UNIX and Windows-based web servers and mail server administration.
  • Designed and implemented 144 servers to modernize all proxies, DNS, and Infrastructure AD.
  • Resolved major DNS server configuration issues as well as host settings.
  • Worked with Security teams to move servers into a new DMZ by modifying server IPs and DNS records.

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3 DNS Jobs

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22. Email

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average Demand
Here's how Email is used in Server Technician jobs:
  • Answered technical questions and solved/escalated problems relating to networked computers, and advanced server operating systems via telephone and Email.
  • Developed and delivered training for new email access utilizing Microsoft Outlook.
  • Performed backups of Unix servers and databases for File Servers, SQL, and Email Directory servers.
  • Maintain ownership of customer's unique needs by email and/or phone contact to ensure completeness of solution.
  • Participated in the migration of 500+ Users from Lotus Notes to Microsoft Outlook for email service.
  • Worked with customer via phone/email to resolve any ongoing technical issues related to customer's equipment.
  • Exchange server administration; new email setups, performed SPAM filtering (Barracuda).
  • Maintain all aspects of email system, Clustered servers, and SAN attached storage.
  • Light exchange administration; setup new email and user accounts; reset passwords.
  • Configured SQL Mail Agent for sending automatic email.
  • Answer support phone calls to the HEAT team plus emails to the group.
  • Instituted internal and external Symantec AntiVirus Email Gateways reducing the amount of infected email by 98%.

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23. Domain

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average Demand
Here's how Domain is used in Server Technician jobs:
  • Provided trouble-shooting of network connectivity and creation of new domain/FTP accounts.
  • Suggested and then developed and implemented improvements Windows 2000 domain services.
  • Controlled and managed network IP address space, Domain Name System, Network Directory, and messaging services.
  • Managed the design, implementation, and support of a Domain Controller environment for the NT server configuration.
  • Installed/configured Windows 2000 and 03 servers, including domain controllers, file servers and application servers.
  • Push virus definitions and updates throughout the domain via our virus scanning suite (McAfee)
  • Simplified their network and connecting all desktops and printers to AD Domain structure.
  • Performed daily maintenance of all servers in production and tested domain environments.
  • Updated the servers with the latest patches before adding to the Domain.
  • Administered all aspects of Windows 2000 and 2003 servers and domain services.
  • Assisted customers with multiple domain name parking accounts and their account migration.
  • Verify progress of build and domain join process.
  • Managed and maintained domain control server.

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24. SAN

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average Demand
Here's how SAN is used in Server Technician jobs:
  • Cable management of servers' power, network and SAN connections in a neat and orderly fashion.
  • Approved and reviewed change controls for all Windows servers and SAN attached storage.
  • Installed HP OpenPath StorageWorks XP Auto Path software on servers accessing SAN storage.
  • Worked with DELL and ESMC in replacing parts for SAN equipment.
  • Assisted clients with networking, SAN, and OpenManage functionality.
  • Configured EVA 4400, 8100, 8400, P6000 Sans with 900 TB Storage.
  • Recreated complex hardware and software issues in lab environment and coordinated solutions across HP organizations and third party vendors via TSANet.
  • Configured racks pre-built with various network devices such as blade servers, layer 3 switches, SAN devices and more.
  • Spearheaded the Secure Briefing Theater/Conference Room upgrade in the San Francisco Office to 18 data drops for laptop computers.
  • Recognized the business necessity and subsequently researched and proposed the department's first utilization of a SAN.
  • Coordinated installation of HP servers, SANs, UPS, wiring and labeling of cables / equipment.
  • Provided a clean work area and maintained workstations throughout my shift Followed all safety and sanitation policies
  • Provided Disaster Recovery support during Hurricane Sandy for multiple clients located in the Tri State Area.
  • Sanitize drive array, de-racking legacy server, and stage for pick up.
  • Experience as a cashier * Sanitation technician
  • Architected and developed a Massively Multiplayer Game Server that can scale to hundreds of thousands of simultaneous online players.
  • Started in Calabasas, CA, covered most of Ventura County and then Ended in Santa Barbara, CA.
  • Prepared/cooked meat for grilling Prepared/cooked side dishes Sanitation of kitchen and cooking utensils Served food.

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25. Internet

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average Demand
Here's how Internet is used in Server Technician jobs:
  • Utilized familiarity and understanding of major Internet programming languages in order to diagnose website issues.
  • Configure the Remote Integrated Lights-Out connections so that servers can be logged in through Internet Explorer through the State Farm network.
  • Implemented a VPN solution via the internet to enable a secure connection between a remote location and main office.
  • Provided technical support for Microsoft Exchange Server 5.5 Interface with ISP's to connect with the Internet Mail Service.
  • Advised the company in choosing an internet data center facility for hosting the game servers.
  • Resolve Windows related issues, Internet Explorer issues and other PC software related issues.
  • Assisted coding and design of the company's internet website.
  • Maintained firewall, router and anti-virus for secure Internet access.
  • Established Internet connectivity for Networks Plus, Inc. office LAN.
  • Run various cable types across multiple data centers - Internet cabling, computer to computer, and computer to server.
  • Led internet sales team in achieving highest sales numbers of any sales team within MPC for over 3 years.
  • Web Site Design, Development, Internet Marketing and Programming.
  • Trained other servers Troubleshot issues with Internet Explorer, Excel, and Word Formatted documents and created templates within Excel and Word

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26. VPN

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Here's how VPN is used in Server Technician jobs:
  • Identified problems and initiated troubleshooting course for issues specific to CPE, UNI, WAN, or VPN.
  • Designed and implemented site-to-site VPN, in addition to MPLS.
  • Installed pre-configured firewall appliances/servers to allow for filtering and VPN tunneling.
  • Planned new subnets and configured VPN tunnels using IPSec, and supported each site using VPN.
  • Ftp, Smtp, Vpn.

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27. Recovery Procedures

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Here's how Recovery Procedures is used in Server Technician jobs:
  • Performed and monitored daily systems backups including rotation of tape media to off-site storage and regular testing of recovery procedures.
  • Led a project team implementing processes to assure business continuity through reliable and accountable system recovery procedures.
  • Led integration project team to customize and implement new strategies to maintain corporate disaster/business recovery procedures.

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28. Troubleshot

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Here's how Troubleshot is used in Server Technician jobs:
  • Configured, tested, and troubleshot hardware and software issues with server clusters.
  • Responded and troubleshot all system problems reported via the Remedy Tracking System.
  • Patched and troubleshot all cabling connections.

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29. Citrix

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Here's how Citrix is used in Server Technician jobs:
  • Accomplished professional recruited to support MS Operating Systems and Office applications that include messaging as well as Citrix technology.
  • Designed and deployed a Citrix 1.8 solution to accommodate a global infrastructure supporting 14000 users.
  • Utilized Citrix XenCenter and Windows PowerShell as tools in implementing test center upgrades.
  • Support Citrix XenApp 6.5 Farm Support Library's Servers Manage Technicians
  • Managed and deployed Citrix server farms.

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30. LAN

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Here's how LAN is used in Server Technician jobs:
  • Planned and installed Microsoft Live Communications Server and later upgraded to Microsoft Office Communications Server with Exchange and VOIP presence integration.
  • Developed and executed business plans that maximized customer satisfaction, achieved financial goals, and supported employee development.
  • Installed, positioned, adjusted digital surveillance cameras.
  • Managed Tier III triage of software releases to detect, document, prioritize, and develop plans to correct bugs.
  • Install, operate, and maintain microcomputer and Local Wide Area network (LAN, WAN) systems.
  • Directed new data centers build-out, including space planning, HVAC, rack design, and network switching.
  • Helped to write a disaster recovery process for Microsoft's data center emergency recovery plan.
  • Maintain VLAN Switching and Voice VLAN switching using Cisco IOS Software using Cisco Network Assistant.
  • Plan designs for computer networks and systems, certification and verification of net connections.
  • Researched data in IHS, DrillingInfo, Texas RRC Online, University Lands.
  • Scheduled daily work and planned long term work for the team.
  • Configured, administrated, and troubleshot LAN and WAN infrastructure.
  • Plan efficient methods for resolving these issues.
  • Received vendor certification as LANDesk Administrator.
  • Supported WAN, LAN, and client/server technologies utilizing Tivoli's Workload Scheduler as well as Argent's Scheduler.
  • Free Lance IT/Network Installations Detroit, MI
  • Served on professional/geotech team which planned and facilitated geotech meetings and training.
  • Provided technical support to the helpdesk and LAN administrators Documented root cause analysis for an audience of mixed technical abilities.
  • Installed and designed structure cabling Implemented security policies using ACLs and VLANs.
  • De-commissioned Wintel Servers, erase PC data with Blanco Software.

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31. Tcp/Ip

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low Demand
Here's how Tcp/Ip is used in Server Technician jobs:
  • Required knowledge of network configurations, (TCP/IP), customer service skills, ability to work unsupervised.

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32. Compaq

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Here's how Compaq is used in Server Technician jobs:
  • Use Compaq Internal Management, DS View and Remote tools to insure server builds meet corporate standards.
  • Migrated company server hardware technology from IBM to Compaq to improve hardware failures and support options.
  • Repair of multiple PC manufacturers including HP, IBM, Compaq, and Toshiba.
  • Performed Hardware and software configurations on Compaq ProLiant Line of Servers.
  • Maintained more than 200 Compaq Enterprise servers on site.
  • Implemented Compaq Insite Manager for remote server monitoring.
  • Provided Tier I, II and III technical support including 24hr onsite of Compaq and HP servers.
  • Installed/configured/maintained Windows 2003/2K Server OS systems, including monitoring with Compaq Insight Manager and CA Unicenter.
  • Support for Dell PowerEdge and Compaq Proliant Servers
  • Performed server refresh on HP/Compaq Proliant DL380/580 Xeon servers, SOE builds, and server security hardening.

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33. New Servers

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Here's how New Servers is used in Server Technician jobs:
  • Maintained and configured new servers and deployed computer and networking equipment.
  • Provided support on all levels, the maintenance of existing and creation of all new servers for NJ Data Center location.
  • Challenged with implementing efficient & cost-effective methods of testing new servers as they rolled out of assembly
  • Configured Licensing, printers, caller id and POS applications on the new servers
  • Acquire and manage team to replace server hardware, and update new servers.
  • Removed unneeded cables and moved KVM switch to 2 new servers.
  • Discover and migrate print queues from old to new servers.
  • Test new servers to make sure it works properly.
  • Copy data from old to new servers.
  • Set up new servers including Microsoft SCCM.

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34. Bios

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low Demand
Here's how Bios is used in Server Technician jobs:
  • Flash bios and firmware for motherboards, SCSI controllers, raid controllers, SCSI drives and diagnostic tools.
  • Command prompt; Resolving IP conflicts, Managing BIOS and ILO configurations
  • Programmed basic hardware such as updating bios and operating systems.
  • Raid, network, remote access, and bios configuration.
  • Enter setup to customize BIOS settings, per customer specifications.
  • Configured RAID arrays and flashed system BIOS.
  • Verified BIOS settings for proper configuration.
  • Configured server BIOS and O/S's.
  • Flashed bios to server needs.
  • Flashed BIOS with Express Update 4.5, 4.6.

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35. IIS

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low Demand
Here's how IIS is used in Server Technician jobs:
  • Designed new IIS / Site Server architecture for the web environment.
  • Learned all aspects of Microsoft Server operating systems and IIS.
  • Configured IIS with ASP/XML/PHP module installations.
  • Managed city wide IIS deployment.
  • Support customers on the install, configuration, and maintenance of Active Directory, IIS, DNS, and Exchange.
  • Installed required pre-requisite software such as IIS, SQL Server and antivirus.

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36. R2

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low Demand
Here's how R2 is used in Server Technician jobs:
  • Configured, managed, deployed and administered Windows Server 2008 and 2012r2 for Engineers and Development teams.
  • Executed migration of over 900 Dell servers from Windows server 2003 to Windows server 2008/R2.
  • Managed and Supported CentOS 5/6, Windows Server 2008R2 server.
  • Operate and maintain several servers running Windows Server 2008r2.
  • Put drives and memory in to Server 2008 r2.
  • Installed and configured Microsoft SCOM 2007 R2.
  • Deploy software in 2008r2 Server.
  • Installed Windows 2003 R2 Sp2, Windows 2000 Sp4.
  • Install and configure HP Proliant DL360 G6 servers with HP's ILO software Installed and configured MS Server 2008 R2.

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37. Application Issues

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low Demand
Here's how Application Issues is used in Server Technician jobs:
  • Engaged software analyst for resolutions on complex operating system and application issues.

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38. CPU

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Here's how CPU is used in Server Technician jobs:
  • Tested and installed the following components: memory, CPU's, Hard Drives, network and PCI Cards etc.
  • Possess in-depth knowledge of CPU, memory management, and overall hardware platform capabilities.
  • Documented CPU, memory and bandwidth usage for reports.
  • Checked and repaired CPU sockets on boards.
  • Install Ram, CPU, LAN Cards, RAID Cards, Hard Drives, and Power Supply.
  • Assembled quality working units by replacing memory sticks and CPUs.
  • Install parts including memory dimms, cpu's, heatsinks, power supply's, vrm's, and main boards.

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39. EMC

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low Demand
Here's how EMC is used in Server Technician jobs:
  • Supported PowerEdge server, PowerVault storage and Dell/EMC SAN systems in complex hardware and software combinations in mission-critical, enterprise environments.
  • Assisted in deploying and maintaining both EMC and HP EVA SAN's and related fiber channel infrastructure.
  • Configured EMC CX4 and NS-120 Sans with 500GB Storage.
  • Contract Ended) Configured server racks for customers such as IBM, Amazon EMC, Dell and more.
  • Worked with numerous Vendors (EMC, NetApp, IBM, Hp, Oracle, Lightpath, etc).
  • General administration and system support with Microsoft technologies, EMC SAN, Veritas Netbackup, and clustering.

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40. Novell

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Here's how Novell is used in Server Technician jobs:
  • Provided Technical Support for over 340 School Sites within the Clark County School District, Supporting Novell and Windows 2000 Servers.
  • Maintained global software and hardware inventories using Novell ZENworks Inventory Management, and existing databases.
  • Configured Zen Works, Novell, Microsoft, Terminal Services and Citrix Clients, DHCP, WINS, DNS.
  • Administrated Windows 2003, 2000, and NT 4.0 server Novell GroupWise Mail Server.
  • Participated in highly visible projects in a server support role for Windows Server NT / [ ] and Novell Netware 5.x.

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41. SLA

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Here's how SLA is used in Server Technician jobs:
  • Gathered the requirement from the client and translated the business details into Technical design.
  • Orchestrated implementation of SLA's for system availability and responses to customer issues.
  • Modified equipment in accordance with user change request and company SLA's.
  • Perform SLA Ticket and/or Work Order using HP Ticketing Systems.
  • Improved SLA compliance to 97% exceeding targets.
  • Help Desk Management Control (SLA's).
  • Worked with pre-sales to translate business needs into technical specifications.
  • Ensured defect and availability SLAs were met or exceeded through QA and release management processes.
  • Provided good quality of support to clients by fixing webserver issues within SLA.
  • Recognized for meeting or exceeding established Service Level Agreements (SLAs).
  • Compiled business proposals and managed service level agreements (SLAs).
  • Team delivered 100% SLA - 1 Hour response / 8 Hour Fix
  • Preformed SLA work maintaining/implemented SBS [ ] and Windows Server [ ] with strong emphasis on server uptime, and documentation.

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42. Ethernet

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low Demand
Here's how Ethernet is used in Server Technician jobs:
  • Configure Servers with Gigabit and Fast Ethernet cards.

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43. Computer System

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Here's how Computer System is used in Server Technician jobs:
  • Performed wiring and daily maintenance of internal computer systems.
  • Design, analyze, troubleshoot, and maintain computer systems, hardware and computer peripherals.
  • Directed, managed, and monitored standardization of three different networks and computer systems.
  • Provided 1-1 training to executives on new OS when upgrading computer systems.
  • Perform maintenance on tape drive and medium.PC Technician Oversee the daily performance of computer systems and server.

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44. Computer Hardware

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Here's how Computer Hardware is used in Server Technician jobs:
  • Update and distribution of virus software, definitions, configurations, deployment of new computer hardware and software installs/upgrades.
  • Designed and configured testing of computer hardware and software for business use and deployment.
  • Maintained all computer hardware, application software, network components and peripheral devices.
  • Build, Test, Diagnose and repair all models of HP computer hardware.
  • Installed, configured, and maintained Dell desktop and laptop computer hardware.
  • Manage and Update main server Testing and creating QR Codes Computer hardware support

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45. Virtual Machines

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Here's how Virtual Machines is used in Server Technician jobs:
  • Configure, install and manage virtual machines on Linux servers.
  • Managed and operated 600+ VMs (virtual machines).

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46. Server Racks

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Here's how Server Racks is used in Server Technician jobs:
  • Installed and wired server racks to create an operating network with current systems.
  • Configure network/server racks all the way down to the network operating system level.
  • Organize and label cables connected to the server racks.
  • Install servers on the server racks.
  • Configure server racks (build PDU units into rack, deploy servers into racks, cable management) .
  • Contracted through Hewett Packard and Tek Systems Project Highlights Rewiring server racks for power distribution for upwards of 300 racks.

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47. Sharepoint

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low Demand
Here's how Sharepoint is used in Server Technician jobs:
  • Provide administration of SharePoint accounts.
  • Aided in maintaining the team s SharePoint and kept records of inventory and project notes within the site.
  • Created and maintained team SharePoint site, and trained other team members on use and maintenance
  • Worked with many programs including Excel, DOS, SharePoint and Altiris PIX Boot programming.
  • Maintain approved Microsoft Office Suite, Microsoft SharePoint, Bitlocker, and Exchange softwares.

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48. Microsoft Windows

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Here's how Microsoft Windows is used in Server Technician jobs:
  • Configured and maintained corporate printing server running Microsoft Windows Server 2008.
  • Help create and test Microsoft Windows 2000 and 2003 family Server images according to FBI approved.
  • Implemented design, configuration, and management of the Microsoft Windows Server environment.
  • Installed, maintained & upgraded Microsoft Windows [ ] servers for a global infrastructure environment.

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49. NAS

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low Demand
Here's how NAS is used in Server Technician jobs:
  • Led project and work activities for the Fort Lewis Server Consolidation TeamProject to NAS Replication.
  • Maintained various types of SAN and NAS devices.
  • Worked with Network Attached Storage (NAS) ether link and Storage Area Networks (SAN) fibre channel interconnects.
  • Maintained and supported current NAS, iSCSI, and Fiber Channel SAN storage.
  • Network Attached Storage(NAS)-Emprise 7000 and 9000 systems.

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50. RAM

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low Demand
Here's how RAM is used in Server Technician jobs:
  • Designed and implemented a redundant terminal server/Meta-Frame solution using Legatos Octopus to support our warehouse and distribution centers order-tracking software.
  • Perform quality assurance/quality control functions across large spectrum of programs including testing equipment for accuracy and stability.
  • Led Andersen Consulting teams to change existing mainframe-based computing environments to client-server technologies.
  • Configured and programmed network and server related equipment.
  • Streamlined install process by creating setup program for Golden Gate from an average time of thirty minutes, to four minutes.
  • Trained in Website Support but was quickly promoted to FXRS Server training after 3 of the 6 week training program.
  • Assisted with the setup, installation, and configuration of workstations, servers, and mainframes.
  • Cleaned, reprogrammed, and backed up computer files, personal settings, etc.
  • Created an automation program to add users into a domain through a network.
  • Verify that all documentation is present: Engineering Release Form/Routing Sheet /Wiring Diagram/BOM.
  • Verify wire/wire size match wiring diagram (including optional wiring).
  • Fix hard drives and motherboards and reprogram for new shipment.
  • Follow diagram to insure server were built correctly.
  • Replace motherboards, PCI cards, processors, RAM chips, power supplies.
  • Maintained multi million dollar per day SUNCOLD environment 'sh' scripts that FTP'ed to Mainframe.
  • Run programs to create the initialize disk, ghost hard drives and partition them.
  • Created a Perl Program to add user's with a unique userid automatically.
  • Experienced using 'ksh' shell scripting and Perl programming for System Administration.
  • Created training program and certification process for the Technical Services Department.
  • Experienced in Siebel CRM software, Citrix Metaframe, Microsoft OS family.

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Server Technician Jobs

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20 Most Common Skills For A Server Technician

Customer Service

22.3%

Hardware Issues

14.7%

Windows XP

11.0%

Desktop

5.2%

Remote Access

4.0%

Linux

3.9%

PCS

3.8%

Troubleshoot

3.7%

Active Directory

3.5%

Backup

3.4%

Technical Support

3.4%

Setup

3.3%

T-Sql

3.1%

Database

2.8%

I/O

2.4%

Laser Printers

2.2%

SQL

2.0%

Vmware

1.9%

Routers

1.7%

Unix

1.6%
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Typical Skill-Sets Required For A Server Technician

Rank Skill
1 Customer Service 17.4%
2 Hardware Issues 11.5%
3 Windows XP 8.6%
4 Desktop 4.0%
5 Remote Access 3.1%
6 Linux 3.0%
7 PCS 3.0%
8 Troubleshoot 2.9%
9 Active Directory 2.8%
10 Backup 2.7%
11 Technical Support 2.7%
12 Setup 2.6%
13 T-Sql 2.4%
14 Database 2.2%
15 I/O 1.9%
16 Laser Printers 1.7%
17 SQL 1.6%
18 Vmware 1.5%
19 Routers 1.3%
20 Unix 1.3%
21 DNS 1.3%
22 Email 1.2%
23 Domain 1.2%
24 SAN 1.0%
25 Internet 1.0%
26 VPN 1.0%
27 Recovery Procedures 0.9%
28 Troubleshot 0.9%
29 Citrix 0.9%
30 LAN 0.9%
31 Tcp/Ip 0.8%
32 Compaq 0.8%
33 New Servers 0.8%
34 Bios 0.7%
35 IIS 0.7%
36 R2 0.7%
37 Application Issues 0.6%
38 CPU 0.6%
39 EMC 0.6%
40 Novell 0.6%
41 SLA 0.5%
42 Ethernet 0.5%
43 Computer System 0.5%
44 Computer Hardware 0.5%
45 Virtual Machines 0.5%
46 Server Racks 0.5%
47 Sharepoint 0.4%
48 Microsoft Windows 0.4%
49 NAS 0.4%
50 RAM 0.4%
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40,508 Server Technician Jobs

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