TurboTax (WFH) Customer Service (Flexible Hours)
Remote service administrator job
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Senior NetSuite Administrator & SuiteScript Developer (ERP Architect)
Service administrator job in Columbus, OH
We are seeking a Strategic NetSuite Administrator, Developer, and ERP Architect with 10+ years of hands-on experience designing, implementing, and scaling NetSuite solutions across manufacturing, distribution, and eCommerce environments. This role owns the NetSuite ecosystem end-to-end-architecture, development, integrations, optimization, and governance-while partnering with finance, operations, supply chain, and executive leadership to drive digital transformation and operational efficiency.
The ideal candidate is equally strong in SuiteScript development, NetSuite administration, and systems architecture, with a proven ability to reduce manual workload through automation, support high-volume transactional environments, and lead complex ERP initiatives.
Key Responsibilities
NetSuite Architecture & Administration
Serve as the primary owner and architect of the NetSuite platform (Finance, Inventory, WMS, SuiteCommerce)
Design scalable NetSuite configurations aligned with business growth, acquisitions, and multi-entity structures
Manage roles, permissions, subsidiaries, workflows, approval routing, and governance controls
Enforce NetSuite best practices, release-cycle management, and environment strategy (Prod / Sandbox)
SuiteScript Development & Automation
Design, develop, and maintain SuiteScript 1.0 / 2.0 / 2.1 solutions
Build advanced automations, workflows, and custom scripts focused on eliminating manual processes and reducing operational workload
Develop and maintain RESTlets, scheduled scripts, user events, and client scripts
Ensure performance optimization, error handling, and audit-ready logging
Integrations & Systems Engineering
Architect and support ERP integrations using REST, RESTlets, and custom middleware
Integrate NetSuite with eCommerce platforms, logistics providers, financial systems, and third-party applications
Maintain source control and deployment processes using GitHub and SDLC best practices
Troubleshoot integration failures and performance bottlenecks in high-volume environments
Reporting, BI & Analytics
Design advanced Saved Searches, Workbooks, KPIs, and dashboards for finance, operations, and leadership
Automate reporting and exception-based alerts
Ensure data accuracy, reconciliation, and audit readiness
eCommerce & Order Management
Support and optimize SuiteCommerce, Magento, Shopify, and related integrations
Enable high-volume inventory, pricing, fulfillment, and order-to-cash workflows
Collaborate with marketing on SEO/SEM tracking, Google Analytics, and Klaviyo integrations
Project Leadership & Digital Transformation
Lead NetSuite initiatives using Agile/Scrum methodologies
Translate business requirements into technical architecture and execution plans
Partner with cross-functional stakeholders to drive ERP modernization and digital transformation
Provide mentorship and technical leadership to internal teams and external consultants
Required Qualifications
10+ years of NetSuite administration, development, and solution architecture experience
Deep expertise in NetSuite Finance, Inventory, WMS, and SuiteCommerce
Strong proficiency in SuiteScript 1.0 / 2.0 / 2.1, JavaScript, Node.js, and SQL
Extensive experience with REST, RESTlets, integrations, and middleware solutions
Proven success supporting manufacturing, distribution, and eCommerce businesses
Strong understanding of NetSuite permissions, governance, performance optimization, and best practices
Experience managing high-volume transactions and complex inventory environments
Preferred Qualifications
NetSuite certifications (Administrator, Developer, ERP Consultant)
Experience with multi-subsidiary, multi-currency, or international deployments
M&A or post-acquisition NetSuite consolidation experience
Familiarity with CI/CD pipelines and automated deployment strategies
What Success Looks Like
Manual processes are replaced with reliable, scalable automations
NetSuite runs faster, cleaner, and more predictably after each release
Executives and operators trust dashboards and reporting without manual reconciliation
eCommerce and ERP systems operate seamlessly under high transaction volumes
NetSuite evolves from a transactional system into a strategic business platform
TOP 10 SKILLS:
NetSuite Administrator (Certified)
SuiteScript 2.0 / 2.1 Development
NetSuite ERP Implementation & Architecture
NetSuite Integrations (REST, RESTlets, APIs)
NetSuite Saved Searches, KPIs & Workbooks
NetSuite Workflow Automation & Customization
SuiteCommerce Advanced & eCommerce Integrations
NetSuite Inventory Management & WMS
JavaScript & Node.js Development
NetSuite Roles, Permissions & Security Governance
Systems Administrator
Service administrator job in Columbus, OH
Systems Administrator
Required Skills:
3+ years in a Systems Administration role
Heavy Active Directory experience (updating AD, group policy, file shares, etc)
SCCM and Endpoint experience
Experience modifying scripts
Experience documenting system changes
Ability to work very well both on a team and independently
Passion for learning new technologies and inquisitive nature
Desired Skills:
Azure experience
Relevant Microsoft Certifications
Description of Role/Responsibilities:
We are looking for a Systems Administrator who enjoys acting in a Generalist capacity. Ideal candidates will have heavy Active Directory and SCCM experience. This role will be focused on the prework needed to get AD upgraded in the near future. This group has several exciting upgrades in 2026 and needs a curious, go-getter to help them accomplish initiatives. If you are looking for a new role and to start a new position ASAP, this could be the role for you.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.
Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future™
Executive Administrative Manager
Service administrator job in Columbus, OH
Future Ready Five
Future Ready Five (FR5) is a dynamic nonprofit organization dedicated to preparing children for success in kindergarten and beyond. We focus on providing essential early learning resources and support to underserved communities. Our goal is to create a solid foundation for lifelong learning and development.
Position Summary
The Executive Administrative Manager supports the Chief Executive Officer (CEO) in the effective management of organizational operations, board relations, grant administration, and core administrative functions. This position plays a central role in coordinating cross-departmental activities, maintaining operational systems, supporting governance requirements, and ensuring timely execution of priorities.
The Executive Administrative Manager also performs basic bookkeeping functions and partners with the Chief Financial Officer to support financial accuracy and compliance, the development team to support grants management and other functions, and the operations team to help coordinate events and external communications. The position requires strong organizational skills, discretion, sound judgment, and the ability to work collaboratively across all levels of the organization.
Essential Duties and Responsibilities
Board and Governance Support
- Serve as primary point of contact for the Board of Directors and board committees.
- Prepare board meeting agendas, materials, presentations, and minutes.
- Maintain governance records, board documents, and organizational policies.
- Coordinate meeting schedules, communications, and follow-up actions.
- Attends and takes notes at critical meetings on behalf of the CEO.
- Ensure compliance with governance requirements, bylaws, and reporting obligations.
Grant Management
- Track all grant activities, including application deadlines, reporting requirements, and deliverables.
- Assist in preparation of grant proposals and supporting documentation.
- Maintain accurate grant files and documentation for audit and compliance purposes.
- Collect program data and financial information needed for grant reporting.
- Monitor grant budget expenditures and provide updates to the CEO and program staff.
Operations and Administrative Management
- Assist in developing and maintaining systems, policies, and procedures that support efficient operations.
- Oversee administrative workflows, including vendor management, scheduling, and internal communications.
- Manage organizational calendars, shared files, and operational documentation.
- Support human resources tasks such as onboarding coordination and benefits paperwork.
- Lead or manage special projects as assigned by the CEO.
- Represents the organization at key building facilities meetings.
-Process and distribute external mail communications.
-Coordinates, sets up, and delivers materials for organizational events.
Bookkeeping and Financial Support
- Process invoices, reimbursements, credit card receipts, and vendor payments in accordance with financial policies.
- Monitor grant-related spending and prepare financial summaries for internal review.
Executive Support
- Manage and prioritize the CEO's schedule, meetings, correspondence, and follow-up tasks.
- Prepare briefing materials and background documents for CEO engagements.
- Support internal and external communications on behalf of the CEO.
- Track progress on strategic initiatives and organizational goals.
Required Qualifications
- Bachelor's degree preferred; education may be substituted with commensurate professional experience.
- 3+ years of progressively responsible experience in nonprofit administration, operations, project management, or a related field.
- Experience working with executive boards, grants, or funder relationships is strongly preferred.
- Familiarity with bookkeeping and financial systems is preferred (e.g., Financial Edge)
- Excellent written and verbal communication skills.
- Strong organizational skills with ability to manage multiple priorities and meet deadlines.
- Demonstrated discretion, confidentiality, and professionalism.
- Ability to work independently and collaboratively in a small-team environment.
- Proactive problem solver who can creatively identify challenges and provide solutions quickly.
- Embraces change in a fast-moving environment.
-Tech savvy:
· Uses AI effectively to produce better results, faster.
· Expertise with Google Apps (Drive, Calendar, Docs)
· Strong skills with Microsoft Office
· Project Management & CRM software experience a strong plus.
Work Environment and Physical Requirements
- This position operates in a professional office environment or hybrid setting.
- Requires regular use of standard office equipment such as computers, phones, and printers.
- Occasional evening or weekend hours may be required for board meetings, events, or deadlines.
- Must be able to sit or stand for extended periods and lift to 35 pounds on occasion.
Compensation
Salary Range: $70,000 - $85,000 annually, depending on experience, responsibilities, and organizational budget. A comprehensive benefits package is offered, including health insurance, paid time off, retirement contributions, and/or hybrid work flexibility.
Oracle Cloud Infrastructure (OCI) Administrator
Remote service administrator job
Job Title : Oracle Cloud Infrastructure (OCI) Administrator
Employment : Contract / Fulltime
Remote Work : Allowed
Travel : 20%
We are seeking an experienced Oracle Cloud Infrastructure (OCI) Administrator / DevOps Engineer to work closely with the onsite team in supporting NextGen ERP Cloud environments. The role involves managing OCI administration, DevOps activities, and CI/CD processes, including code deployments, infrastructure automation, and performance optimization.
Key Responsibilities
Oracle Cloud Infrastructure Design & Management:
Architect, configure, and manage Oracle Cloud environments (SaaS and PaaS) to support enterprise applications, focusing on high availability, scalability, and performance.
Oversee infrastructure automation processes, leveraging Infrastructure as Code (IaC) tools like Terraform and Ansible.
Continuous Integration & Delivery (CI/CD):
Implement and manage CI/CD pipelines for Oracle Cloud applications, utilizing tools such as Jenkins and Oracle Visual Builder Studio to streamline development and deployment processes.
Automate key workflows, minimizing manual interventions and ensuring smooth deployment cycles.
Performance Optimization & Monitoring:
Monitor Oracle Cloud environments to detect and resolve performance bottlenecks, ensuring optimal application responsiveness.
Utilize Oracle Cloud Infrastructure APIs and monitoring tools to manage, monitor, and troubleshoot infrastructure and application performance issues.
Collaboration & Issue Resolution:
Collaborate with development, security, and infrastructure teams to troubleshoot and resolve infrastructure-related issues in the CI/CD pipeline.
Serve as the technical point of contact for infrastructure-related incidents, managing escalations and ensuring timely issue resolution.
Security & Compliance:
Implement and enforce robust security policies to protect Oracle Cloud environments from potential vulnerabilities and external threats.
Ensure compliance with security frameworks, including SSO, user authentication, and identity management protocols.
Documentation & Knowledge Sharing:
Develop and maintain comprehensive documentation for Oracle Cloud architecture, configurations, CI/CD processes, and best practices.
Share expertise and provide technical leadership to junior engineers and cross-functional teams.
Disaster Recovery & Business Continuity:
Plan and implement disaster recovery and business continuity strategies to safeguard critical applications and data in Oracle Cloud environments.
Emerging Technologies & Best Practices:
Stay abreast of the latest advancements in Oracle Cloud features and DevOps methodologies, continuously improving infrastructure and deployment strategies.
Database Management:
Configure and manage Oracle Autonomous Databases, including performance tuning, data backup strategies, and resolving performance issues.
Required Skills & Qualifications
Strong hands-on experience with Oracle Cloud Infrastructure (OCI).
Experience with DevOps tools such as Jenkins, Terraform, Ansible, and Oracle Visual Builder Studio.
Strong understanding of CI/CD pipelines, automation, and cloud-native architectures.
Experience managing Oracle Autonomous Databases.
Knowledge of security frameworks, SSO, IAM, and compliance standards.
Excellent troubleshooting and communication skills.
Ability to collaborate effectively with onsite and offshore teams.
Academic Qualifications
Bachelor's degree or the equivalent combination of education plus relevant experience, in Computer Science / Accounting / Finance or equivalent.
Administrative Assistant Admin Work From Home - Part Time Focus Group Panelists
Remote service administrator job
Now accepting applicants for Focus Group studies. Earn up to $750 per week part-time working from home. Must register to see if you qualify. No Administrative Assistant admin experience needed.
Administrative Assistant Admin Work From Home - Part Time Remote Focus Group Panelists
Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.
With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.
Compensation:
$75-$150 (per 1 hour session)
$300-$750 (multi-session studies)
Job Requirements:
Show up at least 10 mins before discussion start time.
Participate by completing written and oral instructions.
Complete written survey provided for each panel.
MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
Qualifications:
Must have either a smartphone with working camera or desktop/laptop with webcam
Must have access to high speed internet connection
Desire to fully participate in one or several of the above topics
Ability to read, understand, and follow oral and written instructions.
Administrative assistant admin experience is not necessary.
Job Benefits:
Flexibility to take part in discussions online or in-person.
No commute needed should you choose to work from home remotely.
No minimum hours. You can do this part-time or full-time
Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
You get to review and use new products or services before they are released to the public.
You must apply on our website and complete a set of questionnaire to see if you qualify.
This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are an administrative assistant or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
Sharepoint Administrator
Service administrator job in Columbus, OH
6 month Contract with potential Extension
Pay Rate: $60-$65 an hour based on experience
**W-2 with Brooksource - we are not able to provide sponsorship at this time
Administer and manage VMO SharePoint sites and documentation repositories to ensure accurate, timely, and engaging content delivery. Responsibilities include reviewing and reorganizing documentation, recommending repository structures, and maintaining SharePoint permissions and analytics. The role also supports VMO governance objectives through clear, consistent communication and branding across SharePoint channels. This position requires advanced technical expertise in SharePoint administration, automation tools, and data visualization platforms to enhance operational efficiency and governance compliance.
Duties and Responsibilities
· Administer and maintain VMO SharePoint sites, including structure, navigation, and permissions.
· Review documentation for accuracy and completeness; perform cleanup and reorganization.
· Recommend improvements to repository structure and implement approved changes.
· Update and consolidate documentation, including job aids, templates, and process maps.
·Create new documentation and ensure alignment with VMO governance standards.
· Monitor site analytics and engagement metrics to optimize user experience.
· Provide user support and training for SharePoint functionality and best practices.
· Coordinate with IT and VMO teams to resolve technical issues and implement enhancements.
· Develop and manage automated workflows using Power Automate to streamline processes.
· Create and maintain dashboards and reports in Power BI for performance tracking.
· Implement advanced SharePoint features such as content types, site templates, and custom views.
· Perform PowerShell scripting for bulk operations and advanced SharePoint configurations.
Basic Qualifications
· Bachelor's degree in Communications, Marketing, Business, or related field.
· Strong writing, editing, and presentation skills.
· Ability to simplify complex concepts and communicate them effectively.
· Understanding of governance principles and ability to incorporate them into messaging.
· 3-5 years of experience in communications or SharePoint administration roles.
Preferred Qualifications
· Master's degree or professional certifications in communications or change management.
· Experience in financial services or large enterprise environments.
· Familiarity with VMO governance standards and processes.
Skills & Competencies
· Strategic thinking and planning.
· Excellent interpersonal and collaboration skills.
· Proficiency in communication tools and platforms.
· Adaptability and problem-solving capabilities.
· Attention to detail and organizational skills.
· Advanced SharePoint administration and customization (site collections, workflows, permissions).
· Experience with Microsoft Power Automate for process automation.
· Proficiency in Power BI for dashboard creation and reporting.
· Knowledge of Microsoft 365 tools integration (Teams, OneDrive, Planner).
· Basic scripting skills (PowerShell) for SharePoint management.
Understanding of SharePoint security, compliance, and governance best practices.
Technical Tools Proficiency
· SharePoint Designer
· Microsoft Power Automate
· Microsoft Power BI
· PowerShell scripting
System Administrator
Service administrator job in Raymond, OH
Title: System Administrator (LINUX)
Duration: 12 Plus Months Contract
Rate: $84.56 per hour on W2 (Cannot do C2C/1099)
Top Skills:
1.) Linux System Administration Experience.
2.) Linux System Patching Experience.
3.) Compute Hardware Knowledge.
4.) Application Installation / Management
5.) Communication
Must have Experience:
Linux System Administrator Experience.
Computer Aided Engineering (CAE) Experience.
High Performance Computing (HPC).
AWS and Azure Cloud.
BASH Scripting, Python, Server Patching.
Kubernetes, Docker.
Ansible.
Terraform / AWS Cloud Formation.
Support Engineer
Service administrator job in Columbus, OH
The Support Engineer is responsible for providing technical support to customers and internal teams, resolving incidents within agreed SLAs, and ensuring high customer satisfaction. The role involves troubleshooting hardware/software or application issues, documenting solutions, and collaborating with development/infra teams for complex problems.
Key Responsibilities:
Respond to customer/user queries via phone, email, chat, or ticketing system.
Troubleshoot and resolve technical issues related to software, hardware, network, or cloud services.
Perform root-cause analysis and provide workarounds or permanent fixes.
Install, configure, and support applications, systems, or devices as per company products.
Monitor incidents, update tickets regularly, and ensure closure within SLAs.
Escalate complex issues to L2/L3 or development teams with clear technical details and logs.
Document known issues, solutions, and FAQs in knowledge base.
Assist in deployments, upgrades, and basic maintenance tasks (e.g., patches, configuration changes).
Communicate clearly with non-technical users and maintain a high standard of customer service.
Required Skills:
4-5 years of experience in technical support / helpdesk / application support
Good understanding of:
Operating systems (Windows / Linux / mac OS - customize as per need)
Networking basics (TCP/IP, DNS, VPN, firewalls, etc.)
Databases and basic SQL (for application/support engineer roles)
Experience with ticketing tools (e.g., JIRA, ServiceNow, Zendesk, Freshdesk).
Strong analytical and problem-solving skills.
Excellent verbal and written communication skills.
Willingness to work in shifts / on-call rotation if required.
Good To Have:
Experience with scripting (Shell/Python/PowerShell) for automation.
Knowledge of cloud platforms (AWS/Azure/GCP) or DevOps tools (Docker, Kubernetes, CI/CD).
Relevant certifications (e.g., ITIL, CompTIA, Microsoft, Cisco) as per domain.
HEDIS Administrator
Remote service administrator job
Duration: 2 - 3 months Contract
Target start Date Fed 2nd
Employment type : W2
We are seeking a HEDIS Admin to support a large-scale project involving the collection and tracking of electronic medical records. The ideal candidate will independently sort, process, and track incoming medical records, while assisting with provider outreach and maintaining accurate documentation.
Key Responsibilities:
Organize and route medical records based on established workflows.
Review and validate data from medical records using MS Excel.
Input medical record status into the HEDIS database.
Contact non-responsive providers and document call statuses.
Fax HEDIS requests and resolve discrepancies in provider contact information.
Collaborate with team members to achieve project goals and attend HEDIS staff meetings.
Perform other duties as assigned by leadership.
Required Skills and Qualifications:
Education: High School diploma or equivalent.
Skills:
Proficiency in MS Office Suite, especially Excel and Outlook.
Strong data entry and typing skills.
Highly organized and detail-oriented.
Preferred Skills and Experience:
Excellent interpersonal and communication skills.
Experience in call center, phone-based, or customer service roles.
Background in medical office settings and familiarity with medical terminology.
Proficiency with Adobe/Pro is a plus.
Self-motivated and capable of managing multiple tasks independently.
Working Conditions:
Fully remote position requiring a secure internet connection.
Must adhere to privacy and confidentiality policies.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name : Pushpendu Chakraborty
Email: *****************************
Job ID : 25-53556
System Administrator
Service administrator job in Columbus, OH
The System Administrator will work along other IT staff members to maintain and administer our company's networked system of computers. The System Administrator's main responsibilities include troubleshooting and administration of hardware, software, and networking issues, as well as ensuring that all computing operations run with optimal performance, stability and security.
This is a full-time, on-site position; remote work is not available
PRIMARY FUNCTIONS:
Job Duties & Responsibilities:
Support and maintenance of VMWare ESX technologies
Windows Server (2019, 2022)
Good understanding and working knowledge of Veeam Backup and Replication
Core Server infrastructure (DNS, DHCP, SMTP, SNMP, etc.)
Strong experience with all aspects of Active Directory and its management
Maintenance of directory structures, rights, security, software and files services
Maintains domain user account information including rights, security and system groups.
Maintaining and troubleshooting servers, computers, printers
Support internal 3cx voip systems, administer end user changes and features. Troubleshoot functional aspects of the phone system through the admin console and other methods available.
TCP/IP Networking
Server Optimization and Hardening
Working knowledge of SAN technology
Manage IT system infrastructure and any processes related to these systems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all client/server/storage devices, mobile devices, etc.
Implement, troubleshoot and perform data backups and disaster recovery operations.
Assists all personnel with presentation/conference equipment and programs
Resolve a wide range of system issues, troubleshooting software, hardware, diagnosis of network issues, and addressing trouble tickets and service tasks across all tiered levels.
Ensures that system improvements are successfully implemented and monitored to increase efficiency
Identify bottlenecks which will occur due to growth trends in application usage, or preexisting to the environment, to mitigate any possible disruptions to the Production environment and users.
Able to identify root cause and determine short and long term resolutions
Plans, writes and maintains documentation pertaining to systems operation and end user documentation.
Maintains inventories of hardware, software, forms etc.
Assists in training new employees to the level required for optimum job performance and provides refresher training for existing employees as needed.
Support IT Helpdesk escalated tickets
Getting inbound calls when it's needed
Working after normal business hours for planned downtime or emergencies
Any other duties as requested
Skills:
Problem Solving and Resourcefulness
Multi-tasking and Quality
Technical Aptitude
Ability to support and explain reasoning for decisions and include appropriate people in decision making process
Patient and professional demeanor, with a can-do attitude.
Personal Integrity
Strong interpersonal and organizational skills required
Availability outside of working hours to resolve emergency issues promptly.
Scripting languages (powershell) (highly recommended)
Experience working with network administrator tools (WinSCP, Putty, Wireshark)
Quick learner
Provide high-level support & quality service to end-users
Highly motivated individual with strong analytical problem solving, communication, and interpersonal skills are required.
Able to demonstrate ability to solve complex server issues by analyzing variables and applying appropriate solutions learned through experience and proficiency in understanding the job.
Ability to work independently as well as part of a team
Must maintain strictest level of confidentiality (position is involved with extremely sensitive information including payroll, human resource records and other personnel and financial materials)
Inspires, motivates, and guides others toward goal accomplishment
Consistently encourages, develops, sustains, and rewards cooperative working relationships.
Educational and Work Experience Requirements:
Associate Degree in Computer Science, Related IT Field or equivalent experience
3+ years related experience; to include technical analysis and systems administration that provides the required knowledge, skills, and abilities.
3+ Years working knowledge of Microsoft Windows Server 2019 and above, Microsoft Exchange 2019, and basic understanding of Microsoft SQL Server
3+ Years working knowledge of Active Directory, DHCP, DNS, and Network Permissions/Group Policies
3+ Years with good understanding of networking which include VLANs, network infrastructure, cabling, switches, wireless, and fiber.
ServiceNow Administrator
Remote service administrator job
***
Potential Contract to Hire with the State Govt. Client, and initially, Remote work, but later MUST be open to Relocate to Springfield, IL at their own expense & work Onsite!
***
Sr. ServiceNow/CMDB Administrator
**W2 Contract**
5 months Contract To Hire
**We are unable to sponsor any work visa/authorization for now**
Minimum Qualifications:
Minimum of 6 years of experience in ServiceNow administration and configuration, with a specific focus on CMDB management.
Certified ServiceNow Administrator or ServiceNow Implementation Specialist certifications are preferred NOT a must-have.
Strong understanding of CMDB principles, IT infrastructure, and service modeling techniques.
Expertise in CMDB and Asset Management Services, showcasing a deep understanding of Business Services and Configuration item relationships.
Excellent problem-solving, analytical, and technical troubleshooting skills.
Key Responsibilities:
Lead the administration and configuration of the ServiceNow platform, focusing on CMDB, Incident, Change, Problem, Service Catalog, and Service Level Management modules.
Develop, configure, and manage the CMDB to ensure an accurate representation of the IT infrastructure and its relationships, supporting ITSM processes.
Implement and maintain ServiceNow integrations with other enterprise systems and tools.
Design and develop custom applications, forms, workflows, interfaces, and scripts to automate and improve processes within ServiceNow.
Provide expert-level support for ServiceNow implementation projects, including configuration changes and maintenance activities.
Collaborate with IT and business teams to translate business requirements into technical solutions within ServiceNow.
Ensure the stability, integrity, and efficient operation of the ServiceNow platform that supports core organizational functions.
Conduct regular system audits to ensure data integrity and compliance with industry best practices and security standards.
Facilitate training and develop documentation to support end-users and internal teams.
Stay current with the latest ServiceNow features and updates, evaluating and recommending enhancements to our current setup.
For any further questions/inquiries, please feel free to contact us.
Regards,
Amit
*******************
Service and Support Administrator
Service administrator job in Delaware, OH
At the Delaware County Board of Developmental Disabilities (DCBDD), we believe every person deserves the opportunity to live, learn, work, and thrive as a valued member of our community. We support individuals with developmental disabilities and their families at every stage of life, connecting them with resources, creating opportunities for inclusion, and empowering them to achieve their goals. Our work is driven by compassion, collaboration, and a deep respect for the dignity and potential of every person we serve. Joining our team means more than just starting a new job, it is becoming part of a mission-driven organization where your skills make a lasting difference in the lives of others and in the heart of our growing community.
Mission: To inspire, empower, and support people to achieve their full potential.
Vision: All people will lead personally fulfilling lives.
Candidates must model the following established core values: Inclusion, Equity, and Integrity
Primary Objective: The Service and Support Administrator (SSA) will assist an individual to be self-directed in accessing all needed/requested services. This will include integration of resources directed toward meeting the needs of individuals and assuring that they receive and keep the services and/or supports to enable them to meet their goals. They shall also work to ensure the rights of individuals in accordance with federal, state and local statutes and regulations, and to remove barriers to improving the individual's quality of life.
Minimum Qualifications: Bachelor's Degree in social work, counseling, education, health and human services, law enforcement, behavioral science, or a related field; Master's degree and two (2) years' experience working with individuals with developmental disabilities preferred.
Ability to obtain and maintain DODD Service and Support Administration certification per OAC 5123:2-5-02.
Must possess a valid State of Ohio Driver's License and acceptable driving record as stipulated by the Board's insurance carrier.
Physical Requirements: The physical requirements of the position are identified as light work, which may require the lifting of up to 25 pounds occasionally.
The physical activity of the position is manual dexterity, talking, hearing, reaching, and navigating your environment.
Ability to operate standard office equipment in the performance of essential functions (e.g. copy machine, fax machine, personal computer, and telephone.).
Other Requirements: Successful completion of a criminal records check (BCI and FBI) and registry/database check as required by DODD, driving record checks, and DCBDD receiving favorable reference reports.
Participates in the rotation of the On-Call response system for after hours, weekends, and holidays. May need to intervene in crisis situation or authorize emergency support services.
Schedule may need to be flexible based on DCBDD operational need and/or the individual or families served.
Acts as the county board primary point of coordination and accountability for eligible individuals aged three (3) years of age and above.
At least annually, actively engages the individual/family and persons they choose in developing their Ohio Individual Service Plan (OISP); initially and at least annually, conducts ongoing assessment of current needs to include likes, dislikes, potential outcomes, skill development, health and safety considerations, and what is important to and for the individual.
For assigned cases, provides monitoring of authorized services and reviews the individuals' progress against the proposed or intended outcome of the OISP; follows up with services providers to assure services are being provided per the OISP, facilitates communication with the team, and reviews and addresses needs identified in MUI/UI and Quality Assurance reports.
Amends OISP, as needed, based on individual or team concerns, progress toward meeting outcomes, plan review, MUI prevention plans, or other issues that impact the need for services as described in the plan.
Responsible for referral and linkage to available resources.
Completes live targeted case management (TCM) notes to document all services delivered and service billing; maintains Waiver administration documentation and individual files.
Initially and at least annually, conducts required assessments as applicable included in person centered planning including but not limited to, Level of Care (LOC), Developmental Disability Profile (DDP), Acuity Assessment Instrument (AAI), Nursing Task Inventory, (NTI), Waiting List Assessment, On-site/On-call (OSOC), Waiver Rate Add-ons, Medication Administration (Med-Admin).
Oversees initial waiver enrollment process, annual waiver redetermination process and waiver dis-enrollment process by assuring all required action and documentation are complete.
Assures individuals and legal guardians participate in the free choice of provider process by facilitating tours, interviews, reviews of potential provider credentials, etc. as the person needs/requests.
Identifies funding sources for supports identified in the OISP by utilizing a hierarchy of funding options applicable to each person; plans with teams to access services that are cost efficient and effective to meet the needs described in the OISP; establishes budgets for services based upon the individual's assessed needs and preferred ways of meeting those needs; manages processes related to prior authorization as necessary and responds to requests for revisions of authorizations as needed.
Reports major unusual incidents to include alleged abuse/neglect in accordance with Ohio Revised Code 5123; Administrative Rule 5123-17-02; and County Board policies and procedures.
Completes enrollment and annual redetermination assessments for home and community-based waiver services administered by DCBDD.
Provides support to Service and Support Administrators through initial orientation, training and review, technical assistance, and case coverage during extended leave.
Regular attendance, as governed by and in accordance with applicable rules, regulations, procedures and laws, is regarded as an essential requirement of this classification.
Adheres to all ORC, OAC, and DCBDD policies and procedures.
Performs other related duties as assigned.
DCBDD IS AN EQUAL OPPORTUNITY EMPLOYER
Service Desk Administrator
Service administrator job in Columbus, OH
GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in compliance with established policies/procedures. This position will be located in Arlington, VA, and will be a fully remote position within the United States.
**Responsibilities**
+ Provide Tier I phone support and troubleshooting in compliance with established policies/procedures.
+ Provide supplemental hands-on desk-side support when required.
+ Meet contractual Service Level Agreements (SLAs) in regards to speed to answer, first call resolution, abandonment rate, and customer satisfaction.
+ Create, update, and track service requests/incidents within the ticketing system, and assist with maintaining/updating support documentation.
+ Support Microsoft Windows environments and resolve Tier 1 hardware and software problems with tools such as MS Office and Windows 10.
**Qualifications**
+ High School with 3 - 6 years IT support (or commensurate experience)
+ Active Secret clearance with ability to obtain and hold DEA suitability
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you can expect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $70,000.00 - USD $70,000.00 /Yr.
Submit a referral to this job (*******************************************************************************************************************************
**Location** _US-Remote_
**ID** _2025-6891_
**Category** _Administrative Services/Customer Support_
**Position Type** _Full-Time_
[Remote] Waste Management Service Administrator
Remote service administrator job
Salary: $27-$32/hr. ($56,000-$66,000) Benefits: Health Insurance, 401(k), PTO, Sick time Job Type: Full-Time Typical Hours: Mon-Fri, 8 hours, flexible depending on your time zone Sponsorship is not available
[Remote] Waste Management Service Administrator (dispatching exp. req.) Description
Our client in the waste and recycling industry is looking for a Remote Service Administrator/Dispatcher to add to their team in the US. You will be responsible for responding to incoming phone calls and email inquiries, coordinating with client providers and vendors, and managing client web-based platforms. This role requires clear, professional communication to address client requests efficiently and effectively. The ideal candidate will be informative, empathetic, and solution-oriented, with a strong desire to resolve customer needs promptly. A willingness to listen, learn, and take ownership of resolving any customer inquiries is essential. Aside from a customer service background within waste management, they're looking for candidates who would value the flexibility of working from home but understand the discipline and sense of urgency that comes with it. This is an excellent opportunity to join a company known for their flexibility and culture-focused environment.
[Remote] Waste Management Service Administrator (dispatching exp. req.) Responsibilities
• Intake and process work orders
• Respond to inquiries via phone and email
• Process timed work requests
• Schedule service calls as needed
• Dispatch technicians as needed
• Communicate with vendors and clients
• Resolve customer complaints and ensure satisfaction
• Mange client web-based platforms
• Record call details and update accounts
• Respond to customers with urgency, consistency, and accuracy
[Remote] Waste Management Service Administrator (dispatching exp. req.) Qualifications
• 5+ years of dispatching experience within waste management required
• Experience working for a recycling hauler or broker required
• Knowledge of compactor & balers required
• Comfortable navigating multiple computer screens simultaneously required
Service Administrator - Scheduling, Dispatch & FieldPulse Mgmt
Service administrator job in Columbus, OH
Evolved Lighting & Energy is a growing electrical contracting company specializing in lighting retrofits, HVAC controls, low-voltage energy upgrades, and EV charger installations. We help modernize facilities with smarter, more efficient electrical systems - and we do it with a team that values professionalism, accountability, and doing things the right way.
Our Core Values
At Evolved Lighting & Energy, how we work matters just as much as what we deliver.
Quality - Always comes first. Efficiency is a result.
Inner Fire - Passion and motivation is notable in everything we do.
Collaboration - Our success is only possible through working together as a team.
Versatility - Willingness and ability to take on new challenges and deliver results.
Positive Charge - Creating positive energy in our workplace and for our customers.
We're looking for team members who align with these values and want to grow with us.
The Role
The Service Administrator is the backbone of our Service Team. This role manages service scheduling and dispatch, maintains accurate job records in our field service software, and supports billing and documentation workflows.
This role is focused on supporting the Service Team today, with the opportunity for responsibilities to evolve over time as the company grows. We're looking for someone who is adaptable and open to learning new skills as needs change.
What You'll Do
Schedule and dispatch service technicians daily
Maintain accurate customer and work order data in FieldPulse
Communicate with customers and vendors regarding scheduling and updates
Ensure work orders include required documentation (notes, photos, parts, time)
Support invoice preparation and job closeout
Assist with project schedule, data entry and Service administrative needs
Who You Are
Highly organized and detail-oriented
Calm under pressure and able to juggle multiple priorities
Comfortable enforcing documentation and process standards
A clear communicator who works well with both field and office teams
Reliable, responsive, and proactive
Qualifications
2+ years of experience in dispatching, scheduling, or service coordination
Experience in electrical, HVAC, or field service environments preferred
Strong communication and organizational skills
Proficiency in Google Workspace or Microsoft Office tools
Experience with field service or CRM software (FieldPulse preferred)
Valid driver's license and reliable transportation
Non-smoker (smoke-free work environment)
Schedule & Workload
Full-time, typically 40-45 hours per week
Office-based role
Fast-paced service environment requiring flexibility and responsiveness
Compensation & Benefits
$20 - $25 per hour (depending on experience)
2 weeks Paid Time Off (PTO)
9 Paid Holidays
Health Dental & Vision Insurance
Simple IRA with up to 3% company match
Eligible for mid-year and year-end performance bonuses
Eligible for company profit sharing after one year of service
Long-term growth and development opportunities
Why You'll Love Working Here
At Evolved Lighting & Energy, you're not just scheduling service calls - you're helping keep our operations running smoothly and our customers satisfied. You'll be part of a team that values trust, accountability, and doing quality work every day.
Apply today and help support the service engine behind a growing electrical and energy solutions company.
Department Administrator, University Parking
Remote service administrator job
Salary Grade Case Western Reserve University is committed to providing a transparent estimate of the salary for this position at the time of its posting. The starting wage rate is $23.68 per hour, depending on qualifications, experience, department budgets, and industry data.
Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.
Job Description
POSITION OBJECTIVE
Working under limited supervision, the Parking and Transportation Operations Administrator will play a key role in supporting the Director of Parking and Transportation Operations in managing the university's approximately 7,000 parking spaces, including 6 parking structures, 20 shuttles approaching $10 million in annual revenue and/or budgets. This role requires a proactive, organized, and strategic administrator to oversee daily operations, manage reporting, ensure compliance with policies, and maintain high levels of customer satisfaction for extensive parking infrastructure and shuttle systems. The Administrator will be responsible for operational coordination, budget monitoring, policy implementation, and assisting with the management of large teams, all while fostering a customer-centered, efficient, and collaborative environment.
ESSENTIAL FUNCTIONS
* Lead the development and execution of operational strategies for parking and transportation services, ensuring alignment with university-wide initiatives. Collaborate closely with the Director to translate strategic goals into action plans that enhance service delivery across parking garages, surface lots, and shuttle services. Oversee daily operations to maintain seamless traffic flow, effective enforcement, and optimal use of parking systems and resources. Monitor maintenance schedules and ensure the infrastructure remains in excellent condition. (20%)
* Provide strategic input into fee structures and financial planning to promote long-term sustainability of the parking program. (15%)
* Develop, implement, and enforce policies governing parking operations, revenue control, citation issuance, and transportation logistics. Work with the Director to review and refine procedures based on audits, customer feedback, and industry best practices. Ensure full compliance with university standards and regulatory requirements and contribute to continuous improvement efforts through policy updates and enforcement strategies. (10%)
* Provide administrative leadership to various teams including parking enforcement personnel, shuttle drivers, and maintenance staff. Supervise training programs, performance evaluations, and workforce planning to ensure team members are equipped to deliver exceptional service. Foster a collaborative environment that values integrity and professional growth. (10%)
* Direct the planning and execution of parking logistics for major campus events, including performances at venues such as the Maltz Performing Arts Center and Severance Hall. Serve as the primary decision-maker for event-related transportation operations, overseeing staffing, signage, traffic control, and space allocation to ensure smooth and efficient event support. (15%)
* Serve as a senior liaison to students, faculty, staff, and external partners, managing inquiries and resolving escalated issues promptly. Monitor feedback trends and lead initiatives to enhance service quality and responsiveness. Maintain high standards of customer service and ensure that all interactions reflect the university's commitment to excellence. (10%)
* Conduct operational audits to evaluate facility functionality, equipment maintenance, and parking system utilization. Prepare audit reports and implement improvements based on findings. Monitor key performance indicators and service benchmarks to drive continuous improvement and ensure compliance with university policies and regulatory standards. (10%)
* Represent the Director in meetings and strategic planning sessions with university departments, contractors, and city officials. Lead cross-functional initiatives and partnerships that support the advancement of parking and transportation services. Communicate effectively with internal and external stakeholders to promote collaboration and strategic alignment. (10%)
NONESSENTIAL FUNCITONS
Perform other duties as assigned. (
CONTACTS
Department: Regular contact with department staff for operational coordination and support.
University: Frequent interaction with university senior administration, faculty, and staff to ensure alignment with university goals and operational needs.
External: Occasional contact with contractors, local government agencies, and event planners for coordination of services.
Students: Regular contact with students to address inquiries and concerns related to parking services.
SUPERVISORY RESPONSIBILITIES
Accountant 1
QUALIFICAITONS
Education: Bachelor's degree in Business Administration, Management, or a related field required.
Experience: At least 5 years of experience in parking and transportation operations, or related administrative roles, preferably within a higher education or urban environment. Experience in managing large teams and complex budgets is preferred.
REQUIRED SKILLS
* Strong organizational, analytical, and problem-solving skills.
* Proficiency with Microsoft Office Suite and familiarity with parking management software.
* Excellent written and verbal communication abilities.
* Ability to manage multiple priorities and work efficiently in a fast-paced, dynamic environment.
* Understanding of parking and transportation technology and best practices.
* Proven ability to lead and support cross-functional teams.
* Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.
* Ability to meet consistent attendance.
* Ability to interact with colleagues, supervisors, and customers face to face.
WORKING CONDITIONS
Typical office environment. The employee will perform repetitive motion using computer mouse and keyboard to type.
Hybrid Eligibility
This position is eligible for hybrid work arrangement up to two remote days per week at the discretion of the department. New employees may begin a hybrid schedule upon approval from the supervisor, successful completion of an orientation period and signing the remote work checklist certification form.
EEO Statement
Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.
Reasonable Accommodations
Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at ************ to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis.
.
Administrator for Early Learning Center
Service administrator job in Reynoldsburg, OH
Job Description
The Administrator for Early Learning Center will influence the growth and development of both children and teachers. They create an environment of collaboration and community, encouraging everyone to thrive. The Administrator will be responsible for learning and implementing State polices and procedures. Responsible for the daily operations of a childcare center and ensure a safe and educational environment for staff, children, and develop curriculum. Must be able to communicate with parents effectively. Successful candidate must be energetic, highly responsible and a dedicated professional with a strong background in early childhood education or related field.
ADMINISTRATOR JOB LOG REQUIREMENT
Files (Children)
Staff Binder
Fire /Tornado & Disaster Drills/1st aid kit
Enrollment Tours
Stocking Documents
Educational Binders
SUTQ Binders
Playground Inspection
Break schedules for staff
Managing Staff daily
Making sure cleanliness is maintained daily
Classroom duties as leaders
Responding to emails
Answering company phones
Field trip log and tracking
CDC Compliance & attendance
Ohio Department Education Compliance & Attendance
Nationwide children's mobile unit
Mid-Ohio Food bank
Life Cubby management
Parent communication
Bi-monthly newsletters
Misc. tasks
ASQ's & Brigances compliance
Maintenance Log
RESPONSIBILITIES
PEOPLE LEADERSHIP
Identifies, schedules and interviews teacher candidates; Builds networks of external future talent
Conducts classroom observations, evaluations, and provides feedback that motivates and encourages learning.
Manages team to ensure TLE curriculum is executed in alignment with brand standards;
Uses a growth mindset to train, coach and develop for the future
Listens objectively to employee concerns and plans a recommended course of action
Builds and communicates weekly schedules
Daily management of classroom ratios
Manages new hire paperwork and all employee files in compliance with state licensing regulations
Builds and communicates center schedules to ensure appropriate ratios are always intact and labor is effectively managed to budget.
CUSTOMER FOCUS
Leads tour with prospective families, highlighting key features and points of difference of our curriculum, teacher tenure/quality, etc.
Regularly communicates with families regarding student progress
Executes “parent pleasers”
Execution of our Show and Tell
Regularly audits and maintains all records and files for students and teachers
Ensures the physical environment and health/safety standards are full compliance with local and state licensing regulations
Manages relationships with state licensors and conducts center evaluations
Responsible for accident/incident reporting
Medication management
Conducts monthly emergency safety drills
Manages new customer administration and files in compliance with state licensing regulations
QUALIFICATIONS
Two or more years of center leadership/management experience highly preferred.
At least one year of center leadership/management experience required.
Must have professional teaching experience with infants to preschool children.
Bachelor's degree in ECE or related field highly preferred.
Strong knowledge o
State licensing rules and regulations.
CPR and First Aide Certification highly preferred.
Must meet state specific guidelines
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pass Background Check for BCI/FBI
ESSENTIAL SKILLS & EXPERIENCE
Two or more years of center leadership/management experience highly preferred.
At least one year of center leadership/management experience required.
Must have professional teaching experience with infants to school age children.
Bachelor's degree in Early Childhood Education or related field highly preferred.
Strong knowledge of state licensing rules and regulations.
CPR and First Aide Certification highly preferred.
Complies with all state education and licensing standards, and maintains validation of credentials for the position (i.e. professional development)
Exhibits strong interpersonal and communication skills
Able to communication with parent's and student's
Must be 18 years of age or older
LANGUAGE SKILLS
Ability to read and speak English proficiently
Bilingual preferred but not required
EVALUATION
Performance of the job will be evaluated annually in accordance with CKLC policy and procedure on staff
Chosen Kids Learning Center, LLC is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, medical condition, disability, age, veteran status or any other legally protected reason.
The forgoing statement describe the general purpose and responsibilities assigned to this job and are not an exhausted list of all responsibilities and duties that may be assigned or skills that may be required.
Enterprise Program Administrator
Remote service administrator job
As an Enterprise Program Administrator, your primary responsibilities will be to work with your assigned customers, service vendors, and others as the need arises, to meet the customer's service requirements. This will include scheduling Preventive Maintenance and repair services, ensuring that service requests are acted on in a timely manner, and responding to customer requests and inquiries. You may also be responsible for recommending vendors, administering procurement functions, and reporting costs.
This is a customer-facing role. Ability to work onsite as needed
Principal Duties and Responsibilities:
Schedule on-site repair for contract, warranty, and trade requests.
Schedule all Preventive Maintenance and Compliance Services.
Maintain and use accurate coding standards to ensure data accuracy.
Has ownership of Support delivery for the assigned customer.
Communicate with the customer to clearly identify and set expectations, address any expectation issues, and keep customers updated on the status of their calls.
Handles customer feedback and communication.
Communicates with and leads schedules with 3rd party service providers.
Development of customer relationships, often requiring tact, persuasion and negotiation skills.
Directly contact External and Internal Customers of all levels.
Initiates partner concern to Support Management of Customer issues.
Solves a variety of problems varying in complexity, involving multi-departments.
End-to-end service management.
Understand service management asset delivery needs, service levels, and cost.
Run Third party service delivery within customer's system and processes.
Report and supervise 3rd party delivery and costs.
Recommend improvements for both delivery and costs that meet needs and requirements.
Qualifications
Degree or equivalent combination of education and experience.
At least 3+ years of meaningful experience for entry to this level.
Experience using Customer Database Systems.
Previous experience working in a GMP environment (Preferred but not required).
Knowledge of GxP guidelines and requirements (Preferred but not required).
Vital planning and interpersonal skills.
Previous experience scheduling service events.
Excellent communication skills.
Proven efficiency working in a team environment.
Proven ability to optimally advise the actions of others.
Ability to work with team members remotely.
Excellent keyboarding skills and knowledge of PC applications -- including Microsoft and SAP products.
Understand and apply appropriate quality improvement processes.
Must align with all customer site access requirements, including GMP training and medical requirements.
Shown ability to adjust quickly to process and policy changes.
Must be available for occasional travel, including overnight training and other Agilent activities.
Additional Details
This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least November 14, 2025 or until the job is no longer posted.The full-time equivalent pay range for this position is $30.08 - $50.29/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: OccasionalShift: DayDuration: No End DateJob Function: Services & Support
Auto-ApplyHomeGrown Program Administrator
Remote service administrator job
NOTICE This position is funded through the HomeGrown Grant Program for a defined term of 1-3 years. While NHS intends for the role to remain active for the duration of the grant, employment with NHS is strictly at-will. Continued employment is contingent upon ongoing grant funding.
BASIC JOB FUNCTION
The Program Administrator is responsible for managing the operational, reporting, and compliance functions of the HomeGrown Purchase Assistance Grant Program. This role ensures that all program data, documentation, workflow processes, and reporting activities are accurate, timely, and aligned with the requirements of the City of Chicago Department of Housing. The Program Administrator maintains real-time program records, supports application processing, and develops program documents essential to effective program delivery. PRINCIPAL JOB DUTIES & RESPONSIBILITIES
Program Data & Records Management
Maintain a comprehensive project database with real-time, accurate records of:
Communications with applicants and eligible homebuyers.
Program applications, eligibility documentation, and required supporting files.
Program timelines, deadlines, and application status updates.
HomeGrown grant closings, funding disbursement, and overall funding status.
Ensure all records are organized, auditable, and compliant with City of Chicago requirements.
Reporting & Compliance
Prepare and submit monthly reports detailing any recapture payments received.
Prepare and submit quarterly performance reports that summarize program status, funding utilization, and homebuyer demographics.
Ensure adherence to all reporting requirements established by the Department of Housing and maintain readiness for audits or monitoring reviews.
Document Development & Workflow Support
Develop and maintain program documents including workflow charts, correspondence templates, applicant notifications, and process guides.
Update program materials as needed to reflect policy or procedural changes.
Operational Coordination
Support program staff by ensuring timely access to accurate data, documents, and applicant information.
Coordinate communication across the program team to ensure consistent application of program rules.
Maintain organized digital and physical filing systems aligned with City of Chicago recordkeeping standards.
COMPENSATION & BENEFITS:
$25/hour
Health, dental and vision insurance
Paid time off
We also offer a team spirit, which strives for excellence in customer service.
POSITION QUALIFICATIONS
Education
Bachelor's degree in public administration, business, social sciences, urban planning, or related field preferred.
Experience
Minimum of 2-3 years of experience in program administration, data management, compliance, or related work.
Desired Skills
Experience working with government-funded programs or grant administration highly desirable.
Strong attention to detail with exceptional organizational and recordkeeping skills.
Ability to manage large volumes of data accurately and maintain real-time records.
Strong written and verbal communication skills.
Ability to manage competing deadlines and adapt to evolving program needs.
Technology: Proficiency in MS Office; databases, and digital document systems.
COMPENTENCIES
To succeed in this role, an individual must demonstrate the following competencies:
Commitment to equity, inclusion, and serving diverse communities.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is:
Regularly required to talk or hear.
Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms.
The employee may occasionally lift and/or move up to 25 pounds.
WORK ENVIRONMENT
This position involves a combination of office-based work, virtual communication, and occasionally community-based engagement. Some evening or weekend availability may be required for special events or outreach activities. May involve meetings with City of Chicago staff or partner organizations.
REMOTE WORK POLICY
The HomeGrown Program staff are required to work full-time in the office. Remote work arrangements are not available for this position. Employees must be present in-office for all scheduled workdays and attend meetings as needed.
NHS' COMMITMENT TO DIVERSITY, RACIAL EQUITY, AND INCLUSION
Neighborhood Housing Services of Chicago (NHS) is deeply committed to building and sustaining a diverse, equitable, and inclusive organization that reflects the communities we serve. We believe that diversity of backgrounds, perspectives, and experiences strengthens our work and advances our mission. NHS provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.