The responsibility of a service administrator is to support and provide assistance for a range of different industries. Your job involves taking orders, responding to customers' inquiries, and finding alternative suggestions for products that are out of stock. Your objective depends on the organization you are working for. Irrespective of this, you are in charge of answering calls and responding to emails to quickly solve problems just to ensure a good brand image for the organization. Whenever orders are made, you are in charge of taking customers' orders via phone, emails, and posts.

As stated earlier, a service administrator is responsible for reviewing and responding to customers with a product or their orders. You are to develop a unique method to sell products effectively to attract more customers. To keep track of your finances, you must work towards set goals and budgets on a yearly, monthly, and quarterly basis.

Service administrators should have good communication skills, be proactive, work with people, have good customer service skills, and problem-solver. The average salary of a service administrator is $58,000 yearly, or $20.71 per hour. The minimum educational qualification of a service administrator is a bachelor's degree in Accounting, Business, or other related fields.

What Does a Service Administrator Do

There are certain skills that many service administrators have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, communication skills and multitasking skills.

Learn more about what a Service Administrator does

How To Become a Service Administrator

If you're interested in becoming a service administrator, one of the first things to consider is how much education you need. We've determined that 53.3% of service administrators have a bachelor's degree. In terms of higher education levels, we found that 10.5% of service administrators have master's degrees. Even though most service administrators have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Service Administrator

Service Administrator Career Paths

Average Salary for a Service Administrator

Service Administrators in America make an average salary of $54,573 per year or $26 per hour. The top 10 percent makes over $88,000 per year, while the bottom 10 percent under $33,000 per year.
Average Service Administrator Salary
$54,573 Yearly
$26.24 hourly
$33,000
10 %
$54,000
Median
$88,000
90 %

What Am I Worth?

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Service Administrator Education

Service Administrator Majors

32.6 %

Service Administrator Degrees

Bachelors

53.3 %

Associate

20.6 %

Masters

10.5 %

Top Colleges for Service Administrators

1. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

2. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

3. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

4. Maine Maritime Academy

Castine, ME • Private

In-State Tuition
$13,478
Enrollment
979

5. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

6. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Enrollment
9,142

7. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition
$9,808
Enrollment
13,990

8. Villanova University

Villanova, PA • Private

In-State Tuition
$53,308
Enrollment
6,819

9. San Diego State University

San Diego, CA • Private

In-State Tuition
$7,488
Enrollment
30,018

10. Bentley University

Waltham, MA • Private

In-State Tuition
$49,880
Enrollment
4,177

Top Skills For a Service Administrator

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 20.1% of service administrators listed procedures on their resume, but soft skills such as analytical skills and communication skills are important as well.

Choose From 10+ Customizable Service Administrator Resume templates

Zippia allows you to choose from different easy-to-use Service Administrator templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Service Administrator resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Service Administrator Demographics

Service Administrator Gender Distribution

Female
Female
68%
Male
Male
32%

After extensive research and analysis, Zippia's data science team found that:

  • Among service administrators, 67.6% of them are women, while 32.4% are men.

  • The most common race/ethnicity among service administrators is White, which makes up 66.6% of all service administrators.

  • The most common foreign language among service administrators is Spanish at 61.2%.

Online Courses For Service Administrator That You May Like

Advertising Disclosure  The courses listed below are affiliate links. This means if you click on the link and purchase the course, we may receive a commission.
Fundamentals of Logistics, Supply Chain & Customer Service
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SAP Customer Service (CS/SM) - Service Management module
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Customer Service, Customer Support, And Customer Experience
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Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

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Best States For a Service Administrator

Some places are better than others when it comes to starting a career as a service administrator. The best states for people in this position are California, Washington, Nevada, and Alaska. Service administrators make the most in California with an average salary of $81,890. Whereas in Washington and Nevada, they would average $74,003 and $66,632, respectively. While service administrators would only make an average of $66,406 in Alaska, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Washington

Total Service Administrator Jobs:
676
Highest 10% Earn:
$122,000
Location Quotient:
1.16 Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Alaska

Total Service Administrator Jobs:
99
Highest 10% Earn:
$100,000
Location Quotient:
1.49 Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. California

Total Service Administrator Jobs:
2,566
Highest 10% Earn:
$140,000
Location Quotient:
1.1 Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Service Administrators

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Top Service Administrator Employers

Most Common Employers For Service Administrator

Rank  Company  Average Salary  Hourly Rate  Job Openings  
1Juniper Networks$101,599$48.8528
2BNY Mellon$94,606$45.4818
3IBM$88,512$42.5518
4GSA$65,141$31.3224
5State Farm Insurance Agency$58,921$28.3315
6Bank of America$58,575$28.1615
7Wells Fargo$56,976$27.3918
8Pearson$53,102$25.5344
9Penske Truck Leasing$51,176$24.6018
10US Air Conditioning Distributors$50,752$24.4020

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