Service administrator resume examples from 2025
Land interviews using Zippia's AI-powered resume builder.

All resume examples
Table of content
How to write a service administrator resume
Craft a resume summary statement
Put a resume summary on the top of your resume to highlight your accomplishments. A resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to write a strong, impressive resume summary:
Step 1: Mention your current job title or the role you're pursuing.
Step 2: Include your years of experience in service administrator-related roles. Consider adding relevant company and industry experience as relevant to the job listing.
Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.
Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.
These four steps should give you a strong elevator pitch and land you some service administrator interviews.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Use your Skills section to show you have the knowledge and technical ability to do the job. Here is how to make the most of your skills section and make sure you have the right keywords:
- Start with the job listing. Frequently, the keywords looked for by recruiters will be listed. Be careful to include all skills in the job listing you have experience with.
- Consider all the software and tools you use on a daily basis. When in doubt, list them!
- Make sure you use accurate and up to date terms for all the skills listed.
Here are example skills to include in your “Area of Expertise” on a service administrator resume:
- Customer Service
- Patients
- Data Entry
- CMS
- Repair Orders
- PowerPoint
- Oversight
- Windows
- Human Resources
- Payroll
- Troubleshoot
- Purchase Orders
- Office Equipment
- Warranty Claims
- Financial Reports
- Customer Inquiries
- Collective Bargaining
- Administrative Tasks
- Word Processing
- SharePoint
- Administrative Functions
- ITIL
- SQL
- CSS
- Service Calls
- HTML
- Medicaid
- Technical Assistance
- CMDB
- Incident Management
Zippia’s AI can customize your resume for you.
How to structure your work experience
A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.
- Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
- Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
- Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.
How to write service administrator experience bullet points
Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.
Use the XYZ formula for your work experience bullet points. Here's how it works:
- Use strong action verbs like Led, Built, or Optimized.
- Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
- Wrap it up by explaining the actions you took to achieve the result and how you made an impact.
This creates bullet points that read Achieved X, measured by Y, by doing Z.
Here are great bullet points from service administrator resumes:
Work history example #1
Service Administrator
PetSmart
- Involved in installing Tibco products in new Linux Server i.e.
- Spearheaded 4 future VMWare upgrades throughout tenure, coordinating with departmental leadership on the migration of critical applications throughout each upgrade.
- Used SOAP UI for testing the Web-Services in QA.
- Involved in monitoring the health of the BW services running in the QA and PROD.
- Developed ROI reports for internet spending for vendor evaluations.
Work history example #2
Service Administrator
Apple
- Worked as a phone call representative, helping customers troubleshoot their products and assisting with their problems and concerns.
- Coordinated DoD security inspections and developed local policies and processes used to implement these regulations.
- Managed IBM vendor relationships in relation to circuits, hardware / software support and problem resolution.
- Limited knowledge of SharePoint portal building.
- Assigned credit limits up to $50,000 Administrative Assistant Supported Corporate Legal Counsel and Corporate Credit Manager.
Work history example #3
Operations Administrator
The Ohio State University
- Coordinated facility access control including the issuance of access control cards and administering files.
- Provided administrative oversight to a defined region of the network comprised primarily of the Durham based practices.
- Coordinated, created and presented PowerPoint slides for meetings and events regarding curriculum and student programs.
- Provided oversight to four graduate programs for Central Michigan University's Global Campus in the Atlanta Metro area.
- Supervised marketing and public relations efforts for local fundraisers and event banquets.
Work history example #4
Administrative Coordinator
State Farm
- Designed and implemented training program for new licensing coordinators.
- Provided support for business architecture vision, direction, communication and education.
- Executed new marketing technique by performing extensive internet research about public demographics.
- Created and presented PowerPoint presentations for the State Farm Bank management.
- Monitored Work Instructions for accuracy and effectiveness while developing potential improvements to strengthen and streamline Processes, Processes and Procedures.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries from service administrator resumes:
Bachelor's Degree in communication
George Mason University, Fairfax, VA
2009 - 2012
Highlight your service administrator certifications on your resume
If you have any additional certifications or education-like achievements, add them to the education section.
To list, use the full name of the certification and the organization that issued it, along with the date of achievement.
If you have any of these certifications, be sure to include them on your service administrator resume:
- Word 2010 Certification
- CompTIA A+ Certification
- Certified Medical Administrative Assistant (CMAA)
- Certified Medical Office Manager (CMOM)
- International Accredited Business Accountant (IABA)
- Certified Pharmacy Technician (CPhT)
- Certified Travel Associate (CTA)
- Food Safety Manager Certification