Service Access & Management jobs - 61 jobs

Mental Health Blended Case Manager - Mental Health Services Start your career, shift your path, or grow your impact with SAM Who We Are At Service Access & Management, Inc. (SAM), we believe everyone deserves the opportunity to live their best life; and our team is here to make that possible. With over 800 professionals across Pennsylvania and New Jersey, we provide high-quality services that empower individuals and strengthen communities. Rooted in service, integrity, and respect, SAM is a place where individuals served and colleagues come first. About the Mental Health Case Manager Role As a Mental Health Case Manager within our Mental Health Services team, you'll play a vital role in supporting individuals with mental health needs through strengths-based, trauma-informed case management. You'll coordinate services, advocate for individuals, and assist in building pathways to stability and recovery. This position is ideal for someone who is organized, compassionate, and thrives in a community-based setting where collaboration and advocacy matter. Mental Health Case Manager Core Responsibilities Conduct assessments to identify individual needs, strengths, and goals Develop and monitor individualized service plans in partnership with individuals and their supports Coordinate access to mental health services, supports, and community resources Respond to crises and provide timely intervention and support Maintain accurate, timely documentation in accordance with confidentiality and compliance standards Engage individuals in recovery-oriented planning, promote self-sufficiency, and provide advocacy Participate in team meetings, training, and supervision On-call and occasional weekend hours required What You Bring Bachelor's Degree in psychology, social work, counseling, social welfare, sociology, vocational rehabilitation, or a related field; OR 12 credits in a human services field and 2 years of related experience Experience in mental health or developmental disability services preferred Ability to work independently and as part of a team A valid driver's license and reliable transportation Who Thrives in This Role We've found that people who are: Organized and responsive Compassionate and adaptable Strong communicators and advocates Team players with a passion for supporting others …tend to thrive in this role. Whether you're just starting out or building on prior experience, we have a place for you. Employee Benefits This position is represented by a union and follows the terms of the collective bargaining agreement, which includes: Generous paid time off and sick leave Employer matching 401k - up to 5% Recognition and wellness initiatives and rewards Scheduled annual increases and longevity bonuses Healthcare and insurance options with employee contributions In addition, all team members have access to tuition discounts, professional development, supportive supervision, and career growth opportunities. Location & Schedule This position is based at our DuBois Office, serving Clearfield and Jefferson Counties, PA. Work is primarily community-based with some remote flexibility. Office hours are Monday through Friday, 8:30 AM to 4:30 PM. Mental Health Case Managers have on-call responsibilities. We welcome candidates of all backgrounds and are committed to building a diverse and inclusive team. #ZR

PHMC is proud to be a leader in public health. PHMC requires all employees to be fully vaccinated for COVID-19 before the first day of employment. We will offer the vaccination at no cost via our Health Centers. SERVICE AREA: Child Development & Family Services (CDFS) PROGRAM: PHLpreK JOB OVERVIEW: The Provider Services Specialist is the primary point of contact for an assigned caseload of PHLpreK Providers. The Provider Services Specialist establishes strong working relationships with PHLpreK site locations assigned to their caseload. The Provider Services Specialist leverages these relationships to clearly communicate PHLpreK contract expectations, to monitor provider progress towards meeting contract expectations, and to identify when provider performance warrants escalation or referral to Quality Supports. The Provider Services Specialist implements with high fidelity established contracting, contract monitoring, file review, invoicing, and reporting policies and procedures. This position is under the direct supervision of the PHLpreK Provider Services Coordinator and works closely with PHLpreK providers, other members of the PHLpreK administration team, and key stakeholders delivering supports to the PHLpreK location. RESPONSIBILITIES: * Establishes strong working relationships with PHLpreK site locations assigned to their caseload and leverages these relationships to clearly communicate PHLpreK contract expectations. * Implements with high fidelity established contracting processes and ensures provider compliance with applicable laws and regulations, funder requirements, and PHMC standards regarding contract management. * Collects and enters all necessary performance data and file review notes in designated information management systems and data tools in accordance with outlined policies and procedures. * Maintains organized electronic records for providers on caseload. * Analyzes provider performance data and determines if referral to quality supports is needed to remediate areas of noncompliance and makes timely referrals using identified referral processes. * Analyzes provider performance data and makes recommendations for escalated action in response to areas of egregious or persistent noncompliance with PHLpreK deliverables. * Works with the Provider Service Coordinator to develop corrective action plans that effectively resolve areas of contractual noncompliance as needed. * Collects data and reports on trends in identified areas of noncompliance within provider caseload. * Completes file review, compliance monitoring, and auditing activities to meet contractual requirements in accordance with outlined policies and procedures. * Reviews and approves provider enrollment, attendance, and invoicing records with a high degree of accuracy within the contractually established time frame. * Tracks and reports on provider compliance with fiscal benchmarks, including obligation benchmarks, auditing benchmarks, and fiscal close-out benchmarks. * Assists the Contracts Coordinator in completing any requests for budget, finance, or audit reports. * As needed, supports annual PHLpreK provider requests for seats application and contract renewal activities. * Disseminates tools, trainings, and other resources to ensure PHL PreK providers understand and can successfully comply with the established contracting, reporting, invoicing, auditing, and annual reconciliation requirements. * Exercises good judgment in the application of rules, protocols, and guidelines to ensure consistent application across all Providers on caseload. * Actively seeks opportunities and cultivates partnerships to expand the value of program services in alignment with funder priorities and guidance. * Engages in ongoing professional development to support continuous quality improvement and relevant translation of research to practice within program operations. * Performs other duties as assigned. Competencies: * Knowledge of general office policies, procedures and work methods. * Knowledge of administrative, fiscal, and operational practices. * Knowledge of state and local regulations applicable to early care and education programming. * Knowledge of personal computers and networked systems and their use, applications for database management, tracking and reporting in a human services or similar environment. * Ability to facilitate the coordination of multiple tasks. * Ability to communicate effectively with employees, other professionals, government agencies, in a positive, pleasant, professional and productive manner in writing, by telephone, and in personal contacts. Minimum Qualifications: * Bachelor's Degree in Business Administration, Social Work, Education, or related field * Five years related experience human services, early childhood, education, government or related field Other Requirements: * This job includes the normal physical demands associated with office work including bending, lifting, and carrying. * Ability to pass a health examination and criminal background check. Ability to work effectively with minimal daily guidance. Knowledge of community resources. Successful experience working in a team setting. Ability to present a positive image of the organization to members of the community. * This position may include the need to attend weekend or evening meetings or trainings and might involve travel. * Other duties as assigned. PHMC is an Equal Opportunity and E-Verify Employer.

PHMC is proud to be a leader in public health. The Regional Tobacco Manager serves as an experienced team member in the field of tobacco prevention and control. This individual is responsible for overseeing, managing, and coordinating the activities of the Southeastern Pennsylvania Tobacco Control Project (SEPA TCP), assisting with program-wide strategic planning, and coordinating projects across HPC's Tobacco Prevention and Control Services team. This position works closely with all of the SEPA TCP service providers and reports to the Assistant Director, Tobacco Prevention and Control Services. Availability during daytime and some early evening hours. Responsibilities: Program Management * Oversees, manages, and coordinates all regional cessation, prevention, policy, and advocacy activities. * Work with TDT technical assistance providers to set agendas and trainings for service providers. * Chair technical assistance trainings for SEPA TCP providers. * Works with Director and Assistant Director to identify SEPA Tobacco-Free Coalition needs and coordinate training activities, i.e., webinars, conference calls, etc. * Works with the Regional Media/Public Relations Technical Assistance Provider in developing messaging to promote SEPA TCP programming and the PA Free Quitline. * Oversees youth recruitment for Pennsylvania's Tobacco Resistance Unit (TRU) and youth tobacco prevention and advocacy programming within the SEPA TCP. * Builds and maintains strong relationships with funders, program partners, HPC tobacco team members, and SEPA TCP service providers to ensure effective communication and efficient program oversight. * Receives and analyzes regular reports from PHMC REG staff and reports to the Director and Assistant Director. * Works with the Director, Assistant Director, and the rest of the tobacco team to complete quarterly reports. * Work with the Director, Assistant Director, and HPC leadership to create and implement a strategic plan for tobacco and youth advocacy programming. * Attends regular grantee/partnership, state-wide, and national meetings as needed. * Oversees the team that conforms to service provider contracts. * Participates in HPC management team meetings. Supervision/Leadership * Supervises Program Coordinator for SEPA Tobacco Control Project. * Collaborates with the Director and Assistant Director to determine the strategic direction of SEPA Tobacco Control Project initiatives. * Provides direction, guidance, and monitoring of regional service providers and their contract deliverables. * Supports the tobacco team and service provider staff in defining priorities, deadlines, and resolving any program challenges. * Assists with program hiring; conducts training of new program staff. * Assists with writing of funding proposals, work statements, and program reports of activities and outcomes. * Assists with publicizing the program and program outcomes, including abstracts, posters, and presentations. * Reviews correspondence, newsletters, and lesson plans written by service providers. * Communicates formally every week with the Assistant Director. * Enforces agency policies and procedures. * Other relevant duties as assigned. Skills: * Excellent written and oral communication skills. * Strong group facilitation; youth-focused. * Strong knowledge of best practices in tobacco prevention and control. Experience: * Two years of experience in the field of tobacco prevention and control is required. Education Requirement: * Bachelor's Degree required Salary: * Commensurate with education and experience * Grade: 19 PHMC is an Equal Opportunity and E-Verify Employer.

DEPARTMENT: Community Mental Health (CMH) PROGRAM: Intensive Behavioral Health Services (IBHS) ROLE TYPE: Fee-for-Service/Special Payroll The Fee-for-Service Behavioral Health Technician provides 1:1 therapeutic support and behavioral interventions to children and adolescents in school, community, and/or home settings in order to help clients achieve goals identified in their treatment plans. RESPONSIBILITIES: * Foster a therapeutic relationship with the child and support their therapeutic needs and therapeutic goals in the treatment plan. * Based upon the treatment/behavior plan, use therapeutic techniques and interventions best matched to the individual to help them achieve goals in the treatment plan * Provide input and feedback that contributes to the development of the treatment plan. * Provide crisis management and support to clients, including prevention, de-escalation, and processing of strategies to support improved client functioning. * Coach the teacher, parent, and child on how to effectively implement strategies and interventions that promote attainment of treatment goals and help the client achieve success. * Actively engage the client and their caregivers and/or teachers (as well as other adult supports) to work toward the achievement of treatment goals, applying a range of appropriate therapeutic interventions. * Provide feedback to other team members regarding outcome measurement related to interventions and responses. * Adhere to CASSP principles of being child-centered, family-focused, community-based, multi-system, culturally competent, and least restrictive/least intrusive. Incorporate these principles throughout treatment. * Actively collaborate with all treatment team members on a frequent and regular basis. * Attend supervision and training as directed, following the service contract. * Adhere to regulations regarding further professional development. Complete all of the mandatory trainings required to maintain compliance with agency expectations and guidelines. * Ensure compliance with PHMC policies and procedures, including confidentiality and reporting suspected abuse. Contributing to the Team * Participate in regular meetings with staff to ensure priorities are clear, coordination is good, and communication is open. Develop additional methods for ongoing effective communication. * Cooperate and communicate as a multidisciplinary staff team member through formal meetings, informal consultations, and committee participation. * Model traits of a responsible team member by executing job responsibilities, open communication, and good follow-through. Support team members to do the same. * Respond promptly to the concerns and interests of clients, parents, guardians, funding entities, and other PHMC staff. Trauma-Informed Behavior * Demonstrate commitment to being trauma-informed and maintaining a therapeutic environment and community that promotes safety and nonviolence as the basis for all we do with clients and staff. * Demonstrate knowledge and utilization of trauma-informed practices, including emotional intelligence, effective communication, understanding of the impact of trauma on development, strengths-based and person-centered practice, resilience focus, and commitment to growth and change. Administrative Activities * Ensure compliance with all of PHMC's policies and procedures, including confidentiality and acting as a mandated reporter in accordance with the law, policies, and procedures. * Implement all documentation requirements and ensure that reports are complete, thorough, timely, and written in the prescribed format. Ensure that staff members do the same. * Perform other duties as assigned. SKILLS: * Understanding of theory and implementation of behavior modification interventions * Communicates effectively both verbally and in writing with a broad variety of people, including other team members and management * Ability to quickly form trusting relationships with a child/adolescent population based on an understanding of developmental process and emotional needs * Ability to form effective working relationships with diverse clients, school staff, family members, and stakeholders * Ability to work effectively in a team-oriented environment * Maintains appropriate professional boundaries and confidentiality * Demonstrates initiative, problem-solving, and follow-through * Independently assessing and recording data in order to report behavioral outcomes and intervention results to Behavior Consultants, Mobile Therapists, and Psychologists * Knowledge, application, and adherence to CASSP principles * Ability to effectively and independently communicate treatment objectives and interventions to youth, family, school staff, and other treatment team members * Ability to administer First Aid and CPR, if necessary QUALIFICATIONS: * Must meet one of the following: * Have a bachelor's degree in psychology, social work, sociology, education, criminal justice, or another human service field * Have a high school diploma or equivalent and have completed a 40-hour training covering the RBT Task List as evidenced by a certification that includes the name of the responsible trainer, who is certified as a BCBA or BCaBA (on-the-job training will be provided) * Preferred: 2 years of experience in the provision of behavioral health services PHMC is an Equal Opportunity and E-Verify Employer.

SUMMARY JOB DESCRIPTION: The Clinical Informatics Specialist's primary roles are to provide project management, software support and training for the PHMC Health Network's clinical systems, electronic medical record (EMR), and other applications. This position regularly trains clinical staff and works both remotely and on site. Special and seasonal projects are typical for this role in partnership with the Director of Business Analytics, department co-workers, clinical staff, PHMC IT staff and outside contractors. This is a full-time position in the PHMC Health Network that reports to the Director of Business Analytics. Shift: Monday -Friday; 8:30am-5:00pm 3 days in office 2 days remote ESSENTIAL DUTIES AND RESPONSIBILITIES: * Updating and maintaining our clinical content repository and testing product features and EHR workflows * Coordinates clinical software upgrades in conjunction with the vendor, IT, finance and SHS (health network). * Coordinates the implementation of additional clinical software modules as needed * Tests all upgrades and new modules prior to implementation * Conducts classroom training sessions for new staff and re-training existing staff * Prepares training environment and all training materials for each class * Conduct program evaluations and end user proficiency assessments * Oversees and participates in the development of training materials and assessments * Performs and coordinates problem management as they are identified in the clinic setting * Researches and evaluates software solutions that can be utilized in conjunction with the existing EMR to improve/add functionality that supports quality care, documentation and revenue * Reports recommendations of such to the Director of Business Analytics for action * Assists in the construction of and makes recommendations to the Director in creating a Clinical Dashboard * Develops relationships with care partners to support electronic communication of patient information * Acts as the designated point of contact for HIPAA Security matters * Works with the Director to develop, update and implement policies and procedures as required by the HIPAA Security Rule and other state and federal regulations * Ensures that reasonable safeguards and security measures exist, as well as proper staff training, so that electronic Protected Health Information is maintained and is not improperly used or disclosed * Ensures backup, recovery, and retention capabilities meet business requirements * Builds forms and Note Templates in the clinical software to ensure compliance with regulatory standards * Makes recommendations on the electronic medical record utilization with the clinical leadership team * Acts as a liaison with software vendors as needed * Assists in the construction of reports when needed * Participates in quality/risk committee(s) to maintain compliance with required standards * Oversees the process to optimize care documentation and maximize reimbursement * Maintains Certification/Licensure up to date and completes mandatory education/in service annually * Reports non-compliance with policies, procedures, regulations or breaches in confidentiality as appropriate PHMC/COMPLIANCE RESPONSIBILITIES: * Understands and adheres to PHMC compliance standards as they appear in the PHMC Code of Conduct, Whistle Blowers and Conflict of Interest Policies. * Keeps abreast of all pertinent federal, state and PHMC regulations, laws, and policies as they presently exist and as they change or are modified. * Comply with HIPAA and Confidentiality Policies and Procedures as they apply to the job * Comply with Department of Public Health, Joint Commission, other accreditation/regulatory agency standards. * Adhere to all PHMC Policies and Procedures * Knowledge and adherence to Infection Control and Environment of Care Guidelines and Procedures as described in the annual education module. JOB REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SKILLS: * Ability to travel between worksites as needed. * Excellent interpersonal skills, including friendliness, and empathy. cultural competence required. * Strong leadership and communication skills required. * Strong organizational and analytical skills with the ability to multi-task * Experience working within a dynamic and diverse team * Results-oriented with strong problem-solving skills and ability to demonstrate strategic thinking * High level of integrity, self-motivation, and ability to work effectively in a rapidly changing environment with changing priorities. Work well in a team environment * Ability to navigate through the organization, develop strong partnerships, and influence others across the organization. * Ability to deal with sensitive and confidential issues appropriately EDUCATION AND EXPERIENCE * Epic Certification(s) Required - Clinical Informatics or Ambulatory Principal Trainer * Experience in professional health care, ambulatory primary care, community and/or behavioral health required. * 5+ years of classroom training including curriculum development with clinical informatics preferred * Diverse electronic medical record experience preferred * 1-2 years of project management experience preferred * Bachelor's Degree preferred; or an equivalent combination of relevant education and experience. PHMC is an EOE and E-Verify Employer

PHMC is proud to be a leader in public health. We are an equal opportunity employer that holds diversity and inclusion as values central to our mission and essential for our success. The Research and Evaluation Group conducts applied research and evaluation, including work on program efficacy, intervention effectiveness, and needs assessments. JOB OVERVIEW: The Research & Evaluation Group at Public Health Management Corporation (R&E Group) is seeking a full-time Project Manager to join its team. R&E Group conducts applied research and evaluation, including work on program efficacy, intervention effectiveness, and needs assessments. The right candidate will enjoy a fast-paced, collaborative, and dynamic work environment and be ready to contribute to multiple projects. The Project Manager will report to a Senior Project Manager, Director, or Research Scientist, and should be prepared to work on multiple evaluation and research projects, overseeing day-to-day tasks relating to data collection, analysis, and dissemination. The position requires excellent organizational and communication skills as well as a high comfort level with writing about data. The Project Manager is responsible for leading projects; therefore, candidates should be comfortable with communicating with funders, preparing and monitoring budgets, contract development, providing staff support and supervision, and related project administration functions. In addition to primary responsibility for project management, Project Managers contribute to the growth of the department through the pursuit of new funding via contracts, grants, and partnerships. R&E Group is committed to creating a pathway for employees to further their careers and encouraging growth within the department and beyond. Professional development opportunities are available for all R&E Group employees. These may include, but are not limited to: presentations at national and local conferences; continuing education opportunities through academic partnerships; participation in work-related seminars; and contributions to scholarly publications. We are an equal opportunity employer that holds diversity and inclusion as values central to our mission and essential for our success. For us, this means promoting diversity of thought, experience, and culture, and creating an environment where all are respected, empowered, and safe to express their unique perspectives. We are committed to fostering and embracing our multilayered diversity; we strive to ensure that all R&E Group staff members are equally valued for their contributions to our team. Please submit a 1-2 page resume and cover letter to apply. The required cover letter is not just a formality; it is an opportunity to both demonstrate strong writing and explain how your skills and experiences translate to the work of R&E Group and make you a good fit for this position. Applications without a cover letter will not be considered. Responsibilities: * Lead to day operations of research and evaluation projects. Activities may include coordinating with partner organizations, coordinating and participating in data collection, oversight of database creation and maintenance for research and evaluation projects, participating in developing data analysis plans, and interpretation of analyses. * Train and supervise research coordinators, research assistants, interviewers, and interns to conduct their project responsibilities (data collection, data abstraction, qualitative or quantitative analysis, preparation of presentations, etc.). * Provide support and mentorship to research assistants, interviewers, and interns to meet their professional development goals. * Support grant development and lead grant applications. R&E Group is dependent upon funding via grants and contracts; Project Managers are expected to contribute to identifying new funding opportunities, lead the submission of at least two proposals per year, and provide grant submission support to senior staff. * Produce and manage research-related documents and materials. These documents include but are not limited to letters, recruitment materials, questionnaires, protocol documents and consent forms, study procedure manuals, manuscripts, and presentations. * Maintain compliance with project reporting and documentation to internal and external organizations. The Project Manager is responsible for identifying, tracking, and contributing to the fulfillment of reporting and documentation requirements related to each project. These include, but are not limited to, interim progress reports and final reports. * Participate in continuous knowledge development. The Project Manager will be expected to participate in a minimum of two new training or professional development opportunities each year, focused on knowledge and skills development. * Represent PHMC and R&E Group at national, state, and local meetings and conferences to communicate accomplishments and share information about our work, and to build new opportunities for partnership and funding support. Skills: * Excellent written and oral communication skills. * Strong analytical, interpersonal, record-keeping, organizational, and time management skills. * Knowledge of qualitative and quantitative research methods. * Proficiency with data analysis required, including basic inferential statistics and advanced statistical modeling relevant to program evaluation. * Technical proficiency in Microsoft Office software (Word, Excel, PowerPoint). * Proficiency with SPSS, SAS, R, or Stata required; experience using one of these packages to manage a large dataset preferred. * Familiarity with online survey platforms (e.g., Alchemer, REDCap, Qualtrics). * Ability to conceptualize research problems, design and implement appropriate research methods, apply appropriate quantitative and qualitative techniques, and effectively communicate both orally and in writing with internal colleagues, constituents, funders, and clients. * Data presentation expertise in preparation of state-of-the-art data presentation materials, including figures, tables, graphs, infographics, and communication tools for different target audiences. * Ability to supervise and mentor junior staff, including research coordinators, research assistants, interviewers, and interns. * Welcoming to all and ready to work with a dynamic and diverse team. Experience: * Must have at least three years of relevant professional experience with a master's degree or five years of relevant experience with a bachelor's degree. * Data collection and analysis experience required. * Experience working on grants and proposals required. Grant-writing experience should include experience developing logic models and evaluation plans. * Project management experience is required, and may include managing distinct components of larger projects. Project management experience should include delegating tasks to others. * Experience working with underserved/underrepresented populations preferred. Education Requirement: A bachelor's degree and five years of experience or a master's degree and three years of experience in Public Health, Psychology, Social Work, or a related field is required.

PHMC is proud to be a leader in public health. The program aide is responsible for supporting ongoing daily activities and providing direct therapy to children enrolled in the Center's daily C.O.R.E. Program. SUBSIDIARY: The Center for Autism (CFA) PROGRAM: CORE (Creating Opportunities for Relating and Engaging) LOCATION: CFA's Northeast Philadelphia site - 2801 Grant Avenue, Philadelphia, PA 19114 ROLE TYPE & SCHEDULE: * Part-time * Approx. 20-25 hours per week * Weekday daytime hours RESPONSIBILITIES: * Supervise clients to ensure safety. * Interact with clients in a nurturing and respectful way. * Implement the Center for Autism's clinical philosophy by emphasizing the importance of individualized assessment and treatment planning. * Understand and interpret a client's communicative intent and respond to it by intervening based on the child's communication. * Initiate and maintain a shared experience with a client. * Maintain effectiveness in response to various situational demands. * Provide breaks for therapists. * Set up and clean up program materials, including cooking, sensory, and art materials. * Organize, maintain, and keep the kitchen, laundry, and classroom area orderly. * Prepare sensory and visual support activities in collaboration with the visual support staff. * Conduct weekly shopping to purchase groceries and other essentials needed for the program (when scheduled). * Maintain supplies for first aid kits. * Request necessary supplies. * Drive the van as needed to support the program. * Support staff in program rooms when needed. * Perform other duties as assigned by supervisors or the Executive Director. CORE VALUES: Individuality * Values each person as an individual and respects their unique abilities and needs * Demonstrates an awareness of one's own culture and how it impacts his/her perspective and interactions with others * Demonstrates respect for, understanding of, and knowledge of the differences among people as it relates to values, lifestyles, norms, beliefs, and opportunities Dignity * Treats every person with autism spectrum disorder with respect and as a valued member of our community * Uses effective listening skills, pays attention, and gives thoughtful consideration * Demonstrates sensitivity to the feelings, thoughts, and experiences of others Professionalism * Takes ownership of the role and demonstrates understanding of the role, the boundaries of the role, and how the role fits into the organization * Can be relied on to perform job duties consistently, efficiently, and independently * Takes responsibility for their own professional development and actively participates with their supervisor in the performance management process PHYSICAL REQUIREMENTS: * Ability to lift children, play on the floor, and run with/after children * Ability to comfortably perform a series of flexibility exercises * Ability to move (repeatedly) from a standing to a kneeling position and back * Ability to bear weight on each knee * Ability to lift/carry approximately one-third of own body weight QUALIFICATIONS: * High school diploma or GED required * 1+ years of relevant work experience required PAY GRADE: 13 PHMC is an Equal Opportunity and E-Verify Employer.

Community Transition Worker - Community Health Services Start your career, shift your path, or grow your impact with SAM Who We Are At Service Access & Management, Inc. (SAM), we believe everyone deserves the opportunity to live their best life; and our team is here to make that possible. With over 800 professionals across Pennsylvania and New Jersey, we provide high-quality services that empower individuals and strengthen communities. Rooted in service, integrity, and respect, SAM is a place where individuals served and colleagues come first. About the Community Transition Worker Role As a Community Transition Worker within our Community Health Services team, you'll play a vital role in helping individuals transition successfully from nursing homes to community living. This position is ideal for someone who is compassionate, resourceful, and thrives in both independent and collaborative work environments. You'll work closely with individuals, payers, and healthcare providers to coordinate services, advocate for needs, and monitor progress toward successful community integration. Starting Rate: $20.00/hour Community Transition Worker Core Responsibilities Implement transition plans for recipients by accessing, coordinating, and monitoring resources Attend transition meetings with payers and recipients Submit documentation of transition activities in payer EHR systems Provide services in person and in the community, including nursing home settings Coordinate with payers to access funding and escalate issues as needed Support recipients in achieving stability and independence in community living What You Bring High school diploma required At least 1 year of experience in community health, case management, or a related field Strong interpersonal and communication skills Comfortable using technology and working both independently and as part of a team Familiar with local community resources and healthcare systems Valid driver's license, reliable transportation, and ability to meet standard background and clearance requirements Preferred: Bachelor's degree in Public Health, Social Work, or a related field Who Thrives in This Role We've found that people who are: Empathetic and adaptable Organized and detail-oriented Collaborative and communicative Self-motivated and reliable …tend to thrive in this role. Whether you're beginning your career in community health or building on prior experience, we have a place for you. Employee Benefits SAM offers a comprehensive benefits package, including: Generous paid time off and sick leave Employer matching 401k - up to 5% Recognition and wellness initiatives and rewards Healthcare and insurance options with employee contributions Tuition discounts, professional development, supportive supervision, and career growth opportunities Location & Schedule This position is based primarily in the Lehigh/Northampton County area, with services provided in both community and nursing home settings. Work is mostly community-based with remote flexibility. Schedule: 37.5 hours per week, Monday through Friday, 8:30 AM to 4:30 PM. We welcome candidates of all backgrounds and are committed to building a diverse and inclusive team.

PHMC is proud to be a leader in public health. The Operations Director serves as an organizational leader, ensuring and improving organizational performance, productivity, and efficiency through developing and implementing effective process management and operational strategies. Job Overview: Position Type: Exempt Annual Salary Salary Grade: 22 Accountability: Reports to Senior Director, Operations and Quality Location: Base office 1500 Market St; Local and regional travel required Job Summary The Operations Director serves as an organizational leader, ensuring and improving organizational performance, productivity, and efficiency through developing and implementing effective process management and operational strategies. This individual is responsible for leading, managing, and coordinating the day-to-day operations of Health Promotion Services (HPS) and Health Promotion Council (HPC). The Operations Director is responsible for: 1) Management, oversight, development, implementation, and training for operational processes that ensure organizational efficiency. 2) Management and supervision of up to five operations department staff members responsible for HPS communication, promotion, and outreach strategies; coordination of employee recruitment, hiring, and credentialing; facilitation of grant submissions; asset and inventory management; invoice tracking and contract administration; and other key administrative/operational functions. 3) Oversight and management of HPS/HPC's project management process implementation across the division, including management of databases and systems to monitor and report on operational processes. 4) Primary liaison to the Public Health Management Corporation's Finance, Human Resources, Communications, Facilities, and Information Technology Departments for day-to-day operations issues on behalf of HPS. The Operations Director is a member of the HPS leadership team. This role requires strong interpersonal, administrative, written, and oral communication, and fiscal management skills. This position requires extensive interpersonal contact with staff across the division, enterprise, and external partners. The Director must have an understanding of core operational functions, strategy, support, and project management and oversight skills. The Director must also demonstrate the ability to handle and prioritize multiple concurrent project timelines, while clearly delegating responsibilities to ensure projects are met on or ahead of schedule. The Operations Director reports to the HPS Senior Director of Quality and Operations. This position works closely with organizational leadership and the operational support staff to ensure efficient communication, planning, and execution across the organization. As with all positions, the Operations Director role is contingent upon available funding. Experiences, Skills and Requirements * Minimum 5 years of staff supervisory experience, which includes project management and the ability to manage multiple projects in a team environment. * Expertise with database management, analytics, and reporting. Experience with Notion is a plus. * Must be proficient in Microsoft Office, including Word, Excel, PowerPoint, and Publisher. Must be proficient in project management software and have an ability/desire to learn new software, as needed. * Excellent critical thinking, problem-solving, conflict resolution, time management, and professional communication (written and oral) skills. * Substantial knowledge in program and service marketing and promotion. * Skilled in business plan writing and development. * Strong interpersonal skills and ability to integrate diverse viewpoints and approaches to reach consensus, while maintaining positive working relationships with individuals from various backgrounds and disciplines. Preferred * Budget preparation experience and fiscal management acumen. * Experience with strategic planning and implementation processes. * Familiar with Centers for Medicare and Medicaid Services certification, accreditation, and billing. * Knowledgeable and experienced in qualitative and quantitative evaluation methodologies, data collection, analysis, and reporting. * Knowledge of public health principles and practices. * Experience in grant writing and proposal submission. * Knowledge of Pennsylvania's Medicaid billing and claims submission and managed care organization credentialing requirements. * An understanding of staff credentialing for employment. Educational Requirements: Bachelor's degree or equivalent work experience in business, science and/or community health, education, management, health communication and/or management or a related field of study; master's degree preferred. PHMC is an Equal Opportunity and E-Verify Employer.

SUBSIDIARY: Joseph J. Peters Institute (JJPI) PROGRAM: Survivor Services ROLE TYPE: Fee-for-Service (Contract) Joseph J. Peters Institute (JJPI) seeks a fee-for-service Psychologist for the Survivor Services program. This person will perform Comprehensive Biopsychosocial Evaluations (CBEs), Comprehensive Biopsychosocial Re-evaluations (CBRs), and consultation for CBEs completed by other JJPI staff and contractors. The Psychologist will also provide clinical supervision/consultation for evaluators, students, and other assigned fee-for-service clinicians. The Psychologist will be responsible for providing the highest quality clinical services to participants of JJPI's Survivor Services program. This person will report to the Coordinator of Evaluation Services. PRIMARY FUNCTIONS: * Provide the highest quality clinical services to participants at Joseph J. Peters Institute. * Develop and implement innovative techniques to serve the participants of JJPI more effectively. * Perform Comprehensive Biopsychosocial Evaluations (CBEs), Comprehensive Biopsychosocial Re-evaluations (CBRs), and consultation for CBEs completed by other JJPI staff and contractors. * Provide clinical supervision/consultation for evaluators, students, and other assigned fee-for-service clinicians. * Be responsible for ensuring the clinical quality of evaluation reports provided by self and clinicians and for ensuring timely completion of reports (2 weeks for initial draft and 30 days for final draft). * Monitor and ensure high utilization levels and effectiveness of clinical work completed by supervisees. * Provide evidence-based treatment to participants. CLINICAL RESPONSIBILITIES: * Provide CBEs and CBRs for children, adolescents, and adults in Survivor Services. * Analyze and integrate data gathered during evaluations to provide diagnostic conclusions and treatment recommendations. * Provide comprehensive written reports to guide treatment and to respond to referral sources. * Provide clinical supervision of evaluations and related psychological testing to other JJPI Survivor Services clinicians and students. * Attend clinical meetings and scheduled supervisions. * Maintain clinical records in accordance with agency, managed care, and licensing requirements. * Seek out appropriate professional training to meet licensing requirements. * Receive training on selected agency evidence-based practices. * Assist in developing training programs for other staff. * Assist in developing and implementing new, innovative treatment strategies. * Develop and maintain professional relationships with other agencies. MAJOR JOB CRITERIA & PERFORMANCE STANDARDS: * Complete progress notes within 24 hours of an individual session (or within 72 hours of a group session) with the participant. * Complete wellness plans every 15th session or every 90 days (whichever occurs first). * Complete a discharge summary within 5 days of the termination date. * Provide CBEs and CBRs to participants in Survivor Services. * Provide Mental Status Exams (MSE) and clinical formulation for CBEs. ORGANIZATIONAL RESPONSIBILITIES: * Work effectively with other staff and contribute to the development of a team approach to treatment. * Provide input into new programs and work to implement more effective methods of delivering services. * Understand and communicate with other programs within the agency and work to foster a collaborative team approach across all programs. * Assist in developing and maintaining a referral network. FINANCIAL RESPONSIBILITIES: * Understand the impact of the caseload requirements on the financial performance of the agency. * Understand the payment source of each participant. * Complete all forms required for submission of bills for services in a timely manner and in accordance with JJPI policies and procedures. REQUIREMENTS: * Licensure in Pennsylvania as a psychologist * Doctoral degree in a field related to clinical work * Significant clinical experience with survivors of sexual, interpersonal, or other forms of trauma COMPENSATION: Compensation is flat-rate for evaluations and hourly for therapeutic services. Compensation rates are based on qualifications and credentials. PHMC is an Equal Opportunity and E-Verify Employer.

SERVICE AREA: Housing & Justice Related Services (HJRS) PROGRAM: New Pathways Project (NPP) Recovery Support Services (RSS) The Recovery Support Services program, an enhancement service for the New Pathways Project, supports individuals in recovery from substance use disorders. The Recovery Support Services program provides non-clinical services that assist individuals in recovery in gaining the skills and resources needed to initiate, maintain, and sustain long-term recovery. The RSS program offers services such as care coordination, recovery coaching, group support, supported employment/training, transportation, and assistance with accessing recovery housing. Recovery support services are not a substitute for clinical services. Recovery support programs are person-centered and self-directed, allowing the individual in recovery the choice of provider. The Recovery Support Manager oversees and coordinates recovery support services, ensuring high-quality care and adherence to best practices in substance use and mental health recovery. This role provides leadership, supervision, and training to recovery support staff, develops program strategies, and fosters a recovery-oriented environment. The Recovery Support Manager works collaboratively with community partners and internal teams to enhance service delivery and participant outcomes. MISSION & VISION: PHMC works to create and sustain healthier communities through partnerships with government, foundations, businesses, and community-based organizations. We envision a healthier community for all. * Integrity - We are committed to building and sustaining trust across our teams, partners, and funders. * Impact - Our work is purposeful and rooted in a data-driven approach. * Accountability - We hold ourselves and each other responsible for getting things done, effectively managing resources, and achieving sustainable results. * Inclusion & Collaboration - We value and respect the inherent difference of all individuals, strive to amplify those voices and experiences, and are committed to working together to convene diverse perspectives, talents, and approaches to public health. * Credibility - We are a trusted resource that delivers innovative approaches and reliable services to the communities that depend on us. ESSENTIAL JOB FUNCTIONS: The following outlines key responsibilities. Additional duties may be assigned as needed: * Provide leadership, supervision, and guidance to recovery support staff. * Develop, implement, and monitor recovery support programs and services. * Ensure compliance with PHMC policies and regulatory standards. * Conduct staff training and professional development initiatives. * Provide performance evaluations of recovery support personnel. * Facilitate team meetings and case reviews to ensure coordinated care. * Establish and maintain relationships with community partners and stakeholders. * Monitor and evaluate program effectiveness, making improvements as needed. * Support crisis intervention efforts and coordinate with crisis response teams. * Advocate for participant needs and ensure access to necessary resources. * Develop recovery-related content for groups in partnership with project staff and program Participants * Facilitate ongoing peer-driven recovery support and psychoeducation groups to build, connect, and sustain a recovery community of program participants. * Work collaboratively with program staff to facilitate participant enrollment into substance use treatment as they request. * Maintain accurate documentation and reports for program oversight and compliance. * Provide data on participant services as needed by the NPP Program Director. WORK HABITS: * Demonstrates strong leadership, organization, and problem-solving skills * Maintains professionalism, confidentiality, and ethical standards * Works collaboratively within a multidisciplinary team * Adapts to evolving needs and challenges in recovery services * Shows cultural competence and inclusivity in service delivery PROFESSIONAL DEVELOPMENT: * Participate in ongoing leadership training and professional growth opportunities. * Stay informed on best practices in recovery support and behavioral health. * Maintain relevant certifications and licensure as required by PHMC. * Engage in continuous quality improvement initiatives. KNOWLEDGE, SKILLS, AND ABILITIES: * Strong understanding of substance use disorders, mental health conditions, and recovery models * Knowledge of community-based resources, harm reduction, and crisis intervention strategies * Effective communication, conflict resolution, and team-building skills * Ability to develop and implement policies, procedures, and training programs * Experience with case management systems and data tracking * Proficiency in Microsoft Office and/or electronic health record (EHR) systems WORK ENVIRONMENT & LOCATIONS: * Primary Location: 2539 Germantown Ave., Philadelphia, PA 19133 * Work is performed in an office or in community settings. * Some travel may be required for meetings, training, or outreach. * Flexible hours, possibly evenings and weekends, may be necessary upon approval. PHYSICAL REQUIREMENTS: * Ability to manage high-stress situations * Regular data entry * Ability to sit, stand, and walk for extended periods when necessary * Occasional lifting of materials up to 25 lbs. * Ability to work in diverse environments, including homes and community centers QUALIFICATIONS: * Bachelor's degree in social work, psychology, counseling, or a related field required; master's degree preferred * Minimum of three years of experience in recovery support, case management, or behavioral health services * At least one year of supervisory or management experience * Knowledge of trauma-informed care, harm reduction, and person-centered approaches * Preferred: Lived experience with substance use or mental health recovery and/or certification as a Certified Recovery Specialist (CRS), Certified Peer Specialist (CPS), or equivalent * Preferred: Experience in grant writing or program development * Preferred: Previous experience working in a supervisory role within a behavioral health or recovery support setting * Preferred: Bilingual abilities (Spanish or other languages) SALARY GRADE: 19 PHMC is an Equal Opportunity and E-Verify Employer.

PHMC is proud to be a leader in public health. SERVICE AREA: Health Services CLINIC: PHMC Health Connection ROLE TYPE: Full-Time MISSION STATEMENT: Our mission is to be the premier regional provider of integrated, community-based healthcare by combining evidence-based clinical practices, outstanding patient service, innovative care partnerships, and team-driven excellence within a healthy fiscal environment. JOB OVERVIEW: The Medical Assistant performs a wide variety of duties and responsibilities, emphasizing quality of care and customer service. The MA collaborates with all clinical services staff to support direct patient care, demonstrating flexibility and a positive attitude. Patients are the key priority in this position, requiring the MA to serve as a point of contact in an environment that promotes patient comfort and trust. The position must exemplify the core values and mission of the organization, exercising discretion, diplomacy, and tact in patient/staff interactions. The MA communicates immediate concerns regarding patient interaction to the Lead MA. The MA reports to the Practice Manager. ESSENTIAL RESPONSIBILITIES: * Triage patients, including blood pressure, weight, height, pulse, and temperature. * Administer injections, immunizations, and venipuncture according to orders in the EHR for adults and children. * Collection of lab specimens. * EKG if needed. * Responsible for reporting to other sites as needed. * Responsible for all front desk functions in a primary care setting. * Schedule appointments. * Schedule specialty and ancillary appointments. * Answer phones. * Responsible for patient registration data entry. * Verify insurance. * Daily batching of encounter forms. * Follow up for reports from specialists. * Assist providers and clinical staff as needed. * Assist patients as needed. * Review patients' charts and encounter forms for completion. * Scan reports to the EHR and distribute. * Ensure that prescription refill and voicemails are retrieved daily. * Extensive medical terminology. * Report Incidents as they occur. * Complete assigned training as required. * Utilize CPR skills if necessary. * Translate using Spanish (if bilingual). * Other duties as assigned. PHMC COMPLIANCE RESPONSIBILITIES: * Understands and adheres to PHMC compliance standards as they appear in the PHMC Code of Conduct, Whistleblower, and Conflict of Interest policies. * Keeps abreast of all pertinent federal, state, and PHMC regulations, laws, and policies as they presently exist and as they change or are modified. * Complies with HIPAA and Confidentiality Policies and Procedures as they apply to the job. * Complies with Department of Public Health (DPH), Joint Commission, and other accreditation and regulatory agencies' standards. * Adheres to all PHMC policies and procedures. * Knowledge and adherence to Infection Control and Environment of Care guidelines and procedures as described in the annual education module. * Maintains MDS sheets according to federal and state regulatory agencies. * Keeps all required certifications current. * Completes all continuing education requirements according to PHMC University. JOB REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education & Certifications * High school diploma or GED required. * A diploma from an accredited Medical Assistant program is required. * Medical Assistant certification required. * CPR certification required. Experience * 1-2 years of experience in a clinical laboratory/medical office environment required. Skills * Phlebotomy and lab skills. * Knowledge of billing procedures and insurance verification. * Data entry. * Familiar with Managed Care Plans and referral process. * Knowledge of ICD 9/10 codes. * Extensive medical terminology. * Extensive organizational skills. * Must have a pleasant manner. * Ability to assist clinical staff when required. * Ability to manage and complete work assigned. * Must be flexible. PHMC is an Equal Opportunity and E-Verify Employer.

SERVICE AREA: Child Development & Family Services ROLE TYPE: Full-Time The Early Childhood Education (ECE) Workforce Development Coordinator provides essential support to the Child Development and Family Services (CDFS) department across programs through coordination and implementation of critical educator development and advancement activities in Philadelphia and surrounding Southeast PA counties. This role responds to the needs of students and participants of programs and projects, including but not limited to the Early Childhood Education Professional Development Organization (ECE PDO), the Alternative Certification Program, and other workforce initiatives. The ECE Workforce Development Coordinator reports to the ECE Workforce Special Projects Manager. This position is full-time. The position primarily operates from PHMC's main offices at 1500 Market Street in Philadelphia, PA. The role also requires some travel throughout the greater Philadelphia region and occasional statewide travel to best serve the meeting schedules of participating partners. RESPONSIBILITIES: * Inform and implement assigned special workforce projects, parallel to the ECE PDO. * Collaborate with the ECE PDO to align project work plans with departmental and funder requirements, goals, and objectives. * Adhere to project timelines in coordination with the ECE Workforce Special Project Manager for project activities. * Participate in scheduled collective meetings across projects to discuss progress, communicate successes, and address concerns. * Conduct targeted outreach to potential and current students in the Alternative PreK-4 Certification program and other initiatives to support their enrollment and continued participation. * Coordinate directly with ECE teachers and practitioners to understand workforce development needs and challenges. * Facilitate communication between the ECE workforce and the ECE Workforce Special Projects Manager to ensure initiatives meet requirements. * Organize and participate in focus groups, surveys, and feedback sessions to inform program development. * Support ECE professionals in accessing higher education opportunities, professional development programs, and career advancement pathways. * Connect workforce members with relevant training, degree, and certification programs. * Develop and edit content for informational products and promotional communications, including newsletters, website content, and e-blasts targeting diverse audiences across the ECE workforce population. * Perform data collection and maintenance activities, and complete assigned reports. * Create outreach materials specifically designed for Alternative PreK-4 Certification students and current ECE workforce members. * Coordinate communication strategies to promote higher education opportunities and career pathways in early childhood education. SKILLS: * Ability to work independently and to effectively function as a member of a team * Strong attention to detail * High level of proficiency with Microsoft Office (Word, Excel, PowerPoint) * Excellent written and verbal communication skills * Strong public speaking and interpersonal skills * Demonstrated ability to communicate with diverse audiences * Ability to organize and maintain complete, accurate, and accessible files and records * Ability to meet deliverables * Knowledge of regional, state, local, and national early childhood systems, and cross-functionality * Knowledge of the early childhood workforce needs and trends, particularly as non-traditional college and credential students * Knowledge of PA Department of Education (PDE) standards, competencies, and relevant content * Knowledge of ECE systems, resources, and barriers QUALIFICATIONS: * Bachelor's degree in early childhood education or a related field required * Minimum of 5 years of work experience in early childhood education, human services program management, communications, fiscal management, operations management, or a related field * Preferred: PreK-4 or N-3 teaching certification in Pennsylvania SALARY GRADE: 19 PHMC is an Equal Opportunity and E-Verify Employer.

Caseworker - Children & Youth Services Start your career, shift your path, or grow your impact with SAM Who We Are At Service Access & Management, Inc. (SAM), we believe everyone deserves the opportunity to live their best life-and our team is here to make that possible. With over 800 professionals across Pennsylvania and New Jersey, we provide high-quality services that empower individuals and strengthen communities. Rooted in service, integrity, and respect, SAM is a place where individuals served and colleagues come first. About the Caseworker Role As a Caseworker within our Children & Youth Services team, you'll play a vital role in supporting children and families throughout Wayne County through strengths-based case management. You'll assess child safety, develop family plans, and coordinate services in collaboration with caregivers, schools, courts, and other community systems. This position is ideal for someone who is compassionate, adaptable, and committed to family-centered work. Caseworker Core Responsibilities Develop positive working relationships with children and families Assess safety and risk levels for children on assigned caseloads Collaborate with families to create individualized Family Service Plans Coordinate with schools, law enforcement, courts, and service providers Maintain accurate, timely documentation of case activity Provide crisis intervention and participate in court-related responsibilities Engage in required training and ongoing professional development What You Bring Bachelor's degree with at least 12 college credits in social sciences such as sociology, social welfare, psychology, gerontology, or criminal justice; OR Two years as a County Social Services Aide 3 and two years of college (with 12 qualifying credits); OR Equivalent experience and training with required credits and case management experience Strong time management skills and ability to work in a dynamic environment A valid driver's license and reliable transportation Who Thrives in This Role We've found that people who are: Independent and resourceful Motivated by purpose and public service Adaptable, ethical, and committed to child welfare …tend to thrive in this role. Whether you're just starting out or building on prior experience, we have a place for you. Employee Benefits Team members in this role are eligible for SAM's comprehensive Total Rewards benefits package, which includes: No monthly premium for employee-only health insurance Single-stream PTO (36 days) + 11 paid holidays Employer matching 401k - up to 5% Recognition and wellness initiatives and rewards In addition, all team members have access to tuition discounts, professional development, supportive supervision, and career growth opportunities. Location & Schedule This position is based in Wayne County, PA. Work is primarily in-office and community-based. Office hours are Monday through Friday, 8:30 AM to 4:30 PM PM. Evening availability may be required.

DEPARTMENT: Information Technology (IT) ROLE TYPE: Full-time, exempt As the senior member of the application development group, this role, positioned between IT management and development staff, is responsible for supporting and mentoring programmers in their downline. This role is also responsible for supporting IT management in the successful development of new web-based applications. This includes all research relating to new or developing methods and technologies in support of the development of new, innovative functionality for PHMC. Beyond new research and development, the successful candidate will utilize established software development processes and project methodologies to solve complex technical problems and organize the workload. The candidate must have the ability to communicate effectively with team members and management in general and with direct regard to the progress of assignments, project task timelines, issues, and contingencies. This position reports to the Application Development Manager and ultimately the Director of Information Technology. WORK SCHEDULE & LOCATION: This is a full-time exempt position with a regular work schedule of five days per week. Work hours are generally Monday through Friday from 8:30 a.m. to 5:00 p.m. This position may be required to work some evenings and Saturdays during peak periods. Work is primarily performed at 1500 Market Street, Philadelphia, PA. RESPONSIBILITIES: * Establish and implement training protocols for all technologies in PHMC's stack. * Ensure all team resources follow change management procedures. * Research and develop new items for PHMC's technology stack. * Produce work estimates and technical specifications from documented business requirements for IT management review. * Participate in system design, analysis, and other process functions as required by management. * Performs coding according to technical specifications and development standards. * Set unit test criteria, test plans, and debug code. * Perform code reviews. * Work with business analysts, support specialists, and the user community to confirm that the functionality of the application is consistent with business requirements. * Work with management to develop delivery estimates and provide updates as requested. * Deliver product according to established timelines. * Communicate status through the development cycle to the manager. * Keep abreast of new technologies through training, proactive research, and reading reference materials. * Track the progress and quality of work being performed in current project management/work effort software (PSA). * Track, communicate, and manage contemplated change notices and change orders (changes in the scope of work). * Be accountable for time and all work efforts entered into PSA. * Communicate ideas for improving department processes with a positive and constructive attitude, and for developing this attitude in others. * Keep IT management and others informed about work efforts and challenges that may affect business relations. SKILLS: * Clear understanding of the software development life cycle * Application development skills, including database, client/server, and web * Ability to work across multiple development platforms and frameworks (.NET, Java, Scala, C++, c', PLAY, LAMP, etc.) QUALIFICATIONS: * Bachelor's degree in a technology major from an accredited institution of higher learning required * Minimum of five years of professional application development experience required * Preferred: Information Technology-related certifications, with a focus on programming languages SALARY GRADE: 23 PHMC is an Equal Opportunity and E-Verify Employer.

DEPARTMENT: Strategy Development PROGRAM: Pennsylvania Nutrition Education Network (PA NEN) ROLE TYPE: Paid student internship INTERNSHIP SCHEDULE: Approximately 20 hours per week. Internship is expected to run from late January through June, with potential to extend internship depending on program needs. JOB OVERVIEW: The Student Intern will support the Pennsylvania Nutrition Education Network's (PA NEN) efforts to increase access to healthier environments for SNAP-Ed eligible individuals and under-resourced communities. The Intern is responsible for working with the PA NEN team to determine 1-3 projects that align with the intern's interests and PA NEN's needs. Projects include but are not limited to: researching and recruiting speakers for webinars and training events; developing materials for social marketing; monitoring advocacy and policy efforts; and assisting with data entry towards tracking deliverables and monitoring performance measures. This position reports to the PA NEN Project Coordinator. This is a part-time position located in Philadelphia at PHMC's Center City office. RESPONSIBILITIES: * Contribute to novel approaches to improve program delivery, content, and/or evaluation to better serve SNAP-Ed eligible individuals and under-resourced communities. * Research innovative and evidence-based work in social marketing, nutrition education, and nutrition professionals' education and training, and share information and resources with staff as appropriate. * Participate in conversations with innovative ideas and concepts that align with PA NEN's strategic plan in regularly scheduled team meetings. * Work with PA NEN's team to support PA NEN's statewide social marketing campaign for SNAP-Ed eligible populations. * Collect account statistics highlighting social media growth and social marketing advertisements to provide strategic recommendations to improve impact. * Provide project-defined internal and external communications work, such as social media posts and newsletters. * Work with PA NEN's team to support education and training for SNAP-Ed partners and nutrition professionals by researching topics related to the online learning management system (LMS). * Present the project to the PA NEN network via webinar or annual conference. SKILLS: * Excellent written and verbal communication skills * Ability to work collaboratively as well as independently * Ability to apply a diversity, equity, and inclusion (DEI) lens to public health topics and programs * Interest in nutrition, public health, social marketing, program development, and professional development * Familiarity with social media, social marketing, and public health research * Flexibility, creativity, thinking outside the box, and enthusiasm for bringing people together EDUCATION REQUIREMENT: Must be currently enrolled in an accredited college or university in a program related to public health, nutrition and dietetics, marketing, or another relevant subject area COMPENSATION: $17.31/hour If you have any questions, please reach out to pa_************ with the subject line "PA NEN Internship Application." PHMC is an Equal Opportunity and E-Verify Employer.

SERVICE AREA: Child Development & Family Services (CDFS) PROGRAM: Out-of-School Time (OST) / Extended Day/Extended Year (EDEY) ROLE TYPE: Full-Time PHMC, a non-profit public health institute, serves as the intermediary entity for the City of Philadelphia Department of Human Services' Out-of-School Time Project (DHS OST) and the Mayor's Office of Education Extended Day/Extended Year Initiative (MOE EDEY). In this role, PHMC manages a citywide contract with approximately 160 programs and provides program monitoring and support, contract oversight, data management, and fiscal oversight. Combined, these two programs support approximately 9,500 youth in grades K-12 through after-school, before-school, and summer programs throughout the city of Philadelphia. The project aims to provide quality out-of-school time programming to improve life skills, increase academic engagement, expand enrichment opportunities, and prepare youth for higher education and employment. JOB OVERVIEW: The OST Provider Engagement Manager is responsible for managing and delivering training and technical assistance (T/TA) to support fiscal and administrative compliance and effective delivery of services. These T/TA initiatives are a component of a larger set of OCF-managed OST network and EDEY initiative supports and will need to align with those activities, which include programmatic supports and training, continuous quality improvement, and compliance management. This manager will have a particular focus on supporting the implementation of inclusive practices in the OST network that operate at EDEY schools. Under the direction of the Senior Performance Manager, the Provider Engagement Manager will coordinate their scope with the OST and EDEY network leaders within PHMC, OCF, and MOE. This position requires office and field-based activities. RESPONSIBILITIES: T/TA Design and Delivery * Ensure that effective supports and relevant training content are delivered to OST programs related to contract compliance activities, DHS and other relevant licensing, delivery of inclusive programming, and business practices. * Assist providers with the use of available data to inform program operations, including requests for budget modifications. * Develop a system of tiered supports that includes a readily accessible repository of trainings and resources, group training events, and individualized technical assistance. * Develop targeted resources as needed to support provider compliance with OCF OST tools, platforms, and protocols. * Coordinate with the Contract Specialists in the delivery of invoicing and administrative T/TA. * Liaise with PHMC and OCF embedded staff to support and coordinate overall T/TA activities for provider agencies. T/TA Request and Referral * Develop and implement a system to receive and track completion of requests and referrals for T/TA supports delivery. * Perform outreach to providers in response to trends in system data and in response to direct provider requests for support. * Coordinate with PHMC and OCF leadership to integrate T/TA resources into program compliance and quality protocols. * Train providers and OST teams within OCF and PHMC to use the referral system. Data Management and Analysis * Establish metrics for T/TA activities and identify ways to improve effectiveness. * Synthesize trends in T/TA activities and propose recommendations to improve systems operations. * Utilize system performance data to support the Intermediary Director in aligning the T/TA activities with OCF priorities. Other Duties * Monitor OST subcontracts, as assigned. * Submit text and data for monthly reports, board reports, and quarterly reports to the City. * Participate in agency or team meetings, as required. * Perform any other agency-related duties or special projects as directed by supervisor. SKILLS: * Knowledge of the regulatory frameworks in which OST providers operate (City business license, PA DHS childcare license, STARS, etc.) * Demonstrated ability to implement inclusive practices in youth programming * Knowledge of principles, practices, methods, techniques, literature, and current developments in OST * Familiarity with Core Standards and other policies and practices related to the delivery of after-school and youth development services * Knowledge of administrative principles and practices as they relate to the operation of programs * Excellent oral and written communication skills * Strong organizational skills * Strong interpersonal skills * Ability to work independently * Ability to meet deadlines * Technologically proficient, specifically in Microsoft Word, Excel, PowerPoint, and Outlook EDUCATION: Bachelor's degree in public health, education, policy, social services, public administration, or a related field required EXPERIENCE: * Minimum of 3 years of experience in training and technical assistance management, youth program administration, or youth inclusion support services * Minimum of 3 years of experience with federal, state, or city program administration * Preferred: Experience working with organizations serving children and youth * Preferred: Experience working with training and technical assistance delivery, inclusive programming, program management, and data management SALARY GRADE: 19 PHMC is an Equal Opportunity and E-Verify Employer.

PHMC is proud to be a leader in public health. The Clinical Evaluator conducts behavioral health assessments for Specialty Court participants, develops strong relationships with legal teams, and interacts with legal teams as needed. SERVICE AREA: Housing & Justice Related Services (HJRS) PROGRAM: Specialty Courts Clinical Evaluation Unit (CEU) RESPONSIBILITIES: Responsibilities include but are not limited to the following: * Apply for funding for each participant's individual treatment needs to multiple funding sources. The appropriate level of care must be derived from and substantiated by the ASAM (American Society of Addiction Medicine). (ASAM training/certification is preferred. Arrangements for certification can be made within the first 30 days of employment.) * Be available and accessible for emergency evaluations required by our criminal justice partners within the Special Courts department. * Be available for coverage in the various Specialty Courts programs when necessary due to vacancies, approved leave, volume, etc. * Cross-train others in the evaluation and operational process. * Occasionally appear in court to testify on treatment recommendations. * Maintain positive working relationships with treatment providers * Enter accurate data into Forensic Services and CRS database systems. * Work closely with the various Specialty Court supervisors/coordinators and staff. * Adhere to evaluation completion within established protocols. * Meet or exceed the minimum productivity requirements. * Participate in biweekly supervision with your immediate supervisor. * Collaborate with various stakeholders. SKILLS: * Have a desire to help people and families that suffer from the disease of addiction. * Good clinical assessment techniques and interviewing skills * ASAM certification is required or must be obtained within 3 months of hiring * Work and communicate from a recovery-informed viewpoint. * Be able to maintain a calm, polite, and respectful composure in an emotionally charged work environment. * Must be highly organized and be able to perform multiple tasks under strict timelines * The ability to de-escalate and redirect is a must. * Develop strong interpersonal relationships with various partners and stakeholders. * Important: Candidate must possess excellent writing skills, as the reports created by the Specialty Courts department are official documents entered into court record. QUALIFICATIONS: * Bachelor's degree in behavioral health, social work, psychology, nursing, or a related area required * 2 years of experience in behavioral health, with at least 1 year as a counselor required. * ASAM certification is required or must be obtained within 3 months of hire PHMC is an Equal Opportunity and E-Verify Employer.

Fiscal Technician - Fiscal Services Start your career, shift your path, or grow your impact with SAM Who We Are At Service Access & Management, Inc. (SAM), we believe everyone deserves the opportunity to live their best life; and our team is here to make that possible. With over 800 professionals across Pennsylvania and New Jersey, we provide high-quality services that empower individuals and strengthen communities. Rooted in service, integrity, and respect, SAM is a place where individuals served and colleagues come first. About the Fiscal Technician Role As a Fiscal Technician within our Fiscal team, you'll play a vital role in supporting children and families. This position is ideal for someone who is organized, adaptable, and thrives in fast-paced environments where collaboration matters. Starting Rate: $17/hour Fiscal Technician Core Responsibilities Code and process Accounts Payable Review invoices Communicate with providers and other stakeholders Perform billing-related duties as assigned What You Bring High School Diploma, Associate Degree preferred Experience with Microsoft Office Knowledge of accounting practices A valid driver's license and reliable transportation Who Thrives in This Role We've found that people who are: Independent and resourceful Motivated by purpose and public service Adaptable, ethical and committed to child welfare …tend to thrive in this role. Whether you're just starting out or building on prior experience, we have a place for you. Employee Benefits Team members in this role are eligible for SAM's comprehensive Total Rewards benefits package, which includes: No monthly premium for employee-only health insurance Single-stream PTO (36 days) + 11 paid holidays Employer matching 401k - up to 5% Recognition and wellness initiatives and rewards In addition, all team members have access to tuition discounts, professional development, supportive supervision, and career growth opportunities. Location & Schedule This position is based in Carbon County, PA. Work is office based. Office hours are Monday through Friday, 8:30 AM to 4:30 PM. Evening availability may be required. We welcome candidates of all backgrounds and are committed to building a diverse and inclusive team.